The complete package... Your guide to business solutions from Vodacom Business
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Vodacom Business | Solutions Portfolio The complete package... Your guide to business solutions from Vodacom Business
Vodacom Business ||Solutions
SolutionsPortfolio
Portfolio
Business
to your taste...
An overview of Vodacom Business’ Solutions portfolio
Access Solutions
Wireless Solutions Wireline Solutions Mobile Solutions
Leased Mobile Access Point
Broadband Microwave Satellite Fiber
Line Data Name
Managed Network Solutions Managed Hosted Solutions
Internet VPN Voice Video Infrastructure Software Security
Solutions Solutions Solutions Solutions as a Service (IaaS) as a Service (SaaS) Solutions
Dedicated Internet Satellite VPN Hosted Call Center Boardroom Managed Hosting Mail and Messaging Perimeter Security
Domain Name Enterprise Voice Managed Managed Business
MPLS VPN Desktop Email Security
Services Solutions Storage Applications
Broadband Internet M2M VPN Mobile Managed Backup Web Security
Disaster Recovery
Vodacom Business | Solutions Portfolio
Effective business
communications
happen when everyone
can connect, from
anywhere at any time –
on any device.
Just imagine… a world in which every email, every call, every
meeting request and every electronic exchange happens
seamlessly and without hassle. A system that doesn’t go down…
employees who can work from anywhere... flawless connections
to your clients, suppliers and workforce that work every time...
communications that can keep up with the pace you need to work
at… a network that actually serves you, instead of the other way
around… and a platform that matches the size, shape and activities
of your business – whatever your business.
1
Welcome to Total
Communications
Now you can gain complete control of all your business information and communications
with access to a trusted network. Enjoy a wide choice of innovative products and services
designed to be seamlessly integrated, while being backed by excellent service. We give your
business freedom, simplicity and control – and the power to realise your full potential for
maximum success.
It’s a total communications solution that ensures:
• more value with more options, more innovations and economies of scale
• a powerful network infrastructure that you can depend on at all times
• the flexibility to connect from anywhere, to any device, at any time, over any medium
• the scalability to match the future growth of your business
• improved productivity and efficiency with all levels of staff working together seamlessly,
across one network, sharing the same resources
• increased profitability through real savings on capital expenses, equipment, solutions
management and maintenance
• the certainty of full-time, real-time service and support by qualified and
skilled professionals
• competitive advantage enabled by cutting edge, innovative, next generation technology
2
Vodacom Business | Solutions Portfolio Let’s expose your business to a world of possibilities...
Regardless of the
size or nature of your
business, Vodacom
Business has the
network infrastructure,
technology and
support that your
business requires.
4Vodacom Business | Solutions Portfolio
A range of solutions
as unique as your business
Historically the needs of African Punch above your weight as Cost-effective efficiency
businesses have been met with an Entrepreneur or SME for Government and the
a one-size-fits-all approach. Public Sector
Benefit from simple and affordable Solutions
Now Vodacom Business brings you a total that add real value and service. Your Complete Solutions that increase accessibility
communications solution tailor-made to communications can be as advanced as that for both urban and rural communities, giving
meet the particular needs of your business. of a large multi-national corporation… without improved and effective service delivery,
This includes: the price tag. while maintaining cost-efficiency.
• how you Access your business network
• the specific type of Network Solutions Power and flexibility
that you use to communicate, be it
via email, voice calls or video, through for Corporates
business systems or between your office
branches, on-site or on the move Enjoy a host of powerful, robust and
• a range of cost-effective Managed Managed Solutions that can integrate
Hosted Solutions for your business together seamlessly as well as adapt and
including managed data storage, an online grow as you require.
presence and applications, with the very
latest security and backup technology
Let’s expose your business to a world
of possibilities. Contact us for
a customized communications solution
to match your needs:
vodacom.com.ng
5“Staying ahead of the
pack is about getting
the true benefits of
having options. From
the latest applications
to access technologies,
I have the freedom to
determine what works
best for my business.”
6Vodacom Business | Solutions Portfolio
Access Solutions
siness.”
Where it all begins Offered as our own fully Managed Solution, community. In addition, our Solution is fast to
you are assured of high quality of service, fast, deploy, reliable and charged at a fixed cost,
seamless installation and integration, as well regardless of distance.
