The 2021 State of Physical Access Control Report - HID Global
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The 2021 State of Physical Access Control Report KEY FINDINGS • Industry Responds to the New Normal: Security professionals report overall pandemic response, including touchless solutions, as the key driver to upgrading physical access systems. • Investing in Mobile: Over half of the companies surveyed are in the process of upgrading to mobile access or have plans to deploy mobile access in the near future. This follows last year’s trend predicting mobile as the single most impactful technology-shaping access control. • Relying on Aging Technology in the Short-Term: While companies are marching toward mobile, they are relying on aged access control infrastructure along the way. Most companies still leverage solutions that have vulnerabilities, are inefficient to manage, or don’t integrate with other technology. • Recognizing Opportunities: Security professionals have new opportunities to demonstrate how upgrading access control infrastructure to respond to threats nets positive ROI while improving security, user convenience, and organizational efficiency.
REPORT OVERVIEW “Companies can’t
The fundamental responsibilities for organizational security departments were disrupted by make the switch
moves to remote working and new regulations for managing access to physical spaces. A recent to new security
study finds that access control is shifting to mobile and cloud-based solutions, but the merging of technologies
physical and logical access control systems still faces many challenges that impede the journey overnight, but
to a truly digital infrastructure experience. neither can they
afford to rely
for too long on
These findings come from a yearly survey of Security and IT professionals on the state of access
aging, vulnerable
control technology — its use at their organizations, important trends, and future plans. This
technology
survey, conducted in 2020, compares the results of surveys completed in prior years* to reveal
while planning a
trends, challenges, and successes over time.
transition.”
This year’s survey highlights the tension between planning and investing in physical security to -Luc Merredew
combat the evolution of known threats in the face of an unprecedented global pandemic that HID Global
Regional Marketing Director
changed the nature of work. Comparing data between 2020 and prior years, the data indicates
that companies are increasingly selecting mobile access as their preferred credential technology,
though often in parallel with state-of-the-art smart cards, but still rely on aging legacy and
less secure technologies while making the transition. In addition to the current access control
system improvements that mobile brings, the top driver to upgrade physical access control was
pandemic response.
Industry Trends in 2021
“Many of these
older technologies
— like 125 kHz and
magnetic stripe
Access control systems impact everyone in an organization: security professionals, employees, — can be cloned
contractors, and visitors. These large systems tend to be static year over year, with changes quickly and with
weighed against business needs and risk profiles. This year saw organizations employing new minimal technical
technology to make physical access administration easier with digital processes, take advantage knowledge.”
of features made possible by new technologies, and deploy touchless solutions in response to
the pandemic. -Luc Merredew
HID Global
Regional Marketing Director
M O V I N G T O M O B I L E , B U T S T I L L R E LY I N G O N A G I N G S Y S T E M S
Survey results show that over 50 percent of respondents’ companies have already upgraded to
mobile, are in the process of upgrading to mobile, or have plans to deploy mobile access in the
near future. In 2019, only 31 percent of companies were at the same stages of deploying mobile
solutions. The industry continues its move toward adopting mobile IDs as secure, convenient
credentialing tools. However, as companies make the transition to mobile, they are still relying on
legacy and aging access control technology, such as MIFARE Classic.
Just over half of the respondents (52 percent) are using reader technology that is not equipped
for today’s threats or the growing interest in creating more intelligent environments that optimize
the workplace and deliver a better user experience. Forty-five percent of companies also
reported their credentials are three or more years old, and 50 percent stated their controllers
are of similar age. Companies are upgrading to newer software to support their systems, with
39 percent of companies now having software that has been in use for three or more years
compared to 48 percent in 2019.
“Security professionals have recognized the value of mobile security solutions and see how it will
shape the future of access control,” says Henrik Hjelte, HID Mobile Access product marketing
manager. “Now, with heightened awareness around the health and security benefits of touchless
technologies, companies are starting to replace out-of-date infrastructure with
Q7
mobile-ready solutions.”
