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MANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
PROSPECTUS
2021/22
Version 2 containing Q2 schedule of training
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MANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
CONTENTS
3 Introduction 19 Effective Report Writing Workshop 33 Equality And Diversity 47 Referralto Treatment (RTT) Overview,
19 Minute Taking Workshop Training For Staff Pas Foundation and Case Note
33 Unconscious Bias Tracking (Combined Course)
4 Management Skills 33 Lesbian Gay Bisexual 47 Patient Centre Outpatient
20 Communication Awareness Training Services Management
5 Learning Bursts 34 Dignity at Work Advisors 48 Patient Centre Clinic Management
5 Emotional Intelligence 21 Learning Bursts 35 BME Allyship Support Session 48 Patient Centre Inpatient Waiting List
6 Leading Teams Remotely 21 Communicating Effectively 36 Race Equality Training & Preadmission Serivce Management
6 Manager as Coach 21 Managing Honest Conversations 36 Transgender Awareness Training 49 Patient Centre Admission, Discharge,
7 Quality Appraisal Training 22 LinkedIn for Career Management 37 Disability and Transfer (ADT) and Ward Attender
7 Team Resilience Reasonable Adjustments Service Management
8 The Leeds Way Approach to 23 One Day Training 37 Dignity at Work 49 PAS Delete and 18 Week
Personalised People Management 23 Presentation Skills (Standard Course) Add /Revise Functions
9 Workplace Investigations 23 Presentation Skills (Advanced Course) 38 One Day Training 50 Clinic Rescheduling (Consultant LED)
24 Advanced Communication Skills 38 Personal Effectiveness 50 Doctor Templates (Consultant LED)
10 One Day Training for Manager 39 Time and Workload Management 51 PPM+
10 Introduction to Management 25 Facilitating Learning 39 Mental Health First Aid 51 Ordercomms (ICE)
11 Managing Unacceptable Behaviour 40 Moving Up 52 Patient Pathway Manager (PPM1)
11 Personal Effectiveness for Managers 26 Webinar 52 Epro (Digital Dictation)
26 Enhancing your
13 Leeds Improvement Method Interview Effectiveness 41 Technical Skills Including IT & 53 Library Services
13 Lean for Leaders Systems Training 53 Critical Appraisal A Beginner’s Guide
14 Understanding Value and Waste 54 Finding & Appraising The Evidence
14 Quality Improvement 27 Well-Being 42 IT Training 54 Effective Recording of Board and
42 Microsoft Teams Committee Meetings
15 Management Training 28 Learning Bursts 42 Google & Beyond
15 Edward Jenner Programme 28 Creating a Mentally 43 Intranet Content Management
Healthy Workplace System (CMS) 55 Living The Leeds Way
Supportive Attendance 29 Stress Awareness 43 Silverstripe Internet Content
Management Coaching 29 Personal Resilience Management System (CMS) 56 Just & Learning Culture
this can be located under Well-Being 30 Dignity at Work for Managers 44 Essential IT Skills (Using Windows 10) 57 Civility Saves Lives
30 The Leeds Way 44 NHS Mail 58 Speak Up
16 Well-Led Programme 31 Supportive Attendance 45 Microsoft Office 2010 59 Listen Up
Management Coaching 45 Digital Learning Solutions
17 The Board & Effective 32 Creating Psychological Safety for 60 Patient Experience
Corporate Governance Team Effectiveness 46 Systems Training
18 Observing Committee and Reflective 46 Enterprise Imaging (EI) Elearning 61 Learning Bursts
Learning Set 61 Leading Positive Patient Experience
18 Simulated Committee Experience 61 Delivering Positive Patient Experience
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MANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
INTRODUCTION
Welcome to the LTHT online prospectus for 2021/22.
This document provides a summary of the range of
learning opportunities available to you in a variety
of different subject areas, broken down into the five
themes you will see at the top of this screen. You can
navigate through this document by using the arrow
buttons at the bottom of the screen, clicking on the
tabs across the top, or by clicking the navigation button
in the top left hand corner.
The different topics described in this prospectus have been developed
following analysis of the information provided during appraisal season,
and will continue to be updated throughout the year to make sure that
the training on offer is adapted to meet the needs of staff across LTHT.
This prospectus currently includes information on training that is available
from April to September and will be updated and republished on the
following dates:
• 21st June 2021 - Training to be delivered in Quarter 3 (October,
November and December)
• 20th September - Training to be delivered in Quarter 4 (January,
February and March)
If you have any feedback on what is included in the prospectus, or have
any specific question or requests please contact the Organisational
Learning team at leedsth-tr.olcoursebookings@nhs.net
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MANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
MANAGEMENT
SKILLS
Management skills are a collection of abilities that
include things such as planning, decision-making,
problem-solving, communication, delegation, and
time management. Management and leadership skills
are often used interchangeably however it is essential
to understand that leadership is an essential part of
effective management which relies upon building
an environment in which each and every employee
develops and excels.
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MANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
EMOTIONAL INTELLIGENCE
This learning burst will introduce the concepts KEY INFORMATION
of emotional intelligence and how this can
help you to identify, use and regulate your
own emotions in the workplace. It will also AIMED AT
explore empathy and help you to recognise Anyone who wishes to explore and seek to
and understand the needs and emotions of understand the emotional needs of others
others. and self.
You will leave with:
DURATION
• An increased understanding of emotional 90 minutes
intelligence
BURSTS
• An increased awareness of the benefits of
being emotionally intelligent FORMAT OF DELIVERY
• A variety of strategies and resources to use Virtual Delivery - Microsoft Teams
in your teams.
LEARNING
DATES FOR DELIVERY
8th April
29th April
5th May
20th May
8th June
30th June
15th July
18th August
28th August
WHERE TO GO FOR
MORE INFORMATION
Course available to book on ESR
Please contact Organisational Learning via
email leedsth-tr.olcoursebookings@nhs.
net for any queries or further information.
