STUDENT HANDBOOK 2018 2019 - Algonquin College

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STUDENT HANDBOOK 2018 2019 - Algonquin College
2018 – 2019

STUDENT
HANDBOOK
STUDENT HANDBOOK 2018 2019 - Algonquin College
2018-2019                                                                    TABLE OF CONTENTS

OTTAWA CAMPUS MAP............................................ 1                    Library....................................................................... 26
LIVING OUR VALUES                                                                  Lockers...................................................................... 26
Caring. Learning. Integrity. Respect. .......................... 2
                                                                                   Mamidosewin Indigenous Student Centre................ 27
SECURITY SERVICES............................................... 3
                                                                                   Massage Therapy...................................................... 27
EMERGENCY PROCEDURES................................... 4
                                                                                   Notice Board Regulations......................................... 28
COLLEGE SAFETY.................................................... 6
                                                                                   Office of the Ombudsman......................................... 28
SUSTAINABLE ALGONQUIN..................................... 8
                                                                                   Parking...................................................................... 29
Fall Academic Calendar (Sept. 4– Dec. 15).............. 11
                                                                                   Peer Tutoring............................................................. 30
Winter Academic Calendar (Jan. 7 – April 27).......... 12
                                                                                   Presentation Studio................................................... 30
Spring Academic Calendar (May 6 – Aug. 17).......... 13
                                                                                   Print Shop.................................................................. 31
SERVICES
                                                                                   Project Lighthouse..................................................... 31
AC Card (Student ID)................................................ 15
                                                                                   Registrar’s Office....................................................... 32
AC Hub...................................................................... 15
                                                                                   Residence Life........................................................... 32
AC Hub Volunteer Centre.......................................... 16
                                                                                   Restaurant International............................................ 34
AC Salon, Spa & Boutique........................................ 16
                                                                                   Savoir Fare and The Honour Roll Bakery................. 34
AC Umbrella Project.................................................. 16
                                                                                   Spiritual Centre.......................................................... 34
Alumni & Friends Network......................................... 17
                                                                                   U-Pass....................................................................... 35
ASPIRE AC............................................................... 17
                                                                                   Welcome Centre........................................................ 35
Bank Machines.......................................................... 18
                                                                                   BURSARIES, SCHOLARSHIPS, AND AWARDS.....37
Brightspace............................................................... 18
                                                                                   STUDENTS’ ASSOCIATION..................................... 39
Campus Travel.......................................................... 19
                                                                                   Board of Directors .................................................... 40
Centre for Accessible Learning................................. 19
                                                                                   Funded by the SA...................................................... 41
Co-Curricular Record ............................................... 20
                                                                                   Athletics..................................................................... 45
Connections: The Campus Store.............................. 20
                                                                                   COLLEGE POLICIES................................................ 49
Counselling Services................................................. 21
                                                                                   ARTICULATION AGREEMENTS.............................. 59
Dental Services ........................................................ 21
                                                                                   QUICK REFERENCE
Digital Literacy Lab.................................................... 22
                                                                                   Student Success Specialists..................................... 60
Employment Support Centre .................................... 22
                                                                                   Campus Contact Numbers........................................ 61
Financial Aid and Student Awards............................. 23
Food and Conference Services................................. 23
Health Services......................................................... 24
Information Technology Services (ITS)..................... 25
Learning Support Lab................................................ 25
STUDENT HANDBOOK 2018 2019 - Algonquin College
2018-2019
                                                WELCOME

   OTTAWA CAMPUS          PEMBROKE CAMPUS         PERTH CAMPUS
 1385 Woodroffe Avenue       1 College Way         7 Craig Street
  Ottawa, ON K2G 1V8     Pembroke, ON K8A OC8    Perth, ON K7H 1X7
   Tel.: 613.727.4723      Tel.: 613.735.4700    Tel.: 613.267.2859

algonquincollege.com                                                  1
STUDENT HANDBOOK 2018 2019 - Algonquin College
2018-2019                                      LIVING OUR VALUES                                     2018-2019                                        SECURITY SERVICES

     CARING. LEARNING. INTEGRITY. RESPECT.                                                           OTTAWA CAMPUS                                        Algonquin College Security Services is available
                                                                                                                                                          24/7 and can be reached at 613.727.4723
                                                                                                     Security Office location: Room T124                  ext. 5010. Security will take the report of the
As a community of learners, teachers, and staff, it is vital that we treat each other in a manner    TELEPHONE:                                           incident and, if you wish, will connect you with
consistent with the values we proclaim. These values are the foundations for our dealings with all                                                        resources such as the police, Counselling
members of the College Community.                                                                               General Information:                      Services, and Health Services.
                                                                                                                613.727.4723 ext. 5010
                                                                                                                                                          You may also wish to report an incident online
                                                                                                                Emergencies: Dial 5000                    at: algonquincollege.com/sexualassault
                                            CARING                                                              from any college phone, or
                                                                                                                613.727.4723 ext. 5000, or dial 911
          Means that our dealings with each other will be characterized by:
                                                                                                                                                          PERSONAL SAFETY PLANNING
                                     • Fairness                                                                                                           AND YOUR SECURITY
                                  • Cooperation                                                      IN CASE OF EMERGENCY, CALL EXTENSION
                                     • Goodwill                                                      5000 (from an Algonquin College phone                Are you prepared?
                                                                                                     at the Ottawa campus) OR 911                         What’s your Plan?
                                         LEARNING                                                                                                         • Have you downloaded the AC Mobile
                                                                                                                                                            Safety App?
                    Means that our actions will be characterized by:                                 See Something, Say Something                         		 You may do so here:
                                  • Professionalism                                                  If you notice a suspicious individual(s) or               http://apparmor.com/clients/
                                      • Listening                                                    suspicious activity, immediately notify Security          algonquincollege.com
                                                                                                     Services. Call Security directly at 613.727.4723     • Do you know the location of all emergency
                                    • Commitment                                                     ext. 5000 and provide as much detail as                exits in your area?
                                                                                                     possible. Describe:                                  • Do you know where the nearest emergency
                                         INTEGRITY                                                   • What you observed                                    phone is in your area?
                                                                                                     • Who you have observed                              • Have you read the emergency evacuation
                         Means that our behaviour demonstrates:                                                                                             procedures on your floor?
                                                                                                     • Where you observed the activity
                                        • Honesty                                                                                                         • Do you know how to call for help?
                                                                                                     • When you observed the activity
                                         • Civility                                                  • Why you think the activity or person                    ° You may dial ext. 5000 on an
                                     • Accountability                                                  is suspicious                                      		 Algonquin College phone for all
                                                                                                                                                          		 emergencies OR you may dial 911
                                                                                                     Calls of this nature require timely notifications.
                                                                                                     Please notify Security Services immediately so            ° 911 is also used for all emergencies at
                                          RESPECT                                                    we can investigate the activity.                     		 Perth and Pembroke campuses
          Means that our dealings with each other will be characterized by:                                                                                    ° You may visit the Security Office
                                                                                                                                                               ° You may stop and speak to an on-duty
                                   • Acceptance                                                      Sexual Assault/Violence Reporting                    		 Security staff member
                                   • Punctuality                                                     All members of the Algonquin College                 • Have you developed a safety plan with the
                                                                                                     community have a right to work, study, and
                                     • Courtesy                                                      socialize in an environment that is free from
                                                                                                                                                            people in your area? Do they know what to do
                                                                                                                                                            when an emergency occurs?
                                                                                                     any form of violence, harassment, threats, and       • Have you considered what you would do in
                                                                                                     sexual violence, including but not limited to,         any emergency situation?
                                                                                                     sexual assault, sexual harassment, stalking,
                                                                                                                                                          • Have you asked if you have any specific
                                                                                                     indecent exposure, voyeurism, and/or sexual
                                                                                                                                                            responsibilities during an emergency?
                                                                                                     harassment.
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STUDENT HANDBOOK 2018 2019 - Algonquin College
2018-2019                                                  EMERGENCY                                   2018-2019                                                     EMERGENCY
                                                                PROCEDURES                                                                                                PROCEDURES

