Scotland Corporate Responsibility Report 2006/07 - Amazon S3
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Scotland Corporate Responsibility Report 2006/07
About BAA Scotland
About BAA Scotland BAA Scotland owns and operates Aberdeen, Edinburgh and Glasgow airports.
From the Chairman 1 We directly employ almost 1,200 people across our three airports in a diverse
BAA and climate change 2 range of management, operational and support roles.
Local community 4 Our airports are the gateways to Scotland, combined total of 42,130 tonnes of air
Engagement locally 4 welcoming millions of visitors every year. cargo and freight during 2006/07. They
Community investment 6 A record 20.7 million passengers used our are the engines that help drive Scotland’s
The local economy 8 airports during 2006/07, an increase of economy, linking Scottish business to the
2.6% on the previous year, travelling to or key financial and commercial markets of
The local environment 10 from 130 destinations across the globe. In the world.
Noise 10 partnership with the Scottish Government,
Surface access 12 Visit Scotland, Glasgow City Marketing As passenger numbers increased, we
Energy use 14 Bureau and other agencies, we work hard invested £39 million on new terminal
Air quality 16 to improve our international connections, facilities and airfield developments in
Waste 17 bringing the world closer to Scotland. 2006/07. Flagship projects completed
Water quality 18 During the past year, our airports launched during the past year included a £3 million
Water consumption 19 over 40 new services, 29 of them to departure lounge extension at Aberdeen,
Biodiversity 20 international destinations. the £19 million South East Pier development
at Edinburgh and a £10 million extension
Delivering for passengers 22 But our airports are much more than to the international departure lounge and
Safety and security 22 gateways. They support thousands of arrivals area at Glasgow Airport. Over the
Service 24 jobs, directly and indirectly, across course of the next ten years, BAA Scotland
Scotland and generate investment will invest more than £500 million across
Our people 26 opportunities for businesses across a wide its three airports. This investment is funded
spectrum of commercial interests. They entirely from our own resources and
Health and safety 28 are an important hub for Scottish based delivered at no cost to the Scottish taxpayer.
importers and exporters, handling a
Managing corporate responsibility 30
Assurance statement 34
About our report
This corporate responsibility report, for the stakeholder audiences: our employees,
twelve-month period from April 2006 to local communities, business partners,
March 2007, addresses our performance government and non-governmental
on a wide variety of environmental, organisations. We recognise the
economic and social issues. It sets out importance of all of our stakeholders and
our annual target and benchmarks our welcome your feedback on any of the
performance against those targets. issues contained within this report.
A selection of our environmental reporting To provide us with feedback, please email
is subject to independent assurance by us at corporateresponsibilityscotland@
Environmental Resources Management baa.com or call us on 0141 848 4299. In
Limited (ERM) to ensure that we provide a addition to this report, BAA Limited has
complete and accurate picture of our published a group corporate responsibility
performance. ERM’s assurance statement report, which sets out our progress across
can be found on pages 34 to 35. our seven UK airports. The document
is available to view or download at
The information contained within this www.baa.com/corporateresponsibility.
report while intended to account for our You may find it helpful in setting the
performance also informs our different context for this report.
From the Chairman
From the Chairman
For me, being the custodian of Scotland’s three busiest airports is about more
than connecting Scotland to the rest of the world.
Our airports are lifelines, providing addressing this monumental challenge
valuable social and economic opportunities and providing a legacy of which our
for business, commerce, trade and leisure. children and their children are proud – Corporate responsibility is about much
not frightened. more than our impact on our immediate
We provide jobs for thousands of people environment and on the climate. It is
across Scotland, supporting many more We must not shirk our responsibility to about our relationship with our staff, our
in related industries and we help drive future generations. And at BAA, we won’t. communities and Scotland’s business
Scotland’s economy, through the consistent sector. It is our duty to invest in and support
delivery of the high-quality investment and But if we are to find genuine solutions to our communities, to grow our airports in a
customer service which allows our airports climate change, we need to move that responsible and sustainable manner, and to
to meet the demands of a modern, debate on to a more sensible level – a provide the network of worldwide routes
changing Scotland. debate based on potential economic and that allows Scottish business to compete
scientific solutions, not simply local action in a truly global market.
Today, our passengers are ever more to curb travelling.
demanding, and rightly so. They expect This report records our progress in these
the best from us. They tell us what we The Stern Report, commissioned in 2006 crucial areas. But it also sets our vision
do right and, more importantly, what by the UK Government, shows that for the sustainable growth of Scotland’s
we do wrong. aviation contributes just 1.6% of global busiest airports and our determination to
CO2 emissions. Even with the forecast deliver for the communities we serve, for
This relationship with our stakeholders growth in worldwide aviation, the the businesses that help drive Scotland’s
is essential for a business which is at industry’s impact is expected to grow to growth and for the millions of air
the centre of a dynamic and responsive just 5% by 2050. travellers who use our airports every year.
industry. We continue to invest to grow
our airports and to provide the kind of To put those figures into context, road I hope you find this report useful and
quality and customer care our passengers transport and energy production would welcome your views of our
expect. But as we grow and invest, we represent 10.6% and 24% of current performance and particularly where we
are mindful of our enduring responsibility global emissions respectively. So, this is a might improve in the years ahead.
to the wider community. challenge we must all face, as individuals,
as businesses and as governments.
There is no greater challenge facing the
world today, than climate change. But we cannot be complacent. While Stephen Baxter
other industries face up to the climate Chairman
As the father of three young children, change challenge, aviation must also BAA Scotland
I desperately want to be part of the put its house in order. It is a challenge
generation which is remembered for we have willingly accepted at BAA.
BAA Scotland Corporate Responsibility Report 2006/07 | 1
BAA and climate change
BAA and climate change
Climate change is an important issue for BAA. As CO2 emissions from aviation
are projected to rise in future years, we are committed to reducing our own
impacts, and to help reduce the impacts of the aviation industry as a whole.
