NEW JOBS AT THE HEART OF THE TRANSFORMATION - NO BREXIT FOR SUPERGRIDS WILLIAM ELDIN, THE EMOTIONAL AI - The Agility Effect

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NEW JOBS AT THE HEART OF THE TRANSFORMATION - NO BREXIT FOR SUPERGRIDS WILLIAM ELDIN, THE EMOTIONAL AI - The Agility Effect
NO BREXIT                            AGILITY LEADER    ABOUT AGILITY

FOR                                 WILLIAM ELDIN,     HAS THE SMART CITY
SUPERGRIDS                          THE EMOTIONAL AI   SEEN ITS DAY?

  NEW JOBS
  AT THE HEART OF
  THE TRANSFORMATION

THE AGILITY EFFECT MAGAZINE - NUMBER 5 - WINTER 2018
NEW JOBS AT THE HEART OF THE TRANSFORMATION - NO BREXIT FOR SUPERGRIDS WILLIAM ELDIN, THE EMOTIONAL AI - The Agility Effect
SUMMARY                                                                                                       EDITORIAL

     AGILITY PICTURE               AGILITY FOCUS             THE AUTONOMOUS TRUCK       ABOUT AGILITY              The energy transition and the digital
                                                             AT THE CROSSROADS OF                                  transformation, which are both crucial to
     A THIRD EYE
     FOR THE EXPERTS
                                   NEW JOBS AT THE           THE TRANSFORMATION         HAS THE SMART              the many changes currently under way, can
     4                             HEART OF THE              34
                                                                                        CITY SEEN ITS DAY?         not be achieved without the women and
                                   TRANSFORMATION                                       42                         men whose expertise and skills make them
                                                                                                                   possible. More than ever, human capability lies
     NO BREXIT                     17                                                                              at the heart of the world of the future.
     FOR SUPERGRIDS
     6
                                                                                        AGILITY OPINIONS           The title of the feature article in this fifth issue
                                                                                        SMARTER LIGHTING IS GOOD   of The Agility Effect Magazine is “The new
     HYDRAULICS, KEY STONE                                                              FOR BIODIVERSITY           jobs at the heart of the transformation”.
     OF THE NEW ZEALAND                                                                 46                         New jobs are now coming on stream, others
     ENERGY MIX                                                                                                    will emerge in coming years, and some
     9                                                                                  THE WORKSPACE              will change to accommodate these major
                                                                                        REVOLUTION                 technological challenges. We have entered
                                                             COLLABORATIVE INNOVATION
     CÔTE D’IVOIRE SPEEDS UP                                                            47
     ON THE INFORMATION
                                                             IS ACCELERATING                                       the era of smart cities, high-tech buildings,
                                                             3D PRINTING                                           smart grids and the artificial intelligence at
     SUPERHIGHWAY
                                   A PARADIGM SHIFT          36
     10
                                   FOR COMPANIES
                                                                                        AGILITY PICTURE            the heart of Industry 4.0.
                                                                                                                   Within companies, this constant, increasingly
                                   18                        DIJON COMBINES             THIS IS
                                                             TRANSFORMATION             THE WORLD’S LARGEST        fast-paced disruption has generated new
                                   “TOP-DOWN MANAGEMENT      AND SERVICE                OFFSHORE WIND FARM         requirements and prompted a search for new
                                   IS A THING OF THE PAST”   37                         48                         skills against a backdrop of labour market
                                   20                                                                              pressure in these advanced sectors.
                                                             MORE DATA, FEWER                                      At VINCI Energies, adaptation to change is
                                   NEW PROFILES FOR          TRAFFIC JAMS                                          a central focus of our agile organisational
                                   THE CITY OF THE FUTURE    38                                                    structure and our business activities.
     OPTICAL FIBRE GETS
                                   22
     A NEW LEASE ON LIFE                                                                                           We are therefore forging close relationships
                                                             THE “DIGITAL TWIN” MAKES
     12                                                                                                            with engineering schools that offer curricula
                                   ELECTRICITY SUPPLIERS     MAINTENANCE MORE AGILE
                                   ENERGISED BY BIG DATA     40                                                    preparing students for the new digital
     AGILITY LEADER                24                                                                              transformation and energy transition jobs.
                                                                                                                   Our world is on the move, the technological
     WILLIAM ELDIN,                THE BIM FOCUS
                                   OF THE BUILDING
                                                                                                                   tools used by companies are evolving and jobs
                                                                                                                   are being transformed. We need to support
     TECHNOLOGY                    26
                                                                                                                   these changes, ensure their human focus
     SERVING EMOTION               L’IT,                                                AGILITY PROFILE            and prepare the future, day-by-day.
     14                            A POOL OF NEW SKILLS                                 50
                                   28
                                                                                                                   Bernard Latour
                                   AI AT THE HEART OF THE                                                          General Manager, VINCI Energies Europe
                                   FACTORY OF THE FUTURE
                                   30

                                   RECRUITING THE NEXT
                                   GENERATION OF ENGINEERS
                                   IS A MAJOR CHALLENGE
                                   32

24   THE AGILITY EFFECT MAGAZINE                                                                                                                        NUMBER 5 - WINTER 2018   3
NEW JOBS AT THE HEART OF THE TRANSFORMATION - NO BREXIT FOR SUPERGRIDS WILLIAM ELDIN, THE EMOTIONAL AI - The Agility Effect
AGILITY PICTURE

                                  A THIRD
                                  EYE FOR
                                  THE EXPERTS
                                  With its superior speed, efficiency,
                                  safety and cost-effectiveness,
                                  the drone is an instrument that is
                                  particularly suitable for inspecting
                                  critical structures and facilities
                                  located in sensitive or difficult-
                                  to-access areas, such as high
                                  voltage lines in the Saudi Arabian
                                  desert. To inspect them, power
                                  transmission experts at Omexom
                                  Saudi Maintenance (VINCI Energies)
                                  recommended and implemented
                                  the state-of-the-art technology
                                  along nearly 900 km of transmission
                                  lines in the Persian Gulf area
                                  as a powerful performance driver,
                                  and are using it as what amounts
                                  to a third eye.

4   THE AGILITY EFFECT MAGAZINE                 NUMBER 5 - WINTER 2018   5
NEW JOBS AT THE HEART OF THE TRANSFORMATION - NO BREXIT FOR SUPERGRIDS WILLIAM ELDIN, THE EMOTIONAL AI - The Agility Effect
NO BREXIT FOR
    SUPERGRIDS

    The increasing share of renewables in the energy mix is
    prompting Paris and London to create very high capacity
    grid interconnections. VINCI Energies is responsible for
    a part of the infrastructure.
    The U.K. and France are planning        plants. There is therefore a need
    to strengthen their energy ties by      for energy highways to rapidly
    building a powerful electricity grid    transmit electricity generated
    interconnector. The high voltage        from renewables in order
    direct current (HVDC) undersea link     to ensure continuity of service
    will begin operating in 2020. This      for the consumer.”
    supergrid will operate at ± 320 kV DC
    and have a transmission rating of       The 230-km interconnector
    up to 1,000 MW between the two          between southern England and
    countries.                              northern France will be able to
    “One gigawatt is equal to the           transfer large amounts of electricity
    capacity of a nuclear power             as needed. On the French side,
    plant, enough to supply 500,000         Omexom Major Projects is
    households,” says Arnaud Gautier,       responsible for building the AC/DC
    Business Unit Manager of Omexom         converter station. The business
    Major Projects (VINCI Energies),        unit brings together the full range
    which is in charge of building part     of expertise required for the VINCI
    of the infrastructure.                  project, in which VINCI Construction
    Arnaud Gautier explains that            is responsible for civil engineering
    interconnection is being stepped        and VINCI Energies TTE (energy
    up to accommodate the increasing        transformation and transmission)
    generation of electricity from          for electro-technical works.
    renewable sources of energy. Solar
    and wind energy sources may lie
    a long way away from the places         Comprehensive coordination
    where the electricity is consumed.      and local teams
    Furthermore, he says, “Generation
    from renewables is by nature            Project manager Guillaume
    irregular and less predictable than     Romano emphasises the role of
    generation in conventional power        Omexom Major Projects as an

