National Internet Backbone (NIB, Phase II), Project 3
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National Internet Backbone (NIB, Phase
II), Project 3
Background:
TCIL has been awarded the National Internet Backbone (NIB,
Phase II), Project 3 involving Messaging, Storage, Provisioning,
Billing, Security, Order Management, Enterprise Management,
AAA, Help Desk and Inventory Management on already existing
IP MPLS based IT infrastructure of the leading Telecom Operator
of India in April, 2005
Scope:
The Scope of work in this project broadly includes Establishment
of World class Data Centers at Bangalore (Main Data Centre),
Pune (Disaster Recovery Centre), Mumbai and Delhi (Regional
Data Centres). The various components of the NIB are as follows:
• OSS (Operation Support System)
• Messaging
• Storage
• Billing & Mediation
• EMS (Enterprise Management System)
• Security Solutions
• Access Control
Project involve deployment of various applications with associated security mechanism, details of which are as given below: Application Management Security Management Authentication, Authorisation, Accounting (with Proxy AAA) Switching & Switch Server Business Intelligence / DB Load Balancer Domain Name System Firewall & Firewall Load (Primary, Secondary, Caching) Balancer Enterprise Management Network Intrusion System (EMS-Main & EMS- Detection System (NIDS) EC/DM) Anti-Virus Lightweight Directory Access Anti-Spam Protocol (LDAP Main & Host Intrusion Detection Replica) (HIDS) Mediation Access Control Web-Portal (Frontend & Single Sign On Backend) Anti-Abuse Management Web-Hosting (Unix, Windows) Web-Mail Benefits: The project will provide state of the art IP infrastructure across the country to provide Existing Internet services and a range of new Value Added Services to the customers of the Service provider in order to maintain its leading position in the market. These services are Dialup Internet Access, Broadband Internet Access, Leased Access, Messaging, Web/Message Hosting, Web Co-location, VPN services, Video-conferencing, Video on Demand, Duration and Volume based billing, Pre-paid and Post paid billing etc.
Fiber to the Home SUPPLY, INSTALLATION & MAINTENACE OF FTTH / FTTB EQUIPMENTS AND OPTICAL FIBER CABLE IN KUWAIT Ministry of Communication, State of Kuwait has issued Letter of Intent for “Supply, Installation and maintenance of Telephone Networks using Alcatel, France GPON technology according to latest ITU Recommendations (G984.1, 2,3 & 4) and Taihan, Korea OSP optical Fiber Network with accessories for New Housing Areas and Rehabilitation of current Telephone Networks”. Partners : 1. M/s Alcatel – For FTTH equipment source. 2. M/s Taihan Electric Wire Co. Ltd. Korea – For optical fiber cables & passive Optical Network Products. Area of Work : LOI is issued to commence work in 6 areas as follows - 1. South Doha (New Area) 2. Sabah Al-Nasser (New Area) 3. Abdullah Al-Mubarak (West Jeleeb Al-Shuyoukh) (New Area) 4. East Sulaibikhat (Phase 2-New Area) 5. Rabia (Rehabilitation of old Area) 6. Eshbilia (New Area)
Scope of work : Supply, Installation & Maintenance of Telephone PON (Passive Optical Network) FTTH / FTTB equipment with Fiber Optic Cables with all necessary material which shall include all basic services (Narrow Band) in addition to value added services (Broad Band). The system shall be capable to support triple play services (voice, data & video). The required PON network shall be the latest G-PON (Gigabit Passive Optical Network) technology. Gigabit PON (GPON) An Introduction: • A new solution has emerged into the optical access market place –GPON (Gigabit PON), offering unprecedented high bit rate support while enabling transport of multiple services, specifically data and TDM, in native formats and at an extremely high efficiency. The main requirements as mentioned in ITU documents can be summarized as follows: • Full Service Support – including voice (TDM, both SONET and SDH), Ethernet (10/100 BaseT), ATM, leased lines and more. • Physical reach of at least 20 km with a logical reach support within the protocol of 60 km. • Strong Operation Administration and Maintenance (OAM&P) capabilities offering end to end service management. • Security at the protocol level for downstream traffic due to the multicast nature of PON.
FTTH - System Architecture: • Alcatel’s Fiber to the User (FTTU) solutions allow operators to extend the core optical network all the way to the user, eliminating the bandwidth bottleneck in the last mile. • The solution support both residential and small business customers, offering unprecedented voice, video and data over a single fiber. • The Alcatel 7342 Intelligent Services Access Manager Fiber to the User (ISAM FTTU) is a fully standards- compliant Gigabit passive optical network (GPON) solution with twice as much throughput as other Passive optical network (PON) solutions.
Next Generation Network (NGN): • Next Generation Network is a packet-based network to provide telecommunication services, makes use of technologies in which service-related multiple broadband QoS-enabled transport functions are independent from underlying transport-related technologies. • It supports generalised mobility which will allow consistent and ubiquitous provision of services to users. • Interworking with legacy networks via open interfaces • Converged services between Fixed/Mobile • Compliant with all regulatory requirements; for example concerning emergency communications, security, privacy, lawful interception. TCIL’s Proposed Network Initial deployment proposal consisted of a full end to end turnkey project including: Implementation of an IP/MPLS backbone data transport equipment. NGN network composed of: MGCF and AGCF functions for H248 call control providing a full set of Class 4 and Class 5 voice services Trunking GWs for transparent connectivity between PSTN and IP Media Server (MRF) for access to tones and announcement resources Overall Centralized network management
The above figure depicts target solution in compliance with IMS/TISPAN. The solution provides a user centric Broadband services delivery environment having the flexibility to grow in both mobile and fixed services as well as cost effective migration of installed base.
