2018 Annual Technical Conference

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2018 Annual Technical Conference
Arkansas Rural Water Association

                             41st
     2018 Annual Technical Conference
       Conference Dates:                              Exposition Dates:
    September 9 - 12, 2018                        September 10 - 11, 2018

  Hot Springs Convention Center | 134 Convention Boulevard | Hot Springs, Arkansas 71901

Are your systems
financially funded
for the future?
2018 Annual Technical Conference
2018 Annual Technical Conference
From Your Chief Executive Officer, Dennis Sternberg . . .4-6
                                                 2018 Jack Lambert Golf Tournament . . . . . . . . . . . . . . . . .8
                                                 Are You Prepared? by Jim Barkie . . . . . . . . . . . . . . . . . . . . .9

                                                                                                                         contents
                                                 Helping Consumers Understand
                                                 Water Conservation by Tee Easley . . . . . . . . . . . . . . . . . .10
                                                 Did You Know? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
    Arkansas Rural Water                         Sewer Main Video Inspection Assistance
        Association                              by Terry Fortenberry . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
     Working To Improve Life                     Risk Services/INSURICA Selecting Safety Sunglasses . . . 14
       In Rural Arkansas                         Do You Need a Bigger Wastewater Plant? by Susan Poe . .15
                                                 Problems With Finding Leaks by Tim Carey . . . . . . . . . . .16
  BOARD OF DIRECTORS
                                                 The Benefits of Cleaning and Videoing Your Infrastructure
               PRESIDENT
          Greg Cross — Greenwood                 by Chris Harris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
         FIRST VICE PRESIDENT                    ARWA Membership – Why Should I Join? . . . . . . . . . . . . 20
         John Choate — Russellville
       SECOND VICE PRESIDENT                     NRWA Initiatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
          Tate House — Searcy
                                                 ARWA Technical Conference . . . . . . . . . . . . . . . . . . . . . .22
                SECRETARY
         Robert Stout — Jacksonville             ARWA Technical Conference Pre-Registration . . . . . . . . .23
              TREASURER                          ARWA Technical Conference Agenda . . . . . . . . . . . . . 24-26
       David Harper — New Edinburg
            NRWA DIRECTOR                        Best Tasting Water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
          John Choate – Russellville
                                                 Dechlorination Is Upon Us by Shelby Townsley . . . . . . . 28
                  MEMBERS                        Rural Cooking by Elizabeth Shelton . . . . . . . . . . . . . . . . .29
       Butch Bartholomew – West Fork
          Bobby Brown – McDougal                 Benefits of Installing Leak Detection Meters
        Benjy Hildebrand – Smackover
              Greg Hooten – Guy                  by Roy Richards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
            Noble McCord – Salem
       Jesse A. McKinnon – El Dorado             Letters and Emails . . . . . . . . . . . . . . . . . . . . . . . . . . . .31-34
          Bradley Scheffler – Piggott            Boil Orders Protecting You by Jimmy Ogden . . . . . . . . . .35
            Bryan Smith – Stuttgart
           Doug Wasson – Harrison                SUMMER 2018 by James Philipp . . . . . . . . . . . . . . . . . . .36
            Steve Wear – Morrilton
           Cecil Zolliecoffer – Ozark            Water Operator License Examinations . . . . . . . . . . . . . . 37
               ARWA STAFF
                                                 ARWA Training and Events 2018 . . . . . . . . . . . . . . . . . . . 38
             Dennis Sternberg, CEO               Advertisers Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
           Jeff Ford, Deputy Director
      Fatina Dodson, Executive Secretary
                                                                         Magazine Editor – Fatina Dodson
         Donna McGaha, Accountant
       Kathryn Mashburn, Receptionist
        Jim Philipp, Training Specialist                             ARWA Mission Statement
   Susan Poe, Wastewater Trainer/Technician
Shelby Townsley, Wastewater Trainer/Technician
                                                  To provide Arkansas’ Rural Water Utilities the highest level of
            Jim Barkie, Circuit Rider                  Training and Technical Services in order to obtain
    Terry Fortenberry, Circuit Rider/Trainer
            Tim Carey, Circuit Rider
                                                            Quality Water at the lowest possible cost.
           Chris Harris, Circuit Rider
          Jimmy Ogden, Circuit Rider
           Roy Richards, Circuit Rider           Arkansas Rural Water Association is a non-profit organization of rural
             Tee Easley, Energy Tech             and small publicly owned water and wastewater systems. Our goal is to
  David Quattlebaum, USDA Source Water           enhance the lives of Arkansans. Our efforts to achieve this goal are
                   Technician
                                                 focused on providing training and technical assistance to the managers
The ARWA Magazine is published quarterly by      and operators of all eligible systems serving populations not greater than
                  ARWA                           10,000. We work with other non-profit organizations in representing the
     P.O. Box 860, Lonoke, AR 72086              interest of public water and wastewater systems at both the local and
 Phone (501) 676-2255 Fax (501) 676-2266
                                                 national levels.
       E-Mail: arkrwa@sbcglobal.net
         E-Mail: arkrwa@arwa.net                     • ARWA is affiliated with the National Rural Water Association •
      Web page: arkansasruralwater.org
                                                                                                                          WaterInsight | SUMMER 2018 | 3
2018 Annual Technical Conference
FROM YOUR CHIEF EXECUTIVE OFFICER

                       Dennis Sternberg

FUNDING       FOR THE      FUTURE                           The state loans are
                                                         usually used for projects
Federal & State Funding for Water &                      below $500,000 and
Wastewater Systems’ Improvements!                        federal loans usually
                                                         reserved for projects
   Congress has approved an USDA/RD funding (loan        above $500,000.
& grant) program for water and wastewater systems
across the nation and the state of Arkansas. Each year
congress has to approve funding for the USDA/RD
                                                              Arkansas Natural Resources (ANRC) also
loan and grant program, and this past year, congress
                                                            ANNOUNCES SPECIAL: 1/2% Lending Rate for
has increased the amount of the loan and grant pro-
                                                               Ten Years to purchase NEW METERS!!
gram to assist with the funding needs of the increased
number of utilities needing to make improvements
                                                         ANRC Contact information:
and expansion of utilities.
                                                         Linda Leigh Flanagin, Marketing Director
   Each system that is eligible should contact their
                                                         Arkansas Natural Resources Commission
area’s USDA regional office.
                                                         101 E. Capitol Ave, Suite 350
                                                         Little Rock, AR 72120
USDA/RD Area Contact Information:
                                                         Phone: (501)-682-0547 Email:
  Information on the WEP program and how to apply        Linda.Flanagin@arkansas.gov Website:
may be obtained from one of the following RD Area        www.anrc.arkansas.gov
Offices:
*Neal Hodges, Area 1                                        In this issue of the Water Insight magazine there is
 Harrison, AR 870-741-8600 Ext. 4                        more detail and explanation on the funding available
                                                         for both of these funding agencies. (Pages 5-6)
*Neal Hodges, Area 2 (Interim Basis)                        I would encourage every utility to meet with your
 Jonesboro, AR 870-741-8600 Ext. 4                       board and engineer and take an in-depth look at your
                                                         utility needs (areas of improvements needed) to make
*Betty Searcy or Flora Pruitt, Area 3                    your water and wastewater system operate more
 Forrest City, AR 870-633-3055 Ext. 4                    efficiently and become more sustainable to meet your
                                                         customer’s needs for the present and into the future.
*Keith Huskey, Area 4 (Interim Basis)                    Each system has areas of needed improvements, and
 Monticello, AR 870-777-8800 Ext. 4                      now is the time to take advantage of these low interest
                                                         rates and funding opportunities.
*Keith Huskey, Area 5
 Hope, AR 870-777-8800 Ext. 4                               On to another topic, I hope everyone will be mak-
                                                         ing plans to attend the upcoming Arkansas Rural
*Jamie Scott, Area 6                                     Water Association’s 41st Annual Technical Conference
  Fort Smith, AR 479-646-8300 Ext. 4                     September 9-12, 2018 at the Hot Springs Convention
                                                         Center, Hot Springs, Arkansas. Make sure you
*or contact the RD State Office in Little Rock:          pre-register to be eligible for the GRAND PRIZE draw-
 Phone: (501) 301-3265 FAX: (501) 301-3293               ing of a brand new 4-wheeler on Tuesday, September
 Lauren Chambers, Program Engineer                       11, 2018 at the luncheon. This is the first year ARWA
 David Kirchner, Program Specialist or                   will be giving away a Kayak and Boat/Motor/Trailer to
 Stephen Lagasse, Program Director                       attendees who are present at the Tuesday luncheon!
                                                         The staff has designed a great agenda for the water and
   Arkansas Natural Resources Commission                 wastewater personnel, and we will have the exhibit
(ANRC) has state and federal funding available for       hall full of exhibitors displaying the latest water and
financing water or wastewater projects. ANRC has dif-    wastewater products for all to see.
ferent length of terms and interest rates depending on      So, make plans for this event and watch the mail for
what financing your system needs in regards of the       all the registration information. Till then, take care,
terms to select.                                         and remember to call ARWA for any of your training
                                                         and technical assistance needs at 501-676-2255.

