NEW ZEALAND STUDENT PLAN - Travel and Medical Insurance Policy Wording. Covers international students studying in New Zealand - Uni-Care

 
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NEW ZEALAND STUDENT PLAN - Travel and Medical Insurance Policy Wording. Covers international students studying in New Zealand - Uni-Care
NEW ZEALAND
                              STUDENT PLAN
                              Travel and Medical Insurance Policy Wording.
                              Covers international students studying
                              in New Zealand.
UCF001D INBOUNDPDNZSTU 6.7.

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NEW ZEALAND STUDENT PLAN - Travel and Medical Insurance Policy Wording. Covers international students studying in New Zealand - Uni-Care
This Policy, issued/insured by nib nz limited (“nib”), consists of this policy wording and the Certificate of
                              Insurance. . All cover is subject to payment of the required premium, and is also subject to all the terms,
                              conditions and exclusions of the Policy This Policy does not cover any event which happens to You unless,
                              at the date of such event, You are aged 65 years or under.

                              Your Duty of Disclosure
                              Before You enter into this Policy You have a duty to disclose to Us every matter that You know, or could
                              reasonably be expected to know, is relevant to Our decision (or the decision of a prudent insurer in the
                              circumstances) of whether to accept the risk of the insurance and if so on what terms. You have the same
                              duty to disclose those matters to Us before You renew, extend, vary or reinstate this Policy.

                              Your duty does not extend to matters;

                                 that diminish the risk to be undertaken by Us.
                                 that are of common knowledge.
                                 that We know or in the ordinary course of Our business ought to know.
                                 where compliance of Your duty is waived by Us.

                              If You fail to comply with this duty of disclosure, We may be entitled to reduce Our liability under this Policy
                              in respect of a claim, or may cancel this Policy retrospectively.
UCF001D INBOUNDPDNZSTU 6.7.

                                                                                                                                                 1
Maximum Benefits Payable
                              (SUMMARY ONLY – SEE CERTIFICATE OF INSURANCE)
                               The following table is a summary only of the maximum benefits and limits available. They apply per Insured
                               Person and are based on a maximum period of insurance of 365 days from the Policy Start Date. They
                               apply to Your Policy regardless of:

                                   whether Your Period of Insurance is a different period, and
                                   the number of policies You arrange with Us over those 365 days.

                              Please refer to each Policy section for specific conditions of cover and a detailed explanation of coverage
                              under each section and the Schedule of Benefits in NZ$ in the Certificate of Insurance.

                              Cover                                                                                   Maximum over 12 months
                              SECTION 1: Medical and Related Expenses (Including Evacuation, Repatriation,                        Unlimited
                              and Cancellation)
                              Sub-limits
                              Alternative Medical Treatment                                                                         $500
                              Optical Cover*                                                                                        $300
                              Treatment of Mental Illness and Counselling                                                          $20,000
                              Sexual Health Consultation                                                                            $250
                              Medical Expenses for temporary return to Country of Origin                                          $200,000
                              Continuing Treatment in Country of Origin                                                            $20,000
                              Loss of Deposits                                                                                    $100,000
                              Repatriation due to Mental Illness, Suicide & Drugs/Alcohol                                          $10,000
                              Resumption of Travel                                                                                 $30,000
                              Accompanying Relatives (includes cover for Pregnancy, Suicide and Drugs/Alcohol)                    $100,000
                              In Hospital Personal Cash                                                                    $10,000 ($100 per day)
                              Funeral Expenses                                                                                    $100,000
                              False Arrest                                                                                         $10,000
                              Hijack Cash                                                                                  $10,000 ($100 per day)
                              Rental Vehicle Return                                                                                $1,000
                              Travel Delay                                                                                         $10,000
                              Search and Rescue                                                                                    $10,000
                              Denial of boarding due to suspicion of contracting Covid-19                                   $1,400 ($200 per day)
                              SECTION 2 LUGGAGE AND PERSONAL EFFECTS                                                               $15,000
                              Sub-limits
                              Deprivation of Luggage                                                                               $1,000
                              Replacement Travel Documents                                                                         $3,000
                              Unauthorised use of Travel Documents                                                                 $5,000
                              Money lost or stolen                                                                                 $1,000
                              Fire Damage                                                                                          $12,000
                              Maximum Individual Item Value (unless specified and additional premium paid)                         $2,500
                              SECTION 3 MISSED TRANSPORT CONNECTION                                                                $25,000
                              SECTION 4 DEATH OR DISABLEMENT BY INJURY                                                             $50,000
                              Death for under 16 years of age                                                                      $10,000
                              SECTION 5 PERSONAL LIABILITY                                                                       $2,500,000
                              SECTION 6 KIDNAP AND RANSOM                                                                         $250,000
UCF001D INBOUNDPDNZSTU 6.7.

                              SECTION 7 RENTAL VEHICLE EXCESS                                                                      $5,000

                                   *only applicable to policies issued for 6 months or longer.
                                   For family policies, the maximum limits available are two times the limit shown in this table (unless something
                                   else is provided in the remainder of this Policy or Your Certificate of Insurance) and the limits are shared
                                   between all family members on a Policy.

                                                                                                                                                     2
Your Policy                                             Lombok and the Pacific Islands and
                                                                                      return to New Zealand during the Period
                                                                                      of Insurance.
                              This Policy is designed to provide cover for
                              non-New Zealand residents aged 60 years or          2. CANCELLATION
                              under, who study, and temporarily reside in         This Policy may be cancelled by You by giving
                              New Zealand.                                        notice to Us, either:
                              The Policy consists of:                             (a) between the Date Issued stated on Your
                                                                                      Certificate of Insurance and the Policy
                                 This policy wording, and                            Start Date, or;
                                 The Certificate of Insurance.
                                                                                  (b) within 14 days of the Policy Start Date,
                              They are to be read together as one contract.           providing You have not claimed.

                              The benefit amounts shown in the Schedule of        Upon cancellation of this Policy by You, We
                              Benefits in NZ$ (in the Certificate of              will refund the premium as follows:
                              Insurance) are the maximum amounts
                              payable over the 365 days from the Policy               (i) If cancellation takes place within
                              Start Date, regardless of the number of                     14 days of the Date Issued and You
                              Policies You arrange with Us over that 365-                 have not claimed or commenced
                              day period. However, Your cover under this                  travel, We will retain 30% of the
                              Policy always ends in accordance with the                   premium for administration purposes
                              Period of Insurance for Your selected Policy.               and for the period during which Loss
                              Sub-limits apply to some Sections.                          of Deposits and Cancellation cover
                                                                                          was in force.
                              General Conditions
                              APPLICABLE TO ALL SECTIONS                              (ii) If cancellation takes place within 14
                                                                                           days of the Policy Start Date, Your
                              UNLESS SPECIFIED OTHERWISE
                                                                                           Policy is for a period of 90 days or
                                                                                           longer and You have not claimed, We
                              1. AUTOMATIC EXTENSIONS
                                                                                           will refund the unused premium to You
                              (a) We will automatically extend the Period of
                                                                                           on a pro-rata basis less 30% for
                                  Insurance for up to 3 consecutive months
                                                                                           administration purposes and the
                                  from the Policy End Date if Your return to
                                                                                           period during which Loss of Deposits
                                  Your Country of Origin is put back due to
                                                                                           and Cancellation cover was in force.
                                  a delay of transport or Your inability to
                                  Travel due to a Sickness or Injury for
                                                                                  We can cancel this Policy upon giving You 14
                                  which a claim is payable under this Policy.
                                                                                  days’ notice in writing if:
                              (b) You are covered up to 9 days, each way,
                                                                                  (a) You fail to comply with the duty of the
                                  in transit between Your Country of Origin
                                                                                      utmost good faith.
                                  and New Zealand during the Period of
                                  Insurance.
                                                                                  (b) You fail to comply with the duty of
                                                                                      disclosure.
                              (c) Providing You return home (to Your
                                  Country of Origin) on a temporary basis
                                                                                  (c) You, at the time when the contract was
                                  (i.e. You intend to return to New Zealand),
                                                                                      entered into, made a misrepresentation to
                                  for a period not exceeding 3 months,
                                                                                      Us during the negotiations for the contract
                                  (unless an extension has been requested
                                                                                      but before it was entered into.
                                  and agreed to by Us), You are covered in
                                  respect of sections 1A(1), Medical
                                                                                  (d) You fail to comply with a provision of the
                                  Expenses and 1B(1), Loss of Deposits.
                                                                                      contract, including a provision with respect
                                  The maximum benefit in respect of 1A(1)
                                                                                      to payment of the premium.
                                  Medical Expenses for this Automatic
UCF001D INBOUNDPDNZSTU 6.7.