The issue Taking into account non-CO2 impacts,
the Intergovernmental Panel on Climate
Scientists agree that human activity is Change (IPCC) estimates that aviation
having a measurable effect on the earth’s accounts for around 3.5% of the total
climate, with significant impacts on global human contribution to climate change.
temperatures and weather patterns. The By 2050, the IPCC estimates that aviation
main cause is the emission of carbon will account for around 5% of human
dioxide (CO2) associated with the burning contribution to climate change, although
of fossil fuels. its figures range from 3.5% to 15%.
• Ground emissions from vehicles used by
Aircraft emissions represent a small but The UK proportion of emissions from passengers and staff to get to and from
growing contribution to climate change, aviation is higher than the global figure the airport
and this needs to be addressed. because the UK is an international • Ground emissions from vehicles and
aviation hub. Current CO2 emissions from aircraft on the airfield.
Globally, the proportion of greenhouse aviation are 6% of the UK total (around
gas emissions from aviation is currently 10 million tonnes of CO2). The projected Our approach
relatively small. The Stern Report uses a growth in air transport means emissions
figure for aviation of around 1.6% of from aviation will rise at a time when the Under the Kyoto Agreement, the UK is
global CO2 emissions. UK and Scottish Governments have set committed to reducing its emissions of
new targets to significantly reduce CO2 greenhouse gases to 12.5% below 1990
However, we recognise that aviation’s emissions from the economy as a whole. levels. This is to be achieved between
impact on climate change comes not The UK Government predicts that 2008 and 2012.
just from CO2 emissions. Other emissions aviation could account for around 21% of
such as nitrogen oxides (NOx) and effects the UK’s total carbon emissions by 2050. In March 2007, the UK Government
such as jet engine ‘contrails’ (condensation published a Climate Change Bill proposing
trails) also have an impact. Contrails may Aside from flight operations, there are a binding reduction in CO2 emissions of
also lead to the formation of cirrus cloud. other ways that the air transport industry 60% by 2050. More recently, the Scottish
Today, new aircraft are 70% more fuel and our airports contribute to global Government began consulting on a
efficient than 40 years ago and 20% warming. These include: separate Climate Change Bill with a target
better than ten years ago. There is • Greenhouse gas emissions generated by of cutting CO2 emissions in Scotland by
uncertainty over the exact scale of these the production of the energy used in 80% by 2050.
impacts and more research is being airport buildings and operational
conducted to quantify this. facilities
6%
the percentage of CO2 emissions that are attributable
to aviation from the UK’s total
2 | BAA Scotland Corporate Responsibility Report 2006/07
Although flight operations cause Technological and operational Emissions trading
aviation’s biggest impact on climate improvements
change, we are committed to playing our Emissions trading represents the most
part in achieving these goals, both at an Aircraft manufacturers have delivered economically efficient and environmentally
airport and industry level. impressive improvements in fuel efficiency effective way of aviation addressing the
over the past 30 years, and expect to impacts of its emissions. When carbon
At BAA Scotland, we assist and support continue to make improvements with each trading is achieved in Europe, part of the
the work programme of our parent new generation of aircraft and engine climate change impact from aviation will
company, BAA Limited, in addressing design. The new Boeing 787 Dreamliner, be offset by reductions in other industries,
aviation’s impact on the world’s climate. due for delivery to airlines in 2008, is but paid for by the aviation industry,
expected to be 20% more fuel-efficient ultimately through the price of tickets.
Where we have direct control over carbon than existing aircraft. Meanwhile, European
emissions, such as energy use in our manufacturers have set a target for new We are working closely with key
facilities, we aim to lead the airport aircraft in 2020 to be 50% more efficient stakeholders in Europe – including
industry in managing them. Where we do than new aircraft in 2000. government, industry and NGOs – to
not have direct control over emissions, for build support for incorporating aviation
example in the case of flight operations, There are also significant opportunities into the EU Emissions Trading Scheme.
we will continue to use our influence to to make air traffic control more efficient.
lead changes. The ‘Single European Sky’ is a project The current European Commission
to integrate European air traffic control proposal is to incorporate aviation by
Emissions from flights systems. The International Air Transport 2011. BAA views action at a European
Association (IATA) has predicted that 12% level as an interim step towards
To develop and promote measures to of global aviation CO2 emissions could be integration in the global climate change
minimise emissions from aircraft, BAA’s saved if air traffic control systems and policy framework.
strategy has two main elements: routes were made more efficient.
1) To work with the aviation industry to You can read more about how our
promote technological and operational However, aviation is growing at a faster parent company is addressing climate
improvements. 2) To provide support to rate than technology can reduce change in BAA’s corporate responsibility
policymakers to incorporate aviation into emissions and at present there is currently report at
emissions trading. no significant alternative to burning www.baa.com/corporateresponsibility.
kerosene. Therefore, cost-effective policy
measures also need to be developed.
BAA Scotland Corporate Responsibility Report 2006/07 | 3
Local community
Local community
This section of the report describes the way in which we engage with the local
communities around Aberdeen, Edinburgh and Glasgow and how our airports
deliver benefits to their local economies.
