Chronicle NEW LOOK KENILWORTH GETTING CLOSER - Stevenage Borough Council

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Chronicle NEW LOOK KENILWORTH GETTING CLOSER - Stevenage Borough Council
Chronicle
      Stevenage Borough Council’s quarterly residents’ magazine                    Spring 2019

NEW LOOK KENILWORTH    60 YEARS OF      COUNCIL HOUSE      SCHOOLS UNITE AGAINST    GORDON THE GOOSE
  GETTING CLOSER      STEVENAGE DAY    FACTS AND FICTION       KNIFE CRIME            GOES GLOBAL
Chronicle NEW LOOK KENILWORTH GETTING CLOSER - Stevenage Borough Council
Chronicle Magazine

                                                                                              Inside
 Leader’s                                                                                     Welcome to the
                                                                                              Spring edition

 column
                                                                                              of the Chronicle,
                                                                                              the magazine for
                                                                                              Stevenage people.
                                                                                              Here’s what to look
 Welcome to the new issue of the Chronicle,                                                   out for this issue…

 providing you with the latest updates on
 council news and initiatives.
                                                                                             2     Sharon Taylor’s
                                                                                                   column

                                                                                             3     News

F
      ollowing last month’s budget announcement for Stevenage residents and in
      spite of further government cuts to our funding, I am pleased to share great
      news. Over the first two weeks of April, the council will invest in a Spring
 Clean for the town. This is your chance to get involved, by volunteering to tidy up         4-5        A look
                                                                                                        ahead
                                                                                              to our Diamond
 Stevenage and get it looking good in time for summer. If you fancy dipping your toe
 into the world of volunteering then get in touch. We are looking for as many people          anniversary
                                                                                              Stevenage Day and
 as possible to lend a hand with our Spring Clean initiative.
                                                                                              other ongoing events
 Remember, we have a Locality Community Budget to help finance any ideas or
 suggestions you may have to improve different aspects of Stevenage. Let us know
 your thoughts - we’d love to hear from you.
                                                                                              6-7      Spring
                                                                                                       into action
                                                                                              - become a green
 The countdown to Stevenage Day has started. Can you believe it will be our 60 year           space volunteer
 anniversary? Which makes 2019 a Diamond birthday for Stevenage Day. It’s another
 opportunity to get involved in a special day and become part of the cultural fabric of
 Stevenage. We pride ourselves on the town’s cultural activities and Stevenage Day
                                                                                             8     Council housing
                                                                                                   myths busted
 marks another vibrant event in our annual events calendar.

 Finally, our three priorities, as voiced by you in our residents’ survey, through
                                                                                             10        Regeneration
                                                                                                       has started
 social media channels and in feedback to our council staff, are moving forward.
 For those of you concerned with regenerating our town, we continue to work with
 our development partners and have some exciting plans in the months ahead.
                                                                                             11       Step Back in
                                                                                                      Time

                                                                                             12
 We are continuing to build affordable homes for the people of Stevenage and our                       What’s
 community safety programme, making Stevenage a safe place, in partnership with                        On
 the Police, continues. I am pleased to let you know that as part of our Cooperative
 Neighbourhood Management programme we have recruited four Neighbourhood
 Wardens to help look after our town.                                                        13        Meet your
                                                                                                       council staff

 If you are interested in hearing about our initiatives or volunteering to support our
 Spring Clean or Stevenage Day event, simply contact the team on                             14-15
                                                                                              Councillor Surgeries
 chronicle@stevenage.gov.uk.

 Councillor Sharon Taylor OBE
 Leader of Stevenage Borough Council                                                         16        Key
                                                                                                       Helplines

stevenage.gov.uk      chronicle@stevenage.gov.uk   @stevenageboroughcouncil   @StevenageBC   facebook.com/stevenageboroughcouncil

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Chronicle NEW LOOK KENILWORTH GETTING CLOSER - Stevenage Borough Council
The magazine for Stevenage people