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MANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
LEADING TEAMS REMOTELY MANAGER AS COACH
The world continues to change, with more KEY INFORMATION Taking a coaching management style can help KEY INFORMATION
and more teams working flexibly and in to empower staff to learn, solve problems
different ways, with many incorporating and develop skills and confidence. This
remote working. This shift can present AIMED AT Learning Burst examines the benefits of sing AIMED AT
challenges for managers and often will Anyone who is currently managing teams/ a coaching model and allows participants to All Staff who manage teams
require a different approach to how teams staff who are currently working remotely. practice a coaching model in a safe learning
and people are managed. environment.
DURATION
You will leave with: DURATION You will leave with: 90 minutes
90 minutes
• An increased understanding and skills to • An increased understanding of coaching.
effectively manage a team remotely. • Knowledge of when it is best to use a FORMAT OF DELIVERY
• A variety of strategies and resources to use FORMAT OF DELIVERY coaching style Virtual Delivery - Microsoft Teams
with your team. Virtual Delivery - Microsoft Teams • Confidence in using different coaching
approaches.
DATES FOR DELIVERY
DATES FOR DELIVERY 20th April
21th April 17th May
17th June
20th August
WHERE TO GO FOR 16th September
MORE INFORMATION
Course available to book on ESR
Please contact Organisational Learning via WHERE TO GO FOR
email leedsth-tr.olcoursebookings@nhs. MORE INFORMATION
net for any queries or further information. Course available to book on ESR
Please contact Organisational Learning via
email leedsth-tr.olcoursebookings@nhs.
net for any queries or further information.
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MANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
QUALITY APPRAISAL TRAINING TEAM RESILIENCE
A high quality appraisal conversation has the KEY INFORMATION A resilient team can absorb, cope with and KEY INFORMATION
power to motivate and inspire staff to achieve recover from pressures, challenges and
their goals. This Learning Burst teaches the adversity. This learning burst will introduce
importance of completing a high quality AIMED AT team leaders to the 6 key elements of building AIMED AT
appraisal which is underpinned by good All staff that conduct appraisals but also all a resilient team and will focus on team energy, All staff
people management practices. staff who receive an appraisal. common purpose, habits and rituals and
building trust.
You will leave with: DURATION
DURATION You will leave with: 90 minutes
• An understanding of how to use the online 90 minutes
appraisal system • Reflections on resilience and the positive
• An understanding of how to set appraisal outcomes from being more resilience FORMAT OF DELIVERY
objectives using the “SMART” approach. FORMAT OF DELIVERY • Practical tools to take on and build personal Virtual Delivery - Microsoft Teams
Virtual Delivery - Microsoft Teams resilience
• An assessment of the 7 resilience factors
outlined by Revich and Shatte DATES FOR DELIVERY
DATES FOR DELIVERY 5th April
9th April 20th April
28th April 6th May
11th May 18th May
26th May 10th June
16th June 23rd June
23rd July
26th August
WHERE TO GO FOR 1st September
MORE INFORMATION
Course available to book on ESR
Please contact Organisational Learning via
email leedsth-tr.olcoursebookings@nhs.
net for any queries or further information.
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MANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
THE LEEDS WAY APPROACH TO
PERSONALISED PEOPLE MANAGEMENT
Making difficult decisions, ensuring standards of care are high KEY INFORMATION
and encouraging a culture of positive regard, compassion and
openness are some of the required aspects of being an
effective leader. AIMED AT
All managers and supervisors
Compassionate leadership requires leaders who listen to
understand and support colleagues both to set and achieve
challenging objectives. Adopting a compassionate leadership DURATION
approach can also help create an environment where 90 minutes
colleagues feel empowered to open up about mental health.
The Leeds Way values epitomises the way we work alongside
each other with compassion, dignity and respect, allowing FORMAT OF DELIVERY
people to bring the best version of themselves to their work Virtual Delivery - Microsoft Teams
every day.
You will leave with: DATES FOR DELIVERY
15th July
• An understanding of the theory and evidence underpinning 21st October
a personalised, compassionate approach to leadership and 18th January
management.
• An appreciation of the benefits of personalised people
management. WHERE TO GO FOR MORE INFORMATION
• The skills and techniques of four key components of a Course available to book on ESR
compassionate leader. These are attending, understanding, Please contact Organisational Learning via email leedsth-
empathising and helping. tr.olcoursebookings@nhs.net for any queries or further
• The ability to apply the value of active listening skills in the information.
workplace to facilitate a healthy workplace culture, prevent
mistakes, and avoid misunderstandings.
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MANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
WORKPLACE INVESTIGATIONS
When a manager needs to commence an KEY INFORMATION
investigation, it can be difficult to know
where to begin. It is essential that an
investigation is underpinned by The Leeds AIMED AT
Way value of fairness and the Personalised Any individuals who have responsibility
People Management Approach. This learning for line management/managing a team or
burst equips managers with the skills staff who wish to have more insight into
and understanding of how to commence investigations.
investigations.
You will leave with: DURATION
4 hours
• An understanding around Initial Concerns
• The skills to commence an investigation
• The tools to effectively question and listen FORMAT OF DELIVERY
to responses Virtual Delivery
• The skills to successful write an Investigative
Report
DATES FOR DELIVERY
27th April
21st June
22nd July
24th September
24th November
WHERE TO GO FOR
MORE INFORMATION
Please contact Human resources via email
to leedsth-tr.humanresources@nhs.net
for further information. Course bookable
via ESR.
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MANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
INTRODUCTION TO MANAGEMENT
This is an interactive one day workshop to support staff new into management KEY INFORMATION
roles or those aspiring to become managers in the future, develop the core skills
and knowledge required
AIMED AT
You will leave with: All staff new to management roles or
those who aspire to be managers of the
• An understanding of the different skills required to manage team; including future.
effective communication, delegation and resilience.
