New Zealand Public Service Association Te Pükenga Here Tikanga Mahi - PSA

New Zealand Public Service Association Te Pükenga Here Tikanga Mahi - PSA
Report to 2008 Congress                New Zealand
                          Public Service Association

                                  Te Pükenga Here
                                      Tikanga Mahi
New Zealand Public Service Association Te Pükenga Here Tikanga Mahi - PSA
New Zealand Public Service Association Te Pükenga Here Tikanga Mahi - PSA

                                         PSA LEADERSHIP						                                 1
                                         An extraordinarily busy year – and more to come:     2
                                         statement from the PSA president
                                         Good results: statement from the PSA secretariat		   3
                                         PSA governance						                                 4
                                         BUILDING UNION ORGANISATION				                      7
                                         PSA membership trends					                           8
                                         Workplace representation					                        11
                                         Te Rünanga o Ngä Toa Äwhina				                      14
                                         PSA networks						                                   15
                                         Communicating with members 				                      16
                                         INDUSTRIAL OUTCOMES					                             17
                                         Bargaining in the public sector 				                 18
                                         Bargaining in the health sector				                  22
                                         Bargaining in local government				                   23
                                         Pay and employment equity					                       24
                                         BUILDING INFLUENCE      				                         25
                                         Political influence						                            26
                                         Workplace productivity					                          29
                                         Council of Trade Unions					                         30
                                         LOOKING TO THE FUTURE					                           31
                                         General election 2008					                           32
                                         PSA CAPABILITY AND RESOURCES				                     33
                                         PSA staffing						                                   34
                                         Organisational development					                      35
                                         PSA services and extra benefits				                  36
                                         INTERNATIONAL ACTIVITIES       			                   37
                                         Public Services International					                   38
                                         ITUC							                                          38
                                         Pacific unions						                                 38
                                         Australia							                                     38
                                         Union Network International				                      38
 Te Pukenga Here Tikanga Mahi            APPENDICES 						                                    39
                                         Appendix 1 Board and committee members 			           40
                                         Appendix 2 Representatives 					                     41
New Zealand Public Service Association   Appendix 3 PSA submissions					                      41
Te Pükenga Here Tikanga Mahi             Appendix 4 Legal						                               42
                                         Appendix 5 Organisations with PSA coverage 			       43
PO Box 3817, Wellington

Phone: 04 917 0333


New Zealand Public Service Association Te Pükenga Here Tikanga Mahi - PSA
New Zealand Public Service Association Te Pükenga Here Tikanga Mahi - PSA

    PSA Leadership
                – AND MORE TO COME!
                Statement from the PSA president

                GOOD RESULTS
                Statement from the PSA secretariat

                PSA GOVERNANCE
                Executive Board
                Sector committees
                National delegates
                PSA Member Employee Group

  Report to
2008 Congress
New Zealand Public Service Association Te Pükenga Here Tikanga Mahi - PSA

An extraordinarily busy year
– and more to come!
    statement from PSA PRESident keith gutsell

The Report to Congress outlines the PSA’s            within the union about our philosophy.               servants in a wider forum. Congratulations to
activities over the past year, our plans, and the    As part of the debate, we hosted David Coats         him on this new role.
challenges we face.                                  from the UK thinktank The Work Foundation, on        Both national secretaries, Brenda Pilott and
All our actions are designed to further the PSA’s    a tour of New Zealand where he spoke widely          Richard, work tirelessly on behalf of members,
overall objective – to build a union organisation    on the future of public services.                    and my thanks to them, and to the committed
that advances the interests of members in the        Later on, a PSA roadshow called The Big Picture      and hardworking staff of the PSA.
current social, political, economic and industrial   met with delegates and members to explain            The PSA is in a strong position to face the
environment.                                         the latest developments in bargaining, PfQ3,         challenges that lie ahead, and it has been, or is
To this purpose, the PSA was extraordinarily busy    Democracy at Work, recruitment and the role          in the process of being further strengthened by
in the past year. Members are under increasing       of delegates.                                        new initiatives. These include the review of its
pressure – both as individuals facing rising food,   The PSA is still New Zealand’s largest union,        representative structures, greater investment in
fuel and accommodation costs, and as busy            although the growth in membership numbers            technology and information management, and
public servants heading into the New Zealand         reached a plateau during the year. As there is       its excellent financial stewardship of members’
general election cycle.                              indeed strength in numbers, the PSA launched         assets in difficult times.
We devoted considerable energy to bargaining         a recruitment drive in September which raised        The most pressing challenge facing the PSA is
collective agreements, with some very large          the union’s profile in workplaces and brought in     the general election at the end of the year. This is
agreements up for renegotiation, for example in      several hundred new members.                         always a time of great uncertainty for members,
health, with agreements covering around 15,000       The PSA’s public profile has also been raised        but you can be sure your union is working
members on the table.                                during the year by some excellent media work.        effectively, in top gear, to advance your interests
Before bargaining began, the PSA developed           PSA members are uniquely placed at the heart         – and by extension, those of all New Zealanders
sector-wide strategies that ensured we gained        of this country’s development, and it is time        who benefit from public services.
the most traction for members. We can be             they had a greater voice in vital debates about      At this year’s Congress I will stand down as
pleased with the results achieved, as you will       our national future.                                 president of the PSA, after two terms. These four
read in this report.                                 These debates will only become more intense          years have been challenging and rewarding, with
The PSA signed the third partnership agreement       as the election approaches. The PSA will take        many highlights including the third partnership
with government and the State Services               an active role in the general election, bearing      agreement, some great bargaining, and seeing
Commission in May 2007, called Partnership for       in mind the provisions of the Electoral Finance      the PSA develop as a dynamic and highly
Quality: Fairness and Public Value (PfQ3). This      Act. We will step up our work with political         effective organisation.
agreement is designed to strengthen day-to-day       parties to clarify their policies and to pass this   I would like to thank members, delegates and
partnership in the workplace, to foster greater      information to members, making the most of           the Executive Board for making my job so
productivity and work satisfaction.                  new technologies to convey emerging trends.          much easier. Their enthusiasm, ideas and effort
PfQ3 fits well within the PSA’s long-term            At another election, PSA national secretary          in our shared commitment to protecting and
strategy, Democracy at Work, which was also          Richard Wagstaff was elected as vice president       improving the lives of working New Zealanders
launched during the year. This strategy resulted     of the New Zealand Council of Trade Unions,          have lightened my responsibilities.
from decisions that were made at Congress in         which will enable him to advocate for public         It’s been a privilege to be at the helm, and I wish
2006, and is the result of a far-ranging debate                                                           the PSA continued success.

