Trainings 2018 Dentsply Sirona Dental Academy
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Dentsply Sirona Dental Academy Trainings 2018
Contents
Trainings for dental sales representatives
Treatment centers........................................................................................................................................................13
Imaging systems...........................................................................................................................................................18
Integrated Implantology......................................................................................................................................... 20
CAD/CAM systems for the dentist......................................................................................................................21
CAD/CAM systems for the dental laboratory...............................................................................................23
Trainings for dental service technicians
Treatment centers.......................................................................................................................................................28
Instruments & Hygiene systems...........................................................................................................................33
Imaging systems..........................................................................................................................................................37
CAD/CAM systems.....................................................................................................................................................42
02
Welcome!
This year, we present the training brochure 2018 in a new
format which allows a better presentation on the screen.
This makes it easier for you to read the brochure online.
Our aim of providing high quality trainings has not changed
and has once more been adapted to the needs of our
dealers.
Also, we offer blended learning trainings – a mixture of
online trainings and classroom trainings.
If you have any questions or demands, please do not
hesitate to contact our training organization team.
Kind regards,
Ihr Michael Glemser
Michael Glemser, Director
Dentsply Sirona Dental Akademy
03
Blended Learning
The best of both worlds Methodology and didactics
With Blended Learning, Dentsply Sirona has developed a new training The material has been newly designed and well-prepared for Blended
method for you that combines the flexibility of modern e-learning with the Training. For you as a training participant, the didactics and methodology
benefits of classroom events and practical training. For this method, the are very flexible. Depending on the learning Content, different media
learning Contents have been newly developed based on innovative learning (image, video, sound, animation, text) are used that appeal to different
methods and media, and the classroom and online phases have been types of learners with a wide variety of tasks (practical relevance,
optimally coordinated. This form of integrated training focuses on the basic theoretical access, individual and group work, games, etc.). In combination
understanding of each knowledge area and its contexts. with practical learning and exchanging experiences during training, this
method offers you a very diverse and effective way of learning.
This new training concept allows you to absorb the material more quickly,
gain a deeper understanding and apply it more effectively. This has been
proven by many neuroscientific findings over the past few years.
Blended
Learning
Trainings
04
And this is how it works ...
With Blended Learning, you can decide when and where
you would like to learn. You deDates the Contents you wish
to focus on and the learning speed. You can take part in
the practical training at Dentsply Sirona at the right time
according to your level of knowledge. You will benefit from
having the same prior knowledge as all participants
because there is more time for in-depth practical training
and knowledge transfer, which accelerates learning
progress. This allows you to get the best from the training.
Blended Learning
• is a completely new training method at Dentsply
Sirona
• combines the benefits of classroom events with the
flexibility of e-learning
• combines different learning methods and media,
precisely coordinating classroom and online phases
• is very efficient as all participants have the same prior
knowledge and there is more time for the practical
application of products during classroom training.
05
Organisation Team
Dentsply Sirona Dental Academy
Back row from left to right:
Brigitte Singer, Sonja Laske, Nicole Bohlken,
Marianne Schmidt, Christine Stockmann
Front row from left to right:
Tina Ensinger, Sigrid Daubenthaler-Greger,
Bettina Koller
06
Dentsply Sirona Dental Academy
Registration process and what you need
to know
Blended Learning Trainings:
Confirmation of training
after passed e-training
Online registration Confirmation of receipt Confirmation of training Classroom training Final test
Blended Learning Trainings:
Confirmation of receipt with link
to the correspondin e-training
Registration Cancellation Hotel cost
Please register on If insufficient registrations are received, we Service technicians are required to contribute
www.dentsplysirona-dental-academy.com. reserve the right to cancel or postpone a € 41.– per night towards the costs of accommo-
planned training course. You can cancel your dations. This amount must be paid to the hotel
registration free of charge up to four weeks prior directly. In the event of late cancellation (i.e. 2
Confirmation of receipt to the scheduled start of the course. If you working days prior to the start of the course)
Training places will be awarded on a first come, cancel up to two weeks in advance, you will be you will be required to pay the hotel costs in full.
first served basis. Confirmation of receipt will be required to pay 50% of the course fee. In the
sent to you promptly. In blended learning event of cancellations made thereafter, the full
trainings with link to the corresponding course fee will be charged.
Catering
e-training. The course includes lunch and all beverages
consumed during the breaks.
Hotel reservation
Confirmation of training We will be glad to reserve hotel accommoda-
Training confirmation of reservation will be tions on your behalf. We will inform you of the
dispatched no later than three weeks prior to name of the hotel together with the confirmation
scheduled date of the training course. In blended of registration.
learning trainings only after you have passed the
e-training. If the course is already fully booked,
we will be glad to offer you alternative Dates.
07
Dentsply Sirona’s
learning platform
What options are offered by our learning
platform?
Your personal profile allows you to book and
manage your individual training program,
complete e-trainings and use video podcasts.
You can easily look over the training program on
our learning platform and find out about the
available places on the training courses directly.
This is how it works ….
Go to www.dentsplysirona-dental-academy.com
to access our learning platform.
1 Registration 2 Login
The “New user” screen video on the homepage The “First Login” screen video demonstrates the If you have any questions,
gives you a step-by-step explanation of the login process and explains the first steps on the please get in touch with
registration process. Your registration details are platform. our training consultants.
checked and you will receive your access data by
email. You now have the option of looking at the training We look forward to
courses for dental sales representatives and dental receiving your registration!
service technicians under “Our offer” and directly
booking a place on the course. The “Course booking”
screen video will assist you further with this.
