Winter Readiness conference 2018 - 11th July 2018 - Brooklands Museum - easyJet Winter Readiness ...
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Winter Readiness conference 2018 11th July 2018 – Brooklands Museum
SPONSORS & EXHIBITORS
> We have continued working with a number of airports
to put remote de-icing pads in place, where aircraft can
be de-iced with engines running. I am pleased to advise
that we now have 24 airports on the easyJet network that
offer a remote de-icing facility. Last season alone we had
Pristina, Belgrade and Southend join the growing group of
airports with their remote de-icing pads.
> Naples is no longer a challenge when the airport
experience frost, as the FrostBuster has proved to be a
great success in these conditions. Frosty days at Naples
are normal operational days with our customers departing
on time as a result of having this inexpensive piece of
equipment at the airport. The other airlines at the airport
had to wait for Mother Nature to carry out the de-icing for
them.
Dear All, > De-icing road shows for Flight Ops proved to be very
successful and as a result we will continue with the
I am pleased to welcome you to our seventh easyJet Winter
sessions at all of our UK airports plus CDG, AMS, ORY,
Readiness Conference for Airport authorities, Ground
SXF and TXL base stations. 650 Flight Crew attended the
Airport pollution –
Handlers and De-Icing Partners. Last year we did not have
roadshows last season which are presented both with
our get together as we wanted to try a digital format.
easyJet and the stations de-icing service providers.
Following a review I have decided that the face to face
a natural solution
conference is far better and it is the easyJet way. > AVTURA De-Ice System continues to be successful.
The system links with our aircraft ACARS system for the
I am pleased to see that even with a break of one year
purpose of passing anti-icing codes to our Flight Crews.
the conference continues to grow. This year’s conference
The system is also available in our OCC and supports the
is bigger and better than ever as we have increased the
Treat water contaminated number of airports and exhibitors. There are also attendees
decision making process on winter days. In addition the
by de-icer or fire fighting system has also simplified the invoicing system between
from around the world with us this year and I think that it
foam easyJet and our de-icing suppliers.
is a good indication how important the conference is seen
industry wide. Last winter once again proved that Planning and Preparation
Consistent performance will continue to be the driver for winter readiness and this
under variable loads Mallaghan Deicers Together we have developed many ideas and initiatives over
is essential to both our success and your success as our
the past 7 years which have without a doubt supported our
key partners. The ‘One team, working together’ approach
Custom design to meet Mallaghan is one of the largest Airport Ground Support
Equipment manufacturers worldwide, producing
winter operation. Long this may continue as I truly believe
is the way to work in regards to winter readiness and winter
specific discharge that by working as one team we have the combined skills,
a vast range of highly acclaimed GSE products to an operations. We all have a responsibility to work in partnership
requirements ever-expanding global network of customers. experience and knowledge to ensure success.
in achieving a common goal of reducing the amount of
Our speakers today will share their knowledge and winter disruption to our valued customers.
Performance guarantees experiences in the different aspects of winter operations
As always we have designed the conference and exhibition
and as a result of the challenges of the last winter season
Airside/non airside systems there will be focussed discussions on how we can manage
to be both informative and fun. This year we have increased
the number of the key players in the world of de-icing
Minimal maintenance significant snow falls. Even with all the planning and
exhibiting their new innovations and technologies. Please
preparation the operation still proved to a test of the
requirements take the time to visit the exhibition booths as there is lots of
For more information please visit our website published snow plans at some of our airports.
www.mallaghan.co.uk Tel: +44 (0) 28 8772 3444 good information available to you all.
We have progressed to a stage where frost days are
As you can see this year we have picked a unique venue
taken in our stride. It is very unusual to hear on our first
for the conference. It may not be as spacious as previous
wave telephone call any issues in regards to early morning
venues but I am sure you will agree it is different and more in
preventive anti-icing. In fact on most frost days we
line with the business we work in. Today, similarly as previous
achieved an average D15 OTP 78.8%. This is an outstanding
years, we will continue with the easyJet tradition of having of
performance for any airline.
splendid BBQ for lunch.
Unfortunately I cannot say the same on snow days as a
I really want you to have a great time today and I look
significant amount of our time is taken up
forward to seeing you all as I walk around. This conference
on post-mortems looking into the reasons for the delays and is very important to us all and I would encourage you to
natural wastewater treatment cancelations incurred over the last winter season. Today we
will have an opportunity to discuss what went right and what
continue to work together as “One Team” to get the best
from the day.
was not so good on the snow days. I would encourage you
ARM Ltd. Rydal House, Colton Rd t. +44 (0)1889 583811 With this approach we can build upon the successes that we
all get involve in today’s debates because we really want to
Rugeley, Staffordshire. WS15 3HF www.armgroupltd.co.uk have already achieved in the previous winter seasons,
learn from your experiences.
