SIR GANGA RAM HOSPITAL - Notice Inviting E-Tenders For Supply of various hospital items under different

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SIR GANGA RAM HOSPITAL - Notice Inviting E-Tenders For Supply of various hospital items under different
SIR GANGA RAM HOSPITAL

      Notice Inviting E-Tenders
                      For

Supply of various hospital items under different
  tender groups: Group II, III, V, and VI & VII
           for a period of two years
                  (2020-2022)
TABLE OF CONTENTS

S no   Description                                       Page no
1      Tender over view , schedule and important dates   2,3
2      Tender cost and EMD details                       3
3      E-Tender & Tender document checklist              4,5,6
4      Instructions to tenderers                         6,7
5      General terms & conditions                        8,9,10,11
6      Special instructions                              11,12,13,14,15
7      Assistance to tenderers                           15
8      Nonmoving / short expiry / expiry                 15,16
9      Penalty clause                                    16
10     Payment terms                                     16
11     Sample requirements.                              17
12     Resolution of dispute                             17,18
13     Specimen 1                                        19,20
14     Specimen 2                                        21
15     Specimen 3                                        22
16     Specimen 4                                        23,24

                                                                          Page 1 of 24
SIR GANGA RAM HOSPITAL
                             RAJINDER NAGAR, NEW DELHI –110060
                             NOTICE INVITING E- TENDERS
                                       FOR SUPPLY
                               OF VARIOUS HOSPITAL ITEMS
                                   JUNE 2020 – MAY 2022

Sir Ganga Ram Hospital, New Delhi, (hereinafter referred as Tenders Inviting Authority
invites Online Bids for various tenders under different groups as enclosed in Schedule of
Requirements through e-procurement portal for Supplies to Sir Ganga Ram Hospital for a
period of two years from the date of conclusion of Rate contract.

TENDER information manual with detailed terms, eligibility, specifications / EMD
details/ other conditions can be downloaded from e-procurement portal
http://etender.sgrh.com and also from our website www.sgrh.com.

                                    Tender Group Details

 Group II -Surgical & Disposable stores     Gauzes, Bandages, Cotton, IV sets,
                                            Disposable Store ,Cannulas, Blood
                                            Sets, Syringes, etc. &Various
                                            Disposables for OT, Casualty, etc. &
                                            other Medical consumables.
 Group III-General & Misc. Stores           Biodegradable       Polythene
                                            Bags,     Housekeeping       /
                                            Cleaning Products/
                                            Plastic /Enamel wares / S.S. Items etc.
 GROUP V- Stationery Store                  Office and Computer stationary.
 GROUP VI -Printing Store                   Printing of various investigations
                                            Requisitions, reports, forms, register etc.
 Group –VII- Maintenance & Engineering Electrical, Hardware, Petro chemical items
 stores.

                                                                                  Page 2 of 24
Tender Schedule and Important dates

 Date of Issue/Publishing of Tender            14th Nov 2019 : Thursday

 Start Date and time for registration and    18th Nov 2019 : Monday
 filing of tender documents & financial bid. 10:00AM

 Last date and time for registration &         6th December 2019 : Friday
 submission of Tender documents                5:00 PM

 Last date and time for submission of          4th January 2020: Saturday
 financial bid.                                5:00PM

                              Tender Cost & EMD Details:
       Tender Cost for each Group is Rs.11800/-inclusive of GST @ 18% (Non-Refundable)

       EMD Amount (Refundable after successful completion of tender)

      Group II: Surgical & Disposable Store: Rs.3,00,000/-(Rs.Three Lakh only)

      All Other Groups – III , V , VI & VII   Rs. 1,00,000/- (Rs. One Lakh Only)

TENDERS FOR ALL GROUPS: - is to be submitted only online through e-tender portal:
http://etender.sgrh.com

Tenderers are advised to go through eligibility, General terms & conditions, Special terms and
conditions carefully and comply strictly with dates mentioned.

The tentative period of contract will be 01/06/2020 to 31/05/2022.

                                                                                    Page 3 of 24
E-TENDER

As per the directives of Administration, this tender document has been published on the
tender portal https://etender.sgrh.com the Tenderer are required to submit soft copies of
their bids electronically on the Portal. The instructions given below are meant to assist the
Tenderer in registering on the Portal, prepare their bids in accordance with the requirements
and submitting their bids online on the portal. More information useful for submitting online
bids on the portal may be obtained at: https://etender.sgrh.com

Tenderers are advised to refer “Instructions to tenderers” for complete guidelines and
procedures required to file e-tender.