Greedy goose       Life’s a gas for new
Gordon goes global Liberty apprentice
A children’s story-style booklet on the dangers        A young Stevenage tenant is starting the
of feeding bread to ducks and geese and written        year with bright prospects thanks to
by the council’s green spaces officer has been         property services company, Liberty
adopted on the other side of the Atlantic.             Group - a long-standing partner of
                                                       Stevenage Borough Council.
Gordon the Greedy Goose , written by council
officer Joel Gainsford, tells the story of a goose     Sam Haynes, a Stevenage
who gorges on too much bread and finds himself         Borough Council tenant,
unable to fly. It was written as an allegory to warn   secured a gas engineer
people about the dangers of feeding too much           apprenticeship with the
bread to the waterfowl at Fairlands Valley Lakes.      company, and undertook a 15-
                                                       week training course to secure
Now, MacArthur Park in Little Rock, Arkansas, has
                                                       a CGLI Level 3 Gas Diploma.
adopted the story for its own wildfowl awareness
campaign.                                              After completing his courses he has
                                                       been selected by Liberty to help build his
“We obtained permission from Stevenage Borough
                                                       career, gain valuable experience and complete
Council to re-print this booklet ,” said Stephan
                                                       his apprenticeship working in homes across the town.
McAteer, Director.” and will distribute it with
the assistance of a Conservation License Plate         Liberty currently delivers gas maintenance services
Education Grant from the Arkansas Game and Fish        for Stevenage Borough Council and is actively creating
Commission. By educating park visitors about           apprenticeship roles as part of its commercial commitment to
the harmful effects of feeding geese, we hope          create local job opportunities.
to develop a greater appreciation of appropriate
interaction with waterfowl and the environment.        Sam used to work part time in a local carvery restaurant, and
Visitors and geese will be happier.”                   is following in the footsteps of his father by completing his gas
                                                       engineering training at Barrett Bell.
                                                       He joined Liberty at the beginning of January 2019 and will
                                                       now shadow experienced engineers working on Liberty’s
                                                       contract with Stevenage Borough Council.
                                                       He said: “I’ve always wanted to work in this sector after being
                                                       inspired by my Dad, and my training with Barrett Bell was a
                                                       great way to get a foot in the door. I’m really excited to have
Stevenage Youth Council has welcomed some new          been given the opportunity to develop my skills and experience
members and allocated new roles.                       with Liberty Group and putting what I’ve learnt into practice.”
Lead by Youth Mayor Ugonno Umunnakwe, roles
in the council include a chair (Jen), vice chair       His manager, Dave Sandford, added: “Sam is proving to be a
(Santino), secretary and treasurer (Elliott and        confident engineer with great customer service skills, and we
Ollie), media communications team (Emily, Enola        are continuing to support him and coach him until he is ready
and Kevin), events and trips team (Emma, Jerome        to work independently.”
and Paul), school and youth work (Paige, Ugo and       Ian Craig, Regional Director for the South, at Liberty Group
Kabita) and a funding team (Danielle, Will and         said: “At Liberty, we are proud to offer apprenticeships that
Evelina).                                              give young people like Sam a platform for a successful career
Youth Councillors promote the voice of young           with us.
people, get involved in local decision making and
campaign on issues that are important to younger       “We are looking forward to continuing to work with Stevenage
residents. The Chair of the Youth Council also         Borough Council to give more local young people a chance to
holds a non-voting seat at Stevenage Borough           build a brighter future for themselves.”
Council meetings.                                                                                                        3
Chronicle NEW LOOK KENILWORTH GETTING CLOSER - Stevenage Borough Council
6T 0
Chronicle Magazine

                               YEARS OF
                               STEVENAGE DAY
       his year marks the Diamond          Rock in the Park and the whole event      a licensed bar and over 200 stalls
       anniversary (60 years) of           is the highlight of the Stevenage         dedicated to charities, voluntary
       the annual Stevenage Day            Festival. This year’s Stevenage Day,      organisations and local businesses,
festival, the town’s biggest charity       which takes place on 9 June at its        now is your chance to book your
fundraising event and there are            traditional location on King George’s     place at this special anniversary day
still opportunities to book your           Playing Fields promises to be bigger      for all the family.
organisation’s stall at this year’s        and better than ever.
special show.                                                                        If you’re interested in being part
                                           As well as rides and attractions,         of the fun or sponsoring the event,
Last year’s event attracted more than      arena displays and live entertainment,    contact stevenageday@stevenage.
30,000 people, making it the largest       free parking and free activities, there   gov.uk or call 01438 242712.
free event of its kind in Hertfordshire.   will be a wide variety of specialist
It incorporates the Twin Stages of         food vendors with local produce,

WORKING FLAT OUT ON REFURBISHMENTS
C
      ouncil officials met up with         Close and Plash Drive with work           qualifications, enabling them to work
      SBC partners Wates Group             shortly set to commence at                in the sector.
      and Mulalley Construction            Gladstone Court, Kimbolton
to venture out in plummeting               Crescent, Skipton Close, Four Acres       Launched in 2005, more than 1,500
temperatures and check on the              and Julian’s Road. Look for the           learners nationwide have completed
progress of the £45million worth of        Stevenage Borough Council signage         the course so far. All graduates of
major refurbishments being carried         around the town and you will get a        the course also receive six months
out on 550 blocks of flats throughout      sense of how much work is taking          support afterwards to help them find
the town.                                  place.                                    a job.

The five-year project, designed to         The council is working closely with       Activity has also included careers
prolong the life of 4,000 homes in         construction partners Mulalley and        events at North Herts College and
the town, includes repairs to roofs,       Wates, which is also putting back         Marriotts School.
windows, structural repairs, rewiring,     into the community with the creation
fencing, paving, signs and some            of new locally-staffed jobs and future
redecoration of communal areas.            career initiatives through its Building
                                           Futures scheme, which sees trainees
Work is underway in various                learn a variety of construction skills
locations across the town including        before eventually obtaining their
Pitt Court, Albert Street, Southend
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Chronicle NEW LOOK KENILWORTH GETTING CLOSER - Stevenage Borough Council
The magazine for Stevenage people