08
Trainings for
dental sales representatives
What's new? Training consultation
• This year we offer a combitraining for beginners and generalists which Sigrid Daubenthaler-Greger
combines the products Imaging systems, Cerec and treatment centers Head of international training organization
Phone +49 (0)6251 16 3666
• In the field of treatment centers we offer the "theme day professional
E-mail: sigrid.daubenthaler-greger@dentsplysirona.com
handover of the Dentsply Sirona treatment centers Teneo, Sinius and
Intego"
Christine Stockmann
• The advanced training treatment centers will be replaced by "theme day Training consultation and organization
digital workflow" Phone +49 (0)6251 16 2447
E-mail: christine.stockmann@dentsplysirona.com
• The new training "theme day ergonomics/hygiene" will be offered
Sonja Laske
Training consultation and organization
Phone +49(0)6251 16 2446
E-mail:sonja.laske@dentsplysirona.com
9
Trainer Team for Dental
Sales Representatitves
From left to right:
Katja Haack, John Phillip,
Christine Weidner, Mario Bomba
10Online training courses
Dental sales representatives
Basic principles of hygiene Orthophos SL – The innovative X-ray unit
This e-training course gives you basic knowledge on hygiene in dental In this e-training you will learn about the unique image quality of the
practices and provides you with possible ways to start a sales talk and give Orthophos SL, you get to know the intuitive workflow with Orthophos SL
good arguments. and you will find out the features of the Orthophos SL.
Training duration: approx. 45 mins Training duration: approx. 30 mins
SiroInspect Training duration: approx. 20 mins Intraoral Imaging systems
This e-training course gives you basic knowledge of intraoral radiography.
Basic principles of Imaging You will learn what intraoral radiography involves and what factors are
decisive for the image quality. You will also get to know the range of
This e-training course provides you with basic knowledge on X-rays. You
products that you can use for intraoral radiography.
will learn what X-rays are, how they are created and how they behave in
the body. You will also find out how to assess the radiation dose, what Training duration: approx. 25 mins
makes a good quality X-ray image and what X-ray systems are used in
dentistry. 3D and panoramic X-ray
Training duration: approx. ca. 25 mins This e-training course gives you basic knowledge of 2D and 3D X-rays. You
will find out about the different X-ray methods, what exactly they show
Selling the Orthophos SL and what diagnostic possibilities they offer. Furthermore, you will get to
know the various products that can be used for 2D and 3D X-rays.
In this e-training module you will learn about the unique features of the
Orthophos SL; how to persuade customers to purchase the Orthophos SL; Training duration: approx. 30 mins
how to calculate the break-even point and use Return on Investment as a
selling point; how to deal with objections raised by your customers.
Training duration: approx. 30 mins
Sidexis 4 – The software
In this E-Training you will get to know the new software Sidexis 4. You will
learn about the areas of application, the structure and the software
features of Sidexis 4.
Training duration: approx. 25 mins
11Online training courses
Dental sales representatives
Orthophos – The product portfolio and its target groups Cerec Module A: Basic principles of prosthetic dentistry
In this e-training you will learn about which extra-oral X-ray units Dentsply This e-training course teaches you about the anatomy of the tooth, the
Sirona offers, what technical features they share and to what extent they unique notation system for teeth, dental prosthesis options and the
differ from each other. process of creating traditional dental prostheses compared with dental
Training duration: approx. 25 mins prostheses created with CEREC.
Training duration: approx. 65 mins
Cerec Ortho
• Workflow of orthodontists Cerec Module B: Basic principles of the cerec procedure
• About the product that is CEREC Ortho, In diesem E-training lernen Sie das CAD/CAM-Portfolio sowie den CEREC
Prozess von Dentsply Sirona kennen. Ausserdem erhalten Sie eine Über-
• The benefits CEREC Ortho provides and
sicht der Materialien für CEREC, sowie Informationen über Unterschiede in
• How to approach dentists regarding CEREC Ortho der Präperation für Metall und Keramik.
Training duration: approx. 25 mins Training duration: approx. 55 mins
How to sell CEREC successfully Cerec Module C: CEREC Materials
• Module 1: The CEREC Sales Proces In this e-training course, you will get to know the CAD/CAM materials from
• Module 2: The "Why" of CEREC leading material manufacturers: Dentsply Sirona materials for CEREC
• Module 3: Basic Principles of Dental Anatomy and Prosthetic Dentistry Classic, CEREC Advanced and CEREC Premium. You will also be given an
introduction to the possibilities available from the production center at
• Module 4: Digital vs. Conventional Production of Dental Prostheses infiniDent.
• Module 5: The CEREC Process and its Benefits Training duration: approx. 100 mins
• Module 6: How to Identify and Communicate with Leads
Training duration: approx. 30 mins
12Trainings for dental sales representatives I CEREC/Imaging/Treatment centers
Combi Training – An Introduction to the Dental World
CEREC – Imaging systems – Treatment Centers
Target group Content Duration and time
Young dental sales representatives, specialists (beginners) CEREC: 5 days
• Initial experience with CEREC Day 1: 10.00 a.m. – 05.00 p.m.
Requirements for participation • Analysis of the individual buying motives and getting to Day 2: 09.00 a.m. – 04.00 p.m.
• e-training CEREC A+B know the target groups Day 3: 09.00 a.m. – 04.00 p.m.
• e-training X-ray basic knowledge
Imaging systems: Day 4: 09.00 a.m. – 04.00 p.m.
