Welcome 2020 Real skills. Real experience - The Gordon
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Welcome 2020
International Student Handbook
Real skills.
Real experience.
Real outcomes.
thegordon.com.au 07959 15 January 2020 TAFE 3044
Contents
Student account and student portal 3
eCentral 4
Student ID card 5
Booklist 5
Timetables 6
USI 7
Student services and support 9
Facilities 11
International Office services and contact info 13
Student rights and responsibilities 15
Living in Australia 17
Success in your studies 19
Health and wellbeing 21
Safety 23
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Thank you for enrolling into a course at The Gordon. Included is useful information as you
commence your study journey.
Orientation week Student ID card
It is compulsory for international students to attend the Once you have paid your enrolment fees you obtain a
International Orientation to help you get familiar with study Student ID card from Customer Service. This card is used
and life at the Gordon. for identification purposes whilst you are on campus, to
access the printers and photocopiers, and to borrow books
International Orientation program takes place in January
from The Gordon library. You should keep this card with
and July each year, before your course starts.
you at all times.
International Orientation includes activities that help new
international students settle into The Gordon life:
information about facilities, student support, enrolment, Booklists
your campus location, ID card, meeting fellow students and
Your booklist should be provided to you by your course
your program managers as well as information that will
area. Booklist items can be purchased from the on-campus
help make the most of your time here at The Gordon.
Gordon bookshops located at the Geelong City Campus
You will receive an email with details of when and where and East Geelong Campus (the Bookshop’s details are
your orientations will take place. provided later in this booklet.)
Online orientation Timetables
There is an online orientation video to familiarise yourself Timetables can be accessed via the Student Portal , under
with The Gordon student code of conduct, your the ‘Course Stuff’ icon.
responsibilities as well as services offered to you at
Click the ‘Course Stuff’ icon to access the timetable finder.
The Gordon. Jump onto the student portal to watch.
You then search your course and your group from the list.
You’ll be able to see which classroom you’re in.
eCentral/student account
eCentral provides you with the ability to access your own Gordon Online
‘portal’ of information.
Gordon Online is The Gordon’s online learning
You can:
management system where you’ll access course materials
• Update your personal details
and assessment details. Your teacher will give you further
• Make enquiries information once you commence class.
• Apply for courses
•
•
View application status and correspondence
Manage your enrolments
Stay connected
• View your financial transactions We love being connected at The Gordon.
• Pay your fees Facebook – like us to stay up to date with special
• View your results and see details regarding offers, events and Gordon news.
completion and graduation
• View information on Support Services Instagram – follow us @the_gordon to check out
other students’ work. Use #thegordon to share
• Access your online course materials.
your projects – we like to regram!
Access to eCentral
YouTube – follow us at thegordongeelong
You can access eCentral from a link on the Student Portal
for our latest videos.
or via The Gordon website, and you’ll need to use your
student account log in details (Student ID and Password).
Pinterest – follow us to be inspired by
students’ floristry, make-up, fashion and
vintage Gordon photos.
Twitter – follow us @GordonTAFE to stay up to
date on what’s happening in Geelong, Gordon
news and good reads.
LinkedIn – add The Gordon to your profile
to stay connected.
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Student Internet usage policy Bring your own device
You are encouraged to make use of The Gordon ’s Students who bring their own devices will be able to access
computer network and public Internet for educational any web-based resource such as the Student Portal, Gordon
purposes. The Gordon has a policy in place to ensure these Online, web-based email and general internet access after
resources are used sensibly, responsibly and within legal authenticating with a current Gordon user account.
and ethical guidelines. When agreeing to The Gordon’s
For students who wish to purchase or use their own laptop
Terms and Conditions during enrolment you are agreeing
device to assist with their studies at The Gordon, this
to abide by the usage policy.
information provides a guide.
Guidelines are displayed in the libraries and other access
areas throughout The Gordon. Free Office 365
Unacceptable use includes: You can download Office 365 via the student portal.
• Sending, receiving or viewing obscene, offensive To help prepare our students for work in the professional
or defamatory material world, we provide Office to every one of our students for
• Using the Internet or email for gambling FREE. This means you’ll always have the latest version of
or illegal activities Word, Excel, PowerPoint, OneNote, and more, for as long
as you’re a Gordon student.
• Wasting time on non-educational pursuits
• Intentionally interfering with normal operation You can install on up to five compatible PCs and Macs,
of the network plus five tablets. Gain valuable skills on the world’s most
popular document software. For more information visit the
• Other inappropriate uses that may be identified
student portal https://www.thegordon.edu.au/quick-links/
by the network administrator.
gordon-students/office-365
Use of the Internet is subject to monitoring for security and/
or network management reasons. Breaches of the student
Internet usage policy may result in disciplinary action, as
outlined under The Gordon Student Conduct Policy.
Wi-Fi access
The Gordon provides free wireless access via the normal
logon protocol. This wireless access is intended to be
available across all campuses. It is not possible for
students to connect to The Gordon’s Information Systems
via a cable connection. For everything you need to know
https://www.thegordon.edu.au/quick-links/gordon-
students/wireless-connection-guides.
‘General use’ laptop ‘High performance’ laptop
Recommended for almost all areas Recommended for use in the following teaching areas:
• Graphic Design
• Information Technology
• Advanced Design and Building
PC: Intel i5 or similar processor PC or Mac: Intel i5 or better processor
Mac: Intel i5 or Intel Dual Core M processor
4GB RAM (minimum) 8GB RAM (minimum)
250GB (or more) Hard disk drive 250GB (or more) SSD drive
Wireless network adaptor Wireless network adaptor
Integrated graphics Dedicated graphics
Integrated webcam Integrated webcam
PC: Windows 7 or later PC: Windows 7 or later
Mac: OS X 10.6 or later Mac: OS X 10.7 or later
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Student Services Student A-Z guide
and Support Absences
Studying at The Gordon opens up a world of opportunity. It is a student’s responsibility to participate in training and
With our trusted, skills-based courses, we recognise the assessment and/or attend classes as scheduled and to
journey is as important as the destination. That’s why report any absences in a timely manner. Consequences of
we’ve invested in a range of innovative facilities and non-attendance may be withdrawal with the liability for
services, to ensure your Gordon experience exceeds your payment of fees remaining should withdrawal be outside
expectations and you can achieve your educational goals. the period that allows fees to be refunded or credited.