Queries should be addressed to Tender inviting authority as mentioned under the head:
Assistance to Tenderers

                        Tender documents checklist
                  GROUP II-SURGICAL & DISPOSABLE STORES

 S NO    DOCUMENT TO BE UPLOADED                                REFERENCE
 1       Tenderer information form                              Specimen 1
 2       Copies of partnership deed / certificate of            As per constitution of firm
         registration / Memorandum of association in case
         of corporate / Cash flow statement if any
 3       Profit & Loss statement for last financial year:       Stamped and signed copies
         2018-2019
 4       Copies of the applicable quality certificates like     Stamped and signed copies
         CE/ISO/FDA or Licenses by competent Authorities
         / proof of registration fee paid in case of renewal
         applied.

 5       Market standing certificate for last 2 years           Stamped and signed copies
         2017-2018 & 2018-2019 for products / firms.
 6       List of institutions where quoted items are being      Other hospitals / Govt.
         supplied                                               procurement agencies /
                                                                organizations.
 7       Performance report for last 2 years                    Any 2 organizations.
 8       Copies of Income tax return filed for last financial   Copies of
         year: 2018-2019                                        acknowledgement
 9       Copy of GST registration certificate.                  Issued by Government of
                                                                India
 10      Copies of GST return filed for last 3 months:          Copies of
         Aug , Sep & Oct: 2018-2019                             acknowledgements
 11      Copy of PANCARD of firm/proprietors                    Issued by Income tax
                                                                department.
 12      Banker details of tenderer                             Complete name, address
                                                                                   Page 4 of 24
with details.
13     Affidavit on non-judicial stamp paper of Rs 100/-      Specimen-2
       duly notarized stating that the firm has not been
       blacklisted/disqualified in past by any govt. and/or
       Private organization and there is no vigilance/CBI
       case pending against the firm.
       No case has been filed against the firm/company in
       National Company Law Tribunal (NCLT) / no
       notice has been received by the tenderer from
       NCLT.
14     Affidavit on non-judicial stamp paper of Rs 100/-      Specimen-3
       duly notarized stating that the rates quoted by the
       firm in no event exceeds the lowest price for which
       the firm sells/proposes to sell the items / or items
       of identical nature to other hospital / organization
       or person.
15     Authorized distributor certificate in case, the        Company’s certificate
       tenderer is a distributer / Marketing firm.
16     Acceptance cum acknowledgement of Terms &              Specimen-4
       Conditions

                       Tender documents checklist
                      All other Groups- III, V, VI & VII

S NO   DOCUMENT TO BE UPLOADED                                REFERENCE
1      Tenderer information form                              Specimen 1
2      Copies of partnership deed / certificate of            As per constitution of firm
       registration / Memorandum of association in case
       of corporate / Cash flow statement if any
3      Profit & Loss statement for last financial year:       Stamped and signed copies
       2018-2019
4      Market standing certificate for last 2 years           Stamped and signed copies
       2017-2018 & 2018-2019 for products / firms.
5      List of institutions where quoted items are being      Other hospitals / Govt.
       supplied                                               procurement agencies /
                                                              organizations.
6      Performance report for last 2 years                    Any 2 organizations.
7      Copies of Income tax return filed for last financial   Copies of
       year: 2018-2019                                        acknowledgement
8      Copy of GST registration certificate.                  Issued by Government of
                                                              India
9      Copies of GST return filed for last 3 months:          Copies of
       Aug , Sep & Oct: 2018-2019                             acknowledgements
10     Copy of PANCARD of firm/proprietors                    Issued by Income tax
                                                              department.
                                                                                 Page 5 of 24
11     Banker details of tenderer                             Complete name, address
                                                              with details.
12     Affidavit on non-judicial stamp paper of Rs 100/-      Specimen-2
       duly notarized stating that the firm has not been
       blacklisted/disqualified in past by any govt. and/or
       Private organization and there is no vigilance/CBI
       case pending against the firm.
       No case has been filed against the firm/company in
       National Company Law Tribunal (NCLT) / no
       notice has been received by the tenderer from
       NCLT.
13     Affidavit on non-judicial stamp paper of Rs 100/-      Specimen-3
       duly notarized stating that the rates quoted by the
       firm in no event exceeds the lowest price for which
       the firm sells/proposes to sell the items / or items
       of identical nature to other hospital / organization
       or person.
14     Authorized distributor certificate in case, the        Company’s certificate / Self
       tenderer is a distributer or Marketing firm / Self     attested undertaking.
       attested undertaking in case of Supplier.
15     Acceptance cum acknowledgement of Terms &              Specimen-4
       Conditions

                         Instructions for Tenderers

 1) Tenderers are advised to go through the tender advertisement and the tender
    document carefully to understand the documents required to be submitted as part of
    the bid. The tenderer may submit their bids if the terms and conditions as prescribed
    are acceptable to them and they fulfill complete eligibility criteria.