Evacuation                                        Fire Procedures                                         Emergency Communications                           Algonquin College
Evacuation is a valid and effective response to   Upon discovery of fire, remain calm and do not          At the Ottawa campus, EMERGENCY                    Mobile Safety App
any internal situation where the circumstances    use the elevators.                                      TELEPHONES are located at most building            Algonquin College Security Services offers a
are dangerous and it is safe to evacuate. In                                                              stairwells, entrances, and in the parking lots.    free mobile app from the App Store or Google
                                                  ACTIVATE the nearest fire alarm pull station.
the absence of any specific directions, any                                                               They are a square box with a button and            Play. This app features “push” notifications
occupant faced with a dangerous situation         CALL the 5000 emergency line, or 911, from a            speaker and are yellow or red in colour.           to alert and inform you of important security
should not hesitate to evacuate, ensuring         safe area to report the exact details of the fire.                                                         matters such as fire alarms, lockdowns or
                                                                                                          At Ottawa campus, you may dial ext. 5000
that persons or students for whom you are                                                                                                                    campus closures. This app also allows users
                                                  Perth and Pembroke Campuses should only                 from any College phone. Extension 5000 is
responsible evacuate as well.                                                                                                                                to report suspicious activity and to send a
                                                  call 911.                                               an internal emergency phone line that is
Evacuation should be initiated in various                                                                 monitored by security staff 24 hours a day,        photo directly to Security Services. Please note
                                                  CLOSE any doors/windows to the fire affected                                                               that this app and our email are not constantly
circumstances that include:                                                                               seven days a week.
                                                  area, if safe to do so.                                                                                    monitored so it is suggested that you contact
    • Discovery of fire                                                                                   At any of the Algonquin College campuses,          Security Services directly in the event of an
                                                  FIGHT the fire if it is safe to do so.
    • Hearing the fire alarm                                                                              DIALING 911 will connect you to the regional       emergency.
    • Critical violent act (shooting, stabbing,   LEAVE immediately using the nearest safe exit.          911 service. If you call 911 from a College
      bombing, riot, etc.)                                                                                telephone at the Ottawa campus, security           This app is customized for each campus
                                                  If you hear the fire alarm, leave the building                                                             and provides instant access to Emergency
    • Chemical spill or threatening atmosphere                                                            staff monitor outgoing 911 calls and will to
                                                  immediately. Ensure persons with disabilities                                                              Procedures and campus maps. The app also
    • Dangerous physical environment                                                                      help facilitate an efficient response to your
                                                  are assisted, as required. Ensure class or group                                                           provides general information for users regarding
                                                                                                          emergency.
Or when instructed to do so by the Emergency      members evacuate the building. Persons with                                                                the measures to take in a variety of emergency
Broadcast System.                                 disabilities who are unable to leave the building       At the Perth and Pembroke campuses,                situations. The app features an “auto-call”
                                                  shall proceed to the nearest collection point or        EMERGENCY TELEPHONES are located                   feature that will telephone Security Services at
                                                  nearest safe exit and wait for assistance from          throughout the buildings and parking lot. These    the Ottawa campus for immediate assistance.
                                                  the Fire Department or emergency personnel.             telephones are monitored 24 hours a day by
                                                  In many cases, you may be able to move                  Algonquin College Security Services at the
                                                  laterally to an adjacent unaffected building if it is   Ottawa campus. When a call is received, the
                                                  safe to do so.                                          police service for either Perth or Pembroke will
                                                                                                          be dispatched to your location, as required.
                                                  DO NOT enter or return to the building until
                                                  you have been notified to do so by emergency
                                                  personnel or the Emergency Broadcast System.

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2018-2019                                             COLLEGE SAFETY                                     2018-2019                                            COLLEGE SAFETY

Personal Safety Tips                                     Locker Theft Prevention                            Bicycle Theft Prevention                            To arrange a Walk Safe Escort at the Ottawa
    • Stay alert, be assertive and make quick eye        Security Services’ Locker Protection Program       Securely lock your bicycle to a designated          campus, call 613.727.4723 ext. 5010. Please
      contact with others. Always be aware of your       helps prevent and reduce theft from lockers.       bike rack. Do not lock your bicycle to staircase    provide as much notice as possible to ensure
      surroundings.                                      Random lockers across the campus have              railings, as this could pose as a safety concern.   that your needs can be met.
    • Trust your instincts. If you feel uncomfortable    been fitted with alarms. If one of these lockers
      in a place or situation, leave. Don’t be afraid    is forced open, security staff will be notified    To prevent bicycle thefts:
                                                                                                                                                                Lost and Found
      to make a scene.                                   immediately and will respond. The program          • Never leave your bicycle unlocked and             It is the student’s responsibility to protect and
    • Use well-lit, well-travelled routes while on       has been designed to act as a deterrent and          unattended                                        insure their property. The College is NOT
      campus.                                            increase awareness of the importance of            • Use a durable lock to secure your bicycle         responsible for the property of its students or
    • Carry emergency money for cab/bus fare or a        safeguarding your personal items while you are       (preferably a U-lock made of steel)               employees that becomes lost, damaged, or
      telephone call.                                    on campus.                                                                                             stolen while on Algonquin College premises.
                                                                                                            • Place the lock through the back wheel and
    • Park your vehicle in frequented, well-lit areas.                                                        the frame/seat post then secure it to the         At the Ottawa campus, Security Services
    • Use the buddy system when travelling around        To prevent locker thefts:                            bike rack                                         provides a service for articles that are lost
      the campus or off campus.                          • Always secure your locker with a strong          • Remove valuable accessories from the bike         or found. Between the hours of 8:00am and
    • If, for any reason, you have concerns for your       durable lock                                     • Secure your bicycle in a well-lit and             4:00pm, items can be dropped off at the
      personal safety, please do not hesitate to         • Never leave an unlocked locker unattended          well-travelled area                               Security Office located at T124. If you have
      contact Security Services immediately.             • Do not leave valuables in the lockers            • Point the keyhole of your lock towards the        lost an article, you may inquire at the same
    • For residents at the Ottawa campus, ensure         • If you must leave a valuable in a locker, be       ground to deter thieves from easily working       office. For the Perth and Pembroke campuses,
      that your suite door is kept locked when             cautious and discreet                              on the lock                                       you should inquire at the General Information
      you are out, even for short periods of time.       • Before leaving the locker area, ensure your      • When locking up your bicycle, watch for any       Offices.
      Do not prop open emergency exit doors in             locker is secured with a lock                      suspicious individuals
      the Residence for any reason.                                                                                                                             Ottawa Campus
                                                         • Do not share your combination with others
                                                                                                            If you have experienced a theft of your bicycle,    Security Office (T124)
                                                         If you have suffered a theft from your locker,     immediately inform Security Services at the         Tel.: 613.727.4723 ext. 5010
Theft Prevention Tips                                    immediately inform Security Services at            Security office at T124 or call 613.727.4723
                                                         the Security office in room T124 or call           ext. 5010.                                          Pembroke Campus
    • Do not leave valuables unattended. This            613.727.4723 ext. 5000.
      includes phones, wallets, purses, laptops,                                                                                                                General Information Office
      tablets, school bags, backpacks, etc.                                                                                                                     Tel.: 613.735.4700
                                                                                                            Walk Safe Service
    • Mark your belongings. It has been proven that
      marked items are less likely to be stolen.                                                            The Walk Safe Service helps to ensure a safer       Perth Campus
                                                                                                            College community at the Ottawa campus
    • Never leave the keys in your vehicle. Ensure                                                                                                              General Information Office
                                                                                                            through the provision of Security escorts for
      that all windows are closed and all doors                                                                                                                 Tel.: 613.267.2859
                                                                                                            any students or employees who have particular
      locked with valuables stored out of sight.
                                                                                                            concerns for their personal security or believe
    • Report any stolen items or suspicious                                                                 their personal security is at risk.
      behaviour to Security Services immediately.
                                                                                                            Walk Safe Escorts are available 24 hours a day,
                                                                                                            seven days/week.
                                                                                                            Security Officers will accompany you from one
                                                                                                            place to another on campus at your request.
                                                                                                            On a temporary basis, you can be walked to the
                                                                                                            Residence, to the bus station, or to your parking
                                                                                                            spot on campus.

