STRATEGIC PLAN 2019-2021 - CENTRAL BANK OF IRELAND

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STRATEGIC PLAN 2019-2021 - CENTRAL BANK OF IRELAND
CENTRAL BANK OF IRELAND

STRATEGIC PLAN
2019–2021

                          »
STRATEGIC PLAN 2019-2021 - CENTRAL BANK OF IRELAND
CONTENTS
                                          CENTRAL BANK OF IRELAND

                                          STRATEGIC PLAN
                                          2019–2021

    „ Foreword                        3
       PART ONE
    „ Mission, Mandate and Vision     8
    „ Strategic Themes               12

       PART TWO
    „ Review of Strategy 2016–2018   19
    „ Statutory Objectives           21
    „ Organisational Objectives      31

»                                                                   »
STRATEGIC PLAN 2019-2021 - CENTRAL BANK OF IRELAND
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    CONTENTS            Foreword   Mission, Mandate   Strategic   Review of Strategy   Statutory    Organisational
                                   and Vision         Themes      2016–2018            Objectives   Objectives

    Foreword

    “We will be flexible in the delivery of our
    strategy, effectively prioritising across competing
    demands, while safeguarding delivery of our
    fundamental work, and responding to changes
    in the external environment.”
»   Governor Philip R. Lane                                                                                                              »

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    CONTENTS                Foreword          Mission, Mandate         Strategic         Review of Strategy        Statutory               Organisational
                                              and Vision               Themes            2016–2018                 Objectives              Objectives

    Foreword

    A decade after the onset of the financial crisis in   There has been a shift to a more intrusive
    autumn 2008, it is timely to review the strategic     supervisory philosophy, a commitment to
    direction of the Central Bank of Ireland (Central     resolving troubled financial institutions (rather
    Bank). Internationally, the crisis triggered          than turning to the taxpayer), as well as the
    widespread policy reforms, with central banking       activation of macro-prudential policy measures
    and financial regulatory mandates expanded to         that seek to contain systemic risk. There has          Governor Philip R. Lane
    redress the systemic flaws revealed by the crisis.    also been an elevation in concern about
    Domestically, the post-crisis legacy of excessive     financial misconduct.
    indebtedness has warranted careful management
                                                          We have witnessed the adoption of                      of the 2016-2018 Strategic Plan, the workforce
    and oversight, together with an extensive
                                                          unconventional monetary policy measures and the        of the Central Bank has expanded by 27 per cent
    restructuring of the financial system. Especially
                                                          increase in the collection of financial data, which    (from approximately 1500 to 1900). In 2017, our
    over the last five years (since the completion of
                                                          has required a transformation in central banks and     city centre staff moved to our new Dockland
    the EU-IMF programme in 2013), a primary
                                                          financial regulators to meet these challenges. This    Campus, comprising the new headquarters on
    objective has been to establish the Central Bank
                                                          is being achieved through a combination of             North Wall Quay and our Spencer Dock location.
    as the effective steward of the Irish financial
                                                          increased staffing levels, changing work practices     In addition, there has been considerable
    system, working in the public interest and in
                                                          and strengthening the organisational capability.       investment in IT capabilities and in improving
    partnership with the other branches of the Irish
                                                          In banking, the initiation of the Single Supervisory   skill levels among our staff.
    State and our colleagues in the Eurosystem and
                                                          Mechanism in 2014 has led to a fundamental shift,
    the European System of Financial Supervision.
                                                          with the supervision of major banks led by the
    The remarkable recovery in the Irish economy          European Central Bank (ECB), in partnership with
    has been accompanied by a parallel improvement        the national competent authorities.
                                                                                                                 “A decade after the onset of the
    in the health of the domestically-orientated part
                                                          In Ireland, the ongoing legacy problems from the       financial crisis in autumn 2008,
    of the Irish financial system. At the same time,
                                                          crisis and our prominence as an international
    Ireland’s role as a location for international                                                               it is timely to review the strategic
                                                          financial centre has meant that the required
    financial intermediation across a broad range of                                                             direction of the Central Bank
                                                          transformation of the Central Bank has been
    financial services has continued to expand.
»                                                         especially striking. As a result, over the course      of Ireland.”                                                   »

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    CONTENTS                Foreword         Mission, Mandate          Strategic         Review of Strategy        Statutory                  Organisational
                                             and Vision                Themes            2016–2018                 Objectives                 Objectives

    Looking to the next three-year planning cycle, we     the policy framework is a primary strategic
    are entering a period of consolidation. With the      priority for 2019-2021, there are two significant
    implementation of the international and               challenges that call for particular strategic focus:
    European regulatory reforms that were
                                                          • One is Brexit. While, at the time of preparation
    introduced over the last decade, there is a new
                                                            of this Strategic Plan, the final nature of the
    and more robust framework guiding financial                                                                  Governor Philip R. Lane
                                                            new EU-UK arrangements remain unclear,
    supervision. The recovery of the Irish and
                                                            Brexit has short-term and long-term
    European economies is facilitating a gradual
                                                            implications for the structure of the Irish
    normalisation in financial conditions and an
                                                            economy and the trading system. In addition,         “The primary challenge for this next
    improvement in the health of the balance sheets
                                                            Brexit is inducing a significant expansion in the    phase is to ensure that the new policy
    of financial institutions and households, firms and
                                                            set of firms looking to use Ireland as a base to
    governments. However, some challenges and risks                                                              framework delivers on its potential
                                                            serve the EU27 financial system and it is
    from the crisis remain and Ireland continues to be                                                           by safeguarding monetary and
                                                            forcing a rethink of the appropriate framework
    exposed to risks both in the domestic economy
    and the external environment. While the
                                                            for regulating trade in financial services           financial stability”
                                                            between the EU27 and other locations
    structure of the financial industry may face
                                                            (including the UK). The successful handling of
    considerable disruption due to the emergence of
                                                            the impact of Brexit across our central banking      It is our strategic commitment to elevate the
    new technologies, the general nature of the
                                                            and regulatory mandates is a high strategic          regulation of the behaviour of regulated firms1
    underlying regulatory framework means that it
                                                            priority for the Central Bank.                       and the operation of financial markets in order to
    can be applied in similar manner to new entrants
                                                                                                                 protect consumers and investors. We are also
    and established firms alike.                          • The other is the implementation of a new
                                                                                                                 gearing up to expand the scope of financial conduct
                                                            approach to financial conduct regulation.
    The primary challenge for this next phase is to                                                              regulation, with the Brexit-related expansion of
                                                            The last decade has seen a wide range of
    ensure that the new policy framework delivers by                                                             wholesale financial trade requiring a parallel
                                                            financial misconduct scandals around the world,
    safeguarding monetary and financial stability,                                                               investment in wholesale conduct regulation.
                                                            while the Tracker Mortgage Examination has
    while working to ensure that the financial system
                                                            revealed the damage that can be caused to Irish
    operates in the best interests of consumers and
»   the wider economy. While the consolidation of
                                                            consumers from misconduct by domestic banks.         1. Regulated firms include all entities and individuals regulated       »
                                                                                                                 by the Central Bank of Ireland.

