KLINGER YEARBOOK We keep things flowing
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ISSUE APRIL 2021
KLINGER
YEARBOOK
We keep things flowing
www.klinger-international.com
2 KLINGER Yearbook
Christoph Klinger-Lohr, CEO
Daniel Schibli, CEO
Peter Müller, CFO
Dear Customers,
Dear Partners,
Welcome to this special edition of our KLINGER Yearbook. Little did we know last year
what to expect from 2020. And in 2021, we are still in an exceptional situation. The
ongoing pandemic has affected us all in one way or another. KLINGER’s duty is now to
ensure that we support, supply and provide service to you, living up to the high standards
that you have been accustomed to for 130 years.
Moreover, we feel that this is the right time to take a deep breath and reflect upon our
company values (read our Vision & Mission, page 42). As a result of many long talks, we
would like to place even stronger emphasis on our sustainability measures. KLINGER
wants to help build a world we will proudly hand over to future generations. A world
where fresh drinking water is a fundamental right, not a commodity (read about how
we helped fix the water supply in an Argentinian shanty town on page 34). A world
where top scientists search for renewable sources of energy and carrier mediums such
as hydrogen (read about how we take part in this development on page 38). A world
where products are refurbished rather than disposed of (page 29), harmful substances in
industrial processes are eliminated (page 26) and green standards are not only claimed
but also implemented (page 37). KLINGER is proud to be part of this change. Sometimes
one needs to reevaluate, be unconventional and go new ways: Read about a brand-new
diaper recycling plant in the Netherlands that can already save 5,000 tons of waste.
Many challenges arose during its construction, but KLINGER The Netherlands helped to
accomplish this outstanding project using its vast expertise.
Now more than ever, we need to be reliable partners for you: ready to listen, support,
customize and find solutions. Because: If there is one lesson the Corona crisis has taught
us, it is this: we are all in this together worldwide, with our new subsidiaries in Brazil, South
Africa and our new JV partner in Ningbo, China (pages 12–16). Let’s keep things flowing –
and make the world a little better!
We hope you enjoy our new KLINGER Yearbook!
Yours,
Christoph Klinger-Lohr Daniel Schibli Peter Müller
CEO CEO CFO
trusted. worldwide. 3
INDEX
Together towards Expansion in Brazil
the future KLINGER Brazil acquires Parva,
A short overview of what’s new a family-run business specializing
at KLINGER – achievements and in valves for chlorine cylinders.
developments that also benefit page 15
our customers.
page 6 More products made
in South Africa
“We have many Now on board with us: Thomas
reasons to be proud!”
29
Pipe Products, South Africa’s leader
Interview with KLINGER CEOs Daniel in pipe repair clamps and couplings.
Schibli and Christoph Klinger-Lohr. page 16
page 8
One group – one brand
Technological change United worldwide under the
as an opportunity KLINGER brand umbrella.
page 18
What the pioneering spirit of the
company’s founder, Richard Klinger,
Competing among
SUSTAINABILITY
can teach us in the digital era.
page 9 champions COME TRUE
Sponsored by KLINGER Westad,
biathlete Ida Lien has now joined Bye bye, CMR substances!
the Norwegian national team.
Safety comes first at KLINGER
WHAT’S NEW page 20
Dichtungstechnik.
AT KLINGER Spacious new
page 26
premises Building a unique
Joint forces in Asia KLINGER Denmark is proud to diaper recycling plant
Kick-off for a promising joint venture present its brand-new buildings
near Copenhagen. The waste-to-energy plant ARN B.V. in
in Ningbo, China. Weurt (NL) is a pioneer in diaper recycling.
page 12 page 22
Read how KLINGER’s experts were
involved in the project.
Quality made in Taiwan page 29
KLINGER and Die Erste form a joint
venture to expand the product offerings. RetroFit for ball valves:
page 14 a new lease of life
The RetroFit maintenance program
prolongs the lifespan of KLINGER ball
valves even further.
page 32
Serving the people
with clean water
22
During the crisis, KLINGER Argentina’s
service team restored the water supply
to the least-advantaged district in
Buenos Aires.
page 34
4 KLINGER Yearbook
5 QUESTIONS
34 ? Why does Norwegian
Photo: Fernando Távora/Unsplash
biathlon star Ida Lien
love to race past KLINGER
Westad’s offices?
» Find out more on page 20.
? Why are Dutch KLINGER
experts suddenly
keen on diapers?
» Find the answer on page 29.
? How can green energy
best be stored?
» Read how KLINGER helps to solve
this question on page 38.
? What do the letters
MSDS stand for – and
26
how can they save lives?
» Find out on page 26.
Silver for Sustainability
? RetroFit ... is a) a vintage
Hooray! KLINGER Schöneberg
was again awarded silver.
page 37 fashion label or b) an old
Power-to-X: hydrogen is the
school fitness club?
energy source of the future » Both wrong: Learn all about our smart
KLINGER expert, Norbert Weimer, refurbishment program on page 32!
knows how hydrogen power can help
the fight against climate change.
page 38
VISION &
MISSION 2021
2021 ... what a year! Let’s take a fresh look
at procedures and reevaluate strategies.
page 42
trusted. worldwide. 5
Celebrating a “New year’s baby”:
Franz Gysi AG and Gysi Dichtungstechnik
joined the KLINGER Group on January 1, 2020.
The company specializes in gaskets und valves
for several core markets, such as district
heating and cooling, process heat, gas, water
and wastewater, cooling, and loose materials.
Left to right: CEO Christoph Klinger-Lohr,
CEO Daniel Schibli, Franz Gysi and the new
Managing Director, Daniel Läubli.
KLINGER Group
Together towards
the future
A lot has happened since you held the last edition of
our Yearbook in your hands. Here is a short overview of
the news at KLINGER: developments that also benefit
our customers, and many achievements of which we
are proud, especially in these times.