                                  Extension is $200,000. There is no cover
                                                                                  (e) You make a fraudulent claim under the
                                  under 1A(1)a-d in Your Country of Origin
                                                                                      contract or under some other contract of
                                                                                      insurance (whether with Us or with some
                              (d) You are covered for a maximum of 31
                                                                                      other insurer) that provides insurance
                                  days for temporary visits to Australia, Bali,

                                                                                                                                 3
cover during any part of the period during                reports and documentation: such as
                                  which the first-mentioned contract                        police reports, doctor’s reports,
                                  provides cover.                                           transport provider’s reports, receipts,
                                                                                            valuations or proof of ownership.
                              3. CLAIM OFFSET
                              Except for Section 4 Events 1 & 2 inclusive,              (v) As soon as possible after suffering
                              there is no cover under this Policy for any                   Injury or Sickness obtain and follow
                              event, or liability that is covered:                          proper medical advice from a Medical
                                                                                            Practitioner.
                                 under any other insurance policy, health or
                                  medical scheme or Act of Parliament.                  (vi) Lodge a written claim against any
                                 under any free health care or treatment is                 person, party, hotel or transport
                                  readily available in New Zealand or under                  provider who may be legally liable for
                                  any reciprocal health agreement between                    loss arising from Your Injury or
                                  the Government of New Zealand and                          Sickness.
                                  the1Government of any other country or is
                                  payable by any other source or a health               (vii) Contact the claims department for
                                  insurance policy obtained as a condition of                 prior approval of any claim requiring
                                  Your entry visa into New Zealand.                           surgery, or any claim where the costs
                                                                                              are expected to exceed $1,000.
                              We will however pay the difference between
                              what is payable under the other insurance             (b) You must not admit liability in respect of
                              policy, health or medical scheme or Act of                any loss to other people.
                              Parliament or reciprocal health agreement or
                              such other source and what You would be               5. CURRENCY
                              otherwise entitled to recover under this Policy.      All amounts stated in the Policy including the
                                                                                    Schedule of Benefits are in New Zealand
                              4. DUTIES AND RESPONSIBILITIES                        dollars. For reimbursement and payments into
                              (a) Upon the happening of an event                    an international/overseas bank account a fee
                                  potentially covered under this Policy, You        will be applied. No fee is applied to New
                                  must immediately:                                 Zealand Bank Accounts.

                                  (i) Do as much as You can to prevent              6. LAW
                                      any loss or liability.                        This Policy shall be governed by New Zealand
                                                                                    law and any dispute or action in connection
                                  (ii) Contact nib nz limited at                    with this Policy will be conducted and
                                       assist@nibtravel.com or via telephone        determined in New Zealand.
                                       toll free in New Zealand 0800 864227
                                       (0800 UNICARE) or if you are outside         7. PROOF OF LOSS AND PHYSICAL
                                       New Zealand on +64-4-381 8166                   EXAMINATION
                                       (collect) if You are to be                   You or any other person covered by this
                                       Hospitalised, evacuated or                   Policy, must provide Us immediately with full
                                       repatriated or have lost all of Your         particulars of any claim made against You by
                                       Luggage and Personal Effects or              any other person and all legal documents
                                       money.                                       served on You or any other person covered by
                                                                                    this Policy. We may at Our own expense
                                  (iii) Direct all claims communications to:        conduct any medical examination or arrange
                                        Email: claims@crombie.co.nz                 for an autopsy to be carried out.
                                        Telephone: in New Zealand telephone
                                        toll free 0800 864 227 (0800                8. RENEWAL
                                        UNICARE) or if You are outside New          This Policy may be renewed, with Our
                                        Zealand telephone: +64 4 381 8166           consent, by payment of the applicable renewal
                                        (collect). Post: nib nz limited, P.O. Box   premium. You are unable to renew Your
                                        91630 Victoria Street West, Auckland,       Policy retrospectively so You must advise Us
                                        New Zealand1142,                            if renewal is required before Your Policy
UCF001D INBOUNDPDNZSTU 6.7.

                                                                                    Expiry Date.
                                  (iv) When You have completed a
                                       claim form, return it to the address         When You renew Your Policy (with no gaps or
                                       shown above, making sure You                 lapse in cover) We will continue to cover any
                                       provide the Policy number, supporting        accepted Injury or Sickness that has arisen

                                                                                                                                      4
while insured by Us. However, We have the         13. CLAIMS EXCESS
                              option to repatriate You to Your Country of           An Excess is the amount that You must
                              Origin if You are no longer, in Our Medical           pay first for all Your covered losses arising
                              Practitioner’s opinion, medically fit to remain       from a single event before You can claim
                              in New Zealand for the purpose of study.              under Your policy.
                              Should You refuse to follow the advice of Our         An Excess applies to the below sections
                              Medical Practitioner We will no longer pay for        of the policy:
                              any ongoing related medical costs in New
                              Zealand from the date of recommendation for              Section 2 (Luggage and Personal
                              repatriation.                                             Effects) where there is an Excess of
                                                                                        $200 for Technology Items and $100
                              9. REQUIRED INFORMATION                                   for other claims under section 2; and
                              All claims must be notified to Us as soon as             Section 2 (Luggage and Personal
                              practicable and all medical certificates,                 Effects) where there is an Excess of
                              accounts, receipts and information required by            $12,000 for loss or damage due to a
                              Us shall be furnished in such form and in such            natural disaster (as defined in the
                              reasonable time as We require. Original                   Earthquake Commission Act 1993).
                              documents must be produced.                              Section 5 (Personal liability) where
                                                                                        there is an Excess of $100.
                              10. LEGAL DEFENCE/SUBROGATION
                              We have the right to commence or take over
                              legal proceedings in Your name, for the
                              defence or settlement of any claim, or to sue        WHAT SHOULD I DO IF I HAVE A
                              or prosecute any other party to recover any          MEDICAL EMERGENCY?
                              monies payable by them at law. You must co-
                              operate with Us and do nothing to hinder Our         If you experience a medical emergency in
                              rights. We may choose the lawyer to defend           New Zealand call 111, or in Australia call
                              You and You waive privilege in any                   000 or visit the nearest medical facility. If
                              communications with Our lawyer.                      you have been admitted to hospital please
                                                                                   call our 24/7 emergency assistance team on
                                                                                   +64-4-381 8166 as soon as possible
                              11. UNTRUE OR INCOMPLETE
                                  INFORMATION                                      HOW DO I SUBMIT A CLAIM?
                              You are covered under this Policy provided
                              that the information You supply relevant to          To submit a claim please complete your
                              Your application is both complete and factual.       claim form in English and send this to
                              If any information is untrue, incomplete,            claims@crombie.co.nz. Please include any
                              misleading or is not disclosed to Us, We do          supporting documents including medical
                                                                                   reports, receipts or police reports.
                              have the right to void this Policy and We are        Claims forms are available in multiple
                              not obliged to pay Your claim.                       languages but it is important that you
                                                                                   complete them in English. Please provide
                              Insurance fraud is illegal and comes at a cost       the required supporting documents when
                              to all policy holders. If You have made a false      submitting a claim. Please ensure these are
                              or misleading claim please contact Us                in English. Translation costs (if applicable)
                              immediately to withdraw the claim. No penalty        are not claimable and at your own expense
                              is applied when You withdraw a claim.
                                                                                   HOW CAN I CHANGE OR UPDATE MY
                                                                                   POLICY?
                              12. GOVERNMENT CHARGES
                              All premium costs include GST and NZ                 Please contact the Crombie Lockwood
                              Government Fire Service and other                    policy administration team on either: +64 9
                              Government fees (if applicable) that You are         362 4039 or via email insure@uni-care.org
                              legally required to pay.

