CORE 100 MFLC TRAINING ORIENTATION - Welcome! - Magellan Health
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CORE 100 MFLC TRAINING ORIENTATION Welcome!
Welcome to the MFLC Program
A warm welcome to all new and incoming MFLC counselors. Glad to have you here!
• Introduction of the Learning & Development Team
• Kickoff your learning journey with must-have training information
• Orientation for training requirements and procedures
• In-person support for your training and general program questions
2
About CORE 100
Course duration: 1 hour
Participation is key: Use Zoom polling and chat feature to engage. We will also
stop for Q & A breaks along the way. Place questions in chat
Access the course handout on the MFLC Website: www.magellanmflc.org >
Learning and Development > Live Training > CORE 100 Training Orientation
Pen & Paper Recommended: This course is chock-full of info. Jot down your
thoughts and key points
Come back any time!
3
Course Navigation
Marching On: Inspection Time: Lightbulbs: Checkpoints:
Interactive Knowledge Checks Important Info Summaries
Have a pen and paper handy
Activities to jot down quick notes! to Remember of Content
4
Are you MFLC-Ready?
Check the Zoom poll for inspection
5
The Learning Journey
Quick Look: All Things Training
1 2 3 4
Advanced Individual Training Compliance Training
Bootcamp Contract-Required Training
(AIT) (Magellan Employees Only)
− Four CORE courses − Five CORE courses − Two 3rd party courses − Four corporate courses
required by the government required by Magellan Health
− Essential MFLC knowledge − Essential and complex MFLC
and technical knowledge − CALM: Due 30 days after − Web-based, eLearning
− Web-based, eLearning assignment start
− Live webinars (CORE 105 is − Located on Saba
− Due before assignment pre-recorded) − PSBCY: Due 60 days after
start enrollment (CYB, School, − Due 30 days after
− Due two weeks after Healthy Steps only) assignment start
assignment start
7
The MFLC Learning Journey
8
Bootcamp Courses
Bootcamp Snapshot
Why Bootcamp? What’s required? When is it due? How do I complete it?
− Give counselors − Four web-based courses − All Bootcamp courses are Bootcamp courses are located on
fundamental knowledge due: the Moodle training website:
before starting an − CORE 101 MFLC 1. Sign into
assignment Fundamentals/Manual Before the counselor starts www.magellanmflc.org using
their assignment your Magellan username and
− Get counselors familiar − CORE 102 Military Culture password
with Magellan processes
− CORE 103 Professional − CTA will not be released 2. On the homepage, click MFLC
− Required by government Conduct until Bootcamp courses are Program Trainings (This takes
and Magellan MFLC completed you to the Moodle Training
− CORE 104A Deltek Website)
− Magellan Employees
3. Click MFLC Bootcamp Courses
− CORE 104B TimeW
− Magellan Independent 4. Click the course title to access
Contractors and complete the course
10Advanced Individual Training Courses (AIT)
AIT Snapshot
Why AIT? What’s required? When is it due? How do I complete it?
− Provide counselors with − Five*live webinars − All AIT courses are due: AIT webinar links are located on
program knowledge that is the Moodle training website:
essential for assignment − CORE 105A Intro to Within TWO weeks of the 1. Sign into
and role success Magellan Systems assignment start www.magellanmflc.org using
− Magellan Employees your Magellan username and
− Equip counselors with − Counselor is subject to password
the technical knowledge − CORE 105B Intro to “stand down” until courses
required to navigate Magellan Systems are completed 2. On the homepage, click MFLC
Magellan systems − ICs, Subcontractors Program Trainings (This takes
you to the Moodle Training
− Required by government − CORE 106 Logging Website)
and Magellan MFLC Fundamentals
3. Click MFLC AIT Courses
− CORE 107 Reporting &
Documentation 4. Click the Zoom link to join
− CORE 109 Virtual
Telephonic Counseling
*CORE 105 courses are pre-recorded webinars 12LIGHTBULBS
AIT Post Tests
• Counselors must complete a post test for each AIT webinar
• AIT post tests are located on the Moodle training website
• AIT post tests require a private access code
• The post test code is given at the end of each AIT webinar
− Counselors must attend the entire webinar to receive the code
− No attendance, No code
13Let’s watch how to access AIT
Contract-Required Courses
Contract-Required Snapshot
Why Contract-
What’s required? When is it due? How do I complete it?
