BRINGING SINGAPORE TOGE THER - LAND TRANSPORT AUTHORITY - LTA
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LAND TRANSPORT AUTHORITY ANNUAL REPORT 2018/19 BR ING ING SINGAPORE TOGETHER
M I S S I O N CONNECTING
PEOPLE AND PLACES,
ENHANCING
TRAVEL EXPERIENCE
4 What is 6 How can we make our 8 Board of 12 Board 14 Senior
the future journeys smoother Directors Committees Management
of Land transport? and safer?
Chairman’s Message Chief Executive’s Message
20 Organisation 22 What is the roadmap 28 HOW WILL TRANSPORT 44 How will transport 50 HOW WILL TRANSPORT 58 AwarDS
Structure to 2040? CONNECT OUR CITY? cater to all? BE SMART AND SAFE?
60 CONTRACTS AWARDED
Connected: Raising Rail Reliability Infrastructure Upgrades Harnessing Technology And IN FY2018/19
An Integrated Network To Meet Diverse Needs Data For Greater Efficiency
Rail Expansion
Inclusive: Enhancing Workforce for Making Active Mobility Part 65 CONTRACTS TO BE
Caters To All
Boosting Our Buses
Better Service Of Your Journey
AWARDED IN FY2019/20
Liveable:
Roads With New Reaches
68 FY2018/19
Safe And Sustainable Future FINANCIAL HIGHLIGHTS
V I S I O N CREATE A
PEOPLE-CENTRED
LAND TRANSPORT SYSTEM
W H AT I S T H E F U T U R E
Most commuters wish to spend as little time as
possible travelling to and from their destinations.
This will give them more time to do things that matter
O F L A N D T R A N S P O R T ?
at home, at work or at play. A little more time to sleep
in or work out, a little less hurrying getting the kids to
school, and hopefully, greater inner peace on
every journey.
Fast and efficient commuting is one of our key goals
for the future of transport in Singapore. We envision
transport systems to be better connected, comfortable
and convenient. And also smarter, safer and more
sustainable.
All this is encapsulated in our Land Transport Master Apart from building the hardware, we want to nurture
Plan 2040 (LTMP 2040). It is more than just a blueprint a gracious commuting culture. That begins with
which maps out Singapore’s transport goals; it is a every one of us who has a part to play in fostering an
vision to meet the aspirations of our people. inclusive society that looks out for the needs of others.
It also builds on LTMP 2013 which set the 2030 vision
for the land transport system. The 2030 vision sought
SEAMLESS TRAVELS
to improve Singapore’s public transport system Travelling by public transport would be a seamless
by building connections, enhancing services and experience at every point of the journey.
developing a liveable and inclusive community.
As Singapore accelerates its drive towards a smart
Today, we are on track to meet our targets set for nation, more forms of e-payment modes will facilitate
2030. We are also gearing up to meet the vision for travel. With SimplyGo, for instance, commuters can tap
2040 and beyond. their Mastercard or Visa contactless cards or mobile
wallets for fare payments on every ride.
BUILDING CONNECTED COMMUNITIES We have also ramped up our digital efforts through
CHAN HENG LOON ALAN
As we map out space to expand our rail, bus and road our apps and websites to offer enhanced services
networks, we are encouraging Walk-Cycle-Ride (WCR) for motorists and commuters that allow everyone to
enjoy the conveniences of a technology-enabled land Chairman
as the preferred mode of commute.
transport system.
The target is ambitious: 90 per cent of all peak period
journeys using WCR to be completed in less than
45 minutes.
THE ROAD TO 2040
Indeed, the transport of tomorrow is driven by
Within the neighbourhood, getting to amenities such technology. We can look forward to more seamless
as hawker centres, polyclinics and town centres should connections enabled by data, smoother traffic flows on
take no more than 20 minutes from one’s doorstep. roads with artificial intelligence-controlled traffic lights,
dynamically-routed bus services to reduce travelling
In the LTMP 2040, we call this plan “20-minute towns, and waiting times, and autonomous vehicles plying our
45-minute city”. This is ambitious but possible given roads.
our compact size.
Sustainability is among our long-term goals. We have
Yet, there are challenges to achieving such a high made a commitment to power our entire bus and taxi
level of connectivity. It requires a change in the way fleets to cleaner energy by 2040.
we commute. It also requires significant infrastructure
investment, including moving workplaces closer to As we look ahead, we should also take stock of where
homes by locating employment hubs outside the CBD. we are now. Singapore has done well. A 2018 study by
McKinsey ranked our public transport system as the
Beyond the infrastructure, we aim to make public second best among leading global cities.
transport more inclusive for the elderly, families with
children and those with special mobility needs. There We will keep moving to meet the transport demands
will be priority queues, more Silver Zones, lifts to of a growing economy. With the support of everyone
pedestrian overhead bridges, wheelchair and stroller- on this journey, I believe we will reach our destination
friendly buses. Everyone, regardless of age or ability, comfortably, and on schedule.
should find commuting fuss-free.
4 LTA ANNUAL REPORT 2018/19 CHAIRMAN’S MESSAGE 5
HOW CAN WE MAKE OUR JOURNE YS
We will also open additional stations on the North-
South Line and Downtown Line, close the Circle Line
loop, and construct the Jurong Region Line. It will be
an exhilarating and exciting journey.
SMOOTHER AND SAFER ? CONVENIENT RIDES
Apart from rail, buses continue to serve many
commuters.
From 2020, three-door buses will be deployed for
quicker boarding and alighting. Electric buses will
be introduced and more hybrid buses added to our
fleet for more sustainable rides. We will also use big
data and technology to improve transport planning.
Upcoming features like Transit Priority Corridors will
further smoothen the journey for buses on the roads,
Every global city aspires to have a good land transport
and autonomous buses that are currently on trial will
system, a lifeline of the metropolis and critical enabler
be a game-changer once implemented island wide.
of the economy. Singapore is no exception.
Commuters will continue to benefit from an evolving
But as cities get denser and land more scarce, there
Point-to-Point (P2P) sector. Through the new P2P
will be less space for road expansion. This requires
regulatory framework, we will be able to safeguard
innovative solutions for more efficient and safer
commuters and drivers through measures such as
commutes in the future.
safety standards, and vehicle inspection requirements.
We are forging ahead with the Land Transport Master In regulating the sector, LTA will adopt a light-touch
Plan (LTMP) 2040 that envisions a land transport approach and streamline regulations where possible
system with faster, more seamless journeys that cater to allow market forces to drive service delivery
to all commuters, and improves Singaporeans’ quality and innovation.
of life.
Many are already using bicycles and personal mobility
devices (PMDs) as their choice mode of travel
RELIABLE CONNECTIONS especially for short journeys in their neighbourhood.
Rail continues to be the backbone of our public While PMDs have brought convenience to many, there
NGIEN HOON PING transport system, reaching a record of over 3.5 million are safety concerns. We have put in place measures
rides taken daily. to address these concerns so that those using public
Chief Executive paths, from pedestrians to cyclists to PMD users, can
I am happy to share that rail reliability has far exceeded share the space safely.
our Mean Kilometres Between Failure (MKBF) targets.
MKBF measures how long trains travel before a delay. In
July 2019, our MRT network reached a new milestone, A CAR-LITE FUTURE
crossing the MKBF target of 1 million train-km. The ultimate goal is a more sustainable car-lite future.