More information about our services can be found on the In most cases medical certificates will be needed for
student portal or The Gordon website. extensions to assessment dates.
Accidents
All accidents, incidents and near misses on The Gordon’s
premises must be reported to a member of staff. The staff
member will assist you in filling in an Injury and Illness form.
For further information contact:
Quality Assurance & Risk Management OHS Manager
Phone: (03) 5225 0904
Email: QualityAssurance@gordontafe.edu.au
Accommodation
The Gordon offers an affordable, on-campus student
residence for students living away from home. Located at
the East Geelong Campus (and ten minutes drive from the
Geelong City Campus ), The Gordon Student Residence is a
small community renowned for its friendly and welcoming
environment, offering a comfortable and fun place to live
and study.
The residence comprises three separate wings,
accommodating 50 furnished bedrooms. All rooms are
spacious and include a queen-sized bed. Fully-equipped
kitchen and bathroom areas are shared between four
residents, and living areas are centrally located, with
couches, TV and DVD facilities. The residence also offers
many support services, activities and opportunities to meet
new friends and build independent living skills.
For more Information:
Phone: (03) 5246 6132
Email: StudentResidence@gordontafe.edu.au
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Advanced Standing Bookshops
You may be entitled to recognition of prior learning or The bookshop provides textbooks, chef and hairdressing
experience or perhaps you have already completed some equipment and uniforms, a great range of stationery items,
units from your course. Contact your teacher to discuss plus everyday items from newspapers and postage stamps
your advanced standing (also called RPL - Recognition of to greeting cards and nail polishes. If we don’t stock it we
Prior Learning). can usually order it in for you! Bookshops are located at:
Geelong City Campus - Student Hub - enter via H Building
Alcohol and Other Drugs corner of Latrobe Terrace and Gordon Avenue
As a member of The Gordon community, students are East Geelong Campus - Boundary Road, H Building
required to behave sensibly and appropriately.
Phone: (03) 5225 0542
Being under the influence of alcohol or other drugs while at Email: bookshop@gordontafe.edu.au
The Gordon or while participating in or attending any
Werribee, Hoppers Crossing and Colac students – please
Gordon organised (including off campus) activity may lead
contact us for more information about the services
to action under the Student Misconduct Management
available to you and to discuss your individual needs.
Procedure. This may involve suspension.
https://www.thegordon.edu.au/future-students/student-
For further information, including the disciplinary action
services/bookshops
procedure please refer to the Student Misconduct
Management Procedure. Barbeques
There are electric barbeques located in the courtyard at the
Animals Geelong City and in the G Building courtyard at the East
Public health regulations do not allow any animals on the Geelong Campus. There are also a number of portable gas
grounds of The Gordon except for: fueled Barbeques at each campus.
• Registered guide dogs used by people who have The Gordon’s barbeques are not to be used by
low vision or who are legally blind, and unsupervised students and are only to be operated by
• Companion dogs assisting people with disabilities staff who have completed the training and are competent
or mental health needs in safe food handling.
• Animals approved for animal studies in designated
study areas. Bicycles
If an unaccompanied animal is found on campus please The Gordon promotes safe bicycle riding practices and
contact Gordon Security. for health benefits encourages students to ride their bikes
when possible. Students must walk, not ride their bikes
Geelong Geelong City Campus - internal phone 4999
whilst on campus property, and not on any grassed areas.
or from your mobile phone (03) 5225 0999
Bicycle Racks are available for student use:
East Geelong Campus – internal phone 2300
or from your mobile phone 0409 010 858 Geelong City Campus - located outside Building C and G
South
Werribee, Hoppers Crossing and Colac students
- contact the campus for more information East Geelong Campus - located outside Buildings A, E, H,
G and M
If you have an allergy or phobia of animals you should
advise your teacher. Colac - located at the public library
Werribee and Hoppers Crossing - contact the campus for
ATM more information
The Gordon does not have an ATM on any campus, but
Students must ensure they lock their bikes whilst on
most banks and ATMs can be accessed either in the central
The Gordon grounds as The Gordon is not responsible
business district of Geelong and Werribee or major
for stolen or damaged bikes.
shopping centres.
Attendance Cafeterias
Cafeterias are located at the Geelong City and East
Students are expected to attend all classes until
Geelong campuses and are open morning and evening
competency has been assessed and should notify their
cater to your needs. Hot and cold breakfasts,
teachers if unable to attend due to illness or other
lunch and snacks are sold at student prices.
circumstances.
Car Parking – where to park?
Geelong City Campus - no student parking available. There
is limited all-day metered parking available on Fenwick and
Little Malop Streets however council restrictions apply.
Information on Central Geelong parking can be found at:
https://www.geelongaustralia.com.au/parking/article/
item/8cb86481f530eba.aspx
East Geelong Campus - free student parking available.
Please refer to the campus map for more information.
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Colac - free student parking available. Please refer to the Child Safe Standards
campus map for more information.
The Gordon is committed to youth and child safety.
Werribee and Hoppers Crossing - contact the campus Our commitment includes zero tolerance for child abuse,
for more information. regardless of whether the abuse occurs at The Gordon, on
thegordon.edu.au/About/Campuses/Pages/Home.aspx a Work Placement or in your home life. All allegations and
concerns are taken seriously and support is provided to our
students by our Aboriginal, Counselling and Disability
Changing Your Details Support Services.
Email and SMS are our primary forms of communication.