• A broad understanding of different management styles
• An understanding of the different support resources available to support your DURATION
personal development as a manager within LTHT. Full day
FORMAT OF DELIVERY
Virtual Delivery - Microsoft Teams
DATES FOR DELIVERY
TRAINING
6th August
ONE DAY
15th September
WHERE TO GO FOR
MORE INFORMATION
Course available to book on ESR
Please contact Organisational Learning via
email leedsth-tr.olcoursebookings@
nhs.net for any queries or further
information
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MANAGING UNACCEPTABLE PERSONAL EFFECTIVENESS
BEHAVIOUR FOR MANAGERS
Challenging behaviour can be both positive KEY INFORMATION This one day interactive workshop is designed KEY INFORMATION
and negative. The difference depends on your to support managers to be clear about the
ability to identify and handle these demands, results they want to achieve, the working
resolve them appropriately, and learn from the AIMED AT environment they want to create and the AIMED AT
process. Resolving difficulty situations improves All staff who manage teams relationships they need to build and sustain, Anyone who manages teams/staff
relationships and builds respect and self- supporting them to substantially increase their
esteem. This interactive one day workshop will personal effectiveness and resilience. You will
support you to develop your knowledge and DURATION explore what conflict is, why we avoid it and DURATION
skills to deal with unacceptable behaviour. Full day how that can affect working relationships. This Full day
approach to mediation is explored to discover
the principles and the impact it can make.
You will leave with: FORMAT OF DELIVERY FORMAT OF DELIVERY
Virtual Delivery - Microsoft Teams Personal effectiveness training can be Virtual Delivery - Microsoft Teams
• An understanding of your strengths and located under the Well Being tab.
weaknesses in resolving challenging
behaviour and difficult situations DATES FOR DELIVERY You will leave with: DATES FOR DELIVERY
• Tips on how to remain positive when 30th April 21st May
dealing with difficult situations and 18th June • An understanding of motives that drive 15th June
behaviours 31st August behaviour 13th July
• Ideas for presenting a controlled and 30th September • An awareness of other emotions and their 11th August
collected image when handling challenging impact on self
situations - even when you are feeling • Skills to build rapport
anxious. • A knowledge of different influencing WHERE TO GO FOR
• Skills to anticipate typical sources of approaches MORE INFORMATION
disagreement • Methods to reduce resistance and potential Course available to book on ESR
• An understanding of conflict resolution conflict Please contact Organisational Learning via
models and their benefits and limitations • Tips on how to effectively use both personal email leedsth-tr.olcoursebookings@
• Techniques for dealing with angry people and potential conflict nhs.net for any queries or further
whilst remaining personally safe • Ideas on how to handle frustrated team information.
• Skills to remain assertive when handling members
difficult stations • An understanding on how to overcome
• A personal plan for improving your own team performance issues
approach to handling conflict.
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PROJECT MANAGEMENT
This practical workshop gives you a solid and comprehensive KEY INFORMATION
set of skills to plan, manage and control projects. The
content includes the fundamental theory of effective project
management and explores practical planning tools that can be AIMED AT
instantly applied to a wide variety of projects. This course is designed for project managers and others
who find themselves spending increasing amounts of time
You will leave with: working on projects. It will be applicable regardless of the
size and scope of the projects you are involved with and will
• An understanding of the benefits of practising good ensure that you have the appropriate processes and tools
project management for the job.
• The knowledge of how to define roles and work
responsibilities with cross functional teams
• The ability to establish clear project objectives and milestones DURATION
• Tools to effectively plan and schedule projects Full day
• The skills to create effective and deliverable project plans
• The ability to define risks, assumptions and dependencies
• An understanding of the importance of FORMAT OF DELIVERY
Stakeholder engagement Virtual Delivery
• An understanding of how to deal with changes and
deviations from the plan
DATES FOR DELIVERY
14th July
9th November
WHERE TO GO FOR
MORE INFORMATION
Course available to book on ESR
Please contact Organisational Learning via email
leedsth-tr.olcoursebookings@nhs.net for any queries
or further information.
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LEAN FOR LEADERS
Lean leadership is necessary for making the most and experience (or customer-centred if your DATES FOR DELIVERY
of the Lean methodology. It is more of a coaching customers are staff). This course operates on a cohort model
role than a managing one. The primary function and you must be available to attend all six
of such a person is to raise new leaders and Module 6 dates. The next available dates to book on
help their team embrace a culture of continuous Accountability and Daily Kaizen - The purpose, are shown below. PLEASE BOOK ALL SIX
improvement process, role and importance of visible DATES ON ESR.
IMPROVEMENT
leadership.
Preparatory reading Cohort 7
To gain an understanding of Leeds Improvement KEY INFORMATION Module 1 Tuesday 13th April 2021
Method and its origins. To see that this method Module 2 Tuesday 1st June 2021
requires a mind set and behaviour change. Module 3 Tuesday 20th July 2021
AIMED AT Module 4 Tuesday 7th September 2021
Module 1 Any individual who has responsibility for Module 5 Tuesday 26th October 2021
Lean Culture - Establishing and planning the need managing a team of people to deliver Module 6 Tuesday 14th December 2021
and reason to change. patient facing, operational and/or
corporate services. Cohort 8
Module 2 Module 1 Wednesday 26th May 2021
Standard Operations - Using observation and time Clinical and non-clinical staff. Module 2 Wednesday 14th July 2021
concepts to understand and visualise the waste in Module 3 Wednesday 1st September 2021
our processes. Module 4 Wednesday 20th October 2021
METHOD
DURATION Module 5 Wednesday 8th December 2021
Module 3 6 full non-consecutive days of teaching Module 6 Wednesday 26th January 2022
Promoting Innovation and Creativity - Applying over 9 months and time to complete
innovation, creativity and improvement concepts work-based assignments between teaching
to escape usual thinking processes and internal sessions. WHERE TO GO FOR
LEEDS
biases. MORE INFORMATION
To attend this programme you must be Modules available to book on ESR.
Module 4 able to commit to attend all six sessions Please contact the Kaizen Promotion
World Class Management - Leeds Teaching and complete all the work based practice Office (KPO) team via email to
Hospital Trusts Management system will support assignments. It is through the assignments leedsth-tr.kpoleeds@nhs.net for any
you as a leader and manager in learning to that you develop your skills and embed queries or further information.
know, run and improve the area of work you are them into your everyday practice.
accountable for on a daily, weekly and monthly
basis.