The winter has not been all bad news if you take away the
falling snow days in fact looking at the positives we had a
portrait A4 WOASE ad.indd 1
Thank you 07/02/2015 16:04
number of wins over last season:
> Reduction in the number of high risk Safety Events
reported over the 2016/17 season. Karen Cox, Director of Ground Operations
Winter Readiness Winter Readiness
Conference 2018 Conference 2018
WINTER SEASON 2016/2017/2018 Agenda
Topic Speaker Key Messages
Conference Opening
Welcome Johan Lundgren Importance of Winter Operation
Objectives Karen Cox easyJet’s Winter Objectives
Safety Requirements Mark Lennon Safety Requirements
easyJet Update Alberto Santamarta What is New in easyJet?
Year in Review Ernie Carter 2016/2017/2018 Winter Season Learnings
Break
Winter Preparation
Opening Ernie Carter Introduction to Cabin Smells
Dianne Disley Role of the De-icing Operatives
Cabin smells Chris Williams Cabin Smell Awareness in-flight
Sara Sanz De Vicente Cabin Smell Impact to the Aircraft
Summary and Q&A Ernie Carter
Lunch and Exhibition
Planning and Preparation
Opening Ernie Carter Impact of Snow Plans on the W17/18 Season
Communication with OCC Hugh McConnellogue OCC and their Preparation for Snow Days
Liam Bolger LTN Experience During Winter Season 2017/2018
Learn from each other Isabelle Dreysse ORY Experience During Winter Season 2017/2018
All Breakout Sessions -How do you do it?
Summary and Q&A Ernie Carter
Break - (Tea and coffee)
Continuous Improvement
Opening Ernie Carter Fluid Situation in the UK
UK Fluid Supply Chain Steve Ellis What is required to strengthen it?
Teresa Lush Reclamation & Recycling, Canada
Why is recycling of fluid important
Thomas Bergström Reclamation & Recycling, Europe
New Technology Ian Sharkey MSG De-icing System
IATA/SAE Updates Jerry Lewis Update to Global Standards
Summary and Q&A Ernie Carter
Conference Closing
Closing Karen Cox Key Message for the 2018/2019 Season
Winter Readiness Winter Readiness
Conference 2018 Conference 2018
SPEAKERs SPEAKERs
Johan Lundgren, – Chief Executive Officer, easyJet Christopher Williams– Flight Operations Safety Manager, easyJet
Johan Lundgren joined easyJet on 1 December 2017 as Chief Executive Officer. Chris has worked at easyJet for 10 years and is the Flight Operations Safety
Manager and a current Line Captain. He was previously at GB Airways and
Johan has more than 30 years’ experience in the travel industry and spent prior to joining commercial aviation served in the Royal Air Force primarily
his career working his way up through various organisations to become flying the Tornado. His current role involves leading a team which is
most recently the Group Deputy Chief Executive Officer of TUI AG and Chief responsible for flight operations safety investigations, the oversight of safety
Executive Officer of Mainstream Tourism at TUI AG. performance and analysis of safety trends and risk.
Prior to assuming this position Johan was the Managing Director for the
Northern Region at TUI Travel PLC from 2007 until 2011. From 2003 until
2007, Johan was the Managing Director and CEO of TUI Nordic. He took on
his first position as Managing Director in 1996 for a tour operator owned by
SAS Airlines in Sweden before moving to Canada as President for Sunquest Ernie Carter – Winter Operations Manager, easyJet
Vacations, Canada’s second largest tour operator. In 2001 he became Ernie has been in the airline industry for over 45 years. Prior to joining easyJet
Managing Director of Mytravel Sweden before taking on the position at TUI in 2011 he worked for British Airways for 40 years in various management
Nordic. positions in Aircraft Inflight Catering, Baggage, Aircraft Loading, Aircraft
Johan studied Music in Sweden, the UK and USA from 1982 until 1985. In 1993, Movements which included Aircraft Push Back, Towing, Aircraft Servicing and
Johan pursued further studies at the Stockholm School of Economics and the airlines De-Icing and Anti-Icing operation.
in 1996 he completed the Programme for Executive Development IMD, in Ernie also spent two years managing British Airways Aircraft Turnround Co-
Lausanne, Switzerland. ordinators and the Centralised Load Control. Ernie concluded his time with
British Airways as the Senior Airport Manager for Heathrow.
