Product and System Technical Training Course Catalog 2017 - Motorola

 
 
Product and System Technical Training Course Catalog 2017 - Motorola
2017
PRODUCT AND SYSTEM
TECHNICAL TRAINING
COURSE CATALOG
MOTOROLA SOLUTIONS LEARNING
NORTH AMERICA

PUBLISHED JANUARY 2017
Product and System Technical Training Course Catalog 2017 - Motorola
WELCOME
Choosing Motorola is only the beginning.
                                             CATALOG
                                             TABLE OF CONTENTS
                                             GENERAL INFORMATION                      3
Next: Get trained on Motorola Solutions’
                                             HOW TO REGISTER                          4
latest innovations and improve your
proficiency with our expanding training      TRAINING OPTIONS AND POLICIES            5
portfolio!
                                             PRICING AND HELPFUL INFORMATION          6
With versatile training solutions and best
practices from our expert instructors and    OPERATOR TRAINING                        7
designers, you can increase the return on
                                             TRAIN THE TRAINER / OPERATOR TRAINING    8
your technology investment throughout the
product and system lifecycle.                INTERACTIVE END USER TOOLKITS            8

Motorola Solutions Learning provides your
organization a one-stop shop, end-to-end     COURSES                                  9
training service: from needs analysis and    FOUNDATIONAL COURSES                    10
consultancy to course development,
                                             ASTRO® 25 IV&D SYSTEMS                  19
customization, delivery, and logistics.
                                             CONSOLES                                41
Let Motorola Solutions Learning work with
your team to ensure that your organization   SUBSCRIBERS                             45
configures, operates and maintains your      MOTOTRBO™                               52
products and systems to effectively and
                                             PUBLIC SAFETY LTE                       63
efficiently meet your specific needs.
                                             OTHER COURSES                           65


                                             NEW SOLUTIONS TRAINING                  69

                                             SCHEDULE AND PRICE SHEET                70

                                             CONTACT US                              71




2
Product and System Technical Training Course Catalog 2017 - Motorola
GENERAL
INFORMATION




              3
Product and System Technical Training Course Catalog 2017 - Motorola
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LMS at:                               For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                          (800) 247-2346, option 4 or training.na@motorolasolutions.com




HOW TO REGISTER
THE LEARNING MANAGEMENT SYSTEM (LMS)
The LMS is your valuable resource to see the latest courses, descriptions, requirements, dates and locations.
If you are a Motorola Solutions Customer who already has a Motorola User ID, you can go to the “Enroll in a Course” section for further instructions.



                       SET UP A NEW USER ACCOUNT AND PASSWORD


     CREATE A MOTOROLA USER ID:
     • Visit: https://myaccount.motorolasolutions.com                                                                    LOOK FOR THIS ICON
     • Click the “Register” link at the bottom right of the Log In box                                                    THROUGHOUT THE
     • Complete all the mandatory fields                                                                                  CATALOG FOR EASY
     • Enter your work email address, i.e., name@company.com.                                                            ACCESS TO THE LMS
       This will be your Motorola User ID
                                                                                                                                                   THE LEARNING
     • Click the “Submit” button.                                                                                                                  MANAGEMENT
                                                                                                                                                   SYSTEM (LMS)
     • You will receive a confirmation of your submission
     • When your LMS account setup has been completed, you will                                                                 To register for a course, go to
                                                                                                                                learning.motorolasolutions.com
       receive an email with your login information




                      TO ENROLL IN A COURSE
                      (ONCE YOU HAVE AN LMS ACCOUNT)

    ENROLL IN A COURSE:                                                                                               QUESTIONS ABOUT
    • Log in to the LMS: https://learning.motorolasolutions.com                                                       YOUR ACCOUNT OR
    • Enter your Motorola User ID/work email address                                                                  A COURSE?
    • Enter your Password (If you need to reset your password or forgot it,
                                                                                                                      Your Help Desk information can
      click on the Forgot/Reset Password link                                                                         be located in the top, right hand
    • Click “Log In”                                                                                                  corner of the catalog pages.
                                                                                                                      You can also click here to view
    • Navigate to the Training Catalog link
                                                                                                                      the Help Desk contact information
    • All Instructor-Led and Online courses are available here                                                        in your region.
    • Select relevant course and click Enroll to begin




 4 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
Product and System Technical Training Course Catalog 2017 - Motorola
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LMS at:                                                  For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                             (800) 247-2346, option 4 or training.na@motorolasolutions.com




TRAINING OPTIONS, POLICIES AND REQUIREMENTS
TRAINING OPTIONS
RESIDENT, INSTRUCTOR-LED TRAINING
Resident training consists of regularly scheduled classes conducted at one of the Motorola Technical Training Centers. The centers are set up so students
can immerse themselves in the subject matter, with limited distractions. They receive substantial time for hands on training that enables them to develop
creative solutions for unique problems. Resident training includes a diverse customer base; therefore, the classroom equipment is modeled upon a standard
configuration. In addition, some courses include media-based activities that are facilitated by the instructor. Advance registration is required.

ON-SITE TRAINING AT YOUR LOCATION
All course titles can be delivered at your location, taught by our knowledgeable instructor staff. For more information on our on-site delivery options,
contact us at: training.na@motorolasolutions.com.

ONLINE SELF-PACED AND VIRTUAL CLASSROOM
Online Self-Paced learning allows you to gain foundational knowledge on a variety of topics using your own computer, at your own schedule. Virtual
Classroom Learning offers scheduled instructor-led courses in an on-line virtual environment. Select courses from the recommendations listed in the
Training Roadmaps from each product area of the catalog, or simply based upon your own personal need. Just look for courses with the Online Self-paced
or Virtual Classroom icon.




                      UNDERSTANDING THE ICONS




                 INSTRUCTOR-LED                                                          ONLINE, SELF-PACED                                                   OPTIONAL COURSE




                 VIRTUAL CLASSROOM                                                        TEST


POLICIES AND REQUIREMENTS
CANCELLATION AND RESCHEDULING                                            PROFESSIONALISM                                                 TRAINING CONTENT AND STRATEGY
BY THE STUDENT                                                           Students are expected to maintain professional                  DISCLAIMER
Customer cancellation or rescheduling made                               conduct and dress at all times. Class dress is                  All of Motorola training classes are designed to
less than 30 days prior to the class start date                          casual, but smart. For safety and security                      support and align with the Motorola Service
will be subject to the full course tuition.                              reasons, we cannot permit shorts, thong type                    strategy for each product. This strategy may
                                                                         sandals, or tank tops in the classroom.                         include a combination of (but not limited to)
CANCELLATION AND RESCHEDULING                                                                                                            processes, procedures, recommendations, and
BY MOTOROLA                                                              LAPTOP REQUIREMENTS                                             instructor experiential advice which may involve
Motorola reserves the right to change or cancel                          Some of our classes may require students to                     repair, replacement, and or recovery of hardware,
classes up to 10 business days prior to the class                        bring their laptops to the classroom so that they               software, or firmware of Motorola products. The
start date. You will be notified at that time of                         may utilize an electronic copy of the class                     repair, replacement, or recovery of these products
such change or cancellation.                                             material. Please review your enrollment                         may vary from product to product. Motorola
                                                                         confirmation email for specific requirements for                reserves the right to change the structure and
                                                                         your class.                                                     content of all courses at any time.

                                                                                               Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017   5
Product and System Technical Training Course Catalog 2017 - Motorola
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LMS at:                                          For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                     (800) 247-2346, option 4 or training.na@motorolasolutions.com




PRICING AND HELPFUL INFORMATION
FOR QUESTIONS                                                            HOW TO MAKE PAYMENTS WHEN ENROLLING IN A COURSE
AND ASSISTANCE                                                           HOW TO MAKE PAYMENTS WHEN                               If prepayment is required to secure your
Call the Learning Help Desk at: 800-247-2346                             REGISTERING                                             registration, it must be received by Motorola 30
Monday – Friday,                                                         For your convenience we accept the following            days prior to your attendance.
8:00 a.m. – 5:00 p.m. Central Time                                       methods of payment:                                     Contact the Help Desk above for assistance with
or email us at:                                                          • Credit Card                                           payments and P.O. specifications.
training.na@motorolasolutions.com                                        • Purchase Order                                        All pricing listed is US dollars.
                                                                         • Company Check
                                                                         • Training Banks



                    DOWNLOAD THE NORTH AMERICA TRAINING                                                                          TRAINING BANKS
                    SCHEDULE AND PRICE SHEET                                                                                     Whether you’re a technician, system manager or
                                                                                                                                 radio user, you rely on Motorola Solutions
                                                                                                                                 Training to obtain the necessary knowledge to
                                                                                                                                 get the full potential out of your Motorola
                                                                                                                                 equipment. The Motorola Solutions Training Bank
                                                                                                                                 is a discounted, pre-paid, non-expiring debit
                                                                                                                                 account that allows you to budget up front for
                                                                                                                                 your training needs. Training Banks can be
                                                                                                                                 applied towards all training options including,
                                                                                                                                 Instructor-Led Tailored Field Courses.

