360 VISION Take a closer look
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360° VISION Take a closer look
Contents
1 Welcome to our
latest production
2 A winning formula
4 The team just expanded
6 The human touch, with a
little help from our friends
8 Running rings round
the competition
12 Stay ahead of the crowd
WELCOME TO OUR
LATEST PRODUCTION
RL360° (previously known as Royal London 360°) has been one
of the great long-running success stories in international financial
services. And now, with our recent management buy out, we’ve set
the stage for further expansion.
As well as adopting a (slightly) Extending our successful run
new name, we’ve added to our depends, of course, on us
winning formula in a number of continuing to offer you these
ways. Combined with our rich superior solutions, along with the
heritage and track record, we benefits of off shore investing that
also have the energy and ideas of our Isle of Man location affords.
a start-up. And, while we have the
fleetness of foot and scalability of You can find out what makes our
a stand-alone company, we have products so much more suitable
the support of partners who share for worldwide investors later in this
our ambition, and bring major brochure. As for service – we believe
private equity funding. one world is not enough. So, as well
as providing exceptional personal
Most importantly, however, the service in the human world, we’ve
award-winning cast stays the same. also completely re-thought how we
And so does our driving vision: can serve you in the online world.
to serve more markets with fresh, As a result, you can access policy
innovative products and services. and other information as and when
All characterised by exceptional you choose.
flexibility and value.
We’re based in the off shore financial
stronghold of the Isle of Man, from
where we do business in the Far
East, Middle East, Africa, Latin
America and the UK.
1
Success is created by bringing together every
advantage, starting with the most fundamental
– location. That’s why we’re based in the Isle of
Man; and we think you’d be hard pushed to find
a better base for your money.
A WINNING FOR
Welcome to the Isle of Man
First, consider that the world and its
financial institutions have endured
some stormy weather in the last few
years. The financial fortress of the Isle
of Man, however, offers a very safe
haven. As a well-established global
financial centre, the island has an
outstanding reputation for investor
protection and security. This is due
to the comprehensive legislation
enforced by the Isle of Man Insurance
and Pensions Authority (IPA). Our
policyholders are protected by the Isle
of Man Compensation of Policyholders
protection scheme, which covers
90% of our liability should RL360°
be unable to meet its financial
obligations (subject to the provisions
of the scheme). In short, our policy
holders are protected by the laws
of an off shore financial jurisdiction
that cares deeply about investor
protection and corporate stability.
2
MULA
The Isle of Man Government is And, there’s more. Though we
also committed to promoting the structure bonds as long-term
island’s reputation as a highly investments, an off shore bond also
respected financial centre, and an lets you access your money more
established platform for business easily if you need to, when compared
success and prosperity. with other investment structures that
may impose restrictions.
Third party referees agree. As at April
2014, the Isle of Man has both an Aa1 In short? By investing with RL360°
sovereign rating from Moody’s, and off shore in the Isle of Man, clients can
has also been recognised by the IMF hold onto more of their money. And
as a well-regulated off shore finance they can also access a wider range
centre of excellence. of investment opportunities than are
available onshore.
It gets better. The Isle of Man’s
off shore status offers clients * funds in some jurisdictions may
greater scope for tax efficiency. impose a withholding tax
This is because an investment in
an off shore bond is not subject to
any ongoing tax in the Isle of Man.
This means you can manage your
investments within the off shore
bond without having to worry about
tax charges arising each time you
restructure your portfolio*. Also,
depending on your country of
residence, you may be able to defer
any tax payable on the growth of
your investment until such time as
you cash it in.
3
THE TEAM
JUST EXPANDED
Over the last few years, we’ve doubled our share of
business and increased our sales team accordingly.
Why? Because advisers like you have seen that
RL360° offers products and service of a quality
that our competition simply can’t match.
Meanwhile, behind the scenes, we’ve
been continuing to up our game. In
recognition of our success and drive,
independent private equity firm
Vitruvian Partners LLP (Vitruvian)
supported us in a management-led
buy out in November 2013. This has
been widely regarded as a winning
move. For example, following the
ownership change, AKG referred
to RL360° as ‘a financially strong
standalone operation with very
strong operational characteristics
and positive development potential’.