     The new partnership agreement fits well
     within the PSA’s long-term strategy,
     Democracy at Work, which was also
     launched during the year.
New Zealand Public Service Association Te Pükenga Here Tikanga Mahi - PSA

Good results
statement from PSA national secretaries
richard wagstaff and brenda pilott

This report is an opportunity to take stock of the   The common employment conditions are a major       improve productivity, but it is actually having
union’s performance and when we reflect on the       achievement by the PSA for members and are         the opposite effect as people become more
past year, it’s clear just how much progress has     a tangible result of the Partnership for Qualtiy   disillusioned and frustrated with its processes.
been made by and for members.                        agreement.
                                                                                                        The PSA has won some success, notably in
Our bargaining strategies enabled the union to       We were extremely pleased to see the partnership   areas of the Ministry for Social Development, in
work effectively to lift employment terms and        model being adopted in the health sector with      replacing performance pay with other systems.
conditions.                                          the new Health Sector Relationship Agreement,
                                                                                                        In recent months, too, we have been busy at a
                                                     which aims to apply partnership principles
Many members in health are about to move                                                                national political level, meeting with various
                                                     in district health boards. The PSA has been
onto new MECAs with improved terms and                                                                  leaders, as we head toward the election.
                                                     actively involved in the development of this
conditions. After the dark days of the 1990s,
                                                     agreement.                                         Unfortunately, public services were again thrown
when employment legislation tried to divide and
                                                                                                        into the arena as a political football, and we
weaken workers, this is good news.                   These developments, along with new bargaining
                                                                                                        have no choice but to enter the fray on behalf
                                                     strategies and the Democracy at Work strategy,
People are concerned about the wage gap with                                                            of members, who deserve a lot better than much
                                                     were taken back to members at The Big Picture
Australia. But the pay gap will not close without                                                       of the comment being made.
                                                     Roadshow that visited centres around the
decent settlements for members, and as the
                                                     country. Members told us that their ideas and      The PSA continues to be a strong voice for
largest union in New Zealand the PSA has a role
                                                     input had been realised in a form that sets a      professional public servants, often in situations
to ensure members are standard-setters for new
                                                     positive direction for the union.                  when our members cannot speak out on issues
pay settlements.
                                                                                                        themselves. Advocacy for ethical, strong, well-
                                                     At the same time, the usual work of the union
The new partnership agreement, Partnership                                                              resourced public services is a core part of our
                                                     has continued – training delegates, organising
for Quality: Fairness and Public Value, is an                                                           election campaign.
                                                     sites, member meetings, and involvement in
acknowledgement that union members, who are
                                                     restructurings such as that which occurred in      Whatever the outcome of the general election,
by definition committed to their jobs, have a key
                                                     the transport sector.                              the PSA will act rapidly and effectively to
role in building the efficiency of public services
                                                                                                        promote members’ interests. We are in a
and the prosperity of all New Zealanders.            And while much has been achieved, there is
                                                                                                        strong position to weather the coming months
                                                     still more to be done. Disability sector members
From partnership, flows the idea of common                                                              and members are clear in what they are
                                                     and health clerical and administration workers
employment provisions rolling out across the                                                            seeking: decent work, decent workplaces;
                                                     are clear examples of groups which have not
core public service. The first set of conditions,                                                       high performing workplaces; and public value.
                                                     benefited to the same degree in recent years as
improving leave for public servants, were                                                               Together we have greater strength to achieve
                                                     other members – employers and government
approved in May 2008. They include, for                                                                 this vision – a vision that promotes the well-
                                                     have been intransigent, and it is taking extra
example, five weeks annual leave after five                                                             being of all New Zealanders.
                                                     effort by the PSA to achieve change.
years service – a provision which contributes
to the PSA concept of decent work and decent         Performance pay is another area where change
workplaces.                                          must come sooner rather than later. Performance
                                                     pay was introduced with the idea it would

  The PSA is a strong voice for professional
  public servants, often in situations where
  they cannot speak out.
New Zealand Public Service Association Te Pükenga Here Tikanga Mahi - PSA

PSA governance
In June 2007 the PSA began a comprehensive           l	������������������������������������
                                                        Support for the conference for high           The body representing our Mäori members, Te
review of its representative structures. This           performing workplaces.                        Rünanga o Ngä Toa Äwhina, is made up of two
project has resulted in a number of proposed         l	�����������������������������������������
                                                        The Health Sector Relationship Agreement.     representatives from each sector committee.
changes, particularly around the operation
                                                     l	������������������������������������������
                                                        KiwiSaver, and related retirement savings     Sector committees met three or four times
of sector committees, Te Rünanga o Ngä Toa
                                                        issues.                                       during the year of 1 April 2007–31 March
Äwhina and delegates. Some proposals will go
                                                     l	��������������
                                                        Election 2008.                                2008.
before the PSA Congress in September 2008 for
discussion. Congress must ratify any changes.        l	����������������������������������
                                                        Recruitment month, September 2007.            For a list of sector committee members, see
                                                                                                      Appendix 1.
                                                     l	�����������������������������������������
                                                        Continued support for the Dan Long Trust.
These proposals are discussed in the “Workplace
Representation” section of this report, on           l	�������������������
                                                        Attendance at the Mäori       Koroneihana     For a list of organisations with PSA coverage
page13.                                                 (coronation).                                 and the sectors into which they fall, see
                                                                                                      Appendix 5.
                                                     l	��������������������������
                                                        The Electoral Finance Act.
PSA Executive Board                                  l	����������������������������������������
                                                        The local government elections campaign.
                                                                                                      COMMUNITY SECTOR COMMITTEE
The Executive Board is the PSA’s governing body.                                                      Representing members working in five industrial
                                                     l	���������������������
                                                        PSA life memberships.
It comprises the president, convenors of the                                                          groups, based on commonality of interest:
                                                     l	����������������������������������������
                                                        New directions for delegate development.      broadcast media, local government, tertiary
sector committees, the Rünanga convenor, a
PSA staff group representative, and the national     l	�������������������������������������������
                                                        Amendments to the Public Sector Bargaining    education, arts and culture, and energy.
secretaries.                                            Strategy.                                     There are national delegates committees for the
                                                     l	�������������������������������������������
                                                        State sector reform – participation at the    tertiary sector and local government.
                                                        “After the reforms” symposium.
The Executive Board met six times during the                                                          ENVIRONMENT SECTOR COMMITTEE
year 1 April 2007–31 March 2008 to provide           l	������������������������������������������
                                                        Royal Commission of Inquiry into Auckland     Representing members working in enterprises
strategic oversight of the work of the union.           Governance.                                   that are seen to be associated with land-based or
Significant issues before the board, and decisions   l	�����������������������������������������
                                                        Investment in information management and      environmental industries and science, including
made, included:                                         technology                                    Ministry of Agriculture and Forestry, Department
l	������������������������������������������
   Monitoring of PSA finances and industrial         l	������������������������������������
                                                        Developing a sustainability strategy          of Conservation, AsureQuality, Crop and Food,
    outcomes.                                                                                         Land Information New Zealand, AgResearch,
                                                     For a list of Executive Board members see
l	��������������������������������������������
   The review of the representative structures                                                        Environmental Scientific Research, Landcare
                                                     Appendix 1.
    of the PSA.                                                                                       and MetService.
l	�����������������������������������
   Implementing the strategic agenda,                PSA sector committees                            The National Science Committee brings together
    Democracy at Work, including The Big Picture                                                      members working in science in a number of
                                                     The PSA structure is divided into six sectors.
    Roadshow.                                                                                         enterprises, with a particular focus on the Crown
                                                     Each sector has a sector committee of elected
l	�����������
   Bargaining.                                                                                        Research Institutes.
                                                     delegates representing members from across
l   Partnership for Quality: Fairness and            the sector. Each sector committee has a PSA
    Public Value and the Common Employment           organiser in a committee support role.