4 | SUMMER 2018 | WaterInsight
2018 Annual Technical Conference
United States Department of Agriculture-Rural Development
                    Water and Environmental Programs (WEP)
Purpose                                            Grants                                            5. Current and past Financial
USDA Rural Development (RD) makes                  Grant funding is available, when eligible            Statements
direct loans and grants to build or                and needed, and is used to supplement             6. Certification of Inability to obtain
improve essential public use facilities            RD loans to reduce debt service require-             credit elsewhere
such as water and sewer facilities, storm          ments where necessary to achieve                  7. Publication of Notice of Intent to file
sewers and solid waste facilities. Funds           reasonable similar system user rates.                Application/Notice of Public Hearing
can be used for construction and                   Grant eligibility is also based on the               with Public Hearing Minutes
non-construction costs including land,             available resources of the applicant, as          8. Preliminary Engineering Report
equipment, engineering services, legal             well as the Underwriting analysis and the            (PER)
services, and interest during construc-            availability of funds. Areas with median          9. Environmental Report (ER)
tion.                                              household incomes above $40,956 are              10. Water and Wastewater Advisory
                                                   not grant eligible. The maximum RD                   Committee-Approval
Eligibility                                        grant possible is 75% of eligible project        11. ANRC Water Plan Compliance-
Funding may be obtained through Rural              costs where the median household                     Approval
development when the applicant is                  income of the project service area is
unable to secure funding from other                below $32,765 and the project is neces-            Contact
sources at reasonable rates and terms.             sary to alleviate a health or sanitary             Information on the WEP program and
                                                   problem, or 45% of eligible project costs          how to apply may be obtained from
Eligible applicants include: non-profit cor-       where the median household income is               one of the following RD Area Offices:
porations, cities, towns, counties, other          $40,956 or less.                                   *Neal Hodges, Area 1
public bodies such as: special purpose                                                                 Harrison, AR 870-741-8600 Ext. 4
districts and authorities. Projects may            Engineering and Environmental                      *Neal Hodges, Area 2 (Interim Basis)
only benefit incorporated communities of           Requirements                                        Jonesboro, AR 870-741-8600 Ext. 4
up to 10,000 population and rural                  The applicant must utilize the services of         *Betty Searcy or Flora Pruitt, Area 3
unincorporated areas.                              an engineer and an attorney to provide              Forrest City, AR 870-633-3055 Ext. 4
                                                   necessary engineering and legal servic-            *Keith Huskey, Area 4 (Interim Basis)
The applicant must have the legal capac-           es. A Preliminary Engineering Report                Monticello, AR 870-777-8800 Ext. 4
ity to borrow and repay loans, to pledge           (PER) and an Environmental Report                  *Keith Huskey, Area 5
                                                                                                       Hope, AR 870-777-8800 Ext. 4
security for loans and to operate and              (ER) must be submitted in accordance
                                                                                                      *Jamie Scott, Area 6
maintain the facilities. The applicant must        with the RD Guides for the proposed
                                                                                                       Fort Smith, AR 479-646-8300 Ext. 4
be financially sound and able to manage            project.
the facility effectively as well as have a
                                                                                                      *or contact the RD State Office in
financially sound facility based upon              Priority
                                                                                                      Little Rock:
satisfactory sources of income such as:            Priority is given to low income communi-           Phone: (501) 301-3265
revenues, taxes, assessments, or fees to           ties, communities with populations of              FAX: (501) 301-3293
pay all operating costs, debt service              less than 5,500 and for projects neces-            Lauren Chambers, Program Engineer
payments and reserves.                             sary to meet established health or                 David Kirchner, Program Specialist
                                                   sanitary standards.                                Stephen Lagasse, Program Director
Maximum Loan, Rates, and Terms
The amount loaned is determined by the             Application
amount needed by the applicant, their              Applications are received year-round             AR Persistent Poverty
ability to repay the loan and the availabil-       through RD’s online application system -         05011       AR     Bradley County
ity of funds. Interest rates are based             RD Apply:
upon the median household income of                https://www.rd.usda.gov/programs-
                                                                                                    05017       AR     Chicot County
the service area and the purpose of the            services/rd-apply                                05027       AR     Columbia County
project. Interest rates as of July 1, 2018         Some of the Application items consist of:        05035       AR     Crittenden County
are: Poverty – 2.375% Intermediate –               1. SF424, Application for Federal                05041       AR     Desha County
3.125% and Market – 3.875%. Once a                 Financial Assistance                             05069       AR     Jefferson County
project is approved and obligated the              2. State of Arkansas Clearinghouse
interest rate is fixed and there are no            comments                                         05073       AR     Lafayette County
prepayment penalties. The loan term is             3. Data Universal Numbering System               05077       AR     Lee County
typically set at 40 years or the useful life       (DUNS)-Number 866-705-5711 or                    05093       AR     Mississippi County
of the facility, whichever is less.                www.dnb.com/us/duns_update/index.html            05095       AR     Monroe County
                                                   4. System for Award Management                   05099       AR     Nevada County
                                                   Registration (SAM) www.sam.gov
                                                                                                    05101       AR     Newton County
Note: Rural Development WEP information, Regulations, Bulletins and Forms can be accessed at        05107       AR     Phillips County
https://www.rd.usda.gov/programs-services/water-waste-disposal-loan-grant-program and some          05111       AR     Poinsett County
forms are also available in a fillable format through the USDA eForms link at www.rd.usda.gov and
                                                                                                    05123       AR     St. Francis County
information about Rural Development Programs in Arkansas can be found at
http://www.rd.usda.gov/ar                                                                           05129       AR     Searcy County
USDA is an equal opportunity provider, employer and lender.                       CP: sl 07-10-18   05147       AR     Woodruff County

                                                                                                              WaterInsight | SUMMER 2018 | 5
2018 Annual Technical Conference
ARKANSAS NATURAL RESOURCES COMMISSION:
               50 Years of Tradition in Serving Arkansas Communities **
                                             STATE      FEDERAL
                              10 year loan 2.75%*       1.5%*
                              20 year loan 3.9%*        2.5%*
                              30 year loan 4.2%*        3.0%*
        **Be one of the first seven callers to (501) 831-2445 about meter replacement and
                                   receive ANRC special offer!!!!!!
  *Lending Rate as of 5/10/2018
  If your city or improvement district is in need of financing for a water or waste water project, the Water
  Resources Development Division project with financing up to 30 years. We have a professional staff of
  engineers and administrators to ensure your project is built in the most economical manner.
  -The state loans are usually used for projects below $500,000 with the federal loans usually reserved for
  projects above $500,000.
  -The state rates have a 3% fee associated with them. The federal rate does not have a fee.
  - Our time frame is usually 12-18 months to gain approval for federal loans.
  There is a “Letter of Intent” that allows for out of pocket expenditures while waiting. State funding time
  frame is usually 6 months.