FIBER TO THE DESK (FTTD) INTRODUCTION A Government of Kuwait owned institution intended to have its own building. The objective was to bring them all under a single roof, with required infrastructure, with the state-of-the-art networking and other facilities. Needless to say selected the best in the business, not only from Kuwait but also from different parts in the world, which comprised of consultants, contractors and equipments. TCIL became an obvious choice in the field of telecom and data installation because of the excellent reputation earned in Kuwait. Media selection was a contentious issue. In the recent past we have seen technology developments, from contention to connection- based, from routed to switched, from low-speed to high speed data connection and we find that, the change is phenomenal. Tomorrow’s networks will run faster, support a greater number of applications and provide service to an increasing number of geographically diverse users. With network requirements changing constantly, it is important to employ a cabling system that can keep up with the demand. One media that provides utility-like service is optical fiber as the transmission backbone on fiber, can meet the challenge of future with only changes of terminal equipments. In the local area network (LAN), fiber cabling has been deployed as the primary media for building the backbone links, offering high-speed connections between diverse LAN segments. Today, with increasingly sophisticated applications, it is time to consider optical fiber only as the primary media to provide data services to the desktop.
Fiber –To-The-Desk (FTTD), used for Data Communications, to
interconnect workstations in the premises with the servers and
among themselves is the technology, used in building. This is one
of the best networks of its kind under the same roof, and the largest
such network – connecting 4000 workstations in the Middle East.
A typical Telecom Closet
Multi mode optical fiber cable was deployed for this network. The
idea was to connect the user directly from the desktop, or,
workgroup to the centralized network electronics. There are no
active components at floor level. Connections are made between
horizontal and riser cables through splice points or interconnect
centers located in a Telecom Closet (TC). Also, multi-fiber cables
(24, 12 etc fibers) are used to support multiple users, providing
backbone connections to workgroups in a modular office
environment.
There are a total of 24 floors at the building.
A Telecom closet (TC) is designated, mostly, to cater to the
requirements of few floors. All the horizontal cables – cables from
work station outlet to the TC are brought through hose pipe, then
to a cable tray in the raised floor.
REASONS FOR USING TELECOM CLOSET (TC)
Cable trays with OFC beneath the raised floor
A centralized cabling network design provides the benefits of a
collapsed network—condensed electronics and more efficient use
of chassis and rack spaces. By providing one central location for
all network electronics, maintenance is simplified, troubleshooting
time reduced and security is enhanced. Movements, additions and
changes are addressed easily for any modification in the network
and equipment. Centralized cabling is described by the Technical
Service Bulletin, TIA/EIA TSB 72, which recommends a
maximum distance of 300 meters to allow Gigabit applications to
be supported.
The horizontal cables are spliced to vertical cables, which run into
Server Farm room. The vertical cables are run from different
Telecom Closet (TC) Rooms to Central Farm Room, not in as
single path but in, two different paths, around the two ends of the
building. The purpose is to save half of the network, at least, in the
event of any unforeseen hazards, for example fire, and ensure a fail
safe mechanism.
All the vertical cables, brought to Server Room, from two different
directions, are spliced and terminated on patch panels.
EVOLVING STANDARDS AND TECHNOLOGY
Server Farm Room Fiber Concentration
Over the past years, several new products have been developed
that will aid in the deployment of optical fiber-to-the-desk. Till
date, the standards committees are evaluating new, higher
performance optical components that offer increased performance,
and ease of installation at lower costs. Among some of these
exciting developments are Small-Form-Factor Connectors (SFFC),
Vertical Cavity Surface-Emitting Lasers (VCSEL) and next-
generation fiber. Advancements in fiber connectors are continuingto make fiber as a flexible and viable solution as copper. Traditionally, fiber systems required twice as many connectors as copper cabling—crowding telecommunication closets with additional patch panels and electronics. Recently, manufacturers have introduced small-form-factor connectors that provide twice as many connectors in the same space as previous fiber connectors. These mini-fiber connectors hold the send and receive fibers in one housing. This reduces the space required for a fiber connection. More importantly, it decreases the footprint required on the hubs and switches for fiber transceivers. The net result is a cost reduction nearly four times to that of a conventional fiber system. Complimenting the Small–Form-Factor Connectors (SFFC) components are new vertical cavity surface-emitting lasers (VCSEL). This fiber optic transmission source combines the power and bandwidth of a laser at the lower cost of a light-emitting diode (LED). VCSELs, when integrated into SFFC transceivers, allow for the development of higher-speed, higher-bandwidth optical systems, further extending the reach and capability of the FTTD cable system. Ebene Cyber city Project Mauritius TCIL has successfully executed a cabling infrastructure work in State – of – the art Information Technology Knowledge Park in Mauritius called “Ebnene Cybercity”. The network in the Cyber City has been built by TCIL with 55 KMs of Optical fibre cables absolutely splice free. Direct connectorisation technique has been used to connectorise over 4400 nos of ‘SC’ type optical connectors. On site optical connectorisation of this kind, perhaps, is the first in any technology parks in the world. This technique not only replaces the conventional pigtails but also achieves an extremely low connector loss thereby providing a comfortable power budgeting.
CONCLUSION Structured cabling systems that employ fiber for horizontal links as well as the backbone, offer network designers significant advantages like more flexible designs, less space consumption, increased security and easier troubleshooting. Fiber’s low attenuation and immunity to electromagnetic interference make it the ideal media for today’s network. Its high bandwidth provides a path for the cabling system to expand as network demands dictate—without recalling. Recent developments in fiber optics include: Enhanced glass design to accommodate high-speed transmission Smaller-size connectors that save space and lower cost Vertical cavity surface emitting laser technology for high-speed transmission over longer distances at low cost A vast array of new support hardware designed for Fiber Zone Cabling for FTTD, (Fiber-to-the-Desk) is a cost-effective design that utilizes fiber in today’s low-speed network while providing a simple migration strategy for tomorrow’s high-speed connections. Fiber-to the- desk combines the best attributes of a copper-based network (low-cost electronics) with the best of fiber (superior physical characteristics and upgradability) to provide unequaled network service and reliability. TCIL has mastered this technology by designing and implementing the Fiber to the Desk (FTTD) solution for the most prestigious landmark in Kuwait and look forward for many such projects in the Middle East. TCIL hope to do more projects in coming years in such type of ultra modern and intelligent buildings.
