Virtual Classroom Empowered to Lead Programme (EMLP) - REVAMPED

Page created by Anne Warner
 
CONTINUE READING
Virtual Classroom Empowered to Lead Programme (EMLP) - REVAMPED
REVAMPED

[Virtual Classroom]
Empowered to Lead Programme (EMLP)
A leadership milestone programme for Middle Managers

P R O S P E C T U S
Virtual Classroom Empowered to Lead Programme (EMLP) - REVAMPED
EMPOWERED TO LEAD PROGRAMME (EMLP)   |   C O N T E N T

CO N TE N T

                               About the EMLP

                               Benefits of the EMLP

                               Programme Format (NEW from Nov 2021)

                               Key Features of the EMLP

                               Programme Details

                               Frequently Asked Questions

                               CSC Milestone Programme Mapping
                               for Middle Managers

© Civil Service College 2021                      Back to Content Page           About CSC
Virtual Classroom Empowered to Lead Programme (EMLP) - REVAMPED
EMPOWERED TO LEAD PROGRAMME (EMLP)      |   3

About the EMLP
So you’ve been made a middle manager and have taken on more responsibilities.
It’s not easy dealing with the new challenges that the role presents. One (common)
challenge, for instance, is the feeling of being ‘sandwiched’ – having to manage
demands from the bosses and your teams. Research tells us that leaders face
significant challenges managing transitions, as these demand a paradigm shift and
an expanded skill set.

The EMLP will equip you with (1) a better appreciation of your new leadership
context and role and (2) the key skills you need to navigate this new context and
role. Through this programme, you will gain an appreciation of how the operating
context and priorities of the Public Service shape the work of your teams. You will
also receive timely support to help you lead and build effective teams.

© Civil Service College 2021                  Back to Content Page            About CSC
Virtual Classroom Empowered to Lead Programme (EMLP) - REVAMPED
EMPOWERED TO LEAD PROGRAMME (EMLP)      |   4

 Benefits of Programme
   By the end of the programme, you will be able to:

              Learn how your work might change in response to emerging trends;

              Discuss how you can build your team’s capability to manage the shifts
              in their work;

              Discuss how you can collaborate with stakeholders within and outside
              of the Public Service to tackle cross-cutting issues;

              Gain clarity on how you can align your team(s) to the values and
              purpose of the Public Service;

              Gain practical insights and skills to enhance your effectiveness in
              leading yourself, teams, and within organisations.

© Civil Service College 2021                       Back to Content Page             About CSC
Virtual Classroom Empowered to Lead Programme (EMLP) - REVAMPED
EMPOWERED TO LEAD PROGRAMME (EMLP)                    |   5

 Programme Format                                                                     NEW

  The EMLP is a 7-week virtual learning experience that combines synchronous
  check-ins with asynchronous self-directed learning.

  The 3 virtual check-ins are on weeks 1, 4 and 7. Between check-ins, you will
  be able to access online learning resources to learn at your own pace and
  convenience, and practise what you have learnt in the programme back at work.
  You will earn a total of 78 training hours by the end of the programme.

  Here is a summary of what you can expect from the programme:

                                                                                                   Leading in the
                   Leading Self &                        Leading Unit                             Organisation &
                      Others                                                                     Across Boundaries
                       Check-in                           Check-in                                   Check-in
                       via Zoom                           via Zoom                                   via Zoom

 Pre-work               Week 1         Week 2 - 3          Week 4               Week 5 - 6            Week 7

                         2 Days
                                    Online Learning /      2 Days*
                                                                            Online Learning /         5 Days*
                                    Learning in Action                      Learning in Action

                                                                                                  78 Learning Hours

                                                                        * Inclusive of protected time for online
                                                                          learning: To reap the full benefits of
                                                                          the EMLP, CSC has built in 2 official
                                                                          online learning days (out of the 9
                                                                          programme days) where you will
                                                                          complete your core online learning
                                                                          and assignments at your own pace.
                                                                          Specific information on the protected
                                                                          time and tasks required will be
                                                                          communicated to you when you come
                                                                          onto the programme.

