Islamic Banking Opportunities Across Small and Medium Enterprises in MENA

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Islamic Banking Opportunities Across Small and Medium Enterprises in MENA
Public Disclosure Authorized
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                                                                 Public Disclosure Authorized
                   Xavier Reille
                                                                                                Islamic Banking Opportunities
                   Financial Institutions Group
                   Advisory Services Manager                                                    Across Small and Medium
                   Europe, Middle East and North Africa
                   E-mail: xreille@ifc.org
                                                                                                Enterprises in MENA
                   Kaiser Naseem
                                                                                                Executive Summary
                   Program Manager
                   Banking Advisory Services                                                    In partnership with the Canadian Department of Foreign Affairs,
                   Middle East and North Africa                                                 Trade and Development, the Danish International Development
                   E-mail: knaseem@ifc.org                                                      Agency, Japan, Switzerland’s State Secretariat for Economic
                   Cornich El Nil, Ramlet Boulac, Cairo, Egypt                                  Affairs and UKaid.
Print Right Adv.

                   Tel: + 20 (2) 2461-9140 / 45 / 50
                   Fax: + 20 (2) 2461-9130 / 60
Islamic Banking Opportunities Across Small and Medium Enterprises in MENA
DISCLAIMER

“IFC, a member of the World Bank Group, creates opportunity for people to escape poverty and improve their lives.We foster
sustainable economic growth in developing countries by supporting private sector development, mobilizing private capital, and
providing advisory and risk mitigation services to businesses and governments. This report was commissioned by IFC through its
Access to Finance Business Line in the Middle East and North Africa to highlight the need for Islamic Banking across the region.”

“The conclusions and judgments contained in this report should not be attributed to, and do not necessarily represent the views
of, IFC or its Board of Directors or the World Bank or its Executive Directors, or the countries they represent. IFC and the World
Bank do not guarantee the accuracy of the data in this publication and accept no responsibility for any consequences of their use.”
Islamic Banking Opportunities Across Small and Medium Enterprises in MENA
“This research is funded under the MENA MSME Technical Assistance Facility, a joint initiative
  between IFC and the World Bank. The facility is supported by the Canadian Department of
Foreign Affairs, Trade and Development, the Danish International Development Agency, Japan,
                Switzerland’s State Secretariat for Economic Affairs and UKaid.
Islamic Banking Opportunities Across Small and Medium Enterprises in MENA
Contents
01. Preface	                                                          7

02. SME sector overview                                              9
     SME Definition and Classification                               9
     SME Universe                                                    10
     SME Sector Overview                                             11
     Key Enablers for SME Growth                                     13
     Key Challenges for SMEs                                         13
     Government Initiatives to Support SME Growth                    16
     World Bank Group Initiatives to Support SME Growth              17

03. Financial Sector Overview                                        19
     Banking Penetration                                             19
     Commercial Banking sector                                       20
     Islamic Banking Sector                                          22
     SME Sector                                                      23
     Non-performing loans                                            25
     Islamic Financial Sector Regulations and Enabling Environment   26

04. SME Access to Islamic Finance	                                   28
     SME Penetration                                                 28
     Obstacles Faced by Banks in SME Financing                       29
     Supply side Analysis of Banks in the Region                     30
     Islamic Products Availability and Recommended Products          31
Islamic Banking Opportunities Across Small and Medium Enterprises in MENA
05. Opportunities for Islamic SME Banking                                                    33
     Funding Opportunity                                                                     33
     Sectors to be Targeted                                                                  38
     Factors Affecting Growth of Islamic SME Banking                                         39

06. Conclusion                                                                               41
     Strategic Operational Adjustments Can Help Islamic Banks Target SMEs More Effectively   41
     Proposed Strategy Framework                                                             42
     Ideal Business Model                                                                    43
     Road Map for Islamic SME Banking Inception and Growth                                   44

     Appendix                                                                                46
     Research Scope                                                                          46
     Methodology                                                                             47
     About IFC                                                                               51
     Bibliography                                                                            52
     Annexures                                                                               57
Islamic Banking Opportunities Across Small and Medium Enterprises in MENA
Index of Figures and Tables

Figure 1: Islamic Funding and Deposit Potential Across MENA and Pakistan ($bn)   8
Figure 2: Segmentation of SME Universe Across Countries                          10
Figure 3: SME Contribution to GDP                                                12
Figure 4: Key Challenges Faced by SMEs During its Evolution Phases               14
Figure 5: Challenges Faced by SMEs Across Countries                              14
Figure 6: Major Constraints Faced by Businesses                                  15
Figure 7: Banking Penetration Across Countries                                   19
Figure 8: Loan and Deposit Growth Across Countries (2010–2012)                   20
Figure 9: Islamic Banking Market Overview                                        22
Figure 10: Islamic Assets and Deposits Growth (2010-2012)                        23
Figure 11: NPL Overview                                                          26
Figure 12: SME Sector – Existing Penetration                                     28
Figure 13: Obstacles Faced in SME Financing                                      29
Figure 14: Aggregate Supply Side Analysis                                        30
Figure 15: Factorial Analysis of SME / Islamic SME Proposition                   31
Figure 16: Evolving Financial Requirements of SMEs                               32
Figure 17: Preference for Shariah-compliant Products Percentagewise              34
Figure 18: Funding Potential % Across Countries                                  34
Figure 19: Enabling Environment and Supply Side Analysis (SME and Islamic SME)   35
Figure 20: Comparative Islamic Funding Opportunity                               37
Figure 21: Islamic Conversion Opportunity Across MENA and Pakistan ($mn)         38
Figure 22: Strategic Operational Adjustments to Target SMEs                      42
Figure 23: Strategic Initiatives to be Undertaken by Countries                   43
Figure 24: Integration of Islamic Banking SME Model                              44
Figure 25: Roadmap for Islamic SME Banking                                       45
Figure 26: Strategic Initiatives to be Undertaken by Countries                   49

Table 1: SME Definitions                                                         9
Table 2: Importance of SMEs to Economic Development                              11
Table 3: SME Distribution by Sector                                              12
Table 4: SME Enablers by Country                                                 13
Table 5: Government Initiatives to Support SME Growth                            16
Table 6: IFC Initiatives to Support A2F for SMEs                                 17
Table 7: Commercial Banking Sector Overview                                      20
Table 8: Banking Penetration in SME Sector (2012)                                24
Table 9: Trend in SME Portfolio Growth                                           24
Table 10: Regulatory Overview                                                    26
Table 11: Islamic Banking Initiatives                                            27
Table 12: Total SME Universe                                                     36
Table 13: Islamic Depository Potential by Country                                37
Table 14: Attractive Sectors for Islamic Finance Across Countries                39
Table 15: Drivers and Challenges Faced by Islamic banks                          15

Annexure 1: Common Shariah Structures Used Across Countries                      57
Annexure 2: Commonly Used Products and Recommended Products                      58
Annexure 3: Questionnaire for Banks                                              59
Annexure 4: Questionnaire for SMEs and SME Associations                          60
Annexure 5: List of Respondents from Banking Sector                              61
Annexure 6: List of Respondents from SME                                         64
Islamic Banking Opportunities Across Small and Medium Enterprises in MENA
Abbreviations and Glossary
ANPME   National Association of Small and Medium Enterprises