There’s a saying that goes: “Make hay Since the pandemic struck, KLINGER has
while the sun shines” – it is better to make put an emphasis on new digital outlets:
provisions during the good times, anticipat- online shops, e-procurement platforms,
ing that more difficult days may lie ahead. Electronic Data Interchange (EDI) integra-
Fortunately, KLINGER has always lived up tion and industry-focused platforms such
to this motto: “I am very meticulous in the as Sparox. E-commerce is today’s game
good times and insist that our companies changer.
are well positioned. You never know when
the next crisis might come along,” says With the help of KLINGER experts (some
CEO Daniel Schibli, responsible for the of whom have been newly hired), a huge
business areas Fluid Control and Service & leap in digitization has been accomplished:
Distribution. “In recent years, we’ve taken KLINGER introduced Microsoft Teams to all
many steps to strengthen our position in the subsidiaries worldwide as an interconnecting
market. Take our strategic joint ventures and digital tool for communication. At the same
acquisitions: in 2020 alone, we acquired time, our IT Security department ensured
Franz Gysi in Switzerland, Thomas Pipes even safer handling of customer data.
in South Africa and Parva in Brazil. In order
to extend our portfolio, we’ve established 10,000 new followers on LinkedIn
new joint ventures in Taiwan and China. We Last year, focus was also placed on
now offer a greater number of products and upgrading the Group’s marketing and com-
services, are more diversified and aligned munications. “Because we were not able to
with segments so that we are even better meet our customers in person – trade shows
able to tailor packages to our customers’ were not happening, for example – we
industries. Each of these steps makes us sensed an increased need for digital commu-
more flexible, stronger – more resilient, if nication,” Christina Raimann, Head of Group
you like.” Marketing and Communications, explains.
6 KLINGER Yearbook
“We therefore immediately upgraded our and products, global operation, not relying
digital communication channels. Now, we on one currency,” explains CEO Christoph
provide our customers with weekly news in Klinger-Lohr. “We also want to grow in the
our company blog (between November and future and keep looking internationally for
February the number of views tripled!), and companies that can perfectly complement
we massively strengthened our presence on our portfolio.”
the business social media platform LinkedIn.
As KLINGER Group, we currently publish Of course, not everything went perfectly well
100 posts per month and within six months in 2020. Who could ever claim that? Many
we gained a further 10,000 followers.” countries in which KLINGER has subsidiar-
ies were in lockdown for weeks and months.
Christina Raimann is also proud that a A grueling experience, but this made it all
long-term project was finalized in 2020: the more rewarding to feel the solidarity in
“Finally, we have all subsidiaries under one our business network. We exchanged tips
corporate umbrella!” she cheers. After two and best practice suggestions with project
and a half years of re-branding, everything is partners and customers. We learned from
now done and dusted, greatly benefiting our each other how to best organize internal
customers: “It aligns all our companies – our processes during these difficult times. We
customers benefit from our global network grew with, and also through, each other.
of KLINGER Group companies.” (Read After all, the situation was new to every one
more on page 18.) of us and we realized more than ever that
we are all in the same boat.
Firmly on a growth curve
The company family of KLINGER keeps
growing. “We stick with our successful
business model: diversification of markets
trusted. worldwide. 7
Interview with Daniel Schibli and
Christoph Klinger-Lohr
The KLINGER CEOs Daniel Schibli (left)
“We have many
and Christoph Klinger-Lohr
reasons to be proud!”
After one year of pandemic, do you Daniel Schibli: The economic and psycho- able to deliver again. We were always there.
remember when it began and how logical shock that rippled across the world in Reliably.
KLINGER changed during the course March definitely altered our course. We were
of it? confronted with very different circumstances Christoph Klinger-Lohr: Luckily, we at
Daniel Schibli: To me the whole thing in the various countries that have KLINGER KLINGER had only a few COVID cases! The
starts with the first pictures and news subsidiaries. Spain and the UK, for example, operation was therefore able to keep going
from Italy, which reached us at the end of were hit especially hard. In each country, with almost no bottlenecks. With overseas
February 2020. I thought: Something big is there were and still are different state support suppliers, we immediately made sure that
coming. Christoph (Ed: Klinger-Lohr) and I measures for companies. And of course, the the supply chains were secure. The fact that
were already constantly on the phone. But effect of the crisis also depended on the we had always fostered these relationships
we deliberately took time out to watch the industry. The shipping industry traditionally during the good times paid off here.
news and gather information to get an idea reacts very sensitively to economic changes
of the situation, especially in those countries and we had to act quickly, because it is also And how have customer relations
where we had subsidiaries and where we an important purchaser of our products. changed?
delivered to. Those breaks were important, At the same time, just like the oil, gas and Daniel Schibli: We want to lead the way
because you need to stay calm in a crisis! chemical industries, it is subject to rules that and ideally also inspire our customers. We
legally demand maintenance work. Some attend online trade shows and conferences,
Christoph Klinger-Lohr: We called the orders were therefore delayed, though they where we network with suppliers and dis-
managing directors of the different subsid- were not canceled. tributors. We also very quickly switched from
iaries to get an overview of the situation. “live” to online training and our employees
Our teams provided us with updates about Christoph Klinger-Lohr: As an essential quickly adapted to virtual meetings. It was
the different policies in the countries and supplier of goods and services to critical our South African subsidiaries who played
on travel restrictions. We still monitor them infrastructure industries, we also maintained a pioneering role in this. But in the end, all
closely as we expect to stay with this routine the supply chain to our customers through- subsidiaries went through similar changes in
for the whole of 2021. out and without disruption. order to stay on the ball.
How did you react to the information? Speaking of “critical infrastructure”: After one year of the COVID-19
Christoph Klinger-Lohr: As the corporate KLINGER products are also needed for pandemic, how do you sum it all up?
management, we proceeded to determine energy and water supply, right? Christoph Klinger-Lohr: Despite all the
future measures. KLINGER is organized in a Daniel Schibli: I will give you a concrete obstacles, we accomplished many things.
very decentralized way. We have companies example: We have two companies in Italy We were able to keep an almost stable
everywhere. Of course, we defined high- and one large organization in Spain. These turnover in 2020 and again generated a
level goals and measures and kept talking countries were European hotspots at the good result. Especially now, during the
to the teams in the subsidiaries. beginning of the pandemic. We immediately pandemic, we have many reasons to be
requested that the companies be allowed proud: We were able to hold on to our
We gave special importance to three topics: to stay open because we supply critical employees and even took on several new
» The safety of our employees infrastructure. In Italy, for example, it was key employees, we managed to keep the
» Our liquidity, which should always gaskets and valves for oxygen producers. supply chains stable and, most importantly,
be secured The oxygen was needed to treat intensive we were able to deliver to our customers at
» Preparation for the future – care patients. Our Italian subsidiaries were all times without disruption! We keep things
an important point! only closed for a few days and were then flowing.
