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IT Search: D&I, Salary and Market Trends Report 2021 03 Foreword 04 D&I Applying a Gender Lens to Tech Hiring in 2021 09 D&I, Salary and Market Trends Analysis 09 · Software Development 12 · QA & Test Automation 16 · Cloud / DevOps 20 · Infrastructure 24 · Project Management 28 · Salesforce 33 · Data 37 · Senior Leadership 45 Who we are 48 Contact 02
IT Search: D&I, Salary and Market Trends Report 2021 FOREWORD 2020 was of course a year a change and much of that change will only be fully realised in 2021. The Irish technology sector weathered the storm of last year better than many industries. Here at IT Search, we saw a significant uptick in the volume of recruitment around September of last year. That has continued to grow month on month as businesses adapt to the changing business models. The broader market is bullish also with the ESRI forecasting the economy to grow by 4.9% this year. Although overall unemployment rates will likely remain high for some time, demand for technology staff is as competitive as it’s ever been. In a January 2021 IBEC survey of Irish CEO’s, 78% of those surveyed identified the availability of talent as a challenge for this year. For the year ahead all signs are pointing to a busy time in technology recruitment, with heightened demand for talent particularly from Q2 onwards. The temp and contract market should continue to be strong for the foreseeable future also. Obviously, the shift to remote working is here to stay so companies that can’t or won’t adapt to this may struggle for new talent. Interestingly a better “Work-Life Balance” is almost unanimously the number one employee driver across all areas of technology based on our research. So, if nothing else at least 2020 may have helped people focus on what’s important to them, and I feel there is an overall sense of optimism heading into 2021. David Shanahan - Director 03
IT Search: D&I, Salary and Market Trends Report 2021 D&I APPLYING A GENDER LENS TO TECH HIRING IN 2021 2020 has been the most disruptive and unprecedented year of this generation. Although the Irish technology sector was more resilient than many industries, it goes without saying that the last 12 months have been an incredibly challenging period for the vast majority – mentally, emotionally and professionally. Looking at silver linings - there have been many positive developments in terms of how we work, with the move to remote and flexible working bringing back much needed ‘Work-Life Balance’ and the increased focus on employee wellbeing putting a long overdue corporate focus on mental health and employee wellbeing. The pandemic also served as a catalyst for driving digital transformation, highlighting the crucial importance of IT Infrastructure, Cloud Capabilities and Cyber and Information Security amongst others. However, if we review this period critically it is very apparent that these benefits have not been equally felt across the full workforce. McKinsey & Co in a recent report stated that “the COVID-19 crisis could set women back half a decade” and that globally women’s jobs are 1.8 times more vulnerable to this crisis than men’s jobs. Talk of a “she-cession” in the US (the unemployment rate in July was 9.4% for men and 10.5% for women) and a “pink recession” in Australia (research has shown that the number of women employed fell 5.3% early in 2020, compared to 3.9% for men in the same period) is harrowing. After 2020, how does the Irish technology market measure up when it comes to gender representation? Ebony Lawless-McCrea Client Services Manager 04
IT Search: D&I, Salary and Market Trends Report 2021 Gender Split within Irish Tech Software QA & Test Cloud / Development Automation DevOps Infrastructure Project Management SalesForce Cyber and Senior Leadership Senior Leadership Information Board Level Leadership Level Across the 15 different core vertical profiles that we reviewed, the average female representation was 22%. The sad thing about this figure being that outliers with much higher representation like Data (25-30%), Board Level Executive Positions (27%), Salesforce (30%), PMO (36%) and QA Test (45%) significantly improved that statistic. The reality is that within the majority of Technical positions female representation stands at about 15%. Whilst that alone is a worrying figure, at IT Search a trend we feel needs to be examined in particular is the role of gender in Technology Leadership appointments. 05
IT Search: D&I, Salary and Market Trends Report 2021 D&I APPLYING A GENDER LENS TO TECH HIRING IN 2021 Gender and Technology Leadership – Backsliding Given the stark numbers highlighted above, every technology organisation should have a clear and actionable diversity and inclusion strategy, aligned to the organisation’s purpose. It is widely accepted that this isn’t just a social good but it’s good business. In order for these strategies to achieve their intended purpose, they need to be executed from the top down, as well as from the bottom up. Top-down sets the tone. Empirically, women are more likely than men to embrace inclusive policies and programs and to champion racial and gender diversity. New Senior Appointments Globally, women CEO appointments decreased from 12% between October 2019 to March 2020 to just 6% after the pandemic announcement. In Ireland, while 59% of senior leadership appointments for ISEQ 20 firms in 2020 were women, that figure was 27% for other listed companies. That marks a decrease from the 50% figure seen in the same time frame as above. Additionally, no women were appointed to executive director roles in the 18 months up to September 2020. Let that sink in. Why? COVID-19 has caused companies to shift their focus to appointing chief executives with a ‘proven track record’ and previous CEO experience – a strategy that favours men. Experts in this space have warned, that unless women are promoted into roles where they can secure the general management and leadership experience for promotions, such roles will continue to be predominantly filled by men. For context, general management roles 06
IT Search: D&I, Salary and Market Trends Report 2021 make up 41% of leadership roles in the market but are only held at a rate of only 9% by female professionals. Looking at Ireland specifically - although 27% of board roles in companies are held by women, their representation drops to only 19% in leadership positions, such as that of Chief Executive, Chief Technology Officer, Chief Information Officer etc. Making a case for accountability and established quotas, ISEQ 20 companies are doing better than other listed companies in terms of senior leadership balance. According to Balance for Better Business, the number of women in senior leadership in these companies increased from 16.9% last year to 22.2% this year, exceeding the 2020 target of 20%. Other listed companies only reached 15.9%, however, failing to meet their target of 18%. As of 1 September 2020, eight ISEQ 20 companies had all-men boards and five of these appointed new directors, all of which were men. Almost 38% of all listed companies still have no women on their senior leadership team. Senior Workforce As if that wasn’t enough of a challenge, research done throughout 2020 has shown companies are also at significant risk of losing the women in leadership that they have already appointed.