Schools unite against
knife crime
K
     nife crime is an epidemic that      where drug gangs are
     affects not only inner-cities but   spreading out of cities and
     is fast spreading into suburban     into suburbs.
areas as it reaches record levels in
the UK.                                  In a bid to stem this
                                         rising tide of violence,
According to the latest figures from     the council is part of a
the Office of National Statistics, the   joint initiative with Hertfordshire
number of fatal stabbings in England     Constabulary, Hertfordshire County    Neighbourhood Initiative Fund. The
and Wales in the 12 months leading       Council and a number of third         schools each made a film on the
up to March 2018 was the highest         party support agencies to increase    subject which was assessed by a
since records began, with 285 killings   awareness of knife crime and the      panel of experts, including TV Actor
by a knife or sharp instrument.          issues around it.                     Kevin Whately, Chief Constable
                                                                               Charlie Hall and Film Composer
One in four of these were young men      Five secondary schools in Stevenage   David Arnold.
aged between 18-24 and there was         recently took part in a project to
a 45 per cent increase in the number     explore the reasons why young         The finalists took part in a red
of victims aged 16-24.                   people carry knives.                  carpet screening event at Stevenage
                                                                               Cineworld, which saw the film by
The problem has been exacerbated         Operation Edge is a competition       Marriotts School declared the overall
by many factors including and the        funded by local and county            winner, with Barnwell School named
spread of so-called ‘County Lines’       councillors and the Safer             as the runner-up.

                                                                                                                       5
Chronicle NEW LOOK KENILWORTH GETTING CLOSER - Stevenage Borough Council
Chronicle Magazine

Spring into action - volunteer!
With the return of (we hope) better weather, spring brings with
it fresh opportunities to get outside and enjoy the town’s open
spaces. But did you know that you can double up on that
enjoyment by becoming a green spaces volunteer and help
keep the town in the trim? Read on to find out more…

G
     etting out in the fresh air,        Your personal preferences will be        Or if you’re not keen on that….
     meeting new people and              taken into account but activities may
     becoming active in the              include woodland ride maintenance        • Talks and presentations to local
community brings huge benefits in        and coppicing, bulb planting,            groups and organisations.
terms of health, well-being, fitness     ecological surveys, improvements         • Taking photographs
and confidence. And our green space      to ponds, and the installation of bird
volunteers are also a vital asset that   and bat boxes. It might also include:    You don’t have to devote your
helps to maintain the town’s green                                                entire existence to it. Volunteers
spaces such as parks, woodlands          • Promotion of green spaces and          are welcome to attend for as much
and wildlife reserves.                   environmental projects                   or as little time as they can spare.
                                         • Practical conservation and habitat     Whether you have one hour or four
As a volunteer, you will join a team     management                               hours to volunteer, everybody’s help
of staff and other volunteers to help                                             is welcomed and valued.
undertake improvements to open           • Wildlife surveys
space projects around the town.          • Litter picking
There will be opportunities for
activities in different types of green   • Assisting with events and
space including parks, woodlands         community projects
and ponds undertaking a broad            • Building and repairing fences,
variety of tasks.                        picnic tables, and other structures
                                         • Site clearance including clearing of
                                         scrub and other vegetation
                                         • Digging
                                         • Weeding
                                         • Planting
                                         • Pond clearance

6
Chronicle NEW LOOK KENILWORTH GETTING CLOSER - Stevenage Borough Council
The magazine for Stevenage people

Sessions will normally take place at   However, if you have any skills/        We will also require you to sign a
weekends, although there may also      experience/knowledge that you think     Volunteer Agreement which outlines
be some opportunity for mid-week       might be useful let us know as we       what you can expect from us and
volunteering.                          may even be able to develop new         what we expect from you as a
                                       volunteering opportunities on the       volunteer.
You do not even need specific skills   back of this.
or experience. We encourage and                                                You will then be provided with a
welcome people from all sectors of     New and existing volunteers are         volunteer starter pack which will
our community to volunteer and no      always supported and guided by          contain additional information
previous experience is required. You   staff working for the council’s         that may be of interest, such
just need to enjoy the outdoors and    Environmental Services or our           as forthcoming volunteering
want to make a difference to the       partners. You will receive support      opportunities and on community
town where you live.                   and supervision from the member         green spaces in Stevenage.
                                       of staff with whom you are working.
                                       There will also be opportunities for    If you are interested in
                                       you to talk about any great ideas you   volunteering, you can download
                                       might have for volunteering tasks in    an application form on the
                                       other parts of the town.                Stevenage.gov.uk website; email at
                                                                               parksandamenities@stevenage.gov.
                                       Once we receive your completed          uk; write to us at: Environmental
                                       form we will contact you to arrange     Services, Green Spaces Policy and
                                       a mutually convenient time to           Development Team, Daneshill House,
                                       meet, to see proof of your identity     Stevenage, Herts, SG1 1HN. Or call
                                       and address and to answer any           on 01438 242323.
                                       questions that you may have.

