Nokia Siemens Networks Village Connection - bringing the benefits of affordable mobile access to rural communities

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Nokia Siemens Networks Village Connection - bringing the benefits of affordable mobile access to rural communities
White paper

Nokia Siemens Networks
   Village Connection –
             bringing the benefits
   of affordable mobile access
        to rural communities
Nokia Siemens Networks Village Connection - bringing the benefits of affordable mobile access to rural communities
02/08        Nokia Siemens Networks Village Connection – bringing the benefits of affordable mobile access to rural communities

  Contents

  02 1. Executive overview

  03 2. Introduction
                                                    1. Executive
                                                          overview
  03 3. The benefits of mobile
     communication

  04    4. Technical solution
  04    4.1 Network architecture
  05    4.2 GSM Access points
  05    4.3 Access centers
  05    4.4 Flexible services                       The communications industry have a          per month. This demands an
                                                    truly historic opportunity – over the       effective way to keep the total cost
  06 5. Business model                              coming years, the majority of the           of mobile ownership below USD 3
  06 5.1 The value network                          world will be connected using               per month.
  06 5.1.1 The subscriber                           mobile, wireless broadband and
  06 5.1.2 The entrepreneur                         fixed broadband systems. As a               Nokia Siemens Networks Village
  06 5.1.3 The GSM operator                         result, in 2015: We will live in a world,   Connection trials are underway in
  06 5.1.4 The authorities                          in which five billion people are            India to demonstrate that the
  06 5.1.5 The solution vendor                      connected. People can use the               necessary innovations in technology
  07 5.1.6 Other mobile network                     services they want anytime, anywhere        and business systems are ready to
     operators                                      with their preferred devices.               meet this challenge.
  07 5.1.7 Financiers
  07 5.2 Alternative business models                The global connected mobile                 The novel Nokia Siemens Networks
                                                    community is no longer confined to          Village Connection network
  07 6. Conclusions                                 the world’s richest consumers, and          architecture transfers responsibility
                                                    significant benefits will be brought to     for local network and business
                                                    the people in developing countries.         functions to a local level, building
                                                    In a typical developing country,            cost-effective connectivity village by
                                                    an increase of 10 mobile phones per         village. Established operators may
                                                    100 people boosts GDP growth by             opt to employ local people to
                                                    0.6% (source: The impact of                 manage access within each village,
                                                    telecoms on economic growth in              or local entrepreneurs may license
                                                    developing countries, Waverman,             the mobile access rights for their
                                                    Meschi and Fuss, 2005). This                surrounding area. Whichever option
                                                    macro-level benefit is the result of        is chosen, capital costs are slashed
                                                    the many improvements – both large          and operating costs are significantly
                                                    and small – that mobility brings to         reduced compared with conventional
                                                    the everyday lives of individuals.          network roll-outs.

