Telcos announce Q1 2020 - Leading businesses through the COVID-19 crisis - Teletimes ...

 
Telcos announce Q1 2020 - Leading businesses through the COVID-19 crisis - Teletimes ...
Issue 175
                         May

Leading businesses
through the
COVID-19 crisis

        Telcos announce
                 Q1 2020
        Financial Results
Telcos announce Q1 2020 - Leading businesses through the COVID-19 crisis - Teletimes ...
15               05        May 2020
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Telcos announce Q1 2020 - Leading businesses through the COVID-19 crisis - Teletimes ...
Editor’s Note

                                                                                                                              Dear Reader,

                                                                                                                              Welcome to the latest edition of Teletimes International.

                                                                                                                              As we move through unprecedented times, we all have a
                                                                                                                              responsibility to ensure that we keep ourselves and the ones
                                                                                                                              around us safe. Businesses in fact have a greater responsibility

                                             13                                                                 21
                                                                                                                              on their shoulders in these difficult situations where balancing
                                                                                                                              financial stability, avoiding lay-offs all while providing services
                                                                                                                              and solutions might be a tough ask. It is impressive how the
                                                                                                                              ICT industry is responding through various initiatives. I would
                                                                                                                              point towards STC's SR 4 billion commitment to support local
                                                                                                                              content and increased telecommunications traffic during the
                                                                                                                              Corona pandemic as an example.
     TELECOMMUNICATION                                          ARTICLES
                                                                                                                              Moving forward, businesses need to understand how they
                                                                                                                              can adjust to this new "nearly normal" and how essential

09
      09   Etisalat Group reports consolidated                   06   Leading businesses through the COVID-19                 operations can be supported through remote working.
           revenues of AED 13.1 billion in Q1 of 2020                 crisis by Rohit Sethi - ADL
                                                                                                                              Businesses must evolve and adapt - it is imperative.
      11   Remote work trend boosts global demand                15   Role of Big Data in Fight against COVID-19              Nevertheless, it is the telcos, ISPs and Enterprise Solution
           for network access control solutions                       by Zeeshan A. Bokhari                                   Providers who must support businesses and individuals in
                                                                                                                              this "Necessary Digital Transformation". In this edition, we
      13   stc revenues for Q1 of 2020 reached SR 13,935m        29   Enterprise ICT solutions for remote                     are focusing on some ICT solutions which businesses can
                                                                      business operations by Abid Aziz                        use while they adjust to the on-going situation and we hope
      17   E-Vision collaborates with Etisalat MISR
           to provide prepaid TV services                                                                                     to bring you more content and insights on this in the next
                                                                 34   How you can avoid digital transformation stagnation     edition.
                                                                      by flexing your finances by Morten Illum
      18   Huawei announces Q1 2020 business results
                                                                                                                              As always, you will find the latest news and updates from
      19   Nasser Al Nasser: The Kingdom's                                                                                    all major ICT players inside. Your feedback is welcome on
           infrastructure investments helped it contain
           the repercussions of the Corona crisis
                                                                                                                              khalidathar@teletimesinternational.com

      21   Ooredoo Group announced increased                    SATELLITE                                                     Enjoy Reading and Stay Healthy!
           revenue of QAR 7.3 billion in Q1 2020

      25   stc Group and Nokia sign a strategic                  41   COMSAT inks deal with ABS to enhance C- and
           5-year Master Frame Agreement                              Ku-band U.S. connectivity solutions on ABS-3A
                                                                                                                                                                              Khalid Athar
      26   Huawei launches new flagship solution and star
                                                                 42   SES delivers over 8,300 TV channels to 367                                                                     Chief Editor
           products to help Middle East enterprises build             million homes worldwide
           next-generation campus networks

      31   5G security assurance is key to
                                                                 43   IEC Telecom introduces OneGate Aid Compact to
                                                                      support critical communications during COVID-19
           Saudi’s economic acceleration

      33   China Mobile and Huawei deliver world’s highest 5G    44   Inmarsat and Cobham launch new solution
                                                                      connecting remote workers, enhancing
      35   EITC du announces Q1 2020 financial results                mission critical operations

      37   ITU launches the ‘G5 Benchmark’                       45   SatADSL and YahClick unite their efforts to steer

35
                                                                      Sub-Saharan Africa across the digital divide
      39   How Airbus secure communications technology
           is crucial for emergency and public safety teams      46   IBC announces first set of Challenges for the
           during the Covid-19 pandemic crisis                        Accelerator Media Innovation Programme 2020
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                                                                                                                            Follow @TeletimesIntl on Twitter
Telcos announce Q1 2020 - Leading businesses through the COVID-19 crisis - Teletimes ...
right personal protective equipment             appreciated that post-crisis business         Coping with uncertainty: Companies
                                                                                                                                               and other materials, such as sanitizers,        environment would present new                 typically feel comfortable if they can

Leading
                                                                                                                                               available to all staff and setting clear        opportunities such as:                        reduce or eliminate uncertainties, which
                                                                                                                                               and unambiguous rules to ensure social                                                        has been difficult with Covid-19 crisis,
                                                                                                                                               distancing. Virtual working needed to           Virtualization of work environment to         thereby emphasizing to the companies,
                                                                                                                                               be immediately and properly enabled,            create new efficiencies further extending     the need for agility and flexibility in their
                                                                                                                                               with adequate IT equipment and                  “smart working” practices                     business continuity plans

businesses through                                                                                                                             communication with all staff needed to
                                                                                                                                               be ramped up significantly.

                                                                                                                                               3. Operational and business continuity
                                                                                                                                                                                               Step changes in customer adoption of
                                                                                                                                                                                               online services, including potential for
                                                                                                                                                                                               new remote products and services, such
                                                                                                                                                                                               as diagnostics and testing
                                                                                                                                                                                                                                             Looking ahead > Actions that telecom
                                                                                                                                                                                                                                             players can take to prepare for medium-
                                                                                                                                                                                                                                             to long-term

the COVID-19 crisis
                                                                                                                                               – Many companies created separate               Leveraging the experience of rapid
                                                                                                                                               redundant teams for critical operations         decision-making       and     delegation      Compared to most other industries,
                                                                                                                                               including the leadership itself, so if          during the crisis to improve agility and      telecom players (telcos) have been able to
                                                                                                                                               one team got infected, the other could          responsiveness in the post-crisis world       weather the storm more effectively given
                                                                                                                                               take over. Many leaders emphasized              Better crisis preparedness and more           the utility-like nature of their industry, the
                                                                                                                                               the need for increased delegation               effective business continuity risk            need to remain connected with family and
ADL insights in discussion with CEOs and business                                                                                              to safeguard business continuity.
                                                                                                                                               Suppliers and partners were equally
                                                                                                                                                                                               management
                                                                                                                                                                                               M&A opportunities arising from shake-
                                                                                                                                                                                                                                             friends, the need to conduct effective office
                                                                                                                                                                                                                                             work remotely, and to remain entertained
leaders from Hong Kong, Italy and Singapore                                                                                                    important as in-house staff, given many
                                                                                                                                               businesses leveraged extensive partner
                                                                                                                                                                                               out and consolidation                         at home.