6   THE AGILITY EFFECT MAGAZINE                                                     NUMBER 5 - WINTER 2018   7
NEW JOBS AT THE HEART OF THE TRANSFORMATION - NO BREXIT FOR SUPERGRIDS WILLIAM ELDIN, THE EMOTIONAL AI - The Agility Effect
HYDRAULICS, KEY STONE
                                                                                                                            OF THE NEW ZEALAND
                                                                                                                            ENERGY MIX

                                                                                                                            Nearly 80% of the electricity
                                                                                                                            produced in New Zealand
                                                                                                                            is from renewable energy
                                                                                                                            sources. Although wind
                                                                                                                            power continues to progress,
                                                                                                                            water remains the main
                                                                                                                            source.
                                                                                                                            New Zealand relies mostly on
                                                                                                                            renewable energies to produce
                                                                                                                            its electricity. Water from dams
                                                                                                                            provides the most part, with 57%
                                                                                                                            of the whole amount of energy
                                                                                                                            produced. A ratio that reaches 98%
                                                                                                                            in the South Island where the large
                                                                                                                            dams are grouped together.
    integrator able to comprehensively
    coordinate a project on this scale,
                                               The 230-km                            the many trades working on
                                                                                     the project and subsequently
                                                                                                                            Geothermal energy, which is aided
                                                                                                                            by the situation of a country that      supplying nearly 298,000 homes.           at 45% in New Zealand, is still
    calling on the VINCI Group’s full          interconnector                        it will facilitate monitoring via      sits on the Ring of Fire, the Pacific   To produce the same volume with           particularly high for wind power
    existing range of local expertise and
    human resources. RTE, the French
                                               between southern                      the DIGITAL SITE application”.
                                                                                     The IFA 2 project also offers an
                                                                                                                            Ocean’s volcanic arc, represents 16%
                                                                                                                            of the energy mix, supplemented by
                                                                                                                                                                    wind power, it would be necessary
                                                                                                                                                                    to build a wind farm the size
                                                                                                                                                                                                              compared to the performances of
                                                                                                                                                                                                              French wind farms (less than 30%
    transmission system operator,              England and                           opportunity to apply the Lean          the 5% of wind power, with              of 4,285 football stadiums!               on average).
    working with its British counterpart,
    National Grid UK, to build the IFA 2
                                               northern France                       Management methodology, which
                                                                                     optimises each stage of the works,
                                                                                                                            the proportion of this green source
                                                                                                                            of electricity continuing to rise.                                                Ultimately, where operators usually
    interconnector, particularly               will provide                          in a large-scale project.              The Te Āpiti wind farm built by         Efficiency ratio                          supplement the energy mix with
    appreciates the use of locally-hired
    labour.
                                               large-scale                           For VINCI Energies TTE and for
                                                                                     Omexom Major Projects, the Cross-
                                                                                                                            public operator Meridian Energy
                                                                                                                            in conjunction with Electrix            The difference in capacity isn’t the
                                                                                                                                                                                                              thermal power (coal, gas, oil), New
                                                                                                                                                                                                              Zealand can make a nearly 100%
                                               electricity                           Channel project, which calls on        (Omexom network), the first farm        only aspect distinguishing water          renewable range, by turning to
    In addition to design-build turnkey
    construction of the building,
                                               transmission                          the complementary expertise of
                                                                                     the VINCI Group, will make
                                                                                                                            to feed into the New Zealand grid,
                                                                                                                            produces up to 90.75 MW, enough
                                                                                                                                                                    power from that of wind. Neil
                                                                                                                                                                    Matheson, Business Unit Manager
                                                                                                                                                                                                              hydraulics and geothermal energy.
                                                                                                                                                                                                              Through the accumulation of water,
    VINCI is also in charge of the full        capacity when                         it possible to “capitalise on          to supply nearly 40,000 homes.          at Electrix, notes that “the efficiency   the hydroelectric dam constitutes
    implementation of the conversion
    process for our customer ABB.
                                               required.                             experience to benefit future energy
                                                                                     transmission projects currently on
                                                                                                                            A noteworthy performance yet
                                                                                                                            nothing in comparison with that
                                                                                                                                                                    ratio of wind remains much inferior
                                                                                                                                                                    to that of hydraulics”.
                                                                                                                                                                                                              an energy storage system. A sort
                                                                                                                                                                                                              of “natural battery”, that contributes
    The large-scale project will use BIM                                             the drawing board in Europe, Africa,   of the hydroelectric dams.              Yet this ratio, which measures            heavily to making New Zealand
    (Building Information Modeling)         model is shared by all participants.     the Middle East, and beyond,”          With its six 90 MW-turbines,            the relationship between the              one of the lowest CO₂-producing
    to enhance efficiency, says             In the design phase, it will enable us   says Arnaud Gautier. The sun           the Benmore Dam totals a capacity       theoretical power of an installation      industrialised countries and
    Guillaume Romano. “VINCI’s BIM          to identify interface issues between     never sets on the supergrids.          of 540 MW, the equivalent of            and the power effectively produced,       a leading seller of carbon credits.

8   THE AGILITY EFFECT MAGAZINE                                                                                                                                                                                              NUMBER 5 - WINTER 2018    9
NEW JOBS AT THE HEART OF THE TRANSFORMATION - NO BREXIT FOR SUPERGRIDS WILLIAM ELDIN, THE EMOTIONAL AI - The Agility Effect
up electronic governance, which
                                                                                       will enable connected citizens to

     CÔTE D’IVOIRE
                                                                                       remotely carry out administrative
                                                                                       formalities such as responding to
                                                                                       the census, paying taxes and energy
                                                                                       and water bills and filing requests

     SPEEDS UP
                                                                                       for building permits.
                                                                                       Ivorians are also expected to be able
                                                                                       to access e-healthcare services and

     ON THE
                                                                                       e-training, which will be gradually
                                                                                       rolled out. The goal of the public
                                                                                       authorities is to connect healthcare
                                                                                       and education facilities to the

     INFORMATION
                                                                                       optical fibre network.

     SUPERHIGHWAY
                                                                                          Telecommunications
                                                                                          operators will install
                                                                                          mobile telephone
                                                                                          access points
                                                                                          on the optical fibre
                                                                                          installed by Axians
     Axians, the VINCI Energies              communication technologies," says
                                                                                          and then roll out
     information and                         Hicham Mghazli with pride.
     communication technologies                                                           Internet and digital
     brand, is helping to install            Launched at the end of 2016,
                                                                                          television services.
     the optical fibre backbone              the Axians project covers two
     that will enable Côte d'Ivoire          zones: the area between Abidjan,
     to accelerate the roll-out              Oumé and San Pedro in the east;
     of Information and                      and farther west the area near
     Communication                           Guiglo and the border with Liberia.       Broadband to the home
     Technologies (ICT)                      Telecommunications operators will
     throughout the country                  install mobile telephone access           Once the technical issues have
                                             points and then roll out Internet         been covered with the fibre roll-out,
     The goal is to lay 1,920 kilometres     and digital television along              the issue of mobile user solvency
     of optical fibre throughout.            the fibre, "which is installed in loops   remains. Observers agree that
     Côte d'Ivoire within two years.         to secure connection continuity,"         telecommunications operators
     "A huge project," says Hicham           says the Axians manager.                  and banks will have to invent new
     Mghazli, the Axians Telecom West        Paradoxically, Africa's delayed           economic models to take account
     Africa project manager on the spot.     installation of infrastructure            of wide disparities in the standard
     "We had to hire and train nearly        handicapped the development               of living.
     70 people to supervise the              of fixed-line Internet service and        The construction of pylons and
     implementation of this project.         fostered the popular mobile service       antennas for mobile service
     We also used local subcontractors.      that now puts the continent in a          will form the first phase of fibre
     Altogether, about 500 people are        good position to leapfrog a stage         operation, says Hicham Mghazli.
     working on the project."                of development and go directly to         "Following that, urban loops
     Axians is building the bulk of the      high-value-added mobile services.         will be installed, from which
     symbolically-named cross-country                                                  telecommunications operators will
     "information superhighway" that                                                   be able to offer FTTH, in other words
     this 7,000 km backbone (the nerve       Connected citizens                        broadband Internet service to
     centre of a high-speed broadband                                                  the home," says the Axians manager
     network) represents. "It will connect   The Ivorian government has                - a high-quality connection that
     remote villages with the rest of        planned to connect all prefectures        many European Internet users can
     the country via information and         and sub-prefectures so as to set          still only dream of.

