RETAIL PANEL: HOW ARE YOU ADAPTING IN A TRANSFORMING WORLD? - Thursday May 10, 2018 - BOMA Toronto
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Thursday May 10, 2018
RETAIL PANEL: HOW ARE YOU ADAPTING
IN A TRANSFORMING WORLD?
Thank you to our 2018 corporate partners
INDUSTRY MEDIA PARTNER:
Moderator
John Crombie
Senior Vice President, Retail Canada & Business
Development
SVP Triovest
Panelists and Retail Industry Leaders: Maryanne McDougald Jeff Ross John Giddings Senior Vice President Senior Vice President, Leasing VP Retail Management First Capital Realty and Tenant Coordination Oxford Properties Management Services RioCan
The Future of Retail in a Transforming World … How Are You Adapting? Prepared for: BOMA Toronto Prepared by: John G. Crombie Senior Vice President, Retail Leasing Canada Triovest Realty Advisors Inc. jcrombie@triovest.com 416-471-5416 May 10th 2018 This report contains information available to the public and has been relied upon by Triovest Realty Advisors on the basis that it is accurate and complete. Triovest Realty Advisors accepts no responsibility if this should prove not to be the case. No warranty or representation, express or implied, is made to the accuracy or completeness of the information contained herein, and same is submitted subject to errors, omissions, change of price, rental or other conditions, withdrawal without notice, and to any special listing conditions imposed by our principals. Triovest Realty Advisors, Brokerage - 2018
Future of Retail in a Transforming World Overview of the Canadian Retail Real Estate Market
RETAIL IN CANADA – YE 2017 RETAIL SALES 2017 E-COMMERCE 2017 INVESTMENT SALES FOR RETAIL 2017 YE Estimated at $588 Billion (up about 7%) Estimated at $38.7 Billion (6.5%) YE Estimated at $8.3 Billion Source: Colliers Research / eMarketer / Morguard & CBRE
RETAIL IN CANADA
RETAIL SPACE IN CANADA
TOTAL SQUARE FOOTAGE BY SHOPPING CENTRE RETAIL TYPE:
✓ 611 million SF of Shopping Centres (total of 3,742)
✓ 238 million SF of Power Centres
✓ 100+ million SF of Street Front Retail (38m in Toronto)
SHOPPING CENTRE PER SQUARE FOOT BY CAPITA:
RETAIL IN CANADA TOTAL NATIONAL SQUARE FEET BY RETAIL SECTOR IN CANADA RETAILERS IN CANADA ✓ Top 100 Retailers in Canada control over 76% of the non- automotive sales ✓ 50% of Canada’s leading retailers are foreign owned and operated (largely US) ✓ An estimated 50% of all luxury retail sales are driven by tourism. MAJOR RETAIL CHAINS PER SQUARE FEET PER CAPITA BY CITY
Future of Retail in a Transforming World STRENGTHS OF THE CANADIAN MARKET
RETAIL MARKET - STRENGTHS CONSUMER CONFIDENCE: REACHING NEW HIGHS QUALITY INVESTORS: 12% OF PENSIONS IN CRE PRODUCTIVITY: $767 PSF/ANNUM (+1.5%) Sources: OECD / CBRE Research / ICSC Research
RETAIL MARKET - STRENGTHS POPULATION GROWTH: UP ACROSS CANADA INVENTORY IN BALANCE: 5.3M SF NEW IN 2017 TOURISM: UP 15% IN CANADA IN 2016 Sources: Environics / CBRE Research / Statscan Moneris
Future of Retail in a Transforming World WEAKNESSES OF THE CANADIAN MARKET
RETAIL MARKET - WEAKNESSES CONSUMER DEBT: ALL TIME HIGH MINIMUM WAGE: INCREASING TO $15 MORE VACANCY: TARGET NOW SEARS 20M+ SF
Future of Retail in a Transforming World Some Fundamental Changes Happening in Retail
RETAIL CHANGES NEW CONSUMER MARKET: 6 GENERATIONS
RETAIL CHANGES YOUNGER CONSUMERS: WANT EXPERIENCE OVER PRODUCTS
RETAIL CHANGES E-COMMERCE THREAT: MALL RISK MAP FOR 2020 Source: Green Street Advisors - 2016
RETAIL CHANGES
AMAZON THREAT: THE ELEPHANT IN THE ROOM
Source: Emarketer Inc / BloombergRETAIL CHANGES E-COMMERCE STILL EARLY STAGES: PROJECTED DEVELOPMENT
RETAIL CHANGES
MASSIVE U.S. STORE CLOSURES: 2017 & 2018 (YTD)
Three Principal takeaways:
1. Weak demand for apparel
persists.
2. Pure-play retailing is
fashionable again.