                                                                                                                    Rohit Sethi                ecosystems to deliver their operations.         Although all companies had crisis             While short-term impact of the Covid-19
                                                                                                                                               Quick adoption of multiple productivity         management and business continuity            outbreak in form of sizable disruptions to
                                                                                                                                               tools enabled telcos to demonstrate             plans which they triggered immediately,       both national and international economic
                                                                                                                                               by example to their clients, the utility        there were areas where the reality turned     activity has already played out across
    With an intent to facilitate knowledge sharing across business leaders, especially those from critical infrastructure sectors, such as
                                                                                                                                               of such tools for remote efficient work         out to be different in practice.              industries, it is time now for decision makers
    telecom, utilities and transport, and from countries furthest into the crisis at a point, such as Hong Kong, Italy and Singapore, we
                                                                                                                                               within virtual environments.                                                                  to expand their focus beyond immediate
    quite early on engaged with 25 CEOs and business leaders to understand how they went about designing their crisis management
                                                                                                                                                                                               Getting reliable information and              crisis management towards actions that
    responses, safeguarding their employees and customers, maintaining their business continuity, engaging with their stakeholders,
                                                                                                                                               4. Other stakeholders – All leaders             intelligence: In early stages of the global   would strengthen their overall competitive/
    and planning for recovery. We identified five key immediate priorities described below.
                                                                                                                                               highlighted      the     importance     of
                                                                                                                                               communication        with    other    key
                                                                                                                                               external stakeholders, especially the
                                                                                                                                               government,        relevant    authorities
                                                                                                                                                                                                 Virtual working needed to be
1. Crisis steering – There was a stark
                                                                                                                                               and local communities. The rapidly
                                                                                                                                               changing situation with multiple                  immediately and properly enabled,
difference between Asian and European
crisis management approaches. Asian
                                                                                                                                               interdependencies between the activities
                                                                                                                                               of government, local bodies, health and           with adequate IT equipment and
companies learned tough lessons from
                                                                                                                                                                                                 communication with all staff needed
                                                                                                                                               social services, infrastructure services,
the SARS outbreak in 2002, and many
                                                                                                                                               policing authorities, and the business
already had regularly drilled business
                                                                                                                                                                                                 to be ramped up significantly.
                                                                                                                                               itself reinforced the need for continuous
continuity plans in place, specifically for
                                                                                                                                               knowledge exchange for leveraging
epidemics. Other companies, such as
                                                                                                                                               synergies and avoiding redundancies.
those in Hong Kong, had already been
able to road-test their contingency plans
                                                                                                                                               5. Recovery – In the depth of the crisis, it    pandemic, it was difficult to gather and      differentiation play in the medium-term and
during their regional social unrest in
                                                                                                                                               is typically difficult to maintain a positive   align all parties around hard facts versus    eventually in the long-term.
2019. The most important immediate
                                                                                                                                               outlook, especially when the crisis’s           media reports
priority for every leader was to mobilize
                                                                                                                                               length and severity cannot be accurately                                                      While some moves that leaders in these
a crisis management “war room” to
                                                                                                                                               predicted. However, all business                Velocity of the crisis: Several companies     telcos can make will clearly be dependent
manage the first few days of the response
                                                                                                                                               leaders emphasized the importance of            had not planned for such rapid velocity       on the duration i.e. the number of months
where it was critical to keep the telecom
                                                                                                                                               remaining positive, in terms of both            of crisis escalation around the world, and    it lasts, and intensity i.e. the severity of
networks running given their heightened
                                                                                                                                               maintaining morale as well ensuring             found their plans to be lagging behind        lockdowns in the crisis, a full wait-and-watch
importance in times of such crisis.
                                                                                                                                               the best and fastest recovery, following        the pace of events they had to address/       strategy will not serve them well overall. In
                                                                                                                                               the crisis. Most telcos in fact saw this        mitigate                                      addition to ensuring survival, we are listing
2. Employees and customers – All
                                                                                                                                               as opportunity to update their business                                                       below a number of no-regret moves that
business    leaders   highlighted   the
                                                                                                                                               model and positioning towards being             Understanding the entire ecosystem:           telco CXOs can already initiate towards
importance of securing employee and
                                                                                                                                               a technology provider rather than just          Some companies found their plans to not       updating their strategies and transforming
customer safety ahead of other business
                                                                                                                                               telecom services.                               sufficiently consider impact of the crisis    their organizations, in alignment with the
considerations, which meant making the                                           Figure 1: CEO priorities immediately post Covid-19 outbreak                                                   on their suppliers and partners, which        requirement in the post-crisis “new normal”
                                                                                                                                               The CEOs and business leaders also              eventually hit their own operations           world.

6     May 2020                                                                                                                                                                                                                                                             May 2020     7
Telcos announce Q1 2020 - Leading businesses through the COVID-19 crisis - Teletimes ...
Etisalat Group reports
                                                                                                                                              consolidated revenues of
                                                                                                                                              AED 13.1 billion in Q1 of 2020
                                                                                                                                              As part of its support and commitment towards the
                                                                                 Figure 2: Selected key actions that telcos can initiate      community and its shareholders, Etisalat board of Directors
                                                                                                                                              approves interim dividend payout of 25 fils per share
Provide offers and services to impacted        network quality: Reassess network              Identify M&A opportunities: Become
customers: Provide offers and services         deployment and maintenance capability          aggressive in the lookout for attractive        Etisalat Group has announced its consolidated financial                 held regional company specialising in the delivery of cyber
that can help customers impacted by            and optimize field staff, by shifting some     M&A targets especially ones that can
                                                                                                                                              statements for the three months ending 31st March 2020.                 security solutions and services.
Covid-19, for example, zero-rating of          workload to virtual solutions, for example     provide or strengthen competitive
                                                                                                                                                                                                                  •   Etisalat successfully launched open virtual Radio Access
health and news websites, removal of           develop capabilities for remote diagnostics    advantages required in the “new normal”
data caps, speed upgrades, free calls in       and push for self-install and repair through   world                                           Financial Highlights and Key Developments of Q1                         Network (Open vRAN), becoming the first operator in
affected areas especially to elderly or free   video calls and instruction videos                                                                                                                                     MENA to achieve this technological feat
access to children’s content, serving the                                                     Lobby for favourable regulation:                •   As Part of its support and commitment towards the               •   Etisalat unveiled the 5G-enabled smart patrol for Dubai
twin objectives of caring for the customers    Explore and exploit digital channels           Leverage the crisis to lobby with                   community and its shareholders, Etisalat board of Directors         Police, a first in the Middle East and North Africa region
while also installing new habits that could    and social media: Continue with the            regulators for policy updates towards               approves interim dividend payout of 25 fils per share           •   Etisalat partnered with Microsoft to enhance its public
continue beyond the lockdowns                  broader push towards digitalization of         declaring telecom networks as critical          •   Aggregate subscriber base reached 150 million,                      cloud first strategy infused with automation and AI
                                               sales, distribution and customer services,     infrastructure and being provided with              representing a year over year increase of 5%.                   •   Etisalat introduced 'Cloudtalk', first-of-a-kind cloud-based
Enhance access to content: Enhance             for example leveraging use cases and           incentives such as easier access to rights of   •   Consolidated revenues amounted to AED 13.1 billion                  platform enabling business unified communication and
partnerships with content providers such       functionalities offered by social media        way and private infrastructure, innovative          representing a year over year increase of 1% while                  collaboration service for small and medium businesses
as gaming and streaming services, to           platforms more                                 financing solutions, and reduced spectrum           consolidated net profit after Federal Royalty amounted to           (SMB) and enterprise customers in the UAE
capture more of the freed-up time from                                                        charges                                             AED 2.2 billion and resulting in a net profit margin of 17%.    •   Etisalat launched ‘Business Edge’, a new comprehensive
customers onto telcos’ own platforms           Enhance cybersecurity: Ramp up                                                                 •   Consolidated EBITDA totaled AED 6.7 billion, representing           platform offering a wide range of services and solutions
                                               teams with security professionals that         In addition to these no-regret moves, there         an increase of 1.5% year over year and resulting in EBITDA          that cater to Small and Medium Business (SMB) customers
Offer flexible work solutions: Develop         are experienced in both attacking and          are more specific actions that will have to
                                                                                                                                                  margin of 51%.                                                  •   Etisalat partnered with Alef Education, to enable both
solutions enabling work from home              defending the telcos’ defences, in order to    be defined and undertaken by each of the
                                                                                                                                              •   Etisalat launched initiatives to support “Stay at Home”             entities to collaborate on a series of digital initiatives to
for customers, covering conferencing           minimize cyber vulnerabilities                 telcos in line with the potential recovery
hardware, unified communication                                                               scenarios that can play out, for example U
                                                                                                                                                  directive offering free mobile internet for families without        empower the region’s education sector
packages and partnerships, and virtual         Support digitalization and recovery            or W shaped, as well as their own unique            home internet to facilitate their access to distance learning   •   Etisalat launched first-of-its-kind telehealth service in the
private network (VPN) elements,                of SMBs: Play a more active role in            context, enabling them to not only address          services, free applications to support work from home for           private sector as a continuation of its mission to provide
potentially bundled with free or paid          digitalization of SMBs by providing them       the medium-term effectively, but also               businesses and government entities.                                 clinical excellence to patients in need
support on setting up and troubleshooting      with cybersecurity support, cloud and          achieve a head start in strengthening           •   Etisalat named ‘The Most Valuable Consumer Brand’ and           •   Etisalat partnered with Department of Health, the regulator
                                               business development services, as well as      their competitive positioning in the “new           ‘The Most Valuable Telecom Brand’ in MEA region.                    of the healthcare sector in Abu Dhabi to launch the ‘Digital
Develop digital capabilities to ensure         access to training, tools and capabilities     normal” world post the Covid-19 crisis.         •   Etisalat completed the acquisition of Help AG, a privately          Healthcare’ Centre

