NEWBUILD & INNOVATION - NEW HIRE BINDER - Nexus

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NEWBUILD & INNOVATION - NEW HIRE BINDER - Nexus
NEWBUILD & INNOVATION
    NEW HIRE BINDER
NEWBUILD & INNOVATION - NEW HIRE BINDER - Nexus
TABLE OF CONTENT

                         SECTION I: WELCOME ABOARD!                  4
1. ROYAL CARIBBEAN LIMITED: OVERVIEW                                 5
 1.1 About Us: Introduction, Our Vision, Our Leadership              5
 1.2 Our Brands                                                      6
 1.3 Our Fleet                                                       7
 1.4 Port of Miami Campus                                           10
2. My ONBOARDING: GETTING STARTED                                   11
 2.1 PeopleSoft                                                     11
 2.2 Employee Handbook                                              12
 2.3 US: 2019 Payroll Calendar                                      13
 2.4 US: Employee Benefits                                          14
 2.7 Onboarding agenda & trainings                                  19
 3. USEFUL INFORMATION: HOW TO’s                                    21
3.1 Workstation Checklist                                           21
3.2 Setting-up Outlook                                              23
3.3 Submit IT Requests                                              25
3.4 Connect to the Printers                                         26
3.5 Request access to Newbuild Folders (Drives)                     28
3.6 Our main tools                                                  29
3.7 Order Business Cards                                            32
3.8 ESTA Guide (Europe Employees)                                   33
3.9 Book Conference Rooms                                           34

      SECTION II: NEWBUILD & INNOVATION: DREAM-DRIVE-DELIVER        36
 1. DEPARTMENT’s OVERVIEW                                           37
 1.1 Our Mission, Vision & Strategic Pillars                        37
 1.2 Our Senior Leaders                                             38
 1.3 Our Teams                                                      40
 1.4 Our HR Team & Employee Referral Program                        42
 1.5 Naval Vocabulary & Newbuild Terminology                        43
 1.6 External partners                                              45

                                               2
NEWBUILD & INNOVATION - NEW HIRE BINDER - Nexus
TABLE OF CONTENT

2. ARCHITECTURAL DESIGN                                                  46
 2.1 Architectural Design: Leadership Team                               46

 2.2 Design Process                                                      47

3. FLEET MODERNIZATION                                                   48
 3.1 Fleet Modernization: Leadership Team                                48
 3.2 Fleet Modernization: Supporting Teams                               49
 3.3 Ship Modernization Dry Dock Schedule (5 years)                      51
 3.5 AEP Systems Overview                                                52
 3.6 AEP Portfolio                                                       53
4. MISSION CONTROL                                                       54
 4.1 Mission Control: Leadership Team                                    54
 4.2 Our Role & Areas of Expertise                                       55
5. SITE OFFICES                                                          56
 5.1 Saint-Nazaire – France                                              56
 5.2 Papenburg – Germany                                                 57
 5.3 Turku – Finland                                                     58
 5.4 Lobith – Netherlands                                                59
 5.5 Ancona – Italy (2019)                                               60

                                        3
NEWBUILD & INNOVATION - NEW HIRE BINDER - Nexus
SECTION I
WELCOME ABOARD!

         4
NEWBUILD & INNOVATION - NEW HIRE BINDER - Nexus
1. RCL OVERVIEW

                                                                                1.1 ABOUT US
 INTRODUCTION
« Royal Caribbean International is known for driving innovation at sea and has
continuously redefined cruise vacationing since its launch in 1969. Each
successive class of ships is an architectural marvel and pushes the envelope of
what is possible on a cruise ship. Onboard, the global cruise line has debuted
countless industry “firsts” – such as rock climbing, ice skating and surfing at sea –
to capture the imagination of families and adventurous vacationers alike.
Throughout, guests sail on exciting itineraries to some of the world’s most popular
destinations and enjoy Royal Caribbean’s friendly and engaging service.»

OUR VISION & VALUES
« Our vision is to empower and enable our employees to deliver the best vacation
experience to our guests, thereby generating superior returns to our stakeholders
and enhancing the wellbeing of our communities.»

OUR LEADERSHIP

                                         Richard D. Fain
                                           Chairman & CEO
                                     Royal Caribbean Cruises, Ltd.

               Lisa Lutoff Perlo          Michael Bayley             Larry Pimentel
                President & CEO            President & CEO           President & CEO
                Celebrity Cruises        Royal Caribbean Int’l       Azamara Cruises

                            Jason Liberty
                               EVP / CFO,               Harri Kulovaara
                             Royal Caribbean                   EVP
                               Cruises, Ltd.           Maritime & Newbuild

                                                  5
NEWBUILD & INNOVATION - NEW HIRE BINDER - Nexus
1.2 OUR BRANDS

 Founded in 1968               Founded in 1988               Founded in 2007
 Leader in the cruise          Merged with Royal             3 ships (2018)
  industry                       Caribbean International       Voted:
 25 ships (2018)                in 1997.                       “Cruise Line of the Year”
 Represents 21.9% of the       13 ships (2018)                – Global Traveler 2018
  global cruise market          Over 300+ destinations         “Top Cruise Line in Asia –
 Voted:                        Voted:                         #1 in the Small Ship
  “Best Cruise Line Overall”     “Best Cruise Line” Overall     Category” – Cruise
  15 years running               – 2018 Travy Awards            Critic’s Cruisers’ Choice
  “Best Cruise Line in the       “Best Cruise Line”             Destination Awards 2018
  Caribbean”                     Caribbean/Bahamas –           President & CEO:
  15 years running               2018 Travy Awards              Larry Pimentel
 President & CEO:              President & CEO:
  Michael Bayley                 Lisa Lutoff-Perlo

 Founded in 1990               Founded in 2007               Founded in 1994
 4 ships (2018)                6 ships (2018)                9 ships (2018)
 Largest Spain-based           Joint-venture cruise line     Ultra luxurious cruising
  cruise line                    between the German             with 900+ destinations
 Voted:                         Tourism firm, TUI AG and      In 2018, RCCL acquired
  “Best Crew” – Cruise           Royal Caribbean                a 67% controlling stake
  Excellence Awards in           Cruises Ltd.                  Voted:
  Spain (2016)                  Voted:                         “Africa’s Leading Cruise
  “Most Popular                  “World’s Best Cruise Spa       Line 2018”
  Company” – Cruise              2018”                          “The 120 Most Trusted
  Excellence Awards in          CEO:                           Brands” 2014
  Spain (2016)                   Wybcke Meier                   Entrepreneur Magazine
 CEO:                                                         CEO:
  Richard Vogel                                                 Roberto Martinoli

                                            6
NEWBUILD & INNOVATION - NEW HIRE BINDER - Nexus
1.3 OUR FLEET

QUANTUM CLASS                EMPRESS CLASS
 Quantum Of The Se
 Anthem Of The Seas
 Ovation Of The Seas

                             VOYAGER CLASS
                                Navigator Of The Seas
OASIS CLASS                     Adventure Of The Seas
                                Voyager Of The Seas
   Allure Of The Seas
                                Explorer Of The Seas
   Oasis Of The Seas
                                Mariner Of The Seas
   Harmony Of The Seas
   Symphony of the Seas

                             RADIANCE CLASS
                                Serenade Of The Seas
FREEDOM CLASS                   Brilliance Of The Seas
 Freedom Of The Seas           Radiance Of The Seas
 Liberty Of The Seas           Jewel Of The Seas
 Independence Of The Seas

                             VISION CLASS
                                Vision Of The Seas
SOVEREIGN CLASS                 Grandeur Of The Seas
 Majesty Of the Seas           Rhapsody Of The Seas
                                Enchantment Of The Seas