                                                                                                                                 There are several benefits to Training Banks
                                                                                                                                 including:

                                                                                                                                 • Allows you to budget up front for training
                                                                                                                                   needs
                                                                                                                                 • Provides cost savings through discounted
                                                                                                                                   pricing tiers to maximize your training
                                                                                                                                   investment
                                                                                                                                 • Does not require multiple POs, thus reducing
                                                                                                                                   internal approval cycle time and paperwork
                                                                                                                                 • Training Banks do not expire

                                                                                                                                 For more information, please visit us on the web
                                                                                                                                 at motorolasolutions.com/amlearn or email us at
SCHEDULE AND PRICE SHEET                                                                                                         training.na@motorolasolutions.com.
Click on the above download link to access the schedule and pricing file or
visit: www.motorolasolutions.com/nalearnschedule2017                                                                             Note: Training Banks are only applicable to non-
                                                                                                                                 federal government customers.
To view the most current details for any of our courses, please register
for an account (see Page 4) and log into the Motorola Solutions Learning
Management System (LMS) at: learning.motorolasolutions.com or
call us at 855.619.9714.




 6 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
Product and System Technical Training Course Catalog 2017 - Motorola
OPERATOR TRAINING
For information on prerequisites and to register for courses visit the LMS at:                               For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                          (800) 247-2346, option 4 or training.na@motorolasolutions.com




          OPERATOR
          TRAINING




 7 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
Product and System Technical Training Course Catalog 2017 - Motorola
OPERATOR TRAINING
For information on prerequisites and to register for courses visit the LMS at:                                                   For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                              (800) 247-2346, option 4 or training.na@motorolasolutions.com




     THE SUCCESSFUL IMPLEMENTATION OF YOUR                                                                                                COURSES FOR CONSOLE PRODUCTS
     COMMUNICATIONS SYSTEM DEPENDS ON                                                                                                     • MCC 7000 Series Dispatch Console Administrator
     CONFIDENT USERS OF THE SYSTEM.                                                                                                         Training
                                                                                                                                          • MCC 7000 Series Dispatch Console Operator
     • Users of your mobile and portable radios require training on their units                                                             Training
       to understand its basic operation, features and functions                                                                          • MKM 7000 Console Alias Manager

     • Dispatchers of your consoles require training to understand basic                                                                  • MOTOBRIDGE IP Interoperable Solution Dispatch
                                                                                                                                            Console Operator
       operation, features and functions
                                                                                                                                          • MOTOBRIDGE Administration Control Panel (ACP)
     • Management personnel require training on the Motorola applications
                                                                                                                                          • MCD 5000 Operator




TRAIN THE TRAINER                                                        OPERATOR TRAINING
With this option, Motorola trains people you have                        With this option, the users within your organization
identified as qualified instructors so that they in turn                 are trained by a Motorola instructor. These classes              COURSES FOR MOBILES & PORTABLES
can train each individual user in your organization.                     are typically done on site using your equipment. The
These classes are typically done on site using your                      interactive End User Tool Kit (iEUTK) and/or tailored            • APX™ Series
equipment. The interactive End User Tool Kit (iEUTK)                     end user materials support this training option.
                                                                                                                                          • MOTOTRBO™ Series
and/or tailored end user materials can be utilized.
                                                                         CONSOLES TRAINING                                                • XTL™/XTS Series
AUDIENCE                                                                 These courses provide operators and supervisors with
This course is geared for customers who have an                          an introduction to the basic operation, administration
experienced, dedicated training staff in their                           and feature functionality of the Console Systems.
organization. This course concentrates on specific                       Through facilitation and hands-on practice, users learn
product features and how it relates to the training                      to perform tasks that are associated with their
process.                                                                 organization’s particular system.

COURSE OVERVIEW                                                          • Overview of console configuration
This course provides the customer’s identified                           • Console dispatcher and supervisor operation
training personnel knowledge and practice applying
                                                                         • Alias Management
training techniques that will enable them to
successfully train their students. Trainers will use                     • Messaging
simulation, facilitation and hands-on activities to
facilitate learning events supported by tailored                         SUBSCRIBER TRAINING
training materials and job aides. Students will become                   These courses provide radio users with an
proficient in discussing common tasks associated with                    introduction to their radios, a review of their radio’s
the operation of the customer’s radios and consoles                      basic functionality by means of job aides tailored to
as identified by the customer’s needs analysis.                          exactly how they use their radios. Through facilitation
Note: This course is presented as customer                               and hands-on practice, users learn to perform
specific and will cover pertinent information on                         common tasks associated with their radio
customer equipment.                                                      configuration.

REQUISITE KNOWLEDGE                                                      • Overview of radio configuration
Previous training experience and radio system
                                                                         • General radio operations
knowledge is a must.



TO REQUEST FIELD TRAINING, PLEASE CONTACT YOUR ACCOUNT MANAGER.
Note: The interactive End User Tool Kit (iEUTK) is not sold as a standalone product but included with
our instructor-led, Train-The-Trainer or Operator Training.



 8 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
Product and System Technical Training Course Catalog 2017 - Motorola
COURSES
USING THE TRAINING ROADMAPS
The test icon        found in the roadmaps indicates that
a post test will be administered after the online overview
course is completed. The test is intended to determine that
participants have the requisite knowledge necessary to
continue on with the remainder of the curriculum.




                                                              9
Product and System Technical Training Course Catalog 2017 - Motorola
FOUNDATIONAL COURSES

     BASIC RF (RDS0002)                                                 13                  THE LEARNING
                                                                                            MANAGEMENT
     BASIC RADIO (RDS0004)                                              13                  SYSTEM (LMS)

                                                                             To register for a course, go to
     BASIC NETWORKING (RDS0003)                                         13
                                                                             learning.motorolasolutions.com

     RADIO COMMUNICATION SYSTEMS (RCS001-E)                             14

     THEORY OF RADIO OPERATION (RCS003-E)                               14

     BRIDGING THE KNOWLEDGE GAP FOR ASTRO® 25 – TECHNICIAN (ACT100-E)   15

     BRIDGING THE KNOWLEDGE GAP FOR ASTRO® 25 – SYSTEM ADMINISTRATOR    15
     (ACT101-E)

     SITE INSTALLATION PRACTICES WORKSHOP (R56) (NST925)                15

     COMMUNICATION SYSTEMS CONCEPTS (NST021)                            16

     SERVER AND VIRTUALIZATION FOUNDATION (SRV1010)                     16

     NETWORKING ESSENTIALS IN MOTOROLA COMMUNICATIONS EQUIPMENT         17
     (NST762)




10
RADIO SOLUTIONS FOUNDATIONAL
For information on prerequisites and to register for courses visit the LMS at:                                                  For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                             (800) 247-2346, option 4 or training.na@motorolasolutions.com




    RF FUNDAMENTALS

    RF BASICS / RADIO SYSTEM BASICS




                                                                                             BASIC RF
                                                                                  RDS0002    ONLINE SELF-PACED




                                                                                         BASIC RADIO

                                                                                  RDS0004    ONLINE SELF-PACED




                                                                                 RADIO COMMUNICATION SYSTEMS

                                                                                  RCS001-E    ONLINE SELF-PACED




                                                                                  THEORY OF RADIO OPERATIONS

                                                                                  RCS003-E   ONLINE SELF-PACED




                                                                                     COMMUNICATION SYSTEMS CONCEPTS

                                                                                             INSTRUCTOR-LED 4.5 DAYS
                                                                                               LMS COURSE CODE:
                                                                                                     NST021



                                                                                 CURRICULUM COMPLETE
                               PARTICIPANT HAS RF KNOWLEDGE REQUIRED FOR ADVANCING TO MORE COMPLEX TECHNICAL TRAINING COURSES.