• Getting familiar with the digital X-ray family: Intraoral, Day 5: 09.00 a.m. – 03.30 p.m.
Goals Panorama, CBCT
After this training course, you will
• Introduction to the topic of “integrated implantology” Dates on demand
• have extensive product knowledge and the opportunity
to compile sales arguments and gain software Treatment centers:
knowledge. • Overview of the treatment center product portfolio:
• know how to address your customers and be able to Teneo, Sinius, Intego pro
convince them of the product benefits. • Digital solutions for optimal endodontics and
• be able to impress your customers. implantology workflows
• Product safety requirements
13Trainings for dental sales representatives I Treatment Centers
Basic training – from product knowledge to customer benefits
Treatment Centers & Instruments
Target group Content Duration and time
Generalist, treatment center specialist • Overview of the Dentsply Sirona product portfolio for 3 days (2 days treatment
treatment centers: The switch to the digital world with centers, 1 day instruments)
Requirements for participation Teneo, Sinius and Intego Day 1: 10.00 a.m. – 05.00 p.m.
You are entering the world of Dentsply Sirona treatment • Give precise advice: Analysis of the individual buying Day 2: 09.00 a.m. – 04.00 p.m.
centers. You want to expand your knowledge of the motives and using product benefits to convince Day 3: 09.00 a.m. – 04.00 p.m.
topics of design, ergonomics and comfort in Dentsply customers
Sirona’s product range of treatment centers. • Innovations in Teneo, Sinius and Intego:
Features and benefits for customers Dates on demand
Goals • LEDview Plus
After this training course, you will • Begin using integrated digital solutions for an optimal
• have extensive product knowledge regarding Dentsply workflow: Endo with reciprocal file systems and
Sirona’s treatment centers. implantology
• be able to give your customers professional and reliable
• The Dentsply Sirona ergonomics concept for perfect
advice.
results
• effectively transfer the customer benefits into the world
of the dental practice.
• confidently explain the easy operating concept of the
integrated functions and the benefits of a digital work-
flow to your customers.
14Trainings for dental sales representatives I Treatment Centers
Digital Workflow Theme Day
Integrated Endodontics and Implantology –
Teneo, Sinius
Zielgruppe • Responding to concerns and objections in a confident Duration and time
and specific way
Generalist, treatment center specialist 1 day
09.00 a.m. – 05.00 p.m.
Content
Requirements for participation
• Integrated endodontics step-by-step
You already have solid experience in selling Dentsply Sirona
• Basics of endodontics
Dates on demand
treatment centers. You have attended the basic training
and want to learn even more about the Teneo and Sinius • Basics of implantology
premium products. • Target group-oriented sales: Win your customers over
with product advantages and present products in a
Goals confident manner
After this training course, you will • Professional approach to handling objections
• have in-depth knowledge of the product portfolio and be • Product safety requirements
able to give advice and sell in a solution-oriented manner
• be able to give your customers reliable advice during
sales consultations regarding the solution of integrated
endodontics and implantology
15Trainings for dental sales representatives I Treatment Centers
Ergonomics/Hygiene Theme Day
Well-balanced treatments – Teneo, Sinius, Intego –
safety thanks to simple hygiene
Target group Content Duration and time
Generalist, treatment center specialist Module: Ergonomics - Well-balanced treatments 1 day
• Ergonomic basics 09.00 a.m. – 05.00 p.m.
Requirements for participation • Know-how: Sales arguments - the easy way to sell ergonomics
• You already have solid experience in selling Dentsply Sirona • The Dentsply Sirona ergonomics concept: Optical ergonomics at
treatment centers. the treatment center
Dates on demand
• You have attended the basic training and want to learn even
• The 10 golden rules of ergonomics for consultations
more about ergonomics and hygiene using the Teneo, Sinius and
Intego as examples. • Ergonomic positioning rules: patient positioning and head
position
Goals Module: Hygiene - It is so easy to be on the safe side
After this training course, you will
• The basics for hygienic processing
• be able to offer ideas and tips in your sales consultations for
healthy and efficient treatments based on ergonomic principles. • Tips for the cleaning and care of Dentsply Sirona treatment
• know how to optimize dental workflows and make them even centers
more efficient using the integrated ergonomic functions offered • Exercises on how to handle the hygiene functions.
by Teneo, Sinius and Intego. • Product safety requirements
• have an overview of the rules for caring for and cleaning
treatment centers. 16Trainings for dental sales representatives I Treatment Centers
Professional Equipment Handover Theme Day
Dentsply Sirona Treatment centers
Teneo, Sinius, Intego
Target Group Content Duration and time
Generalist, treatment center specialist • Focal points of the professional handover of treatment 1 day
centers 09.00 a.m. – 05.00 p.m.
Requirements for participation • Development of a structured plan for handovers in line
with best practice
You already have solid experience in selling Dentsply Sirona Dates on demand
treatment centers. • Tips and tricks for equipment handovers
• Exercises to practice different handover scenarios,
depending on the treatment center and user type
Goals
• Development of the right questions for cross-selling
After this training course, you will
• Product safety requirements
• be able to hand over equipment professionally as an
important part of the after-sales process
• be able to explain the simple operation of the treatment
center in a confident and structured manner.
• be able to use the equipment handover as a good
opportunity for cross-selling.