                                                                                Definitions
UCF001D INBOUNDPDNZSTU 6.7.

                                                                                In this Policy the following definitions apply to
                                                                                the words in bold font. The definitions apply to
                                                                                all derivatives of the words defined.

                                                                                                                                   5
Alternative Medical Treatment means                 Hospital means any institution lawfully
                              reasonable expenses necessarily incurred by         operated for the care and treatment of sick or
                              You within 12 calendar months of sustaining         injured persons with organised facilities for
                              Injury or Sickness in respect of medical            diagnosis and surgery and having 24 hours a
                              advice or treatment by Chiropractors,               day nursing service and medical supervision;
                              Acupuncturists, Osteopaths, Podiatrists,            but does not include any institution used
                              Dieticians, Nutritionists and Dermatologists        primarily as a nursing or convalescent home, a
                              provided they are registered members of a           place of rest, a geriatric care facility, a mental
                              recognised professional body for that type of       institution, a rehabilitation or extended care
                              Alternative Medical Treatment provider.             facility or a place for the care or treatment of
                                                                                  alcoholics or drug addicts.
                              Certificate of Insurance means the latest
                              Certificate of Insurance attaching to this Policy   Injury means physical and bodily injury which
                              and forming part of it. It contains the Schedule    happens to You as a result of accidental and
                              of Benefits in NZ dollars.                          external violence during the Period of
                                                                                  Insurance and which results solely and
                              Change in Vision means an ophthalmologist,          directly and independently of any other cause
                              optometrist, or optician diagnoses changes in       within 12 calendar months of the date of
                              Your vision requiring new glasses or contact        occurrence of such Injury.
                              lenses.
                                                                                  Kidnapping/Kidnapped means the seizing,
                              Country of Origin is that country outside New       detaining or carrying away of You by force or
                              Zealand in which You have established               fraud for the purpose of demanding Ransom
                              permanent residency and/or is where Your
                              Travel commenced.                                   Luggage and Personal Effects means
                                                                                  personal items owned by You that You take
                              Eligible Person means persons who are               travelling with You and/or bring with You to
                              entitled to access to the New Zealand Public        New Zealand, or any items purchased while in
                              Health System due to Reciprocal Health              New Zealand. This does not include business
                              Agreements with their Country of Origin and         samples, trade samples, software or electronic
                              New Zealand.                                        data.

                              Excess means the amounts stated in this             Manual Work means skilled and unskilled
                              Policy that You must pay first for all Your         manual work, other than that of an academic
                              covered losses arising from a single event          nature.
                              before You can claim under Your policy.
                                                                                  Medical Expenses means reasonable
                              Family means You and/or Your Spouse and             expenses necessarily incurred by You within
                              Your financially dependent children and legal       12 calendar months of sustaining Injury or
                              wards 18 years of age and under who remain          Sickness in respect of medical advice or
                              in Your full custody and control during the trip.   treatment by a Medical Practitioner, nurse,
                              The benefit shown in the Schedule of Benefits       Hospital and/or ambulance service for
                              Payable is twice the individual amount shown        medical, surgical, diagnostic services,
                              and is shared by the Family, unless provided        Hospital or nursing treatment, including
                              otherwise in this Policy.                           physiotherapy, the cost of medical supplies
                                                                                  and ambulance hire prescribed by a Medical
                              Financial Default means insolvency,                 Practitioner. It includes Alternative Medical
                              bankruptcy, provisional liquidation, liquidation,   Treatment if that treatment has followed
                              financial collapse, appointment of a receiver,      referral by a Medical Practitioner. This does
                              manager or administrator, entry into any            not extend to cover Chinese or Ayurveda
                              official or unofficial scheme of arrangement,       Medicine.
                              statutory protection, restructuring or
                              composition with creditors, or the happening of     Medical Practitioner means any person who
                              anything of a similar nature under the laws of      is, or is deemed to be, registered with the
                              any jurisdiction.                                   Medical Council of New Zealand as a
UCF001D INBOUNDPDNZSTU 6.7.

                                                                                  practitioner of the profession of medicine and
                              Hazardous means a risk likely to cause Injury       who holds a current practicing certificate. This
                              or loss.                                            does not extend to cover family councillors or
                                                                                  social workers.

                                                                                                                                     6
Negligence means Your failure to exercise          Relative means Your Spouse, de-facto
                              the care that a reasonable person would            Spouse, parent or step-parent or guardian,
                              exercise in the same circumstance.                 parent-in-law, daughter, son, daughter or son-
                                                                                 in-law, brother or sister, provided such
                              Pacific Islands means Fiji, Cook Islands,          person(s) are under 76 years of age and is
                              Samoa, American Samoa, Tahiti, Tonga, Niue         resident in Your Country of Origin.
                              and Vanuatu.
                                                                                 Rental Vehicle means a vehicle, such as a
                              Public Place means, but is not limited to,         sedan or station wagon, rented from a licensed
                              shops, airports, train stations, streets, hotel    motor vehicle rental agency.
                              foyers and grounds, restaurants, beaches,
                              public toilets and any place to which the public   Serious Injury or Serious Sickness (in
                              has access.                                        respect of a Relative or any other person on
                                                                                 whose state of health the Travel depends)
                              Period of Insurance means from the Policy          means a life threatening medical condition that
                              Start Date until Your return to Your Country       first manifested itself during Your Period of
                              of Origin, or the Policy End Date, whichever       Insurance.
                              occurs first, except for section 1B(1) where
                              cover shall start on the day the premium is        Sexual Health Consultation means a
                              paid or six months prior to the commencement       consultation arranged through a Medical
                              of Your Travel whichever is the later, provided    Practitioner for the purpose of diagnosing
                              the cover is granted by Us.                        Sexually Transmitted Infections (STIs),
                                                                                 Sexually Transmitted Diseases (STDs) or
                              Policy Start Date means the date shown as          Venereal Diseases (VD).
                              the Policy Start Date in the Certificate of
                              Insurance.                                         Sexually Transmitted Infections (STIs),
                                                                                 Sexually Transmitted Diseases (STDs) or
                              Policy End Date means the date shown as            Venereal Diseases (VD) means diseases that
                              the Policy End Date in the Certificate of          are passed on from one person to another
                              Insurance.                                         through any sexual contact.

                              Present Day Value means the purchase               Sickness means any illness or disease
                              amount paid for an item, or the current market     (including symptoms thereof).
                              value of an item, whichever is the lesser.
                                                                                 Spouse means Your husband or wife or the
                              Pre-existing Condition/s means, in relation to     person who cohabits with You in a nature of a
                              You or any other person on whom Your Travel        marital, de-facto or civil union relationship
                              depends, any medical or physical conditions or     during the 90 days immediately preceding the
                              circumstances:                                     Period of Insurance.
                              (a) which You are aware of, or ought to have
                                  been aware of; or                              Technology Item means mobile phones
                              (b) for which advice, care, treatment,             including smart phones, digital cameras,
                                  medication or medical attention has been       photographic, audio, video and electrical
                                  sought by You,                                 equipment (including CDs, DVDs, video and
                              (c) which have been diagnosed as a medical         audio tapes and electronic games), computers,
                                  condition, or a Sickness or indicative of a    tablets, audio or media players, wireless
                                  Sickness; or                                   headphones, wired headphones, electric
                              (d) which are of such a nature to require, or      scooters and drones.
                                  which potentially may require medical
                                  attention; or                                  Terrorist Act means any actual or threatened
                              (e) which are of such a nature as would have       use of force or violence directed at or causing
                                  caused a prudent, reasonable person to         damage, Injury, harm or disruption, or
                                  seek medical attention                         committing of an act dangerous to human life
                              prior to the commencement date of Your             or property, against any individual, property or
                              Policy.                                            government, with the stated or unstated
UCF001D INBOUNDPDNZSTU 6.7.