                             7
NEWBUILD & INNOVATION - NEW HIRE BINDER - Nexus
1.3 OUR FLEET

EDGE CLASS                                      SOLSTICE CLASS
 EDGE                                           Solstice
 APEX
  EDGE (2020)                   APEX             Silhouette
                                                 Equinox
                                                 Reflection
                                                 Eclipse

      EDGE
                     SOLSTICE   EQUINOX

                                                            ECLIPSE

  REFLECTION                    ECLIPSE
MILLENNIUM CLASS                                XPEDITION CLASS
 Millennium                                     Xpedition
 Summit                                         Xperience
 Infinity                                       Xploration
 Constellation                                  Flora
  XPEDITION                     XPERIENCE                             XPLORATION

  FLORA
              CONSTELLATION                     •   FLORA

                                            8
NEWBUILD & INNOVATION - NEW HIRE BINDER - Nexus
1.3 OUR FLEET

AZAMARA QUEST

AZAMARA JOURNEY

AZAMARA PURSUIT

                  9
NEWBUILD & INNOVATION - NEW HIRE BINDER - Nexus
1.4 PORT OF MIAMI CAMPUS

                                                    HR, IT, Mail Room

                                                 1050
                                                Building

             1080
            Building
                                            Employee
                                             Parking

            1040                                          Outdoor
           Building                                     Lunch Areas

                                                       Convenience store
                                                        (1080, 4th Floor)

                                                 You are here
                                               (Innovation Lab,
                                                   2nd floor)

                                 Medical Clinic &
                                 Wellness Center
Day care                           (Gym/Spa)

                       10
2. MY ONBOARDING:
                                                       GETTING STARTED

                                                                     2.1 PEOPLESOFT
PeopleSoft is our HR software, you can access it through our homeport portal. To login use your
employee’s ID number (as it appears on your badge) and create a password. Your PeopleSoft
portal contains all your HR related information (pay, taxes, job description, performance
management documents etc.). You can also use it to apply for internal jobs and update your
personal information (marital status, etc.).

To learn more about PeopleSoft, please visit https://homeport.rccl.com/peoplesoft-guide/

For any HR Related matter, please contact your HR Partners:

MIAMI OFFICE

KARINA MESA, HR Manager
Karinamesa@rccl.com
305.539.4019

THAIS ALKHAL, HR Specialist
talkhal@rccl.com
305.539.5342

EUROPE SITE OFFICES

CAROLINE SCHAFLEIN, HRBP North Europe
cschaflein@rccl.com
+44 (0) 7714.307.007

                                             11
2.2 EMPLOYEE HANDBOOK

The Royal Caribbean Cruises Ltd. US Employee Handbook contains all policies that
apply to our US Shoreside employees.

We strongly encourage all US Employees to review the Employee Handbook and to
consult your supervisor and/or HR Partners for any HR related questions.

For all HR policies applicable to the Europe Site Offices, please contact Caroline
Schaflein, HRBP North Europe, at cschaflein@rccl.com.

                     Where to find the Employee Handbook?
               HomePort Portal > Resources > Employee Handbook – US

                                             12
2.3 US 2019 PAYROLL

2019

13
2.4 US EMPLOYEE BENEFITS
RCL BENEFITS OVERVIEW

                    14
RCL BENEFITS OVERVIEW

                    15
2.4 US EMPLOYEE BENEFITS
 BENEFITS SUMMARY
 FULL TIME EMPLOYEES
 Royal Caribbean Cruises Ltd. is pleased to offer a wide range of benefits which includes paid
 time off, medical, dental, life insurance, excellent career development opportunities and
 cruising privileges aboard the fleet of Royal Caribbean Cruises Ltd.

 Below is a summary of these benefits. The Plan Document provides a detailed description of
 the various benefits.

 EMPLOYEE CRUISE PRIVILEGES
 Effective immediately upon hire, all active full time employees are eligible for the discount
 cruising privilege based on available space. Employees are eligible for one company paid
 familiarization cruise after completion of one year of service. This cruise should be taken prior
 to second year anniversary. Employee’s immediate family and other relatives are also eligible.
 Listed below are the applicable rates. All passengers are subject to all applicable taxes and
 recommended tips/gratuities.

 Employee – rate equal to taxes and fees
 Immediate and Extended Family - $40/day + taxes and fees

 PAID TIME OFF
 Personal Time (56 Hours)
 Effective immediately upon hire, all full time non-exempt (hourly) employees will accrue 2.16
 hours of personal time for each completed bi-weekly pay period for up to 56 hours or 7 days
 each year.

 Vacation Pay (80-160 Hours)
 Effective immediately upon hire, all full time employees will be eligible to take vacation based
 on an accrual schedule. Full time employees will accrue 3.07 hours of vacation time at the
 completion of each biweekly pay period. Employees with at least one year of service may
 take accrued and un-accrued vacation based on the following schedule:

              Years of Service              Vacation                Pay Period
                      1-4                    2 weeks                 3.07 hours

                      5-9                    3 weeks                 4.61 hours
                      10+                    4 weeks                 6.15 hours
Holiday Pay
The Company provides holiday pay to full time employees for 10 Company observed holidays
- New Year’s Day, Martin Luther King, Jr. Day, President’s Day, Memorial Day, Independence
Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas and one floating day of
employee’s choice.

Other Pay
Adoption Paid Leave, Bereavement Leave, Maternity Leave, Paternity Leave, Active
Reservists Leave and Volunteer Time Off.

                                                 16
GROUP HEALTH PLANS
Immediately upon hire, full time employees are eligible for the following:

Medical/Pharmacy Plan Insurance
FloridaBlue (BCBS) is the medical insurance carrier and Express Scripts is the Pharmacy Plan
carrier. Choices are dependent on employee’s location. Employee contributions are
available on a pre-tax basis.

Dental Insurance
Delta Dental is the dental insurance carrier. Plans and choices are dependent on employee’s
location. Employee contributions are available on a pre-tax basis.

Vision Plan
VSP Vision Care is the insurance carrier. The vision benefit includes in or out of network
coverage for eye exams, eye glasses and contact lenses.

Group Life/AD&D Insurance
The Company provides coverage equal to three times the employee’s annual base salary for
both Life and Accidental Death and Dismemberment insurance (up to a maximum of
$675,000). Supplemental Life & Dependent Life insurance coverage are also available on a
voluntary basis.

Business Travel Accident Insurance
The Company provides life insurance at no cost to the employee while traveling on Company
business. The amount of the benefit is based on the employee’s position.

DISABILITY BENEFITS
Short Term Disability
Company funded for full time employees after completion of one year of service. Benefit
levels are based on Company tenure.

Long Term Disability
Effective immediately upon hire. Company funded for full time employees. The insurance
provides income after six continuous months of disability.

RETIREMENT PLAN
The Company provides life insurance at no cost to the employee while traveling on Company
business. The amount of the benefit is based on the employee’s position. The Company provides
employees with an opportunity to save for retirement. Employees will receive 3% Base
Contribution. This contribution is immediately 100% vested.

Employee Contributions
Unless you elect otherwise, 3% of your pay will be contributed automatically to your pre-tax plan
account through convenient payroll deductions. You may elect to save more or less.

You may save up to 50% of total pay (subject to IRS limits). Your contributions are Before-tax 401(k)
contributions, which are deducted from your paycheck before federal income taxes are withheld.
If you do not want to contribute to the plan, you may contact the plan administrator to stop
contributions.

                                                17
Company Contributions
Base Contribution - Royal Caribbean will make an annual 3% Base (Safe Harbor) Profit Sharing
contribution to your plan account. You are not required to make a contribution to the plan in
order to receive the Base contribution.

Other Company Contributions - If you are actively employed on the last day of the plan year,
you may be eligible to receive an additional profit sharing contribution based on your years of
service and in accordance with the plan.

