Trainings 2019 Dentsply Sirona Academy - Dentsply Sirona Dental Academy
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Dentsply Sirona Academy Trainings 2019
Contents
Trainings for dental sales representatives
Treatment centers........................................................................................................................................................13
Instruments & Hygiene systems............................................................................................................................ 17
Imaging systems...........................................................................................................................................................18
Integrated Implantology......................................................................................................................................... 20
CAD/CAM systems for the dentist......................................................................................................................21
CAD/CAM systems for the dental laboratory...............................................................................................23
Trainings for dental service technicians
Treatment centers.......................................................................................................................................................29
Instruments & Hygiene systems...........................................................................................................................35
Imaging systems..........................................................................................................................................................39
CAD/CAM systems.................................................................................................................................................... 44
02
Welcome!
In 2018, we have newly designed and extended our
Academy. The showroom was rebuilt and complemented
by numerous products. Also, we have created a complete
new area for clinical trainings for dentists.
Of course, in 2019 we also offer various product related
trainings for sales representatives and service technicians.
In this brochure you can find the whole range of our offer.
If you have any questions, please feel free to contact our
training organization team!
We are looking forward to receiving your registrations and
to welcoming you in our trainings.
Kind regards,
Yours Michael Glemser
Michael Glemser, Director
Dentsply Sirona Academy
03
Blended Learning
The best of both worlds Methodology and didactics
With Blended Learning, Dentsply Sirona has established a training method The material has been newly designed and well-prepared for Blended
for you that combines the flexibility of modern e-learning with the benefits Training. For you as a training participant, the didactics and methodology
of classroom events and practical training. For this method, the learning are very flexible. Depending on the learning Content, different media
Contents have been newly developed based on innovative learning (image, video, sound, animation, text) are used that appeal to different
methods and media, and the classroom and online phases have been types of learners with a wide variety of tasks (practical relevance,
optimally coordinated. This form of integrated training focuses on the basic theoretical access, individual and group work, games, etc.). In combination
understanding of each knowledge area and its contexts. with practical learning and exchanging experiences during training, this
method offers you a very diverse and effective way of learning.
This new training concept allows you to absorb the material more quickly,
gain a deeper understanding and apply it more effectively. This has been
proven by many neuroscientific findings over the past few years.
Blended
Learning
Trainings
04
And this is how it works ...
With Blended Learning, you can decide when and where
you would like to learn. You deDates the Contents you wish
to focus on and the learning speed. You can take part in
the practical training at Dentsply Sirona at the right time
according to your level of knowledge. You will benefit from
having the same prior knowledge as all participants
because there is more time for in-depth practical training
and knowledge transfer, which accelerates learning
progress. This allows you to get the best from the training.
Blended Learning
• is a completely new training method at Dentsply
Sirona
• combines the benefits of classroom events with the
flexibility of e-learning
• combines different learning methods and media,
precisely coordinating classroom and online phases
• is very efficient as all participants have the same prior
knowledge and there is more time for the practical
application of products during classroom training.
05
Organisation Team
Dentsply Sirona Academy
From left to right:
Sonja Laske, Christine Stockmann, Bettina
Koller, Nicole Bohlken, Brigitte Singer, Sigrid
Daubenthaler-Greger, Tina Ensinger.
06
Dentsply Sirona Academy
Registration process and what you need
to know
Blended Learning Trainings:
Confirmation of training
after passed e-training
Online registration Confirmation of receipt Confirmation of training Classroom training Final test
Blended Learning Trainings:
Confirmation of receipt with link
to the correspondin e-training
Registration Cancellation Hotel cost
Please register on If insufficient registrations are received, we Service technicians are required to contribute
www.dentsplysirona-dental-academy.com. reserve the right to cancel or postpone a € 41.– per night towards the costs of accommo-
planned training course. You can cancel your dations. This amount must be paid to the hotel
registration free of charge up to four weeks prior directly. In the event of late cancellation (i.e. 2
Confirmation of receipt to the scheduled start of the course. If you working days prior to the start of the course)
Training places will be awarded on a first come, cancel up to two weeks in advance, you will be you will be required to pay the hotel costs in full.
first served basis. Confirmation of receipt will be required to pay 50% of the course fee. In the
sent to you promptly. In blended learning event of cancellations made thereafter, the full
trainings with link to the corresponding course fee will be charged.
Catering
e-training. The course includes lunch and all beverages
consumed during the breaks.
Hotel reservation
Confirmation of training We will be glad to reserve hotel accommoda-
Training confirmation of reservation will be tions on your behalf. We will inform you of the
dispatched no later than three weeks prior to name of the hotel together with the confirmation
scheduled date of the training course. In blended of registration.
learning trainings only after you have passed the
e-training. If the course is already fully booked,
we will be glad to offer you alternative Dates.
07
Dentsply Sirona’s
learning platform
What options are offered by our learning
platform?
Your personal profile allows you to book and
manage your individual training program,
complete e-trainings and use video podcasts.
You can easily look over the training program on
our learning platform and find out about the
available places on the training courses directly.
This is how it works ….
Go to www.dentsplysirona-dental-academy.com
to access our learning platform.
1 Registration 2 Login
The “New user” screen video on the homepage The “First Login” screen video demonstrates the If you have any questions,
gives you a step-by-step explanation of the login process and explains the first steps on the please get in touch with
registration process. Your registration details are platform. our training consultants.
checked and you will receive your access data by
email. You now have the option of looking at the training We look forward to
courses for dental sales representatives and dental receiving your registration!
service technicians under “Our offer” and directly
booking a place on the course. The “Course booking”
screen video will assist you further with this.