                                   For more information or initial packet contact:
                                     Linda Leigh Flanagin, Marketing Director
                     Arkansas Natural Resources Commission, 101 E. Capitol Ave, Suite 350
                                              Little Rock, AR 72120
                     Email: Linda.Flanagin@arkansas.gov Website: www.anrc.arkansas.gov
                                  Phone: (501) 682-0547 • Cell: (501) 831-2445

   ARKANSAS NATURAL RESOURCES COMMISSION (ANRC)
 7/2/18
                                 ANNOUNCES SPECIAL:
                           1/2 % LENDING RATE FOR TEN YEARS TO
                                 PURCHASE NEW METERS!!!!!

                                   THAT IS RIGHT:
                          ½ % LENDING RATE FOR 10 YEARS
                          TO PURCHASE WATER METERS!!!!!
 WE WON’T HAVE THIS SPECIAL FOR LONG! WE ARE GETTING THE WORD OUT. IT IS LEFT
 TO YOUR DISGRESSION WHAT TYPE OF METER YOU BUY. WE APPRECIATE YOUR
 BUSINESS! WE WANT TO HELP WITH OTHER WATER/WASTEWATER PROJECTS YOU MAY
 HAVE, BUT THE ANNOUNCEMENT TODAY IS: BUY METERS FOR ½ % LENDING RATE FOR
 TEN YEARS!!!!! CALL ME OR EMAIL ME FOR ADDITIONAL INFORMATION, PLEASE.

 LINDA-LEIGH FLANAGIN
 MARKETING DIRECTOR, ARKANSAS NATURAL RESOURCE COMMISSION
 (501) 831-2445 OR (501) 682-3985
 LINDA.FLANAGIN@ARKANSAS.GOV

6 | SUMMER 2018 | WaterInsight
2018 Annual Technical Conference
CONGRATULATIONS AQUASURE

          In Celebration of the 20 years of service that the
    Aquasure Program has provided, there will be a drawing for a
          KAYAK in appreciation of the support from the
 ARWA MEMBER SYSTEM UTILITIES at the conclusion of the
             Tuesday Luncheon on September 11, 2018
  from 11:30 am – 1:00 pm at Arkansas Rural Water Association’s
      41st Annual Technical Conference in Hot Springs, AR
      at the Hot Springs Convention Center in Horner Hall.         Name of Project: Montgomery Mud
 We would like to say CONGRATULATIONS AQUASURE, and                Location: Texas
  THANK YOU to the ARWA Member System Utilities for your           Customer: Schier Construction
       continued support of the AQUASURE PROGRAM.
     To become a Member of the Aquasure Program, visit the
     AQUASURE BOOTH for savings to your system at the
  ARWA Technical Conference or call David Feild at 501-666-6653!

  Looking for an Insurance Program specifically
  tailored to the unique exposures your industry                   Name of Project: James Fork RWD
  faces? Arkansas Rural Water is offering the                      Location: Arkansas
  AQUASURE Program through Risk Services of                        Customer: James Fork Regional Water District
  Arkansas/INSURICA to meet your unique industry
  needs. (See Page 17)
  Visit the AQUASURE BOOTH at the 2018 ARWA
  Annual Technical Conference to become a member
  of the AQUASURE PROGRAM, and receive a chance
  to win a grill.
                                                                                                                           

                                                                    Next time you need water or wastewater storage tanks

                                                                    AND TRUST-AQUASTORE!
                                                                                      WWW.TEXAS-AQUASTORE.COM
                                                                      Phone 903.870.5000 – sales@texas-aquastore.com
00 | SUMMER 2018 | WaterInsight                                                                             WaterInsight | SUMMER 2018 | 7
2018 Annual Technical Conference
2018 Jack Lambert Golf Tournament
                                      Arkansas Rural Water Association held their Annual Jack Lambert Memorial Golf
                                  Tournament on June 27, 2018 at the Hurricane Creek Golf Course in Bryant,
                                  Arkansas. It is a very nice golf course, and thanks to Jacob Friedman, Course
                                  Manager, for all his help in organizing the tournament. I would like to take a
                                  moment to Thank everyone who came out and participated in Arkansas Rural
                                  Water Association’s “Jack Lambert Annual Memorial Golf Tournament” with pro-
                                  ceeds to benefit the ERNIE FAUCETT Scholarship Fund”. This year 41 players
                                  experienced a wonderful day for the tournament, a great golf course, great golf and
                                  fellowship.
                                      This tournament wouldn’t be what it is today without the great sponsorship
                                  from the following companies:
           First Place:           • Corporate Sponsors        Crews & Associates and Core & Main.
 JT Thomalla, Raymond Means,
                                               Other companies donating to the scholarship fund were:
        Ryan Stuckey
                                  • Corporate Sponsors: Smith Blair, Inc., Tyler/Union, Advanced
                                    Drainage Systems
                                  • Hole Sponsors: CoBank, Robertson Electrical Mechanical (REM)
                                  • Tournament Sponsor: Sensus

                                     If one of these companies calls on you in the future, take a minute to thank
                                  them for their support of the ARWA Scholarship program which benefits the
                                  dependents of member utilities of Arkansas Rural Water Association. A big thank
                                  you to our partners, David Feild with Risk Services of Arkansas, LLC / INSURICA,
                                  for sponsoring the lunch for all the players in the golf tournament. The food was
                                  excellent and everyone had great comments about the hamburgers and sausages.
                                  Thanks to the great cooks, David Field and ARWA staff Tim Carey and Jimmy
                                  Ogden for assisting in cooking. Thanks to Jim Philipp for handling registration,
                                  David Quattleman-official camera man, Jim Philipp, Jim Barkie, Tim Carey,
                                  Shannon Wayson, and Terry Fortenberry for operating the hospitality wagons for
         Second Place:            the tournament.
  Derrick Boileau, Pat Flowers,      ARWA will provide Scholarships at Arkansas Rural Water Association’s 41st
          Cody Flowers            Annual Technical Conference on September 9-12, 2018 in beautiful Hot Springs,
                                  Arkansas.

          Third Place:                 Closest to the pin:                            Longest Drive:
 Erick Boileau, Brandon Burton,               Cody Flowers                                 Eric Boileau
          Terry Gibson

8 | SUMMER 2018 | WaterInsight                                                        WaterInsight | SUMMER 2018 | 00
2018 Annual Technical Conference
Are You Prepared?
                                           By Jim Barkie, Circuit Rider

N
        atural or manmade disasters can hap-                             internal and external chain of command, vital
        pen at any time. You can’t predict                               phone numbers, and the location where
        when or where they will happen, but                              everyone will meet in the event of a major
you can prepare for them. Keep adequate                                  disaster. The Vulnerability Assessment will list
inventory on hand at all times for basic                                 all the critical components of your system and
repairs. Have a manual transfer switch                                   where they are located. The size and horse-
installed at all pump stations and critical areas                        power of all your pumps should be document-
of your system, so a generator can easily be                             ed and updated whenever they are replaced.
connected. Service your generator monthly to                             We have generators ranging in size from 5k to
keep it in good working condition. Just start-                           150k to loan you if needed, but pump and
ing it and letting it run isn’t enough. Connect                          motor information is crucial in order to know
your generator to a pump station and exercise it under       what size generator you need. Having all this informa-
load.                                                        tion ahead of time will help you handle the situation effi-
   Have a Vulnerability Assessment and Emergency             ciently and with less stress. If you need assistance prepar-
Response Plan on hand and keep it updated. The               ing this documentation, call our office at 501-676-2255,
Emergency Response Plan includes and explains both           and we will be glad to help.