ON-SITE CHILD CARE (PORT OF MIAMI ONLY)
Child Care services are provided year-round for children of Royal Caribbean Cruises Ltd.
employees. Children from six weeks to five years of age may be accepted at the child care
facilities (based on availability) located at the 1080 building on the first floor. The facility offers
convenient hours (7:00am to 7:00pm) and competitive rates. This is not available in all
locations.

ON-SITE CLINIC(PORT OF MIAMI ONLY)
The on-site clinic provides Royal Caribbean Cruises Ltd. employees in South Florida and their
eligible dependents access to a wide range of basic medical care without having to leave
the Port of Miami.

ADDITIONAL BENEFITS
Employee Stock Purchase Plan (ESPP)
Employees are eligible to participate in the Plan upon hire. The Plan provides
employees with the opportunity to conveniently and periodically purchase shares
of our Common Stock generally at a 15% discount to the market price. Employees
may invest between $120 and $5,000 per purchase period (Quarterly) for a
maximum annual contribution amount of $20,000.

Other Benefits
Wellness Program, On-site Clinic, Fitness Center and Cafeteria, Employee
Assistance Program, Onboard Gift Shop and Shore Excursions Discount, Choice
Air, Credit Union, Adoption Assistance, Direct Deposit, Internal Job Posting Policy,
Service Awards, Healthcare and Dependent Care Spending Accounts, Health
Savings Account, Tuition Reimbursement, MBA Reimbursement, Certification
Reimbursement, Management Skills & Career Training, Employee Discount
Program, Development Courses, Legal Insurance, AFLAC, Health Advocate,
TelaDoc, Seniority Matters, Pet Assure, InfoArmor and TrustMark Voluntary Life
Events Insurance.

                                                   18
2.7 ONBOARDING
                                                         TRAININGS & AGENDA

ONBOARDINGA AGENDA

On your first day, an onboarding agenda will be provided to you. This agenda is a
personalized guide created with your supervisor to provide you to facilitate your integration
in your new role and in your team. The agenda contains all onboarding activities scheduled
for you, as well as you manager’s learning and performance expectations.

ONBOARDING TRAININGS
There are three categories of training provided to the Newbuilding & Innovation new hires.

1) The HR mandatory courses are offered online and should be completed before your first
   45days:https://www.skillsoftcompliance.com/Academy/CommonUI/Login.aspx?orgid=2
   92002. You will be receiving an email with the link to your learning portal during your first
   week. For any question, please contact learning@rccl.com.

2) An all-day orientation is provided to all regular employees in the Miami offices by the
   Learning & Development department. This orientation day is provided once a month,
   you will receive an invitation via email within your first two weeks. For more information,
   please contact: learning@rccl.com

3) A department’s specific Onboarding Training is provided once a month & all new
   employees will receive an invitation via outlook on their first weeks. New employees in
   the Europe Site Offices are also invited to participate via WebEx, For more information,
   please contact your HR Specialist: Talkhal@rccl.com.

4) Free managerial & leadership courses are offered to all employees with direct reports.
   We strongly recommend all new employees in managerial positions to learn more &
   enroll in this training. . For more information, please contact: learning@rccl.com

                                               19
2.7 ON-BOARDING
                                               TRAININGS & AGENDA
TRAINING/COURSES                                           COMPLETED

MANDATORY HR COURSES

Global New Hire Orientation & Brands

Ethics

Diversity & Inclusion

RC: ORIENTATION DAY (Miami Offices)

NEWBUILDING & INNOVATION NEW HIRE ONBOARDING

MANAGERIAL & LEADERSHIP COURSES

                                       20
3. USEFUL INFORMATION: HOW TO’s

                                                              3.1 MY WORKSTATION CHECKLIST

  ITEMS              MIAMI         ST-NAZAIRE        PAPENBURG    TURKU   LOBITH   ANCONA   COMPLETED

 EMPLOYEE                x               x               x         x        x        x
  BADGE           Contact          Contact
                  ccabielles@rc    Jlequeau@rcc
                  cl.com or        l.com
                  spereira@rccl.
                  com to sign
                  the NDA for
                  access to the
                  Innovation
                  Lab

  COMPUTER
      &
IT EQUIPMENT             x               x               x         x        x        x
  For missing
equipment: US-
  contact TA
   Associate
mgutirerrezdepi
neres@rccl.com

Europe-Contact
 Office Admin

  SUPPLIES
 ** Follow-up
  with Office
Admins for all
                         x               x               x         x        x        x
    supplies

  OUTLOOK
 ADDRESS &
 SIGNATURE               x               x               x         x        x        x
 ** See guide
     p. 23

 SOFTWARE                x               x               x         x        x        x
                  *Contact         *Contact
                  mgutierrezdep    Jlequeau@rcc
                  ineres@rccl.co   l.com and/or
                  m and/or see     see IT requests
                  IT requests      guide
                  guide

                                                             21
ITEMS            MIAMI       ST-NAZAIRE          3. USEFUL
                                                   PAPENBURG    INFORMATION:
                                                             TURKU  LOBITH     HOW
                                                                           ANCONA    TO’s
                                                                                  COMPLETED

  ELECTRONIC
PROCESS/TOOLS
 (Clarity, Concur,       x             x              x        x      x       x
    PRF, etc.)
** See guide p. 29

    ACCESS               x             x              x        x      x       x
 TO APPLICABLE       *Contact    *Contact
     DRIVES          mgutierre   Jlequeau@rcc
** See guide p. 29   zdepinere   l.com and/or
                     s@rccl.co   see IT requests
                     m and/or    guide
                     see IT
                     requests
                     guide

  CONNECT TO             x             x              x        x      x       x
     PRINTERS
  ** See guides
       p. 26

BUSINESS CARDS           x             x              x        x      x       x
 ** See guides
      p. 32

      ESTA
   ** See guide                        x              x        x      x       x
       p. 33

   CALENDAR
                                       x
                                 * A shared
                                 calendar is
                                 available on
                                 the St-Nazaire
                                 Drive/
                                 Contact
                                 Jlequeau@rcc
                                 l.com and/or
                                 see IT requests
                                 guide

                                                          22
3.2 SETTING-UP OUTLOOK

 EMAIL SIGNATURE
1) Create a new email message
2) Under the message tab Signature Signatures

3) Under Signature to edit New
4) A dialog box will open, type your initials

5) Under Edit Signature Copy/paste the signature below and enter your information

6) Change new messages default signature, on the top right side from (none) to your new signature.
7) Under Select signature to edit, choose new signature dialog box, type (your initials) replies, for the
   signature.
8) Change replies/forwards default signature on the top right side from (none) to new signature.

                                                 23
3.1.2 SETTING-UP OUTLOOK
WEBEX
Step 1: Add WebEx to your outlook email
1) Visit the URL: https://rccl.webex.com
2) Log in with your corporate email and network password
3) The system is going to ask you to create a pin code, instructions:
4) Navigation  Bar  Meeting Center  Downloads  Productivity Tools.
5) Run the installation. A shortcut will be added to your Outlook to make scheduling easier
   (You will need to restart your Outlook). Credentials requested: same email and network
   password/ site name requested: rccl.webex.com/

Step 2: Schedule a WebEx Meeting
1)    Click on the Calendar link at the bottom of your outlook.
2)    Select the time & date you want to schedule the meeting.
3)    Click on “Schedule Meeting”
4)    Select “Schedule WebEx meeting.
5)    At the pop up window make the following adjustment: Entry & Exit tone: “beep”.
6)    Click “ok”
7)    Type in “To” all the participants emails. If you need to look in the RCCL directory, then
      click on “To” and type the person’s name.
8)    Write any agenda or purpose of the meeting.
9)    Select Date and Time.
10)   Click on “Room Finder” Show room list  “Port of Miami Conference Rooms”
11)   Click on Scheduling Assistant to see what room & if your participants are available.