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2018-2019                                                       SUSTAINABLE                              2018-2019                                                     SUSTAINABLE
                                                                     ALGONQUIN                                                                                              ALGONQUIN

                             Caring Today for          Eager to get involved?                             Top Tips for Practising
       S
       SOCI
           AL
                             Tomorrow                  Student-led sustainability clubs are active at     Sustainability EVERY DAY!                                        Did you know…?
         E     ENVI
                    Everyone at Algonquin College
                   RONM
                       ENT
                                                       the Pembroke, Perth, and Ottawa campuses.          AC Loves Local!                                        Algonquin College was the first Canadian
      E
    ECONO
         MIC

                    has a shared responsibility        Check out existing clubs or create your own                                                               college to sign the Talloires Declaration.
                                                       through the Students’ Association. The AC          Look for the Locally Sourced icon when at              (This was the first official statement
                    for realizing sustainability – a
                                                       Green Team might also be of interest for           Marketplace Food Court.                                made by university administrators of a
balancing of Social, Economic, and Environmental
pillars in all aspects of the Algonquin College        students with a passion for sustainability.        Commute smart!                                         commitment to environmental sustainability
experience.                                                                                                                                                      in higher education.)
                                                       Start building your Co-Curricular Record           The U-Pass, cycling, walking, and carpooling
There are many ways to contribute to a                 today by participating in sustainability-related   are great ways to commute to campus with a             Computers and monitors in computer labs
Sustainable Algonquin.                                 activities. Check out opportunities in the         lighter carbon footprint. Got an Electric Vehicle?     still use electricity, even when in sleep
                                                       Volunteer Centre at the Ottawa campus (E203).      We’ve got you covered!                                 mode.
Wondering where to start?                                                                                 Power down and take the stairs!                        Rain water captured on the green roof
                                                       Algonquin College students fuel                                                                           of the LEED® Platinum-certified ACCE
Take 2, 10, or 30 minutes!                                                                                Remember to turn off computers, monitors, and
                                                       the momentum                                                                                              building is used to flush toilets.
Got 2 minutes? Take a look at this video on                                                               printers after completing work in computer labs
“How to be truly Algonquin Green,” available           Thank you for your continued involvement and       and, when possible, consider using the stairs          The Perth campus, the Pembroke campus,
here: https://youtu.be/rpZREWiL124                     doing your part for a Sustainable Algonquin.       instead of the elevator.                               and the Robert C. Gillett Student Commons
                                                       Connect with us. Share your initiatives, big and                                                          at the Ottawa campus have all been built
Got 10 minutes? Our common sustainability              small, and inspire others to join our journey.     Lug-a-mug and a refillable water bottle!               to the LEED® Gold standard for high
understanding and vision is found in the Primer        Include #ACSustainability in your tweets and                                                              performance buildings.
on Sustainability at Algonquin College. This                                                              You can save money by bringing your refillable
                                                       follow us at @ACSustainable.                       coffee/tea mug, and by choosing to use a
quick 10-minute read provides a starting point                                                                                                                   When you turn off the tap while brushing
to understand sustainability and how it applies        Visit algonquincollege.com/sustainability for      refillable water bottle rather than relying upon       your teeth, you can save more than 7 litres
to you. Available here: algonquincollege.com/          more!                                              buying bottles of water.                               of water per day. That amounts to 2,000
sustainability/engage/primer                                                                              Live the Algonquin College values!                     litres during the school year!
Got 30 minutes? The e-learning program                                                                                                                           There are more than 30 refillable water
                                                                      Save the Date!                      Share how you care about our future and
                                                                                                                                                                 bottle stations on the Ottawa campus, as
“Introduction to Sustainability, Part I” is a                                                             the planet. Learn about local and global
                                                         Sept. 26                 National Tree Day                                                              well as at both the Perth and Pembroke
simple, fun, and interactive way to gain a solid                                                          environmental issues. Demonstrate your
foundation on this important topic. Plus, you can        March 22                  World Water Day        integrity and take pride in your commitment to         campuses.
start to build you Co-Curricular Record with this        March 30                       Earth Hour        caring today for tomorrow. Show your respect           Learn more fun facts at:
small time-investment! Available here:                   April 22                        Earth Day        for others through good stewardship                    algonquincollege.com/sustainability:
algonquincollege.com/sustainability/engage/                                                               of resources.
sustainability-education-online-learning/
                                                                                                                                                               Follow @ACSustainable on Twitter,
                                                                                                                                                               Instagram, and Facebook and use
                                                                                                                                                               #ACSustainability to get the
                                                                                                                                                               conversation going!

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FALL ACADEMIC
     2018-2019   NOTES    2018-2019
                                                                                                  CALENDAR

                         DATE                MILESTONES
                         Sept. 3             Labour Day (College closed)
                         Sept. 4             AC Day 1 (Ottawa Campus)
                                             End of 2018 Fall Term Student Timetable Change Period for most post-secondary
                                             programs, with the exception of the Schools of Business and Hospitality and Tourism,
                                             which ends September 12, 2018
                         Sept. 5             Start date of 2018 Fall Term for most post-secondary programs (Ottawa Campus)
                         Sept. 10            2018 Fall - Start Date, most Continuing and Online Learning courses
                         Sept. 17            Last day for official withdrawal from College for Fall 2018 with full tuition refund, less $500
                                             tuition deposit
                         Oct. 2              2018 Fall online bursary application closes at 11:00 p.m.
                         Oct. 8              Thanksgiving Day (College closed)
                         Oct. 12             2018 Fall - Students can view their Final Assessments on ACSIS and Mobile App
                                             for the Fall Term
                         Oct. 16 - Nov. 8    2019 Winter Term General Education Elective selection available via ACSIS
                         Oct. 24 - Oct. 27   Fall Convocation Ceremonies (Ottawa Schools) Student Commons Theatre
                         Nov. 9              Last day to withdraw from 2018 Fall courses without academic penalty in most
                                             post-secondary programs (actual date reflected, by course, on student timetables)
                         Nov. 15             2019 Winter - Tuition Fees due - most students. Deposit due - new students. If this date
                                             falls on a holiday or weekend, the last date for fee payment without penalty will be the first
                                             working day following the holiday/weekend
                                             2019 Winter - Tuition Fees due for January intake for full-time Online Learning programs.
                                             Deposit due - new students. If this date falls on a holiday or weekend, the last date for fee
                                             payment without penalty will be the first working day following the holiday/weekend
                         Nov. 30             2019 Winter Student timetables available via ACSIS for most programs
                         Nov. 30 - Jan 7     Start of 2019 Winter Student Timetable Change period for most programs; students may
                                             drop/add or change course sections online via ACSIS for courses approved for such action
                         Dec. 8              End of 2018 Fall Term for most post-secondary programs
                         Dec. 8 - 15         2018 Fall - Final Assessment Week for most post-secondary programs
                         Dec. 14             2018 Fall - Last day of most Continuing and Online Learning courses
                         Dec. 20             2018 Fall ACSIS feature “View Grades” available
                         Dec. 24 - Dec 31    Christmas Break (College closed)

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2018-2019                                             WINTER ACADEMIC                                        2018-2019                                             SPRING ACADEMIC
                                                                  CALENDAR                                                                                                     CALENDAR