Current Age of Physical Access Control Components
52.0%
49.6%
44.9%
39.2%
28.3%
26.4%
23.4% 24.2%
17.9%
17.2% 17.4%
15.8% 15.3%
11.2%
8.7% 8.3%
LESS THAN 1 TO 2 YEARS 3 TO 6 YEARS UNSURE/NOT
1 YEAR APPLICABLE
Readers Credentials Controllers Software
Q6 Efficiency With Which Current Access Control Meets Needs
Despite the march toward mobile access, survey respondents indicated that less secure
credential technologies are still prevalent in the industry. Thirty-six percent of respondents
reported using 125-kHz low-frequency proximity cards, legacy products that offer convenience
and reliability but extremely limited security and privacy. Some companies still rely on even older
and less secure technology. Twenty-three percent reported using magnetic stripe cards and 17
percent reported using barcode technology. Their continued use exposes organizations to the
risk of credential spoofing and cloning, which has been demonstrated widely, and is simple for
even the least sophisticated of bad actors.
Q4 Less Secure Credential Technolgy Currently in Use Q5 Access Control System Features Currently in
Closed loop payment (vending, cafeteria,
other payments, public transportation)
36.3% License plate registration
Secure Print/Follow-Me Printing
Biometrics (fingerprint, facial recognition, other)
Security guard tour applications
22.9% Time & Attendance
Parking/Gate control
17.3% Visitor Management
Logical Access (secure computer/network login,
access to cloud and web resource)
Identification (photo ID badge)
Controllers and readers
0 100 200 300 400 500 600 700
INCLUDED BUT UNUSED ACTIVELY USED PLANNED UPGRADE UPGRADE IN PROGRESS UNSURE DO NOT H
125 kHz Low Frequency Prox Magnetic Stripe Bar Code
Most Impactful Threat Relating to Access Control Systems
Obstacles to Upgrading Physical Access Control
24.2%
Overall, the industry has seen only incremental improvement with the adoption of more secure
Q19 40.9% Q22
technologies. In 2020, 58 percent of reported credentials in use comprise an assortment of
encrypted, more secure credential technology such as mobile IDs, Seos®, MIFARE DESFire, 19.4% 19.2%
17.6%
iCLASS SE®, biometrics, and other solutions. This is a three percent increase from 2019 and
a 12 percent increase from 2017. Most security departments continue to have several access
control19.7
technologies
% in use at any given time. With anticipated budget constraints in 2021 and
operational challenges from the pandemic, security professionals will be pressed to justify the 9.1%
11.4% to more secure solutions.
benefits of upgrading 9.3% 8.9% 6.2%
Q4 Variant 6.1% 4
3.7%
More Secure Credential Technolgy Currently in Use
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“Companies can’t make the switch to new security technologies overnight, but they neither
can they can they afford to rely for too long on aging, vulnerable technology while planning a
transition” said Luc Merredew, HID Global regional marketing director. “Many of these older
technologies — like 125 kHz and magnetic stripe — can be cloned quickly and with minimal
technical knowledge. When companies consider upgrading physical security platforms, they should
look to interoperable, future-ready solutions that accommodate any legacy technologies that must
be supported during an upgrade. Many companies investing in mobile share this mindset.”
H E A LT H A N D S A F E T Y R A I S E N E W I N D U S T R Y C O N C E R N S
The most common use cases for access control applications shifted slightly in 2020, with
respondents citing identification, including photo badges (74 percent in 2020, 80 percent in
both 2019 and 2017), logical access to IT resources (70 percent in 2020, 68 percent in 2019, 71
percent in 2017) and visitor management (60 percent in 2020, unmeasured in previous years),
which replaces parking and gate control as a top three use case this year. Less frequently used
applications, such as closed loop payment (28 percent in 2020, 27 percent in 2019, 24 percent in
2017) and license plate registration (28 percent in 2020, 27 percent in 2019, 25 percent in 2017),
remained consistent.
When asked about the top drivers to upgrade physical access control, survey respondents
highlighted pandemic response and touchless solutions. Also expressed is a desire to take
advantage of applications available in new technologies and make physical access administration
easier with digital processes. These drivers converge at mobile technology in access control
systems. Mobile access promises convenience, advanced security, and flexibility with the added
benefits of enhanced touchless experiences and broader read ranges. Staff, contractors, and
visitors are likely to have a personal smart device that is compatible with mobile-based access
control technology. Security professionals can provision and revoke credentials over the air,
limiting physical contact and improving access control administration with a digital,
cloud-based platform.
e Q5 Access Control System Features Currently in Use Q20
Closed loop payment (vending, cafeteria,
other payments, public transportation)
License plate registration
Secure Print/Follow-Me Printing
Biometrics (fingerprint, facial recognition, other)
Security guard tour applications
Time & Attendance
Parking/Gate control
Visitor Management
Logical Access (secure computer/network login,
access to cloud and web resource)
Identification (photo ID badge)
Controllers and readers
0 100 200 300 400 500 600 700 800 900
INCLUDED BUT UNUSED ACTIVELY USED PLANNED UPGRADE UPGRADE IN PROGRESS UNSURE DO NOT HAVE THE FEATURE
Most Impactful Threat Relating to Access Control Systems
Changes to work and physical spaces introduced new challenges for security professionals.