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    CONTENTS                Foreword          Mission, Mandate          Strategic         Review of Strategy       Statutory               Organisational
                                              and Vision                Themes            2016–2018                Objectives              Objectives

    Importantly, we recognise that prudential and          As a consequence, we will be flexible in the
    conduct regulation are intertwined. Financially        delivery of our strategy, effectively prioritising
    unsound firms pose grave threats to consumers          across competing demands, while safeguarding
    and investors. In a similar vein, we recognise that    delivery of our fundamental work, and
    macro-financial stability and conduct regulation       responding to changes in the external
    are intertwined: the Irish public is well aware that   environment. This will necessitate taking             Governor Philip R. Lane
    systemic instability is deeply damaging for            risk-based decisions, as we will never have
    consumers and investors. It is important               enough people for all the work we would wish
    therefore that we operate as One Bank by               to do; and we will need to build capabilities
    working closely together across the organisation       and skills. I would like to take this opportunity
                                                                                                                 “It is important that we operate as
    to deal with the risks and challenges we face in       to recognise the dedication and commitment            One Bank by working closely together
    delivering on our mandate.                             of our staff whose continuing work to                 across the organisation to deal with
                                                           deliver on our mandate is crucial to the              the risks and challenges we face in
    The corollary to the consolidation of the Central
                                                           successful implementation of the
    Bank’s development will be greater stability in                                                              delivering on our mandate.”
                                                           Strategic Plan.
    the overall operational budget and staffing. While
    Brexit and the expansion of financial conduct          In this Strategic Plan, you will learn more about
    regulation will necessitate a limited net expansion    our Vision and thematic priorities for the next
    in staff numbers, new tasks and emerging               three years. The Strategic Plan is arranged in two
    priorities will primarily require redeployment of      parts. The first part sets out the high-level
    current staff and de-prioritisation of some            strategy for the Central Bank and includes the
    existing tasks. In parallel, non-pay operational       Mission, Vision and strategic themes. These
    expenditure will be tightly controlled. The            themes are closely linked to our Mission and
    stabilisation of the operational budget is essential   Vision and will collectively contribute to the
    for the long-term financial independence of the        delivery of our wider objectives. The second part
    Central Bank, while also limiting the long-term        outlines the strategic priorities under each of our
    rate of increase in the levies imposed on              statutory objectives as well as our key
»   regulated firms.                                       organisational objectives.                                                                                           »

                                                                                                                                                  CENTRAL BANK OF IRELAND   6
CONTENTS
                          CENTRAL BANK OF IRELAND

                          STRATEGIC PLAN
                          2019-2021

               PART ONE

»                                                                    »

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    CONTENTS               Foreword         Mission, Mandate   Strategic   Review of Strategy   Statutory    Organisational
                                            and Vision         Themes      2016–2018            Objectives   Objectives

    Mission
    The Central Bank of Ireland serves the public interest by
    safeguarding monetary and financial stability and by working
    to ensure that the financial system operates in the best interests
    of consumers and the wider economy.

    The Central Bank plays an important role in Irish
    society and we recognise the need for us to
    deliver on our mandate in the most effective way
    possible. The role and responsibilities of the
    Central Bank have increased over the years since
    our establishment in 1943. Serving the public
    interest has always been at the core of our work
    and is reflected in our Mission Statement. In
    addition, our Mission Statement recognises the
    important role that the Central Bank plays in
    safeguarding stability and in ensuring that the
    financial system is working in the interests of
    consumers and the wider economy.

»                                                                                                                                                 »

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    CONTENTS                  Foreword            Mission, Mandate                Strategic           Review of Strategy               Statutory         Organisational
                                                  and Vision                      Themes              2016–2018                        Objectives        Objectives

    Mandate
    In discharging its functions and exercising its powers as part of
    the European System of Central Banks, the primary objective
    of the Central Bank is to maintain price stability.
    The Central Bank also has the following statutory objectives:

                                                                                                                                                                      The discharge of such
                                                                                                                                                                      other functions and
    Price                    Financial                 Resolution                   Financial                    Payments,                  Economic                  powers conferred on
    Stability                Stability                                              Regulation                   Settlements                Analysis                  the Central Bank by
                                                                                                                 and Currency               and Statistics            law including:

    As part of the           The stability of          The resolution of            The proper and effective     The efficient and          The provision of          The operation of
    European System          the financial             financial difficulties       regulation of financial      effective operation        analysis and comment      the Central Credit
    of Central Banks,        system overall.           in credit institutions,      service providers and        of payment and             to support national       Register, the Deposit
    the primary objective                              certain investment           markets, while ensuring      settlement systems.        economic policy           Guarantee Scheme
    of the Central Bank                                firms and credit unions.     that the best interests of                              development.              and the Insurance
    is to maintain                                                                  consumers of financial                                                            Compensation Fund.
    price stability.                                                                services are protected.

»                                                                                                                                                                                                 »
    Further information on who we are and what we do is available on our website www.centralbank.ie.

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    CONTENTS                   Foreword            Mission, Mandate               Strategic   Review of Strategy   Statutory    Organisational
                                                   and Vision                     Themes      2016–2018            Objectives   Objectives

    Vision
    We are committed to being an independent, forthright and influential
    organisation with a compelling, clear and challenging vision of being:
    One Bank: Trusted by the Public, Respected by our
    Peers, and a Fulfilling Workplace for our People.

    Trusted by                Respected                 Fulfilling Workplace
    the Public                by our Peers              for our People
    A trusted organisation    Regarded by our peers     Where our people are
    that is working towards   at home and abroad as     committed to excellence in
    the public good in a      credible and working      the delivery of our mandate,
    transparent, effective    constructively to help    have the opportunity to
    and accountable way.      influence and shape the   build fulfilling careers and
                              best outcomes for the     reach their potential, and feel
                              public good.              valued in an environment
                                                        that supports diversity and
                                                        inclusion.

»                                                                                                                                                                    »

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    CONTENTS                Foreword           Mission, Mandate           Strategic              Review of Strategy               Statutory               Organisational
                                               and Vision                 Themes                 2016–2018                        Objectives              Objectives

    Three-Year Strategic Plan

    Under Section 32B of the Central Bank Act 1942,        • a growing economy, with a labour market                           In developing this Strategic Plan, we carried out
    the Central Bank is required to produce a                approaching full employment that is subject                       a comprehensive review of our current strategy
    strategic plan every three years. Based on our           to significant downside risks;                                    as well as assessing the emerging risks and
    Mission, Mandate, and Vision, the Central Bank                                                                             challenges to successful delivery of our mandate.
                                                           • a more sound financial system, where new
    prepares the Strategic Plan, which sets out our                                                                            We also engaged with the public, the Consumer
                                                             types of risks are emerging, associated with
    future priorities, activities and desired outcomes                                                                         Advisory Group2 and internally across the Central
                                                             financial innovation, technology, cyber and
    under each of our objectives. The development of                                                                           Bank to inform the direction of the strategy.
                                                             Brexit;
    our Strategic Plan helps identify the key longer-
                                                                                                                               In this Strategic Plan, we have identified
    term priorities critical to the successful delivery    • a regulatory environment that has undergone