In addition, our previous parent
Royal London Group has paid us the
compliment of retaining a financial
interest in RL360°. And, as if all that
wasn’t enough, RL360° will be further
strengthened through support from
the global insurance giant MunichRe.
4
All this means we are financially Altogether, we’re over 220 people A closer look at Vitruvian
secure and, importantly, scalable. strong. That’s more than 220 Vitruvian is an independent,
So while we will continue to offer dedicated specialists committed FCA authorised private equity
our entire range of products in to delivering customer satisfaction, firm which specialises in middle
markets where we already operate, and protecting their hard-earned market buyouts, growth buyouts
we’ll also build on these and move investments. So whether you’re an and growth capital investments
into new markets too. So wherever investor or financial adviser, you can in the UK and Northern Europe.
you may be, today or tomorrow, you’ll be sure that we won’t outsource our Vitruvian focuses on investing in
be able to rely on our global scale; promises; and you don’t find that too dynamic situations in industries
and the all-round perspective and often these days. characterised by growth and
experience that comes from working change such as financial services,
with sophisticated clients, in markets If you would like more details about business services, information
from all points of the compass. anything to do with our company technology, media, telecoms,
ethos, structure, products or services, healthcare and leisure.
Alongside our deep financial please don’t hesitate to get in touch.
resources, we also have full www.vitruvianpartners.com
continuity of key people. The Ask anyone on the team.
entire RL360° senior management
team has committed personally
to the future of RL360°, ensuring
structural, operational, and
strategic stability.
5
As a busy financial adviser or time-
pressed policyholder, keeping
in touch by mobile, laptop or tablet,
it’s vital you have ready access to all
relevant and up-to-date information.
That means you need a deep level
of support, based on a deep
understanding of your needs.
Of course, you can always telephone
or email us, and talk to a professional.
(If you like talking to automated
services, you may have
to try elsewhere.)
When you need to look at a
multiplicity of real-time facts and
figures, however, and compare
options quickly and interactively, you
can’t beat the power of the internet.
Which is where our impressive online
resources and tools come in.
RL360° has launched a new (and
now award-winning) Online Services
Centre. For advisers, this offers
comprehensive fund research
facilities, a unique early warning
system dashboard, and superb,
intuitive online switching and
dealing. You can also access a
detailed valuation and premium
history for all policies.
THE HUMAN
TOUCH
With a little help from our friends
6
The system is totally flexible and Switching and dealing You’ll love us online
accommodates different business When it comes to switching and (just like the awards jury)
structures, that can be updated as dealing the holdings in your policies,
and when people within your you need a fast, reliable and easy-
business change. to-use system. Again, you’ll find
what you’re looking for in our Online
Clients with an RL360° policy can Services Centre. You can instruct:
register too, giving them instant Our upgraded www.rl360.com
access to their latest valuations and • Changes to the holdings of policies
website won Best International
policy information. for which you currently have
Financial Adviser Portal in the 2013
switching or dealing rights
Professional Adviser International
Of course, every online presence is a • Transfers of currencies to invest Fund and Product Awards.
work in progress, and we’ll continue in alternative denominations, for
working hard to develop and evolve onward investment Did we mention the human touch?
the services we offer you. But here’s
a summary of what you can already • How future premiums will be split While our IT experts toil away, we’re
call on, when you register for our between different funds also improving human-to-human
Online Services Centre. service in lots of small-but-important
• Rebalance a portfolios, based on the
ways too. So you can always speak
last set of instructions keyed online.
Servicing to a person, not some automated
As always with RL360°, there’s more. phone system. And you can do so
Our new Online Services Centre gives
The details are, of course, online. at a time that suits you, because
you everything you need to monitor
we’ve changed our opening hours
and maintain your policies. You can:
Fund research to better serve our clients and
• View full policy valuations both Developed with one of the leading advisers in different time zones:
current and backdated. You can also investment data suppliers, FE our Contact Centre is now operating
prepare and save a valuation in PDF (formerly Financial Express), the 12 hours a day.
format for onward email RL360° online Fund Centre lets
you access data on over 80,000 What’s more, to further improve
• View all transactions that have been
collective investments. turnaround times, we’re carrying
carried out on the policy
out more of our business processing
• Receive advanced warning when You can search, analyse, monitor, locally from our regional offices in
something has changed or needs and report with tremendous Hong Kong and Dubai. Not only
to be actioned, such as upcoming flexibility, using a wide range of because we treat you with respect,
premiums or credit card expiry, selection criteria. You can create but because we also value your time
through our unique dashboard shortlists, and generate client-facing just as highly as you do. What’s more,
function. portfolios and reports. we keep our promises; and we do
what we say.