   The Rural Water Loan Fund (RWLF) is a funding program specifically designed to meet the unique needs
   of small water and wastewater utilities. The RWLF provides low-cost loans for short-term repair costs,
   small capital projects, or pre-development costs associated with larger projects. The RWLF was established
   through a grant from the USDA/RUS, and repaid funds used to replenish the fund and make new loans.
   Phone: 1.800.332.8715 Web: https://nrwa.org/initiatives/revolving-loan-fund/

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                                                                                           WaterInsight | SUMMER 2018 | 9
2018 Annual Technical Conference
Helping Consumers Understand Water Conservation
                                        By Tee Easley, Energy Circuit Rider

W
            ater conservation is essential in all                        like it or not, it’s up to you, as the utility, to
            regions, even where water seems                              educate your customers. I’ve listed examples
            abundant. While traveling this beau-                         below:
tiful state of Arkansas, one of the many things                             Always start with basic math. For example,
I hear from consumers is the rising cost of                              the amount of gallons wasted daily through a
water. Water, for the most part, is usually the                          leaky toilet, faucet, outside spigot, etc. (ex. 1
cheapest utility bill a consumer has, yet it is                          gallon per minute x 1440 minutes per day)
the most argumentative one to deal with as a                             • Fix leaky faucets, toilets and plumbing
utility.                                                                   joints. (saves 20 gals/day/leak)
     Before I started working in the water                               • Install water saving shower heads and restric-
industry, I was guilty of complaining every                                tors. (saves 500-800 gals/month)
month about my water bill. I said and asked the same
things I hear consumers complain about when I visit util-     • Run full loads in the washing machine and dishwasher.
ities:                                                          (saves 300-800 gals/month)
     “There is no way I used 10,000 gallons in one month.     • Shorten shower time. (a one-two minute reduction can
It’s just me and my dog living in the house.”                   save up to 700 gals/month)
    “How is it possible that one person can use that much     • Water your lawn only when needed and between
water in one month?”                                            3 a.m.-5 a.m. (saves 750-1,500 gals/month)
    “I don’t have a leak. You need to check the meter. It’s
wrong.”                                                       • Turn the hose off when washing vehicles. (saves 150
    “Drive by reading? They must be driving too fast by         gals/wash)
my house.”                                                       In addition, utilities should also pay attention to leaks
    These are just a few, but I could go on and on all day    within the system. As the weather is changing to warmer
with the many reasons water bills are extremely high          temperatures, water mains will start shifting and that
through the consumer’s eyes. The majority actually            means water leaks. The terrain in Arkansas isn’t the same,
believe water should be free. It wasn’t until I started       and that means all leaks aren’t easy to find. Usually the
working in the water industry that I realized how much        leaks that are hard to find are found when your daily
work goes on behind the scene to make water potable. I        pumping increases significantly. Increased pumping also
have learned rather than arguing with the consumer            means increased electrical usage.
about the cost of water, it’s better to educate the con-         Safe drinking water is essential to all humans and
sumer of why their water bill seems high.                     other life, even though it provides no calories or organic
     There are many inexpensive ways for consumers to         nutrients. We all need it to survive and it’s up to us, the
lower their bills and help conserve water. Whether we         human population, to make sure we conserve it.

                                                                                           Are You An
                                                                                           ARWA Member?

                                                               All of our regular training classes are free of
                                                               charge to all ARWA members. Non-members
                                                               will be charged $99 a day for each person
                                                               attending our training sessions effective
                                                               January 1, 2015. These fees cover the cost of
                                                               training materials provided in each class. If you
                                                               want to update your ARWA membership you
                                                               can print our membership form online at
                                                               www.arkansasruralwater.org
                                                                 You can also call us directly at 501-676-2255.

10 | SUMMER 2018 | WaterInsight
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                                                       WaterInsight | SUMMER 2018 | 11
12 | SUMMER 2018 | WaterInsight
Sewer Main Video Inspection Assistance
                            By Terry Fortenberry, ARWA Circuit Rider/Trainer

A
       s you may or may not know, ARWA                               Vac Con truck is a necessity when the mains
       has Sewer Camera equipment that is                            that are being cleaned in order to inspect
       available to assist systems that                              have sand or gravel in them, which is a
request it. This Camera Unit is a Cues Video                         common problem. By using this equipment,
Camera and Trailer that can be used to                               the sand and gravel or other debris can be
video and record the condition of a waste-                           removed from the sewer main rather than
water system’s collection mains. ARWA has                            just piling it up in the manhole or main
had this equipment for a little over 8 years                         being washed. Removing this debris is defi-
now and has been able to assist and solve                            nitely necessary to allow inspecting of the
many problems for several wastewater sys-                            main. Sizes of mains that can be videoed
tems. Some problems found and solved                                 with our camera are from 6 inch to 15 inch.
include:                                                    Since there is a cost associated with the purchase
• Inflow and Infiltration problems                       and the operation and maintenance of this equip-
• Locating manholes                                      ment, ARWA has assessed a fee for the use of this
• Locating existing, abandoned, and available service    equipment. However, the cost to the system is very
  connections                                            reasonable. ARWA has an agreement for systems that
• Causes of sewer main blockages and overflows           are located in four different counties in Arkansas
• Verifying proper cleaning of main                      which include Woodruff, Phillips, Lee, and Monroe.
   In order to be able to video and record a main with   This agreement involves doing Camera work for sys-
the camera, it is necessary that the mains that are      tems, by their request, which are located within these
being inspected are fairly clean prior to use of the     counties at no charge other than a small mileage fee
camera. This cleaning can be done and is often done      for travel to and from the system.
by the system personal if the system owns its own jet       If your system has need of this assistance and
washing equipment. ARWA does have a Vac Con              service, please contact ARWA for details and schedul-
Truck that can be used for cleaning the mains if the     ing at 501-676-2255.
system does not have access to a jetting machine. This

                   Cues Camera Trailer                          Broken Main                     Blockage

          Inflow                         Roots                Manhole Location             Service Tap Location

                                                                                    WaterInsight | SUMMER 2018 | 13
Selecting Safety Sunglasses
                                   ^ƵŶŐůĂƐƐĞƐĂƌĞŶŽƚũƵƐƚĨŽƌĨĂƐŚŝŽŶŽƌĨŽƌƚŚĞďĞĂĐŚ͖ƚŚĞLJƉƌŽǀŝĚĞƚŚĞŶĞĐĞƐƐĂƌLJƉƌŽƚĞĐƟŽŶ
                                                                                                               
                                   needed to block harmful ultraviolet A (UVA) and ultraviolet B (UVB) rays. A good pair of
                                   sunglasses will protect the eyes from being burned by the sun, which can cause cataracts,
                                   ŵĂĐƵůĂƌĚĞŐĞŶĞƌĂƟŽŶŽƌƐŬŝŶĐĂŶĐĞƌĂƌŽƵŶĚƚŚĞĞLJĞƐ͘
                                                                              

    /ŶĂĚĚŝƟŽŶƚŽƉƌŽƚĞĐƟŶŐLJŽƵƌĞLJĞƐĨƌŽŵƚŚĞƐƵŶ͕ƐĂĨĞƚLJƐƵŶŐůĂƐƐĞƐĂůƐŽĂĐƚĂƐĂƐŚŝĞůĚǁŚŝůĞǁŽƌŬŝŶŐŽƵƚĚŽŽƌƐ͘/ŶĚƵƐƚƌŝĂůŚĂnjĂƌĚƐ
    ƐƵĐŚ ĂƐ ŇLJŝŶŐ ŽďũĞĐƚƐ͕ ĚƵƐƚ ĂŶĚ ĐŚĞŵŝĐĂů ƐƉůĂƐŚĞƐ ĂƌĞ ĚĂŶŐĞƌŽƵƐ ǁŝƚŚŽƵƚ ƚŚĞ ƉƌŽƉĞƌ ƉƌŽƚĞĐƟŽŶ ŝŶ ƉůĂĐĞ͘  ĚĞƐŝŐŶĂƚĞĚ ƉĂŝƌ ŽĨ
    safety sunglasses will not break if hit by objects, thereby saving the eyes from damage.

