Welcome to the Scentsy life - The Candle Boutique
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
UK/IE-EN
Consultant Guide
welcome
to the Scentsy life
Fill your life with fragrance®®
Hey, Scentsy Consultant!
Ready to kick off your Scentsy life?
What's
Inside Scentsy Commons — our home office on 30 hectares in Meridian, Idaho.
You’re now part of something big — a global movement to beautify
01
02
Welcome to Scentsy
Tips for a Scentsational Start
Consultant Guide Key: the world through fragrance (with healthy doses of friendship,
generosity and so much fun).
06 New-Consultant Awards Look for these icons for quick business builders.
08 Awards & Recognition
You’re probably pretty excited (you should be!), and you might also be
wondering what to do first. We’ve got you covered.
12 Tools & Resources
16 Your Launch Event During your first 70 days, we’ll send you emails filled with training and
18 The Scentsy Party Awards & Recognition encouragement, and provide you with a checklist of simple things to
Work hard to earn big! do to get your Scentsy business up and running.
20 Host Rewards
21 Training & Development Your first step? Hold a launch event (pages 16 and 17) and work toward
22 Scentsy Standards Goal alert! earning new-Consultant awards: Shooting Star and Scentsational Start
Set new goals to stay on track. (pages 6 and 7). They’ll get your business really moving, plus you get
23 DSA Code of Ethics
sweet perks for achieving them. Win-win!
24 Scentsy Glossary
Party tips No matter what, don’t forget that we’re here for you.
Make your parties pop!
Welcome to Scentsy!
Talking tips
When you’re not quite sure what to say.
Our Mission
Your Workstation
Your online hub for placing orders and running
To bring value to the world by providing an industry-leading,
your Scentsy business. family-friendly business opportunity selling creative, artistic,
high-quality products that Warm the Heart, Enliven the
Training Senses and Inspire the Soul.
Explore the Training section of Scentsy Success
on your Workstation to take charge of your
learning and development.
Our Values
Consultant Store
Shop Scentsy catalogues, brochures, marketing Simplicity: We avoid the unnecessary and do the right things,
the right way, through teamwork.
Need to
tools and more on your Workstation.
Authenticity: We stay true to who we are, creating trust by being
Scentsy lingo open, honest and respectful.
contact us? Find helpful definitions for Scentsy terms in
the glossary on pages 24 and 25.
Generosity: We love to give of our time, talent and resources.
Use the Scentsy Contacts
list on the back cover.
1
Tips for a Scentsational Start
Start here, with Scentsy Make Scentsy yours by setting
The possibilities are endless, but the path
is up to you.
a goal that’s personal to you.
Set it, then go get it!
We want to help you get that goal.
Let’s get started! What do
Think about what you want from Scentsy, then set your first goal
you want? to stay focused and motivated. Big or small, a good goal will help
1. Check out your Starter Kit.
It has everything you need to launch your business, including you get there!
Scentsy products and samples, sales and marketing tools, and More Income
Learn more by searching “SMART Goals” in the Training section
training and reference materials (like this one)! of Scentsy Success on your Workstation.
2. L
og in to your Workstation and start the Did you know? You’re more likely to achieve goals if you write
First Things First checklist. them down.
It’s your guide to planning your launch event and officially
My Scentsy goal:
kicking off your business — it even includes a space where
you can set your first big Scentsy goal! (Learn more about Family Time Write it here, there, everywhere! Post your goal in your home office,
goal setting on the next page.) in your car or on your bathroom mirror — somewhere you’ll see it
every day. You can even share your goal on Facebook and send it
P
lan to finish the checklist by your 70th day. And
to your Sponsor. Let the people who care about you help hold
learn all about your Workstation, the online hub
you accountable!
where you run your business, on page 12.
Once you have your goal, it’s time to create your path to reach it.
Don’t forget to watch your inbox for even more helpful tips, When in doubt, share Scentsy.
training and reminders. Vacation
Let’s get this party started.
3. Launch your new business! The best way to share Scentsy products is through a Scentsy party.
Your launch event is where you make those first sales and There are many party styles, including easy-to-use virtual options, so
connect with Hosts to schedule more parties and events. you can choose what works best in your world.
Learn more on page 16.
Friendship I will schedule parties every week to reach my goal!
Keep your calendar handy and up to date so you always know when
you’re available to party. Learn all about the Scentsy party on pages
18 and 19.
Awards &
Recognition
2 3
Tips for a Scentsational Start
We’re constantly releasing new Scentsy fragrances — and offering exciting new
Understanding the ways to enjoy them at home, work or on the go. Here’s a look at when you can
expect new products to drop throughout the year, so you can share them with
Scentsy product calendar your customers:
The Scentsy Catalogue Limited-Time Offers
Our biggest, most exciting opportunity to share what’s new! We Throughout the year, we launch limited-time offers (we call them LTOs), like new Scentsy
release two Scentsy catalogues per year, chock-full of new products Buddies, licensed products or specialty fragrance collections. These aren’t tied to a
and fragrances: calendar, but we announce them to Consultants first in the News section of Scentsy
The Spring/Summer Catalogue launches 1 February and is available Success on your Workstation. LTOs are only available while supplies last.
through 31 July. V
isit your Workstation every day for the latest product announcements, including
The Autumn/Winter Catalogue launches 1 August and is available what’s up-and-coming!
through 31 January.
