Pre-departure information - NEW ZEALAND - Topdeck Travel

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NEW ZEALAND

                                                                                                                                                Pre-departure
trips for 18 to 30 somethings
                                                                                                                                                  information

                                Hi, thanks for choosing to holiday with         Insurance                                          Health & vaccinations
                                Topdeck! We really appreciate your
                                decision to travel with us, and rest            It is strongly recommended for all                 If you suffer from any kind of medical
Interactive                     assured that the entire Topdeck team            passengers to take out comprehensive               condition you must advise Topdeck at the
 document                       will be pulling out all the stops to make       travel insurance before the trip departs           time of booking, or at least six weeks prior to
  within.                       your trip an unforgettable one.                 covering cancellation, medical expenses            the departure of your trip. No vaccinations
                                                                                including repatriation, loss or damage             are currently compulsory for entry into New
There are links
                                It’s time to get excited! Get ready for         to baggage and personal belongings,                Zealand. Please reconfirm this before you
  to explore,
                                a fantastic holiday!                            money and public liability. World Nomads           leave as conditions could change.
so get clicking!
                                                                                provide travel insurance, for people from
                                From all the crew at Topdeck Travel             over 140 countries, which is designed
                                                                                                                                   If you require regular medication, you
                                                                                                                                   must have an ample supply of medication
                                                                                for adventurous travellers with cover for
                                                                                                                                   before your trip departs, as it can be
                                                                                overseas medical, evacuation, baggage
                                                                                                                                   difficult to obtain in some countries. You
                                                                                and a range of adventure sports and
                                                                                                                                   must be able to administer your own
                                                                                activities. For more information go to
                                                                                                                                   medication, as Topdeck Road Crew will
                                                                                www.topdeck.travel/travel-insurance
                                                                                                                                   not be able to administer it, and there are
                                                                                You must bring a copy of your travel               no guarantees that there will be anyone
                                                                                insurance policy with you on the trip.             with first aid training on board.
                                About this document                             Your Trip Leader will make a record of
                                                                                your travel insurance details at the start of
                                Awesome, so you’ve booked your Topdeck
                                                                                your trip, e.g. the name of the insurance
                                trip. We’ve prepared the following
                                                                                company, the 24 hour emergency
                                pre-departure information which we
                                                                                telephone number, and your policy number.
                                hope you’ll find useful when it comes to
                                                                                These will be sent to our operations team
                                preparing for your trip.
                                                                                to ensure that if you lose your policy
                                This document has everything you need           details, they can be easily retrieved.
                                to know before your trip departs including
                                where to meet, what to bring and what
                                you can expect on your trip of a lifetime!         Topdeck Top Tip: A good book or tablet is
                                You may even want to print out pages to         always a great thing to have - but why not look
                                check off the lists or bring with you when      for a novel which is based somewhere your trip
                                you travel. We hope you’re getting excited!      visits? It adds an interesting perspective when
                                                                                          you explore these destinations.
                                Remember though, some points should be
                                taken as a guide only - after all, everyone’s
                                different! For example daily spending
                                money and clothing lists can vary greatly
                                from one person to the next, so please
                                bear this in mind. However, we’re sure
                                you’ll find the information in general to be
                                very useful.

                                                                                                                                             Email: info@topdeck.travel
NEW ZEALAND

                                                                                                                                                      Pre-departure
             trips for 18 to 30 somethings
                                                                                                                                                        information