08
Trainings for
dental sales representatives
What's new? Training consultation
• The combitraining for beginners and generalists will not be offered Sigrid Daubenthaler-Greger
anymore. Head of international training organization
Phone +49 (0)6251 16 3666
E-mail: sigrid.daubenthaler-greger@dentsplysirona.com
Christine Stockmann
Training consultation and organization
Phone +49 (0)6251 16 2447
E-mail: christine.stockmann@dentsplysirona.com
9
Trainer Team for Dental
Sales Representatitves
From left to right:
Christine Weidner, Mario Bomba,
John Philip, Katja Haack
10Online training courses
Dental sales representatives
Basic principles of hygiene Orthophos SL – The innovative X-ray unit
This e-training course gives you basic knowledge on hygiene in dental In this e-training you will learn about the unique image quality of the
practices and provides you with possible ways to start a sales talk and give Orthophos SL, you get to know the intuitive workflow with Orthophos SL
good arguments. and you will find out the features of the Orthophos SL.
Training duration: approx. 45 mins Training duration: approx. 30 mins
SiroInspect Training duration: approx. 20 mins Intraoral Imaging systems
This e-training course gives you basic knowledge of intraoral radiography.
Basic principles of Imaging You will learn what intraoral radiography involves and what factors are
decisive for the image quality. You will also get to know the range of
This e-training course provides you with basic knowledge on X-rays. You
products that you can use for intraoral radiography.
will learn what X-rays are, how they are created and how they behave in
the body. You will also find out how to assess the radiation dose, what Training duration: approx. 25 mins
makes a good quality X-ray image and what X-ray systems are used in
dentistry. 3D and panoramic X-ray
Training duration: approx. ca. 25 mins This e-training course gives you basic knowledge of 2D and 3D X-rays. You
will find out about the different X-ray methods, what exactly they show
Selling the Orthophos SL and what diagnostic possibilities they offer. Furthermore, you will get to
know the various products that can be used for 2D and 3D X-rays.
In this e-training module you will learn about the unique features of the
Orthophos SL; how to persuade customers to purchase the Orthophos SL; Training duration: approx. 30 mins
how to calculate the break-even point and use Return on Investment as a
selling point; how to deal with objections raised by your customers.
Training duration: approx. 30 mins
Sidexis 4 – The software
In this E-Training you will get to know the new software Sidexis 4. You will
learn about the areas of application, the structure and the software
features of Sidexis 4.
Training duration: approx. 25 mins
11Online training courses
Dental sales representatives
Orthophos – The product portfolio and its target groups Cerec Module A: Basic principles of prosthetic dentistry
In this e-training you will learn about which extra-oral X-ray units Dentsply This e-training course teaches you about the anatomy of the tooth, the
Sirona offers, what technical features they share and to what extent they unique notation system for teeth, dental prosthesis options and the
differ from each other. process of creating traditional dental prostheses compared with dental
Training duration: approx. 25 mins prostheses created with CEREC.
Training duration: approx. 65 mins
Cerec Ortho
• Workflow of orthodontists Cerec Module B: Basic principles of the cerec procedure
• About the product that is CEREC Ortho, In diesem E-training lernen Sie das CAD/CAM-Portfolio sowie den CEREC
Prozess von Dentsply Sirona kennen. Ausserdem erhalten Sie eine Über-
• The benefits CEREC Ortho provides and
sicht der Materialien für CEREC, sowie Informationen über Unterschiede in
• How to approach dentists regarding CEREC Ortho der Präperation für Metall und Keramik.
Training duration: approx. 25 mins Training duration: approx. 55 mins
How to sell CEREC successfully Cerec Module C: CEREC Materials
• Module 1: The CEREC Sales Proces In this e-training course, you will get to know the CAD/CAM materials from
• Module 2: The "Why" of CEREC leading material manufacturers: Dentsply Sirona materials for CEREC
• Module 3: Basic Principles of Dental Anatomy and Prosthetic Dentistry Classic, CEREC Advanced and CEREC Premium. You will also be given an
introduction to the possibilities available from the production center at
• Module 4: Digital vs. Conventional Production of Dental Prostheses infiniDent.
• Module 5: The CEREC Process and its Benefits Training duration: approx. 100 mins
• Module 6: How to Identify and Communicate with Leads
Training duration: approx. 30 mins
12Dates
Q1: 20.-21.03.2019
Q3: 26.-27.08.2019
Trainings for dental sales representatives I Treatment Centers
Basic training – from product knowledge to customer benefits
Treatment Centers
Target group Content Duration and time
Generalist, treatment center specialist • Overview of the Dentsply Sirona product portfolio for 2 days
treatment centers: The switch to the digital world with Day 1: 10.00 a.m. – 05.00 p.m.
Requirements for participation Teneo, Sinius and Intego Day 2: 09.00 a.m. – 05.00 p.m.
You are entering the world of Dentsply Sirona treatment • Give precise advice: Analysis of the individual buying
centers. You want to expand your knowledge of the motives and using product benefits to convince
topics of design, ergonomics and comfort in Dentsply customers:Teneo "Innovation in perfect harmony"
Sirona’s product range of treatment centers. • News Dentsply Sirona treatment centers
• Start using integrated digital solutions for an optimal
Goals workflow: Endodontics and implantology
After this training course, you will • Infection control: safety made simple. Integrated func-
• have extensive product knowledge regarding Dentsply tions for care and cleaning
Sirona’s treatment centers.