For more information, Follow this tutorial:
https://rcioperations.box.com/s/jgohhyx04wzn2wnbn2zieq97xt0vjnza

PERSONAL DEVICES
 To connect through a personal device, browse to: Outlook.Office.com

SAINT-NAZAIRE – GROUP NAME
     The Outlook group name for the St Nazaire team is: Newbuild     & Innovation – Saint
      Nazaire France
            NewbuildandInnovationSaintNazaireFrance@rccl.com

TURKU – GROUP NAME
     The Outlook group name for the         Turku team is: Turku Newibuilding Core Team
      TurkuNewbuildingCoreTeam@rccl.com

                                               24
3.3 SUBMIT AN IT REQUEST

CREATE AN SRM
(FOR SOFTWARE REQUESTS , NETWORK FOLDER ACCESS, ETC)
1)   Visit: https://itservices.rccl.com
2)   Log in
3)   Insert request in the “search” portion
4)   Fill out request with necessary section
5)   Submit request
6)   Request will need to be approved by supervisor.

CONTACT THE IT HELPDESK
(FOR URGENT/IMMEDIATE HELP)

  Via email: ithelpdesk@rccl.com
  Via phone:
           Miami: Ext. 36400
           St-Nazaire: + 44 1932 834 222

                                        25
3.4 CONNECT TO THE PRINTERS
 MIAMI OFFICE
1) Go to the “Start” menu of your computer

2) Select the “Devices and Printers” option

3) Select the “Add a printer” tab of the pop-up window

4) A new window will pop up, be sure to select the
“Add a network, wireless or Bluetooth printer” option

5) Press the “Stop” button within the window and press “The printer that I want isn’t listed”

6) Select “Find a printer…” and click “Next”                A new window will pop up, press “Stop” and enter
                                                            the following text in the name column “MIA1080MF2”
                                                            and press “Find Now”

 7) Search results in the bottom portion of the window will display printers on the 2nd floor of the 1080
 building.
 Once you have identified your preferred printer, select it and press “OK” this will begin the mapping
 process, review any prompts and determine default printer.

                                                       26
SAINT-NAZAIRE OFFICE
1) Follow Step 1 to 5 previously mentioned in the section for the Miami Office

2) Select a shared printer by name : \\stnfps01\STNPRN01 or 00 or 01

  Printer E01 (first floor):         STNPRN01
  Printer E02 (second floor):        STNPRN02
  Plotter Printer E01 (first floor): STNPRN05 (drawing printing)

   TURKU OFFICE
  1) Follow Step 1 to 5 previously mentioned in the section for the Miami Office

  2) Select one of the following printers:

    Printer 1 model: Canon iR-ADV C5030. IP: 10.252.86.100
    Printer 2 model: Canon iR-ADV C5045/C5051 IP: 10.252.86.101

   FRIENDLY REMINDERS

     For security reasons: collect your documents immediately after printing.

                Please consider the Environment before printing!

                                                      27
3.5 NEWBUILD FOLDERS - DRIVE

ACCESS TO THE NEWBUILD FOLDERS
*SRM for Network Folder Access Required

Depending on your role and location you will need access to some of our drives.

If you are missing access to some of the necessary drives please follow up with our Talent Acquisition
Coordinator, Mary Gutierrez, mgutierrezdepineres@rccl.com (USA) or with your Office Admins.
You can also submit an SRM.

To map a drive to your computer, follow this path: Libraries > Computer (Right Click) > Map Network Drive

WHERE DO WE KEEP OUR FILES?

LIST OF THE NEWBUILD FOLDERS
   Archive
   CADSTD
       \\BLUAPP01\CADSTD
   New Generation
   R and D
   Technical Drive
       \\BLUAPP01\Technical
   Financial
       \\BLUAPP01\Financial
   Outfitting & Design Projects
   SQM
   Newbuild – Archives
   St Nazaire NB Docs (I:)
   ST Nazaire NB PUB (J:)
   Turku Public Drive (T:)
   Turku Ultravoyager (U:)

                                                  28
3.6 OUR MAIN TOOLS

OUR MAIN TOOLS: HOW TO GET ACCESS

TOOL           DESCRIPTION                             ACCESS
BOX            Cloud based folder used by some of       Contact JC Gonzalez
               our teams to share information,         JCGonzalez@rccl.com
               including training material.            or Michael Ronan
                                                       michaelronanjr@rccl.com

CLARITY        Department’s software used to           •   To register, make sure that an SRM
               capitalize time allocated to each           was requested for your access and
               project by the employees. All               contact Mo Daulatana
               Newbuilding & Innovation                    mdaulatana@rccl.com
               employees must register and submit      •   To access, follow those steps:
               their work hours through Clarity on a        Homeport  Departments  Newbuilding
               weekly basis.                                and Innovation  Quick Links

CONCUR         Software used to submit travel          •   To register, fill out the form available
               expenses, request corporate credit,         in the Technical Drive, make sure to
               submit work related expenses and            have your Director’s approval and
               flights/hotel bookings for business         send it to
               travels.                                    CorporateTravelServices@rccl.com
                                                       •   To access, follow those steps:
                                                           Homeport  homepage  Concur

CISCO          Cisco Conference Systems are
               available in most meeting rooms

CDTS/PRF       Department’s procurement                Contact Marilyn Garcia
               software.                               mgarcia@rccl.com

E-APPROVAL/    STX shipyard drawings are available     •   To register, sign the Yard IT Charter
               through this software                   •   For any questions, contact the Yard
Alfresco                                                   Assistant
(St-Nazaire)
I-95           Department’s platform including         contact Mo Daulatana
               multiple smartphone friendly            mdaulatana@rccl.com
               applications used for reporting and
               other projects phases.

SHAREPOINT     Cloud based software of Microsoft       Follow this link:
               Office, used by many teams to share     https://rcclmy.sharepoint.com/
               and edit documents simultaneously.

SKYPE          Software used for communicating         Contact the IT helpdesk
               remotely via messenger or calls.

VPN            VPN provides the ability to connect     Contact the IT Helpdesk
               remotely to our intranet.

WEBEX          See p. 24                               See p. 24

                                             29
CLARITY USER GUIDE
SUBMIT WORKED HOURS ON A PROJECT

1)   Go to Homeport

2)   Click on Departments

3)   Click on Newbuilding and Innovation

4)   Scroll Down to Quick Links and Click on Clarity

5)   Click on Home

6)   Click on Timesheets

7)   Click on the clock figure that shows “open” for any of the pending dates.

8)   Click on Add Task to add all of the projects you are currently working on

9)   If you don’t have access all the projects you are working on contact Mohammad
     Daulatana, he will add them to your timesheets.

10) Once added, review all the projects that apply for the week and click “Add”

11) Always log the actual hours worked - If you've worked over 40 hours for the week enter
    your overtime hours, your manager needs to know your actual hours worked. For
    example, Your manager will see 45 hours for the week, I will only see 40 hours on my end
    since we cannot charge the projects no more than 40 hours per week, per person.

12) Don't allocate too many hours to Overhead Admin - We're a project based team and
    non-capitalized labor (Overhead - Admin) should be used at a minimum. Your cost
    center is 100% capitalized and non-capitalized cost is not allocated.

13) Clarity is not a payroll tool. Clarity is only used to track your project hours.

14) Always enter your Vacation, PTO and Company Holiday time.

15) Click on “ Submit” for approval

                                                   30
CONCUR USER GUIDE
Order Corporate Credit Cards, submit expenses, book
travel arrangements for business travels

Concur – Your profile
Upon your first connection, please update your profile (contact information, travel preferences, etc.).
In “Travel Settings” – “Arrangers” add your Office Admins. + Tick: “can book travel for me”.
Do not add a personal credit card number – corporate card number will be added when implemented.