It’s all about what you need: Vodacom
as the comfort of knowing that your network
Business has a range of Access
will always be on. We give you Wireless Private Line Solutions
Solutions that will suit any business
freedom and control to select your speed,
contingency. Access is the basic
data transfer volume and priority of various Whenever and wherever your business
enabler that facilitates everything from
data application types on your network, all in requires a dedicated and private connection
email, web access, networking, video
a package that suits your company’s budget. across multiple locations, our Private Line
conferencing, data transfer and backup
Solutions utilise a combination of Wireline
to complex, bandwidth-intensive and
Wireline Solutions or Satellite Access media to ensure your
specialized applications.
data integrity is uncompromised across
Perfect if your business requires constant our own or third party networks. Offered
Your business will enjoy concrete benefits,
connectivity to the Internet and applications as a fully Managed Solution, you can run
regardless of which Solution is used:
that you can always rely on. You have control your company applications and move your
• cost-effectiveness
over your own dedicated connection. Our corporate data securely and seamlessly
• high-speed connectivity
Leased Line Solutions allow you to develop within Africa or across the globe, with the
• high quality of service
highly efficient integrated voice and data assurance that the network is all yours.
• dependability with full service level
networks between multiple destinations.
agreements
Private Line Solutions include:
• complete business mobility
Your connection is reserved for your • International Private Leased Circuits
• scalability and flexibility
exclusive use, so there is no traffic from other • National Private Leased Circuits
subscribers. Your bandwidth is all yours... • Dedicated Satellite
Access Solutions include 24/7/365.
Wireless, Wireline, Satellite, Mobile Solutions
Our Fiber Solution is a dedicated,
Private Line and Mobile high-speed line that directly links your Easy-to-use business mobility that ensures
networks. business, data and applications to our your workforce securely stay connected
all-fiber network for maximum networking over the Internet, whenever they’re on
Wireless Solutions power. It gives you a high bandwidth the move. Our Access Point Name (APN)
connection between your premises and our Solutions utilize mobile data networks
Whether in metropolitan or suburban network, with guaranteed throughput and to provide reliable and cost-effective
areas, you can very quickly connect your defined service levels, ensuring more speed, connectivity for a wide range of applications
offices to the Internet and access corporate less interruptions. such as Payment solutions, Personal health
applications across your branches without monitoring and aided living, Smart tracking,
having to wait for often costly leased lines. Satellite Solutions Supply chain management, Logistics and
With sufficient coverage of major business fleet management, Industrial automation,
districts, our Broadband Wireless Access Our Satellite Solutions enable your business Telemetry, Utility metering, Remote
networks provide the viable alternative to communicate efficiently and affordably vending machine control among others.
to leased lines across Africa, thus across or outside Africa. Whether your These are end-to-end Solutions available
eliminating the complexities introduced operations are located in rural areas, or in on a global basis.
by third party suppliers. the middle of a city, our diverse fleet of
premium satellite capacities and ground Make the maximum use of your time –
stations ensure that your remote office is on-site, off-site or on the move.
never isolated from the rest of your business
Let’s expose your business to a world
of possibilities. Contact us for
a customized communications solution
to match your needs:
vodacom.com.ng
7Vodacom Business | Solutions Portfolio
Networking
that’s geared
for growth…Managed Network Solutions
Regardless of the type of Managed Network Solutions you need, Vodacom Business
has Solutions specifically designed to help you with powerful business networking
tools. Your business network includes both internal and external communications –
and now you can connect with high availability and predictable quality of service.
Managed Network Solutions for your business enables you to:
• run your business more efficiently and effectively
• work more productively, get more done when you need to
• enjoy guaranteed business privacy, for you, your staff and your customers
• prioritize and predict the performance of your applications
• scalability and flexibility
Choose to network.
The possibilities
are infinite.
10Vodacom Business | Solutions Portfolio
Managed Network Solutions include Internet, Virtual Private Network,
Voice and Video Solutions.
Internet Solutions We give you the power to do business more Video Solutions
efficiently, with more control – allowing you
Enjoy reliable Internet access, an online to improve your business operations and You can increase your business productivity
presence and connectivity to your business offer better service and satisfaction to your with the power of video. There’s no need
applications – affordably and flexibly. Get customers. to waste time and money gathering
local and international quality Internet people in the same place. Simply use our
access through strategically positioned VPN Solutions include: Video Collaboration Solutions. Our video
points of presence. networking technology can connect two or
• Satellite VPN more individuals and locations to each other.
