Challenge Everything you need to know for your adventure! - JH Ranch

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Challenge Everything you need to know for your adventure! - JH Ranch
Challenge
Everything you need to know for your adventure!
Challenge Everything you need to know for your adventure! - JH Ranch
LET US HELP PREPARE YOU FOR
         A GREAT WEEK AT THE RANCH!

                  Need to Contact Us?
☎:   800.242.1224 |   ☞:   info@jhranch.com |   : jhranch.com
 :    402 Office Park Drive, Suite 310, Birmingham, AL 35223
Challenge Everything you need to know for your adventure! - JH Ranch
Lets Go!
      My name is Bobby Peterson and I am so excited that you are planning to spend part
of your summer with us at JH Ranch doing Challenge! It is truly a unique program and I
cannot wait to have you come see it firsthand this summer!
      To give you a little glimpse of what you are signing up for here are a few things you
can look forward to. You're going to be hiking in the Redwood forest, jet boating on the
Rogue River, surfing in the Pacific Ocean, and discovering your true identity in the Lord. It's
going to be an amazing time for sure.
      As your Challenge leader, we will get to know each other very well. I will be with
you every step of the way helping you discover your life purpose as a child of God and developing your leadership
characteristics through teachings, testimonies and discussions. I first stepped on property at the JH Ranch as a
volunteer in 2011, and I'll never forget the feeling inside of me that just screamed with excitement. That summer was
the beginning of my "Everlasting Adventure." I learned what it was like to truly live as a child of God and develop a
deeper relationship with Him.
      After serving several of my summers at the Ranch, I moved to Birmingham from Jackson, Mississippi where I
                                      met my beautiful wife Mimi. We now have two daughters, Anne Harper (2.5)
                                      and Olivia (5 months). My life calling will always be leading people (especially
                                      students) to a greater understanding of God's love, and I truly am excited to be
                                      part of the experience when you encounter that firsthand!
                                        Leading Challenge gives me so much joy and have never felt more alive than I do
                                        leading at JH Ranch!

                                        Bobby Peterson
Challenge Everything you need to know for your adventure! - JH Ranch
SOME WAYS TO PREPARE FOR
                 CHALLENGE THIS SUMMER!

ONLINE ACCOUNT DASHBOARD�������������������������������������������������� 2

HOUSING��������������������������������������������������������������������������������������������� 2

RENTALS�����������������������������������������������������������������������������������������������3

PACKING LIST������������������������������������������������������������������������������������ 4

TRAVEL: FLIGHTS������������������������������������������������������������������������������ 8

TRAVEL: MORE DETAILS���������������������������������������������������������������� 10

YOUR MEDICAL AND DIETARY NEEDS�������������������������������������� 12

IMPORTANT THINGS TO KNOW�������������������������������������������������� 14

     PHONES, VALUABLES, STAYING IN TOUCH, EMERGENCIES

REGISTRATION CHECKLIST����������������������������������������������������������� 16

CANCELLATION POLICY���������������������������������������������������������������� 16

FORMS TO SEND BACK TO JH RANCH�������������� BACK POCKET

                                                                                                       1   1
Challenge Everything you need to know for your adventure! - JH Ranch
ONLINE ACCOUNT DASHBOARD

    Please log into your online Account Dashboard on jhranch.com to complete all forms and waivers.
    Some forms are also included in the back of this packet for you return to us.

    Whether you registered at the Ranch by phone, at a Host Family event, or through our website, your
    personal online Account Dashboard will direct you to completing everything necessary: Medical Forms,
    Terms and Conditions Agreement, Rentals and more. These items must be completed by March 1, 2020
    to maintain an active registration.

    When you log in to your account you will be directed to the main dashboard. Click on "View Current
    Registrations" to access forms. Simply click your name and you will be directed to the Services menu.

    You can also create an account for your student's JH Ranch Store Card (an easy way to make purchases
    at the Ranch with their JH name tag).

                                           HOUSING
                        All of our students stay in cabins with their teammates and coach. The teams are
                        built based on program, age, and geographic location of their home. We like our
                        teams to have variety!

                        Each cabin has approximately 8 bunk beds with mattresses, shared bathroom
                        with a sink, shower and toilet. Students are assigned a bunk like the ones in the
                        photo. We do not furnish toiletries, towels or bedding. Rental sleeping bags are
                        available. (See page 3 and 5)
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Challenge Everything you need to know for your adventure! - JH Ranch
JH RENTAL POLICY
We have a limited number of backpacks and sleeping bags for rent
during our student programs. Please reserve your rentals online
through your online account dashboard. Reservations for rentals will
close 2 weeks before the beginning date of the program or when
supplies run out, whichever comes sooner. Please call or email us if
you need assistance in making a reservation.