                                                                                               Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017   11
RADIO SOLUTIONS FOUNDATIONAL
For information on prerequisites and to register for courses visit the LMS at:                                            For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                       (800) 247-2346, option 4 or training.na@motorolasolutions.com




    IP/NETWORKING FUNDAMENTALS




                                                                                            BASIC NETWORKING
                                                                                     RDS0003        ONLINE SELF-PACED




                                                                                             NETWORKING ESSENTIALS
                                                                                      IN MOTOROLA COMMUNICATIONS SYSTEM

                                                                                                INSTRUCTOR-LED 4.5 DAYS
                                                                                                     LMS COURSE CODE:
                                                                                                             NST762


                       CHOOSE ONE OF THE FOLLOWING COURSES BELOW ACCORDING TO YOUR SOLUTION SYSTEM


ASTRO® 25 SOLUTIONS                                                                                          MOTOTRBO™ SOLUTIONS
                                               ASTRO® 25 SYSTEMS
                                              APPLIED NETWORKING                                                                MOTOTRBO™ SYSTEMS APPLIED NETWORKING

                                            INSTRUCTOR-LED 4.5 DAYS                                  OR                                     INSTRUCTOR-LED 3.5 DAYS

                                                 LMS COURSE CODE:                                                                               LMS COURSE CODE:
                                                       NWT003                                                                                         PCT2007



                                                                                 CURRICULUM COMPLETE
                 PARTICIPANT HAS IP PROTOCOLS AND NETWORKING SKILLS TO USE MOTOROLA SYSTEMS REQUIRING ADVANCED TECHNICAL TRAINING.




                CLICK HERE TO GO TO                                                                                                            CLICK HERE TO GO TO
                PAGE 19 FOR MORE                                                                                                               PAGE 49 FOR MORE DETAILS
                DETAILS ON ASTRO® 25                                                                                                           ON MOTOTRBO™


                ASTRO® 25 Fleetmapping                                                                                                         MOTOTRBO™ Connect Plus
               LMS Course Code: RDS1017                                                                                                           System Academy
                                                                                                                                               LMS Course Code: PCT3003
            ASTRO® 25 Domain Controller
                  Administration                                                                                                             MOTOTRBO™ System Academy
             LMS Course Code: AST2015                                                                                                          LMS Course Code: PCT3002




12 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
RADIO SOLUTIONS FOUNDATIONAL
For information on prerequisites and to register for courses visit the LMS at:                                                     For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                (800) 247-2346, option 4 or training.na@motorolasolutions.com




                                                                                                                                                BASIC
    BASIC RF                                                                 BASIC RADIO
                                                                                                                                                NETWORKING


COURSE OVERVIEW                                                          COURSE OVERVIEW                                                    COURSE OVERVIEW
This course emphasizes the concepts behind RF                            The purpose of this course is to provide the student               This course provides a detailed description of the
Systems theory and operation. Topics include basic                       with the basic, foundational land mobile two-way                   fundamentals of system networking. Topics include
radio transmitters and receivers, RF propagation,                        radio knowledge required when working with                         the OSI seven layer model, bridges and switches, IP
modulation, antenna systems, transmission lines and                      Motorola Solutions. This course is ideal for all people            and routing, applications and security.
data-communications.                                                     who sell or service land mobile two-way radios and it
                                                                         was especially designed to meet the needs of the MR                AUDIENCE
AUDIENCE                                                                 Channel and Motorola Solutions employees.                          Engineers who need to understand the essentials of
Technical staff who need to understand                                                                                                      system networking.
Communication Systems Concepts including basic                           AUDIENCE
radio, RF propagation, modulation, antenna systems,                      Motorola Solutions Partners and Employees                          COURSE OBJECTIVES
transmission lines and data-communications.                                                                                                 After completing this course, the student will be able
                                                                         COURSE OBJECTIVES                                                  to:
COURSE OBJECTIVES                                                        After completing this course, the student will be able             • Identify the Elements and Interconnectivity of a
After completing this course, the student will be able                   to:                                                                    basic network
to:                                                                      • Define what a two-way radio is.                                  • Define the OSI and TCP/IP Models
• Describe electrical principles, including direct and
                                                                         • Describe two-way radio components.                               • Define the advantages of different Network Layout
    alternating current.
                                                                         • Describe communication types.                                      Options
• Describe the basic structure of radio transmitters
  and receivers.                                                         • List and describe ways of expanding coverage.                    • List the Physical and Data-Link Layers of the OSI
                                                                                                                                              and TCP/IP Models
• Describe the operation of the antenna system.                          • Describe analog and digital solutions.
                                                                                                                                            • Define the Network and Transport Layers of the
• Identify different types of transmission media.                        • Describe how transmit and receive processes work                   OSI and TCP/IP Models
                                                                           in conventional and trunked two-way radio.
• Describe RF propagation and understand system                                                                                             • Identify the Service Layers within the OSI and TCP/
  gains in a link budget.                                                • Define system scalability.                                         IP Model
                                                                         • Identify the considerations to implementing a two-               • Define the concept of Network Security.
REQUISITE KNOWLEDGE                                                        way radio.
                                                                                                                                            • Identify standards organizations
None                                                                     • List the characteristics of single-site, single-zone
                                                                           and multi-zone systems.
                                                                         • Explain the concept of two-way radio security.
                                                                                                                                            REQUISITE KNOWLEDGE
                            ONLINE, SELF-PACED                                                                                              None
                                                                         • Describe the open standards for the following
                            LENGTH: 1 HOUR
                                                                           technologies: APCO P25, TETRA and DMR.
                            LMS COURSE CODE:
                            RDS0002                                                                                                                                      ONLINE, SELF-PACED
                                                                         REQUISITE KNOWLEDGE                                                                             LENGTH: 1 HOUR
                                                                         Completion of the following course(s) or equivalent                                             LMS COURSE CODE:
                                                                         experience:                                                                                     RDS0003
                                                                         • Basic RF (RDS0002)


                                                                                                 ONLINE, SELF-PACED
                                                                                                 LENGTH: 4 HOURS
                                                                                                 LMS COURSE CODE:
                                                                                                 RDS0004




                                                                                                                                                        CLICK HERE TO VIEW THE
                                                                                                                                                        SCHEDULE AND PRICE SHEET

                                                                                                  Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017   13
RADIO SOLUTIONS FOUNDATIONAL
For information on prerequisites and to register for courses visit the LMS at:                                                 For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                            (800) 247-2346, option 4 or training.na@motorolasolutions.com




    RADIO COMMUNICATION
                                                                             THEORY OF RADIO OPERATION
    SYSTEMS


COURSE OVERVIEW                                                          COURSE OVERVIEW
This course provides associates in the technology and                    This course will provide associates with foundational
telecommunications field knowledge on wireless                           technical knowledge on the theory of radio
communications systems. How two-way radio works,                         operation…how it works. The learning in this course
and the basic components of a communication system                       will include basic radio operation, transmitter and
are presented and explained. Simplex, duplex, and                        receiver operation, frequency generation, control
repeater operational theory is provided in addition to                   functions, and digital operation. Each learning module
learning targeted on spectrum, frequency, and range                      provides instruction on the specific operational
considerations. Participants will also learn                             characteristics of the system and engages the student
foundational operational theory on voting systems,                       with graphic interaction and comprehensive theory
trunking systems, and data communication systems in                      pertaining to the targeted learning objectives. After
addition to the role transmission line, antenna, and                     completing this course students will have a better
frequency modulation play in the performance of a                        understanding of the core operational characteristics
two-way radio communication system. Interactive                          of a wireless communication system and be able to
testing accompanies each learning module to help the                     apply their foundational knowledge in their technology
student retain and apply their foundational                              related discipline. Interactive testing accompanies
knowledge.                                                               each learning module to help the student retain and
                                                                         apply their knowledge.
AUDIENCE
General                                                                  AUDIENCE
                                                                         General
COURSE OBJECTIVES
After completing this course, the student will be able                   COURSE OBJECTIVES
to:                                                                      After completing this course, the student will be able
• Understand the terminology associated with two-                        to:
    way radio communication equipment and systems                        • Explain the basic operation of a two-way radio.
• Describe the purpose and characteristics of basic                      • Understand the basic signal flow of a two-way
  two-way radio systems, dispatcher systems, wide                          radio.
  and total coverage systems, trunking systems and
                                                                         • Describe the elements that comprise a two-way
  digital communication systems
                                                                           radio.
• Understand decibels, transmission line
                                                                         • Explain the how and why of frequency generation
  characteristics, antennas and modulation concepts
                                                                           circuitry.
                                                                         • Explain the how and why of receiver circuitry.
REQUISITE KNOWLEDGE
None                                                                     • Explain the basic operation of the transmitter
                                                                           circuitry.
                                                                         • Explain the basic operation of the controller/audio
                            ONLINE, SELF-PACED                             circuitry.
                            LENGTH: 4 HOURS
                                                                         • Describe the digital elements in a digital radio.
                            LMS COURSE CODE:
                            RCS001-E                                     • Understand and describe the basic steps involved
                                                                           in the digital radio transmitter and receiver.