     DATE               MILESTONES                                                                                DATE              MILESTONES
     Jan. 7             2019 Winter - Start date for Initial Apprentice Intake                                    May 2             2019 Winter ACSIS feature “View Grades” available
                        2019 Winter - Start Date, select number of Continuing and Online Learning courses         May 6             End of 2019 Spring Term Student Timetable Change Period for most post-secondary
                                                                                                                                    programs with the exception of Schools of Business and Hospitality and Tourism,
                        2019 Winter - Start Date, most post-secondary programs
                                                                                                                                    which ends May 11, 2019
                        End of 2019 Winter Term Student Timetable Change Period for most
                                                                                                                                    2019 Spring - Start Date, select number of Continuing and Online Learning courses
                        post-secondary programs with the exception of Schools of Business and
                        Hospitality and Tourism, which ends January 13, 2019                                                        2019 Spring - Start Date, most post-secondary programs
     Jan. 14            2019 Winter - Start Date, most Continuing and Online Learning courses                     May 13            2019 Spring - Start Date, most Continuing and Online Learning courses
     Jan. 18            Last day for official withdrawal from College for 2019 Winter with full tuition refund,   May 17            Last Day for official withdrawal from College for 2019 Spring with full tuition refund,
                        less $500 tuition deposit for new students and full refund for returning students in                        less a $500 tuition deposit for new students and full refund for returning students in
                        a subsequent term                                                                                           a subsequent term
     Feb. 15            2019 Winter - Students can view their Final Assessments on ACSIS and Mobile               May 20            Victoria Day (College closed)
                        App for the Winter Term
                                                                                                                  May 24 - Jul 14   2019 Fall Term General Education Elective selection available via ACSIS
     Feb. 18            Family Day (College closed)
                                                                                                                  June 7            2019 Spring - Students can view their Final Assessments on ACSIS and
     Feb. 18 - Feb. 22 Study Break Week (most post-secondary programs)                                                              Mobile App for the Spring Term
     Feb. 22 - Mar. 31 Last day to withdraw from 2019 Winter courses without academic penalty in most             June 14           2019 Fall - $500 tuition deposit due - all students
                       post-secondary programs (actual date reflected, by course, on student timetables)
                                                                                                                  June 17 - 19      Convocation (Ottawa Schools), Canadian Tire Centre
     Apr. 1             2019 Spring - Tuition Fees due - most students. Deposit due - new students
                                                                                                                  July 1            Canada Day (College closed)
     Apr. 5             2019 Spring Student Timetables available via ACSIS for most programs
                                                                                                                  July 8            Last day to withdraw from 2019 Spring courses without academic penalty for most
     Apr. 5 - May 6     2019 Spring Student Timetable Change Period for most programs; students may                                 post-secondary programs (actual date reflected, by course, on student timetables)
                        drop/add or change course sections online via ACSIS for courses approved for
                                                                                                                  Aug. 2            2019 Fall Student Timetables available via ACSIS for most programs
                        such action
                                                                                                                  Aug. 5            Civic Holiday (College closed)
     Apr. 19            2019 Winter - Last day of most Continuing and Online Learning courses
                                                                                                                  Aug. 10           End of 2019 Spring Term for most post-secondary programs
                        Good Friday (College closed)
                                                                                                                  Aug. 11 - 18      2019 Spring - Final Assessment Week (most post-secondary programs)
     Apr. 20            End of 2019 Winter Term for most post-secondary programs
                                                                                                                  Aug. 24           2019 Spring ACSIS feature “View Grades” available
     Apr. 20 - 27       2019 Winter - Final Assessment Week (most post-secondary programs)

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2018-2018   NOTES      2018-2019                                                             SERVICES

                         AC Card (Student ID Card)
                         algonquincollege.com/cardservices
                         The AC Card is the only card you need to have
                         with you on campus!
                         It can be used as a form of identification for    The AC Hub
                         everything from borrowing library books and       algonquincollege.com/achub
                         equipment, to accessing your health plan          The AC Hub is an inspiring, contemporary
                         discounts. It grants you access to classrooms,    environment that fosters collaboration,
                         labs, and Residence rooms. It helps you save      creativity, and opportunities. Devised as a
                         with discounts on and off campus. You can also    one-stop access point for student engagement,
                         load money onto your card and use it as a form    the AC Hub encourages all students to become
                         of payment at food locations, campus stores,      an integral part of the College’s community.
                         some vending machines, and much more! The
                         best part about your AC Card is that you can      As an open concept, industrial space, the AC
                         manage your account online, making it easy for    Hub offers mobile workstations, interactive
                         you – and even family members or friends – to     pods, and innovative technology. It features
                         add money to your account.                        floor to ceiling windows, soft seating, movable
                                                                           furniture, and an idea bar. The philosophy here
                         One photo, two cards! If you are a new student,   is to create a space that unleashes passion and
                         submit your photo online for your AC Card         ignites forward thinking.
                         and U-Pass (once you receive your network
                         username and password) and you will receive       Within this space, students will be surrounded
                         an email when they are ready. If you are a        by the AC Hub culture, which includes (but is
                         returning student and you already have an AC      not limited to):
                         Card, you don’t need to submit a new photo.       • AC Hub Talks
                         Ottawa Campus                                     • AC Hub Workshops
                         Located in Parking Services                       • Events
                         (E120 – Student Commons Building)                 • AC Start and AC Day 1 (Orientation)
                         Tel.: 613.727.4723 ext. 7187                      • Student Leadership Program
                         Email: photoid@algonquincollege.com
                                                                           Aside from the physical location of the AC Hub
                                                                           (2nd floor, Student Commons), there is also
                                                                           an AC Hub Satellite Desk (2nd floor, ACCE/CA
                                                                           Building) and three mobile desks that alternate
                                                                           locations across campus to provide you with
                                                                           info about College supports, services, activities,
                                                                           and events. The AC Hub also partners with
                                                                           Perth and Pembroke to provide outreach and
                                                                           programming to students at those campuses.
                                                                           Ottawa Campus
                                                                           Room: E217 (2nd floor Student Commons)
                                                                           Tel.: 613.727.4723 ext. 5152
                                                                           Email: hubmail@algonquincollege.com
14                       algonquincollege.com                                                                                   15
2018-2019                                                            SERVICES                       2018-2019                                                            SERVICES