Karen Cox – Director of Ground Operations, easyJet Currently, he is specifically responsible for ensuring that easyJet and their
suppliers are well prepared for the winter operations across all of the cold
Karen joined easyJet 14 years ago and is currently Director of Ground weather stations at which the airline operates. Over the past 7 years he has
Operations, a post she took up in 2010, and is the UK AOC Post Holder for supported and worked with Airport Authorities, Ground Handling Partners
Ground Operations. Karen has held various roles including Cabin Services, and De-Icing Suppliers to improve easyJet’s performance throughout the
Recruitment and Procurement, which gives her a wealth of knowledge. In her winter period. He has also been involved in the development and introduction
role, Karen is accountable for safety, on time performance, baggage, revenue of the UK glycol recovery group, new technologies and the networks remote
in the airport and a consistent, friendly and professional customer experience de-icing pads.
on the ground. The favourite part of Karen’s job is spending time out and
about in the network with her team and bringing in new innovation.
Mark Lennon – Head of Safety, easyJet
Alberto Santamarta Mark Lennon is the Head of Safety, reporting to the Director Safety, Security &
Head of Ground Ops Europe & Nominated Person, easyJet Compliance and has responsibility for the Flight Data, Safety Risk and Safety
Data teams. Mark has worked in aviation for a number of years, spending the
Alberto has 21 years’ experience in the aviation industry. He joined easyJet majority of these at British Airways before heading the safety & security team
in September 2007 as Ground Operation Manager in BCN. He became in Flybe.
Regional Manager for Spain in 2011 and in 2012 Regional Ground Ops Manager
responsible for 37 airports in Spain, Germany, Austria and Croatia. He covered Mark has a variety of experience from his roles, having starting in IT systems
for 18 months the role of Head of Ground Operations and is currently the Head development and moved into management positions in the BA Ops Control
of Ground Ops Europe and Nominated Person for easyJet Europe Centre. Here he added responsibilities for both ground operations quality
and the BA crisis management centre. His most recent role at BA was as
Prior to working with easyJet he held various management positions in the Head of Operational Risk and Compliance, as part of the Safety & Security
handler Ineuropa-Acciona, on the FOH, Training and Planning departments. department, where he was responsible for safety & risk analysis, the safety
He also worked for Swissair on Customer care, Operations and Ticketing areas management system and the safety & security compliance team. Mark moved
and finally became Swissport Station Manager. to Flybe in 2015 and was responsible for developing the safety & security
management system and implementing a combined safety & security team.
Most recently Mark spent some time working on the management system
within Hitachi Rail Europe.
Mark lives in Burnham, Bucks with his wife and two daughters and in his spare
time enjoys cycling, both on and off road.
Winter Readiness Winter Readiness
Conference 2018 Conference 2018
SPEAKERs SPEAKERs
Hugh McConnellogue Sara Sanz De Vicente – Fleet Engineer – Airframe Systems, easyJet
Group Head of Network Operations and OCC, easyJet
Sara has 7 years’ experience in the aircraft maintenance. She joined easyJet
As the Group Head of Network Operations and OCC, Hugh is responsible for in March 2018 as Fleet Engineer for Airframe Systems. Prior to working with
the management and operation of the easyJet network, as well as, schedule easyJet she worked for the Spanish Air Force in the F-5 and F/A-18 Engineering
recovery and emergency response planning. The OCC team comprises of Department; first as structures fleet engineer and finally as team leader
Fleet Operations, Crewing, Customer disruption and flight planning, all based of structures and landing gear team. She also worked for the Polytechnic
in H89, operating 24/7 University of Madrid as Compliance Manager in the Spanish Flight Testing
School.
With more than 30 years’ experience in the aviation industry, he started his
career as an apprentice aircraft engineer with Britannia airways. As a licensed
aircraft engineer, Hugh has worked for both freight and passenger operators
across Europe. His experience in line and base maintenance brings an unusual Isabelle Dreysse – Head of Airside Operations CDG
blend of operational and engineering expertise to the easyJet operations
environment. Isabelle Dreysse began her career as an engineer in aeronautics areas,
especially on satellites and European space station equipment. Then she spent
Starting with easyTech engineering (easyJet’s joint venture maintenance many years in different project direction on worldwide parameters in various
organisation) in 2000 as the Luton Base manager, he moved on to become environments like finance, IT… The opportunity to come back to aeronautic
the Head of Maintenance Operations, overseeing the introduction of the 737 domain occurred in 2009, at first to create an internal control department in
new generation aircraft type , and latterly the Airbus 320 type. Along with Aéroports de Paris, and then to join Le Bourget Airport in order to contribute
the acquisitions of GO and GB airways, and more recently the Tegel Air Berlin to the development of business aviation and general aviation. After being
project he has been part of easyJet’s growth from 11 aircraft to current 300. appointed as head of Paris Orly airside operations for 3 years, since April 2018
Isabelle is Paris-CDG Airside operations & facilities General Manager.