                                                                                                                          In June 2007
                                                                                                                          the PSA began a
                                                                                                                          review of its
New Zealand Public Service Association Te Pükenga Here Tikanga Mahi - PSA

                                                                                                           The PSA structure

                                                                                                                 PSA MEMBERS

                                                                                                            WORKPLACE DELEGATES
GOVERNANCE SECTOR COMMITTEE                           TE RUNANGA O NGA TOA AWHINA                           Chosen by PSA members.
Representing members working in government            Representing the PSA’s Maori members, who
policy, revenue collection and administration,        work throughout the sectors.                          DELEGATE COMMITTEES
and Parliamentary Services, including the                                                                 Organisations with multiple
Department of Internal Affairs, Public Trust,         PSA national delegates                            workplaces may have regional and
IAG, Inland Revenue Department, Statistics New                                                           national delegate committees.
                                                      National delegates are delegates elected to
Zealand, Ministry of Foreign Affairs and Trade,
                                                      represent members’ views and interests at a
State Services Commission, Department of the
                                                      national level. This may mean engaging with the         SECTOR COMMITTEES
Prime Minister and Cabinet, and Te Puni Kökiri.
                                                      senior management teams of their organisations,        Each sector has a sector
HEALTH SECTOR COMMITTEE                               including chief executives. National delegate       committee of elected delegates
Representing members working in the health            committees are integral to the enterprise         representing members from across
sector, including mental and allied health            planning process.                                             the sector.
professions; clerical, administration and technical
services; Mäori and public health services; non-
governmental organisations and disability
                                                      PSA Member Employee                               TE RÜNANGA O NGÄ TOA AWHINA
                                                      Group                                             Has two representatives from each
services; and the Ministry of Health.
                                                                                                               sector committee.
INFRASTRUCTURE SECTOR COMMITTEE                       PSA staff are able to join the PSA and are
Representing members working in public sector         represented and recognised under the PSA
                                                                                                             PSA EXECUTIVE BOARD
agencies, including Ministry of Justice, Ministry     rules through the PSA staff group, the Member
                                                                                                         Comprises the president, sector
of Transport, Ministry of Defence, Customs            Employee Group (MEG).
                                                                                                        committee convenors, Te Rünanga
Department, Crown Law, and Department of              MEG has direct representation on the executive      convenor, secretariat, and staff
Corrections.                                          board, allowing staff who are PSA members               union representative.
SOCIAL SERVICES SECTOR COMMITTEE                      to have direct involvement, through their
Representing members who work in social services      representative, in the union’s governance.
                                                                                                        PSA ANNUAL GENERAL MEETING
such as the Ministry of Social Development,
                                                                                                         Executive board and delegates
Child Youth and Family, Department of Labour,
                                                                                                        representing each of the sectors.
ACC, Ministry of Housing, non-governmental
organisations, Ministry of Education, and the
education cluster.                                                                                         PSA NATIONAL CONGRESS
                                                                                                           The biennial conference of
                                                                                                        sector committee convenors and
                                                                                                         representatives. Sets the policy
New Zealand Public Service Association Te Pükenga Here Tikanga Mahi - PSA

                                                          July 2007

                                                          PARTNERSHIP FOR QUALITY

                                                 TongAn PSA
                                                 Acc – gone
                                                 BY LUncHTiMe
                                                 THe TrUTH
                                                 ABoUT PUBLic

                           PSA Journal July 2007       

    Maori make up close to 10 percent of PSA membership, and there are
    probably more Maori members who have not identified themselves
    as such. A new initiative for Maori members is the newsletter Nga
    Peka o Tatou, which began at the start of the 2008 year, and it is
    hoped through this newsletter to establish more contact with Maori
    working in public services and the state sector.

     Building Union
                Total membership
                Membership by sector

                workplace representation
                PSA delegates
                Health and safety representatives
                Review of workplace representation

                Te RUnanga o ngA Toa Awhina

                PSA networks
                PSA Pasefika
                PSAY – Young Workers

                Communicating with members
                Meetings with members
                National roadshows
                Resources and campaigns
                Electronic media

  Report to
2008 Congress

PSA membership trends

Total membership                                     The September recruitment drive was successful
                                                                                                            total Membership 2007 / 08
                                                     for the community sector as it coincided with the
At the end of March 2008, PSA membership                                                                    Date Members                 Fee paying
                                                     run up to local body elections, and the union’s
stood at 55,476, of whom 52,209 members were                                                                			                          members
                                                     campaign to actively support and engage local
fee paying. This compares to 55,093 (51,429) at                                                             Apr 07        55,219         51,501
                                                     body members in these elections.
the end of March 2007, meaning there was a
rise in paid membership during the year of 0.7       Environment                                            May 07        54,982         51,722
percent. This figure is in line with a significant   Membership within the environment sector over          June 07       55,043         51,816
slowing in union membership growth across            the last 12 months remained virtually static with
New Zealand.                                                                                                July 07       54,830         51,806
                                                     6774 members at the end of March 2008, which
The “churn” rate for membership is still around 20   was 29 more than at the end of March 2007.             Aug 07        54,723         51,601
percent, meaning that just to retain membership      Earlier growth in membership has slowed across         Sept 07       55,366         52,190
at current levels, some 10,000 new members           most enterprises. However, there has been
need to be recruited each year.                                                                             Oct 07        55,154         51,879
                                                     modest growth at the Ministry of Agriculture
The September recruitment drive in 2007              and Forestry, Department of Conservation,              Nov 07        55,247         51,997
focussed the union’s thoughts and energy on          Environmental Science & Research, NIWA
                                                                                                            Dec 07        55,088         51,705
the issue of recruitment generally, and some         and AgResearch. This growth is mainly being
new initiatives and ways of operating have           achieved by good outcomes for members in               Jan 08        54,954         51,716
resulted.                                            bargaining. The September recruitment month            Feb 08        55,295         52,057
                                                     achieved good growth in membership at
Membership by sector                                 AgResearch.                                            Mar 08        55,476         52,209

