PAYMENTS STRATEGY FPAI WORKING GROUP FINDINGS AND RECOMMENDATIONS - Fintech & Payments Association of Ireland

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PAYMENTS STRATEGY FPAI WORKING GROUP FINDINGS AND RECOMMENDATIONS - Fintech & Payments Association of Ireland
PAYMENTS STRATEGY
FPAI WORKING GROUP FINDINGS AND RECOMMENDATIONS
FOREWARD

       Payments is one of the fastest growing and largest industries
          in the world. Ireland has a long track record of success in
           payments, both with indigenous firms that have scaled
       globally and in attracting some of the world’s largest payment
       businesses to Ireland, employing ten of thousands of people.

       Now is the time to build on this success by implementing key
              strategic actions, with commitment and haste.

              BACKGROUND

          This report has been complied by the Payments Working
         Group (PWG) set up under the IFS2020 Strategy. The PWG
            has been coordinated by the Fintech and Payments
        Association of Ireland (FPAI), Enterprise Ireland and the IDA.

             This is an industry report containing findings and
        recommendations which the PWG believe will significantly
       contribute to the achievement of the vision and objective of
                            the IFS2020 Strategy.

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SUMMARY

        The Payments Working Group (PWG) was established in
        late 2015 under the IFS2020 Strategy and Action Plan for
        2016. The PWG was assigned the action to produce a
        proposed Payments Strategy. The group met over several
        months with active participation from firms and industry
        bodies.

        The core findings of the group are:

         Ireland has an excellent record of success in payments
          – with both local and foreign firms employing large
          numbers and competing globally;
         To innovate further and attract more businesses into
          the sector we should clarify who has the mandate to
          promote competition and innovation in the sector;
         As a multi stake-holder environment we must ensure
          that engagement is inclusive, regular and appropriate;
         Nationally we must excel at the adoption and use of
          digital payments and embrace future and new
          developments with haste and enthusiasm.

        The PWG also noted that the industry had been very
        effective in its organisation and that there was very strong
        alignment on the finding and recommendations. It also
        noted a great sense of ambition and anticipation within
        the industry.

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VISION &
              ECOSYSTEM

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VISION

          “Position Ireland as country of choice for foreign
          and indigenous payments companies, building on a
          well developed & successful ecosystem, covering all
          aspects of payments, including ancillary services.”

           The Irish Payments ecosystem will be an
            innovative and vibrant industry which will be
            attractive to investors and workers alike;
           It will be the centre of development of world
            class and leading payment solutions;
           Underlying payment systems and schemes will
            be accessible, reliable, secure and fast;
           Access for new entrants will be encouraged,
            straight-forward and be supported by an
            engaged and receptive regulatory regime;
           Technical standards will be open and easy for all
            to use;
           The Fintech and Payments Association of Ireland
            (FPAI), will provide active support to new and
            existing participants facilitating a collegiate
            network of players in the world of payments.

  We are creating a vision of what needs to happen to drive a
“leap forward” in the Irish payments industry thus adding value
     to Government, Enterprise Ireland and IDA initiatives.
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THE IRISH PAYMENTS ECOSYSTEM
   The Irish payments ecosystem has a long track record of innovation and has
     enormous opportunity for further jobs, scaling and internationalisation.
   This is being driven by significant developments which are occurring at pace
    and simultaneously, such as the changes in technology, regulation, Brexit
                        and investor appetite for the sector.

                                                                      SWIFT.                 Domestic & Int‘
    FX Bureaus,                         Card               Systems                       SEPA, T2, BACS, FPS, etc.
                                      Issuers                 &
     e-Wallets                                             Networks
                           FinTechs
                                                                               Payment                Credit, Debit,
                                                                               Schemes                  Store etc.
                  PSPs,
                  MSPs                                                                        Card
                                                                                            Schemes
                                                                                                                 Data,
                                                                                                                Identity
    Traditional
       FI‘s
                                                                                                     Security
                                                                                                     & Auth

                                           Payments
                                            PAYMENTS
                                            ECOSYSTEM
                                           Ecosystem
    Personal                                                                                             CBI

                                                    Cash                                                        Consumer
                                                                                                                Protection,
         Merchants                                                                                                 Risk
                                                                                               DOF

                                                                                                       IFS2020, NPP
                          SMEs &                                                  EU
                           Corp
                                      Utilities &          FPAI
                                        Govt               BPFI
                                                                                    EPC, EBA, FCA, FSA

      While there are numerous ways to segment and describe the
       payments industry, it is clear that it is a multi stake-holder
    environment – made up of public sector bodies, infrastructure &
   service providers along with the users of the payment services. To
      ensure that Ireland develops the best international payments
    industry all the stake-holders must collaborate and buy-in to the
           vision of Ireland being a global leader in payments.

