BI-MONTHLY SECTOR UPDATE - Issue | June 2021 - Primus Partners

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BI-MONTHLY SECTOR UPDATE - Issue | June 2021 - Primus Partners
BI-MONTHLY SECTOR UPDATE
  Issue | June 2021

                                                       1   Our Take

                                                       2   Project in Focus

                                                       3   Latest in Technology

                                                       4   Technology &
                                                           Government

                                                       5   Reports in Review

              Technology                               6   News &
                                                           Announcements

                                                       7   Industry Activities

“The great growling engine of change – technology.”    8    Looking Forward
                                       Alvin Toffler

    Primus Partners India
    @partners_primus
BI-MONTHLY SECTOR UPDATE - Issue | June 2021 - Primus Partners
Our Take

Top 3 takeaways

                                             With digital collaboration,               In these times of the
 The sudden rise in remote
                                               remote work & video                 pandemic, technologies such
   workforces and cloud
                                              conferencing becoming                as AR indoor navigation, AR
 technology, Cybersecurity
                                           integral part of our lives, 5G           avatars, remote assistance,
     mesh shall see an
                                            may become a reality this                mobility VR, AR cloud,.will
    accelerated adoption
                                                        year                             get major traction

Sector performance

IT spending in India to touch $93 billion in 2021

Gartner forecasts IT spending in India to touch $93 billion in 2021, driven by digitization of businesses
outside of technology. Cloud is expected to drive majority of the expected software growth in India this year.
Despite an increase of 7.4% compared to last year, it is lower than the global average wherein IT spending is
set to increase 8.4% YoY to $4.1 trillion. Read more

Indian cybersecurity sector poised to touch a pinnacle

A rise in the adoption of cloud platforms, digital payments, ecommerce, as well as internet users count
reaching almost 700 million, has led to an increase in cyber threats in India. However, given the wealth of
technology talent present in the country, India is well suited to create world class cybersecurity products for
the world. Read more

AI to play key role in India’s growth in agriculture

Artificial intelligence (AI) is expected to play a key role in the growth of Indian agriculture catalyzing a shift
towards data-driven farming. With increased government support, growing agritech providers, burgeoning
startup ecosystem and increased technology adoption among rural farming population AI has the potential to
play a key role in relieving the sector from most of its stressful input conditions
Read more
BI-MONTHLY SECTOR UPDATE - Issue | June 2021 - Primus Partners
Project in Focus
Development of IT SEZ in Mantripukhri, Imphal, Manipur
Government of Manipur envisions the state to be the IT hub for North-East region of India. Working towards this
vision, the State Government set-up an IT-Park at Mantripukhri, Imphal on a turnkey basis (taken up by the Software
Technology Parks of India (STPI), a Government of India undertaking). The new secretariat is also being developed
at the same location. With development of Manipur Information Technology – Special Economic Zone (IT-SEZ), the
State Government is looking to create a complete ecosystem for development and promotion of IT. IT-SEZ is
planned across 27 acre of contiguous land adjacent to the existing IT Park located at Mantripukhri, Imphal with
separate Processing Zone to house infrastructure viz., Data Centre, BPOs & Call Centers, Electronics System
Design & Manufacturing (ESDM) and Incubation Space for Entrepreneurs together with associated office buildings
including State of the Art IT and Allied Infrastructure and Non-Processing Zones to house Hospital, School,
Residential Apartments, Recreational and Shopping Area, Internal Roads and Drainage, etc. The objective of IT-
SEZ will be to generate large scale employment by tapping into the supply of locally available talented youth and to
promote infrastructure development within the State.
                             Key Points of the IT-SEZ coming up in Imphal
                                                                                        Processing Zone
                                     •   Favorable Demographics
                                          • English Proficiency               5 Buildings for IT     companies
                                          • High Literacy Rate
                                          • Adequate future supply
                                                                              8.8lakh square feet of built-up area
                                              of trained manpower             available
                                     •   Land already procured
                                         by Government of
                                                                                     Non-Processing Zone
                                         Manipur with no
                                         encroachment
                                     •   High employment generation
                                                                              4.8lakh square feet of built-up area
                                                                              available
                                         with over 10,000 direct and
                                         over 30,000 indirect jobs            Hotel, Hospital, Residential Complex,
                                         expected                             ESDM Centre, Training Centre, Cultural
                                                                              and Recreational