                                                    Around half the world’s population          The success of the trial Nokia
                                                    lives in villages and many of these         Siemens Networks Village
                                                    people need access to mobile                Connection deployment in India
                                                    communications in order to reap the         demonstrates that the technology is
                                                    considerable economic and welfare           ready to meet the challenge of
                                                    benefits that the technology brings.        providing mobile access to low-
                                                    However, mobile operators need to           income subscribers. In addition,
                                                    adopt innovative solutions to provide       the Nokia Siemens Networks
                                                    access for these communities.               Village Connection business model
                                                                                                will generally be self-sustaining in
                                                    The chief challenge is cost. While          key emerging markets, although
                                                    today’s mobile customers in                 initial support may sometimes be
                                                    emerging markets typically spend            required to jumpstart the business
                                                    between USD 7 and USD 10 per                system.
                                                    month on mobile services, providers
                                                    seeking to access emerging rural
                                                    markets have to make mobile
                                                    connectivity affordable for people
                                                    who can spend just USD 2 or USD 3
2. Introduction
The enormous growth in mobile              Challenge for the operators is to         The Nokia Siemens Networks
services in the past few years has         provide the service in an economically    Village Connection initiative works
been largely confined to the 2.5 billion   feasible manner. Research indicates       on all three fronts with the aim of
mostly urban consumers world wide.         that the M&S related costs can            turning rural roll-outs into a lucrative
The challenge now lies in providing        represent up to 30% of the total          realistic business opportunity that will
affordable connectivity for the people     operating expenditure (OPEX) in           enable the mobile communications
living in rural areas.                     emerging markets. The site costs          industry to provide rural customers
                                           and operation and maintenance             with an effective solution in the very
Around 3 billion people – or half the      together generally represent 80%          near term. The main innovation is
world’s population – live and work in      of the total network operating            done on the business model,
rural areas. Low incomes and lack          expenditure in the emerging               however technology and regulation
of infrastructure often leave them         markets. (Source: Pyramid Research        are needed to support it.
unable to enjoy the benefits of            2006, Low-cost Mobile Business
affordable access to people,               Models, Strategies for the Profits
information and services. Affordable       at the bottom of the Pyramid.) It is
communication technology therefore         clear that in addition to addressing
plays a crucial role in advancing their    the capital expenditure (CAPEX)
welfare and economic growth.               pressure, there needs to be
                                           innovation to address the different
Based on their relative income,            OPEX elements in the value chain.
people in this segment of the
population are likely to spend around      Three key areas must be addressed         Nokia Siemens Networks Village
USD 2–3 per month at most on               to successfully meet the USD 3 target.    Connection is an innovative solution
mobile services, compared with an          It requires innovative technologies to    which enables operators to capture the
average monthly spend of USD 7–10          deliver low-cost solutions, novel
by the majority of existing users in       business models for rural areas and       rural market potential by offering voice
emerging markets. Mobile access            the synthesis of a new value network      and sms service to villages with relatively
with a total cost of ownership (TCO)       to make the solution feasible.            low investment.
of no more than USD 3 per month
will therefore be critical.

                    3. The benefits
              of mobile communication
                                           Mobile communications has proven          of customers and business contacts.
                                           to be the most effective way to           Even a business with no office or
                                           provide rural coverage. The high          storefront can advertise its contact
                                           volumes has lowered the cost of           details using a simple roadside board,
                                           technology down significantly and         for instance. Farmers can call ahead
                                           brought the technology available for      to check which market will offer them
                                           an increasing number of users.            the best price for their crops, while
                                                                                     seasonal workers are just a phone
                                           The documented macroeconomic              call away at harvest time.
                                           benefit of mobile communications is
                                           the result of countless improvements      Of course, the mobile businesses
                                           that mobile access brings to the          themselves also spur economic
                                           everyday lives of individual customers.   activity, with local franchisees or
                                                                                     entrepreneurs taking the opportunity
                                           Local businesses and entrepreneurs        to run their own mobile access
                                           benefit from access to market             businesses. In some regions, airtime
                                           information, new business                 is already being traded as a new
                                           opportunities and staying within reach    form of currency.
04/08        Nokia Siemens Networks Village Connection – bringing the benefits of affordable mobile access to rural communities

In rural areas, mobility can improve
healthcare by making it easier for
people to access professional help.
Better communication can also

                                                    4. Technical
improve more effective co-ordination
between healthcare professionals
working in the field, often in remote

                                                          solution
areas that would otherwise leave
them isolated. Specific health
initiatives are also possible, such as
using text messages to deliver test
results or reminders about taking
medication.