 2) Tenderers are advised to note the number of volumes in which the bid documents have
    to be submitted, the number of documents – including the names and content of each of
    the document. Any deviations from these may lead to rejection of the bid. (Refer
    checklist of tender documents)

 3) Tenderers are required to register with their valid email address,GST no and mobile
    numbers on the e-Procurement module of Sir Ganga Ram Hospital at tender portal
    https://etender.sgrh.com or     by clicking on the link “Tenders” in website
    www.sgrh.com

 4) Please note that BID is to be submitted online only and no copy is to be submitted
    physically.

                                                                                 Page 6 of 24
5) Tenderersare required to pay Rs 11800/-(Non-refundable)-Inclusive of
   GST@18%(Eleven thousand eight hundred only)-to participate in each tender group.

6) Registered tenderers will be provided a unique login ID and Password to apply for the
   online bid. The login details will be shared with registered tenderers on their Email ID
   after confirmation of receipt of tender cost.

7) Once registered, Tenderer may login and start uploading tender documents online.

8) Partial/non submission of documents may lead to rejection of tenderer.

9) All the columns shown in the price schedule should be filled up as required. If any
   column does not apply to a tenderer, same should be clarified as “NA” by the tenderer

10)The Tenderer is not permitted to change/alter specification or unit size given in the
   given schedule of requirements.

11)Rate quoted for packing other than required specified packing will not be considered
   and shall be summarily ignored.

12)Tenderer should note the period for which the tender should remain open for
   acceptance. The offers from those firms, who have not kept the validity open till the
   period stipulated in the Tender enquiry, will be treated as nonresponsive and will be
   ignored without making any back reference.

13)All the information called for in all the BID documents should be answered, failing
   which, the bid shall not be considered and is liable to be rejected without any further
   reference.

14)Portal will intimate the bidders through e-tender dashboard / e-mail in case there is
   any query / corrigendum issued to the tender document

15)Tenderers are required to upload scanned copy of all documents which are legible and
   in PDF format.

16)The tenderer should make a note of the unique Tender login ID assigned to each
   tenderer, in case they want to obtain any clarification / help from the Helpdesk.

                                                                              Page 7 of 24
GENERAL TERMS &CONDITIONS

1. Tender documents are strictly non-transferable.

2. Tenderer should register them at tender portal http://etender.sgrh.com by completing
   necessary formalities as mentioned under head: “Instructions for tenderers”

3. Tenderer will be eligible to access tender document submission only after paying
   tender cost of Rs 11800/-(Non-refundable)-Inclusive of GST@18%(Eleven thousand
   eight hundred only) for each tender group.

4. Tenderer will be required to deposit EMD amount of Rs 300000/-(Three Lakhs only),
   refundable after successful completion of tender for Tender Group II-Surgical &
   disposable stores & Rs 100000/- (One Lakh only) for all other groups-III , V, VI & VII.

5. No interest is payable on EMD amount.

6. Tenderer should not submit tender for the product(s) which has been
   blacklisted/debarred/de registered/banned by any State Government/ Central
   Government/ SGRH/Central or State Government procurement agencies due to quality
   failure at the time of submission of online bid.

7. During     the   validity   of   the    tender   period  if   the   Tenderer    is
   blacklisted/debarred/deregistered/banned by any State Government/ Central
   Government/ Central or State Government procurement agencies / convicted by any
   Court of law in India, it shall be intimated to SGRH along with relevant authentic
   document by the tenderer with immediate effect..

8.   The Tenderer should confirm that they have read tender document including
     Amendment(s) to tender document (if any) along with terms and condition and these
      terms and condition of tender document including Amendment(s) to Tender
      document (if any) are acceptable unconditionally to them.

9. EMD of unsuccessful Tenderer will be refunded within 180 days from the date of
   opening of the tenders in normal course or delayed otherwise with justifiable reasons;
   however no interest shall be paid in any case.

10. The request for adjustment of security money/EMD if any, held with the Hospital on
    Account of previous/past tenders of any group of stores will not be considered
     towards the above tender and only fresh tender applications with fresh EMD and
     other requirements will be entertained. However, previous EMD, if any, held with the
     Hospital shall be refunded separately on successful completion of the tender period.

                                                                             Page 8 of 24
11. The acceptance of Tender rests with the Director Administration, Sir Ganga Ram
        Hospital, who reserves the right to accept/reject a part/whole tenders without
        assigning any reason. It is also not necessary that lowest of the Tenders shall be
        accepted. No enquiry in this regard shall be entertained.

    12. The tender/contract so entered, if deemed necessary can be extended beyond its
        expiry up to six months, unilaterally, by the Hospital on the existing terms &
        conditions and thereafter another six months with mutual consent.

    13. The brands/specifications in the list of the requirements are indicative based on the
        specifications already in use of the Hospital. The tenderers could quote equivalent
        brands with specifications with complete description / samples and may be approved
        if found suitable for which the tenderers can be asked to submit free trial
        demonstration etc. The right of acceptance or rejection, however, solely lies with the
        competent authority of Sir Ganga Ram Hospital.
.
         All items currently in-usage/approved/new-items should also be quoted.