Concur – Travel Organization
All travel should be booked via the Concur internet site (plane tickets, hotel,…).
In case the proposed schedule is not suitable (routing, price offer), you may contact the office Admins.
Most travel can be booked through Marine Fare (Interesting rate, cancellation policy and                luggage allowance).
In this case it is necessary to be able to show a printed Marine Fare letter when boarding each flight.
Do not forget to ask us this letter prior your departure.

Concur – Expense Report
It is possible to scan your receipts directly with your mobile phone – check out e-receipts on Concur home page. When scanning
your receipts on the printer, it is possible to keep them all on one sheet.
Please print the expense report once the status becomes : approved & in accounting review (you will receive an automatic e-
mail) and hand this document to the office Admins:

FOR MORE INFORMATION, REFER TO THE CONCUR USER GUIDE:

SharePoint>Welcome Newbuilding & Innovation New Hires>Quick Links

                                                                 31
3.7 ORDER BUSINESS CARDS

1) Ask your manager the account number

2) 2. Follow this link:

https://premiercorporateprinting.com/rccl/login.cfm/?CFID=50415&CFTOKEN=a37c
127101da0823-E31661CC-0502-7E1D-51E49D34B864F5C2

3) Choose one these models:

                                     32
3.8 ESTA GUIDE

TRAVELLING TO THE US
EU CITIZENS

 In case of travel to the United States, please make sure the ESTA (Electronic System for
  Travel Authorization) has been applied for and/or is still valid.
 If necessary visit the, Official ESTA application website: esta.cbp.dhs.gov/esta
 Cost (on 01 Sept 2016): 14 USD
 The cost for ESTA & Visa requests can be expensed.

Some none EU Citizens might need to apply for a visa to enter the US. Please
verify with your HR Partner.

                                             33
3.9 CONFERENCE ROOMS
PORT OF MIAMI                                        3rd Floor
                                                     Gallery Conference Room #300-1
1080 – SECOND FLOOR                                  (accommodates 13)
                                                     Risk Mgmt. Conference Room #368
   Eagles Conference Room                           (accommodates 8)
   (accommodates 20)                                 HR Shipboard Strategy & Services
                                                      Conference Room #313
   Journey Conference Room                          (accommodates 8)
   (Accommodates 8)
                                                     4th Floor
   Solstice Conference Room                          Guest Travel services and Crisis
   (Accommodates 15-20)                                 Training Room #465
                                                     (accommodates 25)
   Falcon Conference Room                            Guest Travel Services Conference
   (Accommodates 20-25)                                 Room #401
                                                     (accommodates 12)
   AEP 1, 2 &3                                       Creative Launch Conference
   (Accommodates 8-10)                                  Room #456
                                                     (accommodates 8)
   Huddles 1-9                                       Deployment & Itinerary Planning
   (Accommodates 2-4 people)                            Conference Room #435
                                                     (accommodates 10)
   Innovation Lab Conference Rooms                    Corporate & Incentive Sales
   (approval required)                                  Conference Room #474
   Edge Conference Room                             (accommodates 8)
   (Accommodates 20-25)
                                                     5th Floor
   Icon Conference Room                              Revenue Management
   (Accommodates 20-25                                  Conference Room #518
                                                     (accommodates 12)
   Oasis Conference Room                             Bridgeview Conference Room #553
   (Accommodates 20-25)                              (accommodates 6)
                                                      Consumer Outreach Conference
                                                        Room #502
  1080 BUILDING                                      (accommodates 8 around table- 20+
  1st Floor                                          using open area)
  Atlantic
  (accommodates          36 standard set-up*)        6th floor
  Caribbean                                          Marketing Board Room #600-1
  (accommodates          30 standard set-up*)        (accommodates 20)
  Indian                                             Royal Sales Conference Room #624
  (accommodates          36 standard *)              (accommodates 10)
  Pacific                                            Celebrity Sales Conference Room
  (accommodates          36 standard *)                 #662
                                                     (accommodates 10)
  *Standard is with tables & chairs

                                                34
1050 BUILDING                            6th Floor
                                          Executive Board Room #660
1st Floor
                                         (accommodates 20)
 HR Olympic Conference Room
                                          Incident Response Center #662
#158
                                         (accommodates 7 to 25 depending
   (accommodates 14)
                                         on use and placement of chairs)
                                          Corporate Communications
  2nd Floor
                                             Conference Area #672B
 RCL Fleet Operations Conference
                                         (open area it accommodates 12)
Room #210
  (accommodates 12)
 Marine Operations Conference
Room #230                                SAINT-NAZAIRE
  (accommodates 20)
 Hotel Ops Conference Room #206          STN1
  (accommodates 8)                        STN 2

  3rd Floor
 Celebrity Fleet Operations             TURKU
Conference Room #315
  (accommodates 20)                         Turku Meeting Room 1
 Celebrity Marine Operations               Turku Meeting Room 2
Conference Room #360                        Turku Meeting Room 3
  (accommodates 12)                         Turku Meeting Room 4
                                            Turku Meeting Room 5
  4th Floor                                 Turku Meeting Room 6
 Large Accounting Conference                Turku Meeting Room TUI Cruises
Room #411
  (accommodates 20)
 Azamara Conference Room #476
  (accommodates 8)

  5th Floor
 Large Supply Chain Conference
Room #561
  (accommodates 20)
 Land Operations Conference
Room #512
  (accommodates 12)
 Shore Excursion Conference Room
#547
  (accommodates 12)

                                    35
SECTION II
NEWBUILDING & INNOVATION

             36
1. DEPARTMENT’S OVERVIEW

                                                           1.1 MISSION, VISSION &
                                                               STRATEGIC PILLARS
Royal Caribbean’s Newbuilding & Innovation is a global team of passionate engineers,
naval architects, designers and project managers.

We strive to deliver the most innovative & creative cruise ships of the industry. With our
marvelous ships, our goal is to create one of a kind & unforgettable experiences for
our guests. Years after years we’ve been ensuring a flawless delivery of our ships by
combining our passion, creativity, technical knowledge with high standards.

“Our people and hardware are key to our success, but it is our innovative, forward
looking, and laser-sharp process focused culture that keeps us ahead of our
competitors.”
                                                          HARRI KULOVAARA

                                            37
1.2 SENIOR LEADERS

        HARRI KULOVAARA
  EVP, MARITIME & NEWBUILDING

       KELLY GONZALEZ
     SVP, ARCHITECTURAL
           DESIGN

         KEVIN DOUGLAS
    VP, TECHNICAL PROJECTS

     CONSTANTIN IONESCO
    VP, FLEET MODERNIZATION

            TOR SVENSEN
     VP, MARITIME TECHNOLOGIES

       BO CERUP-SIMONSEN
VP, NEWBUILD STRATEGY & PORTFOLFIO

      38
4.2 SENIOR LEADERS

        HANI EID
 AVP, MISSION CONTROL

       JUAN LOPEZ
 AVP, NEWBUILD FINANCE

     JOSEPH MIORELLI
AVP, FLEET MODERNIZATION

          JANNE LIETZEN
       AVP, NEWBUILD TURKU

    KARI PIHLAJANIEMI
   AVP, NEWBUILD TURKU

  39
1.3 OUR TEAMS

The Newbuilding & Innovation department is divided in six main teams:

   Mission Control
   Architectural Design
   Technical Design
   Fleet Modernization
   Newbuild Procurement (Part of the Supply Chain department)
   Newbuild Finance(Part of the Corporate Finance department)

The Fleet Modernization and Technical Design experts are assigned to projects
specific to Fleet Modernization, AEP or New Build projects. The Mission Control,
Architectural Design, Procurement, Finance teams are assigned to various projects
including AEP, Fleet modernizations and the building of new ships (New buildings).
All teams are supporting all of Royal Caribbean Cruises brands and may be
assigned to projects within all of our brands.