Engagement locally Our customers include the passengers
travelling through our airports, the airlines
carrying them, retailers and many other
The issue tenants. Our principal dialogue with
passengers is through our Quality of
BAA Scotland has many different Service Monitor (QSM) survey. Each year
stakeholders who take a keen interest we interview thousands of passengers
in what happens at our airports. to help us understand customer
Our stakeholders include employees, perceptions and to improve levels
passengers, airlines, local communities, of service. We meet local authorities to understand
media, trade unions, pressure groups, the concerns of those affected by our
suppliers, regulators and local and The Airport Consultative Committees airports and to help meet their needs as
national government. (ACCs) are the largest consultation we expand our business. By sharing our
forums. They are independently chaired objectives at an early stage we give local
Our approach and have a wide membership including authorities the opportunity to influence
representatives of local authorities, our development plans before we apply
We have a strong commitment to the local community councils, business leaders, for planning permission.
communities around our airports and we the aviation industry and members
seek to operate and grow our business by of the local community. They meet At each of our airports, we are focused
agreement with our neighbours, where quarterly with airport senior managers. on communicating directly with our local
possible. Our three airports have well communities. In 2006, a new quarterly
established stakeholder communication We engage regularly with government newsletter was established at Edinburgh
programmes which allow us to understand officials and politicians at a national, Airport, which is now sent to over 10,000
stakeholder issues and maintain constructive regional and local level to understand households. A similar publication will
dialogue about how they impact on their their position on key policy areas and soon be launched at Glasgow Airport.
local communities and the environment. to communicate our own views. We Following the publication of our draft
recognise that many environmental and 25 year Master Plans in 2005/06, we
We communicate with our stakeholders social challenges, such as climate change, held an unprecedented level of dialogue
throughout the year, both formally need to be tackled using effective public with our community neighbours and their
through industry initiatives and informally policy frameworks. representatives. Taking account of the
as part of our day-to-day business. results of the consultations, revised Master
Plans for Aberdeen, Edinburgh and
Glasgow airports were launched during
£84,000
funding from The BAA Communities Trust
to help local projects
4 | BAA Scotland Corporate Responsibility Report 2006/07
the latter part of 2006 and we continue Edinburgh Airport distributed its community At the same time, we continue to listen
to have ongoing dialogue with many local newsletter to more than 10,000 households to the views of our passengers. Glasgow
communities about our long-term in November and July. The newsletter, Airport has taken the lead with new
development plans. which covers a wide range of issues, allows “Meet the Manager” sessions, giving
direct contact with a large number of local passengers the opportunity to talk face
Positive engagement with our employees residents and has been positively received. to face with senior airport bosses about
is equally important for the long-term their travel experience. Similar sessions
success of our business. We engage with In November 2006, we commissioned are planned over the coming year at
them formally through trade union MORI to undertake a survey in the Aberdeen and Edinburgh Airports.
consultation and employee surveys as communities around our airports. A total
well as through appraisals, Managing of 1,633 people were asked to provide
Director road shows and meetings. their views on the issues they face living
close to a major airport. The results
Our performance showed that overall, community attitudes
are favourable towards our airports. At
During 2006/07, we conducted 17,042 Aberdeen, 78% of respondents gave
QSM interviews with passengers across a favourable rating, at Edinburgh it was
our three airports. The results of these 75% and at Glasgow the favourable
interviews are used to drive customer rating was also 78%.
service improvements across a wide range
of activities such as speed and ease of Our plans
check-in, security processing, building
cleanliness and passenger information. During 2007, we will continue to reinforce
the positive relationships and strong links
In addition to the QSM interviews, we have built with our stakeholders
our three airports each distributed ten through practical action and maintaining
e-bulletins to more than 17,500 recipients regular, clear and open channels of
to inform passengers of improvements to communication.
airport services, new routes and other BAA
travel services. The number of people who In addition to our established local
have signed up to receive these bulletins activities, we plan to widen our
confirms they are a valuable passenger engagement programme to other parts
communication tool. of Scotland, within our main catchment
areas. We aim to meet a broad range of
Over the past year, our three airports held stakeholders, with whom we would not
their Consultative Committee meetings normally have the opportunity to engage,
every quarter providing representatives in an effort to better understand their
of local authorities, community councils, views, and discuss ways in which we can
business leaders, the aviation industry work together to promote Scotland and
and members of the local community its airports.
with a remit to represent the interests of
the passenger.
BAA Scotland Corporate Responsibility Report 2006/07 | 5
Local community
Organisations interested in applying for
funding from the BAA Communities Trust
should contact their nearest airport for
further information.
The Trust focuses on three main areas:
• supporting local community activity
around our airports by giving grants to
help local schools or to fund skills
development programmes
• initiatives proposed by airport staff such
as fundraising and volunteer activities
• charities which support overseas
development and create development
opportunities through aviation and
travel for young people in the UK.
Our performance
In 2006/07, we supported 136 community
Community investment environmental issues, support local based projects to the value of £183,692.
education and skills programmes for In addition, over 280 staff volunteered
The issue young people, and encourage 2,721 hours with a value in excess of
volunteering projects. £40,000. In kind contributions such as
The presence of an airport or any other meeting room hire, catering and gifts
major business can have both positive This community investment is carefully amounted to more than £41,000. By
and negative impacts for local focused on three principle areas of working in partnership with local people
communities. Our airports bring positive activity – education, environment and and groups, we are making a positive
benefits to local communities such as sport – and targeted in areas where our contribution to the communities around
many thousands of jobs, as well as skills, resources and efforts will our airports.
opportunities to travel. However, we complement and add value to local
recognise that there are also negative communities. We also look to support During the year, our three airports
impacts. At BAA Scotland, we have a projects which complement our core secured £84,000 of funding from
strong commitment to the local business competences and give our staff the BAA Communities Trust to help
communities around our airports and we opportunities for professional and local projects.
seek to operate and grow our business by personal development.
agreement with our neighbours where Education and skills
possible. We listen closely to the concerns The BAA Communities Trust also plays a
expressed by local communities and have significant part in funding local We are committed to helping young
a strong track record of taking action community projects around our airports. people develop key skills to build
in response. The Trust receives 0.15% of BAA’s pre-tax satisfying and rewarding careers which
profits each year and has donated over add to the country’s prosperity.