    Whatt To
    Wha   To Look For
                  For

    When shopping for a pair of safety sunglasses, look for the
    following:

     •     dŚĞ ŐůĂƐƐĞƐ ƐŚŽƵůĚ ĐŽŶƚĂŝŶ ϵϵ ƚŽ ϭϬϬ ƉĞƌĐĞŶƚ ƉƌŽƚĞĐƟŽŶ
           from UV VA and UVB rays. The label will outline the pair ’s
           ƉƌŽƚĞĐƟǀĞƋƵĂůŝƟĞƐ͘
     •     DĂŬĞ ƐƵƌĞ ƚŚĞ ůĞŶƐĞƐ ĐŽǀĞƌ LJŽƵƌ ĞŶƟƌĞ ĞLJĞ ĂƌĞĂ͕ ŝŶĐůƵĚŝŶŐ
           your eyelids and the sides of your eyes.
     •     Choose glasses that have shields on the top and sides to
           ƌĞĚƵĐĞƚŚĞƌŝƐŬŽĨŐĞƫŶŐĨŽƌĞŝŐŶŽďũĞĐƚƐŝŶLJŽƵƌĞLJĞƐĨƌŽŵ
           ĂŶLJĚŝƌĞĐƟŽŶ͘
     •     >ŽŽŬ ĨŽƌ ƚŚĞ ŵĞƌŝĐĂŶ EĂƟŽŶĂů ^ƚĂŶĚĂƌĚƐ /ŶƐƟƚƵƚĞ ;E^/Ϳ
           logo and the Z87.1 code. This designates the glasses as
           approved safety eyewear.
     •     ^ĞůĞĐƚĐůŽƐĞͲĮƫŶŐĨƌĂŵĞƐǁŝƚŚůĂƌŐĞƌůĞŶƐĞƐŽƌǁƌĂƉĂƌŽƵŶĚƐ                              &ŽƌŵŽƌĞŝŶĨŽƌŵĂƟŽŶĐŽŶƚĂĐƚ͗
                                                                                                    &ŽƌŵŽƌĞŝŶĨŽƌŵĂƟŽŶĐŽŶƚĂĐƚ͗
           to prevent rays from entering on the sides.
     •     Don’t let price fool you; just because the price is higher                               David Feild
                                                                                                    David  Feild
           ĚŽĞƐŶ͛ƚŶĞĐĞƐƐĂƌŝůLJŵĞĂŶƚŚĞƉƌŽƚĞĐƟŽŶŝƐďĞƩĞƌ͊                                                     Drive
                                                                                                    1501 Mart Drive
                                                                                                    >ŝƩůĞZŽĐŬ͕Z͕ϳϮϮϬϮ
                                                                                                    >ŝƩůĞZŽĐŬ͕Z͕ϳϮϮϬϮ
     Sun Tips
         Tips                                                                                       P 501.666.6653
                                                                                                    EĂǀŝĚ͘&ĞŝůĚΛ/E^hZ/͘ĐŽŵ
                                                                                                    EĂǀŝĚ͘&ĞŝůĚΛ/E^hZ/͘ĐŽŵ
     •     /Ŷ ĂĚĚŝƟŽŶ ƚŽ ǁĞĂƌŝŶŐ Ă ƐŽůŝĚ ƉĂŝƌ ŽĨ ƐĂĨĞƚLJ ƐƵŶŐůĂƐƐĞƐ͕
           ƌĞŵĞŵďĞƌ ƚŚĞƐĞ ƟƉƐ ƚŽ ŬĞĞƉ LJŽƵƌ ĞLJĞƐ ƐĂĨĞ ǁŚŝůĞ ǁŽƌŬŝŶŐ
           outside:
     •     /ĨĂůůŽǁĞĚ͕ǁĞĂƌĂǁŝĚĞͲďƌŝŵŵĞĚŚĂƚƚŽŬĞĞƉƚŚĞƐƵŶĂǁĂLJ
           from your eyes.
     •     Avoid looking directly into the sun even with sunglasses on
           because it can cause permanent damage.

     tĞĂƌ ĞdžƚƌĂ ƉƌŽƚĞĐƟŽŶ ŝĨ LJŽƵ ĂƌĞ ƚĂŬŝŶŐ ŵĞĚŝĐĂƟŽŶƐ ƐƵĐŚ ĂƐ
     tetracycline or allopurinol. These drugs will increase your
     ƐĞŶƐŝƟǀŝƚLJƚŽůŝŐŚƚ͘ƐŬLJŽƵƌĚŽĐƚŽƌŽƌƉŚĂƌŵĂĐŝƐƚŝĨƚŚŝƐŝƐĂƐŝĚĞ
     ĞīĞĐƚŽĨĂŶLJŵĞĚŝĐĂƟŽŶƐLJŽƵĂƌĞĐƵƌƌĞŶƚůLJƚĂŬŝŶŐ͘

14 | SUMMER 2018 | WaterInsight
Do You Need a Bigger Wastewater Plant? Let’s Make Sure
                                By Susan Poe, Wastewater Trainer/Technician

W
           ell that depends, I’m reaching out to                           eroding the tops of concrete piping, more
           those systems that are constantly                               clogs from disjointed pipes, roots penetrating
           struggling on if they need a bigger                             the lines, and manhole sidewalls caving in,
wastewater plant and are over design flow. If                              but none of this gets found if you don’t check
you are unsure or don’t have your original                                 it with either a sewer camera or smoke test-
paperwork handy, your design flow is con-                                  ing. Smoke testing is best for locating above-
tained in your NPDES permit.                                               surface entry points for water when the line is
     Every year the rain events and flooding                               not too deep, depending on the severity of
seem to really take their toll on our wastewater                           the cracks. Smoke testing also identifies cus-
plants. With the age of these systems, it seems                            tomer leaks where the use of a sewer camera
that everyone is having operational problems                               (call our office for information on sewer cam-
and bad sample results due to high flows during events        era services and fees) can identify a magnitude of what is
that disrupt the biological process when rainwater enters     really going on underground. Most of these systems were
the system in large quantities. Lots of systems were          started around the 80’s, and some date back to the 30’s.
required to submit a CAP (Compliance Action Plan) when        Regardless of the age, it is apparent which were main-
several violations were repeated. When records were           tained checked and repaired on a regular basis.
checked, the majority of them went back to record rain-          The leaks are not going to re-seal themselves. It looks
falls and high flows entering the plant. First instinct, we   like major rain events are not a thing of the past. Ground
need a bigger plant. Hmmm. . . have you thought about         water is not going to quit finding ways to get in our col-
throwing your money towards the collection system             lection systems on its own. So step up, locate the prob-
instead? I’ve worked with systems that exceed three           lem, fix what you feasibly can within your means, and
times their design flow when a rain event occurs, but the     pursue funding for those that you can’t. Either way, when
plant works fine under normal flows. Yes, I still stand       looking at a bigger wastewater plant to solve the problem
behind my last article on adding rice bran when needed,       with your increasing flows, remember to give equal time
however, let’s not replace our need for improvements to       to evaluating your collection systems. Give it a bath (jet-
our collection system. The collection system being            ting and cleaning), straighten those manhole lids, and get
buried underground doesn’t get the recognition it             them above grade and sealed properly. Get aggressive on
deserves in a lot of cases. I am dazzled by the elaborate     those clean outs being replaced, and give credit where
collection system maintenance programs that some of           credit is due. You wouldn’t have anything to treat if you
our systems have, but guess what? They don’t have             didn’t have a collection system to bring it to the plant.
issues every time it rains when they get a handle on the      Hopefully, you can rehab your collection system, and it
inflow and infiltration.                                      will keep it going for many more years to come. If you
   It is smoke test season again, and working with these      need assistance with evaluating your collection system,
aging infrastructures do nothing but get worse and prob-      please don’t hesitate to call us at 501-676-2255.
lems get bigger. We have had pipes collapse from gases