IT Search: D&I, Salary and Market Trends Report 2021 D&I APPLYING A GENDER LENS TO TECH HIRING IN 2021 Why? The economic impacts of COVID-19 have put businesses under exceptional pressure, meaning that senior level executives are being viewed under a ‘productivity’ micro- scope by investors more than ever. Studies have shown that Senior-level women are traditionally held to higher performance standards than male counterparts, meaning that in a time when most professionals are struggling with external commitments and strains (mental and general health anxiety, family obligations, childcare, home- schooling etc), women have the additional burden of being held to a higher standard. This combined with the fact that they are more likely to be the only female, or one of a limited number of females ‘in the room’ opens the door for an increased feeling of needing to prove competence and to just ‘get on with it’. To evidence this fact, a recent McKinsey & Co survey found Senior-Level Women are 1.5 times more likely than senior- level men to think about downshifting their role or leaving the workforce because of COVID-19. What can we do? Diversity and Inclusion remains a high priority for the majority of our clients here at IT Search and we will continue to have a crucial part to play in helping them meet the objectives of their talent strategy moving forward. D&I will not happen by accident and requires specific practices, interventions and checks to ensure greater equality. 08
SOFTWARE DEVELOPMENT Top 5 Employee Drivers 0% 10% 20% 30% 30% 40% 40% 50%6 50% 0% 660% 70% 80% 80% CONCLUDING REMARKS The Irish market continues to be recognised globally as a leader in Software Development, maintaining its status as the world’s second largest software exporter. The talent market in this area grew by 3% in 2020, with our research showing that over 25% of total software professionals changing job in the same period, and with the median length of tenure currently only at 1.45 years we forecast this to continue be a competitive market to recruit within throughout 2021 with an average increase of between 3-6% across permanent salaries and 5% for User Experience and Interface oriented roles. 12
D&I, SALARY AND TRENDS ANALYSIS QA & TEST AUTOMATION Gender Diversity Automated testing has emerged in the last few years as one of the most important technologies for scaling DevOps in order to meet ever quickening delivery deadlines. Companies are continuing to invest heavily in resourcing this area with AI and Machine learning beginning to feature through predictive test selection and other emerging technologies. Male Female Top Employers in the Market By Volume: By Growth: IBM Wix.com (+400%) BD Medical ABB (+200%) Fineos Wipro Limited (+100%) Valeo Fiserv (+100%) Permanent TSB AXA Partners (+100%) Apple Ellucian (+100%) Bank of Ireland Retail Solutions (+100%) Dell EMC Cubic Telecom (+80%) Analog Devices Susquehanna International Group (+67%) Expleo Group Ei Electronics (+67%) 13
IT Search: D&I, Salary and Market Trends Report 2021 QA & TEST AUTOMATION Education & Professional Qualifications Approximately 54% of Test Automation professionals hold a Bachelor’s Degree and 36 % hold a Master’s Degree qualifications. Some of the fastest growing skills that we have seen in professionals in this market over the last 12 months include Fastest Growing Skills 0% 25% 50% 75% 100% 125% 150%1 175% 200% 225% Top 5 Employee Drivers 0% 10% 20% 20% 30% 30%4 40% 0% 50% 50%6 60% 0% 70% 70% 14
IT Search: D&I, Salary and Market Trends Report 2021 QA & TEST AUTOMATION SALARY & RATES TRENDS 3-5 5+ % Change Contract % Change Position years years YoY Day Rates YoY Manual Tester 35-45 45-65 -6% 300-350 - Automation 50-65 70-85 +11% 450-525 +5% Tester SDET 50-70 70-90 +4% 450-550 - Performance 50-70 70-90 - 450-550 +4% Tester Test Lead 70-75 80-90 +14% 500-550 - Test Manager 75-85 85-95 +9% 500-575 - – *Salary figures outlined are € and refer to thousands. CONCLUDING REMARKS Over 25% of Testers in Ireland changed jobs in 2020, this being a sign of the volume of opportunity available to candidates with this skillset. The median length of tenure is currently only 1.7 years meaning that attrition is a very real concern for many IT Stakeholders that are placing central importance on quality and accelerating test automation. This is reflected in the market where we have seen increasing permanent salaries from 4-14% across Automation and Test Leadership, with a 5% increase for contract Automation Testers. 15
