GUEST INFORMATION - Clayton Hotel Sligo
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GUEST INFORMATION
Dear Guest,
It gives us great pleasure to welcome you to Clayton Hotel Sligo and to extend our very
best wishes for a comfortable and enjoyable stay. Please find enclosed our Directory of
Guest information. The information contained in this directory is designed to enhance
your visit by providing details of services available in the hotel. Additionally we also provide
a guest information area just off the lobby to help you with other activities during your
stay. Should you require any assistance with these, please do not hesitate to contact us
through reception. During some times of the year the opening/closing times of facilities
and/or restaurants may vary to accommodate seasonal changes. The amendments are
posted on our notice board in reception. Please do not hesitate to contact any member of
our team should you require any additional information.
Yours sincerely,
Management Team
RESTAURANT & BAR
Sinergie Restaurant, simple modern cuisine is served in a warm contemporary setting.
Breakfast is served daily in Sinergie. Lunch and dinner vary depending on the season. Contact
Sinergie at ext. 7089 for opening times and reservations.
Bulben’s Bar & Bistro offers a truly Irish welcome. The menu is varied with a focus on natural Irish
flavours and ingredients. We are open daily for lunch and dinner from 12.30pm - 9.30pm. For
further information, please contact ext. 7312.
ROOM SERVICE
For room service breakfast, please fill in the breakfast card located in your room and hang it on
the corridor side of your door before 4.00am. In addition to breakfast there is a room service
menu in your room. Please note tray charge of €5pp applies for room service orders. To
contact room service for any other requirements please dial ext. 7089 or alternatively contact
reception at 0.
MEETING & EVENTS
Choose from any of our 6 conference rooms, accommodating 2 - 600 delegates which are
situated on the ground floor in our purpose built conference centre. Our meeting rooms
are adaptable to provide flexible solutions to your specific needs. We offer every size space
you need – from a simple business meeting to a uniquely stylish ball or conference. For all
conference and meeting enquiries, please call us at ext. 7003. For weddings and private
functions, our Pegasus Suite can cater for up to 400 guests. From a finger buffet to a dinner
buffet, we can organise a reception to suit your requirements and budget. For enquiries, please
call us at ext. 7018.CLUB VITAE & ESSENCE SPA We have a sauna, steam room, Jacuzzi and 20m swimming pool, 6 treatment rooms, hydrotherapy bath and relaxation room. We offer a personal fitness consultation and also a number of classes available to both our members and residents. Whatever way you choose to keep fit, whatever advice or instruction you need, you’ll find it all at Club Vitae. Club Vitae is complimentary to hotel guests. Swimming caps are compulsory in the swimming pool and swim nappies are compulsory for babies. These are available to purchase in Club Vitae if required. Complimentary towels are available for hotel guests in Club Vitae. OPENING HOURS Monday- Friday 6.30am-10.00pm Saturday - Sunday & Bank Holiday 8.00am-8.00pm CHILDREN POOL TIMES (UNDER 16’S) Monday to Thursday 6.30am-7.00pm Fridays 6.30am-7.00pm Saturdays 8.00am - 8.00pm Sundays and Bank Holidays 8.00am-7.00pm Please note children under 16 must be accompanied and supervised by an adult at all times. In the interest of health and safety there is no running on pool decks and please note these areas can be slippy, Children under 16 are not permitted to use the gym, Jacuzzi, sauna or steam room. Essence Spa offers a complete range of beauty and body treatments at your disposal for all your needs. To make a reservation or for more information, please call ext. 7028. TECHNOLOGY KNOW HOW Complimentary WiFi access is available throughout the hotel. HOTEL SERVICES Please contact our accommodation department at 7027 or through reception by dialling 0. • Extra pillows • Towels • Cots • Laundry services • Toiletries • Tea/coffee/sugar/milk sachets AIRPORTS Dublin Airport 01-8141111 Cork Airport 021-4313131 Shannon Airport 061-712000 Knock Airport 094-9368100 BANKING Main banks are located in the town centre. Nearest ATM at Mullen’s service station on the Bundoran Road.