Cyber Park Consultancy A Cyber or Science and Technology Park according to the International Association of Science and Technology Parks (IASP) is “ An organization managed by specialized professionals, whose main aim is to increase the wealth of its community by promoting the culture of innovation and the competitiveness of its associated businesses and knowledge-based institutions. “ To enable these goals to be met, a Cyber Park stimulates and manages the exchange of knowledge and technology amongst universities, R&D institutions, companies and markets; it facilitates the creation and growth of innovation-based companies through incubation and spin-off processes; and provides other value-added services together with high quality facilities. Cyber parks play a significant role in stimulating national IT development and establishing logical links with the global market through forging partnership for developing information and telecommunication technologies. Cyber Park is catalyst to develop the business infrastructure for such a mission. Cooperation between the Government and the private industry is critical for achieving the goal of Cyber Park, in order to integrate information and services and allow the easy exchange of information. The implementation effort should be comprehensive in involving the private sector and clearly identifying the role and position in the overall process. Business Incubation Business incubation is a dynamic process for development of Business enterprise. The incubators deal with small start-up firms and helping them to survive and grow during the startup period when they are most vulnerable. Incubators provide hands-on management assistance, access to financing and orchestrated exposure to critical business or technical support services. The incubators provide entrepreneurial firms for shared office services, access to equipment, flexible leases and expandable space etc. from single window.
The goal of an incubation program is to produce successful graduates and promote businesses that are financially viable when they leave the incubator, usually in two to three years time frame. Thirty percent of incubator clients typically graduate each year. Like venture capitalists, incubators impose selection criteria upon prospective clients. Some accept a mix of industries, but others concentrate on industry niches. Incubator clients are at the forefront of developing new and innovative technologies — creating products and services that improve the quality of our lives — on a small scale today, and on a much grand scale tomorrow. The IT division of Telecommunications Consultants India Limited (TCIL) provides consultancy and undertakes turnkey jobs in the field of Software Development, Data Communication, Message Switching Systems and Real Time Systems. Recently, TCIL-IT division has entered new domains of expertise in the field of Cyber City/ Technology parks, by taking up the work of consultancy for developing the Cyber Parks in Sudan and Algeria. About Sudan Electronic City The Ministry of Science and Technology, (MOST) Republic of Sudan has selected Telecommunications Consultants India Limited (TCIL) for undertaking the feasibility study & conceptual design for the proposed Sudan Electronic City (SEC) in Khartoum, the capital of Sudan. TCIL has undertaken the various activities required for the project and completed it within the stipulated time frame. The report was presented to H.E. Minister of Science & Technology, Republic of Sudan in a function held in Khartoum Minister of Science & Technology, Sudan has expressed heartiest appreciation to TCIL for the excellent work done by TCIL team to complete the project within the stipulated time frame. TCIL has adopted a phase wise approach to study and analyze the various factors affecting such initiative. In the process, desk research, study of documentation including the views of individual stakeholders in the city has been taken into account.
CMD, TCIL presenting the final report to H.E Minister of Science & Technology, Sudan TCIL has started by defining the mission and vision for the proposed city. This enabled us to set the goal and boundaries for the remaining study. -MISSION- “To develop Human resources and encourage the interaction and operation amongst various entities for self reliance and self sustainability through research and application of advanced technologies and providing world class infrastructure, technology transfer and conducive environment while nurturing individual's capacity to think skillfully, creatively and critically thus raising qualities essential to lead humane and productive lives in the society”
The study includes the study of local industries and environment.
In addition to the analysis of local industries, a study was
conducted on the effects of similar initiatives in other developing
countries like India, China, Malaysia and Egypt.
Proposed Sudan Electronic City will act the One Stop Solution by
providing single point interface between the Government and
Industry. The growth of infrastructure sector is likely to be
exponential as a result of massive construction activities for the
proposed SEC.
The detailed design of the various facilities along with Incubator
and convention center will be the next step for taking the project
further.
The proposed Science Park would require stimulating and
managing the flow of knowledge and technology amongst
universities, R&D institutions, companies and markets. It will also
facilitate the creation and growth of innovation based companies
through incubation and spin-off processes and provisioning of
other value added services as well as high quality space and
facilities.
Bird’s eye view of the Sudan Electronic City shown through a ModelThe Sudan Electronic City is to act as a catalyst for the development of ICT within the region providing desired impetus to the economic revolution that is taking place in the country. CYBER PARK - MPTIC ALGERIA Ministry of Post and Technologies for Information and Communication (MPTIC), Algeria has intended to develop a Cyber Park at Sidi Abdellah with futuristic vision to promote the utility of Cyber Park as well as the area surroundings it. The buildings have been designed as landmark buildings in the area keeping in view space for accommodating new operators/agencies. The intelligent building systems have been built in the architectural design to make it more secure, better motivated, energy efficient and comfortable workplace. Intelligent Building technologies are integral part of the building design, for operations and maintenance in the various area as under: • Fire and Life Safety Systems; • Heating Ventilation and Air Conditioning Systems (HVAC) Management; • Elevators and Escalators; • Access Control Systems and Security Systems; • Lighting Management & • Communications available To Occupants/ Tenants The advantages of these applications are further highlighted by the benefits vis-a-vis increasing costs of building ownership and operations, which include; • Rising Energy Costs (Averaging About 3% Per Annum); • Increased Labor Costs; And • Changing Work Patterns.
