Getting Ready to Recruit Generation Z - Looking Ahead to the Future Work Force John Flato, Vice President, Advisory Services, Universum Global ...

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Getting Ready to Recruit Generation Z - Looking Ahead to the Future Work Force John Flato, Vice President, Advisory Services, Universum Global ...
Getting Ready to Recruit Generation Z
Looking Ahead to the Future Work Force

John Flato, Vice President, Advisory Services, Universum Global
john.flato@universumglobal.com
Getting Ready to Recruit Generation Z - Looking Ahead to the Future Work Force John Flato, Vice President, Advisory Services, Universum Global ...
2016 | US | Students | All main fields of study

Who We Are

   Present in 60 countries with         Helping the world’s leading       Surveying more than         Thought leaders in Employer
   regional offices in New York          organizations strengthen      1.3 million career-seekers,    Branding, publishing content
      City, Paris, Shanghai,            their Employer Brands for     partnering with thousands of     on C-suite level subjects.
   Singapore, and Stockholm.                  over 25 years.                universities and
                                                                             organizations.

                       Serving more than 1,700             Full service Employer         Our Employer Branding
                       clients globally, including        Branding partner, taking    content is published yearly in
                       Fortune 100 companies.              clients from identifying    renowned media, e.g. WSJ,
                                                         challenges and engaging            CNN, Le Monde,
                                                       talent to measuring success.
                                                                                            BusinessWeek.
Getting Ready to Recruit Generation Z - Looking Ahead to the Future Work Force John Flato, Vice President, Advisory Services, Universum Global ...
2016 | US | Students | All main fields of study

Sample client list
Some of the World´s Most Attractive Employers

                                                  3
Getting Ready to Recruit Generation Z - Looking Ahead to the Future Work Force John Flato, Vice President, Advisory Services, Universum Global ...
2016 | US | Students | All main fields of study

Universum in the Media
Universum Rankings and Thought Leadership Publishers

                                                       4
Getting Ready to Recruit Generation Z - Looking Ahead to the Future Work Force John Flato, Vice President, Advisory Services, Universum Global ...
1.4 million students across 60 countries share their career
preferences in the Universum Talent Survey

                         EUROPE

Ukraine Greece Kazakhstan Pakistan          Belgium France           Holland   Ireland
                                                                                            Denmark Finland   Norway   Sweden
                                                                                                                                           Austri   Germany Switzerlan
                                                                                                                                           a                d

Poland   Russia    Czech     Turkey            Italy      Portugal    Spain     UK
                  Republic

                                                                                                                                                                 Covered by Universum in 2015

                                                                                                                                                            MIDDLE EAST
                                                                                                                                                           * including United Arab Emirates,
                                                                                                                                                           Saudi Arabia, Kuwait, Qatar,
                                                                                                                                                           Lebanon,
                                                                                                                                                           and Egypt.

                      AMERICAS                                                            AFRICA
                                                                                                                                                    ASIA/PACIFIC

           Brazil Canada Mexico       USA      Columbi                         Morocco Algeria      Ghana                       Australi      Chin Hong Kong    India    Indonesia
                                               a                                                                                  a            a

                                                                                Nigeria    Kenya   South                        Japan       Malaysi   Singapor Thailan     Vietnam
         Cost     Panama Argentin      Chile       Peru                                            Africa
         Rica                                                                                                                                 a           e      d
                         a

                                                                                                                                                                                               5
Getting Ready to Recruit Generation Z - Looking Ahead to the Future Work Force John Flato, Vice President, Advisory Services, Universum Global ...
ADVISORY SERVICES

 John Flato, Campus Recruiting Veteran
    John Flato, Vice President of Advisory Services has more than twenty years experience
    managing the corporate campus recruiting function, running a career services
    department, and consulting with more than sixty clients on all phases of university
    recruiting.

                      •    Corporate Leadership: AlliedSignal (now Honeywell), CIGNA, and Ernst & Young/Capgemini
                      •    University: Georgetown MBA Career Services Director; Johns Hopkins U faculty
                      •    Consulting for 9+ years With Universum, Vault and own Businesses
                      •    Speaking: Numerous speaking engagements at conferences, workshops, universities,
                      •    Awards: NACE and EMA
                      •    Publishing: Three chapters in books on HR and University Relations, plus articles in ERE

    PROJECTS DELIVERED
    • Strategy design and implementation
    • Global school selection
    • Custom surveys
    • Training, documentation, outsourcing and more
    SELECTION OF MORE THAN 60 CLIENTS ACROSS ALL INDUSTRIES
     •   Agilent                         •   IBM
     •   AT&T                            •   IFF
     •   BASF                            •   J&J
     •   BP                              •   Macy’s
     •   Campbell’s Soup                 •   Merck
     •   Cisco                           •   RBS
     •   Dell                            •   Schlumberger
     •   Deloitte                        •   Shell
     •   GE                              •   Walmart
Getting Ready to Recruit Generation Z - Looking Ahead to the Future Work Force John Flato, Vice President, Advisory Services, Universum Global ...
2016 | US | Students |

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Getting Ready to Recruit Generation Z - Looking Ahead to the Future Work Force John Flato, Vice President, Advisory Services, Universum Global ...
2016 | US | Students | Business

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Getting Ready to Recruit Generation Z - Looking Ahead to the Future Work Force John Flato, Vice President, Advisory Services, Universum Global ...
2016 | US | Students | Business

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Getting Ready to Recruit Generation Z - Looking Ahead to the Future Work Force John Flato, Vice President, Advisory Services, Universum Global ...
2016 | US | Students | Business

                                  10
2016 | US | Students | Business

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2016 | US | Students | Business

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2016 | US | Students | Business

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2016 | US | Students |

                         14
Why this study matters

By 2030, many of the world's largest economies will have more jobs than
skilled people to do those jobs. *

  As a result, the talent market is going to be even more competitive than it is
  today. To prepare, Universum conducted the biggest Gen Z survey to help
  our clients prepare for their future workforce.