                               Lay out of the IT-SEZ coming up at Imphal

        Aerial View of Processing Zone                               Entrance of Processing Zone

 Primus Partners has been associated with Government of Manipur as a Consultant for the IT-SEZ
 and has worked on the following:
 •   Preparation of Detailed Project Report (DPR) capturing the details of land requirement and cost estimation for all
     the units in both Processing Zone and Non-Processing Zone
 •   Preparation of DPR for funding agency – Submission to the DEA and providing support in seeking approval to
     apply for funding from the World Bank for the Processing Zone
 •   Assistance in bid process management for the Units in Non-Processing Zone in a PPP mode
 •   Identification of a key investor to set up multi crore CIIIT (Center for Incubation, Invention, Innovation and Training)
     training center at Non-Processing Zone of IT SEZ Manipur. Multiple other investors have also been identified for
     development of units in the Non-Processing Zone.
 •   Support to Government of Manipur in onboarding contractor to finish the construction work for Building 1 of
     Processing Zone (expected to be completed by September 2021)
BI-MONTHLY SECTOR UPDATE - Issue | June 2021 - Primus Partners
Latest in Technology
COVID-19 hit the country early last year, which led       the preventive and vaccination measures regarding the
to a nationwide lockdown being imposed on 24th            corona outbreak.
March 2020 to check the spread of the virus. It led
corporate India to improvise and rejig their business     As India is currently caught in the face of the second
models to a virtual environment and adapt to the          COVID wave, tech companies have come to the rescue of
new normal of working from home. This also gave a         Indians. Google has launched an SOS alert in search for
much-needed impetus to technology-driven use              India. Twitter recently announced additional features such
cases across diverse segments in the country and          as Twitter Advanced Search, Twitter Near You and Latest
boosted the enterprise application suite customer         Tweet to help locate COVID-related information. The
base.                                                     feature shows a detailed dashboard where people can
                                                          search for related news. Indian users can seek
During the first week of the lockdown itself, there
was a 72% spike in internet browsing. Besides this,       information along with the link of the Ministry of Health
streaming platforms and television viewership also        and Family Welfare. Hospitals across the country have
increased significantly. According to industry reports,   started offering telemedicine, teleconsultations and
there was a 12% increase in mobile consumption            support contactless payments. Many e-commerce
from 23 hours per week to 27 hours. Social media          platforms like Amazon, Flipkart, Zomato, Swiggy, etc.
platforms gained a spike of 87% usage across              have scaled up operations to deliver essential items.
members. Video conferencing apps like Zoom,
                                                          The Government was proactive in launching Aarogya
Teams, WebEx, Google Meet, Google classroom,
etc. were the major winners that emerged post-            Setu, an app for connecting health services with the
pandemic. The use of virtual meeting spaces               public. This app provides users with information regarding
significantly increased due to the “work from home”       the risk and advisories of COVID and is leveraged for
policy introduced by corporates. This also provided a     contact tracing. Moreover, the CoWIN app currently being
new beginning for women who had left their                used to schedule COVID vaccinations across the country
employment earlier for personal reasons. Remote           is a bolstered version of the Electronic Vaccine
working also enabled those women to return to the         Intelligence Network (e-VIN) used for India's polio
workforce who had earlier left to support                 eradication programme. Last year, the Maharashtra
family/childcare-related aspects. Technology can          government created an application in 48 hours and
now empower women with the opportunities they             tracked almost one lakh migrant workers in a period of
deserve, and an increasing number of women are            two months on their journey home. In addition, ventilators
taking advantage of this unprecedented situation.
                                                          and PPE kits were manufactured speedily and made
Misinformation about the disease, cause, diagnosis        available because of technology.
and treatment options, policies, etc. created more
                                                          The post-pandemic world will continue to witness the
panic and anxiety among the population. This also
led to widespread chaos, panic buying, hoarding of        emergence of disruptive business models, shifts in
essential commodities, price escalations, conspiracy      consumer behaviour, new delivery models, and the
theories, etc. To reduce         the spread of false      remote workplace model will create businesses of the
information, digital pioneers like Facebook, Google,      future. All these changes present a massive opportunity
and YouTube are working relentlessly to guide             for technology providers and value-chain stakeholder to
people to the correct, verifiable information             define the next normal. In addition, the digital economy
published by WHO or local authorities and                 triggered by the pandemic promises technology
government. By making accurate information                innovations that shall help systematically fight future
available to everybody, people can be informed            public health emergencies.
about     the    right    steps     to   take.  Most
telecommunication companies chipped in by
changing their caller tune to an alert message about
Technology & Government