                         SLEEPING BAG RENTAL: $50
                           BACKPACK RENTAL: $50

LOSS/NON RETURN- You are responsible for the gear at all times between
checkout and return. It rarely happens, but if you lose it, we will need to
charge you our discounted replacement cost to replenish our inventory.

DAMAGES- Our rental rate assumes normal wear will occur. However, rips,
tears, excessive dirt/stains, or missing/broken parts noted upon return will
result in additional charges for repair or replacement.

LIMITED SUPPLY- If you are unable to secure a rental from JH Ranch, here
are some options:
    1. Consider borrowing from someone.
    2. Rental companies, such as Outdoors Geek www.outdoorsgeek.com
        rent quality gear for the outdoors.
    3. As a last resort, order gear online and ship it directly to JH Ranch. If
        you choose this option, please let us know in advance.

**Important: sleeping bags must be rated 10-20°F / backpacks must have an internal
frame with a minimum volume of 60 liters**

All students must return the Rental Policy in the back of this packet regardless
of a rental need.
                                                                                   3   3
Challenge Everything you need to know for your adventure! - JH Ranch
PACKING LIST

    DON'T           • It is VERY IMPORTANT that you follow this list as the items are
                      CRITICAL for your off-property activities.

     MISS           • Everyday summer clothes are fine for on-property activities.
                    • Label ALL belongings. (Items are easily misplaced)
    THIS!           • There are no laundry facilities available at the Ranch for guests.

                    ABSOLUTELY ESSENTIAL
              Be sure you have these so that you don't get left behind!

             □   1 pair long hiking pants
                                            *
             □                               *
                 1 pair of long underwear (not cotton; bring
                 wool, dri-FIT or similar)
                                                                            *  We suggest
                                                                            wool, synthetic,
             □          *
                 Socks (at least 1 pair must be wool)                       or dri-FIT for the

             □   1 fleece or down jacket
                                                                             warmth and to
                                                                                keep dry.
             □   1 water repellent rain jacket
             □   A warm hat (beanie, toboggan, etc.)
             □   1 internal frame backpack
                                                 **
                                               (minimum 60 liter)

                              LUGGAGE INFO:
           Luggage is limited at JH Ranch to three    (3) pieces per guest:
    1. One (1) duffel bag or suitcase that your student is able to carry-
       LUGGAGE CANNOT BE ROLLED ON RANCH PROPERTY.
    2. One (1) carry-on bag for personal items.
4   3. If you choose to bring your own backpack, this is allowed as your third item.
Challenge Everything you need to know for your adventure! - JH Ranch
CLOTHING:                                   GEAR:
                 □ 6-8 pairs of shorts                       □   2 1-qt. sturdy water bottles
                 □ 10-12 t-shirts (include some long-        □   1 ground pad to sleep on
                      sleeves)                               □   1 plastic ground tarp (used under
                 □ 2 pairs of jeans/long pants                     ground pad)
                 □ 1 sweatshirt                              □   1 headlamp or flashlight
                 □ 1 bathing suit (modest, lined one-        □   Insect repellent
                       piece for females, not low-cut)       □   Hat for covering in sunlight

                  SHOES:                                     □   Sunscreen

                 □ 1 pair of tennis shoes                    □   1 day pack/book bag

                 □ 1 pair of water shoes (or sandals
                     to be worn jet boading)                  OPTIONAL:

                  BEDDING & PERSONAL:
                                                             □ Sunglasses (strap recommended for
                 □ 3 towels (2 bath and 1 beach)
                                                                rafting)

                 □ 1 pillow with pillow case                 □ sheets (twin)
                                                               Bed
                                                             □ Rodeo attire (pictured)
                 □ 1 sleeping bag (Must be rated 10-20• F,   □ Casual banquet attire
                     synthetic or down filled)
                 □ Toiletries                 **             □ Phone card (may be purchased at
                                                                our Tradin' Post)
                 □ 2 pens or pencils                         □ Camera  (No GoPro 's. Cell phones
                                                                                    ®

                 □ 1 small Bible                                are taken up upon arrival)

*These
 Rental Items
       items are available for rent from
 the Ranch. Backpack rental is $50;
 Sleeping bag rental is $50; Quantities
 are limited, Reservations must be made
 2 weeks prior to your arrival with your
 online account, or call our office at
 800.242.1224. Please return signed
 Rental Policy located in the back pocket.
                                                                                                     5
Challenge Everything you need to know for your adventure! - JH Ranch
I did and
    I understood.

