Smallbone does deal on Isuzu trucks - AWS

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Smallbone does deal on Isuzu trucks - AWS
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         OCTOBER 2019

         Smallbone does deal on Isuzu trucks
         C
                  anterbury automotive group           operation will continue to operate from its

                                  Twyford hints at
                  Smallbone is handing part of its
                  Isuzu trucks business to Ashburton
                                                       existing site.
                                                       Once the new Range St facility is
         Contracting Limited (ACL).
         Under the contract, ACL will take over
         the service and parts divisions of Isuzu
                                                       operational, Smallbone’s truck parts
                                                       and servicing division will be exclusively
                                                       provided by ACL in both Ashburton and
                                                                                                      new rules
                                                                                                      p4
         trucks in Ashburton and Timaru.               Timaru once the new Range St facility is
         Smallbone, also the Holden dealership         complete. All Smallbone service and parts
         for the region, will remain the franchise
         holder for Isuzu trucks in Mid-South
                                                       staff will be employed by ACL and will
                                                       retain their jobs.
                                                                                                      Moana Chief
         Canterbury.
         The newly-combined business will initially
                                                       This includes nine staff from Timaru and
                                                       14 staff from Ashburton joining the existing
                                                                                                      launched
         operate from ACL’s and Smallbone’s            13 parts and service staff at ACL.             p8
         existing Ashburton premises but will          Smallbone’s retail sales of new and
         later move to 1 Range St, where new and
         existing equipment from both businesses
                                                       used Isuzu trucks will continue to
                                                       operate from their existing premises in        Report calls for
         will be installed.
         All staff from both businesses will be
         combined at the new Range St facility.
                                                       both Ashburton and Timaru.
                                                       However, future plans for consolidating
                                                       these services within its vehicle
                                                                                                      POAL closure
                                                                                                      p14
         Smallbone’s Timaru parts and service                                  Continued on page 2

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Smallbone does deal on Isuzu trucks - AWS
NEWSTALK

SCANIA NZ SETS
SUSTAINABILITY STANDARDS
S
        cania New Zealand is making its       “For fleet managers, it’s possible to see         in much the same way aircraft seating
        promise around the sustainability     whether there’s a hiccup with a particular        must sustain long, repeat journeys day
        and performance of its fleet.         driver, who could be going through a              and night.
It marks a new era for the brand and          tough time which is affecting their work.         Outside the cab, retarders are
its largest ever investment here with         “I know there’s been media around some            automated and determine downhill
the establishment of the wholly-owned         features being too intrusive with drivers,        speed, selecting appropriate gears and
local subsidiary.                             but heavy haulage is difficult work in New        triggering exhaust brakes to control
The company says it’s committed to            Zealand. We see our service as really             stops.
improving fuel economy, emissions             helpful to the safety perspective too,”           Drivers can set cruise control and brakes
minimisation, safety and service.             Stephens says.                                    will react to maintain the desired speed.
Achieving profit growth sustainably and       Scania partners with customers to                 One Kiwi driver of a 2016 Scania R620
providing truck safety features backed up     develop product attributes which are              drove from Christchurch to Nelson
by specialists is a key value, it says.       fuel-driven and safety-driven, balanced           with opticruise (adaptive cruise control)
Scania NZ sales director Deon Stephens        with industry-specific applications               engaged. The driver touched the brakes
says its onboard system, which enables        tailored to business use.                         just four times.
drivers to get the best run of their truck,   “That way customers aren’t just waiting           In addition to speed level, it is also
is backed-up by Scania’s dedicated            for a truck to fail or to ring us if something    possible for drivers to set following
team with specialist skills and technical     goes wrong – and that’s critical to getting       distance. Tyres fitted on all Scania models
background.                                   optimal truck performance,” he says.              have strong friction, quickly stopping the
“Our performance team conducts remote         Scania redeveloped a number of safety             truck on any surface in any conditions.
customer monitoring easily and efficiently.   features several years ago based upon             Trucks also undergo rigorous wind
We’ll look at the customer’s truck, see if    which instruments need to be within arm’s         resistance testing before they are put to
it’s running well and identify any faults     reach of the driver, with visibility the key.     market.
coming up, if the truck isn’t getting the     Innovation in ergonomic and practical
correct fuel, or if there is a drop off.      design of seats is a finely tuned process,

Continued from page 1
dealerships is also being considered.         provide a better offering to our combined
Smallbone chairman Craig Carr says the        customers and staff.
agreement with ACL is intended to ensure      “We are pleased and excited about
the company can continue to provide           the opportunity to be partnering with
“best in class” service and parts for its     Smallbone,” Casey says.
customers.                                    ACL provides a range of services from
“Customers benefit from the strengths         civil contracting to utility management and
and offerings that each business brings       it intends to expand its parts and servicing
to the table and our staff can expand         business under the new deal.
their development opportunities by            The new site is expected to be complete
being exposed to new perspectives and         in early 2020 and will feature the latest
expertise,” he says.                          servicing equipment and diagnostic
“In addition, by collaborating with a         tools with three servicing lanes. The
like-minded partner, we are able to offer     parts division will be around 300 square
services and solutions that help our          metres.
customers and other businesses become         ACL surveyed its customers before
more successful.”                             moving ahead with the deal and
ACL chief executive Gary Casey                feedback was very strong for a new
says combining the two businesses             service centre, Casey says.
will achieve better scale and service         “The scale of the operation and the new
improvements.                                 facilities will allow us to offer our customers
“We’ll be investing in the development        after hours servicing and COFs which is
and training of existing and new staff        what they are looking for, it’s hoped the
and we are looking forward to operating       improved facilities will also attract more
from a new and modern facility, which will    technicians and staff,” he says.

