Group visits guide 2019-20 - Historic Royal Palaces

 
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Group visits guide 2019-20 - Historic Royal Palaces
Group visits guide
2019-20
Group visits guide 2019-20 - Historic Royal Palaces
Call Travel trade +44 (0)20 31666311                               1

Historic Royal Palaces is the independent     Treat your groups                      Tower of              page 8
charity that looks after the Tower                                                   London
of London, Hampton Court Palace,              to over 900 years of
Banqueting House, Kensington Palace,
Kew Palace, the Royal Kitchens, the           secrets, stories and
Great Pagoda, at Kew, Queen Charlotte’s
Cottage, and Hillsborough Castle and          royal history at                       Hampton              page 14
Gardens. We are pleased and proud to
welcome group visitors and help them          some of the greatest                   Court Palace
explore the stories of the monarchs and
people who have shaped society in some        palaces ever built.
of the greatest palaces ever built. This
Group Visits Guide is designed to give
group organisers inspiration for excursions   Follow in the                          Banqueting           page 20
and days out and to make the process as
seamless as possible. With so much to         footsteps of the                       House
uncover at so many attractions your only
problem is which to choose first!             great, good, devious
How to use this guide                         and dastardly, taking
                                                                                     Kensington           page 26
We have designed a helpful key to assist
in the planning of your group visit and       home memories of a                     Palace
to ensure your customers have a fun
packed day and make the most of their         great day out and a
time at the palaces
Look out for these icons on the Must See
                                              desire to return
Attractions pages for each palace to
best tailor your group’s experience.
                                              again and again.                       Kew Palace           page 32

    Steps and uneven staircases

    Wheelchair access

   	Youth groups – children, families,                                              Hillsborough         page 38
     multigenerational friendly
                                                                                     Castle
    Large groups – space for large
   	
    group visits

    Small groups – suitable for groups
   	
    up to 20 people at a time
                                                                                     At your service        page 3
    Private tours available on request
                                                                                     Ticketing options      page 4
   	Gardens – activities for groups with                                            Catering               page 6
     an interest in gardens
                                                                                     Get social with us    page 44
Group visits guide 2019-20 - Historic Royal Palaces
2   hrp.org.uk   Call Travel trade +44 (0)20 31666311                                                                             3

                 At your service
                 Historic Royal Palaces has a Sales Team to assist
                 group organisers in planning visits to the palaces
                 as well as advising coach and tour operators with
                 itinerary and excursion planning.

                 Sales support                          Fanfare                               Accessibility
                 The Sales Team can help you            Keep up with the latest news          Our palaces welcome all visitors
                 with all your arrangements for         from Historic Royal Palaces           and we try to ensure that
                 your group’s perfect day out           through the dedicated                 everyone’s visit is successful and
                 including assistance with              publication for the group             enjoyable. Registered disabled
                 planning itineraries, information      organiser.                            visitors are charged the relevant
                 on our group ticketing options,                                              ticket price and carers are
                 dedicated group ticket offices         Email groupsandtraveltrade@           admitted free of charge.
                 and on-site catering. The sales        hrp.org.uk to subscribe.
                 team can also help you promote                                               As historical sites, our palaces do
                                                        Quick Blast!                          have uneven or cobbled surfaces
                 and sell your tours and                Our mid-Fanfare e-update will
                 excursions with supplies of free                                             and narrow staircases in places.
                                                        focus on last minute offers and       Full accessibility information
                 leaflets, posters and images,          early news of new exhibitions
                 which can be downloaded from                                                 including wheelchair access and
                                                        and events.                           information on sign language
                 www.hrp.org.uk/travel-trade
                                                        Email groupsandtraveltrade@           tours can be found on our
                 Free admission                         hrp.org.uk to subscribe.              website www.hrp.org.uk
                 Free admission is given at all
                 palaces to coach drivers, full         Easy to get to                        Website
                 members of AGTO when                   For group visits, all palaces have    Visit the dedicated group
                 bringing a group of at least           coach parking or pick-up and          planning pages on the
                 30 paying visitors and locally         drop-off facilities. All the London   Historic Royal Palaces website,
                 registered Blue Badge Guides.          palaces can be reached by rail,       www.hrp.org.uk/travel-trade,
                                                        underground and four palaces          for the latest information and
                 Added value                            by riverboat.                         help in planning your itineraries
                 Group discounts apply to parties                                             and online group booking.
                 of 15 or more (20 or more at
                 Hillsborough Castle) and regular
                 interpretation events are
                 included in general admission.
                 Money saving catering vouchers
                 and group menus available in
                 palace cafes.
                 Admission voucher scheme and
                 account facilities for coach and
                 tour operators upon application.
Group visits guide 2019-20 - Historic Royal Palaces
4                                                                                                hrp.org.uk

Ticketing options
Historic Royal Palaces have developed group
friendly ticket options that allow easy access to the
palaces for your customers and simplified payment
terms for volume Travel Trade suppliers.