6
Challenge Everything you need to know for your adventure! - JH Ranch
If you want to go fast,
       go alone,
 if you want to go far,
      go together.
                          7
TRAVEL: FLIGHTS TO & FROM SMF

                                                      ARRIVAL:
    You are responsible for your student's travel to and from the Sacramento airport (SMF). Your student's
    arrival to Sacramento should be no later than 2 PM PT on the start date of your program. On arrival
    day, all efforts by our staff are focused on the arrival of the students, therefore, we are not able to pick up or
    drop off students at other airports.

    JH Ranch will provide transportation between the Sacramento airport and the Ranch. Read more on page 10.

    Please be sure to observe our luggage guidelines (page 4) as our luggage vehicles have limited capacity.

             DEPARTURE:                                                      LET US KNOW!
    Your student's departing flight should leave             It is critical that you inform us of your student's travel itinerary
    the Sacramento airport no earlier than 9:30              as soon as you confirm their flight. Once the flights are booked,
    AM on the last listed date of their program.             there are three ways to provide your information to us:

    We accompany all students safely through                  1. Via your account at www.jhranch.com
    security. After this point they are responsible
    to get to the proper gate for their flight.               2. Email Meg at mcallahan@jhranch.com
                                                              3. By phone at 800.242.1224

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Travel Notes for flights to and from the JH Ranch:
• Make sure to arrive at the airport at least 2 hours ahead of your
  scheduled flight time. Summer travel increases wait times at the
  airports. Departure times for all students tend to fall during
  congested travel times, so plan for twice the amount of time
  your student would normally need to get checked in.

• Be at the gate 45 minutes prior to departure. Boarding time is
  usually 30-40 minutes prior to take-off. Make sure your student
  is aware!

• Airlines no longer take cash as an option for luggage costs.
  Please ensure that your student's departing flight's baggage
  fees have been paid in advance, or that your student has a credit/
  debit card to pay for those departure fees.

• Please contact our office for our unaccompanied minor contact.
  If your student is an unaccompanied minor (14 years old or
  younger), make sure you pay the fee for both ways. Please do
  not voluntarily book your students as an unaccompanied minor
  if it is not required. It complicates the pick-up and drop off process
  for them.

• With hundreds of students flying to JH, flights out of Atlanta,
  Houston, and Dallas will most likely have multiple other JH
  students on them.

                                                                           9
TRAVEL: MORE DETAILS

                        Once your student steps into baggage claim, they will be greeted by 20+ JH staff members
                        ready to get your student efficiently and safely to JH Ranch. They will be checked-in and given a
                        catered lunch*. Based on arrival time and numbers, we will load the buses as soon as possible and
                        send them to the Ranch.
                        *If your student has any dietary restrictions, please make sure they have been recorded on your online account.

     SMF TO THE RANCH
     All students must arrive in the Sacramento airport (SMF) on the
     start date of the program before 2 PM PT.
     By bus, it takes around 6 hours to get to JH Ranch including a stop for
     dinner. If your student arrives late, the bus departure is delayed, and
     students arrive late to JH Ranch. With 300 students arriving and various
     unavoidable delays, we cannot approve any flights arriving after 2 PM
     Pacific Time.
     Our team will be in the Sacramento airport at 8:30 AM on the arrival
     date of the program. If your student arrives before then, they must wait
     in Terminal A baggage claim until we arrive.

     THE RANCH TO SMF
     All students must depart from the Sacramento airport (SMF) on
     the final date of the program after 9:30 AM.                                                       NOTE: Bring a sweatshirt/jacket for the bus ride in
     For return flights, we cannot approve any departure prior to 9:30 AM.                              case it is chilly on the air-conditioned buses. It also
     We plan arrival to the airport between 6:00 and 6:30 AM. That gives                                gets cool at night at JH, so they may need it when they
     ample time to ensure that each student is able to find their baggage, get                          get off the bus.
     checked in for their flight and through security.

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Other Travel Options:
Other than flying into the Sacramento airport, there
are two other options for getting your student to JH:
1. Car to JH: You are welcome to drive your student to
   the Ranch. Arrival time is 6-8 PM on the start date of
   your program. Contact Meg at mcallahan@jhranch.com
   if you choose to drive your student to the Ranch.
2. Car to the Sacramento airport: You can drop your
  student off at Terminal A of the Sacramento airport
  from 9-11 a.m. Make sure you locate one of our staff
  before leaving them. Please inform us if you choose this
  option.

EXAMPLE FOR PLANNING YOUR DATES:

If your student's program is scheduled from
June 21 - July 3, they will fly-in on the START date
June 21 before 2 PM PT, and fly-out on the LAST date
July 3 after 9:30 AM.