                                                                                                                      7
Chronicle NEW LOOK KENILWORTH GETTING CLOSER - Stevenage Borough Council
Chronicle Magazine

COUNCIL HOUSING:
B
       ack in the good old           fewer local authority social housing        Why does my position on the
       days, getting a council       properties available due to Right           Housing Register list change?
       house used to involve         to Buy; massive under-funding of            Your position on the shortlist is
                                     the social build program; removal           based on your priority banding
the relatively simple matter of
                                     of building grants; borrowing               and the number of applicants that
putting your name on the waiting     restrictions on local authorities and       may bid on the homes advertised;
list and…. well, waiting a while.    demand on social housing has also           therefore your position may change
The opportunity to buy your own      increased as property values have           on a weekly basis. For example, in
council home and a significant       increased etc.                              one week you may have the second
shortfall in the number of new                                                   position, but in the following week,
homes being built has created        When my children turn 18 and                should someone with a higher
                                     want their own home, can they               priority place a bid your position
a huge scarcity in available
                                     simply turn up at the Council               will go down.This means that your
homes. So what are the facts         Office and be given a house?                position is never static and will
about council housing now?....       Not really, no. Once your child turns       move up and down depending on
                                     18 they can apply to be registered          who else bids and what homes are
How many council homes are           on the Housing Needs Register, this         available in any given week.
there in Stevenage?                  means completing an application
There are currently 7808 homes.      form. You can get a form by                 Why doesn’t the council
                                     contacting our Customer Service             advertise all their homes when
How does that compare with the       Centre. Everyone who successfully           they become vacant?
rest of the country?                 registers for housing will be notified      There are instances where we
Just eight per cent of the UK        of their registration date; banding         have a legal requirement to house
population now live in council-      and reference number to login to            applicants, such as in urgent cases
owned property. In Stevenage the     the Homes 4 U website so that bids          of repair or if a specially adapted
figure is 28 per cent.               can be made.                                home becomes available for
                                     https://home4u.org.uk                       example. Although rare at times
Why are there so few houses          Available properties (including             we may also have to withdraw a
available?                           Housing Association properties) are         property that has been advertised.
Of the 274 general need lets in      advertised on a weekly basis and            Again, this will usually be due to the
2017/18, 158 were either houses      applicants can express an interest          urgent rehousing of an applicant in
or bungalows. Generally, there are   in them.                                    relation to the examples given above.

    How many council homes                            How does that compare with the rest of the country?
    are there in Stevenage?                                     UK population                     Stevenage

    There are currently                                                8%

    7808
                                                                                                              28%

                                                                   92%                              72%

    council homes                                           Council owned property       Non council owned property

8
Chronicle NEW LOOK KENILWORTH GETTING CLOSER - Stevenage Borough Council
The magazine for Stevenage people

FACTS AND FICTION
I was accepted onto the Housing        3 x 6 Bedroom Houses – zero             to relieve their homelessness by
Register sometime ago, why             have been available for re-let in the   helping them to find alternative
would my housing application           time span                               accommodation such as a private
bidding date change?                   50 x 5 Bedroom Houses – 3 have          tenancy. If someone does become
Once your application has been         been available for re-let in the time   homeless, is found to be a priority
approved and added to the              span                                    need and has not caused their own
housing register, you are provided     366 x 4 Bedroom Houses – 12             homelessness, the Council’s help
with a priority date. This date will   have been available for re-let in the   can include the offer of a tenancy in
remain with you during the whole       time span                               a Private or Social Housing home.
time you are bidding on properties.
The only reason the date will          Is it easier to get a house if you      What is the council doing to
change is when you have a change       present yourself as homeless?           house people sleeping rough?
of circumstances which will            If you present yourself as homeless,    The Housing Options team walk
change the banding you are in. An      it doesn’t always mean you will be      around the Town Centre and Old
example of this is adding another      housed in Council accommodation.        Town every weekday and try to
adult/child to your application and/   In April 2018, new homelessness         engage with any rough sleepers they
or a medical priority banding is       legislation came into force called      see and to encourage them to come
applied.                               the Homelessness Reduction              in to the Council for advice and
                                       Act. Local Authorities have new         assistance. Our Community Safety
How many larger-sized homes            duties to work with anyone              team also visit areas where rough
does SBC have and how often            presenting to them as potentially       sleepers are reported. We are able
are they available?                    homeless and to try and prevent         to refer to hostels and The Haven
In the financial year April 2017-      them becoming so. Each case is          and help those sleeping rough to
March 2018 and the first two           allocated to a Housing Options          engage with other support services.
quarters of this year April to         caseworker and they work with           If members of the public are
September 2018, only 15-larger         each individual or family in drawing    concerned about anyone sleeping
sized properties became available.     up a personalised housing plan to       rough, they can contact the national
Stevenage has a limited number of      help them keep their current home       24 hour rough sleeping referral line
properties, the information below      or find alternative accommodation.      StreetLink on 0300 500 0914 or
shows how many properties of           Both parties must agree to the          online at www.streetlink.org.uk
the larger size we have and how        steps in the plan. If the local         For more information please contact
many were available to let in the      authority cannot prevent someone        housing.advice@stevenage.gov.uk
timespan listed above                  becoming homeless they must try         or call 01438 242242.

