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Freight
Facts
2020
www.stenalinefreight.com
This 2020 edition of
Freight Facts includes all
the information you need
about our route network,
range of services and our
contact information.
2 Stena Line - Freight Facts 2020
Contents
Introduction 4
Stena Sphere 5
Intermodal solutions 6-7
Routes and regions 8-11
Shipping logistics 12-13
Sustainability 14-15
Freight fleet (pull out) 16-18
Route network (pull out) 19-20
Crossing times 21
Digital IT solutions 22-23
Sales, Marketing and
Reservations 24-26
Customs services 27
Standard Terms of Business 28
Stena Line Conditions
of Carriage 29-31
NSOCC Green Card 2011 32
Stena Line Policy for
securing Cargo 33
Welc
Freig ome to
ht Fa
2020 cts
!
Front cover image
New tonnage, the
Stena Estrid starts
service early in 2020
on the Holyhead-Dublin
route.
3
Wor
mak king to
e
easie business
r for
The right place,
you!
at the right time!
Cargoes move ships and not introduction of new tonnage releases We have recently launched our new
the other way round. This is existing ships which will be redeployed to
further enhance more routes across the
website and developed a new user-friendly
online booking tool. During the course of
why the Stena Line network network and connecting Europe for a this year we will roll out new options for you
continues to evolve and sustainable future. to book and pay. Look out for mobile
check-in coming soon, enabling drivers
develop ensuring we have the In addition to our investment in ships we smooth and efficient drop-off and collection
right capacity, in the right can increasingly provide help with your end at ports.
place, at the right time. to end transport solutions. This involves
collaboration with European rail networks From the dedicated sales team and port
and onward logistical solutions. Read more staff through to the crew onboard, we are
2020 is an exciting year for us, as we about how we can provide you with efficient, all working to make business easier for you.
welcome the first of our new generation reliable and cost-effective services in this
state-of-the art E flexer vessels. The brochure. Thank you for your continued support!
Freight Commercial Forum
Markus Lindbom Paul Grant Alex McDonald Anna Breen David Holderness
Chief Commercial Officer Chief Commercial Officer Commercial Manager Freight Freight Commercial Manager Freight Commercial Manager
Business Regions Scandinavia, Business Regions Irish Sea alex.mcdonald@stenaline.com Irish Sea North Irish Sea South
Germany & Baltic Sea & North Sea anna.breen@stenaline.com david.holderness@stenaline.com
markus.lindbom@stenaline.com paul.grant@stenaline.com
Marek Parzyszek Rob Mittelmeijer Oskars Osis Dan Röding Katrin Verner
Freight Commercial Manager Freight Commercial Manager Freight Commercial Manager Freight Commercial Manager Freight Commercial Manager
Baltic Sea South North Sea Baltic Sea North Scandinavia Central Europe
marek.parzyszek@stenaline.com rob.mittelmeijer@stenaline.com oskars.osis@stenaline.com dan.roding@stenaline.comom katrin.verner@stenaline.com
4 Stena Line - Freight Facts 2020
The Stena Sphere
Care - in everything we do
Taking care of things that nobody wants offshore drilling, property, finance as well When we contribute to our customers’
anymore and making sure they will be of as recycling, environmental services and success as well as to the development of
use to someone else is a seemingly simple trading. society, we deserve to be our customers’
idea. But that was the basic concept behind first choice. To run a profitable organisation
the trading company Sten A Olsson founded The Stena Sphere is currently one of the enables us to continue our operation and
in 1939, the Sten A Olsson Metallprodukter. largest family-owned groups of companies invest in our own future as well as in the
The trade in scrap and metal developed into in Sweden. Our success over the years has future of our customers and society. This is
Stena Metall and created a starting point been achieved by continuously caring about sustainable business, provided it is done
for Stena’s expansion into other business our customers, by providing innovative by leaving a small footprint. Luckily,
areas. solutions and by perfect performance. shipping and recycling are both
environmentally friendly. Hopefully, our
Today our business activities are spread We deliver quality by always keeping the approach is visible in everything we do, and
all over the world and cover several promises we make, and our goal is always benefits not just ourselves, but also future
areas such as ferry operations, shipping, to be the best at what we do. generations.
Ferry Operations
Stena Line
Offshore Drilling
Stena Drilling
Shipping
Stena Bulk • Stena Roro • Stena Teknik
• Northern Marine Group
Property
Stena Property
New Business
Stena Adactum
Finance
Stena Finance
GLOBAL 15,500 115 34,730 164 28,300
Activities People Wind Turbines Revenue MSEK Vessels including Residential and
in operation new buildings Commercial Units (Owned
and managed)
5
Punc
safe tual,
& hig
relia hly
ble!
Intermodal
Services developed
and designed to deliver
value to customers
Solutions We are continuously working on developing
new combined rail and ferry solutions.
Duisburg - Kiel - Gothenburg and Verona -
Our vison ‘Connecting Europe for a Our dedicated and flexible departures Kiel - Gothenburg are just two of the
Sustainable Future’ goes hand in hand with are adapted to match connecting trains, combined rail and ferry solutions that we
the large focus there is on environmentally ensuring a punctual, safe and highly offer with:
friendly solutions in the transport industry. reliable delivery service. Throughout the
journey our experienced support team are • Service up to five days per week
Intermodal freight transport plays a ready to assist and inform about the
significant role in the overall supply and various transport options available. They • Lorry and driver render superfluous
distribution chain and more customers also advise the best way for customers to
prefer smart, fast and sustainable transport transport their goods to their destinations • High payload up to 28 ton Shunting
solutions. in a quick and cost-effective way and with service of trailer from
a lower level of CO2 emissions.
We work closely with our partners in the • Gothenburg (Majnabbe) in cooperation
logistics industry to find these solutions with partners Trailer or container up to
and to connect road, sea and rail in a fast, “It makes sense 44 ton (P/C 70/400)
optimised and seamless shipping process. switching to
With access to one of the most extensive
environmentally Check out the map for more solutions.
Our dedicated team has professional
short sea networks and frequent departures, friendly, smooth experiences in their area of business and
we link the intermodal networks across transition and can leverage this strength to figure out
Europe with our services. These services solutions to the most complex of challenges
have been designed to work in line with our reliable intermodal and deliver practical and impactful solutions
sustainable shipping goals. solutions” to our customers.