3. More retailers are facing
reality especially department
stores
Source: Fung Global Retail & Technology / Company ReportsRETAIL CHANGES LOSS OF THE DEPARTMENT STORES: WHY LESS LOCATIONS? Source: Green Street Advisors - 2016
RETAIL CHANGES OFF-PRICE RETAILERS: CONSUMER SHIFT IN APPAREL Source: Fung Global Retail & Technology / Company Reports
Future of Retail in a Transforming World So What is the Future of Retail?
APOCALYPSE? THERE IS A PREDICTION THAT NEARLY 25% OF ALL SHOPPING MALLS IN U.S. WILL BE CLOSED IN THE NEXT 5 YEARS! Source: CNN Money
Apocalypse is a silly word. It means complete destruction.
People will always need to buy stuff. Therefore, retail and
physical stores will never go away.
They will just look different.
The retail stores of the future are in front of us already. They
will be one-part Amazon, one-part Starbucks, one-part Bonobos
and one-part Ikea, shrouded in the customer-focused ethos of a
casino.
Christopher Walton, former vice president of Target Store of the Future.FUTURE RETAIL TRENDS THE FUTURE OF RETAIL WILL BE CUSTOMER-CENTRIC
FUTURE RETAIL TRENDS PREDICTION: MOST SUCCESSFUL SC WILL BE IN 4 CATEGORIES
Future of Retail in a Transforming World The Latest Trends in Retail … Are You Adapting?
RETAIL TRENDS MALL RENOVATIONS: THE BIG IS GETTING BIGGER
RETAIL TRENDS URBAN RETAIL FORMATS: GOING SMALLER TO GROW BIGGER
RETAIL TRENDS EXPERIENCE: IT’S ALL ABOUT CREATING FUN
RETAIL TRENDS FITNESS GROWTH: A BIG WORKOUT
RETAIL TRENDS MIXED USES: BUILDING RENTAL APARTMENTS ON EXISTING RETAIL TORONTO, March 5, 2018 -- RioCan REIT announced today its new residential brand, RioCan Living™, as it capitalizes on and unlocks the intrinsic value of the company’s vast portfolio of major market properties. RioCan Living cultivates opportunities to turn selected existing retail shopping centres into vibrant, mixed-use communities, marking RioCan’s official, and permanent, entry into the residential market
RETAIL TRENDS
EXPERIENCE: FOOD & BEVERAGE AS THE NEW ANCHOR
Department stores have
been considered anchors
and key drivers of customer
visits since before the
shopping centre was
born. That is now changing.
We are observing a new
phenomenon—restaurants
and food services are
becoming the new
anchors. While this applies
to upgraded food courts in
malls, we are also seeing Eataly – Has locations in New York City & Chicago.
many stores introduce cafés
and other forms of food
services within their
footprint. Burberry in
London, Ralph Lauren in
Paris, and Kit and Ace in
North America are all
introducing various forms of
food services to their
The café inside Frank & Oak’s stores—hoping to attract
flagship Toronto location. more and longer visits.
Saks Fifth Avenue Food Hall,
Toronto.RETAIL TRENDS FOOD HALLS: TREMENDOUS GROWTH PROJECTIONS IN U.S. Source: Cushman & Wakefield
RETAIL TRENDS GROCERY: BATTLE FOR “CLICK & COLLECT” BUSINESS In Canada, online grocery shopping represents less than 1 per cent of the overall $120-billion of annual sales, analysts estimate. But those sales are expected to rise at three to four times the rate of those made in-store, making up 3 per cent of total sales by 2019. Loblaw plans to add close to 100 more of its e-commerce order pickup stores this year to its currents 48 Source: Globe & Mail, Profitero
RETAIL TRENDS “DINING IN” IS THE NEW “DINING OUT” RESTAURANT DELIVERY SERVICES: US INTERNET USER
RETAIL TRENDS
OMNI-CHANNEL: ONLINE RETAILERS GETTING PHYSICAL
Toronto’s Pearson International Airport
is now home to the world’s first-ever
TripAdvisor store, and more are planned
for 2018. The retail space is a
partnership with Atlanta-based Paradies
Lagardère, which operates more than
850 stores and restaurants in 98
airports, globally.
The retail space, located in Pearson
Airport’s Terminal 1 Domestic, is as
much experiential as it is about the
products contained within. In addition to
offering travel essentials, the store
includes a large, interactive screen that
visitors can use to learn more about
Toronto and the surrounding area.
Customers can access the latest
TripAdvisor reviews and traveler photos
for nearby hotels, attractions and
restaurants.
Source: Retail InsiderRETAIL TRENDS
BRICKS & MORTAR STORE WITH NO STOCK TO SELL?