So you don’t miss important information ensure your Clothing
contact details are kept up to date. Log into your
Clothing shall be of an appropriate standard as required for
eCentral account and update.
your course, i.e. protective clothing. Bare feet, thongs or
If we can’t contact you in relation to absences the strapless shoes are not permitted. Shorts, and/or singlets
consequence may be withdrawal from the course. are not permitted in engineering trade areas, building and
You may still be liable for payment of fees. Keep your construction trade areas, and cookery classes.
details up to date!
If you are unsure of clothing requirements for your course,
This is also the way the State and Federal Government will please ask your teacher for clarification. Check out the new
contact you, particularly in relation to any VET Student range of Student Uniforms and Gordon clothing. See the
Loan information that may be relevant to you. range and make an order via the Student Portal https://
www.thegordon.edu.au/quick-links/gordon-students/
gordon-clothing.
Code of Conduct
The Gordon is committed to the provision of high quality
and rewarding education and training for all students in an
environment which actively encourages and supports
learning for all students. To foster these goals The Gordon
has established this code of conduct to communicate
students’ responsibilities. The Gordon believes that by
establishing and communicating these standards we will
provide a supportive and equitable learning environment
for all students.
Please refer to the following link for full details
thegordon.edu.au/quick-links/gordon-students/
documents-forms
7 thegordon.edu.au
Counselling (Careers) Disability Support Services
The Careers team provides free and confidential vocational Disability support provides free confidential advice, in class
counselling appointments to prospective and current note takers, tutors, advocacy, orientation & specialised
students. The computer program Career Voyage is equipment free of charge. If you have a chronic illness,
available to help match your skills and interests with a medical condition, hearing/vision, intellectual, learning or
suitable career. As a current student you are able to obtain physical disability, mental health condition, epilepsy or
assistance with job applications, resumes, interview skills diabetes you may be eligible for our support. The Disability
and employment information. The Careers team is located team is located:
at:
Geelong City Campus - H1.20
Geelong City Campus – H1.21 (Tuesday to Thurs)
Phone: 5225 0835
East Geelong Campus – A1.17 (Mondays and Fridays)
Email: disabilitysupport@gordontafe.edu.au
Phone: (03) 5225 0687
East Geelong Campus - A1.17
Email: careerscounselling@gordontafe.edu.au
Phone: (03) 5225 0768
Werribee Princes Campus – WP18 Phone: (03) 5225 0489
Email: disabilitysupport@gordontafe.edu.au
Hoppers Crossing and Colac students
Werribee, Hoppers Crossing and Colac students
– please contact us to discuss your individual needs.
– please contact us to discuss your individual needs.
Counselling (Personal)
A free and personal counselling service is available to you
Emergencies
as an enrolled student. Personal counsellors can provide For emergency assistance whilst on campus, if a staff
support with a variety of issues member cannot be contacted, phone Security:
• personal issues affecting your time as a student Geelong City Campus - internal phone 4999
• mediation services are offered for students and staff or from your mobile phone (03) 5225 0999
requiring dispute resolution
East Geelong Campus – internal phone 2300
• financial advice, particularly in relation to course costs. or from your mobile phone 0409 010 858
The Counselling team is located:
Colac – more information available on campus
Geelong City Campus - H1.22
East Geelong Campus - A1.17 Werribee, Hoppers Crossing and Colac students
– more information available on campus.
Phone: (03) 5225 0963
Email: counsel@gordontafe.edu.au The Gordon’s emergency procedures state that in the event
of an emergency contact Gordon Security. However, in the
Werribee, Hoppers Crossing and Colac students
case of an extreme emergency phone the emergency
– please contact us to discuss your individual needs.
services for ambulance, fire and police.
For after hours crisis service phone Lifeline on 131 114 (24hrs).
Emergency Services (ambulance, fire and police)
phone 000
Credit Transfer
Note: If calling from an institute phone you must dial 0
Successful completion of units or modules completed at a
for an outside line first.
training organisation that is Nationally recognised may
entitle you to credit in an equivalent TAFE unit or module.
Students must provide evidence that the unit/module was Evacuation Procedure
successfully completed. An Application for Credit Transfer In case of an evacuation you should:
form is available from Customer Service or program areas.
• assist anyone in immediate danger (if safe to do so)
There is no charge for credit transfer. For further • raise the alarm including phoning Gordon Security
information please contact Customer Service.
• leave by the nearest, safest exit (do not use a lift)
• assemble in the evacuation area – do not leave the
Davidson Restaurant area (evacuation maps are located in every building)
The Davidson Restaurant is a classical style restaurant
• report injuries or information to a staff member or
and is used to train students in the skills of fine dining.
relevant authority dealing with the emergency,
It operates from the historic, original main building of
including the location of a person with mobility issues.
The Gordon built in 1887. The restaurant is generally open
to students, staff and the general public for dinner from • do not re-enter the building until advised by the
Monday to Friday during the school term and can take relevant authority.
bookings for arrival from 6.00pm to 7.00pm, closing at DO NOT USE LIFTS DURING ANY EVACUATION
9.30pm. When visiting the Davidson Restaurant you are EMERGENCY OR DRILL.
giving your fellow students the opportunity to demonstrate
their practical skills in a real-life environment.
The restaurant can be booked for groups and functions.
Entrance is from Fenwick Street, Geelong, near the corner
of Little Malop Street. Call Restaurant Reservations
(03) 5225 0741 to make a booking.
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Employment Assistance Gordon Print
Need help finding out about where the jobs are and how to Gordon Print, at the Geelong City Campus, caters to all
produce a winning application? your printing, photocopying and publishing needs
providing high speed digital printing, pre-press services,
For further information or to make an appointment contact:
scanning, laminating, colour photocopying, overhead
Careers and Counselling transparencies and more.
Enter from Little Malop Street, off Latrobe Terrace.
Phone: (03) 5225 0687
Gordon Print is open from 8am - 5pm, Monday to Friday.