6 Stena Line - Freight Facts 2020
Our Intermodal Luleå
Network Umeå
Stena Line SWEDEN
Stena Line (DFDS Space charter) Sundsvall
FINLAND
Implemented Rail connections
Project Rail connections
NORWAY
Oslo
Eskilstuna
Rosersberg
Nynäshamn
ESTONIA
Gothenburg
Ventspils
RUSS
Frederikshavn
Halmstad
LATVIA
Liepāja
Grenaa
Karlskrona
DENMARK Helsingborg
Esbjerg
LITHUANIA
Trelleborg
Cairnryan
Belfast Gdynia
Kiel Sassnitz
Heysham
Rostock
Killingholme Travemünde BELARUS
IRELAND
Hamburg
Dublin Holyhead Liverpool Immingham
Rosslare NETHERLANDS
GREAT BRITAIN Hoek van Holland Berlin POLAND
Harwich GERMANY Małaszewicze
Fishguard
Rotterdam Duisburg
Wuppertal
BELGIUM Halle/Schkopau
LUXEMBOURG
CZECH REPUBLIC UKRAINE
Mannheim
Cherbourg Brno
Karlsruhe
SLOVAKIA
Munich MOLDOVA
Vienna
Basel AUSTRIA
FRANCE SWITZERLAND HUNGARY
SLOVENIA
Curtici ROMANIA
Cervignano Trieste CROATIA
Verona
BOSNIA AND
ITALY HERZEGOVINA
SERBIA
MONTENEGRO BULGARIA
MACEDONIA
ALBANIA
SPAIN
PORTUGAL
GREECE
Contacts
Fredrik Johansson Rob Mittelmeijer Katrin Verner Wilfried Klein
Shipping Logistics Sales & Freight Commercial Manager Freight Commercial Manager Business Development Manager
Business Development Manager North Sea Central Europe Rail & Intermodal Central Europe
+46 739 421820 +31 174 389 450 +49 171 5622714 +49 160 7259137
fredrik.johansson@stenaline.com rob.mittelmeijer@stenaline.com katrin.verner@stenaline.com wilfried.klein@stenaline.com
Rob Pearse Boriss Danilevics Pawel Hillar
Shipping Logistics & Area Sales Shipping Logistics Sales Manager Area Sales Manager
Manager United Kingdom & Baltic States, Russia & CIS Poland
Republic of Ireland Mobile +371 2913 3916 +48 50 800 27 15
+44 (0) 77 8619 8266 boriss.danilevics@stenaline.com pawel.hillar@stenaline.com
rob.pearse@stenaline.com
7
Routes and regions NORWAY
Oslo
G
Irish Sea
Frederikshavn
Grenaa
DENMARK
Esbjerg
Stena Line offers a choice of six strategically placed routes Cairnryan For sales, marketing &
Belfast
across the Irish Sea, covering all the key traffic ‘corridors’. With reservations contacts see
Heysham page 24-26. Kiel
a total of 230 weekly sailings, catering for accompanied, Ro
Travemünde
unaccompanied and project cargo, we will have a crossing to IRELAND
Dublin Holyhead Liverpool
meet your shipping requirements.
Rosslare GREAT BRITAIN
Hoek van Holland
Commencing with the first delivery at the very beginning of 2020, Fishguard Rotterdam
we are delighted to be the recipients of three out of the first four
‘E-Flexer’ vessels; a whole new class of state of the art Ro-Pax GERMANY
vessels developed by Stena Line. The first – Stena Estrid – is
LUXEMBOURG
joining our Dublin – Holyhead service, giving a capacity increase Cherbourg
on this route of 25%, followed shortly afterwards by Stena Edda FRANCE
and (in 2021), Stena Embla, on the Belfast – Liverpool
(Birkenhead) crossing. You can read more about these innovative
vessels on our website.
SWITZERLAND
To support our new vessels’ increased capacity and to get the Check-in & Operations contacts
maximum benefit from their easier loading capabilities, we have ITALY
invested heavily in shore infrastructure and layout in Dublin and
Holyhead and in Belfast and Birkenhead, to smooth your journeys Belfast VTI /VT2 Holyhead
from port to port. +44 (0) 2890 786095 +44 (0) 1407 606607
Stena Line Station Approach, Holyhead,
Dargan Road Gwynedd, LL65 1DQ,
On our Rosslare-Fishguard service we have also invested in Belfast BT3 9JU United Kingdom
SPAIN
Fax: +44 (0) 2890 775520 Fax: +44 (0) 1407 606605
enhancements to our vessel Stena Europe; aside from the PORTU
UGAL
updating of her onboard facilities, a full deck of 4.65m high space
has now been opened up to facilitate the increased numbers of Belfast VT4 Fishguard
trailers at the maximum running height in the Republic of Ireland. +44 (0) 2890 786062 +44 (0) 1348 404405
Coupled with an attractive sailing schedule this route offers a Victoria Terminal 4, Fishguard Harbour, Goodwick,
West Bank Road, Belfast BT3 9JL, Pembrokeshire, SA64 OBU,
highly effective alternative to services from and to Dublin. United Kingdom United Kingdom
Fax: +44 (0) 2890 884081 Fax: +44 (0) 1348 404445
With the requirement from 2020 for all operators on the Irish Sea
to follow the changes made in 2015 elsewhere in Northern Cairnryan Liverpool
European waters, to switch to more expensive low sulphur fuel, +44 (0) 1776 708118 +44 (0) 1519 062700
we will implement a new Bunker Adjustment Factor (BAF) in con- Ferry Terminal, Belfast Way, 12 Quays Terminal, Tower Road,
Loch Ryan Port, Cairnryan, Birkenhead, Liverpool, Wirral,
junction with our customers.
DG9 8RG, CH41 1FE, United Kingdom
United Kingdom Fax: +44 (0) 151 906 2718
With the strength of our route network, on the Irish Sea and Fax: +44 (0) 1581 622144
beyond, and with our belief in building lasting partnerships with Rosslare
our customers, Stena Line are well placed to guide you through. Cherbourg +353 (0) 5391 61541
We look forward to working with you. +33 (0) 2334 32387 The Ferry Terminal,
Quai de Normandie, 5011 Rosslare Harbour, County Wexford,
Cherbourg, France Republic of Ireland
Fax:+33 (0) 233 543221 Fax: +353 (0) 53 916 1599
“Whether you are shipping Dublin
across the Irish Sea or linking +353 (0) 1704 7100
to the Continent in conjunction Alexandra Road, Dublin Port,
Dublin 1, Republic of Ireland
with our North Sea routes or Fax: +353 (0) 1 855 3278
direct Rosslare-Cherbourg Heysham
service, we can support you in +44 (0) 1524 865050
the rapidly changing
North Quay, Heysham Harbour,
Morecombe, Lancashire, LA3 2XF,
market outlook for 2020.”
United Kingdom
Fax: +44 (0) 1524 865070
8 Stena Line - Freight Facts 2020
North Sea Germany
2020 will be a challenging year for everybody in the world of Efficiency and flexibility at hubs and networks are what we provide
transport, logistics and ferries. Economic trading indicators are in the core market of our business in Central Europe. From Kiel,
not favorable, and we must deal with the consequences of the Rostock and Sassnitz, we connect Europe’s powerhouse to the
decisions that will be made about Brexit. dynamic economies in Scandinavia, while having the whole Stena
Line network in close reach. With direct access to well-built road
Stena Line on the North Sea have made detailed preparations and rail infrastructure and combined with a network of strong
to cope with the challenges of both the economy and Brexit. We partners, customers can expect a full range of logistics services in
have published guidelines on our website for our customers to Germany.
help them be prepared with the correct documentation to avoid
congestion at our ports. We will continue to update customers Kiel benefits from being close to the Central German motorway
through our website and newsletters. Our account managers are system, opening the corridor to Western Germany, Benelux, South
also available to assist with further information. Eastern Europe and beyond. The upgraded shunting station and
additional track at our quay allows for an even more efficient
In autumn 2019 our second train track on the quayside in transshipment and further round-trips on the intermodal connections
Europoort was completed. This initiative will enable us to expand to e.g. Verona, Bettembourg and Duisburg.
our rail-ferry concept. Our North Sea routes offer both driver- FINLAND
accompanied and unaccompanied services into the most important In Rostock, there are motorways and railway grids that connect
industrial areas within the United Kingdom.
NORWAY Market fluctuations to Central Germany and Eastern Europe. The versatile intermodal
influence our customer demands and we believe Oslo there is a terminal in Rostock links Italy, Czech Republic, Mid and Southern
ND requirement for both accompanied and unaccompanied traffic Germany with 68 shuttle trains per week. Our schedule on the
especially just-in-time cargo and temperature-controlled business.Nynäshamn
Rostock-Trelleborg route with 3-4 departures per day ensures a
ESTONIA
SWEDEN fast and reliable service. In addition, the railway ferries MS Skåne,
The North Sea route network provides flexible opportunities
Göteborg for FS Mecklenburg-Vorpommern and FS Sassnitz on the Rostock and
customers to transport units from both Europoort and Hoek van
Varberg Sassnitz-Trelleborg RUSSIA
Ventspils routes enable a seamless direct train journey to
Frederikshavn
Holland to Killingholme and Harwich in the UK. (v.v.) Halmstad Sweden and Norway. LATVIA
Liepāja
Grenaa Karlskrona
For sales, marketing & All three German ports provide efficient services and equipment.