17Trainings for dental sales representatives I Imaging systems
Basic Training
Imaging systems
Target group Content Duration and time
Generalist • Basic principles of radiography and presentation of Online trainings and
the various imaging techniques (IO/2D/3D) admission test: 40 min
Requirements for participation • Brief introduction to the anatomy of the human mouth
and jaw Classroom training: 2 days
• E-training Basic principles of imaging
• Intraoral and panoramic imaging, including positioning Day 1: 10.00 a.m. – 05.00 p.m.
exercises Day 2: 09.00 a.m. – 05.00 p.m.
Goals • The digital imaging family (intraoral/panoramic/dvt)
After this training course, you will – Product benefits
• have extensive knowledge of the products in the digital
Dates on demand
– Target group selection
imaging family. – Intuitive operation of the imaging systems
• know how to address your customers and convince – positioning exercices
them of the product benefits. • Introduction to the topic of “Integrated Implantology”
• be able to give professional and Target group-specific • Getting to know the imaging software Sidexis 4
advice.
• Wireless digitalising – how does it work?
• Service package imaging for your customers
• Product safety instructions
18Trainings for dental sales representatives I Imaging systems
Advanced training
Imaging systems
Target group Content Duration and time
Generalist, Imaging specialist • Consolidation of knowledge and skills in 2 days
panoramic, intraoral and 3D imaging Day 1: 10.00 a.m. – 05.00 p.m.
Requirements for participation – Hands-on training with the devices Day 2: 09.00 a.m. – 05.00 p.m.
You have already gained initial experience with Dentsply – Selling to a specific Target group
Sirona’s imaging systems available on the market. • Handing over devices Dates on demand
• Factors affecting image quality
Goals • Working with the imaging software
After this training course, you will • In-depth exploration of the topic of
• have an in-depth knowledge of the product range and “Integrated Implantology”
be able to advise and sell in a solution-oriented manner. • Product safety instructions
• be able to convince your customers of the product
benefits in sales talks.
• be able to identify customer-related objections and
find solutions to them.
19Trainings for dental sales representatives I Integrated Implantology
Special training
Integrated implantology
Target group • be familiar with the various surgical guide solutions and Duration and time
be able to give user-specific advice.
CEREC specialist, Imaging specialist 2 days
• be able to impress your customers and convince them of
Day 1: 10.00 a.m. – 05.00 p.m.
Requirements for participation Dentsply Sirona’s solution concept.
Day 2: 09.00 a.m. – 04.00 p.m.
• Basic Training CEREC Content
• Basic Training Imaging Integrated implantology step-by-step Dates on demand
• You have ideally completed the following e-training • Basic principles of implantology
courses:
• Prosthetic planning – a customized crown with CEREC
– CEREC meets Galileos – Success with CmG
– Understanding CmG – To differentiate the integrated • Surgical planning – from the diagnosis through to
implantology of Dentsply Sirona intuitive implant planning
• Patient consultation – using x-ray software to explain
Goals treatment processes
After this training course, you will • Implementation – Reliability and time savings when
• be able to give your customers reliable advice regarding placing implants with surgical guides from SICAT and
the solution of integrated implantology. Dentsply Sirona
• be able to convincingly demonstrate the steps required • The final restoration – producing the abutment andcrown
for the digital workflow in the imaging software and • Target group-specific selling – convince your customers
CEREC software. reliably and specifically with benefits
• Product safety instructionmit Vorteilen und Nutzen 20Trainings for dental sales representatives I CAD/CAM systems for the dentist
Basic Training – from the product to the benefits
CEREC
Target group Duration and time
Generalist, CEREC specialist (beginner) Content 2 days
Day 1: 10.00 a.m. – 05.00 p.m.
• How CEREC supports the practice workflow –
Requirements for participation conventional vs. digital workflow Day 2: 09.00 a.m. – 04.00 p.m.
You have ideally completed the following e-training
• Your first own experiences with CEREC
courses: CEREC modules A and B
• Innovative solutions for practices & labs – placing Dates on demand
CEREC in Dentsply Sirona’s CAD/CAM product range
Goals • Analysis of individual buying motives and getting to
After this training course, you will know the Target groups
• have comprehensive product know-how and have gained • Profitability of CEREC
sales arguments and software experience.
• Introduction into the increasing fields implantology and
• know how to address your customers and be able to orthodontics
convince them of the product benefits.
• Product safety instructions
• be able to impress your customers so that you can
demonstrate CEREC to them.
• be able to give professional and Target group-specific
advice.
21Trainings for dental sales representatives I CAD/CAM systems for the dentist
Advanced training – from the product to the solution
CEREC
Target group • be famililar with the current materials Duration and time
CEREC specialistt • be able to recognize the buying motives and respond to 2 days
the specializations of the practices.
Day 1: 10.00 a.m. – 05.00 p.m.
Requirements for participation • be able to identify customer-related objections and find
solutions to them. Day 2: 09.00 a.m. – 04.00 p.m.
• Basic training CEREC
• You have already gained initial experience with CEREC
Content Dates on demand
on the market
• Restorations – Practical use of the CEREC and CEREC
• You have ideally completed the following e-training
Premium software
courses: CEREC modules A – C
• Implantology – Surgical guide and prosthetic restoration
• Orthodontics – introduction to the Target group and
Goals practical use of the CEREC Ortho software
After this training course, you will
• Target group-specific advice for products and materials
• have an in-depth knowledge of the product range and be
• Use benefits to convince customers confidently and
able to advise and sell in a solution-oriented manner.
specifically
• have an extensive knowledge of the software and its
• Product safety instructions
benefits
22Trainings for dental sales representatives I CAD/CAM systems for the dental laboratory
Basic Training
inLab
Target group • have required the necessary knowledge and the ability to Duration and time
do a complete inLab demonstration.