Transition
The months immediately prior to a new catalogue month (January Scentsy Club is a monthly subscription service
and July) are considered transition months at Scentsy. During that lets customers schedule regular shipments
transition, we run a 10% off sale on just about everything in the of Scentsy consumables (aka the stuff that runs
current catalogue, plus we discount existing sales and marketing out), so their favourites are always on hand. It’s
tools for Consultants. Transition is also the time to stock up also a great way to create recurring income for
on everything you’ll need for the next selling season — like your business!
new catalogues!
How it works:
Scentsy Collections
There are many seasonal, holiday and promotional collections
released outside the typical catalogue cycle:
1 2 3
Sign up and pick Choose how often Enjoy your
A
utumn Collection: Launches 1 September; available while your products. you want them. favourites!
supplies last.
H
oliday Collection: Launches 1 October; available while
supplies last.
Always Get My Bar
S
ummer Collection: Launch date varies; available while Your customers will love this perk! If we discontinue
a Scentsy Bar that's in a Club subscription, including
supplies last. LTO fragrances, we'll keep making it just for the
subscriber (as long as it's in their order)! Each time
Bring Back My Bar (BBMB): Twice a year, we invite Scentsy fans we transition to a new catalogue and products are
Visit scentsy.com/ScentsyClub for full details.
to vote for their favourite discontinued fragrances. We tally the discontinued, remind customers they can always
get their favourite bar with Scentsy Club.
votes and make the winning scents available for purchase for
one month.
Whiff Box
Scent of the Month (aka SOTM)
Each month, we put together a Whiff Box filled with new, trending and seasonal products
Each month, we release a brand new Scentsy Bar fragrance, on
to discover. What’s inside is always a surprise! Includes a variety of samples and full-sized
sale for 10% off during its featured month, then available at full price
items, like Body, Clean and Laundry products, Scentsy Bars and more! All for less money
while supplies last. Check out the Marketing section of Scentsy
than purchasing the products individually.
Success on your Workstation for tools to help you promote SOTM
to your customers. To get a Whiff Box on a regular basis, your customers can join Scentsy Club to schedule
recurring shipments!
4 5
Tips for a Scentsational Start
New-Consultant Scentsational Start Award
Awards Level 1
Earn these awards to fast-track your first promotion — and How to qualify: What you earn:
a 5% increase in commission when you promote to Certified Sell at least 1,500 PRV or £50.50/€59.50 product credit‡
Sell 500 PRV and sponsor one new centsational Start Level 1
S
Consultant! Chart your progress on your Workstation.
Personally Enrolled Consultant who lapel pin or charm§
hits 200 PRV* and Certificate of achievement§
Shooting Star Award
Complete the First Things First
How to qualify:
checklist on your Workstation†
ell at least 500 Personal Retail Volume (PRV) within your first
S
15 days. Increase your Level 2
I need to qualify by (my enrolment date + 14 days). commission!
As an Escential Consultant, How to qualify: What you earn:
What you earn:
you earn 20% commission Sell at least 3,000 PRV or £126.25/€148.75 product credit‡
Shooting Star charm & bracelet or on your PRV. Earn 1,000
Sell 1,500 PRV and sponsor one new Scentsational Start Level 1
Lapel pin & lanyard cumulative PRV to
Personally Enrolled Consultant who and Level 2 lapel pins
promote to Certified
Visit your Workstation for more information hits 200 PRV* and or charms§
Consultant and earn 25%
on the Shooting Star Enhancement Kit! (charm or pin) Complete the First Things First Certificates of achievement
commission. Learn more
checklist on your Workstation† (for levels 1 & 2)§
on page 10.
Scentsational Start Award Warmer
exclusively for Scentsational Start
Level 2 or 3 achievers§
PRV, or Personal Retail
Volume, is the point value Level 3
for your sales. You need How to qualify: What you earn:
at least 200 PRV in one
or more months within Sell at least 6,000 PRV or £227.25/€267.75 product credit‡
the most recent 12-month ell 3,000 PRV and sponsor two new
S centsational Start Level 1,
S
period to stay current. Personally Enrolled Consultants who 2 and 3 lapel pins or charms§
each hit 200 PRV* and ertificates of achievement
C
Complete the First Things First (for levels 1, 2 and 3)§
checklist on your Workstation† Scentsational Start Award
Earn the Shooting Star Warmer exclusively for Scentsational
Trainer Award — and Start Level 2 or 3 achievers§
Scentsational Sta get a £25.25/€29.75
rt Trophy§
Award Warmer
product credit! — when
M
ajor props from Scentsy and your
al Start
you sponsor a new team
Scentsation Trophy member who earns fellow Consultants
Level 3 Shooting Star.
*The Personally Enrolled Consultant (PEC) must be active (earn 200 PRV in a single month) prior to the
end of the month in which your 70th day occurs.