BAS     Bank Advisory Services

BMCE    Banque Marocaine du Commerce Extérieur

CIB     Commercial International Bank

CAC     Cooperative and Agriculture Credit

CAGR    Compounded Annual Growth Rate

GDP     Gross Domestic Product

HSBC    Hongkong Shanghai Banking Corporation

ICD     Islamic Corporation for the Development of the Private Sector

ICT     Information and Communication Technologies

IDB     Islamic Development Bank

IFC     International Finance Corporation

IT      Information Technology

JEDCO   Jordan Enterprise Development Corporation

JLGC    Jordan Loan Guarantee Corporation

KSA     Kingdom of Saudi Arabia

MENA    Middle East and North Africa

NCB     National Commercial Bank

NPL     Non-Performing Loan

NSGB    National Societe Generale Bank

PPP     Public Private Partnership

SFD     Social Fund for Development

SME     Small and Medium Enterprise

SMEDA   Small and Medium Enterprise Development Authority

USAID   United States Agency for International Development
01.
Preface

Small and medium enterprises (SMEs) are now widely recognized as engines of economic growth and key contributors to sustainable
gross domestic product (GDP) of all countries, including those in the Middle East and North Africa (MENA) region. These businesses
predominantly operate in the manufacturing and service sectors and create employment opportunities for both skilled and unskilled persons.
However, market conditions and regulatory environments are not always supportive of the growth of SMEs and access to formal finance
is one of the main obstacles they face.

IFC’s Financial Institutions Group (FIG) in MENA provides investment and advisory services to the region’s banks and other financial
institutions to build their capacity in SME banking so that they can profitably and sustainably reach out to the SME sector. This is achieved
through providing equity finance, lines of credit, risk sharing facilities, trade finance, disseminating best practices, improving processes and
products, and streamlining delivery channels. Ultimately, IFC’s goal is to increase the number of banks and financial institutions that offer
financial and banking services to SMEs in a profitable and sustainable manner. IFC is recognized globally as an SME finance market leader
owing to its global expertise and knowledge.

There is a huge demand for Islamic products by SMEs in the MENA region and, according to this study, approximately 32 percent of such
businesses remain excluded from the formal banking sector because of a lack of Shariah-compliant products.

In order to reach out to SMEs demanding Islamic products, and as part of IFC’s initiative to enhance its SME investment and advisory services
offerings to Islamic financial institutions, we needed to better understand the market from both the demand and supply sides in order to identify any
gaps or niches where IFC could assist and add value. With this objective, IFC commissioned a study in nine countries of the MENA region, which
includes Pakistan, to better understand the demand and supply for Islamic banking products (both asset and liability products and other banking
services) in the SME sector. The countries chosen for this study are: (1) Iraq, (2) Pakistan, (3) Yemen, (4) Kingdom of Saudi Arabia, (5) Egypt, (6)
Lebanon, (7) Morocco, (8) Tunisia, and (9) Jordan.

The scope of the study was to: (i) identify the countries in the MENA region facing gaps in financing and banking needs of SMEs in the Islamic
products space; (ii) conduct a supply side benchmarking to review current capacity of financial institutions to offer Islamic products to this sector;
(iii) conduct a demand side benchmarking to identify key SME customer needs for Islamic products and see how well they are currently being served;
and (iv) review the current enabling environment and readiness levels of banks in terms of the regulatory framework and Shariah compliance.

The study reiterates several of the now well researched and documented reasons for the lack of access to finance for SMEs. However, more
importantly, the study reveals that, there is a potential gap of $8.63 billion to $13.20 billion for Islamic SME financing within un-served and
underserved SMEs categories, with a corresponding deposit potential of $9.71 billion to $15.05 billion across these countries. This is due to the
fact these un-served and underserved SMEs do not borrow from conventional banks, only owing to religious reasons. This potential is a “new to
bank” funding opportunity, which is still untapped, as banks and other financial institutions lack adequate strategic focus on this segment to offer
Shariah-compliant products.

                                            Islamic banking opportunities across Small and Medium Enterprises in MENA (including Pakistan)           7
Figure 1: Islamic Funding and Deposit Potential Across MENA and Pakistan ($bn)

This Regional Executive Summary provides a comparative analysis of the SME potential across these countries and the opportunities
available to Islamic institutions to tap this potential. The nine individual country reports provide a deeper insight into the SME landscape and
potential opportunities for Islamic banks in each country. The reports also highlight the measures that banks may need to take to successfully
target the Islamic banking potential of SMEs.

IFC acknowledges the commitment and cooperation of Israa Capital Management Consultants, Dubai, who carried out this study on our
behalf. IFC thanks them for their dedicated efforts and contribution in compiling the individual country reports and the comparative analysis
contained in this executive summary.

Mouayed Makhlouf
Regional Director
IFC – Middle East and North Africa

8     Executive Summary
02.
SME Sector Overview
   The SME sector forms the backbone of economic development, private
   sector employment, capital investments, and GDP growth. Despite their
   importance to economic output, SMEs still have inadequate access to
   finance and other banking services. As a result, most of the SMEs tend
   to be concentrated in less capital intensive sectors, such as retail and
   wholesale trade. This scenario not only restricts the development of smaller
   enterprises, but also retards economic activity in these countries.

   Government initiatives and assistance from multilateral institutions like IFC
   have been instrumental in these countries to enable the SME sector to grow
   by providing business and technical expertise to enhance access to finance.

SME Definition and Classification

There is no standard definition for classifying small and medium enterprises (SMEs) across various countries. The most commonly used
criteria by government agencies (central banks and government departments) and commercial banks are based on employee size, asset
size, and annual turnover. However, application of the same classification criteria across countries results in disparities due to different
classification thresholds. These disparities exist because of the differences in economic structure, size of the economy, and the degree of
development in each country. The following definitions used for the target countries are derived from definitions used by the commercial
banks, central banks, and/or the statistic or trade departments of the respective countries.

The lack of a standard definition makes it difficult to compare the SME sector across countries. A standard definition would enable a
meaningful comparison, leading to the replication and implementation of effective policies and programs (such as credit guarantee programs,
skill development programs, etc.) for SME development across countries.

Table 1: SME Definitions
                                                                        Small                                      Medium
   Countries       Definition derived from
                                                        Employee size      Annual turnover        Employee size           Annual turnover

 Egypt*            Ministry of Trade and Industry           10–50          $87,864–878,659           50–100             $878,659–1,757,318

 Pakistan          Central Bank                                      Up to 20 employees and annual turnover of up to $757,500
 Saudi Arabia      Dept. of Statistics                      5–19              $1.3–6.7mn          More than 20              $6.7–33.3mn
 Jordan#           Central Bank                             5–20           Less than $1.4mn          21–100                  $3–4.2mn
                                                                                $344,400–
 Morocco           Central Bank                               --                                        --                $1.15– 20.10mn
                                                                                $1.15mn
 Tunisia           Commercial Banks                           --                $1–10mn                 --                   $10–19mn
 Yemen             Commercial Banks                           --           $10,000–50,000               --               $50,000–225,000
 Iraq^             Commercial Banks                           --           $5,001–250,000               --              More than $250,000
 Lebanon           Commercial Banks                    Enterprises with turnover of less than $4mn classified as SMEs
Note:* For Egypt, the definition is based on registered capital instead of turnover.
# For Jordan, the definition is based on either assets or sales volumes.
^ For Iraq, the definition is based on loan size.
-- Means there is no official response or definition available

                                             Islamic banking opportunities across Small and Medium Enterprises in MENA (including Pakistan)   9
Domestic agencies, such as central banks and government departments, are unlikely to possess an international perspective. Therefore,
multilateral agencies need to play an active role in the development of a standard definition for SMEs on the basis of annual turnover or any
other suitable parameter.