The benefits to education include                   The Nokia Siemens Networks                         4.1 Network architecture
the mobile delivery of multimedia                   Village Connection solution is                     Network topology not only affects
materials to classrooms, as well as                 designed to provide a cost-efficient               CAPEX but also directly impacts on
support for informal learning and                   addition to existing GSM networks,                 OPEX. A conventional hierarchy
knowledge sharing. Innovative                       effectively extending coverage                     increases network complexity and
training programs enable rural                      beyond the point at which a                        entails higher operating costs in
communities to develop the local                    conventional network roll-out would                terms of deployment and
capabilities they need in order to                  be too expensive. In addition to                   maintenance, backhaul and utilities.
thrive.                                             utilizing the interoperability and                 These costs may be acceptable in
                                                    usability of GSM technology, the                   urban deployments, where a large
While all these benefits are already                Village Connection approach relies                 number of relatively high-spending
being felt in many parts of the world,              on a network solution that                         users demand uninterrupted access
others have been excluded from                      significantly lowers the initial capital           to all the latest mobile services.
the process because it has not                      expenditure and virtually eliminates               However, they may render a
previously been possible to offer                   the operational expenditure typically              conventional network uneconomical
them mobile access in a cost-                       associated with traditional wireless               in sparsely populated, low-income
effective way. The affordable                       networks. This is particularly                     rural areas.
access opportunities provided by                    important in rural areas, where such
Nokia Siemens Networks Village                      costs are often amplified and
Connection are set to change all that.              networks often serve small numbers
                                                    of low-paying subscribers.

                                                    Figure 1. Nokia Siemens Networks Village Connection architecture

                                                                                                         AC1                   MSC

                                                      GSM                     AP1
                                                      MS
                                                                                                                         Rest of the world
                                                                                       IP Network

                                                                                                         AC2

                                                      GSM                     AP2
                                                      MS
                                                                                                                           Intra-village calls
                                                                                                                           Intra-AC calls
                                                                                                                           Inter-AC calls
                                                                                                                           Rest of the world calls
                                                                                                                       AP Access Point
                                                      GSM                     AP3                   GSM
                                                      MS                                            MS                 AC Access Center
4.2 GSM Access points                   4.3 Access centers
                                       Each village typically hosts one GAP,   The other component of the Nokia
                                       which is an integrated local wireless   Siemens Networks Village
                                       access point comprising RF, power       Connection solution is the AC, which
                                       and IT hardware and software,           aggregates traffic from various
                                       all bundled into a compact unit.        GAPs, switches calls between GAPs
                                                                               and connects the Nokia Siemens
The Nokia Siemens Networks             The GAP software runs on a PC           Networks Village Connection
Village Connection solution has no     that is connected to a GSM              network to the existing GSM network.
hierarchical network structure.        transmitter with an omni-antenna.
Instead it comprises village-level     It is a plug-and-play module, which     Each AC can support up to 200
GSM access points (GAPs) and           can be installed and powered up         GAPs or around 14,000 subscribers
regional access centers (ACs).         easily. It needs no explicit            within its Nokia Siemens Networks
The link between the GAP and           commissioning or operations support     Village Connection domain. It can
subscriber terminals is via GSM,       from trained network personnel.         interconnect with other networks
while the link between the GAPs and    Each GAP can typically support up       (such as the PSTN or PLMN) over
ACs is via IP.                         to 80 subscribers. Scaling in a given   the A-Interface via MSC and optimize
                                       area is achieved by the addition of     backhaul and interconnection costs.
Call control has been shifted to the   more GAPs or incremental TRX
edge of the network, with a GAP        within the same unit.                   An IP link between the GAP and the
handling call completion within each                                           AC provides tremendous flexibility in
village. Multiple GAPs aggregate to    The plug-and-play nature of the         the transmission media, which
an AC, which handles call              GAPs, coupled with support for local    could include point-to-multipoint
completion within its area (known as   subscriber management                   WiMAX, microwave, fiber or satellite.
a Nokia Siemens Networks Village       (provisioning, billing, and customer    A Standard A interface is required
Connection domain). As this call       support, for instance), enables a       for AC-MSC connectivity.
control is now taking place in the     local entrepreneur to host the GAP.
village, the AP host is able to        Alternatively, an operator may          4.4 Flexible services
provide subscriber management          engage personnel at the village level   Bearing in mind the goal of providing
related tasks for the village area.    to handle all network operation and     mobile connectivity with a total cost
                                       subscriber management functions         of ownership of no more than USD 3
                                       locally. This distributed management    per month, the Nokia Siemens
                                       model is critical to the viability of   Networks Village Connection
                                       rural roll-outs, since it eliminates    solution supports basic voice and
                                       the OPEX traditionally associated       SMS services inside the village.
                                       with wireless networks (network         In addition to the village internal
                                       operation and maintenance, billing,     calls, the end-user is able to receive
                                       customer care and so on).               and make calls and SMSs to other
                                                                               networks. This may be easily
                                                                               expanded at any point to include a
                                                                               range of value-added services
                                                                               (VAS), including bringing cost-
                                                                               effective Internet services to villages,
                                                                               thanks to the IP link between the AC
                                                                               and GAP.
06/08         Nokia Siemens Networks Village Connection – bringing the benefits of affordable mobile access to rural communities