FINLAND
Trelleborg
reservations contacts see Our logistics experts are therefore able to offer tailor made services
LITHUANIA
page 24-26. to meet customer needs. Our on-board staff shine at what they do
Gdynia
Kiel Sassnitz best, providing smooth and reliable ferry services.
Rostock
Killingholme Travemünde BELARUS
For sales, marketing &
ESTONIA
NETHERLANDS POLAND SWEDEN
GREAT BRITAIN reservations contacts see
Harwich Hoek van Holland Göteborg page 24-26.
Rotterdam
Ventspils
LATVIA
Liepāja
CZECH REPUBLIC UKRAINE
Trelleborg
Cairnryan SLOVAKIA LITHUANIA
Belfast
Heysham
Kiel Sassnitz
AUSTRIA Rostock
Check-in & Operations contacts
Killingholme BELARU
IRELAND HUNGARY
SWITZERLAND Liverpool Immingham
Dublin Holyhead GERMANY
Rosslare GREAT BRITAIN ROMANIA
Hoek van Holland KillingholmeHarwich
ITALY
CROATIA
Check-in & Operations contacts
Fishguard Rotterdam
+31 (0)174 389 460/423 +44 (0) 1469 542170
Haven nummer 901/ Slachthuisweg CRO Ports Clough Lane BELGIUM SERBIA
NL-3151 XN Hoek van Holland North Killingholme,
Fax: +31 (0)174 389 429 North Lincolnshire, DN40 3JP
operations@stenaline.com United Kingdom
Cherbourg
Fax: +44 (0) 1469 542179
Kiel
LUXEMBOURG CZECH REPUBLIC
BULGARIAGothenburg
+49 431 909 312 +46 31 858SLOVAKIA
465
Rotterdam (Europoort)
SPAIN Schwedenkai 1, Majnabbe, Elof Lindälvs Gata
FRANCE DE-24103 Kiel SE-41455 Gothenburg
+31 (0)181 242 190 AUSTRIA
Haven nummer 5812, Elbeweg 91 HUNGARY
TURKEY
(Beneluxhaven) Rostock
SWITZERLAND
GREECE Trelleborg
NL-3198 LC Europoort (Rotterdam) SLOVENIA
Fax:+31 (0)181 242 199 +49 381 203 55 466 +46 410 650 60 ROMANIA
operations.europoort@stenaline.com Zum Fährterminal ITALY
1, CROATIA
Travemündeallen
Überseehafen SE-231 42 Trelleborg
DE-18147 Rostock BOSNIA AND
Harwich HERZEGOVINA
SERBIA
+44 (0) 1255 243434
Sassnitz
Harwich International Port MONTENEGRO
BULGARIA
Parkeston Quay, Harwich, Essex, +49 38392 673 466
CO12 4SR Hafeneingangsgebäude, Nr. 20 Fährhafen
United Kingdom SPAIN Mukran MACEDONIA
PORTU
Fax: +44 (0) 1255 252149 UGAL DE-18546 Sassnitz ALBANIA
GREECE 9
Scandinavia
The routes on Gothenburg-Frederikshavn,
ICELAND
Halmstad-Grenaa and The new Combi Terminal in the Port of Gothenburg is adding new
Oslo-Frederikshavn are - together with a Baltic Sea connection very interesting opportunities in Intermodal solutions in general and
- strategically located covering and bridging the Scandinavian connecting sea and rail in particular. This will enable new openings
markets with continental Europe. As on all our routes we offer for cargo flows to and from the northern parts of Sweden on the
reliability, frequency, capacity and service combined with efficient Kattegat for onward transportations.
ships for transportation of all kind of Ro/Ro Cargo. Drivers are our
most frequent customers on board our vessels and have access to
a range of facilities including good food, a comfortable cabin and a
dedicated drivers’ lounge to ensure a restful stay.
Our fleet is flexible and we adjust capacity to optimise the routes Oslo
based on the demand. The latest change is the Stena Vinga, which NORWAY
has added more capacity for both freight and travel customers.
SWEDEN
We will operate our new route Halmstad–Grenaa from January 2020 Göteborg
which supports our freight customers to reach markets in a more
efficient way. Additionally, the Halmstad area can offer a wide range Frederikshavn
Halmstad
of value-added services related to cargo handling.
Grenaa
DENMARK
With our locally based sales organisation in Sweden, Denmark and Esbjerg
Cairnryan
Norway we are always close to the markets and in touch with
Belfast
local
trends. Our web-based freight booking system gives our freight GREAT
customers 24/7 options to make reservations throughout our entire BRITAIN
IRELAND
route network. We also offer a Freight Planner App for the handling Immingham
Dublin
of bookings through portable devices and of course personal Holyhead
Rosslare
contacts via our customer service teams standing by to serve.
For transportations to or from Norway our Customs Clearance Fishguard
department is in place to ensure a speedy and streamlined process
for our customers.
LUXEMBOURG For sales, marketing
CZECH & REPUBLIC
Cherbourg reservations contacts see
page 24-26.
Check-in & Operations contacts
FRANCE
AUSTRIA
HU
SWITZERLAND
SLOVENIA
Sweden Denmark Norway
ITALY
CROATIA
BOSNIA AN
HERZEGOV
Gothenburg to Frederikshavn Oslo
Frederikshavn +45 96 200 225 +47 90 94 92 17
MO
+46 31 85 84 20 Trafikhavnen Utstikker II, Vippetangen, skur 44,
DK-9900 Frederikshavn NO-0150 Oslo
Masthugget, Emigrantvägen 20,
Tel +45 96 200 225
SE-405 19 Gothenburg
PORTU
UGAL
Gothenburg to Kiel Grenaa
+45 96 200 283
+46 31 85 84 65
“Our fleet is flexible Majnabbe, Elof Lindälvs Gata
SE-414 55 Gothenburg
Færgevej 1, DK-8500 Grenaa
and we adjust Esbjerg
capacity to optimise Halmstad +45 75 14 41 44
the routes based on +46 35 262 90 70
Turbingatan 22
Zodiakvej 5-9
DK-6700 Esbjerg
the demand. The SE-302 50 Halmstad
Fax +45 75 14 41 45
latest change is the
Stena Vinga, which
has added more
capacity for both
freight and travel
customers.”
10 Stena Line - Freight Facts 2020Baltic Sea South Baltic Sea North
For over 20 years, we have been developing our ferry connections Over the last year we have worked intensively to explore and
between Sweden and Poland to provide the highest quality sustain existing market connections and build up new ones.
service to our freight customers.
We will continue to be customer oriented as a professional service
During this time, we have expanded our service served by one support provider for existing customers and in the search for new
vessel, to an entire service package, where in addition to the prospects and partners. We will strive to strengthen and broaden
transport of lorries and drivers, we offer transport of trailers, our service offerings for our customers’ benefit. Our target is to be
containers, special cargo, and other services like handling, a reliable business partner and to be the first choice in the shipping
warehousing, intermodal transport and customs services. With industry for our customers. We have maintained a stable growth on
the vessels operating on the route we offer up to three departures our routes connecting the Baltics, Russia and CIS countries with
daily from each port and a convenient schedule, enabling flexible Scandinavia and Germany/West Central Europe.
deliveries and effective use of drivers’ working time.