Community                                            Land Information New Zealand (LINZ) and
The community sector experienced a slight            Industrial Research Limited have experienced a      Membership remained generally steady in the
decline in membership, from 7141 at the end          larger than desired decline in membership, due to   various enterprises, with recruitment activity
of March 2007 to 7082 at the end of March            restructuring and loss of government funding.       most evident in bargaining situations. For
2008.                                                                                                    example, the union’s profile was raised at IAG
                                                     The sector committee takes an active interest
One factor in the decline was on-going               in membership growth, studying the regular          and Statistics NZ, resulting in above-average
redundancies at Television New Zealand, where        reports coming from finance and the assistant       recruitment during their bargaining.
a restructuring resulted in the loss of 130 jobs.    secretaries, and has developed specific             Recruitment tended to lessen in the December
Local government union membership is especially      recruitment strategies for areas of their sector.   – January period, as activity and profile lessened.
strong in Auckland, for example at Manukau                                                               The main reason for membership loss from the
City Council and Waitakere City Council. Other                                                           sector was members leaving their jobs, with
                                                     Membership began the period at 5964 at March
enterprises with high union density, include                                                             heavier than usual losses in May 2007 and
                                                     2007, and ended the year at 5916 members at
Radio New Zealand and Gisborne District                                                                  February 2008.
                                                     March 2008.
Council, while Television New Zealand is now
low density.

PSA membership trends                                                        continued

The September Recruitment initiative did assist      The membership spread in DHBs (in round             SOCIAL SERVICES
recruitment, although outcomes settled back          figures) is:                                        Membership change in the sector remained
into the usual pattern once the month was                                                                positive. Numbers rose from 10,207 at March
                                                     Auckland (three DHBs) 5000 members; Midlands
over.                                                                                                    2007 to 10,390 at March 2008, an increase of
                                                     (five DHBs) 2500 members; Lower North Island
Density at the Inland Revenue Department             (seven DHBs) 3000 members; South Island (six        183 members.
dropped over the 12 months from about                DHBs) 3000 members.                                 Factors affecting membership growth included
65 percent to about 51 percent. Although                                                                 an increase at Housing New Zealand, linked to
membership totals remained steady, density                                                               bargaining, and rises at ACC, possibly for the
                                                     The infrastructure sector experienced steady
was affected by IRD taking on new staff. This                                                            same reason. The recruitment month worked
                                                     membership increases through the year, with
has highlighted the challenge of recruiting new                                                          well at the Department of Building and Housing.
                                                     6333 members at March 2007 rising to 6748
staff, and having effective systems in place when                                                        Agencies with high membership density include
                                                     members at March 2008, an increase of 415
staff “churn” is reasonably high.                                                                        the special residential schools, the Ministry of
Little progress was made in areas of traditionally                                                       Social Development, including Child Youth and
                                                     The increases occurred mainly in the Department     Family, and the Education Review Office.
low density, such as Treasury and the SSC.
                                                     of Corrections, connected to bargaining. The
                                                                                                         Sector delegates are active in ensuring all new
HEALTH                                               Community Probation and Psychological
                                                                                                         staff are contacted when they start and are
In the year March 2007 to March 2008, total          Services section of Corrections had medium
                                                                                                         offered information and the chance to talk about
health sector membership fell by 138 to 17,938.      to high density, while the Prison Services had
                                                                                                         the PSA, PFQ, the Democracy at Work agenda,
Most members in the sector work for DHBs, with       low but growing density due to a competing
                                                                                                         membership benefits and so on.
the rest – around 20 percent – working for non       union.
governmental organisations, such as disability                                                           Newsletters are passed on to non members so
                                                     The Ministry of Justice has moderate to high
support service providers.                                                                               they can see what has been happening. The PSA
                                                     density and stable membership. The Ministry of
                                                                                                         Journal is made available in workplace cafes,
In DHBs, after several years of rapidly increased    Defence has density sitting at around 50 percent,
                                                                                                         and noticeboards are kept fresh with timely
membership running alongside significant pay         while the Aviation Security Service has medium
settlements, bargaining in the 2007 year proved      to high density, which is increasing gradually
to be protracted and was not conducive to            due to bargaining.                                  As the 2008 round of annual member meetings
recruitment. High turnover of staff remains a                                                            began, these were proving a fruitful recruiting
                                                     The Christchurch International Airport Fire
reality in this industry.                                                                                ground, as well as leading to the election of
                                                     Service has high density, but there is potential
                                                                                                         new delegates.
Some health clerical staff are frustrated at the     for loss due to a competing union coming on
lack of national pay rates and comparatively         site. The New Zealand Customs Service has low
lower pay settlements.                               density because of competing unions, and is not
                                                     active in the sector structures.
In NGOs, turnover is extremely high and a tight
financial environment has seen many employers        Bargaining still provides the main opportunity
not replace staff.                                   especially for recruitment, via member only

 PSA membership trends                                                        continued