TCIL has planned the Cyber Park complex considering broadband
applications that require high bandwidth, like high-speed Internet
access, video streaming, mobile access, 3G, VOIP etc in a
progressive manner. TCIL has suggested that all these applications
will require high bandwidth, which can be met only by optical
fibre that should be laid as the backbone network of the campus, in
a ring configuration.
The Telecom & IT network in the Cyber Park has been designed
by TCIL with a view to have a centralized switching network at
Telecom Complex, which will have Telephone exchange to cater
to the voice communications needs of entire Cyber Park and a Data
Centre to host various applications etc.
Site Layout at Algeria Cyber Park Project
The Incubator Building in Cyber Park has been conceived with a
provision for horizontal expansion in the future. Network has been
designed for very large bandwidth requirement of the order of
gigabits.
TCIL has proposed to improvise the concept of Business
Incubation in order to create a congenial atmosphere for imbibing
the spirit of entrepreneurs to enter into a business venture and
sustain it over a period of time. The Model of Incubator Building
of Cyber Park of MPTIC Algeria Incubator Building will facilitate
entrepreneurs to get the modern Telecommunication & Data access
from a single place.Model of Incubator Building of Cyber Park of MPTIC Algeria Robust, Scalable Broadband Local Area Network (LAN) architecture with Gigabit Ethernet in the backbone has been planned in the building to facilitate broadband and high-speed access. The business space earmarked for the entrepreneurs will have broadband connectivity for different kinds of high-speed data transmission. Software development, design collaboration, video streaming will use broadband and high-speed connection, which the conceived network shall be able to deliver To make the building more secure, better monitored and comfortable workplace energy efficient, features of intelligent building will be incorporated like access control, lighting control, air-conditioning control, round the clock monitoring for security. All the users in the building will be connected with a network through Cat 6 structured cabling methods. The entrepreneurs can use the suitably earmarked business space available on hiring basis to get broadband access for voice, video and data communication in a plug & play mode
E-Governance Background: Government of India took initiative for utilizing IT for the betterment of common man and has identified certain e-governance applications for the purpose. These application broadly relate to building e-Governance strategy Capacity, e-Governance Implementation Capacity and building Infrastructure for e- Governance Implementation. Gujarat State Wide Area Network (GSWAN): TCIL as a consultant has established Gujarat State Wide Area Network (GSWAN) for the Government of Gujarat, creating a backbone for E-Governance for the whole State. GSWAN is based on open standards, is scalable and has high capacity Network to carry Voice, Data and Video traffic between designated Government of Gujarat offices at State, District and Taluka levels. The connectivity to end-user is based on standard leased circuits, dial-up circuits or using Ethernet ports as appropriate for the individual offices. Single point Gateway with adequate capacity for Internet and provision for connecting other existing Networks have also been set up. Tripura Wide Area Network: TCIL has carried out the feasibility study for Government of Tripura for providing State Wide Area Network connecting all Govt. Departments in different districts, sub-districts & blocks. The activity includes study of present infrastructure, demand assessment and network design. The proposed Wide Area Network (WAN) is to be used for accessing Internet, providing phone hot lines, Video Conference, Distance Education, e-mail and various services to citizen viz. Issue of registration certificates, Birth & Death Certificates etc.
Karnataka State Wide Area Network (KSWAN):
TCIL is currently doing consultancy for Karnataka State Wide
Area Network for Government of Karnataka. The consultancy
includes, i) Preparation of Project Report with user’s requirement
analysis, different technologies comparison, tangible & intangible
benefits and cost estimates, ii) Evaluation of vendors based on their
capabilities/ experience, iii) Preparation of tender document and
evaluation of bids, iv) Preparation of Contract with service level
agreement and v) Monitoring the implementation & Acceptance
Testing till commissioning. The Project is proposed on Build Own
Operate & Transfer (BOOT) basis
Download E-Governance BrochureOPGW (OPTICAL FIBRE OVER
GROUND WIRE)
TClL has mult million USD OPGW Projects in Algeria for
replacement of ground wire of the HT transmission system with
OPGW under live line conditions on existing 40 nos 220 KV
power transmission lines. These 220KV power transmission line
cover a total distance of about 3000 Kms and pass through
terrorist infested areas in mountains, forests and deserts of all the
42 wilayas (districts) spanning Algeria.
OPGW stands for Optical Ground Wire. The characteristic of the
Optical Fibre is that there is no effect of high voltage induction on
the data being transmitted through the Fibres. Hence this
characteristic of the Fibre is exploited to transmit the data along
the high power transmission lines.
High Voltage Power Transmission (400/220 KV etc.) runs along
the countryside over very long distances. The huge towers used
for this purpose usually have 6 power-carrying conductors and
one thin wire running on top of the towers, called the Ground
Wire. Its function is to protect the power conductors against
lightning strikes. During thunderstorms lightning hits are common
on these towers and conductors, as they are the highest
conducting structures present in the area. The Ground Wire being
the highest conductor on the tower, grounded properly, attracts
the lightning way from the power conductors and towers onto
itself and safely discharges the current to the ground.
An OPGW Cable is a special type of Ground Wire in which
Optical Fibres are also embedded along with ground wire during
manufacturing process to provide a high capacity data channel for
communication purposes. Thus it helps in providing dual
functions of Earth Wire and Optical Fibres which can be used for
high bandwidth data transmission. OPGW provides a relatively low cost solution to provide Communication and Data backbone trunks. As the Power Transmission Company has right of way for its towers it need not acquire land to lay down the fibre optic cable. No digging, trenching, filling etc. is required as the cable is laid high in the air and not under ground. This is especially advantageous in hilly, marshy, rocky terrain. The cable is not damaged by human or animal actions as it is out of reach of both of them. The cable is well protected by a bundle of strong steel or aluminum conductors. Wherever the towers have Ground wires the new cable can be laid under live conditions i.e. power need not be switched off. Only in the absence of Original Ground Wire, power needs to be switched off to lay the conductors. OPGW provides Power Companies an opportunity to use their towers for other purpose than power transmission. They for a small investment can provide Extremely High Capacity Links to the Telecom sector. As Power Companies have sub-stations all along the route equipment installation space, power supply, security is also available for the communication equipment. Same optical equipment can be used as in case of underground optical fibre cables. The data transmission capacity can be increased as and when needed by just upgrading the optical fibre equipment. The fibre once installed remains the same for its lifetime of around 40 years.
