Digital Marketing 101 - At Your Service Social Media Proposal Prepared for Social Enterprise UK

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Digital Marketing 101 - At Your Service Social Media Proposal Prepared for Social Enterprise UK
Digital Marketing 101

At Your Service

Social Media Proposal

Prepared for Social Enterprise UK

April 2020
Digital Marketing 101 - At Your Service Social Media Proposal Prepared for Social Enterprise UK
Our experience

Battenhall is the foremost social media communications
agency in the UK. We are a multi award-winning global team
of the industry’s leading specialists, headquartered in
London with an office in New York.

We use our depth of digital and social media skills to
pioneer global communications campaigns for brands
across all sectors.

We stand for disrupting the agency model. We help
organisations to create strategies and implement
campaigns that engage through digital and social media,
content marketing and mobile.

Battenhall’s sector experience spans all industries.
We work with consumer and corporate brands in
entertainment, lifestyle, sport, food & beverage, digital,
media, financial services, and technology.

We specialise in implementing innovative social, digital and
influencer strategies from the initial creative planning
stages, right through to execution and measuring success.
Digital Marketing 101 - At Your Service Social Media Proposal Prepared for Social Enterprise UK
Battenhall core services

  Communications strategy          Digital & social content        Activating influencers       Community engagement

Retainer and project social and   Retainer and project social         Organic and paid          Proactive and reactive
 PR comms strategy agency          media agency of record           influencer activation        management to build
                                                                                                     brand love

    Insights and strategy               Design & build          Crisis and corporate comms         Advertising

  Data and research across          Web and social media          Crisis preparedness and     Creative, planning and
  performance and industry            design and build          reputation management for    optimising across digital
          sectors                                                 high profile figureheads            and social
Digital Marketing 101 - At Your Service Social Media Proposal Prepared for Social Enterprise UK
What we will cover

                        1.   The digital and social media landscape

                        2.   Storytelling across your comms channels

                        3.   Developing a digital marketing strategy

                        4.   Delivering your strategy on a shoestring
Digital Marketing 101
                        5.   Questions
Digital Marketing 101 - At Your Service Social Media Proposal Prepared for Social Enterprise UK
01

The digital and social media landscape
Digital Marketing 101 - At Your Service Social Media Proposal Prepared for Social Enterprise UK
Digital landscape

  4.38bn             3.48bn               2hrs 23m                7hrs
   internet users   active social media     time spent on     average time Gen Z
      globally        users globally       social media on   spend online per day
                                           average per day
Digital Marketing 101 - At Your Service Social Media Proposal Prepared for Social Enterprise UK
Size of social networks
Digital Marketing 101 - At Your Service Social Media Proposal Prepared for Social Enterprise UK
Digital media mix

        Web               Email                  Social
        The digital   The most direct way to   Channels that drive
       home of your      reach engaged          awareness and
         business          customers              engagement
Digital Marketing 101 - At Your Service Social Media Proposal Prepared for Social Enterprise UK
02

Storytelling across your comms channels
Digital Marketing 101 - At Your Service Social Media Proposal Prepared for Social Enterprise UK
Your website
Storytelling

     Home page               About you              Case studies               Blog              Contact

     Who you are            What you do             What you did        News and updates     Address, email &
                                                                                              phone number
 Why your of interest      How you do it           How it helped          Topical stories
                                                                                             Social channels
How to find out more     How to get in contact   How to get in contact   How to find similar
                                                                           blog posts        How to subscribe
Your email database
Storytelling

                Email capture        Database              Email             Story

               Website function        GDPR               Purpose        Your message

                  Social ad         Store safely        Tools to use     Call to action

                Always opt-in     ‘Clean’ regularly   Images and links   How to share
Your social channels
Recognising the power of social media

 Stay connected with     Keep up to date with    Be inspired and   Engage with brands   Professional
  friends and family   current news and events      educated                            networking
Your social channels
Storytelling

         Purpose                       Purpose                          Purpose                        Purpose
         Inspiration                   Information                 Thought leadership                  Inspiration

           Role                           Role                            Role                           Role
 Drive employee engagement,     Broadcasting news, joining        Provide useful, inspiring   Drive engagement, build a new
  build a new audience and    conversations, media relations   shareable content shows your    audience and communicate
  communicate authenticity        and customer service             expertise and passion               authenticity

         Content                        Content                         Content                        Content
     Customer stories              News and updates                News and updates                News and updates
     Workplace culture              Reactive content               Thought leadership               Staff and culture
   Employee engagement             Customer service                People and culture                    Events
  NPD and topical updates            Partnerships                     Recruitment                          UGC
  Events and sponsorship                                              Networking                 Influencer partnerships
     Customer service                                                 Partnerships
Best practice on social media
Key factors to consider

              Great social depends                         Content designed                          Paid promotion is
                   on a two-way                           specifically for social                     now essential, not
                relationship - don’t                      gets the best results                           optional
              treat it like a one-way
                     broadcast

                                        It’s all about people               Use data driven insights to
                                        powered social, not                 evolve social and content
                                             automation                             strategies
Trend: Visual storytelling and best in class content creation

   Curated Stories        Multimedia          In-feed content   New, creative
                           formats                               platforms
03

Developing a digital marketing strategy
Integrated approach to digital marketing
Role and impact of different touchpoints

                                           Communications streams

                    Social                          Marketing                     PR

          Organic            Paid              Website         Email     Press         Customers

            Reach and awareness                  Education and traffic   Endorsement and engagement
Developing a digital marketing strategy
Assessing the situation

 1. Goals                                    3. Skills

 Who do you want to reach?                   What resources do you have?
 What do you want them to do?                Who is going to do the work?
 What does success look like?                What skills do you have in your team?

 2. Comms                                    4. Media

 What stories / news do you have to share?   Where are your audience active?
 What do you want say vs. them to hear?      Where are you audience most engaged with what
 How do you want them to react?              you want to offer?
Developing a digital marketing strategy

                                                                   Your
         Resources         News and             Target
                                                                  desired
         and skills        messages            audience
                                                                 outcome

         Your team           Be clear       Define the audience   Awareness

        Your network       Tell the story     Where are they      Interest

          Student        What’s the hook      How to engage       Action

            You           What’s the CTA        Frequency          Awe
04

How to deliver your strategy on a shoestring
Resources
Adapting your team to meet your needs

                       Pivot              Connect            Reach out
                    Discover skills     Ask your network   Ask your audience

                     Learn online       Speak to friends   Call out for support
Tools and sources
Free or low cost and easy to use

Email marketing tools:

Mailchimp - https://mailchimp.com/
Sendinblue - https://www.sendinblue.com/

Editing tools

Image editing (very similar to PhotoShop):
https://pixlr.com/
https://www.photopea.com/

Image layout tool, useful for social media posts and flyers:
https://www.canva.com/
                                                                Spark   Snapseed   Lumyer   Over
GIF creator:                                                    Post
https://giphy.com/create/gifmaker

GIF to MP4:
https://ezgif.com/gif-to-mp4
                                                                Vont     Unfold    InShot   Hype
Where to find the latest stats on social network demographics.                               Type
https://sproutsocial.com/insights/new-social-media-demogra
phics/
05

Questions

https://www.socialenterprise.org.uk/coronavirus-information/
Thank you

steph.bennett@battenhall.net
@stephsbubble
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