Welcome Back March 2021 - Abellio Corporate Travel
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Welcome Back March 2021
Contents
What are the rail companies doing? 3–4
Can I travel during Government Restrictions? 5
What are train companies doing to 6
make things safer?
Do I need a seat reservation 7
Ticket types 8
Resources 9
2What are the rail companies doing?
We are in regular contact with our partners in the rail industry to understand
the impact of the pandemic on their business and services to our clients.
The rail industry has been proactively communicating any changes to
their services and terms and conditions, regularly sharing these with us.
Our team have the most up to date advice for travelling by train.
For your ease, we have collated this advice on the next page.
3For your ease, we have collated this advice below:
www.c2c-online.co.uk www.grandcentral.com www.tfl.gov.uk www.tfl.gov.uk www.southernrailway.com
www.sleeper.scot www.greatnorthernrail.com www.merseyrail.org www.thameslinkrailway.com www.avantiwestcoast.co.uk
www.chilternrailways.co.uk www.gwr.com www.northernrailway.co.uk www.tpexpress.co.uk www.eurostar.com
www.crosscountrytrains.co.uk www.greateranglia.co.uk www.scotrail.co.uk www.tfrail.wales www.heathrowexpress.com
www.eastmidlandstrains.co.uk www.hulltrains.co.uk www.southwesternrailway.com www.stanstedexpress.com londonnorthwesternrailway.co.uk
www.gatwickexpress.com www.lner.co.uk www.southeasternrailway.co.uk www.westmidlandsrailway.co.uk
4Can I travel during Government Restrictions?
Yes, as long as you are following all instructions and guidance valid at the time you travel.
Please follow the following measures
Wear a face covering. To travel on public transport, you must wear a face covering. Whilst the covering does
not need to be a mask, it does need to cover your mouth and nose. Please be aware that certain passengers
are exempt from wearing face coverings including children under the age of 11 and people with breathing
difficulties. You can check exemptions here.
Maintain your distance. Wherever possible, please keep a 2-metre distance from others at all times. Follow
one-way systems and queuing instructions from staff on trains and at stations.
Book tickets online. Avoid buying tickets on the day at the station ticket offices and machines, you can order
your tickets from your company portal, we will shortly be adding weekly, monthly and bundles of tickets to
your portal.
Carry hand sanitiser and wash your hands before and after travel. Wash your hands with soap and water for at
least 20 seconds. While you are travelling, carry and use an alcohol-based hand sanitiser.
Avoid travelling during peak hours. Where possible, travel at less busy times, you can check the status of
trains here.
Do not travel if you feel unwell. To reduce the rate of transmission it is very important that you do not travel if
you or someone you live with has symptoms of COVID-19
5What are train companies doing to make things safer?
Train companies have made a safer travel pledge to help combat the spread of COVID-19.
Add more trains and additional carriages into timetables to make more room to help with social distancing.
Display new social distancing signs so that passengers know where to go and aid with staying 2 metres apart
more easily and avoiding crowds.
Use of fogging machines on trains to distribute antibacterial mists through out carriages and ensuring trains and
stations cleaning regimes are at an all-time high.
Restock soap more often on trains and at stations so it is easier for passengers to keep their hands clean.
Install face covering and hand sanitiser vending machines so that passengers can easily buy what they require.
Install hand sanitiser points at many larger stations so that passengers can protect themselves on the move.
Alert passengers to busy trains via Messenger app. Search National Rail on the Messenger app to get started.
Deploy up to 2,500 additional staff to help passengers with their journeys.
6Do I need a seat reservation?
Some of the train companies require passengers to reserve a seat for their journey to
ensure social distancing can be maintained. If you travel with one of the following,
you can connect with them from this page.
LNER season ticket holders can make reservations up to
5 minutes before the train’s departure using their new
reservation tool.
Avanti West Coast season ticket holders can make
a reservation by emailing them seat.reservations@
avantiwestcoast.co.uk
GWR season ticket holders can make a reservation by emailing
them gwrreservations@gwr.com
Cross Country season ticket holders can reserve a seat by
calling them on 03447 369 123 or via twitter @crosscountryuk
7Ticket Types Sample journey cost comparison
Ashford Kent to London
To reduce touch points for our clients Cost comparison for commuting 1 or 2 days a week
we have introduced a new smart card
Off-Peak tickets
which will come with your new ticket Anytime tickets Off-Peak tickets
with Rail Card
loaded onto it. When you renew, you
Two singles £75.90 £70.30 £46.30
will be able to collect your ticket by
Day Return £75.00 £35.20 £23.35
touching on the reader on the ticket
machine or gate.
Cost comparison for commuting 3 days a week or more
Weekly Monthly Annual
Cost £175.50 £746.90 £7,020
Compared to 12
Compared to 5 daily tickets Compared to 4 weekly tickets
Savings monthly tickets
£199 £44.90
Annual season £1,942.80
ticket from
Cost per day of Season Tickets compared to Anytime Day Return tickets
£35.10 p/d
Number Annual
Weekends free of days Anytime Day Return Weekly Season Ticket
Monthly Season
Season
Ticket
commuting Ticket(*)
3 £75.00 £58.50 £56.20 £58.50
4 £75.00 £43.90 £42.10 £43.90
5 £75.00 £35.10 £33.70 £35.10
Sat Sun Includes free weekend journeys
(*) assumes 28 days holiday per year and also excludes weekend travel, which is also included in the annual price.
8Resources
You can keep up to date with the latest information here.
UK Government
www.gov.uk/guidance/national-lockdown-stay-at-home
Scottish Government
www.gov.scot/coronavirus-covid-19/
Welsh Government
www.gov.wales/covid-19-alert-levels
NHS
www.nhs.uk/conditions/coronavirus-covid-19/
National Rail safer travel pledge
www.nationalrail.co.uk/stations_destinations/safer-travel-pledge.aspx
National Rail advice for employers
www.nationalrail.co.uk/Advice_for_employers_28.05.2020_RDG.pdf
9You can also read