This is possible due to the diligent and dogged efforts We capped the growth of cars and motorcycles to
of everyone in LTA and our public transport operators, reduce congestion on roads, while encouraging the
working together night and day. I cannot thank use of public transport, shared mobility (such as ride
them enough. hailing, taxis and car sharing) and active mobility.
We continue to pay close attention to maintenance and We can then look forward to freeing up space for
safety issues. The extra hours gained by Early Closures everyone to enjoy, such as for recreation and housing.
and Late Openings (ECLO) has accelerated rail renewal
To encourage more innovative transport solutions,
and maintenance.
the Singapore Mobility Challenge was launched by
We are also upgrading the power system and replacing LTA, SBS Transit and SMRT to source for innovative
track circuits by early 2020s, and buying new trains for solutions that will benefit the industry and commuters,
the North-South and East-West Lines, including mid- and support the LTMP 2040 goals.
life upgrades of the North East Line trains. The Bukit
Looking back, it has been a very busy year for LTA. I
Panjang LRT renewal works are ongoing too.
am incredibly proud of the hard work and contributions
Commuters can look forward to more rail of every employee in shaping Singapore’s land
developments, with new lines and trains progressively transport for the future. Here’s to smoother and safer
rolling out. Residents will enjoy greater connectivity journeys ahead!
with the opening of more new stations.
6 LTA ANNUAL REPORT 2018/19 CHIEF EXECUTIVE’S MESSAGE 7
BOARD OF DIRECTORS MR RICHARD
HOO ENG JEK
Deputy Chief Executive,
Policy & Development,
Public Utilities Board
MR RICHARD
LIM CHERNG YIH
Deputy Chairman,
Land Transport Authority
Chairman, ST Logistics
Adjunct Professor,
MR CHEONG CHEE HOO
Department of Industrial Systems
Engineering & Management, Chief Executive Officer,
National University of Singapore DSO National Laboratories
MR CHAN HENG LOON
ALAN
Chairman,
Land Transport Authority MR ARTHUR
Chairman, LANG TAO YIH
Singapore-China Foundation
Member, Chief Executive Officer,
Public Service Commission International,
Deputy Chairman, Singapore Telecommunications Ltd
Pavilion Energy Group of
Companies
Board Director,
MS CHAN SU-MIN,
Stewardship Asia Centre CLG FIONA
Limited
Board Director, Head,
AusNet Services Ltd (Australia) Media Strategy and Analytics,
Singapore Press Holdings Ltd
MR MICHAEL
CHIN YONG KOK
Chairman,
SP PowerGrid
8 LTA ANNUAL REPORT 2018/19 BOARD OF DIRECTORS 9
MR NGIEN HOON PING
BOARD OF DIRECTORS
Chief Executive,
Land Transport Authority
Board Member,
Urban Redevelopment Authority
MR TAN PENG YAM
Chief Executive,
Defence Science and
Technology Agency
MR WONG YEW MENG
Board of Director of Venture
MR MOHD SA’AT BIN Corporation Limited, Ascendas
Funds Management (S) Limited,
ABDUL RAHMAN Singapore Deposit Insurance
Corporation Limited and Kidney
Editor, Berita Harian, Dialysis Foundation, Singapore
Singapore Press Holdings Ltd Member, NTU Board of Trustees
Board Member,
Housing and Development Board
Member,
Street and Building Names Board
MR MURALI PILLAI
Partner,
Rajah & Tan Singapore LLP
PROFESSOR TAN
THIAM SOON
President,
Singapore Institute of
MR MELVIN
Technology YONG YIK CHYE
Assistant Secretary-General, NTUC
MR TAN KIAT HOW Executive Secretary, National
Transport Workers’ Union
Chief Executive Officer, Executive Secretary, United
Infocomm Media Development Workers of Electronics &
Authority Electrical Industries
Director, U Associate, NTUC
10 LTA ANNUAL REPORT 2018/19 BOARD OF DIRECTORS 11
BOARD COMMITTEES
SENIOR TENDER BOARD SAFETY GOVERNANCE ADVISORY COMMITTEE
CHAIRMAN MEMBERS SECRETARIAT CHAIRMAN MEMBERS SECRETARIAT
MR CHAN HENG LOON ALAN MR RICHARD LIM CHERNG YIH CHEE HUEY MIEN PROF TAN THIAM SOON MR CHEONG CHEE HOO MR LEW YII DER
Director, Contracts (Civil) Group Director, Safety & Contracts
MR WONG YEW MENG MR TAN PENG YAM
MR MICHAEL CHIN YONG KOK MR NGIEN HOON PING MR ALVIN SOONG
Deputy Director, Safety
MR RICHARD HOO ENG JEK
PROF TAN THIAM SOON
MR NGIEN HOON PING
CYBER-SECURITY ADVISORY COMMITTEE
LEADERSHIP, DEVELOPMENT REMUNERATION COMMITTEE CHAIRMAN MEMBERS SECRETARIAT
CHAIRMAN MEMBERS SECRETARIAT MR TAN KIAT HOW MR CHEONG CHEE HOO MR PETER QUEK
MR CHAN HENG LOON ALAN MR RICHARD LIM CHERNG YIH MS GOH HUI BOON Group Director,
MR NGIEN HOON PING Information Technology,
Director, Human Resource
MR TAN KIAT HOW Cybersecurity & Digital Services
MR NGIEN HOON PING
AUDIT COMMITTEE
CHAIRMAN MEMBERS SECRETARIAT
PUBLIC RELATIONS COMMITTEE
MR WONG YEW MENG MR MURALI PILLAI MS TANG LAI WAN CHAIRMAN MEMBERS SECRETARIAT
MS CHAN SU-MIN FIONA Director, MR MELVIN YONG YIK CHYE MS CHAN SU-MIN FIONA MS HELEN LIM
Internal Audit
Group Director,
MR MOHD SA’AT BIN ABDUL RAHMAN Corporate Communications
MR NGIEN HOON PING
DR CHUAI CHIP TIONG
FINANCE, ESTABLISHMENT & INVESTMENT COMMITTEE Chief, Quality Service Manager Office
CHAIRMAN MEMBERS SECRETARIAT
MR RICHARD HOO ENG JEK MR ARTHUR LANG TAO YIH MS ESTHER WEE
Chief Financial Officer
MS CHAN SU-MIN FIONA
MR NGIEN HOON PING ASSET MANAGEMENT COMMITTEE
CHAIRMAN MEMBERS SECRETARIAT
MR RICHARD LIM CHERNG YIH MR TAN PENG YAM MR WONG WAI KEONG
RISK MANAGEMENT COMMITTEE Group Director,
MR ARTHUR LANG TAO YIH Rail Asset, Operations & Maintenance
CHAIRMAN MEMBERS SECRETARIAT
MR NGIEN HOON PING
MR MICHAEL CHIN YONG KOK MR MOHD SA’AT BIN ABDUL RAHMAN MS TAN SHIN GEE MR LEOW MENG FAI
Deputy Group Director, Secretary
MR MELVIN YONG YIK CHYE Transformation Office 2 Deputy Group Director,
Rail Asset, Operations & Maintenance
MR NGIEN HOON PING
12 LTA ANNUAL REPORT 2018/19 BOARD COMMITTEES 13
SENIOR MANAGEMENT
1 2 3 4 5 6 7 8 9
DR CHUAI CHIP TIONG JEREMY YAP NGIEN HOON PING LAM WEE SHANN CHUA CHONG KHENG PETER QUEK HELEN LIM WINSTON CHENG GOH TECK SENG
Chief Deputy Chief Executive Chief Executive Group Director Deputy Chief Executive Group Director Group Director General Counsel Deputy Chief Executive
Quality Service Manager Office Public Transport, Policy & Planning Technology & Infrastructure & Development Information Technology, Corporate Corporate
Industry Development Cybersecurity & Digital Communications
Services
6
8
3
1
5
4
2
7
9
14 LTA ANNUAL REPORT 2018/19 SENIOR MANAGEMENT 15
SENIOR MANAGEMENT
1 2 3 4 5 6 7 8 9 10
FREDERICK WONG PAUL FOK LEONG KWOK WENG DR CHIN KIAN KEONG ESTHER WEE CHOO CHAI FOONG YAP CHENG CHWEE LINA LIM YEO TECK GUAN WONG WAI KEONG