8 KLINGER Yearbook
KLINGER DNA
Technological
change as
an opportunity Even the successful product
Klingerit was constantly
improved in order to meet new
160 years ago Richard Klinger was born. technological requirements.
What the pioneering spirit of the company’s
founder can teach us in the digital era.
Richard Klinger: * December 31, 1860 Looking forward, not back doing his bit wherever he saw the need for
in Boehmisch Aicha, † December 15, As the son of a building constructor, Richard improvement.
1928 in Gumpoldskirchen Klinger loved technological progress and
engineering: as a boy, he was already a Following on from his water gauge glass,
Let’s briefly look back to when it all began tinkerer, going on to study mechanical engi- in 1898 he developed a fiber-reinforced
for KLINGER: to be exact, it was set in neering in Vienna and to found an engi- gasket. Under the trade name Klingerit, this
motion 160 years ago with the birth of neering workshop in 1886. This is where, invention went around the world.
the company’s founder, Richard Klinger. in 1888, he designed a special reflex glass
Klinger was born in exceptional times on for indicating water levels, which he had Flexibility as a recipe for success
December 31, 1860. The late 19th century patented. Still, with scientific progress, by 1970 it
was a time of change – and in some way became apparent that the asbestos fiber,
similar to our time now. Technological KLINGER’s signature product Klingerit a main component of Klingerit, might be
progress changed the traditional trades The success of his invention made it possible harmful to health. Again, the company
at a blistering pace. New machines were for him to build a machinery and metalware (which by this time was managed by
whirring everywhere, electricity spread into factory in Gumpoldskirchen, Austria, which Richard Klinger’s descendants) was quick
everyday life, new materials and solutions remains to this day the KLINGER Group’s to act, changing the recipe and introduc-
were needed. Today, we are experienc- headquarters. But instead of relaxing ing Klingersil, the world’s first asbestos-free
ing the changes to communication and and enjoying the profits from his factory, sealing material. When in 1990 the produc-
commerce with digital progress. Klinger watched the technological progress, tion and use of asbestos was forbidden in
Austria, KLINGER was already one step
ahead of its competitors, using alternative
Company founder Richard
components in its gaskets, serving the same
Klinger was born in 1860,
also a time of technological purpose without posing a risk to health.
upheaval.
Recognizing the signs of the times
Recognizing the signs of the time, looking
ahead and acting flexibly in order to supply
the industry with the best products – this
is how Richard Klinger got to the very top.
When he died aged 68, his heirs (CEO
Christoph Klinger-Lohr is a fifth-generation
descendant) continued the company,
expanding it into a global enterprise. Many
things have changed since then, but the
founder’s values still make up the DNA of
the KLINGER Group.
Serious expression, a flexible mind – then
and now: the entrepreneurs Richard Klinger
and Christoph Klinger-Lohr.
trusted. worldwide. 9
WHAT’S
NEW
AT KLINGER
10 KLINGER YearbookKLINGER
Westad
KLINGER proudly
sponsors biathlete Ida
Lien, who competes
on Norway’s
national team,
page 20
KLINGER
RCM Ningbo
Getting two
strong partners on
KLINGER board in China
Denmark and Japan,
is proud to present page 12
its brand-new,
remodeled premises Rebranding
near Copenhagen, KLINGER
page 22 Finally: the whole
company under one
corporate umbrella!
KLINGER page 18
KLINGER
Brazil and Die Erste
acquires Parva,
a family-run business
(Taiwan)
specializing in valves form a joint venture
for chlorine cylinders, to expand the
page 15 product offerings,
page 14
KLINGER
South Africa
Now on board with
KLINGER: Thomas
Pipe Products,
South Africa’s leader
in pipe repair clamps
and couplings,
page 16
trusted. worldwide. 11SUSTAINABILITY
WHAT’S NEW AT KLINGER
COME TRUE
At the start of the
process, primed
steel is fed into the
RCM production
line to be rubber
coated at the new
factory in Ningbo.
Ningbo/China
Joint forces in Asia
Kick-off for a promising joint venture: At the start of 2021,
the KLINGER Group brought two strong partners from
China and Japan on board. The goal is to systematically
market KLINGER Polystrat in Asia. This rubber-coated
steel will now also be produced directly in China by the
newly founded JV KLINGER RCM Ningbo.
On November 19, 2020, KLINGER CEO
Daniel Schibli signed the contract for
The joint venture the joint venture, in which the Swiss
in short KLINGER AG in Egliswil, the Chinese The new joint venture
Sinyuan Industrial Material Group, and the connects the KLINGER
Within the joint venture between the Japanese Hamamatsu Gasket are equal Group’s strong brand
KLINGER Group, the Hamamatsu partners. This cooperation is not completely
Gasket Corporation and the Sinyuan new, however: KLINGER has been in a
and global reach with
Industrial Material Group, KLINGER partnership with the Chinese Sinuan Group the local knowhow and
continues to be fully responsible for for several years. And Polystrat has been technical knowledge of
» global sales produced in Ningbo since the beginning of the two partners.”
» marketing 2019 under license from KLINGER, using
» adherence to the usual high quality a carbon copy of the machinery employed Daniel Schibli,
CEO KLINGER
standards in the Swiss model. With the joint venture, Group, sees
» development of new RCM products the current output at the Chinese subsidiary combining the
strengths of all
» pricing should increase significantly. joint venture
partners as the
most important
Goals Local know-how meets global reach
benefit of the
» wider supply in Asia “The formation of this joint venture marks partnership.
» securing the supply chain the completion of a year-long cooperation
» shorter transport routes with Sinyuan and Hamamatsu in the area of
» reducing CO2 RCM,” says KLINGER CEO Daniel Schibli
about the path toward this new partnership.
12 KLINGER YearbookPolystrat, seen here in coils for
transportation, will continue
to be produced in Egliswil and
now also in Ningbo.
What is Polystrat?
Polystrat is the KLINGER trade
name for Rubber-Coated Metal
(RCM). During the production
process, the steel is first thoroughly
cleaned. Then, a primer is applied,
which ensures that the rubber will
adhere to it properly. The primed
steel is then coated on both sides
with a rubber layer. Depending
on customer requests, it can be
finished with non-stick coatings,
adhesives, paint coatings, or a
release foil. In a last step, the sheets
of Polystrat are rolled up into coils
for safe transportation.
Gasket cut
from rubber-
coated steel
Did you know...