• The Dentsply Sirona ergonomics concept for perfect
• be able to give your customers professional and reliable
results
advice.
• effectively transfer the customer benefits into the world • Product safety requirements
of the dental practice.
• confidently explain the easy operating concept of the
integrated functions and the benefits of a digital work-
flow to your customers.
13Dates
Q2: 28.05.2019
Q3: 26.09.2019
Trainings for dental sales representatives I Treatment Centers
Theme Day Digital Workflow
Integrated Endodontics and Implantology –
Teneo and Sinius
Zielgruppe • Responding to concerns and objections in a confident Duration and time
and specific way
Generalist, treatment center specialist 1 day
09.00 a.m. – 05.00 p.m.
Content
Requirements for participation
• Integrated endodontics step-by-step
You already have solid experience in selling Dentsply Sirona
treatment centers. You have attended the basic training • Basics of endodontics
and want to learn even more about the Teneo and Sinius • Basics of implantology
premium products. • Target group-oriented sales: Win your customers over
with product advantages and present products in a
Goals confident manner
After this training course, you will • Professional approach to handling objections
• have in-depth knowledge of the product portfolio and be • Product safety requirements
able to give advice and sell in a solution-oriented manner
• be able to give your customers reliable advice during
sales consultations regarding the solution of integrated
endodontics and implantology
14Dates
Q2: 27.05.2019
Q3: 25.09.2019
Trainings for dental sales representatives I Treatment Centers
Theme Day Ergonomics and Hygiene
Treatment in perfect balance – Teneo, Sinius, Intego –
safety thanks to simple hygiene
Target group Content Duration and time
Generalist, treatment center specialist Module: Ergonomics - Well-balanced treatments 1 day
• Ergonomic basics 10.00 a.m. – 05.00 p.m.
Requirements for participation • Know-how: Sales arguments - the easy way to sell ergonomics
• You already have solid experience in selling Dentsply Sirona • The Dentsply Sirona ergonomics concept: Optical ergonomics at
treatment centers. the treatment center
• You have attended the basic training and want to learn even
• Ergonomic positioning rules: patient positioning and head
more about ergonomics and hygiene using the Teneo, Sinius and
position
Intego as examples.
• The 10 golden rules of ergonomics for consultations
Goals Module: Infection control - It is so easy to be on the safe side
After this training course, you will
• The basics for hygienic processing
• be able to offer ideas and tips in your sales consultations for
healthy and efficient treatments based on ergonomic principles. • Tips for the cleaning and care of Dentsply Sirona treatment
• know how to optimize dental workflows and make them even centers
more efficient using the integrated ergonomic functions offered • Exercises on how to handle the hygiene functions.
by Teneo, Sinius and Intego. • Product safety requirements
• have an overview of the rules for caring for and cleaning
treatment centers. 15Dates
Q3: 27.09.2019
Trainings for dental sales representatives I Treatment Centers
Theme Day Professional Equipment Handover
Dentsply Sirona Treatment centers
Teneo, Sinius, Intego
Target Group Content Duration and time
Generalist, treatment center specialist • Focal points of the professional handover of treatment 1 day
centers 09.00 a.m. – 05.00 p.m.
Requirements for participation • Development of a structured plan for handovers in line
You already have solid experience in selling Dentsply Sirona with best practice
treatment centers. • Tips and tricks for equipment handovers
• Exercises to practice different handover scenarios,
depending on the treatment center and user type
Goals
• Development of the right questions for cross-selling
After this training course, you will
• Product safety requirements
• be able to hand over equipment professionally as an
important part of the after-sales process
• be able to explain the simple operation of the treatment
center in a confident and structured manner.
• be able to use the equipment handover as a good
opportunity for cross-selling.
16Termine
Q3: 29.-30.08.2019
Q4: 02.-03.12.2019
Trainings for dental sales representatives I Instruments & Hygiene systems
Special training
Instruments, hygiene systems, and innovative special systems
Target group Contents Duration and time
Instrument specialists • Specialization of the most important applications in 2 days
dentistry Day 1: 10.00 a.m. – 05.00 p.m.
Requirements for participation • Lightweight, low-noise, high-performance – Dentsply Day 2: 09.00 a.m. – 03:30 p.m.
• You already have solid knowledge in selling Sirona instruments in practice routine: cavity preparation,
dental capital goods endodontics, periodontology, and surgery
• You have ideally completed the e-training • Dentsply Sirona hygiene products: product properties
course in "Hygiene basics" and customer value of the DAC Universal,
DAC Professional, DAC Premium, SiroSeal
Objectives • Innovations in Dentsply Sirona instruments
After this training course, you will • Various options for laser therapy:
SiroLaser Blue diode laser
• have in-depth, up-to-date knowledge of the
Dentsply Sirona instrument line. • Analysis of motives for buying and professional advice
for the Dentsply Sirona instrument portfolio
• know how to present the specific benefits of the
hygiene systems. • Product safety instructions
• be familiar with the various solutions and be able
to give user-specific advice.
17Dates
Q2: 03.-04.04.2019
Q4: 14.-15.10.2019
Trainings for dental sales representatives I Imaging systems
Basic Training
Imaging systems
Target group Content Duration and time
Generalist • Basic principles of radiography and presentation of Online trainings and
the various imaging techniques (IO/2D/3D) admission test: 40 min
Requirements for participation • Brief introduction to the anatomy of the human mouth
and jaw Classroom training: 2 days
• E-training Basic principles of imaging
• Intraoral and panoramic imaging, including positioning Day 1: 10.00 a.m. – 05.00 p.m.
exercises Day 2: 09.00 a.m. – 04.00 p.m.