FORMAT OF DELIVERY
Module 5 Currently virtual on MS Teams with a
Engaging staff every day - Kaizen is a team based range of diverse and interactive activities.
activity. How to engage whole teams in ensuring You will also be assigned a coach from
important daily work is visible, measured, tracked the KPO team to support you through the
for compliance and patient-centred delivery programme.
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UNDERSTANDING QUALITY
VALUE AND WASTE IMPROVEMENT
Learning objectives KEY INFORMATION Quality Improvement (QI) KEY INFORMATION
Training
Our 2 hour Education and Training module
in Understanding Value and Waste is to help AIMED AT This training will provide you will the tools AIMED AT
staff identify waste in their own processes It is aimed at all clinical and non-clinical to start a QI project, lead a QI project, This is aimed at all staff, clinical and
and define value from the perspective staff looking to identify waste and refresh your skills in QI or supervise someone non-clinical interested in QI whether that is
of our patients. This is the foundation of understand the basic concepts of the Leeds undertaking a QI project. starting a project, leading or supervising a
identifying opportunities for improvement and Improvement Method. project.
empowering staff at all levels. You will leave with:
DURATION • An understanding of what is QI and the DURATION
The duration of this session is a 30 minute model for Improvement Duration of training 2 hours in
video followed by a waste walk form to • The skills of setting an Aim and 2x 1 hour session with a 15 minute
be completed and sent back to understanding Measures break in between.
leedsth-tr.KPOleeds@nhs.net. • The knowledge to understand what the
Data is showing
• The tools to gain support and interest in FORMAT OF DELIVERY
FORMAT OF DELIVERY your project Virtual Delivery - Microsoft teams
YouTube video followed by a waste walk in • An insight into Psychology of
your department. behaviour change
DATES FOR DELIVERY
There is also an option for a follow up 29th April 2021
session to discuss next steps once you have 14th May 2021
found some waste. 3rd June 2021
7th July 2021
26th August 2021
DATES FOR DELIVERY 8th September 2021
N/A - always available on YouTube 18th October 2021
26th November 2021
3rd December 2021
WHERE TO GO FOR
MORE INFORMATION
Please email WHERE TO GO FOR
leedsth-tr.KPOleeds@nhs.net MORE INFORMATION
to receive the video link and Email anna.winfield@nhs.net or
further guidance. Lindsey.brady@nhs.net for
further information.
14MANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
EDWARD JENNER PROGRAMME
The Edward Jenner programme is an open KEY INFORMATION
access, online learning package that will
support the development of essential
leadership skills; leading to an NHS Leadership AIMED AT
Academy award in Leadership Foundations. All staff at LTHT
MANAGEMENT
You will be required to submit a written piece
of evidence that documents the leadership DURATION
skills you have gained as a consequence of This is a flexible online programme
undertaking this programme. Once submitted, designed to be completed over a 6 week
you will receive the NHS Leadership Academy period
award in Leadership Foundation.
You will leave with: FORMAT OF DELIVERY
Online delivery
• An understanding of the purpose,
challenges and culture of the NHS.
• An understanding of the impact YOU DATES FOR DELIVERY
TRAINING
have on patient experience - either directly Register and complete at any time -
or indirectly. https://www.leadershipacademy.nhs.
• An understanding of how you can support uk/programmes/the-edward-jenner-
those you work with do their job well. programme/apply/
WHERE TO GO FOR
MORE INFORMATION
For more information contact leedsth-tr.
odandleadership@nhs.net
Or for technical help you can contact the
NHS Leadership Academy programme team
on 0113 3225699 or email:
enquires@leadershipacademymy.nhs.uk
15MANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
WELL LED - LTHT
GOVERNANCE
INSIGHT
PROGRAMME
This is a five module programme to support individuals
to gain an insight into the roles, responsibilities,
duties and attributes of an effective board. You may
wish to access all five modules or you may choose to
access individual modules to support your personal
development and understanding.
16MANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
THE BOARD & EFFECTIVE
CORPORATE GOVERNANCE
In this interactive online Learning Burst the KEY INFORMATION
Trust Board Sectary will share their insights,
knowledge and expertise on the formal
structure and process of the Trust Board. AIMED AT
Anyone who would like to gain insight
You will leave with an understanding of: into the role, responsibilities, tasks and
attributes of an effective Board.
• The role of the Board and Effective
Corporate Governance
• Company Law – Duties as a Director DURATION
• NHS Regulators 90 minutes
• Corporate Manslaughter
• Sub-Committee structure
• Preparing and presenting papers FORMAT OF DELIVERY
(inc. Blue box) Virtual Delivery - Microsoft Teams
• What the Company Secretary does.
DATES FOR DELIVERY
12th May
21st July
15th October
2nd February
WHERE TO GO FOR
MORE INFORMATION
Course available to book on ESR
Please contact Organisational Learning via
email leedsth-tr.olcoursebookings@nhs.
net for any queries or further information.
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OBSERVING COMMITTEE SIMULATED COMMITTEE
AND REFLECTIVE EXPERIENCE
LEARNING SET Workforce, Finance & Performance,
Quality Assurance Committee
This is an opportunity for individuals from KEY INFORMATION This is an opportunity to learn through KEY INFORMATION
LTHT to observe a Board Committee meeting experience .Delegates will receive Committee
which will be supplemented by inviting papers and be tasked with presenting an
observers to the Workforce Committee, AIMED AT agenda item. AIMED AT
Quality Assurance Committee and Finance & Anyone who wants to gain first-hand Anyone who wants to improve their
Performance Committee to participate in a experience of being a member of a You will leave with: own reporting to Board or Committees –
‘Reflective Learning Set’. These sessions will be Committee of the Board. attendance and written - assurance
facilitated by the Committee Chair and provide • An insight into the role, responsibilities, or escalation
participants with a chance to ask questions, tasks and attributes of an effective
reflect on their experience and minute takers DURATION Committee.
to draft a record. 90 minutes • An understanding of your personal DURATION
development needs through experiential 3 hours
You will leave with: learning.
