Student Guide Book Your University of Choice - NUI Galway
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Student
Guide Book
Your University
of Choice
- Services
- Learning 2018
- Get Involved
- Employability
2019
- Support
Your Student Guide Book provides you with useful information to aid
your progress through a happy and rewarding first class education
experience. Retain and use this Student Guide Book to help you get
the best out of your learning experience at NUI Galway.
www.nuigalway.ie/startinguniversity
#MyNUIGalway
First Year
Hotline
to find out about orientation, start
dates, fees, accommodation, registration
or any other queries you may have,
please call the First Year hotline:
+353 91 493 999
OpeninG hOurS:
august 15th to September 28th 2018:
Mon to Fri: 9 am to 1 pm and 2 pm to 5 pm
Saturday, August 18th & 25th 2018:
9.00 am to 1.00 pm or visit: www.nuigalway.ie/new-students
OrientatiOn ASK US
www.nuigalway.ie/askus
Week
Monday, 3rd September -
Friday, 7th September
Attendance is
compulsory
The contents of the Student Guide are for information purposes only and shall not be deemed to constitute a contract between NUI Galway
and an applicant or any third party. Whilst every effort is made to ensure the accuracy of the information in this publication, the University
reserves the right to amend, change or delete any courses, syllabuses, examinations, fees, regulations, rules or orders at any time without notice.
NUI Galway | Student Guide 2018/19 | www.nuigalway.ie
Contents 2
Welcome 24 Student Services
Career Development Centre
page page
3
Chaplaincy Service
The Equal Access Survey Childcare Facilities
page
International Office
4
10 Top Tips for Success Disability Support
page
Access programme
5
Need to Know
Mature Students
Health Services
page
Student Services
7
Health Promotion
Student Information Desk
Counselling Service
Accommodation Students’ Union
Fees and Grants
Registration
Student Cards 30 Get Involved
page
Sports, Clubs and Recreation
Money/Finance
Student Societies
Computers and Email
Volunteering
Travelling to Campus and Parking
Flirt FM
Student Connect Programme Sin Newspaper
International Students
Code of Conduct
36 On Campus Services
page
Student Shop
Learning Support
Pharmacy
page
Learning at University
Food Outlets
17
Jargon Buster
Banking
Blackboard
Copying and Printing
Plagiarism
Bookshops
James Hardiman Library
Security
Academic Writing Centre
SUMS
41 Campus Map
page
NUI Galway | Student Guide 2018/19 | www.nuigalway.ie
Welcome
3
Congratulations on becoming a student at one of ireland’s best
universities, nui Galway. We are delighted to welcome you and we
look forward to having you on campus. You can be confident that
you are joining a dynamic and forward-thinking university, with a
distinguished reputation for teaching and research excellence.
Welcome to the NUI Galway Responsibilities are included It will provide you with an
Student Guide Book for within this guide on pages 15-16 opportunityto attend the first week of
2018/2019. Within this guide you and the full text can be viewed at: lectures, to get to know our campus
will find important information and to meet with your Student
www.nuigalway.ie/codeofconduct
about being a student at Connect Mentor who will advise and
NUI Galway and helpful advice
support you in the transition to
about getting the most out of your It is very important that you are
university life.
time at the University. The aware of the University’s rules,
NUI Galway Student Guide Book policies and regulations and as a We hope that you find the guide
is a compact, easy to use, student you are bound by these useful during your time here at
complete guide which highlights provisions. NUI Galway and we wish you every
the different aspects of life in
Information on Orientation for success in your chosen Degree.
NUI Galway.
students is available at:
The guide has been organised
into 6 sections: Your Arrival, www.nuigalway.ie/startinguniversity
“Our aim is to
Need to Know , Learning Orientation week runs from
ensure that the
Support, Student Services, Get Monday, 3rd September - Friday,
Involved and On Campus
time you spend at
7th September. It is compulsory
Services. A brief outline of the that you attend.
NUI Galway is the
Student Code of Conduct and
Student Rights and
most fulfilling,
both educationally
Get your very and personally”.
own official
NUI Galway Hoody
at the Gift Shop
located in the
Quad
NUI Galway | Student Guide 2018/19 | www.nuigalway.ie
4
The Equal
Access Survey
The HEA Equal Access Survey provides NUI Galway with a means of
judging the diversity of students participating in higher education.
It allows for the allocation of funding to support students with
disabilities, mature students and those from socio-economically
disadvantaged backgrounds. This is your opportunity to influence
and change the services provided to you as a student at NUI Galway.
Completion of the equal access Survey is anonymous.
How do I complete the survey?
Fill in the survey when you register online at
www.nuigalway.ie/registration by selecting “How to Register ”
and following the link “new undergraduate Students ”.
More information available at www.hea.ie
NUI Galway | Student Guide 2018/19 | www.nuigalway.ie
10 Tips
5
for Success
at NUI Galway
1 3
2 4
Be smart about your Get your Zzz-s
study habits Not getting enough sleep or having
At the beginning of each semester, a wildly irregular schedule throws
plot out your classes, important dates off your internal clock, leaving you
for exams, deadlines for papers, etc. less able to concentrate, and more
Weekly and monthly calendars of likely to get sick. Try to get at least
6-8 hours of sleep.
commitments, along with daily “to
do” lists will help you stay on track. If
5
you have difficulty – SEEK HELP.
eat!
This seems like an easy thing to do,
Find your niche and yet so many students forget
It’s easy to feel alone on this campus when things get hectic. Begin the
unless you find a “home” in one of the day with breakfast (even if it’s on
smaller communities. Take a look at the go) and never go more than
the huge variety of societies, sports 3 hours without food. Aim for
clubs and recreation options, or look balance, and you’ll have a lot
more energy.
into volunteering opportunities with
the ALIVE programme. There’s
bound to be many other students who
share your interests. physical activity is a
must
The physical benefits are well
documented, plus it’s a great stress
reliever. Try to get at least 30
minutes of moderate activity a day.
Walk briskly to your classes, join the
gym, take an ‘Off the Couch’ class,
join a sports club, whatever you
like!
