WORLD CLASS HR LEADERSHIP MANAGEMENT EXCELLENCE 2018 - Quest Conferences

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WORLD CLASS HR LEADERSHIP MANAGEMENT EXCELLENCE 2018 - Quest Conferences
WORLD CLASS
    HR LEADERSHIP
    MANAGEMENT
    EXCELLENCE 2018
     3 Day Masterclass           7th - 9th March 2018
        Sheraton Shanghai Pudong Hotel
        & Residence, China

ABOUT THE MASTER CLASS LEADERS                                                                                              & GET
                                                                                                                            DISCOUNTS
BOB RYAN
                  Robert J. (Bob) Ryan is a Partner and Executive Advisor at Shields Meneley Partners. Bob’s career has included key leadership roles with
                  companies ranging from $500M to $84B that include Procter & Gamble, Tate & Lyle, Bombardier Recreation Products, Kimball Hill Homes
                  and Griffith Laboratories.
                  Born in Montreal, Canada, Bob began his career as a Manufacturing Engineer after graduating from Carleton University in Ottawa, and
                  McGill University in Montreal with a Degree in Mechanical/Aeronautical Engineering. He quickly developed a reputation for bringing the
                  right people together to address issues, guiding creative problem solving, and ensuring successful outcomes. When approached by his
                  CEO, he “jumped at the chance” to lead strategic human capital initiatives that directly impacted the bottom line. His career progressed
                  rapidly as he took on - and resolved - complex problems in global organizations.
                  Bob has served on the Boards of the British American Business Council, the Northwest Cultural Council, and the Human Resource
                  Management Association of Chicago. He has also been on boards representing economic development, education, and the arts. Bob is
                  also a graduate of the Hudson Institute Coaching Program and a Member of the International Coach Federation.
                  Bob has led highly rated public seminars & in-house programs in various countries across the world, which includes highly successful
                  Quest Masterclasses in Asia Pacific.

EMMA REES
                  Emma Rees has significant global HR and Talent experience from Commercial and Talent Management roles at P&G, Diageo and Tate &
                  Lyle. Over the course of her career Emma has supported teams through significant transitions, leading the talent agenda for a number
                  of global and national change programmes as well as introducing standards, tools and processes to enhance recruitment, development,
                  performance management and engagement in multiple markets across Europe, America and Asia Pacific.
                  At Diageo Emma was responsible for globalising the Diageo Academy and at Tate & Lyle introduced a global approach to resourcing and
                  talent planning. Emma now specialises in assessment based talent management works with a number of Fortune 500 and FTSE 100
                  businesses to create innovative talent solutions, and identify and develop talent from middle.
                  Emma’s work has been recognised by the Association for Business Psychology for Excellence in Assessment. She is a Fellow of the Royal
                  Society for the Arts, a member of the British Psychological Society and the Association of Business Psychologists, She regularly runs
                  highly rated public seminars & in-house programs in various countries across the world, which includes highly successful Quest
                  Masterclasses in Asia Pacific.

1                                                                                                          www.questmasterclass.com
WORLD CLASS HR LEADERSHIP MANAGEMENT EXCELLENCE 2018 - Quest Conferences
WORLD CLASS
           HR LEADERSHIP
           MANAGEMENT
           EXCELLENCE 2018
                        3 Day Masterclass                         7th - 9th March 2018
                                      Sheraton Shanghai Pudong Hotel
                                      & Residence China