†
All items in the checklist must be completed before your 70th day.
‡
Product credits are not cumulative.
§
Awards may ship separately.
The fastest, easiest and most fun way to earn these
awards is to have parties! Find your party style on
6 pages 18 and 19. 7
Tips for a Scentsational Start
Awards & Recognition Circle of Excellence
Awarded when a SuperStar Director has six
Sales Awards first-generation SuperStar Directors.
Earn the Monthly Sales Award every time you hit Your rewards include:
2,000 PRV in any month and get a 5% bonus on
ne free incentive trip each calendar year when
O
your PRV.
(charm
you maintain the rank of SuperStar Director for
op Sales of the Month is awarded to each country’s
T the 12 months prior to the end of the incentive trip
or pin)
top Consultant by title who earns the highest PRV. qualification period. Any incentive trip points you earn
Get the Lifetime PRV Award for every cumulative can be used for a guest or upgrades.
10,000, 50,000, 100,000 or 500,000 PRV earned. One free Leadership registration each year.
The Annual Sales Excellence Award goes to all One free Scentsy World Tour registration each year.
Consultants who achieve 30,000 PRV or more each
One free Scentsy Family Reunion registration each year.
year — it comes with a £1,010/€1,190 bonus and a
trophy. Qualification period: 1 May through 30 April. ne free SuperStar Director Summit registration
O
each year.
Sponsor of the Month
Awarded to the top Consultant in each title and
country with the most first-time active personal
enrolments in one month; a minimum of three new
recruits who each earn at least 200 PRV is required.
ales
Annual S ward In the case of a tie, the combined PRV of the new
A
Excellence
recruits will be used as a tie-breaker.
(charm
Annual Mentor Award Alice Kalilimoku
Personally enrol 14 or more new Consultants
or pin)
who achieve the title of Certified Consultant
or higher during the qualification period, 1 May
Shining Star Award
through 30 April.
This award is given to a Consultant who fulfils
Your rewards include:
Personalised trophy.
the Scentsy mission and exemplifies our core
25.25/€29.75 bonus per Certified Consultant;
£ values of Simplicity, Authenticity and Generosity.
£50.50/€59.50 bonus per Lead Consultant or higher. Consultants choose the nominees, and the
Annual Mentor Director Consistency Bonus winner is selected by Scentsy’s executive team.
Award
Meet all Director rank qualifications for three
consecutive months and receive Scentsy Family
Reunion (SFR) registration for your region free.
Meet all Director rank qualifications for six
consecutive months and receive SFR Leadership
registration free. And if you attend the SFR
Leadership or Retreat for Leaders events, you’ll also
receive a free set of Scentsy-branded luggage.
Luggage is a one-time award.
Visit the Training section of Scentsy Success on your
Workstation to learn more.
Watch the News section for your chance to nominate our next Alice Kalilimoku Shining
8 Star. Nominations can be submitted via your Workstation by 30 April each year. 9
Tips for a Scentsational Start
The Compensation Plan
Say hello to payday! You get paid based on your rank, the title of the Consultants
The best thing about Scentsy? You get what you sponsor and generational bonuses (these come later).
you give! Work to reach your income goals each
ant
month by selling Scentsy products and sharing
or
t
sul
t
t
t
t
ec t
r
r
tan
tan
tan
tan
SCENTSY
Con erSta
Con ential
Dir erSta
the business opportunity with others.
Con ified
Con
or
or
D ir
Compensation Plan
sul
sul
sul
sul
ec t
ec t
Con d
t
Sup
Sup
Lea
Esc
Cer
r
r
Sta
D ir
Sta
Monthly Responsibilities
Personal Retail Volume (PRV) 1,000* 500 500 500 500 500 500
Group Wholesale Volume (GWV) 1,000 2,500 6,000 10,000 30,000 80,000
Once you
Team Wholesale Volume (TWV) sell 1,000 2,000 6,000 10,000
PRV, you’re
Active Frontline Consultants Certified 1 2 3 3 3 3
Here’s what you should know: First Generation Directors
for life!
2 4
Escential Consultants (that’s you!) earn 20% commission on PRV. Monthly Rewards
*
Lifetime Personal Retail Volume; must be attained before rank advancement.
C
ertified Consultants (that’s you, after you earn at least 1,000 Commission from
Standard PRV 20% 25% 25% 25% 25% 25% 25% 25%
PRV) earn 25% commission! Commission from 10% 15% 15% 15% 15% 15% 15% 15%
Scentsy Club PRV
fter that, each promotion brings more income and bonus
A Bonus from Personal 2% 4% 7% 9% 9% 9%
opportunities — especially when your team begins making Wholesale Volume
Get Certified
their own sales to customers. Frontline Escential or
Certified Consultant TWV Bonus
ASAP for a 5% 2% 4% 7% 9% 9% 9%
increase!