However it may be noted that OPGW installation increases the weight and tension load on the towers so tower reliability, life span may get reduced, if proper engineering study is not done. Some towers may need to be replaced, refitted, reinforced etc during the process. Altogether OPGW is an additional advantage to provide high bandwidth along with the installation works of power cables. The additional expenses are very less as most of the expenses are covered under installation works of power lines. Hence it is a boon to the telecom and IT sector for cheap and reliable media for transmission purposes. The power companies on their part get extra revenue for a small investment. About UsProjectsServicesInformationOrganisationBoard of DirectorsOur PresenceQuality PolicyAwardsJoint VenturesFinancial HighlightsTelecommunicationsInformation Technology & NetworkingCivil & ArchitectureConsultancy Turn Key Implementation Training Telecom ConsultancyIT ConsultancyArchitecture ConsultancyLatest News Press Releases
Postal Services Automation
The strengths in adopting appropriate technologies to postal
applications combine the expertise, excellence and experience of
TCIL to offer postal consultancy and turnkey projects worldwide -
to share mutual experiences with postal administrations and
provide complete postal solutions - in an era where the
communication market, technologies, regulations and
requirements are fast changing. TCIL is supported by INDIA
POST to offer total postal solutions worldwide, by sharing mutual
experiences with postal administrations. TCIL offers its
consultancy towards the following:
Total computerization of Post offices
Financial, Organisational and Operational restructuring of
Postal Services
Customised software for Postal Operation, Postal Banking
and Money Transfers
Automatic Mail Processing Systems
Satellite and Terrestrial Networking
Design & Development of new products and services
Training & Support services
TCIL has gained substantial expertise with the completion of the
pilot project for computerization of post offices in Tashkent,
Uzbekistan with customized software in Russian language. In its
endeavor to provide world class modernization impetus to postal
operations, TCIL provides consultancy in various fields of Postal
Consultancy to PAN AFRICAN POSTAL UNION, for its 43
member countries in Africa. TCIL promises whole-hearted
support in providing appropriate Postal technologies to member
countries, with minimal investment, to maximize the gains of a
modern and vibrant post.
Software & Solutions offered by TCIL for Postal
Automation:Counter Automation for Post Offices:
A complete suite of software solution, easy to learn and easy to
deploy, for all post office functions, and contains modules on
Point of Sale, Accounts, Sub-Accounts, Treasury, Registered
Delivery, Money Order payments and MIS reporting.
The software facilitates all postal transactions in a network
environment on computer-based multipurpose counter, attached
with printers, weighing scales and bar code scanners...
All counter services at a single window
Cuts down waiting time for customers
Prompt and error-free service
Facilitates introduction of new services seamlessly
Customizable to any requirements and language
Also integrates back office functions
Provides all MIS reports of the Post Office
Postal Banking
A comprehensive Savings Bank software offering total Postal
Banking solutions...
Complete Savings Bank, Time Deposits through Post Office
counters
On-line remote banking capability
Daily matching of all transactions with Post Office Cash
Books
Daily "audit" tally of all accounts and transactions in the
back office
Security against frauds, misuse and data pilferage
Context-sensitive self-help and on-line tutor
MIS reportingVSAT Money Order Service
VSAT based Money Order transfers provides reach to the deep
rural interiors via satellite over a countrywide VSAT network. The
software is networked, running on un-manned server stations,
promising......
Many Order booking and printing receipts
Authorization of MO transmission over VSAT
Printing of received Money Orders
On-line audit of payments against receipts
On-line acknowledgements
Management Information System Reports
Transmission of Money Orders 500% faster than manual
mode.
Service and Operation costs are very low
Mail Processing
TCIL provides consultancy and take-up turn-key projects for
setting up Automatic Mail Processing Systems to collect,
segregate, transport and deliver anywhere in the country within 24
to 48 hours. Focused management, guiding supervision and
simplified procedures are adopted for segregating time-sensitive
articles of mail from the moment these are received from the
customers.
Customer Care and After Sales
An effective system of customer care, after sales service and
redressal of public grievances adopts measures for total customer
satisfaction. Prime among these measures are...
Track and Trace a web based application
Senior Citizens Counters
Customer Information System
On-line Helpdesk
E-Post - The next generation post that combines e-mail and
traditional post connecting those who are inside the "Net" to those
who are not connected.Benefits
Those who are within the World Wide Web can avail the
advantage of electronic communication.
This electronic communication can be sent to those who are
not having connectivity.
The customer would be able to get his mail from anywhere
in the Globe in a very short time
E-Bill Post - "Electronic Bill Presentment and Payment system"
for collection, Consolidation and Settlement of public utility bills
electronically between the service provider and his customer
through the Post Office.
Benefits
Collection data accessible to the Biller at any time.
The Service Provider can get the payment settled from one
source.
It is possible for the citizen to pay his bills from anywhere
either in the same city or in another city.