BENEFITS OF ATTENDING                                                                                    WHO SHOULD ATTEND
Understand                                                                                               Aspiring & Incumbent Chief, Directors, VPs, Division Heads, GMs, Senior
  The changing nature of work and how people add a competitive                                           Managers, Team Leaders, Executives & Specialists in:
  advantage.                                                                                               Human Resource
  The critical role of HR in delivering a competitive advantage                                            HR Policy Development
  through people.
                                                                                                           HR Analytics & Business Strategy
     Understand how to accelerate your career in HR.
                                                                                                           Talent Management
     The value of an Employer Brand and the Employee Value Proposition.                                    Training & Development
     The importance of Succession Planning and Talent Development.
                                                                                                           Learning & Organisational Development
Learn How to                                                                                               Performance Management
  Understand the business context and its implications for HR.                                             Succession Planning
  Develop an HR strategy and plans that are anchored in the                                                Leadership Development
  business strategy.
                                                                                                           Employee Relation
     Identify and build the critical capabilities your organisation needs.
                                                                                                           Retention & Acquisition
     Adopt practices that build employee engagement and develop leaders
     of the future                                                                                         Recruitment
                                                                                                           Internal Training
     Use a toolkit of best practice HR skills.
                                                                                                           People Management
Invest In
                                                                                                           Business Improvement
     Your own personal development through an interactive, experiential                                    Skills Development
     workshop that focuses on the key capabilities to enhance your career
     in HR.                                                                                                Knowledge Management
                                                                                                           Administration
    PRE-CLASS QUESTIONNAIRE (PCQ)                                                                        While the main focus will be mid-level HR leaders, all levels of HR
    To ensure that you gain maximum benefit from this event, a detailed questionnaire will be sent       management will benefit from the programme as well as other
    to you to establish exactly what your training needs are. The completed forms will be analyzed
    by the course trainer. As a result, we ensure the course is delivered at an appropriate level and    functional leaders looking for an insight into human capital
    that relevant issues will be addressed. The comprehensive course material will enable you to         management.
    digest the subject matter in your own time. This training course is designed specifically for
    participants to work through a dedicated strategic planning process. It is a high-level, intensive
    and vigorous programmed that will move rapidly. The trainer will introduce the sessions and
    then participants will have the opportunity to develop their own plan. It is an extremely
    practical training course where participants will spend considerable time working on their own       COURSE DELIVERY
    ideas that will enable them to achieve superior performance within their personal work
    domains. This training course will contain case studies and learning principles fromvarious
    organizations, which will enable participants a frame of reference fromwhich they can then
    launch into their own activity.
                                                                                                         Presentations | Exercises | Case Studies & Group Discussions

2                                                                                                                                     www.questmasterclass.com
WORLD CLASS
         HR LEADERSHIP
         MANAGEMENT
         EXCELLENCE 2018
                   3 Day Masterclass               7th - 9th March 2018
                               Sheraton Shanghai Pudong Hotel
                               & Residence China

                                   DAY 1 : THE ROLE OF HR IN A CHANGING WORLD
                                                                                The importance of values and culture
SESSION 1
The Business Context for HR Leadership
                                                                              Focus on you:
                                                                              Find your why
    Introduction to The Master Class
    Workforce 2020 – The gig economy and leading a
    diverse organisation                                                      SESSION 4
    Exploring the local business context
                                                                              Developing an HR Strategy
    Finding innovation
                                                                                Embedding your HR strategy in the business vision
Case Study:                                                                     Defining your critical capabilities
Understanding the business context and its implications
                                                                                Building the HR plan
                                                                                Getting buy in to your HR plan
SESSION 2
                                                                              Case Study:
The Role of HR                                                                Identifying business & HR priorities – what’s important
  HR as a strategic business partner and the role of Chief HR Director as a
    Change Manager
      Talent Magnet
                                                                              SESSION 5
      Coach & Advisor                                                         Developing and Delivering an HR Strategy in practice
    The art of facilitation, a critical HR skill                                'Outside in thinking' and its application in developing HR strategy
                                                                                Gaining 'buy in' at Board and Executive level
Focus on you:
                                                                                Stakeholder management throughout the organization
Explore HR career paths and develop critical skills
                                                                              Case Study:
                                                                              Implementing HR Strategy and the dynamics of the
SESSION 3                                                                     organisation
The Importance of Purpose, Values & Culture
    Why purpose driven companies are more successful

3                                                                                                           www.questmasterclass.com
WORLD CLASS
        HR LEADERSHIP
        MANAGEMENT
        EXCELLENCE 2018
                   3 Day Masterclass            7th - 9th March 2018
                            Sheraton Shanghai Pudong Hotel
                            & Residence China