SME Universe

The enterprise population across each country is usually divided into two distinct segments:

     • SMEs that operate in the formal sector, and
     • Very small (or micro) enterprises that operate in the informal/parallel economy.

SMEs operate in high economic impact sectors such as manufacturing and construction. As a result, they are able to generate employment
and significant economic value. Very small enterprises on the other hand generally operate in the trade and commerce sectors, which have
low economic potential, as they serve local markets and do not add significant value to final products.

The current enterprise population in the target countries is dominated by very small enterprises that do not offer the same economic
advantages as SMEs. The composition of very small enterprises in the enterprise population is as high as 91 percent (Tunisia) to about 40
percent to 60 percent (Yemen and Saudi Arabia). Therefore, there is a need for the government and multilateral institutions to assist these
very small enterprises to develop into SMEs. In order to achieve this, governments are looking at:

A. Developing very small (micro) enterprises capabilities through training on various facets (financial knowledge, business planning,
     management, product quality)

B. Creating an enabling environment for the SMEs (easy access to basic infrastructure, smooth approval process in governmentdepartments, and
     prudent regulation)

C. Providing access to finance (special government bodies to channel finance to the sector, guarantee schemes and incentives to banks for targeting
     very small enterprises)

Figure 2: Segmentation of SME Universe Across Countries

10      Executive Summary
SME Sector Overview
SMEs contribute significantly to GDP growth, private sector employment, and capital investments

SMEs form an important component of a country’s economy. They play a significant role in generating private sector employment, driving
gross domestic product (GDP) growth, and domestic capital investments.

Table 2: Importance of SMEs to Economic Development
                    Contribution to GDP                          Contribution to exports          Contribution to employment

 Egypt              80% of economic output*                      --                               75% of private sector employment
                                                                                                  99% of non-agricultural sector employment

 Pakistan           30% of GDP and 35% of                        25% to manufacturing             Absorb 78% of non-agricultural workforce
                    manufacturing value added                    sector exports

 Saudi Arabia       33% of economic output                       --                               Accounts for ~25% of total employment

 Jordan             ~50% of GDP                                  45% of exports                   60% of the workforce and 70% of new job
                                                                                                  opportunities

 Morocco            ~38% of GDP, 40% of production,              30% of exports                   50% of population
                    and 50% of investment

 Tunisia            51% of GDP                                   --                               69% of employment

 Yemen              --                                           --                               --

 Iraq               --                                           --                                              --

 Lebanon            Over 99% of GDP                              --                               82% of employment generated

Note: (--) signifies data is unavailable; (*) Includes contribution of microenterprises as well

In Egypt and Lebanon, SMEs are important contributors to GDP (accounting for 80 percent and 99 percent of GDP, respectively). In
Pakistan, Morocco, and Tunisia, the SME contribution is lower, but significant (38 percent to 51 percent of GDP).

In addition to their GDP contribution, SMEs are the largest job creators in the formal and informal sectors. Except for Saudi Arabia, SMEs
employ more than 50 percent of the working population across the countries. In Egypt, for example, they account for almost 99 percent
of the employment in the non-agricultural sector and 75 percent of private sector employment. As SMEs are less capital intensive and
high employment generators, they can play an important role in the economic development of Middle Eastern countries such as Morocco,
Lebanon, and Tunisia, which have a sizable unemployed youth population. This is also true for vulnerable countries such as Yemen and Iraq.

                                              Islamic banking opportunities across Small and Medium Enterprises in MENA (including Pakistan)   11
Figure 3: SME Contribution to GDP

                            • Account for 50%      • Contributes to       • 80% of economic          • Account for        • Play a key role in
                              of employment,         51% of GDP             output                     over 99% of          reviving the economy,
                            • ~20% of value        • 68% of the           • 75% of                     GDP                  generating employment
                                                     employment             private sector           • 82% of               and increasing per
                              added
                                                                            employment                 employment           capita income
                            • 30% of exports
                                                                          • 99% of non-                generated
                            • 40% of production                             agricultural sector
                            • 50% of investments                            employment
                            • 38% of GDP

                                                                                                                           • Employ 78% of
                                 • Contribute ~50%                                                                           non agricultural
                                   to GDP                                                                                    workforce
                                 • Employ 60% of the        • Play an important role in           • Account for 33%
                                                                                                                           • 30% of GDP
                                   workforce                  generating employment,                of economic output
                                                                                                                           • 35% of
                                 • Accounts for 45%           economic diversification            • 25% of total
                                                                                                                             manufacturing
                                   of exports                 and reducing poverty                  employment
                                                                                                                             value added

Note: Statistics on the contribution of SMEs to the economies of Yemen and Iraq are unavailable

Besides contributing to GDP and employment, SMEs are instrumental in promoting investments (in Morocco), increasing per capita income
(in Iraq), and ensuring economic diversification (in Yemen). Given their important role in economic development, governments in the Middle
East and North Africa (MENA) and Pakistan should work to identify and promote various factors/enablers for the development of the SME
sector. Policies targeting these factors/enablers need to be formulated for the long-term development of the SME sector.

In most countries, SMEs are concentrated in the trading sector, which primarily comprises retail and wholesale establishments, and the services
sector. The main reason for this concentration pattern is the low capital intensity, limited skill requirements, and the ease of establishment
of these enterprises. Other sectors with a high representation of SMEs include the manufacturing and construction sectors, in countries like
Egypt, Pakistan and Tunisia, primarily due to cottage industry. However, in most cases, the concentration of SMEs in these sectors is low due
to the high capital intensity and complexity of operations.

Financial, regulatory, and infrastructural factors prevent SMEs from entering and operating effectively in these complex, capital-intensive
sectors. Thus, there is a need for cooperation among government, private, and multilateral agencies to frame and execute strategies that
would ensure growing SME participation in these sectors. Greater SME participation in these sectors would help combat poverty, low per
capita income, and unemployment, which these countries suffer from.