10   THE AGILITY EFFECT MAGAZINE                                                                     NUMBER 5 - WINTER 2018    11
NEW JOBS AT THE HEART OF THE TRANSFORMATION - NO BREXIT FOR SUPERGRIDS WILLIAM ELDIN, THE EMOTIONAL AI - The Agility Effect
OPTICAL FIBRE GETS                                                                                                                More on

                                                                                                                                theagilityeffect.com
     A NEW LEASE ON LIFE

     With the support of Axians,
     deeptech company CAILabs is
     developing a new technology
     that increases the data rate of
     multi-mode optical fibre
     by a factor of 400.
     Constantly increasing network
     data rates are rendering
     the transmission capacity of aging
     optical fibre obsolete - particularly
     the multi-mode systems used to
     communicate over short distances,
     for example on campuses.

     Three French optics researchers
     at the Kastler Brossel laboratory in
     Paris, Nicolas Treps, Jean-François
     Morizur and Guillaume Labroille,            "A very beneficial                 made it an integral part
     have found a solution. They have
     developed a technology that
                                                 solution, especially               of its solutions and services offer.
                                                                                    "We roll out fibre for our customers
     reshapes the light beam to increase         for universities,                  with budgets that cannot be expanded,
     multi-mode fibre capacity by a
     factor of 400.
                                                 hospitals, urban                   and Aroona is proving to be a very
                                                                                    beneficial solution, especially for
                                                 transport systems,                 universities, hospitals, urban transport
     "We give a network a new lease on
     life for - at most - only half what it
                                                 and office                         systems, office buildings, and industrial
                                                                                    facilities where re-cabling work
     would cost to re-cable, and we do           buildings."                        requiring production to shut down
     so without disrupting the customer's                                           would be problematic," says Juan
     activity by installing a passive                                               Lopez, Technical Director at Axians
     module directly at the fibre arrival                                           Communication & Systems France.
     point," says CAILabs CEO                 VINCI Energies ICT brand Axians       Aroona is a solution derived from
     Jean-François Morizur who,               identified the new CAILabs range of   Proteus, which has existed since
     together with Guillaume Labroille,       products, called Aroona, during       the company was founded (whereas
     founded the start-up in 2013.            the 2016 VivaTech show and has now    Aroona only began in 2015).

12   THE AGILITY EFFECT MAGAZINE                                                                                                                       NUMBER 5 - WINTER 2018   13
NEW JOBS AT THE HEART OF THE TRANSFORMATION - NO BREXIT FOR SUPERGRIDS WILLIAM ELDIN, THE EMOTIONAL AI - The Agility Effect
AGILITY LEADER

                                   WILLIAM ELDIN,
                                   TECHNOLOGY
                                   SERVING
                                   EMOTION

                                   This serial entrepreneur has been developing the XXII
                                   company, which specialises in artificial intelligence,
                                   for the past three years. The company's vision focuses
                                   the technology squarely on the human being.
                                   Make no mistake about it, this          A fan of Daft Punk, William Eldin
                                   30-something founder of a start-up      and his partner and childhood friend
                                   focused on artificial intelligence      Damien Mulhem gave the company
                                   is not a true believer in a rosy        the name of an electronic music
                                   technological future. He would          group that he founded at the age
                                   be more likely to claim anti-geek       of 14. He is a serial entrepreneur.
                                   status. William Eldin, co-director      After setting up a network of stores
                                   of the XXII company, advocates his      to sell highway radar detectors in
                                   own vision of a return to basics.       2005, he joined forces with Fabrice
                                   "Our company's vision," he says,        Pierlot, the founder of Coyote System,
                                   "is to augment the human being          a specialist in radar warning and
                                   and his perceptions in order to         driver assistance systems. After
                                   develop a form of emotional             eight years, he sold his shares
                                   quotient that we seem to have lost      and in 2015 invested €1 million in
                                   to some extent. Technology is there     XXII and the artificial intelligence
                                   to handle all the routine issues        adventure, encompassing artificial
                                   of life in society so that we can pay   intelligence, gaming, nano-sciences
                                   more attention to ourselves."           and marketing.

14   THE AGILITY EFFECT MAGAZINE                                                          NUMBER 5 - WINTER 2018    15
NEW JOBS AT THE HEART OF THE TRANSFORMATION - NO BREXIT FOR SUPERGRIDS WILLIAM ELDIN, THE EMOTIONAL AI - The Agility Effect
At the intersection of science
     and engineering
                                                                                                                                                                  AGILITY FOCUS
     Rather than AI, William Eldin prefers
     to talk about "deep technology",
     a concept "at the intersection
     between science and engineering,"
     which is aimed at "helping
     companies apply very sophisticated
     algorithms to their own specific
     needs."

                                                                                                                                   NEW JOBS
     But priority is given to the human
     being. "People don't come to us
     to work on an algorithm for a single
     use," he says. "They come to look at

                                                                                                                                 AT THE HEART
     a wide variety of issues. This means
     putting on our boots and going
     to look at a worksite to see what
     the actual concrete issues are.

                                                                                                                                    OF THE
     Someone with a PhD in artificial
     intelligence who spends his time in
     front of a computer never does that.
     Our work straddles science and

                                                                                                                               TRANSFORMATION
     execution."

                                             the way in which the human being        they interact, as case studies."
        "Our company's                       uses the technology."
                                             "This approach brings us together
                                                                                     The entrepreneur adds, by way
                                                                                     of illustration, "For example, in an
        vision is to augment                 around our 'Human Beyond Digital'       airport, a passenger arrives with
        the human being                      credo," says Julien Guillaume, who
                                             adds that William Eldin also brings
                                                                                     a piece of luggage and both are
                                                                                     given the same identifier.                            Half the jobs that will exist ten years from now do not yet exist today.
        and his perceptions                  "a passion for communication and        If the intelligence behind the CCTV              This universally acknowledged fact brings the transformation now taking place
        in order to develop                  a talent for education."
                                             The young entrepreneur, who now
                                                                                     camera sees the passenger move
                                                                                     away from his luggage, beyond
                                                                                                                                    into sharp focus. The radical change now under way, to a greater or lesser degree,
        a form of emotional                  heads a team of 60 employees in         a certain distance and a certain
                                                                                                                                       in organisations, processes and whole sectors of activity is well documented.
                                                                                                                              Its somewhat less well-known impact on skills, jobs and profiles deserves the full attention
        quotient that we                     Suresnes, France along with six
                                             people in Shenzhen, China and
                                                                                     amount of time this information
                                                                                     is reported to the control centre so         of businesses, because the digitalisation cannot achieve its full potential without the
        seem to have lost."                  two in a recently-opened office         that action can be taken as needed.                           men and women who are and will be implementing it.
                                             in Seattle, Washington, works with      At Paris-Charles-de-Gaulle, there are      Augmented reality, virtual reality, artificial intelligence, increasingly complex algorithms,
                                             large companies such as                 12,000 cameras and it is impossible       big data management and storage technologies are just some of the skills that are already
                                             BNP Paribas, Bouygues Telecom,          to watch them all at the same time."          in high demand and will be increasingly important as time goes on. In the new job
     This approach is what prompted          Clear Channel, Dassault, Google,        What is William Eldin's secret?
     VINCI Energies to present XXII to       Groupe M6, GRDF, Havas, L’Oréal,        Managing agility and... risk. "Agility
                                                                                                                                      environment now taking shape, energy, buildings, cities, industry and of course
     its network (business units and         Netflix, Novartis, Samsung, Sanofi,     is first and foremost a culture,              the new communication technologies will be in the forefront of the transformation.
     customers) at the most recent Viva      SNCF, Shiseido, and TF1.                the culture of speed. At XXII, we
     Tech event, held from 24 to 26 May.                                             regularly organise 'serious games'                                 A paradigm shift for companies, p.18…
     "Industry, building construction,                                               on rapid response. But we always                          “Top-down management is a thing of the past”, p.20…
     energy and artificial intelligence      "The point of view of                   accommodate risk, because in our                               New profiles for the city of the future, p.22…
     touch on the full range of our          the human being"                        company people have the right to                            Electricity suppliers energised by big data, p.24…
     activities," says Julien Guillaume,                                             make mistakes. We do individual
     Open Innovation and Collective          "We developed this artificial           interviews every six months and
                                                                                                                                        The BIM focus of the building, p.26… IT, a pool of new skills, p.28…
     Intelligence manager at                 intelligence capability starting from   if a person hasn't failed at least                          AI at the heart of the factory of the future, p.30…
     VINCI Energies. "The advantage of       the point of view of the human          twice or three times, he or she has              Recruiting the next generation of engineers is a major challenge, p.32...
     William Eldin and his team is that      being," says William Eldin. "Our        not taken enough risks." Managing
     their highly pragmatic approach         learning method is simple: we start     slip-ups is a must for the former
     never leaves out the human aspect,      by looking at people and objects as     Coyote manager.