  * https://www.ted.com/talks/rainer_strack_the_surprising_workforce_crisis_of_2030_and_how
  _to_start_solving_it_now
                                                                                              15
What is covered in the study

Austria Belgium    Czech     Denmark Finland   France   Germany Holland   Ireland   Italy Kazakhstan Norway   Poland   Russia Spain    Sweden Switzerland        UK   Ukraine
                  Republic

                                                                            EUROPE

                                                                                                                                                     Australia   Malaysi
  Argentina Mexico                                                                                                                                               a
                               AMERICAS

                                                                                                                                      ASIA/PACIFIC
                                                                                                                                                     China       Singapore
  Brazil     Panama

             Peru                                                                                                                                    Hong Kong Thailand
  Chile

  Colombia Canada                                                                                                                                    India       Vietnam

  Costa Rica USA
                                                                                                                                                     Indonesia
                                                                 MIDDLE EAST & AFRICA

                                          South Africa Egypt   Kuwait     Lebanon Qatar Saudi Arabia Turke         UAE
                                                                                                     y

                                                                                                                                                                       16
For the first time ever, members of Gen Z told us
what they want for their future!

                                      ~ 50,000
                                      respondents

                                                    17
Who are Gen Z?

         Born 1994 – 2009
                 (McCrindle Research Centre)

        Born 1995 or later
                 (Adweek, Business Insider)

        Born 1993 or later
                     (Statistics Canada)

                                               18
Who are Gen Z?

          Ages 16-19
       (born 1998 – 2000)
                 (Universum)

                               19
Who are Gen Z?

           Who are They?
• Roughly 70 M
• 25% of US Population
• HS-College Sophomores for
  our discussion

                              20
Generational comparison-Four
generations in the workplace

                                                                             ?
    Baby Boomers                 Gen X             Gen Y                       Gen Z
       Hard working             Self-starting       Flexible                      ?

        Specialized                Loyal        Non-hierarchical                  ?

       Individualistic            Driven          Innovative                      ?

•   Tangible/material success                                      •   More frugal
•   Work to live                                                   •   Digital natives
•   No feedback                                                    •   Word of mouth matters
•   Blend in                                                       •   Focused on the
•   Climb corporate ladder                                             consequences of
                                                                       decisions               21
2017 | US | Students | All main fields of study

About the Universum Talent Research and the target groups

                      THE QUESTIONNAIRE                                   THIS REPORT
                      • Created with over 25 years of experience,
                        extensive research within HR, focus groups and
                        communication with our clients, students and                      Number of respondents
                        professionals.
                      • Global perspective - local insight.
                                                                          GROUP 1
                      • Conducted via an online survey. The online link
                        was distributed via university and alumni-
                                                                          Your students              382
                        networks, communities, the Universum Panel and
                        different local and global partners.

                                                                          GROUP 2
                      RESPONDENTS
                      • Students at higher educational institutions.
                                                                          All students        81,102
                      • Professionals with an academic degree
                      • Non-academics

                   FIELD PERIOD
                   October 2016 to February 2017

                  Total number of
                  respondents in the survey         81,102

                                                                                                                  22
2017 | US | Students | All main fields of study

Personal Background | Ethnic & other aspects of diversity

                                                               50%
                White/Caucasian                                                                              Federal Pell Grant                       32%
                                                                  61%
                                                                                                                recipients                       26%
                                                18%
                  Latino/Hispanic
                                              10%
                                                                                                          First in family to go to                27%
                                              11%                                                                  college                      20%
        Black/African American
                                             7%

                                            7%                                                                                            10%
                        Multi-racial                                                                                       LGBT
                                            6%
                                                                                                                                          9%
             East Asian / Native
                                            5%
             Hawaiian or Pacific
                  Islander                  7%                                                                                       6%
                                                                                                         People with disabilities
                                           3%                                                                                        3%
                      South Asian
                                           4%

                                                                                                          Military veterans and      2%
                                          2%
                  Middle Eastern                                                                                reservists
                                          1%                                                                                         3%

     American Indian/Alaskan              1%
             Native                       1%                                                                                         3%
                                                                                                              I prefer not to say
                                                                                                                                     3%
                                          1%
                              Other
                                          1%
                                                                                                                                                            46%
                                                                                    Your students                 None of these                                     Your students
                                           4%
               I prefer not to say                                                                                                                            53%   All students
                                           3%                                       All students

?   • What is your ethnic background?
    • In which of the following groups do you consider yourself a member? Please check all that apply.                                                                              23
2017 | US | Students | All main fields of study

Main field of study

                                                                                                            35%
                                                    Natural Sciences
                                                                                         20%

                                                                                                25%
                                    Humanities/Liberal Arts/Education
                                                                                                     27%