24.2%
Mobile infrastructure allowed companies that already had deployed the technology to quickly
Access Control
Q22 change their security workflows and further encouraged other companies to adopt Q25
mobile solutions.
19.4% 19.2%
17.6%
9.1%
6.2%
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The industry trends observed in this year’s Physical Access Control survey have their roots in future-ready
the challenges facing the industry. Emerging threats, vulnerabilities, infrastructure demands of solutions that
aging technologies, and changes to physical spaces to comply with physically distanced work are accommodate
pushing organizations to find relevant solutions while overcoming hurdles associated with cost. any legacy
technologies
FROM AGING SYSTEMS TO MEETING CURRENT NEEDS that must be
supported during
This year’s survey asked security directors to choose their top three motivators for upgrading an upgrade.
physical access control solutions. The need for touchless solutions topped the list with 41 Many companies
percent of security directors citing it as a motivator. Few companies were fully prepared for the investing in mobile
sudden demand for touchless solutions. Remote credential issuance and a move away from share this mindset.”
in-person provisioning have encouraged the adoption of cloud-based credential management
solutions. And organizations are doubling down on mobile access solutions since the technology -Luc Merredew
leverages an individual’s own devices, rather than just a physical badge option or card that must HID Global
Regional Marketing Director
be purchased, distributed, collected, and sanitized.
While pandemic response has risen to be the chief access control challenge for security
directors, taking advantage of features in new technologies remains a top three challenge
from last year to this year. Thirty-eight percent of survey respondents indicated the features
and applications available in new technologies as a top driver to upgrade their access control
solutions. Building off the advantages of mobile and other touchless solutions in response
to health and safety concerns, security directors also seek the advanced security of modern
credential and reader systems. Enhanced encryption and biometric solutions are harder to clone
or fake. Older systems do not allow for new standards such as Open Supervised Device Protocol
or remote credential management.
Q20
Top 3 Drivers to Upgrade Physical Access Control
Pandemic response/touchless solutions 40.9%
Take advantage of features/applications available
in new technologies and products 38.0%
Make physical access administration easier 31.7%
with digital processes
Improve user convenience and throughput at
access control entries 31.3%
Existing system near end of useful life 30.2%
Better integration with other enterprise systems 27.5%
Need to comply with new regulations or policies 25.4%
Response to facility breach or failed security audit 19.7%
Higher level of customer service 12.5%
Company undergoes merger/acquisition; relocates or
consolidates facilities 11.1%
More sophisticated/modern brand image 7.5%
Media/External coverage of recent
security vulnerabilities 5.3%
Other 36 4.9%
As the means and motivations of criminals and bad actors continue to advance, security directors
are seeking to keep pace. The third most frequently selected motivation for upgrading access
infrastructure was the need to make physical access administration easier with digital processes
(32 percent). Beyond the advantages of remote credentialing, security directors seek to converge
physical access control systems (PACS) and logical access control systems (LACS). Integrating
digital processes can lead to more efficient systems, but aging technology can be challenging to
merge. The top three concerns with converging PACS and LACS — difficulty with implementation
(46 percent), managing multiple credentials in multiple systems (45 percent), and increased
technological complexity (43 percent) — must be planned for before an organization retools its
secure access infrastructure.