16   THE AGILITY EFFECT MAGAZINE                                                                                                                                                                            NUMBER 5 - WINTER 2018   17
NEW JOBS AT THE HEART OF THE TRANSFORMATION - NO BREXIT FOR SUPERGRIDS WILLIAM ELDIN, THE EMOTIONAL AI - The Agility Effect
AGILITY FOCUS                                                             jobs will require a major effort
                                                                                                                            to train employees and an active
                                                                                                                                                                      the future of construction, an action
                                                                                                                                                                      plan to solve the industry’s talents
                                                                                                                                                                                                               in-house advanced technology skills
                                                                                                                                                                                                               and 68% are worried about being
                                                                                                                            recruitment policy. For example,          gap“ report, encourage companies         able to attract qualified employees.
                                                                                                                            the WEF experts estimate that all         to undertake image campaigns
                                                                                                                            French employees should be given          to stress these positive aspects.
                                                                                                                            an additional 101 days of training        “In the infrastructure, building,        New methods
                                                                                                                            between now and 2022.                     and engineering sectors, your work

                   A PARADIGM SHIFT
                                                                                                                                                                      is practical: the building or bridge     “The so-called conventional
                                                                                                                                                                      you helped to put up is tangible,”       production and maintenance jobs
                                                                                                                            “Upskilling”                              says Romain de Laubier, Partner          will not disappear. But AI, big data,

                    FOR COMPANIES
                                                                                                                                                                      and Managing Director at the             and robotics will profoundly modify
                                                                                                                            Investment in upskilling is crucial,      Boston Consulting Group (BCG).           them. Decision-makers are going
                                                                                                                            at a time when industry and               “This is an advantage in an              to have to take these new working
                                                                                                                            engineering in the broad sense            increasingly virtual world.”             methods on board,” says Vincent
                                                                                                                            of the term are finding it difficult to   The introduction of new industrial       Saule, partner and change support
                                                                                                                            attract talent. However, companies        process technologies is a further        expert at Mazars.
                                                                                                                            in the building, energy, and              way to attract talent, provided          Pay is important, but it is not
                                                                                                                            infrastructure operation sectors          the change is well managed in a          the only decision criterion.
                                                                                                                            have a competitive advantage in           sector in which working methods          “What attracts talent is the quality

     Digital technologies are
     reshaping employment.                                                                                                                                                                                        “What attracts
     New jobs with a strong
     technology focus, which call                                                                                                                                                                                 talent is the quality
     for new skills, are emerging.                                                                                                                                                                                of the project.
     Companies are now coming
     to grips with the dual                                                                                                                                                                                       Young people want
     challenge of training their                                                                                                                                                                                  their work to be
     employees and hiring new
     profiles.                                                                                                                                                                                                    socially useful.”
     Data scientists, robotics experts,
     application developers, human-
     machine interface designers,
     load management specialists,                                                                                                                                                                              of the project,” says Vincent Saule.
     and artificial intelligence and                                                                                                                                                                           “Young people want their work to
     cyber-security experts are just some                                                                                                                                                                      be socially useful.
     of the talent required today                                                                                                                                                                              If the company can succeed in
     and in the future. People with                                                                                                                                                                            involving employees in a positive
     these profiles are in high demand in                                                                                                                                                                      project, they will stay. Companies in
     the labour market, and companies –                                                                                                                                                                        the construction sector are the new
     especially those that, like                                                                                                                                                                               cathedral builders, and they must
     VINCI Energies, work in                                                                                                                                                                                   call attention to that fact.”
     the infrastructure, building,                                                                                                                                                                             Mazars Partner Juliette Decoux
     industrial solutions, engineering,                                                                                                                                                                        adds that “Groups must also
     and maintenance sectors – must          16% of the total worldwide, but        several years, rising from 16%          the recruitment battle: at a time         have changed very little over            develop CSR (corporate social
     attract and retain them in order to     the percentage is expected to rise     to 32% of jobs in the sector by 2022.   when the younger generation is            the past few decades.                    responsibility) projects, for example
     remain competitive.                     to 19% by 2022. Conversely,            Meanwhile, the proportion of            anxious to serve the public interest,     The “Les dirigeants face à l’industrie   in the energy transition sector, with
     The “Future of Jobs 2018“ report by     the proportion of labourers,           mechanics and workers as well as        these companies build structures          4.0“ (top management and industry        which young people can identify.”
     the World Economic Forum (WEF)          engineers and mechanics is             inventory managers employed by          and facilities that are not only          4.0) study, carried out by Mazars        In the drive to invest work with
     addresses these issues in detail.       expected to fall from 38 to 30%.       power plants, refineries,               designed to last, but are increasingly    consulting firm together with            meaning, train employees in
     It identifies a score of these          In the energy and utilities sectors,   and factories is expected to decline    environmentally-friendly thanks           the Opinion Way Institute, shows         the new technologies, and recruit
     emerging jobs, all of which have        the percentage of digital              from 34% to 24%.                        to new standards. The Boston              that training and skills development     the right profiles for the present
     a strong technological focus.           transformation experts such as data    For companies, these statistics         Consulting Group experts, who             is the second greatest concern           and the future – to redefine skills
     In the infrastructure sector,           scientists and big data specialists    reflect a paradigm shift.               notably took part in the World            of top managers, just after cyber-       and transform jobs - the focus is
     these jobs currently account for only   is expected to double over the next    The re-definition of skills and         Economic Forum’s “Shaping                 security: 70% fear a shortage of         more than ever on the human being.

18   THE AGILITY EFFECT MAGAZINE                                                                                                                                                                                              NUMBER 5 - WINTER 2018   19
AGILITY FOCUS                                                           in VINCI Energies’ technology-
                                                                                                                           focused segment are under
                                                                                                                                                                 Top-down management is a
                                                                                                                                                                 thing of the past and today’s
                                                                                                                                                                                                            and “too generous” to submit a
                                                                                                                                                                                                            job application. But here again,
                                                                                                                           pressure in most of our markets.      talent wants a more participatory,         we have an “all at the same
                                                                                                                                                                 collaborative approach.                    time” expectation. In a group like
                                                                                                                                                                 Our business model based                   VINCI Energies, which includes
                                                                                                                           For today’s young graduates,          on networked human-scale                   a wide range of technologies
                                                                                                                           pay is no longer the only             business units lends itself to             in all its solutions and services

                 “TOP-DOWN
                                                                                                                           criterion...                          the development of a 21st century          and operates against a backdrop
                                                                                                                                                                 style of leadership. Working on            of accelerating transformation,
                                                                                                                           P.L. True. Workplace atmosphere       it helps us recruit talent, but, to        we also need people who are

               MANAGEMENT IS
                                                                                                                           and quality of life, work content     repeat, it also helps us keep our          well versed in state-of-the-art
                                                                                                                           and interest, values, management,     promise of offering meaningful,            technologies.
                                                                                                                           personal development and work-        motivating and fulfilling long-term
                                                                                                                           life balance are also important.      careers.