Table 3: SME Distribution by Sector

                                      Trade and          Hotels and                                                                                   Misc. Industries
     Country     Manufacturing                                               Construction          Transport             Services           Tourism
                                      Commerce           Restaurants                                                                                    / Services
 Egypt                51%               40%                                         2%                                                          3%          4%
 Pakistan             49%               40%                                                                                                                11%
 Saudi Arabia         11%               32%                                        40%                                                                     17%
 Jordan               24%               27%                                                                               42%                               7%
 Morocco              12%               31%                                                                               53%                               4%
 Tunisia              41%               21%                   6%                    8%                 4%                 11%                               9%
 Yemen                25%               22%                   20%                                                         13%                              20%
 Iraq                  --                 --                   --                    --                 --                 --                    --          --
 Lebanon                                48%                                                                                                     5%         47%
-- Please note, in Iraq industry wise SME statistics are not available.
* Please also note, in Lebanon, most of the industry wise SME statistics are not available.
12     Executive Summary
Key Enablers for SME Growth
As already outlined in several IFC studies, there are a number of key enablers that contribute to the development of a country’s SME sector. These
enablers are macro-level factors related to political and economic stability, sound infrastructure, a transparent governance structure, and access
to finance. The development of a country’s SME sector would be limited in the absence of any of these factors, as each has a unique role to play.
Governments should, therefore, recognize such linkages and take measures to develop these factors.

The table below provides an overview of the current state of the enabling factors across countries. Most of the countries lack a conducive,
enabling environment for SME growth owing to which the sector is unable to emerge from its low growth spiral.

Table 4: SME Enablers by Country
 Parameter

 Countries             Political stability       Economic           Corruption         Infrastructure        Regulatory            Access to
                                                conditions                                                  Environment             finance

 Egypt                      Fragile                Low                 High               Medium                Poor                 Low

 Pakistan                 Semi stable              Low                 High                 Low                Strong                Low

 Saudi Arabia                Stable              Medium                 Low                 High               Strong                Low

 Jordan                      Stable              Medium                 Low                 High               Strong              Medium

 Morocco                  Semi stable            Medium               Medium              Medium               Strong                High

 Tunisia                  Semi stable            Medium                 Low                 High               Strong              Medium

 Yemen                      Fragile                Low                 High                 Low                 Poor                 High

 Iraq                       Fragile                High                High                 Low                 Poor                 Low

 Lebanon                  Semi stable              Low                 High                 Low                 Poor               Medium

Politically, Yemen and Iraq will continue to be impacted by factors that will affect SME prospects. In the case of other countries, the SME
sector is expected to be well insulated from such factors. Economically, SMEs in Saudi Arabia, Jordan, Morocco, and Tunisia can expect a
stable economic environment; while there will be risks to the economy in Lebanon, Pakistan, and Egypt in the short term.

With the exception of Saudi Arabia, Jordan, and Tunisia, corruption and poor infrastructure will be key problems facing SME operations
across the remainder of the countries. The regulatory environment across Yemen, Iraq, Lebanon, and Egypt is weak and likely to affect long-
term growth prospects of the SME sector. Thus, there are significant lessons that these countries could learn and emulate from their neighbors
such as Saudi Arabia, Morocco, Tunisia, and Jordan. In terms of access to finance, apart from Yemen and Tunisia, other countries have a
long way to go to ensure financial inclusiveness among SMEs.

Key Challenges for SMEs

SMEs in general face a number of challenges despite the assistance provided by government and multilateral agencies. These challenges are
faced during each phase of development and generally are internal (lack of managerial expertise among proprietors) and external (inadequate
access to finance, government inefficiencies, and infrastructural concerns).

                                             Islamic banking opportunities across Small and Medium Enterprises in MENA (including Pakistan)     13
Figure 4: Key Challenges Faced by Smes During its Evolution Phases
                                                                                                 TIME

                             • ABSENCE OF SEED CAPITAL
                               FOR ESTABLISHING
                               BUSINESSES
                             • BUREAUCRATIC HURDLES IN                                                                                           • INSUFFICIENT DEMAND
                               REGISTERING BUSINESS
                                                                                                                                                 • UNSTABLE POLITICAL
                             • LACK OF WELL TRAINED                                     • INADEQUATE FUNDS FOR                                     ENVIRONMENT
                               LABOR FORCE                                                EXPANSION OF OPERATIONS
           MARKET MATURITY

                                                                                                                                                 • POOR INFRASTRUCTURE
                             • UNSTABLE POLITICAL                                       • LACK OF BUSINESS SKILLS FOR
                               ENVIRONMENT                                                                                                       • THREST FROMK
                                                                                          MANAGING OPERATIONS
                                                                                                                                                   INFORMAL SECTOR
                                                                                        • POOR INFRASTRUCTURE
                                                                                                                                                 • LACK OF INTRA-
                                                                                        • LACK OF A WELL TRAINED                                   INDUSTRY
                                                                                          LABOR FORCE                                              PARTNERSHIPS
                                                                                        • WEAK BUSINESS
                                                                                          ENVIRONMENT AND
                                                                                          CORRUPTION

                                          INCEPTION                                               DEVELOPING                                              MATURE

Challenges faced by SMEs vary across countries due to differences in the level of development, degree of human development, efficiency
of governance, and the political situation in the respective countries. There exist several common challenges, such as lack of a well-trained
workforce, poor infrastructure, corruption, and bureaucratic hurdles.

The biggest challenge, however, is access to finance. SMEs at various stages of development face severe challenges when accessing finance.
Concerns include prohibitive interest rates, high collateral rates, and procedural hurdles in applying for a loan. This is despite the fact that
there are government-supported finance schemes, incubators, and venture capital funds to finance SMEs across various countries.

Figure 5: Challenges Faced by SMEs Across Countries
                                 •   High political risks
                                 •   Weak business environment and corruption                       • Insufficient demand due to political problems
                                 •   High collateral and lack of alternative to bank funding        • Political instability
                                 •   Infrastructure Deficit

                                                                                                                                •   Access to finance
                                 •   Constraint in access to finance
                                                                                                                                •   Deficit of managerial expertise
                                 •   Low level of financial intermediation
                                                                                                                                •   Low level of skill and training
                                 •   Sustainable access to finance
                                                                                                                                •   Technological constraints
                                 •   Human resource constraints
                                                                                                                                •   Poor infrastructure
                                 •   Lack of access to IT
                                                                                                                                •   Corruption
                                 •   Infrastructure constraints
                                                                                                                                •   Procedural hurdles

                                 •   Financial challenges
                                 •   Attitudinal problems                                                                           •   Low access to finance
                                 •   Unstable security scenario                                                                     •   Dearth of market linkages
                                 •   Marketing limitations                                                                          •   Government inefficiencies
                                 •   Lack of business skills                                                                        •   Saudization initiative
                                 •   Low level of organization
                                                                                                                            •   Inadequate access to finance
                             •   Lack of access to finance                                                                  •   Inadequate investment in technology
                             •   Government inefficiencies and corruption                                                   •   High energy costs
                             •   Unbalanced tax policy                                                                      •   Lack of intra-industry partnerships
                             •   Restrictive Labor regulations                                                              •   Structural problems
                             •   Inefficient management
                                                                                 •   Inadequate access to finance
                                                                                 •   Lack of skilled workforce
                                                                                 •   Lack of technology infusion
                                                                                 •   Threat from a informal sector
                                                                                 •   Rationalization of costs
                                                                                 •   Rapidity in market evolution

14    Executive Summary
The chart below (Fig.7) outlines the major constraints facing SMEs across the various countries. SMEs in Egypt, Lebanon, Yemen, and Iraq
are facing numerous challenges with respect to political factors, economic conditions, the regulatory environment, and infrastructure. Unless
these constraints are remedied, it is unlikely that the SME sector will witness strong growth in these countries.