Download Postal Services BrochureTCIL Bhawan - An Intelligent Building TClL did the architectural design & engineering, and constructed two twin towers for creating ultramodern office infrastructure for TClL and VSNL, in an area of 100,000 square ft. The TCIL Bhawan building is designed and equipped as an Intelligent Building, to take into account the requirements of a modern corporate office of a multinational company. An Intelligent Building provides a productive, cost effective environment through optimization of structure, systems, services and management as well as inter-relationship between them. The following are the main subsystems of the intelligent building provided in the TClL Bhawan: Access Control System Building Management System Closed Circuit Television Fire Alarm System Public Address system Uninterrupted Power Supply Communication and IT Network Rain Water Harvesting
Access Control System Access Control System is for Management & Control of the staff and visitors to the building, Monitoring entry and exit timings and Attendance record of the employees thus relating it with leave record of employees, which in turn help in automating the preparation of salary. Access Control is provided with Access Control Cards with photo identity for higher security. All employees of TClL have been provided with the Access Control Cards. The visitors are also provided the access control Cards during their visit to TCIL. Building Management System Building Management System (BMS) is meant for saving energy and maintenance costs. It also creates productive, cost effective environment through optimization of systems, services and management. It carries out the temperature and humidity control, measurement and control of electrical parameters viz. Voltage, Current, Power, monitoring and control of various water pumps, switching on/off of compound light based on outside light level, etc. It also provides graphical display of the various Heating, Ventilation, and air-conditioning (HVAC) / Electrical parameters/ Water system parameters (like water level in tanks, running condition of pumps etc).
Closed Circuit Television Closed Circuit Television is provided for surveillance through outdoor/ indoor cameras at different locations inside and outside the buildings. These typically include Building entry, Main gate, Power station, Parking area, Reception area and Lift lobby. The cameras are equipped with Pan,Tilt, Zoom facility as well as continuous recording facility. Inputs from all cameras are fed to a Multiplexer through which the output of each camera can be viewed on CCTV monitor in defined interval. Fire Alarm System State of the art Fire Alarm system is provided throughout the building and is equipped with Smoke Detectors, Water Sprinkler System and Central Addressable Control Panel. During any Fire breakout, the water starts dropping from the sprinkler system and as a result the water pressure in the tanks drops thus starting the water pumps. Three types of pumps (Jockey pump, Main pump, Diesel pumps) are available and depending upon the water pressure and power availability these pumps start automatically. Public Address System The entire TClL Bhawan is divided into different Zones. Public Address System available at TClL Bhawan can be chosen for individual zones or a combination of zones for Public address / Music playing etc. Music system, CD changer/Audio Cassette Deck
are available in the Building Management System (BMS) room. Soft music can also be played on this system, to create a soothing and pleasant atmosphere. Uninterrupted Power Supply On line Uninterrupted Power Supply has been provided with necessary backup.. Each workstation has been provided with two UPS points which takes care of power break downs for uninterrupted operations, and also reduces Maintenance costs. Communication A state of art Digital PABX has been provided with E1 Connectivity, Direct Inward Dialing, Non Blocking Call Handling, Voice Mail Boxes for all the floors in TClL Bhawan. The CLIP calling line Identification and Presentation facility, enables display of the callers name in case of intra office or the calling telephone number in case of incoming call from public network. TCIL Internet and Data Centre A local Area Network (LAN) is established with structured cabling to work in all the floors including basement, Equipments such as Routers, Switches, Hubs, Servers etc. are installed in the building and Data Centre is established in TClL Bhawan. Always-on Internet Connectivity to all Internet users for which leased line connectivity is provided between TClL Bhawan and ISP. The network is further upgraded the existing network with wide, closed user group and secure network. With a step towards paperless office, a faster authenticated and secure communication amongst the offices of TCIL in India and abroad and E-mail facility is extended to all TCIL employees. Data Centre has centrally managed Information at TCIL HQ and is available globally at all TCIL offices in India and abroad through Internet.
TCIL Intranet & Data Centre consists of Server Farm having Firewall, Mail/Proxy, Web/DNS, Antivirus, NT, SCO Unix and Novell Netware (Finance) Servers Firewall Server provides security against unauthorized external access. It facilitates creation of a Demilitarized Zone (DMZ area) where servers allowing external access like Mail, Web and DNS Servers are kept Mail Server is the mailing server that provides e-mail services to unlimited number of users with dynamic mailbox sizes. Proxy Server monitors and controls the access to Internet as per defined policies. It also caches the most frequently accessed web pages and thus results in faster browsing. Web server hosts TCIL’s website and services can be extended to other organizations. It also provides protected access to TCIL Intranet i.e. TCIL Information System (TIS) portal. TCIL employees across the world can securely access TCIL Information System (TIS) Intranet. Enterprise Antivirus Server provides enterprise wide Antivirus Security against virus attacks, worms and malicious codes and regularly updates the virus definitions. It protects the critical servers and desktops. NT Servers: Primary Domain Controller (PDC) and Backup Domain Controller.(BDC) Servers running Windows NT 4 network
operating system that provide network connectivity to TCIL users.
TCIL Information System (TIS), HRD package (EMPOWER),
Personal Information System (PIS) and TCIL Library Information
packages are resident on this server. Oracle Database Server as
development tool for in-house development of RDBMS packages is
also loaded on this Server.
Finance Server is used for hosting TCIL’s critical financial packages
like Financial Accounting System, Project Accounting System,
Asset Accounting System, and Payroll etc. for exclusive use by
finance division.
Conference Room
A Modern Conference Room has been provided in the TClL
Bhawan. Different types of Projection system, motorized screen,
Panasonic board with print facility, VCR, Audio Deck with
amplifier, hand held mikes, Collar mikes, and, spread-over speaker
are provided in the conference room.
RAINWATER HARVESTING
Rain water that falls on ground and roof tops of building is guided to
the collection pits through channels and drains in the compound to
to recharge underground aquifers (water holding rocks and soil)
thereby raising the water table and hence yield of the tube-wells in
the vicinity.
Total annual input in TCIL compound - 3000 Cum, total rain input
harvested by the plant - 2000 Cum and percentage of rain input
harvested - 70.
Improves quality of ground water as filtered water is
recharged.