2 | TRANSPORTTALK OCTOBER 2019 | www.transporttalk.co.nz
Smallbone does deal on Isuzu trucks - AWS
NEWSTALK

NEW DISTRIBUTORS FOR
TAKEUCHI EQUIPMENT
                          W
                                       ellington-based Central
                                       Equipment Group (CEG) is now
                                       the New Zealand distributor for
                          global construction machinery company
                          Takeuchi.
                          The deal was made with former owners
                          Hunter Powell Investment Partners
                          which sold New Zealand Equipment                             Vaughan Wright
                          Group (NZEG), along with the Takeuchi
                          agency, to CEG in July 2019.
                          “We are thrilled to have reached
                          agreement with Hunter Powell and
                          Takeuchi Japan to take over this leading
                          brand,” CEG managing director Des
                          Walsh says.
                          CEG is also a division of Central Forklift
“They are a               Group, founded in 1996 in Lower Hutt.
                          It’s the import distributor for Heli forklifts
professional and well-    and Kevrek cranes and has the agencies
                                                                                          Des Walsh

respected organisation    for Jungheinrich, TMC forklifts, along with       The company’s Auckland office has now
                          Hyundai and UD Trucks.                            moved and is located at 102 Carbine Rd,
and their move into       The company has also recently acquired            Mt Wellington. The Christchurch office
the construction sector   Fowlers Machinery in Auckland and is              has been retained with an emphasis to
                          part of a wider strategy for continued            grow the service providers in the south.
will be welcomed.”        growth in the sector throughout the               “We will offer a greater product range
                          country.                                          which I anticipate will be well received by
                          “Takeuchi adds a big dimension to our             our New Zealand customers. Our mission
                          existing materials handling and truck             is to supply a better customer experience
                          brands and heralds our move into the              by offering a bigger support team, not
                          construction machinery sector,” Walsh             just for sales but the whole after sales
                          says.                                             experience,” he says.
                          NZEG general manager Vaughan                      “Under Hunter Powell Investment
                          Wright says it’s an “exciting time” for the       ownership we have once again taken
                          company and the Takeuchi brand.                   the Takeuchi brand back to a market
                                    “All out staff have joined CEG and      leadership position with annual sales in
                                     we will still operate under our        excess of 200 machines and now with
                                     old company name as a trusted          an opportunity to grow further market
                                     partner within the construction        share.”
                                     industry.                              Hunter Powell Investments director Tenby
                                     “This move enables a greater           Powell says “CEG is a great home for the
                                     geographical reach for Takeuchi        Takeuchi brand”.
                                     into the central North Island          “They are a professional and well-
                                     and the lower South Island, co-        respected organisation and their move
                                      locating ourselves with existing      into the construction sector will be
                                      CEG branches in Wellington,           welcomed.
                                      Palmerston North, Napier and          “An essential part of this agreement was
                                      through CEG-owned Fowlers             that our staff transition with the business
                                      Machinery in Auckland and             and have continued job security, now in a
                                                  Hamilton,” Wright says.   larger company environment.
                                                                            “They bring a wealth of product and
                                                                            market knowledge and I anticipate the
                                                                            Takeuchi brand growing in New Zealand
                                                                            even further,” Powell says.

                                                           TRANSPORTTALK OCTOBER 2019 | www.transporttalk.co.nz | 3
Smallbone does deal on Isuzu trucks - AWS
NEWSTALK

TWYFORD HINTS AT NEW
RULES FOR TRUCKING
INDUSTRY
T
       he road freight industry is under       “The trucking industry is growing                    Development to ensure New Zealanders
       the microscope as government            year-on-year … but despite this growth.              who want to work in the road freight
       officials consider implementing         competitive pressures are driving down               industry get every chance to do so.
new rules which could impact pay and           drivers’ incomes, big customers wield                “We certainly do not advocate for
working conditions.                            enormous market power, firms are forced              ‘cheap labour from overseas’, but we do
Speaking at the Road Transport Forum           to cut margins to win contracts and this             advocate for access to overseas workers
annual conference in Taupo last month,         puts pressure on drivers to drive longer,            who can meet market demands and want
transport minister Phil Twyford said           not to take breaks and to meet more                  to settle in New Zealand and contribute
the industry needs to tackle driver                demanding schedules.                             to our industry and to our nation.
shortages and low wages.                                “Markets are competitive, of                “There is a lot of misconception around
Adopting measures such                                     course, but where these                  labour from overseas perpetuated by the
as the new government                                       pressures undermine safety              Government that doesn’t stack up with
procurement rules targeted                                   and drive down pay packets,            the practices of some of the industry
towards the construction                                     then it’s a problem for all of         employers who have good, longstanding
industry could be an option,                                 us,” Twyford says.                     relationships with workers who have
he says.                                                   Changes      will also be made           immigrated here,” Leggett says.
The construction industry rules                           on  streamlining    the heavy
                                        Phil Twyford      vehicle  licensing    system and an
came into effect on October 1                                                                       A new transport model
and aim to stop the collapse of                           announcement        on  this will be
                                                                                                    Meanwhile, the transport industry also
multi-million dollar construction projects.    made    within  the financial   year,  he says.
                                                                                                    has a big role to play in meeting New
The rules refers to the new Construction       Around    28,000    drivers   are   needed    over
                                                                                                    Zealand’s low emissions targets, Twyford
Procurement Guidelines which require           the  next  10  years   to meet    the  growth
                                                                                                    says.
departments to consider cultural, social,      and demand.
                                                                                                    The Ministry of Transport has been
economic and environmental outcomes            “The industry is feeling frustrated with
                                                                                                    given the directive to investigating
with government contracts making               the current heavy vehicle driver licensing
                                                                                                    ways of support the trucking industry in
up 18% of all large-scale construction         system and that it’s partly to blame for
                                                                                                    transitioning to electric, hydrogen and
projects.                                      the shortage … it’s an issue that needs to
                                                                                                    biofuel options, he says.
This includes skills development and           be addressed,” he says.
                                                                                                    This is outlined in the Green Freight
training undertaken by construction            Road Transport Forum chief executive
                                                                                                    Project which looks at ways of reducing
companies and their subcontractors,            Nick Leggett says the industry is “very
                                                                                                    greenhouse gas emissions from road
whether there is strong                              interested” in hearing more about
                                                                                                    freight in New Zealand.
governance over the project                              any proposed procurement rules
                                                                                                    GPS-based transport pricing systems will
and sustainable building                                   in the transport industry.
                                                                                                    also be needed as funding moves away
practices such as using                                     The RFT will be requesting
                                                                                                    from petrol tax and traditional road user
sustainable materials and                                   a meeting with the transport
                                                                                                    charges.
minimising waste.                                           minister to discuss further, he
                                                                                                    "This funding model won’t be far away
Twyford says the transport                                  says.
                                                                                                    and will enable people to “pay for how
industry faces its own dilemma                            The RTF is also looking at ways
                                                                                                    much they actually use the road, by time
in regards to driver shortages         Nick Leggett      to create a more “sustainable
                                                                                                    and space, rather than how much petrol
and an ageing workforce.                                 workforce”     for the transport
                                                                                                    they use”.
The industry needs to ask itself: “Is the                industry.
                                                                                                    Twyford says ministry officials are working
current model sustainable?”                    “As was highlighted at our recent
                                                                                                    on solutions to this model and “how we
“Do you want an industry struggling            conference, this is a picture with a
                                                                                                    manage demand to ease congestion,
with driver shortages and relying on           number of parts. Getting a younger
                                                                                                    particularly in our major urban centres,
and importing low wage drivers from            workforce requires looking at motivation,
                                                                                                    and how we capture the true costs of
overseas with supply chain pressures           purpose, and business practices as well
                                                                                                    transport”.
piling up to make driving a less and less      as wages,” Leggett says.
                                                                                                    “This means a new way of thinking … it’s
attractive career,” he says                    “It requires understanding what motivates
                                                                                                    about using technology to drive change
“Or do you want an industry that can           people to work for an organisation to be
                                                                                                    in human behaviour and really create a
deliver secure livelihoods for drivers,        loyal and stay.
                                                                                                    new model for our transport system.”
higher safety standards and can attract        “The RTF works with government
                                                                                                    Congestion charging in Auckland is also
the next generation of drivers?”               agencies such as the Ministry of Social
                                                                                                    an area being worked on, he says.