Remember to inform us of your student's
travel details (see page 8).

                                                             11
MEDICAL AND DIETARY NEEDS

                            So that we can meet your needs while you are with us, please complete your
                            medical form prior to March 1, 2020. Additionally, please be aware of the following:

     ALLERGIES                                                             If your dietary needs are not submitted on your medical form,
     Due to change in region, some of our guests experience allergy        we cannot guarantee your special menu will be provided.
     issues at the Ranch. If you are predisposed to allergies, we          We reserve the right to review the dietary restrictions and
     recommend that you begin taking allergy medication before arriving    decline your application. Extreme needs are assessed on a case
     at JH. Also, please be aware that our Big Top contains hay. Because   by case basis.
     of these things, we recommend that you bring allergy medication
                                                                           Please note that we cannot accommodate any airborne food
     that will best suit your needs.
                                                                           allergies.
     DIETARY
     JH Ranch serves a wide variety of meals and a cereal/salad bar in
                                                                           MEDICATIONS
                                                                           If you or your student require medications such as an inhaler or
     addition to the meal. Please let us know prior to March 1, 2020 if
                                                                           an epipen, please mark this on your medical form and turn in
     you have a dietary restriction so that we can make the appropriate
                                                                           your medical form no later than March 1, 2020. We require that
     accommodations. Please note that there is an additional $175 fee
                                                                           your student brings their own inhaler/epipen and keeps this
     per person for those requiring a specialized diet, for any of the
                                                                           medication with them at all times.
     following:
                                                                           Medications requiring refrigeration will be kept in the nurse's
        ● Gluten-free
                                                                           station.
        ● Dairy-free
                                                                           NURSE’S STATION
        ● Vegetarian/Vegan
                                                                           Our Nurse's Station is staffed by experienced staff. The station
        ● Egg-free                                                         is open for medication distribution and non-emergency
        ● Nut-free* ($125 special diet fee)                                situations. In case of emergency, our Hospitality Hut is always
                                                                           able to contact the nurse on-call to address immediate needs.
        ● Or any combination
                                                                           Basic over-the-counter medications and remedies for our
                                                                           guests' needs are available at the Nurse's Station.
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WE WISH WE COULD BUT...
Unfortunately, we cannot accommodate guests who:
 ● Have suffered a concussion within 8 weeks to the start of a
   program.
 ● Have undergone orthopedic or another invasive surgery within
   8 weeks to the start of the program (unless the surgery was a
   tonsillectomy, dental procedure or cosmetic surgery)
 ● Have uncontrolled seizures (seizure activity within the past month
   to the start of the program)
 ● Would require allergy shots during their stay
 ● Have airborne allergies (such as airborne peanut allergies)
Please contact our office if your student:
 ● Is restricted in activity level due to mental or visual impairments
 ● Has extreme physical activity restrictions
 ● If your student has had an invasive surgery within the past 12
   weeks
Our Medical Form has more details. If you need further clarification or
if any of these situations apply to your or your student, please contact
our office as soon as possible so that we can determine the best
options for you or your student. Contact us at info@jhranch.com or
1-800-242-1224.

Please fill out the Medical Form online by March 1, 2020.
                             Thank you!
                                                                           13
IMPORTANT THINGS TO KNOW

     PHONES & CAMERAS                                     SPENDING
     CALLING HOME:                                        DISCRETIONARY SPENDING:
     There is a phone provided for students to call       Your student may need additional spending money for the
     home (excluding the first three days). The JH        following opportunities: JH Snack Bar, JH Trading Post, Off-
     phone only accepts Prepaid Phone/Calling Cards.      property Excursions, Traveling to and from the Ranch. Typically
     JH cannot guarantee calling cards in our store. It   students spend about $100 during their time at the Ranch.
     is highly recommended to send calling cards with     To minimize the handling of cash, we offer a spending account
     your student if they must call home.                 (JH Store Card) linked to your student's name tag. Students
                                                          are allowed to receive up to $40 cash advance from their
     CELL PHONES:                                         Store Card for travel back home at the end of their program (a
     All cell phones are collected when students arrive
                                                          service fee may apply).
     on property. This ensures that phones are not
     lost, broken, or stolen while your student is with   TRADIN' POST:
     us. This also allows students to disconnect from     Our "Tradin' Post" is stocked with clothing, books, CDs, and
     buzzes, beeps, and rings. Phones are returned on     more, so leave a little extra space in your student's bag. (JH
     the final afternoon so that student's may charge     Store Card used here)
     their phones for the trip home.
                                                          SNACK BAR:
     PHOTOS:                                              Our amazing hand blended milk shakes and the rest of our
     While we recommend that your student bring           snack menu is available every afternoon and evening after Big
     their own camera*, we also have a team of            Top. (JH Store Card used here)
     photographers taking pictures throughout the
     entire program. Photos are uploaded daily.           EARLY BIRD CREDIT:
     While we do our best to capture photos of every      If you registered your student prior to September 1, 2019, a
     student, we cannot make a guarantee. Delays in       $200 store credit will be waiting when your student arrives.
     posting photos will occur when photos are taken      This credit is to be used while at the JH Ranch and can only be
     on adventures away from the Ranch property.          used while on JH property. Any remaining amount left at the
     Photos are available at gallery.jhranch.com          end of the session is non-refundable.
     *See VALUABLES