                                                                         REQUISITE KNOWLEDGE
                                                                         None


                                                                                                   ONLINE, SELF-PACED
                                                                                                   LENGTH: 4 HOURS
                                                                                                   LMS COURSE CODE:
                                                                                                   RCS003-E



            CLICK HERE TO VIEW THE
            SCHEDULE AND PRICE SHEET

14 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
RADIO SOLUTIONS FOUNDATIONAL
For information on prerequisites and to register for courses visit the LMS at:                                                     For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                (800) 247-2346, option 4 or training.na@motorolasolutions.com




                                                                             BRIDGING THE KNOWLEDGE GAP
    BRIDGING THE KNOWLEDGE GAP                                                                                                                   SITE INSTALLATION
                                                                             FOR ASTRO® 25 – SYSTEM
    FOR ASTRO® 25 – TECHNICIAN                                                                                                                   PRACTICES WORKSHOP (R56)
                                                                             ADMINISTRATOR

COURSE OVERVIEW                                                          COURSE OVERVIEW                                                    COURSE OVERVIEW
This seven-module course is designed to bring                            This five-module course is designed to bring                       The Site Installation Practices Workshop (R56) course
Technicians from different technical backgrounds and                     Administrators from different technical backgrounds                is designed to present the standards and guidelines
experience levels to a common starting point for the                     and experience levels to a common starting point for               for installing a Motorola communication system.
ASTRO® 25 curriculum. This course provides seven                         the ASTRO® 25 curriculum. This course provides                     Participants will understand how a properly installed
modules from the basic concepts of radio                                 seven modules from the basic concepts of radio                     system can help to ensure a safe and efficient
communication systems and computer networking                            communication systems and computer networking                      communications system, reducing system
features, through the evolution that led to the                          features, through the evolution that led to the                    down time.
ASTRO® 25 trunking system’s architecture.
                                                                         ASTRO® 25 trunking system’s architecture.
                                                                                                                                            AUDIENCE
AUDIENCE                                                                                                                                    Technical System Managers and Technicians
This course is intended for System Technicians, and                      AUDIENCE
other ASTRO® 25 system users who are new to                              System Administrators who are new to trunked radio
                                                                                                                                            COURSE OBJECTIVES
trunked radio systems. Also those with experience in                     systems. Also those with experience in non-IP-based
                                                                                                                                            After completing this course, the student will be able
non-IP-based radio systems like SmartNet and                             radio systems like SmartNet and SmartZone.
                                                                                                                                            to:
SmartZone.                                                                                                                                  • List the purposes of grounding and evaluate their
                                                                         COURSE OBJECTIVES                                                      importance in terms of personal safety and effective
COURSE OBJECTIVES                                                        After completing this course, the student will be able                 system installation and protection
After completing this course, the student will be able                   to:
                                                                         • Identify different communication concepts using                  • Apply principles of basic electronics to the
to:                                                                                                                                           installation standards found in the R56 manual
• Explain the different radio system concepts as                             representative block diagrams of the respective
    applied to conventional and trunked systems                              systems                                                        • Determine how an effectively installed ground
                                                                         • Compare radio system communication concepts                        system provides protection for a communication
• Compare analog radio communication signaling to                                                                                             system from a lightning strike or electrical
  ASTRO® 25 radio communications signaling                                 using representative block diagrams of the
                                                                           respective systems.                                                anomalies
• Identify different communication concepts using                                                                                           • List the minimum requirements and specifications
  representative block diagrams of the respective                        • Compare how voice and data information flows
                                                                           through different radio communication system                       for the external and internal ground system
  systems
                                                                           types, and how the signaling information controls                • List the minimum requirements and specifications
• Compare radio system communication concepts                              that flow of information                                           for installation equipment, cables and
  using representative block diagrams of the                                                                                                  documentation for a reliable communication system
  respective systems                                                     • Describe the features of each radio communication
                                                                           system in terms of advantages and disadvantages                    installation
• Compare how voice and data, information flow                                                                                              • Investigate sources for possible solutions to various
  through different radio communication system types                     • Explain the Trunked Radio System Concepts
                                                                                                                                              installation scenarios
  and how the signaling information controls that
  flow of information                                                    REQUISITE KNOWLEDGE                                                REQUISITE KNOWLEDGE
                                                                                                                                            Completion of the following course(s) or equivalent
• Describe the features of each radio communication                      None
                                                                                                                                            experience:
  system in terms of advantages and disadvantages
                                                                                                                                            • Graduate of a basic electronics course or
                                                                                                 ONLINE, SELF-PACED                            equivalent experience.
REQUISITE KNOWLEDGE                                                                              LENGTH: 4 HOURS
None                                                                                             LMS COURSE CODE:                                                        INSTRUCTOR-LED
                                                                                                 ACT101-E                                                                LENGTH: 3.5 DAYS
                            ONLINE, SELF-PACED
                                                                                                                                                                         LMS COURSE CODE:
                            LENGTH: 4 HOURS                                                                                                                              NST925
                            LMS COURSE CODE:
                            ACT100-E




                                                                                                                                                        CLICK HERE TO VIEW THE
                                                                                                                                                        SCHEDULE AND PRICE SHEET

                                                                                                  Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017   15
RADIO SOLUTIONS FOUNDATIONAL
For information on prerequisites and to register for courses visit the LMS at:                                                 For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                            (800) 247-2346, option 4 or training.na@motorolasolutions.com




                                                                                                                                            SERVER & VIRTUALIZATION
    COMMUNICATION SYSTEMS CONCEPTS
                                                                                                                                            FOUNDATION


COURSE OVERVIEW                                                          REQUISITE KNOWLEDGE                                            COURSE OVERVIEW
The Communication Systems Concepts course                                Completion of the following course(s) or equivalent            This course prepares students to configure a server
emphasizes the concepts behind RF Systems theory                         experience:                                                    hardware platform for virtualization. The course
and operation. Major topics covered include:                             • Knowledge of basic electronics                               covers managing the hardware using BIOS and iLO,
• RF System Operation, including talkaround,                             • Experience using standard communication test                 installing the ESXi 5.5 hypervisor, creating and
  repeater operation, and types of signaling used in                       equipment                                                    provisioning virtual machines, installing client and
  RF Systems                                                                                                                            server operating systems in the virtual machines,
• A basic walkthrough of building a communication                                                                                       installing VMware Tools in the guest operating
  system from ’Simplex’, to ’Half Duplex’, ’Voting                                                                                      systems, and maintaining virtual machines using
  Systems’, and ’Simulcast’ is done, emphasizing the                                               INSTRUCTOR-LED                       snapshots and OVF packages. Hands-on lab exercises
  improvements in communication obtained with                                                      LENGTH: 4.5 DAYS                     provide experience with the entire installation and
  each step                                                                                        LMS COURSE CODE:                     provisioning process.
• Trunking Operation, including Smartzone operation                                                NST021
                                                                                                                                        AUDIENCE
• Types of modulation used in RF System operation,
                                                                                                                                        Technical Personnel, Employees, Partners, Customers
  including ASTRO
• Radio frequency path including the antenna and                                                                                        COURSE OBJECTIVES
  transmission line                                                                                                                     After completing this course, the student will be able
• Decibels and their uses on the job                                                                                                    to:
                                                                                                                                        • Describe the relationship between virtualization
• RF Propagation/RF Interference
                                                                                                                                            and hardware resources
• Basic Troubleshooting practices from the system
                                                                                                                                        • Manage server hardware using BIOS and iLO
  perspective
                                                                                                                                        • Install ESXi on the server hardware
AUDIENCE
General                                                                                                                                 • Create and provision Virtual Machines using
                                                                                                                                          vSphere
COURSE OBJECTIVES                                                                                                                       • Install a guest operating systems in a Virtual
After completing this course, the student will be able                                                                                    Machine
to:                                                                                                                                     • Install VMware Tools on the guest OS
• Define terms commonly used in two-way
    communication systems                                                                                                               • Configure VM startup and shutdown order