                                                                                               24%
                                                            Business
                                                                                                           33%

                                                                             11%
                                                         Engineering
                                                                                   14%

                                                                        5%
                                                  Computer Science                                                Your students
                                                                        6%
                                                                                                                  All students

?   • What was your main field of study?
                                                                                                                                  24
2017 | US | Students | All main fields of study

Top of mind associations with University of South Florida

?   • What is the first word that comes to mind when you think of your college or university?   • These are answers written in by your students.
                                                                                                • Spelling mistakes might occur.                   25
What we know now

                          Grew up in
         Always         uncertain times
        connected

                                     Breaking the
    Most global
    generation
                    Z               education mold

                                                     26
1) Most global generation;
                                  driven by impact and
                                  entrepreneurial spirit
 For Gen Z, the desire to
                                 Globally connected and well
help change the world for
                                  traveled
  the better is not about
    CSR or donating to           Gravitating toward cities, where
        charities.                populations tend to be more
                                  ethnically and culturally diverse

                                 Aware of global events and
   43% of Gen Z                   business opportunities

    wants to start their own     Recognize that the world has
          companies               significant problems, and they
 in order to have an impact.      want to help

        @UniversumGlobal

                                                                      27
2017 | US | Students | All main fields of study

Employer Reputation & Image
Attractive attributes

                                                                                                                                          54%
                                            Inspiring purpose
                                                                                                                                          54%

                                                                                                                                        51%
                                            Ethical standards
                                                                                                                                  45%

                                                                                                                           40%
                                         Inspiring leadership
                                                                                                                            41%

                                                                                                                         37%
                                                    Innovation
                                                                                                                          38%

                                                                                                                  27%
                                                       Prestige
                                                                                                                24%

                                                                                                                 27%
              Attractive/exciting products and services
                                                                                                                   29%

                                                                                                   18%
                                              Market success
                                                                                                           23%

                                                                                              15%
                             Fast-growing/entrepreneurial
                                                                                             14%

                                                                                             14%
                         Corporate Social Responsibility
                                                                                              15%
                                                                                                                                                Your students
                                                                                    8%
                                   Corporate transparency                                                                                       All students
                                                                                   8%

?
    • Which attributes do you perceive as the most attractive? Please select a maximum of three alternatives.                                                   28
2) Always connected

                                       Despite the myth that
  First generation to grow up with
                                        Facebook is dead,
   high speed, mobile internet
   access                              60% of Gen Y
  Comfortable interacting online
   with others                         specifically searches for
  Consume and share content with       employer information
   ease                                 through that channel.
  Easily adapt to new technologies
   and implement them in their         Now imagine what that
   workflow                           looks like for Gen Z, who
                                          grew up using it.

                                                                   29
Talent is exposed to tons of information every day

                        Are you ensuring your employer brand will stand out?

                                          By early 2014 nearly

                                         3 billion
                                          people were online
  Facebook has almost
                                                                                                                        27 billion
  1.2 billion                                                                                                        WhatsApp messages are
                                                                                                                         sent every day
    users worldwide

                                                 20%
               758 million                       of the world’s internet
                                                 traffic is from mobile                           6 billion
                        pictures are             devices and we now                              hours of video are
                      shared on social           buy more smartphones                           watched on YouTube
                      media every day            than “dumb” phones                                 every month

                                                         • Source: BI Intelligence http://thenextweb.com/mobile/2013/06/13/whatsapp-is-now-
                                                           processing-a-record-27-billion-messages-per-day/#!sawFj
                                                                                                                                              30
                                                         • See also: http://www.youtube.com/yt/press/statistics.html
2017 | US | Students | All main fields of study

Which communication channels do your students use the most?

                                                                                                           59%
                                                              Social media
                                                                                                           60%

                                                                                                       52%
                                                      Employer websites
                                                                                                         55%

                                                                                               43%
                                                               Career fairs
                                                                                                 45%

                                                                                        28%
                                           Career and job related apps
                                                                                         29%

                                                                                    26%
             University press & student organisation publications
                                                                                     27%

                                                                                   25%
                Job boards (sites where job openings are posted)
                                                                                         31%

                                                                                  24%
                                              Employer office/site visits
                                                                                  24%

                                                                                   24%
                                 Employer presentations on campus
                                                                                    26%

                                                                                  24%
                                             Career guidance websites
                                                                                    26%
                                                                                                                 Your students
                                                                                 21%
                        Lectures/case studies as part of curriculum                                              All students
                                                                                  22%

?
    • Which channels do you use in general to learn about potential employers?                                                   31
..and Linkedin usage is going down among students. Quickly.

                                                                                                                                                         vs.
                                                                                                    ALL STUDENTS, USA 2017
                                                                                                                                                        2015
cial me   1.                                        Social media                                                                                         87%
oyer we   2.                                        Employer websites
areer fa 3.                                         Career fairs
          4.
 Job boards (sites where job openings are posted)

                                                    Job boards (sites where job openings are posted)                                                     68%
d job re 5.                                         Career and job related apps
dent or 6.                                          University press & student organisation publications
                                                                                                                                                    Not yet listed
 entatio 7.                                         Employer presentations on campus
 idance 8.                                          Career guidance websites
 vertise 9.                                         Employer advertisements on TV                                                                        50%
  office 10.                                        Employer office/site visits
                                                                                                                                                         68%

                                                                                                                             Social is still dominant,, LinkedIn
                                                                                                                             use has fallen dramatically since
                                                                                                                             2015 while the visual social
                                                                                                                             newbies, Snapchat and
                                                                                                                             Instagram, have really taken off.

