2020 Tenants' Forum Calendar - choice-housing.org - Choice Housing
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Tenants’ Forum
Calendar
2020
choice-housing.org
Menu of
Why get involved? Tenant
• Be active in shaping your services Involvement
• Make your area a better place to
What is the Menu of live in
Tenant Involvement? • Have your say on the services you
receive
Choice Housing Ireland believes that it is • Be part of a group to review and
essential to consider the views of our tenants improve services
with regard to the services and housing • Help us to further understand the
schemes we provide. We are committed to needs of our tenants
putting our customers at the heart of service
delivery and we believe that by listening to and • Gain useful skills
taking on board your views, we can ensure that • Receive relevant training
policies and services are more responsive to
changing needs and rising aspirations. • Meet new people
We offer a range of ways for you to get
involved, these methods must be fit for
purpose and meet the needs of our
tenants, providing opportunities
on whatever level to best suit
your lifestyle.
How do I get involved?
Your You can choose how and when to get involved
by selecting the type and level of involvement
that suits your lifestyle.
Choice would be delighted to hear from you.
Your
You can download a copy of the Menu of
Tenant Involvement from our website
choice-housing.org or you can
Voice contact us on 0300 111 2211
and ask for the Tenant Involvement Team.
TENANTS’
FORUM
choice-housing.org
Message from our Tenant
Involvement Champion
As the Tenant Involvement Champion it is my pleasure together with our
great Editorial Team, to deliver the Choice 2020 annual calendar - just in
time for the New Year!
The new calendar layout designed by the Editorial Team, is useful for
recording those important dates and events! You will also find helpful
information regarding some of our services and opportunities for tenants
to participate with the Tenant Involvement Team and have your say.
Tenants’
Our aim is to enrich lives through great homes and services. We continue
to strive to keep tenants at the heart of what we do and encourage your
Forum
feedback to improve our services. I hope 2020 encourages more tenants Editorial
to become involved in our working groups, forums and events. We want Team
to continue to increase customer satisfaction and participation which will
continue to build sustainable and thriving communities. Choice Tenants’ Forum Editorial Team:
Bill Jeffrey, James Watson, Geraldine McKee, Claire Darby,
Best wishes to you all for 2020. Jenny Mawhinney, Sharon Leslie, Rita Murray and Sylvia Shaw.
Claire Darby If you’re interested
Tenant Involvement Champion Get Involved in joining our
with Choice, Tenant Involvement
have your say! Programme please
contact the Tenant
Involvement Team on
0300 111 2211
choice-housing.org
Eanáir Janvier Januari Sausis Styczeń Janeiro Lanuarie Enero Janaayo
january 2020
MON TUE WED THURS FRI SAT SUN
1 2 3 4 5
Birthday of
New Guru Gobind
Year’s Day Singh (Sikh)
6 7 8 9 10 11 12
Epiphany
13 14 15 16 17 18 19
20 21 22 23 24 25 26
Yuan Tan
(Chinese New Financial
Year) (Buddhist)
Inclusion Team
L-R Tom Reilly
27 28 29 30 31
Aidan McCrea
Carleen Stevenson
We can help
you with money
advice call us on
0300 111 2211
choice-housing.org
Feabhra Février Februari Vasaris Luty Fevereiro Februarie Febrero Febraayo
FEBRUARY 2020
MON TUE WED THURS FRI SAT SUN
1 2
To report
a repair call
3 4 5 6 7 8 9 0300 111 2211
or email our Services
Centre at: repairs@
choice-housing.org
10 11 12 13 14 15 16
Valentine’s
Day Michael
Davidson,
17 18 19 20 21 22 23
Choice Services
Maha
Shivaratri Engineer
(Hindu)
24 25 26 27 28 29
Shrove Ash
Tuesday Wednesday
(Pancake Day) First day of
Lent
choice-housing.org
Márta Mars Maart Kovas Marzec Março Martie Marzo Maarso
MARCH 2020
MON TUE WED THURS FRI SAT SUN
1
St. David’s
Day
2 3 4 5 6 7 8
9 10 11 12 13 14 15
Holi Purim
(Hindu) (Jewish)
16 17 18 19 20 21 22
Mother’s Day
St. Patrick’s Isra and Mi’raj
Day (Islamic)
23 24 25 26 27 28 29
British
Summertime
starts (clocks
forward)
30 31
Nixon’s Corner,
Derry~Londonderry
choice-housing.org
Mandy McMorris,
Aibreán Avril Balandis Kwiecień Abril Aprilie Abril Abriil Choice Tenant,
