Programme Director

Programme Director

Programme Director

TESCO NATIONAL CHARITY PARTNERSHIP CANDIDATE INFORMATION PACK Programme Director September 2014

Programme Director

Programme Director – Tesco National Charity Partnership Tesco, Diabetes UK and the BHF have confirmed that they will join forces from early next year. Our charity partnership – the first of its kind – aims to raise millions of pounds to promote healthy living. In the UK today, there are seven million people living with cardiovascular disease. 3.5 million people are living with Type 2 diabetes, with a further 11.5 million at high risk of developing this condition. The partnership aims to reduce the risk of both conditions by focusing on ways to encourage healthy eating and healthy cooking habits, including making it easier to choose foods lower in sugar, saturated fats and salt. The ultimate ambition for the partnership is to be a force for positive change in the health of the nation.

It will launch in early 2015 and will see Tesco, its customers, colleagues and suppliers aim to raise millions of pounds for the two charities. Barbara Young, Chief Executive of Diabetes UK, said: “We are delighted to be part of this first-of-a-kind partnership, which is committed to improving the nation’s health and helping prevent Type 2 diabetes and cardiovascular disease. “We have already been working with Tesco over the last 18 months and have seen the phenomenal efforts of Tesco staff and customers in raising millions of pounds that have made a real difference to the lives of people with diabetes or who are at risk of developing it. It is really exciting to be continuing working with them and our new partner, the British Heart Foundation, to make a real impact on reducing the risk of diabetes and heart disease. Every year, 24,000 people with diabetes die tragically young and many endure amputations, blindness and kidney failure. This innovative partnership with Tesco’s reach and focus on food and the combined expertise of the two charities backed up by real resources is an important contribution to helping families across the UK.” Simon Gillespie, Chief Executive of the BHF said: “We’re thrilled to be entering into a partnership with Tesco, the UK’s largest retailer, and Diabetes UK, another leading national health charity. We know that eating a healthy, balanced diet and increasing levels of physical activity can cut your risk of developing cardiovascular disease. This ground- breaking partnership is a fantastic way to get healthy lifestyle messages to millions of people across the UK.

Programme Director

Programme Director – Tesco National Charity Partnership “The sad truth is that cardiovascular disease claims the lives of over 400 people every day. Thanks to the generosity of Tesco and its customers we will be able to continue our fight for every heartbeat, and set a new benchmark for strategic partnerships between businesses and charities.” Greg Sage, Community Director at Tesco, said: “We’re delighted to be part of this charity partnership – the first of its kind in the UK. It’s great to be working with Diabetes UK again, and to be building a new partnership with the British Heart Foundation. We have enormous respect for the work they do, and want to help them do more. Using our collective scale and expertise, we’re going to make a real and positive difference to millions of customers’ lives. Over the next few months, we’ll be working on the details of exactly how we’ll do that, so watch this space.”

Programme Director

Programme Director – Tesco National Charity Partnership About British Heart Foundation Coronary heart disease (CHD) is the UK’s single biggest killer and is responsible for almost 74,000 deaths in the UK every year: the equivalent of an average of 200 deaths every day or someone dying of a heart attack every seven minutes. Environmental factors, increasing rates of obesity and excessive alcohol consumption are amongst the causes of over 750,000 people currently living with heart failure. For over 50 years, the British Heart Foundation (BHF) has funded research, education, care and awareness campaigns to prevent heart and circulatory conditions; its vision is one where people do not die prematurely from heart disease. Its pioneering research has transformed the lives of people affected by these conditions, improving methods of prevention, diagnosis and treatment.

The charity provides vital information to help people reduce their own risk of heart disease and leads campaigns to encourage Government to implement policies that minimize the likelihood of developing heart conditions. Recently, the leadership team have reviewed the strategic approach of the BHF with the help of staff, supporters and stakeholders. A new strategic plan is being developed to give a powerful focus on the fight for every heartbeat, and enable the BHF to lead the fight against cardiovascular disease more effectively.