IT Search: D&I, Salary and Market Trends Report 2021 D&I, SALARY AND TRENDS ANALYSIS CLOUD & DEVOPS Over the past 12 months, Cloud Computing and DevOps have been essential parts of businesses technological response to the pandemic- driven need move to ‘work-from-home.’ This central role is expected to continue throughout 2021 with the majority of organisations forecasting greater investment in cloud operating models across public, private and edge environments and the consequent adoption of a DevOps culture. AWS continues to dominate the Cloud sector with Azure benefitting from loyalty and strong integration into the existing Microsoft Suite; however, Oracle Cloud is currently the fastest growing public cloud provider in Ireland with Google’s Cloud Platform holding its own with many large enterprises. Analysis of Google Search Trends within Ireland over the past 12 months echoing this with AWS, Azure and Google Cloud accounting for 69%, 27% and 4% respectively of Cloud Provider enquiries. The transition to a DevOps Culture has driven the widespread adoption of new technologies and architectural designs, making skills that allow businesses to automate processes and to speed up the iteration time it takes to deliver Gender Diversity new services more in demand than ever. This has led to a surge in demand for professionals with 15% experience in Microservices, Machine Learning, Terraform and Elasticsearch. Gender diversity continues to be a significant issue in this area with only 15% female engineers in Ireland. This is well below the average across the technology industry in Ireland, which 85% stands around 26% female. Male Female 16
IT Search: D&I, Salary and Market Trends Report 2021 Top Employers in the Market By Volume: By Growth: AWS Guidewire Solutions (+367%) Google Jaguar Land Rover (+250%) IBM Groupon (+200%) Microsoft Neueda Technologies (+167%) SAP Avaya (+160%) Salesforce Fenergo (+150%) Workday TerraAlto (+133%) Cohesity Fidelity Investments (+114%) Fineos Leaseplan (+100%) Citrix Education & Professional Qualifications 71% 68% 52% Approximately 54 % of Cloud professionals hold a Bachelor’s degree and 39 % hold Master’s Degree qualifications. Fastest Growing Skills include • Machine Learning +71% • Terraform +68% • Elasticsearch +52% Cloud-native security will rise higher on the agenda for CISOs as their organisations embrace Kubernetes, serverless, and other cloud-native technologies, as such we have seen an increase in Certified Cloud Security Professional (CCSP) qualifications which we expect to continue well into 2021. 17
IT Search: D&I, Salary and Market Trends Report 2021 CLOUD & DEVOPS Top 5 Employee Drivers 5 4 3 2 1 0% 10% 20% 30% 30%4 %440% 0% 50% 60% 60% 70% SALARY & RATES TRENDS 3-5 5+ % Change Contract % Change Position years years YoY Day Rates YoY DevOps / SRE 60-70 70-90+ - 450-550 - Cloud Engineer 60-70 70-90 +11% 400-500 - Cloud Architect - 100-120+ +7% 600+ +10% Cloud Ops 50-60 60-80 +9% 350-400 - Support – *Salary figures outlined are € and refer to thousands. 18
IT Search: D&I, Salary and Market Trends Report 2021 CLOUD & DEVOPS CONCLUDING REMARKS The Cloud Computing and DevOps market expanded by over 12% in 2020, however our research has shown that over 30% of DevOps or Cloud engineers in Ireland changed job in the same period, and with the median length of tenure currently only at 1.4 years we forecast this to be a highly competitive market to recruit within throughout 2021. This has been reflected in Salary and Contract Day Rates with an average increase of 7-11% increase at Mid – Senior Level across various roles. Interestingly on the contract side, it is at Architect level that we see an increase of 10% YoY on day rates, reflecting the importance being attributed by businesses to resourcing those large scale architecture projects with expert talent.