RCM employed as a shim
on disk brake pads
… the east Chinese coastal
city of Ningbo, with its 5.7 million
inhabitants, is exactly three times
the size of Vienna (1.9 million
inhabitants)? In the early Middle
Ages, the most important foreign
trade center on China’s coast was
Together with Eckhard Steeger, he has put and then coated. During this process, the already based here. Although the
a lot of energy into advancing the founda- RCM is also refined, for example covered city is barely known outside of Asia,
tion of the joint venture and now serves as with non-stick coatings, adhesives, paint today it is one of the big economic
chairman of the supervisory board. coatings or a release foil. players: it recently reached
64th in the global ranking of the
Rubber-coated steel The European market will continue to be economically strongest metropolitan
from Egliswil and Ningbo served from Switzerland, while customers areas. Also, Ningbo’s port is today
The newly founded KLINGER RCM Ningbo from the Asia-Pacific region are now one of China’s main commercial
produces the complete Polystrat product supplied directly by KLINGER RCM Ningbo. harbors.
range at the new subsidiary in China.
Polystrat has been produced by KLINGER
Switzerland in Egliswil for 25 years and is
used in the automotive industry and in Contact for customers
various industrial sealing applications. For
its production, high-quality premium steel Email: sales@klinger-rcm.com
or carbon steel is purchased, cleaned, Phone: +86 574 63983762
covered with a primer (bonding agent) https://klinger-ag.ch
trusted. worldwide. 13SUSTAINABILITY
WHAT’S NEW AT KLINGER
COME TRUE
Taichung City/Taiwan
Quality made
in Taiwan
KLINGER and Die Erste form The KLINGER logo meets Die Erste at its headquarters.
a joint venture to expand the
product offerings.
After many years of partnership in Finland over 5,000 valve and accessory products 2,400 tons of stainless, carbon steel, and
and Denmark, the KLINGER Holding is in its catalog, Die Erste has a proven track alloy castings. Exacting metallurgy standards
proud to announce a new joint venture record of quality in its sourcing, manufac- for all products are enforced with spectro
with Die Erste. Official as of February 17, turing, and distribution processes. Direct analysis, metallographic microscopy, and
KLINGER Die Erste will offer an expanded involvement in foundry and supplier oper- hardness testing, while finished valves are
range of valves via a fully integrated man- ations allows Die Erste to maintain consis- subject to high-pressure, hydraulic, and
ufacturing process. This new portfolio will tency across projects. Personnel operate pneumatic testing. CNC, lathes, and milling
cater to key industries like pulp & paper, through an independently certified system capabilities allow Die Erste to perform
steel, energy, marine, chemical, oil & gas, of controls, maintaining standards that custom research and development projects
with customized product packages for each qualify Die Erste for a variety of international beside standard large-scale offerings.
sector. certificates.
A good example of KLINGER Die Erste’s
KLINGER is the majority owner of the JV Streamlining quality highly specialized products is our FSAB
with 51%. The management team leading Key to this new venture is the chance to 2-way firesafe ball valve jointly developed
this joint venture consists of Klavs Knutzen ensure valve quality through the entire by both JV partners for steam applica-
(KLINGER Business Unit Director Service product life cycle. tions. With KLINGER special stem packing
& Distribution), Aaron Tseng (Die Erste design, certified by TÜV Rheinland to firesafe
Managing Director), Peter Tseng (Die Erste KLINGER will manage all aspects of product standard, this series offers unparalleled per-
Shanghai Managing Director) and Jenny Liu development, and valve parts will be manu- formance and is many industry customers’
(Die Erste Sales Director). factured exclusively for KLINGER. Bringing preferred option.
all components of the supply chain under
A history of trust one umbrella will allow KLINGER to unify The KLINGER Die Erste joint venture will
Founded in 1982, Die Erste is a second- the product range while also expanding bring to market a variety of innovative
generation family-run business started by offerings in a meaningful, targeted fashion. products, meeting the benchmarks of quality
Frank and Lisa Tseng in Taiwan. Currently and efficiency for which both companies are
run by their sons Aaron and Peter Tseng Expanded offering already known.
and Aaron’s spouse Jenny Liu, Die Erste has Die Erste’s 5,000-square-meter foundry
worked with KLINGER for 25 years. With maintains an annual output of 1,500 to www.die-erste.com
Firesafe ball valve
developed by the
JV partners
Klavs Knutzen, Aaron Tseng, Peter Tseng and Jenny Liu
14 KLINGER YearbookSanto André – São Paulo/Brazil
Expansion in Brazil
KLINGER Brazil acquires Parva,
a family-run business specializing
in valves for chlorine cylinders.
KLINGER has been operating in Brazil for quality, efficiency, professionalism, respon- As a member of the KLINGER Group, the
more than 50 years. The Group has now sibility and trust. At the end of last year, name Parva will continue to be synony-
acquired the local producer of valves, Parva began looking for a buyer and found mous with valves for chlorine cylinders. In
Indústria Mecânica e Artefatos de Metais the right match with the KLINGER Group. the future, Parva will manufacture under
Parva Ltda. The successful family business the name KLINGER Brazil, but will continue
brings specialized products with promising Long-term vision to deliver its products with the same high
potential into the Group. Parva’s products perfectly complement the quality, as well as supplying its customers
KLINGER portfolio: the company’s highly spe- with the excellent service and support to
Family has always been one of the KLINGER cialized valves are widely used in pressurized which they have become accustomed.
Group’s ingredients for success. After all, it containers of chlorine and sulphur dioxide
has been a familiy-run business itself since throughout South America. Exports to the
1886, just like Parva. Parva was founded in US and Argentina are now on the itinerary
1949 and has been operated by the Guerrini and, since chlorine tanks are essential to the
and Battistoni families since then. Their water industry, KLINGER Brazil also plans to
management has always given priority to expand in this direction by 2030. www.rklinger.com.br
Hélcio Lopes,
KLINGER’s
production
manager, and
Jairo Tromboni,
head of fluid
control production
planning, with
Parva employees
trusted. worldwide. 15SUSTAINABILITY
WHAT’S NEW AT KLINGER
COME TRUE
Signing the
contract: TPP’s
previous owner,
Luke Thomas,
with Phillip Herbst
(MD KLINGER
South Africa, right)
and Johan Smal
(FD KLINGER
South Africa and
MD of KPP, left)
Honeydew & Capetown/South Africa
More products made
in South Africa
Now on board with KLINGER: Thomas Pipe Products,
the national leader in pipe repair clamps and couplings
On July 1, 2020, KLINGER South Africa Pipe Products adds to the existing portfolio with just a handful of employees. He turned
took over Thomas Pipe Products (TPP), a in perfect synergy with what we already the company into a very successful business
local leading company specializing in pipe offer,” explains Phillip Herbst, Managing that currently employs 100 people in two
repair clamps and couplings. Its product Director of KLINGER South Africa/KLINGER facilities: one in Honeydew and a smaller
range perfectly completes the Group’s Mzansi and KLINGER Zambia.
portfolio.
