HANDBOOK - STUDENT EN - Crous de Bordeaux
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HANDBOOK
LANGUAGE
EN
STUDENT
Crous de Bordeaux-Aquitaine crous-bordeaux.fr
18 rue du Hamel - CS 11616
33080 Bordeaux Cedex, France
Tel. 05 56 33 92 00
Contents
Contacts p.3
The Crous p.4
The Student Benefits Application p.5
Scholarships p.6
Housing p.7
Food service p.11
Culture p.17
Social services p.20
Jobaviz p.21
The CVEC fee p.22
FOLLOW US ON:
Photo credits: CROUS of Bordeaux-Aquitaine, unless otherwise stated
Design/Layout: CROUS of Bordeaux-Aquitaine Communications Department
2 STUDENT HANDBOOK
Contacts
HIGH-QUALITY
SUPPORT
SERVICES
A single phone number dedicated to
student life: 05.56.33.92.17
Monday to Friday, from 8:30am to 4:30pm.
Two websites with resources:
www.crous-bordeaux.fr;
for more information about the CROUS,
its missions, and its news.
www.etudiant.gouv.fr;
visit the section ‘Ma boite à questions’
(My question box) in the messaging Seven student representatives,
service. elected for two years, sit on the CROUS
board of directors. Their role is, first
and foremost, to be spokespeople for
the student community. Within the
CROUS, these students participate in
UPCOMING the organisation of the agency: by
2020 joining in on sessions:
- of the board of directors;
ELECTIONS
- of the various committees (cultural,
Contact your food service, housing, student life,
specific assistance);
student
vice-president - of the working groups on
construction and furnishing of halls of
06.76.85.93.65 residence.
vice-president.etudiant@crous-bordeaux.fr
More info at www.crous-bordeaux.fr
in the section ‘élections étudiantes’
(student elections)
CROUS DE
BORDEAUX-
CLOUS AQUITAINE
DE PAU 18 rue du Hamel
7 rue Saint John Perse C.P. 1161 CS 11616
64011 Pau Cedex, France 33080 Bordeaux cedex, France
Tel.: 05.59.30.89.00
Student life information desk Student life information desk
Monday to Friday Monday to Friday, 8:30am to
8:30am to 5:30pm 4:30pm
The Crous
WHAT IS THE CROUS? HOW MANY CROUS
The Centre Régional des œuvres ARE THERE?
Universitaires et Scolaires (CROUS -
Regional Centre for University and School There are 26 CROUS and 16 CLOUS
Assistance) is a public agency overseen by (Local Centres for University and School
the French Ministry of Higher Education, Assistance) in France, connected in a
Research, and Innovation. network led by the CNOUS (National Centre
for University and School Assistance).
WHAT IS ITS ROLE?
The mission of the CROUS is to support
WHAT ARE THE
student life. SERVICES OFFERED
TO STUDENTS?
WHO CAN RECEIVE • Scholarships
SERVICES FROM THE • Housing
• Food service
CROUS? • Social assistance
• Culture
Any student enrolled at an institution of • International exchanges
higher education, including open-enrolment • Jobs
universities, ‘grandes écoles’ (selective
universities), ‘IUT’ technical institutes, ‘BTS’
technical training courses, and university
entrance exam preparation classes. THE CROUS
IN NUMBERS
HOW DOES THE CROUS
WORK? 132,000
students in 5 departments
The General Manager of the CROUS directs
the departments and implements policies 830
people employed
set by the board of directors, presided over
by the Chief Education Officer. 36,000
scholarship students
HOW IS THE BOARD 55
halls of residence
OF DIRECTORS OF THE
CROUS COMPOSED? 10,500
housing spaces
The board of directors is composed of
student representatives (including the Vice- 36
President), staff representatives, individuals food service locations
3,050,000
chosen for their skills, and presidents or
directors of higher education institutions.
meals served per year
4 STUDENT HANDBOOK
The Student Benefits Application
The Student Benefits Application (DSE, Dossier Social Etudiant) allows you to use a
single application to request a scholarship based on socio-economic criteria and housing
at a university hall of residence. The application must be completed every year from the
website www.etudiant.gouv.fr.