Govt. launches technology centers to boost MSMEs              Centre notifies new Information Technology rules

Govt. launched two technology centers in Andhra               Central government has notified new rules under which
Pradesh & Madhya Pradesh to provide provide                   OTT players and digital news publishers will need to set
technology, incubation, skilling and advisory support to      up a grievance redressal mechanism and furnish
the industry in the country.                                  necessary information to the government.
Read More                                                     Read More

Two lakh jobs added in IT sector since 2019                   Singapore uses blockchain technology to ease travel
                                                              amidst pandemic

The IT Minister informed the Rajya Sabha that the IT          The country’s      Ministry    of    Health   has    developed
sector has contributed 8 per cent to the country's GDP        HealthCerts, using blockchain which shall help travelers
and has added two lakh new jobs in the Indian economy.        undergoing pre-departure COVID tests in digital form.
Read More                                                     Read More

 Govt to amend telecom license norms to control               Ministry of Jal Shakti selects UROS as technology
 sourcing from China, non-friendly destinations               provider for National Jal Jeevan Jeevan Mission

Under the provisions of this directive, the government        Tata Group is set to challenge the existing monopoly of
will declare a list of trusted sources and trusted products   NPCI as it plans to build a new mass-market payments
for installation in the country's telecom         network.    entity that would rival UPI.
Read More                                                     Read More

 Telangana to promote startups in agri-tech sector            Government to constitute empowered committee for
                                                              high-tech manufacturing
The State govt aims to promote digital transformation in      Central Government has decided to constitute "an
the rural ecosystem and        could become a partner,        empowered      committee       for   manufacturing    in   high
consumer and first customer of these startups.                technology areas" in order to facilitate investments and
 Read More                                                    promote manufacturing in technology-intensive sectors.
                                                              Read More

Govt. receives bids worth 77146 cr. on Day 1 of               Government working on providing optical fibre
spectrum sale                                                 connection in 6.5 lakh villages
Telecom operators placed bids worth ₹77,146 cr in first       The Union Minister for IT highlighted that Government is
4G spectrum auction in more than four years                   working on providing optical fibre connection to 6.5 lakh
 Read More                                                    villages across India
                                                              Read More
Reports in Review
Technology Futures: Projecting the Possible, Navigating What’s Next | World Economic Forum

•    This report aims to provide strategic insights and foresight which might be critical for leaders of tomorrow
     in terms of considering which technologies may be relevant to their organizations in the near future
•    Looking back, there has clear line of progress in three particular layers – interaction, information and
     computation.
•    Taken together, we can use three types of pattern (linear, exponential or cyclical) to broadly characterize
     virtually any natural, social or technological trend.
•    Organizations are now developing a sense of urgency surrounding information security, and trust looks
     set to remain part of the bigger picture for the foreseeable future
•    Against a backdrop of exponential growth in connected devices, and rapid industrialization, our current
     energy supply will be limited in its ability to support future demand.
•    The report provides actionable takeaways that should equip readers with the insights and foresight critical
     to tomorrow’s leaders.
                                                                                                 Read More

     Conclusion:
     The report characterizes the trajectory of information technology since its early days. Armed with this
     understanding of tech’s journey to the present, an extrapolation from technologies which are currently
     emerging, development of each of the three layers in envisaged.

COVID 19 & e-Commerce – A Global View | United Nations
•    The COVID-19 pandemic has accelerated digital transformations. Digital solutions are increasingly
     needed to continue some of the economic and social activities remotely.
•    This report makes a preliminary assessment of the impact of the COVID-19 crisis on e-commerce based
     on available data.
•    Countries in which governments are well-informed about e-commerce and have coherent strategies in
     place have been able to respond to the sector’s needs more quickly and effectively
•    Increasing the acceptance and adoption of cashless payments will hasten short-term recovery from the
     crisis and lay the ground for stronger e-commerce in future.
•    Pandemic conditions have also accentuated weaknesses in infrastructure for delivery of parcels.
     Investing in improvements to postal networks, including the introduction of comprehensive physical
     addressing, and enabling innovative/competitive delivery mechanisms is the need of the hour.
•    Governments and BSOs should assist MSMEs and digital start-ups in building their financial capabilities
     in ways that will improve access to investment.                                            Read More
    Conclusion:
    All stakeholders – governments, businesses, consumers and international development partners – have
    an interest in ensuring that e-commerce plays a positive and powerful part in national and international
    recovery from the pandemic. Resources should be committed to that goal. Countries that develop
    policies and programs in this regard shall be able to leverage the benefits and ‘build back better’; those
    that do not risk being left behind.
News & Announcements