Generalist, CEREC/inLab specialist 1 day
• know how to utilize the new product positioning and how
10.00 a.m. – 05.00 p.m.
to convince customers of the benefits of the inLab
Requirements for participation system.
You have ideally completed the following e-training Dates on demand
courses:
• CEREC module A – Basic principles of prosthetic Content
dentistry • inEos X5 – One scanner. All possibilities.
• CEREC module B – Basic principles of the CEREC • inLab – The latest generation of inLab software for the
procedure dental lab
• inLab – digital working at a new level
Goals • Unique selling points of inLab compared to competitors’
After this training course, you will products
• have extensive product knowledge and will have pre- • Summary and particularities of the materials
pared sales arguments and gained software knowledge. • Product safety instructions
• be given in-depth information about the currently
available laboratory materials.
23Trainings for dental sales representatives I CAD/CAM systems for the dental laboratory
Advanced training
inLab
Target group Content Duration and time
inLab specialist • inLab Software – All CAD/CAM News 2 days
• Import and Export as well as the price strategy Day 1: 10.00 a.m. – 05.00 p.m.
Requirements for participation • Integrated Implantology – from the planning up to the Day 2: 09.00 a.m. – 04.00 p.m.
• Basic traning in Lab pruduction of the surgical guide
• Supplementation to Sirona Connect and its extended
possibilities Dates on demand
Goals
• Product safety requirements
After this training course, you will
• have extensive knowledge of the latest inLab software with
the new modules and open system as well as the benefits
and advantages that come along with the software.
• have prepared sales arguments and a comprehensive
analysis of competitors.
• know how to utilize the new product positioning and how to
convince the customers of the benefits of the inLab system.
24Trainings for
dental service technicians
What´s new? Training consultation
• The following trainings have been changed into Blended Learning Nicole Bohlken
Trainings: Training consultation and organization
Phone +49(0)6251 16 3510
– Basic training treatment centers, Product training Teneo, Basic training
E-mail: nicole.bohlken@dentsplysirona.com
digital imaging, Product training CAD/CAM-CEREC, Product training
CAD/CAM-inlab
Marianne Schmidt
• The product trainings 2D imaging systems and 3D imaging systems have Training consultation and organization
been combined in one new training: Producttraining Orthophos imaging Phone +49 (0)6251 16 2510
systems. This training is also a blended learning training. E-mail: marianne.schmidt@dentsplysirona.com
25Trainer team for
dental service technicians
Row from left to right:
Ralph Meier, Sebastian Schaefer,
Stefan Wolz, Carsten Gärtner, Patrick Wolf,
Karl-Heinz Lenhardt, Volker Pabst
26Online training courses
Dental service technicians
Network basics • How the camera should work
This e-training course will introduce you to the basic ideas and coherences • Putting treatment center back together
of computer networking: You will learn what a network is, you will get an Training duration: approx. 50 mins
overview of the different hardware components integral to a network, you
will get to know the chief transmission protocol to get data flowing and
you will come to understand which steps are necessary to register your Technical basics treatment centers
appliance to the network. This course will explain you the technical basics for Dentsply Sirona
treatment centers. Please note you need to complete module 1 to take a
look at module 2 and to complete module 2 to take a look at module 3.
Training duration: approx. 30 mins When you are finished, please take our final test. You have two tries for the
final test.
Installing a SiroCam on an Intego, Sinius or Teneo Training duration: approx. 105 mins
The e-training modules in this course show how to install the Dentsply
Sirona SiroCam on an Inteog, Sinius or Teneo treatment center. We highly Orthophos XG 3D for service technicians
recommend you work through the modules in sequence before starting the
final test. The course is considered completed sucessfully when you pass In this e-training, you will get to know the Orthophos XG 3D device from
the final test. the technical point of view and find out how you can install it at the
customer’s location.
Module 1 – Making connections / 25 mins Training duration: approx. 75 mins
• Introduction
• Why connect to the network?
• How to make the hardware connections and configurations Installation support videos:
• Intego Turn / Intego Pro Turn
Module 2 – Check connections / 7 mins
• Intego Pro
• Network connection
• Teneo
• USB & HDMI
• LEDView Plus Nachrüstset
• Camera driver
• Intego
Module 3 – Software installation / 13 mins • inLab MC X5
• Deactivate power options
• Siucom Plus and Sivision connect
• Configuring Sidexis 4
Module 4 – How it should work / 5 mins
27Blended Learning Training
Pure Classroom Training
Competence stucture
Treatment Centers
Basic training
Treatment Centers
(including Intego family)
Product training Product training Product training Product training
Teneo Sinius C+ family Intego family
inclusive C8+
28Dates
Q1: 29.01.–01.02.2018
Q2: 24.04.–27.04.2018
Q3: 09.07.–12.07.2018
Q4: 24.09.–27.09.2018
Trainings for dental service technicians I Treatment Centers
Basic Training
Treatment Centers (including Intego family)
Target group Goals/Content Duration and time
Generalist and newcomers in the treatment center field • Fundamentals of dental technology Online Trainings and
admissontest: 105 mins
• Installation of Intego
Requirements for participation • Operation of the treatment centers Classroom training: 4 days
• e-training technical basics treatment centers • Troubleshooting using the circuit diagrams and service- Day 1: 10.00 a.m. – 04.30 p.m.
