Milford 2018/2019 WHOLESALE COMPENDIUM - QUEENSTOWN, NEW ZEALAND - Tourism Export Council
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2018/2019 WHOLESALE COMPENDIUM milford QUEENSTOWN, NEW ZEALAND NEW ZEALAND
Milford Sound (Piopiotahi)
CONTENTS CONTACT
The Air Milford Story 4 3 Tex Smith Lane, @airmilford
Queenstown Airport, #airmilford
Vision/Mission Statement New Zealand
airmilford
& Unique Selling Points 5 Phone: +64 3 442 2351
Email: info@airmilford.co.nz
Senior Staff 6-7 Web: www.airmilford.co.nz
Aircraft 8 - 10
Flight Map 11
Destinations
Milford Sound 12
Doubtful Sound 22
Mount Cook 24
Charter 26
Air Milford - 2018/2019 Wholesale Compendium 3
THE AIR MILFORD STORY
There are two facets to Air Milford’s history, the first officially In the year 2000, Hank along with wife Kerrie, purchased Air
commenced in 1993 with the listing of Dave Bunn Aviation. Milford outright from Dave Bunn, hence the current company
This was the inception of Air Milford as we know it today. Bunn, trading name Air Milford 2000 Ltd. The next major milestone for
a local farmer and family of 5, at the tender age of 57 years old, the company was the purchase of Cessna Caravan ZK-SKB, the
registered the company. He purchased the venerable Cessna 206 first type brought to Queenstown and a significant leap in capital
for the operation, registered Delta Whiskey X-ray (DWX). outlay at NZ$1,250,000.00
In 1998, to continue forward into the new Millennium, Dave enlisted Fast forward 18 years, the purchase of 3 additional Cessna
the services of Hank Sproull, with his Cessna 185. Together, they Caravans including the first ever brand new into New Zealand.
commenced trading as Air Milford, owner operators, offering The future of the company has been bolstered with the addition of
a personalized service with the two aircraft, DWX and Echo Hank’s son into the business as Chief Pilot/Operations Manager.
November Whiskey (ENW). All things combined, you have a small airline operation that can
cater to 50 passengers in one movement, without losing sight of
Dave and Hank worked together and expanded the operation the original mission: to provide unparalleled customer service to
from a contract provider to the larger operators, to a company unique destinations.
which specialised in remote destinations inaccessible to the
competition. By 1999 both pilots had over 10 years experience
flying within Fiordland and the southern regions of New Zealand.
Hank was president of the New Zealand branch of the Cessna
180/185 Club and also an ex Mount Cook aircraft engineer of some
27 years. This gave Dave and Hank the experience to maintain their
Cessna 206 ZK-DWX flew
aircraft in-houseto the highest possible standards and take great commercially to Milford Sound Cessna 185, ZK-ENW
pride in doing so (to this day it remains a competitive advantage). from 1989, until the winter of 2017.
Air Milford - 2018/2019 Wholesale Compendium 4
MISSION STATEMENT The focus of Air Milford is to provide a quality-based Air Charter & Flightseeing Company. Our emphasis on passenger safety and comfort is established by having the most experienced local pilots, flying modern aircraft maintained to the highest standard. COMPANY VISION To maintain the standard as the premier scenic flight operator in Queenstown. UNIQUE SELLING POINTS At Air Milford we understand the importance of trust - to deliver a product that exceeds the customer expectation, every time. These are the key considerations that would lead to your choice in Air Milford, over the competition: • 100% Safety Record and the only fixed wing company in Queenstown to maintain aircraft in-house. • Achieved one of the Civil Aviation Authority’s highest audit ratings for operations and safety • Only brand new turboprop Cessna Caravan aircraft operation from Queenstown into Milford Sound, with executive seating as an option. • Fleet are all high-wing providing uninterrupted views. • Only company to offer a Milford Sound “Wet Weather” backup alternate to reduce flight cancellations. • Family owned and operated business since 2000. Air Milford - 2018/2019 Wholesale Compendium 5
SENIOR STAFF
HANK SPROULL – Air Milford CEO
With over 40 years’ experience in aviation, Hank is a flying enthusiast and one of the longest
serving to General Aviation (G.A.) in the area. Growing up in nearby Te Anau, Hank moved to
Queenstown in the early ’70s to begin an Aircraft Engineering apprenticeship with Mt Cook
Airlines (now owned by Air New Zealand). Like many kids however, the dream was always
to pilot the machines he so meticulously cared for. During the ’80s and ’90s Hank flew for
the Hollyford Tourist Company and Mt Cook Airlines, sharing his passion for the Fiordland
outdoors with the travelling public.
