PFIC Meeting Commercial Development Discussion Items - August 12, 2020 - DFW Airport

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PFIC Meeting Commercial Development Discussion Items - August 12, 2020 - DFW Airport
PFIC Meeting
Commercial Development Discussion Items

August 12, 2020
PFIC Meeting Commercial Development Discussion Items - August 12, 2020 - DFW Airport
Agenda
    Commercial Development Discussion Items

     I.   Grand Hyatt DFW Hotel
          a. FY 2020 Review
          b. FY 2021 Business Plan and Budgets
          c. Renovation Update

     II. Hyatt Place DFW Hotel
          a. FY 2020 Review
          b. FY 2021 Business Plan and Budgets

     III. DFW Campus West
          a. FY 2020 Review
          b. FY 2021 Business Plan and Budgets

2
PFIC Meeting Commercial Development Discussion Items - August 12, 2020 - DFW Airport
Grand Hyatt DFW Hotel

    John Brookby

    FY 2020 Review
            Marc Ellin
            Corinna Wenks

    FY 2020 Business Plan and Budgets
            Corinna Wenks

    Renovation Update
            Corinna Wenks

3
PFIC Meeting Commercial Development Discussion Items - August 12, 2020 - DFW Airport
Introducing Corinna Wenks

Born and raised in Germany, Corinna began her Hyatt career
in 1996 as a Hotel Management at Hyatt Regency Cologne.
She grew her career in the Rooms Division at Hyatt Regency
                                                                   Corinna Wenks
Cleveland, Park Hyatt Beaver Creek, Hyatt Regency Waikiki,         General Manager Grand Hyatt DFW
Park Hyatt Chicago, and Grand Hyatt San Francisco.
In 2018, she was promoted to General Manager at the historic
hotel The Driskill in Austin. With her strong background in
the luxury hotel segment she was not only successful
in increasing the hotel's service performance but also
increasing the hotel's profitability with building a stronger
targeted customer base in a more efficient operation.
Corinna believes that care, purpose and strong values are the
keys to success and that actions speak for themselves. A
combination of humility and empathy can build a strong,
inclusive team that can accomplish anything.
Corinna loves to explore the cultural and culinary scenes in any
new destination to which she is traveling or moving to.

October 18th, 2019

4
PFIC Meeting Commercial Development Discussion Items - August 12, 2020 - DFW Airport
HOTEL INDUSTRY OVERVIEW

                                                                             COVID-19
                                                                             Impact Begins

    •   Data sources current and future projections: STR – competitive benchmarking and marketplace insights, CBRE reporting,
        Hotel Lodging Associations, Hotel industry booking engines with search engine optimizations, Hyatt's global data resources
5
PFIC Meeting Commercial Development Discussion Items - August 12, 2020 - DFW Airport
HYATT AMERICAS FULL SERVICE – AIRPORT LOCATIONS
              Top 10 Producing Airport Locations                                             Business Mix- Airport Hotels

                                                Data 04/23-7/22/20

    •   DCA/IAD growth contributed largely to the recent March on Washington on announcement for 8/24/20
    •   Internet is the largest producer which is consistent with the entire country as a whole
    •   Volume segment shows a greater production for airports compared to the other locations mainly driven by distressed passengers
6
PFIC Meeting Commercial Development Discussion Items - August 12, 2020 - DFW Airport
FY2020 COVID-19 INITIATIVES
     Hygiene and Guest related:
        Social distancing and safety signage throughout the
         property
        Sanitizing stations and amenities in guest rooms
         and public areas
        Specific Hygiene and Wellness training for
         the property with mandated guidance on
         cleanliness procedures and PPE
        GBAC certification and Hygiene Manager for
         the property
        Guest survey adjusted with COVID specific
         questions (cleanliness, communication about the
         hotel's safety initiatives, contactless options)
     Cost Controls:
        Micromanaged inventory controls and flexibility in
         utilization of all raw and unfinished food and amenity
         products to avoid waste and limit purchases
     Cost Contingency Plans:
        Reduction of staff by 70% with 39% loss in occupancy
         year over year and 26% to budget
7       Operating Expense reduction by 37% to budget             7
PFIC Meeting Commercial Development Discussion Items - August 12, 2020 - DFW Airport
FY2020 GRAND HYATT DFW TOTAL REVENUE
    $6.0

    $5.0
           $4.4                                          COVID-19 Impact Begins