Our approach £4 million to projects across the UK in its
first ten years. It also aims to encourage The BAA Scotland Outreach programme,
We work hard to gain and maintain the staff volunteering and working with a unique partnership with the National
trust of the communities around our young people in communities associated Trust for Scotland and the Prince’s Trust
airports. We continue to aspire to raise with, or local to, our business. has delivered nine projects across our
knowledge and understanding of three airport locations. Almost 100 young
6 | BAA Scotland Corporate Responsibility Report 2006/07
people involved in the Prince’s Trust The Edinburgh Airport Youth Games We recognise and reward this volunteering
projects and living in our airport are the city’s largest annual youth through BAA’s I-Volunteering Awards.
communities have had the opportunity to sporting event, involving over 1,000 Since its launch in 2004, £300,000 has
participate in practical conservation work young people from 40 schools. The been donated to community projects and
which raises self esteem, promotes team 2006 Youth Games, formally opened local charities, and 565 employees have
work, builds character and engenders by the Scottish Sports Minister, was the taken part in the awards scheme. During
wider community benefits. The National biggest in its seven year history. 2006/07, 58 employees from our three
Trust for Scotland has gained in excess airports applied for an award, raising
of 400 hours of volunteering time that Working in partnership with The almost £24,000 for good causes in
they would otherwise have had to pay Lighthouse, Scotland’s Centre for Scotland in the process.
for and over 30 BAA Scotland staff have Architecture, Design and the City, and
volunteered their time and expertise to The Royal Commission on the Ancient and At Aberdeen, Kenny Adams, of the
help promote active citizenship and work Historical Monuments of Scotland, BAA Airport Fire Service, raised £1,500 for
opportunities with the young people. Glasgow hosted a cross community the Archie Foundation at Aberdeen’s
project involving current and retired airport Sick Children’s Hospital after running
BAA launched a dedicated education staff, local students, members of the Rolls the London Marathon.
website – ‘Take Off and Learn’– in autumn Royce Heritage Club and aviation
2006. It provides resources for teachers enthusiasts to produce a booklet Our plans
and information for young people who commemorating the work of architect Sir
want to find out more about training and Basil Spence as part of the airport’s 40th We will continue to focus on partnership,
skills programmes at our UK airports. Port anniversary. The booklet was distributed to working with local people to develop,
Glasgow High School in Inverclyde was all passengers and staff on the airport’s create and contribute to initiatives that will
one of two UK schools to win £1,000 40th anniversary on 27 June 2006 and has make a difference to the local communities
worth of new computer equipment after since been distributed world-wide. An around our airports. We will support
entering a competition on the site. exhibition celebrating Spence’s work was Government and industry led initiatives
held at the airport in December 2007. A to raise standards in education.
At Aberdeen, the Mither Kirk Project gala dinner held in Glasgow City
provides a focal point in the centre of Chambers to mark the 40th anniversary of We plan to build on the success of the
the city for local people and visitors the opening of Glasgow Airport raised Youth Games at Edinburgh and Glasgow
to learn about its history as well as more than £18,000 for the Scotland/ and expand the concept to Aberdeen.
providing education and entertainment Malawi Partnership and Yorkhill Children’s
opportunities. Foundation. We will promote a programme and culture
of employee volunteering, ensuring we
Aberdeen Airport is also the venue for Volunteering support individuals who give up their time
the Young Fire Fighters Association. to undertake community activities.
Every week eight pupils from Dyce We encourage our employees to volunteer
Academy and Kemnay High School attend and fundraise in the local community by
the airport fire station to take part. The giving them up to six days paid leave for
aim of the unit is to raise social awareness, approved volunteering activities every year,
develop confidence, encourage team subject to operational requirements.
work, understand the needs of others,
have fun and learn valuable skills which During 2006/07, 280 BAA Scotland
may one day save lives. employees gave 2,721 volunteering hours
to community projects.
BAA Scotland Corporate Responsibility Report 2006/07 | 7
Local community
The local economy
The issue
Aviation is important for the global
economy and contributes significantly to
the UK’s economic well-being. Many
businesses have supply chain activities
that are at least partly reliant upon the
airfreight sector. Air travel also facilitates
international tourism which in turn
supports thousands of jobs in the tourism
and hospitality sector, industries which
are at the heart of Scotland’s economy.
Our approach
Our airports are central to the ongoing
prosperity of local and regional
economies. BAA Scotland remains
committed to ensuring that communities (BSC). This shared service centre provides airports each year. In 2006/07, passenger
around our airports derive as much social a wide range of financial and technical numbers grew by 2.6% to 20.7 million,
and economic benefit as possible. We support functions for BAA’s seven UK with an 8.8% rise in international traffic
maintain an active interest in the work of airports. Opened in 2000, the BSC initially fuelling the growth.
local and national business organisations employed just 40 people.
to ensure that we remain responsive to BAA Scotland is focused for consistency
social and economic trends in the wider Our performance on the long term, creating an environment
community. These organisations include: in which Scottish business can thrive
• Local authorities BAA Scotland’s three airports enjoyed a through increased connectivity, and in
• Scottish Enterprise and its local agencies year of sustained growth, as international which our passengers enjoy the highest
• Scottish Chambers of Commerce and increased, and new investments paved standards of service.
local chambers of commerce the way for future success.