                                                                                                                               5
    of our objectives and guides our work over each          significant reform and which is entering a
    three-year period. These priorities are                  period of consolidation, where there will be a
    underpinned by the effective delivery of our
    activities across the organisation.
                                                             greater focus on the culture and behaviour of
                                                             firms and those who run them, as well as
                                                                                                                                                 STRATEGIC
    This Strategic Plan covers the period 2019-2021
                                                             dealing with the impact of the move to digital                                      THEMES
                                                             and other technologies in the provision of
    and builds on the current strategy with many of
                                                             financial services;
    the current priorities and initiatives continuing to
    feature over the next three years. The Strategic       • the importance of independent public sector
    Plan is reviewed annually and an update on               bodies being open, transparent and                                that will be critical to the successful
    progress is published in our Annual Report.              accountable.                                                      delivery of our mandate.
    The broad context in which this Strategic Plan has
    been developed includes:                                 In delivering the key actions under these themes, we are committed to working
                                                             closely together and supporting each other across the whole organisation as
                                                             One Bank to ensure effective delivery of our desired outcomes.
»                                                            2. The Consumer Advisory Group was established under the Central Bank Reform Act 2010 and advises the Central Bank on the
                                                                                                                                                                                                   »
                                                             performance of its functions and the exercise of its powers in relation to consumers of financial services.

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    CONTENTS             Foreword            Mission, Mandate     Strategic     Review of Strategy           Statutory                Organisational
                                             and Vision           Themes        2016–2018                    Objectives               Objectives

                                    5
                                                                Strengthening                                           Engaging and           Enhancing
    Strategic Themes
                                                                                Brexit       Strengthening
                                                                Resilience                   Consumer                   Influencing            Organisational
                                                                                             Protection                                        Capability

                                                                                                                                 Enhancing
         Strengthening
                                                                                                                                 Organisational
         Resilience
                                                                                                                                 Capability
         The financial system is
         better able to withstand
                                                                                   Strengthening                                 Our culture, resources

         external shocks and                                                       Consumer Protection                           and capabilities support
                                                                                                                                 the effective and
         future crises.
                                                                                   The best interests of consumers               efficient delivery of our
                                                                                   are protected and confidence and              mandate whilst
                                                                                   trust in the financial system is              maintaining the highest
                                                                                   enhanced through effective                    standards of governance
        Brexit
                                                                                   regulation of firms and markets.              and risk management.
        The risks posed to the economy,
        financial system, regulatory
        environment and consumer
                                              STRATEGIC                                       Engaging and Influencing
        protection by the impact of Brexit    THEMES
        are mitigated.                                                                        We engage with and listen to the
                                                                                              public and stakeholders to inform our
                                                                                              work and help build trust in, and
                                                                                              understanding of, the Central Bank.

                                                                                              We strategically influence and shape
                                                                                              key decisions and policies in Europe
»                                                                                             and internationally.                                                         »

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    CONTENTS               Foreword         Mission, Mandate         Strategic        Review of Strategy        Statutory         Organisational
                                            and Vision               Themes           2016–2018                 Objectives        Objectives
                                                                       ~
                                                                  Strengthening       Brexit       Strengthening         Engaging and       Enhancing
    Strategic Theme:                                              Resilience                       Consumer              Influencing        Organisational

    Strengthening                                                                                  Protection                               Capability

    Resilience
    Desired Outcome: The financial system is better able to withstand external shocks and future crises.

    The economy, financial system and domestic          We will do this by:
    banking sector are all now in a stronger position
                                                        • Monitoring closely the threats to financial         • Enhancing our financial crisis preparedness
    of recovery and growth. Notwithstanding these
                                                          stability and calibrating macro-prudential            and management capability.
    positive developments in recent years,
                                                          policy tools, including countercyclical capital
    challenges remain. In addition, Ireland is                                                                • Preparing for and managing the failure of
                                                          buffers and mortgage measures, as necessary,
    exposed to risks emerging both in the domestic                                                              relevant regulated firms in an orderly fashion
                                                          to maintain stability.
    economy and in the external environment. It is                                                              to ensure minimum disruption to financial
    important to further strengthen resilience and      • Delivering effective supervision of firms and         stability, the economy and consumers, while
    mitigate risks in the financial system so that it     markets that can pose a threat to financial           working closely with the Single Resolution
    can better withstand future shocks and crises         stability to ensure they are well managed and         Board for firms within their remit.
    and that the impact of these events is mitigated.     financially sound.
                                                        • Continuing to address existing vulnerabilities
                                                          and weaknesses remaining from the financial
                                                          crisis, particularly relating to mortgage arrears
                                                          and non-performing loans.

»                                                                                                                                                                       »

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    CONTENTS               Foreword         Mission, Mandate         Strategic        Review of Strategy      Statutory         Organisational
                                            and Vision               Themes           2016–2018               Objectives        Objectives
                                                                                      ~
                                                                  Strengthening      Brexit      Strengthening         Engaging and       Enhancing
    Strategic Theme:                                              Resilience                     Consumer              Influencing        Organisational

    Brexit                                                                                       Protection                               Capability

    Desired Outcome: The risks posed to the economy, financial system, regulatory environment and
    consumer protection by the impact of Brexit are mitigated.

    Brexit presents one of the most significant         We will do this by:                                 • Ensuring that regulated firms are
    challenges for Ireland with risks posed to the                                                            appropriately prepared for the full range of
                                                        • Continuing to conduct research and evidence-
    economy, financial system, regulatory                                                                     Brexit scenarios and are safeguarding the
                                                          based analysis of the potential risks arising
    environment and the protection of consumers.                                                              interests of their customers.
                                                          from Brexit and effectively communicating the
    Dealing with the immediate and longer-term
                                                          findings to key stakeholders and policy makers.   • Ensuring a robust and effective authorisation
    impacts of Brexit will continue to be one of our
                                                                                                              process of all firms seeking authorisation,
    key priorities. We will also need to continue to    • Enhancing our regulatory tools and
                                                                                                              including those as a result of Brexit.
    engage in the ongoing development of the single       supervisory approaches to ensure that the
    market in financial services post Brexit. We will     wider financial stability, market and conduct
    work closely together across our Central              risks associated with the increased nature,
    Banking, Prudential Regulation and Financial          scale and complexity of the Irish financial
    Conduct Pillars to monitor and manage the             system are understood and effectively
    broad spectrum of risks posed by Brexit.              mitigated.

»                                                                                                                                                                     »

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    CONTENTS               Foreword          Mission, Mandate         Strategic       Review of Strategy       Statutory          Organisational
                                             and Vision               Themes          2016–2018                Objectives         Objectives
                                                                                                      ~
                                                                   Strengthening      Brexit      Strengthening          Engaging and      Enhancing
    Strategic Theme:                                               Resilience                     Consumer               Influencing       Organisational

    Strengthening                                                                                 Protection                               Capability

    Consumer Protection
    Desired Outcome: The best interests of consumers are protected and confidence and trust in the
    financial system is enhanced through effective regulation of firms and markets.