New facilities in Honeydew
The KLINGER corporation always strives to and Cape Town
enhance its product range and often does Already in 2012, KLINGER South Africa
this by acquiring other companies. The started having internal discussions about
South African subsidiary alone has been acquiring a pipe repair clamps and couplings
involved in five acquisitions over the years, company. And Johan Smal, Financial
the most recent one being TPP. This acqui- Director of KLINGER South Africa and duly
sition presents a product and service range appointed Managing Director of KLINGER
that meets the expectations and needs of Pipe Products, was determined to not just
KLINGER’s current and future customers: find any company – it had to be the right
“Now we have pipe couplings and pipe one. It was not until 2017 that initial contact
repair clamps on board. This is very exciting, was made with Thomas Pipe Products.
as we see the product range that Thomas TPP was founded by Luke Thomas in 2006
The Johannesburg workforce,
expressing their excitement by
wearing their new KLINGER caps
16 KLINGER YearbookCompany profile:
KLINGER South Africa
Currently, KLINGER South Africa has
11 branches. There are branches, or in
some cases depots, in Nelspruit, Mid-
delburg, Secunda, Sasolburg, Durban,
Port Elizabeth, Richards Bay, Mossel
Bay, Cape Town, and Honeydew, with
the head office in Wadeville. There is
also a company in Kitwe in Zambia
servicing the copper belt. This network
of branches and depots will assist in
the warehousing and distribution of the
KLINGER Pipe Products range through
a team of technical sales representa-
tives. Also, customers who do not yet
know about the KPP pipe repair clamps
and couplings can be catered for.
A closer look inside the
KPP production facility:
KPP manufactures
pipe repair clamps and
couplings in Honeydew
and in Cape Town,
South Africa.
Why KPP and
KLINGER go well
together
one in Cape Town. When approached by Next step: “Taking the products
KLINGER, Luke Thomas was willing to to the world” » KPP’s products will cater to the
negotiate. The date of acquisition was even- Approaching that date, KLINGER South growing need for clean drinking
tually agreed for March 1, 2020. Africa began feeling the pressure and water in South Africa and neigh-
effects concerning the COVID-19 pandemic boring countries.
and decided to postpone the official acqui- » The new product range will be
sition. Four months later, on July 1, 2020, presented to the industry by
the transaction was finally concluded and KLINGER’s extensive branch and
TPP became KLINGER Pipe Products agent network in South Africa,
(KPP). “We are really excited to introduce making processes smoother.
the product range to all the KLINGER » As part of the KLINGER Group,
companies globally and to take the products KPP’s products can easily be
to the world,” says Phillip Herbst. distributed throughout other
African countries, making them
available to customers, e.g. in
Zambia, Democratic Republic of
Get in touch: the Congo, Kenya or Tanzania.
Johan Smal » Other KLINGER Group companies
MD of KLINGER Pipe Products will also be able to offer KPP
T: +27 11 842 8346 products to their customers.
M: +27 82 804 2001
E: johan.smal@klinger.co.za
https://klinger.co.za
trusted. worldwide. 17SUSTAINABILITY
WHAT’S NEW AT KLINGER
COME TRUE
Comment by
Christina Raimann,
Head of Group
Marketing &
Communications
Gumpoldskirchen/Austria
One group – one brand
United worldwide under the KLINGER brand umbrella
Between 2018 and 2021 we went through 4. Status
a comprehensive rebranding process and “Does anybody actually use other gaskets?”
united all our subsidiaries around the Niki asked while he was cleaning the heat
world under the corporate KLINGER brand A brand is not what exchanger. He was proud to be buying
umbrella. I got to initiate this rebranding of you say it is, it’s what from KLINGER because it proves his high
twelve subsidiaries and use my expertise they say it is.” standards as a heating engineer.
during the process. Why was this process
Marty Neumeier
important and necessary, and how do we all 5. Continuity
benefit from it? You, as our customers, play We have customers and partners who have
a central role in this – according to branding been loyal to us for decades. They trust in
guru Marty Neumeier: “A brand is not what the reliably high quality of our products. Niki
you say it is, it’s what they say it is.” “They”, said that he always bought his gaskets from
refers to you, our customers. It is your per- KLINGER and had no reason to change his
ception that counts and that acts as our But how exactly do you benefit from a global supplier. Even if he moved to Brazil tomorrow,
beacon. Our customers make us what we brand? Allow me to give you an example: he would still buy exactly the same gaskets
are: “trusted. worldwide.” as here in Austria. With our global network,
1. Identification we make sure that he can do that.
A while ago, Niki, a plumber, was servicing
my heating at home. When I asked him what 6. Ethics:
kind of gaskets he used, he showed me his It is not only about value for money. You
bag full of KLINGERSIL C-4300 gaskets also want to buy with a clear conscience.
and answered: “KLINGERSIL, of course. Niki still remembers Klingerit and knows
They are the best!” The quality of Niki’s work that KLINGER changed from the asbestos-
also depends on the materials he uses. containing gaskets to a safe material, long
before it was legally required. Our customers
2. Orientation rightly expect us to act responsibly, and
In a world without brands it would be hard KLINGER is fully committed to sustainabil-
to find our way. Brands help with orienta- ity (find out more towards the end of the
tion: Niki knows he can count on quality magazine).
with KLINGER.
Finally, I would once more like to quote Marty
3. Security Neumeier, who puts the power and impact of
A brand is always a promise and a promise a brand in a nutshell: “A brand is a person’s
Christina Raimann holding some
of the KLINGERSIL gaskets that provides security. Niki trusts KLINGERSIL gut feeling about a product, service or orga-
the plumber brought along and that helps him feel secure. nization.”
18 KLINGER YearbookThe KLINGER brand
“KLINGER trusted. worldwide.” is our
umbrella brand under which we unite all
our companies. It represents the diversity
of our international subsidiaries as well
as our unity as a global corporation.