All of which is to say that we offer
you a site that you’ll find very Any questions? Just call us for a chat.
user-friendly. Almost human, in fact. Human to human.
But please, don’t just take our word
for it. See our online vision for yourself
at www.rl360adviser.com.
7
To begin with, we know the territory.
Literally. We have a long and full
understanding of the people in the
markets we operate in. We know
how, when clients are working abroad,
they have greater responsibility for
funding their own futures – and for
protecting their families and their
lifestyles against the unforeseen.
And, to add a distinctly bright note,
we understand how they may also
be able to enjoy wealth-building or
wealth-preserving opportunities not
available in all domiciles. This is why
we’ve spent so much time developing
and bringing investment products to
international marketplaces, as well
as providing trust and tax planning
solutions. As a result, our products
work well for expatriates as well as
local nationals.
RUNNING RINGS
ROUND THE
COMPETITION
Our unique product range and vision all circles around one
big idea: to build and protect wealth for our clients.
It’s why we exist. But what makes us different in this market?
So much more intelligent, and effective?
8Our experience and expertise is Finally – remember the human
then supported by some of the touch? We operate exclusively
most sophisticated back office through partners, independent
systems in the industry, giving us advisers or networks of advisers;
the administrative heft to manage and we provide deep levels of
white label ventures and platforms. support not only online, but also
through our marketing, service and
Next, and just as important, we locally-based sales teams. We also
always think of our customers as take the term ‘partnership’ very
individuals, every one of whom seriously. We’re here for the long
requires a bespoke and flexible term, and we appreciate that helping
investment solution. Which is you develop your business is the only
why our products are specifically way we can develop our own.
designed to fulfil these requirements.
They range from protection to
investment, and from tax to estate
planning, supporting the various
needs during each individual’s
investment or savings life cycle.
9Here’s a quick round-up Regular premium Single premium
RL360° offers you a wide range Our Quantum and Paragon products When you have a lump sum to
of investment, savings and give internationally mobile clients a invest, we offer two broad choices.
protection products, complemented simple way to add to their savings, Oracle is a simple investment bond
by a sophisticated trusts and tax by direct investment into a quality with a specific, though wide, fund
planning service. We also offer a fund range. (Unlike some, we don’t range. More sophisticated investors
best-in-class investment platform create insurance funds that mirror the may prefer PIMS, our portfolio bond,
(Wrap) proposition. external fund but add more charges). offering far wider investment choices.
There are no initial charges – no
Flexibility and individual investment bid-offer spreads – and no charges First, Oracle. From a minimum
needs are paramount, so this isn’t for switching. Nothing, in short, $32,000 lump sum, you can benefit
the place to talk too much about to cramp your investment style. from premiums allocated at a rate of
specific products. But for now, here’s We believe this makes portfolio up to 105% for larger investments. In
a brief 360° overview of the ground management within Quantum and addition, you can receive a loyalty
we cover, and why our products offer Paragon extremely cost effective, bonus worth 0.5% of the policy value
more than just a degree of difference. especially in comparison to holding every year after the sixth policy year.
For more information, please visit us funds directly. And, to round things You benefit from direct investment
online at www.rl360.com off, we build in exceptional bonuses. in a comprehensive range of quality
external funds. There are no initial
Generally speaking, our Quantum charges, no spreads, and no charges
product is best for those with larger for switching. We believe this makes
amounts to invest over the medium portfolio management extremely cost
term. So it tends to be favoured by effective, especially compared with
people who want to save large regular holding funds directly.
amounts for planned events such as
school and university fees, a future PIMS is aimed at more experienced
wedding, to supplement retirement, investors, with a minimum £50,000
or a deposit on a property. Quantum premium. Investment choices range
also has a very favourable bonus from cash deposits to investment
structure – the greater the growth funds, and from specialist hedge
achieved, the greater the bonus. funds to direct shares. Many of these
investments can be purchased at
Our Paragon product, on the other a low charging level that simply
hand, is positioned as the better wouldn’t be available to individuals
choice for longer-term investment. if they purchased the funds directly;
The substantial loyalty bonuses while you also have the peace of mind
make Paragon particularly suitable and convenience of consolidated
when saving for retirement over paperwork and valuations. You can
a longer period of time. also opt for discretionary investment
management within your bond.