         In case, an item being quoted comes in different sizes /FR /gauge, quote it
         for all variants separately along with their specification, cost price and
         MRP.

    14. The tenderer should take care that the rates, tax %, MRP are entered correctly in the
        columns mentioned thereof.

    15. The hard copies of the tender forms will not be accepted in any case and entire bid had
        to be filled online in e-tender portal.

    16. Genuine product should only be quoted and supplied. The tenderer shall clarify/state
        explicitly whether he/they are manufacturer(s), accredited agent or sole
        representative indicating principal's name and address. A latest letter of authorization
        (self-attested copy) from the principal company /manufacturer to be attached to
        clarify/state explicitly, whether he/they are manufacturer(s), accredited
        agent/CFA/authorized distributor or sole representative for the supplies to SGRH.

    17. If the tendered goods require a license from Central/State Government or any other
        authorized/statutory body/agency for its procurement or import, it shall entirely be
        the responsibility of the tenderer to apply and arrange for the same.

    18. The Hospital also reserves the right to select more than one tenderers for any item and
        also the right to stagger the quantity between selected tenderers. The hospital
        reserves the right to buy such quantities at such intervals as may be in the best
        interest of the Hospital and also if at any time after commencement of supplies, the
        hospital for any reason, whatsoever, does not require the whole or any part of the
                                                                                    Page 9 of 24
goods and materials thereof as specified in the tender, the balance quantity will be
   cancelled after giving 10 days’ notice in writing to the supplied

19. The rates quoted will remain firm during the contract period and no escalation on any
    account whatsoever will be entertained except on account of Statuary levies.

20. It will be the responsibility of the tenderer / suppliers to ensure that the MRP, Batch
    no., Date of expiry are clearly & correctly reflected in the bills, whenever supplies are
    made. Any variations found in the supplies as compared to the documents, the supplies
    are liable to be rejected in full or part at the cost and risk of the supplier. In case, there
    are frequent deviations in supplies of any supplier, the hospital reserves the right to
    cancel all the pending orders, forfeiting the security deposit in addition to such other
    action as may be decided by the Management

21. The supply shall be made strictly in accordance with the delivery schedule stipulated
    in the purchase orders, which also interalia includes any extensions obtained in
    writing from the competent authority of the Hospital. In case of defaults/failure to do
    so, the Hospital shall reserve the right to make purchases in full or in part at the risk
    and cost of tenderers at its sole discretion from any alternative sources.

22. The supply/delivery of goods will have to be made on FOR basis up to Receiving Dep’t
    in the Hospital premises in perfect and sound condition.

23. Any material rejected by SGRH for any reason must be removed from SGRH premises
    within seven working days on receipt of information from the hospital. Otherwise
    SGRH would be at liberty to dispose it of in any manner without any further recourse
    to the supplier. Any expenses in this regard shall be borne by the supplier. No payment
    shall be made for rejected items.

24. Any action on the part of the tenderer to influence authorities in Sir Ganga Ram
    Hospital will be taken as an offence and the firm will not be allowed to participate in
    the tender and shall be removed without any further consideration.

25. The SGRH may make any alterations, additions or substitutions in the original
    specifications that may appear necessary or advisable during the course of supply of
    the material and tenderers shall be bound to supply the material in accordance with
    such instructions given in writing by Director Administration or any other officer
    authorized by him and such alterations, additions or substitutions shall not in any way
    effect or invalidate the contract.

26. Material conforming to the specifications as per tender and the samples
    supplied/accepted & approved should only be supplied. Any material not conforming
    to the specifications and other terms & conditions would be rejected. The decision of
    the SGRH shall be final and binding on the bidder.
                                                                                    Page 10 of 24
27. The manufacturers or the companies participating in tender should preferably supply
    directly to the Hospital. In case the supplies are to be made through their authorized
    distributors, the names of their authorized distributors to whom the orders can be
    placed must be specified so as to ensure regular supplies. In exceptional circumstances
    change of dealers may be considered by competent authority as its sole discretion.

28. The quoted product should preferably comply with Indian/ International standards
    and the tenderers if possible to attach quality certifications in support of their tenders.

29. All the accepted tenders shall be subjected to comparison in the tabulated form and
    considered by an expert Committee, who shall evaluate the tenders, based on quality,
    standard, rates, economic viability and standing of the firm. Mere lowest rate will not
    entitle the tenderers to raise any claims for selection and the decision of the Hospital
    shall be final and no claim whatsoever in this regard will be entertained.

                                 SPECIAL INSTRUCTIONS

   1. The tenderers should give a guarantee/affidavit as follows for a particular
       item/store/biological and other products (having specific life period) to safeguard
       against the losses on account of deterioration with their stated period of potency.