In the year 2000 he and wife, Kerrie, took sole ownership of Air Milford calling on all of their
business skills to develop the company into the successful, 5-aircraft operation that it is
today. Hank has not lost sight of his goal to offer personalised sightseeing tours, which is
reflected when customers are personally shuttled to the airport by Kerrie, and quite often
share the privilege of flying with Hank.
Hank may be contacted:
Phone: +64 274 729 485
Email: hanksproull@gmail.com
Air Milford - 2018/2019 Wholesale Compendium 6
ANTONY SPROULL – Chief Pilot/Operations Manager Youngest son to Hank and Kerrie, Antony joined the business full-time in 2011. He combined his studies in tourism and child born love for aviation to attain a commercial pilot’s licence in 2014. “Words cannot describe how much I enjoy working in our family business – it’s truly a dream job. From the cockpit of our aircraft, to travelling and marketing the business at trade events, every day presents a unique office environment. I’m proud to be given the opportunity as a 3rd generation pilot, born & bred in the Queenstown region. To combine my love of the local geography with flying, is something I enjoy sharing with our international tourists especially.” Outside of the business Antony is still involved in his former ‘Motocross’ career actively coaching the younger generation. Antony is also your marketing point of contact: Phone: +64 275 442 757 Email: antony@airmilford.co.nz MARY DAY – Senior Flight Coordinator Kidnapped from the Swiss Alps by a Kiwi boy with a passion for aviation, Mary originally comes from Worcestershire in the UK. She has been living in Queenstown since 2012 and has been working with Air Milford since 2014. Mary relishes describing to guests the awe-inspiring and magnificent experiences on offer to them at Air Milford. She loves the stunning mountain surroundings and outdoor activities that Queenstown has to offer and when not at work, she can be found flying her paraglider off one of the local peaks, riding her mountain bike or heading up the ski field for some snow action. Mary is your booking coordinator contact: Phone: +64 3 4422351 Email: info@airmilford.co.nz Air Milford - 2018/2019 Wholesale Compendium 7
AIRCRAFT
1X 2017 MODEL CESSNA CARAVAN – 10 Seat Executive Configuration Air Milford operates the first brand new Cessna Caravan in New Zealand. It is the only plane with the new luxury two-tone ‘executive’ style leather interior. It also comes equipped with the latest Garmin G1000 NXi flight deck, which is the safest and most advanced flight navigation system, enhancing passenger safety. Air Milford - 2018/2019 Wholesale Compendium 9
3X CESSNA CARAVANS – 13 Seat Commuter Configuration These state-of-the-art aircraft offer our passengers excellent views whilst enjoying quiet air-conditioned comfort and luxurious leather seats. Please note that the commuter seating configuration on these three Caravans includes aisle seats. Should a window seat be preferred, then this must be requested during the booking process. Although not guaranteed, every endeavour will be made to meet this request. 1X CESSNA 185 – 4 Seater The original Air Milford aircraft. Once this type of aircraft was the mainstay of scenic flight operations in New Zealand. ZK - ENW is one of the few still in operation. A real pilots plane that is designed for remote operations such as grass, snow or beach airstrips. Often used on private charter excursions. Air Milford - 2018/2019 Wholesale Compendium 10
Mt. Aspiring
MAP KEY
FLIGHT PATHS
MILFORD SOUND
Entrance to Milford Sound
TE ANAU DOWNS Mt. Tutoko
(Milford Wet Weather Option)
Mt. Earnslaw
BIG 5 GLACIERS FLIGHT
DOUBTFUL SOUND Lake Ada
MILFORD SOUND
MT. COOK
Arthur Valley
Mt. Alfred
STOPS
POINTS OF INTEREST Sutherland Falls
Glenorchy Coronet
COACH ROUTE Peak
Greenstone Valley
These flight paths are a
Glade House Arrowtown
general guide and Air Milford
reserve the right to alter these
should circumstances (such as
weather) demand. QUEENSTOWN
Walter Peak Station
TE ANAU DOWNS Lake Wakatipu
Lake Te Anau
DOUBTFUL SOUND FLIGHT MAPMILFORD SOUND
Situated on the West Coast of the South Island of New Zealand, approximately 75km (40nm) due west from Queenstown, Milford Sound is a world renowned area of extraordinary beauty. Milford Sound is the northern most fiord in Fiordland National Park, which measures 12 km long and is up to 320 metres deep. The fiord receives an average yearly rainfall of approximately 7.5m (300 inches) because it is situated on one of the world’s most formidable coastlines, which is subject to rapidly changing weather conditions. The weather is famous for its ability to deteriorate or improve within a very short period of time. These dramatic weather patterns result in some of nature’s most amazing scenery transformations, especially when viewed from one of our Milford Sound scenic flights. At any time on the fiords visitors may see our New Zealand Fur Seals, Bottlenose Dolphins, penguins and other New Zealand native wildlife. Air Milford offers five major options that include Milford Sound: 1. Big 5 Glacier Flight (new product) 2. Fly/Nature Cruise/Fly 3. Wet Weather Option 4. One-way Flight 5. Coach/Cruise/Fly Air Milford - 2018/2019 Wholesale Compendium 13
MILFORD SOUND BIG 5 GLACIER FLIGHT Air Milford - 2018/2019 Wholesale Compendium 14
The only scenic flight company ex. Queenstown to showcase some of Mt Aspiring & Fiordland National Parks largest Glaciers.