Chief Advisor Chief Engineer Chief Engineer Chief Engineer Chief Financial Officer Group Director Group Director Group Director Senior Group Director Group Director
Contracts & Commercial (Civil) Systems Road & Traffic Infrastructure Design & North-South Corridor Policy & Planning Public Transport Rail Asset, Operations &
Engineering Maintenance
8
2 3
6
4 9
7
5
1
10
16 LTA ANNUAL REPORT 2018/19 SENIOR MANAGEMENT 17
SENIOR MANAGEMENT
1 2 3 4 5 6 7 8 9
YAP BOON LEONG SIM WEE MENG DR SAMUEL CHAN LEW YII DER YEE BOON CHEOW VENKTARAMANA S/O NG KEE NAM CHANDRASEKAR ALVIN CHIA
V VIJAYARAGAVAN
Group Director Senior Group Director Group Director Group Director Group Director Group Director Group Director Group Director
Road & Commuter Infrastructure Rail and Rail/Road Systems Engineering Safety & Contracts Special Duties Group Director Thomson-East Coast & Traffic & Road Operations Vehicle Services
Development Group Director Special Projects Cross Island Lines (Civil)
Rail Infrastructure and Expansion
5 7
3
1 9
4
8
2
6
18 LTA ANNUAL REPORT 2018/19 SENIOR MANAGEMENT 19OR G A NI S AT I ON S T R U C T UR E
CHAN HENG LOON ALAN
Chairman
NGIEN HOON PING
Chief Executive
CHUA CHONG KHENG JEREMY YAP GOH TECK SENG
Deputy Chief Executive Deputy Chief Executive Deputy Chief Executive
Infrastructure & Development Public Transport, Policy & Planning Corporate *
SIM WEE MENG CHOO CHAI FOONG DR SAMUEL CHAN CHANDRASEKAR YEO TECK GUAN ESTHER WEE WINSTON CHENG
Senior Group Director Group Director Group Director Group Director Senior Group Director Chief Financial Officer General Counsel
Rail Infrastructure Rail/Road Systems Traffic & Road Operations Public Transport
Design & Engineering Engineering
VACANT HELEN LIM
DR CHIN KIAN KEONG VACANT
PAUL FOK LEONG KWOK WENG Group Director Group Director
Chief Engineer Group Director Corporate Planning & Development Corporate Communications
SIM WEE MENG Chief Engineer (Civil) Chief Engineer Road & Traffic Active Mobility
Systems
Group Director PETER QUEK
Rail Infrastructure & YAP CHENG CHWEE YEE BOON CHEOW LINA LIM
Expansion YAP BOON LEONG Group Director
Group Director Group Director Group Director Information Technology,
North-South Corridor Group Director Special Duties Policy & Planning Cybersecurity & Digital Services
NG KEE NAM Road & Commuter
Infrastructure Development
Group Director WONG WAI KEONG VENKTARAMANA S/O ALVIN CHIA LAM WEE SHANN
Thomson-East Coast & V VIJAYARAGAVAN
Cross Island Lines (Civil) Group Director LEW YII DER Group Director Group Director
Rail Asset, Group Director Vehicle Services Technology & Industry Development
Operations & Maintenance Group Director Special Projects
Safety & Contracts
DR CHUAI CHIP TIONG
FREDERICK WONG Chief
Quality Service Manager Office
Chief Advisor
Contracts & Commercial
* Includes Admin Services, Customer Experience Office, Human Resource, Legal and Transformation Office
20 LTA ANNUAL REPORT 2018/19 ORGANISATION STRUCTURE 21WHAT IS THE ROADMAP
TO 2040?GETTING AROUND SINGAPORE:
The Tan Family in 2040
F
ast forward to 20 years in the future. It
is Sunday, and the blue skies call out to
the Tan family to spend the day together
outdoors. After a refreshing morning at the
park in the nearby Jurong Lake District, the Tan
family head to town for lunch.
Getting home is a breeze. Mum rides a bicycle,
and dad and little Lily are on their e-scooters.
Grandpa takes a brisk walk, with welcome
breathers at Silver Zone road dividers where
he can cross safely in 2 phases.
They freshen up, and the family of six, including Public transport ridership rose to a record high in 2018, with 7.54 million rides on trains or buses daily.
grandma and baby Lynn, are raring to go. The
Tans do not own a car, a choice they made
because there is no lack of good public transport
options – including on-demand electric buses
and shuttles. They take the train which links
them directly downtown.
WALK CYCLING AWAY
The Tans take a 10-minute leisurely stroll to
the MRT station, sheltered by walkways that
| 1
CONNECTED: CYCLE Cycling is set to become even
AN INTEGRATED
more popular. There are now
connect them from their block to their train RIDE 440km of cycling paths in
NETWORK
ride. They love the comfort and convenience Hired
Singapore. We will expand the
the walkways provide from the elements, come cycling path network to 750km
by 2025, and triple our cycling
rain or shine. network by 2030. With a more
Public transport developments seamless mobility network in
Baby Lynn’s stroller is no challenge with will leave people spoilt for Singapore, people can now reach
barrier free paths and lifts that reach the train choice. From rail and bus neighbourhood amenities and
platform. In under 45 minutes, the family upgrades to extensive cycling SMOOTHER BUS RIDES beyond with greater ease.
reaches their destination, beating the weekend paths, Singaporeans will be able Helping buses to travel at better
to travel across the country via speeds and reliability, Transit To make cycling even more
lunch crowd.
an even wider range of options. Priority Corridors (TPCs) will convenient, new development
include a suite of bus priority areas such as Kampong Bugis,
On the way home after lunch, the family is
solutions. The first TPC was Tengah and Woodlands North
grateful for the priority cabin on the train, RAIL SOLUTIONS implemented on Bencoolen Street Coast will see cycling paths on
where grandma and grandpa find seats By 2040, the Downtown Line and more will be implemented both sides of the roads. This will
available to rest their aching feet. There is also (DTL) and Thomson-East Coast progressively from 2020. not only encourage a healthy
ample space for Lynn’s stroller. Line (TEL) will be extended to
The longest TPC will be on the
lifestyle, but also make further
provide greater service across areas more accessible.
upcoming North-South Corridor
Fellow commuters, eyeing the tired children, the city. The DTL will extend
that stretches from Woodlands to
give up their seats for the family. It is a beyond Bukit Panjang station
pleasant ride on public transport which caters to serve the north-western
the city centre. When completed
by 2026, it will save bus
ONE-STOP HUBS
region including Yew Tee and passengers an average of 10 to 15 With bus and train connections
to commuters with different needs, and where Choa Chu Kang, while the TEL enhanced by new Integrated
minutes of travel time.