Our brand name stems from our founder,
Richard Klinger. After more than 130 years,
we are still run by the same family, now
in its fifth generation, and under the same
name: proof of our stability in the market.
Due to the continuing growth of our Group,
many new brands joined over the years.
We integrated twelve brands in the last
three years. And in 2020 alone, six subsid-
iaries changed over to the KLINGER brand.
These last rebrandings were the final
step towards our coherent global brand
identity: From a hybrid brand architec-
ture with several stand-alone brands,
KLINGER has now developed into a true
“branded house”. As customers, you can
now trust in a global KLINGER network
with clear-cut ownership and a stable and
transparent company structure. Also, our
latest additions, “Franz Gysi” and “GPI”,
were immediately integrated into our brand
family. Here is the brand migration of the
last three years.
Before
and after:
Kempchen
changing
over to the
KLINGER
brand
Tell us what your gut feeling tells you
about KLINGER! Send me an email
with three words that you associate
with the KLINGER brand:
c.raimann@klinger-international.com
trusted. worldwide. 19SUSTAINABILITY
WHAT’S NEW AT KLINGER
COME TRUE
Geithus/Norway
Competing among
champions
At age 23, biathlete Ida Lien has just entered the Norwegian
national team. Success seems to run in her DNA: She grew up
in a community with a rich culture of winter sports and has been
supported by KLINGER Westad for many years.
KLINGER’s Norwegian subsidiary, KLINGER But the commitment to Ida Lien was even
Westad, is traditionally strong in sports and more special to the company as some of
community involvement: KLINGER Westad’s employees used to train
as biathletes themselves.
Sponsoring highlights
Corporate Social Responsibility Competitiveness runs in the DNA
As one of the biggest companies in the Biathlon seems to run in KLINGER Westad’s
municipality, KLINGER Westad’s “duty to- DNA, the same as it runs in Ida’s family:
In addition to wards society is to support sports activities “My interest in biathlon was always there.
as well as other clubs, in order to create I started training at age nine,” says Ida. “My
our support of Ida safe spaces for kids and teenagers,” says father was doing biathlon until he was 25
Lien, we also sponsor its Managing Director, Jørn-Inge Throndsen. and my mother competed in cross-country
local sports clubs in
the area.”
Jørn-Inge Throndsen,
Managing Director at
KLINGER Westad
November 2020: Ida Lien at
target practice in Kontiolathi,
Finland, where she was
competing for the Norwegian
National Team.
20 KLINGER Yearbookskiing. And of course: Ole Einar Bjørndalen, Speeding through the
countryside on her roller
the biathlete who ranks all-time second in skis, Lien regularly passes
the Winter Olympics medal charts, grew up by the building of KLINGER
in my hometown, Simonstranda.” Bjørn- Westad in Geithus.
dalen is a great inspiration to Ida, who made
her own international debut at the IBU Cup
in 2019.
Identifying with KLINGER Westad
KLINGER at that time was already support-
ing her: “Being an athlete is now my job,”
says Ida. “So it’s important for me to have
the best skis and equipment available. Ida Lien
KLINGER helps me with that. But this
sponsorship means more than just money: 2020/21 is the first full season in the
KLINGER Westad is only five minutes from Norwegian National Biathlon team
where my family lives, so it actually feels like for the 23-year-old athlete. The
my hometown is supporting me.” previous season, Ida participated
in a couple of races in the World
Strengthening the corporate identity Cup, including one relay race that
Personal preferences aside, this sponsor- Norway won. Ida is coached by
ship deal is also an important signal to the Patrick Oberegger (from South
public. In January 2021, Westad Industri is Tyrol) and Sverre Kaas. Our video
rebranding as KLINGER Westad. Jørn-Inge interview with her took place while
Throndsen explains: “With 125 years of she was at the Biathlon World Cup
history, the roots of Westad are cemented in Kontiolahti, Finland, just two days
in the local community. Going forward, before the final race. If you want
we want everybody to also know the new to know more about Ida, you can
brand. So, this is strengthening our reputa- follow her on Instagram
tion and proves the commitment from our www.instagram.com/idalien/?hl=de.
Austrian owners.”
KLINGER WESTAD –
a marine specialist close to the sea
KLINGER Westad is a leading supplier for the oil, gas and marine industry. KLINGER Westad is
Westad designs and manufactures high-performance double- and triple- only five minutes from
offset butterfly valves in preferred materials for LNG, LPG, chemicals and
other critical applications.
where my family lives,
so it actually feels
Specific applications in the Land-based and offshore like my hometown is
marine industry include: applications are: supporting me.”
» LNG tankers » LNG liquifaction, handling and
Ida Lien, biathlete
» LPG and LEG tanker systems storage facilities
» Chemical and product tankers » Critical sea-water systems on oil-
and gas-producing platforms
» Corrosive service in mining
installations
https://klinger-westad.com
trusted. worldwide. 21SUSTAINABILITY
WHAT’S NEW AT KLINGER
COME TRUE
Brøndby/Denmark
Spacious new
premises
More space for valves, instruments, gaskets and
seals – and for an even smoother customer service.
KLINGER Denmark is proud to present its brand-new,
remodeled premises near Copenhagen.
Constant growth is an integral part of the packaging line now allows products to be
history of KLINGER Denmark and also vacuum-packed directly on the premises –
the main reason for the latest renovation this shortens delivery times and provides
and extension of the company buildings. greater flexibility for customers. The second
Employees and customers alike are now original building was turned into a large
enjoying the new, well-organized and product assembly area on the ground floor,
spacious premises and the increased effi- with the canteen being moved to the upper
ciency that comes with it. floor.
Shorter delivery times, Gasket production: faster,
maximum flexibility more efficient, tailor-made
During the renovation, the p roduction hall From now on, the extended production
was extended, and a new fully automatic facility with its bigger and more efficient
punching machine and a large Atom FlashCut machines guarantees higher productivity:
machine were installed. A
dditionally, a new Larger numbers of gaskets are now being
First step:
an extra office
block was built
to connect the
two existing
buildings.
22 KLINGER YearbookBefore and after: From the architects’ rendering ... ... to the actual building. The new complex features an easily accessible and welcoming entrance.
Did you know?