      "The contractor/seller hereby declares that the goods/stores/articles sold to the
      hospital under this contract shall be of the best quality workman ship and shall be
      strictly in accordance with the specifications and particulars contained /mentioned
      in the description clauses. If the said goods/stores/articles are discovered at a later
      date not conforming to the description and quality or deteriorate during the
      prescribed life of item (and the decision of the Hospital in that behalf will be final and
      conclusive) the Hospital will be entitled to reject the said goods/stores/articles or
      such portion there of as may be discovered not conforming to the said description
      and quality. This will be deemed as violation of the terms of tender and purchase
      order and the Hospital shall have the right to terminate the contract without any
      further notice and forfeit the Security. Further, the Hospital may procure the goods
      from the market at the risk and cost of tenderers".

  2. For items under Drug Act, the product offered must be pharmacologically and
     therapeutically potent and active at the time of supply and for the period of that
     item not more than 1/6th of its life should have expired on the date of actual supply.
     Where no life is indicated, it will be taken as 5 years from the date of manufacture
     .Loses,                        if                      any,                       due
     to deterioration of product during its life will have to be made good by the
     firm/supplier as per the directions of Director Administration, Sir Ganga Ram
     Hospital. The items approaching expiry date / expired/ Non-moving shall be
     replaced by the tenderers.
                                                                                  Page 11 of 24
3. The products offered should comply with all the provisions of the Drugs and
   Cosmetic Act and Rules framed there under with regard to quality,
   price,strength,potency, standard or any other condition wherever applicable and
   non-adherence will make the tenderers liable for rejection of the goods supplied. In
   case of inferior/substandard supplies and deterioration during the prescribed life of
   item, action/penalties as per provisions contained in Drug rules will be imposed on
   the tenderers.

4. In case any loss or damage is suffered by the Hospital due to any act of commission
   or omission on the part of the tenderers, the tenderers will be liable to make good
   the same and will provide the required item immediately on demand by the
   Hospital.

5. For Biodegradable bags contained in Group–III, General Stores, the specifications as
   prescribed by Government of NCT / Delhi Pollution Control Committee vide
   notification no.F.8 (86) EA/Envy./2005 (ii) 486dated02/06/2005 or under any
   other amended, modified, rectified and recent notification, the same shall be
   complied with. This interalia includes any instructions/orders by appropriate
   authority hereafter from time to time on supply/usage/disposal of biodegradable
   bags.
   The tenderers are also required to produce registration with GST authorities
   as manufacturer of biodegradable bags along with license to manufacture the
   bags from DPCC.

   The approved firm for biodegradable bags will be required to:-

   (a) Allow the inspection of manufacturing facilities as and when desired by the
      Hospital.

   (b) Get the testing once in six months of the material for effective biodegradability,
   tensile strength at their cost from any of the recognized laboratories like NCL(Pune),
   Shriram Institute (Delhi) or CIPET (Chennai) wherever such testing facility exists.

   (c) Ensure that bags so supplied are of fresh quality (first quality) of Non 'PVC'
   virgin material and not of recycled material and shelf life of each bag should be 12-
   15months and with good tensile strength.

   (d) Ensure that each Bag is printed as per the requirement of Govt. of NCT from
   time to time and each lot so supplied must have the below mentioned printing
   requirements:- Each black bag to be printed with “Eco-friendly Biodegradable”
   while the yellow and blue bag will have additional insignia of the word “Biohazard”
   Lot and Batch no. Manufacturing month and year, and name of the supplier along
   with the Invoice to indicate these details lot wise.

                                                                            Page 12 of 24
6. The tenderer shall furnish a list of organization(s) where the product has/have been
   supplied during the last two years by the concerned manufacturer/distributor/firm
   and should provide performance certificate from such organization in respect
   thereof.
   Sir Ganga Ram Hospital may require, at its discretion, such purchase orders or other
   documentary evidence as the Director Administration may deem fit and bidder will
   submit documents as may be required.

7. The tenderer shall furnish an affidavit on a non-judicial stamp paper of Rs.100/-
   duly notarized which should be submitted along with the tender that
   there is no vigilance/CBI case pending against the firm/supplier and that the firm
   has not been disqualified/blacklisted in the past by any Govt. or Private
   Organization(specimen enclosed).

8. The rates quoted for stores proposed to be supplied during the validity of tender
   shall in no event exceed the lowest price at which the firm sells/proposes to sell the
   commodity/ items of identical nature / description / specification to other persons
   / organizations/ hospitals / institutions during the validity of acceptance/approval
   of the contract. If at any time during the said period, the firm reduces the sale price
   lower than the quoted price,it shall forthwith notify accordingly to Director
   Administration, SGRH and the price payable for items supplied after the date of
   coming into force of such reduction or sale shall stand correspondingly reduced. The
   benefit of all free schemes /bonus schemes must be offered to SGRH before the
   schemes are floated / introduced, in order to avail the benefits on time. The bidder
   should attach an affidavit to this effect (Performa/specimen attached).The bidder
   not being in a position to produce affidavit due to any reservation(s) regarding non-
   supply on the lowest rate, should mention reasons for consideration with full
   justification.