 The AC Hub Volunteer Centre                        AC Umbrella Project                               Alumni & Friends Network                          • Graduate Mentors who meet with you to
 algonquincollege.com/achub/volunteering            algonquincollege.com/umbrellaproject              algonquincollege.com/alumni                         tackle any barriers that come up during your
                                                                                                                                                          college experience. Examples include:
 Volunteerism is a primary passion at the           The AC Umbrella Project is creating a safer       The Algonquin College Alumni & Friends            		 - Making sure you submit OSAP and
 AC Hub. As such, the AC Hub’s sister               space on campus to discuss how the use of         Network is a vibrant network (numbering more        		 bursary applications correctly and
 department, the Volunteer Centre, offers           alcohol and other drugs impacts students’         than 185,000 alumni) that stretches from            		completely.
 volunteer opportunities that cultivate valuable    lives, as well as promotes safer substance use.   Ottawa to the far corners of the world. This            - Helping you understand your GPA
 transferable and leadership skills while also      Throughout the year, the AC Umbrella Project      network allows alumni to stay connected to        		 and what areas to concentrate on.
 creating rewarding experiences. The Volunteer      provides workshops, classroom education           the College, faculty, and classmates, while
                                                                                                                                                              - How to manage all your assignments and
 Centre acts as a connector to on-campus            sessions, awareness activities, and support       supporting their career success, in addition to
                                                                                                                                                        		 responsibilities in one electronic calendar.
 and off-campus volunteering opportunities,         services for students.                            enjoying a host of other benefits.
 both locally and globally. Check out the online                                                                                                              - Ensuring the software for your program is
                                                    Explore the Umbrella Project’s website for:       Ottawa Campus                                     		 loaded and working on your electronic
 Volunteer Database, which houses more
                                                                                                      Room: C212                                        		devices.
 than 100 incredible volunteer opportunities,       • Anonymous and confidential substance use
                                                                                                      Tel.: 613.727.4723 ext. 7072                            - Life coaching through personal crisis.
 and sign up for the mailing list (in person or       self-assessments.
                                                                                                      Email: alumni@algonquincollege.com
 online), which will direct you to opportunities    • Strategies on how to reduce any unwanted                                                                - Warm handoffs and referrals to services
 specifically targeted to your personal interests     risks when using alcohol and other drugs.                                                         		 in the College and community.
 and academic program.                              • How to create a personalized harm reduction     ASPIRE AC
                                                                                                                                                        • ASPIRE AC Job Coaches who help
 Ottawa Campus                                        plan with the support of a non-judgmental,      algonquincollege.com/aspireac                       you understand workplace culture and
 Room: E203                                           experienced Harm Reduction Consultant.          ASPIRE AC offers programming to help students       expectations, so that you can get meaningful
 Tel.: 613.727.4723 ext. 5852                       • On/off-campus resources.                        get to college and stay in college. It provides     work and thrive in the workplace.
 Email: volunteer@algonquincollege.com              • Student SMART Recovery® meeting schedule        support to students who face multiple barriers
                                                      (SMART Recovery® offers support to                                                                Ottawa Campus
                                                                                                      to get their college credentials, so that they    Room: E344
 AC Salon, Spa & Boutique                             individuals who have chosen to change an        know that post-secondary education is possible,
                                                      addictive behaviour. All students welcome).                                                       Tel.: 613.727.4723 ext. 6695
                                                                                                      and there are supports available to help them     Email: aspireac@algonquincollege.com
 algonquincollege.com/ac-salon-spa-                 • RainyDaze harm reduction game.                  succeed.
 boutique                                                                                                                                               .
                                                    • Online learning module.
                                                                                                      At Algonquin, ASPIRE AC students are
 The AC Salon, Spa & Boutique offers
                                                    The Umbrella Project also provides support to     supported when they are here so that they can
 on-campus esthetics and hair services at
                                                    the Perth and Pembroke campuses through           graduate and find meaningful employment.
 student-friendly prices! Visit the AC Salon,
                                                    on-site visits.
 Spa & Boutique website for information                                                               What does this support look like at the College
 on appointment times and service menus.            To book an appointment for a Harm Reduction       for current students? It looks like:
 Rejuvenate with a relaxing service in a            Consultation at the Ottawa campus, please
                                                                                                      • Sponsored peer tutoring that allows you to
 beautiful, modern space.                           contact the Welcome Centre at 613.727.4723
                                                                                                        access one-to-one tutoring for classes where
                                                    ext. 7200, or stop by in person (3rd floor,
 Ottawa Campus                                                                                          you need extra academic help (this way you
                                                    Student Commons).
 Room: A100                                                                                             can focus on your academics and not worry
 Tel.: 613.727.4723 ext. 6804                                                                           about funding the extra support).
 Email: salonandspa@algonquincollege.com

16                                                                                                    algonquincollege.com                                                                                  17
2018-2019                                                             SERVICES                       2018-2019                                                                 SERVICES

 Bank Machines                                         Brightspace                                       Campus Travel                                         For more information about documentation
 There are 10 ATM machines at the                      brightspace.algonquincollege.com                  algonquincollege.com/hospitalityandtourism/           requirements and support services available at
 Ottawa campus. The locations are:                                                                       program/tourism-and-travel/campus-travel              the CAL, please visit the website. To schedule
                                                       To log in to Brightspace and view your course                                                           an appointment with a Disabilities Counsellor,
     • Student Commons (E Building) – in front of      information:                                      Receive quality, complimentary travel planning        please refer to the contact details provided.
       Booster Juice                                    1. Go to: https://brightspace.                   at Campus Travel. The knowledgeable second            How we help
     • Student Commons (E Building) – near                 algonquincollege.com                          year AC Tourism and Travel students are
       Starbucks – Scotiabank ATM                       2. Use your College Network Account              prepared and waiting to plan your next vacation,      • Disability-related counselling services
     • Student Commons (E Building) – near                 Username and Password (found in ACSIS         getaway, trip home, or even that “around the          • Letters of Accommodation
       Starbucks – BMO ATM                                 under “Network Account Info”)                 world” trip of a lifetime!                            • Learning strategy support
     • Bits n’ Bytes (T Building, 2nd floor)           Professors will use Brightspace to distribute                                                           • Assistive technology support
                                                                                                         Campus Travel will:
     • Rotunda (B Building) – Credit Union ATM         important course information, such as course                                                            • Apprenticeship support services
                                                       outlines, schedules, notes, assignments, online   • Provide personalized travel counselling
     • Residence lobby area                                                                                                                                    • Transcription services
                                                       tests, and more.                                  • Check availability with all major travel
     • C Building main lobby                                                                               suppliers                                           • Transition planning support
     • Tim Hortons (A Building by Gym)                 Ottawa Campus                                     • Prepare a detailed itinerary containing the         Ottawa Campus
     • ACCE Building – next to The Fix (CA Building)   Brightspace Technical Support for Students          information needed for reservation at the           Welcome Centre – 3rd floor, Student Commons
                                                       Tel: 613.727.4723 ext. 5555                         travel agency of your choice                        Tel: 613.727.4723 ext. 7200
 Pembroke Campus
 ATM is located in the hallway outside the             Email: 5555@algonquincollege.com                                                                        TTY: 1.866.620.3845
                                                                                                         Ottawa Campus
 Cafeteria.                                            For Brightspace resources, refer to the           Room: E204                                            Fax: 613.727.7661
                                                       Brightspace Essentials (Students) course in       Tel.: 613.727.4723 ext. 7700                          Email: cal@algonquincollege.com
 Perth Campus
 ATM is located in the new main campus building.       your Brightspace account.                         Email: campus_travel@algonquincollege.com             Pembroke Campus
                                                       Learn to navigate the Algonquin-specific                                                                Room 135
                                                                                                                                                               Tel.: 613.735.4700 ext. 2729
                                                       technology that is essential to your program      Centre for Accessible Learning (CAL)
                                                       success! For more information visit:              algonquincollege.com/cal                              Perth Campus
                                                       algonquincollege.com/wired                                                                              Room 110
                                                                                                         Working together for accessible learning.             Tel.: 613.267.2859 ext. 7063
                                                                                                         The Centre for Accessible Learning (CAL)
                                                                                                         provides academic accommodations and
                                                                                                         educational support services to students with
                                                                                                         disabilities applying to, or attending, Algonquin
                                                                                                         College. If you are a student with a disability,
                                                                                                         you are strongly encouraged to contact the CAL.
                                                                                                         With close to 15% of the student population
                                                                                                         registering for services, the goal is to provide
                                                                                                         the necessary accommodations to equalize the
                                                                                                         opportunity for students to meet their essential
                                                                                                         course or program requirements. CAL services
                                                                                                         are confidential, free, and voluntary. Students
                                                                                                         are, however, required to self-identify in order to
                                                                                                         access services.