            A THING OF THE PAST”
                                                                                                                           Three decades ago, people aimed                                                  With technologies, skills,
                                                                                                                           for a career. Now they look for a                                                business activities and
                                                                                                                           workplace experience that offers      What about women                           markets changing constantly
                                                                                                                                                                 at VINCI Energies?                         and at an ever-faster pace,
                                                                                                                                                                                                            how does a business unit rise
                                                                                                                                                                 P.L. We still have far too few             to the challenge?
                                                                                                                                                                 (13%, across all activities, functions
                                                                                                                                                                                                            P.L. The keyword is “agility”
                                                                                   a whole: industry, “the industry of
                                                                                   the future” or “Industry 4.0”, which
                                                                                                                              Three decades                      and levels)! One of our major
                                                                                                                                                                 goals is to hire more women for            and it reflects VINCI Energies’
                                                                                   is increasingly digital, energy and        ago, people aimed                  our teams, if only because women           organisational structure.
                                                                                   transport infrastructure, with smart
                                                                                   grids, buildings, public facilities,
                                                                                                                              for a career.                      constitute half of humankind
                                                                                                                                                                 and thus form a talent pool we
                                                                                                                                                                                                            Our group employs 75,000 people
                                                                                                                                                                                                            and generates revenue exceeding
                                                                                   cities, etc.                               Now they look                      would be foolish to neglect. In            €10 million by a wide margin,
                                                                                   But there is a caveat: technology,
                                                                                   algorithms, digital activities and so
                                                                                                                              for a workplace                    addition, many of our customers
                                                                                                                                                                 and partners are making progress
                                                                                                                                                                                                            but our trademark and one
                                                                                                                                                                                                            of our success drivers is our
                                                                                   on only make sense if they serve           experience that                    in hiring women, and we must               special structure, which we have
                                                                                   people. This vision was reflected
                                                                                   in our participation at the most
                                                                                                                              offers fulfilment                  follow suit to keep pace with them.
                                                                                                                                                                 Lastly, it is now crystal clear that
                                                                                                                                                                                                            managed to retain: a flotilla of
                                                                                                                                                                                                            small boats, rather than a huge
                                                                                   recent Viva Technology, held in            and meaning.                       better gender balance has a very           aircraft carrier; autonomous
                                                                                   Paris in May 2018, where we                                                   beneficial effect on companies’            business units on a human scale
                                                                                   focused on the theme “Human                                                   creativity, growth and performance,        that are flexible, responsive and
                                                                                   beyond Digital”.                                                              on the quality of life of their teams,     agile, and that operate close to our
                                                                                                                                                                 on their ability to weather crises         customers. The key lies in being
                                                                                                                           fulfilment and meaning.               and on their corporate social              agile, accelerating our innovation
                                                                                   How would you describe                  All these aspects have become         responsibility.                            processes, integrating new work
                                                                                   the job market in the main              very important, and not just for                                                 and management methods and
                                                                                   countries where VINCI Energies          young people. But pay is still a      In your recruitment policy,                fostering relationships with our
                                                                                   operates?                               factor. It is an “all at the same     how important are soft                     suppliers, who are also substantially
                                                                                                                           time” expectation, if I could coin    skills compared to technical               innovating. But there is another very
     Patrick Lebrun, Deputy Managing Director of VINCI Energies,                   P.L. All of our job markets are         a phrase.                             qualifications?                            important factor: skills development
     analyses the changes taking place in expertise and business                   under pressure. For one thing,                                                                                           and ongoing training. We are
     activities as well as the new aspirations of young talent and                 the economy is improving virtually                                            P.L. Soft skills are crucial, especially   providing more training than ever,
     the ways in which companies must adapt.                                       everywhere, which is good news.         What practical changes has            in service activities, where people        but we will no doubt have to further
                                                                                   For another, our markets are            VINCI Energies made in                work in teams and in project               step up our efforts, with the support
     Could you tell us about the              The activities that are emerging     promising in the long term in both      this respect?                         mode. Attentiveness, generosity            of the new forms of learning that
     new business activities, new             and taking root are in fields such   transformation and acceleration.                                              and solidarity help build collective       are now emerging. We must make
     expertise and new profiles               as augmented reality, virtual        It is true that some countries          P.L. We are doing a lot of work       intelligence. Today, you can’t             all our business units into learning
     that are now taking hold                 reality, energy storage,             and some skills are under more          on our tools and our premises,        succeed with hyper-individualistic         organisations, in which every
     and emerging?                            increasingly complex algorithms,     pressure than others. There is          on employee skills development        whiz kids. In fact VINCI based its         employee is constantly learning and
                                              artificial intelligence, big data    over-employment in Switzerland,         and on the management of our          most recent recruitment drive              acquiring new skills, including in
     Patrick Lebrun. Half of all the          utilisation, image processing        the Netherlands and Germany.            business units, for which             on soft skills, encouraging those          his or her day-to-day work. This is
     business activities that will exist in   and very precise geo-location.       In France, unemployment remains         the cornerstone is what we call our   who are “too ambitious”, “too              prerequisite for our success going
     10 years’ time do not yet exist.         They cut across VINCI Energies as    high, but the skilled jobs required     “shared budget/strategic plan”.       bold”, “too creative”, “too curious”       forward.

20   THE AGILITY EFFECT MAGAZINE                                                                                                                                                                                          NUMBER 5 - WINTER 2018    21
AGILITY FOCUS                                                                 specialists in such fields as urban
                                                                                                                       planning to help them better
                                                                                                                                                                   collected. But Thierry Czech warns
                                                                                                                                                                   that “We must be careful not to
                                                                                                                                                                                                             that you can tell whether they are
                                                                                                                                                                                                             genuinely efficient,” says Thierry
                                                                                                                       understand the issues faced by the          over-engineer security and to design      Czech. The most recent emerging job
                                                                                                                       customer. “We operate increasingly          protection systems that match             that can help the suppliers of smart
                                                                                                                       as a partner of the city and not just a     the value of the data.                    city solutions is the social media
                                                                                                                       supplier,” says Thierry Czech. Three        The task of determining the end-          specialist who can oversee the new
                                                                                                                       Omexom entities already have urban          to-end security level must be jointly     communication tools.

                          NEW PROFILES
                                                                                                                       planning type capabilities.                 performed by the customer, the            “In calls for tender, we are increasingly
                                                                                                                       The smart city requires big data, and       project manager, and the encryption       seeing a requirement for participatory
                                                                                                                       the first requirement is to aggregate       specialist.” Previously, no IT            applications, which must be

                         FOR THE CITY OF
                                                                                                                       data to improve the operation of            precautions were needed to manage         managed” says the Omexom
                                                                                                                       services. Data collection requires          a public lighting system. Today,          technical and innovation manager.
                                                                                                                       installation of electronic sensors,         the messages displayed on
                                                                                                                       for example to monitor urban traffic.       connected message boards can

                           THE FUTURE
                                                                                                                       This change has generated a need for        be intercepted and altered, as             Singapore, a smart city
                                                                                                                       people such as data scientists, who         happened recently in Paris during          laboratory
                                                                                                                       have skills that did not yet exist just a   the 2017 French presidential
                                                                                                                       few years ago. These various experts        election.                                  The city-state of Singapore
                                                                                                                       are able to organise data collection        To attract such specialists, providers     (population 5.8 million) presents
                                                                                                                       and transmission, and manage data           are developing a variety of measures       itself as a smart city laboratory.
                                                                                                                       storage and processing. The work            and taking initiatives ranging from        The multi-ethnic (75% Chinese,
                                                                                                                       continues with statistical analysis         start-up incubators to calls for           14% Malay, 9% Indian)
                                                                                                                       and then, by accretion, evolves             projects via hackathons. These             city has invested heavily in data
                                                                                                                       towards predictive vision; these tasks      measures also appeal to AI specialists,    collection and processing
     An increasing number           The new challenge facing urban areas     needed for city digitalisation.           use artificial intelligence algorithms.     who can operate the algorithms             to improve such things as traffic
     of smart city projects are     is to connect the city with users of     “If the mayor is a visionary, he grasps                                               that process the masses of data            flow, safety, and location
     prompting collection of        infrastructure, transport systems,       that this change is more a source                                                     collected from the public space, and       of day-care centres.
     massive amounts of data        buildings, and energy in order to make   of progress than a loss of control        Properly defining needs                     who are also very much in demand.          The government’s Smart Nation
     that must be checked,          the city more efficient. But the smart   over city administration,” says Thierry                                               “The world has become virtual. This        programme was launched
     processed, and secured         city is often held back by the           Czech, technical and innovation           Another skill sought by suppliers of        fosters innovation but also generates      in 2014 and the city hosts
     in a complex process calling   separation of municipal services,        manager at Omexom (VINCI Energies).       smart city solutions is cyber-security      substantial complexity. It is only when    the annual World Cities Summit.
     for special skills.            which impedes the collaboration          For this reason, providers seek           to ensure the integrity of the data         you implement these programmes