In the countries of Pakistan, Morocco, and Tunisia, the operating environment is less challenging with SMEs operating more efficiently.
However, there does exist infrastructural and transparency issues in these countries that must be addressed if the SME sector is to reach its
full potential.

Jordan and the Kingdom of Saudi Arabia (KSA) are relatively well placed as they have sound infrastructure, a strong regulatory environment,
and low levels of corruption. But SMEs operating in these countries have issues accessing finance, which is a very critical growth component.

Figure 6: Major Constraints Faced by Businesses

                         Political stability

                     Economic conditions

                               Corruption

                            Infrastructure

                  Regulatory Environment

                        Access to finance

                                                                   Low / Fragile                Moderate                  High / Stable

                          Lebanon       Iraq   Yemen     Tunisia     Morocco       Jordan   Saudi Arabia   Pakistan   Egypt

Source: Cumulative rankings based on the evaluation and analysis of key factors that are likely to impact SME growth

                                                Islamic banking opportunities across Small and Medium Enterprises in MENA (including Pakistan)   15
Government Initiatives to Support SME Growth

A country’s government has a very important role to play in the development of its SME sector by providing both financial and non-financial
support to promote SMEs. Financial support generally includes credit guarantee schemes, collateral waivers or reduction policies, and
provisions of seed capital. Non-financial support includes capacity building through training programs, improvement in competitiveness
through quality improvement initiatives, business incubation centers, and business development assistance through export development
programs.

Table 5: Government Initiatives to Support SME Growth
 Countries    Financial support programs/agencies                            SME development organizations

 Egypt        Social Fund for Development                                    Industrial Modernization Centre
                                                                             Egypt Technology Transfer and Innovation Centers
                                                                             Industrial Development Authority
                                                                             National Suppliers Development Program
                                                                             Ministry of Investment/General Authority for Investment

 Pakistan     SME Bank                                                       Small and Medium Enterprise Development Authority
              Khushhali Bank                                                 (SMEDA)
                                                                             Trade Development Authority of Pakistan
                                                                             Ministry of Science and Technology
                                                                             Pakistan Software Export Board
                                                                             Pakistan Horticulture Export Board
                                                                             National Productivity Organization

 Saudi        Saudi Credit and Savings Bank                                  National Competitiveness Center
 Arabia       Saudi Industrial Development Fund (Kafalah program)            Ministry of Economy and Planning
              Prince Sultan bin Abdul Aziz Fund to Support Women’s           Saudi Arabia Monetary Agency
              Small Enterprises                                              Human Resource Development Fund
              Centennial Fund

 Jordan       Jordan Loan Guarantee Corporation                              Jordan Enterprise Development Corporation
              Governorates Development Fund                                  National Fund for Enterprise Support
              Development and Employment Fun                                 Vocational Training Corporation

 Morocco      Central Guarantee Fund                                         National Association of Small and Medium Enterprises
                                                                             The Office of Vocational Training and Employment Promotion
                                                                             National Agency for Promotion of Jobs and Skills

 Tunisia      Fund for the Promotion and Industrial Decentralization         The Agency for the Promotion of Industry and Innovation
              Tunisian Guarantee Company                                     The Centre de Soutien à la Création d›Entreprises (Support
              Société d’investissement en capital à risqué (Risk Capital     center for business creation)
              Fund)                                                          Centres d’Affaire (business centers)
              Banque de Financement des Petites et Moyennes (Bank for        Bureau de Mise à Niveau
              financing small and medium enterprises)

16    Executive Summary
Yemen         Small Enterprise Development Fund                                  Social Fund for Development /Small and Microenterprises
               Small and Micro Enterprise Development                             Promotion Agency
                                                                                  Ministry of Agriculture
                                                                                  Ministry of Technical and Vocational Training
                                                                                  Ministry of Fisheries
                                                                                  Ministry of Tourism

 Iraq          Ministry of Labor and Social Affairs
               Ministry of Industry and Minerals

 Lebanon       Economic and Social Fund for Development                           The Ministry of Economy and Trade (SME support unit)
               Kafalat loan guarantee                                             Euro-Lebanese Centre for Industrial Modernization
                                                                                  Ministry of Education
                                                                                  Ministry of Finance

World Bank Group Initiatives to Support SME Growth

IFC has several programs targeting the development of the SME sector. This includes both investment and advisory services to banks and to
SMEs directly. IFC has provided assistance to commercial banks for setting up SME banking operations. It has also assisted in establishing
financial infrastructure, such as credit bureaus and provided specific credit lines, risk sharing, and trade finance facilities targeting SMEs. IFC
has also provided training and awareness raising programs for SMEs.

Table 6: IFC Initiatives to Support Access to Finance for SMEs

 Countries                                                                    IFC

 Egypt         • Egypt Junior Business Association: Helped train SMEs on corporate governance standards

               • Alexandria Business Association: Assessed business environment and advocated regulatory reforms

 Pakistan      • 2012 (Bank Alfalah): Capacity Building for SME Banking

               • 2011–2012 (HBL Bank): Capacity Building for SME Banking and Agri Finance

               • 2009 (Standard Chartered Saadiq): Launched pilot program for SME training

               • 2009 (United Bank Limited): Boosted SME trade finance

 Saudi         • 2011 (Saudi Hollandi Bank): Capacity building for SME Banking
 Arabia
               • 2010 (Saudi Orix Leasing Company): Invested $20mn to expand sustainable energy financing and increase access to finance

               • 2005 (Riyad Bank): Capacity building for SME Banking. Non Financial Advisory Services.

 Jordan        • 2012 (Ahli Bank): Assisted SMEs in acquiring skills for business expansion and job creation

               • 2009: Supported leasing legislation and promoted leasing awareness

               • 2006: Worked with government to streamline licensing and inspection process

               • Assisted government in establishing a private credit bureau industry

               • Raised awareness in the banking sector regarding sustainable energy financing, opportunities targeting women, low-income
                  households, and environment-friendly initiatives

                                            Islamic banking opportunities across Small and Medium Enterprises in MENA (including Pakistan)       17
Morocco       • 2012 (Banque Centrale Populaire): Invested $204mn to acquire 5% stake to improve access to credit for SMEs

               • 2011 (Moroccan Female Entrepreneurs Association): Promoted alternative dispute resolution among women entrepreneurs

               • 2011 (Maghreb Private Equity Fund): Set up fund to invest in SMEs in Tunisia, Morocco, Algeria, Libya, and Egypt

               • 2007 (Al Amana): Improved credit operations and followed a sustained growth path

               • Established fund to invest $150mn annually over the next three years in SMEs, agribusinesses, IT, and high value-added businesses

 Tunisia       • 2013 (Amen Bank): Agreement between IFC and two funds managed by IFC Asset Management Company to invest up to
                  $48mn to help bank increase lending

               • 2011–2012(Maghreb Private Equity Fund III): A $22mn commitment to provide guidance and financial support to SMEs across
                  North Africa

               • 2012 (Amen Bank): Offered guarantees to assist Tunisian companies increase cross-border trade

               • 2011 (The Arab Institute of Entrepreneurs): Helped promote sound corporate governance practices