Programme Director

Programme Director – Tesco National Charity Partnership The new approach centres on an updated mission and vision: “Our vision is a world in which people do not die prematurely or suffer from cardiovascular disease.” “Our mission is to win the fight against cardiovascular disease.” The work will be underpinned by seven strategic themes, each delivered in keeping with the BHF’s core values: to be brave, compassionate, driven and informed: 1 Research: We will build on our position as a research driven charity and the UK’s leading independent funder of cardiovascular research.

2 Prevention: We will promote cardiovascular health and the prevention of cardiovascular disease. 3 Survival: We will lead the fight to improve the UK’s rates of survival following a cardiovascular event. 4 Support: We will make sure patients and their families receive the best possible support and information. 5 Listen, engage and influence: Our work will be informed by the needs and views of patients and key stakeholders. 6 Grow income: We will deliver an ambitious programme of activity to raise more money.

7 Run a world class organisation: We will ensure that every part of the charity is well-led, effective and promotes the spirit and values of the Fight for Every Heartbeat. Research is a fundamental part of the BHF’s work, offering funding for project and programme grants and research fellowships, which have led to ground-breaking discoveries around the causes and treatments for heart disease. The BHF has also funded the creation of Centres for Regenerative Medicine, bringing together leading medicine researchers ultimately focusing on pioneering clinical trials. Other priorities for the charity are awareness campaigns in schools and the workplace, and lobbying Government for the prioritisation of heart disease in the national health agenda. The BHF is wholly funded by the generosity of donors, either through traditional fundraising methods, retailing or through legacies left to them in supporters’ wills. The BHF receives minimal public funding and every New Year brings a fresh challenge in order to fund even more crucial work to fight the UK’s single biggest killer. Over the past

Programme Director

Programme Director – Tesco National Charity Partnership year, over £95m has been raised for the BHF, through initiatives such as the Mending Broken Hearts Appeal and the famous London to Brighton Bike Ride. The BHF is a group structure, with four wholly owned subsidiaries, and the BHF runs the largest chain of charity shops in the UK: its retail trading subsidiary operates over 730 shops nationwide. These shops are predominantly staffed by over 20,000 volunteers and in 2012 were recognised by the Charity Retail Awards as the most profitable charity retailer. Retail profits are donated to the parent charity. In 2012/13, the British Heart Foundation group had a turnover of over £260m. Of this, its fundraising income totalled nearly £100m (an increase of 3% on previous year) and its retail trading income over £160m. The retail trading subsidiary donated its profits of over £31m to the Charity. As a result, the BHF spent over £120m on its charitable activities, with three quarters of its total expenditure on research and a quarter on prevention and care. The BHF is an organisation of huge complexity, commerciality and expertise. The BHF’s work is world-class, and the impact of its work is fundamental to the health of the nation. To find out more, including our ground-breaking fundraising initiatives and partnerships, please visit www.bhf.org

Programme Director – Tesco National Charity Partnership                               About Diabetes UK   Diabetes UK is the leading charity that cares for, connects with and campaigns on behalf of every person affected by or at risk of diabetes. • We help people manage their diabetes effectively by providing information, advice and support. • We campaign with people with diabetes and with healthcare professionals to improve the quality of care across the UK’s health services. • We fund pioneering research into care, cure and prevention for all types of diabetes. We promise to involve and include people affected by and at risk of diabetes from all kinds of backgrounds in helping us shape our services and work. • We work to prevent the rising number of people diagnosed with Type 2 diabetes through risk assessment, early diagnosis, and by communicating how healthy lifestyle choices can help many people avoid or delay its onset.   There are currently 3.8 million people in the UK with diabetes, including an estimated 630,000 people who have Type 2 diabetes but do not know it. That number is set to rise dramatically over the next 10 years. At the same time, healthcare and support for people with diabetes is often not good enough to ensure that people with diabetes can live as healthy and long lives as possible and to reduce the huge and growing costs, mostly arising from people not being helped to reduce or avoid preventable complications.