    Ensuring the best interests of consumers and          We will do this by:                                     that deliver fair outcomes for consumers,
    investors are protected is a fundamental part of                                                              advocating for further strengthening of
                                                          • Strengthening our approach to conduct risk
    the Central Bank’s Mission. Embedding a                                                                       standards and individual accountability, and
                                                            regulation, setting our expectations, and
    consumer-focused culture within firms is                                                                      taking action where these standards are not
                                                            challenging the firms and markets that we
    essential to ensuring they serve the interests and                                                            being met. We will complete supervisory reviews
                                                            supervise by requiring them to have in place a
    needs of consumers. It is important that                                                                      of governance and risk management cultures in
                                                            high quality and fully embedded Conduct Risk
    consumers have trust and confidence that                                                                      regulated firms through day-to-day supervision
                                                            Framework. Robust enforcement action will
    regulated firms are acting in their best interests.                                                           and inspection work.
                                                            continue to underpin our powers to protect
    We recognise the detriment to consumers that
                                                            consumers of financial services.                  • Enhancing confidence and trust in the financial
    can occur if such firms do not behave
                                                                                                                system through high quality regulation,
    appropriately. We also recognise the importance       • Continuing to develop our approach to
                                                                                                                purposeful engagement, effective gatekeeping,
    of firms being well governed and financially            consumer protection supervision, conducting
                                                                                                                assertive supervision and robust enforcement.
    sound in order to mitigate the risks posed to           more intrusive and targeted assessments of
    consumers. We intend to focus further on                those firms and products that pose the greatest   • Supporting the fight against money laundering,
    strengthening consumer and investor protection.         potential harm to consumers.                        terrorist financing, market abuse and the
                                                                                                                unauthorised provision of financial services.
                                                          • Focusing on the culture of firms and individual
                                                            accountability of the people who run the firms
»                                                           we regulate, to embed high standards of conduct                                                              »

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    CONTENTS               Foreword         Mission, Mandate         Strategic        Review of Strategy       Statutory          Organisational
                                            and Vision               Themes           2016–2018                Objectives         Objectives

                                                                  Strengthening      Brexit       Strengthening         Engaging and       Enhancing
    Strategic Theme:                                              Resilience                      Consumer              Influencing        Organisational

    Engaging and                                                                                  Protection                               Capability

    Influencing
    Desired Outcome: We engage with and listen to the public and stakeholders to inform our work and
    help build trust in, and understanding of, the Central Bank. We strategically influence and shape key
    decisions and policies in Europe and internationally.

    In order to effectively deliver on our mandate,     Over the next three years, a key focus will be to    • Actively contributing to European System of
    we work closely with other bodies, as well as       enhance our strategic engagement with the              Central Banks/Eurosystem policy-making
    engaging with and listening to the wider public     public and relevant stakeholders at home and           through strategic engagement at key
    and other stakeholders in Ireland. We aim to be     abroad.                                                European System of Central Banks/
    an open and transparent organisation and to be                                                             Eurosystem Committees.
                                                        We will do this by:
    accountable for our actions. This helps the
                                                                                                             • Engaging strategically with the Single
    public and other stakeholders to understand         • Engaging with the public directly and online, in
                                                                                                               Supervisory Mechanism and the European
    what we do and to have confidence that we are         an open and transparent manner through our
                                                                                                               Supervisory Authorities, European Systemic
    delivering on our mandate. As a national central      communications strategy, outreach campaigns
                                                                                                               Risk Board and the Single Resolution
    bank and Ireland’s competent authority, we            and when providing services directly to the
                                                                                                               Mechanism in the development of regulatory
    work as part of the wider European framework          public.
                                                                                                               and resolution guidelines, standards, methods
    including the European System of Central Banks
                                                        • Engaging with our key domestic stakeholders          and risk analysis as well as with EU and
    and the European System of Financial
                                                          in an open and transparent way.                      international legislative frameworks in relation
    Supervision. This wider European framework is
                                                                                                               to sectors regulated by the Central Bank.
    playing an ever-increasingly significant role and
    it is important that we are effectively
    influencing and shaping the agenda to support
»   the delivery of our mandate.                                                                                                                                        »

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    CONTENTS                Foreword         Mission, Mandate         Strategic        Review of Strategy      Statutory         Organisational
                                             and Vision               Themes           2016–2018               Objectives        Objectives

                                                                   Strengthening      Brexit      Strengthening         Engaging and      Enhancing
    Strategic Theme:                                               Resilience                     Consumer              Influencing       Organisational

    Enhancing                                                                                     Protection                              Capability

    Organisational Capability
    Desired Outcome: Our culture, resources and capabilities support the effective and efficient delivery
    of our mandate whilst maintaining the highest standards of governance and risk management.
    The Central Bank’s mandate is broad and              We will do this by:                                • Continuing to strengthen internal governance
    complex and we operate in a dynamic and                                                                   and risk management, information and cyber
                                                         • Implementing our People Strategy, which
    challenging environment where effective                                                                   security along with our security systems and
                                                           includes our approach to resourcing, learning
    delivery of the strategy requires the necessary                                                           ability to recover from a business continuity
                                                           and development, leadership development
    internal capabilities, systems and processes. Our                                                         perspective.
                                                           and talent management, enabling our people
    people are our most important resource and it is
                                                           to deliver in an environment that supports       • Ensuring the delivery of our accountability
    important that we support and enable them so
                                                           and promotes diversity and inclusion and           obligations by applying the highest standards
    that they have the necessary skills and expertise
                                                           strengthens our capability and agility.            of transparency and clarity in our statutory
    to deliver to the highest standards. We need to
                                                                                                              reporting.
    empower staff to reach their full potential in an    • Significantly investing in the delivery of our
    inclusive culture, which values diversity. As a        Data Strategy, which will support enhanced       • Reviewing our principles and priority
    knowledge-based organisation the management            data analytics and data management across          behaviours (which articulate our desired
    and analysis of data has become a critical             the organisation, and by rolling out an            culture) and embedding these to ensure a
    activity, which requires ongoing investment. We        electronic document and record management          positive culture reflecting our One Bank
    need to ensure that the appropriate structures,        system across the Central Bank.                    ethos, commitment to public service,
    facilities, processes, competencies and                                                                   diversity and inclusion.
                                                         • Ensuring that appropriate structures,
    technologies are in place to support the effective
                                                           facilities, processes, competencies and
    delivery of our mandate. We also need to ensure
                                                           technologies are in place to support the
    that we prudently manage our operations by
                                                           successful delivery of our organisational
»   practising the highest standards of governance,
                                                           priorities.                                                                                                 »
    accountability and risk management.