    $4.0

    $3.0

    $2.0

    $1.0

    $-
                  Oct        Nov      Dec      Jan     Feb       Mar        Apr          May   Jun   Jul    Aug   Sep
                                                        Actual    Budget     Last Year

                       Total year performance: FY2020 (year-end forecast) $22,172 – down 41.2% to Budget
                           FY2020 Budget: $37,738
                           FY2019 Actuals: $44,081
8
PFIC Meeting Commercial Development Discussion Items - August 12, 2020 - DFW Airport
FY2020 GRAND HYATT DFW GOP

     $2.5 $2.3                                          COVID-19 Impact Begins

     $1.5

     $0.5

    $(0.5)

    $(1.5)
                 Oct       Nov      Dec      Jan      Feb       Mar       Apr          May   Jun   Jul    Aug   Sep
                                                      Actual    Budget     Last Year

                      Total year performance: FY2020 (year-end forecast) $8,439 – down 46.8% to Budget
                          FY2020 Budget: $15,850
                          FY2019 Actuals: $21,595
9
PFIC Meeting Commercial Development Discussion Items - August 12, 2020 - DFW Airport
FY2020 GRAND HYATT DFW REVENUE TO OWNER

      $2.5 $2.3
                                                         COVID–19 Impact Begins

      $1.5

      $0.5

     $(0.5)

     $(1.5)
                  Oct       Nov      Dec      Jan      Feb      Mar        Apr         May   Jun   Jul     Aug   Sep
                                                       Actual   Budget     Last Year

                       Total year performance: FY2020 (year-end forecast) $7,047 – down 49.6% to Budget
                           FY2020 Budget: $13,982
                           FY2019 Actuals: $20,215
10
FY2020 YEAR-END FORECAST

     • Fiscal YTD through February month end reflected the following growth over 2019: ADR up $9.25 (3.5%) / Total Revenue up $222k (1.2%) / GOP up $425K / EBITA up $494k

     • COVID-19 Revenue impact to budget beginning mid-March:
               • 42% decline in RevPar due to loss in Occ and ADR with low business levels March – September
               • Rooms Revenue decline $8.5m / ADR decline of $16, GOP loss of $730K
               • F&B Revenue decline $6.8m / $4.9m loss in Banquet Revenue including 1.6m at 100% GOP flow through
               • Between Mar 1 – Sep 30 : 154 Group cancels valued at $4m in addition to 50 Catering event cancelations valued at $100k
               • Lead volume decline by 80% and transaction volume decline by 93%, primarily from Corporate & Pharmaceutical segment

11
     • Cost reduction – 37% Operational expenses including $752k Hyatt Corporate COVID contract savings, $424k Management fee reduction
MARKET PERFORMANCE – JUNE 2020 YTD
     Contractual Comp Set:
                                % Change
           CY 2020                               Comp. Set       DFWGH % Chg          DFWGH              Index
                               (Comp Set)
           REVPAR                -51.7%           $58.32             -56.6%          $100.56            172.4%
      Area Hotel Set includes: Hyatt Regency DFW (811), Marriott North (491), Hilton DFW Lakes (393), Omni Mandalay (421),
       Westin DFW (506), Embassy Suites DFW (329), Marriott South (295). Total Rooms 3,246
      Omni Mandalay did not report in April/May due to closure

     Luxury Hotel Set:
                                % Change
           CY 2020                               Comp. Set       DFWGH % Chg          DFWGH              Index
                               (Comp Set)
           REVPAR                -43.1%           $124.25            -56.6%          $100.56             80.9%
          Luxury Hotel Set includes: Mansion on Turtle Creek (143), Four Seasons Resort Las Colinas (431), Hotel Crescent Court
           (220), Ritz-Carlton Dallas (218), W Hotel Dallas (252). Total Rooms 1,264.
          Mansion / Four Seasons / Ritz did not report in April / May due to closure

     Airport Comp Set:
                                % Change
           CY 2020                               Comp. Set       DFWGH % Chg          DFWGH              Index
                               (Comp Set)
           REVPAR                -51.0%           $82.17             -56.6%          $100.56            122.4%

        Airport Comp Set includes: Hyatt Regency Orlando Airport (445), Renaissance Atlanta Airport (387), Westin Detroit
         Airport(404), Hilton Chicago O’Hare (840), Fairmont Vancouver (386), Westin Denver International (519). Total Rooms
         3,001.
12      All reporting for full year / no closures
MEDALLIA RESEARCH
                                                                         Rolling 12 months through July