Q17 Concerns Surrounding Converged Physical and Logical Access Control
45.8% 44.7%
42.7%
Q7 Q4 Less Secur
27.5%
36.3%
Current Age of Physical Access Control Components
7.3%
52.0%
49.6%
Difficulty with Managing multiple 44.9
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implementation and credentials in multiple technological 39.2% credentials
prioritization of new systems complexity
technologies
28.3%
26.4%
23.4% 24.2%
Q10 Aging security Real-Time
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8.3 %
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Q6 24.8%Meets Needs
Efficiency With Which Current Access Control Q19 40.9%
32.4%
44.0%
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and visitors, but not and visitors, but not
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11.0%
Q14
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Biometrics (fingerprint, facial recognition, other)
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C O M M U N I C A T I N G T H E V A L U E O F S E C U R17.3
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Logical Access (secure computer/network login,
Forty-one percent of survey respondents cite cost as the biggest obstacle to upgrading physical
access to cloud and web resource)
Identification (photo ID badge)
access control solutions, yet the damage caused by a security breach often has a far greater cost,
Controllers and readers
measured in dollars, loss of brand reputation, or life. Twenty percent of survey respondents said 0 100 200 300 400 500
lack of compelling ROI was their main obstacle to upgrading their infrastructure. INCLUDED BUT UNUSED ACTIVELY USED PLANNED UPGRADE UPGRADE IN PROGRESS
125 kHz Low Frequency Prox Magnetic Stripe Bar Code
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Obstacles to Upgrading Physical Access Control
24.2%
Q19 40.9% Q22
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These figuresSecurity Faces
tell us that Working With
executive IT
leadership in some companies continue their struggle to see
the value of upgrading their physical access control systems. The industry needs to communicate
37.0%
43.9%
the value of security without suffering catastrophic attacks. Survey respondents identified the
most impactful threats to their organizations as physical security breaches (24 percent), pandemic
and natural disasters (19 percent), and insider threats (19 percent). These risks suggest there 36.3%
n Use Q5 is opportunity for security professionals
Access to highlight
Control System Featuresthe importance
Currently of PACS
in Use Q20investments in
protecting employees and visitors.
Closed loop payment (vending, cafeteria,
other payments, public transportation)
17.0 %
License plate registration
15.7% 14.4%how and when to safely return to the workplace,
As organizations around the world decide
Secure Print/Follow-Me Printing
security professionals
Biometrics (fingerprint, facial recognition, other) have the opportunity to champion the benefits of more secure, touchless
guard tour applicationstouchpoints between people7.9 7.6
2.5% solutions. SecurityReducing and % objects is%key to protecting employees’ 7.1% 6.4%
please specify)
health, but the benefits do not end there. Security professionals should communicate the value of
Time & Attendance
solutions that Technical
reduce acumen person-to-person contact via over-the-air Other (pleasecredentialing and provide real-
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3% time
and alignment Visitor Management ownership/division of
building occupancy data to help with social distancing and contact tracing in the event of an
Logical Access (secure computer/network login,
labor
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access to cloud and web resource)
infection. Each of these steps will help return employees safely to their workplaces and provide
Identification (photo ID badge)
longer termControllers improvements
and readers to operational efficiency. While budgets remain constrained, the value
of touchless access control 0 100 solutions 200 may be
300 400 a catalyst
500 600 for moving
700 800 to mobile.
900
INCLUDED BUT UNUSED ACTIVELY USED PLANNED UPGRADE UPGRADE IN PROGRESS UNSURE DO NOT HAVE THE FEATURE
ode
Most Impactful Threat Relating to Access Control Systems
24.2%
Access Control Technology Adoption Curve
Q22 Q25
19.4% 19.2% 29.0%
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Industry Opportunities Q17 Concerns Surrounding Converged Physical and Logical Access Control
When asked to evaluate where they consider their % 45.8
organization on a%technology adoption 44.7
curve, most survey respondents see their companies as part of the early majority (29%percent), 42.7
willing to cautiously embrace new technologies for certain use cases, or the late majority (26
percent), willing to embrace new technologies once they are proven and uncertainty is resolved.
800 900
The security directors see the most impactful technology for access control management as
AVE THE FEATURE touchless solutions (23 percent), integrated PACS and LACS (19 percent), and biometrics (11 27.5%
percent). As these technologies mature to a level that companies are comfortable adopting them, Difficulty with Ma
they will unlock significant physical access control opportunities. implementation and
prioritization of new
crede
technologies
Access Control Technology Adoption Curve
Q25 Q10 R
7.3%
29.0% No
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implementation and 26.0%
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Increased
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23.1%
prioritization of new systems complexity
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tion Curve
Q10 Real-Time Employee & Visitor Location
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26.0%
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and visitors
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Most Impactful Te
and visitors, but not
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right use case embrace once proven
Touchless/contactless solutions
Integrated physical and logical access control
Most Impactful Technology to Improve Access ControlBiometrics
Touchless/contactless solutions Modern protocols, e.g. OSDP and interoperable 23.3%
technologies based on open standards
Integrated physical and logical access control 18.5%
Mobile access
Biometrics 11.4%
Adoption of other new credential form factors 6.1%
Modern protocols, e.g. OSDP and interoperable
technologies based on open standards 11.0%
Mobile apps for system management 5.0%
Mobile access 10.9%
Location services for people 5.0%
Adoption of other new credential form factors 6.1%
BLE and NFC technology 3.6%
1% Mobile apps for system management 5.0%
Other (please specify) 2.6%
Location services for people 5.0%
meet
BLE and NFC technology 3.6%
Remote credentialing 2.5%
ments
Other (please specify) 2.6%
Remote credentialing 2.5%Q17 Concerns Surrounding Converged Physical and Logical Access Control
45.8% 44.7%
R E T U R N I N G T O W O R K S A F E LY
42.7%
Security and safety look different now. Security professionals are responding to the current
health concerns of the pandemic and designing robust systems to withstand future health and
environmental crises.