                                                                                                                                                                   32
Top 10 social media
channels among Gen Z
                                                                                  96%
    Facebook
                                                                         77%
                                                                        74%
    YouTube
                                                              59%

                                                                                                 4.1
                                                                  64%
    Instagram
                                                   43%
                                                              59%
    Snapchat
                                   25%                                                           is the global
                                           33%                                                      average
       Skype
                                         30%
                                             33%
       Twitter
                                       27%

     Pinterest
                        10%
                                    26%
                                         30%
                                                                                  5.0
      Tumblr                                                                   is the average number
                           13%
                                                                                    of social media
     Google+
                                   24%                                            channels used by
                                         31%
                                                         US                       Americans Gen Z.
                                 21%
         Vine                                            Global
                      8%

•     Which online networks/communities do you use?                                                              33
2017 | US | Students | All main fields of study

Which communication channels do your students use the most?

                                                                                                           59%
                                                              Social media
                                                                                                           60%

                                                                                                       52%
                                                      Employer websites
                                                                                                         55%

                                                                                               43%
                                                               Career fairs
                                                                                                 45%

                                                                                        28%
                                           Career and job related apps
                                                                                         29%

                                                                                    26%
             University press & student organisation publications
                                                                                     27%

                                                                                   25%
                Job boards (sites where job openings are posted)
                                                                                         31%

                                                                                  24%
                                              Employer office/site visits
                                                                                  24%

                                                                                   24%
                                 Employer presentations on campus
                                                                                    26%

                                                                                  24%
                                             Career guidance websites
                                                                                    26%
                                                                                                                 Your students
                                                                                 21%
                        Lectures/case studies as part of curriculum                                              All students
                                                                                  22%

?   • Which channels do you use in general to learn about potential employers?
                                                                                                                                 34
Gen Zers across the Americas extremely open to
communication from employers about jobs…

                                                                  90%          90%         90%                               91%
                        87%                         87%                                                     88%
83%                                                                                                83%               85%                 84%
           82%
                                      74%

                                            26%
   17%           18%                                                                                  17%                                  16%
                              13%                         13%                                                           15%
                                                                       10%           10%     10%               12%
                                                                                                                                    9%

 Global    LATAM Argentina Brazil                     Chile      Colombia Costa            Mexico Panama     Peru     North Canada        USA
                                                                          Rica                                       America

          I like it very much / I like it somewhat                                 I dislike it very much / I dislike it somewhat

                                                                                                                                                35
          • How open are you to be contacted by a company regarding work opportunities?
…but hardly any of them have been contacted
about job opportunities.

                                                       89%

                                                                    79%            81%             79%
             77%           77%                                                             78%
                                         75%                                                               75%     75%             75%
   71%                                                                                                                     72%

29%                                                                                                                      28%
                                    25%                                                                  25%     25%             25%
          23%         23%                                       21%                      22%     21%
                                                                              19%
                                                  11%

 Global   LATAM Argentina            Brazil         Chile     Colombia Costa             Mexico Panama   Peru     North Canada    USA
                                                                       Rica                                      America

                                                                           Yes      No

          • Have you been contacted by any company regarding work opportunities?                                                        36
Have you started actively communicating
    your employer brand to Gen Z?

Are you ensuring your employer brand will stand out?

                                                       37
3) Grew up in uncertain times

Despite economic uncertainties,
                                     Grew up during the “war on
                                      terror” and various economic
                                      crises
55% of Gen Zers
                                     Parents and/or siblings facing
                                      tremendous educational debt
 are hopeful about their future
          work-life.                 More goal-oriented, planning
                                      careers earlier

                                     Exposed to dramatically changing
                                      industries; STEM skills becoming
                                      even more critical: retail,
                                      journalism, transportation, cable
                                      broadcasting, industrial real
                                      estate, GPS
       @UniversumGlobal
                                     The uncertain times did not quell 38
                                      their entrepreneurial desire
Gen Z students in US prioritize job
security over the long term
                                       Which of these career goals are most important to you?
                                                              Choose no more than three

                                                                                                                             58%
                          To be secure or stable in my job
                                                                                                        40%
                                                                                                                    51%
                                To have work/life balance
                                                                                                         41%
    To be dedicated to a cause or to feel that I am serving                                                 43%
                                            a greater good                                  28%
                                                                                           27%
           To be competitively or intellectually challenged
                                                                                   19%
                                                                                          25%
              To be entrepreneurial or creative/innovative
                                                                                            28%
                                                                                          25%
                     To be a leader or manager of people
                                                                                                31%
                                                                                   19%
                       To be autonomous or independent
                                                                                                 32%
                                                                                  18%
                           To have an international career
                                                                                          26%
                                                                                                                       US
                                                                            12%
                     To be a technical or functional expert
                                                                                  18%                                  Global

•    Do you associate yourself with below statements? Scale        •    The percentages represent the share of respondents
     1-5, where 1 means “No, not at all” and 5 means “Yes,              who answered “yes” in each of the statements               39
     always”
2017 | US | Students

Career goals

                                                                                                                                 60%
                                   To have work/life balance
                                                                                                                                 60%