A few more details to keep in mind: Frontline Lead Consultant
TWV Bonus 2% 5% 7% 7% 7%
The Scentsy Pay Portal is where your commissions and bonuses Frontline Star Consultant 3% 5% 5% 5%
TWV Bonus
are loaded each payday (the 11th of the month, unless it falls on a
Frontline SuperStar Consultant
weekend or holiday and gets bumped to the next business day). TWV Bonus 2% 2% 2%
lick the Pay Portal link on your Workstation or visit
C Frontline Director (Q) TWV Bonus 3% 3% 3%
ScentsyPay.com to change your account settings and First Generation Director
TWV Bonus 3% 3% 3%
get paid. Second Generation Director 4% 4%
TWV Bonus
ou must earn at least £30/€30 in monthly commissions before
Y
Third Generation Director 5%
you get paid. Anything less gets rolled into the next month! TWV Bonus
O
rder payments from Consultants to Scentsy must be made via Consultants earn 20% (or 10% through Scentsy Club) on the first 1,000 points in Personal Retail Volume (PRV) and 25% (or 15% through Scentsy Club) on
all sales after that, plus up to a 9% bonus on Personal Wholesale Volume based on rank and a 5% sales award when monthly sales exceed 2,000 points in
credit/debit card (Visa or MasterCard) or PayPal (where available),
PRV. They may also earn leadership bonuses based on downline sales. Qualification for incentive trips is determined annually. For a detailed look at Scentsy’s
compensation plan, including what the average Consultant earns, visit scentsy.com, then click Join.
but you can accept payment from customers in whatever form
you choose. Just be sure personal cheques are made out to you!
he PEG rate allows us to calculate commissions for
T You’ll have the whole thing down in Your first goal should
Consultants worldwide. Learn more on page 24. no time. For now, let’s focus here: be to promote from
ant
Escential to Certified
r
ult
Check out the Training section of Scentsy Success on your
to
t
t
t
t
r
r
Consultant as soon
tan
tan
tan
tan
SCENTSY
Con erSta
irec
Con ential
Dir erSta
Con ed
ons
Workstation for more on the Compensation Plan, including
tor
or
Compensation Plan
fi
sul
sul
sul
sul
rD
rC
as possible by selling
ect
d
i
ec
t
Sup
Sup
Lea
Esc
Cer
Con
helpful training videos.
Sta
Dir
Sta
Monthly Responsibilities
products to your new
Personal Retail Volume (PRV) 1,000* 500 500 500 500 500 500
customers, because it
Group Wholesale Volume (GWV) 1,000 2,500 6,000 10,000 30,000 80,000
Once you comes with a healthy
Team Wholesale Volume (TWV) sell 1,000 2,000 6,000 10,000
PRV, you’re commission increase.
Active Frontline Consultants Certified 1 2 3 3 3 3
for life!
First Generation Directors For a detailed 2look at 4 our
Monthly Rewards
*
Compensation Plan and
Lifetime Personal Retail Volume; must be attained before rank advancement.
25% average earnings, visit
Commission from 20% 25% 25% 25% 25% 25% 25%
Standard PRV
Commission from
scentsy.com/join.
10% 15% 15% 15% 15% 15% 15% 15%
Scentsy Club PRV
Bonus from Personal 2% 4% 7% 9% 9% 9%
Wholesale Volume
Get Certified
Frontline Escential or
10 Certified Consultant TWV Bonus
ASAP for a 5% 2% 4% 7% 9% 9% 9% 11
increase!
Frontline Lead Consultant 2% 5% 7% 7% 7%
TWV Bonus
Tools & Resources
Your Workstation Your Personal Website
This is where the magic happens! Place and manage orders,
set up parties, track your sales and income, learn about news (PWS)
and events, store customer info and more.
How do I get there? Your PWS is where you’ll:
Visit workstation.scentsy.co.uk (UK) or workstation.scentsy.ie Sell Scentsy products online.
(Ireland) and use your Consultant ID number and password to log in.
Give new customers a place to find you.
My Dashboard Invite others to join your team.
Track your progress toward new-Consultant awards (clock’s ticking!), Share your Scentsy story with the world!
First Things First complete the First Things First checklist, access your Scentsy account
New Consultants get a free three-month subscription to a PWS — keep
We put together a
info and see breaking news.
it after that for £10/€12 a month (VAT inclusive).
checklist of what it takes Support
to officially launch your Use the Support menu at the top right of your dashboard to chat Customise it!
business! Check it out on online or to submit a support request. You can also call or email Your PWS is all about you. Add your story, your contact info and your
the Workstation home Consultant Support (their contact info is on the back cover). latest Scentsy favourites. (We’ll take care of the hard stuff, like updating
page for your first 70 days,
Account new products, promotions and more.) Just go to the Account section of
or in the Training section
of Scentsy Success. Update your profile, personal info and monthly subscriptions, and your Workstation and click “Enrol in Personal Website” to get started.
edit your PWS.
Grow your business by customising your Join Page! Tell everyone why
Orders you fell in love with Scentsy and how it can enrich their lives — just like
Place and track all orders. it’s enriching yours!
Click on the Quick Tips Contacts
found throughout your
Manage your customer records and order history. The Party Page
Workstation for help
Events Welcome everyone to the party! The Party Page can be used for any
setting up a party, entering
Register for events and check out incentive trips you can earn! party style to increase your guest list, sales and Host Rewards. No matter
your first order and more.
what, guests are one click away from shopping.