NUI Galway | Student Guide 2018/19 | www.nuigalway.ie
Before you arrive
6 9
carefully read any
literature or email 6
sent to you by the
University
10
it’s Ok to ask for help
7
Strike a balance
Spending every possible minute If you are feeling overwhelmed
studying is not good for your health, always ask for help. We all need extra
nor is it wise to overextend yourself help and support at different points
with too many extracurricular in our lives. Draw on the support of
commitments. A balanced week is your family, friends, or contact the
composed of time for study, family many support services within the
and friends, work, exercise, University. These are confidential
extracurricular activity, and some and free are detailed within this
quiet down time. guide.
8
Say “yes” to fun
Many students feel guilty about
having fun, but scheduling in fun Get involved
(a movie, a social evening with You can touch lives in big and small
friends, a good book) will ways: Study with a classmate, take a
contribute to your success as a friend to dinner, write a letter to the
student. editor of SIN about an issue you care
about, do regular community service
through ALIVE. The sky is the limit
in terms of the ways you can extend
resilience is key yourself to others. You’ll feel better
Minor obstacles and about yourself and the world.
disappointments are a normal part
of life, learning how to lift your own
spirits and tap into your inner
strength is a skill that you learn as
you go through life. Among your
“bag of tricks” can include simple
activities, such as picking up the
phone and calling a friend, or
watching a video that makes you
laugh.
NUI Galway | Student Guide 2018/19 | www.nuigalway.ie
Need
to Know
7
this section covers all you
need to know about...
l Student Services
l Student Information Desk (SID)
l Accommodation
l Fees and Grants
l Student Cards
l Finance/Money
l Computers and Emails
l Travelling to Campus and Parking
l Student Connect Programme
l International Students
l Code of Conduct
NUI Galway
NUI Galway| Student
| Student Guide
Guide 2016/17
2018/19 | www.nuigalway.ie
| www.nuigalway.ie
Got a
Query? 8
All general welfare/support queries top
contact 091 492354 or 091 495282
tip!
Have your
Location: 1st Floor, Áras Uí Chathail accommodation
booked in
advance.
Student Services
The Student Services Team provide support, advice and help to make your time
at NUI Galway as fulfilling and enjoyable as possible.
You can call in to see them in relation to personal, social or practical issues
you may have throughout the year.
Student Student Services accommodation
information Desk team Before you start searching,
The Student Information Desk is John Hannon it is important to know what
the University’s point of contact for Director of Student Services type of accommodation you
information on academic records, are looking for:
conferring, registration, admissions Michael Heffernan l Student Residence
and exams. They assist with: PA to Director of Student Services l Digs/Lodgings
l House Sharing
l Replacement ID Cards una McDermott
l Flats/Apartments
(€20 charge) Manager, Accommodation
l Validation and stamping & Welfare
Whatever you choose, the
of forms e.g. social welfare, teresa kelly Accommodation Office
medical card, drug payment, Accommodation Officer is available to support you in
USIT visa (Student Travelcard
your search for housing. We can
forms are stamped by SU) angela Walsh
also support and / or refer you
l Statements e.g. Proof of Accommodation and Welfare
to relevant internal and external
Registration
Our location services should you experience
Áras Uí Chathail issues with your house mates,
Student information difficulties with your landlords
Opening hours: etc.
Desk
10.00am - 12.45pm
!
Location: 2.15pm - 4.45pm Please contact us using our on-
Ground Floor Monday - Friday line contact form available at:
Áras Uí Chathail https://nuig-accom-
T: +353 91 495999 welfare.targetconnect.net/hom
e: sid@nuigalway.ie e.html
www.twitter.com/nuigsid YOU MUST ABIDE
BY THE STUDENT
www.facebook.com/ CODE OF To find out more, see:
CONDUCT
NUIG.StudentInformationDesk http://www.nuigalway.ie/student
-life/accommodation
Opening hours:
Monday – Friday
from 9.00am - 12.30pm
and 2.00pm - 4.00pm
NUI Galway | Student Guide 2018/19 | www.nuigalway.ie
Where to rent?
9
Always walk
from the house top
to college to tip!
Check bus routes, see how long
Is it When searching for
local shops, it really takes accommodation, don’t
convenient? laundrettes, etc. forget to check out our
website at:
www.nuigalway.ie/
student-life/
How is How is the accommodation/
the house electricity, oil and
gas (if applicable) You can also check out
heated and Check meter other websites such as:
what will it paid - meter
or bill? readings - www.daft.ie
cost to heat? any arrears? www.findahome.ie
key tips Fees and Grants (2) Student contribution
charge €3,000: This is payable
for renting The fee for your University by you or if you apply for a SUSI
programme varies from grant and are deemed eligible,
l Always view a property before discipline to discipline. we will invoice SUSI for your
paying a deposit SCC. This SUSI grant is means
l Always bring a friend or EU Undergraduate fees are tested and you can apply online
parent with you when paid by EU nationals (i.e. at www.grantsonline.ie
meeting a landlord holding an EU Passport/or Once you receive official
l Ensure you have a rental Birth Certificate) who have confirmation of your SUSI grant
agreement been ordinarily resident in an please email it to the
l Always read and understand EU member state for at least Fees Office:
the Rental Agreement three of the last five years. fees@nuigalway.ie
before signing Undergraduate fees have three
l Always get a receipt for elements as follows: (3) Student levy €224: This is
the deposit paid and rent payable by all students and is
in advance (1) tuition fee: This varies not covered by a SUSI grant.
l Always make a list of from degree programme to
furniture and appliances degree programme. This may
with the landlord. Damage be paid on your behalf by the
or loss of property is a regular Irish Government. It is not
reason for losing a deposit means tested and a brief
l If there are any outstanding synopsis of eligibility is available
repairs, ask the landlord to at www.studentfinance.ie
state in writing that they
will be repaired - take photos
top Check out the website
if necessary tip! www.studentfinance.ie which
provides comprehensive
information for students
in relation to fees, grants
and supports.