FORMAT OF DELIVERY
• The opportunity to explore and share with Virtual Delivery - Microsoft Teams FORMAT OF DELIVERY
the Committee Chair their observations Virtual Delivery - Microsoft Teams
and reflections contributing to an iterative
and reciprocal approach to assurance or DATES FOR DELIVERY
escalation. 16th September DATES FOR DELIVERY
• A wider understanding of the audit trail and Workforce Committee Simulation -
legality of the record of the meeting. 22nd July
WHERE TO GO FOR Finance & Performance Committee
MORE INFORMATION Simulation - 6th October
This course is bookable via expressions
of interest. For more information contact
leedsth-tr.odandleadership@nhs.net WHERE TO GO FOR
MORE INFORMATION
This opportunity is bookable via
application. Candidates must have
attended the Well Led Learning Burst
before accessing this learning opportunity.
For more information contact leedsth-tr.
odandleadership@nhs.net
18MANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
EFFECTIVE REPORT MINUTE TAKING
WRITING WORKSHOP WORKSHOP
This half day workshop develops skills in KEY INFORMATION This workshop explores the key principles of KEY INFORMATION
writing and presenting reports to formal effective minute taking along with an insight
Committees recognising that the quality and into what the regulators are looking for in
content of a report to Board, a Committee AIMED AT terms of effective minutes. Understanding AIMED AT
drives the interaction and debate and an Anyone who wants to improve their own what and how you record, as this is a legal Anyone who wants to improve their own
ultimate decision within the meeting and reporting to Board or Committees record for the Trust for 25 years. minute taking skills
should aim to provide assurance, report risks,
mitigations or escalate for intervention. You will leave with:
DURATION DURATION
You will leave with: ½ day • An understanding of why it is importance to TBC
be clear about the purpose/agenda of the
• An understanding of what are the key meeting in order to identify key points to
components of a quality report. FORMAT OF DELIVERY note during the meeting. FORMAT OF DELIVERY
• The skills to draft and develop a report to Virtual Delivery - Microsoft Teams • An understanding of the use of appropriate TBC
present at board. language - do’s and don’ts
• A template to use when drafting minutes.
DATES FOR DELIVERY DATES FOR DELIVERY
February 2022 (date TBC) TBC
WHERE TO GO FOR WHERE TO GO FOR
MORE INFORMATION MORE INFORMATION
Bookable via ESR. Bookable via ESR
For more information contact For more information contact
leedsth-tr.odandleadership@nhs.net leedsth-tr.odandleadership@nhs.net
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COMMUNICATION
Effective communication is an essential interpersonal
skill; learning how to communicate effectively
supports the development of positive relationships
based on understanding, empathy and trust.
20MANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
COMMUNICATING MANAGING HONEST
EFFECTIVELY CONVERSATIONS
Effective communication takes real sills. Communication is a Empowering people to have honest conversations in a fair,
two way process: it includes both how we send and receive constructive and collaborative way, this session will explore how
messages. This Learning Burst will help you to understand to provide feedback that may be difficult or challenging for a
how to ensure your messages are received as intended and staff member.
relationships are improved as a result.
You will leave with:
You will leave with :
• An understanding of what we mean by a difficult
• An understanding of the listening process conversation
• A knowledge of the difference between “listening to • An understanding of why might we avoid the, and why this
understand” versus “listening to reply” is a bad idea
BURSTS
• An understanding of the role of body language and tone of • The skills to achieve a good conversation
voice in effective communication.
LEARNING
KEY INFORMATION KEY INFORMATION
AIMED AT WHERE TO GO FOR AIMED AT WHERE TO GO FOR
All staff working at LTHT MORE INFORMATION All staff working at LTHT MORE INFORMATION
Course available to book Course available to book
on ESR. on ESR.
DURATION Please contact DURATION Please contact
90 minutes Organisational Learning 90 minutes Organisational Learning
via email leedsth-tr. via email leedsth-tr.
olcoursebookings@nhs. olcoursebookings@nhs.
FORMAT OF DELIVERY net for any queries or FORMAT OF DELIVERY net for any queries or
Virtual Delivery - further information. Virtual Delivery - further information.
Microsoft Teams Microsoft Teams
DATES FOR DELIVERY DATES FOR DELIVERY
23rd April 30th April
18th May 14th May
24th June 25th May
20th July
27th August
10th September
21
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LINKEDIN FOR CAREER MANAGEMENT
This 2-hour webinar aims to share with you why and how best to utilise LinkedIn KEY INFORMATION
as a tool in your career management and development.
You will leave with: AIMED AT
Any staff wishing to enhance their professional reputation
• An understanding of the platform and how best to use it to raise your profile and visibility
• The skills required to build an effective profile
• The tools required to develop your online presence
DURATION
2 hours
FORMAT OF DELIVERY
Virtual Delivery
DATES FOR DELIVERY
5th May
17th June
WHERE TO GO FOR MORE INFORMATION
Course available to book on ESR.
Please contact Organisational Learning via email
leedsth-tr.olcoursebookings@nhs.net for any queries
or further information.
22
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PRESENTATION SKILLS PRESENTATION SKILLS
(STANDARD COURSE) (ADVANCED COURSE)
This short course is designed KEY INFORMATION This short course is designed KEY INFORMATION
to help you to more for more experienced
engaging and confident speakers, educators and
when delivering training or AIMED AT trainers and those who AIMED AT
presenting information to an Trainers, Educators and staff requiring have been on the standard Experienced Trainers, Speakers, Educators
audience or group. Delivered presentation skills as part of their role. Presentation Skills course. It and staff requiring a refresh of, and
by Lee Jackson, a professional is designed to help you to upgrade in their presentation skills.
speaker and presentation prepare and deliver more
coach. It is a very practical DURATION engaging presentations.
course and full of top tips to Full day Delivered by Lee Jackson, DURATION
make you a more confident a professional speaker and Full day
public speaker. All levels presentation coach. It is a very
of expertise welcome. It is FORMAT OF DELIVERY practical course and because
essential that you have Virtual Delivery this is the advanced course, FORMAT OF DELIVERY
the use of a camera and expect to be pushed a little Virtual Delivery
TRAINING
microphone to take part in harder out of your comfort
ONE DAY
this session. DATES FOR DELIVERY zone to present even better.