  How many larger-sized homes does SBC have and how often are they available?
 The breakdown from April 2017- September 2018 is:

              3                                   50                                    366

   x
              Six Bedroom Houses                  Five Bedroom Houses                   Four Bedroom Houses

   0 became available                   3 became available                     12 became available

                                                                                                                      9
Chronicle NEW LOOK KENILWORTH GETTING CLOSER - Stevenage Borough Council
Chronicle Magazine

 New-look for Kenilworth Close
 A
       complete revamp of                of property types to the area.          open to the wider public as well
       Kenilworth Close, in Bragbury                                             as the residents of the scheme
       End has been given the            Some 236 new homes are
                                         being built, of which 118 will be       and a much improved and more
 go-ahead and demolition is likely                                               structured green space.
                                         for social and affordable rented
 to begin this year in Spring, with
                                         accommodation.                          There will also be four new
 construction planned to begin in
 the summer.                             The development includes a new          improved retail units included in the
                                         state of the art independent            development.
 It will include a mix of houses and     living scheme for older people
 flats which are for sale, affordable    consisting of 88 one and two            If you have questions or concerns
 rent and social rent and will help to   bedroom apartments. It will also        about the Kenilworth development
 meet the needs of a diverse local       boast new facilities including a roof   you can address them to Housing.
 community by bringing a varied mix      terrace garden, a café that will be     development@stevenage.gov.uk.

10
The magazine for Stevenage people

Step Back
in Time
T
      he rejuvenated Market Place is now a
      new area for families and children to
      relax and enjoy in the centre of town.
Working alongside contractor Meeres Civil
Engineering throughout the year-long project,
we invested in improvements to paving,
street furniture, added greenery and a raised
lawn area to breathe new life into the area.
Contrast it with how it used to look before
we made the improvements and we hope
you will agree it is much more attractive for
shoppers, youngsters and shopkeepers alike.
Take a look further back and you can see
how it was when it was first being built.

                                               11
Chronicle Magazine                                                                                  Looking
                                                                                                 for someth
                                                                                               to do? Che ing
                                                                                                          c
                                                                                                our events k out

What’s On:
                                                                                                discover id and
                                                                                                           e
                                                                                                right on yo as
                                                                                                            u
                                                                                                 door step.. r
                                                                                                            .

 March 2019                                 April 2019                                  June 2019
 Museum: The Windrush:                      Town Centre: Continental                    Town Centre: Stevenage
 seasons of migration and                   Market                                      Festival Fun Day
 settlement                                 3-6 April 10am – 6pm daily                  Saturday 1st June
 27 March – 29 June                         Come to Queensway to sample a wide          Town Square
 When the new town was built, people        array of food from all over Europe          The Stevenage Festival is working
 came from far and wide to make their       including wine, cheese and meats.           with the Arts & Heritage Forum (which
 homes here. This exhibition explores                                                   is supported by SBC) to put together a
 the story of those who made the            Town Centre: Easter Lego Trail              fun day for all the family to celebrate
 journey from the Caribbean and their       8 – 19 April                                the launch of the council’s cultural
 contributions to the town.                 New for Easter. Follow the trail of Lego    strategy and also the 25th anniversary
                                            pieces in participating retailers around    of the Stevenage festival.
 Museum: Saturday Morning                   the town centre to complete the             Things will kick off in the Town Square
 Movie Box                                  Easter-themed puzzle.                       at 11am with performances of music
 9 March, 6 April, 11 May
                                                                                        and dance and food stalls.
 Children only (no adults). Watch a film,   Museum: 60 years of the Town                At around noon there will be an
 do simple arts and crafts and enjoy a      Centre                                      invasion of drummers converging on
 snack, then share your thoughts on the     20 April 2pm-4pm
                                                                                        the town square from all directions.
 film. Numbers are limited so book in       The Queen came to Stevenage to              They will meet up with other
 advance.                                   open the town centre 60 years ago,          musicians in the square to perform a
 For children aged seven and over.          the first pedestrianised shopping area      fusion piece for drums and steel pans.
 £2.50.                                     in the country. The museum will be          There will be an opportunity to join in
                                            celebrating with a 50s-themed party.        with junk percussion created for the
                                                                                        event.
 Museum: Saturday Afternoon
                                                                                        At around 1 pm there will be more
 film and tea                               May 2019                                    music and dance on the performance
 16 March, 13 April, 25 May                 Town Centre: Outdoor Cinema                 stage in the square.
 Starts at 2pm for the film and tea.        Saturday 25th May Town Square               An activity pack will be available for
 Suitable for over 12s. £5 per person.      Free films by the fountain in the town      families to help them find out more
                                            centre. Two to three showings a day         about the New Town, put together by
 Museum: Family Saturdays                   with the films chosen via a Twitter poll.   students from North Herts college.
 23 March (2pm-3pm)
 Whether you’re a hard-headed Roman,
 a tired Tudor or a stubborn Stuart there     FREE PARKING ON SATURDAYS
 be something for you as the museum           On selected Saturdays throughout the year there will be free
 offers up the greatest games in history.     parking in the multi-storey car park from 8am- 6pm
 Museum: Toddler Move Time                    Saturday 30 March
 6 March, 3 April, 1 May                      Saturday 20 April
 10am-11am                                    Saturday 25 May
 Explore the museum with our visiting         Saturday 29 June
 dancer. Hop, jump and wriggle your           Saturday 27 July
 way around the space. Fun for under-         Saturday 17 August
 fives and their parents and carers. And      Saturday 21 September
 it’s free.                                   Saturday 26 October
                                              Saturday 30 November
 Museum: Under Fives                          Saturday 7 December
 Stories, games and arts and craft fun

12
The magazine for Stevenage people

Meet….
Ever wonder who the people are
behind your council services? Let
us introduce you to some of our key
members of staff...