© Civil Service College 2021                             Back to Content Page                       About CSC
Virtual Classroom Empowered to Lead Programme (EMLP) - REVAMPED
EMPOWERED TO LEAD PROGRAMME (EMLP)           |   6

Key Features of the EMLP
                                Learn at your own pace and convenience during the online sprints;

                                Access online learning during protected time to ease the burden
                                of having to juggle work and learning only after working hours;

                                Personalise your online learning by picking leadership topics
                                that are most relevant for your development;

                                Engage in a wide variety of learning activities during virtual
                                check-ins, e.g., case study discussions and dialogues;

                                Learn from your peers through the conversations in small
                                learning groups;

                                Gain access to all content on Harvard Manage Mentor (HMM),
                                which includes Harvard Business Review (HBR) articles, job
                                aids, and bite-sized learning resources.

                  Testimonials

“Good mix of technology and online learning that allows learning to take place while away
from the course. The spreading out of the course works well.”

“The online reflections forced me to think deeply about the materials I was seeing, hearing
and reading. It was useful to also read the posts of fellow participants, and the comments of
the facilitator.”

“I really appreciate my learning group members and facilitator for going through the journey
with me. It was useful support for my learning.”

“While it was not a physical session, we were still able to interact on a virtual front with our
videos turned on, communicating effectively, sharing our thoughts and ideas during the
different break-out sessions and presentations.”

 © Civil Service College 2021                              Back to Content Page                  About CSC
EMPOWERED TO LEAD PROGRAMME (EMLP)                  |   7

Programme Details
Target Audience
You are a newly-appointed middle manager*, and:
• Within your first year of being in a middle management role
• Have prior experience leading teams (i.e., you are not a first-time manager)
• Your work requires you to lead your teams through Public Sector Transformation
  efforts, and to work across boundaries to deliver on the government’s Medium Term
  Policy Agenda.

* Depending on your agency, as a middle manager, you may be a Grade MX11A to 10
  officer, or their equivalent, holding the designation of Assistant Director, Senior Assistant
  Director, or Deputy Director.

You should not attend this programme, if you:
• Have attended/will be attending Management Development Course (MDC); or
• Have attended/will be attending the E.M.M.A Experience; or
• Will be attending the Directors’ Developmental Experience (DDE) or the Senior
  Management Programme (SMP) within the next 2 years.

Programme Completion Criteria

 100% attendance for                  Completion of                      Submission of all required
    virtual check-ins              all online learning                      learning reflections

You must meet all the criteria above in order to complete the programme and receive
the full training hours. Please ensure that you are able to attend all the virtual check-
ins when registering for the programme.

 © Civil Service College 2021                     Back to Content Page                     About CSC
EMPOWERED TO LEAD PROGRAMME (EMLP)       |   8

Programme Details
Programme Fees
$4756.15 per participant
(including 7% GST of $311.15)

For Ministries and Statutory Boards, PSD will co-fund 30% of the fee before GST, i.e.
Ministries and Statutory Boards will pay $3422.65 per participant (including 7% GST of
$311.15). The grant for this course is valid from 1 April 2021 to 31 March 2022.

The fee is inclusive of a full-access Harvard Manage Mentor (HMM) license purchased for
each participant.

Absentees will be charged the full fee.

Programme Date: Existing Design in FY2021 (up till Sep 21 run)
                    Application
    Run #                           Check-in 1                  Check-in 2          Check-in 3
                     Deadline

 17th EMLP          26 Jul 2021   27 – 28 Sep 2021            25 – 26 Oct 2021   22 – 26 Nov 2021

20th EMLP           12 Aug 2021   14 - 15 Oct 2021             8 - 9 Nov 2021     6 - 10 Dec 2021

Programme Dates: New Design in FY2021 (from Nov 21 onwards)
                    Application
    Run #                           Check-in 1                  Check-in 2          Check-in 3
                     Deadline

 18th EMLP          6 Sep 2021     1 – 2 Nov 2021             23 - 24 Nov 2021    13 – 17 Dec 2021

 19th EMLP          25 Jan 2022   22 – 23 Mar 2022             7 - 8 Apr 2022    25 – 29 Apr 2022

Withdrawal Policy
The full programme fee will apply upon CSC’s confirmation of your participation (i.e.
when the Course Placement Letter is sent to you 6 weeks before the start of Check-in 1).
The full programme fee is chargeable even if you are absent (without valid reasons) or
withdraw yourself from the programme.