Royal Pass                            Agency Voucher Scheme             B2B login
One ticket to over 900 years          Our Agency Voucher Scheme         Our voucher scheme clients can
of royal history                      allows approved travel industry   also benefit from our new B2B
This trade only, flexible             companies to submit a voucher     login system, which allows
combination ticket offers             for client’s admissions to the    palace bookings to be made
unbeatable value and is available     palaces, subject to minimum       24 hours a day, 7 days a week
in three versions giving you          spend requirements.               for the Tower of London and
choice and flexibility. The passes                                      Hampton Court Palace.
are valid for two years from the      A benefit of being a member of    The system issues an e-ticket
date of issue for one visit per       our agency voucher scheme         that, once printed, is scanned at
valid palace, therefore giving the    means there is no need to         the point of entry, cutting down
traveller flexibility to plan their   pre-book visits to the Tower of   queuing and allowing more time
own itinerary.                        London or Hampton Court           for customers to enjoy the
                                      Palace however at the             palaces whilst also streamlining
Four Palace pass                      Banqueting House, Kensington      the invoicing process.
Tower of London, Hampton              Palace, Hillsborough Castle and
Court Palace, Banqueting              Kew Palace all groups must        Voucher scheme clients wishing
House, Kensington Palace.             reserve a time for entry.         to set up a B2B login should
                                                                        contact groupsandtraveltrade@
Three Palace pass                                                       hrp.org.uk
Tower of London, Hampton
Court Palace, Kensington Palace.                                        Online Group Ticketing
                                                                        Groups are now able to buy their
Central London pass                                                     tickets for the Tower of London,
Tower of London, Banqueting                                             Hampton Court Palace and
House, Kensington Palace.                                               Banqueting House through a
Royal Passes are exclusive to                                           simplified online process via
group organisers and Travel Trade                                       our website www.hrp.org.uk/
clients and cannot be purchased
at the palaces directly.
                                                                        travel-trade. This new method
                                                                        speeds up the booking
For details of pass prices contact                                      procedure and offers discounts
groupsandtraveltrade@hrp.org.uk
                                                                        over the group gate rate.
Group visits guide 2019-20 - Historic Royal Palaces
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Catering deals                                                                                                                                                      Retail
                                                                                                                                                                    therapy
Our meal voucher scheme for groups                                              Banqueting House
of 15 or more (20 or more for                                                   Whilst there are no on-site
                                                                                catering facilities at the
Hillsborough Castle), provides great                                            Banqueting House, close by
meal deal options across the palaces                                            there are numerous restaurants,
                                                                                cafes and bars.
throughout the day. Simply select the
                                                                                Kensington Palace
one that best suits your itinerary!
                                                                                Situated on the Orangery lawns,
                                                                                overlooking the sunken garden,
                                                                                                                          Kew Palace
                                                                                the Pavilion offers an alternative        At Kew Palace groups can
                                                                                on-site catering space whilst the         arrange refreshments with
The Tower of London                    Hampton Court Palace                     Orangery undergoes restoration            Kew Gardens caterers by calling
New Armouries Café                     Tiltyard Café                            and rebuilding work.                      +44 (0) 20 8332 5186.
Option 1 – Morning tea or coffee       Option 1 – Morning tea or coffee         Breakfast
Served before 11.00hrs including a     Served before 12.00hrs including a       Before 11.30hrs                           Hillsborough Castle
freshly baked muffin or pastry.        freshly baked muffin or pastry.          Start the day with a ‘Full English’ –
£6.00 per person                       £6.00 per person                         streaky bacon, field mushroom, vine       The new self-service restaurant
                                                                                tomatoes, sausage, black pudding and      set within the Visitor Welcome
Option 2 – Light lunch                 Option 2 – Light lunch                   scrambled eggs, including a choice of     centre will offer groups of
A bowl of seasonal soup and rustic     A bowl of seasonal soup and rustic       tea or coffee.
bread or a freshly made sandwich,      bread or a freshly made sandwich,        £11 per person
                                                                                                                          20 or more an opportunity to
both with a choice of non-alcoholic    both with a choice of non-alcoholic                                                pre-book morning teas and                 Whether inspired by the iconic           Visitors can also select products
drink and a cake or dessert.           drink and a slice of cake.               Morning Cream Tea
                                                                                                                          traditional afternoon teas. Lunch         black ravens or the legendary            from our in-store tablets and have
£9.95 per person                       £9.95 per person                         Before 12:00hrs
                                                                                Orange scented and currant scones         bookings will also be possible            Royal Beasts at the Tower of             gifts shipped direct to home.
Option 3 – Hot lunch                   Option 3 – Hot lunch                     served with Cornish clotted cream         depending on the time year.               London, by the stunning gardens
Main course dish served from the       Main course dish served from             and English strawberry jam. Served                                                                                           Don’t forget our full range
hot counter with a dessert pot or      our hot counter and a dessert pot                                                  Morning Cream Tea                         at Hampton Court Palace or the
                                                                                with a range of loose leaf teas and                                                                                          of palace inspired gifts can
slice of cake and a choice of          or slice of cake with a choice of        tisanes or coffee.                        A choice of teas or coffee served with    sumptuous ceilings and interiors
non-alcoholic drink.                   non-alcoholic drink.                                                               homemade scones, cream and jam.                                                    be purchased online at
                                                                                £6.50 per person                                                                    at Kensington Palace and
£16.50 per person                      £16.50 per person                                                                  £6.95 per person                                                                   www.historicroyalpalaces.com
                                                                                Afternoon Tea                                                                       Banqueting House, our palaces
Option 4 – Traditional Cream Tea       Option 4 – Traditional Cream Tea         A selection of sandwiches, an orange      Traditional Afternoon Tea                 provide a unique shopping
A delicious homemade scone with        A delicious homemade scone with                                                    A choice of teas or coffee served with
                                                                                scented scone served with Cornish
                                                                                                                          a selection of sandwiches, homemade
                                                                                                                                                                    opportunity for your clients.
strawberry jam and clotted cream and   strawberry jam and clotted cream and     clotted cream and English strawberry
your choice of tea or coffee.          your choice of tea or coffee.            jam and a selection of dainty pastries    scones with cream and jam and             Therefore, while planning your
£6.25 per person                       £6.25 per person                         served with a range of loose-leaf teas    delightful pastries.
                                                                                                                          £17.50 per person                         itineraries, make sure to allow
Contact details                        The Snug                                 and tisanes or coffee.
                                                                                £19.95 per person                                                                   time for a visit to our royal shops
Tower of London                        Situated within the Tiltyard Cafe, the                                             Lunch
tol@ampersandcatering.co.uk            Snug is a cosy area perfect for groups                                             Group lunch options are also available,   where we offer a wide selection
                                                                                Lunch
                                       of up to 25 people to enjoy a morning    Group lunch options are also available,   please contact us to confirm              of chinaware, jewellery, toys,
                                       coffee or afternoon tea.                 please contact our caterers to discuss    availability and discuss your             clothing, accessories and much
                                                                                                                          requirements.
                                       Our caterers Ampersand will be           your requirements.                                                                  more; all of which would make a
                                       happy to discuss your group’s            Contact details                           Contact details                           perfect souvenir of your clients’
                                       requirements, contact them directly      Kensington Palace                         Hillsborough Castle                       trip as well as a great gift for their
                                       for further details.                     +44 (0) 20 3166 6112                      +44 (0)20 3166 6000
                                                                                                                          groupsandtraveltrade@hrp.org.uk           friends and family back home.
                                       Contact details                          kp@ampersandcatering.co.uk
                                       Hampton Court Palace                                                                                                         Contact our retail team on
                                       hcp@ampersandcatering.co.uk                                                                                                  shop@hrp.org.uk to discuss
                                                                                                                                                                    delivery and discount rates for
                                                                                                                                                                    bulk purchases.
Group visits guide 2019-20 - Historic Royal Palaces
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Tower of
                                                               This iconic UNESCO World Heritage Site has
                                                               almost 1000 years of intriguing tales to tell.
                                                               Meet the Yeoman Warders, marvel at the
                                                               fabulous finery of the Crown Jewels and

London
                                                               discover an unrivalled collection of royal arms
                                                               and armour in the iconic White Tower. Explore
                                                               all the roles this impressive building has had to
                                                               play throughout the centuries – from medieval
                                                               palace and fortress to infamous prison and
                                                               execution site.
Group visits guide 2019-20 - Historic Royal Palaces
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Must see attractions