All KLINGER employees continued
to work thoughout the building and
produced and valves assembled in less renovation. The new, improved
time. With their new in-house gasket cutting workspaces made up for the noise
facility, KLINGER Denmark can cut and It was a long process. and dust they had to endure.
deliver gaskets according to their customers’
specifications at very short notice. And there
But it was worth the
is still enough space for more new machines effort because we
to raise output even further. were able to achieve
improvements that bring Frequently asked
Last but not least, there is good news for
substantial advantages questions
first-time visitors: Those who approach
the premises for the very first time will find for our customers as well Which industries does KLINGER
access easier than before. Whereas in the as our employees.” Denmark supply?
past, two separate entrances might have KLINGER Denmark is constantly
Klavs Knutzen,
been confusing to some, customers and Managing Director developing new solutions for the
visitors are now welcomed in one central at KLINGER marine industry, construction
Denmark
entrance area. industry, energy sector, pharma-
ceutical industry, oil & gas, the
The evolution of KLINGER Denmark food industry, and the pulp & paper
KLINGER Denmark’s premises originally industry.
comprised two separate buildings, situated
about 30 minutes outside Copenhagen. What is the benefit of KLINGER
After fourteen years at the same address, having its own cutting facility?
the company was already bursting at the With its own in-house gasket
seams. In order to create more space, the cutting facility, KLINGER Denmark
two buildings were not only renovated and can cut and deliver gaskets
extended, but also connected by a newly according to its customers’ specifi-
built office block. It is two stories high and cations – and at very short notice.
offers enough space for Sales, Finance,
Human Resources, Marketing and Manage-
ment. www.klinger.dk
trusted. worldwide. 23SUSTAINABILITY
COME TRUE
KLINGER
Argentina
Read how KLINGER
Argentina’s service
team restored the
water supply to the
least advantaged
district in
Buenos Aires,
page 34
24 KLINGER YearbookKLINGER
World
Is hydrogen
the energy source
of the future?
Check the facts
with our expert,
Norbert Weimer,
page 38
KLINGER
The Nether-
lands
Find out how
KLINGER helped
implement a
sustainable way
to recycle
diapers and
incontinence
materials,
page 29
KLINGER
Schöneberg
KLINGER
was awarded silver
by the external
Dichtungs-
sustainability technik
expert EcoVadis, Bye bye,
page 37 CMR substances! –
Read about this best
practice example
at KLINGER’s
headquarters in
Gumpoldskirchen,
page 26
KLINGER
Fluid Control
KLINGER’s RetroFit
maintenance program
prolongs the lifespan
of ball valves,
page 32
trusted. worldwide. 25SUSTAINABILITY COME TRUE
Gumpoldskirchen/Austria
Bye bye, CMR substances!
KLINGER Dichtungstechnik replaces potentially harmful
chemical substances with non-hazardous, CMR-free alternatives.
Because safety comes first.
“We wanted to remove CMR substances
from daily operations,” says Stephan Pirin-
ger, Director and Head of Environment,
Safety and Development at KLINGER Dich-
Our project has three key aspects:
tungstechnik (KDT) in Gumpoldskirchen. 1. replace CMR substances that are in use,
“This is why we looked at the data of all the 2. ensure that no new CMR substances are
substances that we use in our company introduced into the company,
and, wherever possible, replaced harmful
substances with safe ones.”
3. ongoing monitoring of substances that
are currently classified
Avoiding CMR substances as safe, in case they are
with regular checks reclassified.”
CMR stands for Carcinogenic (cancer-
inducing), Mutagenic (changing the genetic Stephan Piringer, Director and Head
of Environment, Safety and Development
material) and Reprotoxic (causing adverse at KLINGER Dichtungstechnik
effects on sexual function and fertility), that
is, substances proven or suspected to be
harmful to human health. Over the years,
scientific findings can change this classifica-
tion, which is why regular checking of the
inventory is so important.
CMR substances
Tracing and documenting even
the tiniest amounts The abbreviation CMR stands for Carcinogenic (cancer-
Stephan Piringer implemented the project inducing), Mutagenic (changing the genetic material),
along with his colleague, Ingrid Stassner. Reprotoxic (causing adverse effects on sexual function and
They first updated the safety data sheets for fertility). The website of the European Chemicals Agency
all substances on site, even for the smallest ECHA https://echa.europa.eu contains a “central validated
amounts. Stassner was extremely diligent: index of substances and their classification” (Piringer).
“We walked from room to room, scrutinizing Further information about EU standards can be found here:
every nook and cranny. It is astonishing that https://roadmaponcarcinogens.eu
CMR substances can ‘hide’ everywhere,
throughout the company,” she says. In Austria, the basis for handling CMR substances is the
ArbeitnehmerInnenschutzgesetz (Worker Protection Act)
By August 2020, 425 safety data sheets and the Chemikaliengesetz (Chemicals Act).
(see fact box) were added to the computer
26 KLINGER YearbookTrained in polymer
chemistry, Stephan
Piringer knows
the importance
of hazard
identification.
Ingrid Stassner, responsible
for environment and safety
at KDT, presents the ready-
to-hand folder with the
system. Using this database, it was possible stances, such as anti-adherents and lubri- safety data sheets.
to quickly assess the risk. Subsequently, cating sprays containing nickel, foaming
non-hazardous alternatives needed to be agents and chloroform (a chemical used in
found. To achieve this, the management put the laboratory), were completely dispens-
two people in charge of each department, able in the production process.
from product design and production to main-
tenance and test laboratory. About twelve In terms of quantity, the largest item for
people were involved in this next process, which a CMR-free alternative was found Material Safety
coordinated by Piringer and Stassner. was an anti-corrosion agent for the steam Data Sheet (MSDS)
boiler: about 400 liters were used every year.
Looking for non-hazardous alternatives The adaptation of various processes turned The safety data sheet is mandatory
Several products containing CMRs were out to be more complex: “A change in the under EU law and is also used in
removed without being replaced. Producers composition affects the core process of our many other countries. It contains
of products containing CMRs that were production. Proficiency is called for because information about substances
purchased (such as corrosive agents and alternatives have to be evaluated, proto- and chemical mixtures. It states
glues) were asked whether they could offer types tested, and specifications adhered to,” among other things the substances’
non-hazardous alternatives as part of their says Piringer. physical and chemical properties,
range. It transpired that some CMR sub- » how they are to be stored and
disposed of, and what first aid
measures have to be taken in an
emergency (e.g. rinse eyes with
water or not?): this data is important
when handling the substances in a
professional setting
» for protection of health,
» for reasons of safety,
» for protection of the environment.