Note: Housing applications for new arrivals must be sent to the CROUS by 1 June.
Scholarships and/or housing are not automatically renewed.
Remember to reapply every year starting 15 January!
The student enters their
STEP
The student registers at
STEP
request on the website
a higher education insti-
www.crous-bordeaux.fr
tution and submits their
as soon as possible
notification to the school
starting 15 January, be-
enrolment department
fore they even receive
(service de la scolarité).
exam results.
If the student is receiv-
Within 48 hours, the
STEP
ing a scholarship, the in-
STEP
student receives a con-
stitution waives the uni-
firmation email contain-
versity and CVEC fees.
ing a summary report of
The student or their in-
the entry and indicates
stitution confirms to the
whether further formali-
CROUS the academic
ties are required.
registration.
The student sends
STEP
STEP
their application, along
The CROUS sends the
with documents of
student a definitive
proof, within the fol-
scholarship notification.
lowing 8 days to the
address indicated in
the instructions.
Starting on 30/08, the
The CROUS examines
STEP
CROUS will send the
STEP
the request and sends
first payment for all re-
the student, by email,
viewed and completed
a conditional notifica-
applications. The student
tion that a scholarship
receives their scholarship
has been granted or a
(payment over 10 months
notification of rejection.
from September to June).
STUDENT HANDBOOK 5
Scholarships
Scholarships are financial aid granted according to socio-economic criteria. A
scholarship request is made via the Student Benefits Application, which must be
completed as soon as possible starting 15 January.
Find more info at www.crous-bordeaux.fr/bourses
FOR
WHOM? Have French citizenship or be a citizen of a Eu-
ropean Union member state or be a foreigner
residing in France for at least the past two years
and with parents residing and working in France
for at least the past two years.
Be enrolled in the year of the request at a higher
education institution to pursue a course of study
authorised to receive scholarship students.
Be under 28 years old at the time of the first
request and not halt studies from that date
forward.
HOW
MUCH? Other forms of financial
aid may be given:
For the 2018/2019 academic year, the annual
amounts of scholarship levels were the following:
€5551 - Aide à la Mobilité Master
(Master’s Programme Mobility
€4778 Assistance)
€4505 - Aide à la Mobilité Parcoursup
(Parcoursup Programme
€3924
Mobility Assistance)
€3218 - Specific assistance (annual or
one-time assistance payments)
€2513 More information at
www.crous-bordeaux.fr/bourses
€1669
€1009
Level 0b
Level 4
Level 6
Level 7
Level 2
Level 5
Level 3
Level 1
6 STUDENT HANDBOOK
Housing
The CROUS has furnished flats and rooms, with students on scholarship given priority
in assignments. A housing request is made via the Student Benefits Application, which
must be completed starting 15 January and before 1 June.
Learn about the housing assignment process at www.crous-bordeaux.fr/logements
Merignac Bordeaux
2 halls of residence 12 halls of residence
314 spots 1514 spots
Périgueux
3 halls of residence
139 spots
Pessac
12 halls of residence
4003 spots
Talence
6 halls of residence
1679 spots
Gradignan
1 hall of residence Agen
294 spots 2 halls of residence
157 spots
Dax
1 hall of residence
80 spots
Mont-de-Marsan
2 halls of residence
Bayonne 164 spots
2 halls of residence
293 spots
Anglet
3 halls of residence Pau
207 spots 9 halls of residence
1599 spots
a total of 55 halls of residence and 10,443 spots
Some of our halls of residence offer disabled-accessible rooms or
studios, specially equipped for students with disabilities. To request
disabled-accessible housing, students must complete their Student
Benefits Application (see p. 6), download the disabled-accessible
housing application (Demande de logement adapté)—available at
www.crous-bordeaux.fr, ‘Logement’ (housing) tab, ‘Logements adaptés’
(disabled-accessible housing) section—and follow the steps given.
STUDENT HANDBOOK 7
Housing
The CROUS of Bordeaux-Aquitaine offers two types of housing available for
rent: ‘Cités Universitaires’ university housing campuses (giving students
access to the ALS housing benefit) and ‘Résidences Universitaires’ halls
of residence (giving students access to the APL housing benefit).