commuters look out for one another. At LTA, we aim to bring the city closer to everyone, and will service the future Changi Transport Hubs (ITHs), commuters
Singapore closer together, through transport. This will be Airport Terminal 5. will never be far from public
But grandma and grandpa are not quite ready to achieved through the Land Transport Master Plan (LTMP) transport. Dotted across the
go home yet. They explore the neighbourhood 2040. Studies are also in the works transport network, ITHs allow
shops and library, which are linked as part of Launched this year, it will shape the land transport
to see if a new rail line in the
north and north-east regions is
SAVE people to stop by and have
easy access to amenities, before
an integrated transport hub. Armed with heavy system into an integrated, well-connected, gracious and feasible to increase connectivity 10-15 MINUTES continuing on their journey. Look
packages, they hail an on-demand electric bus sustainable network. It will enable 20-minute towns to across Singapore. TRAVEL TIME out for new hubs in Bidadari,
from the hub which gets them home in less exist within a 45-minute city. By walking, cycling or riding,
Buangkok and Punggol North.
than 5 minutes. you can get to your destination anywhere across the
island in under an hour. Here’s what to expect by 2040:
24 LTA ANNUAL REPORT 2018/19 WHAT IS THE ROADMAP TO 2040? 25INCLUSIVE: LIVEABLE:
CATERS TO ALL SAFE AND SUSTAINABLE FUTURE
Being considerate to others improves everyone’s commuting Keeping public transport safe is a priority. So are our efforts to make transport
experience. Along with public transport staff, everyone plays a part sustainable and environmentally-friendly. We will also dedicate more space for
in ensuring a pleasant public transport system that caters to all. public transport, active mobility and community uses. WALK AND CYCLE FREELY
WALKING AND CYCLING GALORE
LENDING A HELPING HAND GREATER SUSTAINABILITY COVERED LINKWAYS
For pedestrians and active mobility
The public transport experience
is shaped by fellow commuters
As we move towards a transport
system of the future, we have
COLLISION Rain or shine, we’ve got you
device users, the widening of
footpaths at areas with high footfall
who contribute to an inclusive and ACCESSIBLE TO ALL to ensure that we also consider WARNING SYSTEM covered. With the addition of 150km
of covered linkways between MRT
will be welcomed. At the same time,
gracious system. the environment. Hybrid diesel IN 400 NEW BUSES cyclists have not been left out –
We will also pair technology with stations, residential areas and more bicycle parking and end-of-trip
transport to ensure commuters buses are already part of
Expect to see priority queues at all existing bus fleets, while electric amenities by 2040, commuters will facilities like showers and lockers
with special mobility needs will be sheltered. Such infrastructure will be available to promote cycling
MRT stations for seniors, expectant taxis are also in operation. By
travel with ease. We still have enhancements will provide a level as a practical mode of transport.
mothers, wheelchair users and 2040, taxis and all public buses
some way to go to achieve a of comfort for people when they By 2030, we will triple our current
parents travelling with strollers will be running on cleaner
barrier-free transport system, but travel in Singapore’s sometimes cycling network. All HDB towns will
by the end of 2019. This will be energy, which will go some way
we have made great strides. For unpredictable weather. also have cycling networks by 2030.
extended to all bus interchanges in reducing pollution.
starters, there are ramps, lifts and
and ITHs by 2021. Priority cabins
other improvements to make it Building on the success of
will also be tested on one of the
easier for those with additional VEHICLES RUN ON CLEAN ENERGY converting Holland Village, Club
MRT lines by 2020.
mobility needs at all bus stops, SAFE TRAVELS ADDITIONAL 150KM OF COVERED LINKWAYS Street and Armenian Street into
TRAINING
interchanges, ITHs and MRT
stations. By 2020, all bus stops
Safety is of utmost importance
2040 walking streets, popular haunts like
2040
on public transport. We tap on Market Street will be transformed
Greeted by smiles, commuters can will be barrier-free. technological advances to provide into open community zones where
expect a high level of service from safer journeys such as installing a people can walk and cycle freely
public transport workers who go collision warning system in 400 new in 2021.
through regular training to upgrade buses, as well as reverse warnings
With LTMP 2040, Singaporeans
their skills to meet diverse and REDUCING POLLUTION at Joo Koon ITH and other new bus
will enjoy a public transport system
changing needs. interchanges.
catered to their needs and have
fuss-free journeys in the years
to come.
Priority queues on train platforms at all MRT stations by end 2019.
26 LTA ANNUAL REPORT 2018/19 WHAT IS THE ROADMAP TO 2040? 27HOW WILL TRANSPORT CONNECT
OUR CITY?GETTING AROUND SINGAPORE:
The Tan Family in 2040
A
fter an invigorating weekend, the
Tan family is ready to face Monday
with a smile. A quick breakfast, a
goodbye kiss for baby Lynn, and sending Lily
to kindergarten, mum and dad then head to
their respective offices at Biopolis 2 near Buona
Vista MRT station.
Travelling from the Jurong Region Line to the
Third rail replacement works were carried out on the North-South Line for a more reliable train network. Extended
East-West Line (EWL), they transit at Jurong engineering hours allow for renewal works to be completed faster.
A new North-South East-West Line train sporting a refreshed red-and-green livery.
East station. They marvel at the EWL which
has been running smoothly for over 50 years
since 1987, in large part due to a rigorous
maintenance and renewal programme.
RAISING RAIL RELIABILITY RAIL IMPROVEMENTS
When the MRT was introduced in
the late 1980s, it was Singapore’s
We are committed to enhancing our rail systems, with significant largest single investment then.
Getting to work is easier than ever now as investments in rail assets over the years. As a result, commuters have The trains ushered in a new phase
they can get from home to office more quickly been enjoying more reliable train services, shorter waiting times and faster of economic development and
journeys with rail enhancement works, system upgrades, and new trains.
and comfortably! unparalleled connectivity. More
than 30 years later, we continue to
invest in extending and improving
MID 2018-2019 our oldest and most heavily-utilised
Trains travelled lines, the North-South and East-
an average of West Lines (NSEWL).
955,000km before
a downtime, that IT TAKES A TEAM
is around 24 times At the heart of our land transport
x24 around the earth.
system are the people who
RENEWAL OF 6 CORE SYSTEMS OF NSEWL:
work tirelessly with LTA to COMPLETED Wooden sleepers replaced
build, improve and maintain our with more durable
3.5 million rides were taken daily on our MRT and LRT networks in 2018. concrete sleepers for
transport network. We continue 2016
NORTH-SOUTH LINE improved journey times
to recognise the efforts of our
1.4 MILLION partners – the public transport COMPLETED
and smoother rides
An efficient public transport network is essential to connect
people and places. Our transport needs will continue to
TRAIN KM operators, industry players and
2017
Third rail replacement for a
more reliable power supply
The North-South Line reached many others, who contribute to and reduced power faults
evolve against a backdrop of economic progress, so it is 1.4 million train-km before a making our land transport system
vital for us to have the foresight to plan and build transport delay this year, putting it in one that meets our aspirations,
the same league as top metros New Communications-
infrastructure that meets the commuting needs at the biennial Land Transport Based Train Control
around the world. COMPLETED
of tomorrow. Excellence Awards. (CBTC) signalling system
that enables trains to arrive
For that to happen, we are enhancing our public transport 2018 more frequently as the
To further boost innovation and
network and embarking on mega infrastructure projects for REACHING NEW LEVELS recognise excellence in land
gap between each train is
reduced, leading to shorter
seamless transport links from first mile to last. Trains will In August 2019, our MRT network transport services, the inaugural waiting times
cover a wider area, and commuters will enjoy more reliable reached a major milestone, Ministry of Transport Challenge
services. Bus capacities will expand and routes will increase crossing the 1 million train-km Shield award for “Most Reliable The first batch of 66 new
for more convenient connections around the island. Roads trains will arrive, gradually
MKBF target, ahead of schedule. MRT Line” was launched in 2019. 2021 replacing the pioneer
will offer a smoother ride with intelligent transport systems MKBF, or Mean Kilometres The North East Line (NEL) clinched batch of trains that have
in place to maximise traffic flow efficiency and ease traffic Between Failure, measures the award, while the North-South been in service since 1987
congestion. how far trains travel on average Line (NSL) was named the most
Power supply systems will
before a delay of more than five improved MRT line. Kudos to them be renewed for a more
With 7.54 million trips taken each day on buses and trains 2023
minutes. This also means that for this achievement! reliable power supply with
in 2018, the use of public transport has hit a record high. better fault detection.