In 2020 we are aiming to extend our development and cooperation
To develop and improve our service, we will invest in our port with the industry. We can provide multimodal deliveries via railway,
equipment and the extension of our ferry terminals. Both ports in mafi-roll trailers and trailers, or just outsourcing this to our
Gdynia and Karlskrona have access to intermodal terminals, where subcontractors with their trucks fleet to meet customer requirements
container and trailer handling is possible. The rail network enables and accommodate different commodity types. Our reach is not only
cargo deliveries to Gdynia from the main industrial areas in Poland, limited to the Baltic States, we are shipping goods from as far as
Czech Republic, Slovakia, Hungary, Romania, Bulgaria or Turkey, Ural Mountains via our Travemünde-Liepāja route. Stena Line is an
and its further transport to Sweden and Norway. integral part of logistics chains for such commodities as steel, OSB,
plywood, finished vehicles, concrete materials etc.
Express roads S5 & S7, and A1 motorway connect the port in
Gdynia with the main industrial and logistics centers in Poland We believe that intermodal solutions between very important logistical
and Central Europe. In the port of Gdynia, the construction of a hubs in Russia, Moscow and Germany, Lübeck will provide high
completely new ferry terminal has started, which includes a longer quality services to Freight companies from Russia and Europe in
berth, a new terminal building and a new intermodal terminal. This accordance with all necessary requirements of railroad and ferry
significant investment represents our overall strategy to strengthen operators. Several businesses in different countries join forces to
the role of the Gdynia – Karlskrona route as a vital link between establish transnational business cooperation to develop contrailer
Central Europe and Scandinavia. links between Russia and Central Europe. Our goal is to grow this
development further as we believe it is theFINLAND
future of our business in
the region.
For sales, marketing &
reservations contacts see
page 24-26. For sales, marketing &
SWEDEN
Nynäshamn
RUSSIA reservations contacts see
SWEDEN page 24-26.
Karlskrona
RUSSIA
Ventspils
LATVIA
Gdynia
Liepāja
Cairnryan BELARUS
Belfast POLAND
Heysham
Killingholme BELARUS
IRELAND Travemünde
Dublin Holyhead Liverpool Immingham GERMANY
Rosslare GREAT BRITAIN
Check-in & Operations contacts
GERMANY
Fishguard
Harwich
Rotterdam
CZECH REPUBLIC UKRAINE
SLOVAKIA BELGIUM Check-in & Operations contacts
Gdynia
LUXEMBOURG CZECH REPUBLIC UKRAINE
+48 58 660 58 75 Cherbourg
AUSTRIA
Ul. Kwiatkowskiego 60 HUNGARY MOLDOVA Nynäshamn Travemünde
SLOVAKIA
ZERLAND PL 81-156 Gdynia +46 8 6843 3650 +49 450 286 2422
SLOVENIA FRANCE Skytten Hällsväg 10, Skandinavienkai,
ROMANIA AUSTRIA
SE-149 30 Nynäshamn Zum Hafenplatz 1,
Karlskrona
ITALY
CROATIA HUNGARY
DE-23570 Lübeck - Travemünde
MOLDOVA
SWITZERLAND
+46 455 366 330 BOSNIA AND
Ventspils SLOVENIA
Liepāja ROMANIA
HERZEGOVINA
Verkövägen 101 SERBIA
+371 6360 7335 CROATIA
SE-371 65 Lyckeby ITALY +371 6360 7357
Sarkanmuižas dambis 25c,
MONTENEGRO
BULGARIA Ventspils, LV-3601 BOSNIA AND Terrabalt Terminal,
HERZEGOVINA
14a SERBIA
Brivostas St,
Liepāja LV-3405
MACEDONIA
ALBANIA MONTENEGRO
BULGARIA
11
SPAIN TURKEY MACEDONIA
GREECEShipping Logistics
Our Shipping Logistics
team is focused on
meeting all of our
customers’ different
needs.
The team works very closely with the
industry to identify different transport
requirements to provide specific
customised and value-added solutions.
Our specialist project team consists of
highly dedicated industry experts within:
Automotive, metal products, forest Project Cargo Paper and Forest
products, chemistry, construction Industrial project cargo solutions require Products
material and project cargo. We provide attention, planning and efficient project
our customers with cost-effective management. Our knowledge and Our extensive route network, linked with a
solutions by rail and/or road using our experience make sure we can meet your well-developed infrastructure, rail
extensive route network. requirements and deliver cost-effective connections and inland waterways, enables
solutions. agile and effective hauling of paper and
We have strategically located ports other forest products.
offering large capacity and high frequency
sailings leading to shorter lead times for
Shipping Logistics contacts
cargo movements. Our customers can
benefit from tailor-made sea freight
solutions on dedicated industrial
sailings. Our efficient fleet allows us to
transport all types of ro/ro cargo in our
route network. We strive to represent
Fredrik Johansson Jacek Kolakowski Harun Wardak
Shipping Logistics Sales & Area Sales Manager Shipping Logistics & Area Sales
quality, transparence and reliability and Business Development Manager Poland Manager Spain & Portugal
efficiency. We welcome you to join our +46 739 421820 +48 50 800 27 12 +31(0)174 389 453
network. fredrik.johansson@stenaline.com jacek.kolakowski@stenaline.com harun.wardak@stenaline.com
12 Stena Line - Freight Facts 2020Deliv
cost ering
eff
solut ective
ions!
Automotive Construction Metal Products
We know exactly what an automotive Materials Together with logistics partners we serve
company expects from a shipping service. the steel and metal industry and
Deliveries must be fast, flexible and readily Industrial knowhow, dedicated frequent together we offer customised and
available. That is why we specialise in departures and specialised equipment are competitive solutions.
matching your particular needs with key success factors when handling
convenientlylocated ports, customised complicated building material deliveries.
solutions and optimised efficiency.
Ahed Alias Pär Ekelöf Rob Pearse Boriss Danilevics
Shipping Logistics Sales Manager Shipping Logistics Sales Manager Shipping Logistics & Area Sales Manager Shipping Logistics Sales Manager
Germany Scandinavia United Kingdom & Republic of Ireland Baltic States, Russia & CIS
+49 172 4136098 +46 704 858425 +44 (0) 77 8619 8266 +371 2913 3916
ahed.alias@stenaline.com par.ekelof@stenaline.com rob.pearse@stenaline.com boriss.danilevics@stenaline.com
13Icons representing initiatives from the Green List
Together we have a
responsibility for the
sustainable development
of our world
At Stena Line we believe that sustainable Shipping is a safe, reliable and with endless United Nations’ Global Goals. Together we
growth is the only acceptable business capacity on the World’s oceans. It is also work to protect life below water, ensure a
model and our journey, with the aim of the most energy efficient mode of transport responsible consumption, increase the use
becoming a leader in sustainable shipping, in relation to cargo volume. However, there of clean energy and ensure safety, good
continues. The benefits of sustainable are major advantages, both environmental health and wellbeing for our guests and
business are many: Gained trust and and economical, to be gained from further employees - and we embrace equality and
engagement as well as a better working improving the efficiency of our operations. inclusion in all aspects of our business.
environment and lowered risk. That is why Stena Line have initiated
several pioneering projects in digitalisation, The foundation of our company culture is
Our main contribution to sustainability is automation, electrification and alternative care – care for our customers, for resources
to connect Europe and thereby connect fuels. and care for each other.
our 29,000 sailings between 10 countries
enable trade, transport and travel across Our commitment to sustainability centres We also care about your opinion.
Europe. around five focus areas that support the
Please get in touch and tell us how we are Read more on:
doing and to help us improve at: www.stenaline.com/sustainability
sustainability@stenaline.com
14 Stena Line - Freight Facts 2020Our lity
ta inabi
sus s areas
focu Good health and
wellbeing
Through care for each other
and an absolute commitment
to safety, Stena Line shall
actively promote the wellbeing
of both guests and employees.
Equality and Clean energy
inclusion Stena Line shall
We embrace equality, relentlessly strive to
diversity and inclusion. improve energy efficiency
Everyone at Stena Line on shore and at sea and
is a valued member of actively stimulate the
our crew. usage of clean energy
sources.