                                                                                 objective of pursuing economic, ethnic,
                              Ransom means any monetary loss which is            nationalistic, political, racial or religious
                              incurred in the provision and delivery of cash,    interests, whether such interests are declared
                              marketable goods, services or property to          or not. Robberies, or other criminal acts,
                              secure the release of You when Kidnapped.          primarily committed for personal gain and acts

                                                                                                                                 7
arising primarily from prior personal               Unforeseen means sudden, unexpected, and
                              relationships between perpetrator(s) and            unintended
                              victim(s) shall not be considered Terrorist Acts.
                              Terrorism shall also include any act that is        War means war, whether declared or not, or
                              verified or recognised by the (relevant)            any warlike activities, including use of military
                              Government as an act of terrorism.                  force by any sovereign nation to achieve
                                                                                  economic, geographic, nationalistic, political,
                              Total Disablement means disablement which           racial, religious or other ends.
                              continues for 12 consecutive months and at
                              that time is certified by a Medical Practitioner    We/Our/Us means nib nz limited.
                              as being beyond hope of improvement which
                              results in Your complete inability to engage in     You/Your means the Insured Persons as
                              or attend to any gainful employment for which       specified in the Certificate of Insurance.
                              You may become through rehabilitation and
                              retraining reasonably qualified to perform by       *Words in the singular include the plural and
                              reason of education, training or experience.        vice versa.

                              Travel means:

                              (a) Travel undertaken by You during the
                                                                                  General Exclusions
                                  Period of Insurance to study, travel and        APPLICABLE TO ALL SECTIONS
                                  temporarily reside in New Zealand.              UNLESS OTHERWISE SPECIFIED

                              (b) In respect of Section 2(5) specifically         We will not pay under any Section of this
                                  relating to money acquired for the              Policy for any claim arising directly or indirectly
                                  Travel,72 consecutive hours prior to the        out of:
                                  loss and following payment of the premium
                                  to Us.                                          1.   Air travel except as a passenger in any
                                                                                       properly licensed passenger carrying
                              (c) In respect to all other sections from the            aircraft. This does not apply to hot air
                                  time You depart Your Country of Origin               ballooning.
                                  for commencement of Your travel; and
                                  continues until:                                2.   Pregnancy, childbirth or abortion if the
                                                                                       pregnancy existed at the time the Policy
                                  (i). You return to Your Country of                   was issued.
                                         Origin, other than as provided by
                                         Automatic Extension 1(c)                 3.   Pregnancy, childbirth or abortion if the
                                  (ii). the expiration of the Period of                pregnancy commenced after the Policy
                                         Insurance (unless renewed)                    was issued, except where such costs are
                                  (iii). the Policy’s cancellation date;               incurred because of unexpected medical
                                                                                       complications or emergencies that occur
                                   whichever occurs first                              up to and including the 20th week of
                                                                                       pregnancy.
                              Ultimate Net Loss means the final amount of
                              Ransom cost less any recoveries. If following       4.   Infertility or birth control.
                              Our payment part or all of the Ransom is
                              recovered You are required to reimburse Us          5.   In respect to a child born during the
                              the value of the amount so recovered.                    Period of Insurance, We will not pay for
                                                                                       post-natal care or for any amount in
                              Unattended means any of the following                    excess of $100,000 under section 1A for
                              a) leaving Your Luggage and Personal                     the treatment of condition(s) existing prior
                              Effects with a person who is not covered                 to or at birth.
                              under Your Policy or who is not a Relative b)
                              leaving it in any position where it can be taken    6.   Sexually transmitted disease or Acquired
                              without Your knowledge or c) leaving it at such          Immune Deficiency Syndrome (AIDS) or
UCF001D INBOUNDPDNZSTU 6.7.

                              a distance from You that You are unable to               Human Immunodeficiency Virus (HIV)
                              prevent it being taken. This also means                  infection except as provided under Section
                              leaving Your Luggage and Personal Effects                1A1(d) (Medical Expenses: Sexual Health
                              behind, forgetting it or walking away from it.           Consultation).

                                                                                                                                      8
7.   Any cost relating to medical treatment for      19. You being under the influence of alcohol
                                   hair loss.                                          and/or drugs.

                              8.   Any cost relating to a Relative’s Pre-          20. You engaging in any activity associated
                                   existing Medical Condition                          with any criminal act.

                              9.   Hunting, racing (other than on foot),           21. Government intervention at a national or
                                   playing polo, professional sport,                   regional level, or by reference to
                                   mountaineering, rock climbing using ropes           geographical area(s), population levels,
                                   or climbing equipment, pot holing,                  communities or cluster levels, including
                                   motorcycling unless the total engine                but not limited to: border closures,
                                   capacity of the motorcycle is 200cc or less         mandatory testing, voluntary isolation,
                                   (a motorcycle licence must also be held at          mandatory isolation/quarantine, and public
                                   the time and place where the claim                  lockdowns
                                   occurred), skydiving (unless under the
                                   supervision of a qualified instructor), hang-   22. Any loss, injury, damage or legal liability
                                   gliding, ocean yachting (unless cover has           arising directly or indirectly from travel in,
                                   been approved by Us), or deliberate                 to or through an “Avoid non-essential
                                   exposure to exceptional danger, including           travel” area or “Do not travel” area as
                                   Hazardous pursuits. See page 21 for the             listed on the Safe Travel website
                                   full list of accepted activities.                   (safetravel.govt.nz).

                              10. Radioactive contamination or radioactivity       23. Any loss, injury, damage or legal liability
                                   in any form whatsoever whether occurring            suffered or sustained directly or indirectly
                                   naturally or otherwise.                             by You if You are:

                              11. War.                                                 (a).   a terrorist;
                                                                                       (b).   a member of a terrorist organisation;
                              12. Intentional use of military force to                 (c).   a narcotics trafficker; or
                                   intercept, prevent, or mitigate any known           (d).   a purveyor of nuclear, chemical or
                                   or suspected Terrorist Act.                                biological weapons.

                              13. Any Terrorist Act.                               24. Sexual Health Consultation expenses that
                                                                                       are:
                                   Note: Exclusions 12 and 13 do not apply             (a). Routine smear tests;
                                   to Sections 1A, 1B2(a), 1B2(b), 1B4,                (b). Contraception or condoms;
                                   1B5(a) and1B5(b).                                   (c). Any diagnostic or treatment outside of
                                                                                            New Zealand;
                              14. You Travelling against medical advice or
                                   when You are medically unfit to Travel.         25. Incurred for tests, vaccinations or health
                                                                                       screening for immigration/visa
                              15. Travel undertaken for the purpose of                 requirements.
                                   receiving medical treatment (whether or
                                   not this was the sole purpose for such          26. Incurred costs for screenings or
                                   Travel) unless agreed to by Us prior to the         investigations where no signs or
                                   departure date for the Travel.                      symptoms are present (with exception of
                                                                                       Sexual Health Benefit 1A1d).
                              16. Depression, stress, anxiety, mental or
                                   nervous disorder, suicide or attempted          27. Reinstatement, replacement, loss or
                                   suicide or self-Injury.                             damage to any electronic data or software
                                                                                       including any consequential loss.
                              17. Diving underwater using an artificial
                                   breathing apparatus unless You hold an          28. The medical treatment costs of injuries
                                   open water diving license or You were               caused by accidents in New Zealand that
UCF001D INBOUNDPDNZSTU 6.7.

                                   diving under licensed instruction.                  are covered by the New Zealand Accident
                                                                                       Compensation Commission (ACC).
                              18. Manual Work or Hazardous work (except
                                   of an academic nature) unless We have           29. Your disinclination to Travel.
                                   agreed to their inclusion.