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STAYING IN TOUCH                               WHAT'S IN YOUR BAG?                               9-1-1
BIRTHDAY POLICY:                               VALUABLES:                                        EMERGENCIES:
We celebrate all of the student birthdays      We advise all students to leave expensive         You will be notified immediately of any
that occur during the program at the           and sentimental items such as jewelry,            emergency regarding your student, either
end of the session. If you would like to       electronic devices, expensive sunglasses,         physically or otherwise. Be assured that
participate in celebrating your student's      important heirlooms, etc. at home. JH             JH has an emergency evacuation plan
birthday while at JH, please be on the         Ranch is not responsible for lost or              should our property ever be threatened by
lookout for the birthday email that will be    stolen valuables. We recommend that               a fire.
sent out in May 2020.                          water bottles, clothing, towels and other
                                               significant items are labeled so that they        LOST AND FOUND:
PACKAGES AND MAIL:                             can be easily returned if lost.                   Please contact us as soon as you
While we would love for you to write letters                                                     realize your student has a missing
to your student during their program, our      PROHIBITED ITEMS:                                 item. Unclaimed items are donated on
mail system in Etna is easily overrun during   Please be aware that chewing tobacco,             September 1. We request payment to
summer due to the size and capacity of         cigarettes, alcohol, marijuana, vaping, illicit   cover shipping costs for lost items being
our local post office. They are also not       drugs, fireworks, knives and weapons are          returned to your home.
equipped to handle packages, so we             strictly prohibited at the Ranch. Violation       Often, missing items can be avoided by
kindly request that you please do not send     of this policy and any inappropriate              marking items clearly with your student's
packages or mail to your student, as we        behavior disruptive to the program will           name while packing at home.
will not be able to deliver them.              result in a student being asked to leave
                                               without a refund.
EMAIL DELIVERY TO
STUDENTS :                                     PRESCRIPTION DRUGS:
If you wish to write your student, please      If your student will be bringing
consider our email delivery service. Email     prescription drugs, let us know in
message delivery may be purchased              advance. Depending on the drug, some
through your online dashboard so that you      prescriptions will need to be stored in
can communicate to your student during         the Nurses' Station and administered as
the program. A 48-72 hour window from          prescribed.
receipt to delivery can often happen due to
the students being off-property.

                                                                                                                                       15
STEPS TO COMPLETE
                                                YOUR REGISTRATION

     FINAL DETAILS:                                                   REQUIRED by March 1, 2020
     Please be looking for some very important information
     regarding your program that will be emailed to you about
     8 weeks before your program's start date.                             Complete medical form online for your student
                                                                             (Includes special dietary needs, allergies, etc.)
                                                                             by March 1, 2020.
     CANCELLATION POLICY:
     Tuition (less $300 cancellation fee) is fully refundable until
     March 1, 2020. A tuition refund of 50% is available between           Complete Conditions of Application, Responsibility
     March 1 and April 1, 2020. If your cancellation occurs after            Waiver, Acknowledge Statement of Faith, Rental
     April 1, 2020, the entire tuition will be forfeited. Your               Policy and Complete Terms and Conditions by
     registration credit becomes non-transferable to a different
     date once your program start date is less than 30 days away.            March 1, 2020. Forms found in the back of this
                                                                             folder.
     Read more in the JH Ranch Terms & Conditions included in
     the back pocket. Please contact us as soon as possible if you
     decide to cancel your registration.                              Recommended by March 2020

                                                                           Travel plans completed and all flight information
            Contact us at info@jhranch.com or                                 provided to JH Ranch. This can be provided
            1-800-242-1224 with any additional                                online through your Account Dashboard,
             questions, comments or concerns.                                 email, or phone. (see page 5 for details)

                                                                           Sleeping Bag/Backpack rental request submitted
                                                                              (see page 3)

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