Our commitment to sustainability is centred
around five focus areas linked to the UN
Global Goals which are directly related to
our business.
Ambitious targets are defined for each
area, and the development is closely
monitored, with the ambition that
Stena Line shall be a leader in sustainable
shipping.
Responsible
consumption Life below water
Care for resources is Stena Line relies on the
achieved by responsible oceans for its existence and
purchasing and by all operations shall have
continuously reducing waste minimal impact on marine life.
and increasing recycling.
15Stena Line Route Network
Stena Line
Stena Line (DFDS Space charter)
Rail connections
of
One e’s
p
Euro est
Larg
Cairnryan
Belfast
Heysham
Killingholme
IRELAND
Immingham
Dublin Holyhead Liverpool
NETHERLAND
Rosslare GREAT BRITAIN
Harwich Hoek van H
Fishguard Rotterdam
BELGIUM
Links key ports and road
connections across Europe
and Russia LUX
Cherbourg
The route network is also a complete, one
stop freight transportation tool. The range
of routes and vessels lets you choose
crossings that best suit you and your FRANCE
customers’ needs. Some routes are
served by Ro-Pax vessels and some are
dedicated freight services designed
specifically for accompanied and
unaccompanied units.
The network is easy to
access - wherever you are!
You can choose from a range of
user-friendly, secure booking options and
also our Customer Support Teams will be
happy to take your calls and support you
with your reservations on any Stena Line SPAIN
route.
PORTU
UGAL
16 Stena Line - Freight Facts 2020Pull m
o e
FINLAND
(and
ut!
p
in me
up)
NORWAY
Oslo
Nynäshamn
ESTONIA
SWEDEN
Göteborg
Ventspils
RUSSIA
Frederikshavn
Halmstad LATVIA
Liepāja
Grenaa Karlskrona
DENMARK
Trelleborg
Esbjerg
LITHUANIA
Gdynia
Kiel Sassnitz
Rostock
Travemünde BELARUS
DS POLAND
Holland
m
GERMANY
UKRAINE
XEMBOURG CZECH REPUBLIC
SLOVAKIA
AUSTRIA
HUNGARY MOLDOVA
SWITZERLAND
SLOVENIA
ROMANIA
CROATIA
ITALY
BOSNIA AND
HERZEGOVINA
SERBIA
MONTENEGRO
BULGARIA
MACEDONIA
ALBANIA
17 TU
GREECECrossing times Rout
es!
20
Scandinavia
Oslo - Frederikshavn
9 hrs 15 mins 12 hrs
Gothenburg - Frederikshavn
From 3 hrs 15 mins
Halmstad - Grenaa
From 4 hrs 35 mins 5 hrs
Esbjerg - Immingham
From 18 hrs (DFDS space charter)
Germany
Gothenburg - Kiel
14 hrs 30 mins (Mon-Fri) 15 hrs 30 mins (Weekend)
Trelleborg - Rostock
6 hrs and Approximately 7 hrs
Trelleborg - Sassnitz
4 hrs 15 mins
Baltic Sea North
Nynäshamn - Ventspils
8 hrs 30 mins
Travemünde - Liepaja
From 26.5 hrs
Baltic Sea South
Gdynia - Karlskrona
From 10 hrs 30 mins
North Sea
Hoek van Holland - Harwich
Between 7 and 8 hrs
Hoek van Holland - Killingholme
Approximately 11 hrs
Rotterdam - Harwich
Approximately 8 hrs
Rotterdam - Killingholme
Approximately 12 hrs
Irish Sea North
Cairnryan - Belfast
From 2 hrs 15 mins
Heysham - Belfast
Approximately 8 hrs 15 mins
Liverpool (Birkenhead) - Belfast
Approximately 8 hrs
3 hrs 15 mins
From 3 hrs 15 mins
From 17 hrs
18 Stena Line - Freight Facts 2020A-Z Stena Line Freight Fleet
New generation vessels – a very rvice
In se spring
from 20
20
Stena Edda
important milestone for Stena Line. Liverpool - Belfast
Built/rebuilt 2019
Length 214.5m Including duck tail
202m LPP
In early 2020 we will reach an important milestone in our major Width 27.8m
Capacity 927 passengers
new fleet investment program; Stena Estrid, the first of our three Lane metres 3,100m
new E-Flexer vessels will enter service on the Dublin to Holyhead Height clearance 5.2m main deck/ trailer deck
Width clearance 4.8m lower hold trailer deck
route. The remaining two will be introduced on the Liverpool to
rvice
Belfast route later in 2020 and in 2021. In se early
from 0 Stena Estrid
202
Holyhead - Dublin
All three vessels will be larger than today’s standard RoPax Built/rebuilt 2019
vessels at 215 meters long with a freight capacity of 3,100 lane Length 214.5m Including duck tail
202m LPP
meters and the space to carry 120 cars and 1,000 passengers. Width 27.8m
This represents a significant multi-million investment and Capacity 927 passengers
Lane metres 3,100m
underscores our commitment to the market and our determination Height clearance 5.2m main deck/ trailer deck
to deliver the best possible freight experience. We have a strong Width clearance 4.8m lower hold trailer deck
belief that ferry transportation will continue to grow and that it
remains a key strategic business for us. Stena Europe
Fishguard - Rosslare
Our fleet consist in total of approximately 38 operating in our Built/rebuilt 1981/1995/2002
Length 149m
network on 20 routes in Northern Europe. Width 26.5m
Capacity 1,400 passengers
Lane metres 1,120m
Height clearance 4.65m
Width clearance 3.55m
Stena Adventurer Stena Flavia
Holyhead - Dublin Nynäshamn - Ventspils
Built/rebuilt 2003 Built 2008
Length 210.8m Length 186.5m
Width 29.3m Width 25.6m
Capacity 1,500 passengers Capacity 880 passengers
Lane metres 3,400m Lane metres 2,255m
Height clearance 5m Height clearance 5.2m
Width clearance 6m Width clearance 6m
Stena Baltica Stena Forecaster
Gdynia - Karlskrona Liverpool (Birkenhead) - Belfast
Built/rebuilt 2007 Built 2003
Length 165m Length 195.3m
Width 26.8m Width 26.8m
Capacity 210 passengers Capacity 12 passengers
Lane metres 2,188m Lane metres 3,000m
Height clearance 5.2m Height clearance 8.1m
Width clearance 6m Width clearance Hoistable ramp 6m
Fixed ramp 4m
Stena Britannica Stena Forerunner
Hoek Van Holland - Harwich Rotterdam - Killingholme
Built/rebuilt 2010 Built 2003
Length 240.9m Length 195.3m
Width 32m Width 26.8m
Capacity 1,200 passengers Capacity 12 passengers
Lane metres 5,566m Lane metres 3,000m
Height clearance 5m Height clearance 8.1m
Max terminal 4.35m Width clearance Hoistable ramp 6m
Width clearance 4.8m Fixed ramp 4m
Stena Danica Stena Germanica
Gothenburg - Frederikshavn Gothenburg - Kiel
Built/rebuilt 1983/2005 Built/rebuilt 2001/2007/2010
Length 154.9m Length 240m
Width 28.5m Width 28.7m
Capacity 2,274 passengers Capacity 1,300 passengers
Lane metres 1,640m Lane metres 3,800m
Height clearance 4.5m Height clearance 5m
Width clearance 6m Width clearance 5.8m
19Stena Gothica Stena Mersey
Travemünde - Liepaja Liverpool (Birkenhead) - Belfast
Built/rebuilt 1981/1991/1993/2001 Built/rebuilt 2005
Length 171m Length 186.6m
Width 20.25m Width 25.6m
Capacity 186 passengers Capacity 970 passengers
Lane metres 1,598m Lane metres 2,250m
Height clearance 5.5m Height clearance 4.9m
Width clearance 4m Width clearance 5.3m
Stena Hibernia Misana
Heysham - Belfast Rotterdam - Harwich
Built/rebuilt 1996 Built 2007
Length 142.5m Length 165.75m
Width 23.2m Width 23.4m
Capacity 12 passengers Capacity 12 passengers
Lane metres 1,710m Lane metres 2,155m
Height clearance 4.8m/5.5m Height clearance Garage 4.6m
Width clearance 5.3m Main/Weather deck 4.9m
Lower hold 4.9m
Width clearance 3m (for units above 3m width please
contact our reservation office)
Stena Hollandica Misida
Hoek van Holland - Harwich Rotterdam - Killingholme
Built/rebuilt 2010 Built 2007
Length 240.9m Length 165.75m
Width 32m Width 23.4m
Capacity 1,200 passengers Capacity 12 passengers
Lane metres 5,566m Lane metres 2,155m
Height clearance 5m Height clearance Garage 4.6m
Max terminal 4.35m Main/Weather deck 4.9m
Lower hold 4.9m
Width clearance 4.8m Width clearance 3m (for units above 3m width pls.