5. Business model
It is essential to create a successful
business model if affordable access              Village                                Village                               Other
is to become a reality for rural               Connection                            entrepreneur                           operators
                                               subscriber         Monthly fee        (AP operator)                        (PLMN, PSTN)
subscribers. The Nokia Siemens
Networks Village Connection set-up                                                                          Franchising
requires many players to work                                                                               fee               Roaming
together, some of whom will be                                                                                                charges,
                                                                                                                              termination
entering the mobile communication                                                                                             payments
value network for the first time.              Financing
                                                                                                         GSM
Each one must be able to sustain a               entity           Interest rate
                                                                                                        operator
                                                                                                       (MSC+AC)
viable business.

5.1 The value network                                                                                       CAPEX
                                                                                                            AP, AC,
The success of Nokia Siemens                                                                                backhaul,
Networks Village Connection                                                                                 terminals
                                                                                     Nokia Siemens
requires and enables a partnership                                                       Village
involving a range of stakeholders.                                                    Connection +
                                                                                     Nokia terminals

5.1.1 The subscriber
Affordability is the key for the Nokia   Figure 2. Value network & business models
Siemens Networks Village
Connection subscriber in a village.
For many of these subscribers,
Nokia Siemens Networks Village
Connection provides their only
realistic way of accessing the
benefits of mobility, in terms of
business and social opportunities,
education and healthcare.                the village from a traditional GSM                   In the past, the cost of conventional
                                         operator. This GAP operator would                    network roll-outs has proved to be
Each subscriber can choose               be responsible for the operation                     an insurmountable barrier for
between various call plans, including    and maintenance of the equipment,                    GSM operators seeking to access
local-only options and those             village-level demand aggregation                     low-income rural subscribers.
offering external Nokia Siemens          (subscriber acquisition), sale/lease                 Nokia Siemens Networks Village
Networks Village Connection              of terminals to local subscribers                    Connection effectively removes this
domain connectivity and roaming.         and handling basic customer                          barrier and opens up an entirely
The ideal charging model is flat fee     management functions, including                      new market for operators, whether
(although duration-based billing         provisioning and billing.                            they opt to franchise local
could also be supported) for traffic                                                          operations or employ local people
within the Nokia Siemens Networks        In the “Managed GAP” model,                          to manage them.
Village Connection domain, with          the GAP is owned by the traditional
duration-based charges applied           GSM operator, but local employees                    5.1.4 The authorities
when calling outside the village.        or entrepreneurs would run local                     Statutory bodies may include the
Both post and pre-paid billing are       operations for a salary or fee.                      licensor and/or the regulator
possible.                                                                                     responsible for licensing and
                                         5.1.3 The GSM operator                               spectrum allocation. In addition to
5.1.2 The entrepreneur                   The GSM operator aggregates traffic                  standard operating terms, the license
For the first time, the Nokia Siemens    from various village entrepreneurs.                  is also likely to specify conditions
Networks Village Connection model        Operator is responsible for                          and responsibilities relating to the
gives local people the opportunity       channelling the traffic between                      assignment of spectrum and sub-
to host their own mobile access          different villages as well as for the                contracting of last-mile operations
point. This represents a potentially     provisioning of external world                       to third parties.
lucrative business opportunity,          connectivity to Nokia Siemens
and the village entrepreneur or          Networks Village Connection                          5.1.5 The solution vendor
franchising business is an entirely      subscribers.                                         The Nokia Siemens Networks
new player in the value network.                                                              Village Connection solution vendor
                                         Depending on the regulatory                          supplies the network infrastructure
In the “Hosted GAP” model, a village     position and frequency ownership,                    and subscriber terminals, either to
entrepreneur, or GAP operator,           the GSM operator may continue to                     the GSM operator or directly to the
owns and operates the GAP and has        maintain a control point in this value               village entrepreneur.
been assigned the frequency and          chain because of the ownership of
franchised the rights to operate in      spectrum rights.
For GSM operators, the Nokia             5.2 Alternative business models
Siemens Networks Village                 In simple terms, there are two
Connection solution vendor could         business models, as follows:
supply a bundled package of the
AC and a number of GAPs. Each            1. Franchise model. In this option,
GAP would be bundled with a              the traditional GSM operator would
number of mobile handsets. While         franchise out operating and
variations are possible, in the early    frequency rights for rural regions in
stages it is expected that a typical     its license area. The franchisees
AC package would contain about           would own and manage the APs and             Nokia Siemens
200 GAPs and 6,000 mobile                interconnect with the GSM operator           Networks Village
handsets (30 handsets per GAP).          for external connectivity to other
                                         villages or to the rest of the world.        Connection enables
5.1.6 Other mobile network operators     Within the village the GAP operator          innovative business
Other networks exchange traffic
with the Nokia Siemens Networks
                                         would be responsible for the
                                         operation and maintenance of the
                                                                                      models for rural
Village Connection connected to the      equipment, village-level subscriber          villages.
GSM network and negotiate related        acquisition, sale/lease of terminals to
settlement payments.                     local subscribers and handling basic
                                         customer management functions,
5.1.7 Financiers                         including provisioning and billing.
Although the Nokia Siemens
Networks Village Connection model        2. Traditional GSM operator
is designed to be self-sustaining,       extension. Nokia Siemens Networks
initial financial input from investors   Village Connection architecture
may be needed in some cases to           provides the traditional GSM operator
get the system up and running in the     with the possibility of using their
first place.                             frequency in areas that they could
                                         not viably address using traditional
Venture capitalists and micro-finance    GSM infrastructure. For these
entities may be involved in financing    operators, Nokia Siemens Networks
the purchase of terminals, GAP or        Village Connection is a low-cost
AC equipment at the Nokia Siemens        extension of their existing GSM
Networks Village Connection              network. This approach could also
subscriber, or GAP operator level.       be termed the managed GAP model.