• e-training network basics manual
Day 2: 08.30 a.m. – 04.30 p.m.
• Annual and 5-yearly inspection of the amalgam separator
Day 3: 08.30 a.m. – 04.30 p.m.
• Instructions for carrying out annual maintenance
Day 4: 08.30 a.m. – 03.00 p.m.
• Presentation of Sivision digital/DUMC
• Product safety requirements
29Dates
Q1: 07.03.–09.03.2018
Q2: –
Q3: 19.09.–21.09.2018
Q4: –
Trainings for dental service technicians I Treatment Centers
Product training
Teneo
Target group Goals/Content Duration and time
Treatment center specialist • Installation and functional testing of SiroCam and Online Trainings and
SiroCam AF admissontest: 95 mins
Requirements for participation • Troubleshooting using the circuit diagrams and service
software Classroom training: 2,5 days
• Basic training treatment centers (incl. Intego family)
• Annual and 5-yearly inspection of the amalgam separator Day 1: 10.00 a.m. – 04.30 p.m.
• e-training connection of a SiroCam to Intego, Sinius or
Teneo • Instructions for carrying out annual maintenance Day 2: 08.30 a.m. – 04.00 p.m.
• Installation and operation of Siucom+ and Sivision connect Day 3: 08:30 a.m. – 02.00 p.m.
• Installation and operation DUMC
• Connection/integration of Teneo within the network
• Installation and functional testing of the SiroCam AF and
AF+ camera
• Product safety requirements
30Dates
Q1: 05.03.–06.03.2018
Q2: –
Q3: 17.09.–18.09.2018
Q4: –
Trainings for dental service technicians I Treatment Centers
Product training
Intego family
Target group Goals/Content Duration and time
Treatment center specialist • Introduction of the Intego Ambidextrous 2 days
• Troubleshooting by means of wiring references, service Day 1: 10.00 a.m. – 04.30 p.m.
Requirements for participation • Manuals and service software Day 2: 08.30 a.m. – 03.00 p.m.
• Basic training treatment centers • One-year and 5-year testing of the amalgam separator
• Notes concerning the annual maintenance procedure
• Installation and operation of Siucom+ and Sivision connect
• Connection/integration of Intego within the network
• Installation and functional testing of the SiroCam AF/F
camera
• Product safety requirements
31Trainings for dental service technicians I Treatment Centers
Product training
C+ family (including C8+)
Target group Goals/Content Duration and time
Treatment center specialist • Troubleshooting using the circuit diagrams and service 2 days
manual Day 1: 10.00 a.m. – 04.30 p.m.
Requirements for participation • Hands-on training on the treatment center, tips regarding- Day 2: 08.30 a.m. – 04.00 p.m.
• Basic training treatment centers equipment handover
• Instructions for carrying out annual maintenance
Dates on demand
• Sivision 3
• Product safety requirements
32Trainings for dental service technicians I Treatment Centers
Product training
Sinius
Target group Goals/Content Duration and time
Treatment center specialist • Installation and functional testing of SiroCam and Online Trainings and
SiroCam AF admissontest: 95 mins
Requirements for participation • Troubleshooting using the circuit diagrams and service
software Classroom training: 2 days
• Basic training treatment centers (incl. Intego family)
• Annual and 5-yearly inspection of the amalgam separator Day 1: 10.00 a.m. – 04.30 p.m.
• Instructions for carrying out annual maintenance Day 2: 08.30 a.m. – 04.00 p.m.
• Installation and operation of Siucom+ and Sivision connect
• Installation and operation DUMC Dates on demand
• Connection/integration of Teneo within the network
• Installation and functional testing of the SiroCam AF and
AF+ camera
• Product safety requirements
33Competence stucture
Instruments
Special training Intensive training
Instruments SiroLaser Xtend / SiroLaser Advance /
SiroLaser Blue
Competence stucture
Hygiene systems
Special training
DAC Professional
34Dates
Q1: 25.01.–26.01.2018
Q2: 19.04.–20.04.2018
Q3: 13.09.–14.09.2018
Q4: 15.11.–16.11.2018
Trainings for dental service technicians I Instruments & Hygiene systems
Special training
Instruments
Target group Goals/Content Duration and time
Generalist and instruments specialist • Instructions for the assembly and disassembly of the 2 days
instruments Day 1: 09.00 a.m. – 05.00 p.m.
Requirements for participation • Identification of functional sequences
Day 2: 08.30 a.m. – 03.00 p.m.
• Fault diagnosis and resolution
Your workshop is DIN EN 9002 certified and you are • Servicing and maintenance of the instruments
responsible for the repair of handpieces and contra-angle • Product safety requirements
handpieces, turbines, or motors.