our MKBF has jumped by more
This is good news and inspires us to continue our journey
than five times from 2017, when
to develop a high quality and sustainable land transport A new track circuit system,
MKBF was 181,000 train-km.
system, and adopt the latest technology to gear up for a 2023 gradually replacing the
existing track circuits.
connected city in a car-lite future.
30 LTA ANNUAL REPORT 2018/19 HOW WILL TRANSPORT CONNECT OUR CITY? 3 1Noise barriers help to reduce sound levels from passing trains by about five to 10 decibels.
To accelerate the renewal and
maintenance works, the Early Closure More LRT trains were added to serve Punggol East, Sengkang West and Sengkang East Loops.
Late Opening (ECLO) initiative on rail
networks extended the engineering
hours – allowing more time for repair First Thomson–East Coast Line (TEL) train at Mandai Depot.
and rejuvenation. ECLO has also
allowed us to speed up the time
taken for the installation of noise LRT UPGRADE
barriers by 1.5 times for the second Commuters taking the Light Rapid
phase between Dover and Boon Upgrading works on the NEL, our facilitate MRT tunnel inspections
Transit (LRT) on the Punggol West
third oldest line, are also in progress.
Lay stations, Kembangan and Eunos
stations, and Simei and Tampines The mid-life upgrade for 25 NEL 99 57 24 18
during engineering hours. Four new
trains will be fitted with the ATI
Loop now enjoy faster rides and
shorter waiting times with the launch
stations. trains and selected early closures NEW TRAINS NSEWL CIRCLE LINE NEL to supplement the existing track
of bi-directional services from 29
on the network for renewal and inspection system of the NSEWL.
September 2018. Two-way services
A third phase to install about 5.5km of intensified maintenance began in
• A Rail Enterprise Asset reduce travel time and crowding
railway noise barriers at 16 additional
locations is underway, with a new
2019. The improvements will cover
the power system, platform screen
NEW TRAINS DETECTING FAULTS IN ADVANCE Management System (REAMS) while the running of more two-car
Our oldest trains will be making We continue to tap on predictive is currently being developed to trains have increased passenger
tender awarded in August 2019. When doors, replacement of rail crossings,
way for new trains with more maintenance technology to detect monitor railway assets’ health and capacity during the peak hours.
Phase 3 is completed in 2023, around signalling point machines and tracks
spacious interiors and new features. and fix faults early, delivering better lifecycle performance. Through More trains were also added to serve
27km of noise barriers would have that have been in constant use for
Bombardier was awarded a contract reliability for our railway systems. The the use of data analytics with the Punggol East, Sengkang West and
been installed across the island. over 16 years of service.
worth up to $1.2 billion in July 2018 to solutions include: integration of asset information Sengkang East Loops which will
supply 66 new trains that will replace and maintenance records across cater to the growing population in
the first-generation NSEWL trains. • A real-time condition monitoring the area.
the entire rail systems for DTL,
NOISE BARRIERS PHASE 3 These trains will be designed to
include more open spaces for parents
system to pick up abnormalities
in the rail systems for early
REAMS will pre-empt faults, as
Over at Bukit Panjang LRT (BPLRT),
well as provide timely repair and
with strollers, wheelchair users and intervention. It will be installed our first LRT system which opened
renewal decision-making for
commuters carrying foldable bicycles on NSEWL trains and during the in 1999, renewal works are being
PHASE 2 2023 and personal mobility devices. mid-life refurbishment of the first-
assets. The project is undertaken
by a consortium led by Siemens
carried out on the power rail system.
In addition, the installation of the
generation NEL trains.
Mobility Pte Ltd with ST
The Bombardier MOVIA CR151 trains new CBTC signalling system and
PHASE 1 2020 • An Automatic Track Inspection Engineering Electronics Limited
deployment of new Light Rapid
will also be equipped with integrated
(ATI) system for real-time which was awarded an S$18.8
AN ADDITIONAL condition-monitoring and predictive Vehicles (LRVs) to replace all 19 first-
5.5KM monitoring of the running rails, million contract in August 2018.
maintenance features for early generation trains will be completed
2018 and more efficient identification track equipment and sleepers by 2022.
OF NOISE BARRIERS of potential issues. Slated to during operational hours. Imaging
AN ADDITIONAL WILL BE INSTALLED IN sensors and laser scanners built To speed up the renewal works,
progressively arrive from 2021, the
10KM new trains will undergo rigorous into trains will be used to monitor the BPLRT started closing earlier
11.5KM OF NOISE BARRIERS 16 testing before entering passenger
service. Another 99 new trains have
track conditions and notify of any
abnormalities automatically, while
at 11.30pm daily from 13 January
2019. Renewal works include the
WILL BE BUILT IN MORE LOCATIONS been progressively put in passenger drones and all-terrain vehicles will replacement of power rails and the
OF BARRIERS decommissioning of legacy signalling
service since 2015. Costing $1.1 billion,
WERE PUT UP AT
21 these new trains were allocated to track circuits, with final works
expected to be completed by 2024.
19
LOCATIONS
MORE LOCATIONS the NSEWL (57), Circle Line (24) and
NEL (18).
32 LTA ANNUAL REPORT 2018/19 HOW WILL TRANSPORT CONNECT OUR CITY? 3 3THOMSON-EAST COAST LINE
Woodlands North
Woodlands
Ph
Bulk excavation and casting work carried out at the upcoming Maxwell station along the Thomson-East Coast Line. as Woodlands South
e1
Springleaf
RAIL EXPANSION Lentor
Mayflower
A high-capacity, well-connected 230km in 2019. Commuters living (CRL). With these new lines, we will Bright Hill
and resilient rail network are vital and working in Woodlands can look be even closer to having eight in 10
Phase 2
to keep our world moving. Over forward to the three Thomson- households within a 10-minute walk Upper Thomson
the last five years, we added close East Coast Line stations which will from a train station. Changi
to 50km of tracks and around be the first to start service. When Airport
Further studies on the feasibility of Caldecott
200 trains to our network. Each the 43km line is fully completed in
day, the rail system recorded an 2024, 32 stations will be added to constructing a new rail line in the
average daily ridership of 3.5 million our MRT network – estimated to north and north-east regions will Mount Pleasant
– an increase of almost 5 per cent serve up to 1 million commuters in be explored. More than 400,000
households living in the region Stevens
TEL Extension
annually. This number is set to grow the long term.
as we extend our rail networks could be served, with commuters in
further and explore new lines to Work to close the Circle Line (CCL) the northern region enjoying time
Napier
meet our target of a 45-minute city loop began in 2018, with three new savings of up to 40 minutes when
and 20-minute towns. stations by 2025. By the 2030s, we travelling to the city with this Orchard Boulevard
can look forward to the closed-loop new line. Bedok Sungei
We target to increase rail networks CCL, the new Jurong Region Line Bayshore South Bedok
to 360km by around 2030, from (JRL) and the Cross Island Line Orchard
Siglap
Marine Terrace
Great World
Marine Parade Phase 5
Havelock
Tanjong Katong
Outram Park Katong Park 4
ase
Tanjong Rhu Ph
Maxwell
Founders’ Memorial #
Shenton Way Gardens by the Bay
Marina Bay Marina South
Ph
as
e3
# Founders’ Memorial MRT station will be opened in tandem with
Founders’ Memorial. Opening date to be advised.