 TE RÜNANGA                                          Recruitment
 Mäori membersip has grown over the last twelve
                                                     The September recruitment drive brought in
 months by 272, with total Mäori membership at
                                                     around 600 new members, and was a valuable
 the end of March 2008 standing at 5499.
                                                     initiative aimed at using and reviewing old and
 Growth was mainly in the infrastructure, social     new recruitment initiatives.
 services and governance sectors, though all
                                                     Following campaign analysis a number of
 sectors experienced gains.
                                                     recommendations were made to the Executive
 Mäori make up close to 10 percent of PSA            Board to fine tune recruiting techniques.
 membership, and there are probably more Mäori
                                                     In 2008, recruiting will focus on a range of
 members who have not identified themselves as
                                                     broad and targeted activities, supported by
 such. Statistics on Mäori membership have only
                                                     a major programme to improve information,
 been gathered in recent years.
                                                     resources and information handling. Initiatives
 A new initiative for Mäori members is the           will include:
 newsletter Ngä Peka ö Tätou, which began at the
                                                     l	�������������������������������������
                                                       Making recruitment a focus of annual
 start of the 2008 year, and it is hoped through
                                                        members meetings.
 this newsletter to establish more contact with
                                                     l	�������������������������������������������
                                                        Using the rollout of public service common
 Mäori working in public services and the state
                                                        employment provisions to target worksites
                                                        with recruiting initiatives.
 The Mäori Coronation, Koroneihana, may not          l	�����������������������������������
                                                        Bargaining for union-only benefits.
 have delivered an immediate increase in new         l	����������������������������������
                                                        Implementing targeted recruitment
 members, but its value in increasing our profile       campaigns in call centres, non-governmental
 and having Mäori talk about the PSA as a credible      organisations, and enterprises with a potential
 organisation for Mäori, is expected to contribute      to lift Mäori membership.
 to a long term gain.                                l	��������������������������������������������
                                                        Initiatives to rebuild membership in health.
                                                     l	��������������������������������������������
                                                        A better definition of the role of national
                                                        organisers and their role in recruitment
                                                     l	�������������������������������������
                                                        Better follow-up of resigned members.
                                                     • Improvements in membership data.

Workplace representation
                                                    organisation and to the PSA, with a brief to          The decision to phase out involvement in the
PSA delegates                                       build Partnership for Quality and to effectively      PSA-sponsored National Certificate has led to
Delegates are central to realising the union’s      lead delegates.                                       greater flexibility around the length and content
strategy, Democracy at Work, so building                                                                  of workshops being offered by the PSA.
strong and effective delegate networks is a key     DELEGATE DEVELOPMENT
                                                    Total attendances at delegate workshops during        Delegates wishing to undertake a National
organising task.
                                                    2007-08 was 2035. This was almost 500 more            Certificate are being referred to the CTU-
At the end of March 2007 the PSA had around         attendees than in 2006-07 year.                       sponsored National Certificate, which has a
3288 delegates, and this number rose to 3965 by                                                           more applied focus.
the end of March 2008. Of these, more than half
                                                     Course                 Courses      Members          A group of 12 delegates has been referred to
received PSA training during the year.
                                                     		                     offered      attended         the CTU.
The third Partnership for Quality agreement,
                                                     Building your            54            745		         NEW WORKSHOPS
Fairness and Public Value, signed with government
                                                     union                                                From 1 July 2007, two of the existing workshops,
and SSC in May 2007, places greater emphasis
on the role of PSA delegates as the means of         Problem-solving          30            362           problem-solving and employment legislation,
achieving partnership in the workplace.                                                                   were reduced to half-day sessions.
                                                     Employment               26            319
Where workplaces have partnership agreements                                                              In addition, a new half-day workshop was added,
they place a strong emphasis on the active                                                                designed to assist delegates to build healthy and
                                                     Facilitation skills      16            201           positive workplaces. This workshop identifies the
and visible promotion of the positive role of
delegates.                                           Difficult situations     12            174           elements of a healthy and positive workplace
                                                                                                          and considers the impact that bullying and
These workplace agreements have provisions           Bicultural unionism      12            161           harassment can have. It looks at strategies,
                                                     Disciplinary issues       7            103           communication and use of policies to refocus
l	�������������������������������������������
   paid time off and access to facilities for                                                             a workplace.
   delegates to carry out their role effectively
                                                                                                          Disciplinary issues, a popular enterprise-based
l	������������������������������������������
   reasonable and regular time for delegates        NATIONAL CERTIFICATE OF
                                                                                                          workshop, has now been extended into the
   to facilitate meetings of members to discuss     EMPLOYMENT RELATIONS
                                                                                                          generic programme. This course is intended
   union business, over and above stop work         A review of PSA involvement in the National
                                                                                                          to provide delegates with more confidence,
   provisions                                       Certificate of Employment Relations (Partnership
                                                                                                          knowledge and skills in dealing with disciplinary
l	����������������������������������
   paid time for delegates to attend                for Quality) occurred in 2007.
                                                                                                          issues. Specifically, it helps to develop an
   comprehensive training to enable them to         At the February 2008 PSA Executive Board              understanding of the principles and steps of the
   carry out their role.                            meeting, it was agreed to phase out involvement       disciplinary process; develops skills necessary for
The Ministry of Social Development and the          with this certificate in favour of a more relevant,   dealing with disciplinary issues; and identifies
Department of Labour each now have a full-          practical and timely training model.                  the delegate’s role and responsibility at different
time role that is jointly responsible to their                                                            stages of the process

                                                                             The third Partnership for Quality agreement
                                                                             places greater emphasis on the role of PSA
                                                                             delegates as the means of achieving partnership
                                                                             in the workplace.

 Workplace representation                                                         continued

 A newly refined communications course, “What        NEW HANDBOOK FOR DELEGATES                          PSA has 913 members who are health and safety
 did you say?”, covers both communication skills     A handbook for delegates has been developed         representatives. These representatives have
 and how to deal with difficult behaviour and        and will be trialled between June and October       undertaken the following training.
 difficult situations.                               2008.
 Other developments have included a joint            This handbook provides delegates with                  		                  2006         2007
 manager/delegate disciplinary workshop, which       some basic guidance on their role, including
 is being offered to organisations associated        processes to use around recruitment, dealing           Stage 1              493          491
 with the Tripartite Forum as part of the PSA’s      with members’ issues, problem-solving and              Stage 2              561          346
 contribution to the third Partnership for           communication techniques, as well as an
                                                                                                            Stage 3              29           562
 Quality agreement. It covers developing an          overview of the structure of the PSA and its
 understanding by both parties of the role of        objective and strategy.
 the delegate and the role of management in the
                                                     The delegate workshops cover the topics in          The PSA has arranged with the CTU to offer
 disciplinary process. It looks at:
                                                     this handbook, drawing and expanding on the         enterprise-specific health and safety training to
 l	�����������������������������������������������
    The impact of being involved in a disciplinary   information. They also provide delegates with       the Ministry of Agriculture and Forestry, and is
     process on the member, managers, delegates,     practical opportunities to enhance their skills.    keen to extend this enterprise-specific training
     the organisation and union/management                                                               to other organisations.
                                                     Health and safety
 l	�����������������������������������������������
    How to identify and work with the disciplinary
     process as one of many processes governing
     employment relationships.                       Health and safety representatives are elected
                                                     every two years by their work colleagues and
 l	���������������������������������������
    The nature of human relationships in a
                                                     undergo training.
     disciplinary process and the inherent power
     imbalance.                                      The Council of Trade Unions, in partnership
 l	�������������������������������������������
    The detail of the disciplinary process and       with ACC, provides a three-stage training
     how to view it from the other participant’s     programme for all elected representatives. Stage
     perspective.                                    one covers the role of the representative, health
                                                     and safety and employment legislation, hazard
 l	������������������������������������
    The process of challenging employer
                                                     identification and hazard management. Stage
                                                     two covers effective incident investigation,
 l	������������������������������������������
    How to develop plans for refinements that        hazard identification and control. Stage three
     might be needed in the way an organisation      looks at rehabilitation and safe return to work.
     deals with disciplinary processes.