                                                                                                                                        CENTRAL BANK OF IRELAND   17
CONTENTS
                          CENTRAL BANK OF IRELAND

                          STRATEGIC PLAN
                          2019–2021

               PART TWO

»                                                                    »

                                      CENTRAL BANK OF IRELAND   18
~                                     STRATEGIC PLAN 2019-2021

    CONTENTS              Foreword        Mission, Mandate        Strategic         Review of Strategy       Statutory           Organisational
                                          and Vision              Themes            2016–2018                Objectives          Objectives

    Review of Strategy 2016–2018
    Introduction                                     Strategic Responsibilities                            element was the work undertaken, in cooperation
                                                     During this period, the ECB non-standard              with Europe’s Single Resolution Board, to ensure
    The Central Bank’s 2016-2018 Strategic Plan
                                                     monetary policy measures were aimed at                that any future resolution of troubled financial
    was framed in the context of the legacy of the
                                                     ensuring inflation continued to move towards          institutions minimises the need for taxpayer
    crisis and a dynamic policy environment.
                                                     the Governing Council’s stated aim of                 funding. Resolution plans for all Irish banks were
    Despite the emergence of some significant new
                                                     maintaining inflation rates below, but close          developed. The IMF Financial Sector Assessment
    challenges over this period, the scope of the
                                                     to, 2%. While the net purchases under the             Programme delivered a positive assessment of
    2016-2018 Strategic Plan remained largely
                                                     Asset Purchase Programme are due to end by            Ireland’s financial sector resilience, regulatory and
    appropriate, helping to guide the Central Bank
                                                     December 2018, they have led to changes in the        supervisory framework and capacity to manage
    in meeting its broad mandate.
                                                     size and composition of the balance sheets of         and resolve financial crises.
                                                     National Central Banks and the Central Bank has
                                                                                                           In terms of supervisory activity, this was a very
                                                     taken prudent steps to manage its own balance
                                                                                                           busy period of policy formation and transposition
                                                     sheet risks.
                                                                                                           as Ireland’s supervisory approach became ever
                                                     The Central Bank enhanced its macro-prudential        more closely aligned to that of Europe. Significant
                                                     policy framework aimed at safeguarding financial      new regulatory measures, such as Solvency II, the
                                                     stability and protecting consumers. This included     Markets in Financial Instruments Directive
                                                     the setting of additional capital buffers for banks   (MiFID II), the Bank Recovery and Resolution
                                                     and the further refinement of the mortgage            Directive and the Payments Services Directive
                                                     measures that are designed to enhance the             (PSD2) were successfully introduced. There were
                                                     resilience of borrowers and encourage prudent         many enhancements made to proactive
                                                     lending practices. A further development in this      supervisory engagement across all sectors,
                                                     respect was the successful establishment of the       including banking as part of the ECB’s Single
                                                     Central Credit Register. There was also a             Supervisory Mechanism.
                                                     continued focus on addressing the outstanding
                                                     stock of non-performing loans. Another important

»                                                                                                                                                                       »

                                                                                                                                         CENTRAL BANK OF IRELAND   19
~                                   STRATEGIC PLAN 2019-2021

    CONTENTS                Foreword         Mission, Mandate         Strategic        Review of Strategy       Statutory         Organisational
                                             and Vision               Themes           2016–2018                Objectives        Objectives

    In order to better meet the growing regulatory       emerged as a key priority. This covered multiple     place. Data management was enhanced through
    demands, there was a significant re-structuring      functions across the Central Bank, coordinated       the development of a Data Strategy. The Central
    within the Central Bank during this period, with     by a Brexit Taskforce, and included extensive        Bank also enhanced its approach to transparency
    the reorganisation of supervisory directorates       expert analysis and supervisory engagement,          and accountability during this period. This
    and the creation of new Prudential Regulation        ensuring supervised firms made appropriate           incorporated a review of governance including
    and Financial Conduct Pillars. The Central Bank      preparations and contingency plans. The Central      the adoption of the new Code of Practice for the
    developed a new financial conduct strategy to        Bank also provided its own ongoing analysis and      Governance of State Bodies. There was a greater
    further enhance protections for consumers and        views to wider domestic policy makers. A very        emphasis on communications, including the
    investors. One of the key areas of work was the      significant element of the Brexit workload was       design and launch of a new Central Bank website
    Tracker Mortgage Examination. This spanned the       dealing with authorisation applications across all   and public outreach campaigns.
    full strategic planning period, and was a complex,   sectors, including large, complex and in some
    resource intensive undertaking. It has resulted in   cases, new financial services for Ireland, such as   Conclusion
    very significant redress and compensation for        broker dealers and market infrastructure firms.      The Central Bank has met its key objectives
    impacted customers of the lenders. It also shone                                                          under the 2016-2018 Strategic Plan, while also
    a light on the negative cultural behaviours within   Strategic Enablers                                   dealing with new developments, challenges and
    the banking sector. The Central Bank concluded       The 2016-2018 period has been one of signifi-        risks, such as Brexit and an evolving approach to
    and published a comprehensive review of culture      cant growth for the Central Bank arising from a      financial conduct supervision. Many of the key
    in the five main Irish retail banks. Each lender     wider mandate, more intensive approach to            areas of focus from the 2016-2018 Strategic Plan
    was issued with specific findings to remedy. The     supervision and in meeting the challenges from       will continue to feature over the coming period
    Central Bank also continued to pursue a credible     Brexit. The workforce has grown by approxi-          as the Central Bank continues to work to deliver
    and effective approach to enforcement during         mately 27 per cent in this period. The Central       on its core functions.
    this period.                                         Bank consolidated its city centre accommodation
                                                         through the development of a new Docklands
    Challenges and Risks                                 Campus. In addition, there was significant invest-
    The Central Bank had to deal with new challeng-      ment made in technology and an enhanced focus
    es during this period. The management of the         on staff development and diversity and inclusion,
»   economic and financial risks arising from Brexit     to ensure the right skills and capabilities are in                                                             »

                                                                                                                                         CENTRAL BANK OF IRELAND   20
~              STRATEGIC PLAN 2019-2021

    CONTENTS                 Foreword          Mission, Mandate             Strategic           Review of Strategy           Statutory             Organisational
                                               and Vision                   Themes              2016–2018                    Objectives            Objectives

    Our Statutory Objectives
    In discharging its functions and exercising its powers as
    part of the European System of Central Banks, the primary
    objective of the Central Bank is to maintain price stability.
    The Central Bank also has the following statutory objectives:

                                                                                                                                                                The discharge of such
                                                                                                                                                                other functions and
    Price                   Financial             Resolution                  Financial                    Payments,                Economic                    powers conferred on
    Stability               Stability                                         Regulation                   Settlements              Analysis                    the Central Bank by
                                                                                                           and Currency             and Statistics              law including:

    As part of the          The stability of      Resolution of financial     The proper and effective     The efficient and        The provision of analysis   The operation of
    European System         the financial         difficulties in credit      regulation of financial      effective operation of   and comment to support      the Central Credit
    of Central Banks,       system overall.       institutions, certain       service providers and        payment and settlement   national economic           Register, the Deposit
    the primary objective                         investment firms and        markets, while ensuring      systems.                 policy development.         Guarantee Scheme
    of the Central Bank                           credit unions.              that the best interests of                                                        and the Insurance
    is to maintain                                                            consumers of financial                                                            Compensation Fund.
    price stability.                                                          services are protected.

»                                                                                                                                                                                            »

                                                                                                                                                            CENTRAL BANK OF IRELAND     21
~             STRATEGIC PLAN 2019-2021

    CONTENTS              Foreword         Mission, Mandate           Strategic      Review of Strategy       Statutory         Organisational
                                           and Vision                 Themes         2016–2018                Objectives        Objectives

    Statutory Objective:                                 Price
                                                         Stability
                                                                        Financial
                                                                        Stability
                                                                                       Resolution          Financial
                                                                                                           Regulation
                                                                                                                              Payments,
                                                                                                                              Settlements
                                                                                                                                                 Economic
                                                                                                                                                 Analysis and

    Price Stability                                                                                                           and Currency       Statistics

    Our Statutory Mandate: “As part of the European System of Central Banks, the primary objective
    of the Central Bank is to maintain price stability.”