RÉSIDEN
CES U’
CITÉS
U’
From studio to 4-bedroom flats Traditional rooms
private bathrooms, private kitchens shared bathrooms and kitchens
Studio starting at €310 including taxes starting at €149 including taxes (excl. ALS hous-
(excl. APL housing benefit) ing benefit)
12 months of occupation, from Sept. to Aug.
Shared flats starting at €330 per person
including taxes (excl. APL housing Renovated rooms and studios
benefit) private bathrooms, shared kitchens (rooms) or
12 months of occupation, from Sept. to Aug. private kitchens (studios)
rooms starting at €248 including taxes
(excl. ALS housing benefit)
studios starting at €352 including taxes
(excl. ALS housing benefit)
12 months of occupation, from Sept. to Aug.
Cité U is the housing assignment centre for the CROUS of Bordeaux-
Aquitaine. This housing assignment centre can be accessed at
www.crous-bordeaux.fr, ‘Logement’ (housing) tab, ‘Réservation et
paiement du loyer en ligne’ (Online reservation and rent payment)
section. This allows quick access to housing reservations and payment
of rent.
8 STUDENT HANDBOOK
Housing
CROUS residents receive SmartCampus services from SFR-Wifirst, as well
as additional free services: unlimited phone calls to landline phones in
continental France, HD television, a community platform for students, etc.
CROUS
ADVANTAGES
Close to Crous
Restos’
Close to
campuses All inclusive:
Flats that give water, electricity,
residents the right to Wi-Fi, heating
receive CAF benefit
payments
Laundry rooms:
€3/wash
€1.50/dry
Staff to assist you
and provide you
New halls of with information
residence meeting
HQE or BBC
building
standards
Free repair
service
Apsytude
psychological No agency fees and
support exemption from the
Furnished French housing tax
flats
More than 300
In case of
free residence hall
activities per year
emergency, an Visit: www.apsytude.com
attendant
available 24/7
STUDENT HANDBOOK 9
Housing
The CROUS makes available, for f ree, person-to-
person housing offers: rooms, studios, and flats,
furnished or unfurnished. You can view these
offers at the Lokaviz website after you sign up at
www.messervices.etudiant.gouv.f r (you will need
your INE [French national student ID number]).
Visit www.lokaviz.fr
TIP #1
TIP #3
Insist on a lease and a con-
dition report when you When becoming a ten-
move into a room or flat. ant, caution is impor-
Don’t forget to get insur- tant. Generally, a ten-
ance for your room or flat: ant is someone residing
it’s obligatory (multi-risk in France who has the
guarantee - housing)! means to pay the rent
and who agrees to pay
it for one year. Howev-
er, if you do not have
a physical guarantor,
you can use the na-
tional VISALE system.
TIP #2
For more information,
Your rent can be reduced visit the website www.
if you receive a housing visale.fr
benefit paid by the ‘Caisse
d’Allocation Familiale’ (CAF -
family benefits agency) for
your place of residence. Con-
tact the CAF for your depart-
ment for more information!
10 STUDENT HANDBOOKFood service
The CROUS of Bordeaux-Aquitaine offers
many daily dining options. Their mission
is to always serve students better by
guaranteeing low prices and by adapting
to new consumption practices.
FOOD SERVICE
More info at
www.crous-bordeaux.fr/restauration OFFERINGS
CROUS RESTO U’
THE top student
food service
location. A full,
balanced meal
for only €3.30!
CROUS CAFET’
A wide range of CROUS TRUCK’
café food to satisfy The CROUS
©
your lunchtime offering
Fr
ee
cravings! closest to
pik
student life!
CROUS MARKET’
In a hurry? Pick what
you want and take
Crous Break’ away your lunch!
CROUS BREAK’
Need a little
snack? Find CONNECTED CABINETS
our vending A convenient and fast
machines on CROUS MOOVY MARKET’
snack service.
campus. A new kind of mobile
grocery for options and
convenience!