contact our reservation office)
Stena Horizon Stena Nautica
Rosslare - Cherbourg Halmstad - Grenaa
Built/rebuilt 2006 Built/rebuilt 1986/2002
Length 186.5m Length 135.6m
Width 25.6m Width 24m
Capacity 970 passengers Capacity 900 passengers
Lane metres 2,250m Lane metres 1,265m
Height clearance 4.9m Height clearance 4.5m/4.7m
Width clearance 5.3m Width clearance 5.7m/4m
rvice
Stena Jutlandica In se spring
from 20
Stena Nordica
20
Gothenburg - Frederikshavn Gdynia - Karlskrona
Built/rebuilt 1996/2006 Built 2000
Length 184.3m Length 169.8m
Width 27.8m Width 24m
Capacity 1,500 passengers Capacity 401 passengers
Lane metres 2,100m Lane metres 1,950m
Height clearance 4.9m Height clearance 5.2m Main deck
Width clearance 6.2m 8m Weather deck
8m Lower hold
Width clearance 4.6m
Stena Lagan Stena Saga
Liverpool (Birkenhead) - Belfast Oslo - Frederikshavn
Built/rebuilt 2005 Built/rebuilt 1981/2006
Length 186.6m Length 166.5m
Width 25.6m Width 28.4m
Capacity 970 passengers Capacity 2,000 passengers
Lane metres 2,250m Lane metres 1,032m
Height clearance 4.9m Height clearance 4.4m
Width clearance 5.3m Width clearance 5.6m
Harbour gate 5.3m
Mecklenburg-Vorpommern Sassnitz
Trelleborg - Rostock Trelleborg - Sassnitz
Built/rebuilt 1996/2003 Built/rebuilt 1989/1994
Length 200m Length 171.5m
Width 28.2m Width 23.7m
Capacity 600 passengers Capacity 1,000 passengers
Lane metres 3,202m Lane metres 1,071m
(Including 945m rails) (Including 711m rails)
Height clearance 4.85m Height clearance 5m
Width clearance 6.35m Width clearance 6m
20 Stena Line - Freight Facts 2020Stena Scandinavica Stena Superfast X
Gothenburg - Kiel Holyhead - Dublin
Built/rebuilt 2003/2007/2011 Built/rebuilt 2002
Length 243m Length 203.3m
Width 29.3m Width 25m
Capacity 1,300 passengers Capacity 1,200 passengers
Lane metres 3,800m Lane metres 1,924m
Height clearance 5.2m Height clearance 4.65m
Width clearance 6.2m Width clearance 4.5m if under 3m high
3.6m if over 4.4m high
Stena Scotia Stena Transit
Belfast - Heysham Hoek Van Holland - Killingholme
Built/rebuilt 1996 Built/rebuilt 2011
Length 142.5m Length 212m
Width 23.2m Width 26.7m
Capacity 12 passengers Capacity 300 passengers
Lane metres 1,692m Lane metres 4,056m
Height clearance 5.2m Height clearance 4.9m
Width clearance 5.3m Max terminal 4.35m
Width clearance 4.8m
Skåne Stena Transporter
Trelleborg - Rostock Hoek Van Holland - Killingholme
Built/rebuilt 1998 Built/rebuilt 2011
Length 200m Length 212m
Width 29m Width 26.7m
Capacity 600 passengers Capacity 300 passengers
Lane metres 3,295m Lane metres 4,056m
(Including 1,120m rails) Height clearance 4.9m
Height clearance 4.8m Max terminal 4.35m
Width clearance 6.5m Width clearance 4.8m
Stena Spirit Urd
Gdynia - Karlskrona Travemünde - Liepaja
Built/rebuilt 1987/2007/2011 Built/rebuilt 1981/1991/1992/
Length 175.4m 1998/2001
Width 30.3m Length 171m
Capacity 1,300 passengers Width 20.2m
Lane metres 2,214m Capacity 186 passengers
Height clearance 4.45m Lane metres 1,598m
Width clearance 4.5m Height clearance 4.9m
Width clearance 7m
Somerset Scottish Viking
Rotterdam - Harwich Nynäshamn - Ventspils
Built 1997 Built/rebuilt 2009
Length 138.5m Length 186.5m
Width 22.65m Width 25.6m
Capacity 12 passengers Capacity 880 passengers
Lane metres 2,475m Lane metres 2,250m
Height clearance 5.2m Height clearance 5.2m
Width clearance 6m Width clearance 6m
Stena Superfast VII Stena Vinga
Cairnryan - Belfast Gothenburg - Frederikshavn
Built/rebuilt 2001 Built 2005
Length 203.3m Length 129.9m
Width 25m Width 23.4m
Capacity 1,200 passengers Capacity 400 passengers
Lane metres 1,924m Lane metres 1,500m
Height clearance 5m deck 5 only Height clearance 5.4m
4.45 deck 3 Width clearance 7m
Width clearance 3.1m deck 5 between
pillars
Stena Superfast VIII Stena Vision
Cairnryan - Belfast Gdynia - Karlskrona
Built/rebuilt 2001 Built/rebuilt 1987/2007/2010
Length 203.3m Length 175.5m
Width 25m Width 30.3m
Capacity 1,200 passengers Capacity 1,300 passengers
Lane metres 1,924m Lane metres 2,214m
Height clearance 5m deck 5 only Height clearance 4.45m
4.45 deck 3 Width clearance 4.5m
Width clearance 3.1m deck 5 between
pillars
21Connect to all
your favourite
IT services
Our job is to help you find new ways to grow your business. That is why we
are continuously improving and developing new IT tools so that you can
concentrate on your side of the business.
Freight Portal units or those standing on eConnect Freight
quay, ready to be picked up.
The Freight Portal is our The eConnect is a system-to- Planner App
brand-new web-based booking Furthermore we have custom system integrated web
management service that will built a unique booking overview service solution, which is With the Freight Planner App,
make your booking process where you can easily update ideal for customers shipping our booking app for Freight
easier and quicker. your bookings directly in the high volumes. Besides a lot Portal users, you have easy
search summary. A booking of other functionalities, the access from any mobile
The booking overview is is automatically updatedwhen system also includes a push device, i.e. if you are out of
improved by a dashboard at you leave the row in the function so internal changes the office and need to access
the top of the Manage page. overview. In the Freight Portal are directly communicated your bookings.