Email: careerscounselling@gordontafe.edu.au
Phone: (03) 5225 0826
Fees and Charges Email: printing@gordontafe.edu.au
Fees and charges information is available from the
Customer Service Centres. In particular the fees and Pathways with Deakin
charges brochure outlines the enrolment fees and charges The Gordon and Deakin University now offer seamless
including eligibility, concessions and refunds as well as pathways with Credit for Prior Learning and Guaranteed
payment options available. Entry to a range of Deakin degrees. Subject to satisfactory
progression through the specified diploma of advanced
For further details visit https://www.thegordon.edu.au/
diploma, this provides certainty about entry into Deakin if
future-students/fees-charges
this is a priority for you.
First Aid and Injuries More details can be found at:
In accordance with the Code of Practice First Aid in the deakin.edu.au/the-gordon
Workplace, first aiders are trained and located across all
Libraries
areas of The Gordon:
• if you or another student is injured please contact a The Gordon library provides access to a collection of
staff member who will arrange for first aid assistance. books, journals, DVDs, equipment, newspapers, magazines
• always complete an Injury and Illness Form OHS FO 3.1 and online databases including online journal articles and
as soon as possible streamed videos.
• make sure any witnesses also give their name and Visit the library home page at
contact number. thegordon.libguides.com/library to access subject guides
• you are strongly advised to have ambulance providing relevant course resources. The library also offers:
insurance to cover costs associated with transport • Library orientation tours
to hospital if required.
• Basic computer software assistance
• for emergency assistance contact Gordon Security.
• Assistance with research (catalogue and database
The Security Officer or first aider will determine if an
searching)
ambulance is required.
• Referencing assistance with the Institute’s preferred
Emergency Contacts:
Deakin Harvard Style
Geelong City Campus - internal phone 4999 or • Spaces to eat, study and relax
from your mobile phone (03) 5225 0999
• Computers with relevant software for your course
East Geelong Campus – internal phone 2300 or • Printing and photocopying
from your mobile phone 0409 010 858
• WIFI
Colac – more information available on campus • Equipment available for loan includes laptops,
Werribee, Hoppers Crossing and Colac students cameras, tripods and video cameras
– more information available on campus. Geelong City Campus - H Building enter via corner Latrobe
Terrace and Gordon Avenue
Emergency Services (ambulance, fire and police) Ph. 000
Student Use computers are available in the Student Hub in
Note: If calling from an institute phone you must dial 0
G Building, Level 1, next to the cafeteria. Quiet student
for an outside line first.
study space is available on G Building, Level 3. Visit the
Library for more information.
Phone: (03) 5225 0812
Email: library@gordontafe.edu.au
East Geelong Campus - H Building
Phone: (03) 5225 0609
Email: eastlibrary@gordontafe.edu.au
Werribee, Hoppers Crossing and Colac students
– please contact us for more information about the services
available to you and to discuss your individual needs.
Library Hours
Monday – Thursday, 8.30am - 5.00pm
Friday, 8.30am - 4.00pm.
9 thegordon.edu.au
Lockers Public Transport
There are several locker options available to students. Geelong Bus Network:
Lockers may be available within specific department areas,
so please check with teaching staff in your area for use and For detailed Public Transport Victoria information
availability of department lockers. call 1800 800 007 or visit https://www.ptv.vic.gov.au/
Other lockers are available in the Student Hub near Werribee, Hoppers Crossing and Colac students
Customer Service, G Building (Geelong City Campus – please contact us to discuss your individual needs.
only), and in A Building near the café at the Myki is a reusable smart card, and is the current ticketing
East Geelong Campus. system used in areas of public transport across Victoria.
Students are required to provide their own locks or use Myki cards are available from the Geelong (Moorabool
electronic locks (where provided). All lockers must be Street) and Corio Village Post Offices and at any 7/11 store.
emptied and locks removed at the end of each term. Failure Further information on Myki can be found on the myki website.
to do so will result in locks being cut off and items inside
lockers removed. Trains
Please note: The Gordon does not take any responsibility The Geelong train station is located in Gordon Avenue,
for theft or damage to items stored inside lockers across the road from The Gordon Geelong City Campus.
Trains run on a regular basis to various destinations
Newspapers including Melbourne.
Daily newspapers are available in the libraries for For V/Line information go to www.vline.com.au
students to read.
For timetable information, reservations & sales,
contact Public Transport Victoria -
Noticeboards 1800 800 007 (6am-midnight daily)
Students wishing to display material on any notice board
must first present the material to Marketing for approval Resume Assistance
(unauthorised material will be removed).
Assistance in preparing a resume is available to students
and graduates. Contact Counselling and Careers to make
Photocopiers and Printing an appointment.
Photocopiers are available in the Library at the Geelong
Careers and Counselling
City and East Geelong Campuses.
Phone: (03) 5225 0687
Computer printing costs are deducted from your online
Email: careerscounselling@gordontafe.edu.au
student printing account.
Geelong City Campus - H1.22
When you first log on to the network you will have a $10.00
printing credit. Additional value can be added to your East Geelong Campus - A1.17
online account by purchasing credit at Customer Service or
Werribee, Hoppers Crossing and Colac students – please
our bookshops.
contact us to discuss your individual needs.
Both black and white and colour printing are available.
Road Safety
Prayer/Quiet Room To ensure you get to and from class safely just
Non-denominational prayer/quiet rooms are available for a few reminders:
use by all students and staff at The Gordon. - Cross at the lights, wait for the ‘WALK’ symbol.
- If there are no lights, cross in an area where you can be
Please contact the Customer Service Office for details.
seen.
- Look before crossing the roads or in carparks.
Public Telephone Locations - Don’t text whilst crossing the roads or in carparks.
Geelong City Campus - Always act predictably around traffic.