IT Search: D&I, Salary and Market Trends Report 2021 D&I, SALARY AND TRENDS ANALYSIS IT INFRASTRUCTURE Whether its on-premise, Cloud or a hybrid solution, IT Infrastructure is the foundation of almost every business. Given the pressure to accelerate IT service delivery, a robust and secure infrastructure to support the business is more critical than ever and with most of the country moving to “Work from home” overnight we saw companies IT infrastructure tested like never before. These conditions persist into 2021 with many businesses now facing the new challenge of planning beyond simply ‘keeping the lights on’ towards the future of business in this ‘new normal’. While we have witnessed a dramatic increase in areas the of DevOps Engineering and Cyber Security more traditional Infrastructure professionals in Network Support and Systems Administration continue to be in high demand, particularly in strategic roles at Architect and Management level. Gender Diversity 15% 85% Male Female 20
IT Search: D&I, Salary and Market Trends Report 2021 Top Employers in the Market By Volume: By Growth: SAP Guidewire Software (+175%) VMWare TitanHQ (+125%) Dell EMC OpenText (+100%) Google Nostra (+89%) IBM BD (+86%) Salesforce FDS (+67%) Microsoft Equifax (+43%) AWS Pure Storage (+39%) Dell Cohesity (+38%) Vodafone Coupa Software (+31%) Education & Professional Qualifications 54% 29% Approximately 59 % of IT Infrastructure 19% professionals hold a Bachelor’s degree and 17% 31 % hold Master’s Degree qualifications. Fastest Growing Skills include • Cloud – Microsoft Azure +54% Amazon Web Services AWS +29% • Cybersecurity +19% • Python Programming +17% Cisco Certifications remain in the 15 Most in-demand certifications amongst clients for 2021 – • Cisco Certified Internetwork Expert (CCIE) • Cisco Certified Network Associate (CCNA) • Cisco Certified Professional Network Professional (CCNP) (CIO.COM) 21
IT Search: D&I, Salary and Market Trends Report 2021 IT INFRASTRUCTURE SALARY & RATES TRENDS 3-5 5+ % Change Contract % Change Position years years YoY Day Rates YoY Infrastructure 26,000 - 45,000 – +3% 130 - 300 +5% Engineer (L1 /L3) 35,000 55,000 Service Delivery 55,000 75,000 – +2% 300 – 500 - Manager –70,000 85,000 %7 35,00 – 40,000 – Field Engineer - 175 – 400 - 40,000 60,000 Windows 45,000 – 55,000 – Systems +5% 175 – 450 +2% 55,000 70,000 Administrator Unix/Linux 48,000 – 60,00 – Systems - 200 – 500 - 60,000 75,000 Administrator Network 40,000 45,000 – - 200 – 450 +6% Engineer -45,000 60,000 Network 70,000 – 80,000 – +7% 450 - 600 +7% Architect 80,000 100,000 60,000 – 75,000 – IT Manager +7% 300 – 500 +3% 70,000 90,000 – *Salary figures outlined are € and refer to thousands.
IT Search: D&I, Salary and Market Trends Report 2021 Top 5 Employee Drivers 5 4 3 2 1 0% 10% 20% 20% 30% 30% 40% 50% 60%7 60% 0% 70% CONCLUDING REMARKS The IT Infrastructure market expanded by over 12% in 2020, however our research has shown that over 39% of those professionals changed job in the same period, and with the median length of tenure currently only at 1.4 years we forecast this to be a highly competitive market to recruit within throughout 2021. We forecast that this competition for talent will drive another 2-5% salary increase for mid to senior level permanent roles. This rises to a 7% increase for Network Architect and IT Management level positions, as businesses consciously invest in strategic roles aimed at driving forward those ‘new normal’ plans. On the Contract side, we would expect to see similar patterns on day rates although interestingly the demand for Network skills at Contract Engineer level has expanded rapidly driving a rate rise where permanent salaries for permanent roles have maintained stable, illustrating the project focussed view of a lot of this work at the moment. 23
IT Search: D&I, Salary and Market Trends Report 2021 D&I, SALARY AND TRENDS ANALYSIS PMO & PROJECT MANAGEMENT In an ever-changing environment PMOs continue to face many challenges, one of which is adapting to Digital transformation and alternative ways of working (remote, hybrid etc). The role of the PMO has developed into an important leadership role within all Transformation and Change Programmes. According to the IPMA, 63% of companies are carrying out projects that involve Change Management in some capacity. This will help them complete more complex projects while streamlining and standardizing processes. In 2020, we saw 18% of the market change roles, in 2021 we expect to see continued strong demand for functional project management professionals. These professionals will be tasked with overseeing the transition of business from the UK to Ireland, or changing business processes to accommodate Brexit regulations Gender Diversity and COVID driven transformation initiatives. This combined with the constant demand for technical 36% project experts to drive the ever-growing software industry, means there will be an increasing demand in 2021. 64% Male Female 24
IT Search: D&I, Salary and Market Trends Report 2021 Top Employers in the Market By Volume: By Growth: Microsoft Eli Lilly (+69%) Google KN Circet (+36%) IBM Vistatec (+33%) Bank of Ireland Stripe (+31%) Facebook Iarnród Éireann Irish Rail (+28%) HSE Permanent TSB (+24%) AIB Facebook (+21%) Dell Kerry (+21%) ESB Mastercard (+20%) Amazon NTA (+20%) Education & Professional Qualifications 144% 17% Approximately 44 % of IT Infrastructure 14% professionals hold a Bachelor’s degree and 39% hold Master’s Degree qualifications. Fastest Growing Skills Include - • Operations +144% • Agile Project Management +17% • Data Analysis +14% In 2020, we noticed a strong upswing in PMO professionals completing their Certified ScrumMaster (CSM) qualifications. It goes without saying that the use of agile methodologies has become somewhat standard across the market, and therefore there has been a surge in demand for specialists in managing projects in agile environments. Amongst surveyed professionals they stated that the transition to remote working, and the regained ‘commute time’ gave them the opportunity to invest in professional development that had been impossible previously. 25