                                                                              Overall Rank
              Guest Satisfaction Criteria                                                           Global Grand Rank
                                                                               Americas
      Customer Service                                        88%                     1                    2
      Cleanliness of Room                                     99%                     3                    5
      Condition of Hotel                                      90%                     3                    4
      Overall F&B                                             71%                     3                    7

               Meeting Planner Criteria

      Likelihood to Recommend                                 94%                    2                     6

      Overall Event F&B Experience                            94%                    2                     6

     • Overall Rank out of 26 Parks & Grands in Americas; 100 Parks & Grand Hyatt Hotels Globally
     • Guest surveys were suspended from 04/03/2020-06/01/2020
     • Meeting Planner ranking > 50 response sample size

13
GRAND HYATT DFW HOTEL AWARDS
                   tripadvisor
                   #1 Ranking of 221 Dallas Hotels
                         Certificate of Excellence Award
                         & Hall of Fame Award
                         Hall of Fame award achieved with as a five-year consecutive
                         recipient of the Certificate of Excellence awarded; less than
                         1% of 700m companies listed receive this award

                   STR Market Leader
                   #1 in Competitive Set for KPI’s (ADR/RevPAR)

                   AAA
                   2020 Four Diamond Award
                   Only 6.5% of 32,000 hotels throughout the US, Canada,
                   Mexico and Caribbean are Four Diamond rated

                   Skytrax World Airport Awards
                   2020 Best Airport Hotels in North America
                   One of only five Airport Hotels selected in North America; over
                   21 million people surveyed

                   Dallas Morning News
                   Top 100 Places to Work
                   Ranked #9 out of 35 Midsize Companies, 2,936 total companies
14                 invited to participate in survey
FY2021 OVERVIEW

     • Covid-19 significantly reduced the corporate transient and group traveler in 2020, with lasting impact into 2021

     • FY2021 budget baselines current market conditions as compared to the three-year average and FY2019

     • Increase in transient room nights, 70% generated in 0-3 day booking window, consistent with FY2020 and expected PAX
       increase through DFW airport in FY2021

     • Group projections based on standardized industry practices: evaluation of current booked room nights, lead volume, client
       feedback, PACE positioning and market data provided by STR & CBRE

15   • >50% decline in group leads and booking volumes from historically targeted group industry segment, Corporate Pharmaceutical
FY2021 TOTAL REVENUE (000s)
                                                                                                                        -34.2% to FY20
                                                                                                                        -66.9% to FY19

     $12,000

     $10,000

                                                                      $11,974

                                                                                                $11,853
                            $10,738

                                      $10,603

                                                           $9,620
      $8,000

                                                                                                                            $9,651
      $6,000

                                                                                                          $5,629
      $4,000
                   $1,417

                                                                                                                   $1,017
                                                                                $4,782

                                                                                         $818
      $2,000

                                                  $2,770
         $0
                            Q1                             Q2                            Q3                        Q4
                                            FY21 Budget             FY20 Forecast        FY19 Actual

               • Total year performance: FY2021 Revenue Budget $14.6M
                      •     FY2020 Forecast $22.2M
                      •     FY2019 Actuals $44.1M

16
FY2021 GOP (000s)
                                                                                                                       -64.0% to FY20
                                                                                                                       -85.9% to FY19

     $7,500

     $6,000

                                                                     $6,155

                                                                                                $6,175
     $4,500

                          $5,188

                                   $4,941

                                                          $4,571

                                                                                                                          $4,323
     $3,000

                                                  $115
     $1,500
                  -$486

                                                                                                                  -$811
                                                                                        -$502

                                                                                                         $2,019
                                                                               $1,389
         $0

     -$1,500
                          Q1                              Q2                            Q3                        Q4
                                            FY21 Budget            FY20 Forecast        FY19 Actual

               • Total year performance:. FY2021 GOP Budget $3.0M
                     •    FY2020 Forecast $8.4M
                     •    FY2019 Actuals $21.6M

17
FY2021 REVENUE TO OWNER (000s)
                                                                                                                           -89.4% to FY20
                                                                                                                           -96.3% to FY19