27.5%
Survey respondents identify touchless capabilities as the top feature they would require in a
new access control system. Touchless solutions are part of creating a convenient, clean access
infrastructure, but maintaining new contact tracing and physical distancing requirements
necessitates Real-Time Location Services (RTLS). According to the survey, nearly 37 percent
of respondents said they knew the number of employees and visitors, but not their location.
An additional 32 percent indicated that they did not know the number or real-time 7.3 % location of
employees and visitors while on the premises. Twenty-one percent of companies still rely on
paper rosterscredentials
Difficulty with
implementation and
for monitoring
Managing multiple
in multiple
visitors, their location,Managing
Increased
technological
and building
multiple
credentials
usage during
Other
their time as a
guest
prioritization of newin the building,
technologies
systems and 16 percent stated
complexity having no method at all.
Q10 Real-Time Employee & Visitor Location
No Yes, I know both the
number and real-time
location of employees
and visitors
24.8%
32.4%
5.6% 36.9%
I only know the I only know the
location of employees number of employees
and visitors, but not and visitors, but not
the number real-time location
RTLS brings value beyond the near-term return to work. Knowing the number and location of
people in a building during an emergency can be invaluable. RTLS systems use RFID, Wi-Fi, or
MostBluetooth
Impactfulto determine the location of people and items. These systems can work in tandem with
Technology to Improve Access Control
access control to protect restricted areas, locate people and assets in an emergency, provide
tactless solutions wayfaring to visitors over their smart devices, enable social distancing alerts,
23.3% and enhance
contact tracing efforts in the event of exposure.
cal access control 18.5%
Biometrics 11.4%
and interoperable
n open standards 11.0%
Mobile access 10.9%
ential form factors 6.1%
tem management 5.0%
ervices for people 5.0%
d NFC technology 3.6%
er (please specify) 2.6%
mote credentialing 2.5%44.0%
Secure Print/Follow-Me Printing
Biometrics (fingerprint, facial recognition, other)
36.4%
Security guard tour applications
22.9% 19.7%
Time & Attendance
B O L S T E R I N G C O L L A B O R AT I O N W I T H I T “Now, with Parking/Gate control
Physical security and IT convergence projects are becoming more common, but % there appears to 17.3 heightened
awareness
Logical Access
Visitor Management
aroundlogin,
(secure computer/network
be room for improvement in the collaboration between security and IT at most companies. While access to cloud and web resource)
61 percent of security directors report working with IT to establish security best practices, which the health and
Identification (photo ID badge)
is consistent from the 2019 survey, 52 percent report looking for new technologies together with security Controllers
benefits and readers
IT, which is a decrease from 55 percent last year. As physical and logical access technologies of touchless
st
y
rit
Co
technologies,
io
pr
become more integrated, companies have an opportunity for collaboration between security and
7.1 6.4
s
6.1
es
% percent of respondents
% % companiesINCLUDED are BUT UNUS
n
si
IT. But organizations have work to do. Thirty-seven with security titles
bu
ith
I/
125 kHz Low Frequency Prox Magnetic Stripe Bar Code starting to
Most Impactful Th replace
RO
w
listed project prioritization and alignment as the top challenge faced when working with their
n
tio
ng
out-of-date
ra
lli
pe
g
Obstacles
requirements toIT
Satisfies essential
organizations’ Upgrading
departments. Physical
Meets all current
Access
Meets or exceeds
These current
numbers Control
suggest Exceeds current
that exploring ways Does not meet
to align security and
te
m
In
requirements and planned requirements requirements
infrastructure
co
IT may be an opportunity to improve an organization’s overall security and IT systems. 24.2%
of
requirements
ck
with mobile-ready
La
Q19 40.9% Q22 solutions.”