                                                                                                                                        9
30. Travelling against local or New Zealand            (ii). You require lenses as a result of a
                                  Government advice or Travelling against                   Change in Vision; or
                                  Our advice.                                        (iii). You require optical aids for the first
                                                                                            time in Your life,
                              31. A likely or actual epidemic/pandemic           during the Period of Insurance
                                  declared by a government or WHO
                                  (who.int).                                     (c). MENTAL ILLNESS:
                                                                                 Subject to a limit of $20,000, We will reimburse
                              Section 1A:                                        You for all Medical Expenses incurred for the
                                                                                 treatment of depression, stress, anxiety,
                              Medical and Related                                mental or nervous disorder, suicide or
                                                                                 attempted suicide or self-injury.
                              Expenses
                                                                                 Note:
                              1. MEDICAL EXPENSES                                General Exclusion 16 does not apply to 1A
                              We will reimburse You for Medical Expenses         1(c).
                              incurred for the treatment of an Injury or
                              Sickness suffered during the Period of             (d). SEXUAL HEALTH CONSULTATION
                              Insurance including the costs associated with      Provided Your Policy has a Period of
                              medical evacuation which has been approved         Insurance of 180 days or more We will pay the
                              by Us.                                             costs incurred, to a maximum of $250, for one
                                                                                 Sexual Health Consultation, required
                              However, this reimbursement is subject to the      diagnostics and subsequently required
                              limitations contained in subsections (a) to (e)    prescription costs whilst in New Zealand.
                              below:
                                                                                 (e). ALTERNATIVE MEDICAL
                              (a). DENTAL                                             TREATMENT
                              We will reimburse You for the cost of              We will reimburse you for the cost of
                              treatment for:                                     Alternative Medical Treatment for up to $500
                              (i). Injury to teeth suffered during the Period    over the 12 month period beginning on the
                                    of Insurance, and                            Policy Start Date but subject overall to Your
                              (ii). The initial consultation for the relief of   Period of Insurance.
                                    sudden and acute pain during the Period
                                    of Insurance using antibiotics, temporary
                                    dressings or extraction, however We will     2. CONTINUING TREATMENT
                                    not pay for elective treatment or Normal     Following Your permanent return to Your
                                    Maintenance as defined below.                Country of Origin, We will also pay for Your
                                                                                 continuing treatment, to a maximum of
                                  Normal Maintenance: includes fillings, root    $20,000, always provided any costs covered
                                  canals, polishing and scaling, wisdom          under this Section are incurred within
                                  teeth extractions, replacement due to loss     12months from the date of Your first covered
                                  of dental bridges, restoration work, caps,     claim relating to the Injury or Sickness.
                                  crowns, precious metal costs or pins and
                                  fittings, periodontal, titanium implants or    3. COVID-19 EXTENSION TO SECTION
                                  any dental work resulting from lack of
                                                                                    1A
                                  regular dental maintenance and/or
                                                                                 Section 1A is extended to include cover if You
                                  hygiene.
                                                                                 suffer the Sickness of Covid-19.
                              (b). OPTICAL
                                                                                 To this extent only, General Exclusions 21 and
                              Provided Your Policy has a Period of
                                                                                 31 do not apply to this extension
                              Insurance of 180 days or more We will
                              reimburse You up to a maximum of $300 over
                              the 12 month period beginning on the Policy
                              Start Date but subject overall to Your Period
                              of Insurance for a visit to an optometrist
UCF001D INBOUNDPDNZSTU 6.7.

                              including the cost of spectacle frames,
                              prescription lenses and contact lenses if:
                                   (i). Your optical aids are lost, stolen or
                                        damaged; or

                                                                                                                                     10
for the expenses You reasonably and
                                                                                   necessarily incur in addition to those You
                                   Supporting Documents Required for Your          already budgeted for or were likely to incur
                                   Claim May Include:                              during Your Travel as a result of:
                                   -     Medical report(s) confirming your
                                         diagnosis                                     (a). You having to return to Your Country
                                   -     If you are admitted to hospital your               of Origin during the Period of
                                         discharge report
                                                                                            Insurance due to the Unforeseen
                                   -     Any receipts
                                   In some cases, we may request additional                 death, Serious Injury or Serious
                                   documents, such as a medical report                      Sickness of a Relative, close
                                   confirming your pre-existing conditions. This            business associate or Travelling
                                   will depend on your individual                           companion during the Period of
                                   circumstances.                                           Insurance, provided that such a
                                                                                            person is under 76 years of age.

                                                                                       (b). You suffering an Injury or Sickness
                                                                                            during the Period of Insurance.
                              Section 1B:                                              (c). any other Unforeseen circumstance
                              Additional Expenses                                           during the Period of Insurance not
                                                                                            covered elsewhere in the Policy which
                              1. LOSS OF DEPOSITS                                           is outside Your control other than
                              We will reimburse You the non-recoverable                     those circumstances described in (a)
                              and unused portion of:                                        & (b) above or specifically described
                                                                                            elsewhere in the Policy,
                               Travel,
                               accommodation,
                                                                                   less any refund You are entitled to for prepaid
                               educational fees. or                               Travel and accommodation arrangements,
                               other deposits
                              paid for in advance by You, if Your Travel is
                                                                                   COVID-19 EXTENSION TO SECTION 1B
                              cancelled, altered or not completed due to:
                                                                                   2 (b) and 2 (c)
                                   (a). The Unforeseen death, Serious              Section 1B 2 (b) & 1B 2 (c) above are
                                                                                   extended to include cover if You suffer the
                                        Injury or Serious Sickness of a
                                                                                   Sickness of Covid-19 during the Period of
                                        Relative, close business associate or
                                        Travelling companion, provided that        Insurance.
                                        this person is under 76 years of age.
                                                                                   Please note that this extension excludes the
                                   (b). You suffering an Injury or Sickness        following expenses:
                                        during the Period of Insurance.             educational fees or expenses,
                                                                                    campus or student accommodation
                                                                                        expenses, and
                              COVID-19 EXTENSION TO SECTION 1B                      isolation/quarantine expenses.
                              1 LOSS OF DEPOSITS
                              Section 1B 1 is extended to include cover if         Should You be denied boarding a plane or
                              You suffer the Sickness of Covid-19 during           ship due to suspicion of You having Covid-19
                              the Period of Insurance.                             during Your Period of Insurance, We will
                              Please note that this extension excludes the         reimburse You for additional accommodation
                              deposits paid for the following:                     and meal expenses up to $200 per 24-hours,
                               educational fees                                   up to a maximum of $1400.
                               campus or student accommodation, and
                                  isolation/quarantine                             To this extent only, General Exclusions 21 and
                                                                                   31 do not apply to this extension.
                              To this extent only, General Exclusions 21 and
                              31 do not apply to this extension.                   Note:
                                                                                   General exclusions 16 & 19 do not apply to 1B
UCF001D INBOUNDPDNZSTU 6.7.