 8   May 2020                                                                                                                                                                                                                                                       May 2020    9
Telcos announce Q1 2020 - Leading businesses through the COVID-19 crisis - Teletimes ...
Chairman Message:                                                                                                                          Frost & Sullivan Analysis
H.E. Obaid Humaid Al Tayer, Chairman,
Etisalat Group said: “Today as we navigate
through these challenging times, Etisalat
                                                                                                                                           Remote work trend boosts global demand
                                                                                                                                           for network access control solutions
has showed resilience and remained
committed towards the communities
it serves, ensuring business continuity
and readiness, minimising impact on our
operations and uninterrupted services
to our customers. Etisalat's performance
in the first quarter reflects our agility                                                                                                  The global NAC market is estimated to reach $2.21 billion by 2024
in dealing with unprecedented market
challenges and pressures facing the
telecom sector globally.                                                                                                                   Frost & Sullivan’s recent analysis, Global     double-digit growth rates as organizations
                                                                                                                                           Network Access Control Market, Forecast        settle into a “new normal.”
“We are also thankful to the vision of our                                                                                                 to 2024, finds that the proliferation of the
wise leadership in the UAE in positioning                                                                                                  Internet of Things (IoT), the convergence      For further information on this analysis,
the country among the most digitally                                                                                                       of information technology (IT) and             please mail Nimisha Iyer at nimisha.iyer@
advanced globally and inspiring us to                                                                                                      operation technology (OT), and customers’      frost.com
realise our efforts in ‘Driving the digital                                                                                                migration to the cloud at a faster pace are
future to empower societies’ by delivering                                                                                                 rapidly driving the NAC market. The sector     “Security vendors are working closely with
world-class networks, infrastructure and                                                                                                   is estimated to increase by two-thirds,        their customers in order to support them
                                                                                                                                           reaching $2.21 billion by 2024 from $1.35      in this unprecedented transition to work
innovative services. This has empowered
                                                                                                                                           billion in 2019, at a compound annual          from home (WFH). They are focused on
Etisalat to address the current challenges
                                                                                                                                           growth rate (CAGR) of 10.4%. With 60.2%        ensuring their clients’ business continuity,
and meet digital requirements facilitating                                                                                                                                                and the pandemic has underlined the value
businesses to work remotely and over a                                                                                                                                                    of cloud services in delivering and deploying
million students enjoying distance learning                                                                                                                                               security solutions to remote devices,” said
across the UAE. Through our dedicated          an impact on every sector, the world is       innovation and also our leadership            Vendors should                                 Tony Massimini, Senior Industry Analyst
teams, we were geared to fully support         moving in full force towards achieving        as a telecom brand regionally and                                                            at Frost & Sullivan. “However, the cloud
and serve the community showcasing             digital transformation. 5G network is more    internationally.                              continue to innovate                           environment needs security as well. Having       Tony Massimini, Senior Industry Analyst
infrastructure preparedness to deliver         important than ever as it will be a key                                                                                                    a remote workforce highlights the need to                 at Frost & Sullivan
access to vital telecom services during        enabler of remote business, education,        "Etisalat is grateful to the leaders of the   cloud security, work                           leverage NAC. Large cybersecurity vendors
today’s extraordinary times. “Moving           entertainment and has the capability of       UAE for their continuous support and also                                                    with broad product portfolios will want to
ahead, we remain optimistic about the          addressing customer current and future        want to express our gratitude to all our      closely with AWS,                              add this solution as well.”                     • Focusing on virtual appliances and SaaS
future as there are immense opportunities      needs. Etisalat’s pioneering position in      loyal customers and shareholders for their                                                                                                   for customers’ quick migration to public and
in the midst of the challenges and pressures   5G will bring these futuristic solutions to   confidence in driving us to accomplish our    Azure, Google Cloud,                           Vendors should continue to innovate cloud       private clouds.
faced by the telecom sector globally. With                                                                                                                                                security, work closely with AWS, Azure,         • Instrumentalizing the concept of zero
                                               governments, businesses and consumers         goals of driving digital innovations for a
digital enablement and innovation making       alike reiterating our efforts in digital      better future.”                               and other tech                                 Google Cloud, and other tech vendors, and       trust networking (ZTN)—the never trust,
                                                                                                                                                                                                                                          always verify principle—so security vendors,
                                                                                                                                                                                          focus on virtual appliances and NAC as