 © Civil Service College 2021        Back to Content Page                                 About CSC
EMPOWERED TO LEAD PROGRAMME (EMLP)           |   9

Frequently Asked Questions
1.   If I am an experienced middle manager (with more than 1 year in my role), what
     alternative programmes can I attend?
     The EMLP is a transition programme designed for middle managers who are within their
     first year in the new role. However, CSC will continue to accept middle managers who have
     less than 3 years of experience in FY21 to ease the transition.

     For more experienced middle managers, you may consider attending Leading from Within:
     Reflections on Leadership for Middle Managers. Alternatively, we recommend that you
     consider other skills-based or knowledge-based programmes that address your specific
     areas for development. For example, if you find it challenging to engage in developmental
     conversations with staff, you may consider attending [Virtual Classroom] Coaching Skills for
     Authentic Conversation (Fundamental).

 © Civil Service College 2021                      Back to Content Page               About CSC
EMPOWERED TO LEAD PROGRAMME (EMLP)             |     10

Frequently Asked Questions
2.   What are the key changes to the NEW EMLP?

     Key Changes to the EMLP

             Current Design               Revised EMLP                       How You Will Benefit
         – FY2020 to FY2021 Oct    – from FY2021 Nov onwards

        Overall Programme Duration *SHORTENED*
        9-week programme           7-week programme                 Former participants faced some
                                                                    scheduling challenges over a longer
                                                                    programme duration. The reduction
                                                                    in duration aims to mitigate
                                                                    these scheduling challenges for
                                                                    participants.
        Introduction of a Psychometric Tool *NEW*
        Leadership Competencey     Introduction of the FIRO-B       Introduction of a psychometric tool
        Framework (LCF) 360        psychometric tool to             to enhance self-awareness and
        feedback exercise          replace LCF 360                  leadership impact while phasing out
                                                                    the 360 tool.*

                                                                    *In line with PSD’s direction
                                                                    where agencies are encouraged to
                                                                    implement 360 exercises in-house,
                                                                    CSC will phase out the use of the
                                                                    360 tool in the EMLP.
        Programme Structure *IMPROVED*
        • Virtual Check-in 1 (2    • Virtual Check-in 1 (2          Participants will invest 9 days away
          Days)                      Days)                          from work to complete their
                                                                    learning, inclusive of protected time
        • Online Learning /        • Online Learning /
                                                                    for online learning. When you return
          Learning in Action (3      Learning in Action (2
                                                                    to work in between check-ins, you
          weeks)                     weeks)
                                                                    can continue to access the online
                                   • Virtual Check-in 2 (2          learning resources to learn at your
        • Virtual Check-in 2 (2
                                     Days)                          own pace and convenience, and
          Days)
                                   • Online Learning /              apply what you have learnt in the
        • Online Learning /          Learning in Action (2          programme at work.
          Learning in Action (3      weeks)
          weeks)                                                    Assignments are reduced, with a
                                   • Virtual Check-in 3 (5          greater emphasis on learning from
        • Virtual Check-in 3 (5      Days)                          practice back at work in between
          Days)                                                     learning sprints.
        Inclusion of Relevant Content *IMPROVED*
        Participants will go       In addition to the MM            This inclusion of new content
        through the Leadership     Leadership Competency            mirrors the updated topics that are
        Development component      Framework, emerging              relevant in the current context.
        first, and then end        topics such as Situational
        off with Policy and        Leadership, Managing
        Governance at Check-in     Change, Team Resilience,
        3.                         Power & Influence have
                                   been included.
      Course Fee: No change, as per FY20

 © Civil Service College 2021                         Back to Content Page                   About CSC
EMPOWERED TO LEAD PROGRAMME (EMLP)          |    11

Frequently Asked Questions
3.   What will happen at the virtual check-ins?
     There are three virtual check-ins at the EMLP.

     Leadership Development Module
     During the Leadership Development module, learning will take place in small groups
     using action learning principles. There will be up to 7 participants in each small group,
     facilitated by an experienced Leadership Development facilitator from CSC. The small
     group sessions will include skill-based practice, and time to contextualise learning from
     the online modules.