                                                                                                              Medieval Palace
                                                                                                              Once a surprisingly comfortable
                                                                                                              royal home here you will enter
                                                                                                    Key       the rooms of Edward I and
                                                                                                 exhibition   discover life in the opulence
                                  Yeoman Warders                      Crown Jewels                 2019       and colour of a medieval
                                                                                                              royal residence.
                                  Yeoman Warders better known         The breath-taking world
                                  as the Beefeaters, entertain the    famous collection of fabulous
                                  thousands of visitors that come     finery and regalia – discover
                                  to the Tower throughout the         gloriously ornate intricately           Bloody Tower
                                  year with their guided tours and    made Crown Jewels and learn
                                  immense knowledge of this           how they have inspired acts of          Explore the most infamous
                                  ancient palace and fortress.        greed, violence and even                prison at the Tower of London
                                                                      spawned stories of evil curses.         and the intriguing stories that
                                                                                                              inspired the name ‘Bloody
                                                                                                              Tower’. Discover the stories of
                                                                                                              the Princes in the Tower and Sir
                                                                                                              Walter Raleigh, a favourite of
                                                                     Royal Beasts                             Elizabeth I, who spent 13 years        The Ravens                            Fortress and
                                                                     Explore the tales of the many            as a prisoner during the reign
                                                                     exotic animals kept at the Tower,        of James I.                            One of the most famous sights         battlements
                                                                                                                                                     at the Tower, legend has it that if
                                                                     from lions, tigers, to elephants                                                                                      Enjoy great views over modern
White Tower                                                          and alligators, in the Royal
                                                                                                                                                     they ever leave the Tower, the
                                                                                                                                                                                           London and the river Thames
                                                                                                                                                     kingdom will fall! The birds all
The White Tower is an enduring                                       Beasts exhibition at the Tower of                                                                                     from atop the walls. Groups can
                                                                                                                                                     have names and very different
icon of the London skyline,                                          London. Discover the polar bear                                                                                       explore more of the Tower’s
                                                                                                                                                     characters, find out who’s who
albeit nowadays dwarfed by,                                          who fished in the Thames for his                                                                                      battlements giving a sense of
                                                                                                                                                     next to their new lodgings on
and in contrast to the modern                                        lunch, the ostrich who ate nails                                                                                      what it would have been like to
                                                                                                                                                     the South Lawn.
city. This striking historic                                         and many other surprising                                                                                             defend the Tower against
building dating back to 1075                                         stories. Experience the sights,                                                                                       potential attackers. Along the
today houses the Line of Kings,                                      sounds, and even smells of the                                                                                        route enjoy exhibitions
displaying royal armour, life-                                       animals through interactive                                                                                           highlighting aspects of the
sized wooden horses and                                              displays and find out what                                                                                            Tower’s past, including the role
figures of kings throughout                                          happened when the royal                                                                                               the Duke of Wellington played
the centuries.                                                       beasts escaped...                                                                                                     whilst Constable of the Tower.
Group visits guide 2019-20 - Historic Royal Palaces
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Plan your visit...                                                                                                                                      Guided tours and
                                                                                                                                                        days out ideas
                                                                                                                                                        Give your groups an even more
Top tips                        Recommended                             Royal Beasts                             Booking                                memorable visit by booking a
                                visit time
                                                                        20 minutes
                                                                                                                 Book your group online and save
                                                                                                                                                        guided tour or private visit
      et ahead of the
     G                                                                  Medieval Palace
                                                                                                                 at www.hrp.org.uk/travel-trade.
                                We suggest at least 3 hours             20 minutes                                                                      Opening                           Audio Guides
     crowd! A morning visit                                                                                      For any assistance with your
     avoids the crowds in                                               Bloody Tower
                                White Tower including
                                Line of Kings                           15 minutes
                                                                                                                 booking requirements, please
                                                                                                                 call +44 (0) 20 3166 6000 or
                                                                                                                                                        Ceremony
     peak summer months.                                                                                                                                                                  Groups of 15 or more can
                                40 minutes                              Fortress and battlements                 email booking.confirmations@           Arrive at 08.45hrs to be
                                                                                                                                                                                          preorder our audio guides at a
      re-booked groups
     P                          Crown Jewels                            40 minutes                               hrp.org.uk.                            greeted by a Yeoman Warder
                                                                                                                                                                                          discounted price of £3.50 per
                                                                                                                                                        and invited inside the Tower
     can witness the            40 minutes                              Yeoman Warder tour                                                                                                person. Guides can be booked
     Opening Ceremony                                                   45 minutes                               Opening times                          just before public opening to
                                                                                                                                                                                          by contacting towergroups@
                                                                                                                                                        witness the Military Guard
     from 08.45 Tues-Sat,                                                                                        Summer                                                                   acoustiguide.co.uk and can be
                                                                                                                                                        escort the Chief Yeoman
                                                                                                                 01 March to 31 October                                                   collected at the entrance.
     see the military guard                                                                                                                             Warder along Water Lane to
     opening the Tower for
                                Admission prices                                                                 Tuesday to Saturday                    open the gates for all the
                                01 March 2019 – 29 February 2020                                                 09.00 – 18.00                          visitors waiting outside!
                                                                                                                                                                                          Private viewing of
     the day’s visitors.
                                                    Individual          Group Gate     Group Online
                                                                                                                 Sunday and Monday
                                                                                                                 10.00 to 18.00
                                                                                                                                                        Available Tuesday – Saturday,     the Crown Jewels
      he Ceremony of the
     T                                                                                                                                                  no additional charge.
                                                                                                                                                                                          Available in the morning
                                                                                                                 Last admission 17.00
     Word takes place           Adult                   £27.50             £25.30            £23.47                                                                                       from 08.15hrs experience the
     outside the Waterloo       Concession              £21.50              £19.80           £18.34              Winter                                 Group Welcome                     stunning regalia away from
     Block daily at 14.45.      Child                   £13.10              £12.00               £11.12
                                                                                                                 01 November to 29 February             Talks                             the crowds. Price based on a
                                                                                                                 Tuesday to Saturday                                                      minimum 15 people, from
     See the inspection of      Family 2 adults       £69.90		                                                   09.00 – 17.00                          Book a 15-minute welcome talk
                                                                                                                                                                                          £80 per person plus VAT,
     the military guard and                                                                                      Sunday and Monday                      for your group. A choice of a
                                                                                                                                                                                          maximum 150, advanced
                                Family 1 adult        £49.40
     collection of the secret                                                                                    10.00 to 17.00                         Yeoman Warder or Coins &
                                                                                                                                                                                          payment required.
     word of the day.                                                                                            Last admission 16.00                   Kings warden to meet your
                                                                                                                                                        group and delight them with
                                                                                           Key                   Closed 24, 25, 26 December                                               Evening Tours
      ave time in
     S                                                                                       	Catering          and 01 January                         tales of the Tower or the Royal
     your itinerary by
                                                                                               facility
                                                                                                                                                        Mint at the Tower. From £61.50    Experience the Tower in a
     pre-booking Meal Deal
                                                                                             Shops
                                                                                             Coach Parks
                                                                                                                 Coach parking                          inc VAT per group, availability   different light. Meet your
                                                                                                                                                        varies season to season.          Yeoman Warder at 20.30hrs
     catering vouchers.                                                                      	Bureau de         A 24-hour coach park with                                                for an hour long tour around
                                                                                               change
                                                                                                                 16 bays (height restriction                                              the Fortress before
      ackage your group
     P                                                                                      	Toilets:
                                                                                                                 4.7m/15’5”) is located in Lower
                                                                                              Gentleman                                                                                   experiencing the ancient
     visits with guidebooks                                                                 	Toilets:           Thames Street. Coaches can                                               Ceremony of the Keys. The
     and take advantage                                                                       Ladies             set-down or pick-up passengers                                           cost is £35 per person plus
     of bulk buying in
                                                                                             	Toilets:
                                                                                               Disabled
                                                                                                                 free of charge providing they                                            VAT for a minimum of 20,
                                                                                                                 remain no longer than 15 minutes.
     advance.                     P
                                                                                            	Overground
                                                                                              train line         The charge is £10 per hour.
                                                                                                                                                                                          maximum 50 people, advance
                                                                                                                                                                                          payment required.
                                                                                            	Underground        Overnight parking between
                                                              Ravens                          train line
                                                                                                                 17.00 and 09.00 is £25. Contact
                                                                                                                 car.parks@cityoflondon.co.uk
                                        Entrance
                                                                                                                 (Prices correct at time of going
                                                                                                                 to press).