    The Treaty on the Functioning of the European      Key Actions:                                         Efficient Implementation of Monetary Policy
    Union confers this primary objective on all                                                             We will efficiently support the implementation of
                                                       Monetary Policy Assessment
    National Central Banks of the Eurosystem. The                                                           monetary policy through our financial operations
                                                       We will closely assess the impact of the
    Governing Council of the ECB is responsible for                                                         functions.
                                                       changing monetary policy environment on
    the setting of monetary policy in the euro area.
                                                       macroeconomic and financial conditions.              Desired Outcomes:
    The Central Bank provides support and analysis
    to the Governor in his capacity as a member of     Review of Monetary Policy Framework                  • We contribute effectively to monetary policy
    the Governing Council, and implements the          We will play our part across the key ECB               formation.
    monetary policy decisions of the Governing         committees in the ECB’s review of the monetary
                                                                                                            • We are operationally ready to implement any
    Council. The National Central Banks together       policy framework.
                                                                                                              new elements of the monetary policy
    with the ECB are responsible for conducting and
                                                       Effectively Contribute to Monetary                     framework.
    implementing the single monetary policy for the
                                                       Policy Formation
    currency union with the primary objective of
                                                       We will effectively contribute to monetary policy
    maintaining price stability.
                                                       formation through strategic engagement at key
                                                       European System of Central Banks/Eurosystem
                                                       committees.

»                                                                                                                                                                      »

                                                                                                                                        CENTRAL BANK OF IRELAND   22
~             STRATEGIC PLAN 2019-2021

    CONTENTS               Foreword         Mission, Mandate        Strategic       Review of Strategy       Statutory         Organisational
                                            and Vision              Themes          2016–2018                Objectives        Objectives

    Statutory Objective:                                Price
                                                        Stability
                                                                      Financial
                                                                      Stability
                                                                                      Resolution          Financial
                                                                                                          Regulation
                                                                                                                             Payments,
                                                                                                                             Settlements
                                                                                                                                                Economic
                                                                                                                                                Analysis and

    Financial Stability                                                                                                      and Currency       Statistics

    Our Statutory Mandate: “The stability of the financial system overall.”

    The Central Bank has a mandate in domestic        Key Actions:                                          • deepen our monitoring and analysis of the
    and European legislation to contribute to                                                                 market-based finance sector to identify
                                                      Macro-prudential Policy
    financial stability in Ireland and across the                                                             financial stability risks; and
                                                      We will monitor closely the threats to financial
    euro area, which it carries out in conjunction
                                                      stability using macro-prudential tools including      • use credit data insights from the Central
    with other relevant authorities. To achieve
                                                      calibrating countercyclical capital buffers and         Credit Register, AnaCredit and non-bank
    its mandate, the Central Bank identifies,
                                                      mortgage measures, as necessary, to maintain            financial data.
    implements and monitors policies to limit the
                                                      stability.
    impact of systemic risks on both the financial                                                          Strengthening Resilience of Regulated Firms
    system and the economy. As the macro-             Developing our Data Analytical Capabilities           We will deliver effective supervision of those
    prudential authority for Ireland, the             In order to identify emerging risks and their         regulated firms and markets that can pose a threat
    Central Bank focuses on the mitigation            potential build-up over time, and to inform both      to financial stability to ensure they are well
    of system-wide risks with the aim of              internal and external policy-making, we will:         managed and financially sound.
    increasing the resilience of the Irish
                                                      • enhance our analysis of international financial     We will continue to address existing
    financial system.
                                                        flows and cross-border linkages;                    vulnerabilities and weaknesses remaining from
                                                                                                            the financial crisis, particularly relating to
                                                      • increase our capability and use of data
                                                                                                            mortgage arrears and non-performing loans.
                                                        analytics across financial regulation;
»                                                                                                                                                                     »

                                                                                                                                      CENTRAL BANK OF IRELAND    23
~          STRATEGIC PLAN 2019-2021

    CONTENTS               Foreword          Mission, Mandate          Strategic       Review of Strategy      Statutory      Organisational
                                             and Vision                Themes          2016–2018               Objectives     Objectives
                                                                          ~
    Statutory Objective:                                   Price
                                                           Stability
                                                                         Financial
                                                                         Stability
                                                                                         Resolution         Financial
                                                                                                            Regulation
                                                                                                                            Payments,
                                                                                                                            Settlements
                                                                                                                                               Economic
                                                                                                                                               Analysis and
                                                                                                                            and Currency       Statistics
    Financial Stability continued…

    Financial Crisis Preparedness                        Desired Outcomes:
    We will enhance our financial crisis preparedness
                                                         • Resilience of the financial system has been
    and management capability. We will engage with
                                                           strengthened in order to better withstand
    other agencies at national, European and
                                                           future shocks.
    international levels and with key stakeholders in
    the financial sector, to contribute to the broader   • Enhanced use of data to inform decisions and
    financial sector’s crisis response capabilities.       policy-making.
                                                         • Effective crisis management arrangements are
                                                           in place that support the Central Bank and
                                                           other key stakeholders engaged in the Irish
                                                           financial sector to manage the response to any
                                                           potential financial crisis.

»                                                                                                                                                                   »

                                                                                                                                     CENTRAL BANK OF IRELAND   24
~             STRATEGIC PLAN 2019-2021

    CONTENTS               Foreword          Mission, Mandate           Strategic       Review of Strategy       Statutory         Organisational
                                             and Vision                 Themes          2016–2018                Objectives        Objectives

    Statutory Objective:                                   Price
                                                           Stability
                                                                          Financial
                                                                          Stability
                                                                                          Resolution          Financial
                                                                                                              Regulation
                                                                                                                                 Payments,
                                                                                                                                 Settlements
                                                                                                                                                    Economic
                                                                                                                                                    Analysis and

    Resolution                                                                                                                   and Currency       Statistics

    Our Statutory Mandate: “Resolution of financial difficulties in credit institutions, certain investment
    firms and credit unions.”
    The Central Bank is Ireland’s national resolution    Key Actions:                                          Desired Outcomes:
    authority and it has responsibility for the
                                                         Resolution Readiness                                  • Relevant regulated firms are deemed
    orderly resolution of failing credit institutions,
                                                         We will prepare for and manage the failure of           resolvable and the Central Bank is prepared
    certain investment firms and credit unions. It
                                                         relevant regulated firms in an orderly fashion to       to manage firm failure to minimise the impact
    works with the Single Resolution Board in
                                                         ensure minimum disruption to financial stability,       on financial stability, the economy and
    accordance with the SRM for those credit
                                                         the economy and consumers.                              consumers.
    institutions under the remit of the Single
    Resolution Board. Recognising that regulated         We will continue to ensure relevant regulated         • Relevant regulated firms are prepared to
    firms may fail, we seek to ensure that this          firms improve their ability to recover from             manage and recover from severe financial
    happens in an orderly manner.                        financial difficulty, and further enhance their         difficulties.
                                                         resolution plans, such that we can resolve failing
                                                                                                               • We have strategically influenced the
                                                         firms in a way that minimises externalities.
                                                                                                                 implementation and development of the
                                                         Engaging and Influencing within the Single              EU resolution framework.
                                                         Resolution Mechanism
                                                         We will engage strategically with the Single
                                                         Resolution Board and European authorities
                                                         in implementing and further developing the
                                                         EU resolution framework.