     $7,500

     $6,000

                                                                          $5,684

                                                                                                   $5,698
     $4,500

                               $4,795

                                                                                                                               $4,369
                                        $4,466

                                                               $4,083

                                                                                                            $1,430
     $3,000
                 -$1,047

                                                                                    $813

                                                                                                                     -$1,148
                                                       -$451
     $1,500

                                                                                           -$677
         $0

     -$1,500
                               Q1                              Q2                          Q3                        Q4

                                                 FY21 Budget            FY20 Forecast      FY19 Actual

               • Total year performance: FY2021 Budget $746K
                           •    FY2020 Forecast $7.0M
                           •    FY2019 Actuals $20.2M

18
FY2021 OPERATING BUDGET

     •   Gradual occupancy growth: Q1 20.2% / Q2 31.7% / Q3 44.7% / Q4 51.1% (annual historical occ levels exceed 80%)
     •   Group production: slow return in 2nd part of Q2. YOY room night decline of 42.4% with an ADR decline of $44, overall revenue decline of 52% to 2020
     •   YOY F&B Revenue decline of $3.6m driven by Banquet loss in Q1 and Q2
     •   YOY GOP impact driven by loss in ADR ($1.7m), decreased Banquet average check ($3.6m), reduction in 100% flow through revenues ($700k)

19
TOTAL CAPITAL REQUESTS – GRAND HYATT DFW

       FF&E: $12 .3 million + Capital Reserve: $9.8 million = Total Available Reserves $22.1 million

20
GRAND HYATT DFW RENOVATION

     • Renovation suspended on 4/20/20

     • Proposing restart of the renovation project
       mid-end FY2022

     • Advantages:
         • Current expert estimate travel business to
           return to 2019 occupancy and revenue levels
           in 2023
         • Entering the growing market with a new
           product to stay ahead of the competition
         • Current projections indicate no to limited
           business displacement in 2022 for the
           duration of the project

21
Hyatt Place DFW Hotel
     John Brookby

     FY 2020 Review
             Mike Gleeson
             Ryan Dayton
             Francis Jallow

     FY 2021 Business Plan and Budget
             Ryan Dayton
             Francis Jallow

22
Introducing Francis Jallow

Previously, as Regional Vice President of Operations for the
Managed West Region, Francis impacted many leaders,
owners and colleagues at various levels of the Hyatt
                                                                  Francis Jallow
organization. During his tenure, he made significant
                                                                  District Manager of Hyatt Place DFW and
contributions to the success of the Western Region Managed
Portfolio and the Hyatt team.
                                                                  Hyatt House DFW

Francis’s career with Hyatt began in 2005. He has served in a
number of roles, including General Manager at Hyatt Place
Kansas City Overland Park, Hyatt Place Denver South/Park
Meadows, Hyatt House Denver Tech Center, where he also
served in an Area General Manager capacity, and most
recently as Regional Vice President, Operations. Francis is a
graduate of Colorado State University with a BS in
Management and where he is currently completing an MS in
Management.

Francis, his wife, Cawandra, and their two children, Madelyn
and Javin, are excited to be in Texas, which brings them closer
to family.
January 28, 2020

23
Hyatt Select Global Review

     • Hyatt Global Care & Cleanliness Commitment

     • Hyatt Select Service Marketing Promotions

     • Updated F&B Offerings

24
FY2020 Total Revenue (000s)
                                                          COVID-19
     $620                                                 Impact begins

     $520

     $420

     $320

     $220

     $120

      $20
            Oct       Nov        Dec          Jan   Feb   Mar             Apr   May   Jun   Jul   Aug   Sep

             Actual     Budget         Last Year
25
FY2020 GOP (000s)
                                                                 COVID-19
     $350                                                        Impact begins

     $250

     $150

      $50

             Oct        Nov        Dec       Jan     Feb   Mar         Apr       May   Jun   Jul   Aug   Sep
      -$50
26             Actual         Budget     Last Year
FY2020 Revenue To Owner (000s)
                                                               COVID-19
                                                               Impact begins

      $279

      $179

       $79

       -$21   Oct            Nov       Dec      Jan      Feb   Mar        Apr   May   Jun   Jul   Aug   Sep

                    Actual         Budget    Last Year
      -$121
27
FY2020 Year-End Update
                                                                                                                                                                       % Var to
                                                                                                                                              FY2020 Actuals          Budget as
          ($ in 000’s)            FY2020 Forecast             FY2020 Budget              % Var            FY2019 Actuals          % Var
                                                                                                                                               as of Feb YTD            of Feb
                                                                                                                                                                         YTD
      Occupancy                                  46.3%                       78.0%          -40.6%                    80.1%         -42.2%                 77.9%           2.9%