Goals • The digital imaging family (intraoral/panoramic/dvt)
After this training course, you will – Product benefits
• have extensive knowledge of the products in the digital – Target group selection
imaging family. – Intuitive operation of the imaging systems
• know how to address your customers and convince – positioning exercices
them of the product benefits. • Intensive training Orthophos SL
• be able to give professional and Target group-specific • Getting to know the imaging software Sidexis 4
advice.
• Introduction to the topic of “Integrated Implantology”
• Wireless digitalising – how does it work?
• Product safety instructions
18Dates
Q2: 20.05.-21.05.2019
Q4: 28.10.-29.10.2019
Trainings for dental sales representatives I Imaging systems
Advanced training
Imaging systems
Target group Content Duration and time
Generalist, Imaging specialist • Consolidation of knowledge and skills in 2 days
panoramic, intraoral and 3D imaging Day 1: 10.00 a.m. – 05.00 p.m.
Requirements for participation – Hands-on training with the devices Day 2: 09.00 a.m. – 04.00 p.m.
You have already gained initial experience with Dentsply – Selling to a specific Target group
Sirona’s imaging systems available on the market. • Handing over devices
• Factors affecting image quality
Goals • Working with the imaging software
After this training course, you will • Software solutions:
• have an in-depth knowledge of the product range and - Integrated implantology
be able to advise and sell in a solution-oriented manner. - SICAT Air, SICAT Function, SICAT Endo
• be able to convince your customers of the product • Product safety instructions
benefits in sales talks.
• be able to identify customer-related objections and
find solutions to them.
19Dates
Q2: 29.04.-30.04.2019
Q4: 06.11.-07.11.2019
Trainings for dental sales representatives I Integrated Implantology
Special training
Integrated implantology
Target group • be familiar with the various surgical guide solutions and Duration and time
be able to give user-specific advice.
CEREC specialist, Imaging specialist 2 days
• be able to impress your customers and convince them of
Day 1: 10.00 a.m. – 05.00 p.m.
Requirements for participation Dentsply Sirona’s solution concept.
Day 2: 09.00 a.m. – 04.00 p.m.
• Basic Training CEREC Content
• Basic Training Imaging Integrated implantology step-by-step
• You have ideally completed the following e-training • Basic principles of implantology
courses:
• Prosthetic planning – a customized crown with CEREC
– CEREC meets Galileos – Success with CmG
– Understanding CmG – To differentiate the integrated • Surgical planning – from the diagnosis through to
implantology of Dentsply Sirona intuitive implant planning
• Patient consultation – using x-ray software to explain
Goals treatment processes
After this training course, you will • Implementation – Reliability and time savings when
• be able to give your customers reliable advice regarding placing implants with surgical guides from SICAT and
the solution of integrated implantology. Dentsply Sirona
• be able to convincingly demonstrate the steps required • The final restoration – producing the abutment andcrown
for the digital workflow in the imaging software and • Target group-specific selling – convince your customers
CEREC software. reliably and specifically with benefits
• Product safety instructionmit Vorteilen und Nutzen 20Dates
Q2: 01.04.-02.04.2019
05.06.-06.06.2019
Q4: 16.10.-17.10.2019
Trainings for dental sales representatives I CAD/CAM systems for the dentist
Basic Training – from the product to the benefits
CEREC
Target group Duration and time
Generalist, CEREC specialist (beginner) Content 2 days
Day 1: 10.00 a.m. – 05.00 p.m.
• How CEREC supports the practice workflow –
Requirements for participation conventional vs. digital workflow Day 2: 09.00 a.m. – 04.00 p.m.
You have ideally completed the following e-training
• Your first own experiences with CEREC
courses: CEREC modules A and B
• Innovative solutions for practices & labs – placing
CEREC in Dentsply Sirona’s CAD/CAM product range
Goals • Analysis of individual buying motives and getting to
After this training course, you will know the Target groups
• have comprehensive product know-how and have gained • Profitability of CEREC
sales arguments and software experience.
• Introduction into the increasing fields implantology and
• know how to address your customers and be able to orthodontics
convince them of the product benefits.
• Product safety instructions
• be able to impress your customers so that you can
demonstrate CEREC to them.
• be able to give professional and Target group-specific
advice.
21Dates
Q2: 27.05.-28.05.2019
Q4: 23.10.-24.10.2019
Trainings for dental sales representatives I CAD/CAM systems for the dentist
Advanced training – from the product to the solution
CEREC
Target group • be famililar with the current materials Duration and time
CEREC specialistt • be able to recognize the buying motives and respond to 2 days
the specializations of the practices.
Day 1: 10.00 a.m. – 05.00 p.m.
Requirements for participation • be able to identify customer-related objections and find
solutions to them. Day 2: 09.00 a.m. – 04.00 p.m.