IT Search: D&I, Salary and Market Trends Report 2021 PMO & PROJECT MANAGEMENT SALARY & RATES TRENDS 3-5 5+ % Change Contract % Change Position years years YoY Day Rates YoY Programme 85-95 95 – 115 +7% 700-800 - Manager Senior Project 75-80 85-95 -7% 600-700 - Manager Project 50-65 70-85 -4% 450-550 -3% Manager Senior PMO Manager/ 90-100 110-140 - 650-800 Director PMO 65-85 90-100 +5% 450-600 +6% Manager PMO Support 35-45 45– 60 - 250 - 350 - Analyst Project 35-45 45-55 200 coordinator – *Salary figures outlined are € and refer to thousands. 26
IT Search: D&I, Salary and Market Trends Report 2021 Top 5 Employee Drivers 0% 10% 20% 30%4 30% 440% 0% 50% 60% 70% CONCLUDING REMARKS The PMO and Project Management market expanded by 2% in 2020, however our research has shown that over 18% of those professionals changed job in the same period, and with the median length of tenure currently 2.1 years we forecast this to be a moderately fluid market to recruit within throughout 2021. Particularly in demand professionals will have strong agile digital backgrounds, Brexit and Regulatory project experience. Interestingly, while we forecast that this competition for talent will drive another 5-7% salary increase for PMO Manager and Programme Manager permanent roles, the majority of other positions in the permanent space have stayed stagnant or indeed declined in salary. These rises can be attributed to businesses decision consciously invest in strategic roles aimed at driving forward those ‘new normal’ plans. On the Contract side, we would expect to see similar patterns on day rates.
IT Search: D&I, Salary and Market Trends Report 2021 D&I, SALARY AND TRENDS ANALYSIS SALESFORCE The Salesforce ecosystem in Ireland has been growing steadily for the last number of years. Demand, however has surpassed supply in terms of Salesforce professionals which has led to both an increase in average salaries across the board, as well as a significant increase in Contractor numbers working on Salesforce related projects in Ireland both on-site and remotely from abroad. 2020 was marked by significant investment by Salesforce including the acquisition of Vlocity, and provisional agreement to acquire Slack as well. Gartner ranked Salesforce the #1 CRM for the 8th consecutive year, gaining more market share than the next nine competitors on the market combined. Remote working provided an opportunity for many in the Salesforce ecosystem to get around to getting certifications that had previously been difficult to allow time for. There has been clear demand seen on the market for professionals with niche certifications such as Salesforce CPQ Specialist, Pardot Specialist and Platform Developer II. Gender Diversity 30% 70% Male Female 28
IT Search: D&I, Salary and Market Trends Report 2021 Top Employers in the Market By Volume: By Growth: Salesforce Tableau Software (+200%) Dell EMC Tata Consultancy Services (+200%) Pexlify Enterprise MongoDB (+150%) Services Unum Ireland (+100%) VMWare ClaimVantage Fidelity Investments Johnson & Johnson DocuSign Novartis Deutsche Bank Education & Professional Qualifications Approximately 51% of Salesforce professionals hold a Bachelor’s Degree and 37% hold a Master’s Degree qualifications. Across the market, we are continuing to see Salesforce Certifications as an important measure for candidate experience. Based on client feedback, we can report the below “essential” and “nice to have” certifications for 2021- Essential Role Nice to Have Certifications Certifications Salesforce Advanced Administrator, CPQ Specialist, Administrator Administrator Platform App Builder Platform Developer II, B2C Commerce Salesforce Developer Platform Developer I Developer, Marketing Cloud Developer, Platform App Builder
IT Search: D&I, Salary and Market Trends Report 2021 SALESFORCE Essential Role Nice to Have Certifications Certifications Systems Architect, Sales Cloud Consultant, Service Cloud Consultant, Salesforce Architect Application Architect Certified Technical Architect (“Elite” Certification) Sales Cloud Community Cloud Consultant, Education Consultant, Service Functional Consultant Cloud Consultant, Pardot Consultant, Cloud Consultant, Marketing Cloud Consultant Administrator Developer I, Admin I, App Builder, Developer II, Einstein Technical Consultant Sales, Service Cloud Analytics and Discovery Consultant, Consultant Field Service Lightning Consultant Admin I, Sales Cloud Advanced Administrator, CPQ Specialist, Business Analyst Consultant Service Cloud Consultant Project Manager/CRM Admin I, Sales Cloud Service Cloud Consultant, Developer I, Manager Consultant Developer II 30
IT Search: D&I, Salary and Market Trends Report 2021 SALARY & RATES TRENDS 3-5 5+ % Change Contract % Change Position years years YoY Day Rates YoY Administrator 28-40K 40-63K +14% 305-406 +5% Developer 35-52K 52-88K +9% 508-660 +10% Consultant 52-67K 67-83K +11% 457-660 - (Techno-functional) Solution 67-81K 81-103K +5% 558-863 +10% Architect Technical 72 -86K 86,-113K - 611-916 - Architect Business 42-55K 55-73K - 457-660 - Analyst Project 52-65K 65-83K +22% 508-711 +4% Manager Trainer 37-45K 45-55K - 305-508 - Marketing Cloud 46-60K 60-75K - 508-761 +3% Consultant CRM Manager 42-58K 58-68K +10% 305-406 +2%
IT Search: D&I, Salary and Market Trends Report 2021 SALESFORCE Top 5 Employee Drivers 0% 10% 10% 20% 20%3 30% 0% 40% 40%5 550% 0% 60% 70% 80% 80% CONCLUDING REMARKS Salesforce is undoubtedly the worlds #1 CRM at the moment and demand is growing across Europe for talented Salesforce professionals across all industries. This has been reflected in Salary Rates with an average increase of 10-20 % across various roles and contract rates of up to 10%. The Salesforce market in Ireland expanded by over 13% in 2020, however our research has shown that this was a high movement market with over 45% of those professionals changing job in the same period, and with the median length of tenure currently only at 1.4 years we forecast this to be a highly competitive market to recruit within throughout 2021.
