Shannon Hood, CTRS, CCLS Joy Parker, M.S. Ed, CVA - Virginia Service

Shannon Hood, CTRS, CCLS
  Joy Parker, M.S. Ed, CVA

Objectives
After attending this presentation, participants will be
able to:
 Define the difference between therapy, facility,
  support, and service dogs
 Identify dogs covered under the American with
  Disabilities Act (ADA)
 Appropriately screen dogs for entrance into public
  facilities

CHKD Animal Assisted
   Intervention Programs
 Buddy Brigade Pet Therapy Program
    60 Dogs
    Volunteer driven

 Facility Dog Program
    3 Dogs
    Employee driven

Definitions

     Therapy Dog: A dog that might be trained to
      provide affection and comfort to people in
      hospitals, retirement homes, nursing homes,
      schools, hospices, disaster areas. There are no
      known national standards for Therapy Dogs.
      Therapy dogs are in most cases peoples’ pets who
      have a propensity to be well mannered.

(Companion Animals, 2017)

CHKD Pet Therapy

                        60 Dog Teams Visit Per Month

                        2017 Meaningful Interactions: 12,311

 Inpatient Units
 Blood & Cancer Disorder Center
 Child Abuse Program waiting room area
 Outpatient Rehab Therapy Services

Pet Therapy
Using highly-trained dogs to visit patients
  to achieve the following benefits:
 Reduce stress and anxiety

 Decrease loneliness

 Increase patient social
  interaction

 Promote a general feeling of
  well-being

 Provide a source of comfort

 Promote a patient-friendly
  community image

 Boost staff morale

Definitions
    Facility Dog: Work at the side of health care workers
      and educational professionals in settings such as
      rehabilitation centers, hospitals, hospices and special
      education classes. These dogs are a natural motivator
      for students and patients of all ages.

(CCI, 2017)

CHKD Facility Dog Program
             Koji
        •    Behavioral Medicine
        •O   Outpatient Clinic
        •    Owned by Physician
        •    Participates in individual
        •          therapy sessions
        •

CHKD Facility Dog Program
               Meki
       •
           •   Child Abuse Program
       •       Handler - Licensed Clinical
       •         Social Worker
       •       Forensic Interviews & Therapy
       •         Sessions

Meki did his first forensic
                                    interview a couple of weeks
                                    ago and I asked the client (12
                                    year old female) what it was
                                    like having him in the
                                    interview with her, she stated
                                    “it was like having my mom
                                    with me, warm, comfortable,
                                    like I wasn’t alone”.

     Laura Kanter, LCSW &           He has learned to pop
                                    bubbles when clients engage
                                    in deep breathing through
       Facility Dog Meki            blowing bubbles.
Children's Hospital for the Kings
Daughter Child Abuse Program

CHKD Facility Dog Program
            SaraLee

            Child Life Program
            Handler - Manager of Child
                  Life Department
            Interacts with inpatient
            population to comfort,
            motivate & challenge

SaraLee at work!

SaraLee At Work

Facility Dog Role
   Provide Companionship
   Perform physical tasks (picking up &
     carrying items, opening doors, alerting to
     sounds & pulling wheelchairs)
   Serve as an icebreaker/social bridge in social situations
    and in the community
   Improve speech, increase responsibility & increase self-
    esteem
   Work in variety of environments such as hospitals,
    court rooms, rehabilitation centers & schools

(CCI, 2017)

Facility Dogs are not trained to:
 Alert to seizures or to medical conditions
 Remind someone to take their medication
 Do any safety work/ protection work/guide work

Definitions
    Companion/Emotional Support Dog: Provides
      companionship, relieves loneliness and helps with
      depression, anxiety and phobias; special training to
      perform tasks are not required

       These dogs are not
     covered under the ADA
      or any Federal Law as
      having Access Rights.
(ADA National Network, 2017)

Definition
   Service Dog: Service animals are defined as dogs that
   are individually trained to do work or perform tasks for
   people with disabilities.
   Examples of such work or tasks include:
    Guiding people who are blind
    Alerting people who are deaf
    Pulling a wheelchair
    Alerting/protecting a person who is having a seizure

    The work or task a dog has been trained to provide must
         be directly related to the person’s disability
(ADA, 2017)

ADA : What you Need to Know
      Under the ADA, State and
         local governments,
      businesses, and nonprofit
    organizations that serve the
     public generally must allow
   service animals to accompany
    people with disabilities in all
   areas of the facility where the
          public is normally
            allowed to go.

(ADA, 2017)

ADA : What you Need to Know
     Staff cannot:
      Ask about the person’s disability
      Require medical documentation
      Require a special identification card or training
       documentation for the dog
      Ask that the dog demonstrate its ability to perform
       the work or task.

     *Allergies and fear of dogs are not valid reasons for denying
     access or refusing service to people using service animals.

(ADA, 2017)

WAVY News 10

(Wavy, 2017)

Who is likely to encounter
           service animals?
Point of Entry Staff:

 Information Desk
 Emergency
  Department
 Patient Registration
 Admitting
 Outpatient Centers

Service Dogs

What Are The 2 Questions Allowed
          by the ADA?
 Is the dog required because of a disability?

 What task has the dog been trained to perform?

Questions?

Shannon Hood, CTRS, CCLS   Joy S. Parker, M.S. Ed., CVA
Manager Child Life         Director Volunteer Services
Shannon.Hood@chkd.org      Joy.Parker@chkd.org

References
ADA. (2011, July 12). ADA requirements: service animals. Retrieved from
         http://www.ada.gov/service_animals_2010.htm

ADA National Network. (2017, August 24). Service animals and emotional support
        animals. Retrieved from https://adata.org/publication/service-animals-
        booklet

CCI. (2017, August 16). Facility dog. Retrieved from http://www.cci.org/assistance-
          dogs/Our-Dogs/facility-dogs.html

Companion Animals. (2017, August 24). Therapy dogs. Retrieved from
        https://www.companionanimals.org/therapy-dogs/

Wavy. (2017, January 27). Veteran and his service dog denied access to currituck
         county building. Retrieved from
         http://www.wavy.com/2017/01/26/veteran-and-his-service-dog-denied-
         access-to-currituck-county-building/