»                                                                                                                                                                        »

                                                                                                                                          CENTRAL BANK OF IRELAND   25
~              STRATEGIC PLAN 2019-2021

    CONTENTS              Foreword         Mission, Mandate        Strategic         Review of Strategy        Statutory          Organisational
                                           and Vision              Themes            2016–2018                 Objectives         Objectives

    Statutory Objective:                               Price
                                                       Stability
                                                                      Financial
                                                                      Stability
                                                                                       Resolution           Financial
                                                                                                            Regulation
                                                                                                                                Payments,
                                                                                                                                Settlements
                                                                                                                                                   Economic
                                                                                                                                                   Analysis and

    Financial Regulation                                                                                                        and Currency       Statistics

    Our Statutory Mandate: “The proper and effective regulation of financial service providers and
    markets, while ensuring that the best interests of consumers of financial services are protected.”
    The Central Bank seeks to achieve a               Key Actions:                                           Enhancing the Regulatory and Supervisory
    trustworthy and resilient financial services                                                             Framework
                                                      Addressing Risks Through Effective Supervision
    system that sustainably serves the needs of the                                                          We will develop the regulatory and policy
                                                      We will work to ensure all firms regulated by the
    wider economy and its customers, where                                                                   framework to address gaps and improve its
                                                      Central Bank are appropriately and effectively
    regulated firms and individuals adhere to a                                                              functioning and will harness the benefits of
                                                      supervised.
    culture of fairness and high standards.                                                                  increased data and analytical capability, risk
                                                      We will drive further improvements in the              specialists and use of targeted inspection activity
    We discharge our duties through a robust
                                                      governance and risk management of regulated            to enhance our supervisory approach.
    regulatory framework, delivering effective
                                                      firms including the building of their IT resilience
    gatekeeping and intrusive supervision                                                                    Mitigating Brexit Risks and Ensuring the
                                                      and enhancing diversity and inclusion.
    underpinned by a credible threat of                                                                      Readiness of New and Existing Firms
    enforcement.                                      Financial Innovation                                   We will further enhance our regulatory tools and
                                                      We will identify and act upon the emerging risks,      supervisory approaches to ensure that the wider
                                                      opportunities and challenges presented by              financial stability, market and conduct risks
                                                      financial innovation (Fintech) and the rapidly         associated with the increased nature, scale and
                                                      evolving technological landscape within which          complexity of the Irish financial system are
                                                      we, and the regulated firms and individuals that       understood and effectively mitigated.
                                                      we supervise, operate.
                                                                                                             We will ensure that regulated firms are
                                                                                                             appropriately prepared for the full range of
»                                                                                                            Brexit scenarios and that they are safeguarding             »
                                                                                                             the interests of their customers.

                                                                                                                                          CENTRAL BANK OF IRELAND   26
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    CONTENTS                Foreword          Mission, Mandate         Strategic       Review of Strategy       Statutory         Organisational
                                              and Vision               Themes          2016–2018                Objectives        Objectives

    Statutory Objective:                                   Price
                                                           Stability
                                                                         Financial
                                                                         Stability
                                                                                          Resolution         Financial
                                                                                                             Regulation
                                                                                                                                Payments,
                                                                                                                                Settlements
                                                                                                                                                   Economic
                                                                                                                                                   Analysis and
                                                                                                                                and Currency       Statistics
    Financial Regulation continued…

    We will ensure a robust and effective                Focus on Culture and Individual Accountability      Engaging and Influencing – Regulatory
    authorisation process for all firms seeking          We will focus on the culture of firms and           Standards Development
    authorisation, including those as a result           individual accountability of the people who run     We will engage strategically with the Single
    of Brexit.                                           the firms we regulate, to embed high standards      Supervisory Mechanism and the European
                                                         that deliver fair outcomes for consumers. We will   Supervisory Authorities in the development of
    Building a Systematic and Challenging Approach
                                                         take action where these standards are not met       regulatory guidelines, standards, methods and risk
    to Financial Conduct Regulation
                                                         and press for further strengthening of standards    analysis, as well as with EU legislative bodies in
    We will strengthen our approach to conduct risk
                                                         and individual accountability.                      relation to sectors regulated by the Central Bank.
    regulation, set our expectations, and challenge
    the firms and markets that we supervise,             We will complete supervisory reviews of             Enhancing the Transparency of the Funding Levy
    requiring them to have in place a high quality and   governance and risk management cultures in          We will enhance the transparency and
    fully embedded Conduct Risk Framework. Robust        regulated firms through day-to-day supervision      predictability of the levy applied to regulated
    enforcement action will continue to underpin our     and inspection work.                                firms and continue the move towards recovering
    powers to protect consumers of financial services                                                        100% of our regulatory costs from regulated
                                                         Enhancing Confidence and Trust
    and we will utilise our powers of redress where                                                          firms.
                                                         in the Financial System
    firms have caused detriment.
                                                         We will enhance confidence and trust in the
    Developing our Approach to Consumer                  financial system through high quality regulation,
    Protection Supervision                               purposeful engagement, effective gatekeeping,
    We will continue to develop our approach to          assertive supervision and robust enforcement.
    consumer protection supervision, conducting
                                                         We will support the fight against money
    more intrusive and targeted assessments of those
                                                         laundering, terrorist financing, market abuse and
    firms and products that pose the greatest
                                                         the unauthorised provision of financial services.
    potential harm to consumers.
»                                                                                                                                                                       »

                                                                                                                                         CENTRAL BANK OF IRELAND   27
~          STRATEGIC PLAN 2019-2021

    CONTENTS               Foreword          Mission, Mandate         Strategic      Review of Strategy      Statutory      Organisational
                                             and Vision               Themes         2016–2018               Objectives     Objectives

    Statutory Objective:                                  Price
                                                          Stability
                                                                        Financial
                                                                        Stability
                                                                                       Resolution         Financial
                                                                                                          Regulation
                                                                                                                          Payments,
                                                                                                                          Settlements
                                                                                                                                             Economic
                                                                                                                                             Analysis and
                                                                                                                          and Currency       Statistics
    Financial Regulation continued…

    Desired Outcomes:
    • The best interests of consumers and investors     • Regulated firms demonstrate an appropriate
      are protected, and markets operate in a fair,       risk and consumer-focused culture.
      orderly and transparent manner.
                                                        • Our regulatory tools and supervisory
    • Confidence and trust in the financial system is     approaches are fit for purpose.
      enhanced.
                                                        • We have strategically influenced and shaped
    • Regulated firms have sufficient financial           key decisions and policies in Europe.
      resources, including under scenarios of
                                                        • The funding levy is transparent and
      plausible but severe stress, and have
                                                          predictable.
      sustainable business models over the
      long-term.
    • The risks emerging from Brexit and financial
      innovation have been mitigated through our
      supervisory approach.