Baggage                                                                                       The following clothing list is suggested,   Electricity & voltage
                                                Max Weight = 20kg/44lbs                       based on our experience:
We recommend soft bags, suitcases or                                                                                                      The voltage throughout New Zealand is
frameless backpacks, plus a small day                                                             1 pair of comfortable walking shoes     220-240v, if the voltage in your home
pack or carry bag. No external framed                                                             1 pair of smart casual shoes            country is the same or similar to the voltage
bags please, as they damage other bags                                                                                                    in the country you will be travelling to, then
                                                                                                  1 pair thongs/jandals/flip-flops
on the coach.                                                                                                                             you won’t need a voltage transformer. Many
                                                                                                  2 pairs jeans/trousers                  modern electrical devices are built to be
Please limit your luggage to a maximum
                                                                                                                                          able to handle a range of different volts,
of 20kg. Maximum allowable size for all                                                           2 pairs shorts/skirts
                                                height 70cm                                                                               usually from 110 to 240v. It is recommended
backpacks must not exceed 70cm x 50cm
                                                                                                  4 shirts/t-shirts                       that you check the voltage of your
x 25cm. Please note that due to space
                                                                                                                                          appliance before plugging it in, as the
and weight restrictions on our coaches,                                                           2 sweaters/jumpers
                                                                                                                                          appliance may be damaged if the incoming
passengers with too much luggage on
                                                                                                  Smart casual evening wear               voltage is higher than the appliance is
departure morning may be told that
                                                                                                                                          manufactured for.
they cannot take their entire luggage                                                             1 rainproof jacket
with them. Luggage storage facilities are                                                         1 warm jacket                           Once you have established the voltage
usually available at the departure point,                                                                                                 of your appliance all you will need is an
if they are not available you will have to                                                        Underwear and socks!                    adapter to ensure your plug will fit the New
make your own arrangements to have it                   depth 25cm              width 45cm                                                Zealand sockets. New Zealand utilises a
                                                                                              General things to pack:
stored or shipped home. Any luggage left                                                                                                  three pronged flat pinned plug, which is
behind will be at your own risk and you                                                           Swimming costume                        also used in Australia and Fiji.
will be required to pay any cost that is
                                                                                                  Towel
incurred.
                                                                                                  Toiletries
                                               Suggested clothing list                            Hat & Sunscreen                         Topdeck Top Tip: If you’re a light sleeper or
                                               As a general rule, pack light! People              Basic medical kit                       fancy catching some shut-eye on the coach,
 Topdeck Top Tip: If you have more than        invariably bring more than they need, and                                                  a pair of foam earplugs won’t cost much but
 one credit card, separate them. Perhaps                                                          (including plasters, aspirin etc.)        they may become your new best friend.
                                               you will have to transport it around before
 store one in your wallet and the other in                                                        Washing powder
your luggage. That way if you lose it you’ll   and after the trip, as well as in and out of
         still have access to cash.            the accommodation during the trip!                 Insect repellent
                                               Remember also that during your trip you            Conversion plug
                                               are bound to find items that you may wish
                                               to buy, so leave room in your luggage          Optional:
                                               for additional purchases. A full coach of          Sewing kit
                                               passengers with heavy bags may render
                                               it overweight, which will result in severe         Pillow case
                                               disruption to our schedules and potentially        Torch
                                               affect our itinerary, so please pack so
                                               that your baggage will be less than the            Travel pillow
                                               maximum allowable weight by the end of
                                               the trip, not just at the start!

                                                                                                                                                    Email: info@topdeck.travel
NEW ZEALAND

                                                                                                                                                              Pre-departure
              trips for 18 to 30 somethings
                                                                                                                                                                information

Visas & passports                                 We also have a visa chart on our website          Accommodation
                                                  listing the visas required by some
Please make sure your passport is valid for       nationalities travelling on our trips. To check   The ‘What’s Included’ section for each
at least 6 months after the last day of your      go to our website www.topdeck.travel/visas        trip in our brochure details what type
trip. Some countries will refuse entry if there                                                     of accommodation is used for our             Log in, Hook Up
                                                  Remember that some visas can take up              overnight stops.
is not at least 6 months validity on your                                                                                                        There’s no need to wait until your trip starts
passport after your departure date from their     to six weeks to obtain, so do not leave it                                                     to get involved! Did you know you can link up
                                                                                                    Your trip will stay at a variety of multi-   with Topdeck on a variety of social media? Meet
country. Depending on your nationality, you       until the last minute. Also bear in mind
                                                                                                    share accommodations, which may              travel buddies, get questions answered and
may require a visa to enter New Zealand. It       that the validity of the visa often runs from
                                                                                                    include hotels, hostels, motels, cabins,     share your experiences with others!
is your responsibility to obtain this prior to    the date of issue rather than date of entry
                                                                                                    overnight boat and even a traditional
the departure of the trip. Consult your travel    into the country. Please check with the                                                        Facebook
                                                                                                    Maori Marae! The number of people in
agent or your national Government website         appropriate embassies prior to departure as                                                    Facebook.com/TopdeckTravel
                                                                                                    a room varies depending on the type of
to determine which visas you will require.        requirements do change periodically.                                                           Become a fan on Facebook and you can put a
                                                                                                    accommodation. To keep costs down
                                                                                                    accommodation is based on a 4-share          shout out to other travellers on your trip, get
                                                                                                                                                 travel advice and share photos, videos and tips
                                                                                                    same sex basis.                              from your past adventures.
                                                                                                    If you are travelling with a friend and
                                                                                                                                                 Twitter
                                                                                                    require twin or double accommodation,
                                                                                                                                                 Twitter.com/TopdeckTravel
                                                                                                    this is available at a small extra charge.
                                                                                                                                                 Follow @TopdeckTravel for a direct link
                                                                                                                                                 to our helpful staff and tweet about your
                                                                                                                                                 #TopdeckTravel adventures for all to see!