Danny Stearn,                                                   Nicola Loughrey,
Refuse & Recycling                                              Senior Customer
Operative                                                       Service Advisor
As well as keeping Stevenage clean and                          It’s Nicola’s job to help Stevenage
tidy, and helping the team recycle more                         residents resolve issues that the council
than 400 tonnes of waste materials                              is responsible for or can help with, and to ensure
every month, Danny will be running                              the customers are able to access the services
the London Marathon this year to                                that they need.
raise money for Kidney Research UK
- a charity which funds research that                           “It’s a fantastic place to work,” says Nicola. “First
focuses on the prevention, treatment                            of all we have an amazing team. Every member
and management of kidney disease.                               of the team, be it management or an apprentice,
                                                                new starter or someone who is multi-skilled…
“My Grandad, my absolute hero,                                  we all work together to resolve enquiries.
needed a kidney transplant when
my Mum was only eight years old,”                               “The long term aim of this will always be to
explained Danny. “Due to the success                            enhance the customer’s journey. We deal with a
of this transplant, he then went on to                          variety of enquiries and issues every day. It could
live another 25 years and I couldn’t                            be someone who has reported a missed bin. It
be more grateful that this helped my                            could be somebody who is recently homeless; it
Grandad live for as long as he could.                           may be somebody reporting a repair, or help with
                                                                a benefit enquiry. The list goes on.”
“I want to raise money for this charity
to help other people just like my                               As well as dealing with all sorts of different
Grandad that may be in the same                                 customer issues, Nicola is also helping the
situation so that they can live a normal life. Right now, the   council move towards a better digital offering so
lives of over three million people in the UK are threatened     that residents who prefer to can gain immediate
by chronic kidney disease and no one knows when it may          access to services through the website, social
strike next, it can affect anyone, young or old.                media, or email.

“Those that know me, will know I don’t do much running          “We are currently developing the Customer
and never set foot in the gym. You’re more likely to find       Service Centre, introducing other services and
me in a pub with a beer in my hand so this really is a big      aiming to take a more digital approach. Of
challenge for me and I honestly wouldn’t be able to do it       course there will be staff on hand but the digital
without all the love and support you have shown me.”            approach will make the customer’s experience
                                                                easier and they will be able to access services
Danny has set himself a fundraising target of £2,100. If        more independently.”
you want to help him reach his target, you can pledge any
amount online here -                                            Visit www.stevenage.gov.uk to see how easy it is
https://uk.virginmoneygiving.com/DannyStearn                    to access services.

                                                                                                                  13
Chronicle Magazine

Councillors and ward surgeries
 Bandley Hill                        Longmeadow                         Old Town
 Labour & Co-operative               Conservative                       Labour & Co-operative
 Michelle Gardner                    Doug Bainbridge                    Jim Brown
 21 Fellowes Way, SG2 8BW            21 Lingfield Road, SG1 5SG         106 Oaks Cross, SG2 8LT
 01438 729010                        01438 240542                       01438 354505
 michelle.gardner@stevenage.gov.uk   doug.bainbridge@stevenage.gov.uk   jim.brown@stevenage.gov.uk
 Conservative                        Conservative                       Conservative
 Roni Hearn                          Matthew Hurst                      James Fraser
 15 Little Hyde, SG2 9RP             30 Oaks Cross, SG2 8LR             23 Orchard Crescent, SG1 3EN
 01438 217840                        01438 219037                       01438 743700
 roni.hearn@stevenage.gov.uk         matthew.hurst@stevenage.gov.uk     james.fraser@stevenage.gov.uk
 Labour & Co-operative               Conservative                       Conservative
 Joan Lloyd (Mrs)                    Adam Mitchell C.C.                 Jody Hanafin
 413 Vardon Road, SG1 5BA            18 Holly Leys, SG2 8JA             22A Walkern Road, SG1 3RD
 01438 359627                        01438 365021                       01438 517495
 joan.lloyd@stevenage.gov.uk         adam.mitchell@stevenage.gov.uk     jody.hanafin@stevenage.gov.uk
 Bedwell                             Manor                              Pin Green
 Labour & Co-operative               Liberal Democrat                   Labour & Co-operative
 David Cullen                        Andy McGuinness                    Lin Martin-Haugh
 1 Holly Copse, SG1 1QT              403 Vardon Road,                   44 Whitney Drive, SG1 3BJ
 01438 364610                        SG1 5BA                            01438 351467
 david.cullen@stevenage.gov.uk       01438 219569                       lin.martin-haugh@stevenage.gov.uk
 Labour & Co-operative               andy.mcguinness@stevenage.gov.uk   Labour & Co-operative
 Liz Harrington                      Liberal Democrat                   Simon Speller
 50 Rockingham Way,                  Robin Parker C.C.                  45 Shackleton Spring,
 SG1 1SH                             8 Cameron Close, SG2 0HG           SG2 9DF
 01438 721012                        01438 724746                       01438 239459
 liz.harrington@stevenage.gov.uk     robin.parker@stevenage.gov.uk      simon.speller@stevenage.gov.uk
 Labour & Co-operative               Liberal Democrat                   Labour & Co-operative
 Lizzy Kelly                         Graham Snell                       Jeannette Thomas
 7A Inskip Crescent, SG1 1JX         177 Durham Road, SG1 4JP           191 Chells Way, SG2 0LX
 07961 626478                        01438 238399                       01438 721258
 lizzy.kelly@stevenage.gov.uk        graham.snell@stevenage.gov.uk      jeannette.thomas@stevenage.gov.uk
 Chells                              Martins Wood                       Roebuck
 Labour & Co-operative               Labour & Co-operative              Labour & Co-operative
 Howard Burrell                      Lloyd Briscoe                      John Gardner
 39 Hastings Close, SG1 2JG          27 Hazelmere Road, SG2 8RX         21 Fellowes Way, SG2 8BW
 01438 214720                        01438 229795                       01438 729010
 howard.burrell@stevenage.gov.uk     lloyd.briscoe@stevenage.gov.uk     john.gardner@stevenage.gov.uk
 Labour & Co-operative               Labour & Co-operative              Labour & Co-operative
 Jackie Hollywell                    Maureen McKay                      John Lloyd
 36 Hayfield, SG2 7JP                583 Lonsdale Road, SG1 5EA         413 Vardon Road, SG1 5BA
 01438 316005                        01438 234363                       01438 359627
 jackie.hollywell@stevenage.gov.uk   maureen.mckay@stevenage.gov.uk     john.lloyd@stevenage.gov.uk
 Liberal Democrat                    Labour & Co-operative              Labour & Co-operative
 Tom Wren                            Sarah Mead                         Sarah-Jane Potter
 13 Scott Road, SG2 0BZ              43 Angle Ways, SG2 9AP             104 Spring Drive, SG2 8BB
 07786 517 218                       01438 216433                       07813 440607
 tom.wren@stevenage.gov.uk           sarah.mead@stevenage.gov.uk        sarah-jane.potter@stevenage.gov.uk
14
The magazine for Stevenage people