      Average Rate            $                  128.26   $                 139.54           -8.1%    $              140.39          -8.6%    $           138.47          -2.9%

      RevPAR                  $                   59.39   $                 108.86          -45.4%    $              112.50         -47.2%    $           107.93           0.0%

      Total Revenues          $                   3,346   $                   6,100         -45.1%    $                6,260        -46.5%    $            2,557           2.1%

      Operating Expenses      $                   2,400   $                   3,512         -31.7%    $                3,560        -32.6%    $            1,414          -3.9%

      GOP                     $                     946   $                   2,587         -63.4%    $                2,700        -64.9%    $            1,143          10.6%

      GOP %                                      28.3%                       42.4%                                    43.1%                                44.7%

      Revenue To Owner       $                      454   $                  2,075          -78.1%    $                2,184        -79.2%    $              917          11.6%
      FY2020 forecast reflective of COVID-19 pandemic with total revenue decline of -45.1% vs FY 2020 budget, impacted by -40.6% occupancy and -5.8% rate declines

      Incremental occupancy increases during the pandemic (COVID-19)

      Reduction of expenses resulting in 30% additional savings
28
      Hotel would have had historic cost savings in 2020, Pre COVID-19. Total revenues up $52K, GOP up $110K and Revenue to Owner up $95K vs budget
FY2020 Year-End Update
     Historical STR & Market Performance

                                                                CY2017                          CY2018                      CY2019                   CYTD May 2020
     Occupancy Index                                            112.1%                           119.2%                      109.1%                       113.0%
     Average Rate Index                                         109.9%                           109.5%                      108.5%                       107.1%
     RevPAR Index                                               123.3%                           130.6%                      118.3%                       121.0%

                             HP DFW is ranked #1 in Revenue Per Available Room (RevPAR) index vs its direct competitors
                             HP DFW still maintains over 100% index in all 3 metrics of Occupancy, Average Daily Rate (ADR) and Revenue Per Available Room
                              (RevPAR)
                             In spite of new supply in the market, HP DFW continues to perform well (3 Hotels opened within a five-mile radius to HP DFW)
                                  HP DFW’s RevPAR is up $10.37 vs immediate competitive set and up $14.10 vs the Dallas market

                           Corporate Account Retention & New Account Activation
                                 Continue relationships with existing accounts
                                 Increased room nights production from new accounts (TuSimple & Aerologic Crew Business)

                           Effective Revenue Management
                                  Immediate shift from primarily corporate accounts to available leisure business
                                  Retraining of Front Desk associates to capture revenue opportunities

29
FY2020 Year-End Update
         COVID-19 Initiatives
 COVID-19 Related Initiatives
         Enhanced public area and guest room
          cleaning
         COVID-19 related signage throughout
          Hotel and mask wearing mandate
         Associate temperature checks daily
         Certified Hygiene Manager

 Cost Controls Pre COVID-19
         Use of managers to work shifts as
          needed, which helped with $31K in
          labor savings (5.5%) – Fiscal through
          Feb. 2020
         Inventory Controls

 Cost Contingency Plans
         Reduction of staff by 42%
         Complimentary Breakfast retooling with
          focus on grab and go items (80%
          savings)
30
         Purchases made to critical items only
Providing A Great Customer Experience
     Guest Satisfaction Survey Results

                                                       HP-DFW NPS                Hyatt Place Hotels In   HP-DFW    All Hyatt Properties   HP-DFW
     Guest Satisfaction Criteria                          Score                    Americas (324)        Ranking   World-Wide (888)       Ranking

     Customer Service                                        84.6                          65.8            4              65.6              10

     Helpfulness of Staff                                     85.8                         72.5            18             72.5              30

     Guest Room                                               82.8                         55.8            8              54.3              18

     Condition of Hotel                                       88.2                         62.6             9             62.6              19