                                                                                                                         50%
                           To be secure or stable in my job
                                                                                                                           52%

                     To be dedicated to a cause or to feel                                                               49%
                       that I am serving a greater good                                                                  50%

                                                                                                                   39%
         To be competitively or intellectually challenged
                                                                                                                 35%

                                                                                                           28%
            To be entrepreneurial or creative/innovative
                                                                                                          27%

                                                                                                          26%
                     To be a leader or manager of people
                                                                                                          26%

                                                                                                 20%
                            To have an international career
                                                                                                 19%

                                                                                         13%
                        To be autonomous or independent
                                                                                         13%

                                                                                  8%                                                   DC Area Schools
                     To be a technical or functional expert
                                                                                    10%                                                All Schools

?   • Which of these career goals are most important to you? Please select a maximum of 3 alternatives.
                                                                                                                                                         40
2017 | US | Students | All main fields of study

  Recent global research suggests that work-life balance is
  mostly about the hours
                        Key Components of Work-Life Balance for U.S. Bachelor’s Candidates
                               % of respondents selecting component as important

                         Enough leisure time for my private life                                                                     76%
        Flexible working hours (e.g. not limited to office hours)                                                              58%
                   Recognition and respect for the employees                                                             50%
         Overtime compensation (monetary or by leisure time)                                                            48%
                 Flexible working conditions (e.g. home office)                                                   42%
                                      Convenient work location                                                  41%
    No interruption of my leisure time (e.g. on holiday or at the…                                         37%
                                  Acceptance of parental leave                                      32%
                           Financial support for parental leave                                28%
             Adequate time for recovering after working peaks                                26%
      Consideration of private interests in the holiday planning                             26%
       Offering external activities (e.g. sports, cultural events)                   20%
                             No requirement for overtime work                    17%
                               Opportunities for part-time work               13%
                                              Offering child care             13%
                                                           Other     2%

                                                                          •     Source: Universum Millennials Survey,
                                                                                                                                           41
Gen Z in North America is less likely to
      want to start their own company

                                                                                                    78%
                                                                                            71%
                                                                 66%               67%
                                                                          65%
              62%
                             58%            58%        58%
 55%

                                                                                                            41%               41%
                                                                                                                      38%

Global     LATAM Argentina                 Brazil      Chile   Colombia   Costa   Mexico   Panama   Peru    North    Canada   USA
                                                                          Rica                             America

  • Are you interested in starting your own company?                                                                           42
It’s a brave new world for startups

                                      …Tesla’s
                                      Model 3 brings
                                      its electric cars
                                      to a mass-
                                      market price
                                      point…

 SpaceX is one of
                                      …and Uber is
 two private
                                      moving from a
 companies
                                      scheduling /
 licensed to carry
                                      brokerage app
 cargo into orbit for
                                      to a full-scale
 NASA…
                                      self-driving taxi
                                      cab company.

                                                          41
There are just a few problems with that…

                                           This is not the
                                           Tesla Model 3 –
                                           It’s a 2015 model
                                           Ford Focus
                                           Electric.

 This is not
 SpaceX’s launch                           This is not
 vehicle.                                  Uber’s
 It’s Boeing’s.                            prototype for a
 (They’re the other                        self-driving car.
 private company                           It’s GM’s.
 licensed by NASA.)

                                                               41
4) Breaking the education mold

   Student loans are increasingly
    unsustainable                         Contrary to their parents, who
                                          prioritized a college education,
   Gen Z values experience over                       almost
    tangible possessions, so the
    argument for earning a degree
    has less weight                       59% of Gen Z
   Employers are looking more for
    skillsets or learning capabilities,    is interested in finding out
    thus reducing the importance of a     more about how companies
    degree                                offer education to people
                                            who have no university
   There has been a growth of                       degree
    alternative education and online
    learning tools

                                                  @UniversumGlobal
                                                                             45
Are high-schoolers considering skipping university
altogether?

            "Would you consider joining the workforce instead of getting a
             formal education at college/university, if an employer would
                         educate you in the field instead?"

                                       Yes        Maybe        No
  Eastern Europe          20%                           55%                                     25%

 Western Europe           18%                      52%                                        31%

     Middle East          18%                       56%                                         27%

          Africa          19%                     44%                                     37%

    USA/Canada          14%                  49%                                          38%

         LATAM          11%             47%                                             41%

          APAC          12%                 46%                                         42%

          Global        14%                  48%                                          38%

                   0%     10%   20%   30%     40%        50%        60%       70%       80%         90%   100%

                                                              Source: Universum Gen Z study, 2015                46
…but arguments miss students’ and parents’
emotional responses to the debate

     Billionaire college dropout              Was it worth it?

                                                                 47
Along with Gates, Jobs, Dell, Ellison et al
What Is Gen Z Looking
For in an Employer and
       A Career?

                         48
Gen Z students interested in
entrepreneurship are in it for the
impact and the ability to be their own
boss
                                                                                      59%
                                                                                               41%
         I want to have an impact                                                                of the Americans
                                                                        44%                 respondents are interested
                                                                             51%               in starting their own
       I want to be my own boss                                                                       company
                                                                          46%
                                                                  36%
     I want to work flexible hours
                                                            28%
                                               12%
      I want to learn a lot quickly
                                                     18%
                                              11%
    I want to work with my peers

         I want to see fast results
                                               12%
                                              11%
                                               12%
                                                                                                55%
                                                                                                   is the global
    I like to work in a meritoractic    4%
                                                                                                     average
                       enivonrment            11%                             US

          I like working with a flat   3%                                     Global
                         structure           9%

•      What do you see as the strongest reasons to start your own company? (Max. 3)
•      Are you interested in starting your own company?                                                              49
EY - Global generations: Very important factors
What They Study, Why and Who Influences
                 Them?