Consultant Calendar
Stay on track with dates for new product launches, events and more. Customisable
Social
Scentsy Success
Mobile friendly
News
Check it every day for Scentsy news and the latest product info. Learn all about Scentsy party styles on pages 18 and 19.
Training
Learn everything about running a Scentsy business, including How it works
product training, your Workstation, selling, social media, team Add a title or theme, photos and video, and links to your social media
building and more! sites and your favourite products. You and your Host get together to
invite guests to join the Party Page. Once it goes live, the party begins!
Marketing
And you can create a unique Party Page experience for every party.
Your one-stop shop for free marketing tools, including amazing
product and promo images ready to be shared. Be a social butterfly
Any guest with access to your online party can share it and invite even
Consultant Store more people to join with an email, text or on social media.
Shop Scentsy catalogues, brochures, marketing tools and more. Be
sure to check out special Power Launch discounts — only available Countdown clock
during your first 70 days! There’s a live countdown clock at the top of the Party Page, prompting
guests to shop and place their orders before time runs out.
12 13
Tools & Resources
International Sales
& Sponsoring
Scentsy does business all over the world!
Find your country on the map to find your Scentsy region, and get
ready to expand your business globally!
Here’s how:
Sell & Sponsor: In-Region
£5/€6 per month
(VAT inclusive)
Sponsor new Consultants
and sell Scentsy in any
Region 2
country within your region.
International Sponsor Fee: Out-of-Region
Region 1 · Austria
· France
· Canada · Germany
£10/€12 per month
· Mexico · Ireland
(VAT inclusive)
· United States · Netherlands
Sponsor new Consultants outside your region. (Sorry,
· Spain
but you can’t sell Scentsy outside your region.)
· United Kingdom
Why charge a fee?
These fees help cover the costs involved with bonus payouts, currency
conversions and updating your PWS for all appropriate countries and
languages. Even if you don’t personally sponsor across borders, you’ll
need to enrol if you want to earn bonuses on out-of-country downline.
You must also agree to the appropriate International Sales and
Sponsoring Agreement to do business internationally.
Your downline includes all the Consultants you sponsor,
plus all the Consultants they sponsor.
T
o sign up, click on the Account section of your Workstation,
scroll down to “International” and select your desired region(s).
Sell with AMI
Make finding new customers and following up with your existing
customers easy with the Sell with AMI app! Organise your contacts;
build a loyal customer base with automated reminders to follow up,
link and share products on the go; track your Scentsy goals, and
manage your business confidently wherever you are. Learn more
Region 3
at scentsy.SellWithAmi.com. · Australia
· New Zealand
14 15
Your Launch Event
Launch time!
Let’s mingle.
Your launch event should be relaxed and fun. Put out some simple
snacks and give guests time to settle in.
Your presentation
Just be you! Share how much you love Scentsy and why you’re
excited to be a Consultant.
Invite everyone to sample Scentsy fragrances and check out
your display!
Keep your display simple using the products from your Starter Kit.
Explain Host Rewards and invite everyone to get a party on your
Tips calendar. Learn more on page 20.
This is the grand opening of your Scentsy business!
ork with your Sponsor Let them know to hit you up and place an order once they’re
W Get ready to have some fun.
to get your launch event done shopping.
scheduled and your Before your launch event:
guests invited right away. ook for guests who are really into it — those are the ones
L
1. C
hoose a date within your first 10 days. Think about what type you want to send home with Host and Opportunity packets!
ell everyone why you
T
of event you want to host, be it a casual at-home gathering, an Learn how to create your own packets in the Training section.
joined Scentsy. When
easy-to-shop online event or a combination of the two.
you share your passion,
It’s a wrap.
it will spread. 2. S
et up your event in the Orders section of your Workstation so
Call guests who couldn’t come — they can still shop on your PWS.
lways carry catalogues,
A you can make a Party Page.
samples and business Close your event and enter orders in the Orders section of your
3. C
reate a guest list and send invites! Create your List of 100 and
cards. When you hand Workstation. Your Sponsor (and the Training section) can help.
use it to connect with guests on Facebook and more.
something out, be sure Be sure to gather complete customer info so you can follow up
to get contact info so you 4. Learn as much as you can! and collect future orders.
can follow up.
ake a look through the latest Product Training Guide
T Label products with your contact info and deliver orders.
“ You’re going to love
(in your Starter Kit and in the Training section of Scentsy ne to two weeks after the event, follow up with guests who were
O
the catalogue, and I
included a free sample
Success) and keep it handy to help you answer product interested in being a Host or Consultant. Also follow up with those
of our new Scent of the questions. who made a purchase to see if they need more product.
Month. What’s your
contact info, so I can
5. L
abel everything — products, catalogues, brochures, samples — If the turnout at your first launch event is less than you’d like,
keep you in the loop?” with your contact info. schedule another one a few days later. When you’re the Host
hare your favourite
S 6. P
ractise a short presentation. Remember that the most of your own party, you reap the Host Rewards! Use your Host
products with friends important thing is to be yourself. credits to get additional Scentsy products for party displays
and coworkers. and more.