                                               The PSA has arranged with the CTU to offer
                                               enterprise-specific health and safety training to
                                               the Ministry of Agriculture and Forestry, and is
                                               keen to extend this enterprise-specific training
                                               to other organisations.

Workplace representation                                                             continued

Review of workplace                                   Following an initial period of consultation,          The Reference Group has also identified
                                                      between August and December 2007, the                 a number of administrative solutions to
representation                                        Reference Group met to consider the feedback          problems sector committees face, including a
The PSA is reviewing its representative structures,   received and information gathered. From this          role description for committee members and
as part of its long-term strategic development        followed recommendations, which the Group             improved administrative support.
project called Fresh Perspectives.                    then took back to the wider membership.
                                                                                                            For delegates, the group recommended a two-
The need for such a review became apparent            Out of this process three different models            year election cycle and clear rules around the
from a study of delegate structures, undertaken       were identified as options for the structure of       conduct of elections, which would be held in
by Owen Harvey for the PSA in 2006. Owen’s work       the union’s sectors. The first is the status quo      the year following a delegates conference. The
signalled the need to align the representative        (community, environment, governance, health,          PSA Rules would also signal a slightly more
and industrial structures of the PSA, and that        infrastructure, social services), the second is the   structured approach to workplace and enterprise
changes were needed in how the PSA supports           status quo plus a separate non-governmental           organisation, while allowing for flexibility to
PSA delegates.                                        organisations’ sector, and the third is a new         meet the needs of particular workplaces.
The current review of workplace representation        structure based on how the public sector is
                                                                                                             For Maori, more robust representative structures
is being overseen by a Reference Group                organised (public service, wider state sector,
                                                                                                            have been recommended, including the
established by the Executive Board. Its objective     district health boards, non-governmental
                                                                                                            requirement for at least one Maori representative
is to “ensure the PSA has a robust democratic         organisations and local government).
                                                                                                            on delegate committees of enterprises that
structure that enables the voice of all sections      However, no clear preference has been identified      employ significant numbers of Maori. Each
of the membership to be heard in the decision-        for any one of these three options, and further       sector would also hold a biennial hui, which
making of the union, and Rules that facilitate the    work is planned to progress the issue. There will     would appoint a sector rünanga.
efficient and effective operation of the union.”      be extensive consultation with the representative
                                                                                                            New Rules for the PSA have been drafted and
While the starting point was the review of the        structures before any changes are formalised.
                                                                                                            these will be presented to Congress as a notice
structures, the Executive Board has also taken        The Board is planning to develop a proposal to
                                                                                                            of motion.
the opportunity to tidy up the Rules of the           take to the annual general meeting in 2009.

 Te Runanga o Nga Toa Awhina
 Tena koutou rau rangatira ma ki runga i te            l	���������������������������������������
                                                          Develop a network of experienced Maori           l	�������������������������������������
                                                                                                              Te Runanga Hauora, the health sector
 kaupapa e whakahuihui mai ana i a tatou katoa.           delegates, with a view to establishing strong       runanga, met in September 2007, and four
 Kei te huri taku kanohi ki a koe e te rangatira          leadership and mentoring support for new            regional health hui will be held in July 2008
 Kiwhare, nau tera e arahi ana i a tatou mo Te            delegates out in the regions.                       to increase the Maori member network.
 Pükenga Here Tikanga Mahi, tena koe.                  l	��������������������������������������
                                                          Have input into designing a number of            l	�������������������������������������������
                                                                                                              Governance and infrastructure hui on 17-18
 Mäori hold a unique place in New Zealand                 marketing resources, including a PowerPoint         July 2008.
 society as tangata whenua (indigenous people)            presentation on the role and responsibilities    l	��������������������������������������
                                                                                                              Environment hui on 15-16 August 2007.
 with a special status conferred by the nation’s          of Te Runanga, that are available to use in         Focus of the hui was on PSA structure,
 founding document, Te Tiriti o Waitangi. Te Tiriti       workplaces.                                         Maori delegates and how we build
 o Waitangi is recognised by the PSA Te Pukenga        l	�������������������������������������������
                                                          Play a major role in the work programme of          networks, encouraging participants to
 Here Tikanga Mahi through Te Runanga o Nga               the CTU runanga.                                    become delegates, and report back from Te
 Toa Awhina (Te Runanga) – the national body           Te Runanga met three times and teleconferenced         Runanga.
 representing the interests of Maori members.          four times in the year March 2007-08. Te            l	������������������������������������
                                                                                                              A community sector hui is upcoming.
 Te Runanga has had a busy two years, and this         Runanga also met and participated over a three-     MSD, IRD and DOC are at varying stages of
 work is clearly having results with an increase       day weekend at the Koroneihana (Kingitanga          implementing a Maori delegate structure
 in Maori membership (see PSA Membership               movement celebrations) in August 2007.              internally. ERO has established a Maori national
 Trends, page 10.)                                     Other hui held include:                             delegate structure.
 Te Runanga national delegates are very                l	������������������������������������������
                                                          Te Runanga Ratonga Papori Social Services        CTU RUNANGA
 committed and their major focus over the last            hui on 7-8 May 2007 and 18-19 May 2008.          The PSA plays an active part in the work of the
 two years has been to:                                   The first hui looked at developing a social      CTU runanga – Te Runanga o nga Kaimahi Maori
 l	��������������������������������������������
    Strengthen their capacity and understanding           services network, issues for Maori, and          o Aotearoa. PSA kaumätua Kiwhare Mihaka is
     of their roles and responsibilities within each      understanding the PSA structure; and the         also kaumätua of the CTU, and Marlene Pitman
     of the sector committees and Te Runanga.             second hui looked at electing Te Runanga         (CYF) is the PSA representative on the CTU
 l	������������������������������������
    Strengthen Maori networks, delegate                   representatives, Election 2008 – what are        runanga. They report back to the PSA on CTU
     potential and capability through the                 Maori Party policies, political neutrality and   runanga issues and convey ideas and feedback
     organisation of sector runanga hui.                  disciplinary issues. The hui were successful     from the PSA to the CTU.
                                                          in that Maori delegates took some first
 l	���������������������������������������
    Report and follow up on Maori delegate
                                                          no-fail steps to keep in contact via the
     queries and successes through the use of the
                                                          “kumara vine”, progressed bicultural issues
     “kumara vine”.
                                                          in their workplaces, and expressed interest
 l	�����������������������������������������
    Keep the Maori membership database up-to-             in attending other PSA meetings, that is PSA
     date.                                                Congress and Te Rünanga Congress.