• Scottish Council for Development Route development
and Industry. Our route development fund continued
to attract new airlines to Scotland, Scotland’s economy relies on a strong
BAA Scotland directly employs almost including Delta, Finnair and SkyEurope, network of domestic and international air
1200 staff in Scotland – 455 staff at and supported the expansion plans of links. New routes create new opportunities
Glasgow, 459 at Edinburgh and 250 at more established airlines such as EasyJet for Scottish business, help promote
Aberdeen. Staff are employed across a and Flyglobespan. Over 40 new services inbound tourism, and deliver more
diverse range of roles including security, were launched in 2006/07 as a result of choice for Scottish travellers.
airfield operations, finance, development BAA’s commitment to improve Scotland’s With direct links to around 130
and supply chain. In addition, our airports connectivity, with many more also destinations worldwide, Scotland
support thousands of jobs across each confirmed for 2007/08. has never been better connected.
airport campus, with thousands more
across Scotland, including airline crew, Looking to the future, BAA Scotland’s In 2006/07, we invested more than
handling agents, retailers, caterers and airports published master plans setting out £20 million in support of new routes
cargo handlers. their plans for responsible and sustainable through our route development fund.
growth. These blueprints re-affirm BAA’s Since the fund’s launch in 2002, BAA
At Hillington Park, close to Glasgow long-term commitment to Scotland, to the Scotland has invested £95 million on
Airport, BAA employs a further 295 cities we serve, and to the growing route development with the aim of
people at its Business Support Centre numbers of passengers who use our
8 | BAA Scotland Corporate Responsibility Report 2006/07attracting new airlines to Scotland, and Capital investment Supply chain
supporting existing carriers. This funding
provides discounts on published landing As passenger numbers grow, so too does Our airports are an integral part of
charges, and marketing support. the demand for additional capacity across Scottish business life, with each airport
the three airports. Over the next ten years, supporting an extensive framework of
Our investment helped deliver 45 new UK BAA Scotland will invest some £500 million local and national suppliers. This network
and international services in 2006/07, in its airports. This investment will be met includes cleaning, waste management,
including flights to Hamburg, Berlin, entirely from BAA’s own funds, at no cost trolley management, landscaping,
Madrid, Zurich, Kristiansand and Atlanta. to the taxpayer. maintenance, printing and stationery
supply. In 2006/07, BAA Scotland had
Support for new airlines is also provided During 2006/07, BAA invested some a supply chain spend of £74 million.
by organisations such as Glasgow City £39 million on capital projects, including
Marketing Bureau, Visit Scotland and the new £19 million south east pier at Master plans
the Scottish Government, working in Edinburgh Airport. This major investment
partnership to promote Scotland as a offers additional capacity within the Each airport published detailed 25 year
business and leisure destination. terminal, as well as new retail and master plans in 2006/07. These ambitious
lounge facilities. documents, delivered after unprecedented
Traffic public consultation involving local and
New terminal developments at Glasgow national stakeholders, provide
Passenger numbers across the three included the completion of a new a platform for the sustainable development
airports continued to rise during 2006/07 passenger ‘skylounge’, part of a £10 of Scotland’s main airports. The master
as a result of BAA’s investment in route million expansion of the international plans will be reviewed every five years,
development. Overall, passenger numbers departure and arrival facilities. The project in line with Government guidance. In the
rose by 2.6% to 20.7 million. also included the refurbishment of the meantime, we will continue to engage with
existing international departure lounge. our key stakeholders around the future
International traffic grew by 8.8% during The airport’s domestic and international development of our airports.
the year, boosted by new long haul flights search areas were also refurbished and
to Orlando and Atlanta and a host of rebranded as part of our ongoing Our plans
European destinations. During the year, investment in airport security.
our long haul passengers topped the New air links create opportunities for
million mark for the first time. At Aberdeen, work was completed on business and tourism in Scotland and
a £3 million extension to the departure we will continue the investment in route
As Scotland’s network of direct lounge, providing greater circulation development that has transformed
international flights grows, so the need space and an improved retail and catering travel options to and from Scotland in
for passengers to connect via hub airports offering for passengers. In December 2006, recent years.
in the south diminishes. Consequently, Aberdeen City Council granted permission
domestic traffic fell slightly as more people for a 300 metre runway extension. BAA is also committed to working with
opted to fly direct to and from Scotland. The initial design work is now underway, the Scottish Government, local
Glasgow Airport was the busiest in with the first phase of the project due for authorities, Visit Scotland and Glasgow
Scotland with 8.8 million passengers in completion in 2009. A £5 million expansion City Marketing Bureau to ensure that
2006/07, an increase of 0.5% on the of the international arrivals hall is scheduled Scotland continues to harness the
previous year. At Edinburgh, passenger for completion at the same time, boosting opportunities afforded by a strong
numbers grew to 8.6 million, a rise of 2%. Aberdeen’s credentials as a major international route network.
International traffic to and from the capital international gateway.
grew by more than 20%. Meanwhile, at
Aberdeen, passenger numbers passed the
three million mark. By year end, passenger
numbers had increased by 10.6% to
3.3 million, confirming Aberdeen’s status
as the fastest growing of BAA’s seven
UK airports.
BAA Scotland Corporate Responsibility Report 2006/07 | 9The local environment
The local environment Our performance
In December 2006, the UK Government
published a review of the progress made
by airports around the UK in implementing
the 2003 White Paper, The Future of
Air Transport. The progress report
Aviation has significant economic and lifestyle benefits which need to be showed BAA Scotland is making good
balanced with the environmental impacts at a global and local level. progress delivering the Government’s
BAA works hard to mitigate the negative impacts of its operations and White Paper objectives. It also cited
that of airlines, on the local environment. Glasgow and Edinburgh airports as
examples of good practice for their action
Noise Our approach to control and mitigate noise exposure
through well established noise and track
The issue Our objective is to work with our keeping systems.
communities and airlines to find a balance
Aircraft noise is an important issue for that promotes the social and economic At Aberdeen, the number of noise
local communities, and one that we see benefits of aviation, while addressing – complaints rose from 72 in 2005 to 82
as a priority. Noise is created largely from wherever possible – the needs of our in 2006/07. However, during the same
aircraft approaching or taking off from neighbours. We listen closely to period, the number of aircraft movements
airports and ground noise such as taxiing comments from our local communities (each landing or departure) increased by
aircraft or engine testing. Considerable and investigate and respond to all noise 5% from 112,527 to 118,836.