Consultants who have a launch event and then schedule at
least three parties within their first 15 days are much more Find more tips, plus instructions on how to enter your first
successful than those who don’t. order in the Training section of Scentsy Success.
16 17The Scentsy Party
Why parties?
Scentsy products need to be experienced! And
there’s just no better way to share fragrance than
in person — at home, at your favourite coffee shop
or in the breakroom at work.
But that’s not the only way to share Scentsy!
Check it out:
In Person On the Go
Home party Basket party
Your Host picks a date and invites friends and family. You’ll set up a Have a busy Host? No biggie. Just fill a basket with Fragrance
simple product display, give a quick demo and encourage guests to Testers, catalogues, order forms and business cards. Your Host can
sample the fragrances. take the basket to work, school, the gym, church, sporting events
— wherever — to share Scentsy fragrances, collect orders and earn
Visit the Marketing section of Scentsy Success and select more Host Rewards!
“Invitations and Gift Tags” from the drop-down menu for
party theme ideas and assets!
Give a basket party to all your home party Hosts so they can
share Scentsy fragrances and collect orders anytime!
The Magic Numbers Check out the Scentsy All-in-One Party Tote — it has space
Want to make your party a hit? Remember 10-7-2-1: for everything you need to have a successful on-the-go party.
At least 10 guests attend.
Fundraisers
At least 7 guests place orders. When you host a Scentsy fundraiser, you agree to donate a portion
At least 2 guests book parties. of your commission to a charitable cause or organisation. You’ll get
new contacts, customers and potential Hosts (don’t forget to label
t least 1 guest — maybe your Host! — is interested in joining
A
everything).
your team.
Don’t worry about hitting your numbers at every party. If you Online
trust the system and let go of your expectations, you’ll find
10-7-2-1 just happens! hare Scentsy with friends near and far when you host an online
S
Fairs & shows party! Facebook is a great channel, but you can also run the whole
show from the Party Page on your PWS (see page 13).
Scan your community calendars for local fairs and trade shows. It’s
a great way to meet new people (and find new party Hosts)! You Use the Party Page on your PWS for every party style to
don’t need to spend a lot to rent booth space at really large events.
increase your guest list, sales and Host Rewards! Learn
Sometimes the smaller events — like church or block parties — can more on page 13.
provide a big return on your investment!
Check out the Marketing section of Scentsy Success on your
One-on-One Workstation — there’s a whole category dedicated to parties!
Sometimes your customers just want to shop. Sure, you could send
them to your PWS, but meeting them in person — at their home,
the coffee shop, the office — helps build those connections that
are so important to your business.
18 19Host Rewards Training & Development
Everyone loves Scentsy. And Host Rewards let them get “Change how you speak to yourself and others. Instead of ‘I can’t’
more! It’s a no-brainer (and the No. 1 reason your Hosts or ‘I’m not smart enough or talented enough,’ say ‘I haven’t yet,
will book a party). but I will’ and ‘I will get better at this with practice.’”
— Heidi Thompson, Scentsy Co-CEO
Spread the word!
£245 - £424.99 £425 - £604.99 £605 - £1,214.99 £1,215+
We’re in this together
Party Sales €295 - €514.99 €515 - €734.99 €735 - €1,464.99 €1,465+ Whether you’re a brand new Scentsy Consultant or a top Scentsy leader,
there are always new opportunities to learn and grow — it’s a cycle that
Free product £24.50 - £42.49 £42.50 - £60.49 £90.75 - £182.24 £182.25+
value €29.50 - €51.49 €51.50 - €73.49 €110.25 - €219.74 €219.75+
never ends! There is so much to learn from your fellow Consultants, and
we love offering new training and tools to help you take your Scentsy
50% off 1 item 2 items 3 items 4 items business to the next level.
product
As a Scentsy Consultant, the home office team provides you with access to:
Product £103/€120 and over requires two half-price items to save 50%.
huge library of free online training content in Scentsy Success on your
A
FYI Workstation.
A party has to reach at least £245/€295 in sales to qualify for rewards. Amazing events that include inspiring speakers, workshops and
Tell your Host: expo-style learning opportunities.
arned rewards are provided by Scentsy! They don’t come out
E
“Your rewards are of your commissions. Standardised training workshops designed for facilitator-led and
based on party
sales, so be sure to Host Rewards don’t count toward your PRV. self-guided learning.
pack the house!” here’s a small fee (£4/€5) if your Host doesn’t use all their half-price
T Here’s a quick look at the topics you’ll find in the Training section of
“Not everyone you items. (Who wouldn’t?) If that happens, just use them yourself! Scentsy Success — and delivered first-hand by the Scentsy staff and your
invite will be able fellow Consultants at Scentsy events:
osts get another half-price product when one of their guests books
H
to come to your
a party and they attend! It’s called the Perpetual Party Reward. Sell & Sponsor
party, but you can
still ask them to Share Scentsy products and the opportunity to host a party or join your
nter your launch event as a Home Party in the Orders section
E
place an order — it’ll team by building genuine, supportive relationships.
to earn Host Rewards!
count toward your Know the Product
rewards!”