 Yemen         • 2010 (Al Amal Microfinance Bank): Strengthened technical capacity by focusing on product development and finance

               • Trained 5,100 people in Yemen using Business Edge

               • Played important role in framing new laws to improve business climate

               • Channelizing private investments in the infrastructure sector through launch of various initiatives, including the Middle East and
                  North Africa SME Facility, the Arab Financing Facility for Infrastructure, the e4e Initiative for Arab Youth, and the MENA Fund

 Iraq          • To invest $100–130mn annually over the next few years in the private sector (includes SMEs) in banking, telecommunications,
                  construction, logistics, hospitality, and manufacturing

               • 2011–2012: Launched $38mn facility to support financial infrastructure strengthening, capacity building of the banking/SME
                  sector, bank risk management, SME management training (for women), and promotion of Public private partnerships (PPP)

               • 2012 (Relief International): Scaled up outreach to SMEs in Iraq

 Lebanon       • 2005–2011: Total commitment over $737mn, including $150mn for local banks to facilitate lending to SMEs

               • Provided over $1bn in trade guarantees to banks and financial institutions to facilitate global export and import trade

               • 2011 (BLC Bank): Designed and launched products, specifically for SMEs and women-owned business

               • 2007: Collaborated with World Bank and pledged $250–275mn through the Lebanon Rebuild Program

               • 2007 (Bank of Beirut): Set up SME risk-sharing facility worth $25mn

               • 2007 (Fransabank): $50mn project to establish an SME risk-sharing and corporate credit line

               • 2007 (Société Financière du Liban): Feasibility study for establishment of private credit bureau

               • Supported Central Bank of Lebanon in encouraging banks to strengthen SME setup

18      Executive Summary
03.
Financial Sector Overview
   The commercial banking sector across most countries witnessed
   strong growth despite the 2007-2008 financial crises. The Islamic
   banking sector has, however, been more resilient due to prudent
   practices and the rising preferences for Islamic banking services
   among the resident population. The growth in Islamic banking
   has also been supported by government initiatives aimed at
   enhancing the penetration of banking services. Overall SME
   lending by banks has been gradually rising across most countries
   in recent years, but the situation is still far from perfect.

Banking Penetration

The banking sector across the countries is in different stages of market maturity. Although countries such as Lebanon have a well-established,
competitive banking structure, nations such as Iraq have a small, underdeveloped banking system that would mature only in the long term.

In developed countries such as Lebanon, Jordan, and Morocco, the evolution of banking began early. Jordan’s banking sector emerged in
1925, while the Moroccan banking system dates back to the 18th century. Lebanon was a late entrant; the country emerged as a financial
hub during 1950–1975. In these countries, the common factor aiding the banking sector’s growth was the government’s liberalization of the
sector, which led to competition and the gradual sophistication within the sector.

In countries such as Tunisia, Pakistan, and Saudi Arabia, the banking sector’s inception and growth has been relatively late. Additionally, the
banking sector’s development in these countries has been affected periodically by unhealthy competition (Pakistan), economic turmoil (Saudi
Arabia), and political interference (Tunisia).

Countries such as Yemen and Iraq have underdeveloped banking sectors characterized by low branch penetration and lack of a credit culture
among the population. Historically, the banking sector in Yemen and Iraq has been underdeveloped as the poor regulatory framework and
limited competition has stunted its growth. Political turmoil added to the woes, limiting the sector’s development.

Figure 7: Banking Penetration Across Countries

                                                                               • 1,483 deposit accounts per 1000 adults
                                                                               • 573 loan accounts per 1,000 Adults
                                                                               • 31.52 commercial bank branches per 100,000 adults
                        HIGH
                                                                            • 898 out of 1,000 adults have a deposit account with a bank (2010)
                 PENETRATION
                                                                            • Loan penetration- 200 adults per 1,000 adults (2010)
                                                                         • ~39% of the population had access to banks
                                                                         • 706 Bank deposits per 1,000 people
                                                                         • One bank branches for 6,300 people
                                                                   • 8.97 commercial bank branches per 100,000 adults
                                                                   • 25.7 borrowers from commercial banks per 1,000 adults
                                                                   • 28.98 loan accounts with commercial banks per 1,000 adults
                                                                   • 0.7% of the total deposits with commercial banks are SMEs
                                                                  • 1396 bank branches
                     MEDIUM                                       • 7,600 Inhabitants per bank branch -
                 PENETRATION                                      • 639 bank deposits per 1,000 adults
                                                                  • Population per branch 17,075 (2012)
                                                                  • Deposit penetration approximately 53% (2012)
                                                                  • 10% of the adult population in the country owned or shared
                                                                    a bank account
                                                                  • Banking density - 22.7 per thousand
                                                                  • 8.7% of adult population had access to bank accounts
                                                                  • 1.8 branches per 100,000 adults
                        LOW
                 PENETRATION                                      • 4.8 Bank branches per 100,000 adults
                                                                  • 2.1 commercial bank branches per 1,000 km2

                                          Islamic banking opportunities across Small and Medium Enterprises in MENA (including Pakistan)          19
Commercial Banking Sector

The commercial banking sector across the countries is generally concentrated with the largest players accounting for most assets and
deposits. However, despite high concentration, the commercial banking sector is competitive with large players making consistent efforts to
increase market share. This has led to product innovation, expansion of branch networks, and greater financial inclusion.