         Top 5 News on the sector                                    Top 5 sector player news

Tech services to hit $350 bn revenue by 2025                  China's tech giants fall under regulator's
                                                              pressure

 According to a report by Nasscom & McKinsey issued in        China's State Administration for Market Regulation
 March 2021, domestic tech sector in India could see an       (SAMR) fined 12 companies including Tencent,
 accelerated growth over the next five years with global      Baidu, Didi Chuxing, SoftBankin in March 2021 over
 trends of increased adoption of digitalization.              10 deals that violated anti-monopoly rules
 Read More                                                    . Read More

Fintech emerges as one of the fastest growing                  HCL Tech signs multi-million-dollar deal with
sectors during the last year                                   Japan’s UD Trucks
As a part of its ‘Technology Fast 50’ India 2020 report,      HCL shall deliver end-to-end IT transformation spanning
Deloitte India said that fintech emerged as the key           digital platforms, agile digital application development,
sector in this year’s rankings with four of the top six       migration, support and maintenance and digital workplace
fastest growing companies being from this domain..            services for UD Trucks.
Read More                                                     Read More

India's tech sector continues unbridled growth as              Amazon plans AI-powered cameras in
six new cos join unicorn club                                  delivery vans

With an accelerated need for digital transformation,           Amazon plans to install AI-powered video cameras in
India, the third largest startup ecosystem in the world        its branded delivery vans, which shall provide drivers
added 6 cos in the unicorn club including Groww, Cred &        with real-time alerts to help them stay safe when they
Meesho Inc.                                                    are on the road
Read More                                                      Read More

Indian telcos revenues spike amid COVID                       US-based DXC Technology to hire 7,000 from
                                                              campuses in India this year

Telcos are seeing increasing ARPUs on the back of             Qualcomm and Reliance Jio announced that they
rising subscriber base, soaring consumption of telecom        have aligned efforts to fast-track development and
services in COVID-19, and higher smartphone                   rollout of indigenous 5G network infrastructure and
shipments.                                                    services in India. Read More
 Read More

 Telecom sector headed for second round of                     L&T among top 5 IT outsourcing players in the
 consolidation                                                 Nordic region

 According to India Ratings and Research, second round        According to a study, L&T has been named in the top
 of consolidation is kicking-in in the industry, which will   5 players in the latest IT outsourcing study for the
 bring a transformation in the business models of             Nordic region. In Sweden, LTI ranked #1 on the
 telecom companies in India.                                  customer satisfaction parameter.
 Read More                                                    Read More
Industry Activities

Key movements in the Industry

 #         Name                          From                            To

                                                                CEO, Amazon Web
 1   Adam Selipsky          CEO, Tableau                                              Read More
                                                                Services

                            Vice President, DXC
 2   Pierre Bruno                                               CEO (Europe), Wipro   Read More
                            Technology
                            Deputy CEO, L&T Technology          CEO & MD, L&T
 3   Amit Chadha                                                                      Read More
                            Services                            Technology Services

                            Head of Product
 4   Mark Nelson                                                CEO, Tableau          Read More
                            Development, Tableau

 5   Shouzi Chew            CFO, Byte Dance                     CEO, TikTok           Read More

Key M&As across the Industry

 #                                        Details

 1   Flipkart to acquire online travel firm Cleartrip for $40 million                 Read More

 2   Hitachi to acquire US software developer Global Logic for $9.6 billion           Read More

 3   Wipro set to buy London’s tech consultancy firm Capco for $1.45 billion          Read More

 4   Microsoft acquires speech recognition company Nuance for $19.7 billion.          Read More

     Dropbox to acquire secure document sharing startup DocuSend for $165
 5                                                                                    Read More
     million
     Panasonic acquires supply chain & AI software provider Blue Yonder for $7.1
 6                                                                                    Read More
     billion
Industry Activities

Key Investment & Launches

#                                      Details

    IBM announced an investment of USD 1 billion in its partner eco-system in
1                                                                                Read More
    India to drive the adoption of hybrid cloud and artificial intelligence.