21st July DATES FOR DELIVERY
You will leave with: 2nd November You will leave with: 2nd September
14th December 30th September
• The ability to plan & • The ability to craft better 21st November
prepare presentations stories relevant to their 27th January
better WHERE TO GO FOR audiences to create more
• An understanding of MORE INFORMATION engagement
the pitfalls of poorly Course available to book on ESR. • The ability to write WHERE TO GO FOR
prepared and delivered Please contact Organisational Learning via and deliver a better MORE INFORMATION
presentations. email leedsth-tr.olcoursebookings@nhs. presentation/speech with Course available to book on ESR
• The skills to deliver upfront net for any queries or further information. or without a script and Please contact Organisational Learning via
with greater personal with it sounding better and email leedsth-tr.olcoursebookings@nhs.net
confidence more professional. for any queries or further information.
• A personal action plan • An increased sense of
of skills to be practised confidence and the ability
further to handle their pre-talk
anxiety better
• A personal and
professional
development plans
Book via ESR
23MANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
ADVANCED COMMUNICATION SKILLS FOR MANAGER
As a manager your success depends on how KEY INFORMATION
well you make yourself understood. You
spend time with people understanding their
challenges, reviewing alternatives, persuading AIMED AT
them to take ownership, making proposals Anyone who has to handle
and asking people to commit to action. To difficult, sensitive or highly-charged
be successful, your technical skills need to be communications as part of their role.
backed up with sound communication skills
and the ability to interact at all levels of the
organisation. DURATION
Full day
This interactive one day workshop has been
designed on a practical model of what
effective managers do to be clear about the FORMAT OF DELIVERY
results they need to achieve, the working Virtual Delivery - Microsoft Teams
environment they need to create and the
relationships they need to build and sustain.
DATES FOR DELIVERY
17th August
You will leave with an understanding of: 20th September
• Individual communication styles and their
impact WHERE TO GO FOR MORE
• How to effectively use both personal and INFORMATION
positional power Course available to book on ESR
• Empathy – how to build and sustain it Please contact Organisational Learning via
• How persuasion and influence work email leedsth-tr.olcoursebookings@nhs.
• The importance of adapting your net for any queries or further information.
influencing style
• Ways to avoid aggression and defensiveness
• Effective questioning and advanced listening
skills
• What motives and influences the choices
and actions of others
24
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FACILITATING
LEARNING
This one day interactive course is focused on helping people to KEY INFORMATION
learn in a wide variety of environments.
You will leave with: AIMED AT
Anyone who helps others to learn – educators, preceptors,
• An understanding on how to create a positive learning people who support new starters, apprentices and students.
environment – wherever we are, from corridor to classroom,
bedside to online.
• The knowledge and skills to engage people and build trust – DURATION
from one person to many. Full day
• The tools required to clarify learning outcomes and keep on
track.
• An understanding of how to adapt content and style to the FORMAT OF DELIVERY
environment and learners in front of us. Virtual Delivery -Platform TBC
• The skills required to ask better questions that help learners
explore and engage.
DATES FOR DELIVERY
7th July
14th October
8th February
WHERE TO GO FOR MORE INFORMATION
Course available to book on ESR
Please contact Organisational Learning via email leedsth-
tr.olcoursebookings@nhs.net for any queries or further
information.
25
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ENHANCING
YOUR INTERVIEW
EFFECTIVENESS
This 2 hour webinar is aimed at professionals looking to excel
at interview
You will leave with:
• An understanding of your “offer”
• The skills to be able to develop and articulate your narrative
• The tools to demonstrate competence through building your
STAR stories
KEY INFORMATION
AIMED AT DATES FOR DELIVERY
WEBINAR
Any staff planning 13th April
to engage with the 5th May
recruitment process in 11th May
immediate or foreseeable 17th June
future
WHERE TO GO FOR
DURATION MORE INFORMATION
2 hours Course available to book
on ESR
Please contact
FORMAT OF DELIVERY Organisational Learning
Virtual Delivery - via email leedsth-tr.
Microsoft Teams olcoursebookings@nhs.
net for any queries or
further information.
26
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WELL-BEING
Well-being crucially recognises the aspects of our
lives that determine ourselves; throughout own
capabilities as individuals; how we feel about
ourselves; the quality of the relationships that we
have with others, and our sense of purpose.
Communication plays a vital role in maintain personal
well-being. Take a look at what training is available to
support and enhance your communication skills.
27MANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
CREATING A MENTALLY
HEALTHY WORKPLACE
This is a 2 part course; however you may KEY INFORMATION
choose to attend both or either sessions.
Part 1 AIMED AT
In this learning burst you will explore some All staff at LTHT
of the fundamentals of mental health, the
spectrum of mental health issues and begin to
look at how these may present in yourself and DURATION
others in the work place. 90 minutes each session
BURSTS
Part 2
In this second learning burst, you will have FORMAT OF DELIVERY
the opportunity to experience, practice and Virtual Delivery - Microsoft Teams
LEARNING
learn how to hold important conversations in
the work place around mental health. Whilst
also providing theory and useful tools, this DATES FOR DELIVERY
session will enable you to work creatively 7th May
within a variety of different scenarios that will 17th June
help you build confidence and reflect on your 22nd July
communications within a safe environment. 24th September
Throughout, you will develop a sound
appreciation and a clear view of the support
available for staff and managers at LTHT work WHERE TO GO FOR
around managing health issues at work. MORE INFORMATION
Course available to book on ESR
Please contact Organisational Learning via
email leedsth-tr.olcoursebookings@nhs.
net for any queries or further information.