With the opening of the TEL, Woodlands residents will enjoy better connectivity to the MRT
network.
A significant milestone is the addition of a Founders’ Memorial station, between Gardens by the
Bay and Tanjong Rhu stations. It will be ready in time for the opening of the upcoming Founders’
Memorial, a site which commemorates the values and vision of Singapore’s pioneer leaders.
The TEL will be extended further east to provide a direct connection to Changi Airport and the
upcoming Terminal 5 by around 2040.
34 LTA ANNUAL REPORT 2018/19 HOW WILL TRANSPORT CONNECT OUR CITY? 3 5NORTH-SOUTH LINE Sembawang Canberra Yishun CIRCLE LINE
Canberra station is set to open on 2 November 2019. Construction works for the final three stations of the CCL6 –
Keppel Cantonment Prince Edward Road Keppel, Cantonment and Prince Edward Road, commenced
Located between Yishun and Sembawang stations, it
will serve the adjacent Yishun Industrial Park A and in April 2018. The installation of earth retaining walls and
provide better links for residents living in the new and CANBERRA STATION ON TRACK TO OPEN ON 2 NOV 2019 stabilising structures for the station boxes, depot and tunnels
upcoming developments in the area. have progressed smoothly. Tunnelling works began in July
Bukit Gombak Brickland Choa Chu Kang New Station
2019. When the 4km stretch is completed by 2025, the CCL
Two new stations will be added to the NSL by the mid- will truly come full circle with a completely closed loop.
2030s: Located between Choa Chu Kang and Bukit
Gombak stations, Brickland station will provide better
connectivity to residents living in Keat Hong, Bukit
Batok West, Pavilion Park, and the upcoming Brickland
district in Tengah town. A new interchange station Yew Tee Sungei Kadut Kranji
with the DTL at Sungei Kadut is also planned. It will be NORTH EAST LINE EXTENSION
located between Kranji and Yew Tee stations. A new station north of Punggol will be added to the 2km-long Punggol Punggol Coast
North East Line Extension (NELe), opening in tandem with the
New Station Existing Station first phase of developments at Punggol Digital district. It will
serve the upcoming developments in Punggol Downtown, and is
expected to be completed by 2023. New Station Existing Station
Peng Kang Hill
Choa Chu Kang West
Choa Chu Kang JURONG REGION LINE
Nanyang Crescent Tengah
The location of train stations for the
Beauty World Hume Hillview
DOWNTOWN LINE
24km-long JRL was announced in Hume Station on the Downtown Line (DTL) will open by
Hong Kah May 2018, with 24 stations opening 2025. It will be located between Beauty World and Hillview
Nanyang Gateway in three stages in phases from stations, and serve the residential developments in the area.
Tengah Plantation 2026 to 2028. This will enhance
Corporation
connectivity in the western region DTL3 will extend its terminus, currently the Expo station,
Tawas Tengah Park of Singapore, which is expected to Expo Sungei Bedok to Sungei Bedok. It is expected to be ready in 2024. When
Jurong West house the second central business completed, the line will be connected to the upcoming TEL
Bukit Batok West district and new residential estates and the future East Coast Integrated Depot.
Bahar Junction such as Tengah.
Toh Guan DTL2 will also extend beyond Bukit Panjang to better serve
Gek Poh
Jurong East the northwest region, and will form an interchange with the
Boon Lay Bukit Panjang Northwest region NSL. This is expected to be completed in the mid-2030s.
Jurong Town hall
Enterprise Pandan Reservoir
New Station Existing Station
Tukang
Jurong Hill
Jurong Pier
4-IN-1 DEPOT 740 BUSES
CROSS ISLAND LINE The East Coast Integrated
Depot will stack three train
220 TRAINS
The locations of the 12 stations for Phase 1 of the CRL was announced on 25 January 2019. The 29km-long
depots together for the first
route will connect Bright Hill to Aviation Park, shortening travel times for commuters between the central,
north-eastern and eastern parts of Singapore.
time, with a bus depot built
next to them. It will have a
EWL
capacity for around 220 trains
Bright Hill Teck Ghee Ang Mo Kio Tavistock
Serangoon
North Hougang Defu
Tampines
North Pasir Ris
Pasir Ris
East Loyang
Aviation
Park
and 740 buses. This innovative TEL
solution which will save 22
hectares of land - or an area
of over 60 football fields - was DTL
devised by LTA engineers
to address the perennial
12 STATIONS FOR PHASE 1 OF THE CRL WERE ANNOUNCED ON 25 JAN 2019 challenge of land scarcity. It
COMING YOUR WAY IN 2024
will be completed in 2024.
36 LTA ANNUAL REPORT 2018/19 HOW WILL TRANSPORT CONNECT OUR CITY? 3 7Buses sporting the lush green livery at Punggol Temporary Bus Interchange.
An Integrated Transport Hub at Bukit Panjang.
BOOSTING OUR BUSES All new buses will meet the latest Euro VI emission standards.
Ferrying more than 4 million people each day, buses are the most widely taken mode of
public transport. Over 350 services currently ply within neighbourhoods and across Singapore
– in full air-conditioned comfort. As our bus infrastructure continues to improve, so does
connectivity, with more buses on the roads, more routes, and shorter waiting times. 100 NEW 3-DOOR
DOUBLE-DECKER BUSES
SMARTER BUS SYSTEMS
Following a successful six-month We have been piloting the use of new
trial of a three-door double decker technologies such as autonomous,
MORE BUSES AND ROUTES IMPROVING INFRASTRUCTURE in 2017, 100 of such buses will join on-demand, dynamically-routed
Bus commuters have enjoyed In recent years, our fleet of buses our fleet from 2020. Boarding and buses to improve bus connectivity on
higher service levels since has been refreshed, with new and alighting from these buses will our roads.
the industry completed modern vehicles that are greener be speedier, which will improve
MORE INTEGRATED TRANSPORT HUBS
its transition to the Bus
Contracting Model (BCM) in
1,000 and more accessible to persons with
disabilities. With more than 2,000
commuter flow. The tender for these
buses was called in May 2018, with More Integrated Transport Hubs ON-DEMAND PUBLIC BUS
bus drivers hired since 50 units awarded to ST Engineering (ITHs) will be built to make
September 2016. Bus services new buses added in the past five A six-month trial for On-Demand
implementation of BCM commuting journeys more convenient
are now more frequent, less years, this means 80 per cent of the Land Systems for $30 million, Public Buses (ODPB) concluded
crowded and more comfortable. fleet is less than halfway through and the remaining 50 awarded to and pleasant. These hubs combine in June 2019. Using a mobile
114 bus services boosted with
the addition of 96 buses their 17-year lifespan. Alexander Dennis (Singapore) for
$34 million.