                                                                 Exit                                            Group catering
                                                                                                                 Please see pages 6 and 7 for
                                                                                                                 catering information.
Group visits guide 2019-20 - Historic Royal Palaces
14         hrp.org.uk   Call Travel trade +44 (0)20 31666311                                          15

Hampton
                                                               Hampton Court Palace is an awe-inspiring
                                                               and flamboyant showcase for kingship.
                                                               Its vast and never ending vistas,
                                                               courtyards, gardens and parkland, along

Court Palace
                                                               with its magnificent State Apartments,
                                                               rivalling the great palaces of Europe,
                                                               are designed to impress.
Group visits guide 2019-20 - Historic Royal Palaces
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Must see attractions
                                                                       King William III                                                                                                The Maze
                                                                       State Apartments                                                                                                Commissioned around 1700 by
                                                                                                                                                                                       William III, this large and
                                                                       A grand and lavishly laid out
                                                                                                                                                                                       complex maze is one of the
                                                                       collection of state apartments
                                                                                                                                                                                       oldest surviving hedge mazes in
                                                                       built by the new monarchs.
                                                                                                                                                                                       the country and covers a third of
                                                                       Walk through the rooms of this
                                                                                                                                                                                       an acre – make sure your groups
                                                                       elegant part of the palace and
                                                                                                                                                                                       have their wits about them if
                                                                       imagine the beautifully dressed
                                                                                                                                                                                       they choose to brave it!
                                                                       courtiers revelling in the politics
                                                                       and gossip of court life. This is
                          Key                                          the best place to view the             Cumberland                             Privy
                       exhibition
                         2019
                                                                       magnificent King’s Privy Garden.       Art Gallery                            Garden                            The Magic Garden
                                                                                                              Formerly an apartment                  The Privy Garden is one of the
 Henry VIII’s                       Henry VIII’s                                                              belonging to the Duke of               most accurately reconstructed
                                                                                                                                                                                       This exciting garden is a self-
                                                                                                                                                                                       contained family focused walled
 Kitchens                           Apartments                         Queen’s                                Cumberland the ‘art’ rooms of          gardens at Hampton Court          area with every feature
                                                                                                              the palace are the home to             because so much was recorded
 Hampton Court Palace’s             Walk in the footsteps of           Apartments                             masterpieces from the Royal            about the original 1702 garden.
                                                                                                                                                                                       designed to be climbed upon,
 newly re-presented Tudor           England’s most famous King                                                                                                                         including a jousting arena, five
                                                                       Climb the Queen’s Staircase            Collection. Groups can discover        The beautiful geometry of the     tiltyard towers and a fire
 Kitchens, recreate the             and his six wives. Lavishly        to discover the impressively           the stories behind the artworks        garden seen against the
 well-oiled machine that            presented the apartments                                                                                                                           breathing dragon. With a focus
                                                                       decorated grand State                  so avidly collected by the 17th        stunning palace facade is         to engage children and families
 powered Henry VIII’s               include Henry’s Great Hall, the    Apartments originally built            and 18th century monarchs.             a site not to be missed.
 magnificent court. Immerse         Great Watching Chamber, the                                                                                                                        in history, this amazing, larger
                                                                       for Queen Mary II, redecorated                                                                                  than life outdoor attraction is a
 yourself in a bygone era with      Council Chamber and the            by Queen Anne and occupied
 grand displays of food,            processional route, allegedly                                                                                                                      perfect addition for groups
                                                                       by George II and Queen Caroline                                                                                 with children!
 authentic smells, the heat of      haunted by Catherine Howard,       as regents, the last monarchs to       Mantegna’s                             Georgian
 the fireplaces, and the sounds     Henry’s fifth wife.                live at Hampton Court Palace.
 of the busy kitchen staff.                                                                                   Triumphs of                            Kitchen Garden
                                                                                                              Caesar                                 See how the fruit, flowers and
                                                                                                                                                     vegetables were planted,
                                    Young                                                                     Brought to England by King
                                                                                                                                                     tended and harvested for the
                                                                                                              Charles I these spectacular
                                    Henry VIII’s Story                                                        frescoes have been at Hampton
                                                                                                                                                     kings table in the 18th century
                                    Meet the pin-up prince – explore                                                                                 in this enormous garden, full
                                                                                                              Court Palace since 1630.
                                    the relationship between Henry                                                                                   of produce.
                                    and his first wife, Katherine of
                                    Aragon and Cardinal Wolsey
                                    with some of the most
                                    spectacular Tudor paintings
                                                                                                              The Great Vine
                                    from the Royal Collection.                                                Planted by Lancelot Capability
                                                                                                              Brown in 1768, this is the oldest
                                                                                                              vine in the world. See the many
                                                                                                              bunches of grapes develop
                                                                                                              through the summer ready
                                                                                                              for harvest in late August,
                                                                                                              early September.
18                                                                                                      hrp.org.uk   Call Travel trade +44 (0)20 31666311                                                                    19

Plan your visit...                                                                                                                                          Guided tours and
                                                                                                                                                            days out ideas
                                                                                                                                                            Give your groups an even more
Top tips                       Recommended                               Mantegna’s Triumphs                         Opening                                memorable visit by booking a
                               visit time
                                                                         of Caesar 20 minutes
                                                                                                                     times                                  guided tour or private visit
      nhance your group
     E                                                                   William III’s Apartments
                               We suggest at least 4 hours               40 minutes                                  Summer
     visit by booking a                                                                                              Mid-March to mid-October
                                                                                                                                                            Palace accredited                 Rooftop Tours
                               Henry VIII’s Apartments                   Queen’s State Apartments
     Palace Accredited                                                                                               Daily 10.00 – 18.00                    Tour Guides                       Be captivated by history with
                               40 minutes                                30 minutes
     Guide for a tour of the                                                                                         Last admission 17.00                                                     this privileged view of the
                               Henry VIII’s Kitchens                     Chocolate Kitchen                                                                  Our team of accredited tour
     palace and gardens.                                                 15 minutes                                  Winter                                 guides can enhance your group
                                                                                                                                                                                              palace and gardens – and see if
                               40 minutes                                                                                                                                                     you can spot London’s Shard
                                                                                                                     Mid October to mid-March               visit providing introductory or
      ave time in your
     S                         Young Henry VIII’s Story                  Cumberland Art Gallery                                                                                               building in the distance.
                                                                         30 minutes                                  Daily 10.00 – 16.30                    in-depth tours of the palace
     itinerary by pre-         30 minutes
                                                                                                                     Last admission 15.30                   and gardens. Tours can be lead
                                                                                                                                                                                              Explore the history of the
     booking Meal Deal                                                   The Gardens 1 hour                                                                                                   palace from the roof. £1000
                                                                                                                                                            in costume and can be booked
                                                                                                                     Closed 24, 25, 26 December                                               plus VAT per group (maximum
     catering vouchers.                                                  The Maze It depends.......                                                         for an hour and a half starting
                                                                                                                                                                                              30 people), including private
                                                                                                                                                            at £132 per group.
      equest your
     R                                                                                                               Booking                                                                  guide and your choice of
     ‘Today’s Programme’
                               Admission prices                                                                                                             Morning                           breakfast, light lunch or
                                                                                                                     Book your group online and
                               01 March 2019 – 29 February 2020                                                                                                                               afternoon tea in a private
     leaflet in advance by                                                                                           save at www.hrp.org.uk/                Courtyard and                     apartment.
     emailing groupsand                                     Individual   Group Gate     Group Online                 travel-trade. For any assistance
     traveltrade@hrp.org.uk                                                                                          with your booking requirements,        Cloisters Tours                   Audio Guides
                               Adult                          £23.70         £21.80              £20.24              please call +44 (0) 20 3166
     to ensure your group                                                                                            6000 or email booking.
                                                                                                                                                            From 09.30hrs your group
     doesn’t miss a thing      Concession                     £18.90         £17.40                £16.15                                                   gets an early preview to the
                                                                                                                     confirmations@hrp.org.uk.                                                Available free of charge, digital
                               Child                           £11.90        £10.95                £10.17                                                   waking palace on a tour with
     during their day-out.                                                                                                                                  our State Apartment Warders
                                                                                                                                                                                              audio guides can be collected
                               Family 2 adults                 £59.10		                                              Coach parking                          starting in the gardens then
                                                                                                                                                                                              from the Information Centre in
      ampton Court Station
     H                                                                                                                                                                                        Base Court, providing a user
                               Family 1 adult                  £42.10		                                              Coach parking is available free        weaving through the palace
     is in zone 6 and can be                                                                                                                                courtyards. Compare the Tudor
                                                                                                                                                                                              friendly, modern way to explore
                                                                                                                     of charge for 8 coaches on
     accessed using a                                                                                                Hampton Court Green or at a            and Baroque architecture and
                                                                                                                                                                                              our stunning palace.
     Transport for London                                                                Key
                                                                                           	Catering                cost of £25 per day on                 marvel at the grand King’s and
     zone 6 Travelcard or a                                                                  facility
                                                                                                                     weekdays, £15 per day on               Queen’s staircases. £132 inc
     prepaid Oyster card                                                                    Shops
                                                                                            Coach Parks
                                                                                                                     weekends and Bank Holidays             VAT per group plus admission,
     – see www.tfl.gov.uk                                                                                            at the coach park next to              35 people per warder.
                                                                                            	Bureau de change
                                                                                                                     Hampton Court Railway Station.
     for more information.                                                                 	Toilets:
                                                                                             Gentleman               (Prices correct at time of
                                                                                           	Toilets:
      oach parking is free
     C                                                                                       Ladies                  going to press).
     on Hampton Court                                                                      	Toilets:

     Green, a 15-minute
                                                                                             Disabled
                                                                                           	Overground train line
                                                                                                                     Group catering
     walk from the main                                                                                              Please see pages 6 and 7 for
                                                                                                                     catering information.
     entrance of the palace.
     Coach parking is also                  Tiltyard Cafe
     available at Hampton      Georgian Kitchen Garden
     Court Station for
     a charge.
20           hrp.org.uk   Call Travel trade +44 (0)20 31666311                                                 21

Banqueting
                                                                 This revolutionary building was created for
                                                                 court entertainments, so imagine yourself as
                                                                 part of the dazzling company of courtiers who
                                                                 attended the exuberant court masques and

House
                                                                 danced and drank beneath the magnificent
                                                                 Rubens-painted ceiling. But spare a thought
                                                                 for Charles I, who in 1649 was beheaded
                                                                 outside on a scaffold to the ‘dismal, universal
                                                                 groan’ of the crowd; these glorious paintings
                                                                 were one of his last sights on earth.
22                                hrp.org.uk   Call Travel trade +44 (0)20 31666311                                 23

Must see attractions
                                                                                      Rubens ceiling
                                                                                      paintings
                                                                                      Marvel at the skill and
                                                                                      craftsmanship of the
                                                                                      magnificent Rubens ceiling
                                                                                      paintings, commissioned by
                                                                                      Charles I in 1629 to celebrate
                                                                                      the glorification of his father
                                                                                      James I. These are the only
                                                                                      Rubens paintings to remain in
                                                                                      their original location and were
                                                                                      unveiled at the Banqueting
                                                                                      House in 1635.

                                                                                      The story of
Admire the                                                                            Whitehall Palace
architecture                                                                          Explore the full story of
                                                                                      Whitehall Palace, once the
Admire the magnificent                                                                Sovereign’s main residence
architecture of the Banqueting                                                        and the largest palace in
House, which was built and                                                            Europe told by DVD
designed by the renowned 17th                                                         presentation in the Undercroft.
century architect, Inigo Jones.

      Portrait of Inigo Jones
24                                                                                                    hrp.org.uk   Call Travel trade +44 (0)20 31666311                                                                      25

Plan your visit...                                                                                                                                        Guided tours and
                                                                                                                                                          days out ideas
                                                                                                                                                          Give your groups an even more
Top tips                         Recommended                       Last admission 12.30                                                                   memorable visit by booking a
                                 visit time
                                                                   (open until 17.00 when no                                                              guided tour or private visit
                                                                   evening events scheduled).
      nsure to pre-book
     E
                                 We suggest 1 hour.
     your group entry time                                         Closed 24, 25 and 26 December,                                                         Palace tour                        Hidden History
                                                                   01 January and all Thursdays
     slot, so as not to be                                                                                                                                guides                             Talks
     disappointed by an
                                 Opening times                     throughout the year.
                                 Year round                        Check afternoon opening                                                                These fascinating tours are led    Hidden History Talks run most
     afternoon closure.                                                                                                                                   by one of our expert guides        days at 11.30hrs, subject to
                                 Daily (except Thursdays)          at www.hrp.org.uk/
                                                                                                                                                          and provide a more in-depth        availability of staff and are free
      ime your visit to
     T                           10.00 – 13.00hrs                  BanquetingHouse/
                                                                   planyourvisit/openingtimes                                                             account of Banqueting House’s      of charge. They are the perfect
     coincide with a                                                                                                                                      incredible history. Tours last     way to bring the history of this
     Hidden History talk at                                                                                                                               approximately 1 hour,              extraordinary building to life.
     11.30hrs with our expert                                                                                                                             availability and rates
     palace team.                Admission prices                                                                                                         on request.                        The Handling
      ook a guided tour,
     B                           01 March 2019 – 29 February 2020
                                                                                                                                                          Audio Guides                       Collection
     available on request                         Individual Group Gate                  Group Online                                                                                        Experience the thrill of holding
     with our accredited         Adult                 £7.00               £6.45               £5.99                                                                                         an authentic piece of history in
     guides to get a greater                                                                                                                              Discover the incredible history    your hands, whilst learning
                                 Concession            £6.00              £5.50                  £5.13                                                                                       more about it from an expert.
     insight of this fantastic                                                                                                                            of Whitehall Palace with our
                                 Child                      Free                  Free              Free                                                  free audio guides. Call or email   The handling collection runs at
     building for your                                                                                                                                                                       weekends and school holidays
                                                                                                                                                          in advance to reserve guides
     group’s visit.                                                                                                Booking                                for your group.                    subject to availability of staff.
                                                                                              Key
      eing a short visit, the
     B                                                                                          	Catering         Book your group online and save
     Banqueting House is                                                                          facility
                                                                                                Shops
                                                                                                                   at www.hrp.org.uk/travel-trade
     ideal to package with                                                                      Coach Parks
                                                                                                                   For any assistance with your
     other nearby                                                                                                  booking requirements, please
                                                                                                	Bureau de
                                                                                                                   call +44 (0) 20 3166 6000 or
     attractions such as the                                                                      change
                                                                                               	Toilets:          email booking.confirmations@
     Household Cavalry                                                                           Gentleman
                                                                                                                   hrp.org.uk
     Museum, just across                                                                       	Toilets:
                                                                                                 Ladies
     the road, the National                                                                     	Toilets:         Coach parking
     Gallery or National                                                                           Disabled
                                                                                                                   There are 12 metered coach
                                                                                               	Overground
     Portrait Gallery at                                                                         train line
                                                                                                                   bays along the Victoria
     Trafalgar Square, and                                                                     	Underground
                                                                                                 train line        Embankment. Mon-Fri £4.00
     why not take a break in
                                                                        Pier

                                                                                                                   per hour 08.30 - 18.30hrs then
                                                                             er

     the Café in the Crypt at                                                                                      free until midnight. Sat £4.00
                                                                    Westminst

     St Martin-in-the- Fields.                                                                                     per hour 08.30 – 13.30hrs then
                                                                                                                   free until midnight. Free on
                                    Churchill
                                                                                                                   Sunday. (Details correct at time
                                                                                                                   of going to press).
26           hrp.org.uk   Call Travel trade +44 (0)20 31666311                                                  27