Nordstrom will open its first “Nordstrom Local” store next
month in Los Angeles, testing a new model for the
fashion retailer: a small, neighborhood ‘hub’ that will have
no clothing in stock and will focus instead on digital sales,
customer service and tailoring.
Nordstrom has managed to ride a rough decade for full-
line department stores by responding to the trends that
are disrupting the retail market — developing its e-
commerce capabilities and expanding its off-price
Nordstrom Rack stores.
The Local effort, if successful, could add another
element. It’s “the first downscaling of the department
store concept,” said Neil Saunders, managing director at
GlobalData Retail.
The company says customers will be able to come to the
3,000-square-foot store in West Hollywood to meet with
“personal stylists” while drinking wine or beer, try on
clothes the stylist ordered in advance for them, and pick
up online orders the same day. They can also get a
manicure or have clothes tailored.RETAIL TRENDS EXPERIENCE: MORE HEALTH & WELLNESS IN MALLS Source: Fung Global Retail
RETAIL TRENDS TECHNOLOGY: SMART MALLS ARE RESHAPING THE PHYSICAL SHOPPING EXPERIENCE Source: Fung Global Retail
RETAIL TRENDS POP UPS: WAY TO TEST PRODUCT, CREATE EXCITEMENT AESOP at Nordstrom in Vancouver Well.ca at Shops of Don Mills, Toronto NIKE in Vancouver IKEA in Downtown Toronto
RETAIL TRENDS
BRIDGING THE GAP BETWEEN “CLICKS & BRICKS”
Oxford Properties officially launched its in-mall multi-vendor
rotating temporary retailer initiative, called CONCEPT, at
Toronto’s Yorkdale Shopping Centre. The new space addresses
the trend of integrating pop-up retail into malls. CONCEPT
spans about 3,600 square feet. CONCEPT will change at
regular intervals, providing brands exposure to consumers in
Canada’s most productive mall, without the long-term
commitment that is typically required
Cominar has launched an innovative multi-purpose retail
space at Mississauga’s Dixie Outlet Mall, which is free of
charge. It’s part of a trend where mall landlords are adding
space for pop-up retail and non-conventional uses to malls,
to keep things fresh and to keep customers coming back.
The new 3,100 square foot space is called The Dixie Living
Room.
Source: Retail InsiderRETAIL TRENDS
THINK SMALL TO BE BIG: MICRO-MALL CONCEPT
Micro-Mall’ Concept ‘RAAS’ Looks to
Expand After Initial Success
The future of retail may very well lie in the idea
of micro malls - smaller spaces created within
bigger malls that allow local and emerging
retailers the ability to set up shop in a quick
manner and develop their business. Mark
Ghermezian, part of the family that developed
West Edmonton Mall and other big
international shopping centres, helped develop
the Retail as a Service (RAAS) concept which
launched at WEM last fall. “We wanted to
create a platform that empowered and gave
relevance to emerging and local stores. We
really felt that there is a whole market of so
much talent and so much good products out
there and they’re prohibited today from
opening up a brick and mortar store,” said
Ghermezian.
Source: Retail InsiderRETAIL TRENDS
RETAILERS WORKED UP: STAPLES + WORKBAR
What is Workbar?
It's an innovative, communal approach to
coworking where people share the same
space. It allows you to connect and
collaborate with a diverse, talented pool of
professionals while still having the
flexibility to work the way you want.
Workbar at Staples will have three
coworking spaces in the Boston metro
area. Each location will feature a unique
mix of premium workspaces, from
conference rooms to private phone areas
to collaborative spaces. Meet, focus,
share, socialize. Get it all done.
Workbar and Staples announced a collaboration to bring Workbar spaces to Staples stores.
The first three Workbar @ Staples spaces will be located in the Danvers, Norwood and
Brighton – suburban ‘Spokes’ roughly North, West and South of Workbar’s urban Boston
‘Hubs’.RETAIL TRENDS WHEN CANADA LEGALIZES POT … PIZZA SALES WILL GO UP 30%
Thank You! This report contains information available to the public and has been relied upon by Triovest Realty Advisors on the basis that it is accurate and complete. Triovest Realty Advisors accepts no responsibility if this should prove not to be the case. No warranty or representation, express or implied, is made to the accuracy or completeness of the information contained herein, and same is submitted subject to errors, omissions, change of price, rental or other conditions, withdrawal without notice, and to any special listing conditions imposed by our principals. Triovest Realty Advisors, Brokerage - 2018
Upcoming Events
Celebration of Excellence Gala
May 23, 2018 | 5:00 pm – 9:00 pm
Fairmont Royal York Hotel
2018 Spring Golf Classic
May 31, 2018 | 7:00 am – 4:30 pm
Station Creek Golf ClubThank you.
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