Liam Bolger – Head of Airside LTN
With 29 years aviation experience covering a wide variety of operational roles
Thomas Bergström – Senior Technical Adviser, Vilokan
from Ramp Services to Terminal Duty Manager, Airport Manager, Operations Thomas Bergström is a Swedish citizen but lives since 1990 close to Munich
Manager, Senior Manager Airfield Operations and more recently Head of Airport, Germany.
Airside managing a team of 76 multi-skilled colleagues. Primary areas of
responsibility include: Thomas has his professional background from the material handling industry
> Airfield Operations but for the last 25 years he has been involved in the aircraft de-icing business.
From 1991 until 1994 he was working as a project engineer for the company De-
> Compliance and Safeguarding
Icing Systems Sweden, responsible for the Construction and commissioning of
> Emergency and Crisis Management the remote de-icing concept and the recyclingplant at Munich Airport.
> Operations Control Centre (OCC)
Since 1994 he is managing the company Aircraft De-icing Engineering,
> Airport Managers
responsible for the operation of recyclingplants at Munich and Oslo Airport,
> Airline and Stakeholder Liaison but since 2017 he is also a part of the team from Vilokan ADF Solutions.
> Summer and Winter Operations
As designated Safety Manager other key responsibilities include the ongoing
development and management of the Operational Safety Management
Dianne Disley – Training Manager, Airline Services
System (SMS), the Airside Training Programme and Competency Scheme. Dianne has worked within the aviation industry for over 30 years, initially as
cabin crew, before moving into Cabin Crew & Flight Crew Training as the Safety
& Emergency Procedures Manager for Air 2000 and First Choice Airways.
For the past 6 years as Training Manager for Airline Services her responsibilities
have been wide and varied. This has included the development and delivery of
training for aircraft Interior & exterior presentation and in addition she is also
responsible for de-icing training which includes theoretical, practical and the
operation of new de-icing rigs introduced into the business.
Winter Readiness Winter Readiness
Conference 2018 Conference 2018
SPEAKERs
Inland & IDS
Steve Ellis – Senior Sales Manager, Killfrost
Steve joined Killfrost in March 2009. He has 29 years Commercial and
Technical experience within the Speciality Chemical industry. Steve has
welcome you
a detailed and extensive knowledge of Killfrost’s winter product range,
supporting customers with innovative solutions, improving aviation winter
resilience across the world.
Teresa Lush – VP, Strategic Development, Inland Technologies
Teresa Lush has spent the last 15 plus years in the environmental sector, most
of it in aviation. Teresa works for Inland Technologies, a spent aircraft de-icing
fluid collection and recycling specialist with operations in Canada, the US and
the UK. Inland has pioneered the commercialization of closed loop glycol
collection and recycling in North America and has successfully recycled well
over one billion liters of effluent to date.
Ian Sharkey – Representing MSG Production, AS
Ian’s long and varied aviation career, which started in aircraft maintenance
at Gatwick, has led him to become an internationally acknowledged subject
matter expert and innovator in the field of aircraft ground de-icing and airport
winter operations.
Since the early 1990’s he has developed regulator approved airline/non-
airline de-icing programs in Canada, as well as advanced de-icing processes,
procedures and operations in Canada and the USA. These included the
introduction of engines-on de-icing operations, specialized de-icing facility
coordination/control capability as well as next-generation de-icing equipment,
to several airports, including the world’s largest deicing facility in Toronto.
Ian has been a member of the SAE G12 de-icing committee for over 20
years and currently serves as a Co-chair of its Future De-icing Technology
committee.
Jerry Lewis – Chief Technical Officer, Kilfrost
Jerry has worked in science and technology for more than 30 years, in areas
of chemistry, biochemistry and governmental projects, on topics ranging
from personal care active ingredients to seaweed and pond slime for carbon
dioxide mitigation. He has worked for Kilfrost for 5 years as the Chief Technical
Officer, and over the last 2 years has helped to write or rewrite the three SAE
global aircraft ground de-icing standards.
Winter Readiness Winter Readiness
Conference 2018 Conference 2018
12 2017
D E PA RTURE S : We set aircraft in motion
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Kilfrost Limited | Albion Works | Haltwhistle | Northumberland | NE49 0HJ | UKYou can also read