received help and
APRIL 2020 advice from our
Financial Inclusion
Team
MON TUE WED THURS FRI SAT SUN
1 2 3 4 5
Rama Navami
Our Financial
(Hindu) Inclusion Team can
help you with
6 7 8 9 10 11 12 money advice
Maundy Good Easter call us on
Thursday Friday Sunday
0300 111 2211
13 14 15 16 17 18 19
Baisakhi
Easter (Creation of
the Khalsa)
Monday (Sikh)
20 21 22 23 24 25 26
St George’s
Day
Ramadam
beings (Islamic)
27 28 29 30
choice-housing.org
Nursery Close,
Bealtaine Mai Mei Gegužė Maj Maio Mai Mayo Maajo Ballymena
MAY 2020
MON TUE WED THURS FRI SAT SUN
1 2 3
4 5 6 7 8 9 10
Veska
(Buddah Day) May Day
(Buddhist) Bank Holiday
11 12 13 14 15 16 17
Martyrdom
of Guru Arjan
Dev (Sikh)
18 19 20 21 22 23 24
Ascension
Day
25 26 27 28 29 30 31
Spring Bank
Holiday
choice-housing.org
Meitheamh Juin Juni Birželis Czerwiec Junho Iunie Junio Juun
JUNE 2020
MON TUE WED THURS FRI SAT SUN
1 2 3 4 5 6 7
Trinity
Sunday
8 9 10 11 12 13 14
15 16 17 18 19 20 21
Summer Father’s
Solstice Day
22 23 24 25 26 27 28
29 30
Drumalla Park,
Carnlough
Community Fun Day
choice-housing.orgIúil Juillet Juli Liepa Lipiec Julho Iulie Julio Luuliyo
JULY 2020
MON TUE WED THURS FRI SAT SUN
1 2 3 4 5
6 7 8 9 10 11 12
Battle of the
Boyne
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31
Tish’a B’Av Eid al-Adha
(Jewish) (Islamic)
Estate Walkabout in
Killaire Wood, Bangor
choice-housing.orgSt Galls, Belfast
Lúnasa Août Augustus Rugpjūtis Sierpień Agosto Agosto Agoosto Community Fun Day
AUGUST 2020
MON TUE WED THURS FRI SAT SUN
1 2
3 4 5 6 7 8 9
Summer Bank
Holiday
10 11 12 13 14 15 16
Krishna
Janmashtami
(Hindu)
17 18 19 20 21 22 23
Al-Hijra/ Ganesh
Muharram (New Chaturthi
Year) (Islamic) (Hindu)
24 25 26 27 28 29 30
31
choice-housing.orgBallymaglave
Meán Fómhair Septembre Rugsėjis Wrzesień Setembro Septembrie Court,
Septiembre Sebteembar
Ballynahinch
SEPTEMBER 2020
MON TUE WED THURS FRI SAT SUN
1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
Rosh HaShanah
(New Year)
(Jewish)
21 22 23 24 25 26 27
28 29 30
Yom Kippur (Day
of Atonement)
(Jewish)
choice-housing.orgConnect
Deireadh Fómhair Octobre Oktober Spalis Październik Outubro
with Choice
Octombrie Octubre Oktoobar
OCTOBER 2020
MON TUE WED THURS FRI SAT SUN
1 2 3 4
Sukkot begins
(Tabernacles)
(Jewish)
5 6 7 8 9 10 11
Shmini Simchat
Atzeret Torah
(Jewish) (Jewish)
12 13 14 15 16 17 18
Navratri
begins
(Hindu)
19 20 21 22 23 24 25
British Summer
Time Ends
(clocks back)
26 27 28 29 30 31 @ChoiceHousing
Bank Mawlid an
Holiday Nabi (Prophet’s
(ROI) Birthday) Halloween
(Islamic)
@choice_housing
Choice Housing
enquiries@choice-housing.org
choice-housing.orgSamhain Novembre Lapkritis Listopad Novembro Noiembrie
Noviembre Nofeembar
NOVEMBER 2020
MON TUE WED THURS FRI SAT SUN
1
2 3 4 5 6 7 8
Bonfire Night/
Guy Fawkes’ Remembrance
Night Sunday
9 10 11 12 13 14 15
ChoiceMVHR2.qxp_Layout 1 15/03/2017 11:16 Page 1
16 17 18 19 20 21 22 What you need to know ChoiceCondensation.qxp_Layout
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This ventilation system is designed to both
save you money and provide good air
quality within your home. Important Things To Remember
choice-housing.org
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home, normally once a year, to either clean supply your sola your electricit
washing will contain 3-6 litres of water. Choicer Housing
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using your kitchen or bathroom, e gas heaters theseking in your home they
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used s produce water. Forrall your ing
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high humidity, which can cause mildew several times a day will remove moist wish at any time Services Centre
choice-housing.org
mould growth. This may damage your air without allowing the fabric of the your sola
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to check that 0300 111 2211
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home, your possessions and your to cool
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significantly. This method will conserve
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(walls, floors
Services Officer or Choice Services Centre etc.) and not the air itself. is increasing.