IT Search: D&I, Salary and Market Trends Report 2021 D&I, SALARY AND TRENDS ANALYSIS DATA The data sector includes business intelligence, data science, data engineering & data/digital insights professionals. In this talent pool, some 40% of the talent pool changed role in 2020. There are approximately 5% more professionals available in this talent vertical in the workforce with demand steadily increasing YoY. The median length of tenure is currently a staggering 1.1 years. SQL, Python & R remain the most in-demand querying or programming languages. While many report having more than one programming language; Python is the dominant amongst data professionals and its popularity is increasing steadily YoY. Data visualisation skills are in heavy demand with machine learning and bespoke analysis skills seeing a rise in demand across sectors notably in financial services, pharmaceuticals and big tech. AWS & Azure Cloud stacks continue to show marked increases in proliferation across sectors. Gender Diversity 30% 25% – Female Male 18% – General Data Role 30% 70% – Data Science Role 25% 75% – Data engineering 18% 82% – Professionals 70% 75% Male Female 82% 33
IT Search: D&I, Salary and Market Trends Report 2021 DATA Top Employers in the Market By Volume: By Growth: AIB CeADAR Ireland (+280%) Accenture ACI Worldwide (+250%) Google Conjura (+180%) Bank of Ireland LetsGetChecked (+175%) Apple Altada Technology Solutions (+125%) Facebook U.S. Bank (+83%) EY Infosys BPM (+63%) IBM Pfizer (+62%) UnitedHealth Group Kx (+56%) Aon Centre for Innovation & Analytics (ACIA) Education & Professional Qualifications 34% 48% Notably there is evidence of an increase 9% in candidates presenting with STEM base 8% degrees and exceptionally focused master’s programmes with specialisms in natural language processing, quantitative modelling or applied computer science / cloud engineering. Graduates are targeting specific industry roles accordingly. Highest level of education: • Bachelor’s Degree 34% • Masters’ Degree 48% • Doctorate: 9% • MBA 8% 34
IT Search: D&I, Salary and Market Trends Report 2021 SALARY & RATES TRENDS 3-5 5+ % Change Contract % Change Position years years YoY Day Rates YoY Data Analyst 40-50 50-75 +5% 300-350 +3% Modelling Analyst 40-60 60-85 +5% 350-400 Data Scientist 55-75 +3% 500-600 +3% Senior Data - 75-110 +6% 550-650 Scientist Data Engineer 50-75 75-110 +8% 550-600 +10% Analytics / BI 65-70 70-85 - 425-500 - Manager Senior Analytics / 85-110 110-120 +5% 550-650 - BI Manager Data Governance 75-95 95-120 +10% 500-500 +15% manager Head of Analytics 85-115 115-135 - 650+ - Insights Analyst 45-60 55-65 - 325-360 - Insights Manager 65-75 75-90 - 445-500 - Chief Data Officer - 155-230 -2% 750-1200 -
IT Search: D&I, Salary and Market Trends Report 2021 DATA Top 5 Employee Drivers 0% 10% 10% 20% 30% 30% 40%5 40% 0% 50% 60%7 60% 0% 70% 80% 80% CONCLUDING REMARKS We expect to see Senior management and executive data leadership opportunities rise in demand in 2021. Increased speed of deployment of digital transformation and data enablement initiatives in 2020 has increased the scope of & capacity to measure the ROI from data orientated programmes of work. Many organisations will invest heavily in data governance which in turn will see more Chief Information Officer and Chief Data Officer appointments. This has been reflected in Salary Rates with an average increase of 8-10% across Data Engineering and Data Governance Management roles. The contract market for these positions is also strong with a 10-15% increase experienced. 36
IT Search: D&I, Salary and Market Trends Report 2021 D&I, SALARY AND TRENDS ANALYSIS CYBER & INFORMATION SECURITY Over one third of security/IT decision-makers have said that their 2021 security budget will be higher than they expected it to be before the pandemic hit, and over 40% expect this to rise again over the next 12 months. With a currently 0% global unemployment rate in Cyber Security, the harrowing prediction that 3.5 million jobs will go unfilled by 2021 due to candidate availability shortage is a very likely reality. Where does Ireland fit in to this picture? It is estimated that there are currently over 6000 Cybersecurity professionals employed in Ireland. Over the last 12 months, there has been an 18% growth in the market of professionals with Cyber and Information Security Skills. This being helped somewhat by the rollout of the major cyber skills training initiative (CSI) 2018-2021 which aimed to add an essential additional 5,000 people trained in cyber security skills to the talent Gender Diversity pool. 22% Of those 6,000 Cybersecurity professionals, just over 1/5 changed jobs in the past 12 months and with a median tenure of just 1.8 years we would expect that attrition in teams will be a key concern for Cyber Leadership throughout 2021 considering 78% 61% of Irish businesses have reported suffering cybercrime Male Female over the last two years. 37