• E ffectively use two-way radio communication                                                                                         • Create and manage snapshots
   systems knowledge to troubleshoot typical two-                                                                                       • Migrate virtual machines using OVF packages
   way communication radio systems
                                                                                                                                        REQUISITE KNOWLEDGE
• Develop requirements for a two-way radio system                                                                                       Completion of the following course(s) or equivalent
  by establishing programming and protocol                                                                                              experience:
  requirements as requested                                                                                                             • Comp-TIA Server+ Certification or equivalent
• Improve skills in the interpretation of typical two-
  way radio checks of the receiver, transmitter and
  the antenna system to troubleshoot a two-way
  radio communication system                                                                                                                                       INSTRUCTOR-LED
• Use decibels to interpret the radio frequency path                                                                                                               LENGTH: 3 DAYS
  and antenna system to describe expected radio                                                                                                                    LMS COURSE CODE:
  communication system performance and                                                                                                                             SRV1010
  troubleshooting




            CLICK HERE TO VIEW THE
            SCHEDULE AND PRICE SHEET

16 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
RADIO SOLUTIONS FOUNDATIONAL
For information on prerequisites and to register for courses visit the LMS at:                                    For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                               (800) 247-2346, option 4 or training.na@motorolasolutions.com




     NETWORKING ESSENTIALS IN
     MOTOROLA COMMUNICATIONS
     EQUIPMENT

COURSE OVERVIEW
The Networking Essentials in Motorola
Communications Equipment course provides the
technician with the essential elements of networking
required for the installation and maintenance of most
Motorola communications systems. The course
includes ample hands-on and basic troubleshooting
on network elements.

AUDIENCE
System Technicians

COURSE OBJECTIVES
After completing this course, the student will be able
to:
• Recall basic network terminology
• Compare basic configuration types, both logical
  and physical
• Describe the basic OSI (Open System Interconnect)
  model compared with the TCP/IP model
• Construct a basic LAN with a Windows Server
  Domain Controller and workstations
• Examine the interaction between the routers
  through their configurations
• Use common network commands to simulate
  traffic and validate connectivity and routing


REQUISITE KNOWLEDGE
Completion of the following course(s) or equivalent
experience:
• An understanding of the basic Motorola
   Communications Systems is highly recommended
• Basic familiarization with computer operating
  systems is required
• A basic knowledge of networking is helpful and
  recommended


                             INSTRUCTOR-LED
                             LENGTH: 4.5 DAYS
                             LMS COURSE CODE:
                             NST762




                                                                                                                                       CLICK HERE TO VIEW THE
                                                                                                                                       SCHEDULE AND PRICE SHEET

                                                                                 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017   17
ASTRO® 25 SYSTEMS PORTFOLIO
     FLEXIBLE CHOICES TO MEET EVERY NEED

                     SINGLE                      SIMPLIFIED                         FULLY FEATURED
                      SITES                    CONFIGURATIONS                       CONFIGURATIONS
                                                                                                 MULTI-ZO
                                                                              TRUNKED AND
                                         CONVENTIONAL        TRUNKED                            TRUNKED
      CONVENTIONAL            TRUNKED                                        CONVENTIONAL
                                           WITH DATA         WITH DATA                         CONVENTIO
                                                                               WITH DATA
                                                                                                 WITH DA
       STANDALONE              EXPRESS
                                            K CORE            L CORE          M1/M2 CORE          M3 COR
      CONVENTIONAL            TRUNKING
           P25                   P25           P25               P25               P25               P25
         DIGITAL               DIGITAL       DIGITAL           DIGITAL           DIGITAL           DIGITAL
         ANALOG                 TDMA         ANALOG             FDMA             ANALOG            ANALOG
                                         INTEGRATED DATA        TDMA              FDMA              FDMA
                                                           INTEGRATED DATA        TDMA              TDMA
                                                                             INTEGRATED DATA   INTEGRATED
                                                                              ENHANCED DATA     ENHANCED D
                                                                                   HPD               HPD

                                                                                                  7 ZONES
          1 SITE                1 SITE   50 CHANNELS          5 SITES           24 SITES
                                                                                                 150 SITES




18
ASTRO® 25 IV&D SYSTEM COURSES

ASTRO® 25 SYSTEMS FLEETMAPPING (RDS1017)                         30

INTELLIGENT MIDDLEWARE OPERATION AND ADMINISTRATION (RDS2025)    30

ASTRO25 SECURITY PATCH MANAGEMENT (AST2001)                      30
                                                                                     THE LEARNING
                                                                                     MANAGEMENT
ASTRO® 25 IV&D SYSTEM OVERVIEW (AST1038)                         31
                                                                                     SYSTEM (LMS)

DEPLOY FOR ASTRO25 IV&D L CORE (ACS717460)                       31   To register for a course, go to
                                                                      learning.motorolasolutions.com
DEPLOY FOR ASTRO25 IV&D CONVENTIONAL WITH K CORE (ACS717470)     31

ASTRO® 25 SYSTEMS APPLIED NETWORKING (NWT003)                    32

ASTRO25 IV&D SECURE COMMUNICATIONS WORKSHOP (ACS717207)          32

ASTRO25 IV&D M CORE WORKSHOP (ACS717103)                         32

NEW FEATURES INTRODUCTION FOR ASTRO® 25 IV&D SYSTEMS (AST1029)   33

ASTRO® 25 IV&D K CORE WORKSHOP (ACS717410)                       33

ASTRO25 IV&D CONVENTIONAL RF SITE WORKSHOP (ACS717440)           34

ASTRO® 25 DOMAIN CONTROLLER ADMINISTRATION (AST2015)             34

ASTRO25 IV&D RADIO SYSTEM ADMINISTRATOR WORKSHOP (ACS717102)     34

ASTRO25 IV&D IP BASED DIGITAL SIMULCAST WORKSHOP (ACS717217)     35

                                                                                                        19
ASTRO® 25 IV&D SYSTEM COURSES
(CONTINUED)
     ASTRO® 25 IV&D GTR 8000 REPEATER SITE WORKSHOP (ACS717208)         35

     STANDALONE GTR 8000 CONVENTIONAL BASE RADIO (AST2006)              35

     ASTRO® 25 ISSI 8000 / CSSI 8000 FEATURE OVERVIEW (AST2005)         36

     OVERVIEW FOR ASTRO25 IV&D DYNAMIC SYSTEM RESILIENCE (ACS717023)    36

     ASTRO® 25 IV&D INTERFACING SMARTZONE 3600 SYSTEMS (ACS717360)      36

     ASTRO® 25 IV&D DIGITAL MUTUAL AID (ACS78210)                       37

     ASTRO® 25 IV&D ENHANCED TELEPHONE INTERCONNECT (ACS717480)         37

     ASTRO® 25 IV&D INFORMATION ASSURANCE SYSTEM OVERVIEW (ACS717211)   37




20
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS
For information on prerequisites and to register for courses visit the LMS at:                                                 For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                            (800) 247-2346, option 4 or training.na@motorolasolutions.com




    ASTRO® 25 IV&D RADIO SYSTEM ADMINISTRATOR



                                        M CORE                                                                                                L CORE



                                                                                 ASTRO® 25 IV&D SYSTEM OVERVIEW
                                                                                    AST1038 ONLINE SELF-PACED




                                                                                               ASTRO® 25 IV&D
                                                                                   RADIO SYSTEM ADMINISTRATOR WORKSHOP

                                                                                       INSTRUCTOR-LED 4.5 DAY COURSE
                                                                                             LMS COURSE CODE:
                                                                                               ACS717102



                                                           RECOMMENDED CURRICULUM IS COMPLETE
     PARTICIPANT SHOULD BE ABLE TO CARRY OUT ADMINISTRATIVE TASKS IN THE ASTRO® 25 IV&D SYSTEM SUCH AS: PROVISIONING SUBSCRIBERS AND TALK
          GROUPS, GENERATING HISTORICAL REPORTS, CONTROLLING DEPLOYED SUBSCRIBERS AND MANAGING NETWORK ELEMENT CONFIGURATIONS.
                    PARTICIPANT UNDERSTANDS FACTORS OF SYSTEM CONFIGURATION THAT IMPACT ASTRO® 25 SYSTEM MANAGEMENT.




                                                                                                                                                         OPTIONAL TRAINING
                                                                                                                                                         ROADMAP AVAILABLE.
                                                                                                                                                         CLICK ON THIS LINK TO
                                                                                                                                                         GO TO PAGE 29 FOR
                                                                                                                                                         ADDITIONAL DETAILS.