Kensington
                                                     A palace of secret stories and public lives, Kensington
                                                     Palace, situated in beautiful parkland in the centre
                                                     of London, was designed as a royal residence for
                                                     William III & Mary II by Sir Christopher Wren. More

Palace
                                                     recently, it has been the official residence to Princess
                                                     Margaret, Diana Princess of Wales, and is currently
                                                     home to the Duke and Duchess of Cambridge and
                                                     Duke and Duchess of Sussex. The recently renovated
                                                     visitor routes reveal the surprising stories of many of
                                                     the palace’s inhabitants over the centuries.
28                                                                                       hrp.org.uk   Call Travel trade +44 (0)20 31666311                                                                   29

Must see attractions
                                                                               Key
                                       Victoria – Woman                     exhibition
                                       and crown                              2019
                                       Opens 24 may 2019
                                       Continue the story in our temporary
                                       exhibition in the Piggot Galleries that
                                       explores Victoria’s public and private
                                       image, her role as Queen, Wife and
                                       Mother. This intriguing story reveals
Victoria –                             how her 9 children and 42
                                       Grandchildren extended her influence
A royal childhood                      across Europe and the Empire.
Opens 24 May 2019
In the very rooms that Queen
Victoria grew up in, discover
a surprisingly playful, creative                                                                                                                                             Palace Gardens
and inventive child that grew into
the women who would one day                                                                                                                                                  The beautifully transformed
rule over the largest empire the                                                                                                                                             gardens reconnect the
world had ever known.                                                                                                                                                        building with the landscape
                                                                                                      King’s State                           Queen’s State                   of Kensington Gardens
                                                                                                                                                                             providing picturesque walks
                                                                                                      Apartments                             Apartments                      and fantastic vistas. Our
                                                                                                      Climb the magnificent King’s           Explore the small intimate      garden history tours are also
                                                                                                      Staircase where Georgian               rooms where the great tale      available throughout the
                                                                                                      courtiers peer down on you,            of the Stuart dynasty reaches   summer months for
                                                                                                      marvel at the impressively             its tragic conclusion.          pre-booked groups.
                                                                                                      decorated rooms and discover
                                                                                                      the fashionable world of the
                                                                                                      curious court of George II and
                                                                                                      Queen Caroline.

Victorian Tiaras
From 24 May 2019
Returning is the glittering suite of
gems specially commissioned for
Victoria by her beloved Albert,
set to be part of Victoria – A royal
childhood at Kensington Palace.
The display includes the
magnificent diamond and
emerald diadem, emerald
necklace, earrings and brooch.
30                                                                                                    hrp.org.uk   Call Travel trade +44 (0)20 31666311                                                                   31

Plan your visit...                                                                                                                                        Guided tours and
                                                                                                                                                          days out ideas
                                                                                                                                                          Give your groups an even more
Top tips                         Recommended                                                                       Opening times                          memorable visit by booking a
                                 visit time                                                                        Summer
                                                                                                                                                          guided tour or private visit
     
     Groups   must book a                                                                                          01 March to 31 October
                                 We suggest 2 hours
     time slot for entry – you                                                                                     10.00 – 18.00hrs
     will be welcomed by         Victoria exhibitions                                                              Last admission 17.00hrs
     one of our Palace           1 hour
                                                                                                                   Winter
     Explainers.                 Kings State Apartments                                                            01 November to 29 February
                                 30 minutes                                                                        10.00 – 16.00hrs
     
     Kensington   Palace is a                                                                                      Last admission 15.00hrs.
                                 Queens State Apartments
     10-15 minute walk from      20 minutes                                                                        Closed 24, 25, 26 December
     the coach park on
                                 Palace Gardens                                                                    Booking
     Bayswater Road –            30 minutes
     allow enough time for                                                                                         Group entry to Kensington
     your group to arrive on     Admission prices                                                                  Palace must be booked in
     time at the entrance.                                                                                         advance. Call +44 (0) 20 3166
                                 01 March 2019 – 29 February 2020                                                  6000 or email booking.
     
     Enhance    your group                          Individual  Group gate                    Group online         confirmations@hrp.org.uk
     visit and include
     refreshments in The
                                 Adult                        £19.50    £17.95                        £16.63       Coach parking
     Pavilion. Delicious         Concession                   £15.50    £14.25                        £13.21       There is a coach park north of
     brunches, lunches           Child                          £9.70   £8.90                         £8.27        the palace on Bayswater Road.
     and afternoon teas          Family 2 adults             £48.80		                                              Open 24 hours, it costs £38 for
                                                                                                                   up to 12 hours, 12-24 hours £48,
     can be arranged for         Family 1 adult              £36.20		                                              £10 fee if booking in advance.
     pre-booked groups.                                                                                            Pay and display, or pay by
     
     Take a stroll around the                                                                                      phone. Contact Euro Carparks
                                                                            Key
                                                                                                                   020 7563 3000. Please allow
     palace grounds in the                                                       	Catering
                                                                                   facility                        10-15 minutes for groups to
     spring or summer to
     view the beautiful
                                                                                 Shops                             walk through Kensington                Private Morning                  Garden History
                                                                                 Coach Parks                       Gardens to the palace entrance.
     planting in the Sunken                                                      	Bureau de change                For coaches with less able             Tours                            Tours
     Garden in its full glory.               The Pavilion                    	Toilets:
                                                                               Gentleman
                                                                                                                   passengers, please contact             Join one of our Palace           Led by our enthusiastic and
                                                                                                                   groupsandtraveltrade@hrp.org.          Explainers at 9.00hrs for a      highly trained volunteers,
                                                                             	Toilets:
                                                        Sunken Garden
                                                                               Ladies                              uk for closer drop-off                 fascinating guided tour, which   these tours bring a host of
                                                                                 	Toilets:                        arrangements.                          takes place an hour before the   intriguing and surprising
                                                                                   Disabled
                                                                                                                                                          palace opens. After the tour,    stories of the gardens to life.
                                                                             	Underground train line
                                                                                                                   Group catering                         discover more of the palace at   Available at no additional cost
                                                                                                                   Please see pages 6 and 7 for           leisure as it opens to the       to palace admission, the tours
                                                                                                                   catering information.                  public from 10.00hrs. This       take place from May to
                                                                                                                                                          unique experience costs          September on Tuesdays,
                                                                                                                                                          £500 plus VAT for up to 10       Thursdays and Saturdays at
                                                                                                                                                          guests, thereafter £50 per       12.00hrs and 14.00hrs, subject
                                                                                                                                                          person plus VAT, maximum         to availability of volunteers on
                                                                                                                                                          30 per tour.                     the day.
32           hrp.org.uk   Call Travel trade +44 (0)20 31666311                                                      33

Kew Palace
                                                                 This intimate palace brings to life the joys and
                                                                 sorrows of George III and his family in detail,
                                                                 from his children’s lives to his own hardships.
                                                                 Fascinating personal artefacts and art works
                                                                 adorn the authentically recreated Georgian
                                                                 rooms in which the stories unfold. Wander
                                                                 through the eerie upper floor, left untouched
                                                                 for centuries and discover the eating habits of
                                                                 the royal household in the Royal Kitchens.
34                                                             hrp.org.uk   Call Travel trade +44 (0)20 31666311                                                                    35