NUI Galway
NUI Galway| Student
| Student Guide
Guide 2016/17
2018/19 | www.nuigalway.ie
| www.nuigalway.ie10
registration Money/Finance
Managing your finance is a big part
Registration is the collection and maintenance of student data.
of university life. This may be your
All students at NUI Galway must register each year to become
first time living away from home
students of the University, this is obligatory.
and it is important that you sit
For more information please click
down and make a list of your
"http://www.nuigalway.ie/registration
income and expenditure.
Living costs
Student Cards
Budgeting is one of the key skills
The University provides all new students with a Student ID Card
you will need to develop during
once your fees have been paid and you are fully registered. This
your time at university. Managing
card will be your official identification card for the duration of
your money well will make your
your time at NUI Galway. It provides access to a range of
university experience more
university facilities such as the University Library, facilitating the
enjoyable.
borrowing of library books, and allows admission to examination
halls, lecture halls, other student facilities and services and
Do bear in mind that some costs
collecting grant cheques at the Fees Office.
are seasonal and vary from month
to month. The first month can be
this card will be your expensive as you may travel home
official identification card more or go out more or buy one-
for the duration of your off course materials.
time at nui Galway.
Remember that a budget is a plan -
a list of money coming in and a list
It is important that you look after this card as there is a replacement of money you need to pay out - the
fee of €20 should you lose or misplace your card. For more trick is to stick to it!
information visit
https://www.facebook.com/NUIG.StudentInformationDesk If you don’t have a bank account
then it is a good idea to set one up
as soon as you can. There is a bank
on campus and several other banks
“Once you learn close to the University.
how to manage your
money, you will be able
to enjoy university life
to the full!”
NUI Galway | Student Guide 2018/19 | www.nuigalway.ie11
top
tip! Remember to
always shop
around for the
best deals!
Budgeting
Find out more
To the right we have created a very general www.nuigalway.ie/student-life/financial-matters/
guide of how much you will need to survive
for one month in college.
You should sit and discuss Monthly euros
this with your parents/guardians and see
where you can cut costs and how much they Accommodation (rented) 450
will be able to give you Food, including a weekly
on a monthly or weekly basis. shop and food in college 260
To help you manage your own personal Phone, TV and Internet 70
budget check out the budget planner at: Books/Academic Requisites 60
www.consumerhelp.ie/budgeting-calculators
Photocopying and Printing 25
Our Financial Counsellor, Electricity and Oil 80
Dave Barry, can advise you on finance and
budgeting. To make an appointment please Clothes and Laundry 60
use our online contact form at: Recreation 180
https://nuig-accom-
welfare.targetconnect.net/home.html
Travel 45
Medical 20
Monthly total 1,250
Financial Support Grants
Some students may find themselves experiencing financial difficulties For information regarding
despite being careful with money during their time at university. If you find maintenance grants please
yourself in this situation and cannot reasonably obtain funds elsewhere, see www.susi.ie
financial support is available from the university in the form of the
Financial aid Fund. The purpose of the fund is to overcome financial
difficulties and enable students to fully benefit from their studies. Costs
such as childcare, academic materials, rent, heat/light, food, travel,
medical/dental expenses and those arising from family breakdown or
bereavement can be considered for support. No money will be given to
assist with fees, registration or debt. Students who are following a course of
at least one years duration leading to an undergraduate / postgraduate
qualification are eligible to apply. The fund is means tested.
Find out more
www.nuigalway.ie/student_services/financialaidfund.html
“Investing in Your Future”
nui Galway
NUI Galway || Student
StudentGuide
Guide2018/19
2016/17| www.nuigalway.ie
| www.nuigalway.ie12
Scholarships Grant
The University has a large number of scholarships and awards for advance
registered students. Each Award/Prize/Scholarship has associated If you haven’t enough funds
qualifying criteria, terms and conditions. All are listed, under to meet expenses prior to the
undergraduate and postgraduate in the individual College Calendars issue of the grant cheque,
and can be viewed online on the respective College websites. you may obtain a Grant
Advance from the University
The Excellence Scholarships for 2017-18 will be presented at a branch of the Bank of Ireland
ceremony held in the Bailey Allen Hall on Thursday or AIB which are located on
11 October 2018. campus.
Other Awards/Prizes/Scholarships will be presented at Lá na nGradam For further information on
to beheld in February 2018. All information regarding the Sport this facility please contact
Scholarships can be viewed at your bank directly.
http://www.nuigalway.ie/scholarships/
Students of NUI Galway may also compete for the prizes, medals,
scholarships and studentships offered for competition by the National
University of Ireland, Dublin. For further information please view
www.nui.ie
Find out more
t + 353 91 495 999
admissions@nuigalway.ie
http://www.nuigalway.ie/admissions/scholarships/
NUI Galway | Student Guide 2018/19 | www.nuigalway.ie!
For information on all
it services available at
nui Galway go to http://
13
www.nuigalway.ie/iss4students
Access to all IT services,
including Blackboard and
Email, are automatically
disabled when you are no
longer a registered student
at NUI Galway.
it Services
All students have 4 Further information about Go to http://www.nuigalway.
access to PC suites your Campus Account and ie/iss4students to see our
and Wi-Fi on campus. Don’t Student Email is available at Quick Start Guide video for
Forget http://www.nuigalway.ie/ students and to download the
As a new student you iss4students latest version of our Quick
MuSt activate your Campus Start Guides.
Account. You can do this by 5 information and identity
going online to Security
https://cass.nuigalway.ie The University has number The Library and I.T. Service
and use the following of Information and Desk is located in the foyer of
credentials: Communication Technology the James Hardiman Library
(ICT) security policies and offers first level support
1
User ID (also known as your which you should familiarise for all Library and IT queries.
CAO / Student ID number) yourself with available at In addition, keep up to date
2 http://www.nuigalway.ie/infor with the latest service status
Temporary Activation Password
mation-solutions- information on the James
‘galway’ followed by the first
services/ictpolicies/ Hardiman Library Facebook
four digits of your date of birth 6
page -facebook.com/
(in the format galwayddmm). Spam and phishing
nuiglibrary.