BABYSITTING With notice we would be delighted to arrange a babysitter for you. The cost of the babysitter is advised in advance and settled directly with the baby sitter. BEAUTICIAN Appointments can be made through our reservations department. Call Essence Spa on ext. 7028 or contact Club Vitae on ext. 7037. SPA You will find an Essence Spa brochure in your bedroom with a full list of treatments and prices available. Appointments can be made by calling Essence Spa on ext. 7028 or via Club Vitae on ext. 7037. BREAKFAST Breakfast is served in Sinergie Restaurant. Should you prefer to avail of room service breakfast, please fill out the card in your bedroom and hang it on the outside of your door before 4.00am. BREAKFAST TIMES Monday to Friday 07.30am - 10.30am Saturday and Sunday (including bank holiday Mondays) 07.30am - 10.30am BUSES We have a full range of bus timetables for local and national buses and these are available in our guest information centre. Further information is available on Buseireann.ie. CAR HIRE Car hire is available locally from Enterprise rent a car on (071) 913 3150 or Enterprise.ie. CHECK OUT Check out time is 12pm. After this a late check out fee will apply. You can extend your check out till mid afternoon subject to availability for a reduced rate which will include full use of Club Vitae. COFFEE MAKING FACILITIES Coffee/tea making facilities are available in all our bedrooms. If you need additional supplies, please contact reception. COURIERS Courier service can be arranged through contacting reception. DIRECT DIAL Please dial 9 for an outside line. Follow the instructions on your telephone for additional facilities.
DOCTOR / DENTIST Should you require medical attention, please dial 0 to contact reception. DO NOT DISTURB If you do not wish to be disturbed, please hang the appropriate sign on the door handle outside your room. DRY CLEANING A same day return dry cleaning is available Monday-Saturday. Please place laundry items in your laundry bag which you will find in the centre drawer in your dressing table in your room. Please mark items carefully on your dry cleaning form. Place laundry bag outside your room before 9.00am and contact reception. There is no dry cleaning on Bank Holidays. DUTY MANAGER A manager is on duty 24 hours a day, to contact the manager please dial 0 for reception. ELECTRICAL Please be aware that your appliances may be of different voltage. Our voltage is 240 volts. EMERGENCY EXIT There is an emergency plan located on the back of your bedroom door. All emergency exits are illuminated. In the case of emergency please exit the building by the nearest safest exit and assemble in front of the church at the front of the hotel and notify a member of staff that you have evacuated safely. EMERGENCY NUMBER Please dial 0 in case of Emergency. FIRE If the fire alarms continue to ring longer than 20 seconds please walk to the nearest exit. In the interest of safety please study the fire evacuation routes on the back of your door. Please note bell tests are carried out every Monday at noon in line with health and safety guidelines for approximately 10 seconds. GOLF 18-hole crazy golf course available for €3.50 per person. Contact our leisure club on ext. 7037 for more details. Kids Club and children’s activities are available at selected times throughout the year. For more information, see our guest information notice boards, or call ext. 7037. For local courses contact the following numbers. Strandhill: (071) 916 8188 Enniscrone: (096) 36297 Rosses Point: (071) 917 7134
GUEST INFORMATION CENTRE Our guest information centre is located just off reception. There is information on local attractions to visit in this area. Should you need further advice on the area please do not hesitate speaking to a member of the team. HAIRDRYER The hairdryer is located on the top shelf of the wardrobe in your room. HEATING Your heating can be controlled from your room, please turn the dial on your radiator to the temperature desired. If you need any further assistance please contact reception by dialling 0. ICE Ice can be obtained in our main bar. LUGGAGE STORAGE We would be happy to store your luggage for you on departure, please ask at reception to avail of this service. MAIL Guest mail will be delivered to your room. To send mail please hand into reception. Normal postal charges will apply. MAPS Maps of Sligo are in our guest information area. PACKED LUNCHES Packed lunch menus and prices are available from reception. PHARMACY Cara Pharmacy (071) 914 2795 Healthwise Pharmacy (071) 913 8016 Ward’s Pharmacy (071) 914 2696 PHOTOCOPYING Photocopying services are available at reception, a charge will apply for this service. PORTERAGE If you would like the service of a porter, please dial 0 to contact reception.
RAIL Trains operate daily to Dublin. Information on timetables is available in our guest information area or on Irishrail.ie SAFETY DEPOSITS There is a safety deposit box available for use in each bedroom. A 4-digit code can be entered to lock/open the safe. If you need any further assistance, please contact reception on 0. SHOPPING Sligo offers a range of shops to suit all tastes. Further information is available in the guest Information area. SIGHTSEEING All information for sight seeing and other tourist activities is available in the guest Information area or on Sligo.ie TAXIS If you wish to organise a taxi dial 0 to contact reception. TELEPHONE Dial 9 for an outside line. Dial 0 for reception. In-house, to dial another bedroom, dial the room number direct. LOCAL CALLS (Sligo only) For an outside line, dial 9 followed by the local number. Example: dial 9 followed by 9119000. INLAND CALLS (Outside Sligo) Dial 9, Area/city code followed by the number you require. Example: Dublin (area code 01) 4228800, dial 9 01 4228800. UNINVITED GUESTS It is the policy of this hotel that nonresidents are not permitted on the guest floors unless prior notice has been given to the front desk. This is for security of all patrons in the hotel and will act as an aid in the unlikely event of an emergency. WAKE-UP CALLS Please contact reception for a wake up call.
WHERE EVERY MOMENT MATTERS claytonhotels.com
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