Must see attractions

                                                                                                                                                                            Key
                                                                            Royal Kitchens                                                                               exhibition
                                                                            at Kew                                 Life cast of
                                                                                                                                                                           2019
                                                                            Discover the ingredients and
                                                                                                                                                      The Great
                                                                            methods used to prepare food
                                                                                                                   George III                         Pagoda at Kew
                                                                            for the royal table and enter the      A wax facial life-cast of          The Great Pagoda within
                                                                            Clerk of the Kitchens office to        George III created by Madame       Kew Gardens is open for
                                                                            find out what was ordered each         Tussaud herself.                   those brave enough to take
       Queen’s Boudoir                 Princess’s                           day in the re-created ledger.                                             its 253 steps to the top!
       In this well-appointed room     Bedroom                                                                                                        Enjoy spectacular views of
       the Queen and her                                                                                                                              London and look out for the
       companions would spend
                                       George III’s daughter Princess                                              Queen Charlotte’s                  80 specially designed
                                       Elizabeth decorated her
       hours at ‘women’s work’, such
                                       bedroom in the latest styles of
                                                                                                                   cottage                            rooftop dragons.
       as needlework, spinning wool                                                                                Situated in Kew Gardens, and
                                       the day. Come and decide
       and knotting.                                                                                               open at weekends in the
                                       what you make of her interior
                                       design skills! View her restored                                            summer months this is where
                                       bedroom alongside the                                                       the royal family enjoyed picnics
                                       unrestored rooms of other                                                   and tea parties during long
       The King’s                      princesses from that era,                                                   summer walks through the
       Dining Room                     including original features.                                                gardens. Built as a country
                                                                                                                   retreat, and not a residence
       Discover what some guests                                                                                   this is a perfect example of
       had to say about the King’s                                                                                 historic royals at play, and
       hospitality.                                                                                                relaxing behind closed doors.
36                                                                                                          hrp.org.uk   Call Travel trade +44 (0)20 31666311                                                                    37

Plan your visit...                                                                                                                                              Guided tours and
                                                                                                                                                                days out ideas
                                                                                                                                                                Give your groups an even more
Top tips                         Recommended                                                                             Opening times                          memorable visit by booking a
                                 visit time                                                                              Kew Palace
                                                                                                                                                                guided tour or private visit
      re-book your group
     P                                                                                                                   4 April – 29 September 2019
                                 4 hours
     admission time slot for                                                                                             Daily 10.30 – 17.30hrs,                Palace and                        Curious Kew
                                 Palace
     Kew Palace when                                                                                                     last admission 17.00hrs                kitchens tours                    evening tours
                                 1 hour
     booking Kew Gardens                                                                                                 The Royal Kitchens
                                 Royal kitchens                                                                                                                 Intimate daytime tours are        Starting with a glass of wine at
     as the palace can get       40 mins
                                                                                                                         4 April – 29 September 2019            available at the palace and       18.30, enjoy a tour of this
     very busy.                                                                                                          Daily 10.30 – 17.30hrs,                include the Royal Kitchens with   charming royal palace,
                                 Queen Charlotte’s cottage                                                               last admission 17.00hrs
                                 30 mins                                                                                                                        our costumed palace experts,      including the Royal Kitchens.
      or a personally
     F                                                                                                                   Queen Charlotte’s Cottage              £6 per person.                    £15 per person plus VAT
                                 (summer weekends only)
     guided tour of the                                                                                                  Weekends and Bank Holidays                                               minimum 10, maximum 30.
     palace, book one            Kew Gardens
                                                                                                                         throughout the summer
                                 2 hours
     of our costumed                                                                                                     11.00 – 16.00hrs.
                                 The Great Pagoda
     palace experts for                                                                                                  The Great Pagoda
                                 30 mins
     £6 per person.                                                                                                      4 April – 29 September 2019
      on’t forget to visit
     D                           Admission prices                                                                        Daily 10.30 – 17.30hrs,
                                                                                                                         last admission 17.00hrs
     Queen Charlotte’s           01 March 2019 – 29 February 2020
                                                                                                                         Kew Gardens
     Cottage nestled in the      Kew Palace, the Royal Kitchens and Queen Charlotte’s
                                                                                                                         Open daily from 10.00.
     bluebell woods.             Cottage are included during opening season in admission
                                                                                                                         Please check www.kew.org
                                 to Kew Gardens. Please visit www.kew.org or contact
                                                                                                                         for closing times.
      ay a visit to the newly
     P                           groups@kew.org for prices and bookings.
     restored Great Pagoda       Great Pagoda                                                                            Booking
     and marvel at the           04 April 2019 – 29 September 2019                                                       To pre-book your joint visit to
     beautiful carved            Adult: £4.50, Child: £3.00                                                              Kew Gardens and Kew Palace
     dragons, which return                                                                                               and Royal Kitchens contact
     to adorn the rooves                                                        Key                                      groups@kew.org or call
     for the first time                                                           	Catering                             +44 (0) 20 8332 5648.
     since 1784.                                                                    facility
                                                                                  Shops                                  Coach parking
                                                                                  Coach Parks
                                                                                                                         Groups can drop off and pick
                                                                                  	Bureau de change
                                                               ELIZABETH GATE
                                                                                 	Toilets:                              up at the Elizabeth Gate at
                                                                                   Gentleman                             Kew Green. Coach parking is
                                                                                                                         free of charge on Kew Road
                                    The Great Pagoda
                                                                                 	Toilets:
                                                                                   Ladies
                                                                                  	Toilets:
                                                                                                                         after 10.00hrs.
                                                                                    Disabled
                                                                                 	Underground train line                Group catering
                                                  S
                                                EN

                                                                                                                         Groups can arrange
                                              RD
                                            GA

                                                                                                                         refreshments with the caterers
                                            W
                                          KE

                                                                                                                         at Kew Gardens by calling
                                                                                                                         +44 (0) 20 8332 5186.

                                   LONDON OVERGROUND
38         hrp.org.uk   Call Travel trade +44 (0)20 31666311                                                      39

Hillsborough
                                                               New for 2019 – Hillsborough Castle and
                                                               Gardens, the official residence of the Royal
                                                               Family in Northern Ireland, will fully open from
                                                               April 2019 following an investment of £16m in

Castle
                                                               exquisite new visitor facilities, beautifully
                                                               restored and refreshed interiors and glorious
                                                               gardens to explore year round.
40                                 hrp.org.uk   Call Travel trade +44 (0)20 31666311                                                                     41

Must see attractions

Castle tour
Discover stories of celebration,
entertainment, diplomacy,
and negotiation as our
expert Explainers guide you
through a 45-minute tour
of Hillsborough Castle’s
fascinating history and
stunning State Rooms.

                                                                                       Hillsborough                     The Walled
State Rooms                                                                            Castle Gardens                   Garden
During your castle tour you will                                                       Wander at leisure through the    The Walled Garden dates back
be introduced to all the State                                                         historic gardens, which were     to the 18th Century and is a large,
Rooms that make up this                                                                developed from the 1760s         four-acre site historically used to
elegant Georgian home;                                                                 onwards. Explore intriguing      produce fruit, vegetables and
including the grand Throne                                                             contrasts between ornate         flowers for the house. Restored
Room, relaxing State Drawing                                                           formal gardens, woodland and     and represented explore this
Room, Lady Grey’s Study,                                                               meadows. Keep an eye out for     beautiful working and productive
State Dining Room, Red Room                                                            specimen trees and rare plants   garden, complete with dipping
and Stair Hall.                                                                        as you explore the grounds.      pond, crop rotations, seasonal
                                                                                                                        produce, potting sheds,
                                                                                                                        herbaceous borders and an
                                                                                                                        apple orchard.
42                                                                                                                                            hrp.org.uk           Call Travel trade +44 (0)20 31666311                                                                         43