air-conditioned bus interchanges
and train stations with retail and
application, commuters were able
to book a ride by requesting to
All buses purchased since 2018 meet commercial areas. Commuters be picked up and dropped off at
BEATING THE 15 new bus services
introduced
the Euro VI emission standard, the
strictest emission standard currently 111 NEW DOUBLE DECKER BUSES
can enjoy the added convenience
of shopping and dining before
any bus stop within defined areas
during designated hours. The trial
PEAK HOUR TRAFFIC used worldwide. LTA is also testing
the feasibility of diesel hybrid and
Our bus fleet will welcome an
additional 111 of the familiar two-door
transferring to connecting bus or
train services.
provided insights into commuter
receptivity and the feasibility of the
LESS THAN electric buses, which are quieter and double-deck buses. These new buses, ODPB concept. With these insights,
15 MINUTES The tender for Sembawang- cleaner. This will be good news for the MAN A95, are more efficient
and will feature the latest Euro
Presently, there are 10 ITHs – Ang Mo
Kio, Bedok, Boon Lay, Bukit Panjang,
LTA will continue to explore how
WAIT TIME FOR ALL SERVICES Yishun will be called in the fourth commuters and the environment.
Clementi, Joo Koon, Sengkang,
new concepts and technologies,
quarter of 2019 and we target to VI standards – for cleaner air and such as autonomous vehicles could
better environmental sustainability. Serangoon, Toa Payoh and Yishun.
FOR 50 PER CENT OF BUS SERVICES, award this package by the second
The newest ITH in Yishun, which is
potentially complement the public
The buses will be supplied by ST
THE WAIT TIME IS EVEN SHORTER – half of 2020. This is the second
Engineering Land Systems Ltd, which co-located within Northpoint City
bus network through similar trials.
UNDER 10 MINUTES
Negotiated Contract (NC) that is
expiring. To ensure a contestable was awarded a $54 million contract Shopping Centre, opened on 8
market, LTA will continue to in July 2018. September 2019.
6 – 8 MINUTE tender the bus packages as
INTERVALS FOR FEEDER SERVICES they expire.
38 LTA ANNUAL REPORT 2018/19 HOW WILL TRANSPORT CONNECT OUR CITY? 3 9As of July 2019, there were over 19,000 registered taxis in Singapore, complementing a fleet of some 72,600 PHCs. All chauffeured private hire cars are required to display tamper-evident decals,
which are subject to regular inspection.
ROADS WITH NEW REACHES
Our latest Household Interview Travel Survey (HITS) revealed that over 5 million trips are
made on average each day on private vehicles, taxis and private hire cars. We regularly
Commuters will enjoy faster rides with full-day bus lanes.
review our regulatory framework and enhance the road network to ensure smooth
journeys on our roads.
AI AND BIG DATA SMARTER TRAFFIC LIGHTS FOR BUSES TRANSIT PRIORITY CORRIDORS
POINT TO POINT all journeys completed on taxis In August 2019, Parliament passed
We have been using big data, More green lights for buses means With more bus lanes and measures
technology and automation to faster and more reliable bus journeys for bus priority, buses will be able to TRANSPORT SECTOR and PHCs today. the “P2P Passenger Transport
improve transport planning services. for passengers on board. This is move more quickly. The revitalised With the entry of private hire cars Industry Bill” as a precursor for a
Rolled out in 2016 and completed in possible with the “Smart Bus Priority Bencoolen Street, the first road to (PHCs) and third-party taxi booking We reviewed the regulatory new regulatory framework that will
2017, the Common Fleet Management System” which facilitates green feature a Transit Priority Corridor service operators, the landscape framework for this sector and kick in from June 2020. The
System (CFMS) is a centralised bus traffic signals in favour of public (TPC), opened in May 2017. We for Point-to-Point transport (P2P) engaged key industry stakeholders framework will give us tighter
fleet management system which LTA buses that are delayed due to traffic will be implementing more TPCs has evolved significantly in recent such as the National Taxi control over this sector so that it
and bus operators use to monitor the conditions or accidents. progressively from 2020, in areas years. These services complement Association, National Private Hire better serves commuters.
location and performance of their such as Tengah and Bayshore. They our extensive public transport Vehicles Association, operators,
buses. Service control managers and Using Global Positioning System will include features such as bus network, with around 6 per cent of drivers and members of public.
bus captains work together to adjust (GPS) trackers to determine the lanes, bus-only roads and turns, and
bus operations in real-time to prevent exact location of approaching signal priority for buses. This will
bunching, and ensure a consistent buses, the system will communicate integrate with efforts to enhance
stream of bus arrivals. with traffic lights and prioritise bus travel time and convenience by NEW REGULATORY FRAMEWORK FOR THE POINT-TO-POINT (P2P) TRANSPORT SECTOR
movements if required either by public transport and active modes. Taxis and private hire cars (PHCs) are an important part of our vision for a well-connected land transport network, and complement our
Another project is FASTER, or Fusion extending the green signal duration public bus and train network.
AnalyticS for public Transport Event or shortening the red signal duration. Commuters can look forward to With the rapid growth and changes in the P2P transport industry, the Land Transport Authority (LTA) will introduce a new regulatory
Response, which harnesses AI to more regular buses and shorter framework from June 2020 and will be able to:
enhance commuting experience. It A six-month-trial was conducted on journey times when more TPCs are
two public bus services between
pulls information from a multitude
of sensors such as WiFi, farecards, November 2018 and April 2019. The
implemented, such as along the
upcoming 21.5km-long North-South
1 REGULATE OPERATORS BASED ON
TYPE OF SERVICES 2 ENHANCE THE
SAFETY OF 3 FACILITATE AN
OPEN MARKET 4 SUPPORTING AN
INCLUSIVE
and train, and video feeds to provide data collected is being analysed to Corridor, which is expected to be Taxi, PHC and carpool operators will need to COMMUTERS Operators will be TRANSPORT
obtain separate licences based on the services AND DRIVERS prohibited from SECTOR
proactive information services and determine whether the system can completed by 2026. they offer. There will be two categories of licences: Safety standards,
offering exclusive
Taxi operators will
arrangements to
round-the-clock visibility of public effectively complement existing A) STREET-HAIL SERVICE
such as suspending
drivers, so they
need to continue
those who despatch providing call booking
transport operations. This improves bus priority measures, such as bus Commuters flag down a taxi unlicensed drivers,
are free to choose
services so that
from the street or at taxi stands which operators to
public transport planning and timely lanes, B-signals at junctions and bus and stops.
will be imposed on
operators.
drive for.
those without access
to smartphones or
response to operations anomalies. priority boxes – which are aimed B) RIDE-HAIL SERVICE
booking apps can still
make such bookings.
at improving bus journey times Commuters book a PHC or
taxi through mobile apps or
and reliability. call booking services.
Carpool operators will also need to comply with
the regulations, such as not allowing their drivers
Call Booking
+65 12345678
to conduct more than two carpool trips daily.
[Applications for street-hail and ride-hail licences
will be open from February 2020.]
40 LTA ANNUAL REPORT 2018/19 HOW WILL TRANSPORT CONNECT OUR CITY? 4 1INTEGRATED TRANSPORT CORRIDOR
The North-South Corridor (NSC)
will be Singapore’s first integrated
transport corridor, featuring express
bus routes and ground-level cycling
trunk routes. When the 21.5km-long
NSC is completed in 2026, residents
in north will be better connected to
the city.