                                                                                           WaterInsight | SUMMER 2018 | 15
Problems With Finding Leaks
                                                                     By Tim Carey, Circuit Rider

M
            any articles have been written about                                                              Terrain is the next obstacle to overcome. The
            leak detection.                                                                                most beautiful areas in the state have areas that
                                                                                                           are very hard to access. There are hills to climb
   I will start by saying, look at the number of                                                           and fences to cross. The old term of when the
gallons lost for the period of a month. Take that                                                          feet hit the pavement applies.
number and divide by the number of days in the                                                                You have to walk the water lines and listen to
month. Then, divide that number by 1440 min-                                                               them at the same time. There are also areas not
utes in twenty four hours. This is the leak we are                                                         shown on a water map that have water lines
looking for, not the lake you believe you are                                                              right down the middle of the land.
looking for. This number is very important and                                                                These are just a few things to consider when
helps us to know exactly what to look for.                                                                 you have a leak and need help. Feel free to call us
   The next problem in leak detection is the lack                                                          for help, but please do your part to ensure suc-
of valves on water lines. Then we have to rely on meter                                        cess in the process.
services and fire hydrants. I can listen to both hydrants and
meter services to attempt to narrow down the area of detec-
tion. I wrote an article in the past that had a headline say-
ing, you can’t find a leak from a truck seat. What all opera-
tors have to understand is the effort in finding a water line
that has a known leak can trim down the time spent listen-
ing for the leak. Most operators in the state of Arkansas have
experienced a problem with finding a leak.
   The next problem is the lack of water system maps. These
maps are very important to us in the leak detection process.
Please try to have the maps available when any of our staff
arrive at the water system. We try to separate the water sys-
tem into smaller areas. It makes it a lot easier to track down
the leak or leaks. After many years of completing the process                                  The picture shown here shows a beautiful meadow with a
of leak detection, I always find new obstacles to overcome.                                    water line right down the middle of the land.

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16 | SUMMER 2018 | WaterInsight
YOUR RUR AL
WATER SYSTEM
INSURANCE PROVIDER
At Risk Services of Arkansas/INSURICA, our exclusive AQUASURE program provides our clients with access to
ĐƵƐƚŽŵŝnjĞĚĂŶĂůLJƐŝƐ͕ƌŝƐŬŵĂŶĂŐĞŵĞŶƚĂŶĚŝŶƐƵƌĂŶĐĞƐŽůƵƟŽŶƐƚŚĂƚĂƌĞƐƉĞĐŝĮĐĂůůLJƚĂŝůŽƌĞĚƚŽƚŚĞƵŶŝƋƵĞĞdžƉŽƐƵƌĞƐ
your industry faces.

Insurance services include:
• tŽƌŬĞƌƐ͛ŽŵƉĞŶƐĂƟŽŶ
• General Liability
ͻƋƵŝƉŵĞŶƚ
• Umbrella
• Property
• Commercial Auto
• Cyber
ͻŝƌĞĐƚŽƌƐΘKĸĐĞƌƐ
• Local Claims Service
ͻ^ĂĨĞƚLJŽŶƐƵůƟŶŐ

                                                              Building a New Water Treatment
                                                              Plant or Adding on to your Sewer
                                                              Treatment Plant?
                                                              ^ĞĞƵƐĂďŽƵƚƵŝůĚĞƌƐZŝƐŬŽƌĂŶ/ŶƐƚĂůůĂƟŽŶ
                                                              Floater Policy.

                                                              David Feild, Risk Services of Arkansas / INSURICA
                                       Endorsed
                                                              501.666.6653 | David.Feild@INSURICA.com
The Benefits of Cleaning and Videoing Your Infrastructure
                                         By Chris Harris, ARWA Circuit Rider

I
   have been privileged to work at Arkansas                                 tools are essential in controlling infiltration
   Rural Water Association for the past two                                 and planning for your system’s future needs.
   years. I have learned many things, since I                               The Vac Con can also be used to clean out lift
have been here. A few of those things are the                               stations and keep debris and other raw materi-
benefits of cleaning and videoing a facilities                              als from causing potential pump problems.
wastewater infrastructure. Arkansas Rural                                       It is important to make sure that the lift
Water offers a Vac Con service to help in this                              stations remain patent to ensure compliance
area. The Vac Con is a helpful resource to                                  with state regulations and financial sustain-
many operating systems across the natural                                   ability for the system. By using the Vac Con,
state.                                                                      it can prolong the life of the lift station
   While all infrastructures, over time, will                               pump. No collection system is perfect, no
experience some form of deterioration related to the           matter how up to date or state of the art it is. All systems
buildup of foreign objects or the breakdown of material,       will eventually run into problems and need assistance.
the use of the Vac Con can greatly slow down this              However, with the help of Arkansas Rural Water
process. Another advantage of using the Vac Con in your        Association, the Vac Con, and the Mobile Camera these
system is that it enables the use of a mobile camera to        problems can be identified and resolved in a cost-efficient
record a real time video of your infrastructure. This          and timely manner. The Vac Con has proven time and
Camera enables the operator to view any and all prob-          time again in numerous systems across the state, that it is
lematic areas within the system. Along with the viewing        very cost effective for systems, saves bountiful amounts
of the problems on recorded video, a very detailed report      of time, and decreases labor in the long run.
containing accurate measurements, lengthwise of service            If you have any questions about this service or would
connections, and flaws within your system will be gener-       like to utilize this service you can call me, Chris Harris, at
ated and given to you. This report is very beneficial to       870-448-7647 or Arkansas Rural Water at 501-676-2255.
the operator and is a great troubleshooting tool. These

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18 | SUMMER 2018 | WaterInsight
ARWA Membership
                            Why Should I Join?
        T
              he rural water and wastewater industry face many challenges now and in the future due to
              increasingly complex regulations. These regulations place an increasing technical and financial
              burden on small communities and systems. Rural communities and systems must stay
        informed to keep up with changing laws and regulations governing their systems. Operators,
        managers, board members, and owners must maintain an adequate level of training to deal with
        these changes. ARWA offers numerous services and educational opportunities in order to make
        this possible. We welcome communities and utilities to join our association.

                                    ’ve G ot
                                  We       r ed!
                                         ve
                                  You Co
                                                                 • Through our quarterly magazine, “ Water Insight”, mem-
                                                                   bers stay up to date on water related news and association
• ARWA is a non-profit organization with the purpose to            activities.
  assist water systems with day-to-day operational and man-      • Comprehensive technical training program for water and
  agement problems.                                                wastewater operators, managers and board members.
• Largest water and wastewater utility membership associa-       • Members receive a yearly Training Calendar of continuing
  tion with over 600 utility members.                              education training sessions each January.
• Training and renewal hours in Water, Wastewater, Backflow        • All of the training sessions for operator certification
  Tester Certification and Backflow Re-Certification, Backflow       renew al offered by ARWA are approved by Arkansas
  Repair, the ARWA EXPO, and the ARWA Annual Technical               Department of Health and Arkansas Department of
  Conference.                                                        Environmental Quality. Members receive discounted
• Governed by a sixteen member non-paid Board of                     prices at ARWA’s Annual Technical Conference and
  Directors.                                                         Operator Expo.
• Energy Circuit Rider, Wastewater Technicians/Trainers,             • ARWA works with the Arkansas Department of Health,
  Water Trainers, and Source Water Technician that                     Arkansas Department of Environmental Quality, the
  provide on-site training and technical assistance.                   USDA Rural Development Administration, the
• Legislative voice for water and wastewater utilities.                Arkansas Natural Resources Commission, and other
                                                                       state and federal governmental entities that influence
• Employs field staff that provides energy saving tips, water
                                                                       water, wastewater, and solid waste policies in Arkansas.
  and wastewater training and on-site technical assistance for
  ARWA members year-round.                                       • Lobbying - Arkansas Rural Water Association monitors
                                                                   water and wastewater legislation in both Little Rock,
• Members receive an opportunity to participate in a series
                                                                   Arkansas and Washington, DC.
  of Affinity Programs through National Rural Water
  Association.                                                   • NRWA Water Rally - The Washington, DC “Water Rally”
                                                                   provides an opportunity for small system representatives to
• Members receive an opportunity to become a member of
                                                                   meet with our Congressional delegation to express the con-
  the AQUASURE Program through Risk Services of
                                                                   cerns of the water and wastewater industry on funding and
  Arkansas/INSURICA.
                                                                   regulations.