3 Be suspicious of any email
Complete the activation
with requests for personal
questions and choose your new E:servicedesk@nuigalway.ie
information. Information
password. Note: Passwords P: +353 91 495777W:
Solutions and Services (ISS)
must be alphanumeric, have servicedesk.nuigalway.ie
will never send an email asking
at least 8 characters, include
you to provide us with your
upper, lower case and a special
password. if you are locked out,
character, i.e. Tool12kit!
you can raise a ticket with ISS.
email (Office 365)
1 Go online to https://outlook.office365.com/
Wireless
access
2 ID = your NUI Galway email address (Wi-Fi) 24/7
(e.g. j.bloggs2@nuigalway.ie) Find your email address at
http://cass.nuigalway.ie You can connect to the campus
Wi-Fi network using either
3 Campus account password - Please use your new eduroam (preferred) or using
Campus Account Password nuiGWiFi.
4 Your email account is the official means of communication eduroam remembers your
from NUI Galway credential so there is no
requirement to re-enter your
5 You can install Microsoft Office onto 5 devices password.
6 You have access to up to 1TB of storage through OneDrive nuiG WiFirequires re-entry as
your credentials are not stored.
nui Galway
NUI Galway || Student
StudentGuide
Guide2018/19
2016/17| www.nuigalway.ie
| www.nuigalway.ietravelling to Campus and parking
14
Students who are travelling by car to the University can avail of
parking on campus. You will need a student parking permit to park
on campus. Student parking map is located online: www.nuigalway.ie/parking
Be sure to familiarise yourself with these parking zones and do not park in
the wrong space as you will get clamped.
how do i get a Dos & Don’ts CLAMPING
parking permit? - Don’t park in spaces marked as reserved or
Do not park illegally
as NUI Galway is
loading bays. regularly patrolled
IMPORTANT - New students by clampers. Release
must use the temporary student - Don’t use the universally accessible spaces if fee: €60 & €80
you don’t have or display a valid Irish Wheelchair after 6pm
permit from 20th August until
Association ‘blue badge’ permit.
30th September available at
www.nuigalway.ie/parking - Do use the Park and Ride Facility in Dangan as much as possible.
which allows you to park only in |It has lots of free spaces and is only a three minute drive away.
park and ride, until you A bus will pick up and drop you back to your car. Save time and
pay your fee of €50 for a full avoid the stress of waiting for a space!
parking permit for the year - Do ensure that you ALWAYS give pedestrians right of way and
(August – August), this time take care when driving on campus. Be WARNED that speeding
period will be shown on your cars will have their number noted and drivers will be addressed.
permit. To pay for your student
permit please visit the In accepting a student parking permit, you are deemed to have
Online Payment System at top read and understood the Student Parking rules and regulations.
www.nuigalway.ie/parking
tip! Please note that abuse of the parking management system may
result in a disciplinary procedure.
Mentoring You will meet your mentor and a Business Students are mentored
group of other first years during by students in business.
Student Connect - Colleges of the orientation week. The venue The programme in the school
arts, Social Sciences and Celtic and time will be sent to you in of Business is a Peer Assisted
Studies, Science, Medicine, advance. This meeting is crucial Learning Programme managed
nursing and health Sciences as it sets the whole University by the School of Business.
and the Schools of Law and scene for you and will put into
informatics. context what you need to know CÉiM academic peer learning
Mentors in the Programme as a first year student (socially, First year students in
provide support to all first year academically and emotionally). Engineering, Geography,
students in the Colleges of Arts, The best way to learn is by Sociology and Politics, and BA
Science, MNHS and the Schools hearing it from a student who Law (Law via Arts) meet weekly
of Law and Informatics and help was in your shoes this time last in small groups to connect with
to make the transition from year. Follow us on Facebook to others in their year, discuss
second level to third level find out more: coursework and ask questions.
education an enjoyable and https://www.facebook.com/ CÉIM sessions are facilitated by
memorable time. First year NUIGStudentConnect/ trained 2nd and 3rd year
students in these colleges will be student leaders, and are
allocated a mentor before they First year student in the organised by academic staff and
arrive in the University. We will School of Business, the Students’ Union. Find out
send you your mentor’s name, engineering, School of what group you’re in and when
email address and telephone Geography, Sociology and to meet at
number so that you can contact politics and Ba Law (Law via www.su.nuigalway.ie/ceim
them before you arrive with any arts)
queries you might have in Connect Programme does not
relation to coming to University. operate in these Colleges.
NUI Galway | Student Guide 2018/19 | www.nuigalway.ie15 Just reMeMBer!
- Don’t think twice about
seeking help – this is a sign
Code of Conduct,
of strength and not weakness
- There is no issue too big or small
Student rights and
- There is no shame in asking for
help in any matter, be it personal, responsibilities
social or practical issues. These
individuals are professionals
and are trained to help you. It is important that you read the Student Code of Conduct before
http://www.nuigalway.ie/student- beginning your university life at NUI Galway. While NUI Galway
life/student-support/ wants its students to enjoy the full experience of university life, you
must remember that while attending NUI Galway you are part of
an institution of learning that expects the highest standards of
international behaviour from its students. Breaches of this Code or of any
Students university regulations make students liable to the imposition of
International students have
requirements additional
sanctions, and up to and including suspension.
to those of Irish nationals.
Comprehensive advice and
guidance for international the Student Code of Conduct and regulations and rules should be read by
students is provided in the every student and is available at: www.nuigalway.ie/codeofconduct/
Orientation Booklet for
international students, which Learning and Leadership for Life the Student Code of Conduct
may be downloaded from: and Work governs your behaviour on and off
http://www.nuigalway.ie Third level education is the university campus
/international-students/ intended to be formative. In the case of students, the primary
afteryouarrive.html#tab1 The mission of NUI Galway document governing your behaviour is
is Learning and Leadership the Student Code of Conduct.
The International Office for Life and Work. We are The Code governs your behaviour
provides specific supports for committed to providing an in the academic context,
international students. environment and a community as well your personal
You may call in person to the in which our students have a behaviour both on and
Office at: positive experience and are off the University
facilitated to achieve their Campus.