“Did you know you
Flip that Host! Learn about the use, features and benefits of Scentsy products to attract
new customers and build loyalty for repeat purchases.
get another half- Hosts make the best teammates!
price product when Run Your Business
one of your guests When your Host is interested in the Scentsy life, offer to give them the Work efficiently — and with purpose — by understanding how to use your
books a party and commission you earn from their party if they join — they can consider Workstation, marketing tools, compensation and incentives.
you attend?” it their launch event! It’s a major incentive: They get paid and the sales
count toward new-Consultant awards! They’re already on the fast track Improve Yourself
to becoming a great new member of your team. Discover and make the most of your unique talents, build energy and
This is called the stamina with wellness tips, and work smarter — not harder — to maximise
Perpetual Party Earn a Kit your productivity.
Reward. It’s a great For qualifying parties, your Host can also use their earned Host Rewards Lead Your Team
way to motivate toward the purchase of a Host-Exclusive Starter Kit! Learn more in the Build a strong, sustainable business by effectively leading and inspiring
Hosts to help you
FAQ on your Workstation — just search “Earn a Kit.” your team to stay engaged and motivated.
book more parties!
Join the Scentsy Family Consultants Facebook group for the latest training,
event details and plenty of Scentsy Spirit!
20 21Scentsy Standards DSA Code of Ethics
Direct Selling Association’s Code of Ethics
Scentsy Standards The Standard for an Accountable Marketplace
Raising Our Standards Protecting Customers ncourage salespeople to purchase
E
In all interactions, a salesperson must: unreasonable amounts of inventory
Our most important job is to support and protect our Consultants!
Be truthful and open in all recruitment or sales aides.
That’s why we established Scentsy Standards for doing business.
advertisements. Encourage selling of products solely to qualify
You agreed to the Standards when you enrolled as a Consultant, for downline commissions.
rovide proper contracts, and share contract
P
but you can also find them in the Independent Consultant Protecting Salespeople
cancellation rights.
Agreement (the full document is posted on your Workstation). A member company must provide:
rovide adequate basic training as part of any
P
initial investment. Information on its compensation plan, products
A salesperson must comply with the DSA code which: and sales methods.
rovides customers with a level of protection
P Actual and potential sales and earnings claims;
Here’s a quick look at abridged key Standards: that exceeds their legal rights. accurate descriptions of products, services and
Claims opportunities.
rotects the customers by covering purchases
P
1. Products: You may not make any claims regarding the therapeutic or of any value and whether or not the sale was contract detailing the relationship with the
A
curative properties of any Scentsy products, other than those contained in solicited or unsolicited. company, including start-up fees and costs.
current official Scentsy literature. rovides customers with access to the DSA
P An explanation of its repurchase policy, requiring
2. Opportunity: You may not demonstrate the earning potential of Scentsy complaint resolution service without any cost a 90% refund on currently marketable materials
or party plan/direct selling opportunities by sharing your own earning to the complainant. within 12 months of purchase, including sales
information or the earning information of other Consultants without the kits if required.
Provides product buy back rights that exceed
proper disclaimers or income disclosure statement. those demanded by law. Enforcement:
3. Endorsements: You may use only Scentsy-approved language or Prohibits unreasonable investments. he Code of Ethics is enforced by an
T
materials when asserting any previous, current or future endorsement A salesperson will not: independent administrator, responsible for
of any kind. compliance and complaint resolution. A member
Engage in unlawful or unethical recruiting practices.
company agrees to abide by the requirements of
Corporate pricing vs. personal specials E
ncourage fellow salespeople to purchase the Code as a condition of DSA membership.
You have the flexibility to sell Scentsy products at whatever price you unreasonable amounts of inventory or sales aides.
The Code Administrator is empowered to
choose. However, in your advertisements, you must always use corporate ncourage selling of products solely to qualify
E employ any appropriate remedy to ensure
pricing. Personal specials can be shared with your customers directly in for downline commissions. that salespeople do not incur significant
one-to-one communication. DSA Member Responsibilities financial loss, including requiring DSA member
eBay and retail locations A member company must: companies to repurchase inventory or materials.
We prohibit the sale of Scentsy products on sites like eBay and Amazon, bide by the Code’s standards and procedures
A Member companies must ensure all marketing
buy/sell/trade pages on Facebook and in retail stores. as a condition of DSA membership. activity by the salesforce is consistent with
company policies and the Code.
ublish the Code on their website and the
P
Inventory loading ember companies are subject to reviews to
M
process for filing a Code complaint.
At least 70% of your total monthly PRV must be sold to customers outside ensure Code compliance and adherence to
of your household. You are prohibited from carrying excessive inventory Provide ethics training to their salespeople.
state and federal laws.
and from encouraging your downline to purchase and carry large nsure product and earnings claims are clearly
E
The Code requires consumer protection
amounts of inventory. documented and defined, and substantiated
measures beyond the minimum standards set
by competent and reliable evidence.