          The Arkansas Rural Water Association strives to meet the needs of each individual water and wastewater system.
                Suggestions on how we could better serve you and your system or need membership forms?
 Phone: 501-676-2255 • Fax: 501-676-2266 • Email: arkrwa@arwa.net or arkrwa@sbcglobal.net • Web: arkansasruralwater.org

20 | SUMMER 2018 | WaterInsight
NRWA INITIATIVES
                              for Arkansas Rural Water Member Utilities
                              The National Rural Water Association has a new series of
                                 affinity programs available for Arkansas Rural Water
                               Association’s Member Utilities to support small water and
                                         wastewater utilities across the country.
                           Please go to the NRWA website at www.nrwa.org or the WaterPro
                            community website www.waterprocommunity.org to learn more
                                                about these programs.

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rural water systems.                                                 to water districts, educational institutions, corporations,
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                                                                     with its easy-to-use mass notification service. IRIS,
                         Bailey Special Risks, Inc.                  TechRadium is the owner of eleven United States
proudly offers Beazley Breach Response Insurance for                 patents and has multiple patents pending.
utilities. This unique insurance provides a comprehen-               Phone: 1.866.894.5474
sive service that protects utilities that have suffered a            Web: https://nrwa.org/products-services/iris/
data breach with notification, loss control, credit
monitoring services, and more.                                                            The Rural Water Loan Fund
Phone: 1.800.768.7475                                                                     (RWLF) is a funding program
Web: https://nrwa.org/affinity/data-breach-insurance/                                     specifically designed to meet the
                                                                                          unique needs of small water and
                   Residental Service Line and Leak                                       wastewater utilities. The RWLF
                   Adjustment Program ServLine is a new              provides low-cost loans for short-term repair costs,
                   and unique insurance program that                 small capital projects, or pre-development costs associ-
                   covers water loss with no deductible, as          ated with larger projects. The RWLF was established
                   well as repairs or replacement of a               through a grant from the USDA/RUS, and repaid
                   customer’s water and sewer line in                funds used to replenish the fund and make new loans.
a timely fashion. ServLine is a full service program backed          Phone: 1.800.332.8715
by Hanover Insurance Company – not a warranty program.               Web: https://nrwa.org/initiatives/revolving-loan-fund/
Phone: 1.800.589.9876
Web: https://nrwa.org/affinity/servline/                             Other support initiatives
                                                                                         Ford Fleet Vehicle Pricing
Lifestyle Health Plans – A World of Wellness
                                                                                         http://nrwa.org/initiatives/fleetprogram/
                  Medova Healthcare and Mike Keith                                       Water University
                  Insurance is pleased to introduce
Lifestyle Health Plans, a unique health benefits program
designed to address the underlying causes of the rise in                             http://www.wateruniversity.org/about.aspx
healthcare costs for both employer and employee alike –
                                                                                     Mobile Apps
employee health behaviors.                                                           http://nrwa.org/initiatives/apps/
Phone: 1.800.530.5229                                                                WaterPro Community Center
Web: https://nrwa.org/products-services/loifestyle-health-plans-2/
                                                                                     http://careers.waterprocommunity.org/
  00 | SPRING 2016 | WaterInsight                                                                 WaterInsight
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                                                                                                                          2016 | 21
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ARKANSAS RURAL WATER
     ASSOCIATION
     REGISTRATION IS NOW OPEN!                                                                                   41st
                                                                                                        Annual Technical
   Please visit our website to access registration forms
        or feel free to call us at the ARWA office.                                                       Conference
        These companies exhibited at the 2017 ARWA Conference
                 with over 1,000 in total attendance.                                                         September
                         IS YOUR NAME ON THE LIST?                                                            9-12, 2018
           It should be! Don’t let the competition steal your customer.
Allen's Electric Motor Service, Inc.             L & L Municipal Supplies
                                                                                                          Hot Springs
Alpha Process Sales, Inc.                        Layne Arkansas Company
American AVK Company                             LEC, Incorporated                                      Convention Center
AMERICAN Flow Control                            Little Rock Winwater Works Co.
AmeriChemm, LLC                                  Luckett Pump & Well Service, Inc.
APAC/Arkhola                                     M & H/ Kennedy Valve
Aquasure                                         Magnolia River                                                EXHIBITORS:
Arkansas Federal Surplus Property                Maguire Iron, Inc.
Arkansas Department of Environmental Quality     Master Meter, Inc.                                            Remember …
Arkansas Department of Health                    McClelland Consulting Engineers, Inc.                     • Water Pac Donations
Arkansas Natural Resources Commission            McGoodwin, Williams and Yates, Inc.
Arkansas One-Call                                McIntire Management Group                              • Sponsorship Opportunities
Arkansas Tax Associates, Inc.                    Midland-MIDCO
AVR, Inc.                                        Mitchell, Williams, Selig, Gates & Woodyard, P.L.L.C                and
A.Y. McDonald Mfg. Co.                           Mueller Company
Bertrem Products                                 Neptune Technology Group                                    • Golf Registration
BT Environmental, Inc.                           New Water Systems
Brenntag Mid-South, Inc.                         Nexbillpay
Clow Valve Company                               Pittsburg Tank & Tower Maintenance Co.                         ATTENDEES:
CoBank                                           Przybysz & Associates, CPAs /
Consolidated Pipe & Supply Co., Inc.             Przybysz Wealth Management, LLC                             Remember …
Continental Utility Solutions, Inc.              Rain For Rent                                               You must be an
CSA Software Solutions                           Red Bud Supply, Inc.
Cunningham, Inc.                                 Red Flint Sand & Gravel, LLC                           ARWA Member and register
Denali Water Solutions, LLC                      Reliant Water Technologies
Ditch Witch of Arkansas                          Rep Com/Vivax-Metrotech/sebaKMT                            by August 10 2018
DPC Industries                                   RG3 Meter Company
Eagle Water Tank Inspection Service              River Valley Winwater                                     to be eligible for the
EJ                                               Rural Water Impact/Municipal Impact                            4-Wheeler!
Engineering Services, Inc.                       Sansom Equipment Co., Inc.
engines, inc.                                    Scruggs Equipment
Environmental Products Mid-South                 SELTECH, Inc.                                                  Don’t forget
EPA Water Security Division                      Serv-Atron, Inc.
Environmental Technical Sales, Inc.              ServLine                                                     golf registration!
Ferguson Waterworks, MAG                         Sewer Sentry, LLC
Ford Meter Box                                   Shupe and Associates, Inc.
G & C Supply Co., Inc.                           Southern Pipe and Supply                                      QUESTIONS?
Grasshopper Company                              Stephens
Greg Roberts Fire Hydrant Repair & Supply, LLC   SUEZ Advanced Solutions                                   Phone: 501-676-2255
H*E Engineered Equipment Co.                     TankSpekCorp
Harbor Environmental, Inc.                       Taylor Power Systems, Inc.                                 Fax: 501-676-2266
Hawkins, Inc.                                    Tencarva Machinery Company
Hawkins-Weir Engineers, Inc.                     United Systems and Software
Haynes Equipment Company, Inc.                   USDA Rural Development                                           Email:
HD Supply Waterworks                             Utilitybilling.com
Henard Utility Products                          Utility One Source                                          arkrwa@arwa.net
ICM Technologies, Inc.                           Vermeer MidSouth, Inc.
Instrument & Supply, Inc.                        Wachs Utility Products
Induron Protective Coatings                      Water Tech, Inc.                                                 Web:
Jack Tyler Engineering, Inc.                     Water Utility Data Base System
Kamstrup Water Metering                          Wholesale Pump & Supply, Inc.                            arkansasruralwater.org
Kirkham Systems                                  Xylem Dewatering Solutions, Inc.