progress has been made in reducing complaints. In the event that an aircraft
individual aircraft noise in the last 30 breaches agreed noise thresholds, BAA At Edinburgh, there were 279 noise
years and today’s aircraft are significantly will fine the airline, with the proceeds complaints during the year. This was a
quieter. Our ongoing objective is to gain donated to a community fund. BAA also significant increase on the 131 complaints
the trust of our stakeholders by provides financial incentives in order to received in 2005/06, though analysis of
demonstrating that we are using best encourage airlines to operate cleaner, historic monthly data indicates the rise
practicable means to minimise existing quieter aircraft, while penalising aircraft was in part attributable to the airport’s
aircraft noise impacts. which are old, less fuel efficient and introduction of a 24 hour free phone
generate noise levels significantly higher noise enquiry line in early 2006. Aircraft
than modern aircraft. At an industry level, movements increased very slightly from
BAA is also working with airlines and 127,120 in 2005/06 to 127,297 in 2006/07.
manufacturers to design quieter, cleaner
engines. In addition, to support our night At Glasgow, a noise enquiry line was
operations, our airports voluntarily adopt introduced in January 2007 to
the UK Government’s night-time noise complement the airport’s existing
restrictions which were introduced to package of noise mitigation measures.
curb noise levels at much larger airports, The commitment to establish this facility
such as Heathrow, Gatwick, Stansted was outlined in the airport’s master plan,
and Manchester. published in October 2006.
70%
The more fuel efficient modern aircraft
are compared to 40 years ago
10 | BAA Scotland Corporate Responsibility Report 2006/07Glasgow Airport received 51 complaints noise levels) based upon 2006 actual
in 2006/07, compared with 28 during the flight numbers. We will also undertake
previous year. In the same period, aircraft a revision of all existing noise protocols
movements decreased marginally from to reflect current air transport movements
110,906 in 2005/06 to 110,086. at the airports.
We have made it easier for our local Our plans include a commitment to
communities to report noise issues work with our air traffic service provider,
through the introduction of dedicated National Air Traffic Services, to bring
telephone lines at Edinburgh and about the introduction of continuous
Glasgow. Although the number of descent approaches (CDA) to our airports.
complaints has risen, the ratio is very low CDA is an important flying technique for
compared to total aircraft movements at reducing the noise of approaching aircraft
each of our three airports. It is also close to airports. It involves starting a
important to remember that not all continuous steady descent from 6,000
complaints and enquiries we receive are feet, or higher, rather than following a
attributable to aircraft using our airports number of short descents to set ‘cleared’
– for example, some complaints relate to altitudes and joining the three degrees
private and military flight operations, as approach glide-slope from below, as is
well as police helicopter movements. normally required by Air Traffic Control.
Our plans A revised noise strategy document will
be publicised.
On 1 April 2007, we introduced new
financial measures to help control noise
from aircraft. This included a doubling of
the fines for aircraft that breach agreed
noise thresholds – the surcharge for
breaches up to three decibels is now
£1,000, and £2,000 for any breach of
three decibels or over. We also increased
the surcharge for Chapter 3 aircraft,
which are amongst the oldest and
noisiest. These measures help encourage
airlines to invest in new, modern aircraft.
During 2007, we will create new noise
footprint maps to meet our obligations
under the Environmental Noise
(Scotland) Regulations 2006, as well as
commissioning a new set of 16 hour LEQ
noise contours (which depict average
BAA Scotland Corporate Responsibility Report 2006/07 | 11The local environment
Surface access airport to drop-off and pick-up transport network around the airport.
passengers). We also encourage a shift A second taxi concession was appointed
The issue towards the use of parking facilities and, to meet growing demand particularly
more recently, shared trips through use of from business travellers. Whilst taxis are
Traffic volumes to and from airports can either flexible (demand responsive) bus not the most sustainable form of
contribute to congestion because of the services or shared taxis. We are in the transport, we are working to make taxi
large numbers of passengers, employees process of relaunching staff car share journeys as efficient as possible through
and supplier vehicles accessing them on a schemes and investigating a range of the introduction of taxi sharing.
daily basis. This congestion causes greater incentives to encourage staff to use public
carbon (CO2) emissions and has a transport or consider alternatives, such BAA Aberdeen’s surface access strategy,
negative impact on local air quality. as cycling. 2002 to 2007, sought to increase the
percentage of passengers using public
The airport master plans, published in In 2006, we reached an agreement with transport from 4.5% to 7%. During
2006, set out at a strategic level our the then Scottish Executive to enable the 2006/07, according to the BAA retail
commitment to improving surface access construction of the Edinburgh and profiler survey, the percentage of people
to our airports in line with the goals set Glasgow Airport Rail Links, (EARL) and using public transport actually increased
out in the UK Government’s 2003 (GARL). We are actively working with to 6.2%. Therefore this target is on course
Aviation White Paper. Scottish Partnership for Transport to to be achieved by the end of 2007. A new
progress the GARL project – now set for strategy for the period 2008 to 2012
Our approach completion in 2011 – and continue to will set out proposals to further increase
work with the Scottish Government on public transport use and will include
Our primary objectives are to increase their planned replacement to EARL. We improved links between the airport
passenger and employee use of public continue to work with the promoter of and Dyce Rail Station.
transport and to reduce our impacts the Edinburgh Airport Tram Link, TiE,
on the road networks surrounding to help ensure the successful delivery of A number of new bus services were
our airports. that project. introduced at Edinburgh Airport during
2006/07, including a night service (Lothian
Local stakeholders, including transport Our performance Buses N22) providing a connection to the
users, providers, regional transport airport throughout the night to and from
partnerships and local authorities, play At Aberdeen, we work closely with the city centre and Leith, and a direct
a key role in developing, promoting transport providers to develop new bus service to Fife every 30 minutes
and operating public transport services routes and increase the frequency of (Stagecoach 747). We also supported the
around each airport. We work with existing services. The airport is a founding introduction of the new ‘Edinburgh
stakeholders through individual airport member of the Dyce Transport Shuttle’ bus service offering a door to door
transport forums to agree strategies Management Organisation (DTMO), connection to city centre destinations and
and targets to increase the use and which introduced a new bus service (the worked with Horsburgh Coaches to deliver
frequency of public transport. They 777 Kirkhill Commuter) operating at peak a new bus service (777) linking the airport
were instrumental in the production of periods from residential areas with large with West Lothian.