These include the Rob Roy, Bonar, Jura, Volta, Dart, Olivine, and Donne among many others. Each tour is guaranteed to see at least
five major glaciers. Although not world famous like the Fox & Franz Josef glaciers, these are kiwi secrets that have been reserved
for advanced mountaineers or a select few tourists travelling by air from Wanaka.
This option is ideal for clients that:
• Are time poor but price savvy. By selecting this trip, you will have a full day left to make the most of your time in Queenstown.
• Have done their research and realise a fixed wing flight is the ultimate way to view our National Parks. This option captures
the best parts of the Fiordland & Aspiring National Parks.
• Intended to view the Fox or Franz Josef Glaciers but missed out due to inclement weather.
• Don’t mind getting up early to capture a sunrise on a majestic array of glaciers.
Departs: 0800am (1 October – 30 April)
Duration: 60 minutes
Tour Includes: • Pick up and drop off from central Queenstown accommodation
• Scenic flight to Milford Sound via Mt Aspiring, overflying at least 5 major glaciers
*Please note that this option excludes the cruise in Milford Sound, trading instead for a
longer scenic flight with a central focus around New Zealand’s most hidden Glaciers.
See the flight map for further details.
Air Milford - 2018/2019 Wholesale Compendium 15MILFORD SOUND FLY/NATURE CRUISE/FLY Air Milford - 2018/2019 Wholesale Compendium 16
Milford Sound is an area of extraordinary beauty. It offers a majestic fiord, dramatic and awe inspiring scenery and prolific
flora and fauna. Although the flight to and from Milford Sound has regularly been described as the most stunning part of our
tour options, combining this with a Milford cruise on the fiord happens to be the most popular option. Air Milford is a preferred
supplier to two cruise companies in Milford Sound.
Southern Discoveries have been operating With Cruise Milford,
for over 50 years and are committed to you’ll be travelling on
selling and delivering the best experiences smaller boats, which
in Queenstown and Fiordland. As the are less crowded
oldest and most well established company and where their local
in Milford Sound, they have a full range of crew offer a much
vessels and cruises to suit every budget, more informative
timeframe and interest offering the and personal tour of
widest range of trips in the fiord. Milford Sound.
Departs: 9:30am, 1130am, (1:30pm summer only)
Duration: Allow four hours
Tour Includes: • Pick up and drop off from central Queenstown accommodation
• Return Milford Sound scenic flights
• Milford Sound Nature Cruise - reserved seating on the boat
• Complimentary morning tea on the 9:30 departure,
lunch on the 11:30 and beer/wine/soft drink on the 2:00 depature
• Complimentary tea and coffee
• Pilot escort on a gentle bush walk from plane to boat through native forest (time permitting)
Air Milford - 2018/2019 Wholesale Compendium 17WET WEATHER OPTION: FLY/COACH/CRUISE/COACH/FLY Air Milford - 2018/2019 Wholesale Compendium 18
Milford Sound experiences heavy rainfall, high wind, or a combination of the two, on an average of 200 days per year. This inhibits direct flights on these days. Air Milford combats this trend by offering a ‘wet weather’ option – flying to a private airfield that can be sheltered from these conditions. Our Te Anau Downs airstrip is situated on the Milford Road and is a quick 1 1/2 hour ‘private’ coach tour into Milford Sound. This takes in the most scenic part of the highway (including the Homer Tunnel), linking with a Milford cruise, and retracing the route to return. This option is suited to guests who experience continuous bad weather during their stay in Queenstown, and don’t want to coach the 13 hours from Queenstown. Please note this option cannot be pre- booked, but is used as a reserve to minimise cancellation. Air Milford - 2018/2019 Wholesale Compendium 19
MILFORD SOUND COACH/CRUISE/FLY Air Milford - 2018/2019 Wholesale Compendium 20
The most engaging way to experience the riches of Fiordland National Park. This option includes three modes of transport
(land, sea and air) making this the ‘holy grail’ of combination tours. Air Milford is also proud to partner with three land transport
providers which allows you to tailor your day to individual needs:
a) BBQ Bus – Owner operated, small coach maximum 15 pax, #1 on Trip Advisor 2018, links with Cruise Milford.
b) Southern Discoveries – Brand new 50 seat glass-roof coach, links with Southern Discoveries Nature Cruise.
c) GrayLine – Trusted subsidiary of Intercity Group, new 50 seat coaches in 2017, links with Cruise Milford.