STUDENT HANDBOOK 11Food service
BORDEAUX
n Le 98 - Crous Cafet’ + Crous Market’
98, quai des Chartrons.
n La Bastide - Crous Cafet’ + Crous Market’
15, avenue d’Abadie.
Pôle Universitaire des Sciences de Gestion.
n Le Capu - Resto U’
15, rue Jules Guesde.
Close to Les Capucins market.
n Le Mascaret - Resto U’ + Crous Market’
146, rue Léo Saignat.
Close to Université de Bordeaux, Carreire site.
n Le Musée - Crous Market’
Place de la Victoire.
Interior courtyard of Université de Bordeaux.
Crous Resto U’ le MascaretFood service
PESSAC - TALENCE - GRADIGNAN
n Le Crous Moovy Market’
23, esplanade des Antilles.
next to the Crous Cafet’ le Sirtaki.
n Le Forum - Crous Cafet’ + Crous Market’
2, avenue Léon Duguit.
Close to the universities.
n L’IEP - Crous Cafet’
11 allée Ausonne in Pessac.
Inside the IEP building premises.
n Resto U’ n°2 + Crous Market’
Avenue des Facultés.
Close to the preventive medicine building.
n Le Sirtaki - Crous Cafet’ + Crous Market’
23, esplanade des Antilles.
Close to the universities.
n Le Véracruz - Crous Cafet’
Avenue Maine de Biran.
Close to the universities.
n Resto U’ n°1 + Crous Market’
Avenue Prévost.
Close to Université de Bordeaux - Talence site. Find our menus and
hours on the Crous Mobile
n La Soucoupe - Crous Market’ app and at
351, cours de la Libération. www.crous-bordeaux.fr
Building A22 of the Université de Bordeaux ‘Restauration’ (food service)
undergraduate section, Talence site. tab, ‘Nos restaurants’
(our restaurants) section
n Resto U’ n°3 + Crous Cafet’
Avenue Camille Jullian in Gradignan.
Close to Villages 5 and 6.
STUDENT HANDBOOK 13Food service
AGEN
n La Péniche - Crous Cafet’
4, quai de Dunkerque.
Le Pin site.
n DUSA - Crous Market’
Avenue Michel Serres.
n Crous Truck’
Avenue Michel Serres.
ANGLET - BAYONNE
n Pierre Bidart - Resto U’ + Crous Cafet’
55, rue de Mirambeau, Anglet.
Montaury campus.
n La Nive - Resto U’ + Crous Cafet’
79, rue Bourgneuf, Bayonne.
La Nive campus.
n Le Crous Moovy Market’
La Nive campus.
© vita marija murenaite on unsplashFood service
Find our menus and hours on
the Crous Mobile app and at
www.crous-bordeaux.fr
‘Restauration’ (food service)
tab, ‘Nos restaurants’
(our restaurants) section
PAU
n L’Arlequin - Crous Cafet’
University campus.
On the Université de Droit (law school)
premises.
n Cap Sud - Resto U’ + Crous Cafet’
2, avenue Poplawski.
n La Vague - Resto U’
Avenue de l’Université.
On campus between the science
and humanities schools.
PÉRIGUEUX
n L’Accro’pôle - Crous Cafet’
Rue du Doyen Lajugie.
Périgord campus - Suzanne Nöel roundabout.
n L’Entracte - Resto U’
47, rue Jean Secret.
Located close to Lycée Claveille.
STUDENT HANDBOOK 15Food service
GET REWARDED FOR LOYALTY!
Use your Izly card and each cent you spend at
Restos U’, Crous Cafet’, Crous Market’, Crous
Truck’ and Moovy Market’ locations earns
you a point*.
REWARDS
The first three rewards (up to 5000 points)
can be unlocked directly at a till. After the
first three, send an email to:
fidelite-izly@crous-bordeaux.fr
to get your rewards**.
* Loyalty programme reserved for students. Loyalty accounts are reset to zero at
the beginning of every university academic year. ** There may be a delay between
your reward request and receipt of the reward.
Use Izly
to pay at the till at your CROUS location.
Accumulate points
(one penny spent = one point).
View your points balance
at any time on your personal account from
the Izly app or on the website www.izly.fr
Win gifts
and unlock rewards with your points.