                                                                                                     Topdeck Top Tip: Why not hide away a        Forum
                                                                                                    $50 note somewhere? It might be useful       Forum.topdeck.travel
                                                                                                       in the case of a lost wallet or other     The Topdeck forum is a place for travellers past
                                                                                                                  emergencies.                   and present to exchange stories, find friends and
                                                                                                                                                 get advice.

                                                                                                                                                 Blogs
Meals                                             Some included evening meals will be prepared                                                   Topdecknews.com
                                                  by our Topdeck Road Crew and some by                                                           There’s no better way to find out about the
Your included meals are detailed in the           local restaurants and accommodation places.                                                    Topdeck experience than from our team of
‘What’s Included’ section on the trip pages       If you have special dietary requirements e.g.                                                  passionate travellers. Head to our blogs page
in our brochure and on your detailed Trip         vegetarian or wheat intolerance, we will make                                                  and get inspired for your next trip.
Itinerary.                                        every endeavour to cater to your specific
                                                                                                                                                 YouTube
                                                  needs as long as you advise your travel agent
Breakfasts are included every day (except                                                                                                        YouTube.com/TopdeckTravel
                                                  or Topdeck trip consultant when you book.
on the first morning). A typical breakfast
                                                  Please be aware that in some areas, the                                                        Our Topdeck YouTube channel has videos to
may consist of cereals with milk or yoghurt,                                                                                                     whet your appetite, including our latest TV
                                                  restaurants we use for included meals may
bread and a range of spreads, with fruit juice,                                                                                                  commercial and fantastic clips submitted by our
                                                  not be able to cater for every single dietary                                                  passengers.
tea or coffee to drink. It is rare to get a hot
                                                  requirement, but we will always try our best to
breakfast, though on some occasions there
                                                  arrange it. However, we cannot cater for tastes
may be some hot food available as well.
                                                  or dislikes, as most of our included evening
                                                  meals feature a set menu.

                                                                                                                                                            Email: info@topdeck.travel
NEW ZEALAND

                                                                                                                                                                          Pre-departure
              trips for 18 to 30 somethings
                                                                                                                                                                            information