                                                                                              Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017   21
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS
For information on prerequisites and to register for courses visit the LMS at:                                    For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                               (800) 247-2346, option 4 or training.na@motorolasolutions.com




    ASTRO® 25 IV&D M CORE TECHNICIAN



                                                                                              M CORE



                                                                                 ASTRO® 25 IV&D SYSTEM OVERVIEW
                                                                                    AST1038 ONLINE SELF-PACED




                                                                                            ASTRO® 25 IV&D
                                                                                           M CORE WORKSHOP

                                                                                  INSTRUCTOR-LED 4.5 DAY COURSE
                                                                                           LMS COURSE CODE:
                                                                                               ACS717103



                                                           RECOMMENDED CURRICULUM IS COMPLETE
      PARTICIPANT SHOULD UNDERSTAND ASTRO® 25 M CORE COMPONENTS, VIRTUAL SERVERS AND SERVICE STRATEGY. PARTICIPANT CAN INTERPRET SYSTEM
                  ALARMS, PROPOSE SOLUTIONS FOR SYSTEM FAILURES, AND AS WELL AS RESTORING EQUIPMENT TO PROPER FUNCTIONALITY.




                                                                                                                                           OPTIONAL TRAINING
                                                                                                                                           ROADMAP AVAILABLE.
                                                                                                                                           CLICK ON THIS LINK TO
                                                                                                                                           GO TO PAGE 29 FOR
                                                                                                                                           ADDITIONAL DETAILS.




22 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS
For information on prerequisites and to register for courses visit the LMS at:                                                 For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                            (800) 247-2346, option 4 or training.na@motorolasolutions.com




    ASTRO® 25 IV&D L CORE TECHNICIAN




                                                                                 ASTRO® 25 IV&D SYSTEM OVERVIEW
                                                                                    AST1038 ONLINE SELF-PACED




                                                                                 ASTRO® 25 IV&D M CORE WORKSHOP

                                                                                      INSTRUCTOR-LED 3 DAYS
                                                                                        LMS COURSE CODE:
                                                                                           ACS717103




                                                           RECOMMENDED CURRICULUM IS COMPLETE
     PARTICIPANT UNDERSTANDS ASTRO® 25 L CORE COMPONENTS, VIRTUAL SERVERS AND SERVICE STRATEGY. PARTICIPANT CAN INTERPRET SYSTEM ALARMS,
                           PROPOSE SOLUTIONS FOR SYSTEM FAILURES, AND RESTORE EQUIPMENT TO PROPER FUNCTIONALITY.




                                                                                                                                                        OPTIONAL TRAINING
                                                                                                                                                        ROADMAP AVAILABLE.
                                                                                                                                                        CLICK ON THIS LINK TO
                                                                                                                                                        GO TO PAGE 29 FOR
                                                                                                                                                        ADDITIONAL DETAILS.




                                                                                              Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017   23
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS
For information on prerequisites and to register for courses visit the LMS at:                                      For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                 (800) 247-2346, option 4 or training.na@motorolasolutions.com




    ASTRO® 25 IV&D REPEATER SITE TECHNICIAN (GTR)



                                         M CORE                                                                                    L CORE


                                                                                 ASTRO® 25 IV&D SYSTEM OVERVIEW
                                                                                    AST1038 ONLINE SELF-PACED




                                                                                            ASTRO® 25 IV&D
                                                                                 GTR 8000 REPEATER SITE WORKSHOP
                                                                                   INSTRUCTOR-LED 3 DAY COURSE
                                                                                           LMS COURSE CODE:
                                                                                               ACS717208




                                                           RECOMMENDED CURRICULUM IS COMPLETE
      PARTICIPANT CAN MAINTAIN AN ASTRO 25 REPEATER SITE INCLUDING: GTR8000 BASE STATION, GCP8000 SITE CONTROLLER AND OTHER SITE EQUIPMENT.
                                                          ®

                    *PARTICIPANT PERFORMS ALIGNMENTS TROUBLESHOOTING AND FIELD REPLACEMENT OF SITE DEVICES DURING COURSE.




                                                                                                                                              OPTIONAL TRAINING
                                                                                                                                              ROADMAP AVAILABLE.
                                                                                                                                              CLICK ON THIS LINK TO
                                                                                                                                              GO TO PAGE 29 FOR
                                                                                                                                              ADDITIONAL DETAILS.




24 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS
For information on prerequisites and to register for courses visit the LMS at:                                                   For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                              (800) 247-2346, option 4 or training.na@motorolasolutions.com




    ASTRO® 25 IV&D IP SIMULCAST SITE TECHNICIAN



                                            M CORE                                                                                      L CORE


                                                                                 ASTRO® 25 IV&D SYSTEM OVERVIEW
                                                                                    AST1038 ONLINE SELF-PACED




                                                                                             ASTRO® 25 IV&D
                                                                                 IP BASED DIGITAL SIMULCAST WORKSHOP
                                                                                     INSTRUCTOR-LED 3 DAY COURSE
                                                                                          LMS COURSE CODE:
                                                                                             ACS717217



                                                           RECOMMENDED CURRICULUM IS COMPLETE
        PARTICIPANT SHOULD BE ABLE TO MAINTAIN AN ASTRO® 25 REPEATER SITE INCLUDING THE GTR8000 BASE STATION, GCP8000 SITE CONTROLLER, SITE
                                                    COMPARATOR AND OTHER SITE EQUIPMENT.




                                                                                                                                                          OPTIONAL TRAINING
                                                                                                                                                          ROADMAP AVAILABLE.
                                                                                                                                                          CLICK ON THIS LINK TO
                                                                                                                                                          GO TO PAGE 29 FOR
                                                                                                                                                          ADDITIONAL DETAILS.




                                                                                                Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017   25
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS
For information on prerequisites and to register for courses visit the LMS at:                                     For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                (800) 247-2346, option 4 or training.na@motorolasolutions.com




    ASTRO® 25 IV&D CONVENTIONAL RF SITE TECHNICIAN



                                         M CORE                                                                                K CORE


                                                                                 ASTRO® 25 IV&D SYSTEM OVERVIEW
                                                                                    AST1038 ONLINE SELF-PACED




                                                                                          ASTRO® 25 IV&D
                                                                                   CONVENTIONAL RF SITE WORKSHOP
                                                                                       INSTRUCTOR-LED 3 DAYS
                                                                                          LMS COURSE CODE:
                                                                                               ACS717440



                                                           RECOMMENDED CURRICULUM IS COMPLETE
         PARTICIPANT SHOULD BE ABLE TO MAINTAIN AN ASTRO® 25 REPEATER SITE INCLUDING THE GTR8000 BASE STATION, GCP8000 SITE CONTROLLER, SITE
                                                     COMPARATOR AND OTHER SITE EQUIPMENT.




                                                                                                                                             OPTIONAL TRAINING
                                                                                                                                             ROADMAP AVAILABLE.
                                                                                                                                             CLICK ON THIS LINK TO
                                                                                                                                             GO TO PAGE 29 FOR
                                                                                                                                             ADDITIONAL DETAILS.




26 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS
For information on prerequisites and to register for courses visit the LMS at:                                              For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                         (800) 247-2346, option 4 or training.na@motorolasolutions.com




    ASTRO® 25 IV&D L CORE DEPLOY TECHNICIAN




                                                                                 ASTRO® 25 IV&D SYSTEM OVERVIEW
                                                                                    AST1038 ONLINE SELF-PACED




                                                                                 DEPLOY FOR ASTRO® 25 IV&D
                                                                                 CONVENTIONAL WITH L CORE

                                                                                   INSTRUCTOR-LED 3 DAYS
                                                                                     LMS COURSE CODE:
                                                                                        ACS717460




                                                           RECOMMENDED CURRICULUM IS COMPLETE
     PARTICIPANT UNDERSTANDS ASTRO 25 L CORE COMPONENTS, VIRTUAL SERVERS AND SERVICE STRATEGY. PARTICIPANT CAN INTERPRET SYSTEM ALARMS,
                                                    ®

                           PROPOSE SOLUTIONS FOR SYSTEM FAILURES, AND RESTORE EQUIPMENT TO PROPER FUNCTIONALITY.




                                                                                                                                                       OPTIONAL TRAINING
                                                                                                                                                       ROADMAP AVAILABLE.
                                                                                                                                                       CLICK ON THIS LINK TO
                                                                                                                                                       GO TO PAGE 29 FOR
                                                                                                                                                       ADDITIONAL DETAILS.