Details correct at time of publication (subject to change following Local Election on 2 May 2019)

Shephall                                       Woodfield                                        You can get a list
Labour                                         Conservative
Rob Broom                                      Phil Bibby C.C.
                                                                                                of Council meetings
16 Hastings Close, SG1 2JG                     5 Gloucester Close, SG1 3RQ                      by logging onto:
07960 915130                                   01438 316955
rob.broom@stevenage.gov.uk                     philip.bibby@stevenage.gov.uk                    stevenage.gov.uk/
Labour & Co-operative                          Conservative
John Mead                                      Graham Lawrence
                                                                                                council-meetings
43 Angle Ways, SG2 9AP                         71 Woburn Close,
01438 216433                                   SG2 8SW
john.mead@stevenage.gov.uk                     01920 461459
Labour & Co-operative                          graham.lawrence@stevenage.gov.uk
Ann Webb (Mrs)                                 Conservative
10 Shephall Green, SG2 9XR                     Margaret Notley (Mrs)
01438 352612                                   547 Scarborough Avenue,
ann.webb@stevenage.gov.uk                      SG1 2QG
St. Nicholas                                   01438 222754
                                               margaret.notley@stevenage.gov.uk
Labour & Co-operative
Sandra Barr                                                              Councillor surgeries
53 Exeter Close, SG1 4PW
01438 217426                                     Come and meet your local councillor at one of these monthly sessions. Councillors can
                                                 help if you want to obtain information and advice, make a complaint or enquire about
sandra.barr@stevenage.gov.uk                     services that the council provides, you don’t need an appointment just come along.
Labour & Co-operative
Richard Henry                                    Bandley Hill and Poplars                       Pin Green
                                                 Saturdays 13 April, 18 May, 15 June,           Friday 5 April 7pm to 8pm, Saturday
36 Hayfield, SG2 7JP                             10am to 11am, at The Phoenix Building          4 May 10am to 11am, Friday 7
01438 316005                                     at The Hyde                                    June, 7pm to 8pm at Hampson Park
richard.henry@stevenage.gov.uk                   Bedwell                                        Community Centre.
Labour & Co-operative                            Thursday 18 April, 16 May, 20 June,            Roebuck
Ralph Raynor                                     10am to 11am, Bedwell Community                Tuesdays 9 April, 14 May, 11 June,
                                                 Centre Café .                                  12.30pm to 13.30pm, at St Peters
6 Edmonds Drive, SG2 9TH                                                                        Church Hall.
01438 726118                                     Chells
                                                 Fridays 5 April, 3 May, 7 June, 6pm to         Shephall
ralph.raynor@stevenage.gov.uk                    7pm, at Timebridge Community Centre            Saturdays 6 April, 4 May, 1 June, 11am
Symonds Green                                    Longmeadow
                                                                                                to 12.30pm, Phoenix Building at The
                                                                                                Hyde
Labour & Co-operative                            Saturdays 13 April, 11 May, 8 June,
                                                 10.30am to 11.15am, at Hertford Road           St Nicholas
Laurie Chester                                                                                  Saturdays 6 April, 4 May, 1 June,
                                                 shops, opposite the community centre
22 St Albans Drive, SG14RU                                                                      from 10am to 11am, at St Nicholas
                                                 Liberal Democrat Surgeries for
01438 239053                                                                                    Community Centre, Canterbury Way.
                                                 Chells and Manor wards
laurie.chester@stevenage.gov.uk                  Thursdays 11 April, 9 May, 7pm to              Symonds Green
Labour & Co-operative                            8pm, at Chells Manor Community                 Saturdays 6 April, 4 May, 1 June,
Michael Downing                                  Centre. 13 June, 7pm to 8pm,                   10am to 11am at Scarborough Centre,
                                                 Timebridge Community Centre.                   Scarborough Avenue. Tuesdays 9 April,
9 Essex Road                                                                                    14 May, 11 June, 10am to 11am On
SG1 3EZ                                          Martins Wood
                                                                                                The Green Coffee Bar, Symonds Green
01438 213870                                     Saturdays 27 April, 25 May, 29
                                                                                                Community Centre
                                                 June, 11am to 12noon, at The Oval
michael.downing@stevenage.gov.uk                 Community Centre.                              Conservative surgeries for Bandley
Labour & Co-operative                                                                           Hill, Longmeadow, Old Town and
Sharon Taylor OBE C.C.                                                                          Woodfield wards
                                                                                                Tuesdays 16 April, 21 May, 18 June,
10 Townsend Mews, SG1 3AP
                                                                                                6pm to 7pm, in room 002 in the
Member Services-01438 242330                                                                    Daneshill Main Reception.
sharon.taylor@stevenage.gov.uk
                                                                                                                                         15
Key                                                                             STEVENAGE HOUSING
                                                                                   For any of the housing matters listed in this box
                                                                                   please call 01438 242666