                                                          DAY 2 : STRATEGIC HR

SESSION 1                                                              SESSION 3
Strategic Workforce Planning                                           Recruitment
    Principles and Practices of Strategic Workforce Planning             The role of your employer brand
    Market Demographics and Trends                                       Best practice in selection & assessment
    HR Analytics                                                         Interviewing and facilitating the right decision
    Proactive Planning                                                   HR as a sales person, landing the best candidate
    Measures of success                                                  On-boarding talent

Case Study:                                                            Case Study:
Workforce planning principles in practice                              On-boarding talent - how to get employees off to a
                                                                       fast start

SESSION 2
                                                                       SESSION 4
HR Analytics and their application
                                                                       Engaging and Retaining Talent
    Understanding HR Analytics and their importance to people
    management                                                           The business case for engagement
    Identifying information sources and how they may be used in HR       Current trends in employee engagement
    analytics                                                            Engagement in practice
    The role and competences of HR professionals in HR analytics
    Development                                                          Following through & measuring engagement

Case Study:                                                            Case Study:
Applying HR analytics in developing an SWP                             Facilitating an engagement action planning session

4                                                                                                   www.questmasterclass.com
WORLD CLASS
        HR LEADERSHIP
        MANAGEMENT
        EXCELLENCE 2018
                 3 Day Masterclass             7th - 9th March 2018
                           Sheraton Shanghai Pudong Hotel
                           & Residence China

SESSION 5                                                             DAY 3 : GROWING & NURTURING TALENT
Performance Management
                                                                      SESSION 1
    Goal and Objective Setting
                                                                      Talent Management
    Assessing and Calibrating Performance – Best In Class
                                                                        Critical role succession planning
    Rewarding and Recognising Talent
                                                                        Assessing potential
    Compensation Systems
                                                                        Talent Reviews and Talent Boards
    Development Plans
                                                                        Building capability and L&D
Focus on you:                                                           Managing high potential talent
Improving performance in your organisation.
                                                                      Case Study: Planning and running a talent review

SESSION 6                                                             SESSION 2
Succession Planning and Management
                                                                      Executive Coaching, Performance Coaching and Mentoring
    What is succession planning
                                                                        The application of Executive Coaching- when and how it is used
    From succession planning to succession management
                                                                        The role of Performance Coaching in workforce development
    Integrating succession management with talent management
                                                                        Developing a Mentoring programme
Case Study:
                                                                      Case Study:
Developing your successor
                                                                      Practical experience of Executive Coaching

5                                                                                                  www.questmasterclass.com
WORLD CLASS
        HR LEADERSHIP
        MANAGEMENT
        EXCELLENCE 2018
                  3 Day Masterclass              7th - 9th March 2018
                             Sheraton Shanghai Pudong Hotel
                             & Residence China

                                                                              Applying this to HR teams-identifying priorities and actions
SESSION 3
                                                                              Setting goals and objectives in a high performance environment
Leadership Development
    Management versus Leadership                                          Case Study:
    How to build agile Leaders and Managers
                                                                          High performance teams in global organisations