• Basic training CEREC
• You have already gained initial experience with CEREC
on the market
Content
• Restorations – Practical use of the CEREC and CEREC
• You have ideally completed the following e-training
Premium software
courses: CEREC modules A – C
• Implantology – Surgical guide and prosthetic restoration
• Orthodontics – introduction to the Target group and
Goals practical use of the CEREC Ortho software
After this training course, you will
• Target group-specific advice for products and materials
• have an in-depth knowledge of the product range and be
• Use benefits to convince customers confidently and
able to advise and sell in a solution-oriented manner.
specifically
• have an extensive knowledge of the software and its
• Product safety instructions
benefits
22Dates
Q1: 20.02.2019
Q3: 25.09.2019
Trainings for dental sales representatives I CAD/CAM systems for the dental laboratory
Basic Training
inLab
Target group • have required the necessary knowledge and the ability to Duration and time
do a complete inLab demonstration.
Generalist, CEREC/inLab specialist 1 day
• know how to utilize the new product positioning and how
10.00 a.m. – 05.00 p.m.
to convince customers of the benefits of the inLab
Requirements for participation system.
You have ideally completed the following e-training
courses:
• CEREC module A – Basic principles of prosthetic Content
dentistry • inEos X5 – One scanner. All possibilities.
• CEREC module B – Basic principles of the CEREC • inLab software: new digital solutions
procedure • Unique selling points of inLab compared to competitors’
products
Goals • Summary and particularities of the materials
After this training course, you will • Product safety instructions
• have extensive product knowledge and will have pre-
pared sales arguments and gained software knowledge.
• be given in-depth information about the currently
available laboratory materials.
23Dates
Q1: 21.-22.02.2019
Q3: 26.-27.09.2019
Trainings for dental sales representatives I CAD/CAM systems for the dental laboratory
Advanced training
inLab
Target group Content Duration and time
inLab specialist • inLab Software – All CAD/CAM News 2 days
• Data import and export Day 1: 10.00 a.m. – 05.00 p.m.
Requirements for participation • Price strategy Day 2: 09.00 a.m. – 04.00 p.m.
• Basic traning in Lab • Integrated Implantology – from the planning up to the
pruduction of the surgical guide
Goals • Sirona Connect and its extended possibilities
After this training course, you will • Product safety requirements
• have extensive knowledge of the latest inLab software with
the new modules and open system as well as the benefits
and advantages that come along with the software.
• have prepared sales arguments and a comprehensive
analysis of competitors.
• know how to utilize the new product positioning and how to
convince the customers of the benefits of the inLab system.
24Trainings for
dental service technicians
What´s new? Training consultation
• Marianne Schmidt has retired. Her successor is Sonja Laske. Nicole Bohlken
Training consultation and organization
Phone +49(0)6251 16 3510
E-mail: nicole.bohlken@dentsplysirona.com
Sonja Laske
Training consultation and organization
Phone +49 (0)6251 16 2510
E-mail: sonja.laske@dentsplysirona.com
25Trainer team for
dental service technicians
Back row from left to right:
Ralph Meier, Patrick Wolf, Carsten Gärtner,
Sebastian Schaefer
Front row from left to right:
Karl-Heinz Lenhardt, Volker Pabst
Not on the picture: Stefan Wolz
26Online training courses / Installation support / Videos
Dental service technicians
Network basics • How the camera should work
This e-training course will introduce you to the basic ideas and coherences • Putting treatment center back together
of computer networking: You will learn what a network is, you will get an Training duration: approx. 50 mins
overview of the different hardware components integral to a network, you
will get to know the chief transmission protocol to get data flowing and
you will come to understand which steps are necessary to register your Technical basics treatment centers
appliance to the network. This course will explain you the technical basics for Dentsply Sirona
treatment centers. Please note you need to complete module 1 to take a
look at module 2 and to complete module 2 to take a look at module 3.
Training duration: approx. 30 mins When you are finished, please take our final test. You have two tries for the
final test.
Installing a SiroCam on an Intego, Sinius or Teneo Training duration: approx. 105 mins
The e-training modules in this course show how to install the Dentsply
Sirona SiroCam on an Intego, Sinius or Teneo treatment center. We highly
recommend you work through the modules in sequence before starting the
final test. The course is considered completed sucessfully when you pass Installation support videos:
the final test. • Intego, Intego Pro, Intego retrofit
• Teneo
Module 1 – Making connections / 25 mins
• LEDView Plus Retrofit set
• Introduction
• inLab MC X5
• Why connect to the network?
• How to make the hardware connections and configurations
Module 2 – Check connections / 7 mins
• Network connection
• USB & HDMI
• Camera driver
Module 3 – Software installation / 13 mins
• Deactivate power options
• Siucom Plus and Sivision connect
• Configuring Sidexis 4
Module 4 – How it should work / 5 mins
27Blended Learning Training
Pure Classroom Training
Competence stucture
Treatment Centers
Basic training
Treatment Centers
(including Intego family)
Product training Product training Product training Product training
Teneo Sinius C+ family Intego family
inclusive C8+
28Dates
Q1: 28.-31.01.2019
Q2: 13.-16.05.2019
Q3: 01.-04.07.2019
Q4: 02.-05.09.2019
Trainings for dental service technicians I Treatment Centers
Basic Training
Treatment Centers (including Intego family)
Target group Goals/Content Duration and time
Generalist and newcomers in the treatment center field • Fundamentals of dental technology Online Trainings and
admissontest: 105 mins
• Installation of Intego
Requirements for participation • Operation of the treatment centers Classroom training: 4 days
• e-training technical basics treatment centers • Troubleshooting using the circuit diagrams and service- Day 1: 10.00 a.m. – 04.30 p.m.
• e-training network basics manual
Day 2: 08.30 a.m. – 04.30 p.m.
• Annual and 5-yearly inspection of the amalgam separator
Day 3: 08.30 a.m. – 04.30 p.m.