18                                                                                                       algonquincollege.com                                                                                   19
2018-2019                                                               SERVICES                          2018-2019                                                              SERVICES

 Co-Curricular Record                                 Connections offers a great selection of Algonquin     Counselling Services                               Dental Services
 algonquincollege.com/ccr                             College branded clothing, giftware, and school        This is a caring, confidential, and professional   algonquincollege.com/healthandcommunity/
                                                      supplies to show your AC Spirit. In addition,         service offered at no cost to students at the      dental-clinic
 The Co-Curricular Record (CCR) is a great            they have premiere brands such as Nike and            Ottawa, Pembroke, and Perth campuses.
 resource for Algonquin College students              Herschel Supply Co.                                                                                      Algonquin College dental students perform a full
                                                                                                            Qualified and experienced counsellors are
 to track and print a record of their College-                                                                                                                 range of preventive dental services under the
                                                      Need tech products? The Tech Shop within              available to help the students of Algonquin
 affiliated volunteer and leadership involvement.                                                                                                              supervision of registered dental hygienists and
                                                      Connections offers students exclusive                 College:
 A Co-Curricular Record is an official non-                                                                                                                    dentists. Working with the individual, client-
 academic record. Not only will this document         educational deals on PC laptops, desktops,            • Face the many challenges of college              based treatment plans are developed that may
 be complementary to an academic transcript,          tablets, software, and computer accessories.                                                             include the following: oral assessments, x-rays,
                                                                                                            • Maintain mental health and wellness
 but also to a resume. The transferable skills        They sell a variety of entertainment products                                                            thorough teeth cleaning, stain removal, fluoride
                                                      such as speaker systems, board games,                 • Chart a fulfilling career path
 obtained from volunteering at Algonquin College                                                                                                               application, placement of enamel sealants,
 can contribute to increased employability skills!    card games, cell phone accessories, camera            Counsellors provide academic, career, and          oral health education, nutrition, and tobacco
                                                      equipment, and much more.                             personal counselling. When you need to talk,       use cessation counselling. Tooth whitening
 Ottawa Campus                                                                                              there’s someone here to help.
                                                      To further improve your student experience, the                                                          and custom-fitted mouth guards for sports
 Room: Volunteer Centre (E203)
                                                      Print Shop is now conveniently located within         Ottawa Campus                                      activities are also available. Registered dentists
 Tel.: 613.727.4723 ext. 5852
                                                      Connections. The Print Shop provides students         algonquincollege.com/counselling                   and restorative dental hygienists, working
 Email: ccr@algonquincollege.com
                                                      with premium quality printing services that           3rd Floor, Student Commons                         with students, provide routine white and silver
                                                      make printing and copying easy, convenient,           Tel.: 613.727.4723 ext. 7200                       coloured fillings as required. A modest fee is
                                                      and affordable. The Print Shop offers a wide                                                             charged for all services.
                                                      range of services, which include: colour printing,    Pembroke Campus
                                                                                                            algonquincollege.com/pembroke/services/            Ottawa Campus
                                                      photocopying, binding, lamination, scanning, and                                                         Room: J109
                                                      wide format printing. For more information about      counselling
                                                                                                            Room: 138                                          Tel.: 613.727.4723 ext. 7630
 thecampusstore.ca                                    The Print Shop, visit algonquincollege.com/
                                                      printshop.                                            Tel.: 613.735.4700 ext. 2804
 Connections: The Campus Store is conveniently                                                              Perth Campus
 located on campus, supplying everything you          Connections is also an official Ticketmaster retail
                                                      location, allowing you to purchase or pick up         algonquincollege.com/perth/current/
 need to be successful at Algonquin College.                                                                counselling-services
 The store is open year-round Monday to               your event tickets in-store.
                                                                                                            Room: 110
 Friday, and select Saturdays at the beginning        Ottawa Campus                                         Tel.: 613.267.2859 ext. 5610
 of each term. You can also shop online 24/7 at       H building, adjacent to the Student Commons
 thecampusstore.ca.                                   (E Building)
 At Connections, you’ll find your textbooks           Tel.: 613.727.4723 ext. 7609
 available in new, used, and digital editions. They   Email: campusstore@algonquincollege.com
 offer year-round eText support service to help
 you with your digital resources. There is also a
 used book buyback program where you can sell
 your used textbooks for cash.
 Connections works closely with your professors
 to ensure that everything you need to be
 successful in class is available for purchase in
 store. This also includes all your course required
 clothing such as scrubs, uniforms, fitness gear,
 lab coats, and accessories.
20                                                                                                          algonquincollege.com                                                                                    21
2018-2019                                                              SERVICES                        2018-2019                                                                  SERVICES

 Digital Literacy Lab                                   Employment Support Centre                          Recruitment Calendar                                   Food and Conference Services
 algonquincollege.com/slc                               algonquincollege.com/employment                    Check out our online recruitment calendar on           algonquincollege.com/foodservices
                                                                                                           HireAC to view information on recruitment activities
 The Digital Literacy Lab (DLL) is a space to           Algonquin’s Employment Support Centre (ESC)        on campus and off campus (sign in via ACSIS:           There are nine food locations at Algonquin
 develop and support digital literacy skills. Digital   helps students and graduates find employment       acsis.algonquincollege.com/students).                  College, seven of which are run by Algonquin
 literacy is the ability to use technology to find,     online or on campus. The Employment Support                                                               College Food Services. Students are
 evaluate, create, and communicate information.         Centre provides labour market information and      For information and resources for Perth and            encouraged to tour the campus and taste all the
 Developing these skills allows students to             resources for job seekers from all programs of     Pembroke employment, please visit the                  different eateries, as each has its own unique
 meaningfully participate in our digital culture.       study. Visit the online job database (HireAC) by   Employment Support Centre website.                     essence and signature menu items.
                                                        logging onto ACSIS to find part-time, full-time,   Ottawa Campus
 The workshops offered in the DLL cover a variety                                                                                                                 Food is available on campus seven days a
                                                        or summer employment. Need quick tips for          3rd Floor, Student Commons
 of essential skills in the following subject areas:                                                                                                              week from September-April, generally between
                                                        your resume or cover letter? Take advantage        Tel.: 613.727.4723 ext. 7200                           7:00 a.m. – 9:00 p.m., depending on the
     • Study Skills: Time management, exam prep,        of the Drop-in Service on Tuesday mornings,        Email: employment@algonquincollege.com                 location. Special hours of operation are posted
       note-taking, etc.                                Wednesday afternoons and Thursdays at the
                                                                                                                                                                  on the website and around campus for the
     • Research & Library Resources: Writing            Ottawa campus.                                     Financial Aid and Student Awards                       Spring term, holidays, and weekends.
       a research paper, searching, evaluating          Career Fairs
       resources, etc.                                                                                     algonquincollege.com/financialaid                      Each station provides balanced nutritional
                                                        The Part-Time Job and Volunteer Fair will be
     • Career Clarity: Career and program choice,                                                          There are many different forms of financial            food options at competitive prices. There are
                                                        held on Thursday, September 20, 2018, at the
       and labour market information.                                                                      assistance available to help you finance your          also a wide variety of gluten-aware, vegan,
                                                        Ottawa campus. Looking for a part-time job or
     • Digital Skills: Intro to Tech@AC (Brightspace,                                                      education. By familiarizing yourself with student      halal, and vegetarian options. Our Executive
                                                        a volunteer position during the school year?
       ACSIS, etc.), creative literacy, technology.                                                        grants and loans, Algonquin College’s bursary          Chef is happy to design menu availability
                                                        Come meet with over 20 employers
     • English: Presentation skills, APA and IEEE                                                          program, and private loan plans, as well as            items for those with medical or lifestyle food
                                                        and non-profit organizations recruiting at
       citation styles.                                                                                    scholarships and awards offered for academic           requirements.
                                                        Algonquin College.
     • Faculty Topics: Copyright, Library resources                                                        achievement, you will be better informed about         Locations
                                                        The Career Networking Fair is the largest job      available financial assistance. The Financial Aid
       in your Learning Management System (LMS),
                                                        fair held at Algonquin College. The Career         and Student Awards Office at Algonquin College         • Marketplace Food Court – D Building
       and workshops for your classes.
                                                        Networking Fair annually brings together over      can offer information about all of these areas.        • The Portable Feast – B Building
 Ottawa Campus                                          60 employers and 1,200 students and alumni         The knowledgeable and friendly team is                 • Tim Hortons – A Building
 Room: C263                                             from all programs at the College to network        “Here 2 Help!”                                         • Bits n’ Bytes – T Building
 Tel.: 613.727.4723 ext. 6661                           and explore summer jobs, co-op positions, and                                                             • 35th Street Market Café –
                                                        full-time employment. This year, the Career        Ottawa Campus
                                                                                                           Lower Level DARE District (C Building)                   Algonquin Residence
                                                        Networking Fair will be held on Tuesday,
                                                                                                           Tel.: 613.727.0002                                     • The Fix Eatery – ACCE Building
                                                        February 12, 2019, at the Ottawa campus
                                                        Gymnasium from 11:00 a.m. – 3:00 p.m.                                                                     • Booster Juice – Student Commons
                                                                                                           Pembroke Campus                                          (E Building)
                                                        Many departments also host their own job fairs.    Room: 133
                                                        Please contact the Employment Support Centre       Tel.: 613.735.4700 ext. 2709                           Meal Plan Information
                                                        for more information on job fairs.                 Perth Campus                                           Meal Plans work on a declining balance system
                                                        Job Postings                                       Tel.: 613.267.2859 ext. 5604                           using your AC Card (Algonquin College student
                                                        There is a free online job posting service,                                                               ID card). When you purchase your Meal Plan,
                                                        HireAC, for students, graduates, and employers                                                            the funds are deposited into your account.
                                                        for part-time, full-time, and summer jobs.                                                                Once you have chosen your Meal Plan, you
                                                        Check out HireAC job postings on ACSIS:                                                                   simply present your AC Card to the cashier at
                                                        acsis.algonquincollege.com/students                                                                       any of the seven locations, the Observatory, or
                                                                                                                                                                  Starbucks. The appropriate food dollars from
22                                                                                                         algonquincollege.com                                                                                     23
2018-2019                                                              SERVICES                         2018-2019                                                            SERVICES