New Zealand Currency                              Tipping                                                                                                     Optional activities
The currency unit in New Zealand is the           Tipping is not customary in New Zealand                                                                     On all trips we have arranged extra
New Zealand dollar (NZD or $), divided into       and at Topdeck our road crew don’t expect a                                                                 activities that we think will enhance your
100 cents. It is generally always possible to     thing. Spend your money on yourself.                                                                        travel experience, but you have a choice
exchange money in to local currency after                                                                                                                     as to whether or not you will participate.
arriving in the country, and the easiest way is                                                                                                               These are called Optional Excursions and
to make a withdrawal from a local ATM.                                                                                                                        are not included in the cost of your trip.
                                                                                                                                                              They are usually organised on a group
                                                  Departing on a trip from                                                                                    participation basis and should be taken
                                                  Auckland                                                                                                    into consideration when budgeting your
                                                                                                                                                              spending money. See the section called
Spending money                                    Our Auckland departure point is:
                                                                                                                                                              Optional Excursions on your trip itinerary
Automatic Teller Machines (ATMs) are              Mercure Hotel Auckland                                                                                      to help you assess any extra personal
available all over New Zealand and are            8 Customs Street                                 Joining a Trip in Cities                                   expenses you may incur.
the safest and easiest way to access cash.        East Auckland                                    other than Auckland                                        None of the optional excursions on your
Travellers’ cheques are also accepted in          Tel: +64 93778920
                                                                                                   For trips starting in cities other than                    trip are operated by Topdeck, and nor
New Zealand and are an alternative to             Dep Time: 11:30am                                                                                           do they form part of your contract with
                                                                                                   Auckland (for example Wellington,
using ATMs.                                                                                                                                                   Topdeck for your trip. Topdeck arranges
                                                                                                   Christchurch, Queenstown etc.), please see
                                                                                                                                                              optional excursions as an Agent of the
Most well-known credit cards are accepted         Directions                                       the check-in details on your Trip Itinerary.
                                                                                                                                                              local supplier. Should you participate in
in New Zealand. We recommend that                                                                  This should contain a meeting time and
you bring yours along in case you see             From Auckland Airport: Auckland                  place (usually the reception area of the                   any optional excursions your contract will
something special, which you haven’t              International Airport is approx. 21km            accommodation) where you can meet                          be with the local supplier of the excursion,
budgeted for. Credit cards can be used to         southwest of the city centre. The cheapest       your Topdeck Trip Leader for a welcome                     and their conditions will apply. We have
pay for most optional excursions.                 way to reach the city centre is using the        meeting and find out further information                   selected all of these operators based on
                                                  Airbus Express which departs every 10            on your trip. Please ensure you bring your                 recommendations from past passengers
Based on past experience, we recommend            minutes between 7am and 7pm and less             passport and travel insurance details to                   and Topdeck Road Crew.
at least $75-$80 per day to cover your            regularly outside of these hours. The journey    this meeting.
normal expenses including sightseeing,            time is approx. 1 hour, ask the driver to drop
small souvenir shopping and non-included          you at the stop nearest to the hostel. Taxis
meals. If you wish to purchase expensive          are also widely available although this is a
souvenirs, you will need to budget for            more expensive alternative.
more, or use your credit cards for these                                                                     Get in touch with
                                                  The Auckland pick up location is just near        MEET!
purchases. Remember, this is a guideline
figure and can vary greatly between               the city centre.                                           'Topdeck Meet'
individuals according to your overall                                                              Download ‘Topdeck Meet’, our free iPhone app and
                                                                                                   meet other Topdeck travellers before you go! Topdeck
personal budget and spending habits!                                                               Meet is super-easy to use: just choose your Topdeck
                                                                                                   trip and travel month from the list and connect
                                                                                                   instantly with your new trip buddies. First to sign up?
                                                                                                   Get the ball rolling and create the first entry to start
                                                                                                   your Topdeck adventure with your new friends.
Topdeck Top Tip: For up to date exchange                                                           Topdeck Meet is currently available for iPhones,
     rates on all foreign currencies,                                                              iPads, iPod Touch (requires iOS 4.3 or later ) and on
                                                                                                   Android phones.
            visit www.xe.com

                                                                                                                                                                        Email: info@topdeck.travel
NEW ZEALAND

                                                                                                                                     Pre-departure
trips for 18 to 30 somethings
                                                                                                                                       information

                                Missed your departure or                                                                 Festivals and Short Break
                                welcome meeting?                                                                         Packages
                                If you arrive at the departure point                                                     Did you know Topdeck also run a great
                                late and miss the coach on departure                                                     range of festival and short break packages
                                morning, please check with reception                                                     all year round? These include:
                                and look on the hotel noticeboard to see
                                if your Topdeck Trip Leader has left any                                                 •   Oktoberfest
                                information for you.                                                                     •   St. Patrick’s Day
                                                                                                                         •   Pamplona – Running of the Bulls
                                In all cases of missed departure, you can                                                •   La Tomatina
                                always ring our Brisbane office on:                                                      •   Las Fallas
                                Tel: +61 7 3041 8100 or 0800 522 366                                                     •   Anzac Day
                                (within New Zealand)                                                                     •   Edinburgh Fringe Festival
                                                                                                                         •   Venice Carnival
                                Our staff can advise you what to do next                                                 •   Christmas and New Years Trips
                                and also provide you with the phone                                                      •   Ski packages and MORE
                                number of your Topdeck Trip Leader.
                                                                                                                         For further details, dates and prices,
                                Outside of our office hours the Topdeck
                                emergency number is +61 4005 27315.         Finishing your trip                          or to book, please visit our website
                                                                                                                         www.topdeck.travel
                                                                            Please check with your Travel Agent or
                                                                            Topdeck Trip Consultant for your trips
                                                                            finishing time prior to booking flights on
                                 Topdeck Top Tip: If you're planning busy   that same day.
                                  days and late nights, maybe grab some
                                vitamin supplements to keep your immune
                                          system nicely stocked!

                                                                            Extending Your Trip
                                                                            Topdeck also offer great trips throughout
                                                                            the rest of New Zealand, Australia and
                                                                            Europe. If you wish to extend or travel
                                                                            further with Topdeck, check out our
                                                                            website www.topdeck.travel or speak with
                                                                            your Trip Leader for more details.