4 | TRANSPORTTALK OCTOBER 2019 | www.transporttalk.co.nz
Smallbone does deal on Isuzu trucks - AWS
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                                                                   TRANSPORTTALK OCTOBER 2019 | www.transporttalk.co.nz | 5
Smallbone does deal on Isuzu trucks - AWS
VOLUME 8 | ISSUE 3
                                                     RTF REJECTS
Transporttalk Magazine and transporttalk.co.nz
are published by Auto Media Group                    LIVESTOCK
                                                     AMENDMENT
8/152 Quay Street, Limited.
P.O. Box 10 50 10, Auckland City, 1030.
Ph. 09 309 2444

                                                     BILL
               TRANSPORTTALK EDITOR
               Nigel Moffiet
               022 018 0998
               nigel@automediagroup.co.nz

                                                     T
                                                             agging of livestock should be the job     control of the animals – the person sending
               BUSINESS MANAGER                              of farmers, not truck drivers, the Road   them on the transport and the person
               Chris Kentsley                                Transport Forum (RTF) says.               receiving them at the other end – have
               027 530 5194                          This was the message RTF chief executive          primary responsibilities.
               chris@automediagroup.co.nz
                                                     Nick Leggett gave to the Primary                  “This is especially so, given the legislation
                                                     Production Select Committee at Parliament         changes mean that livestock transporters
               ASSISTANT BUSSINESS
               MANAGER                               last month.                                       would be issued $400 fines for transporting
               Sophie Song                           He was speaking against aspects of a              untagged animals, when clearly, no
               sophie@automediagroup.co.nz           new amendment bill which strengthens              untagged livestock should ever be
                                                     the National Animal Identification and            presented for transport if the NAIT system
                                                     Tracing (NAIT) legislation.
               RECRUITMENT SPECIALIST
                                                     The RTF provides services to the National
               / PRODUCTION
               Fran Da Silva                         Livestock Transport and Safety Group which        “We accept that
               021 933 279
               fran@automediagroup.co.nz
                                                     represents around 95% of the commercial           animals must be
                                                     livestock transport industry with around
                                                     280 companies operating 2,600 livestock           traced to ensure their
               GROUP GENERAL MANAGER                 vehicles.                                         lifetime movements
               Deborah Baxter                        “The road freight transport industry is
               027 530 5016                          100% behind protecting New Zealand’s              can be monitored
               deborah@automediagroup.co.nz          biosecurity and can often be relied upon to
                                                     detect any unwanted pest visitors,” Leggett
                                                                                                       in the event of any
               MANAGING EDITOR                       says.                                             disease outbreaks”
               Richard Edwards                       “But what truck drivers are being asked
               021 556 655                           to do in the new bill … is well beyond their      was working properly.
               richard@automediagroup.co.nz          mandate as livestock transporters.                “We want livestock transporters removed
                                                     “It is proposed that truck drivers will           from the penalty schedule in this bill.
               PUBLISHER / CHAIR                     be severely penalised with fines if they          “In addition to it not being the responsibility
               Vern Whitehead                        transport animals that do not have NAIT           of the person transporting the animals from
               021 831 153                           tags. Yet truck drivers have no control over      A to B, there are a number of logistical
               vern@automediagroup.co.nz             the NAIT tagging system, as getting those         practicalities. Visually checking for tags
                                                     animals tagged is solely the responsibility       on livestock is an impossibility given it is
Auto Media Group Limited makes every                 of the farmers that raise them.                   sometimes dark when animals are loaded,
endeavour to ensure information contained in this
publication is accurate, however we are not liable   “We accept that animals must be traced            the number of animals and the speed with
for any losses or issues resulting from its use.     to ensure their lifetime movements can            which they are loaded, and the method
Printed by: Alpine Printers.                         be monitored in the event of any disease          used to load and unload.
                                                     outbreaks. But there have been long-              “There is also an imbalance of power in
                                                     standing problems with the NAIT system            the relationship. The farmer, or person
                                                     that cannot be fixed by punishing the             who has arranged the movement of the
                                                     people who drive trucks,” he says.                livestock is a customer and can put the
autotalk.co.nz
                                                     “Livestock transporters are prepared to           ‘customer is always right’ pressure on
autotalk.com.au                                      help improve the NAIT system and in fact,         the truck driver who is likely to be an
transporttalk.co.nz                                  have been involved in a range of actions to       employee of a company, rather than an
futuretrucking.com.au
                                                     positively change behaviour in the farming        owner,” Leggett says.
                                                     community, around animal welfare and safe         The RTF has spoken to primary industries
evtalk.co.nz
                                                     travel for stock.                                 minister Damien O’Connor about the issue
evtalk.com.au                                        “They are just not prepared to shoulder this      and carried out meetings with livestock
wheeltalk.co.nz                                      blame and cost when clearly the person in         transporters around New Zealand.
Smallbone does deal on Isuzu trucks - AWS
Smallbone does deal on Isuzu trucks - AWS
NEWSTALK