                              2.   REPATRIATION AND ADDITIONAL                     2. The benefit limit for claims that would
                                   EXPENSES                                        otherwise be excluded by exclusion 19 is
                                                                                   $10,000 over the 12-month period beginning
                              We will reimburse You, or pay on Your behalf
                                                                                   on the Policy Start Date.
                              where We agree circumstances necessitate,

                                                                                                                                  11
We strongly recommend You seek pre-              Yours to attend You. The maximum sum
                              approval for claims over $1,000 prior to         payable is $2,500
                              incurring expenses to understand what is
                              covered under your Policy                        COVID-19 EXTENSION TO THIS
                                                                               BENEFIT
                              3. RESUMPTION OF TRAVEL                          Section 1B subsection 4 is extended to include
                              If You wish to resume Your original Travel       cover if You suffer the Serious Sickness of
                              following a covered claim under clause           Covid-19.
                              2:(Repatriation and Additional Expenses)
                              above, We will pay the reasonable additional     To this extent only, General Exclusions 21 and
                              costs of economy class air fares to return You   31 do not apply to this extension
                              to the same location and position You were in
                              prior to Your claim.                             Note:
                              Provided:                                        General Exclusions 2, 3, 4, 16, and 19 do not
                                                                               apply to 1B 4.
                                  1. Your resumption of travel takes place
                                     within six months of the date of the      We strongly recommend You seek pre-
                                     claims event recorded on Your claim       approval for claims over $1,000 prior to
                                     for clause 2 and,                         incurring expenses to understand what is
                                                                               covered under your Policy
                                  2. at least 28 days of the original Period
                                     of Insurance were remaining when          5. OTHER BENEFITS AND EXPENSES
                                     the event that necessitated Your          Refer to the Schedule of Benefits Payable in
                                     return occurred.                          NZ$ contained in the Certificate of Insurance
                                                                               for the amounts payable. We will pay You:
                                  3. if Your resumption of travel is
                                     necessary for educational purposes        (a). IN HOSPITAL CASH
                                     such as completing examinations,          A cash benefit for every continuous 24 hour
                                     lectures or research commitments or       period You are confined to Hospital as an in-
                                     an existing academic course, We may,      patient due to Injury or Sickness.
                                     at Our sole discretion, waive the 28
                                     days requirement of proviso 3(b).         This benefit is paid at $100 per 24 hour period
                                                                               with a maximum limit of $10,000.
                              4. ACCOMPANYING RELATIVES
                              If You are Hospitalised for a Serious            COVID-19 EXTENSION TO THIS
                              Sickness or Serious Injury and medical           BENEFIT
                              circumstances dictate, We will pay for the       Section 1B 5(a) is extended to include cover if
                              reasonable return airfare (economy class         You suffer the Sickness of Covid-19.
                              unless otherwise agreed to by Us),
                              transportation and accommodation charges         To this extent only, General Exclusions 21 and
                              incurred, for up to two of Your Relatives to     31 do not apply to this extension
                              attend You and/or escort You to Your
                              Country of Origin, or in the event of Your
                                                                               (b). FUNERAL EXPENSES
                              death to accompany Your remains back to
                                                                               The reasonable cost up to $100,000 of
                              Your Country of Origin. The maximum sum
                                                                               returning Your remains to Your Country of
                              payable is $100,000 over the 12-month period
                                                                               Origin or the reasonable funeral and related
                              beginning on the Policy Start Date, but
                                                                               costs if the body is buried or cremated at the
                              subject overall to Your Period of Insurance,
                                                                               place of death in the event You die during the
                              If You are aged 16 years or under at the time    Period of Insurance.
                              of a medical event arising, You are
                              hospitalised and it is deemed medically          This benefit limit is $100,000.
                              necessary by Your attending Medical
                              Practitioner and where We have agreed prior      COVID-19 EXTENSION TO THIS
                              to the costs being incurred We will pay the      BENEFIT
UCF001D INBOUNDPDNZSTU 6.7.

                              reasonable return air fare (economy class        Section 1B 5(b) is extended to include cover if
                              unless otherwise agreed to by Us),               You suffer the Sickness of Covid-19.
                              transportation and accommodation charges
                              incurred for one parent or legal guardian of     To this extent only, General Exclusions 21 and
                                                                               31 do not apply to this extension

                                                                                                                            12
Note:                                                necessarily incurred on Your behalf, provided
                              General Exclusions 2, 3, 4, 16 and 19 do not         that:
                              apply to 1B 5(b)
                                                                                        (i). The search is approved by the
                              We strongly recommend You seek pre-                            relevant local authorities;
                              approval for claims over $1,000 prior to
                              incurring expenses to understand what is                  (ii). The search begins within 72 hours of
                              covered under your Policy                                       the local official notification that You
                                                                                              are missing; and You have not
                              (c). FALSE ARREST EXPENSES                                      ignored any official advice given to
                              The reasonable legal costs actually and                         You to stay out of the area.
                              necessarily incurred by You as a result of
                              Your false arrest or wrongful detention, during      This benefit limit is $10,000.
                              the Period of Insurance, by any legally
                              recognised foreign Government.
                                                                                        Supporting Documents Required for
                              This benefit limit is $10,000.                            Your Claim may Include:
                                                                                        - Airline ticket or pre-paid expenses
                              (d). HIJACK CASH                                              confirmation
                              A cash benefit for every continuous 24-hour               - Any receipts with refund terms and
                              period that You are detained as a result of the               conditions
                              public transport in which You are Travelling              - Confirmation of reason for the travel
                              being hijacked during the Period of                           disruption or cancellation
                              Insurance.                                                In some cases, we may request
                                                                                        additional documents. This will depend
                              This benefit is paid at $100 per 24 hour period           on your individual circumstances.
                              with a maximum limit of $10,000.

                              (e). RENTAL VEHICLE RETURN                           EXCLUSIONS APPLYING TO
                              The reasonable costs incurred in returning           SECTIONS 1A AND 1B
                              Your Rental Vehicle to the nearest Rental            We will not pay for:
                              Vehicle depot if You are unable to return it
                              Yourself due to Your Sickness, Injury, or            1. Charges You incur if You fail to return to
                              death during the Period of Insurance, but               Your Country of Origin or to an
                              only where You are liable for such costs under          alternative location at Our direction once
                              the hire agreement.                                     You may, in the opinion of Our medical
                                                                                      adviser, have safely undertaken to do so
                              This benefit limit is $1,000.                           or after You fail to follow Our advice or
                                                                                      instruction.
                              (f). TRAVEL DELAY
                              If Your Travel arrangements are delayed for          2. Expenses relating to the continuation or
                              at least 6 consecutive hours due to any                 maintenance of any course of treatment
                              Unforeseen cause beyond Your control We                 You were receiving prior to the Policy
                              will pay for Your reasonable extra costs                Start Date or replenishment of prescribed
                              necessarily incurred due to the delay, including        medications being taken by You prior to
                              the costs of meals, which are not recoverable           Your departure from Your Country of
                              from any other source.                                  Origin, unless the prescribed medication
                                                                                      was lost or damaged during the Period of
                              This benefit limit is $10,000.                          Insurance.

                              (g). SEARCH AND RESCUE                               3.   Expenses arising from elective surgery or
                              If You go missing in New Zealand, Pacific                 elective medical treatment, unless
                              Islands, Australia, Bali, Lombok or overseas              otherwise agreed in writing by Us.
                              while in transit (but not in Your Country of
                              Origin), as a direct result of natural disaster or
UCF001D INBOUNDPDNZSTU 6.7.

                              while undertaking an outdoor recreational
                              activity during the Period of Insurance, We
                              will contribute up to$10,000 towards the cost
                              of a private search for You, actually and

                                                                                                                                     13
4.   Any expenses incurred more than 12                       Financial Default of any person,
                                   calendar months after the date of Injury                 company or organisation with whom or
                                   or, in the case of Sickness, more than 12                with which they deal.
                                   calendar months after the date on which
                                   the first Medical Expense is incurred or         8. More than one repatriation transit in
                                   the Policy End Date whichever occurs                relation to the same Relative, condition or
                                   last.                                               event.

                              5. Any Pre-existing Condition that has not
                                 been declared to Us and noted on the
                                 Certificate of Insurance as a Pre-                 Section 2: Luggage,
                                 existing Condition except as detailed              Personal Effects, Travel
                                 under Sections 1A 1(c) Mental Health, 1B
                                 (2) Repatriation and Additional                    Documents, Money and
                                                                                    Credit Cards
                                 Expense,1B 4 Accompanying Relatives
                                 and 1B 5(b) Funeral Expenses.