   Subscribers                                                                                                                             vendors, and focus on                          Software-as-a-Service (SaaS). Additionally,
                                                                                                                                                                                          NAC is adapting to a more mobile
                                                                                                                                                                                                                                          including NAC, can promote their capabilities
                                                                                                                                                                                                                                          via integration of their product portfolios.
                                                                                                                                           virtual appliances and                         environment as enterprises expand beyond
                                                                                                                                                                                          the traditional secure walls.
                                                                                                                                                                                                                                          • Capitalizing on use cases of IoT, BYOD,
                                                                                                                                                                                                                                          and mobility, which are increasing at a
In the UAE the subscriber base grew to 12.7 million subscribers in Q1 of 2020, while aggregate
                                                                                                                                                                                                                                          significant rate. Most IoT devices do not
subscriber base reached 150 million, representing a year over year increase of 5%.                                                         NAC as Software-as-a-                          The complexity of 802.1X deployment (one        have the resources to handle an agent, so
                                                                                                                                                                                          of the best methods for authentication),        agentless technology is required.
   Revenue & Net Profit                                                                                                                    Service (SaaS).                                surging diversity of IoT devices, and
                                                                                                                                                                                          increasing NAC solution costs for large         Global Network Access Control Market,
Consolidated revenues amounted to AED 13.1 billion representing a year over year increase of 1% while consolidated                         market share, North America will continue      enterprises are likely to hinder the market.    Forecast to 2024 is the latest addition
net profit after Federal Royalty amounted to AED 2.2 billion and resulting in a net profit margin of 17%.                                  to be the largest market for NAC until 2024;   NAC vendors’ move to work beyond the            to Frost & Sullivan’s Information and
                                                                                                                                           APAC is the fastest-growing region and its     traditional IT perimeter and innovation         Communications Technology research
                                                                                                                                           share of the global NAC market is estimated    in other technologies will boost growth         and analyses available through the Frost &
   EBITDA:                                                                                                                                 to increase from 9.9% in 2019 to 11.9% in      opportunities via:                              Sullivan Leadership Council, which helps
                                                                                                                                           2024. The COVID-19 pandemic will cause a       • Incorporating NAC into OT to improve          organizations identify a continuous flow
Group Consolidated EBITDA for the first quarter of 2020 increased by 1.5% to                                                               severe slowdown in 2020. Thereafter, the       security tools for better coordination and to   of growth opportunities to succeed in an
AED 6.7 billion while EBITDA margin remained stable year on year at 51%.                                                                   NAC market is expected to regain annual        leverage IoT technology.                        unpredictabl future.

10 May 2020                                                                                                                                                                                                                                                            May 2020     11
Telcos announce Q1 2020 - Leading businesses through the COVID-19 crisis - Teletimes ...
SR 4 billion to support local content                                                                                                           stc revenues for Q1 of
and increased telecommunications                                                                                                                2020 reached SR 13,935m
traffic during the Corona pandemic                                                                                                              stc’s Net income for Q1 of 2020 compared to the corresponding quarter last
                                                                                                                                                year increased by 5.93%, and it distributes SR 1 per share dividends for the 1st quarter.
In line with the additional government
initiatives package approved by King Salman
bin Abdulaziz, to support institutions and                                                                                                      stc has announced the company’s preliminary
individuals, Senior VP of Corporate Affairs                                                                                                     financial results for the period ending at
at stc’s Group, Abdullah Abdulrahman                                                                                                            31 March 2020.
Alkanhl, said that stc is committed to
continue extending its support to SMEs in                                                                                                       •    Revenues for the 1st quarter reached
the private sector to mitigate the impact on                                                                                                         SR 13,935m with an increase of 4.10%
their business during the Corona pandemic                                                                                                            compared to the corresponding quarter
through stc’s support package that is                                                                                                                last year.
extension of the urgent initiatives previously                                                                                                  •    Gross Profit for the for the 1st
announced by the government to support                                                                                                               quarter reached to SR 8,196m with
the economic activities most affected by                                                                                                             an increase of 3.71% compared to the
this pandemic. Alkanhl praised the package                                                                                                           corresponding quarter last year.
that supports local content in companies                                                                                                        •    Operating Profit for the 1st quarter
which are 51% owned by the state in order                                                                                                            reached to SR 3,004m with a decrease of
to minimize the impact of the Coronavirus                                                                                                            (8.27%) compared to the corresponding
(COVID-19) pandemic on economic activities                                                                                                           quarter last year.
and the private sector.                                                                                                                         •    Earnings before Interest, Taxes,
                                                                                                                                                     Zakat, Depreciation and Amortization
Alkanhl reiterated stc’s commitment to                                                                                                               (EBITDA) for the 1st quarter reached to
promote local content and SMEs to stimulate                                                                                                          SR 5,330m with a decrease of (1.04%)
the economy in the local market and drive                                                                                                            compared to the corresponding quarter
demand for local products and services in                                                                                                            last year.
accordance with the Council of Ministers’                                                                                                       •    Net Income for the 1st quarter reached
decision in this regard. stc announced that                                                                                                          to SR 2,913m with an increase of 5.93%
it will continue to nurture start-ups and                                                                                                            compared to the corresponding quarter
entrepreneurs through batches six and                                                                                                                last year.
seven of its inspireU program which will be
announced in the coming days as part of stc’s    in 10 languages to millions of citizens and    sectors. stc offered free access to education   In accordance with the approved dividend
strategy to promote local content through        residents to help prevent the spread of the    and health platforms and doubled the data       policy for three years starting from the 4th
its Rawafed program which contributed            Coronavirus, and doubled the operational       capacity for its existing and new prepaid       quarter 2018, which was announced on 16
SR 4 billion to promote local content in         capacity in 22 health centers as part of a     quicknet customers without additional           December 2018, and has been ratified during
the past years. Alkanhl also nodded to           SR 100 million community initiative that       cost, ensuring a quality experience for our     the Extra Ordinary General Assembly Meeting
stc’s initiative to exempt SME’s that wish       benefited about 5 million patients. In line    children in using such platforms which led      on April 24th 2019, stc will distribute a total of
to temporarily suspend services from the         with its constant support for entrepreneurs    to a 1,000% increase in traffic for education   SR 2,000 million in cash dividend for Q1 2020,
temporary suspension fees in line with the       and innovation to enable digital               platforms and 200% for health platforms.        representing SR 1 per share. The eligibility of
government’s direction and to mitigate the       transformation and enrich the community        The Company also offered 40 thousand            dividends shall be for the shareholders at           Commenting on these results, Eng. Nasser bin Sulaiman Al-Nasser, GCEO of Saudi Telecom
financial burden that could impact this vital    in accordance with the Dare Strategy, stc      free data sims to support the Attaa “Digital    the close of trading on Tuesday 28/04/2020           Company (stc), indicated that the company, despite the emerging epidemic conditions of the
sector in light of the current circumstances.    supported a number of initiatives including    Giving Initiative” and exempted customers       corresponding to 05/09/1441 H and as per             Corona Virus (COVID-19), was able to grow its top line by 4.1%. As a result, stc’s business
                                                 the Hope Hackathon initiative in cooperation   in quarantine from paying their April bills.    the registered shareholders in the register of       units achieved distinct growth in revenue during the current quarter compared to the same
Alkanhl said that stc is proud of its role in    with the Ministry of Communications and        Alkanhl said that stc exempted its customers    The Securities Depository Center Company             quarter of the previous year. Where the increase of Enterprise Business Unit revenues were
the success of the first virtual G20 summit      Information Technology. The VP of Corporate    in quarantine from paying their April bills     at the end of the 2nd trading day following          supported by innovative products in the field of Internet of Things, cloud computing and
in which it acted as the digital enabler in      Affairs said that the engagement included      and offered a 50% discount for fiber optics     the eligibility date. Dividend distribution          Cyber security in addition to other telecom products and services. Further, the Wholesale
partnership with the relevant government         various community segments including           services to reduce the cost for the network     date will be on 19/05/2020 corresponding to          Business Unit revenue also increased supported by the growth witnessed in Hubbing services.
entities. stc sent over 2.5 billion messages     individuals and the public and private         users during this period.                       26/09/1441H.                                         As for Consumer Business unit, revenue has increased with the support of an increase in fiber