             •    HP DFW continues to perform well both against the HP brand and amongst all Hyatt Hotels world-wide
             •    Guest surveys were suspended from 04/03/2020 – 6/01/2020 due to COVID-19
             •    Scores based on rolling 12 months through July 2020
31
             *Scores based on Net Promoter Score and not average percentage of responses
Hyatt Place DFW Hotel Awards
                    OFFICIAL BEST OF AMERICA
                    Best Airport Hotel Texas 2020 ~ fourth consecutive year

                    tripadvisor
                        #1 Ranking
                        2020 CERTIFICATE of EXCELLENCE

                    Booking.com
                    Guest Review Award ~ 9.3 of 10

                    Hotels.com
                    “Loved by Guests - Most Wanted” Award

                    STR Market Leader

                    Only Hyatt Place General Manager training hotel in the Americas
32
                    Frequently selected beta test property for new products and initiatives
FY2021 Overview
Annual Room Night Count
     45,000
     40,000
     35,000
     30,000
     25,000
     20,000
     15,000
     10,000
      5,000
          0
                           2018                            2019                             2020                            2021
                                                   Transient          Corporate           Group          Totals
              -   The FY2021 Budget was prepared using FY2020 as a baseline as trends continue to evolve
              -   FY2018 & FY2019 were used to show comparisons of performance during stable years
              -   Estimated decline in DFW outbound passenger air traffic for 2021 will affect room production

33
     Data sources current and future projections: STR – competitive benchmarking and marketplace insights, CBRE reporting, Hotel Lodging Associations,
     Hyatt's global data resources & DFW passenger trend and analysis
FY2021 Total Revenue (000s)

     $1,900

     $1,600

     $1,300

     $1,000

      $700

      $400

      $100
              Q1           Q2                   Q3                       Q4

                       FY2021 Budget   FY2020 Forecast   FY2019 Actual
34
FY2021 GOP (000s)
     $900

     $800

     $700

     $600

     $500

     $400

     $300

     $200

     $100

       $0
             Q1            Q2                    Q3                    Q4
     -$100

                     FY2021 Budget   FY2020 Forecast   FY2019 Actual
35
FY2021 Revenue To Owner (000s)

     $770

     $570

     $370

     $170

      -$30
             Q1          Q2                     Q3                      Q4

     -$230

                      FY2021 Budget   FY2020 Forecast   FY2019 Actual
36
FY2021 Operating Budget

                  ($ in 000’s)                 FY2021 Budget         FY2020 Forecast          % Var          FY2019 Actuals     % Var
     Occupancy                                              50.1%                   46.3%     +8.2%                    80.1%    -37.1%
     Average Rate                              $           119.92     $            128.26     -6.5%       $            140.39   -14.6%
     RevPAR                                    $            58.51     $             59.39     -1.5%       $            112.50   -46.3%
     Total Revenues                            $            3,233     $             3,346     -3.4%      $              6,260   -49.2%
     Operating Expenses                        $            2,285     $             2,400     -4.8%      $              3,560   -39.3%
     GOP                                      $               948     $               946     +0.2%      $              2,700   -62.2%
     GOP %                                                  29.3%                   28.3%                              43.1%

     Revenue To Owner                         $               412    $                454     -9.25%     $              2,184    76.9%

      Fiscal 2021 budget is reflective of current business climate and outlook later in the year for gradual ramp

      Occupancy increase vs 2020 with decline in average rate mainly due to forecasted decline in Hotel’s corporate travel by 65%

      GOP for the year primarily impacted by -6.5% (-$8.34) average rate decline, representing -$208K in rooms revenue loss
37
      Revenue to owner in FY2020 aided by Hyatt management fee reduction
FY2021 Capital Budget

                                         HYATT PLACE DFW - Fiscal 2021 Capital Requests
                              Capital Requests for Approval                                     Department                 Requested
     IT Items                                                                                    Technology           $           4,000
     F&B Equipment                                                                                   F&B              $           4,200
     Rooms Department Equipment                                                                    Rooms              $           5,300
     Engineering Department                                                                     Engineering           $           3,500

     Miscellaneous Projects                                                                        Owner              $          30,000

     FY 2021 Total Capital Requests for Approval *1.5% of annual revenue*                                             $          47,000

                              FF&E: $1.2 million + Capital Reserve: $1.1 million = Total Available Reserves $2.3 million
38
DFW Campus West
     John Brookby