                                                                          COURSE CONCLUDES
SESSION 4
Leadership Transitions
                                                                          OUR PAST ATTENDEES
    What got people here won’t get them there                           Banking & Financial Institutions
                                                                        • Agrani Bank • Agrobank • Allied Bank • AmMetLife Insurance Berhad • Bangko Sentral Ng Pilipinas • Bank Alfalah • Bank
    Three lenses of transitions                                         ALJazira • Bank Indonesia • Bank Muamalat Malaysia • Bank Negara Malaysia • Apna Microfi nance Bank • Bangladesh Bank •
                                                                        First Finance • Garima Bikas Bank • Bank of Baroda • Bank of Ceylon • Bank Rakyat • Bhutan Development Bank • Canara Bank
    Common traps                                                        • Central Bank of SriLanka • China Banking Corporation • Credit Guarantee Corporation Malaysia • CTBC Bank (Philippines) Corp
                                                                        • Dhaka Bank • Finance Corp. Ltd • Global IME Bank • Grama Vidiyal Microfinance • Habib Bank • HNB Grameen Finance • IDBI
                                                                        Bank • Janashakthi Insurance • Janata Bank Ltd. • Labuan Financial Services Authority • LB Finance PLC • Malaysian Institute of
    Accelerating change                                                 Accounts • Mashreq Bank • Ministry Of Finance • Muang Thai Life Assurance • National Bank for Agriculture and Rural
                                                                        Development • Nations Trust Bank • NIC Asia Bank • NMB Bank • People’s Leasing & Finance • Perbadanan Insurans Deposit
                                                                        Malaysia • Public Bank Berhad • Regional Development Bank • Reserve Bank of India • Sampath Bank • Sonali Bank • Soneri
Case Study: My impact                                                   Bank • SREI Infrastructure Finance • Sri Lanka Insurance Corporation • Tameer Microfinance Bank • State Bank of India •
                                                                        Syndicate Bank • The New India Assurance Co • United Bank Limited • Vattanac Bank • Prime Bank • Uttara Bank • Pertubuhan
                                                                        Keselamatan Sosial • Al-Arafah Islami Bank • Azizi Bank • Rupali Bank • Commercial bank of Ceylon • Pan Asia Banking
                                                                        Corporation PLC • T Bank • Tourism Development Bank • The Premier Bank • Sunrise Bank • Green Delta Insurance Co. Ltd. • Unit
                                                                        Trust of Fiji (Management)
SESSION 5
                                                                        Corporate Houses
Wrap Up – Making It Happen                                               • Bharat Sanchar Nigam • Bloomberry Resorts Corporation • Ceylon Electricity Board • Ceylon Petroleum Corp • Ceylon
                                                                         Petroleum Corporation • Engineers India • Gul Ahmed Textile Mills • Human Resources Development Fund Malaysia • IDCOL •
    Your career path in HR – what is possible?                           Indian Oil Corporation • Karnataka Power Corporation • Malaysia Airports Holdings • Martin Dow • Meghna Group of Industries
                                                                         • Ministry of Human Resource (Malaysia) • Mobily • Nepal Oil Corporation • NHPC • NorthPort (Malaysia) • NTPC • Oil India •
    Your personal development plan                                       PARCO • BPCL • Petronas • Petronas Chemical Group Berhad • Petronas Holding Berhad • Petubuhan Keselamatan Sosial
                                                                         (PERKESO), KL • Philippine National Oil Co. • Powerfil Auto Parts • PT Semen Indonesia (Persero) • Real Move Co. • Royal Oman
                                                                         Police • Social Security Organisation (Malaysia) • Sri Lanka State Trading (General) Corporation • Sri Lanka Telecom • Tenaga
    Managing your own career                                             Nasional Berhad • TH Properties • Thal Limited • The Capital Maharaja Organization • Vardhman Textiles • WAPCOS • Zuari
                                                                         Management Services • Jayson Pharmaceuticals • Lupin Limited • Maldives Tourism Development Corporation • Mari
                                                                         Petroleum Co. • Durres Port Authority • Fiji Ports Corporation • Lembaga Pelabuhan Johor • PNG Ports Corporation • PT
Case Study: Your development actions                                     Pelabuhan Indonesia iv • Sri Lanka Ports Authority • Petron Corporation • Bharat Sanchar Nigam • Bloomberry Resorts
                                                                         Corporation • Ceylon Electricity Board • Ceylon Petroleum Corp • Ceylon Petroleum Corporation • Engineers India • Gul Ahmed
                                                                         Textile Mills • Human Resources Development Fund Malaysia • IDCOL • Indian Oil Corporation • Karnataka Power Corporation
                                                                         • Malaysia Airports Holdings • Martin Dow • Meghna Group of Industries • Ministry of Human Resource (Malaysia) • Mobily •
                                                                         Nepal Oil Corporation • NHPC • NorthPort (Malaysia) • NTPC • Oil India • PARCO • BPCL • Petronas • Petronas Chemical Group
SESSION 6                                                                Berhad • Petronas Holding Berhad • Petubuhan Keselamatan Sosial (PERKESO), KL • Philippine National Oil Co. • Powerfil Auto
                                                                         Parts • PT Semen Indonesia (Persero) • Real Move Co. • Royal Oman Police • Social Security Organisation (Malaysia) • Sri Lanka
                                                                         State Trading (General) Corporation • Sri Lanka Telecom • Tenaga Nasional Berhad • TH Properties • Thal Limited • The Capital
                                                                         Maharaja Organization • Vardhman Textiles • WAPCOS • Zuari Management Services • Jayson Pharmaceuticals • Lupin Limited
Developing a high performing HR team                                     • Maldives Tourism Development Corporation • Mari Petroleum Co. • Durres Port Authority • Fiji Ports Corporation • Lembaga
                                                                         Pelabuhan Johor • PNG Ports Corporation • PT Pelabuhan Indonesia iv • Sri Lanka Ports Authority • Petron Corporation •
    What makes a high performance team                                   National Rural Support Programme • Hemas Consumer Brands • The ACME Laboratories • Dhaka Power Distribution Company
                                                                         • Berger Paints Bangladesh • Male' Water & Sewerage Company