Raise the water levels in the wells and bore-wells that are
drying up
Saves energy in lifting of water due to higher water table
Increases under ground water availability
Reduces soil erosion and choking of drainsKisan (Farmer) Call Center
BACKGROUND
To address the need of farming community, making use of
increased tele-density and Information Technology.
Scope
Providing consultancy to examine various technological Options,
modalities, issues, procedures, implementation plan, cost
estimates, etc and to submit a Report to DAC along with the
Request For Proposal (RFP) document to establish Kisan Call
Centers throughout the Country.
Benefits :
Strengthening Agriculture Information System of Ministry of
Agriculture, by making the knowledge available to farmers at their
doorstep, on a Toll free telephone number (1551). Putting the
farmers directly in contact with Agriculture experts. Making
authentic field data available for Agriculture Policy decisions.
Key Facts
1. Languages supported - 22
2. Call Center Seats - 144 (Started with 84)
3. Locations - 25 (Started with 8)
4. Live Response - 6 AM to 10 PM
5. IVR Response - 10 PM to 6 AM
6. Days of Operation - 7 Days a week
Download KCC BrochureDevelopment & Implementation of E-
Payment System of Department of
Telecom
Department of Telecom (DoT), Government of India, has decided
to receive payments electronically as E-Receipts as per the
decision of the Telecom Commission. For this purpose, DoT has
decided to develop and implement an E-Payment System in order
to enable its customers to fill E-Challans on its website and make
online or offline payment using the E-Challan.
DoT has assigned the job of implementing the proposed E-
Payment System to TCIL in two phases. In the first phase, TCIL
has prepared the System Requirement Specifications (SRS) for the
proposed E-Payment System of DoT. In the second phase, TCIL
has completed development of the E-Payment System for DoT as
per the SRS. TCIL will implement the system once DoT is ready
with the hosting infrastructure.
Currently, DoT receives License Fees, Spectrum Charges, Royalty,
WPC receipts and other revenue receipts like processing fees,
entry fees etc. in the form of Demand Drafts only. The E-Payment
System, once implemented, will enable the licensee/ subscribers/
other customers to fill an E-Challan online for each type of
payment and make electronic payment either online using the SBI
Internet Banking System, Credit Card (Visa or Mastercard) using
SBI Visa/Mastercard Payment Gateway, or offline using electronic
funds transfer facilities like RTGS, NEFT, SBI Core Banking etc.
from a Bank using the E-Challan. The E-Payment System will
handle automatic reconciliation of the receipt transactions to be
received electronically from SBI on daily basis and provide the
necessary revenue receipt related information online to the users of
various sections of DoT. The E-Payment System has interface with
SBI’s payment gateway for online payment by its customers and
with the PAO-2000 system developed by NIC for Pay and
Accounts Offices of Government of India which has also been
implemented in DoT.TCIL is now geared up to take up development and implementation of similar E-Payment Application System projects for other Government Departments in the country.
Consultancy Services for the preparation
of an Information Plan (IP) for Crime
Occurrence Tracking System (COTS)
INTRODUCTION
TCIL successfully completed consultancy services of an IP for
COTS for Mauritius Police Force (MPF) project in Mauritius, first
of its kind, on 12th September 2005.
The purpose of this project was to examine the current flow of
activities of the MPF and to investigate the areas linked to Crime
Occurrence Tracking that will benefit from computerisation. The
IP was aimed at streamlining processes and recommending
appropriate Information & Communication Technologies (ICT)
solutions in terms of suitable hardware as well as application,
system software and communication facilities for a more effective
and efficient tracking of crime occurrences in the country.
The study addressed the computerisation of the core functionalities
of MPF, especially those that are crime related. The working
interface between the MPF and other public sector bodies
(Judiciary, National Transport Authority, Prime Minister’s Office,
and others) and cross-departmental databases (such as the Central
Population Database) in terms of the similarity of information
handled was also taken into account while developing the
information plan. The study covered interactions/ meetings with
MPF officers at Police Stations, Divisional Headquarters and
Police Headquarter.
The scope of the study was as follows:
1. Identifying information needs (both internal and external) for
the Customer.
2. Study of existing procedures/ processes, legal and
institutional frameworks and make recommendations for
subsequent review.
3. A full assessment and evaluation of existing Information andCommunication Technologies (ICT) infrastructure for the
MPF.
4. Propose alternative solutions and their feasibility (including
cost-benefit analysis) for the proposed computerisation
5. Provide time frames for the implementation of the
computerisation plan.
6. Propose means for linking of different sites required through
a high capacity and secure network.
7. Propose hardware and system software as well as application
software to meet the requirements of the Customer.
8. Make recommendations on the security aspect of the
proposed system.
9. Benchmark the proposed system with other organisations
having a similar system
10. Work out human resource development programmes
including training needs analysis, training of different category
of staff and post training evaluation.
11. Recommend how the Crime Occurrence Tracking System
will be linked to the systems in the Judiciary and the Prisons
Department to form an Integrated Justice Information System
(IJIS).
The main objectives, which were to be addressed, were as follows:
1. Computerisation of Occurrence Book & Master Registers
2. Tracking of movement of case file/ dossier
3. Generation of Statistical Information
4. Maintain confidentiality and provide accessibility of
information to authorised officers.
TCIL has completed the project within scheduled time of 12
weeks.SDH Optical Fiber ring network in
Mauritius
TCIL has undertaken state of art Synchronous digital hierarchy
(SDH) Telecommunications project for Mauritius Telecom with
optical fibre cables and SDH equipment installed in a failsafe ring
configuration.
The company has provided more than 150,000 subscriber
connections for Mauritius Telecom. It has also constructed around
800 Kms of Telecom ducts, pulled more than 2500 Km of Telecom
cables and constructed around 5500 man holes and 20000 DPs.
These works constitute a major share of Telecom infrastructure in
Mauritius.