In the dashboard you see an you can also quickly create back to your system.
overview of the bookings on multiple bookings on a Full booking and update
all your accounts. From here departure. functionality ready on hand.
it is possible to click on the We are planning some exiting
dashboard to drill down and You simply just log into the developments for the Freight
apply filters to the search Freight Portal with your Planner App in 2020.
overview. The dashboard username and password, the
makes it easy to find unused same account credentials you
block bookings, waitlist use for both the Planner App
bookings or set a time limit and the previous booking site;
to keep track of units not Extranet.
checked in at our ships within
a certain time before departure. The Freight Portal is rolled out
Furthermore, you also have to our customers holding credit
an excellent overview of your accounts and in second release
incoming unaccompanied we will support card payments.
22 Stena Line - Freight Facts 2020Mobi
l
desk e &
solut top
ions
Freight Driver App Our invoicing systems allow www.stenalinefreight.com
you to more effectively
In the Freight Driver App you manage your processes with In Autumn 2019 we launched
can send and share bookings the invoices you receive from an all new website for Stena
from the Freight Portal or us so that you can save tons Line Freight.
Planner app with drivers. of time and money.
Drivers will be able to open The website includes all the
the booking and see up to services we provide for our
date booking changes. The e-invoicing customers as well as it boasts
application can also be a vibrant design with improved
activated to include the e-invoicing is invoices in .pdf navigation for you to find the
possibility for the drivers to or .csv formats sent via email information you need more
cancel and/or transfer and accessible for download quickly.
bookings themselves - just let via a customer portal.
us know your requirements. It is full responsive with all
mobile devices, meaning you
eInvoice+ can access our site from a
wide range of web- browsers
eInvoice+ delivers electronic and portable divides.
invoices in various file formats
e.g. xml.; formats that allow
system to system handling of
invoices.
23Sales, Marketing & Reservatio
Office Address Office Address
Stationsweg 10, NL Zum Fährterminal 1,
3151 HS Hoek van Holland DE-18147 Rostock
Contact details for customers in Contact details for customers
Benelux, France, Spain & Portugal Central Europe & Southeast Europe
Sales & Intermodal Sales & Agnieszka Seyffert
Marketing Marketing
Sales Support & Indoor Sales
+49 381 20355335
Rob Mittelmeijer agnieszka.seyffert@stenaline.com
Anouk Boender Freight Commercial Manager For sales and general
Area Sales Manager
North Sea
sales enquiries
Shipping
Netherlands +31 (0)174 389 450
rob.mittelmeijer@stenaline.com freightsales.de@stenaline.com
+31 (0)174 389 396
anouk.boender@stenaline.com
Christof Weichbrodt Logistics
Reservations
Area Sales Manager
Nell Eichhorn +49 151 12153464 Ahed Alias
Area Sales Manager christof.weichbrodt@stenaline.com Shipping Logistics Sales Manager
Netherlands Germany
Reservations
+31 (0)174 389 451
nell.eichhorn@stenaline.com +31 (0)174 315 858 Marcel Carstensen +49 172 4136098
ahed.alias@stenaline.com
freightbooking.nl@stenaline.com Area Sales Manager
Germany, Croatia, Slovakia,
Ana Magnet Czech Republic & Slovenia
Nootenboom
Sales Support
+49 151 64956631
marcel.carstensen@stenaline.com Reservations
+31 (0)174 389 472
salessupport.nl@stenaline.com Carl Rappat Rostock
Area Sales Manager +49 381 666 37 933
Germany & Italy
Alison Poot +49 151 12109672
Fax:+49 (0) 381 203 55 236
freightbooking.de@stenaline.com
Sales Support/Marketing carl.rappat@stenaline.com
+31 (0)174 389 371
salessupport.nl@stenaline.com
Nadine Albrecht
Areas Sales Manager
Intermodal
Germany & Austria
Shipping +49 171 1867636
nadine.albrecht@stenaline.com
Katrin Verner
Logistics
Freight Commercial Manager
Central Europe
Kadir Cetinkaya +49 171 5622714
Harun Wardak Area Sales Manager katrin.verner@stenaline.com
Germany, Turkey, Greece,
Shipping Logistics & Macedonia and Bulgaria
Area Sales Manager
+49 175 1997361
Bernd Russ
Benelux, France, Spain & Portugal Rail Operation Manager
kadir.cetinkaya@stenaline.com
+31(0)174 389 453 +49 171 5669011
harun.wardak@stenaline.com
Ramona Dannenberg bernd.russ@stenaline.com
nn e ct Sales Support, Indoor Sales
Wilfried Klein
Co
& Marketing
your
+49 381 20355331 Business Development Manager
ith
ramona.dannenberg@stenaline.com Rail & Intermodal
w a m!
e
+49 160 7259137
l t Katrin Kästner
loca
wilfried.klein@stenaline.com
Sales Support & Indoor Sales
+49 381 20355332
katrin.kaestner@stenaline.com
24 Stena Line - Freight Facts 2020ns contacts
Northern Ireland Republic of Ireland Office Address
Victoria Terminal 4, 1st Floor, Dublin Port Co Building Ul. Kwiatkowskiego 60,
West Bank Road Port Centre, Alexandra Road, PL 81-156 Gdynia
Belfast BT3 9JL Dublin 1
D01 WD28
Great Britain
12 Quays Terminal,
Tower Road
Birkenhead
CH41 1FE
Contact details for customers in Contact details for customers in
United Kingdom & Republic of Ireland Poland & Ukraine
Sales & Sales, Shipping Sales & Intermodal
Marketing Logistics & Marketing
Intermodal Pawel Hillar
For sales and general Pawel Hillar Area Sales Manager
sales enquiries Rob Pearse Area Sales Manager Poland
UK +44 (0)2890 372888 Poland +48 50 800 27 15
Shipping Logistics & pawel.hillar@stenaline.com
ROI +353 (0)1 704 7171 +48 50 800 27 15
Area Sales Manager
salessupport.uk.roi@stenaline.com pawel.hillar@stenaline.com
United Kingdom & Republic of Ireland
+44 (0) 151 906 2743
David Byrne +44 (0) 77 8619 8266 Przemyslaw Sachaj Reservations
rob.pearse@stenaline.com
Area Sales Manager Area Sales Manager
Republic of Ireland Poland & Ukraine
+353 (0) 1 7047142 +48 50 800 27 33 Gdynia
Reservations
+353 (0) 87 9131204 przemyslaw.sachaj@stenaline.com
david.byrne@stenaline.com +48 58 660 92 93
Fax: +48 58 660 92 10
Ewa Murawska freightbooking.pl@stenaline.com
Tiarnan Rossiter Telephone Sales Support/Indoor Sales
Area Sales Manager From within United Kingdom +48 58 660 92 97
Republic of Ireland 0845 070 4000 ewa.murawska@stenaline.com
+353 (0) 53 9161535 From within Republic of Ireland
+353 (0) 86 0343333
tiarnan.rossiter@stenaline.com
048 90 786062 Beata Kosciuk-Bomba
From outside United Kingdom Sales Support/Indoor Sales
& Republic of Ireland
Joanne Harkin (All Irish Sea Routes) +48 58 660 92 92
+44 (0) 870 850 3535 beata.kosciuk.bomba@stenaline.com
Area Sales Manager
Northern Ireland
+44 (0) 2890 786093 Email bookings
+44 (0) 77 64822984
joanne.harkin@stenaline.com
freightbooking.uk.roi@stenaline.com
Shipping
Opening hours Logistics
Richard O’Loughlin 07.00- 22.30
Area Sales Manager daily (incl. public holidays) Jacek Kolakowski
Northern Ireland
Area Sales Manager
+44 (0) 79 17581115 Poland
richard.oloughlin@stenaline.com
+48 50 800 27 12
jacek.kolakowski@stenaline.com
Carl Evans
Area Sales Manager
Great Britain North
44 79 89 211 957
carl.evans@stenaline.com
Eddie Kavanagh
Area Sales Manager
Great Britain South