»                                                                                                                                                                 »

                                                                                                                                   CENTRAL BANK OF IRELAND   28
~             STRATEGIC PLAN 2019-2021

    CONTENTS               Foreword         Mission, Mandate          Strategic       Review of Strategy         Statutory         Organisational
                                            and Vision                Themes          2016–2018                  Objectives        Objectives

    Statutory Objective:                                 Price
                                                         Stability
                                                                        Financial
                                                                        Stability
                                                                                         Resolution           Financial
                                                                                                              Regulation
                                                                                                                                 Payments,
                                                                                                                                 Settlements
                                                                                                                                                    Economic
                                                                                                                                                    Analysis and

    Payments,                                                                                                                    and Currency       Statistics

    Settlements and Currency
    Our Statutory Mandate: “The efficient and effective operation of payment and settlement systems.”

    The Central Bank, in conjunction with the ECB      Key Actions:                                            Currency Capabilities
    and other national competent authorities, is                                                               We will continue to improve the efficiency and
                                                       Payments and Settlements Developments
    responsible for ensuring that payment,                                                                     effectiveness of our currency related
                                                       We will play our part with the ECB on initiatives
    settlement and clearing systems are safe,                                                                  responsibilities and capabilities.
                                                       to enhance payments and settlements systems
    resilient and efficient and that access to such
                                                       and engage with Irish market participants to            Desired Outcomes:
    systems is not restricted. The Central Bank also
                                                       ensure their successful implementation.
    ensures the provision of banknotes and coins                                                               • The Central Bank and Irish market
    and other related currency services to the         Develop Strategy for National Cash Cycle                  participants have successfully migrated to the
    public, a key component of payments systems.       We will engage with cash cycle stakeholders to            new Eurosystem services.
                                                       develop and implement an appropriate strategy
                                                                                                               • Our strategic approach to the development of
                                                       for the Irish cash cycle that will meet the needs of
                                                                                                                 the national cash cycle has been enhanced.
                                                       the evolving hybrid cash/digital payments
                                                       landscape.                                              • The operational standards in relation to
                                                                                                                 payments and currency meet the highest
                                                       Enhancements to Payment and Currency
                                                                                                                 benchmark standards.
                                                       Systems
                                                       We will enhance the Central Bank’s payments
                                                       and currency systems and processes to further
                                                       mitigate risks.

»                                                                                                                                                                        »

                                                                                                                                          CENTRAL BANK OF IRELAND   29
~            STRATEGIC PLAN 2019-2021

    CONTENTS                Foreword          Mission, Mandate         Strategic        Review of Strategy        Statutory        Organisational
                                              and Vision               Themes           2016–2018                 Objectives       Objectives
                                                                                                                                                      ~
    Statutory Objective:                                   Price
                                                           Stability
                                                                         Financial
                                                                         Stability
                                                                                          Resolution           Financial
                                                                                                               Regulation
                                                                                                                                 Payments,
                                                                                                                                 Settlements
                                                                                                                                                    Economic
                                                                                                                                                    Analysis and

    Economic Analysis                                                                                                            and Currency       Statistics

    and Statistics
    Our Statutory Mandate: “The provision of analysis and comment to support national economic
    policy development.”

    The Central Bank undertakes economic analysis,        Key Actions:                                           Enhancing Data Quality and Availability Across
    research, data collection and statistical analysis,                                                          the Central Bank to Support Policy-making
                                                          Economic Analysis
    designed to inform economic policy-making                                                                    We will enhance the range and quality of data
    domestically and internationally.                     We will provide clear and insightful analysis that     resources in order to strengthen internal and
                                                          deepens our understanding of the Irish economy.        external capability of evidence-based policy-
                                                          Monitor and Assess External Risks                      making.
                                                          We will continue to conduct research and               Desired Outcomes:
                                                          evidence-based analysis of the potential risks
                                                                                                                 • We have conducted high quality economic
                                                          arising from Brexit and the broader international
                                                                                                                   research and published detailed analysis and
                                                          trade and taxation environment to financial
                                                                                                                   insight.
                                                          stability and the broader economy and effectively
                                                          communicate the findings to key stakeholders and       • This analysis and use of enhanced data will
                                                          policy makers.                                           have supported the development of our
                                                                                                                   broader economic and policy work including
                                                                                                                   analysis of potential risks.

»                                                                                                                                                                        »

                                                                                                                                          CENTRAL BANK OF IRELAND   30
STRATEGIC PLAN 2019-2021
                                                                                                                                           ~
    :
        CONTENTS               Foreword          Mission, Mandate         Strategic        Review of Strategy       Statutory         Organisational
                                                 and Vision               Themes           2016–2018                Objectives        Objectives

        Organisational Objectives
        The Central Bank is statutorily required to          As a knowledge-based organisation, the effective    Key Actions:
        allocate resources effectively, efficiently and      management and analysis of data and
                                                                                                                 Maintain and Develop the Capacity and
        economically. The development of the Central         information is core to the successful delivery of
                                                                                                                 Capabilities to Address the Changing Needs of
        Bank’s organisational capabilities is crucial to     our strategy. Our internal processes and systems
                                                                                                                 the Organisation
        address our broad and complex mandate and            must support the delivery of our strategy across
        deliver on our Mission in the public interest. Our   the organisation.                                   We will implement our People Strategy, which
        people are our most important resource and it is                                                         includes our approach to resourcing, learning and
                                                             In serving the public interest, we prudently
        critical that the Central Bank attracts, retains                                                         development, leadership development and talent
                                                             manage our operations and aim to meet the
        and develops staff committed to public service                                                           management, enabling our people to deliver in an
                                                             highest standards of internal governance and risk
        and enables them deliver to their best in a                                                              environment that supports and promotes
                                                             management.
        positive work environment that fosters                                                                   diversity and inclusion and strengthens our
        collaboration.                                       We seek to be an open and transparent               capability and agility.
                                                             organisation, engaging with and listening to our
        Our Vision is that the Central Bank is an                                                                New System Capability
                                                             stakeholders, including our staff, to inform our
        employer of choice, where our valued and                                                                 We will ensure that appropriate structures,
                                                             work and to help build awareness of and trust in
        diverse staff are committed to excellence in the                                                         processes, competencies and technologies are in
                                                             what we do.
        delivery of our mandate, have the opportunity                                                            place to support the successful delivery of our
        to build fulfilling careers, and reach their         The Central Bank places a strong emphasis on        organisational priorities.
        potential.                                           working responsibly. As a public institution, we
                                                                                                                 We will invest in the delivery of our Data
                                                             understand that our work has an impact on the
                                                                                                                 Strategy, which will support enhanced data
                                                             environment, the communities in which we operate
                                                                                                                 analytics and data management across the
                                                             and our stakeholders. We believe in carrying out
                                                                                                                 organisation, as well as rolling out a new
                                                             our duties in a socially responsible way.
                                                                                                                 electronic document and record management
                                                             We strive for a One Bank culture where we work      system across the Central Bank.
                                                             collaboratively across the Central Bank to
                                                             maximise our effectiveness and efficiency in
»                                                            order to deliver on our mandate.                                                                               »

                                                                                                                                             CENTRAL BANK OF IRELAND   31
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