• Instructions for carrying out annual maintenance
Day 4: 08.30 a.m. – 03.00 p.m.
• Presentation of Sivision digital/DUMC
• Product safety requirements
29Dates
Q1: 20.-22.02.2019
Q4: 16.-18.10.2019
Trainings for dental service technicians I Treatment Centers
Product training
Teneo
Target group Goals/Content Duration and time
Treatment center specialist • Installation and functional testing of SiroCam and Online Trainings and
SiroCam AF admissontest: 95 mins
Requirements for participation • Troubleshooting using the circuit diagrams and service
software Classroom training: 2,5 days
• Basic training treatment centers (incl. Intego family)
• Annual and 5-yearly inspection of the amalgam separator Day 1: 10.00 a.m. – 04.30 p.m.
• e-training connection of a SiroCam to Intego, Sinius or
Teneo • Instructions for carrying out annual maintenance Day 2: 08.30 a.m. – 04.00 p.m.
• Installation and operation of Siucom+ and Sivision connect Day 3: 08:30 a.m. – 02.00 p.m.
• Installation and operation DUMC
• Connection/integration of Teneo within the network
• Installation and functional testing of the SiroCam AF and
AF+ camera
• Product safety requirements
30Dates
Q1: 18.-19.02.2019
Q4: 14.-15.10.2019
Trainings for dental service technicians I Treatment Centers
Product training
Intego family
Target group Goals/Content Duration and time
Treatment center specialist • Introduction of the Intego Ambidextrous 2 days
• Troubleshooting by means of wiring references, service Day 1: 10.00 a.m. – 04.30 p.m.
Requirements for participation • Manuals and service software Day 2: 08.30 a.m. – 03.00 p.m.
• Basic training treatment centers • One-year and 5-year testing of the amalgam separator
• Notes concerning the annual maintenance procedure
• Installation and operation of Siucom+ and Sivision connect
• Connection/integration of Intego within the network
• Installation and functional testing of the SiroCam AF/F
camera
• Product safety requirements
31Trainings for dental service technicians I Treatment Centers
Product training
C+ family (including C8+)
Target group Goals/Content Duration and time
Treatment center specialist • Troubleshooting using the circuit diagrams and service 2 days
manual Day 1: 10.00 a.m. – 04.30 p.m.
Requirements for participation • Hands-on training on the treatment center, tips regarding- Day 2: 08.30 a.m. – 04.00 p.m.
• Basic training treatment centers equipment handover
• Instructions for carrying out annual maintenance
Dates on demand
• Sivision 3
• Product safety requirements
32Trainings for dental service technicians I Treatment Centers
Product training
Sinius
Target group Goals/Content Duration and time
Treatment center specialist • Installation and functional testing of SiroCam and 2 days
SiroCam AF Day 1: 10.00 a.m. – 04.30 p.m.
Requirements for participation • Troubleshooting using the circuit diagrams and service Day 2: 08.30 a.m. – 04.00 p.m.
• Basic training treatment centers (incl. Intego family) software
• Annual and 5-yearly inspection of the amalgam separator
• Instructions for carrying out annual maintenance Dates on demand
• Installation and operation of Siucom+ and Sivision connect
• Installation and operation DUMC
• Connection/integration of Teneo within the network
• Installation and functional testing of the SiroCam AF and
AF+ camera
• Product safety requirements
33Competence stucture
Instruments
Special training Intensive training
Instruments SiroLaser Xtend / SiroLaser Advance /
SiroLaser Advance Plus / SiroLaser Blue
Competence stucture
Hygiene systems
Special training
DAC Professional / DAC Premium
34Dates
Q1: 14.-15.02.2019
Q2: 11.-12.04.2019
Q3: 17.-18.06.2019
Q4: 24.-25.10.2019
Trainings for dental service technicians I Instruments & Hygiene systems
Special training
Instruments
Target group Goals/Content Duration and time
Generalist and instruments specialist • Instructions for the assembly and disassembly of the 2 days
instruments Day 1: 09.00 a.m. – 05.00 p.m.
Requirements for participation • Identification of functional sequences
Day 2: 08.30 a.m. – 03.00 p.m.
• Fault diagnosis and resolution
Your workshop is DIN EN 9002 certified and you are • Servicing and maintenance of the instruments
responsible for the repair of handpieces and contra-angle • Product safety requirements
handpieces, turbines, or motors.
35Dates
Q2: 21.-23.05.2019
Q3: 24.-26.09.2019
Trainings for dental service technicians I Instruments & Hygiene systems
Intensive training Laser safety in conformity with
IEC 60825-1, including all annexes
SiroLaser Xtend, SiroLaser Advance,
• Instruction of testing personnel by the
laser safety officer
• Compliance with safety precautions, e.g.
wearing of protective goggles, designation
SiroLaser Advance Plus, SiroLaser Blue of the testing rooms
Target group Requirements testing personnel Duration and time
Service technician • Knowledge of the operating instructions for the 3 days
SiroLaser Xtend, SiroLaser Advance / Advance Plus and Day 1: 10.00a.m. – 3.00 p.m.
When is this the right choice for me? SiroLaser Blue Day 2: 08.30a.m. – 4.00 p.m.
• Electrical technicians with several years of experience in Day 3: 08.30a.m. – 3.00p.m.