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THE IRISH PAYMENTS ECOSYSTEM

       Ireland has an excellent track record in payments. Many of the world’s
      leading payment businesses have significant operation’s in Ireland, and
         along with the banks and a host of payment processors and service
      providers they employ tens of thousands of people across the country.

            Credit Institutions                           Processing Services

    Supporting              Card       Acquirers           In-Store PoS         FX Brokers
    Technology             Network                          Technology

                                                                                eWallets

Prepaid Cards & e-Money Institutions      Mobile & eCommerce Payments               Closed Loop
                                                                                      Payment
                                                                                     Networks

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FINDINGS &
  RECOMMENDATIONS

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The objective of the Payments Strategy is to help
create an environment in which all stake-holders can
                    collaborate to:
                         Grow jobs in the industry
                        Facilitate domestic start ups
                        Attract foreign investment
                        Scale-up existing businesses

         Thus delivering new and innovative solutions to the local and
                               global markets.

              DEVELOPING THE STRATEGY

         The strategy was developed by a payments working group
         (PWG) set up under IFS2020. The PWG has undertaken:

          A comparison of our payments ecosystem to other
           locations in terms of licencing, authorisation, technology,
           infrastructure, talent and incentives;
          A process to find strengths and gaps by identifying the
           make up of the industry, carrying out a survey and noting
           issues to be addressed;
          Work to define the payments ecosystem in Ireland,
           sharing knowledge across Irish and multi national firms
           from a licensing perspective and researching
           developments in other markets.

   A summary of the issues identified and related
           recommendations follow…

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1 - COMPETITION

     Competition in any industry is a catalyst for innovation and
     development, which in turn delivers consumers a wider choice of
     services. In Ireland today, it is not clear as to who has the
     leadership to call for competition and innovation in payments.
     The working group found that some people incorrectly believe
     this to be the Central Bank of Ireland.

     The PWG recommends that Government clarifies who has the
     mandate to drive initiatives and policies designed to encourage
     competition and innovation in payments.

     Furthermore the PWG recommend that Government should in
     addition to promoting competition also:

      promote innovation in systems and infrastructure;
      ensure that payment systems are operated in the best
       interest of users;
      provide support to existing and new providers and;
      ensure all players have equal access to information and
       decision making.

     Clarity of this leadership role is central to the achievement of the
     vision of Ireland as a global leader in payments.

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2 – ENGAGEMENT

  As an industry that is characterised by a multi stake-holder environment, it is
  critical that engagement is effective, regular and appropriate.

  With regard to the Central Bank of Ireland, the PWG give welcome recognition
  to the recent changes made in the authorisation process. It is a process that
  must be regularly enhanced bringing more transparency and certainty to the
  process. Some interviewees, who are based in Ireland spoke about seeking
  licences elsewhere, which warrants follow up.

  In the area of pending payments legislation some firms are relying on
  information secured via other regions as the necessary information was not
  available via CBI or the Dept. of Finance.

  The FPAI, along with EI and the IDA must continue to bring all industry
  stakeholders and other partner organisations together, regularly.

  Recommendations:

   Both CBI and Dept. of Finance should each develop an “Industry
    Engagement Framework” detailing how each body intends to engage with
    prospects, new legislation, industry associations, online web site
    enhancements, information updates and industry events;
   CBI should follow up directly with any Irish based business (indigenous or
    FDI) who have secured licences overseas to determine the rationale;
   CBI should establish a “FinStart” unit to work with prospect and newly
    regulated businesses with designated individuals assigned – ring fenced
    from the authorisation/supervisory function.
   The FPAI must continue to act as the engagement catalyst – running two
    annual events, monthly meetups and quarterly partner fora.
   Consumer engagement on payment solutions and new developments
    should be jointly established.