Our team works closely with multiple internal partners, including the Product
Development, Global Marine and Logistics departments. We also maintain strong
partnerships with external stakeholders such as major shipyards and external design
firms.

In addition to our main office (Port of Miami), our department has five site offices
strategically located in close proximity to main shipyards: Saint-Nazaire (France),
Turku (Finland), Papenburg (Germany), Lobith (Netherlands), Ancona (Italy).

     BRANDS, SHIPYARDS,
       TRADE PARTNERS

                                       40
4.3 OUR TEAMS

NEWBUILDINGS            NEWBUILDING &
                                               FLEET MODERNIZATION
                     INNOVATION NUCLEUS

                      STRATEGY & PORTFOLIO      SHIP MODERNIZATION
    EDGE CLASS
                          MANAGEMENT

                      ARCHITECTURAL DESIGN           EMISSION
    OASIS CLASS
                                                   ADVACEMENTS

                         SUPPLY CHAIN           ENERGY EFFICIENCY
    ICON CLASS
                                                    RETROFITS

                      CONCEPT DEVELOPMENT       TECHNICAL UPGRADES
MEIN SCHIFF CLASS      & PROJECT LAUNCH

 QUANTUM CLASS       MARITIME TECHNOLOGY

                       FINANCE & BUSINESS
  inTUItion CLASS
                           CENTRICITY

    SilverSea          MISSION CONTROL

  Expedition Ships    TALENT DEVELOPMENT

BRANDS, SHIPYARDS,     BRANDS, DESIGN AND        BRANDS AND TRADE
  TRADE PARTNERS      TECHNOLOGY PARTNERS            PARTNERS

                                41
1.4 OUR HR TEAM

NEWBUILD EMPLOYEE REFERRAL PROGRAM
Newbuild and Innovation is always looking for good people, and who knows good
people better than our own talent. Research has shown, and our own experience
supports, that new hires who come into a company through employee referrals are
excellent contributors, stay with the company longer and are more cost-effective
recruits.

That’s where you come in! If you know someone who would be a good addition to the
Newbuild and Innovation team, you may be awarded a referral bonus of $500.00-
$1,000.00 (less taxes) if you refer a candidate and he or she is hired.

Contact Mary Gutierrez de Pineres, Talent Acquisition Associate, today to learn more
about the program rules!

                                          42
1.5 NAVAL VOCABULARY &
                                                     NEWBUILD TERMINOLOGY

SHIP LOCATIONS
   Forward (Bow) – Towards the bow of the ship (the front of the ship)
   Aft (Stern) – Towards the stern or rear part of the ship (back)
   Port Side – Left hand side of ship when looking forward
   Starboard – Right hand side of ship when looking forward
   Outboard – Away from center line, towards outside of ship
   Inboard – Close to center line, towards middle of the ship
   Hull – Body of ship
   Superstructure – On top of hull, where staterooms, corridors, etc. are located

                                                                         Stern

                        Starboard
                        side
      Superstructure

Bow
                                                                      Propeller

                                                         Portside
                                  Tender
                                  Boat
                                  Davit (crane for
          Bulbous                 Tender)
          Bow

                                          43
TERMINOLOGY                                           • Builder-Refers to Shipyard

  • Bulkhead – Partitions or wall of the ship         Break down of RCCL terms:
  • Cabin – Compartment for passenger or              • Fleet- Royal Caribbean International;
    crew                                                 Celebrity
  • Dry-Dock – Enclosed dock used to                  • Class- ex: Oasis class
    repair/revitalize ships                           • Ship- ex: Harmony of the Seas, Jewel of the
  • Galley – Kitchen area                                Seas
  • Gangway – Area where people board and             • Diamond – Composed of Design, Technical,
    disembark                                            Director, Project Manager; team to
  • General Arrangement (GA) – Drawings of               produce the ship (two of each – one in
    ship’s floor plan depicting all decks on single
    sheet of paper                                       Miami, one on site of ship yard)
  • Hatch – Opening on deck or bulkhead
  • I-95 – Main corridor used by crew for             Lingo (always use first vs second):
    provision and luggage handling                    • Ship vs Boat
  • Lift – Elevators                                  • Galley vs Kitchen
  • Mustering Station – Place on ship where
    passengers and crew must gather in case of        • Guest vs Customer
    emergency                                         • Stateroom vs Room/Bed
  • Pillar – Vertical structure element, similar to
    a column                                          French Specific Shipyard Terms:
  • Reference Vessel – Existing ship used as          • CD – steel
    reference for construction of new one
                                                      • CM – finishes and décor
  • Tendering Area – Space on ship used as
    transit point to ferry passengers between         • Minor Changes – holes; moving POS from
    ship and shore                                       one side of room to another
  • Wet Units – Sanitary unit, bathroom               • Major Changes - Moving walls
  • Beam – Widest point of the ship at the            • STX – shipyard abbreviation
    nominal waterline                                 • STN – city shipyard is located abbreviation
  • Draft/Draught – Minimum depth of water a
    ship can safely navigate
  • Air Draft – Distance from surface of water to     Meyer Werft Shipyard Terms:
    highest point of vessel; determines what          • Phase 3 – Beginning stages of steel layout
    bridges the ship can go under                     • Phase 4 – GA freeze
  • Load Factor – Percentage of guests                • Phase 5 – Décor package, room design
    onboard. Max amount of guests allowed
    (determined by number of guests/double            • Phase 6 – Yard Cost Complexity of phase 5
    occupancy)                                          submittal
  • Double Occupancy (DO) – Number of                 • Phase 7 – Any changes due to pricing
    staterooms * 2, which is number of guests on      • Phase 8 – Artwork and signage
    ship at 100% occupancy
  • GA – General arrangement, layout of each
                                                      Ceremonies:
    deck
  • MFZ – Main Fire Zone                              • Steel Cutting Ceremony – represents when
  • MFB – Main Fire Break, same spot on each            cutting of first steel
    deck                                              • Keel-Laying Ceremony – Laying the first
  • GRT – Gross Registered Tonnage (size of             block onto the dry dock hull and placing
    ship)                                               lucky coins under the block
  • LOA – Length Overall, maximum length of
    the ship parallel to the waterline                • Float-Out Ceremony – The ship goes in
  • LSA- Life Saving Appliance (life craft/life         water and floats on its own for the first time
    boat); relates to the max number of people        • Delivery Day – The ship is officially handed
    that can be on a ship, including crew               over to RCCL from the shipyard for
  • Contingency- the amount of extra money              ownership
    given to a project to ensure budget doesn’t
    go over. Could be used as “cushion”
  • Scope- the changes set for a ship
  • SLVR- Sound Light Video Rigging
  • SQM- Safety Quality Management system
  • SOP- Standard Operation Procedure
  • POS- Point of Sale; where the cash registers
    are on the ships
  •     DNV GL- Classification of Maritime;
        certifications for organization, audits,
        quality; RCCL receives ISO from it
  • Berth- bed; 100 berth = 100 beds
  • BOH- Back of House; what the guests
    doesn’t typically see (ex: laundry, galley)
  • FOH- Front of House; what the guests will see
    (ex: dining room)
  • Owner-Refers to RCL&Brands

                                                 44
1.6 EXTERNAL PARTNERS

PARTNERING SHIPYARDS
   Meyer Werft - Turku, Finland
   STX France - St. Nazaire, France
   Meyer Werft - Papenburg, Germany
   Fincantieri - Trieste, Italy
   Grand Bahamas Shipyard- Bahamas

                                       45
2. ARCHITECTURAL DESIGN

                                                                   2.1 LEADERSHIP TEAM

                     SVP NB Architectural Design

                                                             Gray Shealy
                                                        AVP Architectural Design
    Kelly Gonzalez