                              6. Disposable contact lenses.                         We will pay You should any of the events
                                                                                    described below occur during the Period of
                              7. Any claim arising from:                            Insurance:

                                   (a). Cancellation, curtailment or diversion      1. LOST OR DAMAGED PROPERTY
                                        of scheduled public transport services,     For accidental loss of or damage to Your
                                        including by reason of strikes or other     accompanied Technology Items or Luggage
                                        industrial action, if there had been        and Personal Effects, which You use during
                                        warning in the news media or current        the Period of Insurance (including papers,
                                        notifications in the local Government       specifications, manuscripts and stationery for
                                        “Country Warning” web sites, before         their face value only).
                                        the date the Travel was booked, that
                                        such events were likely to occur.           2. DEPRIVATION OF LUGGAGE AND
                                                                                       PERSONAL EFFECTS
                                   (b). Carrier caused delays where the costs       For emergency replacement of essential
                                        are recoverable in full from the carrier.   Luggage and Personal Effects if Your
                                                                                    Luggage and Personal Effects is delayed,
                                   (c). Any business or financial or                misdirected or temporarily misplaced by any
                                        contractual obligation or commitment        carrier for more than 8 consecutive hours.
                                        of You or of any other person on            Claims must be supported by written
                                        whom the Travel depends.                    confirmation from the carrier responsible and
                                                                                    receipts for the replacement items You
                                   (d). Any change of plans or disinclination       needed to purchase. Claims are limited to a
                                        to Travel on Your part or of any other      maximum of $1,000 for an individual or a
                                        person on whom the Travel depends.          Family.

                                   (e). The inability of any tour operator or       3. REPLACEMENT OF TRAVEL
                                        wholesaler to complete arrangements            DOCUMENTS
                                        for any tour due to a deficiency in the     For the non-recoverable cost of replacing
                                        required number of persons to               Travel documents, credit cards and Travellers
                                        commence any tour or journey.               cheques accidentally lost or damaged, up to a
                                                                                    maximum of $3,000 for an individual or a
                                   (f). The refusal, failure or inability of any    Family.
                                        person, company or organisation,
                                        including but not limited to any airline,   4. UNAUTHORISED USE OF TRAVEL
                                        other transportation provider, hotel,          DOCUMENTS
                                        car rental agency, tour or cruise           For Your legal liability for compensation
                                        operator, travel wholesaler, booking        arising out of the unauthorised use of Your
UCF001D INBOUNDPDNZSTU 6.7.

                                        agent or other provider of travel or        Travel documents, credit cards or Travellers
                                        tourism related services, facilities or     cheques which are stolen during the Period of
                                        accommodation, to provide services,         Insurance by any person other than You,
                                        facilities or accommodation, by reason      Your Relative or Travelling companion,
                                        of their own Financial Default or the       limited to $5,000 over the 12-month period

                                                                                                                                 14
beginning on the Policy Start Date, but                    general condition, quality and
                              subject overall to Your Period of Insurance.               capability or the cost of indemnifying
                                                                                         you under (a), (b) or (c) above.
                              5. MONEY
                              For accidental loss of cash, bank or currency      2. Where We elect to pay the depreciated
                              notes, cheques, postal or money orders or          value under this section, depreciation is
                              other negotiable instruments taken with You.       applied to an item as per the below:
                              Maximum payable is $1,000 over the 12-
                              month period beginning on the Policy Start         Technology Items
                              Date, but subject overall to Your Period of         Age of Item                    Depreciation
                              Insurance.                                          Less than 6 months old             NIL
                                                                                  6-12 months old                    15%
                              6. FIRE DAMAGE                                      1-2 years old                      30%
                              In the event of any loss caused by or arising       2-3 years old                      60%
                              from fire, the maximum amount payable for           Over 3 years old                   80%
                              any claim during the Period of Insurance is
                              $12,000.                                           All other non Technology Items less than 2
                                                                                 years old are paid at Present Day Value.
                              Please note however that sublimits apply:
                              Cash, bank or currency notes, cheques, postal      All other non Technology Items over 2 years
                              or money orders or other negotiable                old are paid at Present Day Value less 20%.
                              instruments destroyed in a fire are limited to
                              $1000.                                             CONDITIONS APPLYING TO SECTION 2
                                                                                 1. It is a condition of payment under this
                                                                                    Section that all losses including damage
                              Note:                                                 attributable to theft or vandalism be
                              In regard to Section 2 1:                             reported to the local police or appropriate
                               a) the maximum amount We will pay for any            authority as soon as possible after the
                                   one item, set or pair of items is $2,500         discovery of the loss and a written
                                   unless the item, set or pair of items is         acknowledgement of the report obtained.
                                   specified on the Certificate of Insurance        Any loss of credit cards, Travellers
                                   and the additional premium has been              cheques or Travel documents must also
                                   paid.                                            be reported as soon as possible to the
                                                                                    issuing authority and the appropriate
                              b) The limit for any specified item, set or pair      cancellation measures taken
                                 of items is $5,000 with a maximum for all       .
                                 specified items of $30,000.                     2. You shall take all reasonable precautions
                                                                                    for the packaging, safety and supervision
                              c) In the event of a claim You must be able           of any Technology Item(s), portable
                                 to support Your claim with receipts or             electronic property, personal effects,
                                 valuations.                                        Travel documents, money and credit
                                                                                    cards.
                              BASIS OF SETTLEMENT UNDER THIS
                              SECTION                                            3. You must not leave any item(s) unlocked
                              1. For payment under this section We have the         or Unattended in a Public Place or in any
                              option, at Our sole discretion, to:                   unlocked and Unattended building or
                                                                                    vehicle at any time, unless in a locked
                                  (a). pay the replacement cost of the              compartment that is not visible from the
                                       item(s) being claimed; or                    outside of the vehicle (for example boot or
                                                                                    cubbyhole), nor in a vehicle overnight.
                                  (b). choose to repair or replace the item(s)
                                       being claimed; or                         4. All cash or jewellery must either be on
                                                                                    You in person or in a locked safe. There is
                                  (c). pay the depreciated value of the items       no cover if You leave jewellery or cash in
                                       being claimed; or                            a room where You are not present.
UCF001D INBOUNDPDNZSTU 6.7.

                                  (d). pay You an amount that covers Your        5. You must secure Technology Item(s) and
                                       loss, being the lesser of Our                portable electronic property in a locked
                                       reasonable cost to replace the item          premise, safe or strongroom or out of sight
                                       with an item that is of equivalent age,

                                                                                                                                  15
in a locked vehicle and carry such items        10. The Excess $12,000 for loss or damage
                                  as personal hand luggage.                           due to a natural disaster (as defined in the
                                                                                      Earthquake Commission Act 1993).

                                 SUPPORTING DOCUMENTS REQUIRED
                                 FOR YOUR CLAIM MAY INCLUDE:
                                 -    Proof of ownership including receipts
                                                                                  Section 3: Missed Transport
                                      If applicable :                             Connection
                                 -    Police report if items are stolen or lost
                                      OR
                                                                                  We will pay the cost of additional reasonable
                                 -    Lost or delayed baggage reports
                                 In some cases, we may request additional         scheduled public transport services and
                                 documents. This will depend on your              accommodation if due to an Unforeseen
                                 individual circumstances.                        circumstance occurring during the Period of
                                                                                  Insurance and outside Your control You miss
                                                                                  a transport connection and are required to
                              EXCLUSIONS APPLYING TO SECTION                      make alternative arrangements to arrive at a
                                                                                  special event such as school examination, or
                              2
                                                                                  start of the school year which cannot be
                              We will not pay for:
                                                                                  delayed because of Your late arrival.
                              1. Scratching or breakage of fragile or brittle
                                 items.
                                                                                  CONDITIONS APPLYING TO SECTION 3
                                                                                  1. You must ensure that all reasonable effort
                                                                                     has been made to avoid additional
                              2. Damage or loss arising from wear and
                                                                                     expenses.
                                 tear, deterioration, atmospheric or climatic
                                 conditions, mould or fungus, insects,
                                                                                  2. You must remain in Your original booking
                                 rodents, vermin, or any process of
                                                                                     class/cabin (We will not accept any cabin
                                 cleaning, ironing, pressing, repairing,
                                                                                     upgrades).
                                 restoring or alteration.
                                                                                  3. You must seek any refunds on unused
                              3. Any item(s) shipped under a freight
                                                                                     tickets/taxes or travel vouchers. Where a
                                 agreement, sent by a postal or courier
                                                                                     refund has been provided, We will settle
                                 service, or purchased over the internet.
                                                                                     this expense less the amount You have
                              4. Losses due to depreciation or devaluation
                                                                                     been refunded.
                                 of currency.