our surface access strategies and will concentrations of airport employees to
support us as we pursue these new the airport and nearby industrial estates. Changes to the airport forecourt were
targets. Where the use of public transport The Aberdeen Airport Business implemented during 2006 to prioritise
is not a feasible option for passengers, Development Forum chaired by our public transport vehicles to the inner
our strategies aim to reduce the Managing Director has, as part of its forecourt, with all private car drop-offs
proportion of ‘kiss and fly’ journeys remit, the task of promoting and relegated to an outer forecourt area.
(where friends and family drive to the supporting improvements to the public
12 | BAA Scotland Corporate Responsibility Report 2006/07Public transport mode share 2006/07
(years)
Glasgow Edinburgh – Aberdeen
25
20
15
years 10
5
0
Apr-Jun 06 Jul-Sep 06 Oct-Dec 06 Jan-Mar 07
In February 2007, Edinburgh Airport environment for passengers. These Our plans
published its surface access strategy changes helped increase the percentage
detailing action to further increase the of people using public transport to 9.4% During this year, our key focus will be the
already high number of passengers using for 2006/07. delivery of our new surface access
public transport, and reduce private strategies, a process already underway at
vehicle movements. The strategy aims to During 2006/07, Arriva Scotland West Edinburgh. In partnership with local
increase the proportion of public introduced new services (Arriva 6/6B) authorities, the Scottish Government, and
transport use from its current level of connecting the airport with the nearby local transport agencies, we will work –
22.8% (moving annual average) – one of towns of Johnstone, Linwood and Bridge across our three airports – to increase the
the highest of any regional UK airports – of Weir. It offers an important link for proportion of passengers accessing our
to 27% by 2011. passengers and airport employees. airports by public transport and deliver a
wider choice of transport options for staff
Initiatives include a possible new taxi In January 2007, the Scottish Parliament and passengers, including bus, tram and
sharing scheme, real time bus information voted in favour of proposals for a rail services.
and a staff car share scheme. Glasgow Airport Rail Link (GARL)
between the airport and Glasgow Central
Like Edinburgh, Glasgow Airport took Station. The new Scottish Government
steps in 2006 to prioritise public has committed its support to GARL and
transport, moving buses and licensed the project remains on course for
taxis to the inner forecourt, adjacent to completion in 2011.
the terminal and creating a new drop-off
zone for private vehicles in the outer
forecourt. The move has resulted in a
noticeable drop in congestion in the
forecourt area and a cleaner, safer
BAA Scotland Corporate Responsibility Report 2006/07 | 13The local environment
Energy use Our performance Total CO2 emissions from fixed sources
in 2006/07 (Tonnes)
The issue BAA’s CO2 targets are based on future
infrastructure development needs and
16,777
Burning fossil fuel in flight is the aviation forecast passenger growth. Throughout
industry’s biggest environmental impact. the year, each airport sets targets to
However, it is the ground level carbon reduce gas and electricity use within the
footprint of our airports over which we terminal and associated infrastructure,
11,762
have some influence, even though this is including car parks and street lighting.
a small fraction of the total. Excluding the
fuel burnt by aircraft in the process of Empowering staff to make a difference
7,175
landing or taking off, ground level has also been critical – for example,
greenhouse gas emissions are caused security teams turning off baggage x-ray • Actual 2006-07
mostly by aircraft taxiing, airport vehicles, machines during non-operational periods, • Target 2006-07
12,343
18,614
A Aberdeen
7,157
vehicles used by passengers and staff to and airfield operations teams liaising with B Edinburgh
get to and from the airport, and energy National Air Traffic Services to operate C Glasgow
use on the airport campus. optimum lighting levels on the runway. A B C
Our approach Aberdeen Airport reduced its total CO2
emissions by 95 tonnes in 2006-7 against
Our primary focus to date has been on the previous year’s performance, despite Our plans
reducing the CO2 emissions attributable the challenge of 10.6% passenger
to our use of energy to run our buildings growth. Total emissions for the year were Ongoing infrastructure development at
and other infrastructure. 7,175 tonnes, just above the target of the airports will inevitably increase the
7,157 tonnes. demands for electricity and gas, and will
By 2010, BAA Limited is committed to further stretch our CO2 reduction targets.
delivering a 15% reduction in absolute Edinburgh Airport’s total CO2 emissions If we are to meet those targets, it is vital
CO2 emissions from energy use compared for 2006-7 were 11,762 tonnes. This that we build energy efficient measures
to 1990 levels. At BAA Scotland, we play was 5% better than our target for the into all maintenance, repair and
an important part in achieving these year. This was delivered through an construction projects.
reductions. By 2020 BAA, as a whole, is investment in variable speed drives on
aiming for a 30% reduction in CO2 the building chillers, the installation of Beyond 2010, we are working towards
emissions from our fixed assets compared back-end valves on the boilers and the overall BAA strategy of reducing CO2
to 1990. several changes to make the building to 30% below 1990 levels by 2020.
management system more efficient.
Within the terminal, the lighting system As a step towards delivering these
has been adjusted to make maximum use targets, we are developing site-wide
of natural light in line with changes in the energy reduction strategies across our
seasons. We also carried out trials in the three Scottish airports.
multi-storey car park, altering the lighting
system depending on capacity.
During 2006/07, Glasgow Airport’s total
CO2 emissions were 16,777 tonnes, almost
11% better than the target and 634
tonnes less than the previous year. See
the case study opposite for information
on how this target was accomplished.