                                          51
Parents Still Have the Greatest Influence| US
                                                     70%
                                                                                             My parents
    % of Gen Z influenced by the respective entity

                                                     60%
                                                                                             My teachers

                                                     50%
                                                                                             My friends

                                                     40%
                                                                                             News

                                                     30%
                                                                                             Mentor

                                                     20%
                                                                                             Other relatives

                                                     10%
                                                                                             Company representatives at school

                                                     0%
                                                           2000   1999         1998   1997
                                                                                             Career service at my school
                                                                    Year of birth

•                 Who has most influence on your decisions regarding your
                  education and career? (Max. 3)
•                 What is your year of birth?                                                                                    52
Pure interest in subject matter is the
 primary driver of Gen Z’s choice of
 academic study
  83%

         69%

                   49%

                                     39%     39%
                           33%

                                                                 22%         22%
                                                       19%
                                                                       15%
                                                                                           12%                              13%
                                                                                     9%              7%      8%       7%

    I am very    I will be able to I will earn a lot There are many I want to work I want to study One or both of I will be able to
interested in the help people         of money        employment      in a related   at a specific my parents are have a fast
      subject                                          prospects        industry      university   working in this      career
                                                                                                       area
                                                             Global    US

 •    Which of the following influenced/influences you in your
      choice of subject? (Max. 3)                                                                                                 53
One out of five doesn’t
know what to study yet in
US!
                Business
                                            7%
                                                          15%
                                                                                           1%
                                                                                          of the Americans
                                                  10%                                respondents are influenced
             Engineering
                                                        13%                          by company representatives
                                   3%
IT / Computer sciences
                                            6%
                                                  10%
        Natural Sciences                                                    US
                                                  10%
    Humanities and social                             13%                   Global
                sciences                            12%
                                                         14%
                Medicine

                     Law
                                      4%
                                       5%
                                                  10%
                                                                                         62%
                                                                                          of the Americans
                                                                    18%                   respondents are
                    Other
                                                        13%                              influenced by their
                                                                      20%                      parents
          I don't know yet
                                                              16%

•      Which area are you planning in studying?                                                                54
Women’s choice of major influenced by desire to
help people; men’s by earnings potential

                                                                                                      83%
                     I am very interested in the subject
                                                                                                      83%

                                                                                              57%
                            I will be able to help people
                                                                                      41%

                                                                                34%
                               I will earn a lot of money
                                                                                       44%

                                                                         18%
               There are many employment prospects
                                                                          20%

                                                                        14%
                    I want to work in a related industry
                                                                        16%

                                                                  8%
                 I want to study at a specific university
                                                                   10%

                                                                  7%
    One or both of my parents are working in this area
                                                                   8%
                                                                                        US - Female
                                                                  6%
                     I will be able to have a fast career
                                                                  8%                    US - Male

•      Which of the following influenced/influences you in your
       choice of subject? (Max. 3)                                                                          55
Women’s choice of major more influenced by
desire to help people; men’s by earnings potential
                                                                    4%
                                             Business
                                                                              9%
                                                                     5%
                                          Engineering
                                                                                     15%
                                                               1%
                              IT / Computer sciences
                                                                         6%
                                                                               10%
                                    Natural Sciences
                                                                               10%
                                                                                           17%
                    Humanities and social sciences
                                                                               10%
                                                                                                 19%
                                             Medicine
                                                                              9%
                                                                    4%
                                                   Law
                                                                      5%
                                                                                                 19%
                                                 Other
                                                                                      16%
      US - Female
                                                                                                       22%
      US - Male                       I don't know yet
                                                                                                 19%

•   Which of the following influenced/influences you in your
    choice of subject? (Max. 3)                                                                              56
Students are losing interest in becoming technical
or functional experts
          Percentage of Students Who Selected "To Become a Technical or
               Functional Expert" as One of Their Top 3 Career Goals
                                                              60%

                                                              50%

                                                              40%                    USA — IT

                                                                                     UK —
                                                              30%                    Engineering/IT
                                                                                     USA — Engineering
                                                              20%
                                                                                     UK — Natural
                                                                                     Sciences/Health
                                                              10%
                                                                                     USA — Natural
                                                                                     Sciences / Health
                                                              0%
   2008   2009   2010   2011   2012   2013   2014   2015

                                             Source: Universum Talent Survey, 2015                       57
Those emotional responses have real
consequences — here’s just one example:

                       Computer Science Degrees Awarded in the USA,
                          as Percentage of all Bachelor's Degrees

                                    4.3%

                                                                  3.5%
                                                                            3.2%
                                                                                                3.0%

                                                                                      2.5%
                                                2.3%
                                                        2.1%

                          1.6%

              0.6%
    0.3%

   1970-71   1975-76     1980-81   1985-86   1990-91   1995-96   2000-01   2005-06   2010-11   2015-16
                                                                                                (proj.)