                              5. Loss or damage arising from the
                                 confiscation or destruction by Customs or
                                 any other authority.                                SUPPORTING DOCUMENTS REQUIRED
                                                                                     FOR YOUR CLAIM MAY INCLUDE:
                                                                                     -    Airline ticket or pre-paid travel expenses
                              6. Household furniture or household                         confirmation
                                 appliances being used by You for                    -    Any receipts for additional reasonable
                                 domestic use and non portable                            scheduled public transport
                                 Technology Item(s) or electronic                    -    Confirmation of reason for missed
                                 equipment.                                               transport connection
                                                                                     In some cases, we may request additional
                              7. Damage to sporting equipment including              documents. This will depend on your
                                 surfboards, sailboards, boogie boards and           individual circumstances.
                                 bicycles whilst in use.

                              8. The Excess of $200 for any Technology
                                 Item(s) and the Excess of $100 for any
                                 other claim under this section of the            EXCLUSIONS APPLYING TO SECTION
                                 Policy.                                          3
                                                                                  We will not pay for:
UCF001D INBOUNDPDNZSTU 6.7.

                              9. More than $10,000 for any claim under
                                 this Section in respect of insured items left    1. Any missed transport connection arising
                                 in a vehicle.                                       from any business or financial or
                                                                                     contractual obligation or commitment of
                                                                                     You or of any other person on whom the
                                                                                     Travel depends.

                                                                                                                                       16
2. Claims arising from the inability of any tour   CONDITIONS APPLYING TO SECTION 4
                                 operator or wholesaler to complete              1. After the occurrence of any of the events,
                                 arrangements for any tour due to a                 all cover under this Section shall cease.
                                 deficiency in the number of people
                                 required to commence any tour or journey.       2. Benefits shall not be payable for more
                                                                                    than one of the events.
                              3. Claims arising from a special event which
                                 could have been rescheduled to a later          3. In the event of the death of a financially
                                 time to coincide with Your late arrival.           dependent child and/or legal ward under
                                                                                    the age of 16 years who are Travelling
                              4. Any change of plans or disinclination to           under a Family Policy, a maximum benefit
                                 Travel on Your part or of any other person         of $10,000 will apply.
                                 on whom the Travel depends.
                                                                                 4. All Compensation is payable to You, Your
                              5. Claims arising from industrial disputes that       estate or persons nominated by You.
                                 You were aware of prior to the Policy
                                 Start Date.
                                                                                 EXCLUSIONS APPLYING TO SECTION
                                                                                 4
                                 SUPPORTING DOCUMENTS REQUIRED
                                                                                 We will not pay for any claim which directly or
                                 FOR YOUR CLAIM MAY INCLUDE:                     indirectly arises from or is caused by:
                                 -    Medical notes confirming total
                                      disablement or death certificate OR        1. Any type of illness, disease, infection or
                                 -    Evidence supporting your                       contagion, even if contracted through an
                                      disappearance                                  Injury. This Exclusion shall not apply to
                                 In some cases, we may request additional            medically acquired infections or blood
                                 documents. This will depend on your                 poisoning.
                                 individual circumstances.

                              Section 4: Death or
                              Disablement by Injury
                              1. DESCRIPTION OF COVER
                              In the event of an Injury resulting in Your
                              death or Total Disablement whilst Travelling
                              during the Period of Insurance, or within 12
                              calendar months of the Injury, We will pay the
                              compensation listed under the Schedule of
                              Benefits Payable in NZ$ stated in the
                              Certificate of Insurance.

                              2. EXPOSURE
                              We will pay the compensation listed under the
                              Schedule of Benefits Payable in NZ$ in the
                              Certificate of Insurance if as a result of an
                              Injury You are exposed to the elements and
                              as the result of that exposure within 12
                              calendar months suffer death or Total
                              Disablement.

                              3. DISAPPEARANCE
                              If Your body is not found within 12 calendar
                              months after an accident involving the
UCF001D INBOUNDPDNZSTU 6.7.

                              conveyance in which You were Travelling,
                              death will be presumed in the absence of any
                              evidence to the contrary.

                                                                                                                                 17
Section 5: Personal Liability                          will pay up to a maximum amount
                                                                                     of$500,000).

                              We will pay all damages, compensation and          5. Physical loss of or damage to property or
                              legal expenses, up to the amount specified in         bodily injury (including death or illness),
                              the Schedule of Benefits Payable in NZ$ for           arising out of Your ownership, use or
                              which You become legally liable (inclusive of         possession of any mechanically propelled
                              necessary and reasonable defence costs) as a          vehicle, aircraft or water-borne craft.
                              result of Your Negligence during the Travel
                              causing:                                           6. Loss of or damage to property or bodily
                                                                                    Injury (including death or illness) arising
                              1. Bodily Injury (including death or illness) of      out of Your business or trade or
                                 another person.                                    occupation, or out of professional advice
                                                                                    given by You.
                              2. Physical loss of or damage to property of
                                 others                                          7. Any contract unless such liability would
                                                                                    have arisen in the absence of that
                              during the Period of Insurance.                       contract.
                              CONDITIONS APPLYING TO SECTION 5                   8. Loss or damage or bodily Injury (including
                              It is a condition of payment under this Section       death or illness) arising from a criminal or
                              that You do not admit fault or liability to any       illegal act.
                              other person without Our prior written consent.
                                                                                 9. Judgments which are not in the first
                                                                                    instance either delivered by or obtained
                                 SUPPORTING DOCUMENTS REQUIRED                      from a court of competent jurisdiction
                                 FOR YOUR CLAIM:                                    within New Zealand or the country in
                                 -    Proof of event(s) and evidence of             which the accident occurred giving rise to
                                      damages                                       Your liability.
                                 -    Evidence of damage expense
                                 In some cases, we may request additional
                                 documents. This will depend on your             10. Aggravated, exemplary or punitive
                                 individual circumstances.                           damages.

                                                                                 We will not pay the Excess of $100.

                                                                                 Section 6: Kidnap and
                              EXCLUSIONS APPLYING TO SECTION
                              5
                              We will not pay damages, compensation or           Ransom
                              legal expenses in respect of any liability
                              directly or indirectly arising out of or in        We will pay if You are Kidnapped:
                              connection with:
                                                                                 1. The Ultimate Net Loss of Ransom paid
                              1. Bodily Injury (including death or illness) to      by You, or Your representative, following
                                 You or to any member of Your Family                the Kidnapping of You during the Period
                                 ordinarily residing with You.                      of Insurance.
                              2. Bodily Injury (including death or illness) to   2. The reasonable expenses, actually and
                                 any of Your employees arising out of or in         necessarily incurred following receipt of a
                                 the course of employment.                          Ransom demand after the Kidnapping of
                                                                                    You during the Period of Insurance, for:
                              3. Physical loss of or damage to property
                                 owned by or in the control of You or any            (a). The fees and expenses of a security
                                 member of Your Family ordinarily residing                consultant retained as the result of
                                 with You.                                                such a demand provided We have
                                                                                          given Our consent to the appointment
UCF001D INBOUNDPDNZSTU 6.7.

                              4. Loss of or damage to property that is in                 of the security consultant.
                                 Your custody or control (unless it is
                                 accidental loss of or damage to property            (b). Interest paid on monies borrowed from
                                 owned by Your education provider,                        a financial institution for the purpose of
                                 landlord or homestay, in which case We                   paying a Ransom. The amount We

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