22   THE AGILITY EFFECT MAGAZINE                                                                                                                                                                                             NUMBER 5 - WINTER 2018      23
AGILITY FOCUS                     looks to start-ups to acquire these
                                                                                 capabilities. “For example, we are
                                                                                                                       increasingly connected.
                                                                                                                       The teams have the expertise to
                                                                                                                                                             concrete results and work up a
                                                                                                                                                             package solution for a customer.
                                                                                 working with Sterblue to carry        recover and use some of this data     Their job with us is not like the job
                                                                                 out electricity pylon inspections     but they do not yet have the skills   of a pure data or IT player, who is
                                                                                 using drones. The photos are          to interpret it more broadly and      not always able to understand our
                                                                                 then decoded using an algorithm       to make wider use of it.              industrial customers.”
                                                                                 trained by our experts,” says         This means that we must attract

                ELECTRICITY
                                                                                 Benoît Kieffer.                       data scientists and data analysts
                                                                                                                       - two profiles that are in high
                                                                                 The next step is to develop an        demand.
                                                                                                                                                                “At VINCI Energies,

            SUPPLIERS ENERGISED
                                                                                 automated drone flight and
                                                                                 photography programming               However, the VINCI Energies              the data scientist
                                                                                 solution. When combined with
                                                                                 the machine learning algorithm,
                                                                                                                       brand has advantages enabling
                                                                                                                       it to attract these data wizards.
                                                                                                                                                                is not going to be

                BY BIG DATA
                                                                                 this gains time by preparing          “At VINCI Energies, the data             sitting there coding
                                                                                 the work of the expert.
                                                                                 The Omexom brand business
                                                                                                                       scientist is not going to be
                                                                                                                       sitting there coding 24 hours a
                                                                                                                                                                24 hours a day.
                                                                                 units have to analyse and             day, disconnected from reality,”         His or her work
                                                                                 process an increasing volume
                                                                                 of data generated by equipment
                                                                                                                       says Benoît Kieffer. “His or her
                                                                                                                       data work will be combined with
                                                                                                                                                                will achieve
                                                                                 that is increasingly digital and      expertise in our sector to achieve       concrete results.”

     The digitalisation of                and electricity sector jobs must
     electrical infrastructure            adjust to the new circumstances.
     calls for new skills. Big data       “The first phase of the digital
     expertise is at the heart            transition, which may seem basic,
     of this transformation.              is to digitise all paper documents
                                          used on worksites. This does not
     According to the International       revolutionise the job of the field
     Energy Agency’s Digitalization and   technicians, but it does directly
     Energy 2017 report, digital tools    affect the way they work.
     will enable electricity suppliers    We therefore need people who
     to improve their productivity        are able to understand the
     and reduce their costs. Digital      specifics and limitations of our
     technologies can make electricity    activities and to engage in dialogue
     grids smarter and reduce operating   with the developers of these digital
     and maintenance costs as well        solutions to ensure that they are
     as capital investment.               adapted to our needs and therefore
     In predictive maintenance,           adopted,” says Omexom digital
     connected sensors can be used        innovation project manager
     to repair equipment before a fault   Benoît Kieffer.
     occurs. The data generated by        What is needed is people who
     the sensors can also be used to      understand the business activity
     adapt the use of the equipment       as well as IT architectures and
     to its capacity and to grid          database management. Example:
     requirements. In infrastructure      digital innovation manager.
     management, new technologies
     such as drones can facilitate
     maintenance of pylons – though       Attracting the big data
     of course, expertise in piloting     wizards
     the small flying machines as well
     as processing and exploiting         Alongside the traditional jobs that
     the images they capture is           digital technologies are improving,
     required!                            new skills are emerging in such
     In all these cases, big data is at   fields as big data, blockchain,
     the heart of the transformation,     and machine learning. Omexom

24   THE AGILITY EFFECT MAGAZINE                                                                                                                                            NUMBER 5 - WINTER 2018   25
AGILITY FOCUS                    maintenance in a call for tender,”
                                                                                 says Philippe Conus by way of
                                                                                                                          be processed and also protected,
                                                                                                                          since digital technologies always
                                                                                                                                                                  innovative employer image,
                                                                                                                                                                  has just sponsored a class at the École
                                                                                 illustration.                            entail a risk of cyberattack.           Supérieure des Travaux Publics-Paris
                                                                                                                          A year ago, VINCI Facilities set up     (ESTP) engineering school.
                                                                                                                          a Facility Management Institute in
                                                                                 Ad hoc training                          partnership with the VINCI Energies
                                                                                                                          Academy to train its technicians         The green specialist,

                        THE BIM FOCUS
                                                                                 The next step after building             and engineers. The first sessions        a sought-after profile
                                                                                 information modelling is smart           started in June 2018, and others
                                                                                 building construction. BAS (building     are expected to follow soon.             In the building sector as in other

                       OF THE BUILDING
                                                                                 automation systems) and related          “We already have six facility            industrial activities, one profile
                                                                                 systems that are used to run             management and building energy           is in growing demand with
                                                                                 installations and infrastructure         efficiency training programmes.          the increasing attention being
                                                                                 must also now include digital            In coming months, we will be             paid to sustainable development
                                                                                 technologies in their processes.         adding BIM, business IT, etc.”           and environmental footprint:
                                                                                 “BAS is looking more and more            says Philippe Conus.                     the green specialist. A consulting
                                                                                 like IT,” says David Ernest. “We         Pending the effects of these training    firm such as Greenfish,
                                                                                 are getting to the point where IP        programs, there is a need to recruit     based in Brussels with offices
                                                                                 (Internet Protocol) networks will be     trained people to handle these           in Amsterdam and Paris, can
                                                                                 installed in buildings.” This involves   new jobs. This type of talent is in      train them and place them with
                                                                                 digital networks and digital devices     very high demand. VINCI Energies,        industrial and service companies.
                                                                                 that produce data, which must then       which leverages its attractive and

     The building industry, long           management, for example, brings
     considered conservative,              the quality of service provided by
     is today integrating an               the hotel industry and high-end
     increasing number of                  co-working sites to companies.
     technological innovations.            In 2017, to support this trend,
     The construction and                  VINCI Energies acquired Opal Group,
     maintenance sector is                 a company that makes hospitality
     therefore recruiting and              managers available to our
     training people to provide            customers and their end users,”
     the new skills required.              says Philippe Conus, Director
                                           of the VINCI Facilities brand.
     BIM (Building Information
     Modelling) manager, low energy        Digital technologies have also
     building technician, EPC (energy      generated increasingly complex
     performance contract) manager,        systems for managing buildings.
     home automation specialist,           BIM, for example, has given rise
     space planner: from construction      to new functions such as
     to maintenance, new jobs are          customer support in designing
     proliferating in the building         the operating BIM system.
     sector as it rapidly introduces       “In design, BIM managers rely
     digital technologies. Meanwhile,      heavily on 3D applications.
     more traditional jobs - such as       In operations, there is now
     bricklayer, heating specialist, and   a very substantial focus on
     electrician - are adapting to the     databases, which is new,” says
     new technologies (networks, IoT)      David Ernest, Innovation Director
     that are now used in heating,         at VINCI Facilities.
     climate control and lighting          Three new areas of BIM expertise
     systems.                              have been identified: BIM design
                                           and expansion; BIM administration
     This two-track change affects         (access rights, data integrity);
     both service and technical            and BIM maintenance (updating
     maintenance (or facility              of features). “Saint-Gobain
     management) jobs. “Hospitality        recently introduced BIM

26   THE AGILITY EFFECT MAGAZINE                                                                                                                                                 NUMBER 5 - WINTER 2018     27
AGILITY FOCUS   almost call it infrastructure ‘as a
                                                               code’,” says Olivier Genelot, Director
                                                                                                          Transformation requires
                                                                                                          changes in jobs and skills
                                                                                                                                                     this transformation. “We used AI
                                                                                                                                                     to automate the error identification
                                                               of the Axians brand (VINCI Energies).                                                 and classification process in
                                                               Moreover, thanks to software-              New jobs are emerging, for example         the IT system of a major bank,
                                                               defined technology, the network            that of the “enterprise architect”, who    which enables us to take
                                                               can identify applications, which           defines the company’s IT architecture      a proactive approach to managing
                                                               makes it possible to better manage         to support automation of the various       the infrastructure.”