IT Search: D&I, Salary and Market Trends Report 2021 CYBER & INFORMATION SECURITY Interestingly reports by the NCSC in the UK found that the industry had higher levels of female representation than the wider technology industry. However, men still outnumber women roughly three to one in the cybersecurity sector which means that the industry has a wide pool of untapped talent. The Irish Industry has started to make efforts to address this with programs like Smarttech247’s Women in Cybersecurity Academy. Top Employers in the Market By Volume: By Growth: Bank of Ireland TiKTok (+1000%) IBM Tata Consultancy Services (+367%) Amazon Web Guidewire Software (+223%) Services (AWS) BlackBerry (+175%) Integrity360 Kontex (+129%) McAfee Security Risk Advisors (+13%) AIB JRI America (+60%) Accenture Rapid7 (+60%) Microsoft DocuSign (+53%) EY Amazon (+41%) Fidelity Investments Education & Professional Qualifications Approximately 45% of Cybersecurity professionals hold a Bachelor’s degree and 42% hold Master’s Degree qualifications. Common Cybersecurity Qualifications - • CEH: Certified Ethical Hacker • CISM: Certified Information Security Manager • CompTIA Security+ • CISSP: Certified Information Systems Security Professional • CISA: Certified Information Security Auditor 38
IT Search: D&I, Salary and Market Trends Report 2021 In terms of recruitment the CISSP is still by far the most “in demand” qualification employers globally are looking for - Simply LinkedIn Certification Indeed TechCareers Total Hired Jobs CISSP 9,675 13,549 23,557 7,683 54,464 [(ISC)2] CISA 4,582 7,130 11,455 4,130 27,297 (ISACA) CISM 3,087 4,592 7,897 350 15,926 (ISACA) CEH 2,172 2,991 5,093 1,422 11,678 (EC-Council) Security+ 2,471 3,234 5,345 377 11,427 (CompTIA) Fastest Growth Skills 60% 50% 40% 30% 20% 10% 0% AWSG DPRD ata PrivacyS IEMI ncident Response One to watch for 2021 is the CIPP : Certified Information Privacy Professional qualification. In 2020 we saw a 35% rise in the market of professionals with this certification, as Data Privacy and GDPR became extremely relevant in light of several landmark decisions. 39
IT Search: D&I, Salary and Market Trends Report 2021 CYBER & INFORMATION SECURITY Top 5 Employee Drivers 0% 10% 20%3 20% 0% 30% 40%5 40% 0% 50% 60%7 60% 0% 70%
IT Search: D&I, Salary and Market Trends Report 2021 SALARY & RATES TRENDS 3-5 5+ % Change Contract % Change Position years years YoY Day Rates YoY IT Security 450-750 / 50-60k 60 -85K +8% +5% Engineer day 400-500 / Pen – Tester 45-60K 65-85K +9% +3% Day Security 500-750/ 80-95K 100-120K +6% +10% Architect Day Network Security 400 -550/ 45-55K 60-80K +9% +5% Engineer Day DevSecOps 500 -650 / 50-65K 70- 100K +7.5% +10% Engineer Day IT Security 65- 85K 85- 100K +12% - - Manager Chief 100 -120K 120 -140K +18% - - Information CONCLUDING REMARKS In recent years, Ireland has become a significant Cyber Security Hub with a growing strong talent pool of highly skilled professionals. This year it is expected that employer demand will fully outgrow the available talent network creating an exceptionally competitive marketplace. This has been reflected in Salary and Contract Day Rates with an average increase of 5-10% increase at Mid – Senior Level across various roles. Interesting however is that although Engineers were relatively flat that Senior end roles have shown a significant increase in salaries, with roles like Head of Security and CSIOs showing a 12- 20% increase as more businesses are investing in Cyber Security as a long term strategic focus. 41
IT Search: D&I, Salary and Market Trends Report 2021 D&I, SALARY AND TRENDS ANALYSIS EXECUTIVE LEADERSHIP Surprisingly, we have seen that 17% of executive level technology candidates changed jobs in 2020. Given the level of uncertainty during the year this would be a high number, and indicative of a buoyant market at the senior end of the technology industry. 2020 was a certainly a year of change, and in terms of work practices that change is here for the long term. Location independence has required leadership teams to reassess technology to support this new version of business. The one constant through- out however is that people are still the core of all businesses. Finding talent with a high level of technical skill and the ability to effectively manage is continuing to be a challenge. This need for technology leaders with high emotional intelligence will become even more critical in 2021 given the challenges of effectively managing remote staff. More recently we have seen a shift away from in-house recruitment teams managing executive level mandates, and back to leveraging external executive search companies again. We are seeing an increase in requests for additional services such as diversity recruitment strategy, coaching and leadership development programs. Also, we have seen a significant uptick in technology executives contacting us for an objective point of view on the market, and advice on how best to navigate the process. 42