You are interested in performing the prescribed safety
checks on the following diode lasers: SiroLaser Xtend, the servicing and repair of digital and analog electrical
devices Modular dates possible on request
SiroLaser Advance / Advance Plus and SiroLaser Blue. e.g.only SiroLaser Blue/SiroLaser
You are also interested in learning new tips & tricks. • In particular, several years of experience in the servicing
Advance Plus (duration 1,5 days)
and repair of optical electrical devices
Goals/Content
• Instructions for the installation and operation
Required testing equipment
of the laser units • Tester for leakage current conforming to IEC 60601-1
• Identification of functional sequences • Optical power meter > 10 W at 970 nm
• Fault diagnosis and troubleshooting/repair/calibration +/− 15 nm with an accuracy of +/− 3%
• Brief introduction to laser safety • Calibration fibre
• Product saftey requirements
Plus repair equipment and spare parts
36Dates
Q1: 20.-21.02.2019
Q2: 12.-13.06.2019
Q3: 12.-13.09.2019
Q4: 26.-27.11.2019
Trainings for dental service technicians I Instruments & Hygiene systems
Special training
DAC Professional / Dac Premium
Target group Goals/Content Duration and time
Generalist and hygiene systems specialist • Overview 2 days
• Installation Day 1: 09.00 a.m. – 05.00 p.m.
Requirements for participation • Construction Day 2: 08.30 a.m. – 04.00 p.m.
• Beginners in the field of hygiene systems • Program sequence
• Pipe diagram/views
• Troubleshooting
• Software
• Maintenance
• Product safety requirements
37Blended Learning Training
Pure Classroom trainings
Competence stucture
Imaging systems
Basic training
Digitale Imaging
Product training Product training
Intraoral systems Orthophos Imaging
For service technicians who have already participated in the advanced trainings Sidexis XG, Orthophos XG and
Orthophos XG 3D, we offer a combined product training Sidexis 4 and Orthophos SL separately.
38Dates
Q1: 11.-12.02.2019
Q3: 12.-13.08.2019
Trainings for dental service technicians I Imaging systems
Basic training
Digital imaging
Target group Goals/Content Duration and time
Beginners in the field of digital Imaging • Principles of digital radiography Online Trainings and
• Product training for Dentsply Sirona imaging units admissontest: 65 mins
Requirements for participation • Factors affecting image quality
Classroom training: 2 days
• e-training network skills • Identification of the Sidexis 4 Software structure
Day 1: 10.00 a.m. – 04.30 p.m.
• e-training basic knowledge Imaging systems • Installation and configuration of Sidexis 4 within the
Day 2: 08.30 a.m. – 04.00 p.m.
network
• Professional use of Sidexis 4
• Data back-up and system recovery
• Product safety requirements
39Dates
Q1: 13.-15.02.2019
Q3: 14.-16.08.2019
Trainings for dental service technicians I Imaging systems
Product training
Intraoral systems
Target group Goals/Content Duration and time
Service technicians in the field of digital imaging • Becoming familiar with Dentsply Sirona intraoral imaging 2,5 days
systems Day 1: 14.00 a.m. – 04.00 p.m.
Requirements for participation • Installation and start-up of Heliodent Plus / Vario DG Day 2: 08.30 a.m. – 04.00 p.m.
• Basic training digital imaging • Service instructions for Heliodent Plus / Vario DG Day 3: 08.30 a.m. – 03.00 p.m.
• Installation and start-up of the Xios Plus and Xios XG
imaging systems (USB/Ethernet/WiFi-Interface) and
Systeme Xios Scan
• Heliodent Plus
• Identification of functional sequences
• Vario DG
• Product safety instructions
• Xios Plus
• Xios XG
• Xios Scan
40Dates
Q1: 25.-28.02.2019
Q3: 01.-04.07.2019
Q4: 25.-28.11.2019
Trainings for dental service technicians I Imaging systems
Product training
Orthophos Imaging Systems
Target group Goals/Content Duration and time
Technicians in the field of digital imaging • Getting familiar with the Orthophos product family Online Trainings and
• The basics of 2D / 3D x-ray technology admissontest: 35 mins
Requirements for participation • Instructions for installation, operation and technical set-up
Classroom training: 4 days
• Basic training digital imaging • Identification of functional sequences, fault diagnosis and
or Day 1: 10.00 a.m. – 04.00 p.m.
troubleshooting using the technical documentation
• Product training Sidexis 4/Xios Scan Day 2: 08.30 a.m. – 04.00 p.m.
• Adjustment and calibration 2D/3D
• e-training Orthophos - the product family and its target Day 3: 08.30 a.m. – 04.00 p.m.
• Acceptance and constancy testing 2D/3D
groups Day 4: 08.30 a.m. – 03.00 p.m.
• Product safety requirements
Systems
• Orthophos XG 3 / XG 5 / XG 3D Ready
• Orthophos XG 3D
• Orthophos SL 2D / 3D
41Dates
Q2: 20.-23.05.2019
Q3: 23.-26.09.2019
Trainings for dental service technicians I Imaging systems
Product training
Sidexis 4 and Orthophos SL
Target group Goals/Content Duration and time
Experienced technicians in the field of digital imaging • Becoming familiar with Sidexis 4 and Orthophos SL 5 days
• Installation and configuration of Sidexis 4 within the Day 1: 10.00 a.m. – 04.00 p.m.
Requirements for participation network Day 2: 08.30 a.m. – 04.00 p.m.
• Basic training digital imaging • Upgrade from Sidexis XG to Sidexis 4 Day 3: 08.30 a.m. – 04.00 p.m.
• Advanced training Sidexis XG • Becoming familiar with the 2D/3D software architecture Day 4: 08.30 a.m. – 04.00 p.m.