35Trainings for dental service technicians I Instruments & Hygiene systems
Intensive training
SiroLaser Xtend, SiroLaser Advance
SiroLaser Blue
Target group Requirements testing personnel Required testing equipment
Service technician • Knowledge of the operating instructions for the • Tester for leakage current conforming
SiroLaser Xtend, SiroLaser Advance and SiroLaser Blue to IEC 60601-1
When is this the right choice for me? • Electrical technicians with several years of experience in • Optical power meter
You are interested in performing the prescribed safety the servicing and repair of digital and analog electrical > 10 W at 970 nm
checks on the following diode lasers: SiroLaser Xtend, devices +/− 15 nm with an accuracy of +/− 3%
SiroLaser Advance and SiroLaser Blue. You are also • In particular, several years of experience in the servicing • Calibration fibre
interested in learning new tips & tricks. and repair of optical electrical devices Plus repair equipment and spare parts
Goals/Content Laser safety in conformity with Duration and time
• Performance of the prescribed safety checks 3 days
• Installation and operation of the laser units
IEC 60825-1, including all annexes
SiroLaser Xtend, SiroLaser Advance
• Brief introduction to laser safety • Instruction of testing personnel by the laser safety and SiroLaser Blue
officer
• Safety issues relating to the products
• Compliance with safety precautions, e.g. wearing of
protective goggles, designation of the testing rooms Dates on demand
36Dates
Q1: 16.01.–17.01.2018
Q2: 28.06.–29.06.2018
Q3: 25.09.–26.09.2018
Q4: 27.11.–28.11.2018
Trainings for dental service technicians I Instruments & Hygiene systems
Special training
DAC Professional
Target group Goals/Content Duration and time
Generalist and hygiene systems specialist • Instructions for the assembly of hygiene systems 2 days
• Identification of functional sequences Day 1: 09.00 a.m. – 05.00 p.m.
Requirements for participation • Fault diagnosis and resolution Day 2: 08.30 a.m. – 04.00 p.m.
• Beginners in the field of hygiene systems • Servicing snd maintenance of the instruments
• Product safety requirements
37Blended Learning Training
Pure Classroom trainings
Competence stucture
Imaging systems
Basic training
Digitale Imaging
Product training Product training
Intraoral systems Orthophos Imaging
For service technicians who have already participated in the advanced trainings Sidexis XG, Orthophos XG and
Orthophos XG 3D, we offer a combined product training Sidexis 4 and Orthophos SL separately.
38Dates
Q1: 26.02.–27.02.2018
Q2: –
Q3: 17.09.–18.09.2018
Q4: –
Trainings for dental service technicians I Imaging systems
Basic training
Digital imaging
Target group Goals/Content Duration and time
Beginners in the field of digital Imaging • Principles of digital radiography Online Trainings and
• Product training for Dentsply Sirona imaging units admissontest: 65 mins
Requirements for participation • Factors affecting image quality
Classroom training: 2 days
• e-training network skills • Identification of the Sidexis 4 Software structure
Day 1: 10.00 a.m. – 04.30 p.m.
• e-training basic knowledge Imaging systems • Installation and configuration of Sidexis 4 within the
Day 2: 08.30 a.m. – 04.00 p.m.
network
• Professional use of Sidexis 4
• Data back-up and system recovery
• Product safety requirements
39Dates
Q1: 28.02.–02.03.2018
Q2: –
Q3: 19.09.–21.09.2018
Q4: –
Trainings for dental service technicians I Imaging systems
Product training
Intraoral systems
Target group Goals/Content Duration and time
Service technicians in the field of digital imaging • Becoming familiar with Dentsply Sirona intraoral imaging 2,5 days
systems Day 1: 14.00 a.m. – 04.00 p.m.
Requirements for participation • Installation and start-up of Heliodent Plus / Vario DG Day 2: 08.30 a.m. – 04.00 p.m.
• Basic training digital imaging • Service instructions for Heliodent Plus / Vario DG Day 3: 08.30 a.m. – 03.00 p.m.
• Installation and start-up of the Xios Plus and Xios XG
imaging systems (USB/Ethernet/WiFi-Interface) and
Systeme Xios Scan
• Heliodent Plus
• Identification of functional sequences
• Vario DG
• Product safety instructions
• Xios Plus
• Xios XG
• Xios Scan
40Dates
Q1: 19.03.–22.03.2018
Q2: 18.06.–21.06.2018
Q3: –
Q4: 08.10.-11.10.2018
Trainings for dental service technicians I Imaging systems
Product training
Orthophos Imaging Systems
Target group Goals/Content Duration and time
Technicians in the field of digital imaging • Getting familiar with the Orthophos product family Online Trainings and
• The basics of 2D / 3D x-ray technology admissontest: 35 mins
Requirements for participation • Instructions for installation, operation and technical set-up
Classroom training: 4 days
• Basic training digital imaging • Identification of functional sequences, fault diagnosis and
or Day 1: 10.00 a.m. – 04.00 p.m.
troubleshooting using the technical documentation
• Product training Sidexis 4/Xios Scan Day 2: 08.30 a.m. – 04.00 p.m.
• Adjustment and calibration 2D/3D
• e-training Orthophos - the product family and its target Day 3: 08.30 a.m. – 04.00 p.m.
• Acceptance and constancy testing 2D/3D
groups Day 4: 08.30 a.m. – 03.00 p.m.
• Product safety requirements
Systems
• Orthophos XG 3 / XG 5 / XG 3D Ready
• Orthophos XG 3D
• Orthophos SL 2D / 3D
41Dates
Q1: 26.03.–29.03.2018
Q2: –
Q3: 13.08.–16.08.2018
Q4: –
Trainings for dental service technicians I Imaging systems
Product training
Sidexis 4 and Orthophos SL
Target group Goals/Content Duration and time
Experienced technicians in the field of digital imaging • Becoming familiar with Sidexis 4 and Orthophos SL 5 days
• Installation and configuration of Sidexis 4 within the Day 1: 10.00 a.m. – 04.00 p.m.
Requirements for participation network Day 2: 08.30 a.m. – 04.00 p.m.
• Basic training digital imaging • Upgrade from Sidexis XG to Sidexis 4 Day 3: 08.30 a.m. – 04.00 p.m.