G Building Level 1 – near the Student Hub
A Building Level 1 – near lift
East Geelong Campus
A Building – Cafeteria
10 thegordon.edu.auSecurity The Institute encourages smokers to reduce or quit
smoking and will support this process through health
Students are encouraged to label all belongings and to campaigns and cessation support.
keep them secure at all times. This includes not leaving
valuables and belongings unattended, including in locked
classrooms. Security Officers patrol campuses of The
Student Ambassadors
Gordon during opening hours. Any suspicious behaviour Each year the Gordon offers a fantastic opportunity for
should be reported to a Security Officer or a staff member highly motivated and passionate students based at
immediately. Geelong City and East, and Werribee Campuses to join our
Marketing team as Student Ambassadors.
Students should also note the following:
• always lock and secure your car or bicycle. Reporting to the School Liaison, these casual roles involve
talking to prospective Gordon students at recruitment
• never leave your valuables in classrooms during
events, expos, school tours and presentations.
breaks, outside toilet cubicles or on cafeteria tables
unattended. This important role provides a key influence for prospective
• report any theft to a staff member or customer students, providing information from a student’s
service. Theft can also be reported to police. perspective.
• student’s valuables are not covered by insurance or The position would suit students with a great attitude, a
The Gordon, and are the student’s own responsibility. customer service focus and a passion for their course at
Gordon Security Contact Details: The Gordon. You should be confident, have initiative,
attention to detail and be highly organised.
Geelong City Campus - internal phone 4999 or
from your mobile phone (03) 5225 0999 There are a number of dates throughout the year where
ambassadors are required to attend and help out the
East Geelong Campus – internal phone 2300 or marketing team. Transport to and from events will be
from your mobile phone 0409 010 858 provided if necessary. Student Ambassadors are paid at a
Werribee, Hoppers Crossing and Colac students rate of $25/hour up to $125 for a full day event. Payment is
– please report instances to police. made in VISA vouchers for you to use as you like.
Interested? Contact Marketing for more information
Short Courses marketing@gordontafe.edu.au or phone 5225 0631
We’ve got short courses for work, life and play! From dog
grooming to body art, Microsoft Office to MYOB, Espresso Student Misconduct Procedure
Coffee to Relaxation Massage. This procedure provides guidance on the standards of
To view the full list of offerings and to book online visit behaviour expected of students and describes the process
thegordon.edu.au/shortcourses involved in the management and resolution of alleged
student misconduct.
Skateboards and Skates To view the Student Misconduct Procedure please visit
Skateboards, inline skates and roller skates are not to be thegordon.edu.au/quick-links/gordon-students/
ridden in or around any campus of The Gordon documents-forms
Smoking The document can also be found under Documents and
Forms on the Student Portal home page.
The Gordon is a smoking and tobacco-free environment.
Smoking and the use of tobacco products is prohibited on
all campuses, property, land and vehicles under the control
of The Gordon. This policy has been implemented to create
a healthy and safe environment for all Gordon staff,
students and associates.
11 thegordon.edu.auStudy Support Centres USI (Unique Student Identifier)
If you’re concerned about how you will cope with study, If you are undertaking nationally recognised training
talk to the experienced team of professional teachers at delivered by a registered training organisation you will
Gordon’s Study Support Centres. Support includes need to have a Unique Student Identifier (USI). This
personalised assistance with essay and assignment writing, includes studying at TAFE or with a private training
reading and note taking, maths, computing, language organisation, completing an apprenticeship or skill set,
assistance for English as a second language students and certificate or diploma course.
general writing skills.
A USI gives you access to your online USI account which is
To contact Study Support: made up of ten numbers and letters. It will look something
Phone: (03) 5225 0765 like this: 3AW88YH9U5. A USI account will contain all your
Email: support@gordontafe.edu.au nationally recognised training records and results from 1
January 2015 onwards. Your results from 2015 will be
available in your USI account in 2016.
Surveillance
Please be aware that certain areas of The Gordon are Your USI will be collected from you at the time of
under 24 hour video surveillance (see section ‘Security’ application. If we miss getting it from you then we will
for related information). collect it at enrolment.
Gordon Security Contact Details: Visit the USI website at usi.gov.au to see your account or
contact our Customer Service Centres for more
Geelong City Campus - internal phone 4999 or from your information.
mobile phone (03) 5225 0999
East Geelong Campus – internal phone 2300 or from your Do you have any questions?
mobile phone 0409 010 858 Don’t hesitate to speak to your teacher, Customer Service
Werribee, Hoppers Crossing and Colac students – please or International Office staff who will help to answer any
report instances to police. queries that you have about your time at The Gordon.
Theft Tell us what you think
Theft should be reported to a Security Officer. We love to hear what you think. Do you have an idea
about what we can do better? Visit the Student Portal
Geelong City Campus - internal phone 4999 or and follow the tabs.
from your mobile phone (03) 5225 0999
East Geelong Campus – internal phone 2300 or
from your mobile phone 0409 010 858
Werribee, Hoppers Crossing and Colac students
– please report instances to police.
The incident will be followed up by a Security Officer.
12 thegordon.edu.au13 thegordon.edu.au
The International Office Student rights and
Gordon International works closely with teachers and
support services assisting students to achieve your
responsibilities
academic potential. Australia provides the world’s most rigorous protection for
international students through the Education Services for
Gordon International offers a range of services to
Overseas Students (ESOS) Act, ensuring you receive a
international students to ensure that your stay in Australia is
quality education and protection as a consumer.
both educationally rewarding and an enjoyable experience:
The ESOS Act protects your rights as a student, outlines
• Orientation program
your responsibilities as an overseas student, and
• Introduction to key staff members and support services importantly, sets the standards Australian education
providers must meet when offering education services to
• Accommodation and airport pickup arrangements
overseas students.
• General advice regarding visa
• International student obligations and visa conditions Understanding your visa conditions
As an overseas student on a student visa you are required to
• Overseas Student Health Cover (OSHC)
meet the following conditions:
• Any welfare issues where you may need some support
• Maintain satisfactory academic progress
•R
eferrals to other Gordon support services relevant
• Maintain 80% attendance at all times
to your issue.