                               IT, A POOL
                                                               them – for example, by optimising          processes.
                                                               quality of service or boosting security.   The integration teams must master
                                                               By designing applications with             the automation and virtualisation
                                                                                                                                                        “IT is currently

                             OF NEW SKILLS
                                                               micro-services and using “container”       tools, know how to interface
                                                               technologies, applications can also
                                                               be enabled to manage the resources
                                                                                                          the various pieces of equipment
                                                                                                          using APIs (Application Programming
                                                                                                                                                        being automated
                                                               they use. A retail site can, for           Interfaces) supplied by manufacturers,        and this means
                                                               example, trigger the use of additional
                                                               resources in the public cloud to cope
                                                                                                          and be able to design scripts that
                                                                                                          can operate comprehensive solutions.
                                                                                                                                                        programming,
                                                               with peak activity in the run-up to        Artificial intelligence, which optimises      configuration,
                                                               the holiday season. Plus, it can do so
                                                               automatically and in real time.
                                                                                                          or automates a large number of
                                                                                                          operations, is also accelerating
                                                                                                                                                        and writing scripts.
                                                                                                                                                        You could call it
     Information and                                                                                                                                    infrastructure
     communication technologies                                                                                                                         ‘as a code’.”
     are at the heart of the digital
     transformation. It is here that
     the new skills that will supply
     the other industrial and
     economic sectors are being                                                                                                                      “But this is more an adjustment
     developed.                                                                                                                                      of job descriptions than the creation
                                                                                                                                                     of new jobs,” says Olivier Genelot.
     Of course, hardware still exists,                                                                                                               “Most of our team members have
     but IT resources and infrastructure                                                                                                             a sufficient skillset to support our
     are distributed in the various                                                                                                                  customers.” Extensive training
     clouds or on-site, or even on edge,                                                                                                             must nevertheless be conducted
     when real-time processing or data                                                                                                               to keep pace with rapidly changing
     confidentiality requires local data                                                                                                             technologies. International reach
     processing. The revolution under way                                                                                                            is also beneficial. “We assiduously
     is the digital transformation of ICT,                                                                                                           cultivate the international dimension,
     driven by the spread of “software                                                                                                               particularly in specialist areas, and
     defined” technologies. Software and                                                                                                             this boosts our attractiveness,” says
     scripts now manage the fullrange                                                                                                                Olivier Genelot, who looks for people
     of resources and infrastructure                                                                                                                 who are adaptable.
     (data centre, company network,                                                                                                                  “We have also created cross-cutting
     telecommunication networks).                                                                                                                    communities that discuss the new
     This holds out huge possibilities:                                                                                                              technologies and share information
     first, the rollout and management                                                                                                               in order to accelerate a number
     of distributed infrastructure and                                                                                                               of developments.” Skills transformation
     the networks that connect it are now                                                                                                            is not limited to technology.
     being automated, making it possible                                                                                                             “Customers expect to receive advice
     to adapt in real time to keep pace with                                                                                                         to help them clarify their choices,”
     rapidly changing business. “Today,                                                                                                              says Olivier Genelot, “because
     we need to be able to integrate                                                                                                                 the range of technological options
     dynamic solutions and architectures                                                                                                             available - cloud, data centre,
     controlled by this software. IT is                                                                                                              virtualisation, applications, etc. – is so
     currently being automated and we                                                                                                                broad. We are therefore also sharply
     need teams to programme, configure,                                                                                                             expanding our consulting expertise
     and write the scripts. You could                                                                                                                and services.”

28   THE AGILITY EFFECT MAGAZINE                                                                                                                                     NUMBER 5 - WINTER 2018       29
AGILITY FOCUS                       and must continuously acquire
                                                                                         new skills and even new reflexes.
                                                                                                                                  “But AI does not necessarily
                                                                                                                                  replace the operator. Quite often,
                                                                                         Designer-integrators also need to        it provides the operator with valuable
                                                                                         acquire new qualifications in cobot      support,” says Olivier Genelot,             “Factories
                                                                                         training, vision systems, predictive
                                                                                         maintenance statistics, cyber-
                                                                                                                                  Director of the Axians brand
                                                                                                                                  (VINCI Energies). “For example,
                                                                                                                                                                              have not yet
                                                                                         testing, and further specialist skills   we set up an AI solution at                 experienced

                   AI AT THE HEART
                                                                                         that cannot yet be predicted.            an industrial site that increases
                                                                                                                                  production volume by
                                                                                                                                                                              the digital
                                                                                                                                  10% by eliminating bottlenecks.             revolution that is

                  OF THE FACTORY OF
                                                                                         Requalification                          Data is collected from all machines
                                                                                                                                  and the AI system provides
                                                                                                                                                                              now taking place
                                                                                         “Factory automation entails              each operator with real-time                all around us.”
                                                                                         job requalification,” says               information. They are thus able

                      THE FUTURE
                                                                                         Valeo Compensation, Benefits             to manage their production cells
                                                                                         and Training Director, Patrick           in such a way as to optimise the
                                                                                         Benammar. The good news is that          operation of the factory as a whole.     and will not require requalification.
                                                                                         the disruption is reducing the                                                    It is therefore up to integrators
                                                                                         number of tedious and arduous            If the interface is well designed,       to design appropriate AI solutions
                                                                                         jobs and replacing them with             the AI solution is a fairly natural      based on the user’s needs and
                                                                                         PLCs and skilled jobs.                   extension of the operator’s work         working environment. This means
                                                                                                                                                                           that integrators need to have
                                                                                                                                                                           much broader knowledge than
     Big data and artificial                   paying them high salaries in order                                                                                          algorithms.
     intelligence skills are in                to overcome the talent shortage is
     high demand to operate                    challenging.                                                                                                                However, the algorithms that are
     increasingly high-tech                                                                                                                                                used do require special expertise.
     Industry 4.0 production                   However, industrial companies                                                                                               To attract artificial intelligence
     facilities.                               may have some time to prepare.                                                                                              experts, VINCI Energies offers
                                               Bruno Nicolas, Director of the                                                                                              them challenging assignments and
     Will AI save industry? The Boston         Actemium brand (VINCI Energies),                                                                                            an international work environment.
     Consulting Group’s international AI       believes that despite headlines                                                                                             “We provide the geek atmosphere
     in the Factory of the Future study        about its exponential growth,                                                                                               they love,” says Olivier Genelot,
     found that 29% of respondents see         artificial intelligence is in fact only                                                                                     who says that admittedly there
     artificial intelligence, which can        gradually being introduced at                                                                                               is also compensation pressure in
     potentially reduce production costs       industrial sites. “Given the cost of                                                                                        these sought-after jobs.
     by 20%, as the leading productivity       these investments and the need
     driver. As a result, 87% of factory       to safeguard the quality of the
     managers said they planned to             finished product, digitalisation
     install AI solutions in their factories   4.0 remains narrowly targeted at
     within the next three years.              specific types of equipment where                                                                                            In Germany, Industry 4.0
     This revolution raises the crucial        the potential gains are highest.                                                                                             learning factories
     issue of who is to manage these           For example, wireless sensors,
     machines running on algorithms.           a data processing system, and a                                                                                              Training in the new jobs
     Employees must be trained to              touch screen can be added to an                                                                                              generated by factory
     control and process the big data          existing automated line to give                                                                                              digitalisation is a major focus
     that fuels AI. The problem is that        the operator-technician additional                                                                                           of attention in Germany, where
     it takes employees a long time to         decision-making support. Factories                                                                                           the Industry 4.0 concept was
     acquire these skills, while artificial    have already been through                                                                                                    invented in 2013. A score of
     intelligence is progressing at            the automation revolution but have                                                                                           learning factories are training
     breakneck speed. The alternative          not yet experienced the digital                                                                                              operators in conditions very
     is to recruit data scientists. But        revolution that is now taking place                                                                                          close to reality. The radical
     such experts are in high demand           all around us.”                                                                                                              change is supported by the
     across all economic sectors, and                                                                                                                                       trade unions. IG Metall, for
     attracting them into an industrial        As a result of this change in                                                                                                example, has introduced training
     sector that can hardly be said to         the human-machine interface,                                                                                                 programs for shop stewards.
     have an up-to-date image and              operators now serve as technicians