12 May 2020                                                                                                                                                                                                                                                                       May 2020    13
Telcos announce Q1 2020 - Leading businesses through the COVID-19 crisis - Teletimes ...
optic subscribers by 23% and data revenue         progress such as 5G and the requirements         cards as part of its “Attaa Digital” initiative
by 15.5%.                                         of improving the network and increasing          to support those who cannot access the
                                                  its speed. Also, the Saudi digital payments      Internet and educational platforms as well as
As a testimony of KSA global leading              company (stcPay) obtained the official           enabling a free access to some educational
position in communications infrastructure
in general, and in digital communications
in particular, KSA was successfully ranked
number 10 globally (coming from number
                                                  license from the Saudi Arabia Agency
                                                  (SAMA), as an electronic digital wallet in the
                                                  field of financial technology (fintech), to be
                                                  the first financial technological company
                                                                                                   and health platforms. Furthermore, recently
                                                                                                   stc has announced that it will bear the cost
                                                                                                   of the temporary service suspension fees
                                                                                                   for SMEs who wish to temporarily suspend
                                                                                                                                                     Role of Big Data in
                                                                                                                                                     Fight against COVID19
105) in the internet speed in 3 years only. On    licensed in the kingdom. stcPay is considered    their services as part of the company’s
top of that, stc’s internet speed has increased   the largest financial digital wallet in the      efforts to mitigate the financial impacts
7 times over the past 3 years. stc winning two    Middle East and North African region with 2      that may affect this vital sector. In addition,
Speedtest Awards for the fastest mobile           million customers.                               stc extended the payment grace period for                                                                                                                          Zeeshan A. Bokhari
network, and best mobile coverage in the                                                           customers and likewise doubled the data
kingdom in 2019, shows the company's              Lastly, what we are living nowadays under        capacity without any additional charges for       The unprecedented pace at which the            Big Data powered platforms are critical        practices put in place by governments
commitment to provide the best services           the unfortunate conditions to combat the         its existing and new customers to support the     pandemic has engulfed the world, is hard       to the development of the Novel Corona         throughout the globe via Smart Cities.
to its customers. In addition, stc won the        COVID-19 virus, motivates us to continue         educational process and enable employees          to keep track of. The COVID-19 outbreak        vaccine. Amazon Web Services, Google           Smart City surveillance data is being used
Customer Experience Management Award              our daily work proactively by taking the         of government and private sectors to fulfil       has resulted a burst of data, be it from       Cloud and many others have opened up           to track pedestrian traffic and people’s
for 2020 after competing with the largest         necessary actions and decisions to provide       their work duties in light of the precautionary   social media, healthcare, mobile tracking      their doors to researchers, providing free     movement. It is also beneficial in defining
global telecom operators.                         all our capabilities to actively handle the      measures taken by the Kingdom of Saudi            or satellite surveillance. Big Data is at      access to data analytics tools to support in   lockdown protocols and monitor high alert
                                                  situation and reaffirm stc’s position as a       Arabia. Part of its social responsibility,        the crux of this fight against COVID-19        the development of the vaccine.                districts.
Part of our journey for digital transformation    national operator and the first enabler for      stc sent more than 2 billion awareness            and is serving as a critical tool to access    Most Big Data companies have come
and enriching customer’s experience, paper        digital transformation. As a result, stc has     COVID-19 messages in 10 different
                                                                                                                                                     health risks and track community health.       forward with new products and services         Big Data is also being used to identify
contracts had been dispensed and 7 million        increased the network’s capacity to its          languages. Currently, we are conducting a
                                                                                                                                                     However, there are two faces to this knight    to fight COVID-19. Facebook has come up        the most vulnerable communities for
contracts on annual basis were digitized          maximum levels by distributing traffic in        comprehensive study on the potential effects
                                                                                                                                                     in shining armor.                              with its “Data For Good” program which         COVID-19 outbreak and track their
which in return will contribute to save           accordance with the increasing demand.           on the company's business in the event that
                                                                                                                                                                                                    provide understanding of population            health condition. HIV patients who are
around 200,000 hours of customers waiting         It has also enhanced the telecom services        the Corona pandemic continues, based on
                                                                                                                                                     The world is combating the pandemic            dynamics to predict and curb the spread.       immunocompromised could be at high
time annually. Also, stc is expanding in the      and their capacity, and provided urgent          the measures and decisions taken to combat
                                                                                                                                                     with digital artillery to generate real-time   Google COVID-19 Community Mobility             risk of COVID infection. The pathogen also
telecom towers infrastructure by building         services to several entities to enable digital   it. Any expected impact after conducting the
                                                                                                                                                     forecasts to track and flatten the curve.      Reports offer detailed acumen into the         threatens Tuberculosis patients, people
new towers in the Kingdom while at the            transformation for all sectors. On another       study will be announced through the official
                                                                                                                                                     The real-time data being collected from        community’s movement in response to            over the age of 60 and those suffering from
same time keepingup with the technological        side, stc provided 40,000 free internet SIM      channels in due course.
                                                                                                                                                     across the globe is being used by Big          the policies put in place to control the       obesity and underlying medical conditions
                                                                                                                                                     Data platforms to identify key patters         spread. Microsoft launched the COVID-19        such as cardiovascular disease, diabetes,
                                                                                                                                                     across geographical regions, insight into      tracker features a live map and tracks total   chronic respiratory disease, and cancer.

MBC GROUP to offer Shahid VIP                                                                                                                        preventive actions and identify the most
                                                                                                                                                     vulnerable countries. Global tech giants
                                                                                                                                                     are utilizing Big Data to understand more
                                                                                                                                                                                                    confirmed cases of COVID-19 as well as
                                                                                                                                                                                                    cases per country.                             While around the globe most nations are
                                                                                                                                                                                                                                                   still trying to control the outbreak, Taiwan

to stc customers                                                                                                                                     about the virus itself and develop more
                                                                                                                                                     effective treatments. The alliance of AI and
                                                                                                                                                                                                    Big Data platforms are being utilized to
                                                                                                                                                                                                    measure compliance of social distancing
                                                                                                                                                                                                                                                   and South Korea managed to bounce back
                                                                                                                                                                                                                                                   and are returning to normal life. In South

stc and MBC GROUP announced the                   customers have to do is send “1” via SMS         Premieres offering exclusive content
signing of a joint partnership to offer           to 808885 to start their content viewing         shown for the first time; and the best
Shahid VIP, MBC’s premium subscription            journey. Following the promotion, stc            family entertainment content suitable for
video on demand (SVOD) service, to stc            customers who would like to convert              children, from Disney – in both Arabic and
customers for no additional cost for the          and continue their viewing journey               English languages – plus Marvel, and Pixar,
duration of two months. This is in line with      uninterrupted can do so for SAR 19.99 per        in addition to families having peace of mind
both companies’ continued mission to offer        month, which can be directly added to a          with Shahid’s parental controls. Meanwhile,
customers and audiences the best content          customer’s stc post-paid monthly bill for        content on Shahid VIP can be downloaded
from the region and beyond.                       convenience. Payment is also available via       for offline viewing, and is streamed ad-free
                                                  deduction from a prepaid offering via the        for no interruptions.
stc users now have the opportunity to             “sawa” SIM. In parallel, work is currently
watch a variety of exclusive and original         underway to launch joint packages and            It is worth noting that this joint partnership
Arabic TV shows and movies. Users will also       offers between Jawwy TV and Shahid VIP,          reflects the on-going commitment of stc
gain access to MBC’s live channels anytime        in addition to offering a wide range of          to enrich its valued customers lives, by
anywhere – thanks to the Shahid app               vouchers to customers.                           providing them with value-added services
available on smartphones and a number of                                                           in terms of audio-visual (TV and streaming),
Smart TVs – directly via their stc account.       This partnership comes in conjunction            audio, print, online, digital apps and other
Under this new agreement, stc customers           with MBC GROUP launching an exclusive            types of content/platforms… all this in an
will receive a two-month Shahid VIP               and diverse set of Arabic-language series        effort from stc to offer the best products
package free of charge by signing up to           and other programmes this Ramadan, in            and services that would meet the needs
the platform using their packages. All stc        addition to Shahid Originals and Shahid          and desires of its customers.