Cancellation policy by the legal and regulatory communities.
rovide prompt payment of commissions
P
Scentsy accounts that do not generate sales resulting in at least 200 points he Code administrator is empowered to issue
T
and bonuses, and provision of regular and
in PRV in at least one month within any consecutive 12-month period will periodic compliance reports, including public reports.
comprehensive statements of account.
be cancelled for inactivity.
A member company will not:
o to your Workstation to search Scentsy Standards for the answers
G ngage in unlawful or unethical recruiting
E
you need. practices and exorbitant entrance fees.
22 23Scentsy Glossary
Scentsy Glossary
A
Active F
Frontline Personal Retail Volume (PRV) T
Team
An account status achieved when All Consultants on your first level The point value of commissionable You and all Consultants in your downline,
you earn at least 200 points in PRV either sponsored by you or as the products you sell. PRV is a global point excluding Directors and their downline.
in one month. Activity, or being result of a roll up. system converted to local currency
Team Wholesale Volume (TWV)
active, in at least one month during using a PEG rate.
any consecutive four-month period G
Generation The sum of the Personal Wholesale
The arrangement of all Directors Personal Website (PWS) Volume (PWV) of all Consultants on
is a requirement for retaining your
and their teams in your downline. A tool to help you promote your your team.
downline. Activity in at least one
business, collect online orders,
month during any 12-month period Group Title
announce online parties and
is a requirement for remaining Your entire downline. Generally, the highest rank achieved by
sponsor new Consultants.
current. a Consultant to date. A Consultant’s title
Group Wholesale Volume (GWV) Personal Wholesale Volume (PWV) only changes by advancement, except
B
Bonus The sum of the Personal Wholesale 75% of Personal Retail Volume (PRV). when Directors don’t meet Director
The amount paid out to leaders Volume (PWV) of all members in rank requirements, or when a Lead
(Lead Consultants and above) as a your group. Personally Enrolled Consultant (PEC)
Consultant or higher is not Active for a
percentage of Personal Wholesale A Consultant who selects you as their
H
Home country consecutive four-month period.
Volume (PWV) on personal sales Sponsor at the time of their enrolment.
and Team Wholesale Volume (TWV) The country you specified during Training (Scentsy Success)
the enrolment process. R
Rank A centralised location for all training
on downline Consultant sales.
A monthly qualification used to
content available to Scentsy Consultants.
C
Commission L
Level determine your rate of compensation.
Access the Training section in Scentsy
The compensation for your Each Consultant sponsored into
Region Success on your Workstation.
personal sales of commissionable your downline, whether by you
Countries that Scentsy has grouped
products. or another Consultant in your
together for sales and marketing U
Upline
downline, is organised into a This includes the Consultant who
Compensation Plan structure that is based on layers purposes.
sponsored you, their Sponsor and
The various levels of compensation of sponsorship. Roll up so forth.
you can earn as you advance to When your account is not active during
different Consultant levels. Lifetime PRV (LPRV) W
Workstation
The sum total of all Personal any consecutive four-month period or
Current if you elect to lock your account into a This is the heart of your business, where
Retail Volume (PRV) you have
If you are active for one or more non-sponsoring account, your downline you place and track orders, set up your
accumulated on your account from
months within the most recent moves up one level and becomes your events, track sales, get information on
your enrolment date to the present
12-month period, you are current Sponsor’s frontline. news and events and much more.
date. LPRV is not lost or reset as a
and therefore eligible to place Log in with your Consultant ID number
result of an account cancellation. S
Scentsy Family Foundation or username and password at
orders and receive commissions.
P
PEG Rate Offers philanthropic support through workstation.scentsy.co.uk (UK) or
D
Director (Q) A calculation applied to Personal scholarships, direct donations and workstation.scentsy.ie (Ireland).
The title assigned to any Director, Retail Volume (PRV) that converts community-based causes and
Star Director or SuperStar Director PRV points to local currency to charitable cause products.
once they have not qualified for the pay commissions. Sponsor
Director rank for three consecutive Your immediate upline who is a
months. This title may only be held
Perpetual Party Reward current Consultant.
for a total of three months. When a guest at a party books their
own party, the original Host will Starter Kit
Downline receive an additional half-price item A selection of training materials,
Any Consultants that you sponsor if they attend that qualifying party. demonstration products and business
and the Consultants they sponsor supplies that you are required to
and so forth, including all levels purchase upon enrolment.
and generations.
24 25Scentsy Contacts
Consultant Support
Website names and domain names, order status,
product questions and issues, ordering assistance,
Workstation questions, rank advancements,
replacements, exchanges, lost shipments, general
questions, Scentsy Events, Scentsy Success,
business support
support.uk@scentsy.com or support.ie@scentsy.com
Toll free: 0800-917-6204 (UK) or 1800-947-165 (Ireland)
08:00 to 16:00 GMT Monday through Friday
Product Development
Product suggestions, feedback
Idea Share: https://ideas.scentsy.com/
Scentsy, B.V.
Prins Hendriklaan 28, 1075 BD
Amsterdam, Netherlands
BARCODE
Scentsy and its logos are TMs of Scentsy, Inc. © 2021. Fill your life with fragrance®You can also read