No 7, Distillery Road or potential, academically and
telephone +353 91 495 277 personally. The University
or email: community of students and staff
international@nuigalway.ie is a large and integral part of
the larger community of the city
You can also reach out to fellow of Galway, and the majority of
international students on our our students live amongst the
Facebook page and follow us on city community.
Twitter for the latest news and
updates. afford dignity and respect
Fellow students, staff of the
University and members of
the community outside of the
University must be treated
with dignity and respect.
Accordingly, members of the
University Community are
required to adhere to certain
rules and regulations.
nui Galway
NUI Galway || Student
StudentGuide
Guide2018/19
2016/17| www.nuigalway.ie
| www.nuigalway.ieWhen you register, you give an explicit there are significant punishments for 16
agreement to abide by the nui Galway breaches of the Student Code of Conduct
Student Code of Conduct and the various Breaches of the University Code of Conduct are
regulations and policies of the university. punishable by sanctions which can be a
You have an obligation to read the Student reprimand, substantial fine, suspension or
Code of Conduct and these other regulations expulsion.
and policies.
You have a right to complain
these are available at: The objective of the University is to strive to
www.nuigalway.ie/codeofconduct/ provide our students with a positive and
and www.nuigalway.ie/ wholesome learning experience.
codeofconduct/index.php?language=gaeilge Where you have a complaint in relation to a
service or course you have a right to have that
Do not disturb your fellow student or complaint heard. Such complaints are usually
neighbour, or engage in anti-social behaviour and effectively dealt with in an informal way at a
Students are expected to be respectful towards local level, i.e. at the service or discipline level.
the other members of their household and Where this is not possible, the university has a
residents in the neighbourhood in which they formal Student Complaints procedure.
reside. Disturbing fellow residents and engaging
in what is generally regarded as anti-social it is available at:
behaviour is viewed as a serious breach of the www.nuigalway.ie/vp/sshr/Student_Complai
Student Code of Conduct. Any kind of nts_Procedure_Pages_and_Files/student_co
behaviour that is disruptive, is a breach of public mplaints_procedure.html
order, damages property, bullying, any act that
causes hurt to other people, or places or property
is considered to be anti-social. House parties are
a common source of disruptive activity, leading
to complaints from residents.
Responsibility
Rights Respect
NUI Galway | Student Guide 2018/19 | www.nuigalway.ieLearning
Support
17
this section covers all you
need to know about...
l Learning at University
l Jargon Buster
l NUI Galway Mobile App
l Blackboard
l Plagiarism
l James Hardiman Library
l Academic Writing Centre
l SUMS
nui Galway
NUI Galway || Student
StudentGuide
Guide2018/19
2016/17| www.nuigalway.ie
2014/15 | www.nuigalway.ie18
Learning at university is different
Learning at university is The other big difference on self-study, because we know
of course a very different between university-level from experience (and extensive
experience to that of being at courses and some other types of research on education) that you
school. For a start, as a student qualification is that you really will need that time.
you are considered an adult need to try to understand the
learner, capable of managing subject and the ideas you come If you are experiencing
your own study schedule and across in class or your reading. difficulties or take ill please
putting in the time to read It’s not about memorizing and make sure that you contact
textbooks, articles and other regurgitating facts, but about your lecturer or the appropriate
materials so that you really seeing the ideas that lie behind person in your College or School
understand your chosen subjects them and being able to make (information should be in your
and feel more confident as you use of knowledge to tackle new course handbook). You may have
progress. problems. an individual advisor or may
need to speak with the Head of
The lectures, seminars, The good news is, that this is School or Dean. Please don’t
laboratory classes and exactly what learning something hesitate in letting us know of any
other timetabled classes are new is like for everyone. There issues so that we can provide
actually only a small part of the are always ideas that are really help where possible.
total effort that you need to tricky to grasp at first and which
put in to succeed. All of the don’t make sense until you academic and support staff
assessment, coursework and try again and again, hopefully in this university are very
available credit are based getting some feedback on your approachable and used to
on the idea that you are spending efforts and maybe through helping students with all sorts
a minimum of 40 hours per week, working with fellow students. of issues that might impede
every week of the semester, on But when it does ‘click’, things their studies.
learning and assessment. In some fall into place and you get a sense
courses it may be a little higher of satisfaction that hopefully
than this because of the nature of makes some of that struggle
the subject. worth it! That’s why we say you
need to spend so many hours
NUI Galway | Student Guide 2018/19 | www.nuigalway.ie!
StUDeNtS MUSt
19
ACtIvAte tHeIR
CASS ACCoUNt to
HAve ACCeSS to
Jargon Buster – Modules, BLACKBoARD.
programmes, Levels
All courses in NUI Galway are A ‘programme’ is a whole degree and other classes, combined
made up of ‘modules’. These are course, made up of all the with the textbooks, online
usually described by a set of individual modules. materials, and the library are
‘Learning Outcomes’ that state all resources that the university
what you should be able to do All of our degree programmes provides to help you succeed.
after successfully completing the are recognised by employers and At the end of the day, though,
module and a number of ‘ECTS’ other educational institutions success depends on your own
credits. ECTS is basically an and comply with international efforts. But the good news
indicator of how big the module agreements on course structure is that we know that it is possible
is. A module that is rated at (the ‘Bologna Process’). All to not only succeed in the
5 ECTS, for example, means programmes are subject to assessments and feel a sense of
that you need to spend at least regular quality reviews where achievement at having learned
100 hours of concerted effort the quality of the teaching new knowledge and skills, but
(including lectures, exams and and learning is scrutinised also to enjoy being a student
self-study) in order to complete by an external panel with in your chosen subject. Your
it satisfactorily. A module that is international experts in the final qualification will be
10 ECTS, requires double that subject. Every programme also well-regarded and recognised
effort. has an ‘external examiner’ internationally by employers
(a senior academic from another and other educational
A whole year’s worth of modules university) who oversees the final institutions across the world.