Plan your visit...
Top tips                          Admission prices                                                                                                                 Recommended
                                  Castle Tour (including Garden admission)                                                                                         visit time
      ll Castle Tours
     A
                                  01 March 2019 – 29 February 2020                                                                                                 2 hours
     must be pre-booked,                          Individual     Group gate                                                         Group online
     contact booking.                                                                                                                                              Guided Castle tour
                                  Adult                             £12.70                               £11.70                               £10.83               45 minutes
     confirmations@hrp.
     org.uk to secure your        Concession                       £10.20                              £9.40                                    £8.65              Garden visit
                                                                                                                                                                   1 hour, but there’s lots to explore,
     group tour.                  Child                              £6.35                               £5.85                                  £5.42
                                                                                                                                                                   stay as long as you like!
                                  Family 2 adults                   £31.80
      ur new Coach Park
     O
     is located close to the      Family 1 adult                   £22.20		                                                                                        Opening times
     new Welcome Centre           Gardens only admission                                                                                                           Pre-booked group Castle tours
     where you’ll find toilets,   01 March 2019 – 29 February 2020                                                                                                 1 March 2019 – 29 February
                                                                                                                                                                   2020
     ticketing and a café                                     Individual                     Group gate                             Group online
                                                                                                                                                                   Available daily on request
     and shop. Ensure             Adult                              £8.90                             £8.20                                    £7.60
     you allow enough time                                                                                                                                         Public guided tours
                                  Concession                          £7.10                            £6.50                                   £5.98
                                                                                                                                                                   April 2019 – September 2019
     in your itinerary for        Child                              £4.45                                 £4.10                               £3.80               10.00 – 16.00hrs
     your group to enjoy
                                  Family 2 adults                   £15.60                                                                                         October 2019 – February 2020
     this area too.
                                  Family 1 adult                   £22.30		                                                                                        Wednesday – Sunday
      ust 30 minutes from
     J                                                                                                                                                             10.00 – 15.00hrs (on the hour)
     Belfast or an hour and                                                                                                                                        Gardens Admission
     a half from Dublin on                                                                                                                                         March – September 2019                 Group bookings                       Access from
     the main road between                                                                                                                                         09.30 – 17.00hrs
                                                                                                                                                                                                          Group bookings for castle and        Welcome Centre
                                                                                                                             Key
     the two cities, include                                                                                                                                       October 2019 – February 2020           garden tours must be made at
     Hillsborough as a
                                                                                                                               	Catering
                                                                                                                                 facility                          09.30hrs – 16.00hrs                    least 48 hours in advance,
                                                                                                                                                                                                                                               to Castle
     convenient stop-off on                                         Car Park                                                   Shops
                                                                                                                                                                   Please note last admission to the      minimum 20 people.                   For our visitors who require
     your itinerary.                                                                                                           Coach Parks
                                                                                                                                                                   gardens is 1 hour before closing.                                           mobility assistance or for those
                                                                                                                                                                                                          To book your castle or gardens
                                                                                                  Lake                        	Toilets:                                                                                                       who are time restricted, a
                                                                                                                                Gentleman                                                                 tour call +44 (0)20 3166 6000
                                  Welcome Centre                                                                                                                                                                                               three-carriage people-mover
                                                                                                                              	Toilets:                                                                  or email booking.
                                                                                                                                Ladies                                                                                                         with hydraulic wheelchair
                                                                                                                                                                                                          confirmations@hrp.org.uk
                                                                                                                                                                                                                                               access will ensure visitors can
                                                              Walled Garden                                                                                                                                                                    travel quickly and easily
                                                   Entrance
                                                                                                                                                                                                          Coach Parking                        between the upper and lower
                                                                      Lost Garden
                                                                                                                                                                                                          The new coach park has direct        end of the estate, with a journey
                                                                                                           Exit to Village
                                                                                                                                                   Tiltyard Cafe                                          from access from the A1 dual         time of approximately five
                                                                                                                                      Georgian Kitchen Garden                                             carriageway ensuring that            minutes. The castle itself is fully
                                                                                    Castle Tour                                                                                                           access to Hillsborough Castle        wheelchair accessible.
                                                                                     entrance                Courthouse
                                                                                                                                                                                                          and Gardens is as easy as
                                                                                         Garden Terraces
                                                                                                                                                                                                          possible for group and coach
                                                                                                                                                                                                          operators. There are 12 coach
                                                                                                                                                                                                          parking spaces free of charge
                                                                                                                                                                                                          on a first come first served basis
                                                                                                                                                                                                          for castle and gardens visitors.
44                                                                                                                                                    hrp.org.uk

Get social with us!
Historic Royal Palaces have even                                                  Contact details
more ways for you to access regular                                               Buy tickets for 15 or more people
updates and to take part in                                                       T: +44 (0) 20 3166 6000
conversations about the past,                                                     E: booking.confirmations@hrp.org.uk
present and future of our palaces,                                                Book your groups online and save at
our work and your group visits.                                                   www.hrp.org.uk/travel-trade
                                                                                  Find out more about the palaces
Join our online                                                                   www.hrp.org.uk
communities...                                                                    Ask the Travel Trade Team
For historical insights, forthcoming events and                                   T: + 44 (0) 20 3166 6311
behind-the-scenes access to the palaces and the                                   E: groupsandtraveltrade@hrp.org.uk
people that tell their stories, like us on Facebook,                              Images of the palaces
follow us on Twitter, join our Linked In group or                                 www.hrp.org.uk/travel-trade
watch our videos on YouTube.
                                                                                  Souvenirs and shopping
                                                                                  T: +44 (0) 20 3166 6848
                                                                                  E: shop@hrp.org.uk
                                                                                  www.historicroyalpalaces.com
                                                                                  Corporate gifts:
                                                                                  T: +44 (0) 20 3166 6857
                                                                                  E: corpgifts@hrp.org.uk
                                                                                  Parties and events
                                                                                  T: +44 (0) 20 3166 6399
                                                                                  E: events@hrp.org.uk
                                                                                  www.hrp.org.uk/hireavenue

Terms and conditions                                 escorted by adults/ seniors to the ratio of 1-6 for up   exercised in the compilation of this manual, HRP
Pricing validity is from 01 March 2019 to            to 6 years old and 1-10 for 7-16 years at all palaces.   or any individual palace cannot be held liable for
29 February 2020. Historic Royal Palaces retain      Groups of children booking the standard rates            any information that is inaccurate or
the right to adjust prices during this period,       should be escorted adults/seniors to the ratio of        subsequently changed.
should circumstances dictate.                        1-15 for 6 years and up.                                 Support materials (which are generally available
Payment may be made by cash, major credit cards      It should be noted that Historic Royal Palaces           free of charge) such as leaflets and images are
(excluding Diners Card) and via the Agency           (HRP), or any individual palace, may at any time         Crown Copyright and should only be used for the
Voucher Scheme.                                      alter the opening times and /or availability of          purpose stated and not altered in any way without
                                                     access to any palace. In the event of palace closure     express written agreement from HRP.
A child is defined as aged between 5 years and       any pre-paid groups will receive a full refund of
15 years old. Children visiting the Magic Garden                                                              Historic Royal Palaces is a registered charity
                                                     monies paid, but neither HRP nor any individual          (number 1068852)
over the age of 3 will be charged. Young persons     palace will be liable for any consequential loss
16-18 years may obtain concessionary admission.      arising from such closure. HRP or any individual
Senior citizens (65 and over) are admitted at the    palace reserve the right to withdraw from public
concessionary rate. Groups of children booking our   access any route, room or area within a palace
Education sessions and admissions should be          or its grounds without notice. Whilst every care is
Hillsborough Castle

www.hrp.org.uk
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