 your selected Meal Plan will be deducted from         • Vaccinations including Hepatitis B, tetanus,       Information Technology Services                   Learning Support Lab
 your account. You may ask the cashier for a             influenza vaccines, and TB tests                                                                     algonquincollege.com/slc
 receipt after any purchase to view the balance                                                             algonquincollege.com/its
                                                       • Help with Health and Immunization forms for
 available on your Meal Plan.                                                                               Self Help: algonquincollege.com/itshelp
                                                         your course of study                                                                                 The Learning Support Lab, a part of the Student
                                                                                                            Information Technology Services (ITS) supports    Learning Centre (SLC), offers one-on-one and
 Contests and Promotions                               You will need your Ontario Health Insurance          all computing technology infrastructure and
                                                       Card (or the equivalent from another province/                                                         group coaching sessions in the following areas:
 The Food Services department hosts a variety                                                               services at the College, including computer
                                                       international insurance) and student card at         labs, wired and wireless networks, network        • English as a Second Language (ESL).
 of contests and food promotions throughout the        each visit. Without proof of insurance you will
 year. Visit the website regularly for updates or                                                           access, email accounts, network storage,            Students receive assistance with verbal
                                                       be required to pay the doctor’s fee. International   MyDesktop, telephones, and systems including        and written communications, as well as with
 follow on Twitter at @ACeating.                       students, please bring your Guard Me Policy          Blackboard and ACSIS.                               their reading skills. Students are also able to
 Ottawa Campus                                         Number and expiry date and your student                                                                  participate in coach-led group conversations,
 Room: D111                                            card. International Students from Saudi Arabia,      Please refer to the ITS website                     allowing students to practise speaking
 Tel.: 613.727.4723 ext. 7615                          please bring your Cigna Policy number and            algonquincollege.com/its                            English.
                                                       student card.                                        for our current hours of operation.               • Writing Services. Students receive
                                                       Ottawa Campus                                        Within the College: Ext. 5555                       assistance through the review of structuring
                                                       Room: C141                                           Outside the College: 613.727.4723 ext. 5555         and formatting in English. This includes
                                                       Tel.: 613.727.4723 ext. 7222                                                                             grammar usage, style, brainstorming, thesis
                                                                                                            Ottawa Campus                                       development, formatting papers, and citation.
                                                       Pembroke Campus                                      Room: ITS is moving in Fall 2018 – please refer
                                                                                                                                                              • Math Drop-In. Students receive assistance
 Health Services                                       Room: 110d                                           to the website for the new location
                                                                                                                                                                through the review of math problems they
 algonquincollege.com/healthservices                   Tel.: 613.735.4700 ext. 2748                         Tel.: 613.727.4723 ext. 5555
                                                                                                                                                                are experiencing. This includes basic math,
                                                                                                            Email: 5555@algonquincollege.com
 The College’s Health Services department              Perth Campus                                                                                             essential mathematics, quantitative methods,
 ensures that professional, confidential medical       Room: 111                                            Pembroke Campus                                     and calculus. Please note: this is a drop-in
 and nursing services are available to you year-       Tel.: 613.267.2859 ext. 6546                         Room: 201                                           service; therefore, there may be multiple
 round. Services include:                                                                                   Tel.: 613.735.4700 ext. 5555                        students per coach at any given time.
                                                                                                            Email: 5555@algonquincollege.com                  • Computer Coaching. Students familiarize
     • Doctors’ clinic at Ottawa campus (by                                                                                                                     themselves with the basic computer functions
       appointment)                                                                                         Perth Campus
                                                                                                            Room: 102                                           they need to be successful at college, such
     • Consultations with a nurse (does not require                                                                                                             as Windows and Mac OS, Microsoft Office
                                                                                                            Tel.: 613.267.2859 ext. 5555
       an appointment)                                                                                                                                          Suite, and various other online College
                                                                                                            Email: 5555@algonquincollege.com
     • Referrals from a mental health social worker                                                                                                             resources (ACSIS, Brightspace, etc.).
       to College and community resources                                                                        @AlgonquinITS                                • Anatomy Physiology and Pathophysiology
     • Treatment for injuries and illness                                                                   ITS Self Help Knowledge Base:                       Coaching. Students review various systems
     • Birth control information, prescriptions, and                                                        algonquincollege.com/itshelp                        and other terminology related to human
       purchase of birth control                                                                                                                                anatomy.
     • Pap tests, STI testing, emergency                                                                    Open access computer labs are available
                                                                                                            24/7 to students with network accounts at:        Ottawa Campus
       contraception                                                                                                                                          Room: C260
     • Blood tests (including HIV testing) (by                                                              Ottawa Campus                                     Tel.: 613.727.4723 ext. 5834
       appointment)                                                                                         Rooms: CA204, B373, and T201                      Email: library@algonquincollege.com
     • Referrals to specialists                                                                             Pembroke Campus
                                                                                                            Room: 202 (Open Access Lab),
                                                                                                            and outside Room 201

24                                                                                                          algonquincollege.com                                                                                  25
2018-2019                                                               SERVICES                         2018-2019                                                               SERVICES