    Ratan Tata has invested in Mailit, a technology-driven mailroom management
2                                                                                Read More
    and logistics company.

    Tiger Global Management has led a $53 million funding round in the
3                                                                                Read More
    healthcare startup Pristyn Care

    Amazon announces $250 million Amazon Smbhav Venture Fund to invest in
4   Indian startups and entrepreneurs focusing on digitization of small and      Read More
    medium-sized businesses

5   Morgan Stanley India invests $21 Million In Telco Services Company iBus      Read More
Looking Forward
  Listed below are the trends and opportunities which we feel shall define the Indian technology sector going
  forward.

 Telemedicine and Telehealth

 Healthcare systems around the world are trying to bring down the exposure to Covid-19 for both patients
 and healthcare workers. Telehealth offerings like doctor video chats, AI-based diagnostics and no contact
 medicine delivery have allowed doctors to connect with their patients albeit in a much safer environment.
 With growing popularity of such solutions, we may see long-term changes in the regulatory frameworks &
 standards in healthcare industry.

  Cyber Security Mesh

  With more and more businesses adopting a hybrid working approach, the way organisations deal and
  enact cyber security shall undergo a change. Centralized cyber security strategy i.e. building a single
  'perimeter' around all devices in a IT network shall need to be upgraded to a more decentralized approach
  with an aim to protect the identity of each node in the IT network. Tools like cyber security mesh provide
  CIOs to manage data in their organization in smaller manageable chunks & allows greater control through
  things likes asset verification and validation, cryptographic services etc.

Augmented Customer

With cutting edge Augmented Reality technologies being widely available in the market, businesses shall
stive to improve customer experience through personalization aimed at prospective buyers. Many business
especially in the retail industry have already grabbed on to these technologies. E.g. IKEA’s place app allows
users see the brand’s products in a superimposed graphics environment. Nike’s Fit app allows users to get
recommendations for best-choice shoes according to their feet measurement.
About Primus Partners
Primus Partners has been set up to partner with clients in ‘navigating’ India, by experts with decades of
experience in doing so for large global firms. Set up on the principle of ‘Idea Realization’, it brings to bear
‘experience in action’.

‘Idea Realization’— a unique approach to examine futuristic ideas required for the growth of an
organization or a sector or geography, from the perspective of assured on ground implementability.

India is and will continue to be a complex opportunity. Private and Public sector need trusted advisory
partners in order to tap into this opportunity. Primus Partners is your go-to trusted Advisory for both public
and private sector organizations involved intricately with nation building, and the creation and growth of
robust corporations as engines of progress.

Our core strength comes from our founding partners, who are goal-oriented, with extensive hands-on
experience and subject-matter expertise, which is well recognized in the industry. Our core founders form a
diverse cohort of leaders from both genders with experience across industries (Public Sector, Healthcare,
Transport, Education, etc), and with varied specialization (engineers, lawyers, tax professionals,
management, etc).

Primus Partners brings experience of working in more than 30 countries with private and public sector,
including working with Government of India, building and leading large consulting teams at the leadership
level, and creating one of the largest public sector consulting practice in India. They also represent 200
person years of experience in leading global and Indian consulting firms and the public sector.

The founding team is supported by a distinguished advisory board that includes experts with leadership
experience across government, large corporate and notable civil society organisations.

 Primus Partners Contacts

                                                                                                                 Devroop Dhar
                         Nilaya Varma
                                                                                                   Co-founder & MD – Technology
                    Co-Founder & CEO
                                                                                                         Impact Realisation

                         Pooja Ahluwalia                                                                     Prateek Gupta
                   Vice President, Head of                                                         Vice President, Technology
                          Research                                                                     Impact Realisation

                              Ayush Kachru
                        Manager. Technology
                         Impact Realisation

Disclaimer
The report is prepared using information of a general nature and is not intended to address the circumstances of any particular individual or entity. The
report has been prepared from various public sources and the information received from these sources is believed to be reliable. The information
available in the report is selective and subject to updation, revision and amendment. While the information provided herein is believed to be accurate
and reliable, Primus Partners Pvt. Ltd. does not make any representations or warranties, expressed or implied, as to the accuracy or completeness of
such information and data available in the public domain. While due care has been taken while preparing the report Primus Partners Pvt. Ltd. does not
accept any liability whatsoever, for any direct of consequential loss arising from this document or its contents.

For further details please write to research@primuspartners.in
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