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check that it
on 0300 111 2211. O Further advice is available in your • If you
Repairs believe you
Handbook. r system is not
correctly you working
should contact
Services Officer your Property
If you have any queries contact the or Choice Serv
on 0300 111 2211 ices Centre choice-housing.org
.
Services Centre on 0300 111 2211
to arrange a visit from your
Property Services Officer.
choice-housing.org
choice-housing.org choice-housin
g.orgWISHING YOU A MERRY
Nollaig Décembre Gruodis Grudzień Dezembro Decembrie
Diciembre Diseembar
& A PEACEFUL
DECEMBER 2020
MON TUE WED THURS FRI SAT SUN
1 2 3 4 5 6
7 8 9 10 11 12 13
Hanukkah
begins
(Jewish)
14 15 16 17 18 19 20
21 22 23 24 25 26 27
Boxing
Winter Day (St.
Solstice – Christmas Stephen’s
Shortest Day Day Day ROI)
28 29 30 31
New Year’s
Eve
F R O M T H E B O A R D & S TA F F AT
CHOICE HOUSING IRELAND
choice-housing.orgDifferent ways to pay your rent Fire Safety Anti-social Behaviour
and other charges Support for our customers
Fires happen when you least expect them, often
during the night. They also spread very quickly, Choice appointed Insec Security to provide
damaging property, injuring and killing people. assistance to tenants whenever problems are
encountered in relation to Anti-social Behaviour
Going Online – Pay The allpay App – Pay your rent
your rent online at via the allpay App which is available For more information or to download (ASB). This may include problems with excessive
www.choice-housing.org to download from the Apple App our Fire Safety Handbook visit noise or threatening behaviour.
by clicking on ‘Pay Rent’ store, Windows Phone store or
on the homepage. Google Play enabling you to pay choice-housing.org
your rent from your Apple, Windows
Please note the following:
or Android smartphone.
• Tenants should continue to report all cases
of ASB to the Services Centre on 0300 111 2211,
during normal office hours. Please note the
Direct Debit – Set up a Insec Security service is only available to
Direct Debit agreement.
Phone us – You will need to
Fire Safety Choice tenants outside office hours.
Please contact the Handbook Together
Income Recovery Team give us your rent reference
Essential fire safety
we enrich
lives
• Any tenant who has concerns for their own
on 0300 111 2211. number (on your rent payment information for safety, or believes that a crime has been
card), your debit or credit card your home
details, and the amount you committed, should contact the PSNI.
want to pay. • Tenants living in sheltered housing schemes
should continue to report all cases of ASB
directly to their Scheme Co-ordinator or to
Post Office – You
can pay cash and show the Services Centre on 0300 111 2211, during
your rent payment card choice-housing.org
normal office hours.
at any Post Office, shop Post – Send a cheque or
or garage displaying the postal order to our head
Paypoint sign. Make sure office. Never send cash.
Insec Security will only visit the person who is
causing the ASB. Insec will not visit the tenant
AW Choice Fire Safety A4.indd 2 16/10/2018 10:18
you get a receipt and You need to allow three
keep it safe. days for your payment to making the complaint. This process is to ensure
reach us on time. confidentiality is maintained.