IT Search: D&I, Salary and Market Trends Report 2021 Gender Diversity Board Level Leadership ( Chief Executive, Chief Technology Officer, Chief Information Officer etc.) Male Female Education & Professional Qualifications 20% 49% • Bachelor’s Degree – 20% 20% • Master’s Degree – 49% 11% • MBA – 20% • Doctorate – 11% Top 5 Employee Drivers 38% 40% 40% 42% 44% 46% 48% 48% 50% 50%5 52% 2%
IT Search: D&I, Salary and Market Trends Report 2021 EXECUTIVE LEADERSHIP SALARY & RATES TRENDS Salary guides for senior leadership tend to have limited value as they vary significantly depending on bonuses, stock, LTIPs etc. Interesting to note the YoY change on salaries however, in particular CISO salaries with a 20% increase on average, which highlights the long-term value assigned by employers to Cybersecurity. Position €K % Change YoY Director of IT 140-180+ No change Chief Technology Officer 150-180+ No change Head of Software 130-160 +5% Engineering Head of Architecture 120-150 +11% Chief Information Security 110-140 +20% Officer CONCLUDING REMARKS The Technology Leadership market was relatively slow with 1% growth in 2020, however our research has shown that over 17% of those professionals changed job in the same period, and with the median length of tenure currently only at 3.8 years we forecast this to be a moderately competitive market to recruit within throughout 2021. 44
IT Search: D&I, Salary and Market Trends Report 2021 IT SEARCH WHO ARE WE? GLOBAL TECHNOLOGY RECRUITMENT PARTNER IT Search has been founded to bring the very best in candidate matching to our client base across all technical verticals in Ireland and abroad. Our key focus is in handling niche roles where engaging exceptionally specialist candidates on our clients’ behalf requires a significant investment of time and expertise. As a result, we have built a loyal client base which affords repeat business and is underpinned by a strong referral network. Our offices are at 13 Lad Lane, Dublin 2 where we provide a service that we would want to receive. Our model is based on providing expert market insight, thought leadership as well as honest and consultative advice to clients and candidates both domestically and internationally. We can help with the questions that come up along the recruitment process such as: compensation and benefits insights, visa & relocation information, perm & contract salary surveys, trend analysis as well as marketing mapping to name a few. TECHNOLOGY DIVERSITY HIRING ADVOCATES Since our inception, we have worked hard to ensure that D&I is built into the fabric of IT Search as one of our core values. We recognise that non-performative diverse and inclusive recruitment practice starts from within through- • Training • Inclusive Work Practices • A culture of Allyship and Advocacy We believe that if we educate ourselves, understand privilege, become aware of our unconscious bias and constantly challenge it, we then can understand and ultimately be better partners both to our clients and to the candidates that we represent.
IT Search: D&I, Salary and Market Trends Report 2021 IT SEARCH WHO ARE WE? We understand that we have a critical role to play in improving best practice throughout the recruitment process, becoming a credible recruitment partner to our clients and in turn supporting them in the development of their own D&I strategy. Over the last twelve months, we have put together our best practice IT Search standards that we apply to both internal recruitment and when undertaking assignments for clients, if and when appropriate - 2) Source & Attract 1) Plan • Tailor your messaging – remove gender bias with • Define goals and intended Textio and other tools. outcomes • Diversify Sourcing Channels • Undertake Market Analysis • Review Referral Programs • Examine existing workplace • Proactively reach out to policies, processes & hiring underrepresented groups metrics • Identify any gaps in team knowledge and upskill accordingly 46
IT Search: D&I, Salary and Market Trends Report 2021 3) Screen & Interview • Agree objective screening criteria • Use of technology assessments e.g. Codility • Use of personality assessments • Diverse interview panels • Blind Interviews 4) Select, Offer • Implement both group and and Hire individual interviews • Collect individual “fresh” feedback • Empower recruiters to offer constructive challenges • Ensure onboarding is supported by a diverse group 5) Transition & Measure • Measure candidate experience and make future adjustments • Monitor progress and impact of strategy
IT Search, 13 Lad Lane, Dublin 2 (+353) 1 507 9276 email@example.com itsearch.ie
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