                                                                   Te Runanga has had a busy two
                                                                   years, and this work is having
                                                                   results with an increase in Maori

PSA networks
PSA Pasefika                                       Democracy at Work and Stella ran a workshop          l	�������������������������������������������
                                                                                                           Develop regional structures (and meetings)
                                                   on collective bargaining.                               based on north, central and south.
PSA Pasefika is a network that encourages the
                                                                                                        l	���������������������������������������
                                                                                                           Set up a email account
involvement of Pacific Island members in union
                                                   PSAY – Young workers                                    and PSAY page on the PSA website.
activities and decisions.
                                                   There are many different perceptions as to who is
The network has been particularly active over                                                           Manukau City Council delegate, Benedict
                                                   considered to be young. The PSA has decided to
the last year, and has set about re-establishing                                                        Ferguson, has been endorsed as the PSAY
                                                   adopt the Public Service International guideline
itself as an effective and responsive grouping.                                                         convenor.
                                                   of under 35 years of age, although those who are
Three fono were delivered in the main centres      “young at heart” will not be excluded!               As well, the PSA is actively involved in the work
(Auckland, Wellington and Christchurch). The                                                            of the CTU Youth Council, with PSA organiser
                                                   According to the State Services Commission,
theme of each fono was New Beginnings, as                                                               Hina Short as its co-convenor. The CTU Youth
                                                   16 percent of public service employees are
members of PSA Pasefika were aware of the          young (less than 30 years old). The PSA has          Council has a website with links to its pages on
need to build up networks and gain the trust       not consistently recorded age information,           Bebo, MySpace and You Tube.
of Pacific Island members and delegates. The       but it is estimated that there is a much lower
fono addressed the issues of networking,           proportion of PSA members in this category
operations and communications, and a number        (about 4 percent of PSA members are under 25
of recommendations were made to the Executive      years of age).
Board.                                             To ensure representation, we need to increase
A national fono will be held in 2008.              our membership of young workers and
                                                   increase youth participation in our delegate,
PSA Pasefika members are also working to lift
                                                   sector, Executive Board, AGM and Congress
the group’s profile. The PSA had a substantial
                                                   representative structures.
presence with the CTU at Pacific festivals in
Auckland and Wellington through the year.          On 22-23 May 2008, a meeting of seven young
                                                   PSA members was held in Wellington, facilitated      Hina was part of the CTU delegation attending
                                                   by two PSA organisers. This group set about          the Asia Pacific regional meeting of the
                                                   learning, discussing and thinking about youth        International Trade Union Confederation at
                                                   and the union. At its conclusion the following       Bangalore, India. The meeting discussed the
                                                   was agreed:                                          issues and challenges facing young people in
                                                                                                        the region, many of which are shared by young
                                                   l	��������������������������������������������
                                                      The name of the group will be PSAY – Public
                                                      Service Association Youth / People Speaking       New Zealanders.
PSA organiser Stella Teariki is co-convenor of        About Youth.
the CTU Komiti Pasefika, and in March 2008, she
                                                   l	������������������������������������������
                                                      The role of PSAY is to develop a national
and PSA president Keith Gutsell attended the
                                                      network, similar to CTU Komiti Pasefika and
PSA Oceania Sub-regional Advisory Committee
                                                      Out@PSA, to provide a forum for youth to
meeting in Sydney. They presented material on
                                                      talk about youth and to youth.

   The Out@PSA network is a group of PSA            issues. This activity encouraged renewed              on “Sexual orientation and gender identity
   members who identify as gay, lesbian,            enthusiasm and in the second half of the              issues in the workplace”.
   bisexual, transgender/transsexual or intersex    year Out@PSA:                                      l	���������������������������������������
                                                                                                          Gave input to the development of a CTU
   (GLBTI). The network has operated largely        l	������������������������������������
                                                       Gave input to the review of the PSA                pamphlet for Out@Work.
   informally, and provides advice and support         representative structures.                      l	���������������������������������������
                                                                                                          Advised the Human Rights Commission on
   on relevant employment matters.                  l	���������������������������������������
                                                       Began developing an organiser training             EEO pre-employment guidelines.
   Early in the year, 12 PSA members attended          resource on employment issues for               The Out@PSA network is continuing to
   the CTU Out@Work Kamp in Wainuiomata                GLBTI members.                                  strengthen. PSA organiser, Ian Gordon, is a co-
   and participated in a varied programme on        l	�����������������������������������
                                                       Attended a Human Rights Commission/             convenor of the CTU’s Out@Work council and
   educational, organising and human rights            Ministry of Social Development seminar          provides a link between the PSA and CTU.