How Security and IT Collaborate
Q14 Q16 Challenges
-Henrik Hjelte 19.4%
Securi
HID Global
37.7% Mobile Access Product
Marketing Manager
37.0%
32.0%
19.7%
11.4%
9.3% 8.9%
6.1%
3.7%
14.6% 17.0
13.0%
st
s
em
ss
)
ts
y
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rit
em
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m
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re
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w
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ily
as
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re
da
le
ea
is
a
si
le
(p
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ts
bu
g
br
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in
ith
ee
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er
ra
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ity
n
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th
m
RO
w
io
u
a
ur
at
O
2.5%
pt
Le
n
n
ec
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tio
ng
io
ru
t/
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ut
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ra
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en
nc
ol
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i
m
ys
nt
In
ag
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co
Ph
rre
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an
of
cu
Establishing security Looking for new Little to no overlap Sharing a budget Other (please specify)
/E
m
ck
ic
o
best practices for your technologies together
ge
La
N
m
an
Project prioritization Technical ac
de
facility
Ch
n
and alignment
Pa
Q16 Challenges Security Faces Working With IT Q6
37.0%
43.9%
3
17.0%
15.7% 14.4%
7.9% 7.6%
Satisfies essential M
Project prioritization Technical acumen Project Conflicting objectives Conflicting budgets Other (please specify) requirements
and alignment ownership/division of
laborMoving Toward Secure, Efficient Solutions The industry is trending toward more secure access control technologies that prioritize user experience and efficient credential management. In 2017, 45 percent of organizations used at least one form of advanced credentialing technologies. In 2019, that number rose to 54 percent. In 2020, 58 percent of organizations had deployed at least one form of more secure credentialing technology. Mobile is the leader in advanced credentialing that puts access control into the hands of employees, contractors and visitors. While a majority of companies have deployed or plan to deploy new secure solutions, the work is not complete. Threats continue to evolve, and unprecedented events in 2020 revealed new vulnerabilities and demands of security systems. Improvements to secure access infrastructure add multi-application capabilities, introduce easier-to-manage credential options, and more user- friendly technology. Access control technology is poised to protect employees and visitors to companies and restore confidence as they navigate the future of work. For more information on Access Control Solutions visit https://www.hidglobal.com/access-control *The 2020 State of Access Control Report. This report was comprised of survey data collected in 2017 and 2019 and reflect statistics from both years on the single report.
METHODOLOGY
This report is based on over 1000 responses to the 2020 Access Control Systems Trends Survey
conducted by HID Global, ASIS International, and 1105 Media, Inc. in the summer of 2020.
A link to the 25-question survey was emailed to Security and IT personnel across a range of
titles representing more than a dozen different industries, including Education (11%), Software,
Technology & Telecommunications (14%), Government (11%), Manufacturing (12%), Healthcare
(8%), and Professional Services (18%). Breakdown of business size is as follows: 31% have fewer
than 100 employees, 18% have 101-500 employees, 10% have 501-1,000 employees, 16% have
1,001-5,000 employees, 5% have 5,001-9,999 employees, 8% have 10,000-24,999 employees, and
14% have 25,000 or more employees.
ABOUT HID GLOBAL
HID Global powers the trusted identities of the world’s people, places and things. We make it
possible for people to transact safely, work productively and travel freely. Our trusted identity
solutions give people convenient access to physical and digital places and connect things that
can be identified, verified and tracked digitally. Millions of people around the world use HID
products and services to navigate their everyday lives, and billions of things are connected
through HID technology. We work with governments, educational institutions, hospitals, financial
institutions, industrial businesses and some of the most innovative companies on the planet.
Headquartered in Austin, Texas, HID Global has over 4,000 employees worldwide and operates
international offices that support more than 100 countries. HID Global® is part of ASSA ABLOY.
North America: +1 512 776 9000 | Toll Free: 1 800 237 7769
Europe, Middle East, Africa: +44 1440 714 850
Asia Pacific: +852 3160 9800 | Latin America: +52 55 9171 1108
hidglobal.com © 2021 HID Global Corporation/ASSA ABLOY AB. All rights reserved.
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