9. In case of any default or failure of the firm to inform such reduction, if, supplied
   elsewhere by the firm and brought to the notice of the Sir Ganga Ram Hospital by
   any reliable source, shall amount to breach of contract and in such an event the
   contract will be cancelled and shall also lead to forfeiture of security money and the
   firm shall also be liable to pay the difference on account of reduction in value
   immediately on demand. The Director Administration may also black list the firm.

10. The terms and conditions governing this tender as indicated above shall be binding
    on the tenderers for which an acceptance–cum–acknowledgement in the attached
    format shall have to be provided duly signed/ stamped and accepted with the
    tender. Any tender not accompanying the above acknowledgement with the tender
    form will not be accepted.

11. Tender documents checklist as mentioned with the tender should be submitted
    online after uploading relevant documents against the option provided.

                                                                             Page 13 of 24
12. The rate quoted must be exclusive of GST and should be for mentioned unit size and
    for the given specification. The rates quoted should be in rupees and paisa up to
    2 digits.

13. MRP of each item should be mentioned/listed along with price quoted for SGRH in
    the bid document.

14. In case of imported item where MRP is not indicated, Tenderer will be required to
    furnish rate list in original from the principal firm/Manufacturer.

15. SGRH will not own any responsibility of issuance of any form of road
    permits/concessional forms or clearance of consignment from road, rail & air
    transport.

16. All supplies to be made through GST compliant invoice.

17. Rates quoted must be inclusive of Customs duty, packing & forwarding charges,
    transportation, insurance and any incidental charges, but exclusive GST.

18. Rates quoted must be on Free Delivery on Door Delivery Basis to Receiving
    department; Sir Ganga Ram Hospital, New Delhi and all the transit loss if any will be
    borne by the supplier (any monetary limit is not acceptable).

19. The approved authorized supplier must ensure ready stocks of all approved items to
    cater the immediate needs of the hospital on all days/times.

20. The company must furnish batch report of its supplies if applicable for items to
    SGRH as and when asked for within 7 working days.

21. No conditional offer will be accepted. Any conditional price /rate quote shall render
    the financial BID disqualified on ground of conditionality.

22. Withdrawal of any rates after award of rate contract to the Tenderer will render the,
    entire offer invalid and also may involve administrative action against the Bidders
    and forfeiture of submitted EMD.

23. The prices quoted by the Bidders should be on firm and fixed basis covering the
    tender period.

24. The purchaser’s reserves the right to accept in part or in full any Tender or reject
    any Tender without assigning any reason or to cancel the E-Tendering process and
    reject all Tenders at any time prior to award of contract, without incurring any
    liability whatsoever to the affected Tendered or Bidders.

                                                                           Page 14 of 24
25. The purchaser may demand to see the original document or submission of attested
          /certified copy of any document which has been submitted online or other
          document(s) requiring clarification

      26. Any action on the part of tenderer to influence authorities in SGRH will be seen as
          offence. The firm may be debarred from participation in current and/or future
          tenders and blacklisted for above reasons.

      27. GST (Goods and Services Tax)-The Tenderers must indicate the rate of GST
          applicable separately and payable by them. In case no information is given, it shall
          be presumed that rate is inclusive of GST and no GST shall be charged by them
          under any circumstances.

      28. The Price Bids of only those tenderers whose tender documents are found
          responsive on satisfying the criteria for technical evaluation will be considered and
          only they shall be eligible for consideration of tender

      29. It is mandatory to mention HSN code of all quoted items.

                            Assistance to Tenderers

Although the detailed guidelines for filing E-Tender are provided under the section:
Instructions for tenderers, any queries relating to the tender document ,terms and conditions
contained therein can be addressed to the Tender Inviting Authority through under mentioned
modes:

Queries relating to the online submission of tender can be placed in e-tender portal under
queries section.

Email: tenderpurchase@sgrh.com

Telephone Helpline:
011-42252814
011-42252812
011-42252827

                   Non Moving / Short expiry / Expiry
               (For Group II-Surgical & disposable stores)

   1) It will the responsibility of tenderer to obtain feedbacks from SGRH about their item
      movement.

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2) Slow moving items must be accepted as returns from the hospital by the company /
      supplier and credit note provided in lieu.

   3) Items must be accepted as returns from the hospital by the company/supplier for items
      expiring in next 3 months and within 6 months after expiry and credit note provided in
      lieu.

   4) All items notified for Non-moving/Short expiry/Expired must be removed from
      hospital premises within 7 working days after formal notification.

   5) SGRH reserves the right to impose appropriate penalty for non-compliance and dispose
      of items at vendor cost incase items are not removed from SGRH premises after
      notification.