Table 7: Commercial Banking Sector Overview

                               Banking structure                      Industry overview
                       41 Commercial banks                            The banking sector is dominated by two public sector banks, National
                       • 26 commercial banks,                         Bank of Egypt and Banquet Mira, accounting for more than 50% of
       Egypt           • 12 commercial banks with Islamic             the country’s banking assets. Other leading banks include Commercial
                          windows and                                 International Bank (CIB), National Society Generale Bank (NSGB) and
                       • 3 full fledged Islamic banks                 HSBC.
                       34 Commercial banks                            The top six banks -National Bank of Pakistan, Habib Bank, United
                       • 22 local private banks                       Bank Limited, MCB Bank Limited and Allied Bank Limited - accounted
       Pakistan
                       • 7 foreign banks                              for ~57% of total assets and ~45% of all deposits
                       • 5 public sector banks
                       12 domestic banks and 11 foreign banks.        Dominated by Al Rajhi Bank (accounting for 16% of all financing by
                       • 4 full fledged Islamic banks 8 banks offer   Saudi banks, and 26% of all Saudi Islamic financing ), NCB and Riyadh
       Saudi Arabia       conventional and Islamic products           Bank, which together account for 48% of total deposits and 45% of the
                       • The remainder of the banks are               total loans outstanding .
                          conventional banks
                       16 national banks                              Banking system dominated by Arab Bank and Housing Bank for Trade
                       • 13 conventional banks and 3 Islamic banks    and Finance (HBTF) which jointly account for one-third of the total
       Jordan          • 10 foreign banks                             financing and more than one-fourth of total deposits. Jordan Islamic
                       • 9 conventional banks and 1 Islamic bank      Bank, the third-largest bank and the largest Islamic bank in the country,
                                                                      accounts for 14% of financing and 11% of deposit share.
                       19 commercial banks                            The banking sector is dominated by three players – Attijariwafa Bank,
                       • 6 public owned banks,                        Groupe Banquet Populaire, and Banquet Marocaine du Commerce
       Morocco
                       • 6 offshore banks                             Exterieur (BMCE). These banks together account for ~77% of the
                       • 7 foreign owned banks                        country’s total bank lending, and ~80% of deposits .
                       29 commercial banks                            Banquet National Agricole and Société Tunisienne De Banquet (both
                       • 6 state owned banks                          state-controlled banks) are the two largest banks in the country by
                       • 15 private banks                             deposits, but account for only 9% and 6% of the loans disbursed by the
       Tunisia
                       • 8 off shore banks                            banks, respectively. Banquet d’Habitat is the largest, bank by loans, with
                                                                      a 34% share of the market, followed by Amen Bank (10%) and Arab
                                                                      Tunisian Bank (10%).
                       16 commercial banks                            Tadhamon International Islamic Bank accounted for 21% (largest
                       • 4 private domestic banks,                    share) of total banking assets with assets worth ~$1.7bn, followed by
                       • 4 Islamic banks                              Cooperative and Agriculture Credit (CAC) Bank (13%), with an asset
       Yemen
                       • 5 private foreign banks                      base of ~$1.1bn . Tadhamon International Islamic Bank, Cooperative
                       • 3 state-controlled banks                     and Agriculture Credit and Arab Bank account for one third of the
                                                                      deposit base.
                       50 commercial banks                            The banking sector is dominated by seven state-owned banks that
                       • 40 conventional banks                        control 97% of the total banking assets, 89% of the total bank deposits,
       Iraq
                       • 10 Islamic banks                             and over 75% of the total loans extended in 2010. Most private
                                                                      commercial banks are rather small and relatively new.
                       55 commercial banks                            Banking activity in Lebanon is dominated by nine large banks, which
                       • 31 private domestic banks,                   account for more than 90% of the financing activity and depository
       Lebanon         • 19 regional banks                            base of commercial banks. Bank Audi and BLOM Bank are the two
                       • 5 foreign banks                              largest banks accounting for more than 35% of loans and deposits of
                                                                      commercial banks

20    Executive Summary
After the global economic downturn, most Middle East and North Africa (MENA) countries initiated regulatory reforms to strengthen the
banking sector. This resulted in a strong growth in depository base and financing activity within banks in MENA countries.

Most countries in the region witnessed strong growth in the banking system in recent years. Iraq witnessed the highest growth in the region
(loans grew 104 percent and deposits increased 24 percent during 2010-2012), along with Lebanon, Jordan, and Saudi Arabia. Other
countries in the region witnessed high single-digit growth in the banking sector. However, the Arab Spring and the resulting political and
economic uncertainties have impacted the short-term growth of the region’s banking sector.

Figure 8: Loan and Deposit Growth Across Countries (2010–2012)

Note: The figures in the box repr‫ص‬esent the Compounded annual growth rate (CAGR) for the period

                                         Islamic banking opportunities across Small and Medium Enterprises in MENA (including Pakistan)   21
Islamic Banking Sector

Islamic banking has not developed uniformly across MENA countries, as its inception and development across the countries occurred at
different points of time in history. For example, Egypt was the birthplace of Islamic banking, with the first Islamic bank beginning operations
in 1960. On the other hand, in Morocco and Lebanon, Islamic banking has just begun to emerge, with the recent government authorization
of Islamic banking operations.

Egypt’s first-mover advantage, however, did not lead to the sector’s rapid growth and development. Despite an early introduction of Islamic
banking, Egypt has witnessed muted growth over the years. In contrast, Pakistan and Saudi Arabia, which introduced Islamic banking later,
witnessed strong growth over the years. Jordan, Yemen, Iraq, and Tunisia introduced Islamic banking in the 1970s and 1980s; however, the
lack of government support in the past to promote Islamic banking has affected growth prospects.

In recent years, most countries in the region saw the establishment of new Islamic banks. Morocco and Tunisia have initiated steps to
establish and expand Islamic banking activities. In addition to government support, the growth of Islamic banking in these countries has been
aided by strong positive perception for Shariah-compliant banking among the people of MENA and Pakistan.

Figure 9: Islamic Banking Market Overview

                 Islamic banking sector is underdeveloped, accounting
                                                                                             Five Islamic banks operate in the country
                          for less than 1% of the total banking assets.
Dar Assafaa is the only full-fledged alternative non-banking financial                            No full-fledged Islamic banks. Eight financial
           institution, the rest offer such products through windows                              institutions offering Shariah-compliant products
                                  Market dominated by Kurdistan                                      10 full-fledged Islamic banks were in operation
                             International Bank and Al Bilad Bank                                       Currently nascent market is expected to witness
                     Bank Zitouna only bank authorized to offer                                         strong growth in the medium and long term.
              Shariah-compliant financial products and services
                                                                                                      Four full-fledged Islamic banks and three
              Tadhamon International Bank is dominant player
                                                                                                      conventional banks with Islamic windows
                    accounting for 65% of assets and deposits
                                                                                                      Four full-fledged Islamic banks. Central bank has
         Jordan Islamic Bank accounts for more than two-thirds
                                                                                                      not allowed conventional banks to offer Shariah-
                      of the total Islamic financing and deposits
                                                                                                      compliant products through Islamic windows.
            Among banks with Islamic branches, Bank Alfalah                                           Five full-fledged Islamic banks and 12 conventional
              and Standard Chartered are the largest players                                          banks with Islamic banking windows. Meezan
                                                                                                      bank largest full-fledged Islamic bank by assets and
                Faisal Islamic Bank is the leading Islamic bank,                                      deposits
                 accounting for more than half of the country’s                                      Three full-fledged Islamic banks. In all, 14
                            Islamic banking assets and deposits                                      banks have Islamic banking licenses

                           Al Rajhi largest Islamic bank accounting
                          for 26% of Islamic financing and 29% of                                Four fully Shariah-compliant banks, as well as
                           Shariah-compliant deposits, followed by                               eight conventional banks with Islamic windows
                                               NCB and Riyad Bank

In the last few years, most MENA countries (including Pakistan) have witnessed an expansion in Islamic banking activity. All countries in the
region witnessed strong growth in Islamic deposits and financing activities, except Yemen, which was impacted by political instability and a
deteriorating economic environment, especially after the Arab Spring.

22     Executive Summary
Figure 10: Islamic Assets and Deposits Growth (20102012-)

Note: The figures in the box represent the CAGR for the period
Please note that in the left hand charts figures for Egypt. Pakistan and Tunisia represent total Islamic assets while for the remainder of the
countries it represents total financing

SME Sector

The banking sector (Islamic and conventional) has been able to meet some of the needs of the SME sector. Despite the expansion in banking
operations and the corresponding growth of loans and deposits, SMEs still remain underfunded. The lack of penetration of the SME sector
is due to demand- and supply-side factors (explained later in the report).