6                                                                                                                            www.questmasterclass.com
WORLD CLASS
       HR LEADERSHIP
       MANAGEMENT
       EXCELLENCE 2018
                3 Day Masterclass               7th - 9th March 2018
                           Sheraton Shanghai Pudong Hotel
                           & Residence China

TESTIMONIALS
Quest has done a brilliant job of connecting the right trainers to     Very relevant masterclass, well conducted. Good trainers with
the right group of participants                                        international exposure & multi – cultural perspective
                               State Bank Of India - India                         AmMet Life Insurance Berhad - Malaysia

Good movement to increase awareness of topics which effects in
future on individual development
                  Ceylon Electricity Board – Sri Lanka                 OVERVIEW
                                                                       In order to thrive in increasingly challenging circumstances,
Very professionally organized, friendly team of organizers and
                                                                       organisations are having to become more adaptive, resilient and
very good and useful course material
                                                                       customer centric. In this complex and volatile environment an
                                    Soneri Bank - Pakistan             organisation’s competitiveness increasingly depends on its employees,
                                                                       and the business function responsible for acquiring, developing and
                                                                       retaining the people that provide this competitive advantage is HR.
The training material has a lot of best practice from across the
world which could be adopted in our content                            Today’s HR professionals require a strong functional acumen coupled
                             Berger Paints - Bangladesh                with a strategic skillset and mindset set that allows them a seat at the
                                                                       business table in order to create workplaces that attract and retain
                                                                       great talent. Setting and implementing the people agenda
Good topics were covered with lot of examples                          successfully involves partnering with business leaders to guide change,
                                                                       drive employee engagement and create environments that stretch and
                           Nepal Oil Corporation - Nepal               develop talent with more diverse backgrounds and expectations than
                                                                       ever before.
Well organized, good and experienced speakers
                                                                       This three-day Master Class will take participants through the key
                             True Corporation - Thailand               models that underpin strategic HR, and are critical in the development
                                                                       of future HR leaders. Over the three days we will build the critical
                                                                       capabilities required of today’s HR professionals and through a
This is one of the best trainings ever attended, We can learn a lot    stimulating case study that brigs to life the opportunities and
from trainers who has so many experience around the World              challenges facing HR Leaders. You will learn about how other global
                                                                       and local organisations have risen to this challenge and build your skills
                               Bank Mandiri – Indonesia                and confidence to set an organisation’s talent strategy, identify and
                                                                       assess potential and build employee engagement. Together we will
                                                                       prepare you for a career journey to HR leadership – you are the future.

7                                                                                                    www.questmasterclass.com
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