                                                                                           Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017   27
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS
For information on prerequisites and to register for courses visit the LMS at:                                    For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                               (800) 247-2346, option 4 or training.na@motorolasolutions.com




    ASTRO® 25 IV&D K CORE DEPLOY TECHNICIAN




                                                                                 ASTRO® 25 IV&D SYSTEM OVERVIEW
                                                                                    AST1038 ONLINE SELF-PACED




                                                                                    DEPLOY FOR ASTRO® 25 IV&D
                                                                                    CONVENTIONAL WITH K CORE

                                                                                   INSTRUCTOR-LED 3 DAY COURSE
                                                                                           LMS COURSE CODE:
                                                                                               ACS717470



                                                           RECOMMENDED CURRICULUM IS COMPLETE
      PARTICIPANT UNDERSTANDS THE ASTRO® 25 K CORE COMPONENTS AND SERVICE STRATEGY. PARTICIPANT CAN USE THE CONFIGURATION MANAGER TO
    CONFIGURE SYSTEM COMPONENTS AND SUBSCRIBERS. PARTICIPANT IS ABLE TO INTERPRET SYSTEM ALARMS, PROPOSE SOLUTIONS FOR SYSTEM FAILURES,
                                               AND RESTORE EQUIPMENT TO PROPER FUNCTIONALITY.




                                                                                                                                            OPTIONAL TRAINING
                                                                                                                                            ROADMAP AVAILABLE.
                                                                                                                                            CLICK ON THIS LINK TO
                                                                                                                                            GO TO PAGE 29 FOR
                                                                                                                                            ADDITIONAL DETAILS.




28 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS
For information on prerequisites and to register for courses visit the LMS at:                                           For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                      (800) 247-2346, option 4 or training.na@motorolasolutions.com




    ASTRO® IV&D OPTIONAL TRAINING CURRICULUM

Motorola Solutions offers optional training for those participants who have completed their
ASTRO® 25 cirriculum and want to learn more about their system’s infrastructure and/or features.
Select the training course below applicable to your system.



    SPECIALIZED INFRASTRUCTURE TRAINING


      ISSI GATEWAY TO                                                                 SMART X
                                                 DYNAMIC SYSTEM
   SUPPORT INTERFACING                                                          TOSUPPORT CIRCUIT-
                                                    RESILIENCE
        TO ASTRO® 25                                                              BASED RF SITES

           ASTRO® 25                                  ASTRO® 25                      ASTRO® 25
 IV&D ISSI 8000 / CSSI 8000                                                     IV&D INTERFACING
                                             IV&D DYNAMIC SYSTEM
    FEATURE OVERVIEW                                                              SMARTZONE 3600
                                                   RESILIENCE
   ONLINE SELF-PACED                                                                 SYSTEMS
                                                ONLINE SELF-PACED
                                                                                 ONLINE SELF-PACED
           AST2005
                                                    ACS717023                       ACS717360




    SPECIALIZED FEATURE TRAINING


              OTAR                               NETWORK SECURITY                   MUTUAL AID                               TELEPHONE
                                                                                                                          INTERCONNECTION


  ASTRO® 25 IV&D SECURE                           ASTRO® 25 IV&D                   ASTRO® 25 IV&D                         ASTRO® 25 IV&D
    COMMUNICATIONS                                INFORMATION                  DIGITAL MUTUAL AID                    ENHANCED TELEPHONE
         WORKSHOP                                    ASSURANCE                   ONLINE SELF-PACED                        INTERCONNECT
      INSTRUCTOR- LED                            ONLINE SELF-PACED                                                      ONLINE SELF-PACED
          4.5 DAYS                                                                   ACS78210
                                                     ACS717211                                                                ACS717480
         ACS717207




                                                                                        Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017   29
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS
For information on prerequisites and to register for courses visit the LMS at:                                                For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                           (800) 247-2346, option 4 or training.na@motorolasolutions.com




    ASTRO® 25 SYSTEMS                                                        INTELLIGENT MIDDLEWARE                                        ASTRO® 25 SECURITY
    FLEETMAPPING                                                             OPERATION AND ADMINISTRATION                                  PATCH MANAGEMENT


COURSE OVERVIEW                                                          COURSE OVERVIEW                                               COURSE OVERVIEW
This workshop addresses topics necessary for the                         The purpose of this course is to provide the steps to         Provide Motorola ASTRO® 25 Land Mobile Radio
effective planning and mapping of an ASTRO® 25                           operate and maintain a customer’s IMW system                  (LMR) system administrators the information to
IV&D radio system. During this course, the                               within their Motorola system (ASTRO, Dimetra, LTE).           access and patch their radio system infrastructure,
participants will learn about ASTRO® 25 features,                                                                                      update antivirus definitions, review log files and
capabilities, and restrictions in order to effectively                   AUDIENCE                                                      understand account management.
plan and prepare for a new or upgraded ASTRO® 25                         Partners/Resellers and customers who would be
system.                                                                  responsible for the operation and maintenance of a            AUDIENCE
                                                                         customer’s IMW system within their Motorola                   M Core Master Site Technicians
AUDIENCE                                                                 systems (ASTRO, Dimetra, LTE).
Pre-sale customers, new system managers, system                                                                                        COURSE OBJECTIVES
planning personnel                                                       COURSE OBJECTIVES                                             After completing this course, the student will be able
                                                                         After completing this course, the student will be able        to:
COURSE OBJECTIVES                                                        to:                                                           • Successfully access servers in the M-Core
After completing this course, the student will be able                   • Describe IMW features.
                                                                                                                                       • Successfully patch their radio system infrastructure
to:                                                                      • Perform installation of IMW.
• Discuss what a fleetmap is and why one is                                                                                            • Update Anti-virus (A/V) Definitions for their
    needed.                                                              • Configure an IMW system.                                      radiosystem infrastructure
• Discuss the methodologies used to configure radio                      • Identify the IMW tools to administer the system.            • Perform basic review of UNIX logs
  users and groups with the goal of optimizing the                       • Perform routine administration.                             • Create user and group accounts
  system resources.
                                                                         • Perform troubleshooting.                                    • Assist with basic tasks in Account Management on
• Describe the content to assist with fleetmapping
  decisions.                                                             • Understand system-specific considerations.                  • the LMR system

• Discuss frequency band plan organization and                           REQUISITE KNOWLEDGE
  management.                                                            None                                                          REQUISITE KNOWLEDGE
                                                                                                                                       Completion of the following course(s) or equivalent
• Describe basic planning requirements and
                                                                                                                                       experience:
  complete a simple Fleetmap information template.
                                                                                                   INSTRUCTOR-LED                      • ASTRO® 25 IV&D M Core Workshop (ACS717103)
• Complete worksheets required to create a
                                                                                                   LENGTH: 2 DAY
  Fleetmap based on sample operational requirement
  information.                                                                                     LMS COURSE CODE:
                                                                                                   RDS2025                                                        INSTRUCTOR-LED
REQUISITE KNOWLEDGE                                                                                                                                               LENGTH: 4 DAYS
None                                                                                                                                                              LMS COURSE CODE:
                                                                                                                                                                  AST2001
                             INSTRUCTOR-LED
                             LENGTH: 4.5 DAYS
                             LMS COURSE CODE:
                             RDS1017




30 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS
For information on prerequisites and to register for courses visit the LMS at:                                                     For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                                (800) 247-2346, option 4 or training.na@motorolasolutions.com




    ASTRO® 25 IV&D SYSTEM                                                    DEPLOY FOR ASTRO® 25 IV&D                                          DEPLOY FOR ASTRO® 25 IV&D
    OVERVIEW (AST1038)                                                       TRUNKING WITH L CORE                                               CONVENTIONAL WITH K CORE