 Library                                                Lockers                                              Mamidosewin Indigenous                               Massage Therapy
 algonquincollege.com/library                           algonquincollege.com/parking/lockers                 Student Centre                                       algonquincollege.com/healthandcommunity/
                                                                                                             algonquincollege.com/mamidosewin                     massage-therapy-clinic
 Students, faculty, and staff have access to a          Lockers can be rented online through ACSIS
 wide range of services provided by the Library.        or in person at the Parking Services Office in       The Mamidosewin Indigenous Student Centre            Massage therapy can manage pain, improve
 Come explore the services, which include:              E120. Lockers are issued on a first-come, first-     provides a warm, supportive, and welcoming           movement, reduce stress, and create a sense
                                                        served basis and can be rented for one to three      environment for First Nations, Inuit, and Métis      of wellbeing. The student therapists’ hands
     • 24/7 access to study space (Ottawa campus)
                                                        semesters at a time. The locker rental fee is        students. It is also a gathering space for all       stretch muscles, encourage circulation, and
     • 24/7 digital resource collection including:      $20.35 including tax per semester.                                                                        sedate or stimulate nerves to ease pain or
       – EBooks                                                                                              learners to celebrate Indigenous culture.
                                                                                                             The Mamidosewin Centre offers a variety of           promote function. Students provide assessment,
       – Full text journals, magazines, and             Any locker issues, such as an unauthorized lock
                                                                                                             support services, including academic and             treatment, and exercise programs tailored to
          newspapers                                    or damage, should be immediately reported to
                                                                                                             career pathways, educational and personal            your needs. Registered Massage Therapists
       – Specialty digital resource collections         Locker Services. Students may use their own
                                                                                                             skill developments, and referrals to external        supervise this full range of massage therapy
          containing statistics, business profiles,     lock or purchase one through Locker Services or
                                                                                                             organizations with respect to employment,            services. Students, employees, and members
          industry profiles, Canadian case law,         Connections: The Campus Store. Unauthorized
                                                                                                             housing, and other Indigenous services. There is     of the public are invited to access the clinic.
          and more                                      occupancy of lockers will result in the lock being
                                                                                                             an Aboriginal Counsellor located in the Centre to    Appointments are $35 for one hour.
                                                        cut and storage of locker contents. Unclaimed
       – Streaming video products, including online                                                          provide a blend of mainstream and Indigenous-
                                                        locker items are stored for no longer than 30                                                             Hours: Monday – Friday, 4:15 p.m. – 6:00 p.m.
          software tutorials                                                                                 based counselling methods to support our
                                                        days before being disposed of. An administrative                                                          (subject to change)
     • Circulation of Library materials (books, DVDs,   fee will apply for the retrieval of stored items.    learners on their journey at Algonquin College.
       etc.)                                                                                                                                                      Room: A100
                                                        All locker areas of the College are patrolled        Everyone is welcome to drop in for a visit and
     • Intercampus and interlibrary loans                                                                                                                         Tel.: 613.727.4723 ext. 2138
                                                        year-round, and payment is always required for       experience cultural and social activities, such as
     • Membership in Sm@rtlibrary consortium to                                                                                                                   Email: ACmassageclinic@algonquincollege.com
                                                        locker rental.                                       feasts, Elder visits, and ceremonies.
       access local libraries directly
     • Laptop loans                                     Ottawa Campus                                        Ottawa Campus
                                                        Located in Parking Services – E120 (Student          Room: E122
     • Access to computers, printers, and
                                                        Commons Building)                                    Tel.: 613.727.4723 ext. 2483
       photocopiers
                                                        Tel.: 613.727.4723 ext. 7187                         Email: parantn@algonquincollege.com
     • Online chat and on-site research assistance      Email: lockers@algonquincollege.com
 Please note that access to the Library’s digital       Perth Campus
 resource collection and circulating collection         Room: 119 (Front Office)
 requires a Library card/Account. For more
 information, please visit: algonquincollege.
 com/library/from-all-ac-campus-library/
 library-account
 Ottawa Campus
 Room: C350 Tel.: 613.727.4723 ext. 5834
 Email: library@algonquincollege.com
 Pembroke Campus
 Room: 145 Tel.: 613.735.4700 ext. 2707
 Email: illpemb@algonquincollege.com
 Perth Campus
 Room: 117 Tel.: 613.267.2859 ext. 5644
 Email: illpert@algonquincollege.com
26                                                                                                           algonquincollege.com                                                                                   27
2018-2019                                                               SERVICES                        2018-2019                                                                 SERVICES

 Notice Board Regulations                            Office of the Ombudsman                              Due to the independent, impartial, and                license plate must be properly registered with
 Ottawa Campus                                       algonquincollege.com/ombuds                          confidential nature of the Office of the              Parking Services.
 General interest boards are located throughout                                                           Ombudsman, communication with this Office is
                                                     The Office of the Ombudsman is designed                                                                    Evening and weekend parking fees will apply at
 the Ottawa campus for student use, free of                                                               held in strictest confidence; therefore, students
                                                     to operate confidentially, impartially, and                                                                the Ottawa campus as of September 1, 2018.
 charge. Contact information and a clear link to a                                                        may discuss their concerns frankly and fully.
                                                     independently. Algonquin College and the                                                                   Permit holders do not need to pay additional for
 College program or recognized College activity/                                                          Information obtained by the Ombudsman and
                                                     Students’ Association jointly fund the Office of                                                           evenings/weekends. Permits include parking
 club is required. All information posted on the                                                          its staff is privileged, and this privilege is held
                                                     the Ombudsman.                                                                                             access from 6:00 a.m. – 11:59 p.m., seven days
 boards must be date stamped by the AC Hub,                                                               by the Office of the Ombudsman and cannot be
                                                                                                                                                                a week. For more information about evening and
 located in the Student Commons (2nd floor of        Serving all three Ontario campuses and the           waived by others.
                                                                                                                                                                weekend parking rates and ways to pay, please
 E Building). Posters go up on Tuesdays and          distance education affiliates, the Office of         Ottawa Campus                                         visit algonquincollege.com/parking/evening-
 Thursdays, but students can bring them to the       the Ombudsman provides a safe space for              Room: E112                                            and-weekend-parking.
 AC Hub for approval and stamping at any time        students to seek advice, assistance, and             Tel.: 613.727.4723 ext. 6835
 during regular business hours. No inappropriate     pursue the resolution of any College-related                                                               Parking Services is located in E120. From
                                                                                                          Email: ombuds@algonquincollege.com
 material (sexual, hateful, distasteful, etc.)       concern through a confidential, impartial,                                                                 September 5-28, Parking Services will be open
                                                                                                          Fax: 613-727-7708
 is permitted. The AC Hub has full authority         and independent process. The Office of the                                                                 from 8:00 a.m. – 7:00 p.m., before returning to
 to determine the suitability of all materials       Ombudsman does not take sides, but seeks                                                                   regular business hours.
 and content. Posting guidelines for Bulletin        to facilitate a fair resolution. The Office of the                                                         Parking Information:
 Boards on campus can be reviewed here:              Ombudsman has the mandate to investigate,                                                                  Tel.: 613.727.4723 ext. 7187
 algonquincollege.com/ancillary/overview/            at their absolute discretion, any student’s
 advertising-on-campus                               complaint about aspects of student life,                                                                   Parking Map:
                                                     including:                                                                                                 Website: algonquincollege.com/parking/map
 External Advertisements On Campus
 contact: lowreym@algonquincollege.com               • Academic matters                                                                                         Parking Violation Appeals: https://
                                                                                                                                                                parkingservices.algonquincollege.com
 Commercial Advertisements in the Algonquin          • Services provided by Algonquin College or
 Times contact: algonquintimes@gmail.com               Algonquin Students’ Association                                                                          Ottawa Campus
                                                     • The operations of Algonquin College or                                                                   Located in E120 (Student Commons)
 Pembroke Campus                                       Algonquin Students’ Association                                                                          Email: parking@algonquincollege.com
 All information posted must be date stamped         • The treatment received from other students
 by the Dean’s Office in Room 215. For more                                                                                                                     Pembroke Campus
                                                     • The treatment received from employees                                                                    Room: 131 (in the Admissions area)
 information, to obtain poster/notice approval
 before printing your material (recommended), or
                                                                                                          Parking                                               Website: algonquincollege.com/pembroke/
 to inquire about commercial advertising, please                                                          algonquincollege.com/parking                          parking-lockers
 contact 613.735.4700, ext. 2701, or email                                                                Parking permits can be purchased online and           Perth Campus
 moreaus@algonquincollege.com.                                                                            are sold on a first-come, first-served basis until    Room: 119 (Front Office)
 Perth Campus                                                                                             they are sold out. Purchase of a parking permit       Website: algonquincollege.com/perth/
 All information posted must be date stamped                                                              does not guarantee that space is available in the     current/parking
 by the Administrative Service, Front Office.                                                             designated area.
 For more information, to obtain poster/                                                                  All vehicles that use Algonquin College parking
 notice approval before printing your material                                                            lots must have a valid Algonquin College parking
 (recommended), or to inquire about commercial                                                            permit. Parking permits must be visible to the
 advertising, please contact 613.267.2859 or                                                              Enforcement Officer, either by hanging the
 email perth@algonquincollege.com.                                                                        permit from the rear-view mirror or placing it on
                                                                                                          the driver’s side dashboard face up with the full
                                                                                                          permit visible. For pay by phone/e-permits, your
28                                                                                                        algonquincollege.com                                                                                     29
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