QUESTIONS?
Have a question about Izly? You can find
answers at www.izly.fr in the 'aide et contact'
(help and contact) tab or by sending an email to
assistance-izly@crous-bordeaux.fr
Activate and manage
your account at Izly.fr
The Izly app can be downloaded for free
from the App Store, Google Play, or
Windows Phone Store.
16 STUDENT HANDBOOKCulture
The CROUS of Bordeaux-Aquitaine is also committed to a number of cultural initiatives.
The culture department works year-round to offer you numerous events and give you
suggestions for projects.
Find more info at www.crous-bordeaux.fr/culture
UND E R
C
A NETWORK Mac 2
O
NS
OF CENTRES Dojo
theatre, lectures,
TRUCT
Mac 1 rehearsals. Dance, martial
cultural activities. arts, yoga.
IO
+ culture N
department
office until
Mac 3 opens
Mac 64
Mac 3
RY 2 20!
(Pau) Mac 4
cultural activities. Concert hall (future
0
Club meetings,
multi-service
!
20
conferences.
OP 20 centre).
ENING IN
UA
PE
AN
O
NIN
G IN J
FESTIVALS
© François Dole
LES CAMPULSATIONS BULLES
D’AFRIQUE
www.campulsations.com
This festival, organised in part-
Les Campulsations is THE festival for the nership with different student
start of the academic year. Concerts, theatre, organisations, will take place
dance, tours, workshops, and more. In total, in late November. Concerts,
10 days of cultural activities to start the year dance, theatre, and gastrono-
off right. For its 12th year, the festival will take my set the tone for a week of
place across the Nouvelle-Aquitaine region encounters between African
from 26 September to 05 October 2019. and Western cultures.
The festival is organised by the CROUS in www.facebook.com/
partnership with student organisations, the festivalbullesdafrique
culture departments of the universities, local
governments, and cultural figures from the
academic world.
STUDENT HANDBOOK 17Culture
MUSIC
CONTEST
ART
CONTESTS Musiques de R.U. is a national student
music contest established by the CROUS of
Bordeaux-Aquitaine. After regional qualifiers
at each CROUS, the final competition takes
place every year in May on the Bordeaux
campus. Registration closes 15 January 2020.
National final: 14 & 15 May 2020.
DANCE
CONTEST
Danse avec ton Crous is a national student
dance contest. Do you like to dance? Are
THEATRE
you a solo dancer? Have you started a
dance company or troop? This contest was CONTEST
made for you!
Registration closes 15 March 2020.
This student theatre contest gives
you the opportunity to show
off your talents, whether you’re
SHORT STORY - a solo actor or actress or a member
PHOTO of an acting group.
COMICS - SHORT Registration closes 15 March 2020.
FILM
4 contests, 1 common theme: Alchemy.
Enter and win up to €2000 and many rewards!
Registration closes 15 May 2020, except for short stories (March 15, 2020).
Short story Photo Comics Short film
contest contest contest contest
Information and rules at:
www.crous-bordeaux.fr/culture/concours-etudiantsCulture
PROJECT
SUPPORT
The purpose of the Culture Actions programme is to support
student initiatives (culture, sport, community service, etc.).
Contact the CROUS culture department to learn the conditions
of eligibility and receive advice.
service.culturel@crous-bordeaux.fr
SPECIAL DEALS FOR
CULTURAL ACTIVITIES
Enjoy a great night out at a special student price! Opéra
de Bordeaux, Rocher de Palmer, Théâtre National de
Bordeaux en Aquitaine, La Manufacture CDCN, and more.
The CROUS of Bordeaux-Aquitaine has built numerous
partnerships so that you can enjoy entertainment at a
reduced price all year long.
www.crous-bordeaux.fr/culture/bons-plans-culture
MULTI-SERVICE CENTRE
In 2020, the cultural department will move to the new multi-service centre on
the Pessac campus. This new 3500-m2 venue will be dedicated to student life:
food service, Etu'Recup campus resource centre, new areas for cultural, club
and student activities (meeting rooms, coworking spaces, art room, dance
hall, rehearsal studios) and the Mac 3, the new concert hall on campus!