(if you are a full-time student) decisions about grades, checks
should total up to 60 ECTS (30 in the examination papers The University hopes that
each semester). To be awarded the and processes and guarantees you will be a member of our
credits for a module you must that the quality of our courses academic community. That
have successfully completed it in and graduates compare well you will be able to get the most
terms of attendance, participation, with the standards in the subject. out of being in a city of ideas
coursework and and learning not just about the
examinations. An undergraduate honours basics of your subject but also
degree (BA, BSc, BComm, etc) get a feel for the latest research,
Optional Modules: is a ‘level 8’ qualification. A the big ideas, the debates and
Options that you can choose Masters would be level 9 and where future opportunities lie
within your course a PhD level 10. So what does for further study, research or
this mean in practice? Well, employment.
Core Modules: that you must attend all the
Modules that you must study as scheduled classes, spend time
part of your course every week on reading, studying
and working through course
materials. There’s still plenty
of time to socialize and get
involved in clubs and sports!
The lectures, labs, tutorials
nui Galway
NUI Galway || Student
StudentGuide
Guide2018/19
2016/17| www.nuigalway.ie
2014/15 | www.nuigalway.ieStudy and 20
Assessments
Blackboard
In this university we use a learning system called Blackboard, which how to access Blackboard
allows lecturers to post materials such as lecture notes, reading Once you are enrolled in the university you
materials, weblinks, videos, quizzes, etc, online. Many courses also use will have access to Blackboard using the
this for announcements, news items and for students to submit their same username and password for email and
coursework. Blackboard has a lot of additional tools and capabilities other computer services. Blackboard is
and quite which of these are used is decided by the lecturer or course available at:
team. Blackboard is available 24/7 from both on and off campus.
Not every lecturer or module will necessarily be using it, but most http://www.nuigalway.ie/academic-
will and in different ways. skills/gettingstarted/studentemail/
You should certainly login regularly to check for updates to your modules.
For those of you with a smartphone or tablet, there is also a Blackboard
App (in iPhone and Android versions) which you can download.
plagiarism
Plagiarism is “the act of copying, including or directly quoting from, the work of another without adequate
acknowledgement.” Plagiarism undermines learning, is not good academic practice and is not acceptable at NUI Galway.
Plagiarism occurs if a student has copied material from a book, journal, website, fellow student or any other source, and
then includes this material in a submission for an assignment or project of any kind without giving a suitable
reference to the original creator of the material. Plagiarism is subject to the University Code of Practice for Dealing with
Plagiarism which can be found on the University website at: www.nuigalway.ie/plagiarism
The penalties for plagiarism vary, but include the possibility of expulsion from the University in extreme cases. The key
to avoiding plagiarism is to always properly acknowledge your source. When you make use of pre-existing material,
make it clear who originally wrote/created the material. If in doubt, ask your lecturer or supervisor.
the Learning Centre - online support and training
All first year students are also enrolled onto a Blackboard course called the ‘Learning
Centre,’ which contains online self-study lessons and guides to many relevant
academic skills such as essay/report writing, studying and preparing for assessments.
The University has a licence to make these materials available to students and we
would strongly encourage you to make use of them. Feedback from other students
has been very positive. The Learning Centre will also have links to other
materials and interesting articles and updates will be posted there
throughout the academic year, so please log in regularly.
NUI Galway | Student Guide 2018/19 | www.nuigalway.ie21
!
Always carry your
Student ID Card with
you as you will need it
to both enter and exit
top
the Library tip! Avoid charges!
Return your
books on time
JaMeS harDiMan LiBrarY
The James Hardiman is a key support for your study and learning.
It provides you with a space for quiet study in an atmosphere of
scholarship, as well as group study rooms for collaborative work and
group projects. The library gives you access to all the information
resources you will need during your studies – books, e-books, journals,
databases, DVDs and so much more. Library staff are here to help and
support you in seeking the information you need and finding your way
around the library’s many services and facilities. They also provide training
to give you lifelong skills of information seeking.
• training & Support – The library offers workshops and learner terM tiMe
support that in its overall approach emphasizes critical thinking, skilful OpeninG hOurS:
research in a digital environment, and the creation of new knowledge.
Sign up for our training sessions which will support you in your James Hardiman Library:
assignments and exams http://libguides.library.nuigalway.ie/events Monday to Friday 8.30 am to
10.00 pm;
• need help? T: +353 91 493399; E: library@nuigalway.ie; Saturday 8.30 am to 5.30 pm;
Call in person to the Library and I.T. Service Desk, located in Sunday 10.00 am to 5.30 pm.
the foyer of the Library.
Library Reading Room
• The Library website has information about all the library’s
services and is your starting point in searching for the (Basement Level):
information resources you need for your studies. Monday to Sunday 7.00 am
www.library.nuigalway.ie to 2.30 am
• As well as the main James Hardiman Library, there is a Medical Medical Library:
Library located on the ground floor of the Clinical Science Monday to Friday 8.00 am
Institute in the grounds of University College Hospital, Galway. to 10.00 pm
• Extra study spaces are provided in the Library reading room Call by our Academic Skills
at basement level of the James Hardiman Library. This room is Hub located in the foyer of
open daily from 7.00 am to 2.30 am. the Library where you can
get help on finding or using
• Top Tip: Avoid charges! information for your studies.
Return your books on time or renew them on the library For more information go to
website www.library.nuigalway.ie www.library.nuigalway.ie/
academicskills/
• remember to check your email as Library notifications will
be sent to your nui Galway email account.
nui Galway
NUI Galway || Student
StudentGuide
Guide2018/19
2016/17| www.nuigalway.ie
2014/15 | www.nuigalway.ie22
academic Skills hub You can visit the AWC to work on various grammar
issues, essay structure, punctuation, and other
The James Hardiman Library operates a free aspects of the writing process including writer’s
Academic Skills Hub desk where you can access block and worries over unintentional plagiarism.
one-to-one support with information skills such as
searching for books and journals, or referencing The AWC offers support for writing in both English
your work: and Irish. It also runs group workshops and writing
http://library.nuigalway.ie/support/academicski competitions. Phone consultations are available for
lls/ distance learners.