22 | SUMMER 2018 | WaterInsight                                                                         WaterInsight | SUMMER 2017 | 5
P R E - R E G I S T R AT I O N                                                                                                           CLOSES AUGUST 10, 2018
                             41ST ANNUAL TECHNICAL CONFERENCE & EXHIBITION OF THE
                                     ARKANSAS RURAL WATER ASSOCIATION
                                             SEPTEMBER 9-12, 2018
NOTE: All member systems must be pre-registered for the conference by August 10, 2018 to be eligible for
the grand prize drawing for the 4-wheeler.

Please print or type. Complete a separate form for each person. Photocopy if you need additional forms.
NAME ______________________________________________________________________________________________

REPRESENTING_______________________________________________________________________________________

ADDRESS _______________________________________ CITY ______________________________ STATE ___________

COUNTY _____________________________ ZIP __________________ PHONE __________________________________

Enter last four digits of Social Security No. to obtain credit hours (for Water & WW license) or N/A: _______________

___________ Check here if you have special needs and would like an ARWA Associate to contact you.

ARWA MEMBER: Pre-Registration Closes August 10, 2018

        PRE-REGISTRATION (includes Registration, 2 Continental Breakfasts and 2 Luncheons)
        _____ $165 per person, $150 Aquasure Member Discount per person
        _____ $195 per person, after August 10, 2018, $180 per person Aquasure Member Discount

NON-MEMBER: Pre-Registration Closes August 10, 2018

        PRE-REGISTRATION (includes Registration, 2 Continental Breakfasts and 2 Luncheons)
        _____ $240 per person
        _____ $270 per person, after August 10, 2018

ARWA MEMBER AT THE DOOR:

        REGISTRATION AT DOOR (includes Registration, 2 Continental Breakfasts and 2 Luncheons)
        _____ $220 per person, $200 Aquasure Member Discount per person

NON-MEMBER AT THE DOOR:

        REGISTRATION AT DOOR                                                             (includes Registration, 2 Continental Breakfasts and 2 Luncheons)
        _____ $295 per person

        SPOUSE REGISTRATION - NAME ________________________________________________________
        SPOUSE LUNCHEONS (2)      $75 PER PERSON ______________________

        ARWA GOLF TOURNAMENT PRE-REGISTRATION FEE:       $80 EACH _________________________
        Golf Tournament will be held at the Diamondhead Golf Club
        TOTAL ENCLOSED ________________________ ARWA HAS A NO REFUND POLICY FOR REGISTRATION

                                                          PLEASE RETURN TO: ARWA Conference, P.O. Box 860, Lonoke, AR 72086
        HOTEL HOT SPRINGS & SPA 877-623-6697 $112-single $10 for each additional person all room sizes (cutoff 8/9/18)
        ARLINGTON 800-643-1502 $104 single (cutoff 8/17/18)
        EMBASSY SUITES 501-321-4430 $144 single (cutoff date 8/8/18)
        Mention you are attending the ARWA Conference to get these rates

        "An even membership of one-cent per person is included in your registration fee(s) allowing participants in NRWA fundraising activities. This is required by Federal Election Commission laws. If you wish to opt-out please go to the registration desk at the conference for your refund of this one-cent fee"
                                                                                                                                                Revised: 6.19.18

                                                                                                                                                                                                                                                     WaterInsight | SUMMER 2018 | 23
SUNDAY
                                  September 9, 2018                                                             ARWA 41st ANNUAL TECHNICAL CONFERENCE AGENDA

                                   TIME              ACTIVITY                               LOCATION                               Water for the ³Water Taste Test´ must be turned in by noon on Monday, September 10, 2018
                                                                                                                                         Taste Test: 2:30 pm - 3:00 pm in Exhibit Hall on Monday, September 10, 2018
                                                                                                                                                      Winner announced at the Tuesday ARWA Luncheon
                                  8:00 am            ARWA Golf                        Diamondhead Golf Course
                                                     Tournament                           4-Man Scramble
                                  1:00 pm
                                      -   ARWA Registration - 5HJLVWUDWLRQ'HVNLVRXWVLGHRI([KLELW+DOO³$´LQWKH&RQYHQWLRQ&HQWHU
                                  6:00 pm

24 | SUMMER 2018 | WaterInsight
                                  2:00 pm
                                        -    ([KLELWRU¶V6HW-Up                      ([KLELW+DOOV³$&B´
                                  6:00 pm
                                  6:00 pm  ARWA Hospitality Room - The Hotel +RW6SULQJ¶V%$5
                                       -
                                  10:00 pm ARWA Hospitality Room is Sponsored by ARWA & Crews & Associates

                                                                                                                                  MONDAY
                                  September 10, 2018                                                            ARWA 41st ANNUAL TECHNICAL CONFERENCE AGENDA

                                  7:00 am                                                                                ARWA REGISTRATION OPENS

                                                   CLASS I               DIRECTORS AND ADMINISTRATION               ARKANSAS DEPT of              GENERAL                                    GENERAL
                                   TIME          WASTEWATER                            &                                HEALTH                  WATER SESSION                               WASTEWATER
                                                                               OFFICE PERSONNEL                       ENGINEERING
                                                                                                                        SECTION

                                                     ROOM 207                          ROOM 208                          ROOM 209                  ROOM 203                                   ROOM 204
                                  8:00 am            Class I                                              ARWA AN18$/%86,1(660((7,1*5RRP³´
                                     -                                                                      EXHIBIT HALL OPEN - CONTINENTAL BREAKFAST
                                  9:00 am
                                                  Wastewater
                                                Shelby Townsley
                                                                                                                 CLOW VALVE ³FIRE HYDRANT COMPETITION"
                                                    ARWA                                                          8:45 am ± 9:15 am at the CLOW VALVE BOOTH

                                  8:00 am- 9:30 am                               BREAK - EXHIBIT HALL OPEN              LADIES PROGRAM - ARLINGTON ROOM (9:00 am - 11:00 am) MONDAY

                                   9:30 am    Class I Wastewater           Your Digital Communication               AR Drinking Water      How to Select a Variable                  Inflow & Infiltration-Micro
                                      -        Shelby Townsley          Tool Box-Website, Social Media and              Program -          Frequency Drive (VFD)                       Detection & Reporting
                                  10:30 am
                                                    ARWA                        Must-Have Apps!                      Director's Update

                                                                         Shannon Farmer & Shelly Howay               Jeff Stone, P.E.          Larry R. Stanley                 Mark LaPlante-Eastech Flow Control
                                                                        Rural Water Impact/Municipal Impact               ADH                     ABB, Inc.                         Steve Maxwell-Seltech, Inc.
                                  11:00 am    Class I Wastewater              ³&\EHU6HFXULW\,VVXHV´               Water Storage            Metering-Analytic            Biological Sludge Blanket Level Monitoring:
                                      -        Shelby Townsley                                                       Tanks: Concerns               Software               Continuous Sonar Level Measurements in Primary
                                  12 Noon
                                                    ARWA                                                             and Corrections            How It Works                           & Secondary Clarifiers

                                                                              SA Jason Frankenberger                 Lance Jones, P.E.            Jeff Bonee                     Bert Gonzales/ Hawk Measurement
                                                                           Federal Bureau of Investigation                ADH               Henard Utility Products,                Steve Maxwell/ Seltech, Inc.
                                                                                                                                                      Inc.

WaterInsight | SUMMER 2018 | 00
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