Contact the cultural department to find out how to use
the rooms: service.culturel@crous-bordeaux.fr
Get news from the culture
department of the CROUS
of Bordeaux-Aquitaine
la M.A.C. du Crous
Weekly newsletter ‘Le Mac Fly’
subscribe at service.culturel@crous-bordeaux.fr
STUDENT HANDBOOK 19Social services
To support you throughout your studies, social workers from the CROUS of Bordeaux-
Aquitaine are available to help you.
Find more info at www.crous-bordeaux.fr/social
To listen to you and help you overcome
… personal difficulties while maintaining
professional confidentiality.
To support you in finding
solutions to your problems.
To provide you with infor-
mation about aspects of
student life: budgeting, schol-
arships, housing, laws, etc.
OUR
MISSIONS To orient you towards the ser-
vices you need, help you navi-
gate university departments and
academic support services, and
connect you with outside organ-
isations.
To help you complete various adminis-
trative steps (info on CAF, scholarships,
specific assistance).
MAKE AN
APPOINTMENT
www.crous-bordeaux.fr
n at the universities n in Périgueux
‘action sociale-santé’
n at the CROUS n in Agen
of Bordeaux (social-health action) tab
n in Bayonne
n at the CLOUS of Pau Please select your area of study
n at the SUMPPS of Pau
20 STUDENT HANDBOOKJobaviz
The CROUS of Bordeaux-Aquitaine makes available to you, for free, temporary job offers
for students in all business sectors, all year long.
More info at www.jobaviz.fr
Help at home, babysitting, individual lessons, events,
leisure activities, sport, administration, hotels, food WHAT
service, sales, distribution, etc. No matter the sector of
JOBS ARE
business, Jobaviz job offers are compatible with your
studies. AVAILABLE?
FOR Any student enrolled at a higher
WHOM? education institution.
Job offers can be accessed directly from the web-
site www.jobaviz.fr. You can see employer con- HOW
tact information after registering on the website
DOES IT
WORK?
www.messervices.etudiant.gouv.fr (have your
INE [French national student ID number]). Jobaviz
is also accessible from the website of the CROUS
of Bordeaux-Aquitaine.
Jobaviz
JOBS COMPATIBLE WITH YOUR STUDIES
STUDENT HANDBOOK 21The CVEC fee
Starting in autumn 2018, depending on your situation, you must pay the CVEC
(Contribution Vie étudiante et de Campus) fee to enrol at a higher education institution.
Find more info at www.crous-bordeaux.fr/CVEC
WHAT
IS IT?
The CVEC is the ‘Contribution WHO DOES IT
Vie Étudiante et de Campus’ APPLY TO?
(Student Life and Campus
Fee), in the amount of €91
per student for 2019-2020. It is
used to offer services to help
with your daily life at your
institution and at CROUS
offices from your regional
education authority.
WHAT
IS IT FOR? Any student enrolled in a formal
course of study at an institution of
To improve your access higher education. To learn about
to care on campus and the payment conditions, visit
renew the prevention www.crous-bordeaux.f r/CVEC
policy.
To offer social support
services.
To support your initia-
tives.
To support sports on
campus.
HOW DO YOU
To support arts and PAY FOR IT?
culture at higher ed-
ucation institutions.
Visit
To improve student www.cvec.etudiant.gouv.fr
support services.
22 STUDENT HANDBOOKNeed to rent
student
housing?
Lokaviz is a free online
platform that helps you to
find a room, studio or flat,
both private or shared.
Discover more at www.lokaviz.frCrous Mobile
Your CROUS at your fingertips
Photo: ©le buzz on Unsplash - Design: communication department at Crous de Bordeaux-Aquitaine
FIN
D
FRO ALL
OF
DOWM YOU THE
MO NLOA R S
BIL CRO ERVICE
E AP DING U S
P FO THE S B
R FR C Y
EE ROUS
Crous de Bordeaux-Aquitaine crous-bordeaux.fr
18 rue du Hamel - CS 11616
33080 Bordeaux cedex, FranceYou can also read