We give you freedom of choice, and control • MPLS VPN
over how you connect and where you can • M2M VPN Connect anywhere, any time and from
connect from. And we keep it simple, so that any device with rich face-to-face remote
you can concentrate on doing business. Voice Solutions communications. This saves you costs by
You have a choice of cost-effective shared reducing travel and associated expenditure.
Broadband Internet Access Solutions – Your business can benefit from increased All of this without costly infrastructure,
whether you need Wireless, Wireline or communications efficiencies through while reducing the need for dedicated IT
Mobile connectivity. We can also offer you end-to-end, business-grade Voice over support staff.
dedicated Internet access if you need a more Internet Protocol (VoIP) Solutions, traditional
exclusive type of connection. mobile voice communications, Internet and We provide you with a choice of services that
Private Branch Exchange (PBX) switchboard can be deployed to the meeting room, your
Our solutions are fully managed, with functionality as well as call center solutions. desktop/laptop or to your mobile devices.
proactive monitoring and backed by service
level agreements you can hold us by. Enjoy high call quality with value added You have a choice between standard and
features and expanded functionality while high definition services and, when using our
Internet Solutions include: saving as much as 30% on call costs. Get infrastructure, we will guarantee quality of
on-net, local, international and mobile service as a fully Managed Solution.
• Dedicated Internet calls delivered through a single network. In
• Domain Name Services addition you may choose to host your PBX You can enjoy normal video conferencing
• Broadband Internet or call center technology with us, eliminating that gives extra value by allowing
the need to invest in high-cost infrastructure. content sharing.
VPN Solutions
We combine powerful technologies into Video Solutions include:
Your own Private Network connection packages that are simple to use and offer you
that will enable you to securely and freedom of choice and high levels of control. • Boardroom
cost-effectively link multiple sites, off-site • Desktop
employees, suppliers and partners – locally Voice Solutions include: • Mobile
and abroad. A powerful, intelligent network
enables you to prioritize time-sensitive • Hosted Call Center
traffic, ensuring high availability and • Enterprise Voice Solutions
dependability. Enjoy real-time collaboration
for increased productivity.
Let’s expose your business to a world
of possibilities. Contact us for
a customized communications solution
to match your needs:
vodacom.com.ng
11Managed Hosted Solutions
Head into the cloud Cloud computing gives your
business:
Instead of acquiring, maintaining,
upgrading and managing your own • cost-efficiency and bottom line IT
infrastructure and software – through investment savings with reductions in
our Managed Hosted Solutions you can both capital and operational costs
enjoy the access and the functionality • the ability for everyone in your business
without the baggage. You can now to work more productively while
simply access whichever functionalities on the move, from anywhere at any
and applications you require by time. By connecting to the cloud, the
connecting to the cloud, without the necessary information is always available
capital expenditure or the need for to everyone
ongoing maintenance and upgrades. • access to the very latest software and
That means you can pass the technology business applications, with freedom of
risk on to us, so you can focus on your choice and control over the technology
core business. and solutions that you use
• state-of-the-art security from your
company network, systems and business
applications, right down to your email
“We benefit from having a great
communications system… without
having to pay for installation,
maintenance or upgrades!”
12Vodacom Business | Solutions Portfolio
Managed Hosted Solutions
include Infrastructure as a Service,
Software as a Service and
Security Solutions.
Infrastructure as a Service (IaaS) Software as a Service (SaaS) Security Solutions
Network infrastructure is key, the backbone Collaborate in real-time with powerful Never before has security for electronic
of cloud computing. We offer premium applications and Solutions spanning the full communications been more important, and
business class infrastructure. This includes range of your business functions. Instead of keeping up-to-date with what is essentially
state-of-the-art data centers comprising installing software, simply access it when you an arms race can be overwhelming. But now
of Managed Hosting, Managed Storage, need it. A full range of traditional software you can enjoy total peace of mind without
Managed Back-up, and Disaster Recovery. applications is available – giving you the incurring any of the hassle.
power of choice and variety.