14 | BAA Scotland Corporate Responsibility Report 2006/07Case study: Energy savers
During 2006/07, Glasgow Airport sought to
engage staff at all levels and across all
departments on the issue of energy
consumption. A Service Improvement Program
(SIP) event involving BAA staff members was
held to explore the issue of climate change and
suggests ways in which the airport could play its
part by reducing gas and electricity use. The
cross campus event provided information on
energy use to airport staff, our business partners
and passengers, and was supported by a range
of public and private sector bodies. As a direct
result of the campaign, energy champions were
appointed from each department to drive the
environmental message forward.
We will prepare an action plan to reduce
emissions associated with ground
operations by working with airline
partners and handling companies and
the implementation of our airport surface
access strategies will reduce vehicle
emissions on our sites.
We have committed to offset emissions
from the business flights of our
employees since 1 December 2006. We
are measuring mileage and estimating the
consequent emissions as an interim
measure while reviewing which type of
offset to purchase. We are assessing the
best system for recording our business
road mileage with a view to offsetting
that impact in future.
At Glasgow, as part of the major extension
of the terminal building set for completion
in Autumn 2008, we will invest in energy
efficient equipment that will help the
airport to meet its CO2 targets.
BAA Scotland Corporate Responsibility Report 2006/07 | 15The local environment
Air quality direct control. Our objectives are to Our plans
achieve industry good practice in airport
The issue air quality management and to work with The results of the study are expected to
local authorities and communities to be published in late 2007 and the results
Air quality is an issue of concern both ensure we achieve the objectives and will be shared with relevant local
locally and nationally. Airport operations targets of the Government’s air quality authorities. This report will identify areas
lead to a variety of emissions which affect strategy. where action is needed to improve air
local air quality – aircraft and road quality and will help inform our future
vehicles at and around our airports emit a Our performance strategies going forward.
number of pollutants, particularly
nitrogen dioxide (NO2) and fine particles In order to better understand the air
(PM10). The UK Government and Devolved quality around our three Scottish airports,
Administrations have recently published the target for 2006/07 was to carry out
their revised air quality strategy, which an air quality study. The aim of this study
has the primary objective of access to was to build on an earlier study in 2004
outdoor air without significant risk to and to identify if the remodelling of the
human health. forecourts at Glasgow and Edinburgh
airports had created any impact on air
Our approach quality. Work on the study began in
December 2006 and involved six months
To manage air quality, we address the of monitoring with diffusion tubes placed
emissions for which we are responsible at various locations around each airport.
and work in partnership with other
airport users, such as airlines, to reduce
emissions over which we do not have
16 | BAA Scotland Corporate Responsibility Report 2006/07Waste selection of goods. Our focus then moves Our plans
to treatment of the waste stream,
The issue encouraging re-use, recycling, re- Increasing our recycling, and reducing the
processing and composting. amount of waste that goes to landfill, will
There is growing focus on waste again be a key focus area in the year
management performance in the UK and Our performance ahead. We will continue to improve
Scotland. There is an urgent need to awareness and educate our employees
reduce the volume of waste going to The total volume of our managed waste and our tenants on the importance of
landfill, partly related to limited capacity, stream in 2006/07 was 5,095 tonnes, a effective waste management.
but also because the UK and Scotland are decrease of 3.8% compared with the
not fully realising their potential to previous year. At each of our three airports, we
increase the recycling of waste materials. are aiming to achieve a general
At Aberdeen Airport, total managed waste recycling rate of 30% by
Waste is generated from a number of waste was 506 tonnes in 2006/07, an 31 December 2008.
sources at the airports, notably from increase of 10% on 2005/06. This
aircraft, catering, offices, shops, increase was attributable to the strong We are working with our current waste
construction as well as the maintenance passenger growth experienced at contractor to address the recent decrease
activities carried out. BAA’s activities Aberdeen and equates to 0.19kg of in recycling rates and to assess the
generate only about 10% of each waste per passenger. Disappointingly, the viability of new technologies such as
airport’s total waste. level of recycling fell from 28.9% in material recycling facilities and energy
2005/06 to 24.7% in 2006/07. recovery plants. As part of this work, we
`The National Waste Plan´ establishes the are also looking to introduce a
direction of the Scottish Government’s At Edinburgh Airport, total managed transparent charging mechanism for
policies for sustainable waste waste was 1,874 tonnes in 2006/07, a business partners to drive waste
management. It is built around a major decrease of 12% on the previous year. minimisation and recycling performance.
commitment of funding by the This equates to 0.22kg of waste per
Government to transform Scotland’s passenger. The recycling rate fell to 21%
record on waste reduction, recycling, in 2006/07 down from 24% in 2005/06.
composting and recovery.
The volume of managed waste also
Our approach decreased at Glasgow Airport to 2,715
tonnes during 2006/07, down marginally
We manage around 5,000 tonnes of from 2,733 tonnes in 2005/06. Waste per
airport waste in Scotland each year, passenger remained steady at 0.306kg,
excluding the waste from our own airport though in common with Aberdeen and
construction and refurbishment Edinburgh Airports, the recycling rate fell
programme. Our overall aim is to mitigate to 19.9% in 2006/07 compared with
the growth in the cost of waste 23.6% in 2005/06. The major contributor
management to the business by ensuring to the marked decrease in recycling was
a responsible approach to airport waste, the additional security restrictions
reflecting national and local external following the August 2006 security alert.
sustainability objectives. Working on the This led to the widespread confiscation
principal of the waste hierarchy – reduce, and disposal of items that were no longer
recycle, re-use – our first priority is to allowed in hand baggage, such as liquids,
reduce the amount of waste through creams and gels.
improved efficiency and more thoughtful
BAA Scotland Corporate Responsibility Report 2006/07 | 17You can also read