Departs: From 6:30am
Duration: Returns 4:00pm (if not flying, then 7:30pm via coach)
Tour Includes: • Pick up and drop off from central Queenstown accommodation
• Coach via Te Anau to Milford Sound including full commentary and scenic stops
• Cruise including lunch
• Return flight from Milford to Queenstown
• Note: If the weather is unsuitable to fly, clients return by coach
Air Milford - 2018/2019 Wholesale Compendium 21DOUBTFUL SOUND Air Milford - 2018/2019 Wholesale Compendium 22
Doubtful Sound flights take you to a more remote area of the South Island’s rugged West Coast.
Visitors feel humbled yet uplifted by the atmosphere of powerful solitude in the presence of the superb physical grandeur of
New Zealand’s remote Doubtful Sound.
Sometimes called “the Sound of Silence” there is a cloistered serenity within Doubtful Sound that is a contrast with its near
neighbour, Milford Sound.
The fiord is rich in flora and fauna. Often our visitors on a scenic excursion will see New Zealand Fur Seals and in the penguin
breeding season the Fiordland Crested Penguins can be seen on many of the small islets in the entrance of the fiord.
At 421 metres, Doubtful is the deepest of the fiords and is long and winding with three distinct ‘arms’. The distance from Deep
Cove to the open sea is around 40.4 kilometres. It is also home to New Zealand’s other highest waterfall – the Browne Falls at
836m (2,742 ft).
Departs: Queenstown airport at 0900am (summer only)
Duration: Allow full day (returns 6:30pm)
Tour Includes: • Pick up and drop off from central Queenstown accommodation
• Flights to and from Manapouri
• Cruise on Lake Manapouri, passing the largest hydro-electric power station in New Zealand
• Coach across Wilmot Pass
• Cruise on Doubtful Sound
• A picnic lunch aboard the cruise
Air Milford - 2018/2019 Wholesale Compendium 23MOUNT COOK Air Milford - 2018/2019 Wholesale Compendium 24
Mount Cook scenic flights take the hard work out of discovery. At 3,724 metres, Aoraki Mount Cook is New Zealand’s highest
mountain. It is a world-renowned peak – climbed by many and enjoyed by all that visit. Mount Cook is the flag ship of the mighty
Southern Alps mountain range. It is joined by another sixteen peaks at over 3,000 metres, all making up the famous Southern
Alps. Our charter Mount Cook flights are the most breath-taking way to see this stunning region.
OPTION ONE: SIR EDMUND HILLARY CENTRE OPTION TWO: SOUTHERN ALPS DISCOVERY
Departs: On demand from Queenstown airport Departs: On demand from Queenstown airport
Duration: Allow four hours Duration: Allow six hours
Tour Includes: • Pick up and drop off from central Tour Includes: • Pick up and drop off from central
Queenstown accommodation Queenstown accommodation
• Scenic flight from • Scenic flight from
Queenstown to Mount Cook Queenstown to Mount Cook
• Entry into the Sir Edmund • Links with a Glacier landing flight
Hillary Centre • Flight from Mt Cook via
• Return scenic flight to Queenstown West Coast to Milford Sound
• Lunch (additional cost) can be • Scenic flight from Milford Sound
arranged at Mt Cook to Queenstown
• Lunch (additional cost) can be arranged
at Mt Cook or Milford Sound
• Cruise of Milford Sound can
be arranged (additional cost)
Air Milford - 2018/2019 Wholesale Compendium 25CHARTER FLIGHTS NEW ZEALAND WIDE
At Air Milford we understand that visitors to Queenstown and the South Island of New Zealand, may wish to experience a tour which would not normally be accessible to them. Being a small personalised tour operator, we can create tailor made New Zealand charter flights that cater for individuals or larger groups who may wish to: • Visit sites where filming was undertaken for Peter Jackson’s Hollywood blockbuster Lord of the Rings Trilogy. • Learn about the eco environment and conservation in New Zealand. • Go fishing in some of the world’s most unspoilt rivers for salmon, brown and rainbow trout. • Take time out and camp in remote and scenic areas. • Hunting in the backcountry of Aotearoa • Heliskiing first tracks on New Zealand’s Southern Alps Destinations include but are not limited to: - Stewart Island - Fox & Franz Josef Glaciers - Remote locations in the Fiordland & Aspiring National Park - Any main centre in New Zealand Air Milford - 2018/2019 Wholesale Compendium 27
Air Milford
milford 3 Tex Smith Lane,
Queenstown Airport,
Phone: +64 3 442 2351
Email: info@airmilford.co.nz
NEW ZEALAND
New Zealand Web: www.airmilford.co.nzYou can also read