                                    Penalty Clause

                                Applicable for All groups

If the supplier fails to deliver any or all of the goods within the time period(s) specified in the
purchase order, the purchaser shall impose penalty @ 5% of amount for supplies executed
after expiry of initial delivery period.

                                    Payment Terms

Normal payment terms should be after 60 working days after due inspection and
acceptance/approval of stores by the appropriate authorities. Unless otherwise agreed upon
and mentioned in contract / Purchase Order, the following payment terms & conditions will
be applicable:-

  Payment made within 40 working                  1% discount / deduction from
  days from receipt of goods.                     the invoice

  Payment made within 30 working days             2% discount / deduction from
  from receipt of goods.                          the invoice

  Payment made within 20 working days             3% discount / deduction from
  from receipt of goods.                          the invoice

    Tenderer should give their consent regarding payment terms, accepting the
                                                                                     Page 16 of 24
discount terms which will remain firm during the Tender Period.

           All invoices raised by the suppliers should be Tax Invoices as per GST Format.
           Retail Invoice will not be accepted.

                                    SAMPLE REQUIREMENTS

For All Tender Groups –III, V, VI & VII.

Sealed and labeled samples (3 No’s-Three) of the articles which the tenderers intend to supply
should be deposited to purchase department-SGRH between 5th Jan 2020 to 15th Jan 2020
(working days only: 9:00 AM-5:00PM) clearly indicating on the samples the following:

          Name, address and telephone numbers of the firm.

          Name of article with specification along with Serial Number in list.

          Date of manufacturing and expiry of its use.

          Net weight or quantity of article in each packing.

For Group II-Surgical & disposable stores

          Sample required for new items quoted.
          Sample not required for items which are already in use in the Hospital /Branded
           Surgical Items

For Items already in use in hospital:

For the items pertaining to Group – III, V, VI & VII i.e. General , Stationery, Printing & Maintenance
Store:- Although standard specifications have been indicated in the list, however, in case the
tenderers wish to see the samples of items in use in hospital, these can be inspected in our
hospital: Purchase department during tender period.

Sample may be asked for the branded item/items already in use in hospital for all groups, in
case hospital feels necessary in selective cases for some reasons.

                                          Resolution of Disputes

The purchaser and the supplier, shall make every effort to resolve amicably by direct informal
negotiation any disagreement or dispute arising between them under or In connection with
                                                                                        Page 17 of 24
the contract
If, even after the commencement of such informal negotiations, the purchaser and the supplier
have been unable, to resolve amicably a contract dispute, either party may require, that the
dispute be referred for resolution, to the formal mechanism specified.

The dispute resolution mechanism to be applied; shall be as follows:

In event of any dispute or difference between the parties hereto, such disputes or differences
shall be resolved amicably by mutual consultation. If such resolution is not possible, then the
unresolved dispute or difference shall be referred to arbitration of the sole arbitrator to be
appointed by Chairman, Board of Management, Sir Ganga Ram Hospital, New Delhi.
The decision of arbitrator shall be final and binding on both parties.
The venue of arbitration shall-be New Delhi.

Indian laws shall govern this contract and the courts at New Delhi shall have exclusive
jurisdiction over all disputes and differences arising out of or in connection with this.

                                                             s/d
                                                             Dr A K Chaturvedi
                                                             Director-Administration

                                                                                 Page 18 of 24
Specimen -1

                                   Tenderer information form

(Performa to be filled in by the Tenderer)

(I) General Information

   1. Name of the firm:

   2. Address:

   3. Email & Telephone No:

   4. Whether the firm is Indian / Multi-national:

   5. Constitution of the firm weather proprietorship / partnership / corporate:

   6. Person responsible for conduct of business:

   7. Details of partners / Directors

   8. Has the firm even been convicted, if yes give details:

   9. Any case pending in Court with details:

   10. Have the firm ever been black listed / debarred by any procurement agency. If yes,
       details thereof.

(II) Financial

   1. Annual turnover for firm during 2018-2019:_____________
   2. Name and address of the bankers to the firm and the facilities available for the bank.
   3. PAN Number
                                                                                   Page 19 of 24
4. GST Registration Details

DECLARATION:

I____________________________________    proprietor    /     partner    /    director     of    M/s
_____________________________________ hereby declare that the information given in this form is true
and correct to the best of my knowledge and belief.

(Signature of Tenderer)
Name in block letters _________________________________
Capacity in which the
Tender has been signed with stamp/seal _____________________

Address in full _________________________________

E-mail Address _________________________________

Fax No. __________________________________

Telephone No. _________________________________

Date ___________________________

                                                                                     Page 20 of 24
Specimen-2

Affidavit regarding De-Registration/ Debarred / Blacklisted / Banning /
Suspended for Business

(To be submitted by the Bidder on non-judicial stamp paper of Rs 100/- duly notarized)

To,

(Name of purchaser)

Sub: Affidavit

Regarding de-registration/ debarred / blacklisted / banning / suspended for business
etc.