Required?
− Government requires Counseling on Access to CALM CALM
the training as part of Lethal Means (CALM) − CALM Certificate of − Counselor follows directions on
contract compliance − One course Completion is due within MagellanMFLC.org or emailed
the first 30 days after instructions from Training Team
− Former SRI/MHN assignment start date
counselors’ records can − After receiving your Certificate of
be transferred to Completion forward to
Magellan MFLCTraining@magellanhealth.com
Problematic Sexual PSBCY PSBCY
Behavior – Child & Youth − 60 days after enrolled − The Learning & Development Team
(PSBCY) enrolls counselors monthly
− Two courses:
Foundational Knowledge − Counselors cannot self-enroll
and PSBCY
− Course evals required to − NCTSN sends a Welcome Email with
be marked as completed username and password
− 11 CE hours included
− Access the NCTSN Academy website
to complete modules and course evals
16Let’s find the PSBCY Welcome Email
LIGHTBULBS
About the CALM Certificate…
• CALM training instructions are posted on MagellanMFLC.org.
• After completing the course, a certificate of completion is emailed to the
counselor within 24 hours.
• Forward that email (with the certificate attached) to
MFLCTraining@magellanhealth.com.
• If you have previously completed CALM training, you can forward your
certificate to MFLCTraining@magellanhealth.com.
• The Certificate must be turned in within 30 days of starting your MFLC
assignment.
18LIGHTBULBS
About PSBCY Certificates
• NCTSN sends Magellan counselors' FK and PSBCY
completion status each month
• NCTSN will transfer counselor training records to Magellan
− For former SRI and MHN counselors
• Keep both Foundational Knowledge (FK) and PSBCY certificates for
your records.
− Do not send to the training team
19INSPECTION TIME
20Compliance Courses (Magellan Employees Only)
Compliance Snapshot
Why Compliance? What’s required? When is it due? How do I complete it?
− Magellan requires annual − 2021 Code of Conduct − Depends on your start - To log into your OKTA
corporate trainings to meet date Dashboard go to
accreditation and − FIRE (Fraud, Identification magellanhealth.okta.com
organizational standards and Recognition − 30 days after assignment
Education) starts and then annually - From your OKTA Dashboard,
find the SABA tile
− HIPAA Privacy and
Security (Health Insurance - Log into SABA, scroll down to
Portability and “Discover” section and click
Accountability Act) on course under “My
Learning”
− Information Governance
and eCommunications
Course
22Let’s watch how to access Compliance Training
Optional Training
Relias and LinkedIn Learning
Magellan Employees Only
• Relias MFLC Portal
− Relias is a free learning and development resource available to
Magellan MFLC employees. The Relias platform provides a
diverse library of web-based courses for professionals in the
health and behavioral health industries.
o CEU courses for licensure renewal
o Military Certification Program
o Search your OKTA Dashboard for the app
• LinkedIn Learning
− Magellan has partnered with LinkedIn Learning to bring you
learning resources on any business, creative, or technology
topic you can imagine.
− Log into SABA and click on the “LinkedIn Learning” tab to access
resources.
25Training Resources & Support
INSPECTION TIME
is
27Where to find training support
MFLC Website:
• AIT training schedule
• Training handouts and reference guides
• www.magellanmflc.org > Learning & Development > Live Training
MFLC Learning & Development Team
• Guidance on training requirements, training completion, submit CALM certificates
• Mflctraining@magellanhealth.com
MFLC Service Center
• Computer and phone technical assistance, username and password assistance
• (855) 653-6352 or book an appointment: http://bit.ly/1McEXVf
Regional Supervisor
• Guidance on training requirements and training completion
28Onward and Upward! © Magellan Federal. Magellan Federal is a registered d/b/a of Armed Forces Services Corporation and a wholly-owned subsidiary of Magellan Healthcare, Inc.
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