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3 – PAYTECH – IRELAND

  To deliver a world class payments industry Ireland must develop as a
  nation that embraces new payment solutions with haste and enthusiasm.
  We must lead in electronic, digital, mobile and be a “paytech” nation.
  Across all sectors we should actively seek and encourage all forms of
  electronic payments – promoting choice, safety and trust. To achieve this
  we should:

   Link in with other pan-European developments on e-identity and
    develop a national position paper on digital identity;
   Develop a suite of open APIs for automated AML supervision by CBI;
   Review learnings from “Cork Cashes Out” and develop a new Pay
    Smart City project with an IoT dimension – an international
    showcase;
   Develop a set of key e-payment measurements so as to establish a
    benchmark for setting goals – social welfare, fines, local council
    cheque acceptance etc.
   Publish all payment statistics on a quarterly basis;
   Ensure relevant university programmes have modules relating to
    payments and broader digital economy;
   Establish a commitment for all SEPA processors to implement SCT Inst
    – the real time credit transfer service;
   Ensure a commitment for all Irish account providers to open APIs;
   Establish links with other international payment bodies and ensure
    international collaboration at annual FPAI Fintech Nation and Fintech
    Congress events;
   Develop an industry wide consumer engagement plan highlighting
    the benefits of e-payments.

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INDEX
C1    The PWG recommends that Government clarifies who has the mandate to drive initiatives and
      policies designed to encourage competition and innovation in payments.
C2    The PWG recommend that Government should in addition to promoting competition also,

         promote innovation in systems and infrastructure;
         ensure that payment systems are operated in the best interest of users;
         provide support to existing and new providers and;
         ensure all players have equal access to information and decision making.
E1    Both CBI and Dept. of Finance should each develop an “Industry Engagement Framework”
      detailing how each body intends to engage with prospects, new legislation, industry associations,
      online web site enhancements, information updates and industry events.
E2    CBI should follow up directly with any Irish based business (indigenous or FDI) who have secured
      licences overseas to determine the rationale.
E3    CBI should establish a “FinStart” unit to work with prospect and newly regulated businesses with
      designated individuals assigned – ring fenced from the authorisation/supervisory function.
E4    The FPAI must continue to act as the engagement catalyst – running two annual events, monthly
      meetups and quarterly partner fora.
E5    Consumer engagement on payment solutions and new developments should be jointly
      established.
P1    Link in with other pan-European developments on e-identity and develop a national position
      paper on digital identity.
P2    Develop a suite of open APIs for automated AML supervision by CBI.

P3    Review learnings from “Cork Cashes Out” and develop a new Pay Smart City project with an IoT
      dimension – an international showcase.
P4    Develop a set of key e-payment measurements so as to establish a benchmark for setting goals –
      social welfare, fines, local council cheque acceptance etc.
P5    Publish all payment statistics on a quarterly basis.
P6    Ensure relevant university programmes have modules relating to payments and broader digital
      economy.
P7    Establish a commitment for all SEPA processors to implement SCT Inst – the real time credit
      transfer service.
P8    Ensure a commitment for all Irish account providers to open APIs.
P9    Establish links with other international payment bodies and ensure international collaboration at
      annual FPAI Fintech Nation and Fintech Congress events.
P10 Develop an industry wide consumer engagement plan highlighting the benefits of e-payments.
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WORKING GROUP

     Chairpersons: Ruth McCarthy, FEXCO & Maurice Crowley, Banking & Payments
     Federation of Ireland.

     Andrew McFarlane, Accenture                    Katie Thurston, IDA
     Billy Hanley, Enterprise Ireland               Michael Concannon, AIB
     Brendan McCormack, Enterprise Ireland          Michael Sheehy, Microsoft
     Brian Hanrahan, Sentenial                      Michele Olin, AIB
     Ciaran Cassidy, Realex Payments                Richard Hanlon, Trust Vesta
     JB McCarthy, University College Cork           Sandra Higgins, Sysnet Global Solutions
     John Phelan, Department of Finance             Colin Duignan, Elavon
     Karen Purcell, Microsoft                       Eric Horgan, Elavon
     Adam Kissane, Deloitte

                     CONTACT DETAILS

            For further information, feedback or discussion on any aspect of this report,
                             please contact the FPAI CEO, Richard Walsh.

                               richard.walsh@fpai.ie or info@fpai.ie

                                        © FPAI - June 2016

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