   Helplines
                                                                                   • Maintenance and emergencies
                                                                                   • Independent living services
                                                                                   • Homelessness and housing needs advice
                                                                                   • Right to buy
    Need to report an issue? Save time
    by using our online services at
                                                                                   CONTACT HERTFORDSHIRE COUNTY
    www.stevenage.gov.uk                                                           COUNCIL FOR:
                                                                                   Highways – potholes, roadworks and streetlights
                                                                                   0300 123 4047
    If you wish to speak to us regarding any of the issues
                                                                                   Libraries 0300 123 4049
    in this box please contact either of our main numbers:
    01438 242242 or 0800 136661                                                    Schools 0300 123 4043
    • Cemetery Services                                                            Adult social care (including Meals on Wheels and Bus
                                                                                   Passes 0300 123 4042
    • Litter
                                                                                   HWRCs (tips/dumps) 0300 123 04051
    • Graffiti
                                                                                   General Enquiries 0300 123 4040
    • Household Waste and Recycling
    • Street Cleaning and Grounds Maintenance Parking
    • Parks, green spaces and woodlands
    • Trees
                                                                                   OTHER USEFUL NUMBERS
    • Lost/found/contained dogs
                                                                                   Citizens Advice (Stevenage) 03444 111 444
    • Planning
                                                                                   Domestic Violence/Abuse line 01438 242666
                                                                                   Energy Efficiency Advice Line 0800 512012
                                                                                   Floodline (Environment Agency) 0845 9881188
    YOU CAN ALSO CONTACT SOME                                                      Gas Emergencies 0800 111999
    DEPARTMENTS DIRECTLY USING THE                                                 Hertfordshire Police 101
    NUMBERS BELOW:
                                                                                   NSPCC: Childline 0800 1111 HelpLine 0808 8005000
    Allotment Lettings and enquiries 01438 242323
                                                                                   NHS non-emergency 111
    Garage Lettings 01438 242548/242416
                                                                                   Pest Control – Dial-a-Pest 03444 828334
    Environmental health and protection (air and noise
    pollution, health & safety at work, food inspections and                       RSPCA 0300 1234999
    licencing) 01438 242908/242916                                                 Samaritans 116 123
    Street Wardens (anti-social behaviour) 01438 242666                            Thames Water 0800 9808800 (sewerage problems,
    Stevenage Parks 01438 242323                                                   blocked main drains) Water Emergencies (Affinity)
                                                                                   0345 3572407
    Stevenage Leisure Ltd 01438 242605
                                                                                   Leakspotters (Affinity) 0800 3765325
    The Gordon Craig Theatre 01438 363200
                                                                                   Women’s Refuge and advice 01438 242666
    Stevenage Museum 01438 218881

Get your local news in this magazine                                                                  Stevenage Borough Council,
The next edition is delivered in June. If you would like information to be                            Daneshill House, Danestrete,
included please email: chronicle@stevenage.gov.uk Chronicle is provided by                            Stevenage, SG1 1HN
Corporate Communications. Please be aware that the Editor reserves the                                Telephone: 01438 242242 web: stevenage.gov.uk
right not to print articles. While every effort is made to ensure the information
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contained in Chronicle is correct, Stevenage Borough Council cannot be held
liable for omissions and inaccuracies.                                                                   StevenageBC

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