This infrastructure gives you a wide choice Benefit from always having the latest versions
of platforms (physical and virtual) in a variety Enjoy improved efficiency and productivity and software with no need for your business
of operating systems, on demand and through collaboration (remotely, on-site to allocate time or resources. Eliminate email
always on. or on-the-move) while enjoying significant bandwidth wastage and unnecessary hard
cost savings. The Solution also allows for drive space wastage while enjoying increased
You no longer have to install and manage better resource allocation as you no longer productivity and cost-efficiency. Enjoy
expensive on-site infrastructure. You can get need dedicated resources for network and pro-active monitoring by expert security
all the capacity, technology, security and software management, everything is backed technicians and automatic failover measures.
flexibility you need from us. by excellent service.
Security Solutions include:
We give you network power, excellent value, SaaS includes:
reliable service and constant innovation. • Perimeter Security
• Mail & Messaging • Email Security
IaaS includes: • Managed Business Applications • Web Security
• Hosting
• Managed Storage
• Managed Backup
• Disaster Recovery
17
13Our robust
network ensures you
are always connected...
1418Vodacom Business | Solutions Portfolio
Infrastructure
How IT happens Everything you could want... and more “Knowing that our
From our elaborate Fiber-optic network
communications infrastructure
Rest assured that Vodacom Business has a won’t go down means I can rest
throughout Africa’s major metropolitan
powerful and robust network infrastructure
that can deliver on all your communication
routes, our deep African footprint to our assured that our productivity
international Points of Presence in London,
and network needs. Be safe in the knowledge
Brussels, Washington, Dubai, Bahrain and
will never go down!”
that we have the skills, experience
Singapore, as well as our global footprint
and technology to deliver world-class
through Vodafone – ensures that you can
connectivity to your business. This makes it
enjoy reliable, cost-efficient, secure and
simple for you to use all the technology you
faster connectivity. This means that Voice;
need to meet the needs of your business.
Data and Video capabilities will now be faster,
more accessible and more reliable than ever
before. In addition, our Customer Services
Operational Center, a high-tech support
facility, ensures uninterrupted and
seamless service.
Vodacom Business is your total
communications provider,
capable of delivering on all your
business ICT needs, including
mobility, connectivity, applications
and business functionality –
cost-effectively and efficiently.
Let’s expose your business to a world
of possibilities. Contact us for
a customized communications solution
to match your needs:
vodacom.com.ng
15Local coverage
16Vodacom Business | Solutions Portfolio
Global
coverage
Let’s expose your business to a world
of possibilities. Contact us for
a customized communications solution
to match your needs:Vodacom Business | Solutions Portfolio
Delivering the power
to you
Our entire approach is based on giving you more… you’ll get more
value by having access to innovative, useful technology Solutions
that run on a powerful and trusted network infrastructure.
Excellent service is provided by our skilled and committed support teams, so you don’t have
to use your own resources. Everything combines to give you more freedom and better control
over your business solutions and communications. We empower your success, while keeping it
simple and cost-effective.
We offer you:
• a full service delivery framework
• seamless integration of your communication mediums and business solutions
• more options throughout our business services portfolio
• complete accountability from a single service provider
• a powerful network featuring the very latest technological innovations
Let’s expose your business to a world
of possibilities. Contact us for
a customized communications solution
to match your needs:
vodacom.com.ng
17Vodacom Business | Solutions Portfolio Let’s expose your business to a world of possibilities. Contact us for a customized communications solution to match your needs: vodacom.com.ng Vodacom Business: Angola Tel: +244 222 390 600 Nigeria Tel: +234 1 212 0700 Cameroon Tel: +237 7599 0968 Sierra Leone Tel: +232 76 692 377 Cote d’ Ivoire Tel: +225 0787 3927 South Africa Tel: +27 11 797 3300 Kenya Tel: +254 202 714815 © Vodacom Group 2011. Vodacom and the Vodacom logos are trademarks of the Vodafone Group. Other product and company names mentioned herein may be the trademarks of their respective owners. While Vodacom makes every effort to ensure that the enclosed information is correct at time of print, Vodacom cannot be held responsible for any cost, loss and/or damage that may arise as a result of misprints, incorrect information and/or any changes. E&OE (Errors and Omissions Excepted). DATE ISSUED: February 2013
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