• First civil contract to design and
construct a 1.25km stretch of
the tunnels with two entry ramp
tunnels and two exit ramp tunnels
between Novena Rise and Toa
Payoh rise for the North-South
Corridor (NSC) was awarded to
Samsung C&T Corporation in
late 2017.
• In May 2018, two civil contracts
totalling S$1.16 billion were
awarded to construct tunnel
and commuter facilities for two
sections of the North-South
Corridor between Toa Payoh Rise
and Marymount Lane as well as
between Kampong Java Road and
Suffolk Walk.
• Six contracts were awarded
totalling S$3.14 billion to design
and construct the tunnels and
commuter facilities such as
pedestrian overhead bridges
The new Lornie Highway and underpasses improve traffic flow along Lornie Road and the PIE, and will cater to expected growth in future traffic demand.
and bus stops for six sections of
the NSC:
> between East Coast Parkway
BETTER ROADS AND NETWORKS PUNGGOL ROAD DEVELOPMENT REVERSIBLE TRAFFIC FLOW FOR (ECP) and Victoria Street
Even as we continue to encourage PROJECT KJE/PIE CORRIDOR > between Victoria Street and
more people to take public transport We are studying the possibility Kampong Java Road
NEW LORNIE HIGHWAY AND Punggol residents are enjoying By using new design and
and reduce reliance on private of using reversible traffic flow on > between Marymount Lane
SIME UNDERPASS new routes, thanks to the early construction technology, we were
transport, we are working to expressway lanes to improve traffic and Pemimpin Place
completion of road links that connect able to complete these projects
improve road connectivity in tandem The new Lornie Highway opened movement so that motorists can > between Pemimpin Place and
their rapidly growing new town to ahead of schedule. These included
with new developments and ease to traffic in October 2018 for get to their destinations faster. An Sin Ming Avenue
two key expressways. A new link Virtual Design and Construction
traffic congestion. This includes southbound travel towards Farrer engineering study on the feasibility
connecting Punggol Central to KPE (VDC), a more efficient and > between Ang Mo Kio Avenue
enhancements to existing roads and Road, and April 2019 for northbound of having reverse-flow traffic
and TPE (PIE), opened in November productive method of planning 3 and Ang Mo Kio Avenue 9
the construction of new roads to travel towards Thomson Road. schemes on PIE and KJE is currently
2018, alleviating traffic congestion and collaborating across teams,
facilitate traffic flow. underway, and will conclude by the > between Ang Mo Kio Avenue
With traffic projected to increase along the main roads leading to the as well as precast techniques of 9 and Sungei Seletar.
end of 2019.
20 to 30 per cent by 2020 from the expressways. Two other new slip moving concrete-casting off-site and
redevelopment of the Bukit Brown roads, one from TPE(SLE) Exit 6 at installing the components modularly. • In January 2019, a contract was
area, the new dual four-lane Lornie KPE/TPE Interchange to Halus Link awarded to construct a road
towards Lorong Halus and Punggol When all the new roads in this tunnel, an MRT station box and
Highway and Adam underpass aims
Central was opened in March, and project are completed by mid-2021, commuter facilities, between
to ease peak-hour congestion along
one linking Punggol Central via Exit 7 traffic flow will improve in Sin Ming Avenue and Ang Mo Kio
Lornie Road and the connecting
along TPE (PIE) was opened in the vicinity. Avenue 3.
Pan-Island Expressway, and cater to
future traffic demand. May 2019.
42 LTA ANNUAL REPORT 2018/19 HOW WILL TRANSPORT CONNECT OUR CITY? 4 3HOW WILL TRANSPORT CATER
TO ALL?GETTING AROUND SINGAPORE: INFRASTRUCTURE UPGRADES
The Tan Family in 2040 TO MEET DIVERSE NEEDS
K
We are focusing on accessibility as we develop our land transport
indergarten is over for Lily who is four. Breaking down barriers is key to ensuring a land transport
infrastructure to meet the needs of a diverse population.
system that is accessible to everyone. With the support
Grandpa and grandma, with baby
of technology, infrastructure and transport staff, public
Lynn, pick her up from school, and transport is more inclusive than ever.
head for Lily’s favourite snack, kaya toast, at
A gracious and inclusive public transport system does PRIORITY QUEUES AND CABIN
the nearby mall.
not come easy and needs a concerted effort from all To cater to the needs of the elderly,
less mobile and families with young
SAFER AND MORE INCLUSIVE
With Lynn in her stroller, they set off for the
of us. From tapping on technology to creating an app
for commuters with special requirements, to providing children, all MRT stations will have INFRASTRUCTURE
bus stop across the road. They enter the newly- dedicated queues for them at MRT stations and bus priority queues by the end of As we promote active mobility, we
installed lift at the pedestrian overhead bridge interchanges, we aim to make public transport as seamless
as possible.
2019. This will be extended to all
bus interchanges and Integrated
ACCESSIBILITY also continue to develop suitable
infrastructure – from barrier free
and make their way over with ease. At the bus
stop, grandma checks the electronic board for Most importantly, a pleasant commute requires everyone
Transport Hubs (ITH) by 2021. A
priority cabin will also be tested
BY 2020 paths to sheltered walkways – to
ensure a smooth and inclusive
bus timings – the feeder bus is arriving in 3 to play their part. Be it offering a seat to those who need on one MRT line by 2020 to journey. Safety is a major priority,
minutes. And it does, right on time. it more, or even flashing a simple smile, these actions will better address the needs of more such as a novel “Look up” trial in
go a long way in creating a great public transport system vulnerable commuters. Ang Mo Kio to get pedestrians to
As grandpa tries to carry the stroller onboard, in Singapore. ALL BUS STOPS WILL BE look up from their mobile phones.
BARRIER-FREE
the young man queuing behind him offers a • 47 pedestrian overhead bridges
helping hand. Grandpa finds a spot next to a have been installed with lifts
island-wide, with plans to equip
wheelchair user and secures the pram next A dedicated cycling path along car-lite Bencoolen safely connects cyclists to the city, west, north and south of Singapore.
29 more by 2022
to him using the stroller restraint system. The
family is all set for the 10-minute ride. • 200km of covered walkways
ALL PUBLIC BUSES WILL BE completed in 2018 under the
WHEELCHAIR-ACCESSIBLE AND HAVE Walk2Ride scheme, linking key
STROLLER RESTRAINTS amenities and residences within
400m of MRT stations and
BY 2022 200m of LRT stations
• 150km of covered walkways
between MRT stations,
residential areas and amenities
29 MORE PEDESTRIAN OVERHEAD will be added by 2040
BRIDGES WILL HAVE LIFTS INSTALLED
• To encourage pedestrians to
take their eyes off their mobile
phones when crossing the road,
we installed “Look up” pavement
TAXI AND PUBLIC HIRE CAR OPERATORS markings at a pedestrian
WILL BE ENCOURAGED TO HAVE MORE crossing leading to Ang Mo Kio
WHEELCHAIR-ACCESSIBLE VEHICLES MRT station
SILVER SUPPORT BY 2020
20 SILVER ZONES
to be constructed, with
a total of 50 Silver Zones
ready by 2023. Silver
Zones help make our roads
BY 2021 safer for the elderly with
features such as two-
2,300 BUS STOPS stage crossings that allow
across Singapore will be fitted pedestrians to rest at the
with elderly-friendly seats. midpoint.
46 LTA ANNUAL REPORT 2018/19 HOW WILL TRANSPORT CATER TO ALL? 4 7You can also read