+44 (0)7785 928798
eddie.kavanagh@stenaline.com
25Office Address Sweden Office Address Denmark Office Address
Gredu Street 4A, 6th floor, Freight Building, Denmark Færgehavnsvej 10
Riga, LV-1019 Terminal, SE-405 19 DK-9900 Frederikshavn
Gothenburg
Denmark Esbjerg Office Norway Office Address
Address Akerhusstranda 53
DK-UK NO-0150 Oslo
Zodiakvej 5-9
6700 Esbjerg
Contact details for customers in the Contact details for customers in
Baltic States, Russia & CIS Scandinavia
Sales & Reservations Sales & Jørn Haubjerg
Marketing Marketing
Freight Manager Denmark
+45 28 883 206
Ventspils - Nynäshamn jorn.haubjerg@stenaline.com
Vladimirs Scavinskis +371 6360 7335 Sweden & Finland Gitte Brandt
cargo.sweden@stenaline.com
Freight Sales Manager
Baltic States, Russia & CIS Cathrine Råbacka Freight Service
Mobile +371 2866 0056 Liepāja - Travemünde Area Sales Manager Sweden
+45 28 883 207
vladimirs.scavinskis@stenaline.com gitte.brandt@stenaline.com
+371 6360 7357 +46 704 858438
cargo.germany@stenaline.com cathrine.rabacka@stenaline.com
Didzis Krisjanis
For all other routes Norway
Area Sales Manager Per Åkerberg
LT, BY, UA, MD, Caucasus please use any of above phone
numbers or email addresses. Area Sales Manager Sweden Linn Victoria Berger
Mobile +371 2863 3222 Freight Manager Norway
didzis.krisjanis@stenaline.com +46 704 858437
per.akerberg@stenaline.com +47 48 302063
linn.victoria.berger@stenaline.com
Ivars Suipe Arnela Dzindic
Shipping Logistics
Area Sales Manager
LV, RUS & Central Asia Area Sales Manager
Sweden & Finland
Mobile +371 2834 4644
ivars.suipe@stenaline.com +46 739 421747 & Intermodal
arnela.dzindic@stenaline.com
Marina Kozlova Fredrik Johansson
Carola Bendsen Shipping Logistics Sales &
Marketing specialist
Indoor Sales/Sales Support Business Development Manager
Mobile +371 2574 9182
marina.kozlova@stenaline.com +46 704 858442 +46 739 421820
carola.bendsen@stenaline.com fredrik.johansson@stenaline.com
Anastasija Jelutina Pauline Borgert
Sales Support Specialist
Indoor Sales/Sales Support Shipping Logistics
Office +371 6360 7220
Mobile: +371 2028 4423 +46 704 858698
salessupport.lv@stenaline.com pauline.borgert@stenaline.com
Pär Ekelöf
Shipping Logistics Sales Manager
Linda Ildebo +46 704 858425
Indoor Sales & Customer par.ekelof@stenaline.com
Shipping Service Team Manager
Logistics &
+46 704 858690
linda.ildebo@stenaline.com
Reservations
Intermodal
Denmark Customers in
Boriss Danilevics Sweden, Norway
Shipping Logistics Sales Manager Søren Knudsen & Finland
Baltic States, Russia & CIS Director & Freight Manager, +46 31 704 08 00
Mobile +371 2913 3916 Stena Line Denmark A/S freightbooking.se@stenaline.com
boriss.danilevics@stenaline.com +45 96 200 221
soren.knudsen@stenaline.com Customers in
Agnis Melnbardis Denmark
Sales Project Cargo Specialist Nicolaj Smith Hansen Tel +45 96 200 222
Mobile +49(0)17 1566 9056 Area Sales Manager, Denmark freightbooking.se@stenaline.com
Phone +49(0)45 0286 2427
agnis.melnbardis@stenaline.com +45 28883256
nicolaj.smith.hansen@stenaline.com Customers on the
Esbjerg-Immingham route
Sussi Christensen (Including Check-in)
Indoor Sales/Sales Support +45 75 14 41 44
+45 96 200 224 Fax +45 75 14 41 45
sussi.christensen@stenaline.com freightbooking.esbjerg@stenaline.com
26 Stena Line - Freight Facts 2020Customs Service
Scandinavia
Through our professional Customs Service Team we make sure Contact details
to provide you with the best solutions for you. for Customs
Stena Line holds an Authorised Economic Scandinavian borders and ports of entry into Services
Operator (AEO) certificate in Sweden and these countries.
Denmark, demonstrating that our role in the
international supply chain is secure and that our Our team based at the border at Svinesund, Contacts
customs controls and procedures are efficient Halden, Norway can assist you with all customs
and compliant. services, including services for your drivers.
Denmark
Our Denmark based team at the office in Phone: +45 96 200 225
The AEO status gives Stena Line’s customs Frederikshavn is available to support you with Fax: +45 98 42 27 50
clearance departments quicker access to certain our customs service solutions in Norway, Færgehavnsvej 10
simplified customs procedures. The extensive Denmark and Sweden. DK-9900 Frederikshavn
cs@stenaline.com
experience we have with imports and exports in
EU countries and Norway enables us to provide
an excellent service for our customers. We
Sweden
Phone: +46 455 366 320
handle all types of declarations from all Proc
are e edures
Fax: +46 455 244 99
and c fficient
Box 6047,
SE-371 06 Lyckeby
omp
Customs solutions
liant sped.karlskrona@stenaline.com
Norway
Danish Norwegian Swedish
Phone: +45 96 200 225
Fax: +45 98 42 27 50
Customs Customs Customs Svinesundsparken 10 C
NO-1788 Berg i Østfold
clearance clearance clearance
Jørgen Højmark
Danish clearance Norwegian clearance Import clearances Freight and Customs
Provisional storing (MIO), simplified Norwegian Direct clearance - We can handle declarations from all Service Manager
clearance (FOE), additional clearance irrespective of border crossing or Swedish ports of entry. +45 96 200 348
(SUP) and complete clearance (FUE). city. +45 28 88 33 48
We can handle declarations from all • Registration cards jorgen.hojmark@stenaline.com
Danish ports of entry. • Customs warehouses at Oslo and
Svinesund EU clearance (4200)
• ‘Tollpass’ (Oslo/Svinesund) EU clearances for free consump-
Kenneth Dalsager
EU clearance • ‘Ankomstmelding’ (Oslo/
Svinesund)
tion and circulation in the EEC (EU
Team Manager Customs Service
4200). We are specialists in the
Customs clearance in EU. We are Denmark
clearance of fish and industrial
specialists in the clearance of fish +45 96 200 234
products,
and industrial products, irrespective Norwegian export irrespective of the place of arrival in + 45 28 88 32 36
of the place of arrival in Denmark. kenneth.dalsager@stenaline.com
• Export declarations, all types. Sweden.
EUR 1 Certificate.
• EUR 1 Certificate.
Danish export NCTS Linn Victoria Berger
We can handle declarations from all
NCTS (TET) Norway Start-up of Swedish NCTS documents. Freight Manager Norway
Danish ports of entry. EUR 1 Incoming and outgoing start-up of +47 48 302063
Certificate. linn.victoria.berger@stenaline.com
TETs documents according to the
authorised sender agreement or Export
standard procedure. • Export declaration
Customs supervision • Intrastat/listsystem
fee/factual arrival Approved consignee
• Reports of monthly import/export
statistics to SCB (Statistiska
We can arrange the release of Centralbyrån) and/or Skatteverket.
We close NCTS at clearances in
For already settled
unaccompanied units shipped on our • Intrastat invoice.
routes which have been cleared by Norway. • Generating intrastat invoices for
customs enquiries
a registrar other than Stena Line, cf. customers inside EEC.
Danish legislation (clearance codes
§38, §39).
please contact:
NCTS cs@stenaline.com
Start-up of Danish NCTS documents
according to the authorized sender
agreement or standard procedure.
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