There is also an online Academic Skills Hub that
brings together most of NUI Galway's academic To get the best out of your session, bring your
skills supports in one place. This online resource is written work with you. Completed essays, rough
packed with tips, information, short guides, drafts, and past assignments are all acceptable. You
checklists, links, and more, to help you to develop can also kick-start the writing process by discussing
key skills needed for academic success at NUI your ideas with us.
Galway: http://www.nuigalway.ie/academic- Remember, AWC tutors cannot proofread your
skills/gettingstarted/studentemail/ essay or write it for you, but they can help you to
become a better and more confident writer.
academic Writing Centre The AWC is located on the second floor of the
James Hardiman Library. During term time you can
The Academic Writing Centre (AWC) provides drop in during our opening hours or make an
free one-on-one sessions on essay writing tailored to appointment on our website
the needs of individual students. Students of all www.library.nuigalway.ie/awc/
disciplines and levels of writing proficiency are
welcome. AWC tutors work with first-year students
and advanced postgraduates alike. Queries and suggestions are very welcome. Please
contact the manager at irina.ruppo@nuigalway.ie
NUI Galway | Student Guide 2018/19 | www.nuigalway.ie23
SuMS
The Academic Writing Centre is primarily a SUMS (Support for Undergraduate Mathematics
drop-in facility. and Statistics) is a FREE drop-in support centre
However appointments can be booked online open to all NUI Galway undergraduate students.
at: http://www.eventbrite.ie/o/academic- SUMS helps students with any aspect of
writing-centre-1874011895 Mathematics, Statistics or Mathematics-related
subjects. SUMS provides a comfortable, informal
Opening hours and more information are environment where students can study at their
available at: own pace, with expert tutors on hand to offer
www.library.nuigalway.ie/awc/ individual help, if required.
The drop in service is available 12 weeks per
semester for 1st and 2nd year students across all
colleges. The SUMS room is available all day for
students at any level as a study place.
The tutors at SUMS are postgraduates of the
School of Mathematics, Statistics and Applied
Mathematics; as recent undergraduates they are in
a position to understand you and can help you.
NeeD
?
HeLP?
For one-to-one help with your maths, drop into
Room ADB-G023, Áras de Brún
Opening hours
Monday to Friday 2.00 pm - 5.00 pm
Wednesday, 7.00 pm - 9.00 pm
Contact
Dr. Kirsten Pfeiffer T: +353 91 49 4488
For more information and to view the current
timetable see: www.maths.nuigalway.ie/sums
nui Galway
NUI Galway || Student
StudentGuide
Guide2018/19
2016/17| www.nuigalway.ie
2014/15 | www.nuigalway.ieStudent
Services
24
this section covers all you
need to know about...
l Career Development Centre
l Chaplaincy Services
l Childcare Facilities
l International Office
l Disability Office
l Access Programme
l Mature Students
l Health Services
l Health Promotion
l Counselling
l Students’ Union
NUI Galway | Student Guide 2018/19 | www.nuigalway.ie25
Career Development Centre
When you start your course you really don’t have to know what you Online Careers
want to do with the rest of your life but by the end of your degree, Connect system
you will need to make some decisions that determine the next step. NUI Galway students have
The Career Development Centre encourages you to use your time access to the online ‘Careers
in NUI Galway to increase your employability by developing your Connect’ system where you can:
skills and exploring your options while studying so you will have a • Book appointments
deeper insight into what you might like to do after graduation. The • Book a place at events
Career Development Centre aims to provide you with a quality • Search our job vacancy
career guidance and information service focused on facilitating and database
empowering you to manage your own career development and make
effective career transitions. Opening hours:
Monday to Thursday
The Career Development Centre helps you to manage your own 9.00 am – 5.00 pm
career by providing a wide range of support services. Services
offered include: Friday
• Seminars and information on occupations, employers, industry 11.00 am - 5.00 pm
sectors and postgraduate programmes. Attending these will really Daily 15 minute appointments
help you to understand what is involved in different careers and (longer appointments available
open up options with your degree. by referral):
• Workshops and seminars which encourage students to develop Log in to Careers Connect at:
employability and career management skills. www.nuigalway.ie/careers/care
ersconnect
• Placement - we work closely with a number of academic
programmes to support students going on a compulsory placement.
CV and application Clinics
• One to one career guidance for current students of NUI Galway. (available during term).
• Opportunities to meet with potential employers and alumni at Check Careers Connect for
seminars, presentations and a variety of job fairs throughout the availability.
academic year.
Contact:
• Career modules, lectures and tutorials integrated in many www.nuigalway.ie/careers
academic programmes. E-mail: careers@nuigalway.ie
• NUI Galway Employability Award - open to all students. Tel: +353 91 493 589
www.facebook.com/Careers.
nuiGalway
www.twitter.com/
nuiGCareers
nui Galway
NUI Galway || Student
StudentGuide
Guide2018/19
2016/17| www.nuigalway.ie
2014/15 | www.nuigalway.ieChaplaincy Service Childcare Facilities
The Chaplaincy Service strives the university Crèche 26
to help make your university
experience enjoyable and Spraoi early Learning Centre operates the University Crèche, located
fulfilling. The Chaplains at 50, Upper Newcastle.
place a particular emphasis on
acknowledging, celebrating about Spraoi
and nurturing the spiritual At Spraoi the focus is on learning through play. They implement the
dimension of your life. They are Aistear curriculum and incorporate elements of Steiner and Montessori.
also involved in a wide variety The centre has been refurbished to meet the needs of children between 6
of community and campus months and 12 years.
activities.
Their software app keeps parents updated in real time about their
The Chaplains are easily
children’s day, thereby including parents, as the primary educator, in the
accessible and they are there
care of their child.
to listen and help if you have
any troubles or difficulties.
The balanced and varied menu is prepared in house to meet the
The Chapel of St. Columbanus
nutritional needs of the child and the new garden growing project links
(the University Chapel) is a
in with this.
place of quiet and comfort. The
Chaplaincy Office is open from
For smaller children the focus is on sensory play and Spraoi are working
Monday to Friday, 9.00 am to
to develop the sensory experience both internally and externally in the
3.45 pm and is located in St.
crèche garden.