• Advanced training Orthophos XG • 2D/3D adjustment and calibration Day 5: 08.30 a.m. – 03.00 p.m.
• Advanced training Orthophos XG 3D • Instructions for installation, operation and technical
structure of Orthophos SL
• Product safety requirements
Systeme
• Sidexis 4
• Orthophos SL 2D
• Orthophos SL 3D
42Blended Learning Training
Pure Classroom trainings
Competence stucture
CAD/CAM systems
Product training Product training
CAD/CAM – CEREC CAD/CAM – inLab
43Dates
Q1: 25.-29.03.2019
Q2: 20.-24.05.2019
Q3: 16.-20.09.2019
Q4: 18.-22.11.2019
Trainings for dental service technicians I CAD/CAM systems
Product training
CAD/CAM – CEREC
Target group Goals/Content Duration and time
CAD/CAM Service technicians • Basics dental CAD/CAM technique Online Trainings and
• Installation and start-up admissontest: 75 mins
Requirements for participation • Technical components Classroom training: 5 days
• e-training network basics • Circuit diagrams and service documents
• e-training CAD/CAM basic knowledge for Day 1: 10.00 a.m. – 04.00 p.m.
service technicians • Servicesoftware MC XL, CEREC AC, SpeedFire Day 2: 09.00 a.m. – 04.00 p.m.
• Troubleshooting using the service documents and Day 3: 09.00 a.m. – 04.00 p.m.
Systeme service software Day 4: 09.00 a.m. – 04.00 p.m.
Hardware: CEREC AC Bluecam + Omnicam, CEREC AF/AI, • Technical maintenance Day 5: 09.00 a.m. – 03.00 p.m.
CEREC MC/MC X, CEREC MC XL Premium, • Product safety requirements
CEREC SpeedFire
Software: CEREC, CEREC Premium CAM,
Sirona Connect
44Dates
Q1: 04.-08.03.2019
Q2: 03.-07.06.2019
Q3: 23.-27.09.2019
Q4: 25.-29.11.2019
Trainings for dental service technicians I CAD/CAM systems
Product training
CAD/CAM – inLab
Target group Goals/Content Duration and time
CAD/CAM Service technicians • Basics of the inLab Software Online Trainings and
• Installation and start-up admissontest: 75 mins
Requirements for participation • Technical components Classroom training: 5 days
• e-training network basics • Circuit diagrams and service documents
• e-training CAD/CAM basic knowledge for Day 1: 10.00 a.m. – 04.00 p.m.
Servive technicians • Servicesoftware MC XL, MC X5, inEos X5 Day 2: 09.00 a.m. – 04.00 p.m.
• Troubleshooting using the service documents and Day 3: 09.00 a.m. – 04.00 p.m.
Systeme service software Day 4: 09.00 a.m. – 04.00 p.m.
Hardware: inEos X5, inLab MC XL, inLab MC X5, • Technical maintenance and service Day 5: 09.00 a.m. – 03.00 p.m.
inFire HTC speed • Product safety requirements
Software: inLab SW, inLab CAM
45How to get to the Dentsply Sirona
Academy
Darm-
Dentsply Sirona is located
stadt
BAB 5 FROM at the heart of the Rhine/
FRANKFURT Main/Neckar business
1 region within easy reach
DARMSTADT B3
of Frankfurt Airport.
N Europa-Allee
Odenwald
B 47
Michelstadt
BAB
5 Schwanheimer Str. DB 3
BENSHEIM
ße
nstra 2
Hage Dammstraße
aße
h - St r B3
rt- Bosc B 47
Robe tr.
Ber
er S
Rin
orms
line
g
W
r
EXIT
B 47
Fa
BENSHEIM
Address for visitors:
brik
llee P
str
ki-A Dentsply Sirona The entrance for guests is
Ber
u
.
4 Suz -Str
. Main Gate located in the Werner-von-
ens
line
BAB m
Al
67 -Sie Fabrikstraße 31 Siemens-Strasse 4. A limited
r-v.
be
r Ri
erne
rt
Worms W number of parking facilities is
-E
ng
B3
in
Lorsch available close to the entrance.
st
BAB
ei
5 Additional parking facilities are
n-
Al
available in the Fabrikstraße 31
le
e
on a designated guest parking
lot.
Heppenheim
Heidelberg Address for
BAB 5 FROM
HEIDELBERG corresondence/
deliveries:
1 Alleehotel – Europa Allee 45, Phone +49 (0)6251 105-0 Sirona Dental Services GmbH
2 Hotel Felix – Dammstraße 46, Phone +49 (0)6251 80060 Fabrikstraße 31
3 Hotel Bacchus – Rodensteinstraße 30, Phone +49 (0)6251 39091 D-64625 Bensheim
4 Hotel Tobbaccon – Albert-Einstein-Allee 7, Phone +49 (0)6251 944970 E-Mail: akademie@sirona.de
www.dentsplysirona-
dental-academy.com
46Subject to technical changes and errors in the text, Order No. M4-B934-01-7600, Printed in Germany, Dispo No. 04600, WS 1117.V1
Procedural Solutions
Preventive
Restorative
Orthodontics
Endodontics
Implants
Prosthetics
Enabling Technologies
CAD/CAM
Dentsply Sirona Imaging
Sirona Dental Systems GmbH Treatment Centers
Fabrikstraße 31, 64625 Bensheim, Germany Instruments
dentsplysirona.comYou can also read