MOANA CHIEF
LAUNCHED FOR NZ
COASTAL SHIPPING
P
       acifica Shipping has officially     export cargo, and the growing domestic           amount of freight being carried by coastal
       launched the MV Moana Chief for     freight demand, will result in more              shipping,” he says.
       coastal services throughout New     demand for coastal shipping.                     According to a report by Deloitte in
Zealand.                                   “With the acquisition and an increase            2016, 236 million tonnes of freight are
The 1700 TEU (20-foot equivalent units)    in tonnage from 1100 to 1700 TEU, we             moved within New Zealand annually.
vessel is set to meet rising coastal and   strongly believe Pacifica will be in a good      The size of container ships has been
international transhipment demand          position to meet rising domestic cargo           increasing.
throughout the region.                     and transhipment demand.                         Coastal shipping will continue to play
Pacifica was acquired by the China         “We want to expand the range of valuable         a role in reducing greenhouse gas
Navigation Company (parent of Swire        domestic transport solutions currently           emissions per container and will also be
Shipping) in 2014.                         already provided by Pacifica, and this           a factor in New Zealand manufacturers’
Swire Shipping and Swire Bulk operate      will enable us to do so. Coastal shipping        decarbonisation of their supply chains,
multiple liner and bulk vessels per month, in New Zealand continues to play an              Stevens says.
connecting New Zealand to Australia,       important part in the country’s domestic         New Zealand’s domestic freight volumes
Asia, North America, Papua New Guinea,     economy. It is also highly complementary
Pacific Islands and the rest of the world. with road and rail networks.”                    “Coastal shipping
Swire New Zealand country manager          Coastal shipping also has an important
Brodie Stevens says coastal shipping is    role to play in meeting emission standards       has the lowest
“complementary” to New Zealand’s road      where transport accounts for 20% of NZ’s         emissions by freight
and rail networks.                         greenhouses gases, Stevens says.
“The advent of transhipping of import and  The Government is currently working on           tonne kilometre of
                                                                the Climate Change
                                                                Response [Zero
                                                                                            the key domestic
                                                                Carbon] Amendment           modes – road, rail
                                                                Bill which is aiming
                                                                to significantly cut
                                                                                            and sea.”
                                                                emissions within the        are forecast to more than double by
                                                                next 10 years through       2040, as stated in The National Freight
                                                                legally binding targets.    Demand Study 2008, and in the NFDS
                                                                “Coastal shipping has       update, completed in 2014.
                                                                the lowest emissions by     “Even with massive investment in land
                                                                freight tonne kilometre     transport, this increase could not be
                                                                of the key domestic         accommodated by road and rail alone.
                                                                modes – road, rail and      “By growing coastal shipping, New
                                                                sea.                        Zealand can take a load off the other
                                                                “The only way that          transport modes and contribute to a
                                                                the transport system        more efficient land transport network.
From left: Captain Tomislav, ship manager Gary                  can reduce its carbon       By comparison, in Japan, a country with
Grenfell, captain Munawar, Pacifica line manager           footprint and reliance on        a similar geography, more than 30% of
Jan Hintz and country manager Brodie Stevens.              fossil fuel is to increase the   freight is carried by sea,” he says.

8 | TRANSPORTTALK OCTOBER 2019 | www.transporttalk.co.nz
Smallbone does deal on Isuzu trucks - AWS
NEWSTALK

BRAKE AWARDS
RECOGNISE FLEET
SAFETY
C
         ompanies and individuals have
         been honoured for working hard
         to reduce road crashes during
Brake’s fifth annual Australasian Fleet
Safety Awards.
The awards, sponsored by the NZ
Transport Agency, recognise those
who have implemented successful
initiatives, products or services to
tackle fleet safety.
The winners were announced at the
awards ceremony and dinner in Auckland
on September 12. Individual awards were
sponsored by Bridgestone, McFall Fuel,
SurePlan and Suzuki.
The prestigious Outstanding Commitment
to Road Safety Award was won by Chris         Lazzaro is congratulating everyone “for
L’Ecluse from Teletrac Navman. The Road       the important work they are doing to
Risk Manager Award went to Fauzia Ali         reduce incidents and improve their fleet
from Johnson Controls.                        safety”.
L’Ecluse has amassed a wealth of road         “Many New Zealanders spend a
safety knowledge and experience over          significant amount of time driving for
the years.                                    work, and tragically road crashes are a
He started out working as a police officer    leading cause of work-related deaths,
in Western Australia and now works in         both here and overseas,” he says.
the telematics industry helping other         The awards are held annually and are
organisations to find solutions to their      part of Brake’s Global Fleet Champions      The awards,
fleet safety needs.
He has spoken at conferences, acted as
                                              initiative; a global partnership
                                              campaign to prevent crashes and
                                                                                          sponsored by the NZ
a mentor at road safety events, and given     reduce pollution by vehicles used for       Transport Agency,
                                              work purposes.
media interviews on road safety issues.
Outside of work he has written
                                                                                          recognise those who
whitepapers on road safety topics,            Other 2019 Fleet Safety                     have implemented
responded to government road safety
consultations and delivered workshops         Award winners are:                          successful initiatives,
to secondary school students on the risks     • Company Driver Safety Award,
                                                sponsored by SurePlan, went to GPC
                                                                                          products or services
young drivers face on the roads. He is
a passionate advocate for road safety           Asia Pacific. The GPC Tread Carefully     to tackle fleet safety.
and readily shares his knowledge and            driver safety programme includes a
experience with a range of audiences.           range of measures such as targets
Brake NZ director Caroline Perry says the       for reductions in incidents; reporting,
companies and individuals recognised            recording and analysing of incidents
are all “striving to make a real difference     including regular reporting to senior
in the world of fleet safety”.                  management; online and in-vehicle
“Congratulations to all the award winners       driver training; training videos on a
and highly commended entrants for               range of road safety topics; and tools
their impressive work reducing incidents        for managers. The programme has the
involving at-work drivers and vehicles.”        support of senior management and
NZ Transport Agency safety, health and          since implementation it has resulted in
environment general manager Greg                                   Continued on page 10

                                                                           TRANSPORTTALK OCTOBER 2019 | www.transporttalk.co.nz | 9
Smallbone does deal on Isuzu trucks - AWS
NEWSTALK