14 May 2020                                                                                                                                                                                                                                                                    May 2020    15
Telcos announce Q1 2020 - Leading businesses through the COVID-19 crisis - Teletimes ...
E-Vision collaborates with Etisalat MISR
Korea, the key to their fast progress in         epidemiologists predicted the spread            frameworks to ensure data protection and
containing the virus lies in rapid testing and   of the virus based on the community             privacy and reinforce ethical use of data.
use of Big Data for actionable insights such     movement data. However, the assumption
as Smart Contact Tracing, utilization of AI      on which the data analytics were based          A robust global crisis plan needs to be in
for development of test kits and AI based        that the people’s movement were the key         place to minimize the impact in case of

                                                                                                                                                  to provide prepaid TV services
solutions for accurate and fast diagnosis        factor in the Ebola outbreak, turned out        future pandemics. The lessons learned
of patients. Taiwan prevented a large scale      to be incorrect. Further studies on the cell    from the countries that have been
epidemic by integrating its national health      phone usage patterns also cast shadow           successful in curbing the spread and
insurance database and immigration               on its reliability to be used for tracking.     flattened the curve should be shared and
and customs data to utilize Big Data for         This also applies to the COVID outbreak in      the world leaders and policy makers should
analytics, using it to generate real-time        developing countries. There is a huge data-     make the most of their best practices. Our
alerts based on travel history and tracking      gap in such countries as most cases in the      focus should be on scientific literacy for all   Over 109 TV channels and 13,000 VOD hours to be available on Etisalat TV app
quarantines via their mobile phones.             impoverished regions are not reported and       developing countries, reducing the data
                                                 healthcare services are not digitized. There    gap and complete transparency. We need
Pakistan government has launched its             are no accurate information as to how           to adopt a holistic approach for monitoring
                                                                                                                                                  E-Vision, a subsidiary of Etisalat Group,
“COVID-19 Tracker” app to track the              many people are infected and how many           of emerging viruses and collaborate for the
                                                                                                                                                  announced its strategic partnership with
outbreak by region and monitor the               are asymptomatic. There is dire need for        development of healthcare sector in the
                                                                                                                                                  Etisalat Misr to launch ‘Etisalat TV’, a state-
trends. The mobile app also includes             large scale testing in such communities,        developing countries.
                                                                                                                                                  of-the-art app enabling viewers to enjoy
“Radius Alert” which uses mobile tracking        not only to curb the spread of the virus
                                                                                                                                                  both English and Arabic movies, series and
to identify if the user is located in the        but also to provide unbiased and factual        Once we have overcome this global crisis,
                                                                                                                                                  Ramadan productions across smart devices
effected zone. The government is using           data to reap the full benefits of Big Data.     the data harvested will continue to be used
                                                                                                                                                  anywhere and anytime.
Big Data to leverage data from healthcare
facilities in identifying potential hotspots.
                                                                                                                                                  This partnership comes in line with E-Vision’s
Sophisticated data analytics has been at
                                                                                                                                                  efforts to provide its customers, mainly
the core of the smart lockdown strategy
                                                                                                                                                  telecom providers with comprehensive
implemented by the Pakistan government
                                                                                                                                                  TV services and top-notch Video-On-
to cordon off COVID-19 hotspots.                                                                                                                  Demand (VOD) content while supporting
Educational institutions and offices                                                                                                              them to achieve their strategic objectives
have been closed as part of this partial                                                                                                          in providing the best in content and world-
lockdown. Hence the virus penetration rate                                                                                                        class entertainment from across the globe.
in Pakistan is lower than most developed
countries.                                                                                                                                        This state-of-the-art app allows Etisalat
                                                                                                                                                  Misr’s customers to watch English and
In China, the use of Big Data has helped                                                                                                          Arabic movies while enjoying English movies
reduce cross infections and lowered                                                                                                               with Arabic subtitles. In addition, a wide
mortality rate by tracking returnees and                                                                                                          range of series, programs and Ramadan
their quarantine and isolation routines.                                                                                                          productions will be made available on the
The users scan QR codes to share                                                                                                                  app to attract audiences across genres with
information about their travel history and                                                                                                        top-notch entertainment and unmatched
health status. In UK and US, the “COVID                                                                                                           TV experience. The app can be accessed            enabling them to enjoy high quality content     E-Vision has developed superior solutions
Symptom Tracker” app enables people                                                                                                               anywhere and anytime on across Android            anytime anywhere on their smart devices.        and capabilities to meet requirements of
to report their health status and helps in                                                                                                        and Apple smart devices, platforms, Etisalat      This collaboration will allow E-vision to       business partners in TV channels licensing,
determining high risk areas. In Turkey,                                                                                                           TV’s website and will also soon be made           provide comprehensive solutions enabling        video-on-demand acquisition, content
the “Pandemic Isolation Tracking Project”        This crisis is a shout out to the developing    to prevent and predict future outbreaks.         available on all smart TVs.                       Etisalat Misr to provide advanced solutions     strategy, video OTT solutions, 4K, hospitality
app tracks the movement of COVID                 countries to get digitized and upgrade          This will set a precedent on the utilization                                                       and features to all its customers. Etisalat     and advertising.
patients during quarantine. In Australia,        their data infrastructures.                     of data in similar crisis in the future. We      Humaid Sahoo Al Suwaidi, CEO, E-Vision            Misr will now have access to prepaid TV
“COVIDSafe” app is being used to digitally                                                       need to analyze the role Big Data plays          said: “We are glad to be part of this strategic   service with over 109 TV channels and 13,000    For more than two decades, E-Vision has
track all human encounters to minimize the       Privacy, data security and information          in this pandemic, evaluate both aspects          project showcasing our commitment to              VOD hours. Our partnership with Starz Play,     partnered with the biggest names in the
spread of COVID-19. The app has 3 million        sharing cannot be ignored. Many countries       and consider the margin of error. The big        digital innovation and collaboration to bring     MBC, Rotana, Fox, ART, Good News 4 ME           industry worldwide and secured content
downloads so far. Singapore is using an          are using mobile technologies and satellite     question remains how prepared are we for         the best in class content and entertainment       and other leading service providers will give   partnerships for multiple Pay TV and OTT
app called “TraceTogether”, which sends          surveillance to track people’s movement         another epidemic or pandemic episode             to regional viewers across media platforms.       them a competitive edge in the Egyptian         services from major Hollywood Studios,
out warnings if social distancing protocols      and ensure social distancing. This data         and how effective technology and data            This partnership reiterates E-vision’s            market.”                                        Bollywood and the latest Arabic productions
are violated. However the Bluetooth phone        intrusion also comes with the risk of data      analytics will be towards its prevention?        commitment to provide high quality content                                                        as well as leading TV channel providers from
app has shown modest outcome and about           usage for purposes other than the fight         Are AI and Big Data the best possible tools      allowing prepaid VOD operators to introduce       E-Vision provides its services based entirely   around the globe.
one in five people have downloaded it.           against the COVID-19. Also there are no         for mitigating a global pandemic or will it      special TV services and packages to their         on advanced cloud computing giving Etisalat
                                                 defined procedures in place to limit the        do more harm than good? It will all depend       customers enabling operators to focus on          Misr flexibility in adopting cutting-edge       In addition, E-Vision operates original and
However on the contrary, Big Data can also       duration of this surveillance till the end of   on how mature our datasets are and what          their core business.                              technologies and services.                      exclusive award-winning channels like
sabotage the fight against COVID-19. The         this pandemic and the governments might         mechanism we use for seamless exchange                                                                                                             e-Junior, the most-watched kids channel in
2014-2016 Ebola epidemic in West Africa          end up intruding the privacy of its people.     of data for research and innovation and          “The launch of ‘Etisalat TV’ will give Etisalat   E-Vision currently operates in the UAE,         the UAE, and e-Masala, a 24 hours non-stop
is one such instance. During the outbreak,       The governments should define policy            subsequent decision making.                      Misr’s customers a unique experience              KSA, Egypt and Pakistan. Over the years,        South Asian movie channel.