                                                             Diane Stratton
                                                   Director Architectural Design
                                                          Fleet Modernization

                                                              Paris Swann
                                                   Director Architectural Design
                                                           Celebrity Cruises

 Colleen Salgado
Executive Secretary

                                                   46
2.2 DESIGN PROCESS

     2.1 LEADERSHIP TEAM

47
3. FLEET MODERNIZATION

                                                                               3.1 LEADERSHIP TEAM

                                                                                     Eric Lewis
                          VP Fleet Modernization
     Constantin Ionesco

                                                                               Director of Outfitting
                                                       Joseph Miorelli
                                                   AVP Fleet Modernization
                                                                                  Scott Anderson
                                                                                Director of Execution

                                                       Matti Heikkinen            Claes Raadberg
                                                    VP Advance Emission           Director of AEP
                                                      Purification (AEP)

Soraida Pereira
Executive Secretary

                                                                    48
3.2 FLEET MODERNIZATION SUPPORTING TEAMS
SHIP MODERNIZATION PROJECTS

                                                     Marilyn Garcia
                                                    Purch. & Procurement
                                                          Manager

                                      Elizabeth Gil                  Giovana Prada
                                     Procurement Lead                  Sr. Project Buyer

                                     Oscar Morales                    Fredy Peralta
                                   Tech. Projects Buyer              Tech. Projects Buyer

                                     Adrian Alfonso               Rafael Almendral
                                   Tech. Projects Buyer              Tech. Projects Buyer           SUPPLY CHAIN

                                                                                    Hani Eid
                                                                              AVP Mission Control

                                                     Javier Alegre
                                                       Sr. Program
                                                        Manager

                  Adrien Guilliere                                Jessie Torres
                                                                     Sr. Program
                  Program Manager
                                                                      Associate

                                Natalie De Leon
                                 Program Associate

                     Dhara Patel                                     Nicole Mesko                       MISSION
                    Program Associate                              Program Associate
                                                                                                       CONTROL

                                                                          Juan Lopez
                                                                           AVP Finance

                                             Caitlin Fisher
                                            Financial Manager

                           Nicholas Sowers                  Michael Cereste
                            Sr. Financial Analyst           Sr. Financial Analyst

                               Alec Smith
                             Financial Analyst
                                                                                                        FINANCE

                                                       49
7.2 AEP SUPPORTING TEAMS
ADVANCED EMISSION PURIFICATION PROJECTS
                                             Carla Guilbaud
                                           Director, Supply Chain

                             Jason Schulte                                       Laura Bouza
                           Procurement Manager                                 Fulfillment Manager

                Brigette Paz                                     Freddy Giron                      Isel Laguardo
                   Buyer                                             Buyer                         Logistics Analyst

                                               Kenia Sevilla
                                                ECCR Admin
                                                 Rev Mgmt                                                              SUPPLY CHAIN

                                                                                 Hani Eid
                                                                             AVP Mission Control

                                                           TBA
                                                     Program Lead

                                       Ingrid Quallo              Joseph Socarras
                                      Program Associate           Program Associate

                                         Eric Diaz                Stephanie Soulier
                                      Program Specialist         Program Coordinator

                                      Adriana Sanchez            Danielle Alvarado                                         MISSION
                                  Program Coordinator            Program Coordinator
                                                                                                                          CONTROL

                                                                                   Juan Lopez
                                                                                    AVP Finance

                                            Caitlin Fisher
                                          Financial Manager

                   Ezequiel Maiale                           Adrian Vengoechea
                     Financial Lead                               Financial Analyst

                                                                                                                           FINANCE

                                                             50
3.3 SHIP MODERNIZATION
                                                                                                                                                                             DRY DOCK SCHEDULES

Fleet Modernization - 5 Year Plan                                2018                                         2019                                           2020                                              2021                           2022                                                    2023
Year Ship              Class   Team   Brand    Yard    J F M A M J J A S O N D J F M A M J J A S O N D J F M A M J J A S O N D J F M A M J J A S O N D J F M A M J J A S O N D J F M A M J J A S O N D
                                                              Amplifie
       Navigator        VY      1      RCI     GBS                                      1NV
2019                                                          d

                                                              Revoluti
       Millennium       ML      2     CCI      SIN            on
                                                                                        2ML

                                                              Revoluti
       Summit           ML      5     CCI      GBS            on
                                                                                          5SM

                                                                         Rev
       Equinox          SL      4     CCI      GBS                       olut                           4EQ
                                                                         ion

                                                                                Am
       Voyager          VY      1      RCI     SIN                              plifi                                1VY
                                                                                ed

                                                                                Am
       Oasis           OA       3      RCI     CDZ                              plifi                                3OA
                                                                                ed

                                                                                              Tender
       Quantum         QN       6      RCI     SIN                                            s+                        6QN
                                                                                              Revite

       S. Shadow        SS      9     SSC     Europe                                                                        9   SH

                                                                                              Revolut
       Silhouette       SL      4     CCI      GBS                                                                                   4SI
2020                                                                                          ion

                                                                                                        Amplifi
       Freedom          FR      6      RCI     GBS                                                      ed
                                                                                                                                     6FR

                                                                                Am
       Allure          OA       3      RCI     CDZ                              plifi                                                      3   AL
                                                                                ed

                                                                                                        Amplifi
       Explorer         VY      1      RCI     GBS                                                      ed
                                                                                                                                           1   EX

                                                                                                                  Revolut
       Constellation    ML      2     CCI      CDZ                                                                ion
                                                                                                                                                    2CS

                                                                                                                  Lifeboa
       Anthem          QN       6      RCI     BRT                                                                t+                                6AN
                                                                                                                  Revite

       S. Wind          SS      9     SSC     Europe                                                                                                                9   SN

       S. Cloud         SS      9     SSC      TBD                                                                                                                               9SC

       Journey          AZ     TBD    AZA      TBD                                                                                                                           TBDJR

                                                                                                                                           Capac
       Radiance         RD      1      RCI     SIN                                                                                         ity +                                 1RD
                                                                                                                                           Revite

                                                                                                                                           Revolut
       Infinity         ML      2     CCI      CDZ                                                                                         ion
                                                                                                                                                                                 2IN

                                                                                                                                           Revolut
       Eclipse          SL      4     CCI      SIN                                                                                         ion
                                                                                                                                                                                 4EC

       S. Whisper       SS      9     SSC      TBD                                                                                                                                     9SW

                                                                                                                                                          Amplifi
       Liberty          FR      3      RCI     GBS                                                                                                                                           3LB
2021                                                                                                                                                      ed

                                                                                                                                                                             Rev
       Ovation         QN       6      RCI     SIN                                                                                                                           ite
                                                                                                                                                                                                   6   OV

                                                                                                                                                                        Capac
       Jewel            RD      1      RCI     CDZ                                                                                                                      ity +                            1JW
                                                                                                                                                                        Revite

       Harmony         OA       3      RCI     CDZ                                                                                                                      Revite                           3HM

                                                                                                                                                                                                   Revolut
       Solstice         SL      4     CCI      SIN                                                                                                                                                 ion
                                                                                                                                                                                                                      4SL

                                                                                                                                                                                                               Ca
                                                                                                                                                                                                               pa
                                                                                                                                                                                                               city
       Serenade         RD      2      RCI     GBS                                                                                                                                                             +
                                                                                                                                                                                                                                2SR
                                                                                                                                                                                                               Rev
2022                                                                                                                                                                                                           ite

       Voyager          VY      1      RCI     SIN                                                                                                                                                                     Revite         1VY

       S. Muse          SS      9     SSC      TBD                                                                                                                                                                                    9SM

       S. Explorer      SS      9     SSC      TBD                                                                                                                                                                                      9SE