     FY2020 Review
             Sue Kunze

     FY2021 Business Plan and Budgets
             Sue Kunze

39
DFW Campus West
     Sue Kunze
     ±77.06-acre campus comprised of 645,865 sf of
     office, recreation, hotel, cafeteria and meeting
     space with these subtenants:
       Thryv (formerly Dex) thru 12/31/2025; Five-year
       renewal option
       DFW ITS thru June 2025; Ten-year renewal option
       Frontier Southwest Inc. thru 12/31/2026; Ten-year
       renewal option

     Building E has ±150,000 sf of vacant office
     space. PFIC approved funds to white box
     vacancy in Building E. RFP out for bid.
     Preparing RFP's for both property management
     and leasing for Buildings E and F
40
FY2020 Year-End Update – DFW Campus West
                                                                     FY2020             FY2020
                    Revenue and Expenses                             Outlook            Budget             Variance     Variance %
      Facilities Rent - Building E                               $      753,814     $      753,814     $           -            0%
      Facilities Rent - Buildings A, B, C, D, F                  $    5,219,516     $    5,219,516     $           -            0%
      ILEC Rent - Frontier                                       $        7,021     $        7,021     $           -            0%
     TOTAL REVENUE                                               $    5,980,351     $    5,980,351     $           -            0%
      Operating Expenses - Building E                            $    1,335,356     $    2,591,847     $    (1,256,491)       -48%
      Operating Expenses - Buidlings A, B, C, D, F               $    1,473,920     $    1,480,106     $        (6,186)         0%
     TOTAL OPERATING EXPENSES                                    $    2,809,276     $    4,071,953     $    (1,262,677)       -31%
     OPERATING INCOME (before rent credits)                      $    3,171,075     $    1,908,398     $     1,262,677         66%

      Thryv Self Help                                            $    (2,164,045) $     (5,157,064) $       2,993,019           -58%
     REVENUE TO OWNER                                            $     1,007,030 $      (3,248,666) $       4,255,696          -131%

        Thryv Self Help of $11M total (Verizon negotiated)
                 Self Help roofing project did not begin until April 2020 but Thryv spent $8M with rent credits through Nov. 2022.
                 Remaining Self Help rent credits (up to $3M) for retaining wall repairs, swimming pool removal and parking
                 garage repairs. Rent credits cannot be applied to Building E rents.

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FY2021 Operating Budget – DFW Campus West
                  Revenue and Expenses                                FY2021              FY2020
        Facilities Rent - Building E                              $     776,551       $     753,814
        Facilities Rent - Buildings A, B, C, D, F                 $   5,257,722       $   5,219,516
        ILEC Rent - Frontier                                      $       7,021       $       7,021
       TOTAL REVENUE                                              $   6,041,294       $   5,980,351
        Operating Expenses - Building E                           $   2,312,946       $   2,591,847
        Operating Expenses - Buildings A, B, C, D, F              $   1,503,938       $   1,480,106
       TOTAL OPERATING EXPENSES                                   $   3,816,885       $   4,071,953
       OPERATING INCOME (before rent credits)                     $   2,224,410       $   1,908,398

        Thryv Self Help (Rent Credits)                            $ (5,236,388) $ (5,157,064)
       REVENUE TO OWNER                                           $ (3,011,978) $ (3,248,666)

     Anticipates no leasing activity at Building E for the first three years of ownership (initially two
     years but with COVID, leasing activity has slowed)
     Does not include depreciation expenses of $530,900
     Thryv Self Help of $8M spent to date (through Nov. 2022)
             Rent credit for roof replacements

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FF&E Capital Requests – DFW Campus West
     FY2021 Capital requests for approval                                             Amount
     Bldg E - Landscape renovations, tree removals and lighting/signage repairs     $   240,000
     Bldg F - Mold remediation and repairs                                          $   150,000
     Total FY2021 capital projects                                                  $   390,000

     Approved carry-over projects                                                       Amount
     2020 - White box vacant space                                                  $    2,327,250
     2020 - Outdoor patio enhancements                                              $      100,000
     2020 - Marketing brochures and broker functions                                $       50,000
     2020 - Landscape renovations and tree trimming                                 $      150,000
     Total carry-over projects                                                      $    2,627,250

     FY2021
     – Building E – Continued landscape replacements in neglected outdoor areas in preparation
     for leasing activities. Will include exterior lighting for safety and directional signage.
     – Building F - Mold remediation and interior/exterior waterproofing repairs.
     FY2020 – With delays in obtaining management company, these approved projects were not
     done. Planning for future OBA with these contracts in September/October.

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Thank You

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