• Pay your fees on time
Make the International Office your FIRST point of contact
if you are unsure where to get help. • Meet the written terms and conditions of The Gordon
International Office Staff: • Must not work more than 40 hours per fortnight during
teaching periods
•M
s Jana Perera, Director of Commercial Business
(International & Domestic) • Notify The Gordon each time you change your address or
mobile number within 7 days of change
•M
s Xuan Liu, International Admissions and
Recruitment Officer • Maintain Overseas Student Health Cover (OSHC) for the
period of your visa
•M
s Lana Guo, International Admissions and
Recruitment Officer • If dependent children accompany you to Australia, the
school-age children must be enrolled in school
•M
s Lavender Kwan, International Client Liaison
To see your specific conditions, work and study
International Office contact details:
entitlements, check your visa grant letter or Visa Entitlement
• A: Room T1.05, T Building, Level 1, Geelong City Campus Verification Online (VEVO): https://immi.homeaffairs.gov.
au/visas/already-have-a-visa/check-visa-details-and-
• T: (03) 5225 0920
conditions/overview.
• E: international@gordontafe.edu.au
Payment of fees
As a student visa holder, it is required that students remain
financially able to pay their fees.
International student fees are stated in your offer letter and
Confirmation of Enrolment (CoE) before commencing at
The Gordon. Fee reminder letters are issued to you before
the commencement of each semester. You must pay your
course fees in full by the due date. If you do not receive the
letter, please contact International Office.
Course progress
You must achieve satisfactory academic progress.
Satisfactory course progress is defined as successfully
completing or demonstrating competency in at least 50% of
the units attempted in any study period (semester). The
Gordon monitors the course progress of international
students and has an intervention strategy to help students
who are ‘at risk’ of not successfully completing their course.
Attendance
You must attend all timetabled classes, practical activities
and excursions. Irregular or poor attendance will put your
course progress ‘at risk’. The student will be required to give
14 thegordon.edu.aureasons for absence and take action to rectify this. Change of personal details
ELICOS students are required to maintain 80% attendance. You must notify The Gordon of your residential address
You are expected to be on time and attend all classes. If you within 7 days of arriving in Australia. Any change in your
miss a class for medical reasons, it is important to see a residential address or contact details must be reported
Doctor and get a medical certificate. within 7 days of the change. This can be done by completing
and submitting the Student Change of Details Form to
Changing Courses Customer Service or updating your personal details at your
Gordon student account.
If you want to change courses within The Gordon, you must
meet the entry requirements and pay any additional tuition
fees that apply to the new course. You’ll need to complete Course completion
and submit the International Student Request/Notification International students must complete their course within the
Form to International Office. For more information, please time specified in your CoE. If you are not “on track” to
contact International Office. complete within the duration of your course, The Gordon
will only extend the study duration for a course through the
Change of provider issuing of a new CoE in limited circumstances.
According to the ESOS Act and the National Code, students
are restricted from transferring between registered School-age children
providers prior to the student completing six months of the It is compulsory for school-age children to be attending
principal course of study. International students wishing to schools in Australia. If you have school-aged dependants
change providers prior to completing 6 months of their who will accompany you to Australia, you must enrol them
principal course need to apply for a release. You’ll need to in school and you should be responsible for your children’s
complete and submit the International Student Request/ school fees and other expenses.
Notification Form to International Office.
Check Victorian government schools or Independent
All applications will be assessed in accordance with The Schools Victoria for more information.
Gordon’s Transfers, Suspension or Cancellation of
Enrolment Policy (for international students). Release is Complaints and appeals
granted under limited circumstances outlined in the relevant
If you have a problem with The Gordon and feel you have
policies.
been treated unfairly or wrongly, you can complain and ask
for an internal and external review of the matter. You can
Deferral, suspension or cancellation make a complaint about your course, your assessment or a
of enrolment decision made by The Gordon that has affected you and
Deferrals, suspensions and cancellation of enrolment can which you believe is unfair and wrong.
only occur in very specific circumstances. Please speak to The Gordon’s Quality Manager coordinates all written
International Office for the relevant policy and procedure. complaints and appeals. A written complaint can be emailed
to qualityassurance@gordontafe.edu.au or by mail to
Private Bag 1, Geelong Mail Centre, Victoria, 3221, Australia.
The Quality Manager will contact you to confirm receiving
your issue and let you know who will be investigating it.
15 thegordon.edu.auLiving in Australia Phone and Internet
You will need an Australian SIM Card when you arrive. There
are many companies that offer different options, like the
About Geelong pre-paid SIM card with combos that will give you internet
Geelong is the second-largest city in Victoria after and unlimited national calls and text messages for different
Melbourne, and is an hour away from Melbourne by car or prices, depending on how many GB of Data you want to use
train. monthly, or a contract if you don’t want to top up every 28
Geelong has some of Australia’s greatest surf beaches, days. You can find telephone companies in Westfield and
world-class education programs and facilities, as well as Waurn Ponds shopping centres and other locations.
heritage buildings, parks, gardens, beaches, restaurants and
plenty of shopping. Banking
It is also a gateway to the scenic and world-famous Great To open an account you must satisfy government
Ocean Road with its beautiful beaches and parklands. requirements for identification. A total of 100 points is
required. Your student identification card is 40 points and
For more information, please visit https://www.thegordon. your passport is 60 points. You need to bring both of these
edu.au/international/future-international/living-geelong- forms of identification with you when you open the account.
werribee You can use your Confirmation of Enrolment from The
Gordon as identification before you get your student card.
Climate You also need an address so information can be sent to you.
Geelong weather has something for everyone and would be Remember to ask about any special “Student Account” they
described as a temperate climate, with cool wet winters and may be offering. Student accounts normally have the
warm dry summers. benefit of “no bank fee charge”.