       Brilliance       RD      2      RCI     GBS                                                                                                                                                                                                           2   BR

       S. Shadow        SS      9     SSC      TBD                                                                                                                                                                                                                    9SH

       Reflection       SL      4     CCI      GBS                                                                                                                                                                                    Revolution                            4RF
2023
       S. Cloud         SS      9     SSC      TBD                                                                                                                                                                                                                                  9SC

                                                                                                                                                                                                                                              Rev
       Symphony        OA       3      RCI     CDZ                                                                                                                                                                                            ite
                                                                                                                                                                                                                                                                                    3SY

       S. Whisper       SS      9     SSC      TBD                                                                                                                                                                                                                                        9SW

       Independence     FR      1      RCI     GBS                                                                                                                                                                                                  Revite                                1ID

       Mariner          VY      1      RCI     GBS                                                                                                                                                                                                     Revite                                   1MA

       S. Spirit        SS      9     SSC      TBD                                                                                                                                                                                                                                              9SP

                                                                                                                                                                                                                                                                                  Amplifi
       Adventure        VY      1      RCI     GBS                                                                                                                                                                                                                                ed
                                                                                                                                                                                                                                                                                                             1AD

                                                                                                                        51
3.5 AEP SYSTEM OVERVIEW

Since January 2015, ECA zones were set with a cap of 0.1% sulfur limit, consequently, the
regulations required our vessels to burn at a maximum of 0.1% sulfur while in European
ports. In addition, a global cap is set to go into effect in 2020 requiring all vessels to burn
fuel at a maximum of 0.5% sulfur. The AEP initiative will allow for fleet wide compliance by
2020 and mitigation of substantial incremental fuel costs. This system helps remove sulfur
from the exhaust allowing us to remain compliant .

                                                    52
Overview

                                                       Newbuild                      Retrofit Vessels                               Options for Phase 4
                                                        Vessels       Phase 1
     29 vessels certified                                                                 Phase 2             Phase 3     ROI           Stability/Tech.   MGO
                                                       QN AN OV
     Phase 3                                                         OA AL                          OA AL
                                                       HM SY
      Finish 3 deferred vessels                                     FR LB ID   FR LB ID
      5 vessels

                                                  25
                                                                                                    EX

                                      RCI
                                                                     AD         AD                          MA NV VY    AD
                                                                                RD BR SR JW
     Phase 4
      RCI: 6 vessels                                                GR EN      GR                                       EN RH VI
      CEL: 0 vessels                                                                                                                             MJ NE
      AZA: 3 vessels                                                                                                                                     XO XE
                                                                     SL SI EC   SL    SI EC                 EQ RF

                                                  12
      Silversea: 2 NB + 4 retrofit

                                      CEL

53
      PUL & TUI: 5 vessels                                          IN         ML SM CS                                                                   XP

                                                       MS3 MS4 MS5                                                      JR QS PR        SO MO HZ ZN

                                                  22
                                                       MS6 MS1                                           2018-2021            x4        MS2                x5

                                      Composite
                                                                                                                                                                  3.6 AEP PORTFOLIO
4. MISSION CONTROL

                                                      4.1 LEADERSHIP TEAM

                                       Denise Key-Tielebein
                                      Director, Mission Control

                                               Jaime Lemus
                                      Director NB Ship Building
           AVP, Mission Control

                                         Contract Strategy
Hani Eid

                                      Florian Schriewersmann
                                  Sr. Manager, Business Excellence

                                               Javier Alegre
                                       Sr. Program Manager
                                        Fleet Modernization

                                           Jason Gutman
                                         Program Manager
                                          Energy Strategy

Soraida Pereira
Executive Secretary

                                          54
4.2 OUR ROLE

Mission Control is a vertical service provider to all brands

        Mission Control

MISSION CONTROL HOUSE OF SERVICE

                                        55
5. SITE OFFICES

                                                                   5.1 SAINT-NAZAIRE

SAINT-NAZAIRE ORGANIZATIONAL CHART
The Saint-Nazaire’s hierarchical and organizational charts are available in the
Newbuilding & Innovation New Hire homepage on SharePoint under the section “Site
Office Specific Materials”

https://rccl.sharepoint.com/sites/BusinessExcellence/SitePages/Welcome-
Newbuilding-%26-Innovation-Newhires.aspx
 .
 SAINT-NAZAIRE NEW HIRE GUIDE
 The complete     Saint-Nazaire New Hire Guide is available in the Newbuilding &
 Innovation New Hire homepage on SharePoint under the section “Site Office Specific
 Materials”

 https://rccl.sharepoint.com/sites/BusinessExcellence/SitePages/Welcome-
 Newbuilding-%26-Innovation-Newhires.aspx
SAINT-NAZAIRE EMERGENCY NUMBERS
    •   INSIDE THE YARD

    Yard Safety Office – all emergencies inside the Yard (casualty – fire – pollution):
    • (French) mobile phone +33 (0) 2 51 10 44 44
    • Yard desk telephone 18 or 44 44
    On site red phone near the ship pick up the receiver

    • GENERAL – FRANCE (for information)

                                                              From any other French
                                From any Yard Desk Phone
                                                                     phone

  Medical Emergency (SAMU)                 015                         15

  Police & Gendarmerie                     017                         17

  Firemen                                  018                         18

  European Emergency nr                   0112                         112

                                            56
5.2 TURKU

TURKU ORGANIZATIONAL CHART

The Turku Site Office is currently being updated, the latest version will be shared as
soon as possible.

TURKU NEW HIRE GUIDE
The complete Turku New Hire Guide is available in the Newbuilding & Innovation
New Hire homepage on SharePoint, under the section “Site Office Specific Materials”

https://rccl.sharepoint.com/sites/BusinessExcellence/SitePages/Welcome-
Newbuilding-%26-Innovation-Newhires.aspx

    TURKU EMERGENCY NUMBERS

•INSIDE THE YARD

•  Yard Safety Office – all emergencies inside the Yard
 (casualty – fire – pollution):
    • (Finnish) mobile phone        +358 10 670 6666
    • Yard desk telephone           010 670 6666
• On site red phone near the ship: pick up the receiver

•GENERAL – FINLAND (for information)

                                           From any phone

Emergency nr. (hospital,
                                                  112
police, fire apartment)

                                          57
5.3 PAPENBURG

PAPENBURG ORGANIZATIONAL CHART

                                                     Sebastian Brunila
                                                     Project Director

                                   Armando De Guzman               Marianne Abrams-
                                   Business Administration             Hackling
                                           & PMO                  Office Administration

                Asle Pedersen      Jose Angel Del Campo           Ioannis Portokalakis     Evripidis Intzempelis
                Hotel & Interior          Interior                        Hull                  Electical

                                                                   Vasilis Pournias
                                                                                          Vladimir Stefancic
                                                                      External
                                                                                          Automation/Energy
                                                                    Production

                                                                                                Anastasios
                                                                     Martin Tomic
                                                                                                Vythoulkas
                                                                       HVACV
                                                                                                Machinery

    Sonja Wagner
                                                                  Zahari Zahariev             Niko Ervasti
  NB FINANCE EUROPE
                                                                      Deck                 Technical Special
                                                                                               Projects

    Christa Janben
    NB ACCOUNTING                                                                          Scott John Williams
        EUROPE                                                                                Machinery

PAPENBURG NEW HIRE KEY CONTACTS
 The list of key contacts for all new employees in Papenburg is available in the
 Newbuilding & Innovation New Hire homepage on SharePoint under the section “Site
 Office Specific Materials”

 https://rccl.sharepoint.com/sites/BusinessExcellence/SitePages/Welcome-
 Newbuilding-%26-Innovation-Newhires.aspx

                                                             58
5.4 LOBITH

59
5.5 ANCONA

60
WELCOME ONBOARD!
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