                                                                                                          58
We need to bridge
    the skills gap
Future
Implications

               60
One-fifth of Gen Z students
are anxious about their
future work-life

              Are you in general hopeful or fearful about your future
                                   work-life?
                                                                                               69%
                                                                                                of the Americans
                                                                                             respondents feel rather
        I am very hopeful                                 I am somewhat hopeful             hopeful about their future
                                                                                                     work life
        I am neither hopeful nor fearful                  I am somewhat fearful
        I am very fearful

       US     42%                               27%                   12%       17%    3%

    Global    33%                        32%                       17%           15%   3%
                                                                                               65%
                                                                                              is the global average

•      Are you in general hopeful or fearful about your future work-life?````                                         61
Gen Z students’ greatest fear regarding
employment is that they won’t get a job that
matches their personality
                That I won't get a job that matches my personality                                                50%
                                                                                                         37%
                                            That I will underperform                                       39%
                                                                                                       34%
            That I will get stuck with no development opportunities                              29%
                                                                                                        36%
              That I won't be seen as valuable to the organization                               28%
                                                                                        21%
                               That I won't realize my career goals                            28%
                                                                                               28%
                                           That I will work too much                        25%
                                                                                     19%
                                       That nobody will listen to me                18%
                                                                                   17%
                     To mix up my personal and professional lives                   18%
                                                                                           23%
                                             Too tough work climate            11%
                                                                                  15%
      That I will not get the chances I deserve because of my age             10%
                                                                             9%
That I will not get the chances I deserve because of my gender               9%
                                                                              10%
    That I will not get the chances I deserve because of my sexual        5%
                                                       preferences        5%
    That I will not get the chances I deserve because of my ethnic       3%
                                                       bakground             8%                          US
                                                                                                         Global
•      What are your greatest fears regarding your work life? (Max. 3)                                             62
Most Gen Z believe that they will enjoy an
equal or higher standard of living than their
parents, slightly less in the USA
                                 To what extent do you agree with the following statement?
                     Over my lifetime, I believe I will enjoy a higher standard of living than my parents.

           I strongly agree             I agree            I neither disagree not agree         I disagree   I strongly disagree

       US Gen Z      14%               34%                                        46%                                      4% 3%

US Millennials       28%                                 30%                              30%                       9%        4%

    Global Gen Z     17%                   38%                                          37%                              5%   3%

•      To what extent do you agree with the following statement? Over my
       lifetime, I believe I will enjoy a higher standard of living than my parents.
•      Source for US Millennials: Universum Millennial Survey 2014                                                                 63
Gen Z and Millennial Comparisons

                                   64
For Millennials:
Getting stuck with
 no development
  opportunities

                        For Gen Z:
  #1 career
                       Not getting a job
    fears              that matches my
                          personality
                                           65
    @UniversumGlobal
Are Gen Z’s fears different from the Millennials’?

                                                                                                                        50%
             That I won't get a job that matches my personality
                                                                                                      33%
                                                                                                             39%
                                         That I will underperform
                                                                                               26%
                                                                                                 29%
         That I will get stuck with no development opportunities
                                                                                                              40%
                                                                                                28%
           That I won't be seen as valuable to the organization
                                                                                              25%
                                                                                                28%
                            That I won't realize my career goals
                                                                                                  30%
                                                                                              25%
                                        That I will work too much
                                                                                                   31%
                                                                                       18%
                                    That nobody will listen to me
                                                                               9%
                                                                                       18%
                  To mix up my personal and professional lives
                                                                                       18%
                                                                                 11%
                                          Too tough work climate
                                                                                   14%
                                                                                10%
    That I will not get the chances I deserve because of my age
                                                                                 11%
        That I will not get the chances I deserve because of my                9%
                                                          gender                10%
        That I will not get the chances I deserve because of my           5%
                                              sexual preferences        2%
        That I will not get the chances I deserve because of my          3%                                     US Gen Z
                                               ethnic bakground                  12%
                                                                                                                US Millennials
•    What are your greatest fears regarding your work life? (Max.   •   Source for US Millennials: Universum Millennial Survey   66
     3)                                                                 2014
Different generations also have different
priorities in life
                                                                                                    47%
                       To spend time with my family
                                                                                                                 60%

                                                                                                    46%
                        To have a successful career
                                                                                         38%

                                                                                                44%
                      To grow and learn new things
                                                                                                          53%

                                                                                       36%
                         To have many good friends
                                                                       21%

                                                                                     34%
                       To live a long and healthy life
                                                                                                44%

                                                                                30%
              To work for the betterment of society
                                                                                     34%

                                                                               28%
     To be able to have time to enjoy my hobbies
                                                                         23%

                                                                       21%                            US Gen Z
                                        To be wealthy
                                                              13%                                     US Millennials

•   If you had to prioritize in life, what would you     •   Source for US Millennials: Universum
    put emphasis on? (Max. 3)                                Millennial Survey 2014                                    67
Gen Z looks first at the friendliness of people
when assessing cultural fit with an organization

                                                                                                              77%
            Friendliness of people
                                                                                                     68%

                                                                                               59%
    The view on equality/diversity
                                                                                         49%

                                                                                         48%
         Organizational structure
                                                                                  39%

The level of empowerment of the                                                    39%
                    employees                                               32%

                                                                                  38%
      Style of office environment
                                                                                  39%