Programme Director – Tesco National Charity Partnership Diabetes UK has demonstrated some real successes in providing support for people with diabetes and improving the quality of healthcare, but we now have brought to the core of our strategy for the next five years a commitment to increase our reach and our impact dramatically in the face of the scale of the growth in diabetes. By 2019, we will aim to: • Work towards solutions to diabetes care, prevention and cure through our own research commitment and help increase the overall investment in UK diabetes research.

• Support and serve more people with diabetes and their families in a targeted way, especially people from minority and deprived communities, with a particular emphasis on providing education and emotional support for people to manage their condition effectively. We will develop partnerships to help support more older people, people with mental health issues and young people with Type 1 diabetes. • Have more local health systems adopting good practice models of integrated care, delivering education for self-management and making hospitals safer places for people with diabetes. We will help people get better primary care. • Make a real contribution to reducing the rise of Type 2 diabetes, through improving the NHS Health Check and in the meantime, by offering risk assessments in a range of settings.

To find out more about Diabetes UK go to www.diabetes.org.uk

Programme Director – Tesco National Charity Partnership THE ROLE Programme Director – Tesco National Charity Partnership Reporting To: Programme Board Hours: Full Time (35 hours) Location: Camden/Cheshunt Overall purpose of the job To lead all aspects of the development, management and delivery of the recently announced partnership between Tesco, Diabetes UK and the British Heart Foundation. You will be responsible for leading and line-managing a team comprising experts in Fundraising, Marketing & Communications, and Prevention programmes designed to reduce the risk and incidence of cardiovascular disease and Type 2 diabetes. You will report to a Programme Board comprising senior stakeholders of the three partners, including the Chief Executives of Diabetes UK and the British Heart Foundation. The Board will measure your team’s performance against a series of ambitious targets spanning the three key areas of partnership focus (Fundraising, Marcomms, Prevention). You will be a highly motivated individual, possess the ability to think creatively and commercially, and have proven experience of managing complex, multi-faceted partnerships.

Key areas of responsibility Strategy and planning Under the direction of the Programme Board, develop a multi-year Programme strategy and delivery plan: • Shape the programme structure and model to ensure appropriate skills sets and resources are in place for successful programme delivery. • Lead the activities associated with the programme ensuring they are delivered within the defined frameworks and strategies of Tesco, Diabetes UK and the British Heart Foundation. • Implement programme plans while ensuring accurate reporting and adherence to Governance standards.

• Take responsibility for the overall strategic and creative management of the programme in line with the agreed strategy. • Assume overall responsibility for identifying, managing and resolving programme risks, issues and dependencies ensuring they are impact-assessed.

Programme Director – Tesco National Charity Partnership • Ensure the programme is planned and evaluated within the agreed programme management framework. • Oversee the analysis of and monitoring of programme performance and development, monitor KPIs against hard targets and soft/experiential measures and set objectives. Provide regular programme reports and dashboards to Programme Board and key stakeholders. • Identify and communicate other opportunities for collaboration between two or more of the partners that arise outside of the programme remit.

Candidates will possess the following skills: • To effectively manage the key stakeholders and senior relationships within the programme, ensuring frameworks are in place to facilitate excellent working relationships between the three parties. • Ensure the effective management of the Programme Board, and build good working relationships with all individuals. • Facilitate effective reporting and oversight of the Fundraising and Prevention activities. Line management • To take line management responsibility for the Programme Team and build an effective and efficient team and deliver against set objectives and KPIs. • To ensure all programme best practice and creative development methodologies are developed and fully utilised within the team.

• To carry out annual appraisals and six monthly reviews, in line with the overall programme objectives and targets. • Ensure effective matrix management processes are in place to manage the complexities of the programmes, including areas where there is no direct line management responsibility. Budget management • To set, monitor and report on programme budgets, ensuring costs are kept within budget and mechanisms are put in place to ensure programme income and expenditure targets are achieved.