16 May 2020                                                                                                                                                                                                                                                                       May 2020    17
Telcos announce Q1 2020 - Leading businesses through the COVID-19 crisis - Teletimes ...
Huawei announces Q1 2020 business results                                                                                                                 Nasser Al Nasser: The Kingdom's
Huawei has announced its business results
for the first quarter of 2020. In Q1 of this year,
Huawei generated US$ 25.7 billion in revenue
                                                     during this public health crisis, so ensuring
                                                     normal network operations is of paramount
                                                     importance. Huawei is doing everything in
                                                                                                       minutes down to 2, helping doctors improve
                                                                                                       their diagnostic efficiency. 5G-enabled
                                                                                                       remote video consultation helps mitigate
                                                                                                                                                          infrastructure investments helped it contain
approximately, an increase of 1.4% year-on-
year. The company's net profit margin in Q1
2020 was 7.3%.
                                                     its capabilities to help carriers ensure stable
                                                     and secure network operations. Together, we
                                                     are working to meet the network demand
                                                                                                       shortages of frontline experts and increases
                                                                                                       the efficiency of diagnosis and treatment of
                                                                                                       critical patients. AI-powered thermal imaging
                                                                                                                                                          the repercussions of the Corona crisis
                                                     created by social distancing as people switch     devices can take temperatures, increasing
As COVID-19 continues to spread around the           to telecommuting, distance education, and         the efficiency of infection prevention and
world, Huawei is taking proactive measures           e-commerce for daily necessities.                 control in public places. In addition, Huawei      Eng. Nasser Sulaiman Al Nasser, stc Group
to ensure the safety of its employees. The                                                             has been doing its best to get masks, test kits,   CEO, said that he is proud of the KSA's
company and its supplier network are working         Since the outbreak, Huawei and its partners       and other protective supplies to the countries     infrastructure that helped it contain the
together to address the tough challenges             have rapidly launched many 5G- and AI-            and organizations that need them. A seed           repercussions of the Corona crisis that
facing production and resume operations.             powered medical applications. We are using        that survives the storm will sprout and then       affected economy all over the world. Al Nasser
Huawei's business is continuing as usual             our expertise in communications technologies      blossom. Even though it is impossible to know      said that investing in the digital infrastructure
and its overall business results in Q1 2020          to help fight the pandemic and save more          when the tides of this pandemic will turn, we      long time ago has enabled the telecom sector
are in line with expectations. Networks are          lives. The AI-assisted coronavirus diagnosis      at Huawei believe that this challenge will be      to undertake its central role in this crisis.
a lifeline for people from all walks of life         solution cuts CT scan review times from 12        overcome by standing together.
                                                                                                                                                          Stc Group CEO said: "I am proud of our
                                                                                                                                                          country's achievements in facing these
                                                                                                                                                          circumstances we are living. This crisis never

Huawei appoints David Shi                                                                                                                                 put our lives on hold; it enriched our creative
                                                                                                                                                          ideas and we dedicated all kinds of technology
                                                                                                                                                          to the service of our Kingdom, citizens and
                                                                                                                                                          residents. We can all appreciate the role of

as Middle East EBG President
                                                                                                                                                          digital technology in enriching people's lives
                                                                                                                                                          and its effective role in combating disease.
                                                                                                                                                          We have drones that take the temperature of
                                                                                                                                                          mall visitors and we offer remote healthcare
                                                                                                                                                          services for patients."
                                                     future of digital infrastructure using advanced   “In the enterprise business, we continue to
                                                     ICT solutions.                                    be fully committed to our ‘Huawei Inside’          Al Nasser made this statement while taking
                                                                                                       strategy, collaborating with our partners          part in the launch of the workshops of the Hope
                                                     Shi has more than a decade of experience          and sharing the value of digitalization            Hackathon workshop launched by the Deputy
                                                     working within the Middle East starting from      with our customers. Today our Enterprise           Minister at the Ministry Of Communications
                                                     2007, and over 15 years of experience in the      Business Group serves a diverse range of           And Information Technology, Dr. Ahmed               strategy that supports innovation in the field      He added that stc's latest partnerships in this
                                                     information and communications technology         public and private sector organizations and        Al Thenayan. At the end of last April, the          of digital and smart solutions and to dedicating    field were the fruit of its program to promote
                                                     (ICT) sector, including technical sales,          their requirements. Someone with as strong         Ministry of Communications and Information          all its capabilities to bring such innovations to   local content "Rawafed".
                                                     marketing, and business development.              a background and solid experience in the           Technology launched the Hope Hackathon              life.
                                                                                                       region as David is ideal to head this division—    in strategic cooperation with the Saudi                                                                 Al Nasser added: "Being the leading digital
                                                     Having been with Huawei since 2005, he            leading the growth of not only our Enterprise      Federation for Electronic and Intellectual          He pointed out that this is the best time to        enabler in the Kingdom, stc has a responsibility
                                                     has held several roles for the company            Business Group, but helping businesses to lay      Sports and stc to create new innovative             invest in creative ideas for innovative, unique     to actively contribute to the Kingdom's digital
                                                     based in the region, helping the Huawei           the foundations for a digital Middle East.”        business models and come up with solutions          technological solutions while people are            economy. I hope that we will continue to
                                                     Enterprise Business Group to support the                                                             to overcome the current crisis and face             staying home as part of the precautionary           support innovators and their projects and that
                                                     digital transformation plans of its customers     “Now more than ever, organizations are             future ones. The Hackathon aims to promote          measures taken to limit the spread of               this kind of event will help them achieve their
                                                     across various industries. Prior to his current   looking at their ICT needs to help them to         digital innovations and highlight the digital       Coronavirus. Al Nasser called upon participants     dreams and turn them into reality. Indeed,
                                                     position, Shi led Huawei’s Enterprise Group in    futureproof their operations, while also           capabilities of youth worldwide to face the         in the Hackathon to come up with digital            creativity has no limits."
                                                     Saudi Arabia as General Manager starting in       providing possibilities to keep things moving      Coronavirus pandemic.                               innovations that could help humanity and to
Driven by its commitment to help                     2017, driving the company’s continued success     in the current challenging times,” said Shi.                                                           apply the quality of life concept effectively and   Eng. Al Nasser congratulated all Hackathon
governments and industries with their digital        across the Kingdom. He has previously held        “I am eager to step into this role at Huawei       Al Nasser added: "Our partnership in the            keep abreast of the challenges facing us.           participants     and     commended         their
transformation journeys across the Middle            the role of Marketing and Solution Sales Vice     EBG and work with more of our customers            International Hope Hackathon for which prizes                                                           commitment to providing exceptional
East, Huawei has announced the appointment           President for Huawei Middle East (2015-2017)      across the Middle East to cultivate new            will reach USD 1 million to develop creative        Al Nasser said that stc has been a pioneer in       solutions and innovations. He also thanked the
of David Shi to the position of Regional             and CTO of Huawei Saudi Arabia (2013-2015).       opportunities. The trust of these partners         ideas, is a reflection of our approach. We have     supporting entrepreneurs and start-up owners        Ministry of Communications and Information
Enterprise Business Group (EBG) President.                                                             and customers has been essential to our            dedicated ourselves to supporting creativity        through its InspireU program that supported         Technology and the Quality of Life Program as
The move is effective immediately and builds         Speaking on the announcement, Charles             company’s success, and will continue to be         and creative people around the world". He           many successful projects which introduced           well as all those who lent their support to this
on the company’s plans to help shape the             Yang, President of Huawei Middle East, said:      moving forward.”                                   reiterated the Group's commitment to its            education, health and marketing applications.       event.