          The level of formality                                                 36%
    (communications/dresscode)                                             31%

                                                                  24%
             General brand image
                                                                           30%

                                                          16%                                              US
    The level of entrepreneurship
                                                                          29%                              Global

•      Which of the following aspects of your future employer's culture
      should match your personality? (Max. 3)                                                                       68
Assessing cultural fit

                                                                                                                83%
           Friendliness of people
                                                                                                       71%

                                                                                                64%
    The view on equality/diversity
                                                                                       53%

                                                                                    50%
         Organizational structure
                                                                                 47%

    The level of empowerment of                                         36%
                  the employees                                             42%

                                                                     34%
      Style of office environment
                                                                              43%

                                                                        37%
            The level of formality
                                                                      35%

                                                      17%
            General brand image
                                                                  30%

                                                  13%                                                           US - Female
    The level of entrepreneurship
                                                        19%                                                     US - Male

•    Which of the following aspects of your future employer's culture should match your personality? (Max. 3)                 69
Which of the following statements best define
challenging work to you?
      Being asked to do things that are outside of my                                                        54%
                                        comfort zone                                                  42%
                      A task that takes me to my limits                                        32%
                                                                                   22%
                       A constant and heavy workload                                          32%
                                                                               18%
                            High level of responsibility                                      31%
                                                                                                33%
                 Learning new things on a daily basis                             21%
                                                                                               33%
       Low level of coaching by my teacher/manager                            18%
                                                                   7%
    Working with talented colleagues who inspire me                         16%
                                                                                        26%
           Being empowered by my teacher/manager                            16%
                                                                                  21%
                    Being involved in innovative work                       15%
                                                                                               33%
                              A changing environment                       15%
                                                                           15%
     High level of monitoring by my teacher/manager                  9%
                                                                  6%
                                            Meritocracy            6%
                                                                             17%
     Low level of monitoring by my teacher/manager                 5%
                                                                  4%                                        US Gen Z
      High level of coaching by my teacher/manager                4%
                                                                  4%                                        US Millennials

•   Which of the following statements best define challenging work to you? (Max. 3)
•   Source for US Millennials: Universum Millennial Survey 2014                                                              70
Gen Z’s mind-set differs from
the Millennials’
                                                                                   66%
                   Taking time to think
                                                                                                83%

                                                                                   65%
                      Future-Oriented
                                                                                                84%

                                                                                 63%
             Seeing the bigger picture
                                                                                              82%

                                                                                 62%
                     Solution-focused
                                                                                            78%

                                                                           53%
            Questioning assumptions
                                                                                 62%

                                                                         48%
                Balancing behaviours
                                                                                          75%

                                                                   36%
       Continuous renewal of yourself                                                                     US Gen Z
                                                                         48%                              US Millennials

•   Do you associate yourself with below statements? Scale 1-5, where
    1 means “No, not at all” and 5 means “Yes, always”                     •     Data on Millennials taken from Universum
•   The percentages represent the share of respondents who answered              Talent Survey 2015 (US Undergraduates
    “yes” in each of the statements                                              aged 20-25)                                71
Gen Z research findings in a
nutshell

Commmunication            Education                  Work Life                     Personality
Gen Z in US are very      20% of Gen Z students      The majority of Gen Z         Most Gen Z students in US
open to being contacted   in US do not yet know      students in US are            describe themselves as
by employers regarding    which broad field of       hopeful about their future    responsible and commited,
work opportunities.       study they will choose.    work-life.                    say that they take time to
Most of them haven‘t      Their main influencers     However, they have            think, and are future-
been contacted,           are their parents, while   some distinct fears           oriented.
although they are         they claim that they       compared to the               The most challenging thing
present on five social    choose their area of       Millennials: Gen Z fears      at work for them would be
media channels on         study primarily by         to a larger extent than       to be asked to do
average.                  interest in the subject.   the Millennials that they     something outside of their
                                                     will not get a job that       comfort zone. Combined
                                                     matches their                 with their preference for
                                                     personality, that they will   secure & stable jobs, these
                                                     underperform and that         findings show that Gen Z in
                                                     nobody will listen to         US are a realistic and
                                                     them.                         pragmatic generation.
                                                                                                                 72
The time to act is now.

                                      Key questions to address now:

                                      •   How are you planning to adapt or grow
                                          your training and development
 By the time Gen Z enters the             programs?
 workforce, they will have already    •   Are you prepared to source talent from
 been guided and influenced.              alternative education options?
                                      •   Does your organization have a defined
 The race for Gen Z starts now, and       purpose? Is it communicated?
 anyone not thinking ahead will be
                                      •   How is your organization differentiated
 behind.                                  from your industry or competitors?
                                      •   Is your brand uniform globally, unique
                                          in every market, or locally adapted from
                                          a global brand structure?

                                                                                75
“Orville Wright didn’t have a
                   pilot’s license.”

•   Hire for potential, train for skill
•   Focus on cultural fit
•   Be less stringent academic requirements (i.e. specific major
    or GPA)                                                   76
UI - PITCHING WORKSHOP - SEPTEMBER 7TH

   Q&A

   universumglobal                       77
   .com
John Flato
Vice President, Advisory Services
Universum Global
John.flato@universumglobal.com
John.flato@campusstrategicpartners.com
201-400-2343
Check out the new book: Winning the War for College
Talent, https://createspace.com/5699921
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