                                         6. Conclusions
                                         Mobile access can deliver significant     to the value network for the first time.
                                         economic and welfare improvements         The novel architecture of the solution
                                         to people on low incomes in rural         makes this possible by distributing
                                         communities. However, the costs           call and subscriber management
                                         associated with deploying and             functions throughout the Nokia
                                         operating conventional mobile             Siemens Networks Village
                                         networks have prevented many              Connection network at a local level.
                                         communities from accessing these
                                         benefits before now. Innovative           This effectively reduces CAPEX and
                                         technologies and business models are      eliminates much of the OPEX
                                         needed if the mobile community is to      associated with traditional network
                                         embrace lower-paying subscribers.         operations.

                                         The Nokia Siemens Networks                Early trials indicate that the Nokia
                                         Village Connection initiative clearly     Siemens Networks Village
                                         demonstrates that workable, cost-         Connection business model and
                                         effective solutions are available.        technology should provide an
                                         In addition to the many generic           affordable solution that is a stepping
                                         benefits provided by mobile access,       stone for providing additional mobile
                                         the Nokia Siemens Networks Village        connectivity for rural villages. Nokia
                                         Connection approach promotes              Siemens Village Connection is
                                         economic growth by introducing            strongly contributing to the target of
                                         local entrepreneurs and franchisees       5 billion people connected in 2015.
Nokia Siemens Networks Corporation
P.O. Box 1
FI-02022 NOKIA SIEMENS NETWORKS
Finland

Visiting address:
Karaportti 3, ESPOO, Finland

Switchboard +358 71 400 4000 (Finland)
Switchboard +49 89 5159 01 (Germany)

Copyright 2007 Nokia Siemens Networks. All rights reserved.
Code: 11486 – 04/2007 Indivisual/Libris                       www.nokiasiemensnetworks.com
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