The company has also stood by Mauritius Telecom during four
cyclones since 1994 – the Hollanda (1994), Davina (1999), Dina
(2002) and Gerry (2003), helping Mauritius Telecom to restore its
Telecom services swiftly. TCIL’s action as a responsible corporate
won high praise from the Mauritius Government.
In addition to the SDH fibre ring project TCIL has also provided
consultancy services to Mauritius Telecom for the implementation
of network planning software from ITU, Geneva, implemented
LANs for Government of Mauritius and also implemented cabling
infrastructure for Ebne cyber city for business parks of Mauritius
limited.Supply and supervision of SDH M/W
system for Ethiopia.
As a result of strict adherence to quality standards, and committed
manpower, TCIL has been involved with major
Telecommunications project in Ethiopia. The projects varied from
SDH/PDH Microwave transmission system, Inter Exchange SDH
ransmission system, Digital UHF, VSAT Antennae system, Solar
system for rural exchanges and outside plant cable network.
Project for SDH/PDH Microwave transmission system for
Ethiopian Telecommunication Corporation (ETC) was undertaken
in association with Itochu Corporation and Fujitsu of Japan. The
work involved supply and supervision for establishing of
SDH/PDH Microwave system at 27 locations on three routes. The
work involved power plant, microwave towers including tower
foundation management, tower erection, hoisting of feeder cables.
The project was completed in one year over the difficult terrain
and as a result of this implementation ETC awarded other project
involving supply & installation of SDH Microwave and fibre optic
system along with the associated power plant, tower and antenna
system for interconnecting 14 exchanges in Addis Abba area.VALUE ADDED SERVICES In Telecom
Domain
The strengths in adopting appropriate TCIL has been contributing
to its business in Telecom domain through implementation of
various value added services (VAS) to enhance the profitability
and productivity. TCIL has been continuously working to identify
new tools to add value to the existing offerings of the Telecom
service providers. Some of the work undertaken by TCIL are as
follows:
Billing and Customer Care Systems
First billing system was developed in COBOL for fixed line
subscribers. TCIL has further implemented state of the art billing
systems and OSS for all the needs of the Telcos based on robust
Relational Data Base Management System (RDBMS). Billing and
customer care centre, mediation, pre-paid and post-paid systems
and implemented it for a GSM Network. Other billing systems that
TCIL has successfully implemented for its clients in the recent past
include:
Setting up of customer billing system for a Telecom operator.
Subscriber line management system and mediation, billing
and accounting system for Public Telecom Corporation.
Setting up of integrated billing and customer care system.
System for pre-paid services for cellular services comprising
of Customer Care Management System (CCMS) and
Recharge Card Management System (RCMS) modules.
TCIL has also commissioned the e-maii over telephone system
for a leading Telecom operator of India. This innovative project
is to provide e-mail over telephone for the fixed line
subscribers, who do not own PC's. With e-mail over telephone
service, the subscribers can access their mails and send SMS
both over telephone and Internet. No computer and internetconnection is required when mails are accessed over a fixed line or cellular phone. Voice commands are used to navigate through the mail menu. This is enabled by built in speaker independent telephony speech recognition software. It recognizes the commands / sentences with keywords (e.g. to open the inbox, say "In box" or "Go To Inbox" or "Open My Inbox" spoken by user and accordingly gives instructions to the application program. Voice commands like Read Mail, Next Mail, Previous Mail, Reply Mail, Delete Mail, Forward Mail, etc can be used over the phone and these commands are executed. A text to speech engine converts the mail to natural sounding synthesized speech and reads out to the user over the phone. The system is capable of reading out Text, HTML, MS Word and play voice attachments.
Other Software Projects TCIL has provided software expertise by way of providing TCIL engineers for enhancement and maintenance of RASS (Record Automation for Special Services) software. The RASS and billing for telecom special services implemented in the cities of Melbourne, Sydney and Perth is an on-line automated Management Information System designed to improve provisioning, maintenance, recording and management of special services in department of telecom. TCIL engineers have developed Listing Information System (LIST) for BellSouth Information Services Inc., USA, and implemented it in Southern Bell and South Central Bell, the largest Bell operation company in USA having more than 20 million subscribers. The basic function of the system is to process various interfaces to facilitate updating in the Yellow Pages and White Pages (Telephone Directories) as well. TCIL has also done re-engineering of caller-identifications (CI) and addition of new functionality of caller-identifications which authorizes the use of calling card of Bell operating company, and also does the pricing of such phone calls. It also provides the archival system for AUTO COLLECT, PAYPHONE, OPSLAN and VOXMIX services. TCIL engineers have also worked on implementation and maintenance of Total Network Data System / Trunking (TNDS/ TK), a product of Bellcore Inc., USA for all the 13 telecom districts having over 1 million subscribers. The TNDS/TK process the measurement of the traffic in telecom network. TCIL experts have executed projects with Unisource Business Network (UBN) BV, Netherlands, a joint venture of three PTf's, namely Netherlands, Switzerland and Sweden for National Value Added Network Services (NATVAN). The software tool was developed to verify the correctness of billing records generated in
the production environment of NATVAN. It provided interactive query interface through which the operators can query the charge ticket database to obtain the usage of the various services for a given user. TCIL also developed the tool to test the implementation of Prestel Gateway (PG 2.2) protocol on Access Points (AP) in the network of NATVAN and the tool to test the implementation of Call Control Center Access Points (CCC-AP) protocol on Call Control Center (CCC) in the network. TCIL engineers have executed the project in association with PKI, Nuremberg (Germany) for developing PHAMOS (Philips Advance Management Operations System), a Network Management System (NMS) under SDH (Synchronous Digital Hierarchy) Networks. Based on CCITT recommendations and OSI and ETSI standards. TCIL engineers have executed project with SEL, Alcatel, Stuttgant for integrated network management syste. TCIL business analyst engineers were involved in development of comprehensive integrated database for Guineas Peat Aviation (GPA), PLC.
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