28
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STRESS AWARENESS •
Following this learning burst you
may wish to attend the one day
KEY INFORMATION
PERSONAL KEY INFORMATION
RESILIENCE
training session “Time and Workload
Management”. AIMED AT AIMED AT
All staff at LTHT Anyone who wishes to develop their ability
This Learning Burst explores how to stay in Building resilience is a positive approach to absorb, cope with and recover from
control when the pressure is mounting. It to preventing stress in the work place. pressures, challenges or adversity.
highlights the tell-tale signs when the DURATION This learning burst is designed to support
pressure begins to impact on health and 90 minutes individuals in understanding what contributes
wellbeing in a negative way. It will help you to their personal resilience. Course attendees DURATION
to recognise when stress is a problem in the are required to complete a pre-course 90 minutes
work place and strategies to adapt before it FORMAT OF DELIVERY questionnaire which results in identifying their
becomes too serious. Virtual Delivery - Microsoft Teams own personal resilience strengths and areas
for development. On the course individuals FORMAT OF DELIVERY
You will leave with: will explore their results and examine which Virtual Delivery - Microsoft Teams
DATES FOR DELIVERY areas are helping or hindering their personal
An understanding of - 5th May resilience.
• What is Stress for me? 8th June DATES FOR DELIVERY
• What causes it? 9th July You will leave with: 27th April
• How can I manage stress better? 19th August 19th May
• Where do I go for more help? 21st September • An understanding of practical skills to take 28th May
on and build personal resilience 25th June
• Reflections on resilience and the positive 27th July
WHERE TO GO FOR outcomes from being more resilient. 12th August
MORE INFORMATION 3rd September
Course available to book on ESR
Please contact Organisational Learning via
email leedsth-tr.olcoursebookings@nhs. WHERE TO GO FOR
net for any queries or further information. MORE INFORMATION
Course available to book on ESR
Please contact Organisational Learning via
email leedsth-tr.olcoursebookings@nhs.net
for any queries or further information.
29
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THE LEEDS WAY DIGNITY AT WORK FOR MANAGERS
We are committed to delivering the highest quality and safest This learning burst has been specifically designed to provide KEY INFORMATION
treatment and care to every patient, every time. Being patient guidance on the process for managing dignity at work
centred, fair, collaborative, accountable and empowered runs concerns and allows for the development of practical skills with
through everything we do. The Leeds Way informs everything interactive group work. AIMED AT
we do; it will support us to deliver our vision to be the best for Managers and supervisors
specialist and integrated care. You will leave with:
You will leave with: • The knowledge to Identify legal issues around bullying and DURATION
harassment 90 minutes
• An understanding of the Leeds Way and what is means • The ability to describe processes in the LTHT Dignity at Work
• The knowledge of the Leeds Way behaviours and how this Policy
underpins day to day practise. FORMAT OF DELIVERY
Virtual Delivery
KEY INFORMATION
DATES FOR DELIVERY
25th May
AIMED AT 24th June
All staff at LTHT 18th August
27th October
16th December
DURATION
90 minutes
WHERE TO GO FOR
MORE INFORMATION
FORMAT OF DELIVERY Please contact Human resources via email
Virtual Delivery - Microsoft Teams to leedsth-tr.humanresources@nhs.net
for further information
DATES FOR DELIVERY Please book via ESR
6th May
16th July
9th August
WHERE TO GO FOR MORE INFORMATION
Course available to book on ESR
Please contact Organisational Learning via email leedsth-
tr.olcoursebookings@nhs.net for any queries or further
information.
30
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SUPPORTIVE ATTENDANCE
MANAGEMENT COACHING
This coaching session is run with the purpose of guiding managers, team leaders and supervisors KEY INFORMATION
in the effective management of attendance, in line with our personalised people management
approach (PPM).
AIMED AT
Practical tips are provided over two separate sessions, individuals are able to book on both Managers and supervisors.
sessions, or individual learning bursts as they wish.
If you attend Learning Burst one In Learning Burst 2, you will leave with: DURATION
You will leave with: 90 minutes for each Learning Burst
• The ability to manage Staff in line with the
• An introduction to managing attendance Supportive Attendance Policy
and employee wellbeing • An understanding of the guidance around FORMAT OF DELIVERY
• The skills to undertake meaningful return to the formal process for managing attendance Virtual Delivery
work interviews • Understand how to incorporate the
• The knowledge of how to support personalised people management approach
employees back into the workplace, taking in meetings and interactions with staff DATES FOR DELIVERY
account of legislation such as the • The skills to support staff to manage their 12th May
Equality Act health and wellbeing within the workplace, 11th June
• An understanding of different sources of using scenario based examples of the 9th July
support, and how to access them. personalised people management approach 13th August
17th September
11th October
15th November
13th December
WHERE TO GO FOR
MORE INFORMATION
Please contact Human resources via email
to leedsth-tr.humanresources@nhs.net
for further information. Learning Bursts are
bookable via ESR.
31
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CREATING PSYCHOLOGICAL
SAFETY FOR TEAM
EFFECTIVENESS
The high-performing teams have one thing KEY INFORMATION
in common: psychological safety. An effective
team shares ideas, strengthen action plans,
help solve issues and provide support to each AIMED AT
other. All staff who work within a team
During this Learning Burst you will be
encouraged to consider thought-provoking DURATION
ideas, share views, discuss issues with 90 minutes
colleagues, reflect on your own practice, apply
your learning to your own context and ask any
questions you have. FORMAT OF DELIVERY
Virtual Delivery
You will leave with:
DATES FOR DELIVERY
• An understanding of what psychological 23rd June
safety is within a team environment 9th February
• The ability to identify steps to building
psychological safety within a team
• The knowledge to overcome barriers to WHERE TO GO FOR
building psychological safety MORE INFORMATION
Course available to book on ESR
Please contact Organisational Learning via
email leedsth-tr.olcoursebookings@nhs.
net for any queries or further information.