     Policy & Governance (P&G) Module
     During the P&G module, you will examine the challenges and opportunities in our
     current operating environment through group discussions. In addition, you will have the
     opportunity to engage and dialogue with experienced resource persons to discuss the
     importance of collaboration with organisations across and outside the Public Service.

4.   What online learning assignments do you have to complete?
     The online learning assignments comprise P&G, and Leadership Development content,
     which are hosted on a learning management system and the Harvard Manage Mentor
     (HMM) portal respectively.

     Leadership Development Module
     The HMM portal features 42 online topics related to Leadership Development. CSC has
     curated a list of 13 core leadership topics. Of these 13 core topics, you will only be required
     to complete 4 topics. You are required to submit 3 learning reflections for your chosen
     topics. You are free to access and learn from any of the other non-core topics available on
     the HMM portal, although these will not count towards programme completion.

     P&G Module
     You must complete 10 core governance and policy topics and post 1 learning reflection on
     the learning management system.

 © Civil Service College 2021                         Back to Content Page                About CSC
EMPOWERED TO LEAD PROGRAMME (EMLP)     |   12

Frequently Asked Questions
5.   What is the difference between the EMLP and the EMMA Experience programme?
     The content in EMLP covers both Leadership and P&G content which is recommended for ALL
     newly transitioned middle managers, especially where their work requires them to lead their
     teams through PST efforts and work across boundaries, etc.

     In contrast, the E.M.M.A Experience is a stand-alone leadership programme, without the P&G
     content. The content coverage and learning format are identical to the leadership component
     of the EMLP. In E.M.M.A, you will focus purely on your personal leadership development.
     Through exploring the role of the MM in the Singapore Public Service, facilitators will infuse
     key P&G messages such as Public Sector Transformation, adopting a Whole of Government
     perspective and the importance working across boundaries. That said, the coverage of P&G
     content in E.M.M.A is light-touch. You will not get to delve in-depth into P&G discussions
     unlike in the EMLP.

 © Civil Service College 2021       Back to Content Page                              About CSC
EMPOWERED TO LEAD PROGRAMME (EMLP)               |     13

CSC Milestone Programme
Mapping for Middle Managers
CSC has created two broad categories of programmes for middle managers: the
Milestone Programmes and the Skills-Based Programmes. These programmes serve to
strengthen the different aspects of an individual’s capacity and capability to lead and
manage more effectively.

The key differences in the learning focus and characteristics are illustrated as follows:

    MILESTONE PROGRAMMES                            SKILLS-BASED PROGRAMMES

    • Focuses primarily on expanding a              • Focuses primarily on building key
      person’s capacity to lead                       enabling competencies at each
                                                      leadership level
    • Emphasises self-awareness and
      personal mastery in the context of            • Emphasises the development of know-
      their leadership role                           how, processes, and core skills
    • An example of a Milestone                     • An example of a Skills-based
      Programme is “[Virtual Classroom]               Programme is “[Virtual Classroom]
      Empowered to Lead Programme”                    Coaching Skills for Authentic
                                                      Conversations (Fundamental)”

We recommend that you attend the Milestone Programme (i.e., EMLP) as a foundational
programme in the first year of being appointed into your role as middle manager, and
then use the Leaders’ Growth Guide (to be updated by end June 2021) to navigate through
the suite of Skills-based Programmes to deepen your core skills in specific areas. Below
is an example of the suggested learning roadmap for all middle managers.

                                Roadmap for Middle Managers
        Recommended core programmes to attend within first 2 years of taking on role

            MILESTONE                               SKILLS-BASED PROGRAMMES
           PROGRAMME

                                                                  [Virtual Classroom] Coaching Skills for
                                                                  Authentic Conversations (Fundamental)
                                           Developing
         Transiting from                   Individuals
                                                                  [Virtual Classroom] Teaming for Winning:
           1st-time to
                                                                  Enabling Leaders for Team Success
         Middle Manager                    Developing
                                           Teams
                                                                  [Virtual Classroom] Leading Your Team
                                                                  through Change
     [Virtual Classroom]
                                           Working with Change
     Empowered to Lead
                                           and Complexity
         Programme

 © Civil Service College 2021                       Back to Content Page                   About CSC
You can also read