The chemicals used for vulcanization
are stored in closed containers.
When opened, automatic extraction
is activated. CMR substances were
substituted.
trusted. worldwide. 27SUSTAINABILITY COME TRUE
» Protecting KLINGER’s customers
He adds that, before these latest safety
Ongoing monitoring to stay CMR-free
The project is not completed yet – and it
checks, the sealing material produced in never will be. Scientific progress continues
Gumpoldskirchen was already free of any to classify new substances as CMR. To
CMR substances. “And this is a good thing. remain up to date, KLINGER commissioned
Gaskets produced elsewhere are subse- an external company to monitor these new
quently cut from this sealing material and classifications. Because of this, the timely
that creates dust. Because they contain no discovery was made that the white pigment
hazardous substances, the companies that titanium dioxide was classified in 2019 as
carry out further processing do not require a CMR substance, suspected of having a
any additional measures to protect their carcinogenic effect when inhaled. Con-
employees.” sequently, KDT has steered clear of using
titanium dioxide. Additional safety checks
are part of the purchasing process and
make sure that each product is checked for
In future, the doors of
KLINGER Dichtungstechnik
CMR substances before acquisition, even if
will be firmly closed to it is just a detergent. New CMR substances
CMR substances. are therefore impossible to introduce.
Stephan Piringer
and Ingrid Stassner
on their fact-finding
mission at KLINGER
Dichtungstechnik
KLINGER Dichtungstechnik –
pioneers of sustainability
KLINGER Dichtungstechnik develops sealing materials
and solutions at its headquarters in Gumpoldskirchen. The
product range comprises flat-gasket materials based on
elastomer, PTFE, graphite and mica. The sealing products
are cut for the customer directly at KLINGER. Alternatively,
the materials can be purchased by the manufacturer. Addi-
tionally, KLINGER Dichtungstechnik offers services such
as KLINGER Expert, a software package that helps in the
selection of a suitable gasket, assembly instruction sheets,
product accreditations, mobile training and consulting.
The company is known for its pioneering role when it
comes to protection of the environment. In 2019, KLINGER
Dichtungstechnik received the Austrian Environmental Man-
agement Award for its innovative environmental statement.
In 2020, it built a regenerative thermal oxidation plant
that considerably reduces CO2 emissions and significantly
increases resource efficiency.
www.klinger.co.at
28 KLINGER YearbookUsed diapers consist of:
Super-absorbent
polymer (SAP) Diapers
Plastic granulate
Flowerpots,
250 °C benches, etc.
40 bar
Plastics
Bacteria and Option paperpulp Cardboard
Plastics
medicine float and paper
Fluff pulp Heat residues
from waste on top Slurry
disappear
incineration
Steam or
70 % excrement & urine green gas
Clean water
Sewage sludge Fertilizer,
biomass or
compost
In this groundbreaking
process, Dutch waste
processor ARN separates
diapers and incontinence
materials into their
components to be fully
reintegrated into a circular
economy.
Rotterdam/The Netherlands
Building a unique
diaper recycling plant
The waste-to-energy plant ARN B.V. in Weurt (NL)
is the first to implement a sustainable way of
recycling diapers and incontinence materials.
KLINGER’s experts were involved in the project
almost from day one.
Even though KLINGER The Netherlands has into account when choosing and designing
vast experience with all sorts of industrial the right product,” says Boudewijn Slager, CO2 reduction
production, it had no reference with which Product Specialist for Fluid Control at
to compare this new challenge. “However, KLINGER The Netherlands. The new method of diaper recycling
our engineering expertise allows us to adapt yields a benefit of 964 kg CO2e per
to any manufacturing process. It is just KLINGER provides expertise ton treated diaper material compared
applied physics, after all. In our business, KLINGER worked intensively with ARN’s to conventional incineration.
we need to be able to calculate the ideal engineering department and project man-
specifications, no matter how complex the agement to discuss the specific process For ARN this means a reduction
requirements are. Heat, pressure, corrosion, requirements, provided it with the design of 14,460 tons of CO2 a year when
flow rate, type and aggressiveness of specifications, and also helped with pro the expansion is ready in 2021.
media, etc. – everything needs to be taking viding calculations and estimates. »
trusted. worldwide. 29SUSTAINABILITY COME TRUE
In the past, diapers were incinerated, but now
we can recycle them. Diapers are decomposed
into plastic, fertilizers and green gas. And
with that, we can achieve an
enormous CO2 reduction.”
Rutger Jan Pessers, Director at ARN Weurt
» Mastering hot steam, high pressure
and severe conditions
A unique process – ready to be
offered to the world
Diapers consist of plastic, paper and bio- The process was tried out in a small pilot
degradable waste, and often contain some plant, working with 80 kilos of diapers. And,
problematic substances such as medicinal in fall 2019, the first of the three big reactors
drugs. The idea was to melt the diapers was ready. It can process 5,000 tons of
using steam at 250°C, extract the plastic diapers a year. ARN is planning to expand
for recycling, and use the remaining com- the plant, processing 15,000 tons a year,
ponents for biogas and fertilizer. There corresponding to 75 million diapers. ARN’s
were many unknowns: What type of pipes inventive diaper recycling process has now
would be safe for transporting the steam? been approved by the National Institute for
Which valves would be able to withstand Public Health and the Environment and also
the extremely high pressures that were receives subsidies from the EU. Soon, this
required? How could the pipes be kept process will be ready to be offered to the
free from molten and re-solidifying plastic? world. “This is the first process of its kind
KLINGER The Netherlands not only provided anywhere in the world and there is already
a lot of know-how, it also supplied the a lot of interest. If it proves successful, I
suitable technical components such as am certain it will be duplicated in many
various valves (control valves, ball valves, places,” says Klaas Doting, Sales Engineer
butterfly valves and specially designed at KLINGER The Netherlands. Elsinga is
lift plug valves), steam traps, gaskets and taking care of the international sales of the
hoses. patented process.
KLINGER The Netherlands
supplied ARN with suitable
technical components such
as valves, steam traps,
gaskets and hoses.
Did you know?
Diapers, especially those used
by the elderly, contain a lot of
medicinal drugs, posing a danger to
groundwater. The process invented
by the Dutch engineering company
Elsinga Beleidsplanning en Innovatie
and ARN breaks these down into
their individual components so
that the outputs from the plant
are eventually almost free of any
pharmaceuticals.
30 KLINGER YearbookYou can also read