18 May 2020                                                                                                                                                                                                                                                                                      May 2020     19
Dubai Police partners with Etisalat                                                                                                                       Ooredoo Group announced increased
to enhance safety and security                                                                                                                            revenue of QAR 7.3 billion in Q1 2020
                                                                                                      or disturbing crimes through a new service
                                                                                                      called ‘Police Eye’. This programme enables                                                                                            Ooredoo Group has announced its
                                                                                                      individuals to easily report various security                                                                                          financial results for the quarter ended
                                                                                                      violations such as suspicious gatherings,                                                                                              31 March 2020.
                                                                                                      suspicious vehicles, begging, massage cards,
                                                                                                      and other illegal practices,” said Brig Al Jalaf.                                                                                      Revenue growth of 1% year-on-year
                                                                                                                                                                                                                                             to QAR 7.3 billion supported by robust
                                                                                                      “‘Police Eye’ also allows reporting violations                                                                                         growth in Indonesia, Tunisia, Myanmar
                                                                                                      related to precautionary measures taken                                                                                                and other markets, which was partially
                                                                                                      to combat Covid-19such as failure to wear                                                                                              offset by a COVID-19 impact, a reduction
                                                                                                      face masks and not keeping a safe distance                                                                                             in handset sales and macroeconomic
                                                                                                      etc. In view of this partnership, Etisalat                                                                                             weakness in some of our other markets.
                                                                                                      subscribers can upload pictures and videos
                                                                                                      of any misbehaviour or violation and report                                                                                            EBITDA declined by 5% year-on-year to
                                                                                                      to the police without consuming their own                                                                                              QAR 3.0 billion, impacted by measures
                                                                                                      internet packages.”                                                                                                                    to contain the spread of COVID-19 in
                                                                                                                                                                                                                                             many territories as well as challenging
                                                                                                       Brigadier Khalid Nasser Al Razooqi, Director                                                                                          market conditions in Algeria, Kuwait
                                                                                                      of the General Department of Artificial                                                                                                and Oman.
                                                                                                      Intelligence at Dubai Police welcomed this
                                                                                                      partnership with Etisalat, he stated: “This                                                                                            Group Net Profit attributable to
                                                                                                      initiative clearly indicates the collaboration                                                                                         Ooredoo shareholders declined by 8%
                                                                                                      of various government and private entities                                                                                             to QAR 387 million in Q1 2020, compared
                                                                                                      to fulfill consumers’ needs and ensure                                                                                                 to the same period last year, due to the
                                                                                                      their safety especially under the current                                                                                              reduction in EBITDA which was partially
                                                                                                      circumstances. ‘Police Eye’ is among the                                                                                               offset by a more favorable Foreign
                                                                                                      many services offered to the public through                                                                                            Exchange environment compared to
                                                                                                      smart application and website, such as                                                                                                 the same period last year.
                                                                                                      emergency response service, reporting of
                                                                                                      e-crimes, reporting bounced cheques, and                                                                                               Data revenues accounts for more than
                                                                                                      applying for a police clearance certificate. We                                                                                        50% of total Revenue driven by our data
                                                                                                      encourage the public to take advantage of                                                                                              leadership and digital transformation
                                                                                                      this initiative and conduct their transactions                                                                                         initiatives across the countries we
Dubai Police has partnered with Etisalat           services. This collaboration supports ‘Police      using the smart services from the comfort of                                                                                           operate in.
to launch an initiative providing Etisalat         Eye, a programme launched recently by              their houses to maintain their safety and the
customers in the UAE with free access to           Dubai Police which provides the public with        welfare of the community.”                                                                                                             Ooredoo Group has healthy cash
Dubai Police’s website and mobile application      a secure and confidential online platform to                                                                                                                                              reserve and liquidity levels to be able to
without consuming internet data.                   report crimes and suspicious activities in the      Abdulla Ebrahim Al Ahmed, Senior Vice                                                                                                 absorb the impact of COVID-19 for the
                                                   city.                                              President, Government Sales, Etisalat said:                                                                                            year 2020. As the COVID-19 lockdowns
In addition to Dubai Police’s website and                                                             “During these difficult times, Etisalat is                                                                                             continues, it is expected to result in
                                                                                                      committed to support all sectors in the UAE                                                                    Quarterly Analysis
mobile app, Etisalat customers can access          Brigadier Jamal Salem Al Jalaf, Director                                                                                                                                                  economic weakness in most of our
other online services available for individuals,   of the General Department of Criminal              and to participate - with its technical teams       Financial Highlights:                                      Q1
                                                                                                                                                                                                                    2020
                                                                                                                                                                                                                             Q1
                                                                                                                                                                                                                            2019
                                                                                                                                                                                                                                      %
                                                                                                                                                                                                                                    Change   markets with a corresponding impact
establishments and visitors, upload or             Investigation (CID) at Dubai Police said that      and digital capabilities – in government                                                                                               on the performance of our operations.
download data, without consuming their             maintaining safety and security is a mutual        initiatives that gives them an opportunity          Consolidated Revenue (QAR m)                              7,295   7,192    1%
internet data. The three-month initiative          commitment and a national obligation that          to serve the community. We at Etisalat                                                                                                 Operational highlights:
                                                                                                                                                          EBITDA (QAR m)                                            3,023   3,173    -5%
began on 15th April 2020.                          all parties must participate.                      are proud to collaborate with Dubai Police
                                                                                                      by deploying our extensive network to               EBITDA Margin (%)                                         41%     44%       -      Ooredoo Group has changed its
The initiative reflects Dubai Police efforts        “Based on our confidence in the public’s          contribute in the security and safety of                                                                                               leadership team with the appointment
                                                                                                                                                          Net Profit Attributable to Ooredoo Shareholders (QAR m)   387     420      -8%
in maintaining the security and safety             cooperation with the police which establishes      the community in line with the Dubai                                                                                                   of Sheikh Faisal Bin Thani Al Thani as
during the current circumstances, allowing         safety and stability, we have facilitated the      government’s objective of making the city           Customers in million (consolidated)                       118     112      6%      Chairman of the Board of Directors of
the public to utilise Dubai Police’s online        public with the ability to report any violations   the safest in the world.”

20 May 2020                                                                                                                                                                                                                                                              May 2020     21
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