                                            Islamic banking opportunities across Small and Medium Enterprises in MENA (including Pakistan)       23
Table 8: Banking Penetration in SME Sector (2012)
                                           Banks lending to         SME lending as % of       Total SME lending      Total SME deposits
                                         private sector ($bn)              total lending              ($bn)               ($bn) **

 Egypt            Conventional                   69.5                        8.00%                     5.6                    --

                  Islamic                         5.5                        8.00%                     0.4                    --

 Pakistan         Conventional                   33.2                         7.3%                     2.4                    --

                  Islamic                         6.3                        4.10%                     0.3                    --

 Saudi Arabia     Conventional                    88                         2.00%                     1.8                   2.3

                  Islamic                         179                        2.00%                     3.6                   4.6

 Jordan           Conventional                   20.0                        12.50%                    2.5                   3.6

                  Islamic                         5.1                          7%                      0.4                   0.6

 Morocco          Conventional                     88                        24.00%                   21.0                  20.3

 Tunisia          Conventional                   33.9                        15.00%                    5.1                   4.1

 Yemen            Conventional                    1.7                        20.30%                    0.3                   0.5

 Iraq*            Conventional                    9.4                          5%                      0.5                   1.9

 Lebanon          Conventional                     45                        16.14%                    7.3                  20.3

 Total            Conventional                   388.7                         n.a                    46.5                  53.0

                  Islamic                        195.9                         n.a                    4.70                   5.2

 Grand Total                                     584.6                      8.75%**                   51.2                  58.2

-- Data for selected countries is unavailable
* For Iraq, the data is for 2010
** Average SME lending, as a percentage to total private sector lending.

The ability of banks to meet the financing needs of the SME sector represents a mixed picture. While Morocco, Lebanon, Egypt, and Saudi
Arabia have witnessed a strong increase in lending to the SME sector, in the case of other countries (Jordan, Tunisia, and Iraq) SME lending
has been more muted due to a number of reasons (lack of focus, a weak banking system, and a fragile political environment respectively).

Table 9: Trend in SME Portfolio Growth
 Country                                                                       SME Portfolio Growth

 Egypt              Rising       • Lending to SMEs by Egyptian banks has increased at a CAGR of 10.4% over 2009-2012. Yet, the
                                   proportion of SME loans to the total outstanding loans by banks has remained in the range of 7-8%
                                   during this period.
                                 • Of the 26 banks operating in the country, 17 operate a separate SME business unit. However, of these
                                   only 9 banks offer adequate SME products.

 Pakistan          Declining     • Lending by banks to the SME sector has declined at a compounded rate of 8.5% over 2009-2012 largely
                                   due to an increase in the non-performing loan (NPL) rate for the sector.
                                 • As a result, banks have become more cautious in financing SMEs, instead diverting funds to safer
                                   investment opportunities. Thus, the SME lending penetration rate also declined from 10.3% in 2009 to
                                   6.8% in 2012.

24    Executive Summary
Saudi              Rising     • Although the SME lending penetration rate in the KSA is only ~2%, there is greater impetus on SME
 Arabia                          financing by banks, supported by the Shariah-compliant Kafalah program (a financing guarantee
                                 program for SMEs).
                               • Hence, SME financing by banks has increased at a CAGR of 23% during the period of 2009-2012.
                                 A large part of this growth has been driven by Shariah-compliant financing (backed by the Kafalah
                                 program), which has increased at a CAGR of 28.4% during this period.

 Jordan            Stagnant    • Although lending by banks to the private sector has increased over the years, disbursements to the SME
                                 sector has remained conservative, with 12.5% of the total loans being directed toward this sector.
                               • This is mainly due to less risky and more profitable investment avenues available to banks in the form
                                 of corporate or government lending.

 Morocco            Rising     • Although credit disbursements by banks to the SME sector has only increased at a CAGR of 7.7% for
                                 the period of 2009-2012, the SME penetration rate in the country stands at 24%, much higher than the
                                 MENA average of 7.6%.
                               • The higher penetration rate has been on account of proactive measures implemented by the government
                                 through the National Association of Small and Medium Enterprises (ANPME) that not only encourage
                                 SMEs but also facilitates financial access to these enterprises.

 Tunisia           Stagnant    • The SME lending rate in Tunisia, which is 15.3%, is comparatively higher than the MENA average of
                                 7.6%. Yet, growth of lending to the sector has been slow, increasing at a CAGR of 6.5% during the
                                 period of 2010-2012.
                               • However, this slow growth is largely a result of problems plaguing the banking sector as a whole, such
                                 as weak corporate governance and efficiency standards and a high NPL rate.

 Yemen            Declining    • Yemen’s private sector predominantly consists of SMEs. As a result, any increase in lending to the
                                 private sector positively impacts financial access to SMEs.
                               • However, credit disbursements to private enterprises have been declining over the years, from 43% in
                                 2009 to 30% in 2012.

 Iraq*             Stagnant    • SME lending penetration in Iraq has been stagnant at around 5% in the last few years.
                               • Although there has been a lot of activity in terms of providing financial access to SMEs, the banking
                                 institutions in Iraq have been reluctant to advance financing to them because this sector is considered
                                 to be highly risky.

 Lebanon            Rising     • SME lending penetration rate in Lebanon is currently at 16.14%.
                               • This is expected to increase as banks reduce exposure to government debts and instead divert these
                                 funds to the private sector.

Non-performing Loans

Financial institutions in MENA have always adopted a cautious lending approach. Therefore, asset quality of conventional and Islamic
banks has remained strong. Although countries such as Egypt, Yemen, and Tunisia have a NPL ratio of 11 percent to 18 percent, it has been
declining over the last few years due to the adoption of better risk management policies and improved banking infrastructure.

The rise in banking sector NPLs resulted from the Arab Spring and the effects of the 2007–2008 financial crises. Both factors affected the
repayment capacities of the private sector, leading to a high rate of NPLs. The problem was exacerbated by the existing weak economic and
political conditions in Egypt, Jordan, and Yemen. In addition to political and economic factors, a poor regulatory (Tunisia) and business
environment (Pakistan) contributed to the rise in NPLs. There is a disparity between the NPLs of the conventional and Islamic banking
sectors. The NPLs of Islamic banks have traditionally been lower than those of conventional banks as they are more prudent with regard to
lending to various sectors.

                                         Islamic banking opportunities across Small and Medium Enterprises in MENA (including Pakistan)   25
Figure 11: NPL Overview

Please note that in Egypt data on the Islamic banking sector i s unavailable

The growth of NPLs in the financial sector presents an opportunity to establish credit bureaus in such countries for capturing and disseminating
credit-related data to financial institutions and other lenders.

Islamic Financial Sector Regulations and Enabling Environment

Although central banks in MENA have proactively regulated the banking sector following the global financial crisis, great disparity exists
across the countries in terms of quality and implementation of reforms.

Regulatory authorities in these countries have initiated reforms and amended existing banking laws to include specific regulations for Islamic
banks. However, most of these countries, such as Egypt, Tunisia, Morocco, Lebanon, and Iraq, are still developing separate laws on Islamic
banking.

Table 10: Regulatory Overview
 Country                                                                       State of Regulations

                                           Banking Sector                        Islamic Banking                          SME

 Egypt                                      Well defined                            Inception                         Non existent

 Pakistan                                   Well defined                          Well defined                        Well defined

 Saudi Arabia                               Well defined                           Transitional                       Transitional

26    Executive Summary
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