10Protection Investment platforms (Wraps) Trusts and tax and planning advice
LifePlan allows clients to protect Internet-based Wrap accounts allow We are all challenged by the age-old
their families against the severe loss financial assets to be viewed and conundrums of how to pass on our
of income that could follow either analysed on one simple platform, money as tax-efficiently as possible,
unexpected death or critical illness. with dealing facilities too. In the UK to the right people, and at the right
Available from as little as $200 per market, RL360° is an experienced time. So, you’ll be delighted to hear,
month, it can provide cover on a provider of off shore bonds, and we help is at hand. And, to make you
whole of life and a term basis. support and administer these for a even more delighted, it’s award-
number of leading Wrap providers. winning help.
As well as providing protection The Wrap market continues to grow,
against the unexpected, LifePlan and our support will develop with Whether the intention is simply
can also facilitate IHT planning, it. This includes a specialist section to avoid Isle of Man Probate, or to
where this is appropriate. LifePlan is of our website designed to assist construct a comprehensive solution
also suitable for companies seeking our Wrap providers with additional for tax succession planning, we offer
key person insurance. information relating to off shore a wide range of trusts to be used in
bonds, their tax benefits, and our conjunction with our products.
What’s more, when both primary comprehensive trust range.
life cover and critical illness cover If you would like to know more about
are included, we pack LifePlan with Wraps are an important part of our any of our trusts, our experienced
some very desirable ‘extras’ at no development strategy, and we’re and highly qualified technical team
extra cost – and these are real building enviable expertise in this is on hand to help advisers with their
benefits, such as terminal illness area. In fact, we recently won Best clients’ planning requirements.
benefit and long term care. in Class, Wrap Proposition in the
2013 Professional Adviser
International Fund and Product
Awards. (If that sounds familiar,
they’re the same people who
awarded us Best International
Financial Adviser Portal 2013.)
11With our Isle of Man base, global So when you’re considering off shore
presence and client focus, we can providers, we strongly recommend
take that all-important, all-round that you think of us first. Nowhere
view of individual finances. One else will you find a service this
that’s not limited by passing personal, products this tailored,
fashions or short-term reporting or the imaginative excellence on
requirements. which we pride ourselves.
Add to that the all-round We invite you to take a closer look
perspective and experience that at RL360°. We’re ready to show you
comes from working with some exactly how much we can do for
of the most financially savvy you, and how we can make
and demanding (and mobile) everything run smoothly too.
clients, worldwide. Like it’s on wheels, in fact.
We look forward to doing
business with you.
STAY AHEAD
OF THE CROWD
RL360° gives you both the innovation and
support you need to leave the competition behind.
Here’s a speedy summary.
12To get in touch, call or Head Office – Isle of Man Representative Office - Dubai
email our Contact Centre
RL360 House, Office 1402, 14th Floor,
Cooil Road, Single Business Tower,
T +44 (0)1624 681682 Douglas, Isle of Man, Sheikh Zayed Road, Dubai, UAE.
E csc@rl360.com IM2 2SP, British Isles Tel: +971 4378 2700
Tel: +44 (0)1624 681 681 Email: dubai@rl360.com
Email: csc@rl360.com
Regional Office – Hong Kong
Website Suite 3605, The Center,
www.rl360.com 99 Queen’s Road Central,
Hong Kong.
Tel: +852 3929 4333
Email: hongkong@rl360.com
13Issued by RL360 Insurance Company Limited. Registered Offi ce: RL360 House, Cooil Road, Douglas, Isle of Man, IM2 2SP, British Isles. Telephone: +44 (0)1624 681681. Telephone calls may be recorded. Fax: +44 (0)1624 677336 or Website: www.rl360.com. RL360 Insurance Company Limited is authorised by the Isle of Man Government Insurance and Pensions Authority. Registered in the Isle of Man number 053002C. A member of the Association of International Life Offi ces. RL001d 05/14
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