                                                                              Topdeck Top Tip: Try out a few local
                                                                               phrases in each place. It's great fun
                                                                            speaking with locals and making an effort
                                                                                           wins friends.

                                                                                                                                   Email: info@topdeck.travel
NEW ZEALAND

                                                                                                                                                                                             Pre-departure
                      trips for 18 to 30 somethings
                                                                                                                                                                                               information

Past Passenger Discount                                               Keep in touch & stay secure                            For more information visit the previous URL or
                                                                                                                             phone our dedicated 24/7 Customer Service on:
                                                                                                                                                                                   Topdeck Top Tip: Topdeck can book
                                                                                                                                                                                 accommodation and transfers for you for
Thinking about booking another trip,                                  Claim your free Topdeck global sim card                                                                   before or after your trip. Contact your travel
                                                                                                                             Australia: 1800 795 252
festival or short break with us? As a thank                           before you leave for your trip.                                                                            agent or friendly Topdeck trip consultant
you for being a loyal Topdeck customer, you                                                                                  UK: 0800 376 2370                                       for more information or to book.
can claim the following discount on your                              All our travellers are entitled to claim a free        USA: 1-888-513-8804
next trip!                                                            Topdeck global SIM card to use while on their          Canada: 1888-513-8804
                                                                      Topdeck trip! Just follow this link to claim yours:
                                                                      www.topdeck.ekit.com/freesim - use your Topdeck        Global sims must be pre-ordered.
                                         Save 5% off                  “Booking Reference” and purchase a minimum of                                                             Final checklist
      5%*
                                         the trip price if            $20 calling credit.
                                         you’ve travelled                                                                                                                       Have you packed everything? Here are a
                                         with Topdeck                 The Topdeck SIM is a “roaming free” SIM card just

         OFF
                                                                      drop it into your mobile and enjoy savings of up to                                                       few things to tick off...
                                         or Connections
                                         Adventures                   90% on calls while travelling throughout Europe.
         your next                       (Australia & New                                                                                                                            Passport
        Topdeck trip                                                  Every SIM card includes the ekit Travel Journal. The                                                           (with visas if required!)
                                         Zealand) before.             Travel Journal automatically updates your location
                                                                      to Google maps on a daily basis. This allows you                                                               Airline tickets
*Terms & Conditions apply. Please see the website for full details.   to keep track of where you’ve been, and with the                                                               (where applicable)
                                                                      option to publish this on facebook and twitter
                                                                      you can easily show-off your travels to friends and                                                            Insurance Policy
                                                                      family. Not only does this provide a hassle free way                                                           (you must bring this with you)
                                                                      of keeping in contact, but you can text in your own
                                                                      journal updates or photos for an even more detailed                                                            Camera, batteries & chargers
                                                                      record of your holiday!
                                                                      • Free Global SIM card and US $5 bonus call credit,
                                                                                                                                                                                     Conversion plug
                                                                        when you purchase $20 of call credit
                                                                                                                                                                                     Topdeck eKit global phone
                                                                      • Coverage in 150 countries including all Topdeck
                                                                                                                                                                                     card, SIM card or phone
                                                                        destinations
                                                                      • Fast low-cost 1st class shipping to Australia, UK,                                                           Sense of excitement!
                                                                        Europe, USA and Canada
                                                                      • You can upgrade your SIM card’s calling plan for
                                                                        even better international rates:
                                                                      • Passport Plus – International rates from just USD
                                                                        $0.29 per minute
                                                                                                                                                                                 We trust you have found this
                                                                      • Passport SIM / Home & Roam SIM – Free to
                                                                        receive calls in over 60 countries
                                                                                                                                                                                 information useful, and we sincerely
                                                                                                                                                                                 hope that you have a fantastic
                                                                      To redeem your FREE SIM card and $5 credit before         Security                                         holiday with Topdeck! Thanks again
                                                                      you travel visit:
                                                                                                                                Use eKit’s travel vault and avoid hassles
                                                                                                                                                                                 for choosing to travel with us.
                                                                      www.topdeck.ekit.com/freesim                              along the way. You can securely store all
                                                                                                                                                                                 From all the crew at Topdeck Travel
                                                                                                                                your important documents online, passport
                                                                      Then quote your Topdeck “Booking Reference”.              number, insurance and visa information and
                                                                                                                                travellers cheques details. Refer to the eKit
                                                                                                                                brochure or visit www.topdeck.ekit.com

                                                                                                                                                                                          Email: info@topdeck.travel
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