30   THE AGILITY EFFECT MAGAZINE                                                                                                                                                         NUMBER 5 - WINTER 2018    31
AGILITY FOCUS

                                                                                                                                                 BOLD
     RECRUITING THE NEXT GENERATION                                                                                                             TIMES
     OF ENGINEERS IS A MAJOR CHALLENGE
                                                                                                                                                  ARE
                                                                                                                                               DRIVEN
     I joined VINCI Energies in 1991,         for the best and brightest new            their careers. All of these have
     moving to the UK business in 2010,       engineers – and developing them –         already made a huge contribution
     and in that time one thing has been      very seriously.                           to our business, and in return,

                                                                                                                                                   BY
     constant – the challenge we and our      Our values are essential to our           we make a huge contribution
     customers face in finding people         offer to people starting their careers    to their development.
     interested in the engineering sector     in engineering. We trust and              We also recognise there is more
     and with the right engineering skills.   empower our employees from day            to be done in ensuring the pipeline

                                                                                                                                                 BOLD
     In their latest report on the state      one, and expect people to take on         of future engineers remains open.
     of engineering, Engineering UK           responsibility for projects from          To this end, we work with the WMG
     estimate that 124,000 people are         the start.                                Academy in Coventry and Solihull,

                                                                                                                                               PEOPLE
     needed to meet demand for core           Innovation and entrepreneurship           and are commissioning work
     engineering roles every year – but       also lie at the heart of our business,    which offers year 11 pupils
     that the UK is falling up to 59,000
     short.
                                              and employees quickly gain
                                              the opportunity to work with
                                                                                        the chance to work on a ‘design and
                                                                                        make’ project that contributes 50%                                                         SAMANTHA
     There are many reasons for this
     shortfall, but one of the major
                                              the latest technologies and
                                              techniques in tackling business
                                                                                        towards a GCSE Award in Systems
                                                                                        & Control.                                                                                 DAVIES
     causes is that engineering finds         challenges.                               This approach to attracting and                                                            SKIPPER OF THE INITIATIVES-
     it hard to appeal to young people        This helps our employees build up         retaining engineering talent has                                                           CŒUR SAILBOAT.
     thinking about their future.             their professional experience.            worked for us, and as                                                                      VINCI ENERGIES,
     To give credit where it’s due,                                                     the businesses we work with adopt                                                          PERFORMANCE PARTNER.
     institutions and organisations like                                                their own approaches to address
     Engineering UK and the Royal             Recruiting and retaining                  this challenge, we can see a bright
     Academy of Engineering recognised                                                  future for engineering.
     the problem several years ago, and       This approach means we are better
     their action is starting to pay off.     able to help keep people in our
     However, there is still much more        business at VINCI Energies and in
     to do, especially to attract women       engineering in general.                                                         Digital transformation and energy transition accelerator, VINCI Energies boost the reliability, safety and efficiency of energy,
     into engineering degrees                 To attract people into the business,                                            transport and communication infrastructure, factories and buildings.
     and careers. The challenge, across       we have brought in a new Modern
     the board, is to turn this surge         Apprenticeship Scheme, a Graduate                                               GIVING MEANING TO OUR COMMITMENT AND LIVING OUR VALUES EVERY DAY!
     of interest into interesting and         Advancement Programme and
                                                                                                                              VINCI-ENERGIES.COM
                                                                                                                                                                           Social icon

     rewarding careers in engineering.        dozens of internships opportunities
                                                                                                                                                                           Rounded square
                                                                                                                                                                           Only use blue and/or white.

                                                                                                                                                                           For more details check out our
                                                                                                                                                                           Brand Guidelines.

     Successfully tackling this challenge     in all our Business Units, resulting in
     is central to VINCI Energies as          a sharp increase in the number            Rochdi Ziyat                          VINCI Energies supports
     a business, and we take the search       of people joining us as they begin        CEO, VINCI Energies UK & ROI

32   THE AGILITY EFFECT MAGAZINE                                                                                                                                                                                                 NUMBER 5 - WINTER 2018   33
distributors such as Amazon are
                                                                                                                           seeking to control all aspects of

     THE AUTONOMOUS
                                                                                                                           delivery. PwC says that "The truck
                                                                                                                           will soon be integrated in the real-
                                                                                                                           time logistics information system
                                                                                                                           that connects the entire goods

     TRUCK AT THE
                                                                                                                           transport value chain, from
                                                                                                                           the supplier to warehouses,
                                                                                                                           distributors and the final customer."

     CROSSROADS OF
     THE TRANSFORMATION
                                                                                                                              "The truck will
                                                                                                                              soon be integrated
                                                                                                                              in the real-time
                                                                                                                              logistics
                                                                                                                              information system
                                                                                                                              that connects
                                                                                                                              the entire goods
                                                                                                                              transport value
                                                                                                                              chain."

                                                                                                                           Cost reductions

                                                                                                                           The technology disruption
                                                                                                                           is expected to result in a 5%
                                                                                                                           reduction in the cost of logistics
                                                                                                                           and maintenance for transport
                                                                                                                           companies by 2020 and a 10%
                                                                                                                           reduction by 2030. The savings will
                                                                                                                           be primarily due to the two-thirds
                                                                                                                           reduction in the cost of the truck
                                                                                                                           driver. However, "The human being
                                                                                                                           will remain at the heart of the         the conquest of autonomy               energy. The arrival of the Tesla
                                                                                                                           value chain, but will be reassigned     possible. Connections with fixed       truck will dispel the idea that
                                                                                                                           to different tasks," says the lead      facilities such as toll stations       the internal combustion engine
     A decade from now, the autonomous truck will be a reality disrupting the wholesale,                                   author of the PwC study. The "last      and parking areas, as well as          is needed for long-distance
     retail and logistics sector. The electric, connected truck will both protect the environment                          kilometre" issue remains, as does       with companies, can lead to            travel. "Autonomy fosters electric
     and deliver technological performance.                                                                                the issue of customer contact at        improved itineraries as well as to     solutions for haulage," says
                                                                                                                           delivery. It is expected that new       optimisation of the logistics chain,   Laura Brimont, a researcher at
     On the road to the self-driving        the driverless car in the city, but      the arrival of the driverless truck   jobs will be created.                   with virtually real-time adaptation    the Institut du développement
     vehicle, the electric car may be       that the ignition has already been       in most industrialised countries by                                           of supply and demand. Trucks will      durable et des relations
     overtaken by the truck. A study by     turned on for the connected truck.       2030 will have an impact on the                                               be connected with each other to        internationales.
     PwC, "The era of digitized trucking:   In addition, it has an electric motor:   road haulage market and beyond        "Platooning"                            exchange traffic and travel time       The autonomous truck will be
     transforming the logistics value       Tesla announced at the end of 2017       that on the retail and e-commerce                                             information in real time. This will    safer and more environmentally
     chain" reinforces the idea that it     that it will be introducing a battery-   industries. In France, for example,   The combination of connectivity         enable them to form convoys            friendly. The digital transformation
     will take time to resolve the safety   powered truck with a driving range       road haulage accounts for 87%         and processing of data tracked by       in a "platooning" system that will     meets the energy transition – on
     issues raised by the use of            of 800 km. According to PwC,             of goods transport. Meanwhile,        sensors of all types is making          better control travel and save         the road.

34   THE AGILITY EFFECT MAGAZINE                                                                                                                                                                                        NUMBER 5 - WINTER 2018   35
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