• Advanced training Sidexis XG • Becoming familiar with the 2D/3D software architecture Day 4: 08.30 a.m. – 04.00 p.m.
• Advanced training Orthophos XG • 2D/3D adjustment and calibration Day 5: 08.30 a.m. – 03.00 p.m.
• Advanced training Orthophos XG 3D • Instructions for installation, operation and technical
structure of Orthophos SL
• Product safety requirements
Systeme
• Sidexis 4
• Orthophos SL 2D
• Orthophos SL 3D
42Blended Learning Training
Pure Classroom trainings
Competence stucture
CAD/CAM systems
Product training Product training
CAD/CAM – CEREC CAD/CAM – inLab
43Dates
Q1: 26.02.–02.03.2018
Q2: 18.06.–22.06.2018
Q3: 17.09.–21.09.2018
Q4: –
Trainings for dental service technicians I CAD/CAM systems
Product training
CAD/CAM – CEREC
Target group Goals/Content Duration and time
CAD/CAM Service technicians • Basics dental CAD/CAM technique Online Trainings and
• Installation and start-up admissontest: 75 mins
Requirements for participation • Technical components Classroom training: 5 days
• e-training network basics • Circuit diagrams and service documents
• e-training CAD/CAM basic knowledge for Day 1: 10.00 a.m. – 04.00 p.m.
service technicians • Servicesoftware MC XL, CEREC AC, SpeedFire Day 2: 09.00 a.m. – 04.00 p.m.
• Troubleshooting using the service documents and Day 3: 09.00 a.m. – 04.00 p.m.
Systeme service software Day 4: 09.00 a.m. – 04.00 p.m.
Hardware: CEREC AC Bluecam + Omnicam, CEREC AF/AI, • Technical maintenance Day 5: 09.00 a.m. – 03.00 p.m.
CEREC MC/MC X, CEREC MC XL Premium, • Product safety requirements
CEREC SpeedFire
Software: CEREC, CEREC Premium CAM,
Sirona Connect
44Dates
Q1: 05.03.–09.03.2018
Q2: 25.06.–29.06.2018
Q3: 24.09.–28.09.2018
Q4: –
Trainings for dental service technicians I CAD/CAM systems
Product training
CAD/CAM – inLab
Target group Goals/Content Duration and time
CAD/CAM Service technicians • Basics of the inLab Software Online Trainings and
• Installation and start-up admissontest: 75 mins
Requirements for participation • Technical components Classroom training: 5 days
• e-training network basics • Circuit diagrams and service documents
• e-training CAD/CAM basic knowledge for Day 1: 10.00 a.m. – 04.00 p.m.
Servive technicians • Servicesoftware MC XL, MC X5, inEos X5 Day 2: 09.00 a.m. – 04.00 p.m.
• Troubleshooting using the service documents and Day 3: 09.00 a.m. – 04.00 p.m.
Systeme service software Day 4: 09.00 a.m. – 04.00 p.m.
Hardware: inEos X5, inLab MC XL, inLab MC X5, • Technical maintenance and service Day 5: 09.00 a.m. – 03.00 p.m.
inFire HTC speed • Product safety requirements
Software: inLab SW, inLab CAM
45How to get to the Dentsply Sirona
Dental Academy
Darm-
Dentsply Sirona is located
stadt
BAB 5 FROM at the heart of the Rhine/
FRANKFURT Main/Neckar business
1 region within easy reach
DARMSTADT B3
of Frankfurt Airport.
N Europa-Allee
Odenwald
B 47
Michelstadt
BAB
5 Schwanheimer Str. DB 3
BENSHEIM
ße
nstra 2
Hage Dammstraße
aße
h - St r B3
rt- Bosc B 47
Robe tr.
Ber
er S
Rin
orms
line
g
W
r
EXIT
B 47
Fa
BENSHEIM
Address for visitors:
brik
llee P
str
ki-A Dentsply Sirona The entrance for guests is
Ber
u
.
4 Suz -Str
. Main Gate located in the Werner-von-
ens
line
BAB m
Al
67 -Sie Fabrikstraße 31 Siemens-Strasse 4. A limited
r-v.
be
r Ri
erne
rt
Worms W number of parking facilities is
-E
ng
B3
in
Lorsch available close to the entrance.
st
BAB
ei
5 Additional parking facilities are
n-
Al
available in the Fabrikstraße 31
le
e
on a designated guest parking
lot.
Heppenheim
Heidelberg Address for
BAB 5 FROM
HEIDELBERG corresondence/
deliveries:
1 Alleehotel – Europa Allee 45, Phone +49 (0)6251 105-0 Sirona Dental Services GmbH
2 Hotel Felix – Dammstraße 46, Phone +49 (0)6251 80060 Fabrikstraße 31
3 Hotel Bacchus – Rodensteinstraße 30, Phone +49 (0)6251 39091 D-64625 Bensheim
4 Hotel Tobbaccon – Albert-Einstein-Allee 7, Phone +49 (0)6251 944970 E-Mail: akademie@sirona.de
www.dentsplysirona-
dental-academy.com
46Subject to technical changes and errors in the text, Order No. M4-B934-01-7600, Printed in Germany, Dispo No. 04600, WS 1117.V1
Procedural Solutions
Preventive
Restorative
Orthodontics
Endodontics
Implants
Prosthetics
Enabling Technologie
CAD/CAM
Dentsply Sirona Imaging
Sirona Dental Systems GmbH Treatment Centers
Fabrikstraße 31, 64625 Bensheim, Germany Instruments
dentsplysirona.comYou can also read