Please contact the Association if you require
Housing Benefit direct further information regarding this service.
payment – If you claim Choice Offices – You can
Housing Benefit, it can be paid pay with cash, cheque,
directly into your rent account. or debit card. We accept
However, if your Housing MasterCard, Visa, Visa
Benefit does not cover the Electron, Solo and Switch.
Insec Security
full amount you still need to 028 9020 0080
pay us the difference.Tenant
Involvement
Annual
Conference
choice-housing.orgSheltered
Living
Find out more about
Sheltered Living on
The Rowans
our website
Warrenpoint choice-housing.org
or contact us on
0300 111 2211
Cabinhill Court
Belfast
Craignagore Lillie Court
Newcastle Lisburn
choice-housing.orgUseful Housing Executive
www.nihe.gov.uk
EMERGENCY
0344 892 0900 SERVICES
Numbers PSNI
Simon Community NI
25-27 Franklin Street www.psni.police.uk
Belfast City Council Belfast 999 or 101
www.belfastcity.gov.uk County Antrim BT2 8DS
028 9032 0202 Northern Ireland Fire
028 9023 2882 and Rescue Service
Department for Communities Samaritans Headquarters
www.communities-ni.gov.uk 5 Wellesley Avenue 1 Seymour Street, Lisburn
028 9082 9000 Belfast BT9 6DG Co. Antrim, BT27 4SX
Northern Ireland Federation 028 9066 4422 www.nifrs.org
of Housing Associations 028 9266 4221
De Paul In emergency 999
www.nifha.org 449 Antrim Road
028 9023 0446 Belfast BT15 3BJ Northern Ireland
028 9064 7755 Ambulance Service
Chartered Institute of Housing Knockbracken Healthcare Park
www.cih.org Saintfield Road
028 9077 8222 Belfast BT8 8SG
Department for Infrastructure
Utility Services 028 9040 0999
www.infrastructure-ni.gov.uk Budget Energy In emergency 999
028 9054 0540 www.bugetenergy.co.uk
0800 012 1177
Department for Agriculture,
Electric Ireland
Hospitals
Environment and Rural Affairs
www.daera-ni.gov.uk www.electricireland.com Belfast City Hospital, Belfast
0300 200 7852 0345 600 5335 028 9032 9241
Translink Click Energy Royal Victoria Hospital, Belfast
www.translink.co.uk www.clickenergyni.com 028 9024 0503
028 9066 6630 0800 1 070732 Ulster Hospital, Belfast
Power NI 028 9048 4511
Advice Agencies www.powerni.co.uk Mater Hospital, Belfast
0345 745 5455 028 9074 1211
Housing Rights
www.housingrights.org.uk SSE Airtricity Musgrave Park Hospital, Belfast
028 9024 5640 www.sseairtricity.com 028 9090 2000
0345 601 9093 Lagan Valley Hospital, Lisburn
Citizen Advice Bureau
www.citizenadvice.org.uk SSE Airtricity (Natural Gas) 028 9266 5141
0300 123 3233 www.airtricitygasni.com Altnagelvin Area Hospital,
028 9023 1120 0345 900 5253 Co. Londonderry
Equality Commission Firmus Energy 028 7134 5171
www.equalityni.org www.firmusenergy.co.uk Omagh Hospital and
028 9050 0600 0330 0249 000 Primary Care Complex
Ombudsman Phoenix Natural Gas 028 8283 3100
www.nipso.org.uk www.phoenixnaturalgas.com Craigavon Area Hospital,
0800 34 34 24 0345 455 5555 Co. Armagh
Northern Ireland Electricity 028 3833 4444
Energy Saving Trust
www.energysavingtrust.org.uk Networks (NIE) Daisyhill Hospital, Co. Armagh
0800 142 2865 www.nienetworks.co.uk 028 3083 5000
03457 643 643 South West Acute Hospital,
Age NI
www.ageuk.org.uk/northern-ireland NI Water Co. Fermanagh
028 9024 5729 www.niwater.com 028 6638 2000
0345 744 0088 Causeway Hospital,
Law Society of Northern Ireland
www.lawsoc-ni.org Co. Londonderry
028 9023 1614 028 7032 7032Choice
Leslie Morrell House
37 - 41 May Street Together
Belfast
BT1 4DN
we enrich
lives
T: 0300 111 2211
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