In winter the mean day temperature is 10 °C in winter but be Most students open an account that has access to an
prepared for cold mornings over the winter months with 6 Automatic Teller Machine (ATM) via a debit card. Most
°C and short days. It never gets to freezing. supermarkets and shopping places have facilities to
purchase goods with your debit card, known as Electronic
In the summer the days are longer with the mean day Funds Transfer Point of Sale (EFTPOS). Phone and internet
temperature 21 °C in January, though you can expect a banking are widely used in Australia and you can utilise
number of days when temperatures go over 40 °C. You can these facilities to check your account balance and make
keep yourself updated about the UV all year-round by payment for tuition fees and rent.
visiting Sunsmart UV widget.
Some major banks across Australia are:
Living Costs • ANZ anz.com.au
Geelong has a lower cost of living compared to other cities • Commonwealth Bank commbank.com.au
like Melbourne or Sydney. There are a wide range of stores
where you can buy food. Cooking at home is the best option • National Australia Bank nab.com.au
for tight budgets. However, you might like to eat out • Westpac westpac.com.au
sometimes and Geelong has a place for every pocket and
taste. The Australian Government’s MoneySmart website
(https://www.moneysmart.gov.au/) provides information
and guidance on managing your finances.
Groceries and Restaurants
In Geelong there are a wide range of stores where you can
buy food. There are many local shops that offer specials on
fruits and vegetables weekly and places where you can buy
more exclusive products.
16 thegordon.edu.auAustralian culture Transportation
Australians are known for their relaxed lifestyle, particular
slang, and informality. Make sure you take the time to
Airport pick-up
understand our proud Indigenous history.
The Gordon offers a free airport pick-up service for new
Some important points about Australian culture: commencing international students enrolling in course(s) for
20 weeks or more, arriving in Melbourne (Tullamarine)
•M
en and women are equal in Australian society, as are
Airport or Avalon airport and travelling to Geelong area.
people from all levels of wealth, authority and occupation.
If your studies are less than 20 weeks, there is a cost for
• Australians enjoy watching and playing sport.
airport pick-up service of AUD$175.
• In Victoria, Australian Rules football is very popular during
To book airport pick-up service or enquire, please contact
the winter. You might like to choose a team to support.
International Office (international@gordontafe.edu.au),
•P
unctuality is important. If you are going to be late or
cannot make the appointment, it is polite to telephone and Public transport
let the person know Geelong has an extensive public transport network
comprised of buses and trains. To use public transport you
•P
eople stand in queues when waiting at the bank or to get
will need to buy a Myki card and choose the amount of
on a train or bus or to buy tickets.
credit to put on it.
• It is considered bad manners to spit, sniff and litter in
Public Transport Victoria (PTV) website is a ‘one-stop-shop’
public.
for information regarding bus & train services and Myki card:
•R
espect other people’s privacy – don’t go into other https://www.ptv.vic.gov.au/. Here you can plan your journey
people’s rooms or offices without getting permission. and find out about bus and train fares and timetables for the
Greater Geelong region.
•T
urn off your mobile phone if you are in an appointment
with someone or in class. Geelong’s train service is operated by V/Line, with regular
services between Geelong and Melbourne.
Cycling
Cycling is a fun and affordable way to travel, and you get
some exercise on the way. Geelong has bike lanes in the city,
but you need to be aware of the road rules for bicycles.
– No riding on footpaths
– You must wear an approved safety helmet (except for
medical and/or religious reasons)
– Bicycles must have a bell or horn, an efficient brake and,
when riding at night, a white headlight, red tail-light and
red rear-reflector.
See the VicRoads website for information on rules and
safety: https://www.vicroads.vic.gov.au/safety-and-road-
rules/cyclist-safety
Driving
If you prefer independence, then driving and exploring
Australia’s attractions by road is for you. If you have a valid
driver’s licence in your country, you could be eligible to
apply for an international driver’s licence when you arrive.
As of the 29th of October 2019, all international students
driving on an international licence will have six months to
get a Victorian licence.
Everything you need to know about roads, rules and
licensing in Australia is available at the VicRoads website:
https://www.vicroads.vic.gov.au/licences/renew-replace-or-
update/new-to-victoria/overseas-drivers
17 thegordon.edu.auWork and Taxation Accommodation
There are several reasons you might want to work part time
or casually while studying in Geelong such as assisting with The Gordon Student Residence
living expenses and gaining work experience. The Gordon Student Residence is a friendly and welcoming
place to live and a great way to make new Australian and
While on a student visa, you can work up to 40 hours per International friends. It is located at the East Geelong
fortnight (14 days) during the semester and unlimited hours Campus, which is only a 10 minute bus ride from the
during semester breaks. Geelong City Campus. On-campus accommodation rent is
The Gordon Careers team provides free and confidential $135 per week and includes your own private room, utility
vocational counselling appointments to all students (go to bills and Wi-Fi internet. Refer to Page 5 for more details.
Page 8 for details).
Homestay
Employment rights A homestay involves staying with a family in their home with
International students have the same rights and protections meals, internet and utilities covered by the family. While
under the law as resident workers. You are entitled to the homestays are a popular option for a true Australian
same pay and minimum conditions of employment as experience, some students can find living with a family
resident workers. frustrating at times, as you might not have as much
independence.
There are other rules about work in Australia such as the
times you can work and how often you have a break. To Homestay rent for a private room is AUD$315 per week plus
find information about the minimum pay rates and one-off placement fee at AUD$220.
entitlements for your job, visit Fair Work Ombudsman
https://www.fairwork.gov.au/. Private Rental
If you prefer more privacy or come with your family, you can
Tax file number rent a room or a house/unit. You can also lease a house with
Before working in Australia, it is crucial to obtain a Tax File fellow students and share the expenses. Private rent ranges
Number (TFN). Your TFN will ensure that you get taxed at from AUD$120 - $150 per week for a single room in a share
the correct rate for the amount of work you are doing. house. A private apartment, unit or house would cost
Australia has a tax-free threshold of $18,200, meaning you AUD$250 or more per week.
will pay no tax if you earn less than this amount in one year. Booking short-term accommodation before you arrive will
If you have any tax taken from your earnings, you will need provide you the opportunity to inspect rental properties in
to complete a tax return at the end of the financial year. Geelong before committing to a lease.