COURSE OVERVIEW                                                          COURSE OVERVIEW                                                    COURSE OVERVIEW
The ASTRO® 25 IV&D System Overview course will                           This course provides an overview and implementation                This course provides an overview and implementation
provide participants with knowledge and                                  plan for deployment of an L1/L2 ASTRO® 25 IV&D                     plan for deployment of an K1/K2 ASTRO® 25 IV&D
understanding of the ASTRO® 25 IV&D system. This                         7.13 system, contains information and procedures for               7.13 system, contains information and procedures for
course will address M, L and K Core systems. System                      bringing Motorola Manufacturing Representatives                    bringing Motorola Manufacturing Representatives
architecture, components and features will be                            (MRs) up to speed on how to assemble and install the               (MRs) up to speed on how to install the K1/K2 system
explained. In addition, RF and console sites and their                   L1/L2 system for customers, and acts as a resource on              for customers, and acts as a resource on how to
architecture, features and components will be                            how to reference other training materials for                      reference other training materials for troubleshooting
discussed. Finally, call processing for voice and mobile                 troubleshooting and additional L1/L2 system tasks.                 and additional K1/K2 system tasks.
data applications will be covered, and an introduction
to applications available in the ASTRO® 25 system                        AUDIENCE                                                           AUDIENCE
will be provided.                                                        Motorola Manufacturing Representatives (MRs)                       Motorola Manufacturing Representatives (MRs)
                                                                         involved in the installation of L1/L2 systems                      involved in the installation of K1/K2 systems.
AUDIENCE
Core Technicians, Site Technicians, Console                              COURSE OBJECTIVES                                                  COURSE OBJECTIVES
Technicians, Core Managers.                                              After completing this course, the student will be able             After completing this course, the student will be able
                                                                         to:                                                                to:
COURSE OBJECTIVES                                                        • Correctly and efficiently install and locally                    • Correctly and efficiently install and locally
After completing this course, the student will be able                       configure an L Core system that has been staged                    configure a K Core system that has been staged by
to:                                                                          by CCSI                                                            CCSI
• Understand the general architecture of an ASTRO®                       • Perform initial Power On of equipment to verify                  • Perform initial Power On of equipment to verify
    25 IV&D Radio System                                                   proper operation                                                   proper operation
• Understand key features of available in the                            • Commission the L Core System once it has been                    • Commission the K Core System once it has been
  ASTRO® 25 IV&D Radio System                                              installed                                                          installed
• Understand the components of the ASTRO® 25                             • Test the L Core System per Acceptance Test Plans                 • Test the K Core System per Acceptance Test Plans
  Zone Core                                                                (ATP)                                                              (ATP)
• Understand site components in the ASTRO® 25                            • Back up the Infrastructure and System Databases                  • Back up the Infrastructure and System Databases
  system                                                                   of the L Core System                                               of the K Core System
• Understand the features,capabilities and
  components of the MCC7000 series dispatch
  consoles                                                               REQUISITE KNOWLEDGE                                                REQUISITE KNOWLEDGE
                                                                         Completion of the following course(s) or equivalent                Completion of the following course(s) or equivalent
• Understand concepts of Mobility and Call                               experience:                                                        experience:
  Processing in the ASTRO25                                              • Networking Essentials in Communication                           • Networking Essentials in Communication
• Understand the applications for managing the                              Equipment (NST762)                                                 Equipment (NST762)
  ASTRO® 25 system                                                       • Site Installation Practices Workshop (R56) (NST925)              • Site Installation Practices Workshop (R56)
                                                                                                                                              (NST925)
                                                                         Required:
                                                                         • ASTRO® 25 IV&D System Overview (AST1038)                         Required:
                            ONLINE, SELF-PACED
                                                                                                                                            Take one of the following, depending on system
                            LENGTH: 4 HOURS
                                                                                                                                            supporting:
                            LMS COURSE CODE:                                                                                                • ASTRO® 25 IV&D System Overview (AST1038)
                                                                                                 INSTRUCTOR-LED
                            ACT1038
                                                                                                 LENGTH: 3 DAYS
                                                                                                 LMS COURSE CODE:
                                                                                                 ACS717460                                                               INSTRUCTOR-LED
                                                                                                                                                                         LENGTH: 3 DAYS
                                                                                                                                                                         LMS COURSE CODE:
                                                                                                                                                                         ACS717470




                                                                                                                                                        CLICK HERE TO VIEW THE
                                                                                                                                                        SCHEDULE AND PRICE SHEET

                                                                                                  Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017   31
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS
For information on prerequisites and to register for courses visit the LMS at:                                                 For general information contact the North America Learning Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM                                                                                                            (800) 247-2346, option 4 or training.na@motorolasolutions.com




    ASTRO® 25 SYSTEMS                                                        ASTRO® 25 IV&D SECURE                                          ASTRO® 25 IV&D M CORE
    APPLIED NETWORKING                                                       COMMUNICATIONS WORKSHOP                                        WORKSHOP


COURSE OVERVIEW                                                          COURSE OVERVIEW                                                COURSE OVERVIEW
The ASTRO 25 Systems Applied Networking course
             ®
                                                                         This workshop describes planning, installation,                The ASTRO® 25 IV&D with M Core course teaches
provides technicians with the necessary networking                       configuration, operations, and troubleshooting of              troubleshooting skills and best practices for the
information required for understanding the network                       Secure Communications within the ASTRO® 25 IV&D                Trunked Large Systems. The course also focuses on
components installed in modern Motorola                                  System.                                                        gathering and analyzing system information to
communications systems. The course includes                                                                                             implement appropriate action(s) that return a system
familiarization with basic networking concepts, and                      AUDIENCE                                                       to full operational status.
the networking components deployed in the ASTRO                          System Technicians, System Administrators, Technical
SmartZone System and ASTRO® 25 System.                                   System Managers                                                AUDIENCE
                                                                                                                                        M Core Master Site Technicians
AUDIENCE                                                                 COURSE OBJECTIVES
Technical System Managers and Technicians                                After completing this course, the student will be able         COURSE OBJECTIVES
                                                                         to:                                                            After completing this course, the student will be able
COURSE OBJECTIVES                                                        • Plan, organize, and implement Secure                         to:
After completing this course, the student will be able                       Communications in an ASTRO® 25 IV&D system                 • Describe the ASTRO® 25 IV&D System architecture
to:                                                                      • Install and configure a Key Management Facility              • Identify the functional and radio subsystems that
• Recall basic network concepts                                            (KMF) system and related components                            comprise the ASTRO® 25 IV&D System
• Identify the various system network components                         • Demonstrate centralized key management using                 • Explain and discuss call flow and data flow
• Define the LAN topologies for each system                                Over-the-Air-Rekeying (OTAR)                                   through ASTRO® 25 IV&D M Core devices and their
                                                                                                                                          subsystems
• Define the WAN topologies for each system                              • Perform System Administrator functions using the
                                                                           KMF server and KMF client                                    • Perform recommended routine maintenance
• Diagram SNMP deployment throughout the system                                                                                           procedures for ASTRO® 25 IV&D M Core
                                                                         • Troubleshoot installation and configuration
• Identify the HP switches and Motorola series                             problems for the KMF server, KMF client, and KMF             • Utilize the troubleshooting tools to diagnose a fault
  routers                                                                  database                                                       and restore the ASTRO® 25 IV&D M Core to the
• Perform backup, restore, and recovery procedures                                                                                        level of the Motorola-supported service strategy
                                                                         • Implement end-to-end encryption using the MCC
  of routers and LAN switches                                              7500 console subsystem
• Identify network security components and concepts                                                                                     REQUISITE KNOWLEDGE
  in an ASTRO® 25 system                                                                                                                Completion of the following course(s) or equivalent
                                                                         REQUISITE KNOWLEDGE
                                                                                                                                        experience:
                                                                         Completion of the following course(s) or equivalent
                                                                                                                                        • Bridging the Knowledge Gap for ASTRO® 25 –
REQUISITE KNOWLEDGE                                                      experience:
                                                                                                                                           Technician (ACT100-E)
Completion of the following course(s) or equivalent                      • Bridging the Knowledge Gap for ASTRO® 25
experience:                                                                 (ACT100-E or ACT101-E)                                      • Networking Essentials in Communication
• Networking Essentials in Motorola                                                                                                       Equipment (NST762)
                                                                         • Networking Essentials in Communication
   Communications Equipment (NST762)                                       Equipment (NST762)                                           • ASTRO® 25 Systems Applied Networking
                                                                                                                                          (NWT003)
                             INSTRUCTOR-LED                                                                                             Required:
                             LENGTH: 4.5 DAYS                                                      INSTRUCTOR-LED                       Take one of the following, depending on system
                             LMS COURSE CODE:                                                      LENGTH: 4.5 DAYS                     supporting:
                             NWT003                                                                LMS COURSE CODE:
                                                                                                                                        • ASTRO® 25 IV&D System Overview (AST1038)
                                                                                                   ACS717207
                                                                                                                                                                   INSTRUCTOR-LED
                                                                                                                                                                   LENGTH: 4.5 DAYS
                                                                                                                                                                   LMS COURSE CODE:
                                                                                                                                                                   ACS717103




            CLICK HERE TO VIEW THE
            SCHEDULE AND PRICE SHEET

32 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
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