Continued from page 9

  a significant reduction in incidents and
  claims costs.
• Fleet Safety Product Award went to
  eDriving. Their technological solution
  helps to establish a safety culture
  within fleets, assess risk, track driver
  performance and benchmarks against
  other team members and other
  organisations in the industry. It uses
  a predictive risk assessment tool to
  help understand the likelihood of a
  driver being involved in a crash. It
  includes driver coaching modules
  delivered through a smartphone app
  and provides best practice feedback to
  drivers. Customers using the solution
  have seen significant reductions in
                                             Chris L’Ecluse
  incidents and claims costs.
• Road Safety in the Community Award,          and fatigue management.                      have made their journey planning tool
  sponsored by Bridgestone, went             • Sustainable Journeys Award,                  available for other organisations to
  to DB Breweries for its Keys Down            sponsored by McFall, went to Abley           use.
  Real Talk anti-drink driving social          for its internal journey planning          • Road Risk Manager of the Year Award,
  media campaign in collaboration with         programme, TravelWhiz. The                   sponsored by Suzuki, went to Fauzia
  local communities and community              comprehensive travel plan encourages         Ali of Johnson Controls, for her
  organisations in South Auckland.             staff to make healthy and active             involvement in numerous fleet safety
• Safe Vehicles Award went to VISA             transport choices by creating a              programmes at her organisation.
  Global Logistics for its development         personalised journey plan for each           These include implementing a new
  of a tablet-based system for checking        staff member. They implemented a             driver training programme and
  vehicles, reporting faults and ensuring      number of measures to encourage              minimum 5-star ANCAP rating on
  maintenance, servicing and repairs           cycling and provide relevant facilities,     vehicles, and policies on speed and
  of vehicles are completed on time.           offer a guaranteed ride home policy          distractions among others, all of which
  Additional benefits of the system            for emergency situations, have pool          has resulted in a decrease in incident
  include driver fitness for work checks       bicycles and hybrid vehicles, and            rates.

SAFETY FOCUS FOR NZTA
AFTER REVIEW
U
         p to $45 million is being put       Transport to update the NZTA’s regulatory    expertise as a new board member, having
         into the NZ Transport Agency’s      objectives, functions and powers.            worked for other Crown agencies and
         regulatory role following           The review found that previous               government departments, he says.
recommendations of an independent            transport ministers had directed the         “The review also found the transport
review.                                      NZTA to focus on ‘building roads’ at         ministry has now improved its monitoring
The review by consultancy firm Martin        the expense of keeping people safe,          approach after taking a light touch under
Jenkins found the NZTA failed to properly    Twyford says.                                the last government,” Twyford says.
regulate the transport sector under the      “Safety is our Government’s top transport    “I expect the ministry to take a more
previous government, and the present         priority and we’re getting the transport     active approach to overseeing all our
coalition government will implement all      agency back on track.”                       transport agencies.”
the review’s recommendations as soon as      Twyford says while the NZTA has made         The Government is also investigating
possible, transport minister Phil Twyford    good progress in the past year, these        designating the NZTA as a health and
says.                                        new changes - coupled with recent            safety regulator, and to include options
These include establishing a statutory       board appointments - will ensure it will     to strengthen commercial vehicle
land transport director responsible          be a modern regulator, equipped for the      enforcement.
for carrying out the NZTA’s regulatory       massive changes the sector will undergo      Twyford says this work and the other
functions and powers, getting the NZTA       in coming years.                             recommendations will be completed by
board to develop a new regulatory            Catherine Taylor, an experienced             early next year.
strategy, and instructing the Ministry of    regulator, brings risk management

10 | TRANSPORTTALK OCTOBER 2019 | www.transporttalk.co.nz
NEWSTALK

                                                             INTERISLANDER
                                                             UPGRADES TO
                                                             TARGET FREIGHT
                                                             K
                                                                    iwiRail is taking steps             “We have also recently appointed
                                                                    to replace its ageing               the French-based BRS Group
                                                                    Interislander ferry fleet with      as our ship broker to help in the
                                                             vessels better equipped for rail           international search for potential
                                                             and freight.                               suppliers of the vessels.
                                                             The Government has allocated               “The target is for the new ships to
                                                             $35 million for procurement of             be ready for service in 2024.
                                                             two new, rail enabled ferries              “The first stage of the procurement
                                                             that will replace the old Aratere,         process, a request for expression
                                                             Kaitaki, and Kaiarahi ferries.             of interest in supplying the ships
                                                             KiwiRail asset development chief           has just closed.
                                                             operating officer David Gordon             “The request for expression of
                                                             says Danish naval architects, OSK          interest is the first stage of what
                                                             ShipTech AS, will develop the              is expected to be a multi-phase,
                                                             design of the two new ships.               open competitive procurement
                                                             “The two new ferries will have a           process to supply the new ferries,”
                                                             greater capacity for rail and road         he says.
                                                             freight, and passengers, than the
                                                             existing three-ship fleet,” Gordon
                                                             says.

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                                                                               TRANSPORTTALK OCTOBER 2019 | www.transporttalk.co.nz | 11
NEWSTALK

CUSTOMER SUPPORT
KEY FOR EQUIPMENT
INDUSTRY
A
         utomotive training and equipment     received the proper training and gained
         provider AECS is all about           the necessary knowledge.
         delivering service and technical     “What our people love about our training
support for those in need.                    is that it's easy to learn and is always
The organisation has been running for         fun, with lots of practical applications
close to 20 years with its headquarters       including, what we call in this day and
in Hastings and a team of nine serving        age, ‘life hacks’.
between Auckland, Northland and the           “Our trainers share freely their wealth of
South Island.                                 experience that can be applied straight to
It also provides training seminars with an    workshop situations.
experienced team on-hand for solving          “We've even taken things to extremes
complex problems on everything from           by building vehicle simulators [the full
heavy diesel to electric vehicles.            electronic system of a vehicle in a box]
AECS spokesperson Mark Thompson               so that it can be used anywhere for
says helping people with technical issues     practical applications as part of our         As well as being able to listen to
is one part of the job but inspiring people   training.                                     customers and get an understanding of
who are “passionate about what they do        “Even if you have had an extensive            their needs, it gives the organisation a
in the automotive industry” is another        career in the industry you need to keep       chance to share the latest technology at
important factor.                             growing. The simple fact is, unless           the forefront of the industry.
There are many professionals in the           you learn beyond what you've already          Feedback from the roadshow initiative
trade who are constantly eager to learn       mastered you will never grow.                 has been very positive and helps ease
more and that’s where AECS provides a         “One thing that has been of help to           the pressures of running a workshop and
valuable service, he says.                    many is our training pathway, this can        business in the transport sector.
“Two essential elements that we have,         really help with next steps to further your   “For many who have come to our
and will continue to work from, is            training and career,” Thompson says.          roadshows, it has been a breath of fresh
passion and having our people’s and           At the start of 2019, AECS made a             air, knowing someone is like-minded and
customers’ interests at heart.                strategical decision to get out to the        understands you. This has also gone both
“We've found people often don't succeed       towns and cities to spend more time           ways, it has also included comments such
in their career, not because they don't       with people working in the automotive         as, ‘I never knew that about AECS’ or ‘I
have talent or skill, but they haven't        industry through a series of roadshows.       didn't realise you did that’. We plan on
                                                                                            bringing a different perspective again to
                                                                                            our 2020 roadshow.”
                                                                                            Other feedback from the roadshows
                                                                                            includes the importance of on-going
                                                                                            technical support after the purchase of
                                                                                            new equipment.
                                                                                            Thompson says there are examples of
                                                                                            workshops and individuals that have
                                                                                            been let down after purchasing gear
                                                                                            from an equipment or spare parts
                                                                                            provider.
                                                                                            “When the workshop needed help with
                                                                                            something as simple as training on new
                                                                                            equipment or a simple issue, they were
                                                                                            nowhere to be found.”
                                                                                            This hammers home the message that
                                                                                            building long-term customer relationships
                                                                                            is critical for the industry, he says.
                                                                                            *For more information on AECS email
                                                                                            mark@aecs.net or phone 06 874 9077.