It is free to apply for a TFN on the Australian Taxation Office For information or advice about your rights and
(ATO) website – Apply for free on the ATO website using responsibilities when renting contact the Tenants Union of
their online form. Victoria or visit the Renting page on the Consumer Affairs
Victoria website.
Resources for housing advertisements
• www.domain.com.au
• www.realestate.com.au/rent
• www.flatmatefinders.com.au
• The RentRight App – a free resource with information and
tools to help renters in Victoria.
18 thegordon.edu.auSuccess in your studies Health and wellbeing
Teaching methods in Australia Overseas Student Health Cover (OSHC)
You may find that studying in Australia is different in the It is a condition of your student visa that you have Overseas
following ways: Student Health Cover (OSHC) for the length of your student
visa. OSHC will help you pay for medical and hospital care
•Y
ou may call your teacher by their first name – usually they
that you might need and will contribute to the cost of most
will prefer this to a more formal title.
prescription medicines as well as medically necessary
•Y
ou will be invited and encouraged to be involved in class ambulance transport.
discussions.
OSHC arranged through The Gordon will be with BUPA
•T
eachers would like you to make comments based on your Overseas Student Health Cover https://www.bupa.com.au/
own experience. It is also important that you listen health-insurance/oshc.
carefully when other students make comments and the
You can choose an alternate provider if you wish to organise
teacher responds. Even if you are not directly involved, you
OSHC by yourself. For a list of approved providers see
can learn from the discussion going on around you.
https://www.privatehealth.gov.au/health_insurance/
•Y
ou will also be expected to undertake independent overseas/overseas_student_health_cover.htm.
studies for your assignments. This means that you will
develop independent learning skills – the ability to use the Emergency treatment
library, internet and other sources of information. If you are
For emergency medical treatment, it is best to go directly to
having trouble in these areas you must talk to your teacher
the Emergency Department of a public hospital or call for
as soon as possible.
emergency ambulance transport by dialing 000.
•P
lagiarism – taking someone else’s work and presenting it
Ensure you take your OSHC card with you to the hospital
as your own – and copying from other students is banned.
(carry the card in your wallet or purse), however you may
still be required to pay for your treatment up front.
Successful tips for studying
Remember to ask the doctor for a medical certificate if you
• Get involved in O Week
intend to apply for request for sick leave from the classes
• Don’t be afraid to ask for help because of a medical condition.
•K
now your teachers, the name of your program
coordinator and the teacher in charge of international Accessing medical services
students In Australia, doctors are also called GPs (General
Practitioners). A doctor works in a medical centre, surgery,
• Establish a weekly study routine and follow it
clinic or practice. You must make an appointment to see a
• Study when you are fresh and awake doctor.
• Learn how to take notes When you visit a doctor, take your OSHC card with you.
Unless the doctor ‘bulk bills’, you will have to pay upfront for
• Find a balance between work and study
the visit. Remember to keep the receipt and take it to your
• Don’t just re-write from the book. OSHC provider to claim your refund.
•T
ake regular breaks – 10 minutes every hour is a good time If your OSHC is with BUPA, visit https://www.bupa.com.au/
frame. health-insurance/oshc for more information.
• Use different techniques to help you understand and learn.
Mental Health
• Exercise
Living in a new culture can be challenging. If you feel lonely
• Eat well and drink plenty of water or stressed, talk to friends, staff, or a campus counsellor. For
more serious issues, a doctor can refer you to professionals
Studying in another country can be exciting and
who can help. For mental health emergencies, please call
challenging, however some new students may experience
the 24-hour Lifeline 131 114.
culture shock. It may take a while to adjust to life in
Australia. However, there are many support networks
available to assist, including teachers, international staff at
The Gordon.
19 thegordon.edu.auWellbeing Safety
We encourage students to have a healthy lifestyle – not only
in terms of physical health, but also mentally, socially, Australia is a clean and relatively safe country, but as in all
emotionally, and spiritually. countries you must take responsibility for your own safety.
Good health tips: So, do not: But do:
• Do not skip meals and eat a well-balanced diet • Get into cars • Travel with somebody if
• Drink plenty of water. with strangers you are going to be out
late at night.
• Quit smoking. • Leave your bags or
backpacks unattended. • Keep your passport,
• If you’re feeling stressed from your studies, take a short wallet and other important
break, talk to a friend, phone or Skype family at home, or • Give your phone number
documents in a safe place.
do some exercise. or address to strangers.
• Photocopy all your
•A
im for a minimum of seven or eight hours sleep most • Become involved in
important documents and
nights. arguments – walk away.
cards. This will make it
•J
oin a club or group to meet new friends, or keep up easier to cancel and
hobbies you may have had at home: replace and that are lost
or stolen. You can also
• If you feel anxious or flat, unhappy or sad or have difficulty email those copies to
sleeping for several weeks, make an appointment with The yourself.
Gordon’s free counselling service (see page 8).
• Most importantly – develop new skills for enjoying life. Emergency on campus
Students must follow all directions given by staff to ensure
their own and other individual’s safety at The Gordon.
Students have an obligation to ensure that their activities do
not place anyone at risk.
For emergency assistance whilst on campus, if a staff
member cannot be contacted, phone security:
• Geelong City Campus - internal phone 4999 or
from your mobile phone (03) 5225 0999
• East Geelong Campus – internal phone 2300 or
from your mobile phone 0409 010 858
• Werribee students – more information available
on campus.
In the case of an extreme emergency phone the emergency
services for ambulance, fire and police: 000
20 thegordon.edu.auYou can also read