32 Book via ESRMANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
UNCONSCIOUS BIAS LESBIAN GAY BISEXUAL
DIVERSITY TRAINING AWARENESS TRAINING
An opportunity to explore KEY INFORMATION Facilitated by our partners KEY INFORMATION
your own stereotypes and at Yorkshire MESMAC, the
prejudices and gain an training discusses terms and
understanding of how they AIMED AT definitions associated with AIMED AT
can impact on the ways in All staff at LTHT the LGB communities whilst All staff at LTHT
which we react to other gaining an understanding
people. of LGB health and social
DURATION inequalities relevant to the DURATION
You will leave with: 90 minutes Trust 2 hours
• An understanding of how You will leave with:
EQUALITY AND
the impact of unconscious FORMAT OF DELIVERY FORMAT OF DELIVERY
bias can be reduced. Virtual Delivery • A greater understanding Virtual Delivery
of LGB health and social
inequalities relevant to the
DATES FOR DELIVERY Trust DATES FOR DELIVERY
28th April 20th April
13th May 20th May
10th June 23rd June
FOR STAFF
15th July 19th July
8th September 13th September
12th October 13th October
24th November 17th November
9th December 6th December
WHERE TO GO FOR WHERE TO GO FOR
MORE INFORMATION MORE INFORMATION
Booking via ESR Booking via ESR
Email for more information Email for more information
leedsth-tr.editeam@nhs.net leedsth-tr.editeam@nhs.net
Khushbukht.sajid@nhs.net Khushbukht.sajid@nhs.net
rebecca.mcmanus1@nhs.net rebecca.mcmanus1@nhs.net
33
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DIGNITY KEY INFORMATION
AT WORK AIMED AT
All staff but subject to manager approval
ADVISORS
DURATION
Full day
A Dignity at Work Advisor is a voluntary role
and is open to any member of staff who
would like to help staff members who feel FORMAT OF DELIVERY
they have a dignity at work concern e.g. Virtual Delivery
bullying, harassment, discrimination, such as
racism, sexism, homophobia or transphobia, or
anything other which makes a member of staff DATES FOR DELIVERY
feel uncomfortable 5th May
23rd September
You will leave with: 30th November
• The skills and knowledge to support staff
members who feel they havea dignity at WHERE TO GO FOR
work concern MORE INFORMATION
Booking via ESR
Email for more information
leedsth-tr.editeam@nhs.net
Khushbukht.sajid@nhs.net
rebecca.mcmanus1@nhs.net
34
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BME ALLYSHIP KEY INFORMATION
SUPPORT AIMED AT
All staff at LTHT
SESSION
DURATION
2 hours
Gain an insight into the BME Staff Network
at LTHT. Appreciate the scope of racial
inequalities within the NHS workforce. Gain an FORMAT OF DELIVERY
insight into the current position at LTHT. Virtual Delivery
You will leave with:
DATES FOR DELIVERY
• An understanding of the narrative behind 22nd April
the need to ensure a positive experience of 12th May
BME staff - ‘Where we want to be & How 17th June
will get there’ 20th July
14th September
20th October
3rd November
16th December
WHERE TO GO FOR
MORE INFORMATION
Booking via ESR
Email for more information
leedsth-tr.editeam@nhs.net
Khushbukht.sajid@nhs.net
rebecca.mcmanus1@nhs.net
35MANAGEMENT SKILLS WELL-LED PROGRAMME COMMUNICATION WELL-BEING TECHNICAL SKILLS LIVING THE LEEDS WAY PATIENT EXPERIENCE
RACE KEY INFORMATION
TRANSGENDER KEY INFORMATION
EQUALITY AIMED AT
All staff at LTHT
AWARENESS AIMED AT
All staff at LTHT
TRAINING TRAINING
DURATION DURATION
90 minutes 2 hours
An introduction to the legislative journey of This learning burst aims to answer general
race equality in the UK to present day legal questions from attendees in regards to trans
protection against racism in the workplace and FORMAT OF DELIVERY topics. Basic terminology is discussed along FORMAT OF DELIVERY
patient environment. Virtual Delivery with our legal obligations and legislation Virtual Delivery
around medical & personal record keeping.
You will leave with: The training also identifies how we can
DATES FOR DELIVERY provide the best possible support to our trans DATES FOR DELIVERY
• An understanding of why legal protection 22nd April colleagues and patients. Content also covers 29th April
against racial discrimination and racial 26th May support for Managers of staff members 17th May
harassment is so vitally important both 24th June who are considering, have previously or are 9th June
nationally and locally within the Trust and 22nd July currently transitioning 12th July
support available to individual employees 16th September 9th September
and Managers. 4th October You will leave with: 21st October
18th November 15th November
1st December • A basic understanding of how to support 15th December
trans colleagues and patients.
WHERE TO GO FOR WHERE TO GO FOR
MORE INFORMATION MORE INFORMATION
Booking via ESR Booking via ESR
Email for more information Email for more information
leedsth-tr.editeam@nhs.net leedsth-tr.editeam@nhs.net
Khushbukht.sajid@nhs.net Khushbukht.sajid@nhs.net
rebecca.mcmanus1@nhs.net rebecca.mcmanus1@nhs.net
36
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DISABILITY AND DIGNITY AT
REASONABLE ADJUSTMENTS WORK
Learn what the definition of ‘disability’ means KEY INFORMATION An explanation of what the Trust means by KEY INFORMATION
under The Equality Act 2010 and who is ‘dignity at work’, why dignity at work is so
provided extra protection as a disabled person important and who to contact if you feel you
by law. Explore the important difference AIMED AT have not been treated with dignity at work. AIMED AT
between the Social and Medical Model of All staff at LTHT All staff at LTHT
Disability before being introduced to the duty You will leave with:
to make reasonable adjustments and how it
should feature in the working environment, DURATION • An understanding of what is meant by the DURATION
ensuring disabled are in a position to reach 2 hours term “dignity at work” and what to do if 90 minutes
their full work potential. you are not been treated with dignity at
work.
You will leave with: FORMAT OF DELIVERY FORMAT OF DELIVERY
Virtual Delivery Virtual Delivery
• An understanding of legislation around the
duty of making reasonable adjustments.
DATES FOR DELIVERY DATES FOR DELIVERY
13th April 21st April
19th May 6th May
16th June 8th June
14th July 7th July
15th September 22nd September
6th October 14th October
11th November 10th November
14th December 8th December
WHERE TO GO FOR WHERE TO GO FOR
MORE INFORMATION MORE INFORMATION
Booking via ESR Booking via ESR
Email for more information Email for more information
leedsth-tr.editeam@nhs.net leedsth-tr.editeam@nhs.net
Khushbukht.sajid@nhs.net Khushbukht.sajid@nhs.net
rebecca.mcmanus1@nhs.net rebecca.mcmanus1@nhs.net
37
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