• To monitor performance rigorously through use of targets and KPIs, taking contingency action where necessary. • To provide regular financial reports to the Programme Board. Communication • To coordinate and oversee the Programme’s internal communication strategy and ensure the programme status is effectively communicated and understood across all key stakeholders.

Programme Director – Tesco National Charity Partnership • Develop an external communications strategy for the Programme, including acting as a media spokesperson. • Oversee the delivery of the communication plan and monitor its effectiveness against set KPIs. Person Specification Qualifications and experience required: • Marketing degree or standard equivalent. • Programme management qualification (Prince 2 or equivalent). • Outstanding programme management experience with a track record of delivering complex strategic programmes in a demanding and dynamic environment. • In depth knowledge of building multi-faceted communications plans. • Experience of operating at a senior level up to and including board presentations and reports.

• Extensive relationship management skills and a record of influencing others through building personal credibility. • Integrated planning of above, below and through the line campaigns. • Experience of working with and managing third party suppliers. • Advanced people management skills. • Excellent budgeting skills and target orientation is essential. • Experience of representing high-profile organisations or programmes in the national media is desirable. • Fundraising experience is desirable. Candidates will possess the following skills: • Ability to develop strong work relationships with all teams across organisations. • High level negotiation skills and the ability to inspire confidence. • Ability to problem solve to achieve best possible customer‘s outcomes. • Track record in achieving step change results.

• Outstanding ability to develop and deliver strategy. • Able to manage and deliver on competing agendas and priorities. • The ability to lead and motivate staff is essential. • Excellent report writing skills. • Ability to present and interpret financial information. General • Demonstrate a commitment and an empathy to the programme objectives and the mission, vision and values of the charities. • Must be willing to travel across the UK on a regular basis and be willing to working in a multi-site workplace.

• The role may entail evening and weekend work and the occasional overnight stay.

Programme Director – Tesco National Charity Partnership ARE YOU LOOKING FOR A NEW CHALLENGE? DO YOU WANT TO PLAY A PIVOTAL ROLE IN AN EXCITING NEW COLLABORATION? Programme Director – Tesco National Charity Partnership Job Tenure: 3–year fixed-term contract Job Location: Camden/Cheshunt Salary: Circa 70K plus benefits Application closing date: Midnight, Sunday, 12 October 2014 We are about to embark on an exciting new partnership – the first of its kind – that will see Tesco, Diabetes UK and the British Heart Foundation join forces to promote healthy living. In the UK today, there are seven million people living with cardiovascular disease. There are also 3.5 million people living with Type 2 diabetes, with a further 11.5 million at high risk of developing this condition.

Reporting to a Programme Board comprising senior stakeholders, the Programme Director will lead on all aspects of work for this unique and ambitious collaboration, including fundraising, communications, programme development and delivery. With responsibility for the overall strategic and creative management of the work of the partnership, you will lead a team to deliver against a number of key objectives that aim to create a force for positive change in the health of the nation. We are seeking a talented, dynamic and strategic leader to drive forward this ground- breaking programme. You will be a highly motivated individual with the ability to think creatively and commercially, and to generate income. You will have proven experience of managing complex and multi-faceted partnerships, along with outstanding programme management skills In return, we provide an attractive benefits package. Given the partnership nature of the role, the reporting lines and location are yet to be decided.

Application Process If you would like to apply for this position, please provide the following: • An up-to-date CV outlining your employment history, academic and professional qualifications. • A Supporting Statement (no more than 2 x A4 pages). Please ensure your statement addresses the Person Specification criteria and explain why you are interested in the role.

Programme Director – Tesco National Charity Partnership For more information and to apply, go to www.i-appoint.co.uk/diabetesuk Select the appropriate vacancy and click ‘Apply For Job’. Next Steps • Closing date for applications Midnight, Sunday, 12 October 2014 • First stage interviews Monday, 27 October 2014 • Second stage interviews Thursday, 6 November 2014