12 | TRANSPORTTALK OCTOBER 2019 | www.transporttalk.co.nz
NEWSTALK

JOST NZ EXHIBITS AT RTF
CONFERENCE
J
       OST NZ, distributor of truck and        Razor's Power Tarp comes complete            the roller door or the electronic
       trailer equipment, showed its           with manual override capability and is       controller mounted on the right side of
       industry support at the Road            powered with the Razor Power Kit.            the chassis at the rear.
Transport Forum conference in Taupo            Each system can boast a sophisticated        JOST NZ introduced its new EverShine
where it featured two of its most recent       control box featuring a touch pad, which     wheel this year to complement its
additions to its stable of products.           can be adjusted to control the sensitivity   popular range of machined and
Its Razor range comprises of electric          of how the tarp opens and closes. The        polished truck and trailer alloy wheels.
roll-over and front-to-back tarp               battery pack is trickle charged from the     The premium forged alloy wheels
systems, electric landing gear and             main unit and tops the battery up as the     feature a low maintenance wheel
power roller doors.                            trailer drives along. Without the truck,     surface-finish tested for over 240 hours
When the Razor front-to-back power             the tarps can still be operated 15 or 20     against corrosion. EverShine wheels are
tarp is installed, the driver has the option   times before the battery needs to be         resistant to pitting, blistering, corrosion
to stay in the cab during operation and        charged.                                     and coating breakdown, and are easily
still have the same amount of control          The Razor power door system can be           cleaned with just soap and water.
over the trailer or rigid. The system is                           operated up and          The JOST brand is well known in NZ
easy to use, timesaving and highly                                   down from either       for its range of fifth wheels, Rockinger
efficient.                                                             of the remote key    couplings, landing gear, king pins and
                                                                        pads mounted        toweyes. It has also added JOST Axle
                                                                            adjacent to     systems to the NZ offerings and the first
                                                                                            units have already clocked upwards of
                                                                                            50,000km.
                                                                                            In January 2015, JOST acquired
                                                                                            Mercedes-Benz trailer axle systems,
                                                                                            making JOST one of Europe’s important
                                                                                            manufacturers of trailer axles. The DCA
                                                                                            Weightmaster is the core member of the
                                                                                            axle series. Its low weight coupled with
                                                                                            its durability, the advantage of fewer
                                                                                            components (due to its monocoque
                                                                                            design) along with maintenance-free
                                                                                            compact bearings, makes it ideal for use
                                                                                            in the NZ transport industry.

                                                                            TRANSPORTTALK OCTOBER 2019 | www.transporttalk.co.nz | 13
NEWSTALK

REPORT CALLS FOR ‘MANAGED
CLOSURE’ OF POAL

                                                                                                     Wayne Brown

E
       nding operations at the Ports of     alternative entry points into the city.                     Phil Goff
       Auckland (POAL) and developing       “Friction with urban personal transport
       Northport is being suggested in a    and regional deliveries could be further
government-commissioned supply chain        reduced by a dedicated freight rail
report.                                     line through the Avondale corridor
The recommendation is part of the           connecting the two main freight hubs.
second Upper North Island Supply            “It allows for alternative use of the
Chain Strategy (UNISC) review into New      Auckland waterfront land, and returns
Zealand’s freight network.                  the harbour to the people which helps
It estimates the cost of moving             Auckland to achieve its ambition of
Auckland’s port operations will be          becoming a more ‘liveable city’.”
around $10.3 billion.                       The working group carried out a poll                      Shane Jones
The working group is chaired by former      which found 62% of Aucklanders believe
Far North District Council mayor Wayne      that moving the port would make the city     businesses and consumers from
Brown and released its first report in      “a better place to live, work and visit”.    freight being moved over much longer
April this year.                            The report also points to improving          distances,” Goff says.
The second report considers a               road safety by increasing rail freight       “While Auckland Council made
range of options and concludes that         capacity and the regional development        submissions on the original proposal,
“the managed closure of the POAL,           benefits of employment in Northland          we and other stakeholders, including
the development of Northport and            and support for further growth in the        the shipping companies and the ports
continued operation of the Port of          Bay of Plenty.                               themselves, have not had further input
Tauranga, provides the greatest level                                                    into this report.
of benefit to the upper North Island and                                                 “As the report itself acknowledges, if
                                            More work needed, mayor
New Zealand”.                                                                            the shipping companies don’t agree
The scenario also includes development      says                                         to send freight to Northport, the huge
of land-side infrastructure involving       However, Auckland mayor Phil Goff is         investment in new facilities would be
rejuvenating the North Auckland rail line   critical of the recommendations and says     wasted money.”
and spur to Northport and a new inland      it doesn’t sufficiently consider the costs    “Auckland remains ready and willing
freight hub in Auckland’s Northwest to      and benefits.                                to co-operate with the government
complement Metroport in the South.          “Like most Aucklanders I am in favour        over relocation of the port, but its
The report says this option “promotes       of moving the port, but we won’t             ultimate agreement to do so will
resilience in the supply chain by           simply give away our assets built up by      depend on the actual benefits and
providing two distinct north and south      ratepayers over generations.                 costs to our city and its people of
entry points for international freight      “Relocation needs to be stack up             making that move,” Goff says.
originating in and destined for Auckland.   economically and protect the interests       Associate transport minister Shane
“It reduces levels of friction in the       of Aucklanders. It will also need to be      Jones says the future of New Zealand’s
Auckland CBD which is currently a           undertaken with industry support and         ports, freight services and coastal
congested entry point for freight out       without imposing additional economic
of Ports of Auckland and provides two       and environmental costs on Auckland                              Continued on page 16

