Your Brighton & Hove Wellbeing Service
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Your Brighton & Hove Wellbeing Service We all go through low points at times in our lives and it is not unusual to experience symptoms such as stress, anxiety or depression. Brighton & Hove Wellbeing Service aims to provide neutral and effective support to people with emotional or psychological difficulties. We work closely with your GP practice, voluntary organisations and hospital-based services to make sure you receive the right care, from the right person at the right time.
What does Brighton & Hove Wellbeing Service do? Where is Brighton & Hove
Wellbeing Service?
issues and accessing vocational The service runs in a number of
If you are feeling down learning. locations across Brighton and Hove
about issues such as finances, and is mainly hosted in GP practices
Primary Care Mental Health
relationships, employment or for your convenience. We also
Practitioners help you regain
any other concerns that may have some appointments at NHS
control of your thoughts and
be causing you to experience premises, and other community
feelings and facilitate access to
low moods and are affecting venues across the city. Contact us
other local services.
your ability to stay on top of today to find a location near you.
Talking Therapists help you
things, we can help you. You will be able to choose the time
work out how to deal with
and place of any appointments you
negative thoughts and feelings
How do I access Brighton & have in the service.
Brighton and Hove Wellbeing and make positive changes
through therapy and counselling
Hove Wellbeing Service?
Service is staffed by a team of
qualified mental health specialists sessions. Your GP will be able to get
and support workers who are advice from the team about the
trained to provide you with the care Brighton & Hove Wellbeing Service care and support you need.
and support you need. The team ensures that the people who use the
You and your GP can decide
includes: service feel valued and respected. If you need the information
what type of support best suits
We provide opportunities for
Psychological Wellbeing your needs. in this leaflet in another
everyone regardless of age, gender,
Practitioners use a range of You can contact the service language or format e.g. Easy
gender identity, sexual orientation,
techniques to help you tailor a directly if you would like to to Read, large print, Braille
religion or belief, ethnicity or
suitable self-help plan which they discuss the care and support or audio tape, please call us
disability.
can support you through. services available. on 0300 002 0060 or email
BICS.brighton-and-hove-
Community Support Workers
provide help with employment wellbeing@nhs.net
Practical details and frequently asked questions understanding of your needs so we details with you when we book
can ensure you are directed to the your appointment and in your
right member of the team. appointment letter.
You will be able to book an
If you are offered a face to face
appointment with a member What if I can’t make my
appointment with a Primary Care
of the team. This may be a appointment?
Mental Health Practitioner or a
telephone appointment or a face
Psychological Wellbeing Practitioner We know you value your
to face discussion.
this will take place in a GP surgery. appointment as much as we do,
If we are unable to speak with Appointments with therapists and as it is part of helping you make
you directly, we will write to you counsellors will take place at a the most of the support you
with a suggested appointment range of NHS facilities within the receive. There are times when you
date. You are welcome to call us city. Appointments and workshops may feel unable to commit to an
back to change this appointment will also take place in other appointment. If so we ask that you
if it is not convenient. community premises. You will be let us know as soon as possible so
able to choose the time and place that we can provide a new date and
How soon will I be offered an that is most convenient for you. time that is more convenient to you.
Do I need to be registered with
appointment?
a Brighton & Hove GP in order to If you have mobility difficulties or do By letting us know in good time we
access the service? We will aim to offer you your first not have a telephone, please inform can offer any free appointment to
appointment with a member of your GP who can note this on your others who are waiting to see or
Yes, the service is available to
the team within four weeks of your referral. We can then arrange a speak to a member of the team.
people registered with a local GP
referral. Some appointments may be suitable alternative.
practice.
available much sooner than this.
How long will the appointment
How will I be contacted? Please tell your GP if English
Where will the appointment last?
If you and your GP decide to take place? is not your first language and
Your first appointment will often if you require an interpreter
make a referral to the service, we
Sometimes a first appointment will be a minimum of 30 minutes long.
will contact you within 5 working to be present at your
be conducted on the telephone. However, we will confirm these
days from the date of referral. appointment.
This helps us to get an initial
Brighton & Hove Wellbeing Service is provided by a Advice and other services
partnership of:
Brighton and Hove Integrated Sussex Partnership NHS PALS Mind Services
Care Service (BICS) and local GP Foundation Trust
Patient Advice and Liaison (PALS) is For a full list of services, please visit
Practices
Sussex Partnership NHS Foundation a free service provided by the NHS. www.mindcharity.co.uk
BICS and the local GP Practices in Trust provides specialist mental The team can provide information
Email
the city are working in partnership health, substance misuse and about local healthcare and will work
info@mindcharity.co.uk
to deliver this service. The local learning disability services across with you to solve any problems you
practices are St Peters Medical Sussex. are having accessing or using health Phone
Centre, Park Crescent Surgery, services. 01273 66 69 50
www.sussexpartnership.nhs.uk
Goodwood Court, Stanford Medical Post
Email
Practice, Albion Street Surgery and Turning Point Mind in Brighton and Hove, 51 New
PALS@sussexpartnership.nhs.uk
Preston Park Surgery. England St, Brighton BN1 4GQ
Turning Point is a leading health and Phone
www.bics.nhs.uk social care organisation, providing 01273 716588 Mental Health Helpline
services for people with complex
Mind Services If the office is not open a The Sussex Mental Healthline
needs, including those affected by
confidential message can be left on is a telephone service providing
Mind in Brighton and Hove exists to drug and alcohol misuse, mental
the answer phone. support and information to anyone
empower and support people with health problems and those with a
experience of mental distress. Mind learning disability. Post experiencing mental health problems
assists people in making choices www.turning-point.co.uk PALS, Sussex Partnership NHS including stress, anxiety and depression.
about the services they use and the Foundation Trust, Aldrington It is available Monday to Friday
treatments they receive through House, 35 New Church Road, Hove, 5.00pm - 9.00am, and 24 hours at
advice and information services, Brighton, BN3 4AF weekends and bank holidays.
advocacy, service user involvement
and training activities. Telephone
0300 5000 101
www.mindcharity.co.ukContact If you are experiencing emotional or psychological difficulties you can: contact your GP to discuss whether Brighton and Hove Wellbeing Service can provide any advice, support or care you need contact us directly to discuss the service we could offer you Telephone 0300 002 0060 Line open: Monday to Friday 8.00 am to 6.00 pm (local rates apply) email BICS.brighton-and-hove-wellbeing@nhs.net All communication will be treated in the strictest confidence.
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