Declan’s N6, Distillery Road.
Fr. Ben Hughes
+353 91 492168
ben.hughes@nuigalway.ie
Fr. Declan Lohan
international Office
+353 91 49 2164 NUI Galway is a truly international campus with international students
declan.lohan@nuigalway.ie comprising over 20% of the student population from over 110 different
Dolores McAndrew countries. The International Office offers a wide range of services to
Secretary/Receptionist incoming international students as well as to Irish students wishing to study
+353 91 495 055 abroad on exchange programmes, Erasmus or international study.
chaplains@nuigalway.ie Services provided by the International Office include:
For updated information on - English language classes
events and liturgical services - Information on fees and scholarships
run by the chaplaincy please - Orientation programmes for newly arrived international students
visit - Advice, information and support services for all international students
- Social and cultural events
www.nuigalway.ie/chaplains - Handbook for international students
- Out of hours emergency helpline
Find us on Facebook
Comprehensive advice and guidance for international students is provided
in the Orientation Booklet for international students which may be
downloaded from: www.nuigalway.ie/international-
students/downloads
Drop by in person to the office at no 7, Distillery road
p: +353 91 495 277 e: international@nuigalway.ie
Reach out to fellow international students on Facebook
and follow us on Twitter for the latest news and updates.
www.nuigalway.ie/international-students
NUI Galway | Student Guide 2018/19 | www.nuigalway.ie27
access Centre Mature Students
We at NUI Galway know that
Disability Support Service entering university can be a big
change in life and lifestyle for
The Disability Support Service provides confidential support for mature students. Mature students juggle
students with a disability, long-term physical or mental health many roles including being a parent,
condition, or specific learning difficulty. spouse/partner and breadwinner along
with a new exciting role of being a full-
Students are encouraged to register with us for reasonable time student.
accommodations and supports* to ensure every opportunity to
fulfill their academic potential. Study support
If you have been away from formal
Further information on available support and details of our
education for some time, you may find
registration process can be found on our website. Additionally,
the prospect of exams and assignments
students are encouraged to make contact with us with any queries
daunting. However, our staff are very
or concerns.
supportive and will help you in any way
Find out more possible. We generally offer additional
www.nuigalway.ie/disability/ study, examination techniques, applied
e: disabilityservice@nuigalway.ie t: 353 (0) 91 492813 writing, reading skills and memory
technique workshops to students on our
Location: Room 1004, First Floor, Áras Uí Chathail full-time programmes. These are
provided outside of regular class hours
Opening Hours: Monday to Friday 9:00am - 5:00pm
and can help you prepare for your course
Reasonable Accommodations/Supports may include* assignments and end of semester
- Exam Accommodations examinations.
- In class supports
Find out more
- Placement planning Trish Bourke,
- Assistive Technology (Equipment & Software) www.nuigalway.ie/access
- Extended library loans Mature Students Officer
t: 353 (0) 91 492 695
“We promote inclusive practices throughout the campus community and are e: maturestudents@nuigalway.ie
committed to the provision of an equitable learning environment that will enable
students to become independent learners and highly skilled graduates.” Location:
Disability Support Service team. Access Centre, Áras Uí Chathail
Opening Hours:
Monday to Friday 9:30am - 4pm
access programmes
The Access Programmes are designed for students who have the ability to
transition Officer
benefit from and succeed in higher education but who, for a variety of
Support is available for first year HEAR
social and economic reasons, are under represented at third level. The students, former Access students moving
Access Programmes developed admission routes, namely the delivery of onto a degree programme and those that
Access Courses for school leavers and mature students and the Higher entered university directly with a QQI/
Education Access Route (HEAR) scheme to support students from FET qualification. Ease your way into
disadvantaged backgrounds to enter NUI Galway. The Access University life by accessing support on
Programmes supports Undergraduate students linked to the Access social, personal, financial and academic
Courses and delivers a comprehensive orientation programme to first year experiences.
HEAR entrants that give students a head start on what life at NUI Galway
Find out more
is about. Financial advice and ongoing personal support is provided by the
Transition Officer: Gráinne Morahan
Access Team to all Access Programme entrants. e: grainne.morahan@nuigalway.ie
t: 353 (0) 091 493298
Find out more www.nuigalway.ie/access e: access@nuigalway.ie
http://www.nuigalway.ie/accesscentre
/studenttransitionofficer/
nui Galway
NUI Galway || Student
StudentGuide
Guide2018/19
2016/17| www.nuigalway.ie
2014/15 | www.nuigalway.iehealth Services
28
The Student Health Unit provides
on-campus acute medical appointments
illness care to full-time registered A walk in triage clinic is available daily with initial assessment by the
students in a confidential, nurse and referral into the doctor if necessary.
professional and courteous
manner. The cost and list of services is available at
http://www.nuigalway.ie/health_unit/fees/
Location:
Áras na Mac Léinn, first floor
eMerGenCY Out OF hOurS
Opening hours: If you need a doctor out of hours, please call +353 87 262 3997.
(Monday to Friday) Weekends are covered by CityDoc located in Bons Secours
9.15 am – 12.30 pm Hospital, Renmore, Galway.
2.30 pm – 4.30 pm Daytime Saturday, Sunday evenings Saturday, Sunday
T +353 91 492 604 & Bank holiday Mondays & Bank holiday Mondays
8.00am - 6.00 pm: 6.00 pm - 8.00 am
+353 91 758 008 087 774 4430
There is a charge for this out of hours service.
health promotion
Your lifestyle, your health and your studies are interconnected.
We offer programmes, one to one services and online resources in the following
areas to promote better health and wellbeing:
- Alcohol
- Nutrition & Physical Activity
- Mental/Emotional Wellbeing
- Sexual Health
- Exam Destress Programme
Drop into the Wellness Centre in the Hub in Áras na Mac
Léinn to browse our books and information, or to take a
break in the Relaxation Room. Online information
includes e-PUB for alcohol information.
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