 Communicating with members
 Good communication is essential to the                with a good spread of departments in most             foundation – us the members, the workers. The
 effective operation of the PSA, and the union is      cases. New resources, outlining the issues,           trunk is the delegate and the organiser who are
 continually improving its processes, publications     were prepared for both and these were well            the bearers of sustenance and relationships with
 and media work to respond relevantly to a             received.                                             employers and other outside interests (whanau,
 rapidly changing environment.                                                                               politicians, iwi, health boards, and so on) who
                                                       Resources and campaigns                               are the branches.”
 Meetings with members                                 The PSA produces a variety of printed campaign        MEDIA
 Thousands of meetings with members of one             material, for example for the roadshows, for the      The PSA stepped up its media work during the
 sort or another were held during the year.            September recruitment drive, and for bargaining       year, and consequently received wider coverage
 These ranged from organisers meeting with             campaigns around collective agreements – to           of its issues, particularly in broadcast media.
 individual members on workplace issues, annual        boost the effectiveness of campaigns.
 member meetings, to delegate and sector                                                                     This work will only increase as the general
 meetings, partnership meetings with employer          PSA JOURNAL                                           election draws closer.
 representatives, to large meetings of members         The PSA Journal goes to all members four times
 about bargaining, to roadshows that bring             a year. It aims to be a lively and topical magazine   Electronic media
 specific issues to members around the country         that engages members in their union.                  Website
 – and a few other kinds besides, such as meetings     It is strongly focussed on member issues,             The PSA website was overhauled during the year,
 for local government members around local             including bargaining, health and safety, and          and the work is continuing. An initial in-house
 body elections and meetings involving delegates       human interest stories. Each issue of the             redesign and restructure will be complemented
 and organisers as part of the 2007 September          magazine has a comprehensive feature section          by a major redesign in coming months. This
 recruitment drive.                                    on a relevant issue, such as partnership or           redesign will feature a fresh new look as well
 Sector committees met three or four times a           performance pay systems.                              technical improvements to enable user-friendly
 year, and at the annual general meeting. As                                                                 content management, interactive features,
                                                       During 2007, it received a face lift with a
 well, sub sector meetings were held, for example,                                                           member-only access, a holiday home booking
                                                       redesigned cover.
 by the National Science Committee, the Local                                                                facilitiy, and other features.
 Government National Delegates Committee               SECTOR NEWSLETTERS                                    The website is an increasingly useful tool for
 and the Tertiary Sector National Delegates            Since the last Congress, a series of sector           rapid communication with members. The
 Committee.                                            newsletters have been developed: Pulse for the        significantly increasing number of “hits” it is
                                                       health sector, The Local for local government         receiving indicates its popularity.
 National roadshows                                    members, and Te Here Tikanga for members
                                                                                                             Email newsletters
                                                       in non-governmental organisations, largely in
 The 2007 year began with a national roadshow                                                                An external monthly newsletter, Noticeboard,
                                                       disability support.
 called The Big Picture, which looked at Partnership                                                         goes each month to about 75 percent of
 for Quality, Democracy at Work, bargaining, the       Members have responded positively to a more           members who can be reached by email. It’s
 role of delegates and recruitment. It ended           detailed analysis of the issues facing their          particularly useful to communicate the latest
 with another national roadshow, Raising the           sectors.                                              news and issues to members, and often elicits a
 Bar: Public Service Roadshow, running into the        A fourth newsletter, for Mäori members, Ngä           large number of replies.
 2008-09 year.                                         Peka ö Tätou, was launched in May 2008 and            Texting
 Raising the Bar looked at progress on                 has been very well received. The name of the          The PSA is increasingly using text message to
 implementing the third partnership agreement,         newsletter translates as Our Many Branches,
                                                                                                             contact members whose numbers are on the
 changes to the public sector bargaining strategy,     and the kaupapa is outlined as “The korero is
                                                                                                             database. This is a useful tool to have during
 and the PSA’s election campaign.                      based on whakapapa using the genealogical tree
                                                                                                             bargaining, and also for the upcoming general
                                                       as our structure. The roots of the tree are our
 At both roadshows, meetings were well attended                                                              election.

                Public Sector Bargaining Strategy
                Partnership for Quality: Fairness and Public
                Performance pay
                Bargaining by sector


                BARGAINING IN LOCAL


  Report to
2008 Congress

 Bargaining in the public sector
 Collective bargaining is a critical aspect of the     to some political comment that pay rises in the     These amendments were presented to delegates
 union’s work on behalf of members, and one            public sector have been too high. In fact, decent   at regional meetings in March and April 2008
 of its most visible activities. The PSA bargains      pay and conditions are essential to achieving       and included:
 for members in around 400 organisations, with         quality public services that are efficient and
                                                                                                           l   The inclusion of pay in collective agreements
 the aim of improving members’ conditions of           productive.
                                                                                                               as a bottom line.
 employment and their wages.
                                                       Industrial action is only ever taken as a last      l   Reference to a model remuneration system.
 The period under review was busy for bargaining,      resort. It requires the commitment and energy
                                                                                                           l   An explicit obligation to bargain pay and
 and a large number of agreements were                 of members, delegates and staff as well as
                                                                                                               employment equity review outcomes.
 negotiated. Bargaining often goes on for several      resources. PSA members have shown enormous
 months, especially where employers have sought        patience, with many negotiations going on for       l   A change to the section on flexible work
 to resist the PSA’s bargaining strategies.            many months, but when there is no indication            to reflect the passage of the Employment
                                                       that employers are willing to reach agreement           Relations (Flexible Working Arrangements)
 Significant new agreements were achieved
                                                       on fundamental issues, such as the right to             Amendment Act.
 at Inland Revenue Department, Ministry
                                                       negotiate pay, members have had no alternative      l   Inclusion of the common employment
 of Agriculture and Forestry, Department of
                                                       but to take action.                                     provisions.
 Conservation, several science agencies, Statistics
 New Zealand, Radio New Zealand, Child Youth                                                               l   A review of bargaining resources.
 and Family, Ministry of Justice, Ministry of          Public Sector Bargaining
                                                                                                           Partnership for Quality:
 Education, ACC, Corrections (Psychological            Strategy
 Services), New Zealand Defence Force, while                                                               Fairness and Public Value
                                                       Bargaining strategies are a key mechanism
 negotiations continued in other key public                                                                This third partnership agreement was signed in
                                                       for delivering a whole-of-union approach to
 service departments such as Department of                                                                 May 2007 between the government, the PSA and
                                                       bargaining that offers the union the ability to
 Labour and Corrections.                                                                                   the State Services Commission. It has significant
                                                       exert greater influence at the bargaining table.
 The PSA has pushed for settlements in keeping                                                             implications for bargaining.
                                                       The Public Sector Bargaining Strategy has
 with the union’s bargaining strategy, in particular   proved effective in identifying and prioritising    The work programme following from the
 the right to negotiate pay and have pay rates in      expectations and the means of achieving them        agreement sets out a detailed plan to implement
 collective agreements. In the face of resistance      in agreements for members. Strategies evolve as     the ideas and goals into practical working
 by some employers in some departments,                changes occur in the bargaining environment,        arrangements in the public sector.
 considerable resolve has been shown by                and accordingly, in 2007, the Public Sector         As a result, the PSA continued to negotiate
 members who have had to resort to industrial          Bargaining Strategy was reviewed.                   partnership agreements with enterprises in the
 action to achieve their goals. Where members
                                                       A number of amendments were proposed to             public service, and it intends to have individual
 have taken this step they have been successful
                                                       provide greater clarity and support for advocates   partnership agreements with each department
 at getting improved offers and settlements.
                                                       and negotiating teams, to ensure greater            during 2008.
 Overall, settlements were positive with many          consistency across the union, and to lead to        Specific provisions were also being negotiated
 achieving good pay rises. In the light of rising      better outcomes for members.                        into collective agreements, for example, around
 prices these have proved to be realistic, contrary
                                                                                                           enhanced support for delegates.

                                                                The PSA continued to negotiate
                                                                partnership agreements with enterprises
                                                                in the public sector, and it was intended to
                                                                have individual agreements with each of
                                                                them during 2008.
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