Ref Tender Reference No_______________ due on…………………………

I/We_____________________ certify that we have not been de-registered or debarred or blacklisted
or banned / suspended for business for any product or constituent of the product we have
quoted, by any Govt. or Private institution or hospital or in past by Sir Ganga Ram Hospital, till
the due date of submission of BID as specified in the subject BID. If we, at a later date, are
found guilty of suppressing facts in this regard, such act on our part shall be considered a
fraudulent practice in accordance with the Instructions to Bidders and the Purchaser shall be
entitled to reject our BID and forfeit the BID Security for the product quoted, submitted by us
against this Tender.

I/We_____________________ also certify that there is no case pending for decision against the firm
or us in court of law / Vigilance / CBI as on date.
No case has been filed against the firm/company in National Company Law Tribunal (NCLT) /
no notice has been received by the tenderer from NCLT.
No case has been filed against the firm/company under MSME act / no notice has been
received by the tenderer under MSME act

Place ________ Name ____________ Designation ____________ Common Seal ____________
                                                                                     Page 21 of 24
Specimen-3

Affidavit regarding lowest rates, Bonus and schemes

(To be submitted by the Tenderer on non-judicial stamp paper of Rs 100/- duly
notarized)

To,

(Name of purchaser)

Sub: Affidavit

Regarding lowest rates , bonus and schemes

Ref Tender Reference No_______________ due on…………………………

I/We_____________________ certify that the rates quoted for the items/products proposed to be
supplied to Sir Ganga Ram Hospital , New Delhi is the lowest with maximum discount and in no
event exceeds the lowest price at which the firm sells/ proposes to sell the stores/items of
identical nature/description/specification to other person/organization/hospital/institutions
during the valid period of acceptance /approval of the contract. If at any time, the firm reduces
the sale price lower than the quoted price, I/We should forthwith notify such reduction or sale
to Director, SGRH and the price payable to stores supplied after the date of coming into force of
such reduction or sale shall stand correspondingly reduced. The benefits of all bonus schemes
/ free schemes will be informed and passed on to SGRH so as the benefits could be availed by
SGRH on time.

I/We_____________________ also certify that in case of any default & failure to inform such
reduction, free schemes/bonus and if applied elsewhere by the firm and brought to notice of
Director-Administration by any of the reliable source, if substantiated by evidence shall lead to
breach of contract and in such event the firm shall be liable to pay the difference on account in
value immediately on demand/adjusted against pending outstanding/ security deposit or any
future good to be supplied.
SGRH reserves the right to take any other action as may be deemed fit and appropriate by Sir
Ganga Ram Hospital

Place ________ Name ____________ Designation ____________ Common Seal ___________
                                                                                    Page 22 of 24
Specimen-4
(To be given on Company Letter Head)

To
The Director-Administration
Sir Ganga Ram Hospital
Rajinder Nagar
New Delhi-110060

Sub: Letter of Undertaking and Acceptance of Terms & Conditions of Tender.

Tender Reference No: ______________________________________________

Sir,

I/We hereby offer to supply the stores/items detailed in the Tender Document, or such portion
thereof as you may specify in the order, at the price given in the Price Bid and agree to hold
this offer open till 120 days extendable for a period of another 120 days from the last date of
submission of the bids (fixed initially in the publication of the tender) from the date of the
Tender opened or extended date of opening.

I/We have read and understood the Tender Document and instruction to Bidders
mentioned in therein which form part of the contract /agreement and I / we shall abide hereby
by the terms / conditions / clauses contained therein and examine the specifications quoted in
the Tender hereto and am/are fully aware of the nature of the stores/items required and
my/our offer is to supply stores/items strictly in accordance with the requirement.

I/We further convey our unconditional acceptance to all your standard terms and conditions
specified in the Tender Document (s)/ Corrigendum(s) and the instructions to Bidders, in toto.

I/We also herby certify that we have submitted all the documents as mentioned in the check
list and if any of the information submitted by us, is found false/incorrect, Tender Inviting
Authority has full right to reject our tender and debar to participate in any procurement
process for a period as decided by management-SGRH from the date of debarment.

In case any provisions of this tender are found violated , then your department/ organization
shall without prejudice to any other right or remedy be at liberty to reject this tender/bid
including the forfeiture of the full said earnest money deposit absolutely.

All the Tender documents are duly filled in and signed by me/us with stamp / seal without any
alteration in the prescribed proformas.

Yours faithfully,

                                                                                 Page 23 of 24
(Signature of Tenderer)
Name in Block Letters__________________________________________

Capacity in which Tender has been signed
With rubber seal __________________________________________

Address in Full_______________________________________________

Date:

Place:

Authorized signatory should attach in original letter of authority on the letter head of the firm
duly signed by a Proprietor / partners / companies through memorandum of association /
board meeting

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