14 | TRANSPORTTALK OCTOBER 2019 | www.transporttalk.co.nz
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NEWSTALK

                                            Continued from page 14
                                                                                          commissioned”.
                                            shipping is “critical to our economy”.        “We knew that the answer to the
                                            “The work to develop the Upper North          question would be Northland before
                                            Island Supply Chain Strategy comprises        we even knew what the question
                                            a logistics and freight review, as well as    would be.
                                            a plan for the long-term future of ports in   “More than a dozen previous reports
              Mark Cairns                   the Upper North Island.                       have indicated the need for Auckland,
                                            “Building an effective and sustainable        Tauranga and Northport, and cynically I
                                            transport system is a priority for the        knew from the outset that the outcome
                                            government,” Jones says.                      of this report would be different to all
                                            Port of Tauranga chief executive              the other, non-political reports.
                                            Mark Cairns says the working group’s          “Distance is the enemy of logistics in
                                            recommendations were feasible subject         every case, and yet this reports finds the
                                            to infrastructure development and would       reverse.
                                            address concerns about economic land          “This report gives great economic
                                            use in Auckland.                              benefits to Northland, yet fails to
                                            Cairns says more economic analysis            acknowledge the corresponding losses
                                            is needed as some of the cost, future         to Auckland.
                                            capacity and cargo forecast figures were      “The outcome, if adopted, would be a
               Chris Carr                   at odds with Port of Tauranga’s data.         huge benefit to us, but at a huge cost to
                                            “We haven’t discussed the assumptions         all New Zealanders.
                                            with the consultants and would welcome        “The cost to New Zealand far outweighs
                                            the opportunity to do so.                     any personal benefit in my view. It would
                                            “We recently engaged Netherlands-             be irresponsible to adopt it.
                                            based container terminal experts              “Getting our port structure for the
                                            TBA Group to complete a capacity              future is critical, it’s not a political vote
                                            development review that shows we can          buy,” Carr says.
                                            accommodate up to 2.8 million TEUs per        Motor Vehicle Industry Association chief
                                            annum on our current footprint.               executive David Vinsen is also critical of
                                            “The report points out that Port of           the report.
                                            Tauranga is among the world’s 10 most         “The study was set up to meet New
                                            efficient ports. Port of Tauranga is New      Zealand First’s coalition agreement.
             David Vinsen                   Zealand’s busiest port, with room to          “Of course Northport is where they want
                                            grow and the next stage of capacity           to focus … this decision is about jobs
                                            expansion already under way.                  and investment for Northland, where
                                            “There is also the opportunity to factor      Shane Jones wants to reinforce his
                                            in the current and future freight handling    presence.”
                                            capacity of the inland freight hubs in the    Autohub chief executive Frank Willett
                                            Waikato, including the Ruakura Inland         questioned the need for the study - and
                                            Port in Hamilton,” Cairns says.               its $850,000 cost.
                                                                                          "Once again, it appears that certain
                                            Industry is wary                              politicians have an unfettered ability to
                                            Carr and Haslam managing director             commission six-figure reports funded
                                            Chris Carr says the report is “blatant        by taxpayers that amount to fanciful
                                            politics” and “confirms only what we          and delusional suggestions as far as
             Frank Willett                                                                the Ports of Auckland location and its
                                            all expected when this report was
                                                                                          future are concerned,” Willett says.

16 | TRANSPORTTALK OCTOBER 2019 | www.transporttalk.co.nz
NEWSTALK

FUEL CRISIS ‘COULD HAVE BEEN
FAR WORSE’, REPORT SAYS
A
        uckland’s jet fuel supply is “not     and recover from such an incident.               “We also take pride in the inquiry’s
        sufficiently resilient” and urgent    It is “essential that government and             findings around the high standard
        investment and legislative            industry work together” to put in place          of the response of our staff and
changes are needed, according to a            sector-wide response plans.                      contractors to the pipeline rupture.”
government inquiry into the 2017 fuel         Auckland Airport is singled out for being        Fuge acknowledged the inquiry’s
crisis.                                       exposed to “complete disruption” with            confirmation that the pipeline had been
The report looks into the disruption          only a single supply chain for jet fuel.         damaged by a digger that should not
which resulted from a ruptured                Parts of the infrastructure near the airport     have been working over the pipeline, and
170-kilometre pipeline from Marsden           are also operating close to capacity. In         that the damage had not been reported.
Point Oil Refinery into Auckland.             its current state, parts of the supply chain     “This underlines the fact that further
It stopped fuel coming into Auckland for      will not be able to meet basic demand in         legislative regulation is needed to
10 days with some petrol stations running     a few years’ time, it says.                      protect the pipeline and other essential
out of diesel.                                “We have concluded that there is a need          infrastructure.”
It concludes the damage was caused by a       to invest in further infrastructure without      The Refinery also agrees with the
digger when it was being used to dig for      delay, to achieve an acceptable level of         inquiry’s comments around current
kauri logs three years earlier.               resilience. Investment is needed now to          fuel storage at the Auckland end of the
No one had been informed at the time          ensure that.                                     pipeline and the urgent need to build
that the pipeline had been struck, and        “As a market-led system, investment              jet fuel resilience at Auckland Airport.
over time, the pipe weakened and              decisions seem to have been focused              “We are pleased that the inquiry has
eventually ruptured.                          on meeting the demand curve on a                 noted that Refining NZ is working to
The report says the incident, as bad as it    ‘just in time’ basis.”                           make timely investment decisions and
                                                                  Companies such as BP,        that we have a clear goal of having new
                                                                  Mobil, and Z Energy,         infrastructure in place shortly before it is
                                                                  which have joint venture     needed to meet demand, rather than just
                                                                  arrangements in the          in time or too late,” Fuge says.
                                                                  pipeline infrastructure,
                                                                  have “failed to make
                                                                                               More analysis needed
                                                                  timely investments to
                                                                                               Auckland University professor of energy
                                                                  achieve and maintain
                                                                                               and resource economics Basil Sharp
                                                                  the level of resilience in
                                                                                               says the event “highlights the importance
                                                                  the supply chain that we
                                                                                               of investing in, and maintaining, critical
                                                                  regard as appropriate”,
                                                                                               infrastructure”.
                                                                  it says.
                                                                                               “Before implementing regulatory
                                                                  The report recommends
                                                                                               standards it is important that the costs
                                                                  legislative changes
                                                                                               and benefits of decisions aimed at
                                                                  which would give
Pipline damage                                                                                 improving supply chain resilience are
                                                                  government the
                                                                                               clearly understood.
                                              power to step in if industry does not
                                                                                               “Of course, it was in the interest of
was, “could have been far worse”.             invest sufficiently to meet the required
                                                                                               all parties and consumers to get the
“If there was to be a rupture, it was lucky   standards.
                                                                                               pipeline back into operation as quickly
that it happened when and where it did.
                                                                                               as possible. And, I am sure there were
“The location was easy to access and
                                              Refinery welcomes report                         lessons to be learned.
not in a highly populated area, so
                                              Refining NZ, the owner and operator of           “However, before proceeding down
the containment and repair could be
                                              the Marsden Point refinery, welcomes the         the regulatory path we need to clearly
carried out quickly, with a minimum of
                                              report and says it has important learnings.      understand the costs and benefits of
risk to people.
                                              Chief executive Mike Fuge says the               resilience, however defined.
“Had there been the more flammable
                                              company “looks forward to working with           “Creating redundancies in the supply
petrol in the pipeline at the time of the
                                              industry to implement those learnings”.          chain will cost money. Who will pay? Do
rupture, rather than jet fuel, there would
                                              “Among its findings the inquiry concluded        the costs exceed benefits? The report
have been a significant risk of fire and
                                              that Refining NZ maintained and operated         raises the spectre of ‘public benefits’.
explosion, and the fuel would have been
                                              the RAP [Refinery to Auckland Pipeline]          What are these? Are they significant?
harder to contain,” it says.
                                              properly and in keeping with all legal           More detailed economic analysis is
The report makes several
                                              requirements and standard industry               needed,” Sharp says.
recommendations on how the sector can
                                              practice.
better prevent, prepare for, respond to,

                                                                             TRANSPORTTALK OCTOBER 2019 | www.transporttalk.co.nz | 17
NEWSTALK

RISGON INTRODUCES
NEW MODEL
                                           R
                                                   isgon Insurance Brokers             the overall risk and incident reduction
                                                   introduced its new business model   process in place.
                                                   at the 2019 Road Transport Forum    Bowbyes says Risgon’s ongoing risk
                                           conference in Taupo as sponsor and          management focus improves the risk
                                           exhibitor.                                  profile and continues to reduce insurance
                                           Director Haydn Bowbyes says it gathered     costs while also supplying full brokerage
                                           positive feedback from those in the         services across all lines of insurance.
                                           trucking sector.                            Meanwhile, Risgon risk and insurance
                                           Speaking at the event, Bowbyes              director Garry Bray says the “best way
                                           discussed the new service and its           to curb a trend of risk-based premium
                                           benefits for the only insurance model of    increases is to actively identify, mitigate
                                           its kind in the country.                    reduce the risks, ensuring that the insurer
                                           This includes its specialist risk           is aware, and importantly involved”.
                                           management analysis, tools and              “Forming and maintaining an open
                                           services and how the company also           relationship with the client, product/
                                           contributes half of its revenue earned      service provider and insurer means that
                                           from insurers to fund as much of the        a guaranteed and measured decrease in
                                           needed risk management tools and            the overall risk footprint is obtained.
                                           services as they can for clients.           “This reduction in risk is tracked,
                                           The concept has also received support       documented and shared via high level
                                           from insurers, who will also contribute     reporting on a regular basis between all
                                           to client costs, with firm management of    parties,” Bray says.

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18 | TRANSPORTTALK OCTOBER 2019 | www.transporttalk.co.nz
NEWSTALK

FAMILY DEALERSHIP
ALL ABOUT TRUCKS
J
      ust Trucks general manager Logan       “It’s a lot more work, but it’s rewarding,”   have it as well prepared as possible.”
      Childs has been working at the         Childs says. “It’s more experience in the     “You could have the truck that drives
      family-owned business since the        industry … I’ve jumped into it with open      the best, engine runs the best, but if you
age of 16.                                   arms and full commitment.”                    open the door and look inside and it’s
The dealership was established in 1986,      Just Trucks aims to meet specific             dirty, or the customer service is bad, then
previously trading as Just Autos Limited,    customer demands and is “always               you’re already on the back foot.”
starting out predominantly with cars,        looking for a point of difference with        Childs is a fan of putting systems into
and then shifting towards commercial         product”, Childs says.                        place.
vehicles and trucks.                         He is responsible for buying and              “If the right systems are in place then it
Just Trucks shifted from Onehunga to         managing stock, from purchasing in            shortens the chances of accidents and
its present Mount Wellington stomping        Japan right through to buying in New          mistakes, or we could miss processes
ground in the mid-90s.                       Zealand.                                      that are needed to make the stock as
After a recent restructure, the dealership   Around 80 trucks are on stock in its          good as it needs to be.”
                                             yard, with 12 employees on site. The          An example of this is the stock
                                             trucks range from two to seven-tonne          management system, which details
                                             payloads, including everything from flat      right from the time the trucks land in the
                                             decks, box trucks, tippers, refrigerated      country to when they are ready for sale.
                                             trucks, cranes and compactors.                “Having systems in place means the
                                             Forming a good relationship with dealers      whole process just works without too
                                             in Japan has been a key part of the           many hiccups along the way.”
                                             success.                                      Childs has clocked 18 years at Just
                                             “We speak constantly, not only via email      Trucks. Two months ago, a “very loyal”
                                             but on the phone.                             employee left after 25 years with the
                                             “We source from up to half a dozen            company.
                                             Japanese suppliers.”                           His parents, Just Trucks owners Michael
                                             However, Childs says the most important       and Briar Childs, are still active in the
                                             key to success at Just Trucks is the          business and are in the office most days
                                             people.                                       of the week.
                                             He thanks his “very long-term” loyal          “They just leave us to it. They see the
                                             workers, and says he strives to make the      systems in place, see that they are
                                             employees feel like part of a team.           working, and business should just
Logan Childs
                                             “Businesses are only as good as the           continue turning over.”
saw Childs move from service manager         people that work for it,” Childs says.        A trained mechanic, Childs has no
to a newly created general manager           “You can’t do it on your own, you             problems getting down and dirty when
position.                                    have to have as much help as you              short-staffed or when there is an overflow
He has been in the new role for three        can. You only get one chance at a first       of work.
months and has big visions for the           impression.                                   “I have no problems helping out,” he says.
company.                                     “When we’re presenting the stock, we

                                                                           TRANSPORTTALK OCTOBER 2019 | www.transporttalk.co.nz | 19
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